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Address

15854 Chippendale Ave W
Rosemount, MN 55068

Phone

651-968-8593

651-968-8593

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

651-968-8593

651-968-8593

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 14/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 14/mo $16
    Online only price
    $1 first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 15/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 15/mo $17
    Online only price
    $1 first month rent

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  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x5'
    Online only price
    $ 17/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 17/mo $19
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 38/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 38/mo $47
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 41/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 41/mo $51
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 45/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 45/mo $56
    Online only price
    2nd Month Free

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  • Save Impression

    10'x10'
    Online only price
    $ 56/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 56/mo $70
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 67/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 67/mo $83
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 78/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 78/mo $97
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 98/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 98/mo $123
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 126/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 126/mo $157
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 132/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 132/mo $165
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 151/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 151/mo $189
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 164/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 164/mo $205
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 191/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 191/mo $239
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 336)

March 2, 2024
Google Public Storage Christina Dotseth
Shannon is reliable and always on time. Shannon is great to work with and very respectful. I am so grateful that I can rely on her every single month when I come in to pay my bill. Thank you for such great service.
February 29, 2024
Google Public Storage Tim
Joey and the staff were amazing! Great customer and help.
December 21, 2023
Google Public Storage Josh Wahlgren
Do not EVER rent from this place. Not just this location but all of Public Storage. This particular location though has employees stealing your stuff from your unit and then the insurance company claims that if you cannot prove forced entry they do not pay out of on a claim. Hence it's all a big scam. This place WILL rob you!!!!
December 10, 2023
Google Public Storage Mr Tony
Wow! What a nice place! The manager is Shannon, and this place shows that there is care in place for customers to feel save and secure for themselves and their worldly belongings! Thank you so much for all you do, in achieving these goals!
November 29, 2023
Google Public Storage Ashley Akervik
Dayle was great!
November 29, 2023
Google Public Storage Ray Mendez
Joseph walked me thru signing up and was very courteous and helpful. Thanks!
November 14, 2023
Google Public Storage Melissa Cazatt
October 25, 2023
Google Public Storage Tiffany
100% epic at helping
September 7, 2023
Google Public Storage Lia P
This place is amazing .. ridiculously clean , safe , clean. I am incredibly happy specially for a female it is beyond secure and well let!! Ben was fantastic and beyond professional and super helpful answering questions and polite!! Super happy with this storage facility!!
September 3, 2023
Google Public Storage Callista Weber
The property off Chippendale was super clean! No trash was laying around everything was picked up nicely and you can tell the workers take care of it! I had Jordan help me while I was there and she did such a great job and was very personable and helpful! Definitely recommend!!
July 5, 2023
Google Public Storage Brad Nivala
Very very good place to store everything you have! Many different size lockers, climate control is wonderful all year round. Staff are friendly and helpful and you don't have to spend a lot of hard earned money to get something valuable in return. It is a very secure place a very clean place and they really do cater to the customer it is a very high quality facility worth every Penny spent on storage!!
June 27, 2023
Google Public Storage Aztrid Loflin
May 4, 2023
Google Public Storage vera falk
They were very accommodating and helpful when I needed help to lock my unit. THANK YOU PUBLIC STORAGE!😕
April 14, 2023
Google Public Storage Robert Tarango
I had called your facility sometime in Feb , Spoke with Karla that I was running 10 min late , Would probably arrive at your facility 10 minutes after you closed, Karla said "no problem, I'll wait for you and get you taken care of" and you know what SHE DELIVERED G.O.A.T customer service. Credit is due in giving props to Karla she didn't make me feel rushed, she wasn't inconvenienced, Thank you so very much Last but not least Public Storage indoor temp controlled facility top to bottom is exceptionally well maintained.
March 4, 2023
Google Public Storage Kyle Halek
Tiyana was very friendly and helpful getting me set up for a storage unit. The building was nice and clean as well. 10/10 would recommend this location.
January 2, 2023
Google Public Storage Hernan Nieto
December 31, 2022
Google Public Storage R. HAWK
Its Super Clean an well Maintained, The Office girls Karla & Rae are just Amazing all around. Great work Ladies!
December 17, 2022
Google Public Storage Terri Maag
Prices high. Should allow 24 hr access to storage. Facility very clean & well maintained.
November 13, 2022
Google Public Storage Carlos Nieto Betancourt
November 12, 2022
Google Public Storage Dr. Jeffrey D. Stewart
Close to home plenty of storage options managed by some great people. Price keeps increasing about every other month.
November 1, 2022
Google Public Storage Traveling Experience
Great place to store your stuff! Very clean, with or without temperature control room. Elevator is good to go 3rd floor, rest room is clean and dolly / cart available for free to load stuff but they just have four at busy hours! This place need to add more carts / platform dolly available for the customers for loading items at different storage!
October 9, 2022
Google Public Storage Lisa Hiebert
Karla was super helpful and the process to rent was quick and easy.
October 8, 2022
Google Public Storage Dawn Heckmann
Karla was very helpful with my family today. Taking time to answer all our questions and walking us through the process. Also, she was very accommodating and came in early to adjust our appointment.
October 6, 2022
Google Public Storage Shannon LR
Very good and clean and safe although time restricted
August 31, 2022
Google Public Storage Kara Miller
Had a great experience renting here. Karla is the bee's knees, and if her bosses are reading this they should know she deserves a big raise. She was always so helpful, right up through we moved out and she noticed and closed everything out for us without my even having to ask! I would recommend this facility to anyone.
August 5, 2022
Google Public Storage Silva Manny
Great costumer service , the attendant Karla is the best she went above and beyond. She hand run this place in a very professional way an efficient. I wish we have employees like her in my work . Also is a great location
July 16, 2022
Google Public Storage Tim Matson
After being a being a good customer for over 1 1/2 years, and always paying my rent on time, Public Storage decided to raise my monthly rent by over 30%! No reason given why the rent increase, nor did they give you an advance notification of increasing your rent. Poor customer service, bad business practices, their parent company just doesn't care. I'm in the process of researching other storage businesses and will be moving out. I don't recommend renting storage units at Public Storage. They get you interested by offering special pricing and deals online but over the year will increase your rent every few months at $20 a pop. Stay away!
June 15, 2022
Google Public Storage Linda Anderson
They have a very helpful and knowledgeable manager. Made the process very easy.
June 7, 2022
Google Public Storage Peggy Bryant
Karla was exception in her presentation, explanations and guiding us through the process. Clean, great facility.
May 1, 2022
Google Public Storage Ray Hawk
April 27, 2022
Google Public Storage WickedJoker 3319
I had an amazing experience with this public storage here in Rosemount, and the staff espicially Karla was very polite, patient and understanding and was of great help throughout my experience. And this place is pretty well kept clean and well taken care of. Great job! 👍
April 25, 2022
Google Public Storage Kristine S
Angie was AWESOME to work with! The process was fast, facility is so clean, we can’t wait to load up our new storage unit! Thank you so so much! Their prices are great, worth every penny.
April 16, 2022
Google Public Storage Eric Nelson
Karla gave me wonderful customer service from the very beginning. No hidden fees and was upfront with all cost to renting the unit.
April 15, 2022
Google Public Storage Raymond Crisp
Nice place to keep your stuff but WAY over priced. Started out reasonable but the rent has increased 175%
March 20, 2022
Google Public Storage Robbin Blanchard
Great service very friendly
March 15, 2022
Google Public Storage Steve
Do not ever use this place they are crooks.
