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Address

7233 155th St W
Apple Valley, MN 55124

Phone

952-232-0306

952-232-0306

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

952-232-0306

952-232-0306

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x15'
    Online only price
    $ 36/mo
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    Half Price Sale
    Medium 5'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 36/mo $72
    Online only price
    Half Price Sale

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    5'x10'
    Online only price
    $ 36/mo
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    Half Price Sale
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 36/mo $72
    Online only price
    Half Price Sale

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  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x10'
    Online only price
    $ 41/mo
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    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 41/mo $82
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    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 41/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 41/mo $82
    Online only price
    Half Price Sale

    No Obligation

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    5'x5'
    Online only price
    $ 50/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 50/mo $67
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 67/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 67/mo $134
    Online only price
    Half Price Sale

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  • Save Impression

    10'x20'
    Online only price
    $ 107/mo
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    Large 10'x20'
    • Inside unit
    • 1st Floor
    $ 107/mo $214
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    10'x20'
    Online only price
    $ 108/mo
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    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 108/mo $216
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    10'x30'
    Online only price
    $ 123/mo
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    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 123/mo $246
    Online only price
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  • Save Impression

    10'x15'
    Online only price
    $ 132/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 132/mo $175
    Online only price
    $1 first month rent

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  • Save Impression

    10'x15'
    Online only price
    $ 134/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 134/mo $178
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 137/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 137/mo $274
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    12'x30'
    Online only price
    $ 175/mo
    Online only price
    Half Price Sale
    Large 12'x30'
    • Outside unit
    • Drive-up access
    $ 175/mo $350
    Online only price
    Half Price Sale

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Storage Units in Apple Valley on 115th Street West Near Route 77

Storage units are available in Apple Valley on 115th Street West, near Route 77 to help Minneapolis/St. Paul area residents stay organized.
Apple Valley is one of Minneapolis's most exciting suburbs, a great place to raise a family and commune with the splendor of nature all around us. While Apple Valley is surrounded by big, open spaces in nature, Public Storage is here to help if your home doesn't quite measure up.
Grab a 5x5 storage unit to hold sports equipment, sleds and snowshoes, winter coats, and exercise gear. Don't forget fishing gear to use at nearby Crystal Lake!
No matter what your family loves to do, we can help you get the whole house organized with our popular 10x10 storage units, which can hold large items like couches, dressers, and fridges. 10x10 storage units are also great for when you need to downsize or add a new member to the family.
Don't worry about large storage projects when you book a 10x20 storage unit! When you need to store the contents of a multi-bedroom house, 10x20 storage units can help you with room to spare.
If you want to avoid the Minnesota winter chill, we have indoor climate controlled storage units keep you, and your belongings, out from the cold. This location also has outdoor storage units which offer drive-up access for loading and unloading your belongings without having to take the stairs. No matter which self storage solution is right for you, book a contactless move-in with our eRental program.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 445)

