Public Storage Self-Storage Units at 5900 148th Street W, Apple Valley, MN

This Public storage site is very easy to get in and out of, I’ve been renting here on and off for 3 years. Also I say enough nice things about the manager attending here, Mike is genuinely a nice guy!

Great service. Nice facility. Helpful staff

Alice was quick to help us find the unit and set us up. Super nice lady!

The greatest for sure! Mike is my guy!

Mike was amazing. He was personable, professional, and very helpful. He was great to work with!

Mike was great getting us checked in for our space!

Mike's a great help and good to work with!

Vicky's awesome great place to be here at Public Storage

Excellent customer service again from Mike! This time he went above and beyond for me regarding an issue I was having at another site. Totally unexpected customer service and I was very pleased with the outcome. I can tell he cares about the customer and what they are going through. Thanks Mike!

Great Service. Mike is AWESOME!!!!!

Great experience!

ANDRES was absolutely fantastic!! He helped me figure out what size unit I needed, he was very knowledgeable and helpful. Great tips on how to store my belongings accordingly. Thank you soo much Andres!!

Very helpful and courteous during move in and move out of storage. Owner was always attentive and called back right away when needed.

Once you get a unit, they increase prices every few months, beyond what you would pay for a new unit.

mike was very helpful was able to save us mo ey by transfering to a seperate unit thank Mike ur the best

Awesome thanks

Andres was great! Very informative answered all my questions and concerns, Definitely recommend

Mike went way above and beyond to help. Me make a client happy.

Mike was fantastic! Super thoughtful and helped me immensely. Super kind person:)

Easy to work with.

Mike at Apple Valley storage was amazing, super helpful and great customer service!

Mike was extremely Kind and helpful! I appreciate him very much!

Andres gave great service very good with timing and very professional

Andres did an amazing job at explaining everything to us and showing us around!

Clean. Very secure. Professionally managed.

Mike is awesome!!! Very nice and very helpful. I will always come back anytime I need to. Thanks Mike, you made my day!!!

Andres was helpful and helped us get a space that fit our lock and was a good size right away.

It was all good

Mike was awesome!! So friendly, super helpful!!

Mike pleasant and helpful

Andreas helped me start to finish. Very professional!

Wonderful personality & hard worker!

Mike was very helpful for my dad and I.

Mike was great!

I did everything online but had to go in to finish the process. Mike was great in going over things with myself and my dad. Great attitude that made the process effortless.

I’d give it 0/5 if possible. Look at reviews from people who didn’t just move in, You get a discount when you give them 5 stars at move in. I wrote a review 2 years ago when I first rented a storage “Had such a great experience here. I had no idea what I was doing, nor the size I needed and Rachael helped with everything. She made what I thought would be a stressful experience so easy and even brightened my day every time I came into the office! I am very satisfied with my expeience because of her.” I had amazing help when I moved in with my original lady that helped me she is no longer the property manager there and since then I feel it has just gone downhill. I was told I would be reimbursed money if I vacated my unit before the first which is not true. Not only am I not getting reimbursed for rushing to get out but the day that I was moving everything out the power in Apple Valley went out and they do not have back up generators so several of us were locked inside the gate. When I originally rented the unit I could contact the property manager at anytime with any questions have amazing assistance and help ever since she left I never got callbacks in timely manners or at all some times. Several of the units have leaks which wouldn’t be a big deal because you can submit an Insurance claim but when it’s photos and valuable items that cannot be replaced it’s very upsetting opening up your unit to things soaking wet and damaged. You are better off using another storage company. They are no help and do not resolve any issues. WAY too expensive as well. I found other places for almost half the price. They up the price aggressively. Not worth the money.

Mike was very helpful in the transition to a smaller unit with saving me a bundle of money..thank your

Mike was wonderful to work with- he made the whole process easy & flawless! What a gem!

Mike was wonderful to work with! I would recommend this location in Apple Valley!

I just wanna say that Mike is a great employee to public storage. He’s helped me with unlocking my storage because I lost my keys AND my dumb self ended up dropping my graduation ring on the floor and didn’t even know about it until Mike gave me a call a couple days later. He’s truly amazing and awesome for going out of his way to find out who it belonged to and I will forever be thankful that this place has Mike as an employee. Great experience and customer service!!!

Mike provided a great experience and very knowledgeable!

Mike is awesome to work with. The main reason for choosing this location. Thank you Mike.

process went very smoothly and i got exactly what i needed! outstanding service and friendly faces.

Great service, Andres!

Mike was very kind and accommodating!

Mike is great! Great service!

andres did a great job!

Mike was really friendly and helpful when I stopped into the office.

Mike the property manager was very helpful and professional. He helped us find the right storage locker for our needs. The entire process was smooth, easy and stress free. Great job Mike! Keep up the great work.

Mike was amazing & very informational.

