Public Storage Self-Storage Units at 15075 Foliage Ave, Apple Valley, MN
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
10'x20'Online only price$ 181/moLarge 10'x20'
$ 181/mo $241Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Apple Valley
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 369)
Secure and clean
I was worried about getting my code in time for my moving crew to start tomorrow. I had tried getting through to customer service and throughout the week and was having trouble connecting with them. I stopped up and talked to Alice who completely put my mind at ease. She answered all of the questions I had (as a public storage newbie). I think she could sense my stress, because Alice offered to call me in the morning to make sure I had received my code. If I haven't, she said she would personally get the code for me. Thank you to Alice for going above and beyond to take some of the stresses of moving away.
Teirra was super friendly and helpful
I love teirra attitude she's very friendly understanding and she does her job well
Tierra was very helpful working out issues we were having with the unit. We appreciated her positive attitude.
Very helpful and friendly!
Tierra was extremely helpful and courteous, making sure we got the correct size unit for our goods. Thanks so much Tierra!
Teirra was very helpful in helping us switch units!!! Thank you so much!
Place needs a face-lift. It's dirty and needs new road. People are nice there.
Tierra was outstanding today! Definitely put a smile on our face
Snow removal is a disaster at this place. They pile the snow up at the gates, so the gates have to be open through the winter. This past winter, a ton of our stuff was destroyed by water because they push snow up against the units. This includes getting into plastic bins that are 3-4 inches tall. The roads through the buildings are extremely dirty. There was a fire this past winter in one of the buildings. Clean-up took a long time and there was trash everywhere, plus having to navigate around dumpsters. No mirrors on blind corners. I asked if they would remove snow in the winter and was told it was our responsibility. Several units had snow piled up higher than the doors and were inaccessible. Suggest taking your money somewhere else where your stuff won't get destroyed due to the negligence of the ownership.
Love the staff! Very organized and helpful. The office and space is clean. And would definitely recommend this location
Water leaks. Had a fire in a unit and almost lost my life from the bad fumes. I told them about the water leaks and they didn't do anything for me. They didn't even ask if I wanted another spot. They don't care about the people that pay their bills.
I rented a locker last night online. Today I went to start moving items in. The locker I just rented was inaccessible due to snow (there has been a sufficient number of days since it snowed for adequate snow removal). The attendant on site handed me a plastic shovel and said I'd have to take care of it. So all in all my experience amounted to 1 hr of wasted time and $30 out of my pocket (non-refundable processing fee) to encounter horrible customer service and no actual service provided.
Teirra was very helpful and made my experience very welcoming. Thank you Teirra.
Teirra was so helpful plus went above and beyond! Thank you so much!
Shirley helped me today and was great!
Very good customer service! They went above and beyond for me. Highly recommended!
Shirley is a great worker and help me out with my rental
Tierra was absolutely wonderful!!!
Staff was wonderful and easy to work with.
I was helped by Shirley and it was wonderful. I came in with not knowing what I was really looking for and she helped me narrow down my necessities and helped me in picking the best storage room for me.
Tierra was great, actually helped me figure out what I really needed. Offered the best options and provided the upmost customer service. SHE DID WHAT NEEDED TO GET DONE! 🙌🏾✊🏽👏🏽
UNETHICAL billing in my opinion. The move in month is pro-rated, but the move out month is not. I'm sure that this is probably in the contract, but is unethical. Both of my move in dates were middle of the month. But when I moved out on the 2nd of the month, I paid for the entire month without any use.
I'm not sure if my review got deleted but I can't find it to edit. I've had a horrible experience with this place. Bad infrastructure causing excessive icing that has caused the door to seal shut, then prevented it from closing properly after ice picking it open, so now there's a red manager lock on it. The wall is still broken and my neighbor's items are pushing into my unit. The door basically unraveled. There was supposed to be a work order put in to fix the multiple issues, but when I called to get an update a few days later I was told there was no work order. So everything is still broken. It's still usable if a manager is present, but I can't use it at my discretion. Still not great. I don't think they have any customer service representatives. When I tried to contact someone I was given a message that there were none available. Usually I'd expect a wait time, but instead given no alternative options. Also, they don't respond to the message system in the app.
Tierra was very helpful
Teira was great a n day very helpful.
Very helpful and easy going and communication was good!
Shirley was extremely helpful and she found us a great rate at another location. She was patient and friendly.
Teirra was very helpful and got us all set up today with our storage rental space. Very friendly as well!
0 if possible. My lock broke, gave new one to staff to replace. Staff then proceeded to steal over 2 thousand dollars worth of items from my locker magically before they put the new lock on. Mandatory insurance company didn't cover a cent because I didn't have a receipt for items I've had for over 10 years. You should be ashamed of yourselves that you are even allowed to operate a business. A true disgrace. CHECK THE TAPES
Most of my stuff was stolen. Thin push away walls between units. Insurance, although paid every month, won't pay out the measly 3% that they owe me because I don't have receipts for everything that was taken.
Shirley went out of her way to find us a unit. She took extra time to show us where it was located and how to access the facility.
Best Public Storage location ever! Shirley is amazing and will provide the best customer service. Highly recommend!
Shirley helped us with selecting our unit and was so friendly and helpful! Thanks for your help Shirley! Highly recommend. 🙌
Andres - super helpful! Great experience.
Shirley did an awesome job with my storage unit.
I rented a space that was too small for my needs so I had to cancel the reservation the very next day and when I went in to give Shirley my lock she inquired about my needs. So she hopped online and found me a very hard to come by spot at a different location and saved me a lot of work. Thanks Shirley you helped immensely and it was my pleasure to meet such a wonderful lady. Thanks again!
Good location. Great service. Shirley the site manager is awesome!!!
Couldn't of asked for a better experience! Shirley at the Foliage location and Tyler the district manager saved my moving day for my mistake of losing my unit keys! They helped me quickly instead of what could have taken several days to get into the unit. The best customer service I've seen in a long time. Very thankful for these 2 Public Storage Angels!!!! BIG THANKS!!!
The district manager Tyler helped us with purchasing some storage units and was very helpful with the process of purchasing over multiple units.
Shirley was absolutely wonderful!!
Andres, he did a great job.
Andres did a great job! Thank you!
Felicia was awesome on a very cold afternoon! She explained all the details and rental agreement. Great place and associates
Felicia and Rachael were amazing at the. I’ve never used storage before and they helped me with every question I had. Thank you!
Rachel was very friendly and helpful with my rental needs and setting up the app. I had just had knee surgery, she was so nice and showed such patience as I couldn’t get along well. Can’t thank her enough.