February 1, 2024
Google Public Storage Michelle Speicher
Andres does an amazing job and helped me quickly with door issue!!
January 30, 2024
Google Public Storage Cheryl Ann
Amazing customer service. Thank you Mike!
January 29, 2024
Google Public Storage Dean Kleven
I had a unit for 17 years that went way to high for rent! Mike & Andres pooled together to figure out a more affordable situation. I was totally happy with the unit & the inside access. I was really happy with the team of Mike & Andres who seemed to really care about my situation, & went out of their way to help me through the move. I would very much value their employment!
January 15, 2024
Google Public Storage Trevor Dorr
Andres was a great help every time
December 30, 2023
Google Public Storage Jeannine Phillips
Andres did a great job.
December 13, 2023
Google Public Storage Jay Benzinger
Mike did a great job helping us transfer to another storage unit! thanks!
December 12, 2023
Google Public Storage Jodi Loveland
Today I rented a storage unit in Apple Valley MN at 7233 155th St W. Mike was extremely helpful throughout the process. He explained everything in detail and demonstrated how everything worked (app, keys, gate etc). He also had me check online to make sure I was getting the best deal. He saved me $16 a month!!! I highly recommend this storage facility!
December 2, 2023
Google Public Storage Rick Connolly
Andres did a great job! Very helpful
November 25, 2023
Google Public Storage Matthew Balcerzak
Andreas is great to work with. Makes managing storage easy. Easy to work with and always helps you out.
November 25, 2023
Google Public Storage Topher Gustafson
The guy up front, Andres, was super nice! He helped me get the unit I needed for a good price. Proper lad.
November 18, 2023
Google Public Storage Colleen Eggen
Adres was very helpful and professional.
November 15, 2023
Google Public Storage charles chastain
Mike was awesome to work with!
October 30, 2023
Google Public Storage Brianna Johnson
Got a unit here to store some items while we moved. There is another facility closer to our house but we had 2 friends who used this one and had rave reviews so we decided to use this one as well and I’m so glad we did. Very clean!
October 30, 2023
Google Public Storage brandin schultz
Andres was super helpful great service!
October 28, 2023
Google Public Storage Stacy Wilson
Andres at the AV location is fantastic and made our experience at Public Storage doable. He is friendly, helpful and makes it pleasant to do busines
October 25, 2023
Google Public Storage JoLanne Hanson
Great service by Mike! I appreciated the in person excellent service. Thank you!
October 20, 2023
Google Public Storage shannon weiss
Andres was very helpful!
October 14, 2023
Google Public Storage Artelia Brown
Andres did an awesome job 👍
October 13, 2023
Google Public Storage Arques DaK!D
September 29, 2023
Google Public Storage abdirahman Doon
Andres, is a great job and helps me a lot, answering all my questions and we need people like him.
September 11, 2023
Google Public Storage N M
Raised my rates 50% in 6 months. Corporate sets the rates so we’ll never use Public Storage again.
September 9, 2023
Google Public Storage Kyle Jullie
This place is awesome and convenient! Friendly staff, Andres helped with move in/move out very awesome.
September 3, 2023
Google Public Storage Billie Knutson
Andres did excellent helping us get a unit and it was immaculate!
September 3, 2023
Google Public Storage Connie D
Andres did a wonderful job helping me!!
September 1, 2023
Google Public Storage Steve Manninen
August 31, 2023
Google Public Storage Arlene overbye
Andes was very professional in answering all questions and explaining rental.
August 31, 2023
Google Public Storage Silber
Staff nice and helpful very good if you have a lot of stuff to store
August 30, 2023
Google Public Storage Pamela Schultz
Mike was great!
August 23, 2023
Google Public Storage Phil Anderson
Mike was great. He walked into the process of getting registered online, and then made sure I had no trouble accessing my unit. Even walked from the office in 100° heat the nearly 100 yards or whatever to make sure I got the door open and lock working. Couldn’t ask for more. Give them a bonus.
July 29, 2023
Google Public Storage Thomas Hedensten
Andres was very helpful with any questions we had and very friendly
July 24, 2023
Google Public Storage Carol Kappes
Very personal and my first time at a storage. Andres explained it clearly. Well done.
July 15, 2023
Google Public Storage Richard Binfoh
July 9, 2023
Google Public Storage Leland Steva
Andres was very helpful and the unit was great while we moved to our new place!
July 6, 2023
Google Public Storage Jxyndj Leno
Great service thanks to Andres!
July 2, 2023
Google Public Storage Kenneth Selvig
Great customer service and assistance.
June 29, 2023
Google Public Storage Solisa Vun
Andres was really helpful!
June 2, 2023
Google Public Storage scott a.
Super easy to rent a place , Andres is the best. Everything filled out in only minutes online, then a few minutes at check in.
May 29, 2023
Google Public Storage Holly Smidt
Andres was very helpful.
May 27, 2023
Google Public Storage Mauricio Sandoval
Andres did a great job on helping me out.
May 26, 2023
Google Public Storage Lauren Olson
Andres did a great job explaining how the rental process works. He was very thorough and kind. Thank you!
May 6, 2023
Google Public Storage Kari Wartick
Great customer service!!!!
April 14, 2023
Google Public Storage Jessi
Andres was amazing and efficient
April 10, 2023
Public Storage Ginny Ronning
How much are boxes at Public Storage
April 6, 2023
Google Public Storage Misty Benak
Friendly and informative. All our needs were met. Andrez was great.
April 6, 2023
Google Public Storage Shelby hernandez
Andres was awesome. He walked me around all my options and was very knowledgeable about everything. Thanks. Look forward to working with this public storage.
April 1, 2023
Google Public Storage T Z
April 1, 2023
Google Public Storage Haf Haf
March 30, 2023
Google Public Storage Ashley Amarasuriya
Andres was great! Thank you!
March 30, 2023
Google Public Storage Milena
Andres, was fast and efficient. Did a great job providing us with th r information we needed .
March 25, 2023
Google Public Storage Gowthami Reddy
March 24, 2023
Google Public Storage ivan rodriguez
Andres he’s the good customer service! He’s dude great job 👏
March 16, 2023
Google Public Storage Paul Fleissner
Andres did a great job getting me the unit I needed!
March 11, 2023
Google Public Storage Paalaxus B
Andres did a great job. He made it fast and easy
February 16, 2023
Google Public Storage christian olson
Andres did a fast job
February 4, 2023
Google Public Storage Brandon Koury
Andres was helpful and fantastic getting me set up with a new storage unit.
January 14, 2023
Google Public Storage Jamie Zarembinski
Andres was super helpful. Clean and secure location, love the app makes it easy to access my storage unit!
January 14, 2023
Google Public Storage Carolina Salmeron
January 6, 2023
Google Public Storage La Vette Murchison
Andres, Awesome customer service and very professional.
December 16, 2022
Google Public Storage allen hamm
Andres did an awesome job of taking care of my needs
December 10, 2022
Google Public Storage jackson ruether
November 28, 2022
Google Public Storage ray mitchell
Great experience with them..employees were awesome helped out a lot..I recommend public storage
November 12, 2022
Google Public Storage Richard H Herron
Andres keeps up facility very well
November 5, 2022
Google Public Storage kelly bruckschen
Andres great fast friendly service.
November 5, 2022
Google Public Storage Jesse Ison
Andres was very helpful and patient. Much appreciated!
November 4, 2022
Google Public Storage Terry Townley
Andres was great!
November 4, 2022
Google Public Storage Michael Bahr
Andres was great and very helpful as I have never rented a storage unit before. He was very engaging and was able to remind me of the perks of their storge compared the other local public storage. He ever gave me priced comparatively to other self storages owned by the same company. Their prices weren't the lowest by about $4 dollars. But it's convenience will be great.
October 29, 2022
Google Public Storage Samantha Goetsch
Great experience at public storage in Apple Valley! It’s rare to find good customer service these days but this location has great customer service!
October 28, 2022
Google Public Storage Maria Calderon
October 23, 2022
Google Public Storage Kiley Franzoni
Andres was so nice and accommodating , stay later than expected to help us out! did an amazing job and couldn't be happier with out experience!!
October 21, 2022
Google Public Storage Willy Rios
Andrés did a good job
October 12, 2022
Google Public Storage Scott Savoy
Best service ever!
October 6, 2022
Google Public Storage Misael Sanchez
Andres he really help me to reset my password to .. whit the space everything is going good thank you ..
September 16, 2022
Google Public Storage Jon Simonson
Excellent service by Andres
September 14, 2022
Google Public Storage Sebastian Migdal
Yesterday, the site Manager Lacey provided me with Superior customer service that is rare to find these days. Lacey patiently answered all of my questions and was patient with me even when I came in close to closing time on a Friday. Thank you Lacey!
September 11, 2022
Google Public Storage Ryan L
Sign up was easy. Building are well maintained and easily accessible. Check out with Andres was a breeze. I would recommend.
September 10, 2022
Google Public Storage Krystene Nhotsavang
Andres provided excellent customer service helping me with rental with ease. Thank you Andres!
September 2, 2022
Google Public Storage Angela Kruse
Andres was so helpful. The place is clean, secure and just what I needed. I’m not very tech savvy and Andres helped me figure it out. I can’t say enough about how great this place is!!
September 2, 2022
Google Public Storage Brian Geske
Andres was exceptional when my girlfriend had problems finishing up her online reservation. Top notch employee!!
August 26, 2022
Google Public Storage Anne Barnes
This place is the BEST!!!! The staff are all awesome and super friendly. Extremely professional, always ready to help. Andres actually takes the time to get to know you and is always trying to do his best to help! We have rented here multiple times, have done long-term, and will definitely come back if we have need in the future. HIGHLY recommend that you store here!!! ALSO, it is always clean!!!
August 24, 2022
Google Public Storage Prophetia C.
August 18, 2022
Google Public Storage Kathy Niederkorn
Andres was very helpful in our move out. Everything was easy access. Recommend.
August 18, 2022
Google Public Storage 3rdDayRocker
Andres was extra helpful! After vacating our stall, we had to return for an item left behind at ceiling level. He retrieved the item for us two days after move out. Great job!
July 15, 2022
Google Public Storage Miranda Whurr
Andres was fabulous!
July 1, 2022
Google Public Storage Cathy M.
July 1, 2022
Google Public Storage Sarah Ryan
Andres was great! Very friendly!
June 30, 2022
Google Public Storage Mark Spence
Andre's was very helpful
June 11, 2022
Google Public Storage Lori Brown
Andres was so kind and helpful. Wonderful customer service!!! LB
May 7, 2022
Google Public Storage Nicole Lofton
Andres was great to work with. No issues, easy to work with.
May 3, 2022
Google Public Storage Delores Wanda
Mike Schmugge was phenomenal! Walked me through every step.