Came in today to get a storage unit. Mike exceeded expectations! He was knowledgeable and pleasant to work with! Great experience 10/10 would recommend

Mike answered all my questions in a promptly and professional manner! Even saved me some money by using the website! Thank you so much! Great place and highly recommend!

Mike provided me an excellent service, i would give him ten stars due to his great service if i could. he was such a great help. I recommend you to come here :) Thank you Mike.

Mike is the man he handled my Storage reservation quickly. The new technology Public Storage has is amazing. Easy to pay bills get in and out. Great place to rent

Contacted Public storage about 3 weeks prior to move in date, spoke to gentleman by the name of Mike.. he was very helpful From the initial contact to move date. ( he even called the day before with a reminder) this was a nice touch. I had just needed to move some products from my business to this location and needed a smaller unit. He walked me around showed me various sizes... every unit he showed me was very clean. Everything listed above is not what I received from the previous location in apple valley. From his professionalism, the cleanliness of the units to the attentiveness that I received from Mike was stellar! I highly recommend this location, I don't think I seen one cobwebb in the unit that I choose. Furthermore... What blew me away was he offered to shovel the snow in front of the unit prior to my move in date & when I showed up there he did exactly what he promised. Wow! I've never received this type of superb treatment from a rental facility before .. you can't go wrong choosing this location. If possible maybe ask for Mike when you set up your reservation... I think you'll be happy you did, I think asking for him may help with a smooth transition. Which is not what I received at the previous location. Thank you so much for making life easier. This is hard to come by nowadays.

Very polite service this man needs a raise and one hell of a Christmas bonus! Very professional service! I highly recommend working with this location.

I went in to get some moving boxes and Mike helped me find just the right size boxes for the items I was moving. Mike was very helpful, friendly and the prices were reasonable. Thanks for your help Mike!

Mike is a real pro! He is want makes the place great!

Mike was incredibly helpful and friendly!

Greatest experience working with Rachael. She pointed us in the right direction and answered all our questions and concerns. Great service!

Was helpful and tried to find a better rate for me so I could have less worries, especially my size in my storage.. Nice guiy to have at this location. Hope he is there for a long time..

Mike was really helpful! Made my day and I am stress free!!

Mike is helpful and polite nice guy who knows what he is doing and friendly and I would recommend anyone to this location, thank you mike

Great customer service. Mike

Awesone Mike, he made this rental so easy!

Mike was great! Help me move to a larger unit an saved me money!

Easy entry

Mike was very helpful! If there was a ten star i would give mike a 10 star!!

Mike was awesome!! Very helpful and friendly. Got me a great deal on a bigger unit.

Mike really helped us out when we underestimated not once, but TWICE the size of unit we needed. We were already moved to a different location a tiny bit closer to home, but because of Mike, we chose to go to his location because of his customer service and willingness to help us figure out the best way through our situation. Mike is amazing! Thank you Mike!

Mike is wonderful and did a good job. Saved us money.

Mike did good job 🙂

Great place!! Mike was a delight to work with. Highly recommend

Mike was great!

Great service.

Extremely friendly and helpful.

Set appointment up for the next day and met with Lacey to review the unit and sign paperwork. Lacey was very helpful and very friendly. Looked at the unit, did the paperwork and was out the door in 20 mins. Great service and people! Highly recommend!

Shirley was great!!

Shirley was incredibly helpful

Rachael is a hardworking individual, who is very accountable and friendly as well. She makes you feel like family and not that she was hired help. She goes above and beyond to ensure amazing customer service and it doesn't go unnoticed. Thank you Rachael for the kind, friendly and patient individual that you are❤

Rachel was amazing!!

My husband needed to rent a storage facility -- we researched local options and went with Public Storage. It wasn't all about price, Rachel at the facility was easy to work with and helped us get the unit we needed by the time we needed it. I would recommend them!

Awesome experience! Rachael is very professional. Facility is clean and well managed. thank you!

I had the greatest experience working with Rachael. She answered my questions and suggested the correct size unit for my needs.

Rachael, the manager, is the best! So incredibly helpful and patient. Answered every question thoroughly and gave great advice.

Rachael the manager got me checked in after my online reservation within 15 minutes and answered all my questions very efficiently. I have used this storage facility twice now over 10 years. High recommend !!!

This was the first time I ever had a need to store anything and Rachael and Alice were SO helpful and friendly. The process was so simple and the ability to come and go with the easy access code made it very convenient. When I went to checkout, it was the day after Thanksgiving and most people dont have to work that day. But there she was, as friendly as ever. A very nice place to work with. You folks do a great job!

Great facilities! Clean, easy to get in and out, close and convenient. Was perfect for what I needed!

Shout out to Rachael for her assistance in getting a new storage unit. Made it seamless.

My husband and I came to the property looking for somewhere to store our son's stuff that he is accumulated over the years. The lady working at the property, Rachael, was extremely knowledgeable and she walked us through many different options that we could utilize and no matter how many questions we asked her she was extremely patient and answered each one very kindly and very thorough. In our mind she is the epitome of true customer service!!!!!! I would definitely recommend this property for your storage needs.

