Public Storage Self-Storage Units at 290 Southampton Street, Boston, MA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 101/moSmall 5'x5'
$ 101/mo $134Best Price Label
- Climate Controlled
5'x5'Online only price$ 106/moSmall 5'x5'
$ 106/mo $141Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 148/moSmall 5'x10'
$ 148/mo $197Best Price Label
- Climate Controlled
7.5'x10'Online only price$ 169/moMedium 7.5'x10'
$ 169/mo $226Best Price Label
- Climate Controlled
7'x10'Online only price$ 178/moMedium 7'x10'
$ 178/mo $237Best Price Label
- Climate Controlled
10'x10'Online only price$ 208/moMedium 10'x10'
$ 208/mo $278Best Price Label
- Climate Controlled
10'x13'Online only price$ 225/moLarge 10'x13'
$ 225/mo $300Best Price Label
- Climate Controlled
10'x10'Online only price$ 247/moMedium 10'x10'
$ 247/mo $330Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 262/moLarge 10'x15'
$ 262/mo $350Best Price Label
- Climate Controlled
Nearby Self-Storage Locations
Resources from the Help Center
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Boston Storage Units Near Interstate 93 and South of Washington
Boston self storage is convenient to South of Washington, South Boston and Telegraph Hill at this Public Storage. It is located just off Interstate 93, providing easy access to the rest of the city. Don't have a car? Don't worry. This location is also walking distance from the Andrew stop on the T and the Newmarket stop on the MBTA.
We know living life in the heart of the city can leave you feeling cramped. That's why we're proud to offer almost 700 storage units in this location near South of Washington to store your off duty essentials. We love the vibrant, artistic spirit of this neighborhood.
Bogged down with extra art supplies or projects you need to store? Our 5x5 storage units are here for you. Need a space to stash some vintage furniture you picked up at the flea market? Grab one of our 10x15 storage units and come back to it when you're ready. Students at the nearby Boston University Medical Campus will love our units to those store extra books they can't part with before graduation.
This location offers indoor only units, so you get climate controlled piece of mind. Whatever your needs, our packing supply center can help you get your items in storage ready condition.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 497)
Linda was a great help very sincere very kind and she even helped me out with better pricing a great first experience for a storage place other than the one I used before
W lisa w service
Amazing place !! Great customer service !!!!! Love lisa she has been giving an outstanding service!
Loved the place. Very easy and accessible! Not forgetting Lisa, she is a sweet and a wonderful person, she was a big help to us and she works from the heart.
Lisa was amazing and helped us right away and had such an amazing experience with her thank you
Thank you very much for your help and great experience Lisa
Our experience with Southampton Street Public Storage was excellent. The manager, Lisa, is extremely helpful and pleasant to work with. The units are clean and easy to access with good safety measures in place for you and your personal belongings. We will definitely return!
Amazing experience. It's clean and safe place to leave your stuffs and forget about them. LIZA was a great person she helped us moving out of the storage beyond her working schedule and she stayed with us untill she was sure that we can handle the moving. I highly recommend this storage place.
Lisa was incredibly helpful!
They tripled my rate over three years and are advertising the same unit at 1/3 what I pay. They could care less if you are a valued customer that keeps a unit with them long-term. I recommend finding something else if you need storage beyond a few months.
Lisa is awesome! She saved me money and got us a great location. Amazing customer service!
I don’t speak the best English, for I am still learning. I showed up here and I worked with harry, he was so so patient with me, and he made me feel comfortable to speak English. He is so nice and really funny too. Thank you Harry, I’ll be back as long as he is there.
Lisa was amazing!!!
Lisa was awesome she helped me so much they didn’t have what I needed but she found it somewhere else it was very quick and easy she walked me thru the process on line. Great service will definitely do business with Public storage again.
If you are looking to store your personal belongings while your traveling this is the spot. Lisa is the main person who genuinely secure you with reasonable accommodation. She has help me when time is rough and look out for whoever need services.
I saw the manager Lisa cleaning at the dumpster area doing a great job keeping this place clean and safe like always she does it with a smile on her face she love her job
Lisa saves the day!! Thank you for your above and beyond customer service.
Lisa is the absolute epitome of an awesome property manager who demonstrates empeccable customer service daily. She's very knowledgeable and is definitely an asset to the Company. It's always a pleasure to see her!
Lisa was extremely kind and helped us bag a great deal.
I cannot say enough about the property manager, Lisa. She is so friendly, accommodating, and helpful! She ensures that the storage facility is clean and safe for all patrons. Storing here is a breeze and I would recommend to anyone looking for storage close and convenient to the Boston area.
Thanks so much Ms Lisa to help us a lot, and answering all our questions. And storage is clean and safe and great place to rent because the highway is close and Boston it’s close too
Public Storage Boston is the best storage facility if you’re looking for a clean, secure facility. The staff go above and beyond to accommodate and help you with anything you need. Lisa, the property manager is incredible. She is friendly every time you see her and helpful with anything you need. I wish I could give more stars!!!
This Public Storage location has a great Site Manager named Lisa! She is kind, professional and goes above and beyond for her Customers! She maintains a safe and secure environment at this location! Thank You Lisa!!!
We recently rented a space at Public Storage on Southampton St. in Boston.Bill was the in-store manager who helped make the process understandable, smooth and easy. Great job! Thanks Bill!
I felt very comfortable storing my things at public storage, I worked with Bill and he was very pleasant and helpful throughout.
Bill is a nice employee and funny
I just rented here and Tiana was so amazing and accommodating. She is a gem! She was pleasant, efficient, and so helpful. She made the process easy. As a business owner I know how hard it is to hold on to talented people. She's one of the good ones!
Cannot praise Tracy from this Public Storage location enough. I came late on Saturday evening to access my unit for the first time, and they had already closed, but she went above & beyond to help me finish my registration and get situated in my unit. She made the process quick & easy, and got me set up perfectly.
For one don't like the lady at the service desk, to her everything is a bother or she has an attitude. Then on Sunday the hours says it closes at 5pm. I'm there at 430 on the dot just to get important papers out my storage, nope she had the doors locked already and didn't allow me in. I'm look for another storage
tracina was outstanding when taking care of me. She showed me four different spaces to ensure I’m comfortable and I like the space I’m grabbing. She is well communicative and her professional had me satisfied. We need more people as enthusiastic as her.
either correct your hours or stop closing early. i pay a lot of money for this space and it’s not even 24hr accessible
Place is very clean very safe and the staff is extremely helpful and professional
The Excellent customer service. Christmas raise.
Tracina was very excellent. She was outgoing and very friendly. She showed me two units to see what would fit my needs. She made my move in process very smooth and less stressful
Bill and tracina the employe services helped me with the whole process . Helped me understand the procedure calmly . They provide the best service.have neat and clean storage places .
Tracina has been so much help during this process. From the beginning She took the time to show me the unit and give me as much information about the storage unit. She was friendly and flexible with my situation and took the time to make sure everything was taken care of before moving.
Very helpful service and thoughtful service. Tracina was very caring and dedicated to giving us a smooth first day move!
I had used this storage facility for several years. Safe clean well lit and easy to get to from highway access. Highly recommend! The manager Lisa was a huge help to me upon moving out.
Lisas the best. Very knowledgeable and so fun. <3
Lisa has been incredible to work with. We were coordinating multiple parties and conflicting schedules, but Lisa helped make everything easy and efficient. Thank you, Lisa!
Lisa been more then helpful, Ive been at this storage for about two years and had no problems. Shout out to Lisa!! The unit and place is clean, no issue with that.
This place is amazing took very good care of me . Lisa is a blessing to have there, she was so helpful and making sure we were comfortable.
Professional funny caring patient Lisa is phenomenal very helpful Lisa is the best everything was easy
This was an easily accessible storage option for us right by Southie. The price was comparable to others, especially their introductory and online rates. Could've been five stars, but for three things: The biggest drawbacks were the lack of building access, the complimentary carts and parking/loading area. With a gate and passcodes for everything being open roughly 9-5 every day isn't really that great of an option if you work 9-5. We had to rush a couple of times to get there before they closed. And although the carts are complimentary, which is a major bonus that most places don't offer, they're kind of dangerous in that the wheels don't feel that safe and they look like they've been there a long time. The only other thing we had issues with was the size of the loading area. At least twice we came and could barely get through because of larger trucks parked there blocking the entrances. When there are more than two cars/trucks back there unloading/loading someone from Public Storage should go out and direct traffic or make sure they're not blocking access to anyone else who shows up.