May 1, 2022
Google Public Storage Alex Sergeychik
Great, fast service. Thank you Andres!!!
May 1, 2022
Google Public Storage Alla Kim
Andres has been incredibly patient and very detailed explaining PS process. Thank you for the great service!
April 28, 2022
Google Public Storage John Sutherland
Fantastic facility! Nickole is always very helpful in answering any questions I have. She does a great job in taking care of her customers. Rented for a couple years . Everyone very helpful at this facility . Andres did a great job checking me out of the unit. Will be sure to rent here again if the need arises.
April 15, 2022
Google Public Storage Vickie
Andres was very helpful. Customer service is much better than Uhual!
April 3, 2022
Google Public Storage Josh Reller
March 28, 2022
Google Public Storage Peter Kraus
Andres is wonderful and very helpful!
March 26, 2022
Google Public Storage Mike Zimmer
Worked with Andres at Apple Valley facility. He was super pleasant and helpful. I will be returning next fall to store our car.
March 3, 2022
Google Public Storage Loretta Tennes
Andres was excellent! I was unsure and he sold me. Great customer service!
February 27, 2022
Google Public Storage eddy cinto
Friendly staff!! Andres helped me find the best unit for all my belongings, and was very cordial throughout the whole process!
February 26, 2022
Google Public Storage Marty Meese
Andres was very helpful and patient. He explained everything very well and followed up to make sure my move-in was smooth and everything was acceptable with the storage unit. My latch was sticking and went to the office and got some oil. I can tell that he cares about his customers and his job.
January 24, 2022
Google Public Storage Ashley Swieter
Storage unit was clean and in a great location. Andres was super nice during my move-out process and made sure to check-in and ask if everything went smoothly and if I had had any issues while renting. :) overall, I would rent from this location again if I needed storage.
January 21, 2022
Google Public Storage Joe Thurman
Andres at Public Storage was very helpful and efficient. I recommend Joe
January 16, 2022
Google Public Storage Angel Lara Xilotl
Andre's Hi is good job
January 13, 2022
Google Public Storage Autumn Cunningham
Easy access, secure storage, friendly staff; went by myself at night and it was well lit and not scary. The best part was the app; made the whole thing super easy. Great job Andres and crew!
January 10, 2022
Google Public Storage Danielle Pamperin
Andres provided great customer support! Very happy with our experience.
January 9, 2022
Google Public Storage Max Fish
I'm not one to normally write reviews. It was my first time using a storage unit and found the experience to be quite pleasurable. Andres went above and beyond to help me get into my unit and made sure the process would continue to be smooth throughout my stay. Shout out to Andres for being a champion this past Saturday!
January 8, 2022
Google Public Storage Karen Noltner
Andres did a great job helping us!
January 6, 2022
Google Public Storage Jordan Osheroff
Andres was great and would highly recommend using this place for your storage needs.
December 31, 2021
Google Public Storage Sunnie De
I’ve stored my stuff with public storage for a few years now and Andres has always been joy to work with. From Burnsville to Apple valley, hes always been a great help and have made my visits very pleasant.
December 28, 2021
Google Public Storage Han Lang
Highly recommend this place!. Andres was able to help me get the perfect size storage to fit everything and was very understanding and helpful!
December 13, 2021
Google Public Storage Trevor McCauley
Andres is great, clean good service.
November 18, 2021
Google Public Storage Timothy Rogers
November 10, 2021
Google Public Storage Ethan George
November 6, 2021
Google Public Storage Allan McHugh
October 14, 2021
Google Public Storage Joseph Oliver
Very hospitable the manager said she would work with me on my move in date
October 7, 2021
Google Public Storage Rich Wilson
Very helpful for our first storage unit.
September 30, 2021
Google Public Storage Yvng Anig0d
September 25, 2021
Google Public Storage CLAM CLAM
Lacey is great!
September 19, 2021
Google Public Storage Rhonda Schultz
I stopped in to see about a unit and Lacey was just awesome. She was very friendly and informative. She had no problem showing me multiple units to compare sizes. She answered all my questions and even gave me information I forgot to ask about. She made it a very pleasant experience.
September 16, 2021
Google Public Storage Nancy Knase
August 31, 2021
Google Public Storage Hhkyatc
I have been renting a unit from a distance for a couple years now. The onsite team has gone above and beyond to be able to accommodate me, when it isn't always easy for them. The property has always been clean and maintained when I am onsite. Special shout out to Lacey!
August 18, 2021
Google Public Storage JILL Edstrom
What a wonderful easy way to keep personal storage. Lacey was so helpful at the desk, when checking in, and helped me install the app on my phone. She was very helpful to let me look at the different lockers to make sure I had the right space and everywhere I went the grounds and buildings were very clean and tidy. This is my second time with Public Storage, always an easy experience.
August 12, 2021
Google Public Storage Janice Johnston
August 1, 2021
Google Public Storage Ann Marie Kopp
Good location, Good staff ! I just rented last month! Convenient location for what I wanted!
July 29, 2021
Google Public Storage Alan Lebaron
July 23, 2021
Google Public Storage Jessica Ward
My family and I are moving back to MN and need a storage unit. I called to ask questions about this storage company and Lacey was very helpful, extremely friendly, and informational. She went above and beyond and provided important info that I forgot to ask about.
July 4, 2021
Google Public Storage David Dembovsky
July 2, 2021
Google Public Storage M M
Sheila provided great customer service easy process
June 17, 2021
Google Public Storage Jeff Tomal
Sheila is absolutely awesome I highly recommend this location
June 10, 2021
Google Public Storage Xzavier Taylor
Sheila provided the best customer service I only needed the space for a month and it was a pleasure working with her!!
June 5, 2021
Google Public Storage Shalom Sabah
Sheila has always been such a great help when I come in to pay my unit every month. She’s always so friendly and kind to me. Awesome customer service skills. She’s a rockstar!
June 4, 2021
Google Public Storage Kevin Loye
Sheila helps me with my storage every time I come pay my monthly bill. She is very patient and kind to me
May 20, 2021
Google Public Storage Jamin Lauderdale
Sheila is absolutely amazing she provides the best customer service and she helped me with my storage needs!!
May 20, 2021
Google Public Storage Lucas Hines
I had the pleasure of working with Sheila and she is an absolute delight, she provides the best customer service!! Public storage is very fortunate to have her as an employee!! I would give her 20 stars if I could!
May 6, 2021
Google Public Storage Nadine Robinson
Shield was always friendly. Great customer service
May 3, 2021
Google Public Storage Miles and Jessie Rogers
Sue was the best !!!
April 10, 2021
Google Public Storage robert mathers
Sheila is amazing every time I come to my storage she always makes my day!!! Best customer service ever!!
April 9, 2021
Google Public Storage amy schaeppi
Sheila is absolutely amazing and she gives the best customer service and public storage is lucky to have her as a property manager
April 9, 2021
Google Public Storage Kingsly Adjei
Sheila was very nice and helpful to me. Very good customer service 👍
April 9, 2021
Google Public Storage Christy
Sheila has been a wonder help when I needed to move units. That’s for all your help Sheila!!!!! That’s for letting me know about the Public Storage’s new app!! Shelia, you’re the best
March 13, 2021
Google Public Storage Lee Edwards
Sheila was the most professional person I have ever encountered. She provided service that was over and beyond my expectations. I will make sure all of my friends come to public storage for all their shipping needs.
March 13, 2021
Google Public Storage Susan McGuire
Sheila is a wonderful person to work with. I would highly recommend this place to store your belongs.
March 13, 2021
Google Public Storage Tracy Green
My experience at Public Storage of Apple Valley was absolutely awesome. Janice was the best. She truly wants customers to be happy with the business they offer. She explained everything and went above and beyond what was expected of her... we even had a few laughs (which is nice and usually happens far to few these days!) Keep this gal... she is an asset to the company! I will definitely refer friends and family.
March 5, 2021
Google Public Storage Himanot Belay
Sheila was easy to talk to, great customer service!
February 6, 2021
Google Public Storage Marcy Sallor
Sheila is amazing and I am glad I meet her! It is good to know that there are still good people in this world!
February 5, 2021
Google Public Storage Aria Campbell
Posting this on behalf of my mom... "I had such a wonderful experience with this Publuc Storage location. Sheila is extremely knowlegable, helpful, and pleasant; We need more people like her in customer service!" ~ Debbie Campbell
February 4, 2021
Google Public Storage Louie Johnson
Sheila is absolutely amazing I have been storing with public storage for years! She provides the best customer service imaginable!
February 4, 2021
Google Public Storage Charlene Contreras
Sheila was so helpful. They didn't have the unit I wanted but she found one that I was just as happy with. Excellent customer service!
January 25, 2021
Google Public Storage Leandra Louder
Been using this location for various storage needs for over a year now. Recently needed additional storage in the process of moving a relative north and Sue & Sheila both helped to make it as easy as possible. Sue even went out of her way to help me arrange a pod delivery & let my movers have the best access possible.
January 25, 2021
Google Public Storage Olaf Bard
Sue was very helpful with our moving service. Very friendly and eager to help us! I have a new friend at Public Storage!!(:
January 11, 2021
Google Public Storage Jennifer Tasha
Sue was the best. She found us a unit that worked for our budget and our belongings. 10 stars.
January 11, 2021
Google Public Storage Nathan Anderson
Since the first day I came to look at renting a storage locker sue was so great. Definitely recommend this place.
December 28, 2020
Google Public Storage tyron vrede
Sue did a really good job on helping us out! A really nice lady that does her job with passion
December 28, 2020
Google Public Storage Andrew Rossmann
Sue and Sheila do an AMAZING job here!!! Great place to store your goods, good pricing, great staff. If I could give more than 5 stars I would!
December 4, 2020
Google Public Storage Erik Splett
I've had a couple interactions with Sheila and found her to be knowledgeable and very enjoyable to work with!
December 2, 2020
Google Public Storage Gloria B
Sheila has the best customer service, kind and very helpful!
November 28, 2020
Google Public Storage Colleen Johnson
Sheila is a sweet heart.
November 28, 2020
Google Public Storage Jenna Foy
Shelia is the best!! Great, flexible and fast customer service. I had two toddlers with me and Shelia was very accommodating and easy to work with. Highly recommend!!!
