Management at this Public Storage facility is nothing but TOP NOTCH!!! HANDS DOWN!!
It goes a long way when mgmt shows that they care about customers as “PEOPLE.” As well as care about the property/business as if it were their own. Coraleen and Dylan actually care about their customers. This doesn’t exist in the “Dog eat world”storage rental business these days… I will keep coming back! I will keep referring family/friends here.
Thank you Coraleen and Dylan!!!
MJR
It's really really good service from everyone
Good costumer service they're a very good person to talk she knows what she's doing very good for her.
Corleen always offers superior service. Highly recommend.
This is a very nice storage location. The units are newer and the building is really clean. They even provide dollies to help bring your items in and out. Easy to access and the staff is very kind and helpful, especially Coraleen! She was very knowledge and courteous and helpful!
Horrible location staff never available I was just stopping bye to pay my fees in cash and was told I can't do that due to the woman wanted to not deal with it today she is going to lunch asked when she will be done she stated when she feels like it she will be so rude and disrespectful disgusting the customer service issues is ridiculous people should be able to find. Staff during listed hrs and not have someone on the property ever is not ok.
I had an issue issue where I needed to get a storage unit and Corleen went above and beyond thank you much
The rent goes up about every 3 months. So does insurance. No one will respond when I ask why.
Great staff and services.
I am always very satisfied, pleased and respected at a public storage in New Brighton.. I have been in a bad situation a couple of times and the management and employees were so helpful and sympathetic to my problems...and got everything taken care of for me without fail . They acted like it was no big deal but to me it sure was... In fact when I came back after a year of being gone Colleen even remembered me by name... Pretty impressive . Thank you again New Brighton public storage until we meet again!!
Dylan was so helpful! He stayed after hours so we could finish cleaning out my mom storage unit. And there has been other times that Colleen was very helpful as well! Thank you new Brighton public storage employeea for being so great and helpful!
The staff are awesome at this location!!
The staff at this public storage is top notch. They’re attentive. They listen to your needs and they provide you with the best customer service one could ask for.
Super awesome staff and service! Best Public storage around by far...
Very easy and friendly. Great customer service!
Customer service is always top notch. Corleen and Dylan know how to treat customers and continue to go above and beyond.
Service is everything and the team there was very helpful and accommodating.
Very friendly and helpful staff! I wasn’t able to catch her name. 10/10!
Great customer service. Corleen was very helpful.
Great workers and very helpful! Would recommend to all
Dylan has to be one of the nicest workers I've dealt with when it comes to customer service. He was quick and helpful with any questions I had.
Their customer service is very good and they very helpful I really appreciate it keep it
La quoia and corlan very nice service
Very easy process and helpful staff!
They are so helpful and really nice people
I have been renting from this location for several years now. Corleen is the best manager by far! She always accommodates my ever changing storage needs with the utmost professionalism. Whether you're are interested in renting a small, medium, or large climate controlled or drive-up unit this is the place to be hands down. The facility is clean, well-lit, safe, and units are priced fairly.
Wonderful storage facility with a great staff.
The staff at Simply Self Storage was the most pleasant and helpful people that I have ever dealt with. Corleen was an amazing manager and very thorough. The storage units were safe and in a neighborhood that you felt good about. We never went there without seeing someone cleaning or working in some way to keep the place safe and clean. We appreciate everyone that worked there and have told our friends where to go if they ever need a place to store anything. Best wishes to all these good people. We were able to create extra space in our garage with a 10′ x 10′ storage unit.” thank you team!
Safe and clean storage facility. Some places feel sketchy going in after dark but not here! Well lit and multiple entrances.
Great place. Clean and always friendly staff to help out if there is a question
Convenient and that makes it easy
Colleen needs a promotion!far above her call of duty..thanks
Amazing service! 10/10 would recommend.
I am so grateful for this storage facility!! It was a stress-free process from start to finish. The unit was clean, spacious, and well-maintained. Thank you so much for being so lovely to work with! Kudos to Corleen for her amazing work! Would highly recommend this storage location!
Corleene is amazing, she’s always there to answer questions, help when needed! Great customer service!
So reasonable and helpful through trying times.
The staff was really helpful, and I got a great space that fits my stuff and budget. Thanks
Simply Self Storage they're the best they are very helpful and knowledgeable of everything that's going on I recommend that place to everybody
Awesome space and great staff!
Wow, they kept my storage for me when I hadn't paid on time due to being incapasitated...great company and an awesome mngr. if you're looking for storage locally...look no further...
Great place for self storage. Dylan was very friendly and expedient with the service and I would definitely recommend!
Super clean, seems secure and offers indoor storage. Love it!
5 star service from dylan
Wife rented a unit, received gate code that is unusable (Denied - unknown code). Tried calling office and toll-free numbers - was told would contact supervisor, nothing. Paying for unit, we can't even access.
Since posting this initial review, finally got called back and got working access code.
Just rented a unit from them and I had an issue with moving day but they were more than helpful to accommodate me. FAST reply with issues that occur so far and that's what will make me stay.
The lady running the show there (probably not going to spell her name correctly here but Corleen) was just a pleasure to have handle my situation as I wasn't sure what size I should get OR anything.... she definitely made sure I understood all the bells & whistles to getting my storage unit that actually met my needs!!
They helped me get in at last minute.
Corlen was very helpful and nice. She helped us get the right size unit (as the one we had picked out was way to small) and saved us alot of time. The unit was clean and ready to go . Thank you Corlen for making our move a little less stressful!
Really nice place. Place is clean. The manager (Corleen) was very professional and helpful. She made suggestions that suited me much better . Thank you
Sean was great. Will update if anything goes wrong with my unit, but so far would recommend this location to a friend.
EDIT:
Unit was robbed while I was out of the country, and people here didn't seem to really care. Actively discouraged me from calling the cops or trying to catch the people who stole all my valuables.