Very good facilities but the only thing They haven't people in the front desk all the time
Absolutely clean! extremely great service by Lisa!! Helped us out in a jam and made the experience so much smoother!
Lisa was amazing! She was courteous, kind, and was very willing to help! The location is extremely clean and gated and my stuff was kept safe here. 10/10 recommend this public to anyone in the Boston area!
The manager Lisa has been so amazingly helpful. She has gone above and beyond to accommodate my requests for storage. She is also very friendly and has been a pleasure to work with. I highly recommend Public Storage, and this location specifically!
Lisa was awesome; very knowledgeable and helpful, made using this storage facility a great experience. She helped make moving out, which can be stressful, a seamless experience. Thanks Lisa! Would highly recommend this facility.
Hello my name is Jonathan, I've been renting a public storage at 290 South Hampton Street for a few years now. The place is very clean inside elevated access and always have the equipment to move your stuff they sell boxes tape rope and locked if you don't have your own lock the rates are very reasonable. The outside is clean very pretty very nice looking very to make the outside look more welcome. I must say I am very surprised by her knife the manager what Lisa is one of the best I think she deserve to raise if you work very hard. I have rented at two other storage places in the same area and I will not just those places I will not give out the names but they're less than a half mile I'm satisfied because the place is clean no break-ins and nobody overdosing or sleeping in the floor I recommend this place to my friends and family. Lisa and the rest of the team
Best storage facility I've ever used! Secure, clean, well laid-out and super easy access with the App on your phone. While this place is great all by itself, Lisa, the manager is 6 stars, and makes the whole process stress-less! She had super helpful tips when we moved out stuff in, and was great at making the move out easy when we didn't need the locker anymore. Will most definitely be my first choice for company and especially for this location.
It had already been a frustrating and stressful day when I chose the keepsakes for my storage unit. But the movers and I arrived 15 minutes after closing time. Thank God, Lisa was still there. She allowed as how we were such nice people she would let us in to drop our load and return in the morning to put the items away. While I waited for the movers, Lisa charmed us with her winning personality and regaled us with stories about her cat, Buddy.When the job was finished, we offered a small gratuity which she quickly refused. She said she was a people person and we were people. She was a joy, Thank you, Public Storage for having employees like the lovely, loquacious Lisa.
I have used this location for business and personal use for quite some time now. I find this location in Boston to be conveniently located along major roadways. The facility is extremely clean, and well lit. It is well maintained and recently had renovations. Lisa and Stephanie are professional, caring and upbeat. They have both helped me on many occasions and Lisa in particular can be found working most of the days I have been in. She is a hard worker and any professional organization would be lucky to have her. In fact they need to figure out a way to clone her so there are more people like her working there. Thank you!
Great experience in this facility. People here are very helpful especially Lisa in the front desk.
They close whenever they want. Keeping your things here will only be helpful if you never want access to them again
Polite and patient! Very helpful on site staff! Lisa is GREAT!!!
Lisa completely saved me and my team of movers bc our moving logistics took too long to make the 5:30pm gate close time. She stayed LATE at work just so my guys could finish the job. Also she’s friendly and has a good sense of humor so she was very enjoyable to work with. Thank you Lisa!!!
Lisa was a fabulous manager and who is good at the job . I was new to the storage and she helped me through all the stuff i had to get through Storage is very clean and you would love to be part of it.
Lisa was extremely helpful and relieved some of the stress from the process, and also navigate through the process - I totally recommend her!
Lisa made my move in and move out seemless.
I want to thank Lisa And Brenda for making my first time coming to the storage space a fast an easy one. The storage facility is very clean and the directions they gave were very clear and helpful. I'd recommend anyone who needs a storage space to come here.
Thank you Brenda & Lisa for all of your professional expertise. I came in concerned about where to put my things after moving, and they were nice enough to help me take care of everything. Thank you both again!
Lisa and Brenda just provided excellent customer service to me after I accidentally booked at the wrong location. I made the mistake and they took care of me so well that if I ever need storage around them, I will absolutely be going there. Thanks!!
Lisa and Brenda were incredibly helpful in promptly removing an unknown lock from my unit. Extremely friendly, kind, and thorough. Nothing but good things to say about them.
Brenda did amazing job today I really appreciate her taking her time
Special thanks to Brenda for helping me out today! The initial unit I was assigned online was smaller than advertised and she quickly found me a proper unit without upcharging me. Thank you!!
Lisa is awesome she’s very polite and she always helpful every time 😊😊😊
My mother has a storage there and she needed help with understanding payments and Diamon was very helpful and respectful I would recommend this storage company to all my family and friends
Great! Tiana was a big help, 10/10!
Beware of the bait and switch after the introductory offers. Rates increased 150% in less than 18 months. The storage facility is also located in one of the most unsafe neighborhoods in Boston. Lots of open drug use and and stabbing's in the area.
The manager Lisa is very aggravated and she's very a nuisance and very disrespectful they high they keep going up every 6 months they'll be out of business and with a manager like Lisa with that attitude they won't be in business for long
I received a call from Lisa stating there was an issue with our unit not being locked properly. I couldn’t get anyone there so she was kind enough to handle it for me. She is the best. That’s what customer service is all about and I would recommend Public Storage highly. Thank you again Lisa!!
Diamond was a amazing helper, thanks alot!!!😁
As a kind of extensive tenant at Public Storage. I can say I alway look forward to the great helpful interaction Store Manager Lisa provides. Lisa has helped me maintain a positive outlook on my experience at Public Storage. She always has an answer for whatever I've ask and always assist me if and when possible. She does her job with the care and concern that is needed in these trying times many are facing.
The staff are great and friendly, The staff that gave me my storage is Lisa she is very friendly professional and answered any questions i had, I made a good decision choosing public storage.
This place was decent when we first rented a unit here, but it's been getting worse for a while. First it was a change in opening hours a couple of years ago that made it nearly impossible for us to ever go to our unit unless I took off from work. Today, I just got rid of my unit at this location because we came in to find mouse droppings all over the unit, and a blanket we had in the unit is completely destroyed.
I has a great experience with this facility. It was extremely easy to set up an account and move in. The place was very clean and move in was very seamless. I particularly had a great experience with the Property Manger, Lisa, who went above and beyond to help accommodate me. Great experience overall! I highly recommend to anyone looking for storage facilities in the Boston area!
Good facility, Lisa is a great manager. No issues Other than the hours of access
Highly recommended for all your storage needs! Lisa has great customer service skills and she was extremely helpful! Overall, I had a great first time experience 🙂
Lisa takes care of the place and she was a great guide through the application process.
Lisa was especially helpful during my move out date! Very easy to move in and out.
Lisa is absolutely the best! She is always h extremely helpful, understanding and Is always happy with a positive personality. I would highly recommend Public storage on Southhampton Street to anyome needing to rent a storage unit. The building is always clean, sanitized and has any and all supplies you need for moving or organizing your storage unit!
I would highly recommend public storage on Southampton st to anyone needing to rent a storage unit. Lisa the manager is extremely helpful and understanding. They just had a remodel and the place looks great. The building is always clean and they have everything needed for your unit.
Excellent service, and the manager Lisa is super helpful and Knowledgeable. And the property is in great Condition.
Lisa is a awesome store manager very polite and great customer service
I was very please with Elleni she was very helpful she deserves a raise!
Hey elleni tsegay is a awesome customer service rep and she’s friendly and made me very comfortable w you guys
Lisa is amazing! I would never rent at another facility again after having the pleasure of doing business with her. She was helpful, personable, knowledgeable, and kind. Public storage is lucky to have her at this location. 10/10!
Service here was excellent.. Got it right the first time, took care of everything I needed quickly and efficiently
Ky was extremely helpful today- she showed my partner and I the storage facility, explained things clearly, and made the process of renting a storage unit painless. Thanks again!
Such friendly staff! Made some accommodations for us so we were able get everything stored safely and efficiently. Thank you!
Lisa is so helpful! Anytime you need something or a answer to a question, she always makes herself available. Thank you Lisa!
Lisa at the front desk was amazing and helped me when I went to the wrong storage place. This place has great customer service!
Excellent customer service! Helpful and knowledgeable manager named Lisa. Very proficient rental. I can tell she enjoys her job.. Thanks Lisa!!
Lisa was excellent! Very helpful and customer-oriented. The General manager Stephanie was awesome as well. If your going to do business with a company this is the one to do it with!!!! Best customer service in a looking time!!!