Rachael the Property Manager, Is the best! She is always so friendly and nice. She has helped me several time over the year for my storage needs.

THANK YOU MR FREESE I APPRECIATE YOUR PATIENCE AND COURTESY

Managers Ryan and Justin were very helpful. Nice clean property. I would rent here again!

I’ve never rented a storage unit before, this was a first & it was so much less stressful than I was expecting it to be! Rachael was so helpful, she was able to help me figure out what size unit I would need and everything! If any of my friends are needing extra storage, I’ll definitely recommend Rachael & this location!!!

Rachael was so helpful and gave me the best suggestion regarding unit size! Best customer service ever!

Staff is so kind and attentive. Fair prices. I helped a friend upgrade her stuff into a larger unit and Rachael was very helpful and got us a dolly for all of the heavy stuff. Very good experience!

Kind, attentive, and helpful staff. Rachel was proactive in communication with me about checkout so I didn’t get charged another month that wasn’t needed. Sue was great to work with throughout but especially when my locks got stuck and I needed assistance. She came out at night in dumping snow and rapidly problem solved about the lock issue. She also shoveled in front of my unit multiple times. Went above and beyond what I expected. Would recommend and use again!

Sue is the best there is!!

Sue was absolutely a GEM from the moment she said “hello” on the phone, all the way through the process and as I exited the parking lot. She deserves all the accolades that could be given to her. She’s personable, kind and has a great attitude in a place where you might least expect it. Thank you, Sue!

Stopped in to public storage and was greeted by the most amazing woman by the name of Sue she was so professional and such a big help she showed me a space that i absolutely loved and rented she's a great asset to Public Storage.

Walked into a storage place with negative thoughts untill i was greeted with a huge smile and a warm welcoming sue is the best she's great for public storage wish there were more people like her .

Sue was very helpful in helping me find the size storage unit I needed for my things. I would definitely recommend her to my friends and family. Thank you for the excellent customer service.

Sue gave me great service wasn't pushy on sales but help me find the products I needed to help with my move. I don't know who's in charge but she should get a raise or big bonus

Sue is awesome!! She is always friendly and willing to help!! Your a great person and employee Sue!! Public storage is lucky to have you!!

She was wonderful to help me when I paid 2.14 instead of 214.00.thank you again

Great experience dealing with Sue. Fast,friendly and great conversation. Quick and efficient to rent here.

Sue was extremely helpful, would highly recommend!

Sue very friendly

Sue was such a great help to my girlfriend and I. Made the stress of moving so less stressful and fun !! She’s outgoing and super friendly!! Thank you Sue!!!!

Sue is always so helpful and friendly!!! She goes above and beyond to give great service!!!

Sue gave me amazing service. I really appreciate her!!!

Sue shoveled a pathway to our door, oh my gosh, she is awesome!

Sue has been very helpful and I appreciate all her help!

Rented a 10x10 unit on 6/29/2019 for $135.00. In November, received an email that my rent was increasing to $167.00! A 24% increase! I called the location and the employee I spoke with agreed that it was an excessive increase. I asked for a review since my agreement did not authorize an increase after less than six months. I had to make repeated calls and after 10 days of repeated calls, the "Manager" (Tanner) denied my review. Now I am waiting for another call. I doubt that someone will call me since they never get back to me in a reasonable time. To future customers please be CAUTIOUS when renting! Even though my agreement says $135.00, it rapidly increased 24% and I was only advised via email saying "Your new monthly rent is..". No other explanation. I would like for this organization to point out wherein the lease agreement states that after 5 months they will increase my rent 24%.

You CANNOT find a better and more caring manager at ANY Public Storage facility!!! Sue has worked so hard to help me get just exactly what I need, yet he is so humble about the whole ordeal. If you ever have storage needs in the southern suburbs, don't look any further than Sue's place!!!

Sue was great and helped me with my late bill and with my units. Great customer service!

Sue is and amazing person she gave me great service thanks you so much!!!!

Great experience--the new management is knocking it out of the park! Glad to have someone who knows the importance of customer service!

Sue help me out .she is very nice .great service person.great job Sue.

Fantastic experience. Check in was quick and easy and check out was even simpler. Place is secured and well lit. Couldn’t ask for much better. Sheila and Rachel were extremely friendly and helpful. Would recommend this facility to everyone!

Great customer service

Great storage New manager Vicki too.

Vicky is very friendly and helpful!

Vicky (sp?) really knocked it out of the park yesterday. She opened my stuck unit door and then closed out my account in seconds! Really killing it, awesome job.

