Public Storage Self-Storage Units at 5350 Industrial Blvd, Fridley, MN

of
6
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
-
5'x5'Online only price$ 26/moSmall 5'x5'- Inside unit
- 1st Floor
$ 26/mo $33Best Price Label -
5'x10'Online only price$ 33/moSmall 5'x10'- Outside unit
- Drive-up access
$ 33/mo $41Best Price Label -
5'x5'Online only price$ 33/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 33/mo $41Best Price Label -
5'x15'Online only price$ 66/moMedium 5'x15'- Outside unit
- Drive-up access
$ 66/mo $82Best Price Label2 units left! -
10'x10'Online only price$ 73/moMedium 10'x10'- Outside unit
- Drive-up access
$ 73/mo $91Best Price Label -
10'x15'Online only price$ 94/moLarge 10'x15'- Outside unit
- Drive-up access
$ 94/mo $117Best Price Label -
10'x20'Online only price$ 128/moSmall 10'x20'- Outside unit
- Drive-up access
$ 128/mo $160Best Price Label -
12'x30'Online only price$ 141/moParking 12'x30'- Uncovered parking
$ 141/mo $176Best Price Label -
10'x20'Online only price$ 142/moLarge 10'x20'- Outside unit
- Drive-up access
$ 142/mo $177Best Price Label -
10'x30'Online only price$ 166/moLarge 10'x30'- Outside unit
- Drive-up access
$ 166/mo $208Best Price LabelHurry!
Nearby Self-Storage Locations
Self-Storage Near Fridley
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 487)
I had a great experience with this team. :)
Michelle at Public Storage helped me greatly with my trailer today, after unsuccessfully going to 2 other Public Storage locations I highly recommend her
Are there garbage cans or a dumpster on site?
Great service & site managers, but I appreciate when P.S. keep my rates lower to make me feel like a valued customer, (which they didn't do here!)
Wish they had 24 hour access or at least a little later then 9. Otherwise great experiences here.
Great
I will never do business with public storage again. I moved put of my unit yesterday and they charged for an entire month this morning, after telling me yesterday that they would pro rate me for the 29 days I was not going to be using the parking space that I had rented. Now, i am not allowed to use the space because i have moved put, theu topk my gate code and everything. So i have paid a full month and cannot use the space. Dishonest, dodgey people work here, and that's if you can find them. I cannot believe the business practices that people get away with. The lady I spoke to on the phone this morning in the call center was incredibly rude and unhelpful, and all but told me to kick rocks. Find literally anywhere else.
Changing my rating because they don't prorate when you cancel. Don't you know it's hard times out here give the little man a break. Anyway storage worked for what it was.
Bought a locker thru auction with my friend on July 16. On the be same day I paid to go from my house to the facility 1.5 hours away to clean out the unit the last rolled me she was going to be leaving right away to go to another location. I had to buy a lock from them because I forgot mine thinking I was going to have way to much stuff for only 1 load. Upon opening the locker and very quickly realized it had been already rummaged through and nothing but trash had been left I right away turned and went to the office however nobody was there because the lady had already left. So I called and I left a voicemail and I called the auction site I had bought it from and the next day I still had not gotten a return phone call so I called again to receive a voicemail again so I left another voicemail. I also had to call the district manager just to try to get some sort of answer as to when I would receive my refund. Also left another voicemail there finally I received a call back on the 19th stating that if I wanted to drive another hour and a half back to the storage facility site I could get the money back that I paid for the locker however I was not going to be able to get my money back for the lock that I had gotten nor was there any sort of offer for any kind of compensation for the money I had to spend to get out here in the first place. Once I had arrived to receive my refund the door was locked and there was a young lady in the office who after a few minutes came out and said that I would have to wait for 10 minutes because she was on dinner break and she was eating and had to finish eating. So I sat and waited in my car for 10 minutes. So other than the time that I wasted to come out to the storage facility to pick up something that I had already purchased I am out over $100 because the storage facility is not honest about the things that they are selling. Nor are they willing to compensate if it was a mistake on their behalf. I I'm definitely going to think twice about doing business with this location in the future.
I cannot thank the property manager, Kylie, enough! She personally followed up with me several times in regards to a unit I rented for a former employer. There was billing issues with my former employer and she was understanding and patient while playing phone tag for several weeks. I am I incredibly grateful for her help! Nice units and prices on par with similar locations.
Easy check in, fast and friendly. I have used this location several times over the years.
This is the worst storage facility. The managers have all been very unprofessional. My unit was broken into and the manager told me she had just walked the rows and noticed nothing out of the ordinary. My lock and handle area on my unit was completely mangled. Along with 6 other units in my row. The orange door insurance is just as bad. Trying to get a claim of my stolen property has been a ridiculous process. I travel for work and only come home for a couple days. The last 3 times I have been home the facility has been left unattended for hours. I have waited around and called and still receive no call backs or support. Do not rent here.
Do not by any means use this location, they must have hired someone who lets people come in and do whatever they want , they literally did 5000 in damage to my truck ( they cut all three catalytic converters off, they cut the bed topper and stole everything out of it.) I travel for work and have to park my truck to ride in the company truck. I'd been better off to park at the Walmart. The people in the office said the cameras that were supposed to be recording that area don't record. They did nothing to help us out. They actually called us and said there is a tote sitting behind your truck (this was originally in the bed) and if you don't get down here to pick it up we are going to fine you. I just want to know this happens in a secure storage facility that you can not even get into after 9pm and no one saw anything? Not even the cameras that actually do record? If you have vehicles or anything in there get it out now.