Such a great experience getting started with public storage at this location! Rachael was extremely helpful and did a great job of explaining the process. She went above and beyond to determine our needs and ensure that we had the best location for a winter time move out. I can not say enough about Rachael and really appreciate her assistance and kindness!
I was nervous about renting a space for my kids out grown baby things but not anymore. Thank you Racheal for making my decision easier. She was patient and really knew her stuff.
I was in your facility today to rent a storage facility locker Rachel was the lady that helped me. What an outstanding employee you have working for your company. She was very nice very polite and at times funny. She was so helpful and help me pick a unit for the stuff that I need to store. When it came time to do the paperwork or nowadays computer work she was so helpful I’m getting through the process. She even help me with my phone download the app so I may enter the facility by my phone. I am grateful that you have staff like Rachel working for your company to help get through this process. Thank you Richard Soberski
We have been shopping around for a rental space to help our family move. Racheal was exceptionally friendly and knowledgeable when we visited the property. We will be recommending this Public Storage to our friends.
The storage area is always clean and the staff has always been very helpful to me thank you Rachael 😊.
Rachel is the best! Excellent service and friendly 🙂
Rachel was very accommodating when my daughter needed to find storage on short notice. I was very impressed with her customer service.
Rachel helped my niece and made sure the access was easy for thr truck and trailer. Great communication and friendly. Eager to help. Thank you!
Rachael has been an exceptional agent, helping us set up our storage space and finding us additional space as our needs changed. She is delightful to work with, making it an absolute pleasure to rent space at that location. Other storage companies we've used over the years have efficient staff, but very impersonal. Rachael gives you the impression that customers are important and worthy of her attention. Additionally, the space is always clean - which we really appreciate. I will definitely refer others to this location.
Rachael was excellent in getting me set up! She was very professional and was very helpful with everything! Well Done Rachael!
Rachael is so friendly and helpful! I recommend this property and come see her! Great Manager!
Rachael was very patient and helpful when my wife and I stopped by the property to look at different sizes of storage units. We had many questions but she took the time to answer ALL of them. Thank you !!!
Rachel has been a joy to work with. Moving is a lot of work but knowing she is on the property gives me peace of mind. Very thoughtful and accommodating!!
Rachael was awsome quick and very helpful. Thank You nice lady. !!!!
Rachael is freaking amazing!!! Her knowledge of the property and what size unit would be best for my needs makes her a valuable asset. She also wanted to be sure that I protected my stuff with a damp-check and tarp.
Rachael was extremely professional, patient, and helpful. I highly recommend this Public Storage facility. Her customer service was top notch and will continue to get my current and future business.
Rachael was working the front desk and make the sign in process so easy and quick. The facility was clean and very secure. Everyone was friendly and I felt very safe there. I was very comfortable renting a space from them.
Rachael was very helpful and informative, and she made it a very simple and pleasant experience getting a storage unit.
Stacey is hands down fantastic and made my time. ( 5-years ) working with them a true joy!!! Give that lady a raise!
Rachael was helpful and attentive to my needs of my storage space. She went above and beyond on showing me multiple spaces to make sure I rented the one I needed. I highly recommend this storage facility to anyone who is looking for help and a friendly environment.
Rachael was very helpful and friendly when I came in to rent my storage. She was very attentive to my needs and went above and beyond to make sure they were met. Anyone needing a storage should definitely ask for Rachael.
Rachel is the best manager PS has. She has been helpful in many ways and what ever she says, goes!
Rachael was very helpful, even helped fix my mistake made when I reserved. She let us look at the unit and choose the one we wanted. Just the best customer service I've had recently. Thank you!
Great customer service! Rachel was fantastic and helped me get the best rate for my unit. She was so helpful and made renting a pleasant experience!
Shirley is the best! Thanks soo much!
We had a great experience when working with Shirley. She was super helpful and gave us all of the information we needed to make an educated decision. The storage pricing was very competitive or better.
Shirley was very helpful and knowledgeable on her job! The computer locked her out during our visit but Shirely was able to successfully find a solution! Thanks for all your help Shirely, we will continue to use your storage facility every year! The property was also clean and well maintained!
Great storage place - monitored 24/7, gate access. We worked primarily with Dave and he's a rockstar. Answered all my questions in a timely matter and was extremely informative and helpful, as this is our first time renting a storage locker. Dave was willing to meet us later in the afternoon and change around his schedule to accommodate ours. CALL DAVE if you are looking for a storage locker, he's the man!
Stacey was extremely helpful in helping me set up my online account. Very friendly and out going!!! Highly recommend renting from this location!!
DO NOT RENT HERE. If Stacy is so great maybe she should get out there and work on snow removal when necessary. They don't clear the snow or ice from the doorways, just plow down the middle throwing snow higher on the doors. With all the ice and the water running beneath it my locker flooded, ruining several items. More than an inch of ice and water actually made it into the locker, and for almost three weeks we weren't even able to access due to the ice. If you do choose to rent here be sure to get a SOUTH facing locker so the sun can do the job the staff does not to melt the snow.
Stacey is very pleasant and professional!!!She's always happy to see me when I come in!!
Stacey is wonderful!!! She always has a smile on her face. Nice place to rent if you want great service!!
Stacey was so nice!! Gave us great tips how to store our stuff. Highly recommend !!
I have rented from Stacey for many years at this location. She has excellent customer service skills. She is always friendly and willing to help. I also appreciate her friendly reminder calls. She is always upbeat and cheerful!!
Stacey is AMAZING at this location 💖 Her genuine demeanor and helpfulness exceeded expectations throughout the many years we rented a storage unit from here. The grounds were always clean, access ways were clear, and we never ran into any problems. Great place to rent a storage unit. Highly Recommended!! 😄🎶
Stacey gave me excellent service!! Needed help with my unit and she knew exactly what to do!! She knows her stuff!!
Stacey is always willing to go the extra mile to help!!! Clean facility. Clean units.
Nice facility. Friendly staff. Very helpful. Stacey is very outgoing and friendly!!!
Stacey has been super helpful during this difficult time I have been in. She's made it so much easier for me! Your a great person Stacey!! Thank you!!!
Stacey always has a smile on her face !!! I love to stop by just to chat!!
Stacey helped my girlfriend and I get a larger unit. She was so helpful and we love our new space!!! Thank you Stacey!!
Stacey is amazing, I rented a storage unit from her years ago and it was fantastic. I recently went in to the office with some questions and she went above and beyond again!
Stacey gives great service!!! Always very friendly and helpful!!!!
Stacey was so helpful!! Thank you for your great service!!!
Stacey did a phenomenal job getting my unit set up and making everything run smoothly. Highly recommend going through her.
Stacey was so nice!! Very accommodating. I highly recommend this facility and working with Stacey!!!
Thank you STACEY ! We love you ! Your amazing !!