November 27, 2020
Google Public Storage Jon Lambert
Sheila was awesome and a lot of help
November 27, 2020
Google Public Storage Sheila Bjornrud
Sheila was very helpful, friendly, and knowledgeable. Great place to store your extra stuff!
November 27, 2020
Google Public Storage Deborah Campbell
Sheila is absolutely an amazing person she goes over and beyond and I would give her 20 stars if I could!! A great asset to the company!! Public storage is lucky to have her working there!
October 24, 2020
Google Public Storage ndende muimba
Sheila is the best. Very friendly, made my move very easy and special all while maintaining the proper distance, which is hard to find a lately. I recommend this place because of the kindness and good staff. Thanks Sheila.
October 23, 2020
Google Public Storage Talaya Kluttz
Sheila is the best! She's friendly, knowledgeable and very helpful! Great customer service and location!
October 18, 2020
Google Public Storage Shirley Hartwig
Stacy is great!! So easy to work with!!
October 17, 2020
Google Public Storage Manuel Gomez
Sheila is the best, I really like this public storage. Thanks guys
September 30, 2020
Google Public Storage Patrick
September 19, 2020
Google Public Storage Pamela Fowler
I have never rented a storage unit before and stopped in to inquire and see what my options were. Shirley was so helpful and showed me what the storage units looked like, prices and locations of the nearest Public Storage. We have since rented two units from the Rosemount location. Shirley made my experience feel personal, she was helpful.
September 19, 2020
Google Public Storage Greg Selner
I had to upgrade our storage unit to a bigger one. Nancy was absolutely fantastic. She explained the process clearly and thoroughly. It was easy! THANK YOU Nancy!
September 18, 2020
Google Public Storage Erin Garcia
Quick process of checking in. Justin was really friendly and efficient. The place was well kept.
September 15, 2020
Google Public Storage D. Joel
Excellent experience. Upfront and Fair pricing. Sheela and the test of the staff are extremely friendly, helpful and very accommodating!
September 11, 2020
Google Public Storage BenJamin Taylor
Shelia was super helpful & deserves a raise! Great customer service & very very helpful!
September 2, 2020
Google Public Storage Megan Campbell
Sheila is nothing short of a a breath of fresh air and offers each customer a personable and rememberable experience. She promptly addressed any of my questions or concerns with the most contagious positive attitude. Be sure to work with Sheila if you stop in!
September 2, 2020
Google Public Storage Megg McGovern
Shiela was awesome and gave me a call saying they accidentally charged me the day after move-out but I would be getting a refund. Very nice customer service over the phone each time I've called. Note: this place does not pro-rate your move out, you pay for the full month.
August 22, 2020
Google Public Storage Samantha Kaesemacher
Sheila is absolutely amazing! she is so incredibly friendly and helpful. i would definitely recommend this location to anyone!!
August 19, 2020
Google Public Storage Sarah Carlson
Awesome service. Sheila was great to work with. Friendly and helpful staff.
August 11, 2020
Google Public Storage Ramona DeShaw
We are moving and needed "more" space. We have had one space for a few years and love it. Safe, clear, dry and near by. The new one Sheila helped me set up and was so very helpful and friendly. Great customer service, a keeper for the business. I also witness them cleaning the buildings. Again, great people and service. Thank you!
July 17, 2020
Google Public Storage Lance Herter
Sheila is a friendly employee and even behind the mask, you can see her smile as her eyes light up.
June 13, 2020
Google Public Storage Tom Pociecha
Sheila is the best, outstanding customer service, great personality. I highly recommend this location just come see the fabulous Ms.Sheila
June 8, 2020
Google Public Storage Marilyn Guyton
Sue was very nice fun spirited person..she was very patience and very helpful throughout my move today. Very professioal and pleasant.
June 6, 2020
Google Public Storage Cody Johnson
Very helpful, very nice and had everything we need to get to get everything in storage
June 5, 2020
Google Public Storage Slim Wilson
Sheila is absolutely amazing she goes over and beyond for my storage needs!! If are looking for storage look for Sheila.
May 21, 2020
Google Public Storage YongJokerRoyal Ex
Sheila is absolutely amazing she helped me with my storage needs, very good customer service. If you need storage space come she Sheila!!
May 21, 2020
Google Public Storage kaylynn campion
Sheila is awesome if you need storage she is the person to come see!!
May 20, 2020
Google Public Storage Angie Firkus
Sheila is a delight! She is always smiling and happy every time I see her. She is always willing to help! Love having Sheila in the office
May 15, 2020
Google Public Storage Danny Seifert
Sheila has been wonderful to work with if she doesnt have the answer for me she always follows up and gets me the info i need. Thank you, Sheila.
April 2, 2020
Google Public Storage Logan Butler
Sheila was very helpful! Excellent customer service!
March 24, 2020
Google Public Storage Lexi Swanson
Tasha was very helpful and informative! Very nice and pleasant to chat with.
March 9, 2020
Google Public Storage Julie Lorenz
Jessica was extremely helpful!
March 8, 2020
Google Public Storage Birdie Brown
Jessica was very friendly and helpful
March 7, 2020
Google Public Storage Jon Buck
Sheila is literally one of the nicest people I've ever met. And extremely helpful!
February 27, 2020
Google Public Storage Cyndi Willis
Everyone here is super helpful, Tasha helped us checkout and was very personable. The hours to access storage units works well with what was needed. Never had any issues getting through the gate or into my unit. Will be back anytime I need a short term storage solution.
February 24, 2020
Google Public Storage Kimi Imwiehe
Tasha and the entire team are super friendly and efficient!
February 10, 2020
Google Public Storage codyisgnarly720
Tasha was awesome!
February 1, 2020
Google Public Storage tim olson
Sheila greeted me with a smile and warm greeting making me feel welcomed and my needs are important to her and to public storage. If you want to store your belongings where they are cared for and you are cared for...please see Sheila and you'll be happy
January 30, 2020
Google Public Storage Christina King
Tasha and Jessica assisted my family in obtaining a rental unit in a timely thorough manner. Oh my goodness the unit is so clean🥰 and the light even works, also they salted and shoveled all the snow away from the units😊 Most definitely am happy with Tasha and Jessica customer service and the quality of the unit and grounds I am amazed.
January 10, 2020
Google Public Storage Alec Ericksen
Speedy secure and warm! Trash on site.
January 6, 2020
Google Public Storage Patrice Kouassi
The lady out there was very nice. I highly recommend this place
December 28, 2019
Google Public Storage Breezy Jo
December 13, 2019
Google Public Storage Brian Protacio
Excellent customer service by Sheila! Highly recommend.
December 11, 2019
Google Public Storage Martin Wieland
Tasha is so helpful and this is a great, clean facility
December 11, 2019
Google Public Storage craig
Tasha was very helpful in helping me get the right size storage unit i needed.
November 23, 2019
Google Public Storage TCK Insurance Agency, LLC
Dave was very helpful and made my and was very pleasant at a time when my stress level was at a all time high... Thank you DAVE!!
November 6, 2019
Google Public Storage Bonnie Gagnon
November 3, 2019
Google Public Storage fuzer909
November 1, 2019
Google Public Storage Star Majeski
Sheila was Amazing! Super Fun Environment. Highly Recommended! A+++ Very Easy Set Up. Cannot say enough about this facility. Nice clean units!!! Sign up NOW!!!
November 1, 2019
Google Public Storage Tyrus Willams
Very nice
October 25, 2019
Google Public Storage Tammy D
Great place to rent fair an clean place with security entrance an video recording for your storage convenience.. great staff polite and caring
October 24, 2019
Google Public Storage Fricke Exteriors, LLC
Tasha is the best at customer service and explaining the whole process thoroughly! Thank you, Tasha and Public Storage!
October 10, 2019
Google Public Storage Beth Downs
Sue and Tasha were so helpful to me and my movers. We all worked together to fit my items neatly into my storage unit. They were both so friendly, customer service is a "thing" here!
October 5, 2019
Google Public Storage Alexis
September 9, 2019
Google Public Storage C Jennings
Great place to Store your seasonal clothes and Misilaneous things!!👍👍💐🙌 They Ought to Show loyal CUSTOMERS SPECIAL ATTENTION & APPRECIATION with ONE FREE MONTH storage EVERY 11 months.💡💡💡👍👍🙌 Customers like to be treated RIGHT. 👍 GOOD! Think about it! Right? Have a GREAT YEAR!
September 5, 2019
Google Public Storage Christy Stubbs
She wonderful to work with, amazing personality, i absolutely love her..😊😊
September 3, 2019
Google Public Storage MyEric39
Great service Sheila is the best!!!
September 2, 2019
Google Public Storage Kiddo Smith
Great value and great customer service. Tom was great!
August 30, 2019
Google Public Storage Jason Grecula
Vikki was fast and efficient on checking us in. She is very helpful and knowledgeable on storing your stuff. Storage unit was clean.
August 29, 2019
Google Public Storage Margaret Beaudoin-Hesse
The Office Manager, Sheila, was extremely helpful on multiple occasions.
August 28, 2019
Google Public Storage Michael Herman
Sheila is the best I highly recommend this location if you are in need of storage!
August 22, 2019
Google Public Storage Sarah Thorson
Sheila is awesome at her job and a huge help!!!
August 21, 2019
Google Public Storage Zabrianna Evans
Sheila was really kind & was super helpful with our storage experience!!! Totally Recommend!!
August 21, 2019
Google Public Storage Zabrein Evans
I had a wonderful experience with Sheila and Tom. They helped me more than I expected and had a great time
August 17, 2019
Google Public Storage Jade Gotter
Sheila was a joy to work with. It made reserving a storage unit a piece of came with a lot of laughs. She has a way of making people feel at home.
August 9, 2019
Google Public Storage Wendy Hartley
Sheila is an awesome help to her customers! God bless the good people in our world today!!
August 4, 2019
Google Public Storage Carrie Witschorik
We had a wonderful experience with public storage. Sheila did a great job and was really positive!!
July 31, 2019
Google Public Storage Jessica Vazquez
July 10, 2019
Google Public Storage Delroy Henry
Sheila is absolutely amazing she gives the best customer service I highly recommend this location she definitely puts her customer first!! She goes over and beyond
July 6, 2019
Google Public Storage Robert Shinn
July 6, 2019
Google Public Storage Jacklyn
I've rented with public storage many times and all throughout the cities, but I still come back to this location whenever I can. They have fair pricing, and it is extremely accessible. No need to get out of your car to enter your code or to access your indoor unit, all the gates open automatically for your convenience. I also had a lovely time checking in and talking with Shiela, she made me feel at home and was very knowledgable about the property and how to access my unit. This is by far the best publuc storage location in Minnesota. :)