Kylee was very helpful and wonderful to work with 😊
The reason why I gave it 2 stars is because I was a customer for 4+ years and they kept raising the rent yearly.l(what overhead can you possibly have) my stuff locked up in storage and no one is obviously going in there to clean and make it smell pretty IT JUST SITS THERE LOCKED UP. when I moved out (4/22) of there they were charging me around $175 a month for a 10×10 space (size of a large bathroom) You don't screw your long term customers. if anything you should get a break for long term loyalty and raise the price on new customers . I'm not even mad or writing this maliciously it just seems as* backwards to me
I'm looking for a storage unit how can I get one please!!
Five source storage is one of the best storage units around they have indoor storage they have temperature control so it's a constant temperature year round they have a big big garage area where you can pull in and unload your stuff they have carts two wheelers they have bathrooms they have high tech security so there's cameras every place what more can you ask for and they're very reasonable Dave defoli would love to help you give him a call he's a great guy 1400 Selby avenue Saint Paul
After making my reservation, Alex quickly replied to set up a time and day to come in. Janae helped me out in person and made the whole process easy. Unfortunately my rates have been raised twice in less than 8 months and my price has doubled.
Impossible to get a hold of
This place has THE ABSOLUTE BEST customer service hands down! Jenny in particular is OUTSTANDING! I feel like I am leaving my precious belongings in great hands! Thanks for all of the help!
Jenny was a great kind person she's the best ,❤️
Kylee is the best, and app is great :) 5/5
Excellent customer service, great value, and secure site. Manager is very helpful and sweet! Will definitely recommend and might even rent another unit!
Great location. The manager Kylee is very pleasant and helpful.
If a person has a storage unit and dies how long do next of kin have to update or remove property?
Good place to start things nice people
Kylee was really helpful and we storaged our things for 8 months everything was good I am glad we used this location
They have several different size storage units available. The place is secured, I personally don't like the area it's located for the fact well I wouldn't want to leave my car any where unattended to long in that neighbor hoof it's a little shady.
I was wondering if you had any storage lockers available? Sizes of the storage lockers and prices would be helpful and if you have any thing available
Chelsea was a joy to work with when storing our RV. She was helpful, kind ,informative , quick and professional .
Wish it was open 24 hrs
They keep raising the rent! 2 times for me in just over 1 year
Very friendly very helpful I will do this again with her anytime anyplace thank you very much Jenny P
Kylee was very helpful and patient. Very safe location to store
General manager Micheal was very helpful. He addressed my plowing concern and was able to help me with an unrelated issue to the call.
Lita was exceptional when above and beyond I gave you a 5-star because of her her customer service thank you
I’m leaving this review because I was asked after my transaction with them. Seem to be a easy process, got a tour of the locker. They do charge you for a lock and insist that you insure the storage locker itself, which seemed odd to me but whatever. My biggest complaint is the cost! $155 a month for a 10x20. I believe Jenny helped me, she was very outgoing and down to earth, there was another girl there but I did not catch her name. They are they reason I’m leaving the 5-star review as they did great!
Jenny helped me really well. Fast and easy transaction. I recommend this place.
Excelent service and Kylee and the staff was very nice and professional.
The best employee ever
Geat location in fridley. Kylee is great helpful manager thank you
Kylee was very professional and friendly.
Kylee, is an excellent representative for Public Storage. She answered all of our questions fully. She was also very professional.
Can't boast enough about the customer service at the Fridley, MN location. Kylee was great to work with. She went above and beyond for sure. I greatly appreciated her help!
Very good service and staff
No hassle at all. Quick and good cup service
Kylee what's today storage space
Kylee was great with helping me out. She was friendly and helpful! Office was clean! Wonderful and fast service!
Kylie was very helpful with my daughters situation. Place is clean and she is friendly.
Kylee helped us
Such an amazing experience working with the store manager, Kylee. She was very friendly and made the process easy beginning to end. Definitely recommend working with her.
Kylee- Is very curtious, Informational and a bright unique smile to make anyone feel comfortable.
Great place to store a vehicle , luv this place . Thanks Tori , Kylee..
Kiley and Toya made my day. Without them our move in would be so hard. We appreciate the team at Fridley. Thank you for make our life easy.
Just got storage unit yesterday. Check in went very smoothly. Jarod explained everything very well. Friendly staff and clean.
Dianna was a big help and has excellent customer service
Both the lady’s in office have great customer service and friendly service Tori and Kylee thanks so much
Update: Public Storage has made good on there promise. I got my fees waived. Thank You for your help.
Tori did an amazing job! She was super friendly, positive and timely. Definitely recommend this location and working with Tori.
Karla was very kind and really helpful they are also very clean and really helpful with pricing.
Tori was excellent. Answered all our questions and was very knowledgable. Was able to accomadate all our needs as everyone's situation is different. Would definitely refer friends and family to Tori in the future. Two thumbs up. Thanks.
Tori was excellent! She helped me through everything and was very professional!!
