April is wonderful. She showed me around the storage. The process was easy and completed earlier.
April was very helpful. She was able to help me find the perfect storage unit for me and my family. I definitely recommend you see her if you are looking for a storage unit!
April is AmaZing! Best service!
Great help, excellent customer service
April was very helpful and friendly giving great customer services even while te
April and Antonio (April’s trainee) were top notch! She walked me around the property and showed me all the options- with professionalism and great attitude while presenting all the options- I would highly recommend this Eagan location! Thanks April and Antonio- for a great experience!
Very clean and secure, April is by far the best employee I've worked had the pleasure of doing business with in a long time. Keep it up!
Well, this would mark the first time Ive been to a storage facility and the manager actually left thw office without a headache! Even after a rocky start to my encounter with the amazing manager, April. The entire facility exceeded my expectations in both cleanliness and security. And to say she completely cleaned this late after what happened in Blaine with the manager and employee working at that facility would be going to far however her enthusiasm and amazing customer service definitely put some elbow grease on that stain!
If I can say anything about this property is the way it’s ran April is a wonderful manager very pleasant to speak to she will always help you she carry’s herself with a quiet strength that naturally brings people in she leads by example her presence leaves a lasting effect on everyone around them.
April went above and beyond to help us today. Thank you for helping us and making our day.
Always love working with April
This Eagan location has the most pleasant customer service and knowledge services I've ever utilized. Thank you Sydney
Everyone admired how kindly she gave the tour and appreciated her good personality.
Thank you April for the good service.
Nick was very helpful! They call you back if you leave a message. I highly recommend this location.
Had some issues with payment on the website, April(?) was very helpful and accommodating. She followed up with a phone call.
Went in store to finish up payment, and the man who helped me was very pleasant and friendly.
Overall a 4 - because of the website issue. Not the fault of onsite individuals
I had a great experience at this location and would highly recommend it for anyone looking for a storage unit. April, the staff, was excellent and really took the time to help me find the right unit for me. She was super friendly and great with my daughter as well. Thank you April!
April was great and got me situated within 20 mins. Easy process
Amazing service! April was friendly and helpful. Would recommend.
I really appreciate the service. April was great and gave me a nice tour of the place. Nice and secure no worries and hassle free.
Had my storage location for about 6 months. Everything was nice and clean and well taken care of at the Eagan location. The property manager April was always available to help and very friendly and easy to work with. I would recommend this public storage location!
April was great very good customer service
April was very helpful and quickly got me set up.
April was so nice and welcoming! As a first-time user of Public Storage, I had a lot of questions and didn’t really know what to expect. She took the time to explain everything clearly, walked me through the unit options, and made sure I was comfortable with the process. She was friendly, patient, and truly went above and beyond to make the experience stress-free. I really appreciated her professionalism and positive attitude. Thank you, April, for making everything so easy and pleasant!
April, was great, very helpful and friendly!
I am down sizing, and decided to rent public storage in Eagan. I've never rented a storage before, and what an experience. It was super easy to sign up, and the property manager (I think her name is April) was AWESOME!!!. The place/building/storage is nice and clean ! Love it, and thank you !
April was amazing! She helped with my unit transfer quickly and made the whole process smooth. She explained everything clearly and was super helpful throughout. Thank you, April!
April was exceptionally helpful and courteous in helping me with my new unit. Thank you!
Great service. Friendly and fast
Great customer service and pricing for storage! April at the front desk was the best to work with!
April was amazing! She was extremely knowledgeable and so sweet to our son! Very kid friendly and made sure we were prepared to move in!
Very good service from AprilMay!!! Thank u
Space is nice and clean. April is wonderful.
Excellent customer service was provided. All of my questions were answered!
Friendly staff. Quick response. On premise assistance.
Great person. Love the attitude.
AprilMay has been wonderful taking such a good care of all our customer needs all the time. Totally recommend her.
Clean facility and super kind staff!
I have never been more impressed by the cleanliness, service or personal communication that I received from April at the Eagan Public Storage location. Thank You for Her!!!