March 14, 2022
Google Public Storage Andrea Dobberman
For short-term rentals this is a great place to store your belongings: the service is good, it is clean, secure and you can get a good price. But there were 3 main issues that caused me to move out of our unit. (1) My rent more than tripled in 2 years. Staff put in for a rent decrease, which ended up being less than 1/2 of the latest increase of $29/month. (2) Inconsistent information on policies -- We asked them to price match what was offered online for the same site and unit size/type. We were told that we had to physically move our belongings from the current unit to another unit in order to get that price. When we called their We Care center, not only were we told the same information about moving our belongings, it was suggested that we contact the local office to arrange for the new unit to be close to the current one, so we made a new reservation online. The day we showed up to move our belongings, we were told that we would not receive the lower rate because there is only 1 special rate per household, it had to be a 1st-time rental, and it didn't apply to a 2nd unit. When I explained we had been told otherwise (twice), the response was that we had been told wrong. We hadn't seen any of these conditions on the website when we made the reservation. We moved out instead of to another unit. (3) When I went back to the website to try to find this information, the small print was located at the bottom of the website page containing the registration form, under pictures of other PS locations that required scrolling through on my desktop computer. Unfortunately, this was such a frustrating experience that I will look other places for future rental needs.
March 8, 2022
Google Public Storage SDB Schedule
Tasha’s the best!!!
February 5, 2022
Google Public Storage Kaitlin Clum
Got charged a late fee even though they had my card on file the whole time. I brought it up to management and they put in a request but I never heard anything back. They want you to be out of your storage unit by 6 even though the access is open till 9. Their rates have been increasing exponentially over the past year. When we first got our unit is was 121 a month. Now it is at almost 200 hundred a month, in only one year. No one answers their phone, multiple times I had to drive out to the office to speak with someone when I had a simple question and would have been so easy to answer on the phone. I have also had multiple staff members ask me directly what I am storing in my unit, everytime I have stopped in. I'm not sure why they need to know that, given that you have to sign a agreement not to store anything besides normal items. Just weirded me out. Overall, I am not happy with the way that the place is run and it seems to be lacking professionalism and integrity. There isn't any accountability and also no way for me to get any resolutions.
December 29, 2021
Public Storage Asia J Nelson (‫أَمَةُ الأَعْلَى‬‎)
Can you access your storage unit after 9pm? Once locked gate yours are in effect 9pm-6am, can customer service let you in? Does it cost to be let out after open gate hours?
December 27, 2021
Google Public Storage Elena Rodriguez
Amazingly convenient! Karla and Tasha were super helpful!!
December 27, 2021
Google Public Storage Kathy Patton
Easy to work with, great price, wonderful service from Karla, nice facility, warm unloading space. carts to move your things, clean and secure. Would recommend for personal storage.
December 26, 2021
Google Public Storage Karen Breyette
Tosha was awesome,! Showed us the space, had our paperwork ready to go. Explained everything clearly. Friendly and efficient.
December 22, 2021
Google Public Storage ERIC CARRINGTON
Tasha was was very helpful and friendly!
December 21, 2021
Google Public Storage Elizabeth Cohen
December 7, 2021
Google Public Storage Steve Wesley
Shirley was an awesome worker!! Very dedicated and made renting easy!! Just one of the many great things about this place!
November 27, 2021
Google Public Storage Shadrach Hyneh
Thank you Shirley for staying late and answering all of our questions. Great staff, great prices.
November 19, 2021
Google Public Storage bubbles 15
November 19, 2021
Google Public Storage Adriana salas
Love this location. A worker named Shirley and Tasha was so nice and helpful! All the employees here have been very helpful and understanding. Would recommend coming here!
November 19, 2021
Google Public Storage Melanie Tharalson
Awesome service from both Shirley & Matt!
November 13, 2021
Google Public Storage Erin Gable
Tasha runs a great facility. Have been coming here over a year and all experiences have been wonderful. Friendly staff, clean facility and easy to navigate. Actually just got another unit here. Shirley was very helpful setting it up for me! Highly recommend!
October 12, 2021
Google Public Storage Karla Reger
I rented a unit from this location and I was impressed by how professional Tasha was and how clean the property looked. Awesome job!
October 11, 2021
Google Public Storage Mystery Christy
Really clean and the ladies are fun, sweet and knowledge! Highly recommend.
October 9, 2021
Google Public Storage ward redman
October 8, 2021
Google Public Storage Justin Stribbell
Public storage has been a great place to store my items. It’s refrigerated and clean.
October 6, 2021
Google Public Storage Deana Lampman
I liked it better before the prices went up
September 20, 2021
Google Public Storage Darnell Moore
I was helped by a lovely lady named Tasha, she was very helpful, she answered every question i had, she corrected the mistake that was made, her energy was Amazing so powerful i could feel it through the phone. If anyone has any questions or concerns i would definitely recommend speaking with Tasha!!!
September 6, 2021
Google Public Storage Tyler Stevenson
I was happy with them until I found out my stuff had some water damage from the floor above.. I have my unit on the first floor in the new building.. found this out while I had people coming to buy my couch out of my unit. They were at least understanding and still bought my couch.. but poor customer service and all I was told was sorry you don’t have insurance on your unit.. okay? I wasn’t even asking about that I was wondering why water would be leaking down in a brand new building already.. whoever helped me.. not helpful at all.. my goal in the next few months pull everything out of my unit and they will be losing me as a customer..
August 31, 2021
Google Public Storage Charlie Utz
Clean and well maintained facilities. Rented a few units here for a few months on the older outdoor section when I was in between houses. Staff was very nice and helpful when signing up for units and I had no issues with move out so can't complain. The gates work with the phone app too which is a plus if you don't want to have to punch in a long code.
August 7, 2021
Google Public Storage minette yuoh
Alice is amazing best storage ever
July 26, 2021
Google Public Storage Riley Hynnek
Tasha was super helpful. Explained everything I was signing up for and made it easy to get through the whole process. Great service.
July 21, 2021
Google Public Storage Stacy Ratzlaff
Tasha is the BEST!!!!
July 18, 2021
Google Public Storage Gary Hansen
Great people, big building. Tasha is the best!
July 13, 2021
Google Public Storage Nathan Chapin
June 25, 2021
Google Public Storage Brett Bostrom
Great indoor access, with automatic doors and an elevator. Very clean and convenient.
June 16, 2021
Google Public Storage Mackenzie McCloud
Sue and Tasha made "move in" such a breeze! and THANK YOU for reminding me to take my ex-boyfriend off of authorized access. #cleanbreak 🥴
June 16, 2021
Google Public Storage Seth Bury
Sue and Tash are the best ones here
May 31, 2021
Google Public Storage Eddie Rasmussen
Outstanding facility!! I highly recommend this storage facility.
May 23, 2021
Google Public Storage Kelly Doyle
I can not think of another time I have ever received such FANTASTIC customer service! I literally hugged Suzy on my way out! She helped me find the best value for my budget and made me like I was her most important customer when there were others waiting. The storage unit is great (climate controlled, indoors, secure, easy to access) but the customer service is unbeatable!
May 19, 2021
Google Public Storage Sandy Gibbens
Suzy was a total Rockstar. She explained everything completely. Her help made the process quick and efficient!
May 12, 2021
Google Public Storage Mr Save A Buck
Sue is amazing! I love her energy and her transparency. She was waiting for me when I arrived,She is great at her job,she had everything already prepared,she walked me through everything and she explained everything clearly. Everytime that I see Sue she greets me with a big smile and high energy & she always ask me if I need anything and how everything is going.She seems like a super awesome lady! Thank you Sue for the delightful experience!
May 5, 2021
Google Public Storage Michele McNeil
May 5, 2021
Google Public Storage L Johnson
Suzy was great. Very helpful.
