Public Storage Self-Storage Units at 5350 Industrial Blvd, Fridley, MN

I had a great experience with this team. :)

Michelle at Public Storage helped me greatly with my trailer today, after unsuccessfully going to 2 other Public Storage locations I highly recommend her

Are there garbage cans or a dumpster on site?

Great service & site managers, but I appreciate when P.S. keep my rates lower to make me feel like a valued customer, (which they didn't do here!)

Wish they had 24 hour access or at least a little later then 9. Otherwise great experiences here.

Great

I will never do business with public storage again. I moved put of my unit yesterday and they charged for an entire month this morning, after telling me yesterday that they would pro rate me for the 29 days I was not going to be using the parking space that I had rented. Now, i am not allowed to use the space because i have moved put, theu topk my gate code and everything. So i have paid a full month and cannot use the space. Dishonest, dodgey people work here, and that's if you can find them. I cannot believe the business practices that people get away with. The lady I spoke to on the phone this morning in the call center was incredibly rude and unhelpful, and all but told me to kick rocks. Find literally anywhere else.

Changing my rating because they don't prorate when you cancel. Don't you know it's hard times out here give the little man a break. Anyway storage worked for what it was.

Bought a locker thru auction with my friend on July 16. On the be same day I paid to go from my house to the facility 1.5 hours away to clean out the unit the last rolled me she was going to be leaving right away to go to another location. I had to buy a lock from them because I forgot mine thinking I was going to have way to much stuff for only 1 load. Upon opening the locker and very quickly realized it had been already rummaged through and nothing but trash had been left I right away turned and went to the office however nobody was there because the lady had already left. So I called and I left a voicemail and I called the auction site I had bought it from and the next day I still had not gotten a return phone call so I called again to receive a voicemail again so I left another voicemail. I also had to call the district manager just to try to get some sort of answer as to when I would receive my refund. Also left another voicemail there finally I received a call back on the 19th stating that if I wanted to drive another hour and a half back to the storage facility site I could get the money back that I paid for the locker however I was not going to be able to get my money back for the lock that I had gotten nor was there any sort of offer for any kind of compensation for the money I had to spend to get out here in the first place. Once I had arrived to receive my refund the door was locked and there was a young lady in the office who after a few minutes came out and said that I would have to wait for 10 minutes because she was on dinner break and she was eating and had to finish eating. So I sat and waited in my car for 10 minutes. So other than the time that I wasted to come out to the storage facility to pick up something that I had already purchased I am out over $100 because the storage facility is not honest about the things that they are selling. Nor are they willing to compensate if it was a mistake on their behalf. I I'm definitely going to think twice about doing business with this location in the future.

I cannot thank the property manager, Kylie, enough! She personally followed up with me several times in regards to a unit I rented for a former employer. There was billing issues with my former employer and she was understanding and patient while playing phone tag for several weeks. I am I incredibly grateful for her help! Nice units and prices on par with similar locations.

Easy check in, fast and friendly. I have used this location several times over the years.

This is the worst storage facility. The managers have all been very unprofessional. My unit was broken into and the manager told me she had just walked the rows and noticed nothing out of the ordinary. My lock and handle area on my unit was completely mangled. Along with 6 other units in my row. The orange door insurance is just as bad. Trying to get a claim of my stolen property has been a ridiculous process. I travel for work and only come home for a couple days. The last 3 times I have been home the facility has been left unattended for hours. I have waited around and called and still receive no call backs or support. Do not rent here.

Do not by any means use this location, they must have hired someone who lets people come in and do whatever they want , they literally did 5000 in damage to my truck ( they cut all three catalytic converters off, they cut the bed topper and stole everything out of it.) I travel for work and have to park my truck to ride in the company truck. I'd been better off to park at the Walmart. The people in the office said the cameras that were supposed to be recording that area don't record. They did nothing to help us out. They actually called us and said there is a tote sitting behind your truck (this was originally in the bed) and if you don't get down here to pick it up we are going to fine you. I just want to know this happens in a secure storage facility that you can not even get into after 9pm and no one saw anything? Not even the cameras that actually do record? If you have vehicles or anything in there get it out now.

