Public Storage Self-Storage Units at 8830 Long Street, Lenexa, KS

D.J. Showed up and helped me when I got the wrong information l. Your phone customer service needs to get it together. He didn’t have to help me, but he did and was just the most professional and kind person. Give him a bonus.

DJ worked w/ me today, awesome service!!

Allison did a great job

Alexis was amazing, thank you so much.

Alexis was friendly and helpful. She made the process painless and hassle free.

Alexis was great

Alexis was amazing! Great customer services skills!

Haven’t moved my stuff in yet but Brandon was very helpful with all the procedures over the phone!! Update. Alexis was very helpful to me yesterday and today but we’ve only had our stuff here a few months and got notice of a $50 rate increase! Space is not worth $170 a month.

No one onsite most of the time. Storage spaces well maintained but the internal drive is like riding in a rollercoaster

I just wanted to take a moment and mention how Denell was great at helping me with a problem I had with my unit. I called in to complain about a problem with things leaking all over my things, from the ceiling. I tried calling in a couple of times before and spoke to two different people about the problem, but they didn't seem too concerned about it. It wasn't until I called the 3rd time and got Denell. She was able to take care of my problem and get me moved to another unit. She showed good customer service and kept me from going to another company. I really appreciate her concern and all her help in resolving the issue.

Brandon was excellent and very knowledgeable.

Brandon was of great help and extremely informative

Was informed last minute about them closing their location and was told only days before it was to be demolished. When I went in on Sunday to close my account, there wasn't anyone there at 2:00pm.

Very difficult to be told you have to move a whole storage unit out of the blue (due to renovations) I would recommend storage Mart. I got the same unit for over $20 cheaper a month.

Unreal. Place is an absolute dump. I show up to pay and get my keys to my unit and the door is locked and no one is there. No one answered the phone after multiple calls and waiting there for a bit. It’s ridiculous they call me everyday for no reason and then when I show up, they aren't even open during their listed business hours.

Different property manager there everyday this week. From what I understand, they are needing to hire some people really bad and really fast. I even applied for a job...but I got an email stating that I wasn't a good fit. Maybe it was because I fell behind 2 months on my storage payment. I got it paid at the very last minute...the day they were planning to auction my entire storage unit off. Some (most) of the people I've seen come through there as "property managers" have been less than professional. I had a really bad experience just this morning...and all I wanted to do was pay my payment. Thing is, they could hire me and most likely get much less turnover and 100% better customer service. Reading through all these reviews...and I can see so many wonderful reviews about Jessica! Yes, she was wonderful, caring, and courteous! Great customer service skills and made me feel cared about. Looks like she was very good to many of Public Storage's customers after most were probably cranky and irritated after the stressful process of moving. So...why is Jessica gone now? There's been a "Mary", "Rebecca,", a foreign man who I couldn't understand...all this week. Please bring Jessica back! Look at all her wonderful reviews. I was really treated poorly and unfairly by whoever was there this morning.

Very professional and courteous. Made the rental process easy and understandable.

Don’t let you you’d on-site trash.

Poor customer service. Trash and broken glass everywhere. Watch for pot holes. There's a few corners you won't be able to get a trailer through.

Been storing a classic car and motorcycle here for years. They do a great job on keeping the mice and all we car guys fear under control.

The manager was so amazing. She explained everything to me and helped get this process done as painlessly as possible. Rebecca brightened my day and calmed me when I freaked out on her (sorry bout my hot mess, Rebecca!). However, using the chat assistance feature on the app was terrible. It was so upsetting and unhelpful I was on the verge of tears! The units are tidy and the property clean. Everything seems great so far! If you need to have a storage unit, this seems a decent place to go.

Great people I couldn't be happier with the way I'm treated and informed thank you so much

Rented me a unit that wasnt marked properly. Had to go back to main office and followed lady back and she showed me the unit. Also showed me the unit they rented me wasnt issuable. All this is happening with a truck load of property in the pouring rain. Piss poor service

Katy does a fantastic job at assisting customers and keeping the lot clean!

Jessica, Amanda, Kilgore and Fran are fantastic people to work with. Knowledgeable, accommodating, informative, efficient, and best of all kind. They took care of my needs above all expectations. Want to add that I had a couple of later concerns that were taken care of in a positive timely manner. Give the staff a raise and a full paid vacation!

I had the experience to have Jessica as the person who helped me when I needed the most. I rented out a storage unit with Jessica. I came from a long day of packing and having a rough day. Jessica made me leave with a smile and I was honestly thinking to myself: " Wow, you don't get customer service like this anymore". She was timely, courteous and went out of her way to help me and I was instantly having a better day. Little did I know I was going to see her a few more times to get more space. You can tell when people are trying to just do their job, or go above and beyond like Jessica has. I recommend this place and experience to everyone.

With COVID-19 it I was able to get a appointment the same day I called which is rare right now especially with the way everything is. The manger was great , Jessica made me laugh the entire time. Got the size I could afford n was surprised because uhaul want more for the same size .

Jessica is very polite and passionate about her work. Great personality. If you looking for a storage please stop and see her.

Jessica was great, very friendly, helpful and has great customer service , definitely recommend this location!

Jessica was fantastic to work with. Someone who truly cares about what they do and happy to help as much as she can. Unit is as advertised and cant complain much about the storage space. Great location as well

Jessica was very patient and helpful. The space and location was exactly what I was looking for. No hassle. Quick to check in and get started on moving in!

How much for storage mobile trailer

Our move in experience with Jessica was great. She explained everything well and had a unit for us quickly.