Love this location. The employees I've talked to are really nice and very understanding. Ask for Kaylie, she great. Willing to help and listens and hear what you need.
Kylee was very helpful!
They allowed people into my storage locker without permission
Very knowledgable, helpful, and sympathetic to my situation. I couldnt have asked for a better property manager, Kylee is simply the best!
Alex and Kylee were great!! Thank you so much!
Kylee was real sweet and kind
PUBLIC storage has Excellent Staff constantly Maintaining the Property and Saving Us Time and adding Security for our Stuff!! GO KILEE!!
Kylee was so helpful and courteous with helping my client and I get caught up on her storage. She really treated my client with the respect she deserves and not every customer service worker does that so we really appreciate it. Thank you Kylee for making a stressful situation a little more manageable!
Kylee was an amazing help! Definitely recommend
Great location and easy to access my unit! Kylee was super helpful on my last visit.
Kylee was extremely helpful THANK YOU KYLEE!
Janae is always very nice and the facility is always nice and clean when you pull in, you can tell they really care about their customers and their store, thanks!
Janae, made a tour with me and was friendly
Awesome customer service
Easy in easy out whatever you have to store.
Janae was awesome
Janae was fantastic really helped with getting my parking spaces! Great monitoring service and security!
Over price. Continue to raise the price but no added value
100% recommended this location. Alex was super helpful and friendly. Getting the unit was quick and easy. Could not be happier with my experience.
Janae was great!
Janae is fantastic make her the manager
Good people and helpful service!
Janae has great customer service and was very helpful and informative.
Jarrod and Janae were amazing thanks everything was just fine
Great service Janae and Alex are the best
Janae was very helpful thank you nice clean facility
Janae nice girl thanks
Janae was great thank you nice clean facilities
Janae is always helpful and friendly, also Alex
Janae is fabulous as always
Alex at this location was a life savor of the night. He helped me get my garage closed and securely locked. He was very respectful and very polite in helps me. I would highly recommend this location if anyone is looking for amazing staff! ⭐️⭐️⭐️⭐️⭐️
Good people love there Energy! Very helpful ! Good customer service too !
Janae is great thanks
Janae was fabulous
Janae is the best, always friendly service have rented multiple units multiple times. Thank you Janae and Alex
Janae was very informativas
Janae and alex were friendly and helpful
Janay was great. She had a pleasant attitude.
Location is clean, staff is friendly and knowledgeable. I was very pleased with the unit and price I highly recommend.
It was great working with Janae..she was so friendly and helpful explaining all of the options to me and what I needed to consider in order to rent a unit. She's very informative, thanks Janae!!
Janae was great, very helpful, very informative.
Janae vonche
Great place. They do their job essentially.
Janae was great, I had issues not knowing how to lock my door properly and she came out quickly to help me. She also explained everything throughly where I would understand all of the payments, and late fees so I wouldn’t occur any, and also I pay on time.
Great place 😊
Janea was awesome! Very considerate, offered options to best fit my needs and was thorough in explaining the process. It was a relief to have such friendly help in a stressful move! Thank you!
Janae was great this is my 2nd time renting here with her came back because of the fabulous experience last year
Over priced
Janae is the best she is always helpful
Janae is fantastic
Janae was very helpful thanks
Janae was very helpful went the extra mile great communication also very happy with service
Janae was great ty
Janae is the best!!
Me and my family rented a storage here and the workers was very nice and helpful. I would love to get a storage here again, thank you for your great customer service.
Ive rented at this location twice and i must say i always felt welcomed, provided great service and i felt safe. Thanks
The property manager and team made me and my husband feel welcomed and valued as customers. I definitely recommend this location and appreciate all that you guys did for us.
Visited this location 2 years ago to stores items and have been dealing with them ever since. I have to admit they are patient, friendly and very welcoming. The team definitely know how to make you feel your items are safe and trusted. Keep up the good work guys! 👍🏾
They threatened to sell my stuff even thought I paid my bill.
Janae was great fast service recommend
Great Service and clean unit. Alex and Janae were super friendly!
Janae and Axex went out of their way to help me. I am thankful for their patience and going the extra mile for me .
It is filthy and they have no light to see inside my stinky dark dirty storage unit.
Paffordable prices
Wonderful place to store!!! I come back to this location every year! Very clean property, the staff, Alex and Janae know me by name and I love that they always remember me!!!
Janae was great, fast and friendly! She helped my friend yesterday when he was really in a bind, thank you SO much!
It works
Alex and Jamae were great. Fast, efficient service and I have the space I need.
Janae and Alex were fabulous, very clean facilities and hard working individuals at this location thank you both very much
Janae and Alex are wonderful they provided us with bottled waters from their own supply yesterday in the heat thanks so much we appreciate that they went above and beyond to help us out
Janae and Alex has great customer service and clean location they were very helpful with my move in.
No lights inside storage unit
Janae was great helped with my parking rental and did another rental at the same time, busy place but great service thank you!
Janae is the best she was very helpful I needed the $1 promo and she helped me find another location that works for us thanks so much!
Janae is fantastic, I've stored my boat here for years, she always calls me if the tarp is off ot anything might be wrong with it, thanks so much!
Janae is the best, always very helpful!