Kylee was very helpful and wonderful to work with 😊

The reason why I gave it 2 stars is because I was a customer for 4+ years and they kept raising the rent yearly.l(what overhead can you possibly have) my stuff locked up in storage and no one is obviously going in there to clean and make it smell pretty IT JUST SITS THERE LOCKED UP. when I moved out (4/22) of there they were charging me around $175 a month for a 10×10 space (size of a large bathroom) You don't screw your long term customers. if anything you should get a break for long term loyalty and raise the price on new customers . I'm not even mad or writing this maliciously it just seems as* backwards to me

I'm looking for a storage unit how can I get one please!!

Five source storage is one of the best storage units around they have indoor storage they have temperature control so it's a constant temperature year round they have a big big garage area where you can pull in and unload your stuff they have carts two wheelers they have bathrooms they have high tech security so there's cameras every place what more can you ask for and they're very reasonable Dave defoli would love to help you give him a call he's a great guy 1400 Selby avenue Saint Paul

After making my reservation, Alex quickly replied to set up a time and day to come in. Janae helped me out in person and made the whole process easy. Unfortunately my rates have been raised twice in less than 8 months and my price has doubled.

Impossible to get a hold of

This place has THE ABSOLUTE BEST customer service hands down! Jenny in particular is OUTSTANDING! I feel like I am leaving my precious belongings in great hands! Thanks for all of the help!

Jenny was a great kind person she's the best ,❤️

Kylee is the best, and app is great :) 5/5

Excellent customer service, great value, and secure site. Manager is very helpful and sweet! Will definitely recommend and might even rent another unit!

Great location. The manager Kylee is very pleasant and helpful.

If a person has a storage unit and dies how long do next of kin have to update or remove property?

Good place to start things nice people

Kylee was really helpful and we storaged our things for 8 months everything was good I am glad we used this location

They have several different size storage units available. The place is secured, I personally don't like the area it's located for the fact well I wouldn't want to leave my car any where unattended to long in that neighbor hoof it's a little shady.

I was wondering if you had any storage lockers available? Sizes of the storage lockers and prices would be helpful and if you have any thing available

Chelsea was a joy to work with when storing our RV. She was helpful, kind ,informative , quick and professional .

Wish it was open 24 hrs

They keep raising the rent! 2 times for me in just over 1 year

Very friendly very helpful I will do this again with her anytime anyplace thank you very much Jenny P

Kylee was very helpful and patient. Very safe location to store

General manager Micheal was very helpful. He addressed my plowing concern and was able to help me with an unrelated issue to the call.

Lita was exceptional when above and beyond I gave you a 5-star because of her her customer service thank you

I’m leaving this review because I was asked after my transaction with them. Seem to be a easy process, got a tour of the locker. They do charge you for a lock and insist that you insure the storage locker itself, which seemed odd to me but whatever. My biggest complaint is the cost! $155 a month for a 10x20. I believe Jenny helped me, she was very outgoing and down to earth, there was another girl there but I did not catch her name. They are they reason I’m leaving the 5-star review as they did great!

Jenny helped me really well. Fast and easy transaction. I recommend this place.

Excelent service and Kylee and the staff was very nice and professional.

The best employee ever

Geat location in fridley. Kylee is great helpful manager thank you

Kylee was very professional and friendly.

Kylee, is an excellent representative for Public Storage. She answered all of our questions fully. She was also very professional.

Can't boast enough about the customer service at the Fridley, MN location. Kylee was great to work with. She went above and beyond for sure. I greatly appreciated her help!

Very good service and staff

No hassle at all. Quick and good cup service

Kylee what's today storage space

Kylee was great with helping me out. She was friendly and helpful! Office was clean! Wonderful and fast service!

Kylie was very helpful with my daughters situation. Place is clean and she is friendly.

Kylee helped us

Such an amazing experience working with the store manager, Kylee. She was very friendly and made the process easy beginning to end. Definitely recommend working with her.