Stacey was awesome and helped me do everything online to secure a storage unit.
Stacey is great!!! She made my day!!! I moved all alone and she made it such a great experience !! Ask her to help you she’s the best !!!
Stacey was very helpful and professional.
Stacey is so helpful and always friendly when I stop in and knows me by name when she hasn't seen me for months!!!
Stacey helped my brother during a tough time. She was so understanding and thoughtful!!! Your kindness is much appreciated!! Thank you!!
I have had the best experience with Tim and Stacey at this location. They are so friendly, helpful and go way above and beyond with their job. They do everything they are able to help you save money and help with any questions I have. Great place to store your things. Safe and clean
Stacey is so very helpful!!! I had the greatest experience renting my storage units! She was very knowledgeable and so friendly! I feel very comfortable storing my items here with Stacey!
Stacey is awesome!!!! Very helpful!! I have been nothing but 100% satisfied with my experience renting here. I highly recommend this facility!!
Seemed helpful initially but employees at the sight and the call center are not on the same page as far as information goes. You cannot book a reservation online at anytime. You can only book online before 4pm to reserve a spot and then you can complete later online. But when you try to complete online, you can only complete if you purchase insurance for an additional $15/month. Which they don't tell you. And I have homeowners insurance that covers my items anyway so I was not going to purchase insurance through Public Storage. Stacey was nice initially when calling me before all of the mishaps happened. But when I called and told her about all of the miscommunication. And how noone is on the same page and I have been given incorrect information. And how her voicemail says the office is open Mon.-Fri. 9-6 but online it says Wed. is closed at 1pm and Thursdays you can only do e-rental. She ended up being very short and unfriendly. And continued to tell me that you can book online at anytime. And she told me my email had failed. But that was not the case! I couldn't and didn't have the option to choose the same day and it was only 6:15pm. I had people come down to help me twice to help me move and drove from an hour and a half away. So just a warning. I am choosing not to rent from Public Storage because of this and how I ended up getting treated by Stacey. Public storage needs to train their employees better and make sure everyone is informed correctly! If you rent from Public Storage, all I can say is make sure you do your e-rental online before 4pm. And if you don't want to pay $15 for insurance because you already have your own insurance, you will have to complete your rental in person at the location. And will have to do so by 5:30pm...if their office is even open at that time. Don't think you can book it online at anytime and have movers or friends come to help you until your booking is complete and you have the lock in your hand. It's not as simple as they make it seem and can end up turning out to be a nightmare. I called another storage facility that I am going to rent from. They were very kind and have also heard horror stories about Public Storage. I definitely didn't have a great experience with Public Storage.
In general, I would not recommend Public Storage, due to past business I have done with them (Eagan, Highway 13). They are extremely high-priced. I would, instead, HIGHLY recommend Inver Grove Storage (small, family-owned, VERY reasonably priced and EXCELLENT customer service). HOWEVER... if you do decide to do business with Public Storage, definitely choose this location!! My rating of "5 stars" is based strictly on this location and their employee Tim! I helped my friend move out of her storage at this location recently, and we had the honor of being able to interact with Tim. We were absolutely blown away by how courteous, professional, friendly, and accommodating he was! He knew we were in a time crunch to get moved out and was willing to help us get moved out in a timely manner, so as not to incur another month of rental fees. Thank you so much Tim for your help! You have restored some of my faith in Public Storage again!
I was trying to get my stuff all out of storage and Tim was the best help ever! Not only was he professional, he was friendly and helpful. I would recommend Public Storage Just based on this experience.
Stacey gave me great service today!! Very clear with things and I understood everything! ! Thank you!!
Stacey was amazing, she was helpful, understanding and she explained everything to us in detail. She was also very cheerful and always wore a smile.
stacy was great 5 stars
Stacey is great !!!! Highly recommended them!!
Stacey was so helpful! Excellent customer service!!!
TIM IS SO INCREDIBLY GREAT! He is so helpful and kind and just all around a great person to work with. If we ever need a storage we will definitely be headed back!! Was going to call back to thank him but figured publicly thanking him would be even better.
I had awesome service at the rosemount location on Chippendale. Tim Olson gave us excellent service and was very knowledgeable of all questions we had. He is a 5 star employee.
Stacey has showed the best service that I have ever had! Her personality and energy was amazing! I am proud to rent at this location.
Stacey is a bubbly happy work it was great working with her
Stacey gave great service!!! I’ve rented here before and she’s the best!!
Storage is nice and clean. The staff at the facility are very accommodating and willing to work with you. Thanks for all the help!
Tim was really helpful, helped find a great unit at a great price. Highly recommended!
My rent was increased by 25% after 5 months of renting a storage garage. There was no warning other than a "postcard" that I was told was sent in the mail. I called customer service and they told me there was nothing that they could do for me other than to recommend I move out if I am not satisfied with the increase in rent. How do I know the rent will not increase another 25% next month? Needless to say, I would not recommend a business practice that dramatically increases the agreed upon rates with little to no warning to their customers, especially after only 5 months of renting. Edit: The increase in my monthly bill was later adjusted to a more reasonable amount.
Made a 0930 appointment to sign the paperwork for a storage unit. Arrived a little early and Viki the manager was already there. She was VERY helpful, polite, and had a happy way to her that day. She zoomed me around on her little cart and we talked about ideas to decorate her cart for holidays, like St Patricks Day. She made me feel very comfortable about putting my stuff there, It was clean and dry. Thank you Viki for ALL your help.
Shirley and Tim were amazing. Shirley was extremely helpful and friendly. Tim did a great job clearing the snow away from the entrance of our unit. I would recommend this location to anyone who is in need of storage.
Shirley, Tim and Vicki at this location are the most friendly helpful folks I have ever encountered at any storage facility! They go out of their way to make sure you are taken care of while renting from this location! If you need space for your stuff check Foliage first. Top Shelf!!
Great customer service by Shirley and Tim!
Currently using and we love it!
Awesome Customer service. Shirley is my go to women for any help or assistants
Vikki was very helpful and kind. I'm glad I came here.
Vikki helped me, she was nice. Highly recommend 👍
The Manager there Tim was great! Very pleasant and helpful. I would recommend them to anyone who’s moving!!
Tim and Shirley were awesome. Customer service was more than excellent. I feel comfortable with my things being here and any questions I had got answered. Thank you Tim and Shirley for making moving better for me
Vicky and Tim were super helpful and great to work with!! Clean storage units and easy in and out!
I was very impressed with how fast and easy it was to rent a storage unit. The website was extremely easy to use. After I reserved myself a unit on the website, the manager called me right away to set up a time that worked well for me to come in. Vicky was so nice, and so helpful. She has called me to check in and make sure that my moving experience went well. She helped make a stressful situation for me much easier. I would definitely return again in the future if I need more storage.