I have been renting for several yrs. And Lisa the Manager has been great. She had helped in several ways from transferring to the right size when i needed a smaller space. Her customer service is very knowledgable and she does her job always with a smile. Thanks lisa for all your hard work.
This is our 3rd time getting a storage at this location. We do not go anywhere else because Lisa is excellent. I love this location! The units are always clean but the service is excellent. My husband and I are very grateful and pleased. Thank you Lisa for your kindness! ❤️
Lisa the manager was exceptional in her service very gracious and very helpful I had a splendid experience ..!!
My experience with Ky and Elleni was absolutely amazing. They went far and beyond to provide me with great customer service during a difficult move. I really appreciate them for their hard work and willingness to help. These girls deserve a bonus!
I just wanna thank Public Storage for hiring a lady like Lisa the manager. I co.e in every month and pay my bill, and I do I see Lisa there with a welcoming smile and greeting when I walk in the store. Even when shes waiting On someone before me she cracks a joke to make everyone laugh. Just like on my move in date wicked stressful and she made my move mu h better than when I in.
Lisa was terrific in helping me get set for the move!!
Walked inside and I was greeted by a woman named lisa. She had a big smile on her face. I came in for boxes and I told her I needed them for and she hooked me up. She even carried them to my car. can't get service from any where else. Thank you for the best
Lisa is great - she gave me a tour and helped pick the perfect unit. The best.🙌
lisa is great, super sweet and helped us very efficiently!
They have awesome customer service, especially Lisa! She is super nice and friendly and will provide you the best service you need! The place is also spacious and clean. I like it!
I luv Lisa for being a courteous and kind person that treats me with respect and professionalism.
Amazing service and very personable staff!!!
Good service, strait to the point, and helpful
I would just like thank Lisa for everything that she has done with helping me with all my storage needs. Thank you for excellent service I don’t know what I have done if it wasn’t for her.
The property manager at this location has always been very friendly and helpful. Thanks for all of your help!
I had a great experience wit Lisa the property manager.. She was helpful wit addressing my personal situation and got me the space i needed.. I always feel the facility is clean and heated.. And theres no wierdos hanging around important for protection of my property. Wit public storage I sleep well at night.. Rickey Elliott from World Famous Rickey Elliott Channel YouTube..
He was soo nice!! He showed us many different units before we purchased! Showed us how to use the code outside!! Was the best customer service. - HARRY .
Went there yesterday, awesome people! Lisa was great and very helpful!
I used the Southhampton storage facility for many years. Lisa, the manager has been wonderful and very helpful to me. As a city dweller It has been a godsend to have a safe, convenient place to store my things. I have recommended Lisa and Public Storage to others.
I was very pleased with the assistance I received from Lisa when applying for my storage unit. She was very knowledgeable and courteous. She did not rush through this process. She made sure I had all my questions answered, as well, before leaving the facility. I love my storage unit!
Lisa the manager runs a great facility. Always glad to help. Friendly staff.
Had such a wonderful experience with Public Storage! Lisa was incredibly helpful and definitely put a smile on my face every time I came in and out of the unit. Would highly recommend this Public Storage location for anyone looking for a secure place.
Amazing service, David and Lisa were so helpful and kind and made the whole experience so easy! I was super stressed about being evicted from college at such short notice and David really did everything he could to make the experience as seamless as possible for me. Would absolutely return!
Lisa was very helpful polite go beyond the service I pray that someone with her talents go very far
Lisa (the manager) is phenomenal! She really has gone out of her way to help me. And each time with a smile and wonderful service. I highly recommend anyone who are considering different places to go visit her and use Public Storage! Extremely friendly staff and I feel very secure knowing that they are holding on to my things.
The lady with glasses about 60 seemed rude. I went to help assist my mom and brother to remove her items as best I can. The reason I said rude couldn't use bathroom and was force to walk to another store in south bay which took me 15 minutes to get to that day it was extremely hot and a inconvenience after that had to walk back another 15 in the sweltering heat. No wouldn't recommend storage place to anyone and the reasoning is their prices are astronomical, they are no longer sensible prices. It be no stars to be rather candid with you. I have a storage area myself which is 40 dollars difference and more room but as usual like my last one it's out the way like this, but no bad customer service. I would have spent my time out of heat that day with feet up sipping on ice tea and chicken salad sandwiches or piece of salmon and pilaf rice. Thank goodness over would recommend you go elsewhere.
Lisa is awesome, friendly and very helpful. She went above and beyond helping me set up my storage unit and getting me the rate as promised online. I definitely recommend going here to store your precious items!
Lisa was beyond drunk on the job. I also witnessed her drinking on the job. Please can someone from corporate contact me. I have pictures to prove it and I also let your district manager brian know as well. Nothing was done. Poor management!
Lisa was so helpful when I was in such a rush. So glad I decided to use this public storage!
I want to express my thanks full to all the staff of public Storage specially thank you to Lisa and Nancy , they are been so professional customer service and always there to present options to help the customer,I highly recommend this place for have special people to take care the customer needs
Anytime I’ve had an issue Lisa has made herself available to help. She’s always polite and professional with her customers. She is always welcoming!
My experience has been so wonderful and treated me with kindness and respect and I would like to thank Miss Lisa for all her support , her business skills and answer all the questions that I have ask so kudos to you and must respect more surprises will come Thank you Latisha Johnson 🌹🌹👏🏽👏🏽👏🏽❤️❤️❤️💯
Lisa was very helpful with the rental process for a unit.
Very convenient and welcoming staff. Would recommend
Definitely enjoy the public storage for its affordable price, cleanliness and customer service. Especially with the help of Lisa the manager! Very helpful and resourceful. Always a pleasure coming here. Thanks public storage
This place had very good customer service especially there employe Richard who helped me out termendaclly through out my experience with rents a new storage space. Highly recommended service.
Save your money. Outrageous prices
Lisa at Public Storage was exceptional help and critical to making a stressful moving process go as smoothly as possible. She made our day and is a great asset to the Public Storage in this location. The facilities are clean, have wide aisles, and large elevators. Additionally, they have plenty of dolly and moving equipment. A++ location and A++ to Lisa!
Nancy and Lisa are so helpful I would recommend this facility to anyone. It's very clean as well
Lisa is very Great ! She knew my mom the minute she walked in. She knew what she was coming In the office for! She is very knowledgeable and she knows what she’s doing. Thank you Lisa and keep up the good work!!!!!!
She was very helpful and a good helper and she is very good for Lisa
She is very helpful and she help us with moving the storage to another storage for Lisa and she always got a smile on her face
Great service! Alicia was so awesome!
Perfect attention Lisa
Nancy was very helpful and polite. Very informative to all my questions ingard of my storage unit. I would recommend the storage site to anyone due to the exceptional service.
Lisa is awesome
Nancy was great and very helpful
Lisa and Nancy were great very upbeat and helpful came in to buy 10 quilts and they were very knowledgeable about the merchandise they sold. Even helped me put them in my car. I highly recommend anyone to rent or buy at Public storage 290 Southampton st in Boston. 😁😁😁😁😁🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 I give them 10 stars.
I just wanted to say that I also have a great experience when ever I’m at Public storage at 290 Southampton Street Boston Ma 02119 The store manager Lisa is always sweet and nice and polite and when in need of help with a concern or questions Lisa is always there to assist you with her help, I believe she definitely needs a raise and a paid vacation to where ever also the the workers there are very kind and polite and always assist with there help I would definitely consider This public storage location to anyone of my family or friends or co-workers etc. I definitely give this public storage a Five Star rating and the customer service and people here are great!!! Excellent Customer Service!!! Hands Down!!!
Crystal awesome customer service, she when above and beyond of her job. Very friendly person.
very helpful, excellent customer service thank you so much Krystal !!!
Lisa and Krystal were always very friendly and cheerful and helpful.
Kristal is the best. She is very kind and help💝
my father been a customer of public storage for years , he was explaining to Krystal that the rent was getting too high. She helped my father out by getting him another unit to transfer him into and pay almost 200$ cheaper. The same size .We had great customer service from Krystal .She definitely deserves a pay raise.
I rented a unit , both Krystal was very helpful , Krystal showed me the unit and it was very clean , Krystal has a great personality she had me laughing the whole time. , I wish all places that I went to made me have a good experience like this..
We have been at this Public Storage location for over 10 yrs. We had pleasure of meeting Lisa when we first rented, her remarkable customer service and knowledge of the unit is the reason why we rented. Lisa's service to all has stayed the same warm and inviting.
