Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
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Public Storage Self-Storage Units at 3735 Sibley Memorial Hwy, Eagan, MN
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
One-time $29
admin fee applies.
-
5'x5'Online only price$ 19/mo
Small 5'x5'- ground floor
- inside unit, swing door
$ 19 /mo $ 24Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 19/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 19 /mo $ 24Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
-
5'x5'Online only price$ 22/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 22 /mo $ 27Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 25/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 25 /mo $ 31Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x10'Online only price$ 31/mo
Small 5'x10'- ground floor
- inside unit, swing door
$ 31 /mo $ 39Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x8'Online only price$ 31/mo
Small 5'x8'- ground floor
- inside unit, swing door
$ 31 /mo $ 39Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x10'Online only price$ 32/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 32 /mo $ 40Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
7'x10'Online only price$ 72/mo
Medium 7'x10'- ground floor
- inside unit, swing door
$ 72 /mo $ 90Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x15'Online only price$ 73/mo
Medium 5'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 73 /mo $ 91Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 74/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 74 /mo $ 93Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x15'Online only price$ 118/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 118 /mo $ 147Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x15'Online only price$ 121/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 121 /mo $ 151Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x15'Online only price$ 130/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 130 /mo $ 162Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x20'Online only price$ 174/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 174 /mo $ 218Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x22'Online only price$ 192/mo
Large 10'x22'- ground floor
- outside unit, rollup door
- drive up access
$ 192 /mo $ 240Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x20'Online only price$ 200/moLarge 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 200 /mo $ 250Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x20'Online only price$ 221/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 221 /mo $ 276Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x25'Online only price$ 237/mo
Large 10'x25'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 237 /mo $ 296Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x30'Online only price$ 255/mo
Large 10'x30'- outside unit, rollup door
- drive up access
- rv, boat, or vehicle
$ 255 /mo $ 319Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
20'x22'Online only price$ 433/mo
Large 20'x22'- ground floor
- outside unit, rollup door
- drive up access
$ 433 /mo $ 541Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies.
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
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Self-Storage Near Eagan
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At Public Storage, You'll Always Find...
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- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 463)
Never had problems before but recently over the last year I’ve been harassed by the grounds lady always being watched by her as if I don’t pay for my storage unit and as if it’s cheap to begin with . I used to like this location but it has gone down hill HORRIBLY , not to mention during the winter they do not plow the entry /exit ways and when asked they just stand around like they don’t know how to do their job , the bathrooms and hallways are always trashed , if you were to ask me for a storage unit suggestion try out acorn mini storage in Eagan great peeps and cheaper units without being harassed or watched a cheaper fees as well or any other storage facility plain and simple .
People leave stuff everywhere and “sometimes” it dose not get disposed of.
I wonder why…
I’ve been harassed by the staff here. Let’s be honest. If your face has been around the location where you rented for over 6 months and you asked what are you doing here. Do you have a unit here… why would I even be here.
ALSO WHO CARES IF I CAME HERE TO CLEAN AND RE ORGANIZE MY UNIT.
I DONT NEED TO COME HERE WITH ANYTHING OR LEAVE WITH ANYTHING! Are you kidding me.
stop harassing the public. No one should have to listen to this property managers crap.
I really appreciate the service. April was great and gave me a nice tour of the place. Nice and secure no worries and hassle free.
Had my storage location for about 6 months. Everything was nice and clean and well taken care of at the Eagan location. The property manager April was always available to help and very friendly and easy to work with. I would recommend this public storage location!
April was great very good customer service
Is there an office hours in this location?
April is the best!
April was very helpful and quickly got me set up.
April was so nice and welcoming! As a first-time user of Public Storage, I had a lot of questions and didn’t really know what to expect. She took the time to explain everything clearly, walked me through the unit options, and made sure I was comfortable with the process. She was friendly, patient, and truly went above and beyond to make the experience stress-free. I really appreciated her professionalism and positive attitude. Thank you, April, for making everything so easy and pleasant!
April, was great, very helpful and friendly!
April was amazing!