Vicki, the manager we received help from is a class act, very helpful and is a warm person who made the process and any questions asked easy to understand. Very appreciative of her help!
Not good. They raised my rent 14% in 5 months to an amount that is far above the average for this area. Average at other Public storage units is $157, my rent was $174 and they raised it to $199. They offer no recourse other than to move out , close the contract and then move right back in. Poor business practice. They have a practice of raising your rent at 6 months, others do not. I have been contacted by district manager and this issue was resolved. My rent was adjusted to better reflect market rates . The district manager was very understanding and helpful in resolving this change. Thank you for your timely response to my issue. Jim
They were very helpful with having a storage unit available for myself and the staff there are very pleasant I would recommend this place
Great service and very helpful
Very friendly staff. They are helpful in solving problems.
Cost effective, hassle free storage. All of the staff was super friendly and helpful. They have everything you need for your storage needs.
Easy to check in. Great location. Vicki was a great help!
Vicky gave me great service!!!! Shes amazing!! Thank you so much!!
Rachael and Stacey are so amazing!! Such good service and positive energy when we visited! Feeling so good about this location!!
Stacey was amazing & Rachael too! U need to store here!!!
Stacey and Rachael are great , nice location I recommend coming here
Great service very friendly and fast!
Stacey and Vicky at this location were very accommodating and helped me settled in as a new resident in Minnesota.
Rachael is super helpful and very nice! I totally recommend this location!!
Always neat and clean. Easy access. Recently Rachel helped me get set up with a second unit in no time flat.
Jessica did a very good job and very helpful.
Rachael was extremely helpful as we coordinated our moving and storage needs from out-of-state. Once on-site, she was welcoming and thorough in guiding me around the facility and detailing everything I needed to know prior to our move-in date. Most notably, Rachael demonstrated great patience and professionalism with our movers on the day they delivered our items. I highly recommend Rachael and her entire team at Public Storage.
Vickie was GREAT!! Had no problem showing me the unit before the transaction, and made upgrading the size quick and easy for us. She was kind and patient with my kids and dog. I would highly recommend this Public Storage facility, Vickie goes above and beyond for her customers, give this lady a raise!
If you need to rent a storage unit, this location is a great place to check out. Rachael showed me around, completed paperwork and gave me all the information needed. She was fabulous to work with, fun, pleasant and definitely knew what she was talking about. I highly recommend Public Storage and will keep using them in the future.
Sheila is very is helpful and knowledgeable and professional and gives you best customer service and you will walk out with a smile on your face and song in your heart
Rebecca was a great help getting set up for a unit.
Very impressed with the service Rachael provided. I have used other storages placed and nobody could compare to public storage. They are very lucky to have her and I highly recommend public storage. She went above and beyond for me. Thank you Rachael you are the perfect example of customer service!!
We are new customers. From our first contact and through the moving in process, Rachel has provided us with outstanding service. Not only is she knowledgeable, but she is also very professional and personable. Our experience has been outstanding and would recommend to others.
Super pleased. Rachael was a big help and A+++ customer service. Thank you!
Had a very pleasant experience at this location! Rachel was very friendly and was ready to answer any questions I had! Will likely suggest to others to come to this location.
Rachael was amazing. She was very helpful and friendly. She will give you a good laugh as well
Public storage is a great place. Lots of new updates. Pavement,lights. Etc.
Very friendly and helpful manager! Rachel was great!
Looking at moving back to the Twin Cities and needing a place to store some belongings during the process. Rachael was very helpful in going over the different options and sizes of units that were available and the cost. I will certainly be working with Rachael when the time comes to acquire a space for storage. Thank you Rachael!
Great customer service from helpful and knowledgeable staff. Rachael was very helpful to me determining what size unit I needed when I needed to store my items after I accumulated too much clutter at home. I would and have recommended this location to family and friends!!!!! Thank you for all your assistance.
Tried to move out, but there is 5 inches of ice on the door, so it will not open. When I talked to the office, they pointed to their ice chipper, and told me to chip it away myself. 1. Shouldn't public storage maintain their grounds? 2. What happens when someone breaks their neck on the sheets of ice in front of the units? Terrible service. Will never do business with this company again. It cost me over $400 because I had to reschedule my movers, and now I need to take time off of work as well. Way to ruin the experience of moving into my new home. Edit. The ice was actually 8" thick closest to the door.
Well what can i say its a storage place . You get what you pay for. And its spring time in minnesora after a record snow winter! But this guy right here Dave he is the icing on the cake! Great customer service very patient and the day we met we both had ,had the worse day ever and he handled himself very professionaly and helped me turn my day around as well. !! Corporate needs to reconize this kid and grease the wheels!! He deserves it!! if it werent for him i would of picked a different location and company!!! Thank you Dave and Thank you pubic storage!!
Had a great experience with Rachael, super helpful and knowledgeable!
Rachael was very helpful and made the process really easy!
Stacey at this facility was the best and fantastic. Helped me out right away and fast.
Facilities are well kept, clean and secure! Had wonderful experience and top notch service from Rachael!
This is a great facility stacey and Rachael were very helpful highly recommend!!!
Rachel was terrific through the entire process, from my initial inquiry right up to orienting me to my unit and helping with needed supplies.
Stacey Got such an amazing vibe about her, she helped me in 2017-2018 while I was renting out that storage place. I got the Christmas Deal, and even save me more money when I turned in my key on time!! Before it prorated again! Great Customer Service!!!! I told Stacey I’ll keep coming back once I sell my house again lol!!! I’m glad I met her!!!
Stacey gave my daughter such wonderful service!!! She is an incredible person and a great employee! public storage is lucky to have her!!
Stacey was so helpful to me when I rented in September I referred my mom to rent here too!!! I had made a reservation for my mom at a different location not realizing I had done so. I just picked a location with the cheapest price. I came to the foliage location where I currently rent and mom was a ok to pay the higher price just that she could rent from Stacey!! Top notch customer service!!!
People here are just rude period, besides one guy. The manager poor POOR CUSTOMER SERVICE, I had to cuss a guy out because he was at me with my mother in the car about where I can't put my car when I was quickly cleaning out the unit, and he was parking a trailer. Pulled up along side of me screaming, but some how I was in his way. This is only part of the story. Next they cut my mom's lock off the unit, because of late payment. I paid the bill in full, went up there tried to use the key and it's not working, they denied that they blew a hole in our lock and they didn't put there's on it. I have proof that they did. Save yourself from this place.
Stacey is the nicest person I have ever met! I totally think you should rent here because she’s so amazing and you won’t regret your decision! I know from experience!