Complete service Very friendly personnel. Great security. Very clean
Rented a unit with $1 a month promotion at a different Public Storage location. After the promotion ended I looked to rent again at the Fridley location. When I asked if I qualify as a new customer they said yes. Made a reservation and received a call saying I was an “abuser” of the new customer program.
Janae was the best helped with my payment and turned autopay back on for us
Janae was on duty here when I stopped in to ask some questions. She was very nice and professional and was able to answer every question I had. I definitely recommend this place for anyone looking for a storage unit!
Janae was very helpful and friendly and all smiles
Janae was great thanks for all the help
It was nice and clean. Very welcoming when walking in the door.
Alex and Janae we courteous. Lots of fun and very knowledgeable and professional. Will recommend to others...
Janae was helpful and awesome!
Janae is the best ty
Janae was great!! Best tour ever.
Janae and alex were very helpful and informative
Janae and Alex were very friendly and helpful
Janae and Alex are fantastic people!!
Janae and Alex were amazing the best had a fantastic experience
Janae and Alex were great service
Janae.. Awesome Service!
Denay is very generous and helpful thanks
Janae is great she’s always willing to help
Janae and Alex fast fun and friendly
Great rates
Saw Janae great service!
Meets expectations
Great service from Janae and Alex. Very quick and friendly!
Janae was friendly and fast when showing us the storage unit and getting us all prepared for our first day move in!
Since the day I walked into this establishment they have been very accommodating, friendly and knowledgeable. The gentleman who signed us up went out of his way to make sure we had the correct lock, seems trivial but in hind sight it was very important.
Quinn was terrific!
Janae and Quinn were fast and friendly!
Janae and Alex were fantastic great service! 2nd time renting here!
Alex and janae did all they could to help, great team
Janae and Alex were extremely helpful!
Whats the latest i can access my storage in the weekend?
Janae Vonch - Was Phenomenal make her owner of public storage, keep her at this location 🤗
Puedo guardar mi motocicleta en ese lugar?. Cuanto se paga mensualmente?
Giving 5 stars due to the quality of service I received from both Alex and Janae. They were both extremely friendly and went above and beyond to help me with my requests. Alex and Janae are extremely high quality and trustworthy people. Highly recommend working with them.
Janae and alex are great!
Janae and Alex do a great job maintaining the property have many storages here, will definitely stay a long time, thanks guys!
ALEX WAS VERY HELPFUL AND PROVIDED great customer service!
Fast and friendly, Janae was very professional, both employees were nice.
Janae was very helpful, she is the best
Unprofessional .Poor managed crooks! I will be taking them to court. They will change prices on you give you ridiculous penalty charges if your late, and charge you twice" , the large woman who runs the place is an incompetent oaf, who will have her assistant help u o oh so that assistant can ask her the question you just asked the assistant because the assistant doesn't know anything! I will never do business with PS EVER AGAIN Avoid them like the plague!
Very nice storage space.
Very reasonable
Friendly staff
Great staff!!! Especially the ladies!
Melissa was helpful
Me liss a and Janae were very helpful
Janae and Melissa are wonderful people who give good service!
Perfect service 👍 life saver for the stresses of moving!
Melissa did a great job helping us today!! Thank you
Melissa did a great job helping us with our furniture and made it easy for us thank you soo much
What is your phone number
The worst storage place ever! Been here a year and my unit has been broken into twice. Communication sucks which makes everything so much better 🙄 I live out of state so this is obviously a huge inconvience. I was offered a chance to move units but go figure they don’t have the same size. None of there cameras have a good view of the ENTIRE lane my unit is in so of course nothing can be done and obviously nothing is being done to prevent this since it’s barely been 6months since the last time this happened. Also was supposed to receive a credit 3 months ago and still haven’t seen that. If you care about your stuff, probably wanna find a place that does as well.
Janae is the best!!
What time do the axcessgates close
Clean, secure and well maintained. One of the onlu storage facilities where water does not seep into my unit.
Janae and Frank were a huge help!! They made sure everything was perfect from start to finish!
Excellent service here! Thanks Janae and Frank you were also
Frank and Janae are awesome.
Frank and Jeanne was awesome,and Great Team.
Janae is the best
Feel that the place is not being kept up also prices have gone way up.
Janae at office was great and facilities are top-notch!
Andres was very helpful, they were really kind and informative
Had an appointment to rent a unit at 9:30am. Office lady showed up at 9:38. They 'require insurance', not included in the advertised rates. Unpleasant experience. I would have walked out but few alternatives are available nearby. Bring your own lock, or they'll charge you even more.
Terrible place do not bring your things here your stuff will come up missing they break into customer storage and don’t notify you until weeks later then tell you to get there coverage and then tell you that there is nothing they can do about it we really think it was a inside job because the camera didn’t catch anything and how the locks were neatly cut smh if you love your things and value them just remember not to bring them here
Alex did great. Wonderful experience
Janae Alex and Thomas are a great team Clean location ty
Renting a unit here, very good pricing. Young lady by the name of Janae helped me out, VERY POLITE she even walked with and showed the storage unit to me. Any other place just gives me keys and points.
This people are clowns and stupid they say they are open 0930-6pm but never have anyone in the office. When you call one idiot talks like a fool n think they are running internet business. Very useless company I hate them.
I love their customer services and politeness well the lady at the desk janae was kind and awesome
Great staff!
Thomas at the fridley location has great customer service!
Reasonably priced monthly storage units!