Rented a unit online while in transit from MI. Jessica was very helpful and empathetic to my level of tiredness after driving to KS and not being able to keep my 9:30 am appointment time. I greatly appreciated that. Also she was very helpful in showing the unit and getting my boys unpacking while I did the paperwork. Great place!!

For the price of a storage and I called around ffs, this is the best in the area.

Jessica is amazing!!!

Jessica is the best she take care of me very well i love her personality and she is friendly. I will do business with public storage again and tell my friends also i love my experience.

Jessica is always willing to get things done for you. We have had several units at Public Storage and each experience has been professional and effortless. Jessica has the best customer service skills around. Highly recommended.

Best experience I've had with a storage unit rental. Jessica was more than helpful and made me feel like a friend and not just a customer. Fair price and great service. Will recommend. Thanks guys!

Great Customer service from Jessica. Professional and energetic, makes you feel like a valued customer.

Great customer service, willing to accommodate your situation.

Jessica was so very helpful. She made the experience easy and not complicated at all. She gave us great advice on a rental unit.

Jessica helped me and she is a real sweet lady, helpful, friendly and professional. Very pleased with my experience.

Kilgore was so helpful and friendly. Awesome customer service!!

Jessica is AMAZING. She walked us to our storage unit. Explained all the fees. Was so pleasant and amazing to work with. I’m so glad I chose this Public Storage location!! Thank you Jessica for making my families day!

The stogie is nice.

Jessica was most informative in helping us to determine the size storage unit for temporarily storing the furniture from a 2 room apartment. She told of Public Storage promotions and took us down to see the actual unit we rented. She was very friendly, answered all of our questions and made it very easy for us to rent the unit and move our items into it the same day. She is a great representative for Public Storage management.

Jessica is a dream. Thanks for everything. Great place to store with an awesome manager

Jeffrey was awesome. He took his time with explaining things to us.

Jessica was so great! She was super funny and professional! It made getting a storage unit a breeze and she showed us multiple so we made sure we got the size for us!

We've been working with Jessica at Public Storage since moving to KC almost 6 months ago. From day one, Jessica has gone above and beyond to help us with all of our needs! She's always so pleasant and always greets us with a smile! Because of her, we will be going to Public Storage for all of our storage needs and will be recommending PS to others!

Great customer service - moved from another location and like it way better here. Prices here are cheaper than anywhere else. Kilgore and Jessica are fantastic and super helpful. Thanks for all your help!

Jessica is awesome thanks for the quick service

Jessica was perfect thanks for your service

Jessica is great always there to help when I need her. Great place to renta. Go see her

Had an awesome time with Jessica and Kilgore

Working with Jessica was Great! Not only was she very pleasant to talk to, but she was extremely helpful in providing my wife and I with all the information about the different units. She also went the “extra mile” in making sure our lock worked properly! We highly recommend!! Jack H

This facility has a wide range of storage options and prices, both outside and climate controlled. Jessica is the manager who helped me and she is a peach! She's fun and funny and she knows her stuff. Her willingness to help her customers cannot be overstated. I highly recommend this facility.

I see so many comments about Jessica here, and I'll add to them. Jessica was the perfect combination of sweet and professional. Going in, I was sure I'd be late back to work, but she got me all done with time to spare. She's a great conversationalist too. Not an awkward second through the process. I look forward to seeing her again in the future.

Just finished getting all the paperwork completed and moved in. Jessica made the process painless and quick. I'm glad this storage facility is close by.

Very easy to get through all the paperwork and Jessica the manger was the best! Such a pleasure to work with happy, personable and knowledgeable people. All questions answered and more! Need a place to store this is it!

Jessica here is awesome, the District Manager John not so much.

Ms. Jessica is the best!! I accidentally reserved a car spot instead of a unit but Ms. Jessica took care of us. Public storage on long is lucky to have her!!

If it was possible to give 100 starts I would! Jessica and her staff went above and beyond to help my family with our storage and transport situation. We are moving out of state and during the most stressful situation Jessica calmly stepped in and handled everything that needed to happen - while we were already in California. She did not hesitate to help! Thank you!

Jessica is awesome. She has great love for her customers

Jessica is great. Go see her when in need of storage

Great experience. Jessica was very helpful! Definitely recommend.

Just got a storage unit with the help from Jessica who was fantastic in helping me get set up.

Allison was very helpful.

Excellent Service by Jessica.

It's was fine but I should have gotten climate controlled. Everything was dusty and dirty from it being an outside unit. Also the rent went up 3 times. I moved to another facility that is climate controlled and pay less than half what I was there

Jessica treated me like family. Very personable, yet professional. Even recommended accessories like plastic to keep dust off my belongings. I would recommend Public Storage to my family and friends. Thanks Jessica.

Jessica is awesome. She treats me like family. She understands people have issues but never judges. That's Jessica for being who you are. Love ya girl

I have been at this facility a couple times. Jessica, is extremely helpful and friendly. Jessica helped me get the information that I needed.

I enjoyed my visit at this location! Thanks Jessica!

Was very pleased with the customer service i recieved from Mrs.Jessica at this location.

Jessica was SO kind and informational and walked me through everything! Great customer service!

Jessica rocks! In and out in 15 minutes 😀

Jessica andJeffrey were great in their customer service! highly recommend this place!

Have been here more than once love the property manager Jessica she has always been a great help and love her personality! You will always feel like you are talking to a friend!

