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Address

327 Mystic Ave
Medford, MA 02155

Phone

339-337-3516

339-337-3516

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Property Manager Lives On-site

Phone

339-337-3516

339-337-3516

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x10'
    Online only price
    $ 111/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 111/mo $147
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 133/mo
    Online only price
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 133/mo $177
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    8'x10'
    Online only price
    $ 147/mo
    Online only price
    Medium 8'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 147/mo $196
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 164/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 164/mo $219
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 190/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 190/mo $253
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 297/mo
    Online only price
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 297/mo $395
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 348/mo
    Online only price
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 348/mo $464
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Storage Near South Medford, MA 02155

Self storage near I-93 on Mystic Avenue in Medford is available near I-93.

Small Storage Units Near You in Medford

Stash sports gear in a 5x5 storage unit when not in use at Hormel Stadium.

Just off the banks of the Mystic River, a 5x10 storage unit here is a great place for bikes, fishing gear, and hiking equipment.

Medium Storage Units Near You in Medford

A 10x10 storage unit can help families who are experiencing growing pains keep the clutter in check with three rooms of storage space.

Large Storage Units Near You in Medford

For the largest storage needs, including oversized items like couches, old refrigerators, dining sets, and more, a 10x20 storage unit is a great solution.

Climate Controlled Storage Units Near You in Medford

With all offers all indoor climate controlled storage units here, getting organized has never been easier.

Use our eRental program to book a contactless move-in today!

Find additional storage units near you in 02155 at our 50 Middlesex Ave Somerville, MA 02145 and 140 Broadway Everett, MA 02149 locations.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 380)