I am down sizing, and decided to rent public storage in Eagan. I've never rented a storage before, and what an experience. It was super easy to sign up, and the property manager (I think her name is April) was AWESOME!!!. The place/building/storage is nice and clean ! Love it, and thank you !
April was amazing! She helped with my unit transfer quickly and made the whole process smooth. She explained everything clearly and was super helpful throughout. Thank you, April!
April was exceptionally helpful and courteous in helping me with my new unit. Thank you!
Great service. Friendly and fast
Great customer service and pricing for storage! April at the front desk was the best to work with!
April was amazing! She was extremely knowledgeable and so sweet to our son! Very kid friendly and made sure we were prepared to move in!
Very good service from AprilMay!!! Thank u
Space is nice and clean. April is wonderful.
Excellent customer service was provided. All of my questions were answered!
Friendly staff. Quick response. On premise assistance.
Great person. Love the attitude.
AprilMay has been wonderful taking such a good care of all our customer needs all the time. Totally recommend her.
Clean facility and super kind staff!
I have never been more impressed by the cleanliness, service or personal communication that I received from April at the Eagan Public Storage location. Thank You for Her!!!
I had a great experience renting a storage unit thanks to April, the Customer Service Manager. She was incredibly helpful, knowledgeable, and made the whole process smooth and easy. Her professionalism and friendly attitude made a big difference. I truly appreciate her assistance and would highly recommend her to anyone looking for excellent customer service!
Best place to store your things 24 hour on site care takers. Locked gate and even patrolled by police but don't worry they don't come through till after close. Affordable at the right time of year and there is always room to negotiate price on how many months you pay.
Highly recommend this Public Storage location. April is wonderful to work with! She is very nice and approachable.
Great experience with AprilMay !!! Very amazing and easy to work with. Would highly recommend!
Absolutely not. I would never recommend the experience to my worst enemy. First, the "reservation" online doesn't mean ****. When I got there, the unit I "reserved" was already occupied. I had to settle for a 5x15. Well I made it work, sold most everything that didn't fit in the tiny unit. The "One dollar first month" Turned out to be closer to $60 dollars after all the hidden fees. My locker was bent or jammed, I had to use a screw driver to pry it open in 2 degree weather. During wedging it open I had bashed my cold knuckles causing them to bleed pretty badly. (yes the unit required that much force to open). During closing I mentioned it to the lady and she didn't give a ****, she asked "why did you have to pry it open". No apologies or anything at all. I got down there on the 2nd as quick as I could with a trailer to empty it out. No prorate or anything, I had to pay for the entire month of March. Again, no apology, just a request for $70 so they can then flip the unit and rip off the next guy. I absolutely regret using this place. Nothing about it was convenient. In fact, while I'm here, when I signed up for the unit I was immediately asked to give a review. Almost peer pressured like tipping at a coffee shop. For what? Ripping me off? Falsely advertising a 1st month is a dollar? Letting me reserve a unit that's already occupied? Charging me for an entire month when I checked out on the 2nd? Honestly I wish I could give zero stars.
April was very helpful and friendly.
April was very helpful and explained everything during move in.
Fast efficient and kind
Highly recommend! Great, very helpful staff. April and Kenny are amazing, spectacular! Great location. Great storage.
Excellent service!!!
Clean, easy, and great security
Clean, safe, and quiet place too store my stuff. April the site manager is super friendly and helpful. I've been here for 1.3 years and look forward to keeping my business here.
April is amazing! One of the cleanest facilties (along with IGH Robert's Trail), zero sign of vermin or flooding activity. Very safe and secure! Highly recommend as a personal storage facility if you live in the Eagan area!!
Have been at this facility for over four years. April the new manager is very helpful and security minded.
April, always friendly and professional
Great secure facility. Fantastic staff. Friendly and helpful especially the on site manager. Salute to April for always going above and beyond what’s normally expected to provide the best possible experience in your storage war.
Eve was very helpful! She definitely deserves 5 stars!
Wonderful employee and very clean nice property
Very good customer service, I am happy with the service we got
I had very good expereince with APRIL, she is so kind and patience. Thank you
So friendly
Clean and safe
Very personable. GREAT attitude super quick and simple!