We absolutely LOVED Jessica!!! The experience overall was AMAZING!!!!

Jessica was wonderful she came over to Merriam to help me and I wanted to give her a review but my phone died. My name is Shyanne G. I rented at Merriam but Jessica was awesome.

Just got a notice of the second rate increase this year. My rate has gone up 39% in 8 months. I will be out by the end of the month. People here are great, but Public Storage corporately is terrible.

It was a pretty painless process. The fall special is awesome!!

Awesome service from Jessica is was a peach

I can not begin to explain how amazing Jessica the property manager is. I was in a difficult situation, and she went above and beyond to make my experience at public storage smooth and easy. She even went in early to meet the moving company when I was unable to make it. She is incredible, kind, and sincerely tries to help all her customers. Every customer that walked in while I was there was treated like a special customer. Public storage is lucky to have her as an employee. I can’t thank Jessica enough for her help, and I give her the highest recommendation.

We worked with Ms. Jessica and she was positively fabulous throughout the experience. She was polite and professional while maintaining a friendly atmosphere. We were in the market for a storage unit due to moving and had visited previous companies, however once spending the time with Jessica we were sold on working with her. Our experience was 100% satisfactory and would recommend Public Storage to friends and family, specifically I would recommend to work with Jessica.

Jessica was awesome in getting me set up with the storage unit I needed. She took the time to explain everything thoroughly yet didn't keep me there forever! I left with everything I needed and no questions left unanswered. Highly recommend her!

I went to check out a unit and Tana Smith was super sweet and friendly! She was very helpful in answering questions! Thank you!

Jessica was very helpful in finding me the right size storage area and helped me to get the best price for my unit. She was friendly and welcoming during the full process.

Great location always friendly and ready to help. Mrs Jessica and Mrs Tana are always a great help.

Went and looked at a unit I plan to rent in the near future. Jessica made the experience very enjoyable and made me feel welcome. I definitely recommend them to friends.

Jessica was helpful. The other always causes trouble. Theres not much else to say expect that even if you just need to store long term without visiting the unit you should check on it occasionally so you can sweep out the leaves and dust that somehow make it in.

Went in today to pay my account had a great experience with Miss Jessica and Miss Tana

Jessica was fantastic to work with. She always goes above and beyond. I recommend Public storage to everyone.

Jessica is the best thanks doll face

I am a repeat customer and was so happy to see that Jessica was still here at this property is a doll. Love her to pieces. Thanks once again Jessica

I was suppose to do this weeks ago. Miss Jessica is the best. She helped me get the space I needed for my belongings. She took the time to show me the space explained what I needed for my couch. She is the best. Will send everyone I know to her. So Ms Jess you are the BEST!!!!!

Jessica the manager here is awesome. We got there right at close needing 2 unit's, she happily stayed almost an hour after to personally make sure we were all set up in both units. Thanks Jessica would highly recommend this place to anyone needing a storage unit.

Jessica was a great help and so FRIENDLY. Overall the customer service was great. I will be recommending Public Storage to all my friends and family!

Awesome customer service!!!!!

Jessica was super nice! She was helpful with all my questions and had awesome people skills. I am going to enjoy this facility.

Jessica was very helpful and a delight with her positive attitude and care towards her clients. She was able to give the best deal and unit to meet our needs. I received the free first month move in special without any hidden costs. The units were actually cooler because of having wood walls and floor. The location was just right too. Thankyou Public Storage! 😊

Jessica is super nices ! Highly recommend!

Customer service was great. Just not satisfied with the storage area. The units are priced higher? But they were not clean. Cement oil stained, rust, and water Staind from leakage. Disappointed! We went with someone else.

Jessica was an awesome person to work with. Friendly, professional, and knowledgeable. Setting my storage unit up was a breeze. She actually deserves 10 stars instead of 5. Thank you Miss Jessica for the great job.

Jessica has the best customer service! She makes you feel welcome and like family. Really friendly and has an upbeat personality. She makes renting a unit a breeze and makes my business feel appreciated! Would highly recommend.

I was running late and she wasn't upset about it. She answered all my questions and registration was a breeze. Jessica was awesome! I recommend this place 100%!

Always a great experience! Very helpful and easy to work with. Highly recommend this location!

Always a great experience with Jessica and Jeffrey. They both always are in a wonderful mood. Even though my storage is somewhere else I always go there to pay my bill and they both greet me with warmth and smiles....Thanks for everything Ms. Jessica

Today my was first time conducting business with this site, even more my first time have a storage unit. Jessica was awesome!!? Very professional and walked me through the entire process from beginning to end. She was able to provide me with other options to suit the needs of our business. Thanks again Jessica!!!

Jessica is the best she took her time explaining everything to me. Made me grel like family. If you are looking for a place to store go see miss Jessica she is the best

Awful experience. Very rude customer service lady. Beware of the fine print - wouldn't honor the faintly-printed online pricing when we stopped by to see the units and stuck us with a 50% higher price than we expected at sign up. Corporate office won't return a call to discuss our experience. Buyer beware.

Jessica is the best

Good customer service always!!! I just had to add to my previous review. No matter what time of day I go in to pay my bill Jessica is always there with a smile. I don’t know if public storage knows what they have with her. She is the best. Great spirit Great person Just all around GREAT

Jessica was awesome!! She stayed open late to help me and was the friendliest person! Definitely recommend!

Came in on Saturday to rent a space Nancy was very busy she kept a smile on her face and helped us all as quick as she could. Thanks for great customer service Nancy.

Jessica was very friendly and helpful!