Rent at your own risk! Unit 241 has a leak and from the rust stains on the wall it must have happened multiple times. We of course didn't take their insurance, so the fact that thier roof has a hole somewhere is our problem. The contents of two boxes and one tote are completely destroyed. They were 3' and higher off of the ground. Hope this helps people down the line. We lost personal items; diplomas, high school photos, yearbooks, family photos, and worst of all a family rug. Nothing that is life altering but it's the fact that you cant trust the building that your paying to rent, that should be sound, to keep your items safe. As Vicki the property manager said, "you read the lease, it's on you".

Sheila did an amazing job helping us with all our storage needs

Great price, easy to use

Vicki has been so helpful and has been making sure my move is going good! Thank you for all you done!!

Always had a great experience at this location. Sheila’s always friendly and very helpful. Highly recommend this location.

Wonderful customer service! Very patient with me. And admittedly, mid move is stressful and I’m super annoying, but he was super chill with me. Thanks Andres!

Went here to investigate temporary storage for some things during my relocation. Met with Tom the attendant there. WOW ....This guy really know how to treat customers. Great attitude and sense of humor made the visit well work my time. The courtesy and full knowledge of the facility was so on point I will be telling others this is the place. Especially if they want superior service. THANKS Tom

I called and talked to Tom, and he was very helpful. Thanks for answering all my questions last week.

I finally found out how to write a review for this business and I can't say enough good about the young man, Tom, who helped us orchestrate a change in storage units for my son and I. He is a wonderfully kind young man who truly cares about his customers and looks out for their best interests. Wonderful customer service skills.

Highly recommend.

Friendly staff

Sharon made this as quick as easy as possible. Great stuff thanks!

Sharon was absolutely excellent to work with. Made the process of renting easy!

sharon was great very informational.

Sheila is so amazing absolutely recommend this location

A great customer service experience. Tom was very helpful!

Sheila is amazing ask for her if you need storage

Great customer service!

Great customer service the lady was able to answer all my questions I asked. But they did have issues with their gate not sure why it's always open when I go their.

Sheila was very helpful, and she stayed late so I could make my payment so I could avoid a late fee!! I highly recommended this location. Just ask for Sheila!!!

Sheila was very helpful and got me in and out right away. Took me longer to write this review then it did for her to help me and get me on my way.

Sheila is the best ever!!!

Hands down, one of the best customer service experiences that I have ever had thanks to Sheila at Public Storage. Wouldn’t go anywhere else or want to work with anyone else. Would highly recommend it. Make sure to ask for Sheila!

Sheila is absolutely amazing and if you are in need of storage I highly recommend this location!! She goes over and beyond for your storage needs!!!

Sheila was amazing very helpful. I would recommend to everyone in the surrounding area looking for storage. Even in the cold she helped me even move into the unit. Go to public storage on 148th street you won’t be disappointed

Awesome customer service!! So helpful, professional and friendly!!

Shiela is so helpful and delightful. I always get a good laugh and great service from her!

I worked with Sheilia the other day. She is so friendly! I always recommend her location to friends and family.

Sheila gives great customer service every time! We love this location and would absolutely recommend it to all of our friends!

Been here for 5 years and it's all because of the excellent property manager, Shelia! She's courteous and Minnesota AWESOME!!

Just rented a space with Sheila at this location and she truly gives great customer service!! Highly recommend this location!!

Sheila was a joy to work with while we stored our belongings during a move. She was always an upbeat positive light no matter which day you saw her. I highly recommend this location 100% based on her customer service.

I hardly write reviews but in this case I just had to. I must say regardless of my negative energy when I came in this storage place, Sheila provided the best customer services possible. After interacting with Sheila I was in a much better mood. I got what I came for and I was pleased. I look forward to working with her moving forward. She made me feel like family I left feeling positive that my things were in good hands. Sheila thank you for your professionalism and patience with me you are a star!

Love Sheila always friendly and down to help... if you guys ever go here just ask for her :)

Sheila gives excellent service

Sheila's customer service is top notch! She walked me through all the documents and was super helpful in setting my unit up. Enjoyed working with her!

Sheila the property manager went over and beyond with helping me with storage this was my first time needing storage and she made sure I was okay!!! I highly recommend this location if you need storage!!! E

Sheila gives the best customer service and I highly recommend this location if you need a storage. She go over and beyond to make sure your items are safe and secure.

Sheila was Super helpful! Friendly! Saved my butt! 5 stars!

Sheila was a wonderful and great person she deserves a huge raise i have never had a more wonderful experience. I highly recommend this location!!

Sheila was awesome! She made us feel like we were family!

Wonderful service 100% Shelia is fantastic.

Sheila is super friendly and easy to work with. She is professional and knows her business very well.

SHELIA IS A GREAT PERSON WITH GREAT CUSTOMER SERVICE AND PEOPLE SKILLS. VERY EASY TO TALK TOO AND ALWAYS IN GOOD SPIRITS.

Sheila is amazing! I love her she is so funny and sweet she is so easy to talk to and helpfully

Sheila is absolutely amazing I highly recommend this location if you are in need of storage please see Sheila, she will help you with your storage needs

The staff are very friendly and kind. The storage place is dry and clean.