I rented a storage space recently and Stacey was super friendly and helpful. I would recommend this location to anyone.
To whom it may concern: I will never forget the joy that Stacey gave while renting my storage space. She was warm and very welcoming which created a pleasant atmosphere. I wish everyone was like Stacey, the world would be a better place to live in. I must say that she is the biggest asset to Public storage. If I had a business, this is the employee I want to have because I could trust her a lot. She is precious and needs to be treat with dignity and make sure she stays with you or someone could steal her. Thanks again Stacey, be blessed. Sincerely, Genevieve Mamai in space #436
Stacey has been so helpful to my sister. I am so grateful for all her help. Sincerely, Julie Sieve
Stacey is awesome!!!! Renting there was a great experience!! Highly recommended!!
Great customer service
Rachel and Stacey are very helpful and the facilities are clean and well cared for.
Stacèy and Rachael are so friendly and helpful! I recommend this location to my friends!
Stacey did an excellent job with her no nonsense approach when I came in to check my options for all my stuff I accumulated over many years. Thank you soooo much Stacey!!!! I definitely know where to go next time I need to store stuff and where to send my friends and family.
Stacey and Rachael have been helpful and they are doing great job off helping and making thinks easier of renting storage.
I have been with Public Storage, on and off for many years. They do well to keep the Storage as clean as possible. The Staff is always Professional, and Courteous. They do their best to accommodate, the customer in providing attentive, customer services. Stacey, at the Apple Valley location, is a Professional, caring, Public Storage Staff Associate, with much experience. She will always be helpful, and follow up with Inquiries or concerns, the customer may have. Good Job ! Thank you Dave O
Stacey is the best!! Thanks for being so helpful and friendly!!
Stacey is the best ever! I rent a unit every summer to store dorm furniture, etc. She always remembers us even after 8 months. She is so helpful and goes out of her way to make everything easy. The units are clean and climate-controlled. Our items are well protected and we've never had any problems. I highly recommend this location.
Stacey gave us great service and was extremely helpful!! Thank you!!!
I'm renting a second space at this location because I get great service and am greeted with a smile by Stacey everytime I come in. Which isn't often but yet she remembers me every time I come in!! Thank you Stacey. !!!
I have been renting from Stacey for years. She has given me nothing short of great service the entire time!!! She knows me by name even if she hasn't seen me for months!! And knows my unit number too!! Thanks for the great service over the years Stacey!!!
Stacey is Awsome! She has been wonderful helping me get my unit. This place is very convenient and Stacey makes it pleasant to come! I’m always happy to see her!
Super friendly workers, very accommodating!
Great service, Stacey!
Nice facility, helpful staff, Stacey in particular made our experience a great one. I highly recommend this facility to family and friends. To the staff: Thanks and Keep up the great work. Your team rocks and is awesome!!.
Stacey and Tasha are the best. Always kind and friendly when I come in to pay me bill.
Great customer service services very helpful Stacey and Tasha are the best . Would use the public storage anytime .
Tasha and Stacey were really great. Helped me get the right size space for my belongings. Also items to protect my stuff!! I would highly recommend renting from this location!!!
Stacey rented me another space she's a great person!! I like everything she's doing for me!! been here for over two or three years in a storage already and got another today!! she's a great employee!!
Customer service here is awesome. Thanks Stacy for the smooth move in!!!!
Stacey is so friendly and helpful!! I am looking to move my things down here from another public storage and will definitely be renting from Stacey!!!
Sasha is the best great convos no hassle in and out in 30 mins if I ever need storage after I’m coming back !!!
I was early to my appointment and Stacey was able to accommodate me immediately. She was extremely helpful and knowledgeable. I had many questions in which she answered all of them with a smile on her face. She took me to see the unit and taught how to use the lock. She was FASTASTIC!!!! Highly recommend!!!!!
Ok storage and friendly staff.
Stacey in apple valley is awesome. Always willing to help. Even when it was 20 below and I had 8 inches of ice in front of my door !!!!!!! She was on top of it and willing to be out there in the COLD !!!!!! Helping me chop the ice and getting salt down so I wouldn't fall. This is only one of the examples of her going above and beyond !!!!!!! If Stacey ever leaves public storage it will be a great loss. I also will leave !!!!! I'm here because of her customer service skills and it is always nice to get a friendly smile when I come to my unit.
Stacey was a great help and made my experience super easy!! Totally recommend renting from Stacey!
Emptied storage unit to find water and leaked in and then froze belongings to ground.
Bobbi was a great help. So was Stacy. Thanks for working with me!
Bobbi was super helpful, very funny, and even gave us a tour in the snow.
Stacey gives great service!!!!! She's the best in the business!! This is the place to come if you need storage!!
2 ladies Stacey and Bobbi was so nice to me they do awesome job , so people should come here to rent will get good deal and great service !
Stacy is great to work with.
Reference about Stacey! She is wonderful as a manager,and as a person.She knows everything customers need,and always there to answer questions, solve problems...etc.She is GOOD!!
Stacey is the best rep in the business! She is knowledgeable and made suggestions to make sure that my moving experience was going to be a positive experience.
Stacey is wonderful!!! She was so helpful and friendly with my storage needs!! Your the best!!
Stopped in to get some pricing and Tasha was really great giving me the prices and specials. She did say that the prices could change before I rented because I don’t need the space for a while. I will send my friends here.
Jessica is absolutely amazing, helpful, and just an amazing person! I will coming here and recommending it to everyone!
Stacey is kind and informative! Thank you for your assistance.
Thank you Stacey!!!
Stacey made me feel so comfortable in my time of need. I was going through a real tough time when I needed the storage unit. She’s wonderful!! This is the only place I will rent when I need storage!! Thank you Stacey!!
Very good experience!! Would recommend this location to anyone who needs storage!! Thanks Stacey!!!
Stacey was great. She worked hard to make our transition as simple as possible. We relocated from California. She made us feel very welcomed. Thanks Stacey!
Stacy was incredible. She took care of us and gave us our options, etc. I highly recommend this location for the friendliness of the staff, the ease of going in and out, and the size and price of the units.
Stacey is awesome!! She knows me by name everytime i come in to pay. Thanks for being you!
What are the prices
Stacey was really helpful and energetic! Renting a storage unit has never been so fun!
Wow!!! Service is amazing. I asked Stacey lf she could call me if I could get our space before the date I have reserved it and she did it. That is called amazing customer service.
Stacey was so kind and helpful from checkin to checkout. I was originally scheduled to store somewhere else and I'm honestly glad that fell through.