Kylee- Is very curtious, Informational and a bright unique smile to make anyone feel comfortable.

Great place to store a vehicle , luv this place . Thanks Tori , Kylee..

Kiley and Toya made my day. Without them our move in would be so hard. We appreciate the team at Fridley. Thank you for make our life easy.

Just got storage unit yesterday. Check in went very smoothly. Jarod explained everything very well. Friendly staff and clean.

Dianna was a big help and has excellent customer service

Both the lady’s in office have great customer service and friendly service Tori and Kylee thanks so much

Update: Public Storage has made good on there promise. I got my fees waived. Thank You for your help.

Tori did an amazing job! She was super friendly, positive and timely. Definitely recommend this location and working with Tori.

Karla was very kind and really helpful they are also very clean and really helpful with pricing.

Tori was excellent. Answered all our questions and was very knowledgable. Was able to accomadate all our needs as everyone's situation is different. Would definitely refer friends and family to Tori in the future. Two thumbs up. Thanks.

Tori was excellent! She helped me through everything and was very professional!!

Love this location. The employees I've talked to are really nice and very understanding. Ask for Kaylie, she great. Willing to help and listens and hear what you need.

Kylee was very helpful!

They allowed people into my storage locker without permission

Very knowledgable, helpful, and sympathetic to my situation. I couldnt have asked for a better property manager, Kylee is simply the best!

Alex and Kylee were great!! Thank you so much!

Kylee was real sweet and kind

PUBLIC storage has Excellent Staff constantly Maintaining the Property and Saving Us Time and adding Security for our Stuff!! GO KILEE!!

Kylee was so helpful and courteous with helping my client and I get caught up on her storage. She really treated my client with the respect she deserves and not every customer service worker does that so we really appreciate it. Thank you Kylee for making a stressful situation a little more manageable!

Kylee was an amazing help! Definitely recommend

Great location and easy to access my unit! Kylee was super helpful on my last visit.

Kylee was extremely helpful THANK YOU KYLEE!

Janae is always very nice and the facility is always nice and clean when you pull in, you can tell they really care about their customers and their store, thanks!

Janae, made a tour with me and was friendly

Awesome customer service

Easy in easy out whatever you have to store.

Janae was awesome

Janae was fantastic really helped with getting my parking spaces! Great monitoring service and security!

Over price. Continue to raise the price but no added value

100% recommended this location. Alex was super helpful and friendly. Getting the unit was quick and easy. Could not be happier with my experience.

Janae was great!

Janae is fantastic make her the manager

Good people and helpful service!

Janae has great customer service and was very helpful and informative.

Jarrod and Janae were amazing thanks everything was just fine

Great service Janae and Alex are the best

Janae was very helpful thank you nice clean facility

Janae nice girl thanks

Janae was great thank you nice clean facilities

Janae is always helpful and friendly, also Alex

Janae is fabulous as always

Alex at this location was a life savor of the night. He helped me get my garage closed and securely locked. He was very respectful and very polite in helps me. I would highly recommend this location if anyone is looking for amazing staff! ⭐️⭐️⭐️⭐️⭐️

Good people love there Energy! Very helpful ! Good customer service too !

Janae is great thanks

Janae was fabulous

Janae is the best, always friendly service have rented multiple units multiple times. Thank you Janae and Alex

Janae was very informativas

Janae and alex were friendly and helpful

Janay was great. She had a pleasant attitude.

Location is clean, staff is friendly and knowledgeable. I was very pleased with the unit and price I highly recommend.

It was great working with Janae..she was so friendly and helpful explaining all of the options to me and what I needed to consider in order to rent a unit. She's very informative, thanks Janae!!

Janae was great, very helpful, very informative.

Janae vonche

Great place. They do their job essentially.

Janae was great, I had issues not knowing how to lock my door properly and she came out quickly to help me. She also explained everything throughly where I would understand all of the payments, and late fees so I wouldn’t occur any, and also I pay on time.

Great place 😊

Janea was awesome! Very considerate, offered options to best fit my needs and was thorough in explaining the process. It was a relief to have such friendly help in a stressful move! Thank you!