July 3, 2019
Google Public Storage Crystal Lanigan
I love this location especially since they have an amazing, down to earth, understanding employee working for them named Sheila. She has made my experience 100 times worth it.
June 6, 2019
Google Public Storage Sarah Compton
This place is awesome and Shelia is so friendly and helpful. The facility is wonderful, clean, plenty of space.
June 6, 2019
Google Public Storage Chris Thies
Sheila rocks! Very nice and helpful! I love this location!
June 5, 2019
Google Public Storage pjhawk95
We used this climate controlled storage unit to transition for down sizing and moving. It was a great experience using this storage and completely met our needs. The staff is very professional and dedicated to helping serve their customers.......especially Sheila who epitomizes the concept of customer service!
June 4, 2019
Google Public Storage Sierra Weeks
Sheila was great. Excellent customer service. Friendly open and have a wonderful spirit. She represent public storage very well ! Made this experience so more joyful than stress! Great hire . Thanks shelia for the wonderful experience and smile 😊 6/4/19
May 8, 2019
Google Public Storage Funtime Polka Party
Sheila was wonderful in helping me and had great suggestions for added services!
May 3, 2019
Google Public Storage Matthew Stein
Clean place and extremely friendly staff! Sheila is AMAZING and made getting a storage unit a good time!
May 3, 2019
Google Public Storage Sarah Stodolka
Sheila is always amazing, she makes my day better whenever I have to go there. She is SO helpful and sweet. Go see her, she makes the process super simple and stress free!!!
May 2, 2019
Google Public Storage Nancy Barthel
Sheila is fantastic! Very pleased with our experience.
April 19, 2019
Google Public Storage B P
Sheila gjves great customer service and i highly recommend this location
April 9, 2019
Google Public Storage Tena Ruhland-Tuttle
We have had a phenomenal experience with public storage. Sheila is an amazing person to work with. Definately will do business with them again and highly recommend
April 9, 2019
Google Public Storage Paul Brown
I came in to store my boat even though they didn't have the size I needed the property manager Sheila went over and beyond to find the unit that worked best for me
April 3, 2019
Google Public Storage T Gunderson
Friendly 5 star customer service, Andres had me hooked up with my storage in record time!
March 21, 2019
Google Public Storage Jane Tummonds
March 21, 2019
Google Public Storage Jenny Hedeen
Great service! Sheila is great!
March 9, 2019
Google Public Storage Anyanwu Emeka
I got an excellent service from both Nickole and Erin. I would recommend public storage to friends.
March 8, 2019
Google Public Storage Kate Hines
Nickole and Erin were very helpful!
February 14, 2019
Google Public Storage Sai Van Ly
We had an excellent experience here at this location. Nickole was awesome! Very helpful, highly recommended this place and if you get help from Nickole is a plus.
February 13, 2019
Google Public Storage Haroon Shinwari
Nicole was really helpful. Thanks for explaining and reserving a storage for me.
February 9, 2019
Google Public Storage A FELTON
Great place to store your stuff! The staff is super friendly and helpful! Nickole helped me with questions over the phone and when I went in Alex was very informative. I've rented a space here before this and never had any issues. I'm excited this time around to be able to pull into the garage.
February 9, 2019
Google Public Storage Benjamin S. Love
Alex is great... got me in and out no problems at all... very friendly staff
January 27, 2019
Google Public Storage Dan Kuklock
I sat on hold for 15 minutes waiting for the person to get hold of customer service to help me find out the code to get onto the grounds. Then they hung up without a call back and yes I had gave them my name..
January 21, 2019
Google Public Storage John Fair
Very helpful and quick service. I use them every year for auto storage.
January 17, 2019
Google Public Storage Terry Johnson
Nickole and Alex were very helpful and always cheerful. The facility was always clean and well cared for.
January 11, 2019
Google Public Storage Robert Peterson
Great job Nicole.was very helpful nice clean place
January 8, 2019
Google Public Storage Birdie Corleon
Nokole was a great helping me secure my unit I give this location 5stars
January 5, 2019
Google Public Storage Diane Lilja
Nickole very friendly explained everything to me I needed to know very good at her job she,s awesome love my storage unit
December 27, 2018
Google Public Storage Michelle Surkamp
December 21, 2018
Google Public Storage Hunter Ropal
Nickole has always been very helpful and accommodating to our needs and requests here, we are always happy to come here for our storage! Thanks for everything!
December 21, 2018
Google Public Storage Mike Rohr (Essencefox)
Customer service was amazing, helped out every step of the way, even after I had financial difficulties.
December 6, 2018
Google Public Storage mark kujawa
I have been renting here for years Nickole has been fabulous I was very helpful kind and considerate. I highly recommend public storage in Apple Valley.
December 5, 2018
Google Public Storage arnold baptiste
Tenisha. Has been very polite friendly and professional every time I meet her in the store.I wish her the very best in her career.
November 21, 2018
Google Public Storage Jose Garcia
Nickole is very nice
November 17, 2018
Google Public Storage Holly Wendricks
Great experience! Quick and easy! Nickole is the best!
November 9, 2018
Google Public Storage Ryan Rich Moe
Nicole is the best. Always friendly and helpful. If you are looking for storage in the south metro this is the place to go
November 3, 2018
Google Public Storage matt jump
Matt was really awesome I'll make sure I like the storage unit Very business like And I also think Evening's be appreciated for the hard work as he does a good job His friendly business
October 31, 2018
Google Public Storage Mike Mitchell
This storage facility is by far one of the most well kept storage facilities I've ever had the pleasure of utilizing. I have primarily dealt with Nickole, who I must say, is one of the most helpful, friendlies, and kindest person I've met while having to use any kind of storage space. I have had the pleasure of meeting a few others while either visiting the facility or having to call for help with some questions. Unfortunately, I am unable to remember everyone's names, but thus far I have not encountered anyone who has been anything but helpful and friendly during our interactions. I HIGHLY recommend this facility for any kind of storage needs.
October 27, 2018
Google Public Storage Jacob Moxie
Super fantastic customer service. Property manager Nicole and staff member Shirley excel at their job. Been a customer for a few months and was always treated like family. Circumstances for being there were below rock bottom and they always brightened my day. Units are fantastic, wide range of sizes and hi vaulted ceilings so you really get your money's worth, even tho they are a bit pricey compared to other places - Worth it!
October 12, 2018
Google Public Storage Ferrance Whittley
Great customer service!!!!!!! Nickole
October 12, 2018
Google Public Storage Brenda-B 223
Nicole is amazing thank you fir all your help!!
October 5, 2018
Google Public Storage Alex McInnis
They are very helpful and new guy Matt was awesome!
October 1, 2018
Google Public Storage Brandi Nicole
Rachael is awesome! She was so nice and helpful! Made me happy to use their facility.
September 17, 2018
Google Public Storage Jill Wussler
Not a fan of the staff at this location. I had problems both at move in and move out with really rude staff. Bad attitude and not willing to be helpful. Will not be returning to this location.
September 12, 2018
Google Public Storage Sheri
September 6, 2018
Google Public Storage LaWanda Keyes
Great Service by Nicole!!! And Love the Labor Day Sale Rate!!
September 6, 2018
Google Public Storage Mike Anderson
Nickole was very patient, informative and professional. We are pleased and definitely will tell others.
September 5, 2018
Google Public Storage Susan Anderson
Nickole did a fabulous job. Very friendly and knowledgeable.
August 23, 2018
Google Public Storage Larry Isaacson
Great service....friendly...Nicole and Josh did great job
August 23, 2018
Google Public Storage Jason Eitel
Nicole was very helpful and welcoming.
August 23, 2018
Google Public Storage Daniel Olson
Nickole was awesome! Fast service!
August 18, 2018
Google Public Storage Nikki Grob
Very friendly staff at first. But I was told I needed to pay for insurance for my unit even though I told them I had renters insurance. Being it was the weekend I was unable to contact my insurance company therefore needed to contact them on Monday. If I was covered to let them know and they would refund me. Which I did. I let Public Storage know I did in fact have coverage and brought them a copy of my policy Tues evening, but was told I would NOT be refunded my money!!!!!! Very irritated and felt this was completely unfair. Asked to talk with a manager, was told the district manager made the decision....was never able to talk with anyone. Seemed very shady and makes me nervous how things are going to go.
August 17, 2018
Google Public Storage marde Munkberg
Nickole at Apple Valley Public Storage is awesome!!! She is super helpful and if you ever have an issue she is quick to provide a solution.
July 25, 2018
Google Public Storage John Kruegel
Nikole was extremely knowledgeable, professional and courteous. I was put on a wait list for a 10x20 climate controlled, drive in unit and she was proactive in providing me with a unit that opened up within 24 hours of me being put on the wait list. This location is extremely clean and is well run by management.
July 13, 2018
Google Public Storage Melissa Macdowell
Great customer service from nikole and cindy
July 13, 2018
Google Public Storage WEE, Woo
grate service
July 4, 2018
Google Public Storage Lawrence A.
June 23, 2018
Google Public Storage kris tiarks
Always very helpful.
June 20, 2018
Google Public Storage Tim Felker
Great experience Very helpful Nickole and Rachael
June 19, 2018
Google Public Storage Sam Stockdale
Great facility & clean, staff & Nickole are always very helpful. Highly recommend public storage Apple valley for your storage needs.
June 14, 2018
Google Public Storage De Van Dyke
Nikole was great calling and making my initial appointment. Met with Bobbie who was nice. She took me to my unit but had no idea where it was. Then when we went back to sign paperwork she was very pushy about buying their items and leaving a review. Checked my gate code and it work. Next day went to put stuff in the shed after hours, got into the back portion of the lot but then the code to get into the unit area did not work. We had two car fulls of stuff to put in there and then had to take it back home. Got a nice call this morning from Mackenzie saying when they did my account Bobbie had not activated it correctly so that is why the code didn’t work. Disappointed in the process being we had to go all the way home with full cars and waste a trip.
June 7, 2018
Google Public Storage Teresa Bartz
We have had a 10x30 unit there for 2 yrs & 11 months. The excellent staff have treated us like family!
June 7, 2018
Google Public Storage Nate Carda
Nicole was very helpful in helping me find a storage unit. Showing me the unit & getting me through all the paperwork!