February 27, 2024
Google Public Storage Darky Perez
Sandy is an awesome employee that made my life easier when it came to a complication with my payment. She made it smooth and easy and offered awesome customer service. Thank you Sandy!
February 22, 2024
Google Public Storage Pywaket Pilot
The staff here, especially Mike, are incredibly helpful and friendly!
February 16, 2024
Google Public Storage Lani Bayne
Great place to store awesome customer service Sandy is super friendly
February 16, 2024
Google Public Storage Paul itrato
Sandy helps me with my unit all the time clean place
February 16, 2024
Google Public Storage Cristian Maher
Sandy is a part of the staff and she's wonderful! She's always there to help with any questions or concerns. And she always gives you a smile and hello when you're around the facility. That's priceless. It always makes my day! Thanks, Sandy!
February 5, 2024
Google Public Storage Tessa Antolini
Excellent customer service! In an industry where units themselves and pricing are all pretty similar across competitors, it's the customer service that sets companies apart. Public Storage and Sandy at the front desk make all the difference! She helped me pick a more accessible unit than I'd chosen for myself online. Funny, diligent, and no unwanted-add-ons sales pitch. Couldn't ask for better!
February 2, 2024
Google Public Storage Tom Sawyer Painting Inc
Sandy helped with all the process. She was amazing and fast. I will definitely recommend this place.
January 29, 2024
Google Public Storage Sonia Chimentao
Sandy is the best costumer service everrrrrrr... I had such a easy and pleasant time visiting the storage space in Medford.. I highly recommend....
January 29, 2024
Google Public Storage Elleni Tsegay
Sandy helped me out with my unit I couldn’t thank her enough she’s wonderful kind person I recommend anyone who need a storage to check her out
January 25, 2024
Google Public Storage Noreen Burke
Sandy and the team here have been very courteous and professional. I really appreciate the support here while I am overseas helping out my family. A year later I returned to the area. Sandy was again very helpful, including making an overseas call to me in Ireland before I left, to explain what I had to do to move out. Thanks Sandu However on the coldest morning of the year when I tried to access my unit on the Sunday morning, January 21st, my access code would not work. I phoned and left a voicemail message at the office. Nobody called me back all day Sunday. Thanks to my mover we were eventually able to crack the code and gain entry.
January 11, 2024
Google Public Storage Stan Harp
Sandy help me with all my questions great facility
December 30, 2023
Google Public Storage Steve Jackson
I rented a unit here because of fair prices, well lit and clean environment. I appreciate Sandy showing me around and answering all my questions.
December 26, 2023
Google Public Storage Tasheka Nelson
Sandy was delightful and made a laugh, she asked the questions that I was too stressed to think about. We need more agents like Sandy who support with getting the job done with ease.
December 14, 2023
Google Public Storage John Ward
Great place if your looking a storage unit ! If you need anything ask for sandy she made the process very easy and answered all my questions ! Great service !
December 4, 2023
Google Public Storage Mario Stephen
Sandy, is the most pleasant and courteous professional in the entire Public Storage organization, she helps me with my space every month. I have a busy schedule, and her reminders are indispensable to me. She keeps me informed about the latest rate discounts and has saved me more than a couple dollars, which is always a plus! Five out of five stars would definitely work with Sandy again!
December 1, 2023
Google Public Storage Tygah Nelson
Extremely knowledgeable,helpful and polite. Sandy makes it easy. Thank you
November 25, 2023
Google Public Storage Javier R
Sandy is number one!She is the best ! She helped me with my reservation and things that I wasn’t sure about it! Keep her forever if not I will still her from your company!
November 21, 2023
Google Public Storage Nicolas Contreras
I can't commend Sandy, the manager at this Public Storage facility, enough! Throughout the year, Sandy has maintained impeccable cleanliness in the bathrooms and lobby, creating a welcoming environment. Her positive attitude and readiness to assist have truly enhanced my experience here. Sandy's dedication is commendable and greatly contributes to the exceptional service provided to all customers. Thank you, Sandy, for your outstanding efforts 🤩🤩🤩🤩
November 9, 2023
Google Public Storage Carmen Cecere
Young lady was outstanding. I believe Sandy is her name explained everything clearly
November 9, 2023
Google Public Storage Manuela Almada
Sandy was awesome! She helped me get a storage unit and was super knowledgeable about the entire process. Go see Sandy for your storage needs!
November 9, 2023
Google Public Storage Gaston Paul
Sandy has great customer service she help me with my space
October 31, 2023
Google Public Storage Patrick LeClair
Sandy was awesome. Very friendly, went above and beyond to help me figure out details about my lock and unit. Very informative. Thank you so much for making my experience at public storage enjoyable!
October 9, 2023
Google Public Storage Claudia Nicolau
We moved from the Everett location to Medford and it was the best thing we did. The costumer service in Medford is worth the hassle of moving. Sandy is always there to help, she's kind and very caring. We rented 2 units there and she didn't hesitate on helping us making sure both units were on the same floor and close for easy access. You can see Sandy every time you go there, as she's always walking around. Honestly, it's just great! Everett location the office was always locked and they kept the carts inside the office, and it happened to me that I needed the cart for a quick run to my unit and I was told it was close to closing time and they couldn't let me use it, 20 min before closing time.
October 5, 2023
Google Public Storage Richard Sestokas
5+ star experience!! My mother’s health began to deteriorate and I was immediately faced with helping her move her apartment into storage. I was stressed out about my mother’s health and being from out of state, it only amplified my emotions. Sandy at the storage unit helped me every step of the way to make this difficult time easier. Sandy made sure I knew how to access the unit, and how to provide access to local family members as well. Sandy reassured me throughout the entire process. The public storage unit has been working out extremely well since then. This is an excellent service, in which I’d recommend. Sandy is an amazing person who really went above and beyond. It’s a pleasure to write this review. I will be a public storage customer life. If you’re in need of a storage, especially in Medford, Massachusetts on Mystic Ave, please look no further. Sandy will do everything she can to provide you with the greatest experience possible!
October 3, 2023
Google Public Storage Maria Melo
Sandy is amazing. Very helpful. Thank you for helping us move in.
September 28, 2023
Google Public Storage michael p.
Sandy was a world class help, great experience!
September 15, 2023
Google Public Storage Lashell Monae
Sandy was amazing answered all my questions got me set up within 10 minutes perfect customer service thank you sandy !
September 15, 2023
Google Public Storage Kemar Allen
The customer service representative sandy assisted me and my wife got us the $1 deal thanks
September 15, 2023
Google Public Storage Drive Safe
Sandy was amazing definitely will be back
September 14, 2023
Google Public Storage Tieya Lambert
Thank you so much Sandy for all your help!! Move in was a breeze
September 14, 2023
Google Public Storage Binyam Tsegay
I give it a 5 stars all cause of Sandy customer services was perfect. I was stressed with my payment she guide me through it and helped me out need more people like her!
September 11, 2023
Google Public Storage Reese Laundry
Sandy has always been fantastic to work with, very responsive to anything I've needed or any issues I've had over the past 3 years. Highly recommend this PS location if you are located nearby!
September 2, 2023
Google Public Storage Bryan Isaac
Sandy was amazing, she helped us set up our new storage unit . Super helpful.
September 2, 2023
Google Public Storage J Hemphill
Sandy helped me close out my unit, super nice and friendly :)
September 1, 2023
Google Public Storage Beck Hanscam
Sandy went above and beyond to help me out of sticky moving situation. Truly excellent service.
August 30, 2023
Google Public Storage Ryan Graff
Thomas was exceptional. Stayed open a little later than close to make sure we were set to go with our move the next day, and was extremely helpful in determining that we were good to go with a 10x10 unit - we asked to see a 10x30 and he showed us one, while never pressuring upsell on us and indeed confirming that we were fine with 10x10. Thomas was great
August 15, 2023
Google Public Storage Justice 4 Jawaher habibti (jawaher hejji)
Sandy is one of the best people I met in public storge very helpfull and very nice I wish all people have her spirit million starts out of 10 not only 10
August 12, 2023
Google Public Storage Jennifer Weiss
Sandy was absolutely incredible! She was extremely informative with any questions I had, gave us a map to where my storage locker is and all with a positive attitude.
August 11, 2023
Google Public Storage Mike Chew
Great service and great facilities! Sandy is extremely helpful and great with customer service.
August 8, 2023
Google Public Storage Ren Select
This storage unit is great. You can open the gates with your app. It’s clean and well managed. I had a recent experience with my account that required some assistance from the rep on site. Her name was Sandy, she was pleasant, knowledgeable and super helpful! She got everything back on track. Thank you!
July 20, 2023
Google Public Storage Vinay Ratnam
They’ll be happy to take your money and smile when you pay them their outrageous fees. If you miss one months payment, your stuff will be auctioned off to the highest bidder. And Sandy is malicious! Buyers beware. Take your business elsewhere to save you a headache and money.
July 15, 2023
Google Public Storage K Conti
Bright and clean. Sandy was very helpful showing me around and helping me set up my agreement.
July 14, 2023
Google Public Storage Su 2E
Sandy helped to move in. Sandy was very nice and kind. I just want to say "thank you, Sandy.
July 8, 2023
Google Public Storage JS Roofing Inc.
Sandy help me complete my rent and it was quick and easy
June 22, 2023
Google Public Storage Blake Geno
The facility setup is good (most turns are wide enough, plenty of carts are available), but don't believe the intro prices. The business model seems to be to increase the price literally every month after the initial 3 month term expires, and hope you don't notice or do anything about it.
June 13, 2023
Google Public Storage Marie Lafontant
I was just at the public school storage in Medford and had the pleasure of been assisted by an amazing service rep name Sandy. She was very helpful in helping with picking the right size space. Thank you, Sandy!!!
June 6, 2023
Google Public Storage George Pfromm
Sandy was awesome, helped our business set up a new unit. Long time customers and plan to stay that way
May 26, 2023
Google Public Storage Zachary Neri