Great facility clean and can’t complain about having a heated storage in Minnesota.
Would recommend!!!
The lady at the desk was lovely. I had a wonderful experience.
Great service and people to deal with
I rented a storage unit and I had my payments on auto pay and I got a replacement card and I was then behind on my payments and did not realize until I received a notice that my unit was going to go to auction if I did not pay. So I paid my bill in full only to find my lock was cut and a different one was put on by the property manager, the property manager did not answer or reach out to me to give me the key once I paid so I ended up cutting the lock off to get access only to find that all my dewalt tools and stereo and floor speakers and anything of value was missing! I went to the property manager to ask her where my items were and she said “I’m not dealing with this tonight, I will call you tomorrow!” And slammed the door. She never asked me who I was or what storage I was referring to, so how was she going to call me back? Unless she knew exactly which storage was missing property because she took it when she changed the lock! I strongly believe the property manager assumed the unit was going to auction and she helped herself to the valuables assuming no one would ever know! But I paid it and I do know! Do not rent from this company they have a thief who has access to to your property and it’s not safe!
Great place !! April is super helpful!!
This is my first time ever renting at Public Storage, so I had a lot of questions. When I first started looking at storage solutions, I talked with Nick in the office. He answered every little question I had, and was very helpful in showing me around and telling me what to do when I had questions. When I put in a notice to vacate my storage unit, Emma called me and helped me with all of my questions that I had about leaving the space. 10/10.
It’s been a great experience with public storage in Eagan. I am switching from a different storage unit to Public storage and they made the process so easy. Fantastic communication from the phone reservation department to the local office staff. I went today to finish my reservation process and had a great experience With Emma. She understood my needs and helped me find exactly the right spot. She explained everything clearly and set everything up for me. Thank you!
Absolutely love all the help From Emma, she was polite, knew what she was doing and very helpful. I think she needs a raise.! Thank you!
Emma was very helpful, friendly and professional.
Emma was great helping us out!!
Nick was wonderful to work with to set up my Storage & so was all the other staff I spoke to on the phone. I Highly recommended this place this is my 2nd storage unit. Thanks
I rented a storage unit at Public Storage (on Sibley Memorial Hwy) on line. Had a little trouble with the gate code but Emma (employee) was quick to help me out. She was very nice and even went out to the gate to make sure the security code worked this time. She was so sweet and explained where my unit was and answered the questions I had. Nick is also a star that works there and was also so kind...I was scatterbrained and rented a unit at another location and he messaged them for me and had them close that acct. If you need a storage unit this is the place to rent from! Very very clean and the staff is amazing and friendly! - Jacqueline Garcia
This is my first time renting from Public Storage, but Nick made it super easy to understand the process, and he was not hesitant on showing me the room sizes as well. He was willing to go out of his way to go back-and-forth with me and a couple of the places and I didn’t feel like a burden asking can I go see this unit. But overall he made my process of renting a storage unit super simple and easy. The property itself is super clean as well.. he also gave me a map so I can take it with me
Thank you Nick
This is an awesome place with great customer service. Customer service was above and beyond. Nick and Emma were very informative and made this a great experience!!! Very clean and well kept up. Very happy here :)
Emma and Nick are absolutely amazing and I wouldn't rent anywhere else. I suggest using this place. If you could do something special for them for all they do it would mean a lot to us.
Emma was very helpful! Super quick and easy process!
Nick, was so sweet ,very helpful in helping me pick the right storage space for my needs. I recommend Public Storage in Eagan, see Nick he will put in the right space for you. :)
Easy to get done with storage process. Nick was great!
Nick was very professional and knowledgeable. I was able to view a few units and he answered all my questions. I was very impressed. The property is very clean.
Spoke with Nick who gave me the run down on rental policies and showed me the space I was interested in. He answered all of my questions in a professional and friendly manner and made the whole process a lot less stressful than I anticipated. Move in date is tomorrow and we’ll see how it goes. All in all it was a good experience!
The lease process was seamless, and I was able to secure an appt to tour my unit within the next day. It was refreshing to be able to connect with a property manager thats on site and the customer service was top notch. The app is awesome and the facility is super clean and new. I feel safe very secure storing my personal belongings here!