Great job Jessie’s great

Everytime I go here I have the most amazing experience Jessica is such a great help and makes everything run so smoothly!!

Facility is extremely clean and maintained. Jessica Doby is awesome and ready to assist! Highly recommend!

I highly recommend this storage facility!! Jessica is wonderful with her customers and truly understands customer service!!

Jessica is SUPER nice! Highly recommend!

Each and every experience is a breeze ... that’s with Jessica! I love her customer service skills and because of her bright personality I will recommend everyone to this location! Thanks Jess!!!

They say its climate controlled but its really not. Alot of my stuff got ruined.

Jessica was very polite and accommodating.

Very personable staff and the unit I rented should cover all my needs. I would and will suggest this property to my friends. If service is as important as the product this is the place to go.

So I stopped in to make a payment for my daughter today and had the best experience. I met Jessica and she is lovely. Beautiful smile and her blue hair is to dye for......

Jessica, Thank you so much for helping me in a time of Dyer need! I was in a major jam and needed a storage unit to accommodate me ASAP. I ended up needing two and they were able to help me. They explained the size I needed and helped me to get two next to each other! They are amazing people who truly care! They are also good listeners and truly take pride in what they do and really care about the customer! The units are well maintained and in a very secure location! The pricing is very reasonable and the service is outstanding! Keep up the good work and thank you again! I would recommend this place for all your storage needs!

Property manager is absolutely wonderful and always went above and beyond to insure I didn't have any issues. Clean unit with easy access. I would use this Public Storage location again.

Jeffrey is a rockstar! Needed a storage unit, never gotten one before! He made everything easy! Great customer service!

Awesome place and awesome people like Jessica the property manager. She is just a breathe of fresh air. She made us feel like family and answered all my questions. I know my things will be well taken care of.

Had a wonderful experience when I went in to make a payment for my mother. I met Jessica and she was just wonderful she asked about my mom who has been ill and that meant a lot to me. Thank you Jessica for caring.

Excellent facility that is highly maintained by a wonderful and friendly staff. I dealt with staff member Jessica whom I think is a top notch employee, always friendly, courteous and eager to help!! Thank you Jessica!!

I read the reviews before deciding to use this storage location. Everyone raved about how professional, efficient, and helpful Jessica was. I couldn't agree more. Besides being very good at her job she seems like a genuine nice person. Highly recommend.

Easy access, clean facility, well lighted and secure property. Just as advertised with the exception of the property manager. Jessica went out of her way to accommodate us and explain everything thoroughly. We left feeling like we had made a new friend and knowing our belongings were safe.

Made a move due to rising prices elsewhere. So far, so good. Staff seem friendly and competent. Unit in pretty good shape. The Annex to the facility (where my unit it) is not live-feed video monitored, so that makes me a bit nervous, but otherwise, all good so far.

Jessica is the awesomest. Even when I couldn't get my storage locked and left it unlock she had came and locked it for me without even asking.

We have used this facility for years. Recently we were trying to clean out our large unit in hopes of moving to a smaller one. Jessica came by on her rounds and talked to us. She was able to get us in a smaller unit for less money just around the corner from our old unit. We talked and she treated us like old friends instead of just another customer. What a great way to treat your customers.

Quick, easy, and affordable! After some great customer service, I even found out that Jessica and I have some family in common! Couldn't have asked for better assistance while making this transition!

I love me some Ms Jessica. She is a dear always a smile on her face when I stop in to pay my bill. Thank you for having her. love ya lady J

It was a very pleasant experience and the young lady who helped me decide to go with you all name was Jessica and her customer service was outstanding. I would definitely recommend to anyone looking for a clean, well organized and customer friendly place.

Great place, great price... Go see Jessica

Great place to store your stuff. Awesome service and great location. Jessica and Jeffrey are the ones you wanna see!!

My first impressions of Jessica today were awesome. I'm excited to do business with her. 11/9/18 Still happy with my choice.

Clean, well-maintained, very secure property. Great customer service from Jessica. So helpful and personable! Overall a great experience!!

The people there are great! Kind and helpful!

Had an awesome experience with ms Jessica se even helped me move a box or two great lady great place to store. Looking for storage go see ms jessica

Awesome customer service!!! Switched to a smaller unit after the first month. It was super quick and easy. Great place & people!!!

I was amazed by Jessica/Front Desk lady knowledge and customer service! Great facility and AMAZING JESSICA is a super-woman! Loved to be treated special and she did just that! :)

very helpful and was easy to get the spot l needed jessica is a very nice person thanks

I was very pleased with the service I received. Jessica was very sweet and very helpful. I was unsure of the size I needed so I reserved a bigger unit. Upon arrival, Jessica showed me a smaller unit and discussed why it would be sufficient for my needs. The smaller unit allowed me to save $44. I was impressed that she wanted to help me save money and get exactly what I needed.

Jeffery was great, he showed me a very clean unit quickly and without any pressure to rent. Thanks again Jeffery!

Great service and very helpful staff. The storage unit was perfect for our needs.

The staff was very friendly and helpful. I was helped by a nice woman named Jessica who greeted me with a smile. I was going through a pretty rough time and she helped me and even managed to make my smile. I would definitely recommend.

Someone attempted to steal our truck last month, ruined the locks and ignition. Tonight we discussed the tool box in the bed of the truck was stolen. Weeds are overgrown and people use the back of our truck as a trash can. Office staff is nice but not empowered to make decisions. Would not recommend external spaces!

