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Public Storage Self-Storage Units at 50 Middlesex Ave, Somerville, MA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
-
10'x30'Online only price$ 534/moLarge 10'x30'- elevator access
- climate controlled
- inside unit, rollup door
$ 534 /mo $ 534Best Price Label+ one-time $29 admin fee1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Somerville
Resources from the Help Center
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Storage Near Somerville, MA 02145
Self storage near Somerville is available in the Assembly Row area. Less than five miles from downtown Boston, we offer climate controlled storage units near you just minutes away from nearly any part of the greater Boston area.
Small Storage Units Near You in Somerville
A 5x5 storage unit is a great solution for sports gear between games at Foss Park, as well as small craft supplies and winter coats.
Families throughout the Assembly Square area can use a 5x10 storage unit to pack away bikes, old electronics, or boxes of holiday decorations that are taking up too much space at home.
Medium Storage Units Near You in Somerville
Need to declutter an apartment or a brownstone in the Ten Hills neighborhood?We've got you covered with a handy 10x10 storage unit, which is big enough to hold a handful of boxes, crates and several pieces of furniture.
Large Storage Units Near You in Somerville
Local businesses, big and small, near Assembly Row can use a 10x10 storage unit as extra office storage space to keep extra office furniture, equipment and even surplus inventory all nearby when needed.
Climate Controlled Storage Units Near You in Somerville
With a great selection of climate controlled storage units near you, this is a great place to get organized when indoor storage is your goal.
This location is right in the center of the Assembly Row area, known for great shopping, dining, and strolling options.
Whether you're commuting or want easy access to Boston for a trip to the New England Aquarium or the Institute of Contemporary Art, you can enjoy it all when you store with us here in Somerville.
With our eRental program, you can even book a contactless move-in that works for you. Why wait when self storage is so simple?
We have storage units near 02145 at 140 Broadway Everett MA 02149 and 327 Mystic Ave Medford MA 02155 with more storage rentals to choose from.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 703)
Bill was very helpful and kind. Very, very nice and spacious unit as well, despite it being a small one. 10/10 for sure!
Bill was very helpful and clear about showing us the unit and how everything worked!
Bill was really great and helpful!!
Bill was super accommodating and helpful when we arrived and settled us into our unit in less than 10 minutes. Would highly recommend!
Michael and Bill were absolutely amazing. Guided my friend and I through the process and made us feel very glad we chose public storage!
Michael and Bill are awesome and funny and got us a great deal!
Bill is super friendly and walked me through the process with ease.
Bill was incredibly helpful in booking our reservation and in the moving process. Highly recommend reaching out to Bill if you need storage assistance. The location was clean and well cared for.
We had a great experience at this location. Bill was super helpful and friendly - we were easily able to access the unit and appreciated the available carts that made moving a breeze. Thank you!!
Bill was amazing. Very easy process.
Bill is great, very helpful and kind
Bill was the best! He was so helpful. So glad I chose to store my stuff here!
Bill he’s very great
Thanks for all the help Bill, very much appreciated!
bill was very helpful and provided a smooth experience
Bill is a really nice guy and helps us get all the stuff done!
Great storage! Clean and well maintained! Manager Bill is amazing. Highly recommended!
Phenomenal service!! Bill was amazing to work with!!
Bill is a god guy
Time and cost were major concerns for me. I had a clear idea of what I was looking for, but finding the right storage solution seemed elusive until I met Bill at Public Storage in Somerville. Bill was incredible! He diligently searched through multiple pages until he found exactly what I needed, all while keeping my budget in mind. Not only is Bill knowledgeable about his field, but he’s also a gentleman. I highly recommend him to anyone seeking a storage solution.
Bill was great to help us out with all the details regarding our storage unit. Big help!
Bill is a very kind, clean, and very very helpful man. He goes above and beyond to make sure that my needs are met. He was very helpful with getting me with my storage I needed and making sure that I was happy and taken care of when I left Public Storage. I will make sure I send everyone I know over to see Bill.
Bill was very helpful and friendly
bill is a wonderful guy is amazing anybody needs help he’s the guy to call and rent from bill hie is wonderful very nice guy I recommend him to everyone public storage in Somerville ❤️
Bill is very understanding and hardworking guy. Very informative and helpful with getting customers moving procedures more smoothly. Thanks!!
I love this storage unit. It’s clean and accessible! Bill is awesome and go above and beyond for me.
Best staff and site manager! Michael and Bill are knowledgeable but also extremely helpful.
In my opinion… the very best reason to use this facility.
Bill was incredible! very very helpful.
Bill and Michael have been a great help always pleasant Would highly recommebd
Will is really friendly and excellent service
Bill and Michael were fantastic! Made my experience super easy.
I have been using this storage for over a year now and bill has been more than a pleasure to work with, any questions or anything I need, he always goes above and beyond!
Bill was amazing with his customer service and very friendly absolutely loved it!!!
We're been using this storage site for 5 years. Bill works the front desk and is amazing! Always available to help.
Bill is awesome. Great customer service.
Bill - Is very helpful and informative about everything. I appreciate it so much!
Bill is really friendly and helpful! And the storage place is nice. Strongly recommend!
Michael and Bill were very helpful and understanding! Great customer service!
Bill is the Best. Great customer service. Very friendly and I feel comfortable dealing with Bill.
Good place for rent a united and Good customer service, thank you biĺl...