May 1, 2021
Google Public Storage Gary Williams
Great service, clean facility and a super duper staff.
April 21, 2021
Google Public Storage Sophia Sandkamp
Sue is really nice and helpful!!
April 21, 2021
Google Public Storage Tuivaelagi D Sandkamp
Sue is wonderful and she has helped me pick storages that fit my stuff and explains the different prices! She’s also very kind and professional. I am very satisfied with her customer service.
April 10, 2021
Google Public Storage Larry James
Sue and Alice gave great service. Highly recommend renting from them. Nice facility. Kept clean.
March 31, 2021
Google Public Storage Jay Peso
Sue is amazing sweetheart, great person.
March 31, 2021
Google Public Storage Worthfull Gaming
She is an amazing person
March 31, 2021
Google Public Storage Jay J
Sue is great!
March 24, 2021
Google Public Storage Tammy D
Great experience with on site staff suzy an tasha well informed and certainly great all round experience.... thanks public storage
March 17, 2021
Google Public Storage Dreám Cálené
Sue and Tasha are the best! These ladies get you in! And anything you need they got your back! Love love love them!!! This location is supper huge! Easy access! And provides privacy when moving your items! Awesome place and staff!!!
February 19, 2021
Google Public Storage Lisa Schlepuetz
February 18, 2021
Google Public Storage Amber Patrick
Sue was super helpful with my move in. Answered all my questions. Great service!!
January 16, 2021
Google Public Storage Louise Orest
Awesome experience!! Suzy and Shirley are the best! They have made this so easy. Thank you!!
January 16, 2021
Google Public Storage Steve Aamodt
I wanted to rent a space online and had much difficulty. I called the office and was helped by Suzy and Shirley. Hats off to both of them for sticking with me and getting me taken care of in a very pleasant and helpful manor!
January 14, 2021
Google Public Storage Matt Klugherz
Friendly staff, great prices. Thank you Alice for your help in showing us the unit and answering all of our questions.
December 15, 2020
Google Public Storage osita okpala
December 13, 2020
Google Public Storage Ash “Shlee” Marie
Love it here
December 8, 2020
Google Public Storage Josh Reiman
I was able to reserve a space and move in all in less than 30 minutes. The facility is bright and clean, easy to get in and out of, and feels really secure. This is the second time I have rented from Public Storage, and I've had nothing but great experiences.
December 5, 2020
Google Public Storage STACY SCHWENDLER
Shirley and Suzy were the greatest. Very friendly and helpful.
December 5, 2020
Google Public Storage Rebecca Viska
Sue and Sheryl are absolutely wonderful, helpful and keep things CLEAN! Best storage unit and prices, I searched hard!
October 25, 2020
Google Public Storage Candi Baird
I always feel comfortable and safe at this building. It is always clean.
October 11, 2020
Google Public Storage Ken Crawford
Nice, new, clean facility with great support throughout the move-in and move-out process. Special thanks and appreciation to Deborah who helped us navigate our unique circumstances.
October 6, 2020
Google Public Storage Jenny Kearns
Excellent customer service by Sue!! Great, easy rental process and clean space!
September 29, 2020
Google Public Storage Matt Schreckenberg
September 29, 2020
Google Public Storage Mary S
Great experience so far with storing things!
September 26, 2020
Google Public Storage Jonathan Kime
Super friendly staff willing to go extra to make sure you get the unit and extra moving supplies you need. Clean new building with drive in load unload area makes it convenient and warm and dry to use your unit.
September 15, 2020
Google Public Storage Mitch Haley
I am so bad with names and I know she said her name I think its Sue possibly but she was amazing! Great customer service and goes above and beyond to make your experience worth it! Will always choose this location now. Side note: very very secure location.
September 8, 2020
Google Public Storage Jessica Dooley
Tasha was amazing and helped me pay my bill today. Everyone at this location is super helpful and friendly!!!
August 22, 2020
Google Public Storage Tom Markowski
Awsome experience! Love the customer support and the ladies that work CSR
August 22, 2020
Google Public Storage P Campbell
Shirley at the main desk was a real "joy" to work with, otherwise it was a reasonable experience
August 18, 2020
Google Public Storage Lonnie Letexier
August 13, 2020
Google Public Storage L Hoff
Great, clean place. The employees are always friendly and very helpful!
July 20, 2020
Google Public Storage Carrie Buchman
The dependability, and commitment to customer service is above the bar! This is an A+ business that helps people who are in transition, this place is top notch!
July 14, 2020
Google Public Storage Alex PC Tech
I was at public storage in Rosemount for shipping around for storage room for my business and I spoke with Sue and Tasha in 10 minutes I was singing contract for lease the 10x10 climate control unit Sue was ver nice lady and Tasha was very nice. For sure I will come back if I need more storage Thank you, Alex PC Tech
July 13, 2020
Google Public Storage ken Olson
Amazing service!!!
July 6, 2020
Google Public Storage Todd Maxwell
Very clean and helpful staff
July 3, 2020
Google Public Storage Gary M Oien
June 28, 2020
Google Public Storage Jose Avila
June 28, 2020
Google Public Storage Richard Schlussler
Very reasonable priced , accommodating clean, when you leave you know your property is very secure
June 22, 2020
Google Public Storage Katie Thelen
June 21, 2020
Google Public Storage Boopsie
Tasha was amazing! Great Custer service very friendly!
June 15, 2020
Google Public Storage Linda Warburton
Shirley and Sue are very friendly, thorough, helpful. The facility is very clean and the security measures are great. Large inside area for loading and unloading makes using the facility comfortable. I highly recommend this location.
June 1, 2020
Google Public Storage Brenda Dolejs
May 29, 2020
Google Public Storage Marc Johnson
Nice new facility. I called and asked if lock was included, and she said yes. However upon check they charged $20 for one. Their doors do accept 3rd party padlocks fyi.
May 28, 2020
Google Public Storage Chef Jules
Absolutely the best Public Storage of all Minnesota. Sue and Tasha always make us smile. The units are bigger than most other facilities. The staff are friendly and just a pleasure to talk too.
May 27, 2020
Google Public Storage LuAnn McGrath
Very ckean
May 23, 2020
Google Public Storage Craig Williams
May 19, 2020
Google Public Storage Cody Tucker
Just recently moved-in after two long days of driving. Tasha was fantastic to work with. The facility looked well cared for and the security measures in place are great!
March 7, 2020
Google Public Storage TheAiringa
Stacey & Rach were absolutely wonderful. So very nice, kind and helpful. Very easy and smooth process. I cant say enough good things about this place and these wonderful employees.
March 2, 2020
Google Public Storage Grace Bedor
Stacey is very precise and thorough and a great communicator!! excellent service!! Thank you so much Stacey!!
March 1, 2020
Google Public Storage Roger Ellis
Stacey fantastic service!! Knows me by name every time I come in to pay. She is very accommodating!! Thanks for all you do!!
March 1, 2020
Google Public Storage Mike LaBrie
Stacey and Rachael were extremely helpful and friendly!!! Thanks for great service!!!!
February 17, 2020
Google Public Storage Jenna Baumgard
Excellent customer service, fantastic facility! - Stacey & Sue are friendly, knowledgable, fun, & professional! The facility and features are great and we are happy with our unit.
February 5, 2020
Google Public Storage Jessica S
Shelia was an amazing help with finding the right size unit and everything for our storage needs. The whole team was great to work with. Thank you!!!!
February 5, 2020
Google Public Storage Jacobi Washington
Rachel was very helpful and very willing to type in my phone number and help us extremely
February 3, 2020
Google Public Storage Bernice Berry
Stacey and Rachael were amazing! Very outgoing and friendly gals! Thank you!