Janae was great this is my 2nd time renting here with her came back because of the fabulous experience last year

Over priced

Janae is the best she is always helpful

Janae is fantastic

Janae was very helpful thanks

Janae was very helpful went the extra mile great communication also very happy with service

Janae was great ty

Janae is the best!!

Me and my family rented a storage here and the workers was very nice and helpful. I would love to get a storage here again, thank you for your great customer service.

Ive rented at this location twice and i must say i always felt welcomed, provided great service and i felt safe. Thanks

The property manager and team made me and my husband feel welcomed and valued as customers. I definitely recommend this location and appreciate all that you guys did for us.

Visited this location 2 years ago to stores items and have been dealing with them ever since. I have to admit they are patient, friendly and very welcoming. The team definitely know how to make you feel your items are safe and trusted. Keep up the good work guys! 👍🏾

They threatened to sell my stuff even thought I paid my bill.

Janae was great fast service recommend

Great Service and clean unit. Alex and Janae were super friendly!

Janae and Axex went out of their way to help me. I am thankful for their patience and going the extra mile for me .

It is filthy and they have no light to see inside my stinky dark dirty storage unit.

Paffordable prices

Wonderful place to store!!! I come back to this location every year! Very clean property, the staff, Alex and Janae know me by name and I love that they always remember me!!!

Janae was great, fast and friendly! She helped my friend yesterday when he was really in a bind, thank you SO much!

It works

Alex and Jamae were great. Fast, efficient service and I have the space I need.

Janae and Alex were fabulous, very clean facilities and hard working individuals at this location thank you both very much

Janae and Alex are wonderful they provided us with bottled waters from their own supply yesterday in the heat thanks so much we appreciate that they went above and beyond to help us out

Janae and Alex has great customer service and clean location they were very helpful with my move in.

No lights inside storage unit

Janae was great helped with my parking rental and did another rental at the same time, busy place but great service thank you!

Janae is the best she was very helpful I needed the $1 promo and she helped me find another location that works for us thanks so much!

Janae is fantastic, I've stored my boat here for years, she always calls me if the tarp is off ot anything might be wrong with it, thanks so much!

Janae is the best, always very helpful!

Complete service Very friendly personnel. Great security. Very clean

Rented a unit with $1 a month promotion at a different Public Storage location. After the promotion ended I looked to rent again at the Fridley location. When I asked if I qualify as a new customer they said yes. Made a reservation and received a call saying I was an “abuser” of the new customer program.

Janae was the best helped with my payment and turned autopay back on for us

Janae was on duty here when I stopped in to ask some questions. She was very nice and professional and was able to answer every question I had. I definitely recommend this place for anyone looking for a storage unit!

Janae was very helpful and friendly and all smiles

Janae was great thanks for all the help

It was nice and clean. Very welcoming when walking in the door.

Alex and Janae we courteous. Lots of fun and very knowledgeable and professional. Will recommend to others...

Janae was helpful and awesome!

Janae is the best ty

Janae was great!! Best tour ever.

Janae and alex were very helpful and informative

Janae and Alex were very friendly and helpful

Janae and Alex are fantastic people!!

Janae and Alex were amazing the best had a fantastic experience

Janae and Alex were great service

Janae.. Awesome Service!

Denay is very generous and helpful thanks

Janae is great she’s always willing to help

Janae and Alex fast fun and friendly

Great rates

Saw Janae great service!

Meets expectations

Great service from Janae and Alex. Very quick and friendly!

Janae was friendly and fast when showing us the storage unit and getting us all prepared for our first day move in!

Since the day I walked into this establishment they have been very accommodating, friendly and knowledgeable. The gentleman who signed us up went out of his way to make sure we had the correct lock, seems trivial but in hind sight it was very important.

Quinn was terrific!

Janae and Quinn were fast and friendly!

Janae and Alex were fantastic great service! 2nd time renting here!

Alex and janae did all they could to help, great team

Janae and Alex were extremely helpful!

Whats the latest i can access my storage in the weekend?