Bill was extremely informative on my storage service package, willing to explain the granular details of my rental unit and how to access my things. We’re happy to have chosen public storage because we know we’re working with people we can trust.
Bill provided invaluable assistance during my facility tour, demonstrating extensive knowledge and consistently maintaining a welcoming demeanor.
Bill was great!
Bill was very helpful and kind. He is a great employee and went above and beyond to help. I am very grateful for the fantastic service. I would highly recommend choosing this location for any storage needs!
Had a great experience getting my unit, Bill helped me out and did an amazing job! Thank you!
Bill was amazing, really helpful. Definitely recommend!
Bill at public storage was amazing today. Super helpful and very friendly. Recommend their office
I’ve been here for more than a year and every time I come my storage is clean and protected every time. Bill the Property manager assures that every time. Great man, Great place.
Bill was very helpful and beyond he's awesome
Bill did great job with rental thank you from Chuck
Bill was able to help me with a rental at another Public Storage facility.Thank you for the help and and was able to give excellent customer service.
Bill was very helpful. Thank you for everything.
Bill was the man! He was super helpful in getting our unit situated. Couldn’t recommend this place enough!
Bill and Michael are angels! From the start they went above and beyond to make sure everything went as smoothly as possible for me. They were able to help multiple people at a time because it’s been busy. From helping with letting me in the gate when I forget the code all the way to helping me close my trunk I really appreciate you guys ! Thank you so much
Bill and Michael provided good service.
Zara and Michael were extremely helpful and a great resource to getting my storage unit!
Bill help me alot was a good experience.
Great Service and Helpful Staff!
I had a great experience at Public Storage in Somerville. Bill, the site manager, was incredibly helpful and kind. He took the time to thoroughly explain the process, making sure everything was clear. His patience and professionalism made the rental experience smooth and stress-free. Highly recommend this location for anyone looking for a well-managed and customer-friendly storage facility!
Bill muy amable, servicial y exelente comunicación auque no habla español pudo evacuar todas mis dudas. Exelente
Bill is a good guy. I love Bill. Thank you Public Storage. Steve Jean
Great place to store your stuff! Bill and Michael are always very friendly and very helpful. Garuntee a good experience when you rent a unit here!
They are running a scam, advertising one rate and then doubling the cost a few months later on autopay. Do not reccomend.
Bill good job
My family has been renting for years and this location has the most professional staff I’ve ever seen. Thanks so much to Bill who was very patient and helpful !
Bill was awesome! Guided me through all the steps and getting set up!
So, my initial review was really good, five stars.
Yet, they started raising their prices every year BY A LOT. Then last year THEY RAISED THEM THREE TIMES, FROM $619 to $782 a month. It's "next to the highway" robbery. Absolutely abysmal. I found another storage unit nearby THE SAME SIZE for $300.
Done. Absolutely done with them.
My first five star review of them for your reference:
This place is nice. Professional, clean, climate controlled and right next to my house :) Al was helpful in getting me set up with everything.
Oddly enough, the pricing was compatible to a similar sized non-climate controlled storage unit I was renting before doing the switch (probably because those were drive-in units, my new one is on the fourth floor, but the freight elevators should make moving around easy). So I am pretty happy so far.... Let's see how it goes!
The personal service and assistance from Bill is what keeps me at Public Storage, he's the best guy for the job
Bill me ayudo bien y me esplico con detalles estoy bien agradesido por eso.
The only issue is that the bathroom should be more accessible to customers. Please note: I'm elderly. Thanks for your consideration.
Bill was amazing! Such a painless and easy process!! He was very polite and efficient
BILL WAS AWESOME AND FANTASTIC!! HE WAS SUPER HELPFUL AND VERY FRIENDLY! HE WAS EFFICIENT AND MORE THAN HAPPY TO ASSIST ME ABOVE AND BEYOND. THANKS, BILL!
Bill and the staff here were fantastic! He went above and beyond to help us find the perfect unit, making the process smooth and stress-free. The facility is clean, secure, and well-maintained. Bill’s professionalism and friendly attitude made all the difference. Highly recommend this location for great service!
“Bill”👍🏻 was super helpful and friendly. Best rates and great services. Best storage unit ever!! Thank you so much for your help Bill! :)
That the pleasure of working with Bill, great service and customer support!!
Excellent location. Clean and secure. Bill is terrific and helpful. 5 stars all the way.
Bill is Great assistant couldn’t ask for a better help!!
Bill is great. Very helpful
Jonathan, Bill, and Michael have truly been incredible! Over the past three months, my experience here has been nothing short of amazing. They go above and beyond to make sure everything is taken care of, and I’ve always felt well-supported when it comes to my storage units & personal life. I genuinely recommend everyone to check out this Public Storage location if you’re looking for a reliable and customer-focused experience. You won’t be disappointed—they treat their customers like family!
Very helpful staff at this this public storage facility. Bill in particular was helpful in explaining the contract and how to navigate the gates and security codes. Thanks.
Stopped by today at your location and Bill was very helpful. Professional and kind. You have an asset in Bill. Thank you
Zora was fantastic. Great professionalism and customer service. Very knowledgeable about pricing and units.
Bill helped me out a lot thanks!
Bill answer all questions very helpful.
Bill at Public Storage was extremely helpful and made the process of renting a unit very easy!
Michael was super helpful and informative. Bill was also fantastic with information over the phone
Wonderful experience being checked in Bill!!!
Bill - such a great manager. Very helpful and friendly.