Sheila was great to work with! Always available for questions or concerns. Thank you again Sheila!

They are super helpful and the storage is nice and clean. Sheila is super helpful.

Sheila is amazing and one of the best workers there! She is always so helpful and so sweet! ❤😍

Shelia was more than welcoming and brought only good positive vibes. She definitely made us feel we were in good hands!

Shelia was on top of things...we went past closing time but was not bill over...she had it all done before I came in the next day! Thanks

Sheila was amazing. Good to be renting from there

Sheila was great to work with!

Sheila Always takes good care of me when I come in

Sheila rocks and was extremely helpful and recommend this place to everyone who need storage!!

Sheila is the best, she is a nice and caring person and she gives great customer service and she keeps the property nice and clean. I highly recommend this location if you are looking for storage and she will go above and beyond. For your storage needs.

Shelia was great with helping with everything I needed and excellent customer service and recommend anyone to this location

This location has some of the best customer service I have received. Sheila is fantastic and is very friendly and helpful. The location is very clean, safe and secure. I have been a customer here for 4 years and counting and I would highly recommend it.⭐⭐⭐⭐⭐!

Jessica was great, very helpful and professional.

Sheila was excellent to work with! Great with kids, very friendly and welcoming. We really enjoyed working with her!

Shelia was very helpful in going about our storage resourceful and just overall awesome also very funny great first impression!!!!

Sheila was the best! She was so attentive and helpful!! If I could give her 100 stars I would .I have gone to crappy facilities and this has been the best experience by far!

Sheila's customer service is out of this world. Took extra time to make sure we were comfortable with our purchase! The facilities are clean and well-maintained. Awesome experience!

Jessica is awesome!! Great service and good customer service!!

I highly recommend this location Sheila is absolutely amazing customer service

Great Job!!! Can’t say enough

Sheila is absolutely amazing I highly recommend to rent at this location if you are looking for storage. She gives the best customer service!!!

Shelia was very informative and walked through all the steps of renting the unit.

After my Father passed away unexpectedly we decided we no longer needed the storage area. I contacted the location and a wonderful person named Sheila answered. She is an amazing person with a great heart and good sense of humor. She was very understanding, helpful and even made friends with my pooch. Thank you Sheila, God Bless!

Sheila is the best!!! Great customer service! Quick and easy check in! Absolutely love her and I highly recommend to rent with her!!!

Jessica was so helpful. Answered all of our questions and explained all of our options. Highly recommend renting storage space here!

Greatest

I ❤❤❤❤❤ Sheila! I might rent longer just to come see her!

Sheila was very helpful and very friendly and help me sooooo much...thx u Sheila...

Sheila was awesome. We had a wonderful experience at check-in. She explained everything clearly, answered our questions and was very friendly. Thank you Sheila.

Sheila is amazing. I've rented storage space from her in the past and will never go anywhere else. The process is super easy and she will brighten your day!!!

Jessica was a pleasure to work with very helpful

Easy-going and convenient. Great place!

Jessica was very helpful and a pleasure to work with

Great staff, helpful and able to answer all questions. Secure, gated storage facility, lockers have their own locks. Worked with Sheila and Joann. Thank you ladies! Would use this facility again.

Jessica was a great help!!!

Very friendly and responsive service. I highly recommend this location.

Staff at my location is great. My problem is with corporate policy. We cleared out a unit within the first week of November, and I went in to settle up. They will close my unit out but will not pro- rate my unit so I could pay only the first week of November. They are charging me for the full month, even though the unit is empty. I will be contacting corporate over this issue.

I highly recommend this location to anyone who needs storage the property manager Sheila is absolutely amazing and she went over and beyond giving the best customer service. Go see Sheila she is the best!!!

Jessica helped us. Great customer service.

Shelia was very helpful and has amazing customer service!

Sheila at Public Storage is awesome!!!

Customer service is awesome! Shiela helped me get the right size storage and took the time to make sure that I have what I need.

Sheila is the most genuine, most personable person I have ever met. She will bend over backward to make rental stay as awesome and pain free as possible. I highly recommend this location.

Excellent customer service! Great personalty too.... Sk~

Highly recommend this location if you are need of storage, Sheila is a great manager and I truly love the great customer service that she provides

Sheila is the best!! She is super friendly & funny, and really knows how to brighten up the environment. The storage unit we rented (10' x 35') was great. Had a ceiling light inside and a power outlet right outside the door. One suggestion for anyone who rents a storage unit, and it was not a problem for me, but the concrete floors in the units can "sweat" a little after a rain storm. No standing water at all, just can be slightly damp. If you are putting cardboard boxes in, or furniture, or anything else that is sensitive to water, put down some painters poly sheeting first (sold in rolls at home improvement stores). Like I said, I did not have a problem at all, but I did notice a couple sweaty spots on the floor in my unit. Not at all a flaw of Public Storage; just a characteristic of a concrete floor in an outdoor unit/garage. We had a five star experience and we will definitely choose Public Storage again for any future needs!!