May 17, 2018
Google Public Storage Brandice Carlson
Nickole was very professional and was able to get us a space to fit our needs
May 9, 2018
Google Public Storage Robert Hirzel
Very disappointed in your corprate service. I called to make a complaint last night. I was told i would get a call in 10 minutes. It's been almost 24 hours and no word back. I utilize my storage unit to house work materials. My inability to access my unit last night cost myself and my small business $1000. I went from looking at the idea of getting a 2nd unit here to the sheer lack of respect and failure to call back having me ready to cancel and move to the competition.
May 8, 2018
Google Public Storage Bill davis
May 3, 2018
Google Public Storage Bobbi Krob
Nickole is awesome!
April 26, 2018
Google Public Storage Charles Langeness
Bobbie and Nickole were extremely polite and helpful. It's nice to feel welcome the second you walk in the door.
April 26, 2018
Google Public Storage Adien Katcha
April 21, 2018
Google Public Storage Karter Holthusen
Very great place Nickole made it very fast and easy
April 6, 2018
Google Public Storage Rebecca Cromley
Nickole was extremely helpful and made the process easy!!!
April 4, 2018
Google Public Storage Emily Kimber
Nickole was super pleasant and helpful during our check in. Great experience!
March 30, 2018
Google Public Storage Abby Reesen
Very helpful and professional! We enjoyed our experience!
March 19, 2018
Google Public Storage Justin Cornehl
The employee that works at this Public Storage Golden was very helpful and nice she walked us through everything i needed to know thank you
March 17, 2018
Google Public Storage Gary Urbanski
Nicole made it easy and simple and met our needs. Nice and clean, safe and effectient service.
March 12, 2018
Google Public Storage james koskan
Katelyn was very helpful, gave me full tour and explained all charges and options. Great first visit
March 4, 2018
Google Public Storage Sharon Meyer
Awesome customer service by Nickole. She was so helpful!! She even carried the boxes out to my car. I will recommend this place to everyone. Thanks so much Nickole!! Keep up the great work!!
February 26, 2018
Google Public Storage Jennifer Burks
Staff was a completely wonderful couple of ladies! Very personable and great customer service!
February 23, 2018
Google Public Storage Boesph O
Golden and Nickole were awesome and very kind to work with. Very helpful! Great service!!
February 22, 2018
Google Public Storage Michael Zych
February 13, 2018
Google Public Storage Marcia Pedersen
Nicole and Golden were very helpful and professional. I enjoyed the meeting. Thanks so much.
February 2, 2018
Google Public Storage Cari Felker
Nichole was very helpful and knowledgeable
January 16, 2018
Google Public Storage Jana Klocke
Excellent customer service and clean facility! Thanks Nickole! Update 12/1/2017 - again excellent customer service from Nickole!!!! Very willing to make customers happy!
January 9, 2018
Google Public Storage EyeoftheValley
Clean place. OK staff. The only complaint is the pricing of a unit can unexpectedly change considerably.
January 9, 2018
Google Public Storage Em Meyer
Sold me their insurance policy (illegally, as you are required by law to be licensed to sell insurance in MN, later found out the kid was not). Then had a ton of rain and I went to get something from my unit. Upon arrival I noticed there was about an inch of standing water in the entire building. When I opened my unit everything was soaked, total loss. There was water pooling on top of things (as the water was running down the back wall of the unit from the roof) and I took photos. When I submitted the claim to the insurance provider I was told there was no water damage. Come to find out, this has happened to a lot of people at various Public Storage locations. BEWARE, and don't buy their scam insurance.
January 9, 2018
Google Public Storage BlackOutCat 3114
January 1, 2018
Google Public Storage Cindy Johnson
Great help from Nicole & Bobbi in selecting right space and needed packing supplies. Thanks gals!
December 29, 2017
Google Public Storage Ryan Ginapp
December 29, 2017
Google Public Storage dustin Erickson
Bobbi & Nikole are awesome! Highly recommend them to help you!
December 11, 2017
Google Public Storage Kimberly Clark
December 9, 2017
Google Public Storage Stephanie Tessman
December 2, 2017
Google Public Storage Ramona Andersen
November 25, 2017
Google Public Storage Mitch Buzzo
Climate cooled, auto bill, easy to access. Great simple set up.
November 14, 2017
Google Public Storage Suzette Nelson
Nicole was very helpful in setting eve up for our rental.
November 8, 2017
Google Public Storage Mary Vogelgesang
Nikole has been great to work with!
October 25, 2017
Google Public Storage Mike Keller
Good place. Online quotes don't always go through
October 17, 2017
Google Public Storage Marilee Cardinal
This storage facility is awesome!! Nickole Hinkle has been wonderful and very accommodating with everything we have asked. The place is clean, well lite and convenient.
October 3, 2017
Google Public Storage Barnes Family
Nickole was very helpful about what storage I should get. Property is very clean and well take care of.
September 13, 2017
Google Public Storage ed
This is my first time using any storage facility but I must say I have been extremely impressed with Public Storage. Nickole was beyond helpful with all my questions. The 5x15 temperature controlled unit was very accessible, clean, and lighted. Perfect for my storage needs. My only complaint would be you are forced to add insurance at one of three levels. Not too pricy($11,$13,$15 per month)but you are informed of this on the last step of paperwork process which is a bit questionable as a business/upcharge practice.
September 13, 2017
Google Public Storage Brent
Nickole helped out, great service, quick and simple
August 9, 2017
Google Public Storage Carneshia Rosenbloom
Awesome customer service from Nickole! She does an amazing job. Very helpful!
August 9, 2017
Google Public Storage Justin Kruse
Nickole was very friendly and helpful in getting new set up with my space and rental agreement. The process was easy and smooth!
July 8, 2017
Google Public Storage Jennifer Benitez
Nichole was supper awesome to work with. I would definitely recommend if anyone need storage.
June 9, 2017
Google Public Storage Tris Jenkins
June 8, 2017
Google Public Storage Kelsey J Kendall
Great customer service from Nickole - quick - easy - very convenient!
June 7, 2017
Google Public Storage lisa rhone
When I stopped by this Apple Valley location Latasha showed me the unit that I was interested in. She had my paper work and instructions taken care of quickly and proficiently. She was really nice and friendly. Days later I received a call following up with me to make sure I was satisfied with the unit etc. Excellent service from everyone. Clean well lit storage facility and a great location right off of Cedar. Thanks!
May 19, 2017
Google Public Storage Jessica Grier
Just wanted to say that the ladies at the apple valley public storage are amazing! Meg and Nickole are the best girls around!
May 17, 2017
Google Public Storage Joshua Spates
Nickole was very helpful, friendly, and thorough. It was quick and easy. Also the cheapest storage I could find in the area. She was very knowledgeable about the storage units.
May 12, 2017
Google Public Storage Bethany Swith
My mom and I currently rent at this location. Nickole is always so nice and is there when we have questions. The property is clean and the rates aren't bad. I would definitely recommend this location if you need storage.
April 30, 2017
Google Public Storage Mark Aasve
Nickole is very professional. Office and storage unit spotless. Very helpful with all of our questions and quick to respond when we left messages. Highly recommend everyone to see Nickole for all of your storage needs
April 1, 2017
Google Public Storage Brad Bieraugel
This is by far the best and most relaxed storage experience I've had every. Nicole is awesome and super efficient efficient efficient manager and the reason this facility runs so perfectly Thankyou See you in the fall.
March 5, 2017
Google Public Storage Nathaniel Allison
Great for storage and secure. Need code to get both in and out.
February 15, 2017
Google Public Storage Lynda Prucha
Great personal
February 4, 2017
Google Public Storage Scott Lazarchic
Nickole was super helpful. Getting started was super easy.
February 4, 2017
Google Public Storage Kayla Menzie
Very happy with my experience getting my unit set up today! Nickole was great to work with and I'll definitely be back here if I need storage again in the future. :)
February 3, 2017
Google Public Storage life listen
January 13, 2017
Google Public Storage Erin Robillard
Nickole and Jada were very helpful and gave great customer service. Great space! Highly recommended!!!
January 12, 2017
Google Public Storage Donna Marcks
I was helped by Nickole. She is knowledgeable, kind. There is a quality security system.
December 17, 2016
Google Public Storage Ronald Prasek
Nickole is so supportive and friendly. Moving is stressful but she helped us to feel comfortable and confident that our "stuff" would be in a good place . We like how clean the storage area is and the climate controlled is worth the money. If it is worth storing it is worth taking the best care of it.
December 5, 2016
Google Public Storage Mike E
Donna is the BOMB!! Awesome place!
November 17, 2016
Google Public Storage Micayla Hanson
Nockole and Jennifer make it so easy to get a new storage Super helpful and nice.
November 16, 2016
Google Public Storage Kayla Bakken
Nickole and Jennifer Awesome. Very helpful and informative. Went over everything with me.
November 11, 2016
Google Public Storage R Mall
Nickole was great! I change locations and they found me a larger unit for less money... big fan and great service!!!
November 2, 2016
Google Public Storage Charles Cade
Staff was friendly and helpful. Even though they were about to close in 7 minutes I was still able to get a space. 👍Heather
October 13, 2016
Google Public Storage Brent Turner
Friendly staff, very flexible with my storage needs and very clean facility.
October 2, 2016
Google Public Storage tom coolidge
Heather was a pleasure to work with she explained everything I need to know clearly. She deserves a raise because she can take care of any question you may have and loves her job.
September 17, 2016
Google Public Storage shelli briol
This storage facility is wonderful! Its very clean, well staffed, safe, secure and affordable! The Manager, Nickole, is wonderful & helpful! She always greets you with a smile & kind word - Thank you for providing such a great storage space!!!
September 15, 2016
Google Public Storage Molly Weller
Nicole gave excellent customer service even in the pouring rain. Nice clean facility.
September 14, 2016
Google Public Storage Thai Evol
Great worker, always helpful. Made sure I was prepared to move into my new storage space and took her time to let me know what fits me best. THANK YOU NICHOLE:]
September 14, 2016
Google Public Storage Heidi Rocher
My husband rented the space last week and we just got a call today wondering if everything is going ok. Nickole asked if we had and questions and everything has been great. Great customer service and clean place.
September 13, 2016
Google Public Storage Tim Schart
This place worked out great while my girlfriend and I put our house on the market. The property is clean and Nickole made the move in easy. If we ever need storage again we will be back.