I'd like to thank Bill and the team at Public Storage for all their help over the past year. From day 1 they were super accommodating and made the experience seemless, even though I had to manage things from a distance. They made a difficult situation much easier to deal with, and Bill was fantastic even during the end move out. Can't say thank you enough and recommend the team in Somerville to anyone looking for short or long term storage.
Great service by Bill, the property manager, during move out and move in.
It was a pleasure to work with sir bill. He was so kind, patient and helpful. Thanks bill
Bill was very helpful and kind. Great manager and made my experience with the facility flawless. 5 star every single time!
Bill has been amazing-so helpful and responsive! He’s an asset to this location!
I’ve had this storage for a year now and truly love the customer service and attentiveness from the staff every time I come in. Bill was a tremendous help today to me today!
Bill, the site manager when I visited, was kind and helpful!
I have been at Public Storage for four years and it has been an excellent experience. I’ve always felt my belongings were safe and the staff is great, especially Bill…. He was so Friendly, helpful, and accomodating. Highly recommend and the location to Boston is perfect.
Bill
Mr Bill. OMG. I can't even explain how great this guy is. My entire experience and move has been stress-free thank you so much. Please don't go away.
Excellent customer service. Very clean. Brightly lite. A bit pricey, but you'll be happy.
Bill was very helpful! Thanks to him!
Bill is very helpful with my move out!
Great experience at this Public Storage location! Bill was incredibly helpful and friendly. He made the whole process easy and stress-free. Highly recommend!
Great experience overall and Bill was very helpful
Mr.Bill was amazing and helpful, he has excellent customer service ethics. It was a pleasure renting.
Bill, did a great job for me. He knows what he is doing and can help any customer!
bill is the guy
Public toilets always locked as staff can’t be bothered to clean them. Never enough carts. $2400 per year for small locker
Came in to switch units. Was difficult online and Bill was incredibly helpful, kind, and efficient. He made everything very easy and the change over was smooth because of him.
Bill so helpful!
My experience in this storage was amazing,the attention from bill was very helpful and polite I definitely recommended
He was very caring and supportive. He always made time to all my question. He was respectful, professional and excellent customer services.
Bill was able to help me have everything fixed! He's the best!
Bill was great and very patient in explaining all the available options. I had a pleasant experience. He was very thoughtful and made my experience hassle free
Great service!
The staff at this location (particularly Bill and Michael) are incredibly helpful and consistently go above and beyond
I highly recommend Public Storage for anyone needing a reliable and well-managed storage facility. Bill, the site manager, has been incredibly kind and helpful throughout our experience. From the moment we first inquired about a unit, he went above and beyond to answer our questions, provide guidance, and make sure we felt comfortable with the process. His genuine care for the customers is clear, and he's always ready to assist whenever needed. The facility itself is clean, secure, and well-maintained, and Bill's outstanding service makes it even better. Thank you, Bill, for all your help!
Public Storage exceeded all my expectations! From the moment I walked in, Bill, the staff was incredibly welcoming and attentive, ensuring all my storage needs were met with a smile. The units are spotless, well-maintained, and super secure, giving me peace of mind that my belongings are safe. I was particularly impressed with how straightforward the whole process was, thanks to Bill’s clear explanations and assistance. If you’re looking for top-notch storage services, look no further. Public Storage truly deserves a five-star rating!
Bill was so helpful in updating my account & is such a nice guy! I highly recommend this facility.
Bill is extremely helpful, accommodating and knowledgeable.
Great Space! Very clean and easy to use. Super friendly staff! Bill was awesome! He gave me hints to finding my entry code(when phone wasn’t connecting well to cellular) and made checkout on my last day a breeze!
Thank you!!
Very attentive staff. Bill was especially helping over the phone and during my vacate process!!
Bill was a really great help getting me my stuff. Also very respectful and courteous
The is the best storage facility I’ve ever used. (It’s not the first place I’ve used). Everything was so clean and secure. using the app was very useful. Bill and Michael were very helpful. I was coming from California to have my storage unit palletized and shipped. Bill and Michael did everything they could to help me make it happen. They made my stressful situation a lot less stressful. Very accommodating and organized. Highly recommended!
This Public Storage was great! I stored my things here during the Labor Day move-in in Boston and it went super smoothly. If I had any questions or concerns, Bill at the front desk was incredibly responsive, helpful and friendly!
I meant to post this a while ago, when we moved our belongings in to storage June 29th 2024. Two gentlemen were working there that day and the same two gentlemen were working there when we moved our belongings out. They were very professional helpful and kind both times. They explained everything to us on the spot and were super clear and patient about it. Over all great service from those two, would recommend this place to anyone.
Bill is a good person. Great location to store.
Bill is amazing and super helpful! The place is clean, tidy and calm. no complaints
Bill treated me like an Angel. Thank you for the help. I enjoyed storing my items at Public Storage. Thank you and God Bless.
Bill was very helpful with vacate process. He made my life easier.
Bill was super helpful with understanding the app and the way of the land. Really easy to get in and get your spot and very convenient right next to Assembly. There is parking as well. It's clean and well lit, no problems at all.
Bill was a wonderful help
Bill and michael were awesome and made everything very easy and stress free! 10/10, definitely recommend :)
Convenient and spacious. Bill was super helpful!
So convenient & Bill was such a great help!!
I had a great experience at this facility! Bill was extremely helpful and went out of his way to make our entire moving process go smoothly. He was very gracious, and I can’t thank him enough. Highly recommend this place!