Me and my mom went to the store to check out some boxes, and all I have to say is that Lisa and Krystal were super helpful of even taking care of our needs. They even cared our boxes to the car. Thank you
Lisa was great. Very helpful. I recommend this place very highly. Ask for Lisa.
Lisa was great! The place is good.
Great storage place 👌👍🤓
I have been a customer for almost 2 years and in that time I have noticed that whenever I needed information or assistance with my locker or even minor issues I would ask lisa and she would help if it was at closing or on the phone or in person. Always cleaning or asking if she can help. They are my choice because if my locker payment is coming up she calls and alerts me. If I am in need of an extra minute to get stuff out or in she has been understanding. Lisa if you read this know you are the best. Kevin
It was such a hectic day; as moving always is... but Jackson made my transition much easier. Jackson was EXTREMELY professional, yet human-like, patient and helpful recommending the best space options and prices for my needs!
Lisa is very knowledgeable and fun to work with. She recommended the right size unit. We are moving cross country and she is helping us with the arrangements for the movers access to our unit. We highly recommend this facility because of the excellent service we have received. Lisa is the best.
Lisa is wonderful very helpful she know her job as clean facility.. Highly recommend....
The manager that works there talks about how she needs her drugs to kick in so she can deal with signing you up for a unit. She also has never showed up to work to unlock things. I am sitting (2hrs! So far) waiting for her to finally show up for work. I am trying to get my things so I can move out of this horrible unit. Also druggie and homeless sleep behind the building and use the bathroom. This storage facility does not feel safe. You are better going somewhere else like I am going to. Overpriced as well I'm moving and am going to save $100 a month! Look around trust me!
I don't know.
The office is closed at random times, they are not maintaining outside property anymore. Homeless living on the grounds behind dumpster. They also think 20% increase in rates is reasonable. We are leaving our unit as soon as possible. They don't care about their customers
I made my reservation from Chicago over the phone and spoke with Lisa she was very helpful. My daughter was to come and sign contract for summer use as a college student. She said her total experience was nice. She was treated very kindly. That is important to me. Upon my arrival to store items the facility was very clean and again the customer service was AWESOME. Thank you so much Lisa for making this experience pleasant. I plan to use the facility for the next three years, while we are in college at Emerson.
Lisa and Johnnie were an amazing help with questions we had on storage for our girls in college. They helped us a great deal and we were able to get a unit that was perfect for our needs. Very happy with the service.
Great place for storage and great customer service
What a pleasant and easy check in process! Thank you so much! The staff is so helpful with everything that I need. Highly recommended this location
Very nice and informative Danielle
Jenna did an awesome job with eveything for my mom... She let us know upfront what will be due at the time of move in including insurance. She also showed my mother how to open and close the unit. She was very pleasant and showcased great customer service.
Very good service thumbs up to Lisa for making our move fast and effectent. Great personality and professional .
The easiest self-storage I've ever had to deal with. Lisa was so helpful and answered all my questions. She even stayed open late once to help me.
Staff was very helpful and friendly. Quick service
Lisa was amazing great customer service and very helpful. Great sense of humor
great place Lisa help me with all packing needs i give it two thumbs up .
Late review.... Jenna was a great help over the phone and when I came into the store price checking she answered all my questions appropriately especially the ones about the insurance requirements!! Though I didn’t rent a unit on that day she certainly was a great help and will be back soon to rent a space!!
Lisa was a terrific help! I arrived at closing time with a rented truck. Rather than pushing me away, she stayed a bit to let me get my stuff out. Without her graciousness it would been a painful process! She made my day and gave me an excellent customer experience. Jeff
Nancy was very welcoming and hospitable. Great smile and energy. Thanks a million.
My experience was Speedy and they workers were very professional ! Will be coming back and letting others know !
Great place, especialy great prices compared to other storage facilities near by. Rented a storage unit twice for few months. Lisa was helping me getting unit for my neads. The only thing I would like is little longer hours.
Lisa and Nancy are both so nice and amazing! I cam here with my son to get a storage unit - it was clean, the climate control is perfect, and they gave me a great storage unit at a great price. The other customers looked great and I even met someone from church while I was moving in! I would highly recommend!
Just signed our lease today. Nancy and Lisa were very personable and helpful! Thank you!
Great location and Lisa in customer service was fantastic. She even stopped mid lunch break to help me out.
This is an excellent storage facility. The building is modern and secure. The staff is professional and efficient making the rental process quick and easy. I found the manager Lisa most helpful in selecting the appropriate storage unit for my needs. Highly recommend!
Had to do a last minute move and needed temporary storage. I reserved a locker quick and easy on line. Jenna called me the next day and was very pleasant and helpful. I went in today to sign up and got to meet Jenna and her colleagues Robin and Lisa. They were Fabulous, friendly and most helpful. Jenna even shared an awesome pizza selection I can’t wait to try. Locker was clean and immaculate. Access was easy and convenient. I would definitely recommend this facility for your temp storage needs in the South End.
My company had a very tight timeline to move out of our office and when I started looking up places online, this was the only place that fit all of our needs. I reserved 2 units online (hoping it would be enough space) and when I showed up with my truck, Lisa was amazing with explaining everything, showing me around the facility and very quickly getting me a 3rd unit with I underestimated how much space we would need. Lisa & Jenna were both fantastic and I was impressed with their customer service!
Ms. LISA IS AWESOME...VERY WARM PERSONALITY....MADE ME FEEL VERY COMFORTABLE....THANK YOU MS. LISA🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗
This place is horrible. Reduced their hours of access significantly. Draw you in with a good deal to start, then raise their prices on you every 6 months until you can't afford to pay anymore.
My 5stars review goes to Jenna at the boston location she was very helpful and down to earth. i rented a small unit while I'm waiting on my new apartment to be finish. i will indeed use public storage again in the future. thank you for all your great service n advice Jenna.
Pleasant people. They have great customer service, Lisa is the best. She calls, she checks in, she makes sure your reminders are on point.
A+ to Public Storage! The on-site Manager Lisa is very professional. Respectful and provided me excellent customer service. Thank you Lisa for making it pleasant experience in renting a storage unit....
Great service! Lisa and Nancy were awesome
Lisa was so awesome in helping me secure storage in a quick and efficient manner. She's very friendly, a great conversationalist, and helps you get what you need done with ease. Thank you so much, Lisa!
Lisa was very kind and helpful
The building is clean and secure and the staff ( Lisa and Jenna ) are very friendly and helpful.
Lisa was super-friendly and helpful, and spent a bunch of time helping me straighten out some billing issues on a unit that is at a different location!
Thank you Lisa for finding the right boxes for my belongings! Not only did you help me out to my car but you gave me a tour of your immaculate property! I don’t need storage now but I will definitely use you in the Summer! Great customer service!
Lisa is super knowledgeable about storage and found us the right size for our needs! She suggested a strong lick for our precious belongings and we are so grateful that she sold us that because I didn’t even think of that.. Her energy and kindness is above and beyond any place I’ve ever been too! Wonderful customer service! Thank you Lisa!
Lisa at the office is so efficient and helpful. We have a long term storage unit with her, she if treating us as long term customers. Informs us upon deliveries by a phone call etc. Efficiency is the key word here and it has to do with Lisa. Try it , you'll like this storage facility, ask for Lisa!!
Lisa and Joe are great. I utilized three storage units for a few months while moving and they could not have been more helpful. My one suggestion would be to upgrade and increase the number of moving carts/trolleys/dollies/hand trucks. The existing ones are in terrible shape and frequently all in-use.
The staff and storage space were beyond perfect! It is not often you get people that care about the tenant like they care about us. Thank you Lisa and Joe! I will work with you all in the further definitely!
There were two absolutely amazing individuals by the names of Lisa and Joe, who actually surprised me. I was delinquent on my bill and they still went above and beyond to assists me. But he's the real icing on the cake, Lisa says to me, we are always here for you in the future if you want to return. I came as a stranger and left as family!
Called “Kathy” with the phone number provided with a simple question, after reserving my space online. She then insults my intelligence for not reserving on the phone rather than online. I told her Ma’m, I just asked a question and she keeps going so I simply hang up as I am at work and cannot go back and forth with her on the phone. I then receive multiple phone calls, answer one, and she just raised her voice at me. I simply wanted to know about the first month promotion.
Courtny was perfect. Great customer service & very good.
Lisa was very awesome and friendly she help us out a great lot! Such an amazing personality! Made this experience at public storage so fast and easy. 5 stars for lisa
I rented a unit yes!
Hello Boston! I love Lisa at the public storage at 290 Southampton street, Boston, Ma. 02118. She has been very kind from my very first interactions with her. She is a genuine customer service (people) representative.