Sandy was extremely helpful! Great storage company.
May 26, 2023
Google Public Storage Marcos Felip
May 13, 2023
Google Public Storage Tahir Zeynalov
May 1, 2023
Google Public Storage Michelle Rooney
RE: Public Storage | 327 Mystic Ave, Medford, MA I am writing today to express great praise for the customer service received from this location. I was perplexed to find a local facility, with multiple open units, for a multitude of climate controlled storage needs for our institution - and was fortunate to find some at this location. Sandy is the name that you want to engrain into your brain if you need something here - as she is the primary onsite contact when you need to check current stock of units, take an onsite tour, discuss pricing and terms with corporate, gain assistance maneuvering through the online booking system, understanding the insurance offerings, gaining access to the units, etc. Sandy assisted me in securing 10+ units for our given need and i am forever grateful for her efforts. It is truly a welcoming feeling when you have a pressing question and you can obtain an immediate answer by simply calling this individual. She is a breath of fresh air actually, always focused and friendly -- and never tired of my lists of questions and clarifications. She took the time to help me understand what was being offered, how to acquire it and followed up later to ensure we secured everythng we needed. In a world of unanswered voicemail messages and text messages, it's a beautiful experience when you hear this girls voice on the other end of the phone, as you know you are in good hands. Much appreciated.
April 18, 2023
Google Public Storage Nicolas Boyer
April 13, 2023
Google Public Storage Alex Cabral
Sandy helped make the move in easy and was very friendly.
April 13, 2023
Google Public Storage Sarah Michel
If you're looking for a storage facility with top-notch customer service, look no further than Public Storage. I recently had the pleasure of renting a storage unit from this facility, and I was blown away by the level of customer service I received. From the moment I walked through the doors, Sandy made me feel welcome and valued. she took the time to listen to my needs and helped me find the perfect storage unit for my belongings. She even gave me a tour of the facility and showed me the security measures in place to ensure my belongings would be safe and secure. Whether it was answering my questions, assisting me with my account, or even just offering a friendly smile and a kind word, the staff at this storage facility truly exceeded my expectations. One thing that really stood out to me about this storage facility was how clean and well-maintained it was. The grounds were immaculate, the units were spotless, and the climate control system worked perfectly, ensuring that my belongings were always in the best possible condition. Overall, I would highly recommend [Name of Storage Facility] to anyone looking for a storage unit with amazing customer service. The staff truly cares about their customers and it shows in every interaction. If you want an stress-free storage experience with a team of professionals who are dedicated to your satisfaction this is it!
April 10, 2023
Google Public Storage AmeriPrint LLC, IT Supplies & Data Storage
We are pleased with their service, Sandy is always available to help or answer any questions we have. The place is always very clean.
April 4, 2023
Google Public Storage Steve Taliaferro
Sandy is always so helpful when I come to storage,
April 4, 2023
Google Public Storage Tyrone T
Have been using Public storage in Medford, MA for a year now and Sandy has been awesome. Very responsive and super helpful. 5/5 would recommend working with Sandy to anyone who is thinking about using public storage in the area.
April 4, 2023
Google Public Storage Travis Caulfield
Thank you, Sandy for the amazing customer service and help with my storage unit! You’re always a pleasure to work with! Best, Travis
March 31, 2023
Google Public Storage Johel Galdamez
I came trying yo find my storage unit, couldn't find it, I came to the office and Sandy was nice and helpful, I was in in 2 minutes, highly recommended
March 31, 2023
Google Public Storage Mia Distasio
Sandy was super helpful!! Helped me with my online reservation and was very personable! Thank you Sandy!
March 27, 2023
Google Public Storage Yolanda Reddick
Sandy help me. Excellent Service
March 25, 2023
Google Public Storage Antonio Restrepo
Sandy, did a phenomenal job job answering my guestions as I upgraded my unit, patient and a great listener
March 21, 2023
Google Public Storage Joyce The Voice
Kept clean. Carts available. Just too pricey.
March 18, 2023
Google Public Storage Brian Stanley
Professional service and great convenience with the APP. Sandy was personable, took the time to show us the storage unit, and even provided a map to locate the storage unit. Overall great and welcoming experience purchasing a unit.
March 14, 2023
Google Public Storage Amaury Santana
Sandy helps me all the time great lady very good help
March 12, 2023
Google Public Storage E Ponce
Sandy was kind, courteous, and very helpful at downsizing my unit! It took less than 15 minutes, thank you sandy!
March 10, 2023
Google Public Storage Krissy Rossi
I came into the Medford location looking for a space to rent and I was greeted by Sandy and she was great. She gave me a tour of the place and explained in detail all questions I had. The place was very clean and well lit. Thank You for everything!!
March 10, 2023
Google Public Storage Meghan Phat
Sandy has great customer service and always makes me feel welcomed when giving a tour of the facility!!
March 10, 2023
Google Public Storage Bear Man
Sandy was the best she helped me with everything I needed and really efficiently great work!
February 28, 2023
Google Public Storage Kenneth Phillips
Sandy was amazing and pateint
February 27, 2023
Google Public Storage Jess Ruby
Sandy was so great with helping me with customer service requests. Facility is clean and temperature controlled.
February 18, 2023
Google Public Storage Andrew East
Excellent service and high quality/secure facilities. Thank you, Sandy, for helping me get the rental contract lined up and helping me understand everything needed to make the decision to choose Public Storage. Thanks!
February 17, 2023
Google Public Storage Jim Briscoe
Sandy was quite helpful and the units are perfectly fine for what it is.
February 17, 2023
Google Public Storage Karla Moses Jean
Amazing customer service by SANDY!!!! Place is really well kept, secure and very well lit. I feel very safe renting space for my things here.
February 17, 2023
Google Public Storage Ronald Rhodes
Sandy is incredible. Clean facility.
February 3, 2023
Google Public Storage Ruby
To walk into a company and get the amazing customer service doesn't happen anymore, thank to lovely women sandy who helped me
January 31, 2023
Google Public Storage ed g
I needed to upgrade to a larger unit Sandy was very very helpful, I have been renting a locker at this facility for many years and I have always been pleased with the service and cleanliness. Thanks keep up the good work
January 26, 2023
Google Public Storage Hideous Penguinboy (HideousPenguinBoy)
Super easy to set up to rental and move everything in. Sandy was working the front desk and helped me with all my needs!
January 26, 2023
Google Public Storage ZZ Zhao
Such a pleasant experience with the service team! High efficiency and great service. Quick move in at at good price. High recommend this location and staff is sooooo nice and helpful.
January 24, 2023
Google Public Storage Kim Ang
Sandy helped a girl out! I had to do a same day rental due to an emergency and it went smoother than I could have hoped for
January 14, 2023
Google Public Storage Christine Marie Heubusch
Sandy was very friendly and helpful with questions regarding my unit! She also provided good advice regarding which packing materials to select. I’m pleased with the ease of move-in (self-service check-in, large loading dock available) and the overall cleanliness of the space.
January 6, 2023
Google Public Storage Patrick Rene
Sandy gave good customer service and help me buy the boxes I need
January 3, 2023
Google Public Storage Lucifie Michel
Sandy help me with my rental , thank you great customer service
December 26, 2022
Google Public Storage Flynn S
A top notch outstanding customer service. My wife and I moved back from Florida and were looking for renting storage units for my stuffs before getting to the new apartment. It was our first time renting a storage unit and Sandy assisted us through the whole process . She went above and beyond my expectations. Would definitely recommend everyone to use the service here. Thanks for everything Sandy! You rock! :D
December 13, 2022
Google Public Storage Joanne Blanchette
Sandy was extremely helpful in my getting the right size unit as well as walking me through the app. She was very professional. So happy she was there!
December 12, 2022
Google Public Storage Thiago Makie
Sandy is the best person in the world , so profissional and helpful, thank you !
December 12, 2022
Google Public Storage Collier Cobb
Sandy is great
December 6, 2022
Google Public Storage R Houston
I was really stressed about to whole move in process but I was walked through it step by step with A representative named Sandy. She was nothing short of helpful, Thanks again Sandy !
December 2, 2022
Google Public Storage Andrew Allison
Sandy helped me. She was great!
December 2, 2022
Google Public Storage Oluwatobiloba Odesanya
Sandy was wonderful with assistance me with my rental
December 1, 2022
Google Public Storage Mikayla Phat
Sandy has great customer service. She’s super friendly and willing to help someone.
November 22, 2022
Google Public Storage Carros De Bomberos
Very good customer services Sandy
November 18, 2022
Google Public Storage Joanne Garcia
Sandy is wonderful help me and walked me through the steps to get my storage shed wonderful
November 14, 2022
Google Public Storage Beth Gray
I needed some moving supplies and Sandy was very helpful with suggestions. The storage unit that my daughter rented is very clean and easy to access.
November 12, 2022
Google Public Storage Sandra Guarino
I just want to say thank you to Sandy at the Public Storage Medford Mass. location. She was very helpful and accommodating when I needed. It was a pleasure to deal with someone that went above and beyond to help me out.
November 12, 2022
Google Public Storage George Benitez
Great Customer Service by Sandy!
November 12, 2022
Google Public Storage Nathaniel VerLee
Sandy has been very helpful and kind during what has been a stressful move for me. I’ve been very grateful to be able to store and declutter my belongings here as I figure things out.
November 7, 2022
Google Public Storage hedija ali
Incredibly nice and caring employee named sandy helped us through the whole process from walking through the door and greeting us to showing us around the facility making sure we didn’t get lost or had an any questions! Overall one of the best and easiest experiences Ive had renting!!!
November 1, 2022
Google Public Storage Canal do Marcelo Francys
sandy help me complete my rental very nice and kind ans very clean place
October 29, 2022
Google Public Storage Manny Sousa
Sandy has very good customer service thanks
October 20, 2022
Google Public Storage Sara M.