August 26, 2016
Google Public Storage JechtZ
Nickole was amazing. Rented my space today hassle free. 😊
August 3, 2016
Google Public Storage Lucas Haaker
Nickole was of great help with getting me setup with a storage unit with little notice. She answered all questions that I had too.
August 2, 2016
Google Public Storage Peggy Suter
Nicole was friendly, professional, and helpful.
July 21, 2016
Google Public Storage Dimas López
Very customer service oriented, clean facilities.
July 12, 2016
Google Public Storage Deb Nichols
Nickole, Heather and Maya were wonderful. The locations was very clean and the service excellent.
July 2, 2016
Google Public Storage Nate Hadro
Had mold in my non-climate controlled unit. Insurance is really hard to redeem.
June 8, 2016
Google Public Storage Kim Devries
Nickole is very helpful, friendly & professional!
June 3, 2016
Google Public Storage Shannon Carlson
Great space for our needs
May 22, 2016
Google Public Storage Thomas Raiolo
Nickole was the young lady I visited first and made my reservation with. Joanne is the young lady I checked in with a week later. Both were very friendly, knowledgeable, and patient in answering all my questions. I just love doing business with genuinely friendly people. Both gals are an asset to Public Storage! Please appreciate their contributions to your reputation. Thanks.
May 17, 2016
Google Public Storage George Jannette
We have been with public storage for about 5 months now. Currently (as of yesterday) renting our fourth unit. We are pleased to see that the facility has always been exceptionally clean and very well maintained. The staff especially Nikole the property manager has been very professional and extremely helpful. I would recommend Public storage Apple Valley to anyone looking for a rental facility in the area.
May 11, 2016
Google Public Storage Jenny Hiltberg
My dad got the space for me since I just got back from college. Nickole was super helpful and explained everything perfect. The property is clean and well maintained. Can't ask for anything better.
May 11, 2016
Google Public Storage David Bjerke
For the past seven years I have rented a 5x15 space to help me store the medical device machines and products I sell. The property has always been clean and the drive through access to the storage unit made it very convenient to pick up my machines and supplies in all weather conditions. The property is always plowed out immediately after a snowfall to make access easy to all of the storage units. I also found the gate hours convenient as I have to sometimes get emergency supplies in the early morning or evening from the unit. I would highly recommend this specific property for your storage needs.
May 10, 2016
Google Public Storage Elias Mc Daniel
Nickole, the manager, was an absolute delight during the rental process. She was very detailed and informative, she explained everything simply and effectively. The property was also very well kept and clean. I will definitely recommend this location to anyone that needs storage.
April 29, 2016
Google Public Storage Reid Edison
Easy transaction, Nickole was a friendly worker. A+
April 25, 2016
Google Public Storage Michael Robosky
The process was quick and very easy. Amber and Jessica were very friendly and were able to answer any questions that I had!
April 20, 2016
Google Public Storage terrance Jones
We jab a excellent experience with Nickole she was very knowledgeable
April 16, 2016
Google Public Storage Connie Karnick
Everything was great , Nicole , Keisha was great , very helpful.
April 8, 2016
Google Public Storage D.J Kool Hank
Loved the ladies that assisted me and my wife NICKOLE and JESSICA. Thank you for making it easy and pleasant. They were very helpful and knowledgeable. I would send everyone I know there.
April 7, 2016
Google Public Storage Melissa Windfeldt
Nicole and Jessica were very helpful with the process of renting a storage unit. Also helpful with explaining how to keep items in storage free from damage. Very friendly too!
March 30, 2016
Google Public Storage Sean Monahan
nice and secure facility, great location, excellent service , nickole was very professional.
March 29, 2016
Google Public Storage Michael Dempsey
Great facility and great customer service. The only issue that I had was the additional cost for insurance on my vehicle that I was storing there. I felt that I maintain my own insurance and yet I have to pay additional costs for insurance thru the rental fee. Other than that I most likely will rent again next fall.
March 11, 2016
Google Public Storage Corey Mathisen
Nickole was great to work with. This facility appears very clean and well maintained. The cost may be a little more than some of the others but it seems like the facility is a lot nicer than other places. Darlene was training when I was there and she also seemed very nice.
March 10, 2016
Google Public Storage Angela Geronime
Clean safe private. Nicole is helpful. Overall great customer service.
March 2, 2016
Google Public Storage littlemunchkin08
It's good so far. Just started today. Darlene and Nickole seemed very helpful.
February 24, 2016
Google Public Storage Kelly Gustafson
Nikole was honest and very helpful in getting us the best deal and most appropriate unit for our needs.
February 13, 2016
Google Public Storage mathew vanvalkenburg
Nickole is Very nice, explained everything very well. Property well maintained
January 23, 2016
Google Public Storage H.- Len Long-Rydeen
The facility as well as all three units were very clean and well kept. Nickole the property manager was extremely helpful. She went above and beyond what she had to to help me out. I would recommend Public Storage Apple Valley as the place to rent if in need of a storgae unit.
January 8, 2016
Google Public Storage Craig Little
I come here to make my payments and Nickole is always helpful. The office is clean and location looks good.
January 8, 2016
Google Public Storage d major
They have excellent service and are always helpful Nickole is a big help and a great person and very helpful I will continue to use this location!!!
January 4, 2016
Google Public Storage Greg Duchild
I rented from Public Storage for about a year and a half. They had competitive rates and were all very nice to work with. I had one inside unit as well as an outdoor unit. Very happy with my experience with them.
December 12, 2015
Google Public Storage Kalli Hinkle
Friendly staff - nickole is always very helpful, clean and at a good price
November 22, 2015
Google Public Storage Kody Keske
Very affordable and Nickole was very helpful. I would definitely recommend to others.
November 3, 2015
Google Public Storage Faith Casciani
This is the first time my husband, Chris, and I, have ever rented a storage unit. We're looking forward to using it, because it will help reduce the clutter in our house. Nickole and Latasha were great about helping us with this process, and answering any questions that we had regarding the rental of the storage unit. We know our items will be kept safe in the unit as well. Thank you! Faith
October 24, 2015
Google Public Storage Carlos Pena
Great help. My questions answered. I have a climate controlled unit. I have been at 2 locations for over 2 years. Great service!
October 23, 2015
Google Public Storage Thomas Hope
I've rented an indoor storage unit from Public Storage and met Nickole and Ali to complete the paperwork and get a look at the unit. The facility is clean and well organized. Nickole and Ali were very helpful and the whole process was completed in just a few minutes.
October 5, 2015
Google Public Storage Everett Jackson
Nickole & Beth To Fantastic Young Women They Explain Everything To Us They Have A Bright Future Keep It Up Ladies And Thank-You For Your Help, Everett & Joanne Jackson.
September 15, 2015
Google Public Storage Maria Melander
September 9, 2015
Google Public Storage Guillermo E Arias
Nickole is very good at what she does! She new all the ins and outs of the facilities, also explained very good in detail the whole process of renting the unit and didn't missed anything. Thanks for having such a great worker in your company.
August 15, 2015
Google Public Storage Naomi Janz
I rented a 10 x 30 unit from Nickole today. She was very knowledgeable about what best fit my needs and my belongings. She was very pleasant to work with and she had my best interest in mind.
August 7, 2015
Google Public Storage Robert Beard
Just rented a climate-controlled room, and Nickole was very helpful! They have a special where it is $1 for the first month. Nickole showed me the room, and told me about all of the storage boxes they had available and it was great!
July 27, 2015
Google Public Storage Mike Tippett
Nickole was excellent. First time renting a unit in a long time, I don't think she left any details out. I asked about if I could transfer the account to my daughter at a later date, she replied that it was a bit of a hassle, so I didn't press any more, but when we were doing the final signing, she already had the paperwork ready for the transfer to take place. She was always cheerful and helpful. The units are very nice and clean as well.
July 2, 2015
Google Public Storage Kathy Klocek
Nickole was the Best! This was our first time renting any type of public storage so Nickole was VERY helpful in answering our questions about what size would best suit our needs. Unfortunately, she didn't have a storage unit available in the size we needed so she called another property that did have the size we wanted to give them a heads up that we were on our way to reserve the unit. Nickole was great at customer service. Kathy & Tim
June 26, 2015
Google Public Storage Amy Leistner
Nickole is wonderful!!!!!!
June 17, 2015
Google Public Storage Stacy m
Very clean. Nickole was super helpful.
May 8, 2015
Google Public Storage Cathy Blair
Nickole was cheery and very knowlegable and answered all of our questions. I would highly recommend this public storage location.
May 6, 2015
Google Public Storage Shamika Cardriche
Nicole was amazing she was tons of help and made my experience easy. She explained everything in detail to me and went out of her way to meet my needs. when any of my friends and family are looking for storage I will refer them to her!!!! Thank you
April 8, 2015
Google Public Storage Shari Kissner
Storage facility and customer service were great! Only major complaint I have is they refuse to give refunds if you are on auto pay and don't notify them in advance of moving out. I had the auto pay come out and vacated the storage unit on the 6th of the month I just paid for, was told they do not give out refunds and that I should have called them in advance to find out what I owed for the 6 days. GEE maybe they should make that information clear when someone moves into the storage unit and since when does a company not prorate and give refunds. Sounds like a scam to keep peoples money when they move out early or midmonth!!! No refunds is ridiculous so I spent $158 for 6 days of storage. Would never return!!!!
April 7, 2015
Google Public Storage Lyle Babcock
Very positive. Nickole & Latasha were very efficient and knowledgeable, friendly and helpful. Awesome storage facility.
April 7, 2015
Google Public Storage Andy Nelson
Nikole endonnis and latashsa were a great help today. I had several questions and they answered them all. I have been with public storage 5 plus years now and always had good service. Andy N.
March 30, 2015
Google Public Storage Karen Thirion