Location was clean, easy to access and laid out efficiently for moving large items indoors.
Called for renting space and lady was very nice and referred me to site. Onsite, Nick was very helpful, professional and polite.Site is very clean and new.
Great service!
Nick is Amazing and super helpful! Great radio voice.
I have been happy so far with the service here on hwy 13
Nick was amazing!! Got my unit setup super fast and was very knowledgeable and answered all my questions!
Nick was great! Fast service!!!
Nick! Friendly and very nice, very a helpful guy. This location is very clean.
Emily was nice and friendly and answered all my questions! Made me feel welcomed. Great experience, would recommend location😀
Nick at public storage has gone above beyond for me. His communication and helping me with anything has been so amazing and I am so grateful. I recommend this specific location to anyone looking for rental.
Love Nick! Friendly and very nice, very a helpful guy. This location is very clean and well maintained, I’d love to recommend to anyone who’s looking for a storage. 👍
Loved the ease and flexibility that this location provided me when it came to setting up my unit and the helpfulness of the staff, in particular, Nick. He was quick to reach out to me and has been able to answer all my questions quickly and efficiently. I highly recommend this location for any storage needs.
I had a wonderful experience at public storage in Eagan at 3735 Sibley memorial highway
Very willing to help out and very patient and answered all of my questions
Great customer service! Shoutout to Eve!!
Have been trying to get ahold of them for two days! Yesterday the office was locked at 9, 11, and 3pm when we tried to talk to someone. Today came at 10am. Doors locked again.
Called the phone number on the door and the phone number on their Google maps listing and you can’t select anything from the menu you just get stuck.
Multiple people trying to get into the building yesterday and we couldn’t get any help.
Great facility, very knowledgeable employees with outstanding attention to make sure you know all the information you need.
The staff here are very friendly and helpful. The storage facility itself is very clean and secure. I would absolutely rent a unit here again!
Treated me like a homeless person even though I wasn't a homeless person lock my phone inside the facility they would not let me back in
Very friendly move in, safe and clean. If was a Packer Fan would have gave a 5
The front desk guy was VERY helpful in switching my boyfriend and I’s storage locker over to a larger one! Very thorough with details and showed me around! Recommended for sure!!!!
Love the facility people are friendly and helpful.
exceptionally clean and nice storage facility. easy process to start and not too expensive.
Nick helped myself and my friend rent a storage unit. He went above and beyond to explain and re-explain so many details to us! He even stayed way beyond close to help. Never once acting as if we were a bother. A great big thank you to Nick!!!!
Great facility, clear communication from start to finish.
My aunt and I came in and Nick was very helpful as we were touring spaces. He was very patient as he toured us around the facility and visually showed us the size difference between the various options. My aunt had a lot of questions and Nick was patient and had clear answers to our questions. He even came with us to show us how to get in with the app and walked us right up to our unit to minimize any confusion. We definitely appreciate his help as he made it a smooth onboarding process for her as she found the right unit for her. Highly recommend!
Great facility, great price! Love the garage for loading and unloading.
I had an extremely disappointing experience with this public storage facility. The lack of availability, both in person and over the phone, is simply unacceptable. Every time I needed assistance, there was no one around to help. Attempts to reach out via phone were equally futile, with calls going unanswered and messages not returned. This level of service is terrible and not what I expected. I cannot recommend this storage facility to anyone looking for reliable and accessible storage solutions.
Nick was extremely helpful and thorough throughout the whole process from locking up the door to my storage unit to the move-out receipt!
Thank you Nick! I recommend and will use Public Storage Eagan again if I ever need to!
Nick is great! Thanks for all of the help!!! You folks have helped me 3 times in the last year with all new units!! Keep being great!
Love the space and the helpfulness of the staff!
Nick and April were great to work with!
Very helpful, informative, and friendly!!! Keep it up!!!
Nick was great! Very detailed and professional
Nice facilities, convenient and easy to use. Very good staff.
