Public Storage Self-Storage Units at 3100 Courthouse Lane, Eagan, MN

James was super helpful and very informative. I was worried it would be a huge process to move from one spot to another, but he made it painless. Thank you!

10/10 would recommend frictionless secured storage with great customer service james helped me out today and gave me a great experience

Nick was awesome to work with. Really friendly and tended to our needs. Place is very clean.

Was able to get a storage unit when needed at an acceptable price with the help of James. Was very helpful.

James was super helpful and was able to get me into a nice first floor unit and explain everything for me. Would highly recommend him.

Good customers service.

Absolute great experience here! James has always been extremely helpful and is a pleasure to talk to! Would recommend this storage facility over any other one in the area!

Best location in MN. Super clean. James is the most helpful Public Storage employee that I have ever met. Keep up the great job!

I just emptied my unit yesterday. I rented for 6 months. I dealt exclusively with James. He was always prompt, polite, thoughtful, and focused on me. From check in to check out every thing went smoothly. Price was competitive. Facility was clean and bright. For my situation it worked out great. I would rent here again.

I recently had the pleasure of receiving exceptional assistance from Eve, a dedicated employee at Public Storage. From the moment I entered the facility, Eve's welcoming demeanor and willingness to help stood out. Eve's knowledge about the storage units was impressive. They patiently walked me through the available options, helping me select the perfect unit for my belongings. Their expertise and guidance made the decision-making process smooth and stress-free. Moreover, Eve's professionalism and patience were exemplary. They took the time to explain all the details about the rental agreement, access procedures, and security measures in place, ensuring I had a clear understanding of everything. What truly impressed me was Eve's customer service skills. They listened attentively to my concerns, addressed all my questions, and provided practical solutions. Their genuine care and dedication to ensuring customer satisfaction were evident throughout our interaction. In conclusion, Eve's outstanding assistance made my experience at Public Storage extremely positive. Their knowledge, professionalism, and exceptional customer service skills deserve five stars without a doubt. I highly recommend Public Storage, thanks to Eve's exemplary service and commitment to helping customers.

Unfortunately, rent on my unit went up by about 42% completely by surprise, making this very unaffordable. There was no real warning, just a notification that next month rent would be much, much higher, from $143 to $204 per month. The rent had already gone up about 23% in September, 2023. Overall, over the past year, rent has gone up about 75%! This is outrageous price gouging and I'll likely be moving elsewhere soon. Rent on other climate controlled units in other companies' facilities are around 15% less than this. On the one bright side, units and the facility are very clean. Storage unit access is easy and on-site moving carts are convenient for moving items in and out. Also, being forced to buy a lock as well as unneeded insurance is a scam. You have to make an appointment to return the lock you didn't want. You also have to cancel the insurance you didn't want either. Many homeowners and rental insurance policies will cover a storage unit without any additional paperwork or additions to coverage. The lock is an added inconvenience the company hopes you won't do anything about so it's easy money for them; you can get a disc lock for half the price on Amazon.

Thanks to Eve for coming from another facility to assist with my issues at the Courthouse Lane location. If not for her this place would get a horrible review from me. Thanks again Eve.

Great service, nick deserves 6 stars

Generally good, but they don't have enough carts and don't monitor for people that take all the carts for themselves. Sat for over 30 mins waiting for a cart and had to leave. :(

Easy, quick, and affordable.

This is a scam!!!!!

Very good service, now if we can maintain this price for at least a year, I can feel confidence in keeping my storage. But very good service….

Nice place to store your stuff

Very well kept

NOT A GREAT OPTION FOR LONG TERM STORAGE. In a little less than 3 years, they have raised the cost on my unit by a whopping $70/month. In 2023, a new similar unit, per their website, costs $60/month. I cannot move my stuff as I'm overseas. My advice -- ONLY rent here if you are renting short term or will be nearby so you can move units to avoid their ridiculous price increases. Next time in Minneapolis, I'm hiring movers to take my stuff elsewhere.

It is always something. Either there are no moving carts or the overhead doors don't work so you can't even get in. There is never any staff there and the only contact you can reach is some 800 number who says that they will report the problem. Not much of a business in my opinion.

Bought a unit in a storage auction and have been here 2 days in a row and the office is closed and no way to contact property manager,horrible place and horrible service

I rented two 10 by 20 units in August 2020 a few weeks apart. I was told the rent in maybe 6 months would go up about 10-15 dollars if at all. Since then my rent has increased 3 times. Now double the amount I started. There is one person working 2 sites. The halls are full of dust and now my unit is full of dust. No one is cleaning… The garage and elevator is filthy dirty. Doors often get stuck open and many times elevator not working… Where is the help? horrible place. Can hardly wait til I find a house and can move out of this filthy place. Have reported them to Better business bureau. .