Janae Vonch - Was Phenomenal make her owner of public storage, keep her at this location 🤗

Puedo guardar mi motocicleta en ese lugar?. Cuanto se paga mensualmente?

Giving 5 stars due to the quality of service I received from both Alex and Janae. They were both extremely friendly and went above and beyond to help me with my requests. Alex and Janae are extremely high quality and trustworthy people. Highly recommend working with them.

Janae and alex are great!

Janae and Alex do a great job maintaining the property have many storages here, will definitely stay a long time, thanks guys!

ALEX WAS VERY HELPFUL AND PROVIDED great customer service!

Fast and friendly, Janae was very professional, both employees were nice.

Janae was very helpful, she is the best

Unprofessional .Poor managed crooks! I will be taking them to court. They will change prices on you give you ridiculous penalty charges if your late, and charge you twice" , the large woman who runs the place is an incompetent oaf, who will have her assistant help u o oh so that assistant can ask her the question you just asked the assistant because the assistant doesn't know anything! I will never do business with PS EVER AGAIN Avoid them like the plague!

Very nice storage space.

Very reasonable

Friendly staff

Great staff!!! Especially the ladies!

Melissa was helpful

Me liss a and Janae were very helpful

Janae and Melissa are wonderful people who give good service!

Perfect service 👍 life saver for the stresses of moving!

Melissa did a great job helping us today!! Thank you

Melissa did a great job helping us with our furniture and made it easy for us thank you soo much

What is your phone number

The worst storage place ever! Been here a year and my unit has been broken into twice. Communication sucks which makes everything so much better 🙄 I live out of state so this is obviously a huge inconvience. I was offered a chance to move units but go figure they don’t have the same size. None of there cameras have a good view of the ENTIRE lane my unit is in so of course nothing can be done and obviously nothing is being done to prevent this since it’s barely been 6months since the last time this happened. Also was supposed to receive a credit 3 months ago and still haven’t seen that. If you care about your stuff, probably wanna find a place that does as well.

Janae is the best!!

What time do the axcessgates close

Clean, secure and well maintained. One of the onlu storage facilities where water does not seep into my unit.

Janae and Frank were a huge help!! They made sure everything was perfect from start to finish!

Excellent service here! Thanks Janae and Frank you were also

Frank and Janae are awesome.

Frank and Jeanne was awesome,and Great Team.

Janae is the best

Feel that the place is not being kept up also prices have gone way up.

Janae at office was great and facilities are top-notch!

Andres was very helpful, they were really kind and informative

Had an appointment to rent a unit at 9:30am. Office lady showed up at 9:38. They 'require insurance', not included in the advertised rates. Unpleasant experience. I would have walked out but few alternatives are available nearby. Bring your own lock, or they'll charge you even more.

Terrible place do not bring your things here your stuff will come up missing they break into customer storage and don’t notify you until weeks later then tell you to get there coverage and then tell you that there is nothing they can do about it we really think it was a inside job because the camera didn’t catch anything and how the locks were neatly cut smh if you love your things and value them just remember not to bring them here

Alex did great. Wonderful experience

Janae Alex and Thomas are a great team Clean location ty

Renting a unit here, very good pricing. Young lady by the name of Janae helped me out, VERY POLITE she even walked with and showed the storage unit to me. Any other place just gives me keys and points.

This people are clowns and stupid they say they are open 0930-6pm but never have anyone in the office. When you call one idiot talks like a fool n think they are running internet business. Very useless company I hate them.

I love their customer services and politeness well the lady at the desk janae was kind and awesome

Great staff!

Thomas at the fridley location has great customer service!

Reasonably priced monthly storage units!

Thomas was super sweet and easy to work with. Everything was quick and easy to manage. The site layout is easy to navigate as well a majority of units are accessible via your vehicle. THANK YOU Thomas and Janae for making today quick and painless

Janae was very helpful and I was very satisfied... Perfect customer service!!!

Great customer service, thanks to Alex and Thomas 🙂

Janae was very helpful and got me setup with the storage unit perfect for my needs. Great service!