February 2, 2020
Google Public Storage Kirsten Koeth
Stacey and Rachael were super helpful and friendly!!! Thanks ladies!!
January 24, 2020
Google Public Storage Ryan Rich Moe
Stacy is the best. Always friendly and professional. If you need storage this is the place to go.
January 6, 2020
Google Public Storage John Carr
Stacey and Rachael excellent workers very helpful and I feel very comfortable there!! Thank you girls!!!!
January 5, 2020
Google Public Storage Savanna Elmquist
Been here for about a month now. Very clean and very secure. I have no doubt in my mind that my items are in any danger. You have to enter your passcode a total of four times, which is no big deal if you memorize m your pass code. There is a large gate in the front and as you leave, along with a code access garage you park into unload items. They have large carts available to haul things. They are very reasonably priced compared to other storage facilities in the area. I never met a woman that worked there, just two guys who were courteous and helpful. I will be updating the review or writing another one after being here longer
January 4, 2020
Google Public Storage Torri Meyer
Dave and Stacey are super nice and I like it and they’re nice
December 11, 2019
Google Public Storage Kurt Quaintance
Awesome facility-new and clean and reasonable prices!! Great staff, always helpful and friendly! Highly recommend!
December 7, 2019
Google Public Storage Krisie McCallum
Stacey was absolutely wonderful from the minute I stepped into the office at public storage! She was so friendly and made me feel very welcome and answered all of my questions!! She's very knowledgeable . everytime I visit public storage she always greets me with a big smile!! I highly recommend this facility. Very clean and great customer service! I've had several storage units throughout my life and I have to say this is the best one and I've never met such friendly staff. I highly recommend this public storage to anyone who wants to store their valuables !!
December 6, 2019
Google Public Storage Brittany W
Every time I see Stacy, she is kind, helpful and courteous. I highly recommend working with her!
December 3, 2019
Google Public Storage Brittney Pavy
Dusty was super helpful and charismatic on move-in day.
November 22, 2019
Google Public Storage Madeline Kiley
Stacey and Rachael were very helpful friendly and extremely approachable!! Made this stressful time for me much easier!! Thank you!!!!
November 16, 2019
Google Public Storage Torrie Schneider
Update: After posting the review below, the district manager contacted me to let me know that the way I was treated and the way my situation was handled was not appropriate. He indicated that the staff would be better trained in the future and asked what it would take to make it right. I said I wanted my original quote honored. He immediately agreed. Unfortunately it took nearly three months and numerous emails and follow-up on my part for that to happen. First, he accidentally gave me the wrong email address. So that wasted almost month. Then even though he said he had put in for rate changes, I never saw them. And I was never given the refund I was due. In September I was given a partial credit on my account. But they miscalculated what I was owed (and the rate was still not corrected). Finally, he said he would waive the payment in October due to how this had played out. But that didn’t happen right away and I began to receive calls and emails about my “past due” account and a late fee was added. When I informed him of this, as well as the person who called me, my account was soon set to zero. And the rate correction went through then as well. So it took three months and a lot of effort on my part, but they did make it right. And I know that not all of those issues were the district manager’s fault. (Some of the changes he said he had requested and hadn’t been implemented by the people above him.) As such, they certainly don’t get 5 stars, but they did make it right. Original review in July: I reserved a climate-controlled unit at this location online. They called and left a VM to confirm. It was a female caller and she specifically stated that I did not need to call back or do anything else to confirm. So I didn’t. But a day or two later I received a VM from a male stating they were still waiting for my call to confirm. Ok. So I called and spoke with him and confirmed the details and set the time I would be arriving. The day before I was set to arrive the same male called me again to confirm that I was coming the next day. Yes. Yes, I am. Ok, great. I arrived with movers and my truckload of belongings and the female asked me why I needed a climate-controlled unit. She proceeded to tell me that she did not have the unit that I had reserved as climate-controlled but she had it outside. I told her that I had reserved it, but she informed me that the reservation only guarantees the “price” not that they will actually have a unit for that price. Helpful. She then offered me the unit I needed for $70-110 more per month at two Apple Valley locations. There was nothing I could do, given my circumstances. I was appalled. I have never been treated so poorly or had such a confounding experience with a company before in my life. They confirmed with me no fewer than three times and as recently as the day before. At no time did they think to ask me about the climate-controlled unit or inform me that they did not have the unit I had reserved available, which he so easily could have done. Stay away at all costs.
November 13, 2019
Google Public Storage Brian Motari
Stacy and Rachael were very nice to work with.
November 8, 2019
Google Public Storage Sue Silber
Stacey was amazing!!!!! She was so helpful and friendly !! I highly recommend this facility to anyone looking for storage!!!
November 2, 2019
Google Public Storage Aunika Rudesill
Stacey and Sue were extremely helpful and knowledgeable! They are exceptional in what they do! Thank you!
October 27, 2019
Google Public Storage Mason Buus
I have been a customer for over 10 years friendly staff,easy access.
October 24, 2019
Google Public Storage Jennifer Ketcham
Rates are high. They go up every year 10-20%! The gate is constantly open in the evenings. For secure storage, anyone can walk in by the yard but only those with codes can drive in. The location is convenient. Staff are friendly.
October 21, 2019
Google Public Storage Adam Sticha
Stacey and Rachael did an awesome job for us. They showed us multiple options and even worked with us to find a unit that worked best with us. Very friendly and helpful
October 13, 2019
Google Public Storage Kathy Grenier
Stacey and Rachael are great to work with! Positive attitude, fun, and great customer service!
October 6, 2019
Google Public Storage Sandra Rangel
Stacey is awesome!! Friendly very helpful and knows her stuff!!! I highly recommend renting from this location!!! Thank You Stacey!!
October 5, 2019
Google Public Storage Christine Garrison
Stacey was amazing! The whole process was easy. Thanks for great service!!
October 2, 2019
Google Public Storage Nate Johnson
Sheila was amazing and helpful in the sign up process. 👍🏻
September 27, 2019
Google Public Storage Dan Green
September 21, 2019
Google Public Storage Andrea
September 18, 2019
Google Public Storage Scott Foster
Dusty was new and really working hard! Tasha was training very well which made it smooth sailing! Well done guys!
September 18, 2019
Google Public Storage Andrew Schoenike
Tasha was a big help
September 9, 2019
Google Public Storage Joanne Phillips
Tasha and Faith were so helpful as I was making the decision as to the size storage unit needed. At no time did I feel rushed. They made the entire experience fun!
August 23, 2019
Google Public Storage Frank Breyette
Great service. Tasha rocks. 'Nuff said.
August 17, 2019
Google Public Storage Ray Belland
August 8, 2019
Google Public Storage Amanda Ware
Tasha, was great to work with. She’s even getting me a new rope, because I’m short.
August 7, 2019
Google Public Storage Julie Hull
Awesome customer service! Tasha rocks!
August 4, 2019
Google Public Storage Krystal Marie
July 25, 2019
Google Public Storage Josh Dyer
Jessica was very helpful
July 18, 2019
Google Public Storage Faith Hector
Totally awesome service 🙌
July 10, 2019
Google Public Storage Bat Mann
Very happy with this facility! Place is clean and kept up with, Tasha was amazing and made everything easy and great. I would recommend this place to anyone.
July 9, 2019
Google Public Storage Daniel Peters [Property Management]
Wonderful experience with the helpful staff at this Public Storage location. As well the bonus of the expanding facilities. 👍🏼
June 17, 2019
Google Public Storage Jeremy Robertson
Tasha was very helpful in talking through good tips and moving strategies!
