Public Storage Self-Storage Units at 15854 Chippendale Ave W, Rosemount, MN

Dayle was great and helpful in switching to a larger unit. He had a smile on his face and was very friendly. It has been easy to utilize the storage at this location!

Joey and Dayle were super helpful with my reservation!

Dayle made the transition very easy.

Quick and easy to set up rental. Great customer service!

Dayle was awesome!

Dayle helped me walk through everything

I spoke with Jordan as I had a few questions about the units and how the whole process works and she was absolutely amazing! She is so knowledgeable, has great customer service skills, and is so polite!

Dale at Rosemount Public Storage helped me quickly and saved me money on my storage unit.

Have tried calling & showing up multiple times, cannot talk to anyone to get my door code for indoor storage. No one at the main office.

Jordan was great in getting me into my storage unit. I couldn’t ask for any better service. She answered any questions and got me into a unit quickly. Thank you again for all your help!

June 2 your representative At the Chippendale Rosemount facilities was very very helpful to me and assisted me with everything that I needed to get done. Very polite and efficient, knowledgeable young lady.!

Jordan was MOST helpful! She rocks!!

Great storage indoors or outdoors

Shannon was very polite and accommodating! Storage units are clean and well protected.

Shannon was really helpful and friendly. Great customer service!

Shannon was super helpful and professional! She explained everything to me and was very efficient. A very nice experience !!

Shannon was extremely helpful in helping me transfer storage units. She found a unit close to mine which made the transfer seamless. Thank you Shannon

Shannon is reliable and always on time. Shannon is great to work with and very respectful. I am so grateful that I can rely on her every single month when I come in to pay my bill. Thank you for such great service.

Joey and the staff were amazing! Great customer and help.

Do not EVER rent from this place. Not just this location but all of Public Storage. This particular location though has employees stealing your stuff from your unit and then the insurance company claims that if you cannot prove forced entry they do not pay out of on a claim. Hence it's all a big scam. This place WILL rob you!!!!

Wow! What a nice place! The manager is Shannon, and this place shows that there is care in place for customers to feel save and secure for themselves and their worldly belongings! Thank you so much for all you do, in achieving these goals!

Dayle was great!

Joseph walked me thru signing up and was very courteous and helpful. Thanks!

100% epic at helping

This place is amazing .. ridiculously clean , safe , clean. I am incredibly happy specially for a female it is beyond secure and well let!! Ben was fantastic and beyond professional and super helpful answering questions and polite!! Super happy with this storage facility!!

The property off Chippendale was super clean! No trash was laying around everything was picked up nicely and you can tell the workers take care of it! I had Jordan help me while I was there and she did such a great job and was very personable and helpful! Definitely recommend!!

UPDATE: what’s the point of providing the site manager a cell phone if they never answer it? I saw a guy walk into the building just now with his lunch bag. Couldn’t catch him. The app keeps crashing and now doesn’t work at all. Can’t get hold of any one. At least the broken glass is cleaned up after four or five months. But the left gate STILL doesn’t work. ******* Within 5 months of being here they jacked my rent from $160 to $204 a month. The left gate has been broken and unusable for months. That severely limits the use of the entire loading bay. There is never anyone there. No one responds, except if you miss a rent payment by a day. The turnover of employees is really high. They don’t pay very well and the employees don’t even get a discount on a storage unit (no-brainer, simple benefit PS could offer). Pay a livable wage and you won’t have the turnover problem. You’ll be amazed. Upper (Nameless) Management has, without fail, been miserably unresponsive, even scolding. The physical place itself isn’t bad, but you better hope you have 4WD because they don’t salt or sand, and they plow minimally. The parking lot was sheer, thick, treacherously slippery ice this winter. My vehicle got stuck on flat, icy surfaces more than once this winter, once right at the gate where my vehicle slid sideways into the fat pole where the security entry pad resides. There’s just no excuse for that. And… no response. As for fees, the price online Is Not The End Price. Make sure you ask about ALL fees before you show up to rent like I did. The 30% plus rent hike is a scam. Figure a 30% rise in cost from the beginning when comparison shopping unless you want to move your stuff again (yay?) or have a potential budget challenge later. So nice of manager (who?) to post a response. Don’t be fooled by this supposed impression of service. I’ve talked to them about the cleaning up the broken glass (right where I swept it up after two glass panels dropped and shattered narrowly missing my truck) at least, about the rent hike, and other issues. Stonewalled and told I should be “reprimanded” for a complaint. Inappropriate and clueless. Avoid.

Very very good place to store everything you have! Many different size lockers, climate control is wonderful all year round. Staff are friendly and helpful and you don't have to spend a lot of hard earned money to get something valuable in return. It is a very secure place a very clean place and they really do cater to the customer it is a very high quality facility worth every Penny spent on storage!!

They were very accommodating and helpful when I needed help to lock my unit. THANK YOU PUBLIC STORAGE!😕

I had called your facility sometime in Feb , Spoke with Karla that I was running 10 min late , Would probably arrive at your facility 10 minutes after you closed, Karla said "no problem, I'll wait for you and get you taken care of" and you know what SHE DELIVERED G.O.A.T customer service. Credit is due in giving props to Karla she didn't make me feel rushed, she wasn't inconvenienced, Thank you so very much Last but not least Public Storage indoor temp controlled facility top to bottom is exceptionally well maintained.

Tiyana was very friendly and helpful getting me set up for a storage unit. The building was nice and clean as well. 10/10 would recommend this location.

Its Super Clean an well Maintained, The Office girls Karla & Rae are just Amazing all around. Great work Ladies!