Great employees.. especially Bill who helped us as we lost our key.
Clean, efficient. Would use again if need arises!
Bill was super helpful!
Bill and Michael were super helpful in ensuring a smooth process bringing my stuff in for storage! This storage facility is clean and safe.
Bill was very helpful with our storage unit for my daughter’s summer storage for college
I was a customer at this storage facility for almost 4 years and only just switched to a different location due to moving an hour away. This was by far the best storage facility close to Boston. It was easy to get to and had plenty of parking. The facility was very secure and had a gate with an access code. Bill was there every time I went and was always so helpful and kind. My only complaint if I had to have one was that they significantly increased my storage unit rent twice in a six month period making it less affordable than it had been, but that’s not the fault of this location, just public storage in general. I was a very happy customer for the 4 years I was there! They even called when I put my move out date in to make sure I wasn’t unhappy with the unit or having problems. Highly highly recommend if you’re looking for a storage unit!!
Incredibly easy move-in process, I’m so glad to see other reviews mention Bill, he was so helpful and personable. He walked me through the whole process of accessing my storage unit and gave great advice which was appreciated as it’s my first time using a storage facility. Thank you Bill!
It was great! Super easy to access and get in and get out. Bill was very helpful on moveout, completely seamless
The customer service at public storage is top notch. Bill has been so responsive and accommodating of my needs as a customer, which has been a blessing during this period of personal transition.
Very secure and clean storage facility! I got a month for a dollar during the special and was very happy with my experience. There are access to wide elevators and pushcarts. Would use again and ask for Bill! He was awesome.
Was helped by bill, great guy. Showed as the space and helped us through the process or renting a storage.
I had the easiest storage and move in experience. The place is very clean, very safe, good location. Bill helped me out with the move out process and it was so easy. No stress at all. I felt very comfortable leaving my stuff here and felt no pressure to rush to get my things out because I knew they were safe and clean. Also, they let you keep the lock so it is easier if in the future I need another public storage service in any place of the country. I even go a small refund. Great experience.
This is a very clean and well managed storage place in Somerville, MA. The staff are very friendly and helpful. Thanks to Bill who spent quality time to get me oriented for the whole rental process and explained all the payments involved.
This public storage facility has probably some of the best customer service. Bill went above and beyond to accommodate me during some pretty turbulent times. If you need to a place during moments of transitions in your life, look no further.
I’ve been with public storage for 5 years now and I was about to leave but Bill with his great customer service made me stay with his communication skills and making me feel more welcomed every time I come to public storage.
Super convenient and exactly what I needed. The property manager, Bill, was really helpful and responsive to any questions I had!
Bill and Mike are super helpful. They are kind and super resourceful. All around safe, great storage space
Bill was great. I was 10 min late but he waited for me. Great service.
The staff here Bill is excellent! Very smooth check in process, like this space
This is a very clean, well maintained and conveniently located facility. Bill has been very nice and helpful throughout the move in and move out process. Would highly recommend for anyone looking to get a storage facility with great service.
I came to the Somerville office, Bill was the rep that took care of my concerns Bill was professional, knowledgeable and addressed my concerns
Bill was a great person, friendly and professional that assisted me . He deserves more than a 5 stars selection. Migue
Bill helps so much moving my stuffs into the storage and nicely lended me a cart and tape that I forgot to bring. Highly recommend!
Super convenient location for my move. The facility is clean, my unit was easy to access and the staff at the desk are very professional and helpful. I had a great experience with my short term rent here.
Bill was great! Saved the unit I wanted - came back later in the week to secure it. Super friendly staff. The building seems very secure with multiple layers of key code protected doors.
Had a great experience delivering my items and picking up keys. Worked with Bill and service was seamless and he helped me pick out supplies I needed for the move afterwards. Great experience!
The process for renting a unit was seamless and straightforward. I knew upfront what the cost was and the steps to gain access to my unit were emailed directly after.
Due to unforeseen circumstances I had to cancel my rental and during that process had the pleasure of speaking with Bill!
Bill was kind, understanding, and helped ensure I was refunded the maximum amount possible since I had never used the unit and was only a day past the rental’s start date. He even followed up to ensure we were on the same page regarding the refund, which I’m pleased to say is already pending on my bank account!
Because of the wonderful service I received from Bill, should I need another storage unit I’ll be sure to choose Public Storage!
We had a wonderful experience and Bill was very kind and helpful!
Excellent customer service. Property Manager was very helpful and polite. He stayed late to accommodate me due to extensive traffic. Thank you for your service.
Bill was super helpful 5 stars.
I had a wonderful experience with this location, Bill the manager he was great and went above and beyond to help me I rate him at a 20+ he gave me great service 😊😊😊
Michael was very helpful in everything, and the years I've been here.
Bill is an amazing manager who takes care of huis customers. Great customer service definitely recommend .
Bill was A Excellent Customer Service!!!
Bill he’s a truly professional I was there and he handled amazing , we need people like him.
Bill the Property Manager very helpful, showing me around in Public storage. This branch have Excellent customer service. Always come back.
Bill was extremely helpful. He walked me through the entire process with care and professionalism.
The location is very secure and I was not concerned leaving my more expensive/personal items unlike storage I have used in the past.
Bill was sooooo sweet and helpful!! Very genuine and pleasant! Thankful for Public Storage!
Public storage at Somerville was fabulous. Customer service from Bill and the team were great. Easy to access. New units, very clean. Temp control. Will definitely use again.