June 11, 2019
Google Public Storage Cory Otterdahl
Tasha was great and Jenna will be too
June 11, 2019
Google Public Storage Tracy Pollard
Sheila was awesome......
June 5, 2019
Google Public Storage Lenny Rowan
Great fast and quick service. Tasha was awesome!
May 13, 2019
Google Public Storage Kjersten Lowe
Tasha and Jessica did a great job helping me at 2 locations!! When i wasnt satisfied with one space they made sure to find me one that would work for our family! Thanks so much for the outstanding service.
May 12, 2019
Google Public Storage Michael Berry
May 8, 2019
Google Public Storage Catie Lammers
Tasha was wonderful! Service is great! Rental process was enjoyable even with the rain!!
April 21, 2019
Google Public Storage Stephen Balgobin (Stevie B)
Great pricing, great customer service, everything was streamlined and easy! Tasha was great to work with!
April 18, 2019
Google Public Storage Jenna Blahut
April 16, 2019
Google Public Storage Melissa Vanheel
The place is awesome. Tasha was very helpful.
April 11, 2019
Public Storage Kim Campbell
Do you have RV storage?
March 19, 2019
Google Public Storage Manny Cantu
Dave was extremely helpful and knowledgable.
March 3, 2019
Google Public Storage Mema Husemann
I was in a hurry and in such a state of mind. Tasha helped me feel better and was quick and efficient as well as compassionate. I would recommend this location to my friends and family all day long!!!!!
February 20, 2019
Google Public Storage Pat McCullough
Super friendly staff. Paperwork was fast and easy. Make your reservations on line to save money.
February 19, 2019
Google Public Storage Lauren Hovey
Jessica was super helpful! She explained everything in depth, and made it quick in and out with our new rental!
February 19, 2019
Google Public Storage IKuehlYouNow
Employee was very friendly and very informative. Process was very simple! Thanks! 🙂
February 14, 2019
Google Public Storage Jeffrey Rivers
Sheila and Tasha have been very helpful and gave great customer service and i highly recommended this location
January 23, 2019
Google Public Storage susa Zen
Very helpful staff. Great hours!
January 2, 2019
Google Public Storage Nic Jacoby
December 28, 2018
Google Public Storage Randy Shredmenton
Been renting here awhile and Tasha and Dave have always been very friendly and helpful.
December 11, 2018
Google Public Storage Rick Peterson
The staff here was very friendly. They had the supplies for moving and they are very helpful. The price was right and the rooms are clean.
November 30, 2018
Google Public Storage Mark Colburn
Super job from Dave and Tenisha , very helpful.
November 27, 2018
Google Public Storage Troy Marlow
Great staff
November 11, 2018
Google Public Storage Timothy Orton
Good storage spot
November 4, 2018
Google Public Storage Kyle Jaspersen
Friendly staff & very helpful!!!
October 21, 2018
Google Public Storage Brian Beckstrom
Jessica was helpful and friendly. Very smooth transaction. Thanks!
October 12, 2018
Google Public Storage Allan Boese
Secured gate and security. Solid storage unit no leaks, plowed paths during the winter.
October 3, 2018
Google Public Storage Logan Henderson
Jessica was wonderful and answered all my questions will be back
September 12, 2018
Google Public Storage Joshua Rasmussen
Great customer service went well, talked through it well. Tasha is the bomb, would consider this place to others!
September 11, 2018
Google Public Storage Robert Palmer
Horrible customer service. Still waiting for the district manager to return my calls from a month ago, despite leaving him 3 messages over a 2 week span on a time sensitive matter. People at the front desk that "run" the place say everything has to go through the same guy who don't return your calls. And for all that, you still pay more then you would if you go down the street. I have never wrote a review before, but service was so bad I felt I should give others the heads up. Hope you don't have the same experience that i did
August 17, 2018
Google Public Storage Bob Cool (Tim Foil)
Yes
August 1, 2018
Google Public Storage Ben Percy
Very easy set up and reservation . Set it up on line and showed up and Katelyn was extremely helpful. Great place . Nothing but an awesome experience.
July 18, 2018
Google Public Storage KimmieHopeee L
Jessica was amazing!
July 17, 2018
Google Public Storage Mathew McCrillis
Secure storage in a clean facility.
July 11, 2018
Google Public Storage Glirk Dient
Jessica was great
July 7, 2018
Google Public Storage Steve H
Just opened a storage at Public Storage with Sue. Wonderful experience and Sue made the process easy and quick. Thanks Sue!
June 26, 2018
Google Public Storage X-Brian Morales
Just awesome
June 24, 2018
Google Public Storage Mark
Took me a few minutes to check in, Sue explained everything and had me out the door in 10 minutes. Storage space was perfect size and easily accessible
June 8, 2018
Google Public Storage HuntStand
Sue was so helpful! Love this location.
June 5, 2018
Google Public Storage Margaret B
Jessica was a great help.
June 1, 2018
Google Public Storage Nina Clark
I didnt even want to give this place ONE star but I had to. The clerks are friendly but they are useless with the demands of the company. Any issues can not be resolved by the customer service reps, all have to go for approval and none will be approved. I needed to speak to someone at my property so I wasn't late paying for the 6 days in May. No one at either location in town and their phones were not working. Come to find out all customer service was at a cororate meeting and there was no one to help their customers. They charged me a late fee of $24.90 on a bill of $31.00. Thats almost double. Refused to refund the late fee even though they had no one available to help their customers. I moved my stuff out the next day. Oh and the rent on a 5x10 went up $11.00 in the month I was there and a 5x5 was only $1.00 less than a 5x10. DO NOT RENT FROM THESE PEOPLE! RIP OFF CENTRAL!
May 29, 2018
Google Public Storage mikeandsung
Jessica is awesome
May 27, 2018
Google Public Storage Jacob Anvik
I had water run into my unit and sue has been very helpful getting everything situated. She had me in my new unit faster then i had my other 1 and she is pointing me in the right direction to figure everything out.
April 30, 2018
Google Public Storage Linda Quimby
Sue was very patient with me while I explained my situation and determined the best size unit for my needs. She was thorough in her explanation of the policies and access to the facility. The location is clean and well maintained. I have been there at later in the evening and felt safe and secure. Overall a great place to store your extras!
April 25, 2018
Google Public Storage Cori Paulson
Great Service and very helpful!
April 22, 2018
Google Public Storage Christian Anderson
Excellent service, very clean both around the property and in storage unit area. Employees were very prompt with assistance for all of my needs and provided very good service as a whole.
April 15, 2018
Google Public Storage Jasmine
Sue was helpful and knowledgeable. The property and the unit are very clean.
March 21, 2018
Google Public Storage berilynn corcoran
Great service and clean location
March 19, 2018
Google Public Storage teresa combs
March 12, 2018
Google Public Storage tony case
February 27, 2018
Google Public Storage Jim Alpaugh
Jessica did a wonderful job checking me into my new unit
February 26, 2018
Google Public Storage chandler babler
Great service will be staying for awhile, highly recommend
February 21, 2018
Google Public Storage Trevor Renshaw
Jessica gets 5 stars because she's great!
February 10, 2018
Google Public Storage Sarah Kickbusch
I filled out the online form yesterday and before I was even done on the site, Sue had called me to set up my check-in appointment. When I arrived to check in, things went very smoothly. The unit was clean and we did not have to bring our own lock. The process was very expedient.
January 29, 2018
Google Public Storage Sean Riley
Very nice staff. Clean facility. Nice facility in good working order. Everything you would want in a storage unit and easy to get signed up.