Eve was extremely helpful. There was a discrepancy with the parking spot which she clarified and made us feel at ease, leaving our vehicle at your storage facility. She did a wonderful job and was very friendly. she arrived just in time and was able to solve our dilemma.
Eve is the absolute best!!
Clean site. Edited 5/25/24. Nick followed up swiftly. Wasn’t expecting that on the holiday weekend. Very professional and easy to talk to. So far my first 24 hours indicate this is a good storage facility. Would recommend.
I’ll leave the note below in case anyone has issues using elevator. Once I figured it out it was easy.
Also to note the instructions to use the elevator aren’t very clear. My Bluetooth wasn’t working to access the gate or elevator so I had to manually punch in my code. Which isn’t that big of a deal. But if you have a 2nd or 3rd floor unit you hit the elevator call button (elevator door should open), then punch your code in, lastly enter the elevator and select your floor.
Nick was highly wonderful and very helpful. Got me in and out. Even though it’s for a little while. He has a great upbeat attitude. Keep him. He is outstanding ⭐️💫🌟🌟⭐️⭐️⭐️🎈🎈🎈🎊🎊🌟🌟🌟🌟🌟🌟🌟🎉🎊🎊🪩🪩🪩🪩🌟🌟⭐️🌟⭐️⭐️
Love the access better than other places. Very nice. Very easy. Nick at the counter is very friendly and helpful.
I had an excellent experience at Public Storage in Eagan, MN, largely thanks to Nick's assistance. He was incredibly informative and helpful, making sure I understood all the details regarding the storage options. His expertise and friendly demeanor made the entire process smooth and reassuring. Highly recommend this facility for anyone in need of storage solutions!
Nick made my experience here outstanding! He was very friendly and helpful, would recommend.
Nick was very helpful! They call you back if you leave a message. I highly recommend this location.
We are so grateful to Eve she stayed late to make sure we got in our space we’re so stressedkeepbher
Wonderful customer service. They took the time to show the unit and explain thoroughly. Thank you
The staff have been very helpful and kind
First time storage renter. The process of gathering information and finalizing rental was easy and worry-free. Manager, Nick, was approachable and helpful in making me feel comfortable in my decision to rent space at this location.
Eve was Very Professional and Thorough and very friendly and made my experience pleasant.
I give her my Highest Recommendation
Loved the facility and it was Nice and Clr
Been here for a year and no issues at all. Place is clean & well lit with plenty of carts for moving large items in and out of your space.
Nick was great! Made my move out process super easy and went above and beyond when I needed to store a pod onsite for an upcoming move.
I had such a good experience with Public Storage in Eagan. It was less expensive than I initially thought it would be, it was easy to set up and move out, the app was easy to use, and the location was super convenient. During a time of transition, Public Storage made things a little bit easier and gave me a sense of security. Would definitely utilize again. Thank you!
Eve was Very helpful & kind to me, she explained everything
Nick went above and beyond what I've experienced at different locations. He' s s great person with empathy of what I've been going through in life. He's very knowledgeable about public storage and is very fast and correct on helping. Thanks Nick!
Great customer service, helpful and knowledgable.
quick and easy to rent a unit! same day rental and i was able to use my own lock which saved me a little money. higjly recommend!
Great newer facility (built in 2022). Agent Nick was very helpful at the front desk helping me out. Told me La Fonda Mexican restaurant used to be where this facility stands. :)
Eve gave me great experience. She is a jewel in the rough. It was a pleasure meeting her. Thank you, Eve.
Eve at Eagan Public Storage was absolutely amazing and super sweet. They were so kind and willing to help us with a very complicated transfer of units. Thank you so much Eve.
Front desk was super helpful and informative! He really made this decision easy for us to make! Thank you!
Very friendly staff and the property is kept clean. The staff do a good job cleaning up any issues and are helpful.
Nick and eve were very helpful
Super friendly service, clean facilities, good rates. Quick and efficient setting up a new storage unit.
I had a wonderful experience here! Eve helped me so much, she made my night when i moved out ❤️ she’s honestly one of the nicest helpful ladies i ever met! And Eric when i filled out my move out date, he called me right away and was so informative about my move out! i highly recommend!!!!