Shelia is great! Very friendly and fun to see!

Sheila is the best!

I've had a great experience renting from this location. Sheila was very helpful with assisting me to find the right size storage at the right price.

This location is the most reasonably priced location in the surrounding areas and very helpful

Sheila is amazing and really know her stuff!!

Sheila is amazing! She is super friendly, helpful, and hilarious! She somehow made something as simple as getting a storage unit fun!

Sheila was amazingly helpful every time I came in to the office, code always worked, would absolutely rent here again!

Sheila is amazing!!! Best customer service I have ever had. I am so extremely happy with her. Moving can be so stressful and she has helped relieve some of that stress.

Sheila has been EXTREMELY helpful, kind, & is very knowledge. What an asset to have such a wonderful people person working at your company!! THANK YOU SHEILA!!!!!

Sheila provided awesome customer service, and would highly recommend this location if you are in need of storage.

I actually enjoy my visits at the storage facility, not at all because I love moving... but the super sweet and very helpful Mrs. Sheila. She makes the chaos of the typical times at a storage unit feel so much more relaxing. Truly she is the reason I will come back.

Mrs Sheila is spectacular.. Great customer service I strongly advise to get a unit from here.

The property manager Shelia has excellent customer service. She keeps the property neat I would highly recommend this location.

Sheila is absolutely amazing, she gives the best customer service! I highly recommend this location if you need a storage.

Sheila is the best! Definitely ask for her.

Sheila is always so friendly and very helpful.. Our storage space is safe and we will continue to rent from this location.

Sheila was great excellent service

Property Manager on duty Jessica went above and beyond to help me meet my storage needs!

Great customer service by Sheila! Very personable and extremely helpful. I highly recommend this location.

This location was fantastic! It was safe and clean. Sheila has great customer service! I recommend this location if you are looking for a place to store your belongings!

I love how Shelia treated me :) :) she gives the best customer service EVER

Sheila was very funny great attitude and very helpful with everything. I recommend this store to everyone

Ms. Sheila always has smile on he face and is so helpful any questions you have she is able answer them.

Excellent customer service!! Sheila was wonderful, she knows GREAT customer service. No complaints and I would highly recommend this location!

Sheila got me my unit a while back and had nothing but good customer service would recommend this location if you are looking for storage. Sheila is the best!!

I've had my unit for almost 1 year and Miss Sheila has always been wonderful. She is always friendly and helpful. I wonder if she ever has a bad day? The grounds are clean and secure. I'm never worried about being there alone. The gate always works and it's nice compared to other storage facilities because they provide the lock for you.

I had a storage unit there and the property manager Sheila made my experience very easy going. I felt my belongings were safe and protected. I would recommend anyone that needs it.

Very nice and friendly staff. Clean dry storage

Sheila the property manager is a wonderful and amazing person. I would defiantly recommend this facility to store at, and the customer service is outstanding.

Sheila ROCKS!!! When you book your unit...hold out for some hot wings!! She'll hook it up! ;)

Very good customer service at this location. I really appreciate Shiela was in helping me with a smooth rental process.

Sheila is such a nice lady and so helpful. Just wanted to give her a gold star

This location is clean and convenient to use and the office manager, Sheila is a joy to work with

Really aweful experience. January to August. Water came from all directions. It came from the ceiling, sides, back, and front. Everything was rotten, moldy, or stinky. I told the manager. This was not her problem. We made a special trip to town to pick up our stuff only to end up throwing away most of it. To rent units that can't keep water out is poor form. To accept payment after effectively destroying someone's possessions is poor form. It looks like some people had a fine experience. With the amount of water staining in my unit, I know my unit was not the only issue. Just look at the pictures. The blacktop in front of the bay they have posted is higher than the unit. The units are not separated. Once water is in, it's free to flow to other units. It's a recipe for water throughout. Are you feeling lucky?

The office manager was very helpful and friendly service. Couldn't ask for more on time and showed me my unit and was very helpful with any questions i may have had. 😊

The property manager, Shelia, was great to work with. It was the first time I've used a storage facility and she helped me with everything I needed. I had an issue with my pad lock and accidentally snapped one of the keys with part of it still inside the lock. I asked Shelia to help and she quickly found the problem. During the warmer days of the winter, the snow melted and water dripped inside the lock. When it got cold again, it froze the lock in place. If that ever happens to you, take a lighter to heat up the pad lock so you can melt the ice away. Then use your spare key to unlock it.

Sheila was awesome!

Sheila is great to work with. Explained everything. Unit is clean. Property appears well taken care of.

Excellent customer service from Sheila. She is very helpful, friendly, and supportive.

The staff was very courteous and professional. My first time using a storage facility the young lady was a big help on deciding the size storage I needed.

Property is clean and well lit. Sheila does a great job.