January 8, 2018
Google Public Storage Meredith Sipe
My family and I had a very positive experience at this particular Public Storage facility! Initially Mary helped us figure out the best deal for what we needed. We were able to get a much cheaper option than anticipated. Then, I was personally contacted to set up a time to stop in. This ensured a speedy set up. They went above and beyond to accommodate my busy scheduling needs. Upon arrival, Sue was ready to show us around and answer all of our questions. She was incredibly nice and helped get us all ready to move in the next day. We also ended up changing our storage locker to a different size, and this process was quick and easy as well. Overall, we had a great experience with this specific Public Storage— huge thanks to Mary and Sue!
January 5, 2018
Google Public Storage Teresa
Bobbi and Sue where very helpful and friendly. They helped me decide on the size of unit that would fit my needs and offered plenty of packing solutions.
December 28, 2017
Google Public Storage Cindi Adolphsen
Very helpful staff and it was really nice to have this storage during our move!
November 11, 2017
Google Public Storage Jamie Tway
Sue was very friendly and knowledgeable and the storage space was clean.
November 3, 2017
Google Public Storage Dan Mehleis
Sue was great and very helpful through the process of getting started. The location is convenient. The space was clean, accessible, secure, and safe.
October 6, 2017
Google Public Storage Millie Cavanaugh
The service here is excellent! When we arrived for move-in Sue had everything organized (paperwork, lock, access code cards) which sped up the process and helped us feel like our stuff would be in competent hands. But the best part was yet to come -- this place let us keep our 28 foot moving trailer from UPack (also highly recommended) for a couple of days on property so we could unload in stages. Although we did try to place the trailer out of the way of traffic it still took up space and I'm sure they'd rather not have had it there -- but not a peep out of them. Thank you so much for helping make our move-in experience stress free - I can't imagine how badly things could have gone if we felt like we were under the gun to unload in a hurry (I'm a klutz and fell off the deck of a moving truck earlier this year). As for the space, it's clean, weather-proof and secure and the price is right. Can't ask for more!
October 6, 2017
Google Public Storage Jennifer Habisch
Great service, friendly staff! Very helpful with answering all my questions!
September 16, 2017
Google Public Storage Alicia Lilja
Friendly, helpful and efficient.
September 15, 2017
Google Public Storage Linn Brown
This was perfect location near our new home. Was able to put extra stuff in before moving and conveniently for sorting what we needed as we unpacked. Sue was great walking us thru the options. And helping us down size. As we unpacked.
August 18, 2017
Google Public Storage Andrea Goranson
The check-in was fast and Sue was great to work with. Answered all my questions and was very friendly.
July 15, 2017
Google Public Storage Jonathon Johnson
Very easy check in and check out process with a clean and very secure facility
June 26, 2017
Google Public Storage Shawn
June 10, 2017
Google Public Storage Susan West
Very friendly service. Were prepared and had paperwork ready when I arrived and explained how service work very well. Very happy with service and would recommend this business.
May 18, 2017
Google Public Storage Aylissa Krech
My father rents from here. It's a great place outside of the fact that every so often the rent price goes up. The property manager always make sure the grounds are clean. Sue is an amazing person and does a great job. She answers every question when there is one.
May 18, 2017
Google Public Storage Chris
When ever I go in Sue is always smiling and very helpful. Property is always kept clean.
April 20, 2017
Google Public Storage Laurah Sennes
I have been locked out of my unit all because I come and go threw the gate to often is rediculas. Everything I own is here and I have every right to come and go as I please during the hours every other customer is allowed. I pay my rent on time. You should be ashamed of your self DM CHIp
April 17, 2017
Google Public Storage Dan Decker
Fast courteous staff. Helped me get a great unit
April 13, 2017
Google Public Storage BRIANNA GIEFER
Setting up a reservation was super simple. At the office, paperwork was quick and simple and Sue was very professional. She showed me the storage unit before paperwork to make sure it was the size I needed and reviewed with me how to work the locks and gate code. I dropped my stuff off in the storage unit knowing my items were safe. I would recommend Rosemount public storage to everyone!
March 7, 2017
Google Public Storage Leah Petree-Kroyer
February 19, 2017
Google Public Storage Jordan Koepsell
all went smooth while renting from here.
February 19, 2017
Google Public Storage Nancy Caspersen
The staff at this place are the BEST ever! Very helpful and kind.
February 10, 2017
Google Public Storage Margaret Mills
The facility is very clean. Sue at the front desk is friendly and helpful. The same size storage space at a competitor down the road was nearly 50% more than the Public Storage in Rosemount. Great value!
January 6, 2017
Google Public Storage Autumn Lubin
Had a great experience. Staff was especially helpful. Thanks, Mary, for everything!
December 16, 2016
Google Public Storage Rizwan Hassan
Mary was super friendly and helpful. She walkes through the process and explained everything. She took time to show different storage sizes before I made the deco. The only thing I had issues with snow that was piled up on the storage unit door. I had to clean it before opening it and next when the plow went through, it piled up snow again
December 3, 2016
Google Public Storage Robert Daniels
I have worked with Mary for several years now and she has been extremely helpful and great to work with. She is very professional and an excellent representative for Public Storage. She truly makes a difference and is one of the reasons we like using this facility.Thanks Mary!
November 11, 2016
Google Public Storage SD BOOMER
Mary does a great job !
November 10, 2016
Google Public Storage Laurie Knutson
Mary was very friendly and gave us great service today!!!
October 12, 2016
Google Public Storage Grayson Clevenger
The Service and property is very well-maintained and customer service is exceptional.
October 12, 2016
Google Public Storage A H
The place is in a great location and love the people who run it they treat you like family! Couldnt ask for anything better then that! Special thanks to mary! Shes a sweet heart!
October 7, 2016
Google Public Storage Tom Smith
Very good service and outstanding personality.
September 25, 2016
Google Public Storage Hailey-Bryan Neumann
Had a great 3 year experience with this location. Would use it again and recommend it to anyone. Mary was wonderfully pleasant to work with and always went the extra mile to help me. Thank you public storage of Rosemount! You will be missed...
September 22, 2016
Google Public Storage John Demarsh
Good storage place. Mary is very nice and helpful. Always a pleasure dealing with her. The storage units are nice and secure. The climate controlled it very nice to have.
September 7, 2016
Google Public Storage Vikki Pierson
Mary provided phenomenal customer service! We were moving and in a stressful situation, and Mary was extremely helpful. I would definitely use Public Storage and recommend them to others.
September 6, 2016
Google Public Storage Garrett Muehlhauser
August 13, 2016
Google Public Storage Lil
Easy online reservations, you need to allow 20 minutes to do paperwork and review the unit for approval. But Mary was easy to work with. Reasonable prices. I think the $1 for first month is for a less than 30 day period. The full rent is due the first of the next month. Put pallets down to just in case. But so far so good.
August 7, 2016
Google Public Storage Nick Wilhelmi
So far, so good, but I'll need to report on the storage experience after I have been using the facility for a while down the road. Mary did I very nice job explaining everything, answering our questions, and walking us through the entire setup process. Who doesn't appreciate great customer service; thanks again to Mary for making the process simple and easy.
August 4, 2016
Google Public Storage Robin S
Was very easy to set up a storage unit thanks to Mary. Very friendly and the unit and grounds were nice and clean.
August 3, 2016
Google Public Storage amber
July 18, 2016
Google Public Storage Jennifer Oehrlein
The ladies that work at this location are wonderful! Always helpful and very nice. The place is always clean. I have never had a problem. Would refer my friends and family to this location.
July 10, 2016
Google Public Storage Elizabeth Choronzy
Mary is nice and friendly. Helped us get a great unit for cheaper around. Its nice locations. Well, clean units. Mary helped protected our stuff from dust and humidity. Mary always has a smile on.