I had a great experience renting a storage unit thanks to April, the Customer Service Manager. She was incredibly helpful, knowledgeable, and made the whole process smooth and easy. Her professionalism and friendly attitude made a big difference. I truly appreciate her assistance and would highly recommend her to anyone looking for excellent customer service!
Best place to store your things 24 hour on site care takers. Locked gate and even patrolled by police but don't worry they don't come through till after close. Affordable at the right time of year and there is always room to negotiate price on how many months you pay.
Highly recommend this Public Storage location. April is wonderful to work with! She is very nice and approachable.
Great experience with AprilMay !!! Very amazing and easy to work with. Would highly recommend!
April was very helpful and friendly.
April was very helpful and explained everything during move in.
Highly recommend! Great, very helpful staff. April and Kenny are amazing, spectacular! Great location. Great storage.
Clean, easy, and great security
Clean, safe, and quiet place too store my stuff. April the site manager is super friendly and helpful. I've been here for 1.3 years and look forward to keeping my business here.
April is amazing! One of the cleanest facilties (along with IGH Robert's Trail), zero sign of vermin or flooding activity. Very safe and secure! Highly recommend as a personal storage facility if you live in the Eagan area!!
Have been at this facility for over four years. April the new manager is very helpful and security minded.
April, always friendly and professional
Great secure facility. Fantastic staff. Friendly and helpful especially the on site manager. Salute to April for always going above and beyond what’s normally expected to provide the best possible experience in your storage war.
Eve was very helpful! She definitely deserves 5 stars!
Wonderful employee and very clean nice property
Very good customer service, I am happy with the service we got
I had very good expereince with APRIL, she is so kind and patience. Thank you
Very personable. GREAT attitude super quick and simple!
Great facility clean and can’t complain about having a heated storage in Minnesota.
Would recommend!!!
The lady at the desk was lovely. I had a wonderful experience.
Great service and people to deal with
Great place !! April is super helpful!!
This is my first time ever renting at Public Storage, so I had a lot of questions. When I first started looking at storage solutions, I talked with Nick in the office. He answered every little question I had, and was very helpful in showing me around and telling me what to do when I had questions. When I put in a notice to vacate my storage unit, Emma called me and helped me with all of my questions that I had about leaving the space. 10/10.
It’s been a great experience with public storage in Eagan. I am switching from a different storage unit to Public storage and they made the process so easy. Fantastic communication from the phone reservation department to the local office staff. I went today to finish my reservation process and had a great experience With Emma. She understood my needs and helped me find exactly the right spot. She explained everything clearly and set everything up for me. Thank you!
Absolutely love all the help From Emma, she was polite, knew what she was doing and very helpful. I think she needs a raise.! Thank you!
Emma was very helpful, friendly and professional.
Emma was great helping us out!!
Nick was wonderful to work with to set up my Storage & so was all the other staff I spoke to on the phone. I Highly recommended this place this is my 2nd storage unit. Thanks
I rented a storage unit at Public Storage (on Sibley Memorial Hwy) on line. Had a little trouble with the gate code but Emma (employee) was quick to help me out. She was very nice and even went out to the gate to make sure the security code worked this time. She was so sweet and explained where my unit was and answered the questions I had. Nick is also a star that works there and was also so kind...I was scatterbrained and rented a unit at another location and he messaged them for me and had them close that acct. If you need a storage unit this is the place to rent from! Very very clean and the staff is amazing and friendly! - Jacqueline Garcia
This is my first time renting from Public Storage, but Nick made it super easy to understand the process, and he was not hesitant on showing me the room sizes as well. He was willing to go out of his way to go back-and-forth with me and a couple of the places and I didn’t feel like a burden asking can I go see this unit. But overall he made my process of renting a storage unit super simple and easy. The property itself is super clean as well.. he also gave me a map so I can take it with me
Thank you Nick
This is an awesome place with great customer service. Customer service was above and beyond. Nick and Emma were very informative and made this a great experience!!! Very clean and well kept up. Very happy here :)
Emma and Nick are absolutely amazing and I wouldn't rent anywhere else. I suggest using this place. If you could do something special for them for all they do it would mean a lot to us.