This public storage had the best prices around and Sheila provided excellent customer service. I would highly recommend coming here for your storage needs!

Sheila was very professional ,made for a great experience at public storage ,all questions were answered and we also received the best possible deal

Sheila has been SO wonderful working with us! So very nice and helped us get everything we needed! Definitely recommend this place and sheila!

Very happy 😄 with the customers service

Sheila and Beth were both super helpful getting me all set up and with the products I needed! They make a good team!

Sheila was professional and very helpful. She made me feel right at home.

Sheila is fun and happy to help make your experience positive. Good location and great service.

Nice, clean units and Sheila (staff) is great! She is positive, courteous, professional, and has a smile for everyone. I would definitely recommend this PS property to someone looking for storage. Sheila absolutely makes it great.

Shelia (the property manager) is wonderful to work with. She understands the needs of her customers and provides excellent care for them while they are there. Our experience to decide on a size of locker and get all of the necessary paperwork and items for move in was handled with such ease. We couldn't recommend Public Storage, specifically this location any higher. Go see Shelia and you will be a happy customer.

My son and I have had several storage units, in the past, from other than Public Storage. None of them compared to our experience with Public Storage. Sheila has been nothing but professional, courteous, respectful, friendly, and can answer any questions we may have. I would give her the highest rating in all respects of her job. Public Storage has our business mostly because of Sheila.

The facility is pretty nice and clean. Better than some of the mom and pop places around there, but what sets this place apart is Sheila. She is informed, available to help and is a strait up laugh riot. Makes the place.

Sheila is awesome to work with . Very friendly and helpful

This was my first time coming to public storage auction in Apple Valley public storage 148. An I was great. I also meet a lady named Shelia an she has a wonderful since of humor. Definitely can't wait for the next one! !!

Great experience and customer service! Sheila was very helpful in assisting me with getting my cousins storage set up. Highly recommend this location.

Sheila has been a god send. Couldn't ask for better.

Everyone was very helpful from the person on the phone to the person who showed me the storage unit and got me set up. It was very easy to book online and I was contacted the next day. I would recommend this place for storing your things.

It was very pleasant experience for us after a long moving day. Sheila was very vice and funny. I will be glad to have my valuables stored here. She also bribed me to write this. Just kidding! :)

Sheila is an absolute joy, she is very personable and is the reason I came to this location. never let her go she is amazing.

The Customer service was AMAZING. Sheila was very friendly.

sheila was fantastic! very personable and friendly! a great asset to public storages team! also nicole at store 08302 was great to work with!

I have used their facility for over 6 months. I have never had an issue. The staff is extremely helpful especially Sheila. I would definitely recommend it and will use them again if the need ever arose.

Shelia has the rare blend of competence, caring and a positive attitude. She was extremely helpful in getting me the right unit. Since then, Sheila recognizes me every time I come in with a warm smile and an offer to help. She knows her stuff and she goes the extra mile with customer service. I wish I could give her six stars!

Sheila is awesome, she was very welcoming on the phone when i called in for a unit, her friendly voice made me feel that this place was the place for me and my daughters to store our items. When we arrived at the office, sheila greeted us in the same friendly manor as she did on the phone. The rental process was easy and very enjoyable. What a friendly and secure place to store my items. I would highly recommend this public storage location, and just ask for sheila.

Great service.

Sue was very helpful with getting us set up for our first storage experience at this location. Everything went smoothly. I would definitely recommend them! Thanks much Sue!

This is the first time we have ever rented a storage unit. We needed a safe place to store our summer lawn furniture and we are glad that we chose the Apple Valley store location. Public Storage is very fortunate to have Sheila representing the company! Initially we were drawn to this location because the first month rental only $1.00 but the real reason we will keep coming back is because of Sheila She is very welcoming and knows her customers. She is professional, very helpful, and gives great customer service! Best of all, she is lots of fun!

Shelia was very welcoming, nice, and very professional person I've met so far in my few days of being here. She was very helpful and knowledgeable when helping me pick out a unit that would fit my needs. I will recommend this public storage to friends and family. Thanks so much Shelia!

We've had a unit at Public Storage for several years, and Sue and Sheila have been very helpful in recent years. I appreciated the phone call when I forgot to make our payment. I like the 7 day a week access, and now that winter is soon to arrive, I appreciate knowing that the grounds will be plowed promptly after every snowfall.

We wanted a storage place to free up our basement space and were not sure what size we needed. Sheila to the rescue! She was very helpful and knowledgeable about the units and what would best fit our needs. On multiple visits she is out and about on the property and has helped me and my family repeatedly with questions and information. Sheila is very customer friendly!! Wonderful job Sheila!!!

I love renting from this site because of sheila she has been very knowledgeable on the units here and very helpful understanding what my families needs were. She give 100% customer service and in this day and age that's very hard to come by. Thank you sheila for all of your wonderful help...

Sue did a great job. Very happy with all there services.