Excellent and professional service was provided by Lisa on my visit to the Boston Public Storage location. Thanks.
Over priced and Hellas expensive
Lisa is the best!!!! So helpful...incredible personality...super knowledgeable. I will absolutely recommend Lisa and this place to others...they’re the best!!!
Lisa and the whole customer-service team at this location are fantastic. Lisa has been particularly helpful and friendly and we're very appreciative. Thank you and keep up the great work!
The best manager around. She is amazing. They really look out for you with making sure communication is ongoing with customers. Always polite and helpful. I recommend this facility to anyone looking to store their things. My experience had been nothing but positive.
helped save us money and was very helpful!
Worst out of elevators most of the time
LISA/COURTNEY were INCREDIBLE.
Joe & Lisa are both excellent, very understanding of last minute situation, & the cleanliness of the storage units are phenomenal. Highly recommended storage in the South Bay, Boston area.
Lisa was AMAZING!! She was a life saver. One of the nicest and most professional people I have ever worked with!! Thank you Lisa!!!’
Thank you so much for everything Lisa! The sense of humor helped make my arms hurt a lot less from moving out of my apartment all. I’m paying for lunch next time.
Great facility. Very close to Boston, especially the Seaport area. Storage was clean, controlled, carts to use. Very helpful.
Courtney and Lisa were very helpfull..They help me get settled in even tho i was there complicated customer of the day lol..They showed great customer service and i walked away a happy customer with a smile thanks ladies
What are your access hours of your storage units?
Lisa is a very helpful person who helped me with a stressful situation and walked me through this moving process with ease. Will recommend her and public storage to anyone who needs a storage unit for moving or just to store things away from the house or office.
Nice lady that will help with everything and she let us stay after hours to move our stuff . Great service highly recommended. Ask for lisa
Lisa the Property Manager was very helpful and knows what shes doing. I found out that I needed more space for all my stuff and she hooked me up with a space right next to the one I have. The place is clean well lit and well run. Highly recommended
I am very grateful to the staff lisa and joe at this facility. I was helped with some extra requirements for my personal needs. I would highly recommend this storage place to all my friends and family.
They changed our rate(Nearly doubled ) and then reduced the hours. We used to be able to go after work but now it closes at 6:00 p.m. only allowing to access on the weekend. TOTAL BAIT AND SWITCH. BEWARE
Lisa is amazing! Very friendly and professional and definitely knew what she was doing. She was a lifesaver. After graduation I needed to move out of the dorm and find a place to store my things for a month. A couple days prior, another storage facility called me to tell me that all their storage was completely full, even after I reserved my spot two weeks in advance. Soon after, I called Lisa and she was able to get me a larger storage space for a super affordable price. She even skipped her lunch break to help me out. Thanks Lisa!!
Lisa rules with an iron fist and wears her heart on her sleeve. Exemplary service and it shines through her staff, Courtney specifically.
Literally. Store. Your. Stuff. Anywhere. Else. I hate clutter and would willingly burden those whom I hold dear by being a hoarder than ever have to interact with any Customer Service Professional at this specific location. Every single visit I've made (my company has spaces here), I've left hoping that technology soon eliminates the need for human interaction, but only at this location and strictly for this staff. I work in hospitality and have been appalled by the disregard for facilitation I've witnessed and been subjected to at this Dorchester Public Storage location. It has been a passion project to be sure that my company relocates our assets elsewhere, regardless of premium, by End of Quarter. Oh, and the egress/ingress logistics for the driveway/parking lot/loading dock could have been designed better by my nephew through his Sims-like Urban Development Video Games. My nephew is 5. Highly recommend entering from South Bay Plaza's exit near Target.
The place is aways clean.
This place is good, customer service is excellent. They are pretty nice and very helpful. The space is clean and big. Just like they said on the website. It’s the best place to storage something if you need! Recommended!
Great costumer service. You get a great since of hospitality from the Employees.
Excellent service, great customer service. Manager Lisa is the Best!!!
Lisa was very nice and have a great personality, she was very helpful and patient, I was 3 hours late but she waited for me and was still super nice. All storage areas are very clean and organized.
Great place...clean...easy, reasonable pricing. Ask for Lisa - she is great!
Been to a lot of public storage and Lisa is amazing very helpful !!! And customer service is on point 👍🏻
How much to store an empty 24" luggage for 8days?Thanks!
Why can't I Rate or leave a Review Statement?
Excellent service, Kerry was super-helpful, highly recommended for people in Brighton area.
Courtney and Joe were very helpful. Highly recommend.
I had 2 units at this location for 10+ yrs Lisa was the first person I met she was very welcoming and helpful with getting me my units ect, she has went above and beyond for all the years I've been a customer. And the building and grounds is always kept clean. I gave public storage a 5 star rating for the great customer service and cleanliness.
Great facility and even better staff. Lisa was super friendly and helpful.
Lisa is excellent and goes above and beyond to help. Thank you Lisa
Courtney is fantastic... informative and friendly. Great asset to the place. Very very customer oriented... If there is a merit based employee benefit program, she should be top on the list to receive.
Courtney and lisa was very helpful working with me for my payments towards my property with excellent customer service
Wanted a outside unit but decided to rent here... great choice..
The team over at Public Storage were very helpful and fast when I needed a storage unit in a snap. Lisa was able to offer me a good deal on a storage unit. Very close to rt. 93.
Lisa is the best customer service rep I have ever met she made sure everything was taken care of
Lisa was more than helpful and made what could have been a stressful aspect of moving effortless and was more than helpful in finding what I needed to store my things.
Excellent service, reasonably priced and the manager, Lisa, is super helpful!
Lisa, the property manager, is the real reason to use the facility. Not only are they clean, well managed, but Lisa will go out of her way to really help you out. If it wasn’t for her helpful, problem solving thinking and costumer service I wouldn’t have saved hundreds of dollars, and time due to mishaps from my movers. It was a pleasure dealing with her even in tough times.
I went to get a unit and Joe helped make the whole process quick, easy, and seamless. Very helpful!
I forgot to properly lock my storage unit and Joe kindly noticed this. He progressively reached out in a timely manner to ensure I came back soon to correct the matter. His honesty and timeliness is very much appreciated. Thank you Joe
I want to Say that Kerry is a really great help to your Company I give him 10 stars for helping me and my sister out today!!!!!!!
Courtney was very amazing person , she called me as I was finish finish booking my reservation to be confirm on what time I was going to reserve my unit. I was running late and she give me a second call to confirm and she still assist me when a generous welcome and smile. She has a great personality and customer service skills. Thank you so much for your service and warm welcoming. Happy Holiday
Unbelievably happy that Courtney understood that I had troubles getting here before 4:30 and provided me with excellent service that was expedited to ensure that I was able to store my boxes before my flight! I couldn’t be happier, thank you so much Courtney!
It was wonderful here, they were very helpful and i would definitely use them again Lisa & Courtney treated us amazing 👌👌👍👍👍
Public storage was really helpful with moving from my place into a storage unit. Lisa was really friendly and was able to walk me through multiple options when I wasn't sure which size unit to get. I'd highly recommend Public Storage on Southampton as a spot to store your stuff!
Pass by only
Kerry helped me out so much the team is awesome here I give you a ten star review
Lisa and Courtney are fantastic!!!!!! They are extremely helpful. Lisa was awesome, exciting, and has a great attitude.
Lisa at public storage made moving an AWESOME experince it is trully a 5 star facility...!!!!
How much for a 5X5 space
They were so pleasant first thing in the morning and very helpful. They got me in and out of the office as soon as I came in. Overall great customer service from Lisa and Courtney they were such a joy and so happy in the morning. Nice job Public Storage ☺️
Courtney is amazing! She went out of her way to help a friend and I to move into a new storage unit. Although she was set to leave for the day, she was willing to stay later to help us get situated. Extremely thankful for her act of kindness.
Courtney was great! The staff is really helpful, kind, and accommodating!
Place was very clean and Courtney stayed after hours to rent to us
Because is not to far away and a GOOD location
Called in a bind right before closing and Courtney was able to do me a huge favor and stay past closing to help us move in. I don't know what I would have done! She's a super star for that and I will continue to do business with Public Storage AND recommend this locatiom to everyone I know.