Thomas was super sweet and easy to work with. Everything was quick and easy to manage. The site layout is easy to navigate as well a majority of units are accessible via your vehicle. THANK YOU Thomas and Janae for making today quick and painless
Janae was very helpful and I was very satisfied... Perfect customer service!!!
Great customer service, thanks to Alex and Thomas 🙂
Janae was very helpful and got me setup with the storage unit perfect for my needs. Great service!
Great customer service and the guy was good show me everything
Thomas has great communication skills very good with the customers I give him a five star
Janae was the best ! Quick service!!!
Thomas provided excellent customer service. I'd reccomend this location.
They let me stay and fix my van
Janae is very hard worker they are always busy either in the office or outside cleaning up, keep up the great work!
Do not Use Public Storage, you will be upset afterwards. If you pay with cash make sure to check your receipt. Not all staff, but one in particular is very shady if you pay with cash. Mickey Joy, the area manager doesn't care for customer service. This all from personal experience. I've complained to managers about issues and no one cares. No one has ever called me back about the issues I've had with this place.
After my unit was broken into it was very frustrating for me, being that I live out of town. It also seemed they may have had some careless workers who weren’t doing their best at making sure things were running smoothly. Today I received a call from a Jenae (hopefully correct spelling) and she sincerely apologized and made me feel comfortable with continuing to use them to store the rest of my things. I’m just glad thing worked out!
Janae was so helpful and made my first experience renting a storage unit easy!
Angel was very helpful and efficient, and quickly found the unit that worked for my needs.
Angel helped me get set up with my unit fast. Was very friendly and got me on my way.
Sharnell and Janae were great! As in getting me to put five stars for their bonus! Go with Trojan storage over public storage now.
What happens if u don't pay ur unit by the 5th of the month?
She's the best Sharnell love her
Darnell was awsome!!!!
JANAE AND SHARNELL THANK YOU SO MUCH, YOU LADIES ARE BOMB AS HELL.
Because Sharnell is always kind and helpful to me. Random Adams. Hwy 52 is where I rent but come to fridley to pay my bill thanks again Sharnell
I have been using this public storage for one year and I love it. Sharnell is incredible helpful and friendly. I feel very safe storing all my stuff here.
Best service I have gotten to date thank you Janae quick and friendly.
Janae I like this place in her She made a great job
Janae was great, great experience with public storage, she helped me with directions to the facility as well.
Sharnell was very helpful with getting the proper storage size I needed. Very nice person with excellent customer service skills.
Very accommodating and friendly!
Great customer service. Very friendly, very helpful. Sharnell was amazing at her job!!!
Customer service was great explained everything I needed to know.
Sharnell was great keep up the great customer service
They have great customer service skills, clean environment, and very helpful. Sharnell and Thomas are great people. Keep up the great work
I had a great experience with the associate. She was able to help me with all my needs and beyond.
Dc v pool
Janae and Sharnell did a great job!
Sharnell is amazing. Not only did she make sure I had the right sized unit but also made sure I had the right supplies. She provided some of the best customer service I have ever received. I would recommend this location to anyone looking for storage and work with Sharnell because she made this process and experience as seamless as possible.
Very happy with the service provided by Janae! She made my move-in process smooth and easy. Definitely recommended!
The people who work there are very rude, if they are even in the office.
Janae is a sweetheart, she needs a raise! Have had great experiences at this location with all staff.
Very professional service at this location. Sharnell/Janae was very professional I also liked that other customers came in the location and she knew them by name really shows that they take a lot of pride in their work and do an excellent job. I will definitely recommend this location to everybody that I know that is looking for storage. Thank you for the excellent service.
Janae n Thomas friendly fast and went above and beyond to get me a storage unit
Janae & Thomas were excellent service providers to me today!
Sharnell had made this experience so much easier then I had planned. She was friendly knew what she was talking about and helped with saving us money.
Was fast and easy
Janae waa great. Thanks.
The pmace was nice and clean. Janae was great. Awesome customer service and a good attitude. Thanks.
Sharnell was fantastic to work with. Very friendly and informative!
Great service and Frindly awesome experience!! shamell was amazing very very helpful
They were very helpful and fun to work with.
Awesome customer service! They took time to make sure all my needs were met. And also helped with daughter due to the rain. Excellent service! Thank you!
I made a reservation, did the express check-in online, and showed up a half-hour before closing (the soonest I could make it). the door was locked and there was no one there. I waited around, called a few times (no answer) and noticed the sign saying the manager would be back 5 mins to closing. Why would you take your break during the last half hour of work? when she finally showed up she was very unprofessional and told me she couldn't help me. I told her it was an emergency (which it very much was) but she insisted that I was not there when I told her I was and again told me she couldn't help me. She is a heartless, lazy, unsympathetic person and I hope she learns to take her job more seriously. I believe her name was Janae-- she was Caucasian with black hair.
Very polite, extremely kind, got me the best service possible.
Sharnell was very helpful,professional and knowledgeable.
Sharnelle & Mickey were great! Fast & efficient service. Very good customer service!
The representative that serve me was very very patient and helpful really nice and took the time to cover and help with all my needs above and beyond im very likely to recommend this location to everyone i really love her customer service thank you guys
Great service and very helpful.