Bill is the best guy. He treats me with a lot courtesy. Tks Bill.
BILL IS A GODSEND! Such a kind, generous, and dutiful employee and human being. Would 1000% come back here again. I've used countless storage places but this is the best by far.
Public storage was a convenient place to store my things until I moved into a larger space. Every time I interacted with the staff, they were very helpful too!
I had a very lovely experience with Bill at the Somerville public storage location. His friendliness, compassion and professionalism amazed me and he helped me a lot. I would recommend this location to any potential storage unit buyer!
Bill was incredibly helpful in time of need. Very empathetic and informative as well. The service in this location has been very great
Very quick and efficient. The space is clean, secure, and centrally located. Bill was very helpful!
Bill was a great help. Good unit and easy access.
Public Storage was our first choice to put away our things. The store manager, Bill, was very kind and helpful. He always took the time to listen to our stories about our “baggage.” The storage unit was clean and secure. Local, easy and affordable!
Had a unit here for a little over a year, but just moved out cause I'm moving to another state. Never had one issue. Access was secure, but easy to navigate with the app. Very clean facility. Bill was super helpful and an incredibly nice guy. He always made me feel welcomed. Honestly some of the best service I've ever had. Wish some other industries would lead by Public Storage's example and just make everything hassle free and a pleasurable experience.
I have been using this storage unit for a couple months and it has always been such an easy and pleasant experience. Bill always goes above and beyond and makes the entire process smooth and manageable. Would completely recommend
Bill was very helpful and provided a great experience!
Bill was a great help today with my rental
February 10, 2024 Morning
This Public Storage company located in Somerville Massachusetts is a good place to have a storage unit. The office person Bill gave me informative and courteous service. The building is clean, supervised and secure. The cost on a month to month basis is reasonable. And for any changes this business is flexible. I most appreciate this trustworthy facility.
June 2, 2024 Morning
After moving out of my storage space unit at Public Storage in Somerville Massachusetts a few days ago, in summary this was a worthwhile arrangement for me. Because I was able to clean up my home as an apartment in the city is limited. Now after household furniture and items were better placed I have healthier living. At the Public Storage office both Bill and Michael were helpful with the check out process. I must state that all of my storage items were kept in excellent condition. And previously at this office I was given directions to nearby Home Depot store. There I purchased well made waterproof storage boxes for my personal and business paper files. Thank you for these services at an affordable price.
Bill was very kind and helpful to My Son and I today and we are very happy and thankful to have him there
Bill .. is super Bill. He help me obtain storage when my father was ill. He was compassionate, patient and organized
Thank you, Bill for your care and support for your customers.
Deborah L
Bill was a great person to talk to. The environment and the place was amazing.
Bill has excellent customer service, went above and beyond!!
Bill was helpful
Very nice man who went out of his way to help us. Would recommend this storage place!!!
I’ve been buying storage units for a while and this facility is without a doubt the best one I’ve ever dealt with. Everything was easy and handled very professionally. Bill was a pleasure to deal with.
Bill my friend at the front desk made my move out very easy. It was a pleasure to do business with Bill and your company. Thanks.
Bill was great and very helpful. I appreciated your kindness Bill!
Bill helped me save money by transferring me to a space i can afford and stay with public storage. Bill is a good help to me.
Bill was awesome! He really takes care of your stuff as if it were his own. Great service and great location.
I had an excellent experience at Public Storage, thanks to Michael! He was not only incredibly helpful but also made the entire process enjoyable with his humor. Michael took the time to explain everything thoroughly, which really eased all our concerns. His outstanding service and respectful demeanor stood out. If you’re looking for a smooth and enjoyable storage experience, Michael is your go-to! Highly recommend for his professionalism and the ability to make customers smile.
Bill
I am from National Cleaning . I went to the location to do a cleanup and I met with Bill. He was very helpful help me load everything in the truck. He is awesome guy.
Amazing storage! The staff (Bil and Michael are so nice & helpful).
Place is clean and safe!!!
Bill & Micheal are the BEST team. I recently purchased another unit here and I’ve been here since 2016, since their arrival it’s been a great experience!
Bill was an extraordinary gentleman and a scholar of the storage arts to boot. He made the process of managing my storage unit so seamless and hassle free he should be the example of excellent for all storage workers to come. Public Storage should promote this man based on his heart and character
Bill was a great help today! He deserves a raise!
Bill helped me with my account in my store if everyone will be like him the he has patience because he understands peoples problems
Great service from Bill, very helpful!
I was atrended by Bill, very helpful, informative and efficiente. Excellent service!
Bill is awesome, great storage facility with too notch service!
Bill was great. Highly recommend
Amazing great storage helpful Bill was great!
Bill was amazing! The experience was awesome :))))
I had a great experience and Bill was very helpful.
Bill, their manager, is wonderful and made the process super relaxed and efficient. This is a very nice and safe facility.
Great and Friendly service from the property manager Bill.
P nice place, Bill is a goat.
Amazing customer service. As new customers, Bill helped us a ton getting settled in and figuring everything out!
Came in and was greet with excellent customer service and got me what I was looking for quickly. See Bill!
Bill was very kind and helpful.
WHILE ALMOST UNHEARD OF.
I WAN'T TO APOLOGIZE TO BILL !
FOR NOT GETTING THIS 5 ! STAR !
☆☆☆☆☆ REVIEW ! UP RIGHT AWAY AS I PROMISED TO DO FOR BILL !