July 9, 2016
Google Public Storage kiz Willner
Mary has been very helpful and pleasant when I have came in to pay my storage. She is also so very good at reminding me when I am late.
June 15, 2016
Google Public Storage Mary Choronzy
Excellent and friendly service from Mary M.
June 11, 2016
Google Public Storage Rick Tollefson
Mary did a super job for me
June 8, 2016
Google Public Storage Carrie Alt
Mary is very nice and welcoming. Good price for storage needs. The process of moving in was easy. Unit was clean. I would recommend this storage facility to family and friends.
May 25, 2016
Google Public Storage Barb Mccarthy
Great place clean, rented here many times. Mary was awesome, explained everything very well. Thanks for all your help Mary!😁
April 3, 2016
Google Public Storage LuAnne “LuNiCoRn” Allard
Mary is very helpful and a great woman. She's good at what she does.. Thank you Mary for the help :)
March 16, 2016
Google Public Storage Membership Administration
I've been really pleased with the facility and service at Public Storage. This is a well run facility -- kept clean and maintained. Mary and Sue provide exceptional service and will take great care of you. If you have storage needs, this is your place.
March 4, 2016
Google Public Storage Lyn Lindstrom
Just want to say I received great customer service here and like how my storage unit is clean and easy to get to. Thanks to Mary M. for helping me get started! Wonderful gal!
February 11, 2016
Google Public Storage Brad Trussell
I received remarkable service from Keisha when I went and got a storage unit from this place today. Keisha was very helpful, courteous, and very knowledgable. This place is clean, welcoming, and I would recommend this place to anyone looking for a storage unit. Thank you again!
February 6, 2016
Google Public Storage Elysah Dawson
Mary is awesome
January 31, 2016
Google Public Storage Jonathan Gomes
January 30, 2016
Google Public Storage Jace Manning
Mary provides excellent customer service, and the unit provided ample storage at a reasonable price. Highly recommended!
January 8, 2016
Google Public Storage taylor jaquysh
Mary was great. We were well taken care of, great service and recommendations.
January 8, 2016
Google Public Storage Hannah Ray
Mary was super friendly and helpful!
December 26, 2015
Google Public Storage Davie Kimm
Great customer service! See Mary or Sue they will get you set up!
December 24, 2015
Google Public Storage M R
Mary and Joann are delights to work with, the process was simple, it's a convenient location and there are great rental deals.
December 7, 2015
Google Public Storage Sherry Shadle
Mary has been outstanding with her help at this location. I have rented storage lockers at other Public Storage facilities, but Mary far exceeds any other location in helping her customers with their needs and making sure they are completely satisfied. She is truly one of a kind. The office has anything you need in regards to packing supplies. I cannot thank Mary enough for assisting me with my transition to this facility from another one with far less customer service or concern for their customers satisfaction. Thanks so much Mary!!
December 2, 2015
Google Public Storage Sophie Shoemaker
Great customer service, fast and friendly:)
November 10, 2015
Google Public Storage Mike Driscoll
Mary is super friendly. Would use again!
November 4, 2015
Google Public Storage Doug Sprinthall
Really great customer experience. Check in and paperwork was super fast and the staff was friendly.
October 15, 2015
Google Public Storage Nate Bentdahl
Mary was very helpful. I would certainly use them again.
October 2, 2015
Google Public Storage Durrell Howard
Mary is a great person..VERY GOOD CUSTOMER SERVICE!!!! GOLD STAR ALL AROUND!!!5
September 15, 2015
Google Public Storage Mary Schultz
Mary is awesome and is always welcoming when I come in. She is a great asset to your company. She deserves a raise.
September 10, 2015
Google Public Storage Lisa Prawdzik
Mary is one of the most amazing people I've ever dealt with for customer service she's so wonderful and easy to get along with and very helpful I really love having my storage here because of her
August 22, 2015
Google Public Storage Paul brooker
We had great service here. Mary was very helpful and made the experience easy. We will definitely be using Public Storage again.
July 13, 2015
Google Public Storage Dale Hogan
The facility was great and so was Mary the manager of the facility. What lowered my review was the $22 hidden charge on top of the $1 first month promotion. We will never use Public Storage again as a result. Stop the hidden charges before it costs you more customers! 😡
July 10, 2015
Google Public Storage EB Ryan
Great service from Mary! She was easy to work with and helped us find the right size for us. Will continue to use this location.
June 19, 2015
Google Public Storage Katherine Otten
Tested and true. I received excellent customer service at this location. Mary easily exceeded all of my expectations while remaining not only patient and kind, but also rather cheerful. She seems like a very warm-hearted person. Thanks to her and Sue (the nice lady who called to confirm my reservation) for their excellent assistance. I could tell they both cared about me not just as a customer but also as a human being, and I truly appreciated that.
June 17, 2015
Google Public Storage Steve M
Mary was a great help getting us set up with our storage space. Couldn't be easier to move our stuff in and out! Just what we needed. thanks!
June 14, 2015
Google Public Storage Kevin Halbert
Mary was awesome. She was very friendly and made the whole check-in process easy.
May 30, 2015
Google Public Storage Dave D
Mary is awesome! Renting a unit was quick and easy.
May 27, 2015
Google Public Storage Lee Smith
Mary has so helpful..what a great asset to your facility ! Such a great lady so friendly ! Always enjoy talking with her !
May 13, 2015
Google Public Storage Kari Ihns
I couldn't have asked for a better experience. It was so easy - from reserving the unit online to coming into the office to finish paperwork, etc. The property is super-clean as well as the unit. Mary was very friendly and accommodating, especially since I had to reschedule multiple times. The office is well stocked in any moving supplies you could possibly need.
April 2, 2015
Google Public Storage Linds M
Getting my storage locker was a breeze! Mary helped me figure out what size would work best for me and was successful at finding the perfect locker! Very affordable, and easy to access! Definitely will suggest others to go here! Thanks!
March 30, 2015
Google Public Storage Keith Fjelsted
Mary helped us with finding units to fit our needs. She was awesome!
March 25, 2015
Google Public Storage eht seitrohs
Patrician used to work at this location and she was awesome. I think she works at the Bloomington store now. Mary who now runs Rosemount is so great and caring so I'm glad she is going to keep working here. Also a lady named Angie who works there some days has good sales skills. Convinced me that I needed more boxes then I thought... she was right! Thanks all!
February 17, 2015
Google Public Storage Matthew Bistodeau
Mary is the best! She is so nice even if I'm late! Very great service and everyone there is always in a great mood!
February 13, 2015
Google Public Storage Mark Ranft
I was very pleased with my experience renting a storage space at Public Storage in Rosemount. Mary at the facility was pleasant and answered all my questions thoroughly. I was shown a clean, indoor space with a very tall ceiling. This is going to suit my needs perfectly. Thanks Public Storage! I endorse this place.
February 2, 2015
Google Public Storage dubbs1974
Mary was very thorough and organized. She followed up with me to make sure everything was working well.
January 24, 2015
Google Public Storage James
This storage location is very clean and organized. Overall, a very pleasant experience. Mary was very helpful and professional
January 21, 2015
Google Public Storage Teresa Lettow
Mary takes great care of us. Excellent customer service. Thanks Mary!
January 12, 2015
Google Public Storage Rob D
I originally dealt with Mary and she has been very helpful in my selecting the right storage to meet our needs. She is both knowledgeable and friendly and very nice to deal with. The facility is clean and very convenient to access. Mary and her team do an excellent job in running Public Storage facility and are always available to help when needed. Many thanks!
January 9, 2015
Google Public Storage Matt Ploeger
Great rate, and great customer service. Unit was spotless when shown and moved in. Mary was very nice and explained everything when it came to the paperwork.