Good service from Janae. She was working alone at the time, so I had to wait for her to get back from showing around another customer - a bit annoying, but not her fault. Tip: make an appointment beforehand if you can.
Janae has a great costomer service personality and detailed in explaining everything during paper work and while showing unit.
Janae has great customer service
The best storage in twin cities I love staff and I love how sharnell was so helpful and polite!!! I would give 10 if I could thanks guys!!!💯😂👌🏼👍🏼
Sharnell is a great person i loved to see her every month
Very helpful, great customer service
Great customer service skills!
Janae is the best, thanks for a great rental service.
Janae was wonderful and helped us through everything with skill. Highly recommend.
Janae and Brooklyn very good service, let my son color with markers during paperwork, thank you so much
This is my second time working with Sharnell here at Fridleys Public Storage. She is delightful and very helpful!!! Thsnk you Sharnell!
Terrible all location liars 1$ first month you end up paying for it your 2nd. Ride unprofessional
Sharnell janae assisted me and was very helpful and respectful.
Sharnell is awesome in customer service.
Janie was Awesome! Nice and friendly. 😁
Clean, excellent customer service & super fast by appointment 🤗
Janae was very helpful and friendly. She made sure we were content with the storage space before signing anything. We really enjoyed being helped by her :)
Excellent service
Great service thanks ladies
Coming back to edit my review. The employee makes you pull out you phone and write a review on the spot as you are signing the contract. I felt obligated to put 5 stars because it's Minnesota and we hate confrontation. The girl was nice. Storage was good. No issues there. I removed the stars because I feel the reviews are a bit of false advertising. No one wants to write a negative review while standing in front of an employee.
I get the best service
Janae called me so quickly, I was already on my way to the storage! Very satisfied with the service.
Sharnell at the Fridley public storage was amazing! She made me laugh, she was very nice, helpful and made sure that I understood the paperwork! I will definitely go back
Brooklyn was fantastic to work with.
Janae aka Frozen
She was very nice and very helpful. She knows her job well. I really appreciate the service.
Sharnell is a very great worker and very polite
I was very pleased with the customer service representative name Sharnell , she was very helpful and courteous and it was refreshing .
Because there is good customer service her sharlnell is the best
Great service from Janae
Everytime I come into Public storage I always get greeted with a smile by Sharnell
Janae was very helpful in assisting me with everything I needed I really appreciated her service.
janae is great, thanks
Sharnell has been a great help. Would suggest anyone to come here.
Janane great customer service
Janae doing perect doing very good job thank you for service
Good location, Good prices and Great service. Janae took great care of me.
Sharnell was very helpful and explained all the contract information very well. Got me a very good location for my needs and was very courteous. Thanks again for you help!!
Friendly and pleasant, great customer service. The staff is easy to work with and very helpful
Great service, friendly and helpful
Very friendly and walked me through everything! Brooklyn was great at going over all my options, and helping me choose the right unit. Sharnell even walked out in the cold just to make sure i could get in the gate easily
They were very friendly and moved me quickly through the process. Fantastic service!
Thank you SHARNELL, KATIYANNA & JANAS best customer service since I have been renting (2013) nice and waspolite keep smiling ladies
Beware I was told by an employee there that if I had my things out of storage by the 6th I would not have to pay for the month they would pro rate me back . I have been a customer there for around 4 years and was told after they took the auto pay out that they were sorry but for the fact I have auto pay they would not be able to refund my money. Since, I have tried contacting Mickey Joy, district manager .After leaving numerous messages i have yet to hear back. Poor business ethics.!!!!!
The service provided was amazing, quick, and easy... recommend this location to anyone! Ask for Lavonte and Sharnell and they'd give you top service!
Janae and Katiyanna two wonderful ladies at this location. Always making rounds, keeping it clean, and secure. Thank you guys for being helpful and professionals! :-)
I love the place
recently my mom reserved a storage parking space with and online discount price the following day Janae called my mother on her phone asking her when will she be in she told Janae that she will be in the following day my mother went in to the fridley location with me and we were told by Janae and her coworker that my mom will have to look at the parking spot first which was fine but due to the fact that my mom had brought along her 2 year old grandchild she asked me to go back with the guy to see the space i agreed as we went back to look at space the guy ask me have i ever had a space at public storage i said yes an on our way back to the front he says that my other can't get the online discount because it was 1 person a household i clearly stated to him that my mother don't live with me and that she owns her own home and that her driver license will show that an that she owns her own home but he and Janae still refused to give her the online price so we left but as i was leaving i called back to ask Janae and her coworker why was i denied the online discount because the person before me was allowed to rent a space even though he stated that he didn't have a title or a bill of sale they kept talking there way around this and so then they start saying to me the reason why they wouldn't allow my mother to get the online discount is because my number and my mother number were the same which was a flat out (LIE) and my mother stated to them that wasn't true because they had called her on her phone not my phone...these new people that work at this public storage location are the worst and they show favoritism to customers
I absolutely loved the service I received from sharnell. She was very helpful explaining in detail everything I needed to know about my unit, while being professional and humorous.
The ladies here were so friendly and funny. They were the highlight of my move!!!! Thank you Sherrll and Jane'
Sharnell was super helpful with getting us set up!
Janae was great, really helpful and was a good worker thanks (:
Janae was very informative and helpful! Give that girl a raise. customer service at it's finest!!!