What an amazing place! Stacey runs a tight ship. Public Storage is a clean (spotless), well kept business, with obvious security. It is GREAT to know that when I close and lock the door, my precious belongings are safe...from any vandals or virmin...or any other feared situation. The smiling and friendly service is always consistent, (even during a busy time)It leaves me with a great deal of customer satisfaction. I could never ask for a better facility and staff.
Stacey was amazing to work with that this location! Made our reservation online (which showed the prices and the deals going on right away), we were contacted within an hour to confirm our appointment and reservation. Showed up on site and was greeted by Stacey who took us around the lot and confirmed our storage needs with us. She was so helpful in all aspects of our move and even rode by a few times on her cart to say hi when we were loading and unloading. We ended up needing an additional storage unit for our stuff and Stacey was able to get us the unit right next to the first one! Nice facility, very clean, great updates to the lighting and landscaping. Exactly what we needed for our short term stay. Would and will definitely use this facility in the future.
Stacey was very helpful and made the moving process easy!
Stacey is just about the most pleasant person to ever work with! Have done business for years with her and, like a fine wine, she gets even sweeter every year!
Hey hello everybody out there if you have storage Nieeds. come and see Stacey here she's the best in the world look her up!!
Stacey was so helpful in finding me the right space!! Thank you so much!!
Stacey is the coolest!! Seriously, best person ever!!! ❤
Very satisfied with the customer service! Heather was very friendly!
Stacey will go out of her way, bend over backwards while doing backflips to make you feel good about renting a storage unit. Everyday we go she is all smiles, and every day she opens the gate on the way out with a nice wave.
I will miss Stacey. She is they nicest person I ever met. She went out of her way to save me money after I moved out of my storage unit past the deadline. Thank you so much! I hope public storage appreciates how valuable you are!
Stacey was wonderful! Extremely helpful and informative.
Stacey is the best!! She was so helpful-came to check on us because she new we had a big dirty day ahead of us. Awesome service 👍🏾👍🏾👍🏾🎉👍🏾👍🏾
Public Storage in AV has been a life-saver for me. While going through a difficult time, Stacey was amazing giving me options and recommendations. She remembered my name EVERY time I came into the office and was so kind and friendly. Stacey is the absolute best!!!
Stacey was super friendly and helpful. We got exactly what we needed! Definitely would recommend :)
Stacey has always been fun, exciting, informational, and as always very helpful. I would recommend this location to anyone who is looking for excellent and friendly customer service.
Stacey is the best. Had to come back to rent from her again.
Stacey is great! She's been completely awesome throughout my moving experience and so helpful with my storage unit! Thanks Stacey!!!
Decent prices and units are not bad. Need to bring a shovel if you want to get into your unit in the winter.
As you can tell by the other reviews Stacey is awesome! We reserved a unit while in between houses. Before we moved our things in I noticed the price was cheaper for a larger unit so I called to change, Stacey had already changed it for us without us even asking. We really appreciate her going above and beyond. Thanks!
Stacey is such a wonderful person! She cares so much about each and every customer and she brightens my day whenever I see her!
Stacey is amazing! I've rented other places and nothing compared to the service she gave me. She really goes above and beyond!
Stacey is so considerate and helpful. She is always so friendly and outgoing and will always go out of her way to help me! She brightens my day every time I come in!!!! (:
Stacey is a gem!!! She is Wonderful with Customer Service, Very Friendly and Always Helpful!!!! Love it when I come to Pay and She's here...She Always Puts a Smile on My Face!! : )!
Stacey was a big help in my time of need
I've have nothing but excellent service here and Stacey has been a great help. I'd totally recommend this location.
Stacey is the best so helpful and always so upbeat greatest storage manager ever will always store with her and u should too
Very helpful and happy customer service.
Stacey is amazing!! The unit I got was super clean and nice. She's very flexible and hilarious! Dedicated to her job and cares about her customers on a personal level!:) highly recommend.
Stacey is amazing. She finds me the best deal to accommodate my stuff, and is very helpful during the stay. Will definitely come back when needed and recommend her to others. Would give a six star if I could. Came here again on Sep 2016. Five star again, thank you Stacey and Keisha!
Stacey is great, she's super helpful.. You got to come to this place.. They are awesome
My name is Gloria Agbator , I rented the storage for more than 3 years Stacey has been an Amazing person to me, I am blessed to have her. Please help to thank her for me. You guys have an Amazing staff. Thank you and God bless.
Stacey is the best!!!! I would recommend if you need storage you go to this.location!!
This is a quality establishment with a friendly and attentive staff.
Stacy is so awesome. She knew exactly who I was when I walked and has the most positive attitude! I love coming here!
The lady that runs the storage is the nice person I ever dealt with!!
Stacey was very helpful and pleasant very nice to work with. Storage unit was clean nice . I will recommend Stacey and this place again .
Stacey is an awesome person to see each month when paying my rent. Very personable and helpful. Units are clean.
Stacey is the BEST! She is always on top of everything!
Not sure a storage facility needs reviews or what much there is to review but I thought of a couple. First, price: best in the area and better if you book it online first. I wasn't expecting the lock fee but it was a one time minimal fee and I keep it for future rentals. Second, facilities: secure, water tight, typical units, nothing fancy. The lot however is rough. I think if they extended the gutters all the way down the asphalt wouldn't get so torn up. Lastly, (reason I wanted to review) staff: Stacey is the most energetic, helpful, kind, and efficient person. She remembered my name and my unit number every time I came through, even after months of not seeing her. She actually made me want to keep renting a space that I didn't need just to support her. If/when I need storage I know right where to go.
Stacey was the best thing that happened to us during a really difficult move. Everything at public storage is awesome!
this is the best facility I've been too. Stacey is great and takes care of everything quickly!
My wife and I had an incredible experience with Stacey! She spent time getting to know us in the midst of explaining everything we would need to know regarding the property/equipment. She was clear, concise, not pushy when offering additionally products, and extremely friendly. We both agreed that our day was actually brightened after working with her!
Stacey is such a sweet and knowledgeable woman. She went out of her way for me!
The manager Stacey is the epitome of great customer service. She's friendly, helpful, and quick to respond.
Stacey was awesome and very helpful, she was a pleasure to work with and she couldn't have made it any easier to get started on a storage unit! Thanks Stacey!
I have been renting here for 3 years and Stacey the manager has given me incredible service I would never go anywhere else! Great facility.
I have rented from Stacey before and my experience with her assistance in getting everything done has been on time and was correct. She has always been more than helpful and totally FANTASTIC!!!
Definitely rent from Stacey, she is awesome. Her attention to detail is impeccable.
These people are awesome !! Love Stacey !! So helpful and fun !!
STACEY was amazing! She really answered all questions my mom had and helped us get the right unit! Thanks so much Stacey! You are the best!!
Stacey is great to work with! She gets everything done quickly!