Emma was very helpful! Super quick and easy process!
Nick, was so sweet ,very helpful in helping me pick the right storage space for my needs. I recommend Public Storage in Eagan, see Nick he will put in the right space for you. :)
Easy to get done with storage process. Nick was great!
Nick was very professional and knowledgeable. I was able to view a few units and he answered all my questions. I was very impressed. The property is very clean.
Spoke with Nick who gave me the run down on rental policies and showed me the space I was interested in. He answered all of my questions in a professional and friendly manner and made the whole process a lot less stressful than I anticipated. Move in date is tomorrow and we’ll see how it goes. All in all it was a good experience!
The lease process was seamless, and I was able to secure an appt to tour my unit within the next day. It was refreshing to be able to connect with a property manager thats on site and the customer service was top notch. The app is awesome and the facility is super clean and new. I feel safe very secure storing my personal belongings here!
Location was clean, easy to access and laid out efficiently for moving large items indoors.
Called for renting space and lady was very nice and referred me to site. Onsite, Nick was very helpful, professional and polite.Site is very clean and new.
Nick is Amazing and super helpful! Great radio voice.
I have been happy so far with the service here on hwy 13
Nick was amazing!! Got my unit setup super fast and was very knowledgeable and answered all my questions!
Nick was great! Fast service!!!
Nick! Friendly and very nice, very a helpful guy. This location is very clean.
Emily was nice and friendly and answered all my questions! Made me feel welcomed. Great experience, would recommend location😀
Nick at public storage has gone above beyond for me. His communication and helping me with anything has been so amazing and I am so grateful. I recommend this specific location to anyone looking for rental.
Love Nick! Friendly and very nice, very a helpful guy. This location is very clean and well maintained, I’d love to recommend to anyone who’s looking for a storage. 👍
Loved the ease and flexibility that this location provided me when it came to setting up my unit and the helpfulness of the staff, in particular, Nick. He was quick to reach out to me and has been able to answer all my questions quickly and efficiently. I highly recommend this location for any storage needs.
I had a wonderful experience at public storage in Eagan at 3735 Sibley memorial highway
Very willing to help out and very patient and answered all of my questions
Great customer service! Shoutout to Eve!!
Great facility, very knowledgeable employees with outstanding attention to make sure you know all the information you need.
The staff here are very friendly and helpful. The storage facility itself is very clean and secure. I would absolutely rent a unit here again!
Very friendly move in, safe and clean. If was a Packer Fan would have gave a 5
The front desk guy was VERY helpful in switching my boyfriend and I’s storage locker over to a larger one! Very thorough with details and showed me around! Recommended for sure!!!!
Love the facility people are friendly and helpful.
exceptionally clean and nice storage facility. easy process to start and not too expensive.
Nick helped myself and my friend rent a storage unit. He went above and beyond to explain and re-explain so many details to us! He even stayed way beyond close to help. Never once acting as if we were a bother. A great big thank you to Nick!!!!
Great facility, clear communication from start to finish.
My aunt and I came in and Nick was very helpful as we were touring spaces. He was very patient as he toured us around the facility and visually showed us the size difference between the various options. My aunt had a lot of questions and Nick was patient and had clear answers to our questions. He even came with us to show us how to get in with the app and walked us right up to our unit to minimize any confusion. We definitely appreciate his help as he made it a smooth onboarding process for her as she found the right unit for her. Highly recommend!
Great facility, great price! Love the garage for loading and unloading.
Nick was extremely helpful and thorough throughout the whole process from locking up the door to my storage unit to the move-out receipt!
Thank you Nick! I recommend and will use Public Storage Eagan again if I ever need to!
Nick is great! Thanks for all of the help!!! You folks have helped me 3 times in the last year with all new units!! Keep being great!