I had a wonderful experience getting my storage unit. I had the pleasure of being assisted by a wonderful women named Eve. Not only did she get in contact with me after I missed my move in date. She ended up being at the facility when I walked in. she walked me all the way to my unit through the maze while answering several questions about the lease, payment methods and all other inquires! I rarely write reviews especially positive ones. This women deserves recognition and should frankly be the corporate representative. It’s rare to find someone with this level of professionalism and class! I hope Eve gets to read this! Thank you for all the help!!!
My experience at this Public Storage location has been fantastic! Nick especially has been nothing but helpful, kind, and professional.
Very clean Place well organized great security decent prices
Eve was very helpful when I couldn't finish up my reservation online. She made sure to answer all my questions and completed my reservation. I would recommend this location. Friendly, knowledgeable and quick service.
Very helpful team! Eve helped me select my storage space and was great to work with! Thank you 😊
Eve was very helpful and friendly. She did good job I will 10 stars
Great place to store you stuff, well lit and very accessible
I can honestly say that Nick at Eagan Public Storage is the most helpful employee I have ever had the pleasure of working with at ANY storage facility over the past 10 years. Nick was extremely knowledgeable, friendly, demonstrated an ability to multitask, and made me feel as though my storage needs mattered. I don't write many Google reviews, but Nick deserves some recognition. On top of that, Public Storage completed several major capital improvements (driveways, garage doors, etc.) that make it the best bang for your buck in the south metro.
Very clean and efficient. Friendly staff
Scam!!!!!! My partner and I closed my storage unit the day after I rented it. I called them and everything and they continue to try to charge me and are now threatening late fees. This company doesn’t care about you. It doesn’t matter if you close your account these people are vampires!!!
My experience here where great until they opened my storages and ripped my 8,000$ couches that i didn’t even have for a year. Very poor customer service on help . If your looking for a trust worthy place to have your belongings. This is not it . Look to rent somewhere else.
Great experience. Easy, quick, efficient
So helpful and clean! Highly recommend!
Most of this winter the ice was not removed sufficiently enough to provide safe walking in and out of the building. Some ice melting chemicals would be very helpful.
Strongly recommend. They are willing to work with you even on late fees..
Best place to get storage
Fantastic service. Clean warm happy!!!
Linda was of great assistance from the day we called her from Arizona to the day we checked in, in Minnesota!! Thank you for all your help Linda!!!
Office personnel was very quick and thorough for first time renters
Randy was super great! He helped show me around and got me all taken care of quickly with a great attitude. This mans need a raise! Storage unit was clean and exactly as described. Will definitely rent again!
!!!! Not one to make reviews but this needs attention. RANDY a black american (im mixed so im just making a distinction since i felt racially profiled) an employee from this location antagonized me creating lies about our interaction, told me to not come back in a hostile verbal way, not sure if he got intimidated or if he was having a bad day, or wether he was acting racist towards me, but to make it short he was screaming over me antagonizing me telling his manager over the phone and customers coming in that I was being disrespectful with him simply cause i told him that i didnt want to argue with him. I had my hands locked behind me the whole time talking on a neutral tone and he might have not liked that, mind you i recorded part of the interaction and there are cameras in the location as well. I also called the cops in case things would escalate since nowadays being a victim is trending in MN. I also have a police report, recordings and pictures about this interaction in case someone wants to dig further into this manner. I made a formal complaint to headquarters and talked to Stephanie and never got a call back. Also left a message to corporate to John Shannon and never heard from them at all. I have a lot more to share if anyone chooses to hear me out. Otherwise I guess social media would be a good start.
Im sorry if my presence intimidated anyone but that is not good customer service. And nobody in MN should be treated that way. I make that person nd oublic storage in Eagan responsible if anything happens to me or my property in the future. #Standupforyourself #speakup
Randy was absolutely amazing to work with!! Great customer service!!!
Randy was great help
Randy was very friendly and helpful!
Randy was super awesome! Dedicated to trying to get my money back for me.