Great customer service and the guy was good show me everything

Thomas has great communication skills very good with the customers I give him a five star

Janae was the best ! Quick service!!!

Thomas provided excellent customer service. I'd reccomend this location.

They let me stay and fix my van

Janae is very hard worker they are always busy either in the office or outside cleaning up, keep up the great work!

Do not Use Public Storage, you will be upset afterwards. If you pay with cash make sure to check your receipt. Not all staff, but one in particular is very shady if you pay with cash. Mickey Joy, the area manager doesn't care for customer service. This all from personal experience. I've complained to managers about issues and no one cares. No one has ever called me back about the issues I've had with this place.

After my unit was broken into it was very frustrating for me, being that I live out of town. It also seemed they may have had some careless workers who weren’t doing their best at making sure things were running smoothly. Today I received a call from a Jenae (hopefully correct spelling) and she sincerely apologized and made me feel comfortable with continuing to use them to store the rest of my things. I’m just glad thing worked out!

Janae was so helpful and made my first experience renting a storage unit easy!

Angel was very helpful and efficient, and quickly found the unit that worked for my needs.

Angel helped me get set up with my unit fast. Was very friendly and got me on my way.

Sharnell and Janae were great! As in getting me to put five stars for their bonus! Go with Trojan storage over public storage now.

What happens if u don't pay ur unit by the 5th of the month?

She's the best Sharnell love her

Darnell was awsome!!!!

JANAE AND SHARNELL THANK YOU SO MUCH, YOU LADIES ARE BOMB AS HELL.

Because Sharnell is always kind and helpful to me. Random Adams. Hwy 52 is where I rent but come to fridley to pay my bill thanks again Sharnell

I have been using this public storage for one year and I love it. Sharnell is incredible helpful and friendly. I feel very safe storing all my stuff here.

Best service I have gotten to date thank you Janae quick and friendly.

Janae I like this place in her She made a great job

Janae was great, great experience with public storage, she helped me with directions to the facility as well.

Sharnell was very helpful with getting the proper storage size I needed. Very nice person with excellent customer service skills.

Very accommodating and friendly!

Great customer service. Very friendly, very helpful. Sharnell was amazing at her job!!!

Customer service was great explained everything I needed to know.

Sharnell was great keep up the great customer service

They have great customer service skills, clean environment, and very helpful. Sharnell and Thomas are great people. Keep up the great work

I had a great experience with the associate. She was able to help me with all my needs and beyond.

Dc v pool

Janae and Sharnell did a great job!

Sharnell is amazing. Not only did she make sure I had the right sized unit but also made sure I had the right supplies. She provided some of the best customer service I have ever received. I would recommend this location to anyone looking for storage and work with Sharnell because she made this process and experience as seamless as possible.

Very happy with the service provided by Janae! She made my move-in process smooth and easy. Definitely recommended!

The people who work there are very rude, if they are even in the office.

Janae is a sweetheart, she needs a raise! Have had great experiences at this location with all staff.

Very professional service at this location. Sharnell/Janae was very professional I also liked that other customers came in the location and she knew them by name really shows that they take a lot of pride in their work and do an excellent job. I will definitely recommend this location to everybody that I know that is looking for storage. Thank you for the excellent service.

Janae n Thomas friendly fast and went above and beyond to get me a storage unit

Janae & Thomas were excellent service providers to me today!

Sharnell had made this experience so much easier then I had planned. She was friendly knew what she was talking about and helped with saving us money.

Was fast and easy

Janae waa great. Thanks.

The pmace was nice and clean. Janae was great. Awesome customer service and a good attitude. Thanks.

Sharnell was fantastic to work with. Very friendly and informative!

Great service and Frindly awesome experience!! shamell was amazing very very helpful

They were very helpful and fun to work with.

Awesome customer service! They took time to make sure all my needs were met. And also helped with daughter due to the rain. Excellent service! Thank you!