( DO TO MYSELF HAVING TO WORK THE 14 -16 HOUR DAYS THE PREVIOUS 2 1/2 WEEKS. THEN I GOT A VERY BAD STOMACH VIRUS. I AM WELL NOW. )
BEFORE ALL THIS. I HAVE BEEN WORKING OVER FULL TIME HOURS.
WHILE OVER SEEING MY OLDER MOM'S HEALTH. I ALMOST LOST HER ON JAN 20TH, SHE IS STILL FIGHTING TO IMPROVE SLOWLY AT A MEDICAL REHAB FACILITY.
THIS STRESS ALONG WITH BILLS ONLY GETTING WORSE. WAS JUST NOT THE RIGHT WAY TO TREAT A PERSON. I HAD BEEN LEFT TO FEEL LIKE THIS REAL PERSON. ( TO THE MAIN OFFICE OF PUBLIC STORAGE) DOES NOT MATTER ON A PERSONAL LEVEL AT ALL... JUST A NUMBER !
"$$$" & DESPITE LONG TERM LOYALTY. SO I POSTED A GOOGLE PUBLIC REVIEW ACCORDINGLY AT THAT TIME. OF COURSE WITH PURE HONESTY.
( BILL ! TO MY ABSOLUTE SURPRISE,
SAW, READ MY BAD REVIEW, & PERSONALLY CALLED ME RIGHT AWAY. SINCERELY SORRY ! HE WANTED TO MAKE THINGS RIGHT ! &
RIGHT AWAY ! WE HAD A GOOD TALK ON THE PHONE AFTER I GOT OFF WORK. THEN A DAY OR SO LATER.
I GOT OFF WORK LATE, CALLED BILL!
TO LET HIM KNOW I WAS ON MY WAY, HE WATED VERY PATIENTLY & KINDLY. I GOT TO HIS OFFICE & AFTER A LOT MORE REAL TALK. HE OFFERED ME A PLAN THAT WOULD HELP ME OUT A LOT !
THANK U ! BILL ! SO MUCH !
FOR YOUR VERY SINCERE KINDNESS!
I WILL ALWAYS DO MY BEST AT KEEPING MY WORD.
BILL WAS 100 % ! ABSOLUTELY AWESOME !
THANK U !
MIKE
Excellent service and very friendly staff. Bill was really helpful and walked me through all the steps with ease. Highly recommend.
Very nice place to store your stuff, Bill was great, great customer service
MANGER,
BILL.
I APPRECIATE THE MANGER THAT WORKS AT THE PUBLIC STORE BECAUSE HE HELP OUT A LOT OF PEOPLE THAT STORAGE THERE BELONGS I. THE STORAGE HERE AT 50 MIDDLESEX.
Great facilities. The new manager was awesome. I believe his name was Jim. Safe and secure.
I got set up in my new space with no trouble, and the employee who helped me out (Bill) was even more efficient and helpful than I could have hoped for.
Bill was super helpful with our move out!
Bill was on duty when I arrived and was very helpful in showing me how to use my unit. Very secure and convenient.
Bill was super helpful with me moving in for the first time
Bill is fabulous! His level of customer service went above and beyond, and I’ve never had any issues at the facility.
Thank you Bill for your service
Good communication
Bill was very helpful with helping finding a location within my budget and very frriendly
Bill was super helpful in getting me access to my unit
Bill was extremely kind and personable! Will absolutely come again!
Bill was amazing help! Great staff!
Bill was so nice!!!
Bill was very helpful day, amazing service 👏
Bill is great, kind and accommodating. He is the nicest person I have met in a while.
Bill
Bill thank your for your service, great man in stending in office
Thank you for your customer service Bill. He was great helped me to step up my storage unit and went over everything. I am a well informed customer. Thank you
Bill was a great help, he explained everything perfectly and made renting a storage unit super easy!
Fantastic service from Bill! He switched me to a unit that will save me money! A very helpful employee.
Bill was amazing and extremely helpful. He saved me money with a transfer and provided excellent customer service. 5 stars !
Bill was most helpful, made the entire process essy as well as complete in every way
Bill was really kind and helpful, he helped to rent a storage kindly and smoothly.
Bill was a great help was able to keep my rent from going up.. very friendly and has great customer service.. for the people type of guy you don't see that to often
My experience at this Public storage has been really good because of Bill. He helped me with the smooth onboarding as well as exit and was able to help me with all the questions I had. He had been really helpful during the entire processes.
Thank you Bill.
Bill was exceptionaly helpfully and curteous.
Bill is an extremely kind and helpful person who made the entire process very smooth. Would certainly use their services again!
Property Manager Bill provides exceptional personalized customer service and I thank him for his professionalism.
Bill helped us out renting a storage space to store our suitcases as we couldn't find any left luggage in n Boston. Great service and a reliable guy.
I’ve had a great experience here over the years and everybody in the facility especially Bill has given me the upmost respect, courtesy in service. He is a true gentleman and a great asset. Thank you.
Bill helped me with moving and was a great help I recommend him ! Great job
It has been already 4 months i have rented a storage at this facility. I have searched a lot to find the best deal and location along with good staff members since i had a bad experience previously. I am happy to tell that i really appreciate all the help i got from staff members especially Bill. He is a really nice person treating you like he is also one of the customers. He treats you like a friend.
Good Experience renting storage with Public storage at 50 Middlesex Ave. Bill was really helpfull with the process and was kind enought to check on our requests.
