Public Storage Self-Storage Units at 140 Broadway, Everett, MA

Really easy and convenient process I rented a 5 by 10 for 3-4 months and this was probably the easiest process for a young adult.

VERY clean place THANK YOU DEBBIE! ☺️ She works very hard to keep every hallway of every floor swept clean & mopped, waxed, all of it. Temperature control is amazing. It's a give in that's what people need, most places make you pay extra! Not here. The prices are very reasonable. Although I'm not thrilled about the way you have to set one up, given one price, then told a much higher price because "it's required, to open a unit, but if I call a manager within 30 days, I can get it taken off. We'll, each time I was there, the office was closed. I just realized their local number on the door, but get an automatic payment receipt. My 30 days just passed. UGH!!! IT'S NOT LIKE I WANT STORAGE TO BEGIN WITH. I NEED IT. Other than that, the place is wonderful. Well worth it. The price is just not the price I was given, and got stuck with "required fees/add-ons" w/e. I think the traffic pays for more than that. BUT THANK YOU DEBBIE AND PUBLIC STORAGE! YOURE GREAT! ☺️

It’s such a convenient way to store things here. Services are awesome, reception is extremely helpful and nice. Things are safe stored here. Highly recommend!

Debra was very helpful today. I haven’t been here since 2009 and had to update ALL my information. She was so pleasant!

Deborah at 140 Broadway in Everett, Ma. is the very best worker I have come across in all the numerous years I have had to use storage. I can't say enough good things about her. She is quick to answer and help with any and all queries. She truly goes above and beyond for anyone who is lucky enough to have storage here. She also keeps both the inside and outside immaculate. That is always a big plus and shows that she takes pride in her work! Great job Deb. Please don't ever leave!

Debbie was very helpful and sweet, you can ask her any question and she’ll have an answer for you. She’s accommodating and makes your life easier! Haha

Convenient rentals, but not so stellar customer service.

Debbie is the best, always helping and very attentive. !! This storage is a very well-kept, clean and safe place. I would definitely store my furniture here again. many thanks Debie and Kevin.

Bill did a great job helping us

Bill was really helpful in answering our questions, thank you!!

While vacating my unit, Bill was such a great help, amazing customer service and very friendly.

My experience in renting a storage unit here in Everett was great. Please see bill for great customer service he made it so much easier for me.

Zara was great and helpful. She did an amazing job with helping me find a storage space.

Debra was super helpful with my concerns and made my day easier. I appreciate the help. Thanks!

This place is a joke: There was a dead rat in my unit. I was misled thinking I could get a better rate online for extension, but my bad for not reading the fine print. I received a final email saying I owed nothing and then got a letter from a collections agency for 28 dollars a few weeks later. This was due to changing my unit I am guessing, but why wouldn't they just call me if I had a balance. Never again!

Debra and Kevin were amazing and very helpful today securing us a unit! Super nice people!

Bill, the manager, really did a great job making me feel like a valued customer when I went to Public Storage Everett on Saturday 4/6/24. He is so friendly and personable, and he went the extra mile. His efforts motivated me to leave a 5-star review! Thanks Bill!

Bill is a very nice guy. He is respectful, kind and patient. He helped me so good with the transfer. I am glad to meet Bull.

Great customer service, clean location. Easy to follow instructions, highly recommend!

Bill was outstanding for helping me out with my question and issue I had at hand. Would highly recommend this location.

Bill is so kindly person ,respectful & spectacular customer service.He provided the five star service thank for your support.

Let me starting say off and on we as humans, writers reviews when we want to complain… But , not this time … From the first day that I stopped in for get information until the following week that I closed the deal; I had the pleasure to meet Bill and let me tell you all “what a excellent customer service “ Very professional and a truly great guy. Thank you so much !

Bill was super helpful & very pleasant. Customer service these days is horrible and he was a delightful change

Bill provided extraordinary service. He is super kind and friendly. A very nice person. Recommend you see Bill to answer your questions or if you need help.

Bill was very thorough, kind, and helpful. Seemed very knowledgeable of the facilities and made the experience of renting a unit a breeze. Thank you Bill!!

I meet Bill today . He was so helpful . I told him I left an item outside on 3 r d floor . He was kind enough to help me find it . I got scared using the stairs . He assure me I was safe to use the stairs . He stay there until I get off the stairs . He is an extraordinary employee .

Bill made the closing of the storage the easiest most pleasant experience. He helped clean the unit and was extremely helpful during the entire process. I will continue to use Public Storage in the future based on the excellent experience at their Everett, MA location.

It was really nice working and talking with Bill. He showed me the unit and I understood everything.. thanks Bill for making it easy for me.

Amazing Service Bill. Thank you for all your help.

Everything was alright, very good costumer service, Bill was a very good person and he helped with everything we needed.

Nope. Do not use! After initial "special " price, monthly cost doubled! Plus the robbed my unit!!!

Just moved in some stuff for short term storage. Very thankful to Bill, the property manager on duty who made the process easy for me!

I've had the pleasure of meeting Bill on Saturday, 3/9/24 at the Everett location. He was so awesome and friendly! He made me feel that all my belongings at PS are safe and secured. I loved talking to him.😊He's a great asset to PS!

Deborah was the best over the phone and super friendly. Ask for her for your storage needs.

Debra was fantastic, focused on customer satisfaction and worked to get me a better unit for a cheaper rate. I would highly recommend her to any customer or prospect. She’s awesome!

Thank you bill for your 5 star service super helpful and nice and it was a very smooth transaction

The manager Bill who was covering was so helpful in all areas. Helped us with access and pricing options. Highly recommend!!

Deborah has been extremely helpful explaining what our rental options are and giving us the best possible rate. She even helped coordinate our transition of storage to Everett. Thank you, Deborah!

Amazing customer service!!!

I just had a great experience at Public Storage in Everett. Zara and the team were extremely helpful and pleasant. It was a pleasure.

Zara was excellent. She was very helpful.

Great check-in experience with Debra! Very helpful and welcoming!

Bill was helping me with the vacate process

Bill was awesome, answered all my questions and was very helpful and patient to help me I transferred to a bigger unit

The service was quick and so professional!Good place to go!

Harry is the best person so caring and help me with my unit. Thank you harry

Kevin was the absoulte best! He was so helpful and smiling, he helped me reset my password and learn the Public Storage APP hes great!!!