My first time renting storage and we decided on this location because of the great reviews. Sandy did not disappoint. She was super helpful in deciding what supplies I needed for my items and she helped answer all of my questions. The place is very neat and well lit. Highly recommend.
October 10, 2022
Google Public Storage Tina Giordano
Sandy was a great help with renting our storage unit Fast & efficient Great customer service
October 7, 2022
Google Public Storage Yvette Oquendo
Sandy was very helpful
October 7, 2022
Google Public Storage arelis sulay restrepo perez
Sandy helped me complete my rental
October 3, 2022
Google Public Storage Sharmine Chowdhury
Sandy helped me move when i needed a unit last minute, she’s amazing!!! Keep up the great customer service.
September 28, 2022
Google Public Storage Eric Tam
Sandy was awesome. Answered all my questions and was very patient with me and all my questions
September 27, 2022
Google Public Storage Tyler Sullivan
Sandy was super helpful! She made sure to get me situated with a storage unit change before leaving for the day. Was very patient and pleasant showing me around to 3 different units. The customer care here is great!
September 25, 2022
Google Public Storage Jeffrey Hale
Sandy is running a great facility. Sandy is always very helpful when she is asked for information. The floors and bathrooms are clean. Well lit facility and climate controlled. Easy access to the facility with plenty of parking.
September 23, 2022
Google Public Storage Takiyah Jeffreys
In the process of me moving out, Sandy made it super easy, & gr8 customer service! -love her! Thk u Sandy!
September 17, 2022
Google Public Storage Jenny Mabon-Spiers
Sandy was super attentive and helpful when it came to check out time. Thank you Sandy!
September 12, 2022
Google Public Storage Krissi Marie
I just can’t say enough about the service I received! Sandy is AMAZING! I will definitely recommend this place to everyone that will listen. She was helpful and sweet. Thank you for everything
September 5, 2022
Google Public Storage Rose Anne Rudd
Sandy and staff were enormously helpful in answering numerous questions about the rental. Units are clean, access is super easy, and staff are super friendly.
September 2, 2022
Google Public Storage Dioulbest Fevilien
Sendy is a real one dawg!
August 30, 2022
Google Public Storage Moe F
Had a couple storages for a few months. Took a bit to clear out. Sandy was accommodating and also offered drinks on the way out😎
August 15, 2022
Google Public Storage Mike Sarfaty
Sandy was a huge help, thank you!!
August 4, 2022
Google Public Storage Sam Lapine
Sandy at Public Storage Medford has been the most helpful and kind person you can ask for. From renting a unit to closing my account, Sandy has helped every step of the way and made the process so easy for me. Thank you so much Sandy!
August 2, 2022
Google Public Storage Susie Marshall
Sandy is so amazing! She was incredibly responsive to all my needs. It’s a great place and she is a phenomenal employee!!!!
August 2, 2022
Google Public Storage Yoel Mendez
Sandy gave great customer service & went the extra to assist with everything I needed.
August 1, 2022
Google Public Storage Kathy Vanyo
Sandy was very professional, informative, & helpful. She is a the reason why, I will recommend my friends, to Public Storage Medford...
August 1, 2022
Google Public Storage Jonathan Moran
Sandy was very helpful in the whole process of moving in and out and answering any questions we had, I would definitely recommend Public Storage Medford to friends and family
July 20, 2022
Google Public Storage Amanda Semple
Extremely easy account reservation and set up process! Sandy the property manager was very knowledgeable, helpful, and flexible. The site is very well maintained and up to date. Would definitely recommend!
July 19, 2022
Google Public Storage Rosemin Chikhalia
Sandy was wonderful and super helpful. Great customer service. Very knowledgeable.
July 17, 2022
Google Public Storage Deanna Sanchez
Incredible customer service and accommodation! I had to get a storage unit very last minute to accommodate in between moving and Sandy was so kind in helping me get my unit set up and and sorted out even when she was closing. I’m very grateful that she took the time to help me and would recommend this place to anyone!
July 15, 2022
Google Public Storage Ellie Hoppes
This storage facility is clean, safe and conveniently located. The staff are super helpful and friendly. Sandy showed to my unit and helped me get a lock when the one I brought didn’t work. I trust that my belongings are in great hands here! Highly recommend!
July 14, 2022
Google Public Storage JAMES Fiore
Stopped by to get some box and she was running the show all by herself . Sandy has great customer service
July 13, 2022
Google Public Storage Rich Lane
Have raised prices multiple times in the same year. Do better forecasting.
July 8, 2022
Google Public Storage Sagar Shrestha
Outstanding location and helpful customer service by sandy . She is the best 👍👍
July 5, 2022
Google Public Storage Bryan MacAuslan
Sandy made my move in easy. Thank you!
July 1, 2022
Google Public Storage Lillian Delacruz
I had to move my stuff into Public Storage last minute because my reservation with another storage unit company fell through on the day of my move. Public storage was a great place to store my items, and Sandy was particularly helpful when vacating the unit. Sandy was accessibly by phone call and answered all my questions. We actually saw her on person as we were moving our stuff out of the unit, and she was again extremely helpful and kind. I would recommend public storage because of its great facilities and staff!
June 28, 2022
Google Public Storage Sebastiao Ferreira
Sandy very good
June 28, 2022
Google Public Storage Andrew Phong
My first go to renting a storage unit and it was a piece of cake. Sandy made the whole process simple and easy. Very easy to talk to as well. Thank you!
June 23, 2022
Google Public Storage Daniel Fenwick
Great location! Excellent customer service and Sandy always goes the extra mile!
June 17, 2022
Google Public Storage Susie Wilson
Sandy was an excellent help in obtaining perfect option for us!
June 6, 2022
Google Public Storage israel Garcia
I would like to thank Sandy for the great costumer service, she is Awesome!!
June 2, 2022
Google Public Storage Carla Mendez
Sandy was the absolute best. Went the extra mile to help me out.
May 30, 2022
Google Public Storage Teri Londino
This location in Medford is temperature controlled, clean, quiet, and the staff are friendly, polite and helpful. Sandy is very helpful and we look forward to saying hello to her when we are working on our storage unit.
May 29, 2022
Google Public Storage Nagela Nukuna
Sandy was amazing to work with as I moved out! Easily and seamless checkout process.
May 19, 2022
Google Public Storage X0X0_ Herion
I had an amazing experience, thanks to Sandy! She was sweet and on point.
May 10, 2022
Google Public Storage Bea Sánchez
Sandy helped me complete my rental, awesome service!
May 10, 2022
Google Public Storage Tea S
Michael and Sandy have given me excellent customer service. I appreciate them very much. I don’t appreciate the company’s rent increases throughout the pandemic but they have excellent employees!
May 3, 2022
Google Public Storage Sileshi Petro
Sandy offered excellent customer service: patient with unforeseen delays, kind and welcoming over the phone, and very helpful!
April 29, 2022
Google Public Storage Melon Sileshi
Great customer service. Assisted me with everything I needed! Sandy is awesome! Highly recommend! Thank you Sandy :)
April 29, 2022
Google Public Storage Katia Cantave
Sandy has good customer service showed me how to complete rental for another location !!!
April 29, 2022
Google Public Storage JSF 3157
I would recommend this storage facility and ask for Sandy' she has really good customer service.
April 29, 2022
Google Public Storage Stephany Sestini
Came in to buy some boxes and received very good service!!!
April 28, 2022
Google Public Storage Ginny Corkery
April 25, 2022
Google Public Storage Rickyhah Marie Edwards
Sandy was just awesome. I was nervous about a storage unit and had tons of questions. She gave such great customer service and treated me with so much respect as a customer. I 10000% recommend this storage company location and when you go there ask for Sandy.
April 6, 2022
Google Public Storage Aparecido Medeiros
Thomas did a good job
April 5, 2022
Google Public Storage alexis meucci
Sandy was great and so much help to me and my dad. We’re really happy to continue using this storage unit! If you ever need any help, sandy is your person!!
March 24, 2022
Google Public Storage Davante
I got information from sandy she has excellent customer service.
March 23, 2022
Google Public Storage Charles Cochran
Thomas, was very efficient, and extremely, well knowledgeable, and most important veey patient.
March 17, 2022
Google Public Storage Sephany Alexis
Sandy gave me excellent customer service and help me move in
March 17, 2022
Google Public Storage Evita Norgaisse
Sandy was awesome and help me secure unit through internet thanks
March 13, 2022
Google Public Storage Barlla N Walles
Sandy was very helpful in showing me around the units. Great customer service.
March 4, 2022
Google Public Storage John H
Reserved a storage unit online but wanted to see the space before I paid first month rent. Sandy was super friendly, showed me around and helped me to finish the process. Moving and putting stuff in storage is always stressful- Sandy definitely made me feel like I made the right choice choosing Public Storage.
March 4, 2022
Google Public Storage Guida Fitzgerald
Sandy provided great customer service
March 3, 2022
Google Public Storage Ingrid Jahara
Sandy did a great customer service, she's amazing
February 28, 2022
Google Public Storage Antionette Fisher-Shields
Sandy good customer service thank you
February 28, 2022
Google Public Storage Nilaya Montalvo
sandy was so helpful!!
February 24, 2022
Google Public Storage Tony Gilchrist
February 11, 2022
Google Public Storage Tyrone Manifold
327 mystic ave
February 11, 2022
Google Public Storage Kevin Cooney
Sandy is the best!!! Super helpful and nice!!
February 11, 2022
Google Public Storage A B
Sandy and team are just amazing!! Thanks so much for your help. Many thanks to the male colleague who also always gave me transportation and local tips.
January 31, 2022
Google Public Storage Mark Burnham
We just rented a unit so haven't had long term experience, but the place seems clean and well-run with reasonable rates. What is most impressive though is the interaction with Jay the manager on duty when we were there. She could not be more accommodating and helpful, and friendly. Jay made the transaction enjoyable. Update. The rent increases at this place reek of greed. My rent way more than doubled in five years. Thank god I checked my credit card bill, or I'd not have realized the unit I started off paying just over $200 for now was costing me over $500/month. It also bothers me that they charge a new customer perhaps 15% less than a faithful long time customer. I do want to say I wish I'd talked to SANDY prior. When I asked to negotiate a better deal for rent prior to this, it was useless. $500 a month for 200 sq feet was just crazy. Sandy was willing to help me, and if I hadn't already found a much bigger unit for much less money, I might have just stayed.
January 30, 2022
Google Public Storage Dhulipala Somayajulu