Bill was fantastic in helping me with my storage unit!
Bill was great.very helpful.
Bill was great. Thank you for storing my goods.
Excellent service
Would like to thank Bill for all of his help at the storage facility at 50 Middlesex
Worked with Bill - he was great!
Bill was the most helpful and kind worker Ive came across in a while! He had me and my grandma smiling within minutes of being there! Thank you so so much bill your the best
Bill was extremely friendly and helpful, and made my experience setting up my Public Storage unit quick and easy!
Bill helped a lot!!! Awesome service
Bill # one Customer service man Berry good person & gentle, I am proud brand new storag resaneble price & safety
Bill and Michael were so helpful and kind!
Bill did a good job
Bill is absolutely outstanding at this location. Very clean, easy in/easy out. Safe and secure. Good price for a unit so close to the city. Can't beat it for storage units.
Bill was very professional and helpful with our storage move in.
The staff here is excellent. Helpful and friendly - especially Mike!
Bill is very nice and patient to help me go through all the process.
Bill did a great job getting me set up and making the process less intimidating. Very trustworthy experience!
Bill at this location was very friendly and helpful upon our move out. Facility was always clean and easy to access. Thanks!
Bill rocks!!!
Incredibly easy. Bill was wonderful
excellent customer service. Bill, the manager, was very helpful and attentive. we had great experience signing up my friend.
Public Storage at 50 Middlesex Ave., Somerville, MA, has been a very good experience for us. The managers, Alexis and Jackson, have been very helpful from start to finish. They've been most accommodating to any needs we might have, such as upgrading to a larger unit if necessary. They have patiently answered my questions, and gone above and beyond on our move-in day: personally letting my movers know that I was going to be late getting there due to a taxi mix-up. The facility is very clean and easy to access. I give it five stars and highly recommend it. I'm leaving my earlier review in. Today (2.7.'24) I called Public Storage Somerville to inquire about the availability of a larger unit than we presently have. I spoke with Bill. I have only the most excellent comments to make about Bill's customer service. He is kind, patient, and very clear and transparent. We went over the logistics of moving to a larger unit, and he pointed out to me the most financially efficient way to do that. He suggested we lock in the low rate that was advertised on the website for the size unit we wanted. He advised me how to find a mover. He went over all the fees we would need to pay in addition to the monthly rent, so there will be no surprises. He even went over the rental fee increases we should expect in the coming year(s). He was an excellent representative and a very good human being. Very careful to describe everything I should expect and how to make this move in the most financially efficient way possible. Thank you, Bill.
The attendant Bill was awesome and provided an outstanding service.
Bill helps a lot! perfect service❤️
Highly recommend. . Great customer service from Bill. Thanks.
Bill has the best custmoer service really helped with the check out process made it easy and painless.
Bill went above and beyond to help me. Couldn’t have asked for a better or swifter moving experience! Give that man a raise!
Bill was very helpful! I recommend!
Bill is very friendly and helpful. He is a very kind person. He made life easy for us. Thank you so much.
Bill was extremely helpful
I got an auction at this location and had a great experience here bill did a tremendous job with the process smooth and easy
Bil was excellent Representation.
One of the best Public storage ive been to. Everything was dine smoothly especially with Bills help! He makes things more convenient for everyone.
Bill was an amazing help. He is an awesome property manager that cares about customer service and building maintenance. I had a superb welcome that was miles ahead of those I've gotten at other storage facilities.
Thanks BILL
I was changing to another storage, because of the price and Bill told me that he could move me to another unit for the same size and price to the storage I was to move. Now l stayed there and and now I pay less Monday.
Bill was nice
Great job Bill
Storage areas are clean. Staff are extremely helpful and available. A great experience.
Bill was very helpful! Ask for him if you have any questions about this facility.
Bill helped us a ton with some more difficult storage issues. He was so helpful and so pleasant!! Ask for Bill, he’s your guy!
Bill was great very helpful. I work for gone tomorrow moving :)
Bill was wonderful! He took time to listen to my storage space needs and show me appropriate options - both size and budget-wise. The facility is clearly run very well and efficiently. Bill is friendly and explained all the policies and procedures clearly. Highly recommend!
Moved in today. Bill gave alot of information and was helpful with the rental process . Bill is very friendly and made sure he would be there for me to move in today. The customer service I received is outstanding.
Bill provides great services and very helpful.
Bill was helpful with the vacate process. I would store here again in the future.
The team is super helpful and Bill went out of his way to make clearing my unit quick and easy. Thank you!
I am a mover for Otto's and was helping to move a customer into this location. Bill the manager helped us with where and how to park the truck to make the move in easy. I recommend you to see Bill for help.
Bill fue el mejor! Me atendió perfecto, muy amable me explicó todo con calma y muy paciente. Lo recomiendo. Si quieres una bodega pregunta por bill y recibirás la mejor atención
I enjoyed stori g hwre and may store agai. In the future. Bill was helpful wuth the vacate process.
Was met by property manager Bill with a smile. He took me to my unit and provided future space options. Glad I rented here. Highly recommend seeing Bill for advice and storage needs.
Bill was very helpful with the move in process. I greatly appreciate all his help and I would recommend anyone to go to Bill for any help with a reservation or questions about renting. If I could I would give him more stars for the A plus service.
Bill assisted me with the vacate process. He was very helpful with rental information.
Fnjoyed this location. Will plan to rent again here. Bill was helpful with the process and future reservation information.