Exelent customer service very profesional sharnell is awesome and very entusiactic im glad i pick this place
Sharnell is very friendly helpful pleasant we like her very much.and we will tell everyone we know that needs a storage unit to come here to this one. Thank you. Carol saverino
Very helpful , patient and informative the best two workers I've ever meet that works.
The staff at pubic storage are very friendly Knowledgeable
Everything is just fine as far the storage goes; the attendant was cheerfull and service is good. i gave 5 star because of the good attitude i got, but the rental space didn't get swept out, and seeing that she was by herself at such a large facility and had customers coming in, - she needed help and she apologized for it, so i excused it. Very nice personality - smile. Thank you very much!.
It w
There was a break-in at the property. Many units were hit including mine. There is a security system, but the mgmt had shut it off. All the cameras were turned away from the gates. The staff mostly shrugged. I don't feel my stuff is safe there anymore.
Great people work in this place
Good customer service
Sharnell was very prompt great personality very knowledgeable. Great place to come store
Shaken elk was very help, and very polite. The process to get a locker was very fast, and easy. I would recommend this facility to anyone.
Exelent servic
Sharnell and Jane service is phenomenal and they are very knowledgeable and I would recommend all of my friends to this location. Job Well done.
Sharell was very helpful and I enjoyed my experience while getting my storage
Very friendly and prompt service! Sharnell had a wonderful smile when greeting me at the front desk!
They are the nicest people and they treat you like family
Very helpful, and nice.
Sharnell was wonderful. She stayed late to help me get into my new storage locker. A++++ people skills a definite joy to work with.. Thanks
Janae and Sharnell were helpful and friendly
Janae and Sharnell have me a great price and great service. In the future I will definitely recommend this public storage location to others.
Sharnell was very professional and personable. She was very helpful in answering my questions concerning my upcoming move and the materials I would need to facilitate the move. It was indeed a good customer experience by being served by Sharnell.
Repeat customer of this storage chain:-)
THE LADY THAT HELPED ME WAS MS SHARNELL SHE WAS REALLY PLEASANT TO WORK WITH , SHE ANSWERED ALL MY QUESTIONS, THE SITE THAT I RENTED , WAS JUST A LITTLE BIG ,BUT SHE SAID THAT I COULD PROBABLY GET A SMALLER ONE AT A LATER DATE I GAVE HER A FIVE STAR RATING *****
Janae was great! I've never used a storage unit before and she made the process quick and easy - just what it should be.
Janae was nice and helpfull and answered all questions
Great service, quick in and out renting. Chelsea was a good help
Chelsea did an awesome even with me coming in 2 hours early. Fast and efficient.
Janae showed me excellent customer service.! She kept a big smile on my face.
Janae was awesome! Very helpful and informative.
Janae was very helpful and informative.
Chelsea was incredibly helpful and made our process an enjoyable one!!!
So irritated with this place! Every year now they raise my rates $18.00 Started out paying $144.00 and now I am paying $180.00. Definitely looking for a different place to store my stuff.
Chelsea has the ultimate customer service skills to make you feel at home!!!
Excellent customer service from Chelsey will recommend frienda
Chelsea did a great job we love her!
Janae is the best girl in the world, give her a million dollars! Great experience!
Janae help me clear up a problem I had with paperwork. Was. Tremendously helpful and honest.
Chelsea was very helpful and the locker was very clean.
Chelsea was really great
Keep up the good work
Janae was awesome and very efficient informative and helpful! She deserves a raise!
Chelsea was very helpful. Reserving the unit was a seamless process.
Janae did an awesome job! Got in quickly and taken care of.
Chelsea. Is awsome
Chelsea was a pleasure to be served by. She was very knowledgeable friendly and professional. She is definitely an asset to your company. I would recommend her and your company to anyone that inquires.
Janae was very friendly. Nice smooth process!
Janae was very nice, helpful, fast and efficient with my payment process. Very nice girl.
Janae is amazing and beautiful and kind and was so helpful and sweet. She had great energy and gave great customer service. She's the best public storage employee I've ever met, and I've met a lot of them with the business I'm in we've used multiple storage facilities in the past.
The staff at this location are very helpful. I met Janae and she helped to explained to me how some of their products work for my unit. Great customer service.
Chelsea gave us a quick and painless check-in.
Janae. Very helpful with my payment. And friendly.
Janae is fabulous, she is a great attribute to this company, she returned my call very promptly and greeted me with much respect and care when I came into the office. Good job Public Storage with hiring this gem!
My first time getting a storage unit and Angel was so helpful getting me a unit I was happy with! I had originally reserved a smaller unit, and she showed me a better unit based on the amount of stuff I was moving. Great experience!
Angel was fast,efficient and very nice. So far so good. Thx
I was helped by a young lady by the name of Chelsea and she was by far the most helpful and understanding employee of any storage facility I have ever been in. There was confusion about my space and fee's and I kept getting the run around by different operators and she took it among herself to find out what was going wrong and single handedly fixed the whole problem. She deserves a manager position if she isn't already one. Thank you once again for helping me out Chelsea! I am also 3,000 miles away from my storage unit and this situation was taken care of as if I were in the office with Public storage.
Chelsea was awesome and extremely funny. She definitely made the experience enjoyable.