I made a reservation, did the express check-in online, and showed up a half-hour before closing (the soonest I could make it). the door was locked and there was no one there. I waited around, called a few times (no answer) and noticed the sign saying the manager would be back 5 mins to closing. Why would you take your break during the last half hour of work? when she finally showed up she was very unprofessional and told me she couldn't help me. I told her it was an emergency (which it very much was) but she insisted that I was not there when I told her I was and again told me she couldn't help me. She is a heartless, lazy, unsympathetic person and I hope she learns to take her job more seriously. I believe her name was Janae-- she was Caucasian with black hair.

Very polite, extremely kind, got me the best service possible.

Sharnell was very helpful,professional and knowledgeable.

Sharnelle & Mickey were great! Fast & efficient service. Very good customer service!

The representative that serve me was very very patient and helpful really nice and took the time to cover and help with all my needs above and beyond im very likely to recommend this location to everyone i really love her customer service thank you guys

Great service and very helpful.

Good service from Janae. She was working alone at the time, so I had to wait for her to get back from showing around another customer - a bit annoying, but not her fault. Tip: make an appointment beforehand if you can.

Janae has a great costomer service personality and detailed in explaining everything during paper work and while showing unit.

Janae has great customer service

The best storage in twin cities I love staff and I love how sharnell was so helpful and polite!!! I would give 10 if I could thanks guys!!!💯😂👌🏼👍🏼

Sharnell is a great person i loved to see her every month

Very helpful, great customer service

Great customer service skills!

Janae is the best, thanks for a great rental service.

Janae was wonderful and helped us through everything with skill. Highly recommend.

Janae and Brooklyn very good service, let my son color with markers during paperwork, thank you so much

This is my second time working with Sharnell here at Fridleys Public Storage. She is delightful and very helpful!!! Thsnk you Sharnell!

Terrible all location liars 1$ first month you end up paying for it your 2nd. Ride unprofessional

Sharnell janae assisted me and was very helpful and respectful.

Sharnell is awesome in customer service.

Janie was Awesome! Nice and friendly. 😁

Clean, excellent customer service & super fast by appointment 🤗

Janae was very helpful and friendly. She made sure we were content with the storage space before signing anything. We really enjoyed being helped by her :)

Excellent service

Great service thanks ladies

Coming back to edit my review. The employee makes you pull out you phone and write a review on the spot as you are signing the contract. I felt obligated to put 5 stars because it's Minnesota and we hate confrontation. The girl was nice. Storage was good. No issues there. I removed the stars because I feel the reviews are a bit of false advertising. No one wants to write a negative review while standing in front of an employee.

I get the best service

Janae called me so quickly, I was already on my way to the storage! Very satisfied with the service.

Sharnell at the Fridley public storage was amazing! She made me laugh, she was very nice, helpful and made sure that I understood the paperwork! I will definitely go back

Brooklyn was fantastic to work with.

Janae aka Frozen

She was very nice and very helpful. She knows her job well. I really appreciate the service.

Sharnell is a very great worker and very polite

I was very pleased with the customer service representative name Sharnell , she was very helpful and courteous and it was refreshing .

Because there is good customer service her sharlnell is the best

Great service from Janae

Everytime I come into Public storage I always get greeted with a smile by Sharnell

Janae was very helpful in assisting me with everything I needed I really appreciated her service.

janae is great, thanks

Sharnell has been a great help. Would suggest anyone to come here.

Janane great customer service

Janae doing perect doing very good job thank you for service

Good location, Good prices and Great service. Janae took great care of me.

Sharnell was very helpful and explained all the contract information very well. Got me a very good location for my needs and was very courteous. Thanks again for you help!!

Friendly and pleasant, great customer service. The staff is easy to work with and very helpful

Great service, friendly and helpful

Very friendly and walked me through everything! Brooklyn was great at going over all my options, and helping me choose the right unit. Sharnell even walked out in the cold just to make sure i could get in the gate easily

They were very friendly and moved me quickly through the process. Fantastic service!