Love the space and the helpfulness of the staff!
Nick and April were great to work with!
Very helpful, informative, and friendly!!! Keep it up!!!
Nick was great! Very detailed and professional
Nice facilities, convenient and easy to use. Very good staff.
Eve was extremely helpful. There was a discrepancy with the parking spot which she clarified and made us feel at ease, leaving our vehicle at your storage facility. She did a wonderful job and was very friendly. she arrived just in time and was able to solve our dilemma.
Eve is the absolute best!!
Clean site. Edited 5/25/24. Nick followed up swiftly. Wasn’t expecting that on the holiday weekend. Very professional and easy to talk to. So far my first 24 hours indicate this is a good storage facility. Would recommend.
I’ll leave the note below in case anyone has issues using elevator. Once I figured it out it was easy.
Also to note the instructions to use the elevator aren’t very clear. My Bluetooth wasn’t working to access the gate or elevator so I had to manually punch in my code. Which isn’t that big of a deal. But if you have a 2nd or 3rd floor unit you hit the elevator call button (elevator door should open), then punch your code in, lastly enter the elevator and select your floor.
Nick was highly wonderful and very helpful. Got me in and out. Even though it’s for a little while. He has a great upbeat attitude. Keep him. He is outstanding ⭐️💫🌟🌟⭐️⭐️⭐️🎈🎈🎈🎊🎊🌟🌟🌟🌟🌟🌟🌟🎉🎊🎊🪩🪩🪩🪩🌟🌟⭐️🌟⭐️⭐️
Love the access better than other places. Very nice. Very easy. Nick at the counter is very friendly and helpful.
I had an excellent experience at Public Storage in Eagan, MN, largely thanks to Nick's assistance. He was incredibly informative and helpful, making sure I understood all the details regarding the storage options. His expertise and friendly demeanor made the entire process smooth and reassuring. Highly recommend this facility for anyone in need of storage solutions!
Nick made my experience here outstanding! He was very friendly and helpful, would recommend.
We are so grateful to Eve she stayed late to make sure we got in our space we’re so stressedkeepbher
Wonderful customer service. They took the time to show the unit and explain thoroughly. Thank you
The staff have been very helpful and kind
First time storage renter. The process of gathering information and finalizing rental was easy and worry-free. Manager, Nick, was approachable and helpful in making me feel comfortable in my decision to rent space at this location.
Eve was Very Professional and Thorough and very friendly and made my experience pleasant.
I give her my Highest Recommendation
Loved the facility and it was Nice and Clr
Been here for a year and no issues at all. Place is clean & well lit with plenty of carts for moving large items in and out of your space.
Nick was great! Made my move out process super easy and went above and beyond when I needed to store a pod onsite for an upcoming move.
I had such a good experience with Public Storage in Eagan. It was less expensive than I initially thought it would be, it was easy to set up and move out, the app was easy to use, and the location was super convenient. During a time of transition, Public Storage made things a little bit easier and gave me a sense of security. Would definitely utilize again. Thank you!
Eve was Very helpful & kind to me, she explained everything
Nick went above and beyond what I've experienced at different locations. He' s s great person with empathy of what I've been going through in life. He's very knowledgeable about public storage and is very fast and correct on helping. Thanks Nick!
Great customer service, helpful and knowledgable.
quick and easy to rent a unit! same day rental and i was able to use my own lock which saved me a little money. higjly recommend!
Great newer facility (built in 2022). Agent Nick was very helpful at the front desk helping me out. Told me La Fonda Mexican restaurant used to be where this facility stands. :)
Eve gave me great experience. She is a jewel in the rough. It was a pleasure meeting her. Thank you, Eve.
Eve at Eagan Public Storage was absolutely amazing and super sweet. They were so kind and willing to help us with a very complicated transfer of units. Thank you so much Eve.
Front desk was super helpful and informative! He really made this decision easy for us to make! Thank you!
Very friendly staff and the property is kept clean. The staff do a good job cleaning up any issues and are helpful.