Had a very smooth process! Sandy went above and beyond to make the experience seamless!
January 30, 2022
Google Public Storage Nikhilesh Ghanta
The storage space was amazing and Sandy was a wonderful person! She helped us with the moving, made the process very easy and helped with the promo offers too! She also helped bump us up to a better and more spacious storage room, it was a delightful experience.
January 19, 2022
Google Public Storage jackie andrey
Highly recommend. It’s clean and safe with great customer service. Sandy is professional and so helpful!!
January 14, 2022
Google Public Storage Jairo Valdez
Big shout to Sandy. She went out her to provide A1 before her shift. She went out her way to help me. Super professional. Thank you!!
January 4, 2022
Google Public Storage Linda Blumsack
Sandy was terrific. She saved me $100 plus helped me on line and changing my lock in my storage space. She is the best!
January 3, 2022
Google Public Storage Robert Salvetti
Sandy has been FANTASTIC. I spend winters away, but I can count on Medford Self Storage to make things simple! Thank you!
December 20, 2021
Google Public Storage Ricky Sousa
Excellent customer service!!! So friendly when you walk in to the office sandy is great
December 14, 2021
Google Public Storage Jessica Fecteau
Sandy was great and very helpful with my move!
December 11, 2021
Google Public Storage Kristen Mahon
Sandy is amazing! She went above and beyond for me. We really appreciate her and her outstanding customer service, overall very happy with the experience! As long as Sandy is around you will have my business.
December 10, 2021
Google Public Storage Chea GNG
Sandy was great ! Amazing customer service
November 30, 2021
Google Public Storage F Fabrizio
Sandy has been more than efficient and accommodating in helping me with a double rental. To boot, she’s friendly and a pleasure to deal with.
November 15, 2021
Google Public Storage ALEX MESA
Order clean
November 10, 2021
Google Public Storage Ruth Leah Kline
Thanks. Much. To Kerri, for helping me with my storage and lock. Life saver!!!!!
November 10, 2021
Google Public Storage John Everett Martin
Here to review Kerri most of all. Her phone manner, professionalism and attention to detail and follow though represent her and Public Storage very well. Hope to scale down this month in the size of my unit and I am certain Kerri will be there to assist me as she has already done so well! Keep up the good work!
October 5, 2021
Google Public Storage Ann Saeford
Thomas was very good !! He explained everything to us and was main reason. We decided to get unit
July 11, 2021
Google Public Storage TCS
It was a great experience! Thomas was especially very helpful and kind!
June 29, 2021
Google Public Storage Goreti Bernardo
April 1, 2021
Google Public Storage Mike T
site was unable to honor my confirmed reservation
February 22, 2021
Google Public Storage Jjj Cole
I'm here Medford public storage I'm being helped by Stephanie And I have to give her a five-star review for being a great employee thank you
December 31, 2020
Google Public Storage flydude66
November 14, 2020
Google Public Storage Shirley A Roderick Madeiros
Nick was awesome! Hope he is here again. I purchased small and medium boxes he put them together for me. He went up and beyond Great Service. Shirley
November 1, 2020
Google Public Storage Micaela deChaves
October 20, 2020
Google Public Storage Phil Kerrigan
We've been renting from Public Storage for nearly 3 years, rent is paid on-time every month with auto pay. During this period we've experienced water damage on 2 occasions (water coming in from an adjacent unit, the other from a faulty roof). Our belongings were damaged - Public Storage could only offer to relocate us to a lower level. Our rent continued to increase regardless of water damage and inquiries from us. Even now during a pandemic, Public Storage continues to increase rent. I've tried calling several times; our calls are rarely responded to and when they are, we've been bounced from one representative to another, with no resolution. This has left us extremely frustrated and dissatisfied. I was recently contacted by Patrick, district manager. After reading several of my complaints, my rental rate was reduced by $50. I've increased my rating from 1 to 3 stars for the time being.
July 23, 2020
Google Public Storage Eric Ayoub
It was absolutely wonderful.
June 20, 2020
Google Public Storage Rosemarie Fusco
Amazing place, especially Aaron he is simply the best worker he helped me out BIG time he is one of the best worker there, staff there are so helpful and place is so clean and very safe i felt so good about leaving my belongings there, do not have to worry about anything. But if you deal with Aaron you will have the best experience he is amazingly helpful and will do what he can to help.. Basically all in all this place is AWESOME
March 13, 2020
Google Public Storage Izzy Maldonado
March 10, 2020
Google Public Storage Olga Bassa
Russel was fantastic!! He helped to provide information and great knowledge of the facility .
February 29, 2020
Google Public Storage Courtney K
Rude employees
February 29, 2020
Google Public Storage JOSHUA
February 28, 2020
Google Public Storage Andrew French
I stopped by Public Storage today and was fortunate enough to talk with India. What great customer service I received. She explained how to sign up for a storage unit there, fully explaining everything! I obtained a unit and an very satisfied. I highly recommend this site.
February 26, 2020
Google Public Storage Scott Rule
Clean and quiet. Can't beat it.
February 19, 2020
Google Public Storage yinyang172
This place was well managed. The location both office and the storage areas were well kept. The lady at the front desk, India, was very helpful and professional. She was handling something but acknowledged me and said she would be right with me. I told her what I needed and she was concise with telling me the spaces and what would suit me best. It was very nice doing business with her.
February 17, 2020
Google Public Storage Stephanie Brandao Carvalho
India went above and beyond for my parents who are not at all tech savvy. She made sure they locked in the best rate. We really appreciate her and her outstanding customer service, overall very happy with the experience!
February 10, 2020
Google Public Storage Grumpy Rulez
Excellent customer service from Patrice!
February 6, 2020
Google Public Storage Dominic Faliero
Excellent customer service Patrice helped me get online to pay bill
February 4, 2020
Google Public Storage Greenmonsteruniversal Greenmonsterofmass
Patrice is Very informative extremely polite As well as the other staff thanks. For your help
January 18, 2020
Google Public Storage Mark Andrade
Bad place had a broker. Door would not ride cold not get in told me it wasent There problema just wanted There money. Then told me they would sell my stuff. Cut my lock without telling me. Whent There foun stuff gon out of my storge. And they told me no t There problema
January 15, 2020
Google Public Storage Susan F.
Patrice was so helpful in dealing with my storage unit changes. She is personable, professional and simply delightful to deal with. Lastly, Patrice is a tremendous asset to Public Storage and why I will continue to be a customer at this location. Thank you Patrice!
January 11, 2020
Google Public Storage H. W.
Patrice was amazing! She was cheerful and positive and helped make a difficult situation easier.
December 23, 2019
Google Public Storage Andrew Long
Excellent, knowledgeable, no pressure first meeting landed my business instantly. I had just had an awful experience with the obnoxious story manager at Extra Space on Somerville Ave., and came right here for some professional service.
December 20, 2019
Google Public Storage Lindsay Kippenberger
Patrice & India are the best they are so amazing. They are such great people and so helpful.
December 14, 2019
Google Public Storage Yasmeen Abdel-Ghaffar
Wonderful place, organized management, units looks exactly as described, best rates in the city, no stairs to storage, well lit. Definitely check this out, your stuff will be safe here. Patrice the manager is excellent and it shows in the overall operations and appearance.
December 11, 2019
Google Public Storage Valerie Santo
Got excellent service and good customer service. Patrice was awesome !
December 10, 2019
Google Public Storage Julie Valdez
Patrice has excellent customer service and was a pleasure to deal with
December 7, 2019
Google Public Storage Allyson Gibson
Excellent personal service from Patrice!
November 27, 2019
Google Public Storage Dean Winchester
Clean and great facility. The manager Tori is super friendly and helpful
November 23, 2019
Google Public Storage Donna Wagner
My experience was extremely pleasant and went so smoothly. Deb really made the signup process so easy, and she took such great care of us. I was very happy with the experience and very glad that I chose to pick this location to store my belongings.
November 16, 2019
Google Public Storage Caroline McCabe
I was so impressed with Tory's customer skills. She is authentic, engaged, proactive and helpful. Truly a standout employee- I want to poach her!! The facility is clean.
November 9, 2019
Google Public Storage Tony Febbo
Tori was very helpful and gave me great customer service with helping me get packing supplies
November 4, 2019
Public Storage Alice Evers
Can you store a car there
October 26, 2019
Google Public Storage D G
Tori was great at helping me with a storage unit. Very friendly and understanding. Would highly recommend her services. Thanks Tori
September 19, 2019
Google Public Storage Bizmalys Mendez
Great customer service great location
August 19, 2019
Google Public Storage Angelo
Clean facility, friendly staff, competitive prices. Also very secure feeling locations!
August 16, 2019
Google Public Storage jose reyes
Great staff the manager Tori helped me find all the packing supplies I needed.
August 1, 2019
Google Public Storage Matthew Belmonte
A+ performance from the manager, Tori. (She should be managing the whole chain!) Dealing with a property whose automated gate was broken, she went the extra mile to identify where people had abandoned stored property in common areas. She helped me on one occasion when I had accidentally spilt some solvent near my eye. She enforced all rules and policies for the benefit of all storage users, whilst maintaining flexibility and understanding of individual situations. Tori makes her customers feel like valued clients.
July 31, 2019
Google Public Storage John Freddy Cadavid
July 30, 2019
Google Public Storage Diego Martinez
Cathy and Patrick were awesome. Quick and easy process. Thanks!
July 29, 2019
Google Public Storage Karissa Regan
Debra was amazing and such a help. So easy to store my things before my big move.
July 22, 2019
Google Public Storage Oscar Rivera
June 14, 2019
Google Public Storage Jimmy Pantoja
The only reason I gave three stars because of the workers in this place are nice but if not I would have gave 0 Stars to the corporations seems to be taking advantage our prior customers who giving them money every month and then expect emails twice a year saying that have to increase my storage fee I thought they want my money not trying to saying we have to extort you a couple of dollars more I must because you have a huge Locker for the price you pay then why you gave it to me in that price and stick with the price games giving me poorly excuse on the email or on your first time move in price guide if you can't stand by your price at the beginning you shouldn't be in this business at all you scaring customers away plus if you going to charge me extra at least give me 24 hour access on my locker without having restriction