excellent
March 24, 2015
Google Public Storage Kris Petcharawises
Nicole and Chad are awesome. Great customer service and very helpful.
March 20, 2015
Google Public Storage John Carson
Great service. Nickole was very helpful
February 17, 2015
Google Public Storage Melissa Evans
Great Customer Service Nickole!
January 18, 2015
Google Public Storage Robert Bjorkman
Nicole and Chad were both VERY kind and helpful in arranging the trade and transfer of our two storage units into one larger climate controlled unit. Thank you VERY much!!!
November 30, 2014
Google Public Storage Jim Pare
We had our unit for about a year and a half and never had any problems with it or the people at the location. The automatic pay feature was great and saved me from having to think about it. We just cleaned our unit out yesterday and Nickole was extremely pleasant and easy to work with as we closed out our account. She is a very good ambassador for Public Storage and understands customer service and what it means to treat a customer like a customer. Thank you, Nickole for all your assistance.
November 10, 2014
Google Public Storage Thomas Pantzke
Nickole did a great job going through paperwork, explained all procedures,showed me the storage unit and answered the few questions I had.. Thanks' Again
October 23, 2014
Google Public Storage Joseph Perriello
Nickole was very helpful and fully explained the whole process for me. She made the process painless and I was ready use my space quickly. I highly recommend this facility due to the excellent customer service and great condition of the building.
October 22, 2014
Google Public Storage madduck417
Sue was very friendly and helpful when I stopped in to ask questions, and I rented a unit right then and there. The whole place is very clean and well maintained, so I feel very good about leaving my property there. I really like that the rent is month - to - month with no contract too! I highly recommend this location.
October 16, 2014
Google Public Storage Jay F.
Nice clean facility. The manager Nickole likes her job and it shows in her service and friendly attitude.
October 2, 2014
Google Public Storage Quy Bui
Sheila was absolutely great. She was very professional and helped us with everything. Definitely recommend them to anyone !
September 26, 2014
Google Public Storage Gaylen Paul
We had an excellent experience working with Nickole to secure our new Public Storage unit. She was patient and resourceful in assisting with finding the perfect siz and location of the unit that fit our needs and we really appreciate her thoroughness as she walked us through the process. This has been a very positive experience and we will definitely recommend this Public Storage to friends. Lynn Poland
July 2, 2014
Google Public Storage Josh Edward
That Jill ROCKS! She found me the large space I needed, great rate and $1 promo!!!! Saving me Ching Ching $$$$$! Winning personality, too boot.
June 30, 2014
Google Public Storage Whitney Lanes
Glad I found this location when I needed to rent last year. Staff is friendly & helpful, pleasant experience.
June 23, 2014
Google Public Storage Wayne Schimak
Top notch employees, property & service. Overall positive experience after 5 years of renting.
June 11, 2014
Google Public Storage Maggie Hoist
Love the big merchandise selection, Jill is so accommodating in pointing out great deals offered on boxes. Love, love, love the customer service !
June 5, 2014
Google Public Storage Kandace Jean B
Professional & friendly service, thanks Jill.
June 2, 2014
Google Public Storage Renee Alex
Thanks Sue for your generous assistance while I transferred spaces.
May 27, 2014
Google Public Storage Kindcade Lora
Is 5 stars the highest I can select? I would like to double or triple the stars for an awesome person Jill is. I called her so much this afternoon in a panic because I though I lost my keys and needed to know what to do now. Well I found my set of keys & had to stop into the office to thank Jill for being super sweet and apologize for being a pest.
May 21, 2014
Google Public Storage Molly Gilligan
Sue I really appreciated your assistance in locating a suitable size that fit my small budget. Thanks for the suggestions on how to pack the space and how to protect them while storing. You are professional and friendly.
May 2, 2014
Google Public Storage John G.
Impeccable service!
April 28, 2014
Google Public Storage Jan Hansburg
Happily storing here for years.
April 24, 2014
Google Public Storage Amanda Pearson
Just completed my transfer with manager Jill. Super friendly & professional!
April 19, 2014
Google Public Storage Joe Johnson
No issues, simple process for renting. Vacating same simple ease, Sue thanked me for my business. I'll look you up should I need storage again.
April 8, 2014
Google Public Storage Laurel igbanugo
My experience started with the manager, she is friendly and helpful. I had a budget of what I could spend and a had pacific needs. A different manager did my rental, but it was Jill who followed up the next day to make sure everything went okay. This morning she arrived to work & I was in her parking lot. She came to my rescue because I couldn't find my gate numbers. Nice, friendly & willing to assist manager, Jill. Thanks, Laurel
April 5, 2014
Google Public Storage AJ Gallegos
My mama, Gwendolyn, & me came to this location because we read all the reviews. My father passed away last month, so my mama is going to move in with my sisters family. So we are making plans and may need storage. After going online last night, I picked up my mother and we started to run errands. We made this a place to stop at. Jill was so nice and cheerful, she gave my mother a chair to sit at while we all talked. She asked many questions and gave us many things to think about. Jill was so patient, didn't make us feel rushed or was pushy. My mother & me were so impressed with her service and compassion. A very nice lady managing at this property.
March 25, 2014
Google Public Storage Mariann Simmons
Have been a customer for two years, I thought I outgrew my space and came to talk about renting another space or transferring (again). Well Jill took a look, helped pull some of my things out and gave organizational tips. It took me most of the afternoon but she saved me $$$$. You're awesome-
March 24, 2014
Google Public Storage Flora Gwellem
Have been along time customer, normally deal with Rich. He ran a nice property, was helpful & kind. I will miss Rich and welcome a new face, big smiles & warm personality. Nice property, kept clean and always dependable assistance.
March 15, 2014
Google Public Storage Kent Stevenson
To acknowledge thoughtfulness from Jill for taking my children to the public restroom on her golf cart giving them a huge thrill. It was helpful while I unloaded equipment into the locker. Thanks for coming to my rescue this morning. Your friendliness, willing assistance will serve you well. Kent, Sarah and Abbey Stevenson
March 15, 2014
Google Public Storage Christina Swanson
Easy to make a reservation, manager called promptly to set an appointment & ask questions. Rented here before always pleased & Jill was very helpful.
February 27, 2014
Google Public Storage Larry Peteet
Very professional and Friendly man who manages it. Was happy to help with any issues I had. Highly recommend it!
February 26, 2014
Google Public Storage Johnson Elizabeth
Professional service, engaging questions and interaction. I felt a connection with the manager Jill whom cared enough to point out many features & provide suggestions on how to store. The merchandise lobby has many products, Jill took the time to discuss these options with me. I loved her enthusiasm and spirit.
December 23, 2013
Google Public Storage Kathy Adams
Rich was very nice to work with. We had a great experience here.
November 12, 2013
Google Public Storage Lindsay Sislo
From the moment I called to reserve a unit for a few months everyone that I talked to was so nice and helpful. Shirley has been amazing with everything! I also loved the unit that I rented, so easy to get to, clean, and temperature controlled. While moving all my stuff in my family was super impressed as well and said that it was like "the cadillac of storage units." I will definitely tell people to rent here!!
October 21, 2013
Google Public Storage Sam Moffat
First time I've ever had to store anything, and from the moment I walked in, Shirley made me feel at ease about storing here. Very professional, knowledgeable, and friendly service, and the storage space was exactly what I needed, and very clean. I will definitely be storing here in the future!
October 8, 2013
Google Public Storage Todd, Cheryl McDaniel
Wow! What great customer service. I have reps that have storage room around the Midwest and occasionally a rep leaves and it's always a hastle changing the payment and entry codes. Rich and Shirley made this very easy for me. When I visited the site Shirley was wonderful.
September 30, 2013
Google Public Storage Dave C
Great place to rent a storage locker. I am sad I had to close my storage here. Rich was a great manager. I recommend this location to any looking for a storage locker in the Eagan or apple valley Minnesota area.
September 29, 2013
Google Public Storage Jason Austin
Been a long term customer at Public Storage and I needed a new unit at the same property. Shirley was AWESOME and very helpful. The whole experience was smooth and easy. Tell you the truth, every time I saw Shirley, she always had customer-first in mind. I will always go the Shirley if I need anything. If she is not available, we go to Rich. Thanks Again, Jason Austin
September 18, 2013
Google Public Storage Elizabeth Austin
I have been a customer here for years. Rich is a great manager and is very knowledgeable. As long as I need storage, I will continue at this property. They have great security and a very clean property. Very friendly employees. I cannot say enough good things!!! :) I also wanted to add a response to Kevin McColl.......NONE of the public storages are 24 hours, you have to get special permission, I know, I used to work for them. The reason you would not get a $1 first month is if you are a previous customer or someone at your address is. There have never been times the gate was open until 10pm, it has always been 9pm and if you call the customer service number they will give you a temp code you can use ONCE to get out of the property.....if you read your lease and listen to those talking to you at the time of rental then you would have known that. As for not allowing the online price, you have to make a reservation online to get the online price, it is a 10% discount from the walk-in price. And the online discount is for the ONE unit you reserved not the one you decided on if it was different. Don't make someone else look bad because you made the mistake.
May 23, 2013
Google Public Storage Kevin McColl
Did not honor the $1 first month. Did not honor the reserved price online... And despite saying on the keypad that they are open until 10 pm they closer the storage facility early. The system is bugged, no one AT the 800 number will acknowledge the problem. (At the time of my writing this, there is a person STUCK in the facility because the gate will not open. I and they do not have a cell.... Wow, major suckage...) AND despite there are other Public storage location open 24 hours (like Rosemount, MN) they claim none do. And when asked to talk to a Supervisor they hang up, or pretend none are around... . BAD after hours phone service.