We found a storage unit online, then called Jessica on-site. Even though it was nearing closing time, she took the time to show us around and managed the paperwork so that we could start using our space that evening. Very friendly!

The lady at the office is really helpful and nice. Thank you 👍

Excellent service at the right price. Recently downsized from a house and moved into nearby apartments and needed a nice sized unit to store all of the things I wouldn't need in my place. Jessica was on point and had great service as she helped me with the right sized unit at a great price. Will definitely recommend friends and family to this location.

Jessica is a pleasure to work with, quick, very helpful and friendly

Wonderful local service. On site managers were always incredibly pleasant and helpful. If I left a message they called me back....couldn’t have been happier with the experience.

I am on a visit preparing to move from Cali and stop by to check prices, And A Young lady Jessica Walked me through everything, Very nice and Attentive and really kno her stuff... Thank You Mrs. Jessica see you Soon...

Great customer service wouldn’t wanna store my valuables anywhere else the facility is clean & secure Jessica the property manager takes care of all my storage needs Thanks Jessica

Absolutely wonderful customer service! They are so helpful and so friendly! Thank you, Jessica, your freakin awesome and we had a great experience with you!! ❤️💜

Excellent Service - clean facility - easy to use - priced right

If you are looking for a great place to store your items visit this location. The property is clean and the manager Jessica is the boom. She knows what you need and how to store your items. I was a wreak when I went to get a storage space and she made it so easy and stress free. Thanks Jessica

Met Jessica the other day she was a peach. Had the best experience with her so I am so excited to be storing there I know my things will be safe and secure

So I stopped in and had the best experience with Jessica she is such a delight and the property was so clean. I will send everyone I know looking for storage there. Thanks Ms Jessica

Went with my mom to look at storage spaces and Ms Jessica was so sweet i think she sold my mom. She is all my mom keeps talking about.

I have had one of the best experiences with the public storage in Lenexa!! Jessica is one of the best people you could ever meet! She is always willing to listen and help any way she can, and she always keeps it 100%!! You never have to guess with her and all you have to do is keep it 100% with her and she will go above and beyond for you!! She is a kindred spirit and one of a kind!!!

Jessica was simply amazing!! The gentleman was also amazing!! I'm not just saying this...they really were!! They met all me needs and we're very accommodating and friendly! We even shared stories that touched my heart!! Facility was clean and well kept!!!

Stopped in spoke with Jessica she was so awesome gave me all the information I needed. I will be renting here come Friday because she was the best. She is such a delight and a keeper. Public storage you have a Gem with Ms Jessica

Ms. Jessica did a wonderful job helping me. She knew the space I needed and got me signed up quickly and efficiently. Glad I chose this location.

You can't ask for any better service. Jessica does an awesome job!!!!!!

I highly recommend storing your items at this location. Ms. Jessica is awesome to work with, very helpful, and always makes things very easy for the customer. A+

I highly recommend storing your personal items at this location. Ms. Jessica is awesome to work with, very helpful, and always makes things very easy for the customer. A+

Great customer service from Jessica. I moved out of unit a few days into the month and they removed they didnt hassle or charge me

We made a reservation online and walked into the site office. We were immediately greeted with a smile and a hand shake from Jessica. She went over every aspect imaginable, questions we would have never thought to ask. She got us taken care of quickly and friendly considering after we walked in so did about 15 others. Great service, great location, and a wonderful exchange. Thank you Jessica.

I drove from Redmond (near Seattle) Washington to here yesterday. I started driving Friday, and had only gotten a few hours of sleep over those three days. I was exhausted and ready to pass out. It was about five minutes before close, and the lady didn't treat me like "oh man, I was about to close up and go home!". She was super cheerful which helped me out a lot, full of energy, and a truly amazing woman. Her name is Jessica, and she went above and beyond yesterday. Truly thankful for people like her, they make this world a better place. Simply writing a review doesn't do this justice. She needs a hug and pat on the back for being such an amazing person!

Jessica was very helpful and great customer service.

Great friendly down to earth!!!

Because of Jessica over there are always go back to that place she is very nice lady always smiling makes you feel welcome the best customer service ever

Just wanted to give a big shout out to Jack at your storage facility in Lenexa, KS. I came in off the street because my spouse was tired of seeing my demo trailer sitting in front of our house. Jack, took time to explain the workings and lot to me. I ended up signing up right then and there, and was able to make my better half happy by parking my trailer that night. Jack, thanks for all your time. Carolyn thanks for taking care of everything else so that Jack could answer all my questions.! Used this location again for Nine Months. Jessica is the Woman in charge and she does a fantastic job. Well maintained, clean and a really friendly staff.

Jessica was wonderful to work with. Great customer service showed me two units was very helpful .

Repeat renter and always get great service from great people

Jessica at Public Storage is an energetic person with a pleasant personality and always helpful. She made obtaining a storage unit easy and answered all my questions.

Jessica has been awesome for years! Haven’t had a negative experience yet!

I stopped in today to just ask a few questions because I will be needing to store my stuff within the next few months and Jessica was such a breath of fresh air and answered every question I had. I felt like I had asked her 900 question but she answered everyone with patience and professionalism. i was unaware of all the services public storage provided. I will be seeing her soon for my storage needs.

My experience was great!

Check in process was easy and quick. Staff very knowledgeable and friendly. With my deadlines bearing down the PS staff got me in and out without a hitch.

Great service but I've visited twice during their posted business hours and they were closed.

This place is awesome to go to and Jessica is very friendly and professional. I even had a good laugh as well.