May 31, 2019
Google Public Storage Zi Meng
Very nice experience, Cathy was very kind and helpful!
May 29, 2019
Google Public Storage Janice Barnes
May 21, 2019
Google Public Storage Isaias Gonzalez
Tori was super helpful getting me and my roommates into a unit. Great customer service
April 28, 2019
Google Public Storage Lisa Smith
I had a great experience with Medford public storage! The facility was very clean and it was an easy process! I’d highly recommend it.
April 8, 2019
Google Public Storage Joe Correia
Had a great move-in experience, helped by Tori— professional, courteous, and thorough. She took the time to clearly explain all aspects of the move-in and renting process, and did so in a friendly manner!
April 6, 2019
Google Public Storage Christopher Treanor
Tori was terrific. Clean and efficient units.
April 2, 2019
Google Public Storage Cheryl Vernick
I had the best experience renting a storage unit from Tori. It was the first time I’d ever rented one anywhere so I had a lot of questions. She was so helpful and accommodating and she helped me find the best deal, unit size, and location for my needs. I am a happy customer and will definitely use the Medford store again for any other needs and recommend them to my friends!
March 28, 2019
Google Public Storage Kristen Cassella
Great location and great staff!
March 10, 2019
Google Public Storage Colin Closson
Jackson helped me find a unit that would be a good size for my needs, and was very efficient and professional. It was my first time renting a storage unit and I would definitely recommend this company and location!
February 14, 2019
Google Public Storage Kyanna Pharel
I called looking for a storage and Kadeem helped me find the information I needed to know will be storing soon
February 5, 2019
Google Public Storage brittany couch
Tori is amazingly awesome and had best customer service!
January 28, 2019
Google Public Storage Jack Shitt
Came by to get boxes and I wasnt sure what I would need. Tori and Kadeem were so helpful and helped me get everything I needed to pack my belongings.
January 24, 2019
Google Public Storage Kev Funk
Great customer service from Tori. Super cheerful while helping me.
January 4, 2019
Google Public Storage Junaid Muhammad
November 28, 2018
Google Public Storage Ronnie Jellert
Easily one of the best customer service experiences I've had in recent memory. The manager Tori is wonderful and made me feel welcome the moment she greeted me.
November 28, 2018
Google Public Storage Joan Morabito
Tori was so helpful with my experience at public storage. She made the process accurate, easy, and stress free.
November 28, 2018
Google Public Storage Aaliyah the girl
My experience was awesome . The worker that helped me was tori she was awesomee !! She helped me with all my needs that i needed and made things very easy and fun . If you need any type of storage i would go see tori cause she was seriously the best and so professional as well!
September 18, 2018
Google Public Storage Ivan Vasin
September 10, 2018
Google Public Storage CHRISTIE B
September 4, 2018
Google Public Storage Gary Gianino
Property is well lit, gated and clean. Tori, the PM was very helpful and informative.
September 1, 2018
Google Public Storage Michael J. Lowe II
August 12, 2018
Google Public Storage Itamar Allali
The service here was really accommodating and helpful! We were running late on a long drive during our move in day, and Alexis was really flexible and helpful, working around our schedule.
July 9, 2018
Google Public Storage Jon O
Bathroom is a failure, typically locked... No paper towels and no butt paper. Must be how they plan their cost effectiveness.
July 3, 2018
Google Public Storage Nicholas Gravell
Great customer service from Tori she was so helpful and kind. If you want a great customer service experience make sure you come here and see Tori she will help you with anything.
July 1, 2018
Google Public Storage sarah derusha
Tori helped me sign up for my storage unit and she made the process quick and simple. Thanks!
May 28, 2018
Google Public Storage Chris Keller
Great clean units and Victoria was very helpful!
May 10, 2018
Google Public Storage Robert Caruso
clean well run facility, conscientious staff
April 24, 2018
Google Public Storage Lyric “Ricardo” MyReality
Not even close to being nice people there... but they will fake it to make it! Also there are only a couple of moving carts available... one with messed up wheels... lights go off if you spend too much time inside the storage unit looking for items... no ramp so you have to literally walk items to the building practically breaking your back... i guess some people like things harder than they have to be... plus having to ask all the time to use the bathroom is silly considering public storage is the name... cannot even wash hands after moving stuff in... my previous storage westy's is 100 times better... but to each their own.
April 17, 2018
Google Public Storage Solange Clarke
Clean, quiet, and easy accessible storage facility. The staff (Alexis & Tori) were both friendly and efficient to my needs. They provided exceptional service with a smile. My only suggestions are for better lighting within the units and an outdoor dock ramp for easier transport of heavier furniture. I always use this storage location and highly recommend it.
April 14, 2018
Google Public Storage Kristine Regione
Alexis and staff are fantastic. Took the time to show me around the storage area and answered all my questions I had.
April 7, 2018
Google Public Storage Katherine Moore
Great experience storing my stuff here. It is conveniently close to Cambridge. Facilities always clean. Alexis and Tori were particularly helpful and nice when I was checking out.
March 25, 2018
Google Public Storage Adriana Alicea
March 15, 2018
Google Public Storage John Schaffler
I needed help with my account which includes a unit that is down in Dallas, TX. I showed up right when they were closing and the employee who was locking up, Alexis, made it a point to reopen the store and help answer my question while her ride home was waiting outside. Fantastic customer service, and makes me know that my unit - which holds everything I own - is in the right hands. I can't recommend enough.
March 12, 2018
Google Public Storage will lebron
Too expensive and not enough carts. Also after a certain time the bathroom is closed.
March 11, 2018
Google Public Storage ziggysblues2
Tori was great in helping me find a suitable unit for my needs and also setting up the initial first month's discount, which was also a nice plus upon move-in. Her professional and patient manner really made the move as simple and enjoyable as possible. I would highly recommend Public Storage to anyone, and I have managed a storage facility myself previously, so I know what I'm talking about.
February 16, 2018
Google Public Storage Russ Morey
Went in looking to find a space on Wednesday. Tori and Alexis were very helpful and knowledgeable. I will be back soon! Highly recommend!
February 12, 2018
Google Public Storage Kate Young
Had a very good experience here I had a employe help me Tori very amazing girl ! Explained everything so well and helped me with packaging I would definitely come here again and I’m telling all my friends how nice the workers are
January 23, 2018
Google Public Storage Richard Minot
I Had so many problems packing some boxes with other companies. I walked in and the girl helped me with all the supplies I needed and actually helped me pack and seal my boxes so I could mail them out. Great help!!! Love this place, the staff is excellent and helpful!!!!!
January 16, 2018
Google Public Storage Stew Pratt
Friendly and quick service would definitely recommend coming here for all your storage needs
January 3, 2018
Google Public Storage Melissa DeRosa
The place was clean and Tori and Alexis were very friendly and helpful!
December 20, 2017
Google Public Storage Amber Sylvester
I rented a storage unit from Tori & Kerry on 12/15/17 and the customer service was AWESOME! They were both VERY kind, understanding, and incredibly helpful! I highly recommend renting your storage space from these two angels at Public Storage - Medford! Thank you both!!
December 15, 2017
Google Public Storage Kulhperson Desouza
Tori helped out alot at times in need was really nice and very professional
December 15, 2017
Google Public Storage Elizabeth Roche
Extremely helpful during an extremly difficult situation. Kerry even offered to help us move my sister's items once his shift was over. Thanks again!
December 2, 2017
Google Public Storage Ian Osmond
My friends and I have been dealing with distributing another friend's estate, which means that we have been spending a lot more time here recently than is usual for people to do, and they have been very helpful to us.
December 1, 2017
Google Public Storage Ralph Statuto
November 30, 2017
Google Public Storage Michelle Downs
Came in about a week ago to buy some supplies. Tori and alexis were very helpful they helped me save some money with a quick pak and a wardrobe box. Great customer service.
November 28, 2017
Google Public Storage Dakxter Blandy
This place has great service Lexi and Tori really helped me out
October 31, 2017
Google Public Storage Guevara William
October 13, 2017
Google Public Storage Kristen Pagliaro Eckmayer
Kerry was awesome!!! So incredibly helpful and a pleasure to work with!
October 13, 2017
Google Public Storage E (eMCEe131)
Tori is excellent. She's sharp, professional, prompt and polite, very cool and funny if you pay attention. Kerry was also friendly and helpful, super cool brother, we talked sports. Public Storage had a great promotion on top of a competitive price in an industrial area. All terms, insurance, and fees were presented very clearly and Tori streamlined the entire process making my visit simple and fun. She has a vibrant personality, really smart but also very down to earth. And PS makes it easy with their website.
October 12, 2017
Google Public Storage Darlene Mckenna
September 30, 2017
Google Public Storage Isabelle Doh
Kerry and Tori were very awesome, helped us out on our move out. Great team ! Superb Service !!!!
September 25, 2017
Google Public Storage José playz soccer life
Kerry was great at helping us get a great price and boxes for our move we are very happy😁😁😁
September 14, 2017
Google Public Storage The Official Guaterican
Ashley and Kerry were wonderful. Great customer service.
September 8, 2017
Google Public Storage Robert Hilferty
Decent place but our stuff was covered is mouse urine stains after a month.
September 1, 2017
Google Public Storage Ashton Stephens
Great location and amazing customer service from Ashley! Will definitely be using again!
August 30, 2017
Google Public Storage Tommy Fadoul
August 29, 2017
Google Public Storage Ivan Vasin
August 28, 2017
Google Public Storage Tim Follo
Been here twice to store stuff during a move. Moving in Boston is a nightmare and storing things here was a great decision--Tori was super helpful and the rates were well worth it.
August 14, 2017
Google Public Storage Kevin Greene
The staff there is amazing and so helpful. I went the other week to find out some prices for a space and Victoria was so kind and helpful. Will definitely be recommending this company to friends and family.