Bill
Very attentive
And responsive with all our requests
Overall a great location to store your stuff
Very happy
Bill is a 5 star customer service manager. Bill is friendly, helpful and always provides service with a smile.
Thanks for all your help Bill. Great storage facility great staff everything's clean elevator works every time!
Thanks so much to Bill for the superior customer service and kindness! A real pro!
Bill is very professional and friendly.
Bill was outstanding helping me move out! Thanks again! Very personable !
Bill was great greeting us and helping us move in! It was an easy process. Thanks!
Big thank you to Bill for his high level of customer service and professionalism. He made sure that I was designated the perfect unit to accommodate my needs! He goes above and beyond every time I interact with him. The building is lucky to have both him and Mike!
Bill is a wonderful person. He takes the time to listen and is very helpful. I appreciate the advice he has given. Thank you.
Bill was the best! Great communication and very accommodating. I wish I could give him more than 5 stars!
I just met the property manager Bill. He was kind and helpful. I recommend seeing Bill if you need help with ideas for your storage unit.
Bill was lovely and helped us soooo much, even helped me discover things about my relationship i didn’t know about.
This is the second time using public storage but this time we had Bill helping out. He was super nice, helpful, and insightful. Bill made the experience much better!
Great service by Bill! Loved my experience here.
Too bad I can’t give a ten star. Bill is so helpful made my day
Just rented a space and manager Bill was phenomenal in helping that rental. Great job 👏. Great help and made the whole process super easy.
I had wonderful experience! Bill is amazing, kind, and extremely helpful! The facility is clean and beautiful, and I had top tier customer service!
I will definitely be referring friends and family to 50 Middlesex Ave, it’s the best facility for storage spaces!
Bill the property manager is very friendly and helpful. He solved our problems quickly and efficiently.
Bill is wonderful best customer service
Bill's amazing! Great customer service! Thank you!
As someone who’s never rented a storage unit before, Bill was very patient with throughout the entire process. He assisted me with some boxes from my car and walked me step-by-step through the process— where I should park, how to enter the building, guided me to my unit and taught me how to properly secure my items. I would highly recommend them for any of your storage needs!
best customer service ever from Bill! Very happy as a first time customer and will be returning to Public Storage.
Bill was fantastic. All perfect
Zara was Great she was professional kind and patient. She is one in million great person great employee. Thank you Zara. Keep her in your company give. Her a raise. She made my experience wonderful. Thank you again Zara
Bill at the Somerville location was amazing I was in an out super fast and got the proper price reduction I needed. He was super nice.
Highly recommend this company and location.
Bill was professional, clear and concise with his work and his mannerisms were beyond expectation. Hardworking and wonderful employee at this location.
A 2 min phone call for a reservation and 10 mins inside to complete paperwork.
Anyone who is looking to store their belongings should look no further than this locations.
Thank you again Public Storage!
Bill was a great help getting me set up with my storage unit. Everything was effortless and clean. Bill & the other staff have a jolly and professional attitude for a job that I can imagine gets boring easily. Would recommend.
Honestly best service ever. They helped me figure everything out. Bill was super nice and even while I was rushing he was understanding and helped me a tough situation. I wish I could rate him 6 stars. You won’t go wrong when you’re with Bill. Love this guy.
Bill is awesome. And very professional and great to work with. Will be back.
Bill was awesome
Bill was very helpful, courteous. When I got here I had the wrong gate code to get in. Bill was able to give me the correct code and even tested it for me to ensure there were no further problems. Should I need storage again I will definitely use Public Storage.
Great unit, easy to locate and easy to rent and vacate. Bill at the counter was super sweet during the process and was very helpful!
Bill, was awesome. Very professional skills and takes time to help me with my storage needs. He was able to help me with my payment and retrieved my gate code.
The Public Storage Manager Bill was through the roof with his customer service. Thank you Bill.
Zara was great at getting us set up, even though we arrived just 20 minutes before the office closed.
I had a fantastic experience with Zara during my facility tour. She was incredibly knowledgeable and provided top-notch service. Highly recommend!
Bill was very helpful! Great service !
Bill was fantastic at helping us get set up and showing us the ins and outs of the facility and unit.
Pretty cool spot. Zara made sure I got my situation settled. Johnathan was also cool. I’m a lil hard to deal with so they made sure I was good. 5 star service 🎁
Understanding and Caring Staff, willing to help out whenever you see them.
Oh they’ll be happy tontake your money for their outrageous rates, but if you miss a months payment, you whole init will be auctioned off to the highest bidder. Horrible organization and horrible employees! Go with U Haul or other private companies. These people are malicious degenerates.
I went to the facility to enquire and Jackson was so helpful. He explained everything so properly. Very helpful and amazing customer service.
Got in and dropped off a full truck in an hour... customer service was good!
Harry was awesome. We just booked and rented a locker today and it was very easy process. Harry took the time to explain everything to us and was amazing.
Thomas was great.thank you for making the experience enjoyable, swift and easy
4/4/23 thank you Michael for the assistance, the people here are extremely helpful and friendly
Clean, help full Price is right
I was in bind and Jackson at the facility in assemble helped me out big. I'm not sure who runs the place but I'm pretty sure he should or get a raise. He let me know all my options and was so helpful in making sure I knew all my options before I made a choice and it was like talking to a family member that I haven't connected with in awhile. Thanks again Jackson.
ust moved out of this facility and Michael was the best! He helped me with everything and was professional and kind. Thanks for everything...