Jessica was friendly and helpful. The facility is well maintained and easy to access.

Jessica was a delight to work with ... knowledgeable, friendly, extremely helpful thru the process. Couldn't have been more satisfied. What an exceptional representative of Public Storage!

Made our reservation online and got our first month for 1 dollar! Jeffery was so polite and helpful. Drove us to the unit in a golf cart prior to renting it. Helped with the lock and got us taken care of quickly! Very friendly and safe storage.

I met Ms Jessica today while she was out and I expressed how much I really appreciate her taking the time to answer questions. Her office was closed but she stopped to help me. I can't wait to work with her

Terrance was absolutely wonderful. He went above and beyond to give me the best service. He was very polite and efficient. He interacted with my children well also which makes a huge difference to me! I will definitely anticipate talking to him if we should need any assistance from the staff during our use of the facility.

Went looked at the space was real clean an nice the guy wit the Bennie an cool socks that helped me out was awesome an really nice to us

Jessica was absolutely amazing. Very warm and informative. Great social skills. Easily became a friend. I am so pleased to have a unit here and feel confident my property will be secure and protected. I am thrilled that it is close to my home and extremely clean. Thank you Jessica! Great meeting you! Zoë and I enjoyed the entire process from begjnning until end when we received our keys. I am more than pleased and happy!😀 Thanks again for a smooth and easy process!

First of all Jessica was a great help in communicating the storage areas and how we could calculate our needs. She also walked us through all steps to complete the exact storage unit for us. I have had other storage facilities but this facility and Jessica have made our choice very easy!

Great service, clean, easy access, well managed.

Jessica the Manager is so Wonderful

As long as Jessica is the property manager at this location, I will always recommend this facility. Nice and clean as well.

I have gone through an absolutely hard and trying time when I was forced out of my home. I have been doing everything possible to pick up the pieces but the finances are tough when you have a child to raise. Jessica is such a god sent and is always so kind when I come in! Thank you so much Jessica, you're a great person and I appreciate your professionalism and willingness to help me out through this tough time! God bless 🙏🏼🙏🏼🙏🏼🙏🏼

I needed to get my storage unit sooner than expected and Jessica was amazing. She let us rent the unit about a week earlier than we had planned and was very helpful every step of the process. Best Customer service we have ever had anywhere. I highly recommend this business.

Jessica and Terrance were very informative and extremely helpful. Thank you so much!

Jessica was SO friendly, knowledgeable and accountable! She was a pleasure to be around and made the process move smoothly.

Jessica was very friendly and helpful. Great customer service!

Jessica was ALL PRO! Competent, capable, courteous, friendly and efficient. I wish she were on my team.

Execelent experiency. My friend highly recommeded this place. Jessica is a terrific person, giving us a terrific costumer service.

Very positive experience with Jessica. She is friendly, attentive, and knowledgeable.

Good value, and the manager, Jessica, gives awesome, personalized service.

Jessica was wonderful! Very helpful and friendly. Can't ask for better customer service! I would recommend.

Found this business online, and after reading the positive reviews, decided to check it out. Jessica was incredibly knowledgeable and accommodating. She even followed up a week after I signed the paperwork to see how my move was going. She gave me WONDERFUL service, which is hard to find these days. Highly recommend!!!

Jessica was amazing...was quick and fast..great friendly service...highly recommended

Thx to Jessica

Clean, secure, well maintained grounds. Jessica is the best. Awesome customer service.

Jessica the property manager was amazing ! Very high level of customer service ! I chose this location because of the reviews. One of the best experiences with a storage facility ever!

Jessica is AMAZING!! Her customer service and dedication to her customers is completely felt in every interaction with her. She worked with us to switch locations and find the perfect parking space for our camper. We will be long time customers here, BECAUSE of Jessica.

Jessica is awesome!!!

First experience with a storage unit and it was effortless. Jessica, the manager is top notch with customer service and really knows her stuff. She was very helpful and just an overall jovial person. I would highly recommend this facility for any storage needs.

Been so helpful everytime I've need to put my stuff in storage the past year.

This facility is clean and the service is good. Jessica was very friendly and helpful. I highly recommend them.

It stored stuff well.

Jessica was very helpful my entire time here, even checked to see if I had left something in a unit after I moved out. this place is like a hidden gem.

Jessica who is the Manager is one of the most helpful individuals I have ever worked with. The facility is well maintained and clean. I have referred several friends who feel the same. I will never use another facility as long as she is there.

Property management is incredible. Great place.

Great customer service

Marquez was very helpful and handled everything very efficiently. Very satisfied!

Tina and jessica at lenexa public storige were great! They help us with no problem and made no exceptions we really apreciated them thank you tina and jessica.

Jessica is the best. Every company would love to have employees providing customer service like Jessica.

I don't know why people are giving this place good ratings. Save yourself some trouble and go to StorageMart. My stuff got wet here at Public Storage as condensation dripped from every beam onto my belongings. They also made me buy a special $20 lock, and tacked on other fees (over $60 first month) StorageMart at 91st and Metcalf on the other hand was CHEAPER (no hidden fees) and climate controlled. I got to use my own lock, and it was straight up $20 for the first month! Super clean and nothing got wet!!!

Tina is extremely awesome and helpful. I highly recommend this place if you ever need storage space.

Jessica was a great help

Great service- fast and friendly. Excellent location close to major highways. Thanks Jessica!