July 29, 2017
Google Public Storage Jieka Guerrier
July 29, 2017
Google Public Storage Nina Kuhn
Clean great customer service easy access would recommend it to anyone
June 11, 2017
Google Public Storage Brian Ventura
Great service, clean, and affordable given the $1 for the first month deal available on some units. Jay (office staff) was great and calming during a hectic moving day.
April 4, 2017
Google Public Storage Đạt Nguyễn
My mother rented here and the customer service was so great and they woman Jay who works their was so nice to us. I recommend this place, the prices are not bad but reasonable they do offer promotions
March 31, 2017
Google Public Storage Jordan
Love this place! Clean & easy access. The people who work there are very helpful & friendly. I would recommend this place to anyone who needs storage.
February 21, 2017
Google Public Storage Marco Jean-Baptiste
This place was very clean and well put together. I had a great experience with one of the staff members, Jay, she helped out a lot with the little things. Every time i see her on the property its always a great experience. I really recommend this place great prices and amazing customer service!!
December 1, 2016
Google Public Storage Kevin Welch
I've never had a bad experience...I just think the prices r a little high for the the space u rent....
November 25, 2016
Google Public Storage h P
Easy communications on the phone, then the local office took over. Ashley is super sweet and efficient. We were in and out within 30 minutes. Everything was great. The storage room is clean and spacious with awesome rates. We compared 4 different places and Public storage is our final/best choice!
November 22, 2016
Google Public Storage Alex Nguyen
This place is so great. It's clean, easy to get to and the employees are so kind and helpful. Ashley and Jay are like the perfect duo. Their always making you laugh and they always go above and behind for their customers. They've asked me plenty of times to write a review but i never really got around to it until now. If your thinking about renting a space I think this will be the perfect choice. You won't feel like your being played because they almost feel like family in a way.
October 26, 2016
Google Public Storage Anh Ngọc
I was only there a short time but I rented there with Jay and Amond. They was really kind. Every time I see Jay she would ask me to write a review but i never had the time. I called there today because i was thinking about renting another unit and she explained to me if i was already a customer i wouldn't get the $1 promotion, which is fine. The place was always clean when I came by and easy to move your stuff in and out. They do provide carts and restrooms for your movers and the prices are reasonable compared to other places i looked at. I suggest this place 100% you wont regret it.
September 23, 2016
Google Public Storage ElReyMrz1
This is great place for alll your storage needs! I've been to uhaul and another mom and pop storage place and i could tell tell you this is the best place thus far. The building is kept super clean and it's not that expensive! Lamond and Jieka are awesome! Every time I come by i feel at home with these two characters! Its like storing your stuff at your favorite cousins house who also charges you for storing it there! lol! But seriously they Very helpful and enjoy coming just because of the atmosphere and great service they both provode!
August 29, 2016
Google Public Storage Edwin Buchanan
Great help and very helpful easy to get too great hours and would definitely recommend to friends
August 15, 2016
Google Public Storage Julia Davis
I was pleasantly surprised and grateful for the level of professionalism and customer care. I told them what I wanted and they worked tirelessly to locate within their facility a 10x20 unit to meet my storage needs. The manager and staff kept me informed regarding availability of the size unit I requested. I appreciate their efforts and I also saved on a prorated unit. Thanks Public Storage!
July 12, 2016
Google Public Storage Laura Medina
Lamond is awesome. Great persollity. Very informative and helpful. Made the experience easier.
July 2, 2016
Google Public Storage Jake Vandelay
SCAM ALERT!!!!! Let me start by saying I haven't left this unit yet and already I am getting the run around. I was told one thing by Lamond and another thing by Daniel. When I rented I said I would not need the full cost of the month of August, Lamond said, "We will pro-rate up to 6 days, after that you pay for the full month". He also told me, "give us 30 days notice so you don't get charged for the full month-so we can stop auto pay". So today, July 2nd I call and get Daniel (the other manager)-I give my 30 days notice that we are vacating on the 2nd of August. Daniel says that I do have to pay for the full month. He keeps referring to the contract. Well frankly they give you a ton to sign and initial and Lamond told me something and as a manager I trusted him. I have a call in to the district manager. I will update if this resolves well...but I know the U-haul and other local places don't work like this. This is typical BAIT-SWITCH and I will do everything I can to warn people about Public Storage and this location in particular. Also 1 cart for a huge warehouse. Really??? When I asked about this they said, "people take them". Well put a device on them and replace them. I waited quite a while to get a cart...I thought public storage was one of the better organization-don't let the bright colors fool you.
June 10, 2016
Google Public Storage John Levakis
I had a great experience today with members Lamond and Daniel. Property was clean. Location is is great next public transportation. And supplies are reasonable. Will recommend!!!
June 3, 2016
Google Public Storage Oscar Casallas
Clean store . Great customer service.
June 3, 2016
Google Public Storage Vanilza Souza
These guys here gave me a good deal. The have a clean propety, secure and a good staff. I will recommend to all my friends. Very good staff here!!
June 1, 2016
Google Public Storage Frederic Viel
Customer service rep Lamond went above and beyond his duties to provide excellent care. He showed professionalism, enthusiasm, and was very effective in carrying out any duties asked of him. I would recommend this business to a friend, if this rep is the service standard.
May 6, 2016
Google Public Storage Cassandra Delice
Store clerk Lamond did a good helping me find the right price. Very friendly staff. Storage area is clean, well lite. This place is easy get to from 93. Will recommend.
April 27, 2016
Google Public Storage Nancy D
Lamand was extremely helpful and super friendly. Answered all our questions and concerns. The prices were great as well!
April 25, 2016
Google Public Storage Neusa Fernandes
I been a customer here for years. The serviceis wonderful. The staff here is friendly and curtiuos. Im really glad i decided to store here years ago. Clean building too
March 23, 2016
Google Public Storage Greg Stratton
When I moved out of my apartment in Somerville, this was a great option due to its location, hours, facilities, and the fabulous staff. Lamond and Rhonda helped me get set up with a storage unit, and made a big enough impression that I wanted to submit a positive review. It is almost a month later, and I am sure they don't get all the praise they deserve because it can be so hectic when you are moving things to remember to log in and post, but I'm glad to finally get around to it. This started when they accommodated my slightly late arrival after I called on the phone asking to show up early. Lamond was patient, cheerful, and engaging as we chatted pleasantly and went over the basics. A 5x5 locker was sufficient for my needs, largely because the ceilings here are taller (8 feet I think) than some of the other places I called. Their lockers are climate-controlled, accessible by elevator (if not on first floor), and private loading dock with ample space, behind a locked gate. Rhonda showed me how to use my code, and I also bought some boxes which are available in their retail area in front. If you don't use all the boxes you buy, you can return them, they said, which was great to know. The rates here are good, and the location is not terribly busy so it has always been no problem to grab a cart or two in the loading area to take things in and out of the locker. It is worth noting that you can get to the storage lockers later than hours (which are for the retail section; check before going but most nights I think the units are open until 9pm).
March 7, 2016
Google Public Storage Juderson Vertus
Lamond is a great worker and he helped me out a lot and the place is very easy to get to because it's close by my house. I really like it here the deals are really good and he's very polite. He's very understanding and really good at explaining things to me.
March 5, 2016
Google Public Storage Priscilla Ramirez
Great customer service with Rhonda & Lamond. They explained the whole process and showed me several units and made the whole process very easy. :)
February 1, 2016
Google Public Storage Lancelot King
Rhonda Silva was very helpful in promptly responding to my issue. Her assistance was very much appreciated
January 24, 2016
Google Public Storage Mandy Freitas
Worse customer service I have ever experienced. Those employees are willing to do anything for an extra dollar. They are deceitful and conniving. My husband made a reservation online for a 7.5X10 storage using a promotion that was ongoing for 50% off where the quoted price was $90 plus a one time service fee totaling $114.50. I received an email confirmation as well as a verbal confirmation from corporate. Soon after I received a phone call from an employee at the specific location where I had made reservation telling me that it was mandatory that I come in for an appointment prior to any move. When I got there, they disregarded my initial request for a 7.5X10 and also disregarding my email confirmation with the quoted price. Lamond, the employee who helped me, stated that if I were to get a 7.5X10 it would cost me $180. Instead he talked me into a smaller unit, 5X10 which cost me more, $100 total. Lamond was completely unclear and could barely explain the contract to me as he kept getting side tracked and distracted. I believed (gullibly) Lamond had sold me best deal. Upon explaining to my husband the situation he was very upset and felt that we had been ripped off and taken advantage of. When we went back to store to fix the situation Lamond offered us the worse possible customer service and offended us both continuously and had no interest in fixing the situation or dealing with a dissatisfied customer. All the while his coworker kept laughing at us. So, if you want to get ripped off and be disrespected as a paying customer absolutely go there otherwise find another storage company, and there are many, that offer good service and aren't pulling a highway robbery on their customers.
January 22, 2016
Google Public Storage Paul Uccello
Iury was a great help... excellent service
January 17, 2016
Google Public Storage Paulo DeOliveira
Came in the get some info about packing a box for shipping. Iury gave me some great customer service and advice. ill def come back.
December 22, 2015
Google Public Storage Laurie Brunner
Iury totally went above and beyond to help me at the end of his work day when he didn't have to. Thanks, Iury!
December 20, 2015
Google Public Storage S Pykky