So friendly and helpful with our last minute need for storage. Kerry and Courtney made our day <3
Courtney was great and helped me out with moving in, great customer service and the facility is clean
Public Storage is a very Safe and Clean storage facility, easy accessible and Equipped with A/C. Mgr Lisa and Courtney and the rest of the staff are Courteous Caring and very very Helpful. I Definitely recommend anyone who needs a Storage unit to come on down to Public Storage. You won't be Dissapointed I guarantee! -Taj White-
Lisa and her staff have been outstanding during my 3 + year residency. Very clean location and helpful individuals . What else can someone ask for.
Kerry was simply awesome and helped me out with the original reservation and promotional discount even when the corporate office accidentally deleted my reservation. After several calls to the corporate office the situation didn't get any better but Kerry and Lisa went above and beyond their general duties to ensure I got the right unit and service levels.
Lisa was so understanding and helpful at a difficult time for my family and I she took her time to explain the process and made sure we understood everything ! All with a smile
Outstanding customer service at this location!! Courtney and Kerry were very helpful and went way above and beyond! Highly recommend Public Storage Southampton!!
Courtney and Kerry were very helpful and patient and solved my issues! Highly recommend!
Courtney and Kerry were helpful and made our move in easy when we needed to find storage
Courtney and Kerry were very awesome. They were so understanding and amazing. Awesome place and awesome people. P. S. I was very late too and they still took me but don't be late guys lol
Public storage has been amazing all the way from the time we start inquiring about unit, to help us choose the right size and help us move out everything. The customer service was amazing always available and kind! The unit are easy to access and everything you need is already there. Highly recommed it!
The property manager Lisa was extremely helpful to me, even though I was renting a storage unit at a different property. She helped me with all the paperwork, answered my questions and was very patient. Great customer service.
Clean, convenient place with good access hours and system. Lisa, Courtney, and everyone were super nice and helpful.
we just rented a storage unit from this location.great clean place,friendly atmosphere .loved it
The staff here is excellent! Very kind and respectful. Lisa took care of us. She Let us look at different sizes of spaces the see what worked best for us. She was very informative and had a great sense of humor. The place is very clean and had everything we need. I would definitely recommend this place. Also they are running a promotion for a 5x5 storage space for 1$.
Wonderful customer service always happy and smiling and always quick to help customers I give this A++++++
I've had a long-term unit here for almost 10 years and several short-term units. Lisa has always been accommodating and friendly. And Courtney is so gracious whenever I have questions or concerns! Glad to have them as a storage resource so close to home and work.
We chose this location because of it's convenient location & have been impressed by the incredible customer service. The space is clean and well light. Courtney and Lisa are wonderful! They were helpful to think through storage needs. They are always friendly and fun when we come in.
My wife and I have been renting here for a little bit and we are really with the facility. The place is clean and the staff, Lisa and Courtney, are great
I needed some boxes for moving and they were very helpful, I went into great detail about what I was packing and they provided me with the right stuff. Lisa and Courtney even went so far as to help me outside with the boxes.
I tired getting in the place in the snow and try do not clean the drive way!so my little car spun and spun but went not up ! So had to Reversee and go back into traffic! 'Mission failed today
I was in time constraints and came in told and spoke with Lisa and she gave exactly what I needed for what furniture I had. Fit my needs to the Tee. I went online that day and booked my storage unit, came in paid with Courtney and was all set. The reason I'm telling this is because I was going through some bad times and I needed some changes in my life and I needed something to go smoothly. The staff was friendly and courteous to me when I needed it the most. So thank you.
My stay at public storage was great, Courtney was VERY helpful.
Lisa and courtney are great so nice and so much help and very professional, wouldn't want my belongings anywhere else!!
I went in to see storage unit but don't need it for a month or two but the two women at the desk were very nice and made me feel comfortable and laugh. They answered all my questions about about the unit and how the process works and I will definitely be going back to rent from them.
Amazing service, Lisa and Courtney went out of their way to help me in a pinch even when it cost them their lunch break. Thank you so much!!!!
Lisa/Courtney Always helpful and pleasant !
Ive been a customer for a while at this location the staff has been nothing but helpful and kind. I would not do business at any other storage facility.
Extremely impressed with the customer service. Specifically Lisa and Courtney, they have been so helpful and generous with anything I need. Great location and a high quality storage unit. 5 stars for sure!!
Courtney and Lisa are friendly and helpful. They always have a smile when I walk in and very knowledgeable about the units when I have questions
Lisa/Courtney are the best. Love Public Storage.
Great customer service really respectful and friendly I went to so many storages and they wasn't professional and really messy the best location I ever been so far and clean I well recommend this storage to my friends &family
Courtney had been terrific, she is very helpful, it's affordable and very clean. She manages the office very well!
So awesome staff out there! Great helpful and soooooo nice. All the paperwork is done in just minutes! Lisa at the courtney even offered me pieces of bubbles!l yah
Great convenient location! Extremely great team members with phenomenal customer service. Courtney and Lisa are awesome! They'll work with you and are very understanding. I walked in this place feeling completely stressed out. However I walked out feeling extremely blessed. God sent some Angels (Courtney&Lisa). You ladies Rock!
The manager was very helpful and efficient when I asked her advice before reserving a storage unit. I am very glad I chose Public Storage.
Had a great experience moving in here. Lisa and Courtney were willing to stay open late and show our unit. The building was nice and clean as far as warehouses go, seems like a new building. We also got a great deal online, highly recommend.
Excellent Storage Facility. They are in a great location with easy highway access as well as a very clean facility. The customer service is top notch. Any questions or needs are quickly met by Lisa or Courtney. They are a very effective and courteous team. I will definitely recommend these folks to anyone in need of storage.
Great customer customer from Lisa and Courtney. Service was awesome I had to come back twice!! :)
I've been renting a storage space with Public Storage for over 9 months now and they haven't missed a beat with helping me with the storage needs, and Lisa is the best....
Lisa is awesome! The customer service is phenomenal. I was running late and she agreed to wait for me so I could move in tonight. The space is very clean and well kept and the facility location is convenient right off of Route 93. Highly recommend!
People who work there are very nice, the facility is clean, and if you have a car...it's very easy to access.
I have been coming here for the past year with my girlfriend and the customer service here has been incredible. No matter how big or small the problem is. More specifically, Lisa and Courtney at the front desk are more than willing to help with anything.
Arber was very helpful and very friend made my storage process easy and stress free, nicest guy I've met at Public Storage!
Lisa not only made our experience easy; she also helped us get the best deal for our storage needs (which included a transfer amongst different units). The entire deal was even fun!
Lisa is great. You can always tell when she's there the restroom is clean and everything runs great
I have been with them for 8 years wonderful place and staff. The first time I came Lisa helped me and the day I left also. Thank you very much
Lisa of Public Storage is awesome! She was proactive in getting me in there for an awesome showing! Lisa greeted me at the door with a warm smile. I brought my 21 month old son with me and although he was a little standoffish she kept at him by including him in the whole process (as he ran around the whole place knocking things over a little, sorry about that Lisa!). Overall great experience especially since I am a repeat customer but this go around the it was much more memorable. Thanks again Lisa!
I love Rhonda and Lisa. They are sooo pleasant, helpful, and thorough. I appreciate the general concern. They are full of spirit and laughter. Peace.
Reserved a unit, they cancelled it because I didn't call back fast enough. Now rates are higher, and I will search other options.
They provide a wonderful service. Lamond and Rhonda assisted us from the very beginning and answered to all our questions. I highly recommend them to anyone that needs a a storage place. The price is fair!!! Very satisfied.
I stopped by the southhampton st location ! very helpful! Rhonda& Lisa are great !!!! Best customer service experience !! They are soo helpful are explain things throughout every step! .. .. I recommend this place 100% they are awesome . THANK YOU !!
I have been storing here for many years and Lisa and her assistant Courtney are great. They have fantastic attitude and are very helpful. The facility is alway clean and we'll
Thank you guys for being supportive with my storage! You ladies are a true help Lisa and Rhonda are ever so caring with my things and made it super easy to vacate my frozen puppies lmao🐩just kidding ( inside joke with the ladies) anyone looking to put things in storage this would be the place to come!! Thank you ladies
Repeat user here, this place is awesome and the Lisa is so nice and friendly! I even referred my friend!
I love the staff here! Lisa and Rhonda are super helpful and always cheerful! The facility is very clean and well organized.
Lisa&rhonda excellent customer service enjoy my time being there
Lisa is the absolute best! Exceptional customer service in everything from opening my unit and receiving shipments, to closing everything out when we were finished. She rocks!
Excellent customer service! I had a unit here for about a year and the staff has always been great, especially Lisa. Specifically when I moved out and lost my key I was at a loss and Lisa and the other staff were super helpful. If we need a storage unit again we will come here 100%.