Went in to get pricing on a 10×10 storage unit and jessica was really helpful I found location to be secure and it was clean I fill safe storing here

I always come in to make my payments and have such a wonderful time with Ms Jessica she is such peach. I love her. Always a pleasure.

Absolutely stellar customer service, excellent prices, and phenomenal management!! Thank you ladies for all your help today!!

Jessica P. was very helpful and great to work with! Second time working with Public Storage and will continue to come back. Happy to be a return customer!

Jessica is awesome she is very helpful and very polite! !!she's amazing everyone go to her

Jessica was great!

Jessica was great she was very friendly and even helped me save money. If your looking for a storage space i would recommend them.

For us it took just one call and a tour of the property upon rental, and from there it was pure Bliss. The professionalism shown and received, towards not only to us that day but also to others who were checking or calling in for each visit there was; honestly: was as if you were reserving yourself and family for one of the safest five star resort's . Jessica & Derrick takes you through the process of the.rental so effortlessly. The experience would have people coming from any and everywhere just to receive such original customer service that anyone should enjoy everyday from anywhere. I would suggest this location to anyone who has any questions or the need of personal storage. At this location they make you feel more of like they are your next door neighbor's and that's an experience that deserves more than (*****5*****) stars!

They are a great place! Jessica was friendly and upbeat. This is our third time renting storage from them. Happy costumer every time.

Had an excellent experience with Jessica she is great must visit her if need of a space

The Public Storage facility on Long St is great. I reserved my unit online and Derrick contacted me a few days before my move in date. He was very professional and got me ready for my check in and move in. On move in day, I finally got to meet Jessica (who I kept reading about on the google reviews) and she is just as great in person as she is in writing. She helps with every aspect of renting a storage unit. Sizing, storage tips, boxes, packing material...everything thing you would need or want for moving in quickly and easily. The facility is very clean and secure, I feel very confident my items will not be damaged or stolen while in the care of Jessica and Derrick. I highly recommend you visit them if you need a storage unit!

Jessica is great, and her customer service is excellent. Facilities are well maintained, and reasonably priced. All units are drive-up, so that's a plus.

If you are in need of storage I would not look no where else, the best customer service hands down. Very professional and extremely a joy to do business with. Thank you Jessica for going above and beyond accommodating my storage needs. a great experience.

Jessica gave us a quick tour of her facility and got us signed up and on our way! She explained everything thoroughly and with enthusiasm! Clearly, she loves people and loves what she does! Looking forward to working with her!

Jessica was very friendly and knowledgeable.

Well taken care of by Jessica, who was extremely helpful and pleasant!

Jessica was so friendly and amazing! Found my reservation number when I was a day late! Come here!!!

Great friendly service!!! Thanks Ms Jessica!!!

Derrick was very informative and helpful throughout the entire process. I highly recommend this location.

Very helpful and understanding.

Jessica, the onsite manager, was excellent to work with. Very knowledgeable, friendly and helpful - making sure I had everything that I needed. The initial rental application process was fast and easy. The units are clean and dry. The security is good, with each renter having their own unique private access code and keyed lock. The online price special is a great bargain and monthly rental is affordable. I will do business here again and recommend it to others.

Made a reservation over the phone. Met with one of the best managers in sales or customer service, Mrs. Jessica. She was awesome, patient, thorough, and nice. I would recommend this storage facility.

Jessica did a fantastic job getting me all set to move in. She was very friendly and helpful.

I reserved a unit online and Jessica assisted me with the paperwork and move in process. I was in and out in less than 20 minutes. Jessica was friendly and very helpful. You can tell she genuinely cares about her customers. Great experience!

Jessica was very helpful getting me a unit as soon as I showed up at the office.

Jessica was very polite and helpful! Had a great experience there. I needed a unit for a short amount of time and didn't know what size i needed. Told her the items i was storing and went with her suggestion. Space worked out perfectly!

Jessica was the best. My fiance worked with her and had nothing but good things to say. And she was helpful with me choosing the wrong type of unit.

Jessica was very polite and friendly! Felt welcome as soon as I opened the door! She offered boxes which I did not need and upon renting a unit, she explained everything clearly and any questions were answered well. Definitely recommend this storage place over others for the price, cleanliness, and staff!

I am so impressed with the way Jessica manages this Public Storage. She obviously cares about the people who use her facility and goes out of her way to accommodate and work with you. I would definitely recommend this Public Storage to anyone looking for short or long term storage. Excellent, genuine customer service and a great location.

Two weeks ago we traveled from Texas to Kansas with a trailer.... moving closer to our family. Had appointment at another location and was too difficult to get into storage unit... the young lady there called Jessica and she saved the day!! Jessica got us in right away and was very courteous, friendly, and professional! And because we had reserved our unit online, she gave us the discount also!! Thanks so much!

Jessica is wonderful! I really appreciate how helpful she is!

Jessica was went above and beyond to get us what we needed and more

Jessica she was awsome !!!!!!!

Jessica is the best property manager at Public Storage. She has helped me manage my office materials down to one large unit and now I can work my supplies. Best manager! !!##

Jessica was extremely helpful! My apartment complex had my car towed on New Year's Eve and I didn't find out until yesterday. I was able to get it out today 01/06/16. Jessica helped me reserve a parking space to store my car where I would be sure it would not be towed again! Thank you Jessica!

Jessica was great and went out of her way to make sure I was happy. I will be good with using this place. Stayed open when I was late!

Chelsey was very helpful.

Jessica is full of energy and extremely helpful!