I always prefer to come to this location to pay my storage bill, Stacey is always helpful, honest,and easy to talk to about all my storage needs!
Stacy was awesome! She gave us outstanding customer service. Thank you Stacy for your friendly and prompt service.
My Rep is Ms Stacey, I just love her to death. I would not go to any other public storage. I send evrybody I know to her. When she is off and someone is there, you can tell the difference. Her customer service is off the chain, I love her Love her .. always smiling, outgoing and very friendly easy to talk to and breaks everythnig down. Even if late she call and is very concern.....More places needs to learn from ms Stacey
My representative (Stacey) went above and beyond in answering all of my questions to help me make the best decisions as to what & how I needed to store my property correctly. She has a great attitude. The facility is always clean and the space to cost factor is very competitive. As the young people say; Easy Peasy!
I love Stacy!!! If I ever need another storage I will be going back to her for sure!!!
Stacey was awesome! Very helpful with information about a unit.
Stacey gives us great service, very engaging and friendly! I would recommend this location for you storage needs in Apple Valley and surrounding communities. Bob
Rented two different units during a recent move from Apple Valley to Eagan. Everything went very smoothly and the units and grounds were in great shape. The manager Stacey was extremely helpful and professional as she seems to really enjoy her job and clearly likes to help people. Would definitely use this location again.
I have never wrote a review before, but I had to for this. Love Love Love the Customer Service. Stacey is AMAZING to say the least!! Stacey went above and beyond to get us the best deal!! The property was clean and up to date!! I would rent there again just for the service alone!! Would recommend this location to anyone!!
Nice clean property! Stacy is very accommodating, I recommend storage at this property to anyone!
Stacey is awesome! She called me promptly after I reserved a unit online, and was very friendly and helpful. I love her enthusiasm, and she immediately put me at ease, which was extra appreciated given the fact that things were so crazy with my husband and I moving all of our belongings into a unit while we wait to close on our house. She explained everything very clearly, and even drove me over to the unit in a golf cart so that I didn't need to walk over. Best experience with storage ever! Highly, highly recommend.
Stacey is exactly the kind of employee any company would be lucky to have! She is very cheerful and knowledgeable. We appreciate all of her help! We very highly recommend having Stacey help you with all of your moving and storage needs!
I have now used this storage facility twice and I would recommend it to anyone! its affordable and the staff is wonderful! Sheila has assisted me multiple times throughout both experiences and has been nothing but helpful!
Shout out to Stacey for her professionalism and GREAT personality. We were searching for a storage unit a couple years ago for a move. Stacey was the first person we had contact with at Public Storage and was wonderful. Her upbeat personality and helpfulness sold us. We needed a rental again about a year ago and have came back. She always has a smile on her face and always cheerful. I have referred others here and it is because of her!
Stacey was an absolute joy to deal with! She is friendly, professional, passionate, energetic and totally committed to customer service. This is hands down one of the best experiences I have ever had in dealing with a company! Stacey certainly finds fulfillment in her job and it shows! I encourage Public Storage to leverage Stacey's customer focus and service skills to train Public Storage employees that interact with the public. She is a Role Model for "Customer Focus" and I hope Public Storage realizes the value she creates for your company. I highly recommend doing business with this location. Stacey will make you happy that you stopped by! It was a pleasure to meet you Stacey and I look forward to doing business with you in the future!!! Keep up the great work!!!!
We were selling our house and needed to store extra items. Stacey was VERY helpful, friendly and professional finding us our first storage. We then sold our house and had to store more items until we found a new house. Stacey went out of her way to get us a second larger storage at the date we needed. The only con I have was that I was unaware that prices or promos change after 6 months. They did sent us a postcard to let us know what the new rate would be, so that was helpful. Again, highly recommend working with Stacey and Public Storage off 42 in Apple Valley next to Home Depot.
We currently have a storage unit rented with Stacy. This is the first time we have needed one and we couldn't have asked for a better experience!! Stacy is always open to helping whether it be answering questions or having a random conversation about nothing! The units are kept very clean and we have never had any issues with any moisture or rodents in the unit. I also love the fact that there are lights inside the units. It is very convenient that they are open late. I always end up packing after work. Getting over there before they close is never a problem, and if I forgot something to pack with, no problem because they have it in the office!! The facility itself is very well secured and I never have to worry about my wife running down there alone to grab something out. I would recommend Public Storage (Stacy in particular) to ANYONE ever looking for a storage unit. THANK YOU STACY & PUBLIC STORAGE FOR BEING SUCH A GREAT PLACE FOR OUR NEEDS!
When I first went there Stacey was a huge help. Very friendly and knowledgeable. It's been 2 years now and I stopped in to ask her a question and she said hi Cindy, how have you been? I'm impressed she remembered my name. She is an awesome person and you are blessed to have her working with you.
Stacey is fabulous. I have rented multiple times and she has been a delight to work with.
Stacey is the absolute best she is very professional and helpful with the entire renting process This is the only storage place I will use Thank you Stacey Michelle Race
I've had a couple different units at different sites. I highly recommend this location! I love going in and dealing with Stacey, she's just always full of energy. She does such a great job at keeping the place looking nice during the warn months and during the snow months I can ALWAYS access my unit without having to go thru a mound of snow! All around great!
We've only had our unit for a couple of weeks now, but Stacey made the initial process really easy. She's so friendly and helpful. The units are reasonably priced, and the only cost we didn't know about until signing the papers was the insurance that Public Storage requires you have. Not a big deal. Its between $10-15 a month on top of the unit price. Overall, our experience so far has been wonderful.
Great location, ready access, fair prices and a helpful staff. Stacey is always ready to help answer any question.
I was a customer for many years, and it was all due to the outstanding customer service of Stacie Sobkowiak. I absorbed multiple price increases because Stacy was so customer focused. She chipped ice if it was getting my door stuck. She always greeted me with a smile. I never have seen her upset. She takes challenges in stride, and always has a positive attitude. She is such a great asset to Public Storage, and in my case, was the main reason I continued as a customer for so many years. She never hides behind her desk, but is out with customers providing whatever assistance she can. Stacie is THE model for customer orientation!
Have had nothing but fantastic experience. Stacey is marvelous. She was able to meet our needs and is always a very friendly and helpful person. Will only rent from this location because of her. Have rented elsewhere and would never go back.... Thanks to Stacey my family is very happy with our storage unit. Stacey is always there to help if we need anything. She makes you feel welcome and you leave there smiling. Have recommended this location to friends and they say the same thing about her and this location. Gloria
I have rented from this location for a number of years. The Manager Stacy has always treated me excellent. She is professional, knowledgable and courteous. She is always willing to work with you if able. I highly recommend this location for any and all storage needs.