Lisa was exceptionally helpful. She was a pleasure to speak with on the phone and took care of everything perfectly! Great experience.
Lisa and new hire in training Rhonda were not only professional and extremely helpful, but set about their task in getting me settled in my new storage unit in a most pleasant manner. Public Storage provides a very clean and well managed facility. I can whole hardheartedly recommend PS for either short or long term storage.
I would like to extend my sincere gratitude and appreciation to Lisa at Public Storage. She went above and beyond all means necessary. When I misplaced my storage keys, Lisa helped me by finding the most cost efficient way to gain access to my storage unit. She ensured that I was satisfied with the services I received. Again, thank you, Lisa! A great asset to the Public Storage team. -A. Sayers
Rhonda and Lisa are awesome. They helped me quickly and their services is great.
I dont know what I would do without Lisa. I had no idea how many units my company had, I inherited this, and she set me straight. She took the time to assist me in changing passwords and showed me how to login on to my accts. She is a rock star. Sincerely, Janice Deady Buckley Veterans Construction
Awesome place to store your stuff. Clean, orderly, efficient. Courtney and Lisa are stars and both deserve a big raise!!
Lisa and team always friendly and efficient. Many thanks.
Lisa was amazing, she made my visit very pleasant. I came in for space unfortunately the location is sold out
Lisa and the Boston team Rock! Super friendly customer service and willing to help with all storage needs.
Lisa your Rock you the love your service
Thanks Lamond for the last min help i appreciate your service and helpfulness The place was nice and clean Thanks alot
I went in to get a box and got a lot more . It was greated with a smile and all the help I needed . Lisa made it so easy to get what I needed to make my moving a lot more pleasent. Thankyou lisa
Lisa and her staff are very very helpful, the building is clean well lit and good access, the climate control is a big plus, move in was simple and easy, I refer this facility to everyone
Awesome experience, would definitely recommend this facility. Thanks for your help lisa
This storage place seems very food clean well kept. Staff member Lamond was helpful. I do recommend here. There is security too. Close to airport and highway.
Great place, Courtney was great to work with, efficient and friendly. Thank you
This is my second time renting a unit here and both of the time i get attended by Lisa she help me and told me everything abt the units and make it so easy for me to understand abt tha care of the unit im so glad that she help me thank u lisa
Almond offered me stellar service and was extremely personable and helpful. The facilities are extremely clean as well!
She help me in difficult time.shes a very outgoing person. Has a customer service very excellent.....
Excellent the girl name lisa was really helpful and polite and friendly. I will recommend my friends and family thank you Lisa.
Chris Jean Michael was da bomb up grade this dude
The manager, Lisa, is fantastic. She is very helpful and went above and beyond to make our experience here a great one. All of the units are clean and well maintained. I would recommend this place to anyone looking to store their items. Lisa will take great care of you!
Lisa and Courtney are awesome. The best customer service. They make you feel at home here. I highly recommend them.
great customer service ,very helpful Lisa and Courtney you guys are amazing. ..you made my day. ..thanks
People to work with would be Lisa. Always a pleasure to see her. Remembered me from the first day. At least I hope lol. Always joking around with her is a hoot
The Public Storage on Southampton is not only convenient, but the customer service is great. Lisa is always so helpful, and when I was moving an entire house from the west coast and had to store until my house renovation was complete, she helped to get me in two additional units so that it would be easy to get in and out. She is always helpful. I still currently have a unit at the location, and feel good about being able to truly trust the staff.
Lisa was great from day one until the day we moved out. There was another woman who called to verify about us closing out the unit and she was very polite as well. the property was always clean. My items were safe and climate controlled the entire time.
Easy access, clean. Lisa the manager is extremely helpful. I needed to be added as an authorized user to an existing unit. She walked me through the process on the phone, and then showed me to the unit when I got there. She was very helpful, and friendly.
excellent store service from justin lamond!!!
Lamond has always been great when I come in here. My unit is in another site but I prefer the service here.
Courtney and Lisa are so helpful I'm happy to meet in the storage. thank you Mohamed Ali
Lisa was a tremendous help! Many thanks to the Public Storage team for their assistance and solving my storage needs.
I leased two units in this location this week ,easy access to the city ,Lisa was very helpful and polite and very cheerful ,I highly recommend this storage location .
It was easy and quick access to this location from anywhere in the city. Lisa and Shakora were very helpful and always and always friendly. They even let me charge my phone for a while as it was dying.
I've used public storage in the past. The customer service is professional and the property is clean and adequate. Ask for Shakora, she 8s detail orientated and makes sure you understand your rental agreement.
I have to say I have had a great experience with this facility. Lisa and Courtney helped me out to which they did not have to. They went over and beyond for me. GREAT CUSTOMER SERVICE. Glad to have chosen to use Public storage to store my stuff. Highly recommended!
lamond was a great help finding us a unit. the property was clean and safe. good place to store our items
shakora gave me the best advice. she said don't misplace your keys because we don't have a copy. sounds simple but i assumed they would have a master key but this info made me feel safe about my storage knowing that no one has a key but me. i don't know if thats a rule for all storage but that info makes me choose this company for my next storage needs.
Lisa whom first assisted me on my first visit was extremely helpful. She gave me a tour of the place and helped me pick the perfect unit. She was very cheerful and polite. My second visit Lisa was there along with Shakora. Shakora kindly waited as I got organized and assisted me with a bright smile and helped bring my anxiety level down due to this being my first move. I came back a 3rd time and they were just as pleasant as before. GREAT CUSTOMER SERVICE!
lamond made my experience great. helped me get the appropriate size storage unit.
Sales associates Shakora and Lisa were very helpful giving me the information I was looking for. Although I didn't end up using their services, the manner in which they carried themselves was very professional. I am pleased.
I would definitely recommend this facility to friends
Lamond, who works there was very helpful! and the place is awesome. Totally recommend it! :)
The site and unit was very clean!! Staff was amazing
I been here before this is great place. Clean place to store your stuff I'm glad to be a repeat customer. Thanks Lamond for your great service
They (Lisa and Lamont) sucked with communication. They totally misled me and had me move into a storage unit that was way too big and expensive. I got stuck paying about $900 for two months for a 10x20 unit when I could have originally moved into a 10x15 unit that would have been perfect for my needs.
Had a good expierince with lamond he help me so much came for one storage and he had to walk me through with his sheet and pen to get me the right size unit and at the end he did he's very patient and a good worker I had him going every where and writing like he was in school I felt bad but he made sure I got taking care of and got what I needed
Just wanted to thank Lisa for giving me a wonderful experience for helping me while I was having a horrible stressful time moving. She put a smile on my face that day when I needed it the most and she is very knowledgeable. I can see why she has so many great reviews she knows her business well. I would greatly recommend this place!! Thanks again Lisa
Lamond and Lisa gives great service at this establishment. I never really on businesses but really place is great. Good staff means good business. Thank you guys for helping with my needs
The customer service we received from Lisa & Lamond was above expectations. We were running late and they even stayed after closing time for my boyfriend and I. We are moving from NY to Boston hope everyone is as nice as they both were! Thanks again for all your help.
Good job guys great service!!!
She was very professional and nice
It was awesome service you can get at that price. Go for it guys. Loved it.
Lamond he help me alot with customer services thanks will recommend.
Lovely facility is great and the employed are very nice
The staff is wonderful here! I've never had an issue and they make it easy. I will definitely be using this facility from now on.
Lisa and Lamond were amazing! I have had some bad experiences with storage facilities, but this place is literally perfect. Super easy, great facility, great staff that was super helpful and friendly. If you are going to use a storage place in this area you MUST go here. Pricing was way lower than expected too, I really can't say enough good stuff about these guys.
This particular storage company was great. Lisa and Lamond are great were great and they really made the process quick and easy. The property and storage space was clean, dolly's and cart's were always available, and no hassles with the gate code. Again Lisa and Lamond were above exceptional in their customer service. Great Place, highly recommended. WILL use the service again!
We always have a great experience with Mrs. Lisa.
Great customer service and super clean facility!
All good - what one would hope for and expect of a storage facility - FIVE STARS - Lisa and Lamond @ the PS on Southampton Street in Boston knew their business - were informative - precise - friendly and business-like. They were helpful and knowledgable of their facility and our needs. The place was clean - had carts - was well lit - temperature control worked - our storage items were as we had left them. I can recommend it - and would feel confident using this facility again.