Nick and eve were very helpful
Super friendly service, clean facilities, good rates. Quick and efficient setting up a new storage unit.
I had a wonderful experience here! Eve helped me so much, she made my night when i moved out ❤️ she’s honestly one of the nicest helpful ladies i ever met! And Eric when i filled out my move out date, he called me right away and was so informative about my move out! i highly recommend!!!!
I had a wonderful experience getting my storage unit. I had the pleasure of being assisted by a wonderful women named Eve. Not only did she get in contact with me after I missed my move in date. She ended up being at the facility when I walked in. she walked me all the way to my unit through the maze while answering several questions about the lease, payment methods and all other inquires! I rarely write reviews especially positive ones. This women deserves recognition and should frankly be the corporate representative. It’s rare to find someone with this level of professionalism and class! I hope Eve gets to read this! Thank you for all the help!!!
My experience at this Public Storage location has been fantastic! Nick especially has been nothing but helpful, kind, and professional.
Very clean Place well organized great security decent prices
Eve was very helpful when I couldn't finish up my reservation online. She made sure to answer all my questions and completed my reservation. I would recommend this location. Friendly, knowledgeable and quick service.
Very helpful team! Eve helped me select my storage space and was great to work with! Thank you 😊
Eve was very helpful and friendly. She did good job I will 10 stars
Great place to store you stuff, well lit and very accessible
I can honestly say that Nick at Eagan Public Storage is the most helpful employee I have ever had the pleasure of working with at ANY storage facility over the past 10 years. Nick was extremely knowledgeable, friendly, demonstrated an ability to multitask, and made me feel as though my storage needs mattered. I don't write many Google reviews, but Nick deserves some recognition. On top of that, Public Storage completed several major capital improvements (driveways, garage doors, etc.) that make it the best bang for your buck in the south metro.
Very clean and efficient. Friendly staff
Great experience. Easy, quick, efficient
So helpful and clean! Highly recommend!
Strongly recommend. They are willing to work with you even on late fees..
Best place to get storage
Fantastic service. Clean warm happy!!!
Linda was of great assistance from the day we called her from Arizona to the day we checked in, in Minnesota!! Thank you for all your help Linda!!!
Office personnel was very quick and thorough for first time renters
Randy was super great! He helped show me around and got me all taken care of quickly with a great attitude. This mans need a raise! Storage unit was clean and exactly as described. Will definitely rent again!
Randy was absolutely amazing to work with!! Great customer service!!!
Randy was very friendly and helpful!
Randy was super awesome! Dedicated to trying to get my money back for me.
Randy helped me out a lot
Randy was very helpful! He was very patient and helped us with anything we needed :D
Randy was very helpful and friendly
Randy did a great job checking me in super friendly, very patient.
The property is clean and well maintained, called for repairs inside my unit and Tory responded effectively.
Randy is another great guy on the property, they wil attend to you professionally.
Randy was crazy helpful! To the point and no nonsense! That’s how customer service should be
Randy was the best worker and was very polite.
Tory was exceptionally helpful with of problems listened to all of of my questions patiently. I should have listened to her about needing boxes🤣
Tori helped me get through the leasing process super detailed!
Good secure place to store....
Donna the property manager is amazing! She went above and beyond to accommodate our needs! I highly recommend this place to anyone looking for storage!
Donna is fantastic! Our locker was iced shut and she brought out salt, an ice pick and a shovel. She made sure we were able to access the unit and came back to make sure we were able to get it locked up again. Highly recommend!
My past experiences getting a storage unit were stressful, rushed, and pressured but not this time Donna made sure everything was smooth sailing, she went out of her way to make sure my requests were met. Thank you Donna!!
I had a wonderful experience at Publjc Storage. Thanks to the help of Donna Goodwin. She went above and beyond to make sure I was taken care of. I am going to tell everyone I know that if they have storage needs Eagan location can't be beat. Because Donna is fantastic at her job.
Donna was very helpful and took care of me well