I recently downsized from a large home and needed a clean, climate controlled, large unit for my valuables. I chose Public Storage (Apple Valley location) because of the GREAT customer service I received from Stacey. How wonderful it is to enter the facility and have her sincerely greet you with a smile, and on a first name basis! She strives for impeccable customer service, and makes you feel quite special in the process. I know my belongings are safe, the rates are reasonable, the facility is kept quite clean, and Stacey always offers her assistance. You cannot top this! THANK YOU, STACEY!!!
Great communication and very friendly service. Sue made our experience so easy and positive!
Stacey is awesome! Very friendly and personable! Always willing to work with her customers. I rented a unit for 3 years and even when I hadn't been by the office for a year, she still knew me by first name. Will definitely rent there again if needed!! Thanks Stacey! You are the best!
Stacey has been great during this time I have been at this location. I would recommend this location to anyone who is looking for a storage place. She is great to talk with when I am at my unit. We have had a few conversations while I have been there and is a great asset to Public Storage. Thanks Stacey!!
Great customer service. Great location in a safe neighborhood. On site manager, Stacy, was very helpful throughout the sign up process. Quick and easy! Highly recommend this storage unit place.
What a great experience renting my girlfriends storage unit. Stacey ensured each step of the rental process we understood & frequently checked with us if we had questions. Confident we choose the right location to rent.
I've been with this Public Storage location, renting a climate-controlled unit for nearly 8 years and have had a great experience working with them. The facility itself is clean, secure, and I've never had to worry about the safety of my things. But the greatest asset this location has is Stacey, the facility manager. She is fantastic to work with, manages the facility well, and is always willing to help. If I had anything less-than-positive to say, it would be about the annual rental increases, which can be a little steep in my opinion. However, Stacey and her team are the best, and I highly recommend this facility to anyone needing a worry-free place to keep their things, short or long term.
BEST SERVICE - STACEY IS GREAT!
i reserved a unit online and had everything set to move out of our place and put our stuff in storage then the deal fell through and we unreserved the storage unit. stacey was awesome through the whole mess. well unexpectedly within 30 days another offer came though and they carried though so we needed the storage unit again. i called stacey and told her the situation, she told me to come down whenever i had a chance and she would sort everything out. i went down to the office and she was so nice and accommodating, she walked me through all the paperwork and it was very easy and quick. we moved our stuff in the unit the next day and it worked out great. super friendly and nice and will help you shovel your entrance when there is a lot of snow.
Thanks Sue helping my boyfriend, Adam with his storage rental.
Looked around best price and deal around. Stacy is cool & helpful staff.
Thank goodness I went to Public Storage, Sue helped me locate get a suitable size & great rate.
Stacy is extremley helpful amd has a wonderful attitude. If I had a business I would hire her to run it.
My experience was excellent. Jessi answered every question that I asked her. She was very friendly, upbeat and welcoming. I enjoyed our interaction. She didn't try and hurry me out of the door or look annoyed when other customers started coming into the office. Again very satisfied with my overall experience!
My experience was great... I walked in without calling or reserving anything and Jessi and Stacey were there and ready to help me. It was a quick and short process which was great and they still let me know everything that comes with the rental, thoroughly. Thanks Jessi and Stacey - Alejandro Z., (my phone is currently not working so I'm borrowing a friend's so that's why it shows a different name, "Dan A.", but I wanted to let you know how great you're doing!)
I have rented from Public Storage for several years and wouldn't consider anywhere else. I have had excellent customer service at this location from both Jesse and Stacey. They are both so cheerful, knowlegable, and helpful. They also know exactly who you are the minute you walk in. I think it's so awesome to see these people helping out elderly customers by shoveling in front of their units and anything else they can do to help them out. I don't know that they are expected to do this, but they are willing to go above and beyond. Keep up the great work!
customer service is at its best at this location. Stacey and Jesse always greet you with a smile and call you by name when your dealing with them. Nothing better than courteous,efficient and honest help.
I could not be more satisfied and impressed with the customer service I received from Stacey at this location. I spoke with her a number of times and she was always warm, friendly, upbeat, professional, knowledgable and efficient. Public Storage is lucky to have her. Having been a business owner I can honestly state that Stacey would be a tremendous advantage to have as an employee in any business. Thank you Stacey for making my dealings with Public Storage at 15075 Foliage Ave in Apple Valley an absolute pleasure!
Well what to my surprise, Stacey is working today. Easter? Really? Great sense of humor and upbeat about working a holiday. But that's Stacey, never fails to go the distance for her job or customers. Pay her better! RAISE I say!!! Hear me higher up?
The service provided by Stacey is excellent! I helped my mother move in and Stacey was clear with the process.
I Think Stacy Who Works at The Apple Valley Public Storage Is Fantastic, She Professional, Kind, Helpful, You Have Hired The Best Keep It Going Don`t Stop. Thank-You Everett Jackson
I have been renting at this location since last August, and it's very nice! The past couple months, I have found Jessie to be extremely helpful with answering all of my questions over the phone and helping get my door opened on a day that it was sticky. She is always very friendly and really seems to care about the renters having a great, easy experience with their storage units! :)
Stacy is amazing! She truly cares about her customers and looks out for them. She is super friendly and makes your experience very positive! Would recommend this site to anyone interested in storage.
Fabulous service, Jessi is awarded the full 5 stars. Bright personality and made the rental process simple.
I received awesome customer service from Stacey! She is personable and even though I made an online reservation she showed me a few storage units to ensure that I had the size I needed for my belongings. I love the location and feel confident that my belongings will be kept in a secure location unlike the competitor storage facility on the same block! Thanks again Stacey for an awesome experience!
I was in need of a storage unit at a reasonable price and Jessi was more than helpful. She answered all my questions and helped me find a unit that fits my needs. I couldn't be more pleased with my experience. Thanks Jessi and keep up the great customer service. Daniel Hampsey
Angie was so helpful. She helped me get the right sized unit and made signing the lease very simple. She answered all my questions and made feel very comfortable that I chose the right storage place. Thanks for all your time.
Shirley was fantastic! She explained everything thoroughly and was super friendly. This move has been stressful and people like Shirley make it bearable!
Like the last Reviewer, this location is amazing because of Stacey. She is what customer service should be. I see how much she cares and it makes me want to be a better person and provide better service at my job! She is a huge asset to the company!
My experience with Public Storage has been excellent because of Stacey! She is always friendly, helpful and doesn't treat me like a customer but cares and reminds me while I am on a trip that my check is late, salts so that there is no ice to slip on, and keeps the grounds exceptionally clean. I always feel safe while I am there. Public Storage is fortunate to have found Stacey to run this particular lot because she does an EXCELLENT job!