I was in need of a storage locker and was by New Brighton and stopped in. The gal that was working that day, I belive her name was Corleen. She was professional, knowledgeable and see friendly. I would use this place again.
Thank you for soleen she is very help full she did really amazing job by helping us she has a really kind heart she does what she can to make the public storage be easier fir us thank ou i will recommend her for any customer assistant rhank you so much
The lady working here is so nice and is so helpful!!! thank you!!!
I recently worked with Corleen at Public Storage in New Brighton, and it was an outstanding experience! Her warm smile and genuine enthusiasm made me feel valued from the start. Efficient and knowledgeable, she patiently guided me through sizing options and helped secure a storage unit for me. When a glitch hit the online system, Corleen fixed it seamlessly, getting me set up without delay. The facility is spotless and secure, but Corleen elevates it all with her pride and positive energy. Ask for her – five stars! Highly recommend for Twin Cities folks.
Corleen, was friendly, helpful and polite. Most storage staff treat customers like their scum or losers. I will recommend this place.
Wow, they kept my storage for me when I hadn't paid on time due to being incapasitated...great company and an awesome mngr. if you're looking for storage locally...look no further...
I had the best experience at your facility in New Brighton. Everything was perfect price, location, the best was Corleen! She was very friendly and very helpful! I really enjoyed working with her, she made my day! 😀
I have had storage units before at different locations. I had the best experience ever here . I have never had a level of customer service like this before from Corleen the manager at this location. Wow . She knows her stuff. She helped me get what I needed fast and efficiently. Extremely helpful. I have worked in customer service for 20 plus years. Her customer service skills are like no other. I want one who needs storage to come here. You will be taken care of.
Corleen was a great help with assisting me through my issues at public storage in new Brighton.
Great experience! Coralee is awesome to work with!
Dylan and Corleen are the nicest and most helpful people! They go out of their way to make sure you are taken care of! Professional and responsible, their hard work deserves to be recognized!
Public storage does raise the rent of your unit every couple of months which is the only downfall. I would suggest temporary storage here not long term.
As a long-time customer, I will always give Public Storage-New Brighton a 5-star review any day of any year, hands down! Corleen and Dylan are top-notch to work with and keep the facility safe, clean, and well maintained. If you rent here you won't be disappointed!
I had a wonderful experience with a mother and son team who assisted me to locate my storage needs. They were the best of the best in customer friendly. No generated AI could ever replace Dylan and Colleen in New Brighton. Thanks guys. You two made my day.
Move in was a breeze! Thank you Corleen!
Beautiful property! Corleen was amazing at finding the perfect size unit! Thank you! Will recommend to others! Thanks Public Storage!
Customer service is always top notch. Corleen and Dylan know how to treat customers and continue to go above and beyond.
Good Customer Service!! Always smiling 😁
Management at this Public Storage facility is nothing but TOP NOTCH!!! HANDS DOWN!!
It goes a long way when mgmt shows that they care about customers as “PEOPLE.” As well as care about the property/business as if it were their own. Coraleen and Dylan actually care about their customers. This doesn’t exist in the “Dog eat world”storage rental business these days… I will keep coming back! I will keep referring family/friends here.
Thank you Coraleen and Dylan!!!
MJR
It's really really good service from everyone
Good costumer service they're a very good person to talk she knows what she's doing very good for her.
Corleen always offers superior service. Highly recommend.
This is a very nice storage location. The units are newer and the building is really clean. They even provide dollies to help bring your items in and out. Easy to access and the staff is very kind and helpful, especially Coraleen! She was very knowledge and courteous and helpful!
I had an issue issue where I needed to get a storage unit and Corleen went above and beyond thank you much
Great staff and services.
I am always very satisfied, pleased and respected at a public storage in New Brighton.. I have been in a bad situation a couple of times and the management and employees were so helpful and sympathetic to my problems...and got everything taken care of for me without fail . They acted like it was no big deal but to me it sure was... In fact when I came back after a year of being gone Colleen even remembered me by name... Pretty impressive . Thank you again New Brighton public storage until we meet again!!
