Public Storage Self-Storage Units at 9033 Lyndale Ave S, Bloomington, MN

It’s was amazing customer service and I had idea to choose public storage to rent garage April she was open mind person and she smile 😃

Great storage facility. April is very communicative and helpful

Eve was so so helpful, and so kind to me and my daughter!!!!! She answered all of my questions.

Eve was very helpful beautiful friendly and tough

Eve is very courtious, friendly.& helpful. I was nervous being first time renting a storage space and she found great space and made easy access helped me download the app highly recommend her - Public Storage

Eve was so very helpful!!! The whole staff has been great since I got my unit here!

Eve was so helpful and accommodating with getting my storage unit ready!

Eve helped a lot

Eve is she Rocks

Eve was great

I'm writing this review today to recognize our new property manager jessica ,that I see Who always has a smile on her face. I see her creating a win win situation and her sunny disposition put peoples worries to bed. She is very knowledgeable on the property and well manages the building.

Jessica is very knowledgeable,kind,helpful and a huge asset to your company. With your high turnover lately with employees I hope she stays a very long time so please keep her happy.

So glad I decided to store here! Jessica rocks.

Tashawna was very nice and made this process very easy

Tashwana was the true MVP and really took charge in helping me convert my 2 small lockers into one larger one. She took care of business making it super easy for me, Thank you so much Tashwana Nick Fischer

Jessica was a big help, love the costumer Service, great attitude most definitely need a raise 10/10

Jessica was awesome and very helpful!!!

Very polite and when I needed something they were there to help!

Wonderful wonderful finally a great manager.

New manager is awesome helps you with everything and she is really amazing

Jessica is so amazing and helped immensely with helping find the exact unit we needed! The only downfall is that there were no carts to help make the move easier.

Very helpful great customer service skills , was taken care of quickly and managed to resolve my issue .

Jessica it is good on everything

Dealt with Jessica @ Bloomington Public Storage off of Lyndale. Had a billing issue that she promptly addressed and saw an immediate resolution to the issue at hand. Have stored at this local facility several times and by far Jessica was the most professional, courteous, and on top of their game staff member I have come across..!! Publis Storage should be lucky to have her & I am sincere with that! Thank you! Lane -

It's amazing there is a really nice lady. Her name is Erica, she's really nice, and the place is really cool, thank you, Erica

Clean place and Erica is very helpful property manager and super cool.

Met Erica the new property manager and what a breath of fresh air. The place both outside and in is cleaner than it has been in recent months as they went through a few mgrs that didn't stay or didn't make the cut. She was managing multiple locations today, quite busy as you may imagine. As busy as she was she took the time to help me solve a very time sensitive issue. Literally stopping every thing she was doing and got me squared away. Best property mgr they've had in quite some time, she's just what this property needed. Like I said at the beginning of this "what a breath of fresh air". Erica if you see this thanks again.

Erica was amazing, she has amazing customer service

Erica was super helpful, provided me with information, and she was friendly.

Not a big fan of "public storage" as a business.

Managers are very helpful

First meeting with Nicole was very nice, when she found my reservation. She asked me to come back Saturday morning to sign up. I came in Saturday and she got me signed up. Great rate, but mostly enjoyed her upbeat attitude, and attention to detail. PS is very lucky to have Nicole

Do not store you stuff here. It is by far the least maintained storage facility that I've even been to. We have a different unit in a neighboring city (also public storage) that is much much more maintained. Every single time I go, I have to scour the pavement for nails due to the junk that is literally everywhere. See the attached picture what I found there just last week.. you can feel free to check the data (lat, long) within the image and see that it was taken at this very facility. The general area isn't so hot either and there is trash everywhere. They also raised prices more aggressively than the other storage facility: 47% in less than 2 years where the other storage facility (in a more expensive high-end area) raised our prices 39%.

Absolutely poor customer service, the owner or manager yelled at my wife and I when all we wanted to do was return their lock when we had our own (which they charged us for). There is never anyone working at this location, the elevator is breaking down and hasn't had an inspection done since 2020, you can see the expired license in the elevator. Absolutely awful experience, avoid this location and owner at all costs he was very rude and condescending and completely unwilling to answer our questions in a reasonable way Edit: these people are scammers, they do everything they can to try and take your money, they are rude, nobody is ever available in the office. The place smells like urine and the elevator is dangerous and uninsoected in years, noticed owners took their certification off the elevator. We moved out at the end of the month and they continued to try and charge us for a whole month because we moved after hours on the 31st but Noone was in the office all day while we kept coming by to pick our stuff up all day

Erica did a tremendous job of taking care of my requests! She found the right space, gave an excellent tour and was very professional! Public Storage should be honored to have such a wonderful and understanding employee!! Go Erica!!

Randy Excellent service Kind and Respectful

I wouldn't recommend anyone to do service at this location. I signed up for a storage, ya know e-rentals and all. I had my own lock but in order to complete my rental online, I had to pay the extra $19.99 for their lock. Knowing that the website said that I would be refunded i went ahead and did it. *side not there was never anyone onsite to help. Didn't have much of a chose when I was moving out of state and needed to put my stiff somewhere because I i didn't have a moving truck. Customer service is terrible here. I've tried multiple times to get a hold of a manager that could help me with the issue of this property manager, no proper help WHATSOEVER. When there was someone there "the property manager " was highly bothered with anyone coming into the office. NO CUSTOMER SERVICE!! He ended up refusing my refund. Public storage needs to do better!! I have yet to hear back and get refunded!

Randy was the best help you could ask for. Give this man a promotion or a raise. He deserves it!

So I went to check out a storage locker in Bloomington Mn and the young man that was working couldn’t have been any sweeter , I going through a tough time and he was the sunshine of my day. Randy you are a very nice man and I appreciate you.

Great customer service. Very Friendly.

Horrible customer service. I still have the unit but I will leave in the spring. Never return or answer calls. When I called them to rent a unit, I felt like their only customer. Then that stopped and my price shot up.

Randy is the best!! He's helping me get my camper trailer unstuck from the ice that accumulated during this bad winter. Going the extra mile to help out his customers. I'll be back for sure.

Do not rent here. The elevators have not been serviced since 2019. Instead of getting them serviced they just took down the certificate which is required to be visible in the elevator. They are in such bad condition they barely move. Also there is only one cart available for moving your boxes, so there is a line of cars waiting for the cart. They raise the prices every six months, but for what this place is a dump.