December 29, 2014
Google Public Storage Chris Plummer
Positives: Property Manager Mary was knowledgeable and polite on the phone and in person. The units and property are clean and in good shape. The front office is small but inviting. Public Storage has decent monthly pricing and features a "first month for $1" special. If you live in Apple Valley or Rosemount, it's located in a quiet and safe neighborhood. I like how Public Storage is month to month, without a contract. Also, you're able to pay your bill through a number of mediums (online, auto pay, in person, mail, etc.) which is convenient. Negatives: There is a one time $20 "administration fee", you pay $17 for their required cylinder lock, and you do have to get their $11 per month insurance. I've never had a storage unit before this, however, so I'm assuming this is the case at all storage facilities.
December 23, 2014
Google Public Storage Steve Bartlam
Great service from Mary and very easy set up for a storage unit. Thanks so much Mary for the easy transition, great attitude and all your help!!
December 19, 2014
Google Public Storage Amanda M
I rented my unit and Mary helped me. She is amazing. Even though she is suffering with a cold and doesn't feel well. She was still on her game. She was very courteous and friendly. I would highly recommend this facility.
November 12, 2014
Google Public Storage B
Mary, the lady behind the counter, was always cheerful & helpful. She was the one that originally helped me when I first got my 10x10 storage unit & she has been there every time I've gone there to pick up or leave stuff. Thanx Mary! Wish I could stay longer, but I'm moving out of the state.
November 10, 2014
Google Public Storage Grade Munoz
I have been buying boxes and supplies here. Mary is always kind and answers my questions. The office is always clean. I will keep coming back and tell my friends to come here too
October 30, 2014
Google Public Storage Peggy Deichelbohrer
Your employee, Mary, was very helpful to me when I needed supplies for packing & moving. She supplied me with boxes, wrapping paper and tape. She was friendly and informative.
October 1, 2014
Google Public Storage Ethan Kelly
Saw John, good guy. Very helpful.
September 27, 2014
Google Public Storage Patricia Potter
Mary Munoz is an awesome employee! So helpful and knowledgable
August 16, 2014
Google Public Storage Andrea Klotter
Usual paperwork, but friendly and very helpful. Mary made it easy and went out of her way to get everything I needed done, done!
August 3, 2014
Google Public Storage Paul Wagner
PS was great. The large storage space with high door was perfect to store my stuff, boat and personal watercraft. The Manager Mary was fantastic. Always helpful and positive. She assisted me with contacts for helping me remove junk from my unit, and even found a locksmith on a beautiful Saturday when my keys got locked in my car. Above and beyond!
August 2, 2014
Google Public Storage Sue Skogstad
My husband love this place Mary and sue rock!property is always neat and clean.mary is very helpful know her stuff inside and out.
August 1, 2014
Google Public Storage Galena George
We had a great experience at this location, Mary was very professional and displayed a willingness to help! She was very helpful, kind and patient!!! Thanks Public Storage!!!
July 31, 2014
Google Public Storage Pbr Tall
Mary at Pubic Storage Rosemount is great! She helped me get out of 2 units I had, and into one unit, saving me a lot of money every month. Very helpful! Very good customer service!
July 2, 2014
Google Public Storage Paul Thorberg
mary was very nice
June 7, 2014
Google Public Storage Dan Peplinski
Great, fast and easy
June 4, 2014
Google Public Storage Michelle Kovarik
John was very nice anf helpful
June 3, 2014
Google Public Storage Rob Radke
Mary is awesome and very helpful!
May 24, 2014
Google Public Storage Kirk Vilhauer
Excellent service by Mary!
May 24, 2014
Google Public Storage Stephanie Monahan
Mary was very friendly and helpful. Will use public storage again in the future.
May 17, 2014
Google Public Storage Darwin T
The storage facility is clean and looks secured. I like that the floor is raised and sloping towards the door to ensure water stays out. Mary was thorough with the transaction and walked me thru the facility. Also gave tips how to store bulky things and keeping moisture away.
May 5, 2014
Google Public Storage Susan Richardson
Excellent customer service, clean and centrally located. Mary was VERY helpful.
April 17, 2014
Google Public Storage Patricia Bethune
The individuals that helped us with our rental unit, were very courteous, patient, and thorough. All our questions and concerns were addressed. We would recommend others to use this facility. Thank you Angie and Jake
April 14, 2014
Google Public Storage G Williams
Phil was great. Explained everything and got me in and out quick.
April 11, 2014
Google Public Storage Brian Clark
Mary was very helpful and knowledgeable about how large of a space I would need
April 10, 2014
Google Public Storage Justina Grant
Moving isn't easy but renting was, thanks Sue !
March 31, 2014
Google Public Storage Tammy S
Mary was incredible — she was professional, helpful and absolutely charming. I would have signed up at her location at once if she had not gone to such lengths to find me something more economical and closer. I would recommend this location to my friends in a heartbeat.
March 31, 2014
Google Public Storage Jim B
Great people, great service and friendly. I only in countered friendly service over the years of renting.
March 24, 2014
Google Public Storage Ranae Peterson
March 5, 2014
Google Public Storage Dale H
We rented a 5'x5' storage space from this location for over a year and a half and had NO problems whatsoever. Anytime we had a need to speak with a staff member, they were always very courteous and helpful. No complaints at all!!
February 24, 2014
Google Public Storage Tammy Tourtellott
I was treated very well by the staff at Rosemount public storage!! Sue was very helpful and answered all my questions and being the winter time, Sue made sure after we had looked at the unit that she would go out and make sure it was shoveled and sanded before we started moving stuff in that day!! Thanks for the great experience Sue !! Tammy Anderson
February 17, 2014
Google Public Storage John Jaf
Mary is very helpful and very accomodating. She is very courteous and very through in explaining / answering questions in details. I had a really good experience here. Keep up the great customer service.
September 30, 2013
Google Public Storage Bryan Waits
My wife and I rented a unit for one month at this location to help store a few things since we had recently moved cross country. It was clean, in a great location, and all the staff we talked with were very helpful and professional. We have no complaints about Public Storage and would recommend it.
September 10, 2013
Google Public Storage Mark Sonneborn
Jill was fantastic. Great service. Place was clean, too
July 1, 2013
Google Public Storage Anna Brick
I rented a unit at Public Storage for 1 year. I will never go back, and do not recommend this company. Everyone on their staff, from the clerks and Store Manager, to the district manager Ryan Nelson is dishonest, untrustworthy, and lacking communication skills at best. Over my lease, I made numerous trips to drop off/pick things up as needed, never noticing anything out of the ordinary. Upon move-out however, I discovered nearly half of the garage was saturated with liquid leaking under the divider from a neighboring unit, which in turn soiled many of my belongings with mold. Public Storage requires you to purchase rental insurance through an outside agency, whom I'm still waiting for a response from. I cancelled my lease, cleaned and moved of the garage before the last day of my lease. On move-out day, I was charged for the upcoming months rent. I was denied a refund from the manager who claimed I needed to cancel auto-pay, and was informed that the unit which I had been renting, and technically still renting, was now being rented to another customer simultaneously. District Manager, Ryan Nelson however claims the reason for being denied a refund was lack of move-out notice. Either way, we all know this is not how to sustain a business.
October 22, 2010
Google Public Storage Dusty B
*Beware- management will not pro-rate monthly rent if you leave storage unit early or issue renter a refund *Beware- storage access unit till only 9 PM *Beware- storage unit leaks and will be covered in dirty, dust, etc.. Moved my stuff out of my space 10 days early hoping for a pro-rated refund and the owner/manager tried to belittle me for my request.