Lamond hooked it up. Got me a nice unit in budget
lamond was excellet with use
Very helpful staff! Gave me directions and let me borrow a dolly! Fenced in premises
Lamont is a great employee
These guys were awesome. Had to prepare my place for sale and stage the house, so these guys were my one stop shop. Super helpful, they got me everything that I needed and had a clean facility - super convenient. They even let my 18-month old daughter wreak havoc in their showroom and didn’t freak out. Lisa was super helpful and super responsive throughout the process. Highly recommend!
Lisa and Lamond were extremely helpful and kind! Great customer service. I highly recommend Publick Storage.
The folks here are great. Lisa is always engaging and friendly. ...very helpful in every way. The staff follows suit. Always a positive experience. A well maintained facility.....my stuff seems happy here!
Lamond treated my daughter well. He does great customer service. Im recomending him to my whole family
Lamond was such a great help with all of my needs and he was a delight to speak with definitely coming back here and doing business again
This is such a great place for storage! Great location. Great access hours. And the manager, Lisa, is wonderful!! The place is always clean and management is always helpful.
Very helpful and really friendly. Made me feel comfortable and service was great. Thanks Lisa and Lamond!
Lamond was very helpful. When ask for help he did not hesitate. The staff here is wonderful keep up the good work I will recommend . The property is very clean. Thanks guys
Lamond has been a great help and really went above and beyond to assist us. Thanks so much.
Lamond was very helpful,and professional , I will recommend. Also the property is very clean. They do care!!!!
Very helpful courteous clean facility welcoming
Lisa and Lamond have provided exceptional service and i recommend that u should take more time out to appreciate there amazing people skills.
It has been a great experience and the best storage in Boston I recommend public storage on south Hampton st to all of my friend Liza has been a great go to person for all of my needs.I have been using public's on and off for 2 years now and will come back
Lisa & almond helped me alot! Showed me 2 storage rooms! Excellent custom user service attitude!
Lisa and Lamond are great they provide great customer service. Thank You so much
They take care of us , pretty good services , they need a promotion. Awsome help. Lisa and lamond welcomed us back to boston. They are professional. As a minister we pray for them.
I'm a return customer. I'm glad to say that I'm impressed that this property is clean, and safe environment. Lamond and Lisa showed great customer service and was very proffessional. Please keep up the good work. I will recommend
This place is very clean ,prices are very good, Lamond is very nice worker here. Lamond helped me alot I am telling all my friends.!!!
Knowledgeable, professional, thorough, informative, courteous, friendly, patient...ah!...what's the use; any attempt to list the many great characteristics that describe Lisa would be an exhausting endeavor...a joyous one, nonetheless. So, stopping just short of saying that she's irreplaceable, I can say without any doubt - in one word! - that Lisa is indispensable...a wonderful lady, and a great person! Again, if my Public Storage experience could be defined in one word, that word would be Lisa! We only run into a few in our lifetimes. Valuable, precious!
Lisa was very helpful! Clean facility
Staff was very friendly and helpful, and my stuff stayed safe and in tact! I would definitely recommend using this storage facility!
Great customer service!
Great property. Nice staff.
Clean and professional
Lisa Rocks...I had to help my mother move after an injury, Lisa and Lamond both helped me greatly. I was not looking for storage, but needed supplies for the move. They were both helpful, compassionate, and just plain amazing... Two new friends. If I ever actually need storage, they would be my first choice...
Lamond and Lisa gives me great customer service . I feel at home here at Public Storage in South Boston. Thank you so much. Keep up the good work. You guys are great. GO SOUTHIE!!!
Lisa and Lamond are very nice, friendly and so professional as well as helpful, they are the some of the best in the business.
Lamond and Lisa were great helping my mom get storage. The place is clean,well liite and secure. Those guys provide great customer service . I will recommend to all my friends and family
It was great everybody minded their business.
This a shout out to Lisa at Southampton Public Storage. Thanks for years of great service. I use the storage in South Weymouth, but I pay for the service at the South Hampton Office who is managed by Lisa . You Go Lady... I give Lisa a 5-Star for reliable, excellent service!!!
Came in to help my friend move and had a great experience. Nick and Lisa were both funny and helpful. Great crew.
Public Storage in South bay, Boston has been great for me because it is so convenient to my house. It's clean and Lisa has been very helpful from day ONE --- I'm going on five years as a client. I was happy to rent space there, and I'd do it again!
Lisa is always helpful when me or my company come in for out unit and the facility is always clean and well maintained...great service
Lisa was wonderful and very professional! This place is very clean. Please keep up the great work!
Lisa was great, wonderful customer service! Thanks for everything!!
Lamond was very helpful and friendly. Highly recommend.
Customer service here is wonderful. Lisa is extremely knowledgeable and personable. I would definitely recommend.
I came in to buy tape for my broken car window. After buying the tape Lamond help me tape up my car window in the rain. This is customer service !!!! Thank you Lamond so much. The staff here are great.
Good customer service and very friendly. Very nice and clean. Easy access to the storage units. I would highly recommend!
Lisa treats me as part of the family. Lamond is also helpful thank you so much for the wonderful service.
Clean (except the restroom) and temperature controlled. My stuff was kept in very good condition. Corporate gave me a good rate, then jacked it up 3 times. The only down side to this place.
Lisa at Public Storage U ROCK! Thanks so much for taking care of us especially my 83 year old Mother, you so were patient and kind, you walked us through the process with ease and identified and anticipated our every need. You deserve a raise, we will definitely refer our family and friends to Public Storage!
AAA++ for customer service , lisa was so helpful, helped us find the perfect storage unit for our stuff , AAAAAA+++++. Deff will come back again ,
I walk in to a nice establishment. Clean, helpful and friendly. Lamond and Lisa helped me alot with information on storage thanks guys. You guys are awesome. GO Southie!!
Lisa and Lamond def give the best costumes service !
I walked into Public Storage needing some moving supplies, I was greated by Lisa who had a smile on her face. She was very knowledgable about her supplies, she helped me pick out the proper boxes for my stuff. Lisa did explain which boxes I would need for my belongings and she even helped me carry my boxes to my car and assisited me with putting them into my car. I will highly recommend this Public Storage location for any of my friends who are moving .
Lisa and Lamond was wonderful and so professional. This place is very clean. Im so glad I rented here. Please keep up the good work. You guys are awsome!! Im recomending!!! :-)
Lamond provided greste customer service and was very knowledgable and quick. I was very pleased and satisfied with the conditions of the facility and office also.
Stored my stuff for college for a whole year once and 3 months another time and there were no problems with it. The units are always temperature controlled and well kept. The manager, Lisa, is great and friendly. I probably could have saved more money somewhere else, but knowing my stuff was safe here makes it worth it.
The only thing I can resume and tell the public who needs a place to storage their stuffs, is this public storage, the best one, and Ms. Lisa, she is wonderful. God Bless you. Dr. Michel D. <3 ;-) :-)
I went to Public Storage a week ago to check the place out. It's super clean and is run by a knowledgeable, friendly staff. Prices are a bit high, but that was expected for the location and quality of the storage. Discounted rates are available through online booking, though.
We love Lisa, her staff and Public Storage! We needed a safe place to put LOTS of our stuff. We have been very pleased with the service we have received at this Public Storage facility. The facility is also close to our home and open convenient hours. I have and will continue to recommend the facility to friends.
Firstly, the manager Lisa is very friendly, helpful, humourous, and thouroughly professional in her demeanor and how she executes the business of setting you up a unit and making you glad you chose here. Bathrooms are always well stocked, clean and trash is empty when she is on duty, which is important to the whole public storage experience. Mostly well climate controlled, unless it is super cold like now and comfortable to work in when you have alot to do in your unit. All in all, a worth it choice of this location and excellent management of the property!
Clean storage and good customer service. Had an issue with a bill which was taken care of by Lisa swiftly.
I was not very thrilled with the moving company, and it was a very difficult move, but Lisa (the manager) was WONDERFUL!!! She was very helpful, and on the ball. She really went the extra mile. VERY VERY HELPFUL!!!
Just moved my house out from there and had such a great experience. Lisa was really helpful with everything. I didn't get the name of the other person working there but he was extremely friendly and even helped me carry my purchases upstairs. Found that some supplies were even cheaper than the Home Depot across the street. Great place!
I've seen a couple of comments about Lisa. She was kind of rude at first, but then she lightened up and she's great now. She looks out for all of our stuff and she even opens the gate for me occasionally.
Overall satisfied !!! clean site, pleasant and knowledgeable staff. A little overpriced.