Public Storage Self-Storage Units at 9200 Livingston Road, Fort Washington, MD

Nice location,clean outstanding customer service.

Great customer service. Clean and convenient.

Danyelle was very nice!

Nice location Danyelle is great.

Don't bother with this facility. There is another up the road that is better. The staff is never present during their own posted business hours and are rude when you interact with them. And, if you think you are going to speak to an actual customer service agent on the phone, think again. I just wanted to pay a bill that a staff member insisted I owe because I move out of the country tomorrow and no one will take the payment. I try to pay online and I can't because the website and actual app won't let me. I told the site manager and she insisted I come in and pay. I explained I physically cannot and she commented that if I don't it will appear it will be sent to collections in 10 days. I just need a resolution! And, I don't have the time to wait on hold for an hour.

Danyelle is always knowledgeable an helpful wonderful customer service .

Danyelle was very helpful. Great customer service.

I have used this facility for five years and Danyelle has never failed in her exceptional ability to excel in customer service! She has ALWAYS exhibited professionalism, compassion and care to her customers. She makes you guys shine, and she deserves the appropriate accolades and rewards. Public Storage has a gem with her!

Danielle was great nice location.

Danyelle is always very helpful. Nice location!

Danyelle was excellent with all my needs. Awesome service.

Danyelle was very helpful in everyway possible. Thanks for making my mom move easier.

Danyelle is a team player. Awesome place for storage.

Danyelle made it a speedy proccess. Great location.

Great customer service always very helpful.

Danyelle was very help. Nice location

Very clean location nice customer service.

I was working on site locating underground utilities and Danyelle was a lot of help for me! She knew what she was doing and helped me complete the job I was there to do!

Always helpful. Awesome location for storage.

Danyelle is doing a great Job. Very friendly environment.

Danyelle was helpful with all my questions. Great customer service.

Nice place to rent. Very clean.

Danyelle was very helpful with my transition. Great place for storage.

6 months after renting a storage unit they increased the rent by 42%. Predatory rental practices, in my opinion, as they know it would be very difficult to move to another storage unit. Update: Danielle contacted me to adjust the rate a little. I appreciate it but not telling renters about rate increases that are clearly planned ahead of time is not a great business practice.

Awesome location. Great customer service.

Danyelle was very helpful.

Danyelle has great customer service and was very helpful to me. Wish to do business with her again.

Danyelle was very helpful with my questions.Great location to rent.

Danielle was such a great professional great personality help me with everything that I needed always been good to me a tentative customer service is top tier

Danyelle was very helpful and knowledgeable.

Danyelle was great with info and helping my process.

Danyelle is always very helpful. Great customer service.

Danyelle is awesome very helpful with my questions and making my move easier.

Great location! Very nice place to rent.

Clean location very nice place to rent.

Danyelle was very helpful with making my move easy. Very good customer service.

Danyelle was very helpful with my needs today. Great place to rent.

I must say that it was great customer service at Fort Washington , Maryland. Ms. Danielle was awesome.

Danielle was awesome she helped me move in my unit as well as showing me around. Thank you so much Danielle you are the Greatest!!!💯. Great Customer service. Keep up the good work

Normally, I don’t a problem here, but today when I pulled up a little after 4 PM, the lights were on. When I got out of the car the lights were off. I rang the doorbell because I saw the young lady’s vehicle parked outside, and I waited in the rain a couple of minutes hoping that she would answer the door, but she didn’t. Unless she is at dinner, I don’t understand why this facility is closed at this hour when it’s posted online to close at 9 PM. This is frustrating bc I can’t make my payment online since I have multiple units and it only recognizes one of them. 😩

Ms. Danyelle is such a great soul it was a complete joy to meet her and of all of your employees come with this type of energy I will send everyone to Public Storage!

Very good customer service. Great place to store.

Danyelle is awesome very helpful. Great customer service.

Excellent service outstanding place to rent. Danyelle is great!

Danyelle was super nice and was a big help

Professional service from Danielle. Always helpful.

Great location to rent.

Danyelle was awesome with her customer service and her patience. I definitely appreciate it.

Great service. Very nice location to rent.

In a case of emergency public storage offered five star customer service. Danyelle provided exemplary customer care assuring the best storage plan for my unique needs.