Dylan was so helpful! He stayed after hours so we could finish cleaning out my mom storage unit. And there has been other times that Colleen was very helpful as well! Thank you new Brighton public storage employeea for being so great and helpful!
The staff are awesome at this location!!
The staff at this public storage is top notch. They’re attentive. They listen to your needs and they provide you with the best customer service one could ask for.
Super awesome staff and service! Best Public storage around by far...
Very easy and friendly. Great customer service!
Service is everything and the team there was very helpful and accommodating.
Very friendly and helpful staff! I wasn’t able to catch her name. 10/10!
Great customer service. Corleen was very helpful.
Great workers and very helpful! Would recommend to all
Dylan has to be one of the nicest workers I've dealt with when it comes to customer service. He was quick and helpful with any questions I had.
Their customer service is very good and they very helpful I really appreciate it keep it
La quoia and corlan very nice service
Very easy process and helpful staff!
They are so helpful and really nice people
I have been renting from this location for several years now. Corleen is the best manager by far! She always accommodates my ever changing storage needs with the utmost professionalism. Whether you're are interested in renting a small, medium, or large climate controlled or drive-up unit this is the place to be hands down. The facility is clean, well-lit, safe, and units are priced fairly.
Wonderful storage facility with a great staff.
The staff at Simply Self Storage was the most pleasant and helpful people that I have ever dealt with. Corleen was an amazing manager and very thorough. The storage units were safe and in a neighborhood that you felt good about. We never went there without seeing someone cleaning or working in some way to keep the place safe and clean. We appreciate everyone that worked there and have told our friends where to go if they ever need a place to store anything. Best wishes to all these good people. We were able to create extra space in our garage with a 10′ x 10′ storage unit.” thank you team!
Safe and clean storage facility. Some places feel sketchy going in after dark but not here! Well lit and multiple entrances.
Great place. Clean and always friendly staff to help out if there is a question
Convenient and that makes it easy
Colleen needs a promotion!far above her call of duty..thanks
Amazing service! 10/10 would recommend.
I am so grateful for this storage facility!! It was a stress-free process from start to finish. The unit was clean, spacious, and well-maintained. Thank you so much for being so lovely to work with! Kudos to Corleen for her amazing work! Would highly recommend this storage location!
Corleene is amazing, she’s always there to answer questions, help when needed! Great customer service!
So reasonable and helpful through trying times.
The staff was really helpful, and I got a great space that fits my stuff and budget. Thanks
Simply Self Storage they're the best they are very helpful and knowledgeable of everything that's going on I recommend that place to everybody
Awesome space and great staff!
Great place for self storage. Dylan was very friendly and expedient with the service and I would definitely recommend!
Super clean, seems secure and offers indoor storage. Love it!
5 star service from dylan
Wife rented a unit, received gate code that is unusable (Denied - unknown code). Tried calling office and toll-free numbers - was told would contact supervisor, nothing. Paying for unit, we can't even access.
Since posting this initial review, finally got called back and got working access code.
Just rented a unit from them and I had an issue with moving day but they were more than helpful to accommodate me. FAST reply with issues that occur so far and that's what will make me stay.
The lady running the show there (probably not going to spell her name correctly here but Corleen) was just a pleasure to have handle my situation as I wasn't sure what size I should get OR anything.... she definitely made sure I understood all the bells & whistles to getting my storage unit that actually met my needs!!
They helped me get in at last minute.
Corlen was very helpful and nice. She helped us get the right size unit (as the one we had picked out was way to small) and saved us alot of time. The unit was clean and ready to go . Thank you Corlen for making our move a little less stressful!
Really nice place. Place is clean. The manager (Corleen) was very professional and helpful. She made suggestions that suited me much better . Thank you