Thank you SHARNELL, KATIYANNA & JANAS best customer service since I have been renting (2013) nice and waspolite keep smiling ladies

Beware I was told by an employee there that if I had my things out of storage by the 6th I would not have to pay for the month they would pro rate me back . I have been a customer there for around 4 years and was told after they took the auto pay out that they were sorry but for the fact I have auto pay they would not be able to refund my money. Since, I have tried contacting Mickey Joy, district manager .After leaving numerous messages i have yet to hear back. Poor business ethics.!!!!!

The service provided was amazing, quick, and easy... recommend this location to anyone! Ask for Lavonte and Sharnell and they'd give you top service!

Janae and Katiyanna two wonderful ladies at this location. Always making rounds, keeping it clean, and secure. Thank you guys for being helpful and professionals! :-)

I love the place

recently my mom reserved a storage parking space with and online discount price the following day Janae called my mother on her phone asking her when will she be in she told Janae that she will be in the following day my mother went in to the fridley location with me and we were told by Janae and her coworker that my mom will have to look at the parking spot first which was fine but due to the fact that my mom had brought along her 2 year old grandchild she asked me to go back with the guy to see the space i agreed as we went back to look at space the guy ask me have i ever had a space at public storage i said yes an on our way back to the front he says that my other can't get the online discount because it was 1 person a household i clearly stated to him that my mother don't live with me and that she owns her own home and that her driver license will show that an that she owns her own home but he and Janae still refused to give her the online price so we left but as i was leaving i called back to ask Janae and her coworker why was i denied the online discount because the person before me was allowed to rent a space even though he stated that he didn't have a title or a bill of sale they kept talking there way around this and so then they start saying to me the reason why they wouldn't allow my mother to get the online discount is because my number and my mother number were the same which was a flat out (LIE) and my mother stated to them that wasn't true because they had called her on her phone not my phone...these new people that work at this public storage location are the worst and they show favoritism to customers

I absolutely loved the service I received from sharnell. She was very helpful explaining in detail everything I needed to know about my unit, while being professional and humorous.

The ladies here were so friendly and funny. They were the highlight of my move!!!! Thank you Sherrll and Jane'

Sharnell was super helpful with getting us set up!

Janae was great, really helpful and was a good worker thanks (:

Janae was very informative and helpful! Give that girl a raise. customer service at it's finest!!!

Exelent customer service very profesional sharnell is awesome and very entusiactic im glad i pick this place

Sharnell is very friendly helpful pleasant we like her very much.and we will tell everyone we know that needs a storage unit to come here to this one. Thank you. Carol saverino

Very helpful , patient and informative the best two workers I've ever meet that works.

The staff at pubic storage are very friendly Knowledgeable

Everything is just fine as far the storage goes; the attendant was cheerfull and service is good. i gave 5 star because of the good attitude i got, but the rental space didn't get swept out, and seeing that she was by herself at such a large facility and had customers coming in, - she needed help and she apologized for it, so i excused it. Very nice personality - smile. Thank you very much!.

It w

There was a break-in at the property. Many units were hit including mine. There is a security system, but the mgmt had shut it off. All the cameras were turned away from the gates. The staff mostly shrugged. I don't feel my stuff is safe there anymore.

Great people work in this place

Good customer service

Sharnell was very prompt great personality very knowledgeable. Great place to come store

Shaken elk was very help, and very polite. The process to get a locker was very fast, and easy. I would recommend this facility to anyone.

Exelent servic

Sharnell and Jane service is phenomenal and they are very knowledgeable and I would recommend all of my friends to this location. Job Well done.

Sharell was very helpful and I enjoyed my experience while getting my storage

Very friendly and prompt service! Sharnell had a wonderful smile when greeting me at the front desk!

They are the nicest people and they treat you like family

Very helpful, and nice.

Sharnell was wonderful. She stayed late to help me get into my new storage locker. A++++ people skills a definite joy to work with.. Thanks

Janae and Sharnell were helpful and friendly

Janae and Sharnell have me a great price and great service. In the future I will definitely recommend this public storage location to others.

Sharnell was very professional and personable. She was very helpful in answering my questions concerning my upcoming move and the materials I would need to facilitate the move. It was indeed a good customer experience by being served by Sharnell.

Repeat customer of this storage chain:-)