Iury was very helpful and professional, the service was amazing
December 12, 2015
Google Public Storage david rothwell
I had an excellent experience great customer service. We deal with alot of public storage and this one has been one of the cleanest and well maintained
November 24, 2015
Google Public Storage Kara Hahn
November 24, 2015
Google Public Storage Lauri Medeiros
Iury was great at public storage! Fast, curtious, professional, delivered a great experience. I bought a few recommended supplies and I'm not normally one for the up sell.
November 15, 2015
Google Public Storage Rael LaRose
Iury was very helpful and friendly. He was very informative and explained everything very well for me to understand.
October 6, 2015
Google Public Storage bienaime boucher
Service was great. Iury helped me find a great space.
October 3, 2015
Google Public Storage Jonathan Andrade
Incredible service from Lamond and Iury. Very patient and willing to help with my specific situation.
September 28, 2015
Google Public Storage Fabiola Jean
Great customer service. Iury did great job helping us.
September 21, 2015
Google Public Storage Jason Michelitch
Great service!
September 14, 2015
Google Public Storage Annie Macwilliams
Very easy and and customer service was great. Iury did great.
September 3, 2015
Google Public Storage Sam Spain
Forced an early confirmation of the storage unit then wouldn't provide a refund three days later.
August 11, 2015
Google Public Storage Daniel Scheri
Easy to sign up, reasonable rates, good service - Iury was very helpful and knowledgeable... Didn't seem to try and oversell me, was just helping me with my move. Units are climate controlled and clean - Would recommend!
August 4, 2015
Google Public Storage Siria Serrano
Great service!
August 2, 2015
Google Public Storage Yuhua Li
Iury is awesome. He helped us with everything we need.
August 1, 2015
Google Public Storage Raquel McClean
The staff was very knowledgeable, kind, friendly and polite. The space was good . Very clean. Lamond and Iury were excellent to work with. I do recommend this place.
July 20, 2015
Google Public Storage Mohammad Shafiezadeh
Iury was great help, definately recommend it.
July 18, 2015
Google Public Storage Meg
Iury is very helpful and professional. The storage is clean and climate controlled.
July 17, 2015
Google Public Storage Vivienne Shao
Iury gave awesone custoner service. love this place.
June 7, 2015
Google Public Storage Li Yang
June 6, 2015
Google Public Storage Mary Ann Lomascolo
Easy process to get started; staff helpful. Secure, clean and climate controlled. Met every requirement.
June 2, 2015
Google Public Storage David Medeiros
very polite and willing to work with me
June 2, 2015
Google Public Storage Merrisa Hammon
The guy was really helpful, altho he tried to talk me out of my unit to get me to pay more.Very friendly. Very patient. I was also asked to do this because apparently it's part of their job to get good reviews.... all for it but I should not be asked to do it. If I feel that it was amazing I would have done this myself. Also never trust the $1 month thing it's always going to be around$ 50, u have to buy insurance and a lock and pay an administrator fee that's $20 all by its self. They don't tell u this stuff until after u had them ur card
May 19, 2015
Google Public Storage Christine Garnier
Basic storage unit place, but the manager was extremely friendly and helpful. Has a great sense of humor as well, which makes the moving process a better experience!
May 12, 2015
Google Public Storage Cristen Mathews
Yuri at the Mystic Avenue location was very friendly, fast, and efficient and helpful. I thoroughly enjoyed my experience at this Public Storage center.
April 21, 2015
Google Public Storage Tracy Johnson
Thank you Iury! Great service!
April 14, 2015
Google Public Storage Nicolai Naranjo
Great experience with Iury. Just a heads up to all, they make you buy insurance which is an extra $11/month. Public Storage dipping their hands in all available cookie jars. Well done.
March 26, 2015
Google Public Storage Zakary Cutler
Friendly and informative staff. Everything went smoothly and I was impressed with the service
March 18, 2015
Google Public Storage Thiago Estevao
March 10, 2015
Google Public Storage ioanna drizos
Aswome service by iwry thanks for. Experience
March 8, 2015
Google Public Storage Michele Chambers
I don't know what others expect but this is what I expect: - safe: 5 star - clean: 5 star - customer service: 5 star - convenient: 5 star They's storage units. They're clean, climate controlled and very inexpensive for Boston (I got quotes from $220 - $520 / month for 10X30 units). I choose this not because they were at the low end but because other people I've met in the area recommended them (I'm new to the area). I expected them to be a bit ragged since they were at the low end of pricing. But not at all. Clean lobby/office, clean hallways, clean units. No paint peeling, no dings/damage. It's easy to find (thats important in Boston as it's a confusing area if you're new to the area). Very accessible. When I completed an inquiry on-line, I got an immediate call that was professional, courteous, and direct. No hidden fees, everything was explicitly stated. When I showed up the gentleman in the office (Gary?) was great. Very helpful. Walked me to my unit to inspect it, answered all my questions about access and showed me all the ways to access the unit. Explained how I could make it simple on move in day. Since I am new to the area, he even gave me pointers to local venues, etc.
March 3, 2015
Google Public Storage javier munoz
Great overall customer service for a first experience in a storage department.
March 1, 2015
Google Public Storage Kendall A
The staff here was awesome--very friendly and helpful!
February 6, 2015
Google Public Storage Jason Cummings
The storage company is awesome. Almond the staff worker does a great job with this place. I recommend.this joint. Thanks for the great service
February 6, 2015
Google Public Storage Mikesha James
lamond was great service he was very helpful and accurate and thanks for cleaning up the moth balls. You guys are awesome
January 23, 2015
Google Public Storage mags9129 yt
staff member lamond was very helpful. thank you for being so helpful. I recommend for the service, area, cleanses. this place is pretty good
January 20, 2015
Google Public Storage Meggan Haase
January 3, 2015
Google Public Storage Kristen Wagner
I had a great experience today and Courtney and lamond were more than accommodating to all my needs. I will definitely be referring people to come here.
December 20, 2014
Google Public Storage Marianne Adams
Everyone there is incredibly helpful. Iury showed me my unit and explained the contract in clear detail. The faculty is clean and looks well maintained.
December 20, 2014
Google Public Storage Crystal
I put stuff into storage tonight I ran into a problem called on phone to the office lemond came right up to help me out he's a great man to have working for your company.
December 16, 2014
Google Public Storage Angie Bell
November 4, 2014
Google Public Storage Harry McClain
Iury was incredibly helpful throughout my initial rental process. I strongly recommend this facility to anyone looking for a respectable and safe storage facility.
November 2, 2014
Google Public Storage Virginia Autumn Bowers
I looked at storage units in the Medford area and Public Storage is by far the cleanest and best deal. Our customer service representative asked what we were going to be storing and suggested we get a smaller unit. This saved us money and the unit we have is perfect for our needs. The building has excellent security and I feel they provide the best storage facility of all their competition..
October 17, 2014
Google Public Storage Hubert West
Lamond and Iury give great customer service. I really like here. Place is clean which is a plus.
October 17, 2014
Google Public Storage O H
Iury and Lamond are gr8! Definitely will use this business again!
October 9, 2014
Google Public Storage Edward Pitts
Lamond is a great worker here at this Medford property. This place is great because of the workers. U guys are awesome. This place is clean
September 10, 2014
Google Public Storage Ashwin Aher
Lisa/Lamond were really fun and they did help us with all what we needed. I would always recommend the place for anyone wanting a storage place.
September 4, 2014
Google Public Storage Frank Costello
So far, so good......
July 1, 2014
Google Public Storage Morgan Rushing
July 1, 2014
Google Public Storage Singh Khalsa
Iury is the Man. He helped to me to rent out a unit at this place. He is very professional and friendly. Place is neat and clean.
June 29, 2014
Google Public Storage Marc P
June 20, 2014
Google Public Storage Bobby Bascomb
Good experience overall. The only bad thing I can say is the bathrooms weren't always open but that has little do with the place over all.
June 18, 2014
Google Public Storage Catherine lees
Robbie was so helpful!! Great lady!
June 8, 2014
Google Public Storage Ben Sweet-Block
May 19, 2014
Google Public Storage Matthias Muenzer
Easy access, clean storage space, good air condition, reasonable prices, overall very good experience. Special mention for excellent customer service to Barbara and Iury! Thank you!
May 15, 2014
Google Public Storage Vanessa Pascoe
May 15, 2014
Google Public Storage Chuck Bailey
2 years and never had a problem
May 9, 2014
Google Public Storage Summer Zacca
Very great place! They were all very helpful!
May 9, 2014
Google Public Storage Elizabeth Morrison
Robbie was very helpful and friendly making the process easy and efficient.
May 4, 2014
Google Public Storage Ben Iobst
Enjoyed my stay here overall. It was extremely convenient, I only moved out because I needed a bigger unit and as this was a smaller location it is a bit pricey. What's keeping me from giving 5 stars is that it is a little run down/sketchy on the main level and they kept raising the rent. Some is understandable, but it was too frequent and too much for me to stay here long term. For a few years it was fine, and on upper units it's kept in great condition.
May 2, 2014
Google Public Storage Kelly Raiche
April 29, 2014
Google Public Storage Minh Tran
Love it
April 25, 2014
Google Public Storage Orlando Medeiros
Very happy with the service, been here for 8 years and still going.
March 11, 2014
Google Public Storage Elvis
Great service. The guy who helped me answered every question I had. Thank you.
January 15, 2014
Google Public Storage Jamie Storella
The employee who helped me rent my unit, Lamond, was very professional and courteous and took the time to answer all of my questions. The building was clean and well lit. The price for the first month is very reasonable.
November 20, 2013
Google Public Storage Katie Kuchlewski
Giving four stars for the friendliness of the staff. Place seems to be pretty clean and in good condition. Just rented today to store my bike there for a few months and haven't moved in yet so we'll see how it goes. Rates not bad for a climate controlled unit and an easily accessible location.
October 30, 2012
Google Public Storage Dave Copeland
Don't rent on the top floor: just got back from my unit and found Hurricane Sandy had leaked into several units, including mine. Looks like others got it worse. Otherwise, this place is okay, not great as far as storage units go. Not nearly enough carts and the ones that are avail;able often have broken handles. Staff in moderately unhelpful at best.