Sheila is great and has been helpful in me being able to meet my storage needs. She is always polite, courteous, and kind.

Sheila assisted me with getting my 10 x 20 unit. She was very professional, thorough, helpful, and friendly. She drove me to my unit in the golf cart and helped put the wood pallets in my unit to ensure nothing would get wet while in storage. This location is convenient for me and the first month special was great!

Sheila is just a fantastic representative for your company. She helped me out when I really needed help and just an awesome team member for you guys. I would hope she stays with you and rises in the company as she is nothing but an asset to your company. Thank you so much.

Shelia was very helpful and patient with me since I'm new to this area. She went over all the paper work with me. I would stop by just to say hello to her just because she's very friendly. I wish I could give her 10 stars. JOB WELL DONE SHELIA

Great Customer Service!

I haven't had to use a storage facility in years. Sheila made this experience a great one. She was very professional and polite, she made me feel like I was an old friend. I had the opportunity to view the unit and the area. The unit was clean and the grounds were very clean also. She went over all the paperwork in detail. In the past, I've had experienced a very cut and dry communication with the other facility personnel. If service is ever needed again, I will definitely come back. Great great service. Thanks Sheila

Shelia is very professional and friendly, best manager in my 3 years with Public Storage.

Sheila was fantastic with set up, explaining everything for move in, access, move out, etc... Highly recommend this facility!

Always good service! That has alot to do with the lady that works there... Sheila! She always has answers to all my questions and is ready to go the extra mile...

I am more than pleased with the person in charge of this facility. Miss Sheila went out of her way to let me know that my payment while on vacation was late. She also called on my behalf to have a late charge dropped. Her concern for people comes through even over the phone. I do not need my storage anymore but if the need arises again I will most certainly come back to this site ,thanks to Miss Sheila.

Sheila was very pleasant and provided excellent customer service.

Very helpful staff.

I thought I did auto pay for my monthly payments at the Apple Valley location and being the busy single parent that I am, I'm not that great at checking emails so the very nice lady at the Apple Valley, MN location gave me a call to let me know that I either didn't do auto pay or that it didn't go through.She was kind enough to take a min out of her day to call and tell me(but never a min when you have me on the phone as Im a talker) Although it is not my personal belongings and it is actually the belongings of my boyfriend when he moved to MN, I would still hate to loose someones stuff due to a mistake, if it was my fault or not. I now would 100% recommend this location & would feel comfortable leaving my 1st born in her care! The security there makes you be able to sleep at night knowing someone has your belongings in great care.And with a name like mine I knew she was fabulous! Hope to meet this Sheila someday, Best Regards, The Real Sheila

I think it is terrible that you make the customer buy a "special" lock for $17 and you are unable to sell the lock back.. Really what am I suppose to do with this? You advertise rates for $1 for first month but end up paying over $40 for the lock and hidden fees. The lady tried to sell me insurance for the unit and told me that my homeowners didn't cover it.. Well I got my insurance rep on the phone and she said it was 100% covered.. I think they lady got a little red in the face and was sad she didn't receive her commissions. Other then that i have no problems with the storage unit. But I would tell others to BEWARE!

We needed a storage unit during our move in between houses. Shelia was amazing! She covered all questions, was very attentive and remembered my name all times I interacted with her. We did the $1 first month special, and yes there are extra fees on top of that, but Shelia fully explained everything, there were no surprises!

Sheila was so personal! The prices are really appropriate for what you get! I will recommend this storage company to anyone!! Thank you!

My girlfriend rented at this place, she had to wait in the parking lot when the sign was up. Waits 10 minutes PAST the sign time. Leaves to run an errand, arrives back to the sign up AGAIN. A woman opens a door nearest the office and walks a short distance to the office door. My girlfriend gets waited on finally. That evening I'm hearing the story and how 'mellow' and 'moody' this lady behaved until she asked fora review. REALLY LADY? Tip, show a smile & be charming throughout the whole rental process.

Once again.... spectacular service from the folks at Public Storage. Sheila came to my rescue after I learned I'd lost the keys to my storage lock with a looming move date of the next day. She was on the phone pleading my case for the locksmith to come onsite ASAP to ensure my move when as planned. Right when I thought everything was going wrong, I received the help I needed and we're back on track. Thank you Sheila!

Mary is a huge asset to Public Storage. She is helpful and goes out of her way to help her clients find the right space for their storage needs.

Mary is the best and nicest person clean place never had any issues with this facility great place

I have been storing with public storage for about a year now and have always had friendly professional service from Jenny. She always has a smile on her face when I see her and she always helps when I ask her. I receive wonderful customer service from her. I will recommend public storage to anyone I know looking for storage. It's extremely pleasant to walk into a nice clean office too. James

I just moved to Minneapolis yesterday, and was time crunched for a storage unit. The representatives that I dealt with were both extremely helpful and cheerful, making this stressful time a bit easier. Thank you, Mary, for a smiling face on a hot and humid Monday morning!