Randy helped me out a lot
No employees ever at this location no one at any office knows why everyone including customer service has no idea whats going on and me and other customers waiting keep getting told someone is on there way but no one ever shows up hours and hours go by still no one and in another customers case its been days now and there is a lock on the units we need a key for we cant access anything without a on site employee and no one is ever showing up do not rent at this location its a joke
Randy was very helpful! He was very patient and helped us with anything we needed :D
Randy was very helpful and friendly
Randy did a great job checking me in super friendly, very patient.
The property is clean and well maintained, called for repairs inside my unit and Tory responded effectively.
Randy is another great guy on the property, they wil attend to you professionally.
Randy was crazy helpful! To the point and no nonsense! That’s how customer service should be
Tori never mentions anything about a late fee so customers can be aware if they miss a payment by a couple days. Gives attitude when it comes to getting an explanation of the charges or anything in specific. She can be nice in the beginning but just wait till you say something or ask her to do things that require work. If you ask questions through phone make sure you take notes, things can be changed later on.
Randy was the best worker and was very polite.
We moved into our unit while our house was being built and when we moved out, everything was ruined. Everything has mold and water damage. We tried to contact the property manager, but no one could get ahold of her. We now have to replace all of our furniture. We should’ve just left it outside because it’s that damaged and I would’ve at least saved money since they clearly don’t care about maintaining their units to make sure this doesn’t happen.
Waited1.5 hrs. No one on site. Called the call center 5 times trying the on line option. Paid on line but still no locker!!!!!
Tory was exceptionally helpful with of problems listened to all of of my questions patiently. I should have listened to her about needing boxes🤣
In under 2 years I've had no lights in my unit for about 6+ months. My rate has nearly doubled. Now I can add being robbed to the list, mountain bikes, skis, telescope, all gone. Not just robbed but ransacked & trashed. Every bin opened and went through. Kids keepsakes thrown on floor.
Staff on site are nice but I'd rather have rude staff and a secure locker with lights. If you rent here, make sure you have insurance and serial numbers of important items, chances of being robbed are higher than you think. And when it does happen, you will be on your own, the only thing you'll get from the management is "sorry"
Tori helped me get through the leasing process super detailed!
Good secure place to store....
UPDATE! I HAVE WATER DAMAGE TO MY UNIT! WHEN THEY CHANGED THE DOOR THEY MOVED MY THINGS AROUND AND PUT MY SON'S MEMORIES BOX ON THE GROUND. ALL OF HIS BABY PICTURES ARE RUINED! BOXES WERE SOAKED! MOLD AND SALT ARE EVERYWHERE IN MY UNIT! THEY HAVE NO GUTTERS TO DRAIN WATER AWAY FROM UNITS! I AM NOW IN THE INSURANCE PROCESS. WHICH IS ORANGE DOOR THAT HAS A D - RATING WITH BBB. I do not recommend this business! I have been here for 1 year and 1 month. Only had 1 door on my unit working for 9 months and they raised the price before they fixed it. 6 months later they are raising my rent again!? This is not climate controlled and there is very inconvenient construction going on in the same lot.... pathetic business. I will be moving my things out and never again! Customer service is no help! She just said this is a month to month and prices can go up. Anything else I can help you with? Rude woman.
Donna the property manager is amazing! She went above and beyond to accommodate our needs! I highly recommend this place to anyone looking for storage!
lights haven't worked around my unit in weeks, dark, dangerous, they don't care
Donna is fantastic! Our locker was iced shut and she brought out salt, an ice pick and a shovel. She made sure we were able to access the unit and came back to make sure we were able to get it locked up again. Highly recommend!
Gonna check another storage companies. This one just keeps increasing my monthly bill.
My past experiences getting a storage unit were stressful, rushed, and pressured but not this time Donna made sure everything was smooth sailing, she went out of her way to make sure my requests were met. Thank you Donna!!
I had a wonderful experience at Publjc Storage. Thanks to the help of Donna Goodwin. She went above and beyond to make sure I was taken care of. I am going to tell everyone I know that if they have storage needs Eagan location can't be beat. Because Donna is fantastic at her job.
Donna was very helpful and took care of me well