I loved this facility because of the excellent customer service. Chelsea was very fast and efficient thanks
Great service from Chelsea
Great chesle helped out wonderfully
Chelsea was a very helpful manager
Chelsea was awesome. Wonderful customer service..
Chelsea was great
Chelsea was informative, needs blankets to keep her warm outside!!
She was Quick, gave all the information I needed, answered all my questions, smiled will giving her service, she had a ride to the storage container. Sold me a mattress cover and gave me quotes on boxes.
Great service by chesea
Because Chelsea is an awesome employee , our experience was exceptional, Along with her professionalism was a big help.
Very helpful and nice
Jan had a great personality and answered all my questions.
Chelsea was great and profetional:-) nobody could do better, thanks
Good service Chelsea !
The employee, Chelsea, was sweet, friendly and was able to help me with everything I needed. The storage unit had some leaves in the hallway, otherwise was clean and easy to get to.
Fast and friendly service from Chelsea. Thanks:
it was good customer service. very good job by chelsea she gets the job done quickly and she is queit helpful
Chelsea was great!
My experience with chelsea was very professional and good she assisted me with everything I needed in a timely manner
Chelsea was very quick and helpful. I had a good experience.
Intial sign up with Chelsea was a plesant experience, i hope this is an indication of the rest of my retal experience with this company...
Everything went great with chelsea
Chelsea was amazing. Couldn't have asked for better service!
It was great Chelsea was wonderful New her job well thank you
Chelsea was great!!!
Chelsea was super helpful. Really helped out considering the morning I was having
Chelsea provided great customer service. So pleasant and efficient
Chelsea was awesome. She was very helpful and very friendly. The lot was very clean and I love how many security cameras on lot as well.
All the other reviewers were right about Chelsea. She was great to work with and very personable.
Excellent Experience! Chelsea went above & beyond the call of duty to assist me with the getting the best bargain & space for my needs. She was courteous & professional as well. My pleasure doing business with you & Public Storage .Ms. Chelsea!
Chelsea was EXTREMELY helpful and explained everything really well. She helped both me and my mother get units to assist our move and made everything easy and go very smoothly. Big thanks.
Chelsea was so great to my family, thank you for understanding.
Chelsea was great, helped me out with transferring my unit to one that was more convienient
Me and my mom came to this public storage when it was almost closing but chelsea didn't mind helping us find the right storage and taking her time and giving us a good attitude.
Easy experience, Chelsea was very professional and handled everything well.
If I could give this location 0 stars I would do that. I have been at this location for several years when they were Minikahda mini storage and on into the transition with public storage. Since Public Storage took over they not only raised my rates, but lied to me explaining that my things would be lost if I was not to pay my bill within the month. I had a hard ship in my life where someone destroyed my car and I was unable to replace it and I was left on the street homeless along with being low income and disabled. When I called Public Storage they told me that I needed to pay my storage by the end of the month and if I didn't my items would be auctioned. I have since been told by a more reputable location that this is not true and that you have a certain amount of days beyond the 30 days to pay. Basically I had another 15 to 30 days to pay and I did not have to be panicked by it considering I have a panic disorder and this inflared it. Don't like this place, the staff is ok. Please try to rent from somewhere that is either privately owned or just simply not public storage if you can do it!! I no longer do my business at this location even know my items are stored there! I have to go into another location elsewhere to make sure that I'm not lied to and understand I'm just trying to pay my bill and not playing games. If I had the physical ability to move my items out of this place I would. When they changed over I had no choice but to continue on as I am physically unable to move my entire storage unit. And have absolutely no one to help do so.
chelsea was amazing, I loved the way she treated us💖
Great Chelsea help alot
it was a good experience Chelsea was friendly and helpful
Very sweet young lady..Chelsea...went way out of her way to make sure I got everything I needed..... even a roller of saran wrap to help hold thing together. Public z storage &z Chelsea are a winner.
I have very good experience with the people of Fridley location, they are very helpful and nice persons. Especialy Chelsea, how is always taking care of costumers in the rigjt way
Best customer services I've experienced so far.
Chelsea in the office was very helpful to answer my questions. The facility is clean and seems safe.
Chelsea is awesome!
Chelsea was very helpful and kind, even stayed after hours to help me out. She needs a raise! Thank u chelsea
Chelsea was wonderful
I worked with Chelsea the best experience ever....she was very helpful in finding the right unit for the right price! I can really say that she has staller customer service! would work with them anytime
Chelsea provided Great Service! Very patient, friendly and knowledgeable!
Mickey did a wonderful job
i worked with Chelsea and she was great. she helped my very quickly and she was very organized.. the experience of renting my first storage unit was great! i definitely recommend!
Experience was excellent Chelsea was great
Chelsea, was outstanding and very professional. Thanks for everything.
Chesley was extremely helpful and awesome to deal with.
Chelsea was nice helpful
Chelsea was awesome!
Chelsea was very helpful
Cameron was a lot of help! Thanks!
Office personnel was vary nice and helpful
Great costumer service
Service was on point. No issues
Loved the service from maurice kind to me and my aunt not easy people to deal with
Pleasant! I came in with my child and Maurice was considerate enough to give us a ride to our storage unit, instead of walking. Nice people! !
very helpful!!
I was helped by Shantel she was very professional and nice with helping me find and get everything I needed.