The staff at this Public Storage are wonderful! Very professional,very willing to work with people who aren't sure how storage works! Jessica the manager is very friendly,courteous & knowledgeable about not only storage & insurance but also about the surrounding community!

The manager, Jessica, was the best! Everything was explained, she was friendly and helpful! She even walked outside to make sure I got to my car safely because it was dark outside. That little bit of extra did not go unnoticed!

I had an excellent experience with the local manager at this site. Jessica was extremely helpful, and professional in meeting my needs. I would highly recommend anyone needing storage in this area to call Jessica. We are having a huge retail event and Jessica provided exactly what we need. I will return again next year.

Jessica deserves 10 stars for her great customer service today! She explains in great detail all the options and was patient with my questions. This lady can run a business!

Jessica was very helpful and personable. The process for setting up my storage unit was quick and easy. Will do business with that location again!

Marquez was great.

800 number customer service needs to inform people about all the charges before coming in. Such as $8 insurance, $18 locks and the fact you cant use your own. Plus the fact if you are late you gotta buy another cause they drilled it

Marquez was very helpful getting a unit to suit my needs

Marguez was helpful and courteous

First time coming to Public Storage and had a great experience with Marquez.

Quick and easy process by Marquez.

Pretty cool I was in and out Marquez was a great help!!!

Marquez was very helpful and friendly.

Marquez was awesome! Great experience.

Great system easy and fast. Marquez was very helpful, friendly and got me set up quickly.

Marquez was very efficient and helpful.

Marquez excellent customer service!

Marguez

Marquez came by and assisted with all my needs. Above and beyond for any storage unit personnel! Of the prices would remain as when we first contracted would love to keep the units for the convenience!

Great customer service from marquez

Easy peasy. Plus a solid deal on my first month of storage.

Marquez is great!

Quick easy check in with Marquez

Marquez=exceptional customer service

I was able to quickly get a space rented for storing an extra car. Marquez was very efficient with the paperwork. Used the same facility many years ago and glad I went back.

Marquez was very helpful, he got me the unit I needed and answered any questions I had, and the units were very clean

great customer service. thanks Marquez!

Marquez gave Great friendly customer service!

I had to cancel my storage because the move did not happen. The individual was very helpful in doing so. They were also very accomodating on several other issues that I needed help on. I would use them again.

Marquez was great! He effectively answered all my questions and leasing my unit was so quick and painless!

come here Marquez is awesome helped us out a ton

Marquez did a very good job of phone etiquette, showing available units, and answering questions. He was very courteous and helpful. He displayed characteristics of what customer service SHOULD be!

Marquez did a great job setting me up for the first time renting

Quick service fro marquez

Marquez, was very helpful and made renting storage space a breeze. He even looked around in different areas if needed great service and great storage

Carolyn was amazing! Very helpful and answered every question I had.

Carolyn and Jack were exceptionally helpful on my move in day . This was a wonderful experience for me they made it go fast and I am pleased I will recommend public storage in Lenexa to all of my coworkers and friends. Thanks Jack and Carolyn

Carolyn, the property manager, was very friendly and helpful to us when we came in. She has great customer service skills and I look forward to seeing her whenever we go to this location! Thank you!

Carolyn was very helpful getting my storage unit. Very nice to Me. Thank you

When I needed a place to store my things from my garage, Carolyn helped me to get the perfect size to fit everything. She even suggested ways to stack my stuff. She was very courteous and has an amazing personality. I didn't think renting a storage unit would be so easy. Jack helped with the paperwork and was a nice gentleman. The office was clean. I was impressed to say the least. I will recommend public storage of Lenexa to my buddies. Thanks Jack and Carolyn for all your help.

Carolyn took care of me from day 1, handling all of the details and helping choose the right space and taking me through the process. Even the vacate process was smooth thanks to her. I am suggesting this place to QUITE a few of my moving buddies.

I have had the same unit for 3 years. Today Carolyn really went the extra mile to help us. I this been a rough time since my brother-in-law passed away. My husband hasn't wanted to go through any of the things that he left behind. My son and I came today for the first time in probably a year to get some tools. I hadn't paid the bill on time and my lock and been cut off. Carolyn was so compassionate and understanding, non judgmental. I had thought about moving my brother-in-laws things out of storage. But after today, I know they are well taken care of by public storage. Thanks Carolyn for making a difficult trip bearable.

Carolyn has been very helpful with making my payment and getting my unit un vacated. I was having issues in another district and she was very helpful and so was Jack Thank You public storage for the great customer service

The staff at Public Storage have always been really helpful. I mostly dealt with Carolyn and she was always helpful. The facility is clean and the service was overall very good. I would recommend using Public Storage in Lenexa to anyone.

Jack and Carolyn were very helpful to me. They have exceeded all my expectations and I will never store my belongings anywhere except public storage. This location and the customer service is exceptional. Thank you jack and carolyn

Jack and Carolyn were very helpful and professional. They helped me find a perfect space to store some of the extra things I have cluttering up my house. I would definitely recommend using them.

Carolyn and Jack were awesome and efficient!

Carolyn and Jack have been very helpful to me everytime I come into the store. I would highly recommend using the storage facility for your needs . 10 stars excellent customer service

Carolyn helped me to get into my storage unit as quickly as possible. I was in a hurry and a little grouchy but she just smiled and was very patient with me. I can't thank her enough for everything she has helped me with. She is very personable and kind!! I would definitely recommend this location if you are needing a storage unit. I definitely give this location 10 stars!! Thanks for the great customer service skills . It's something you rarely find.

This morning I had a great experience with public storage! Carolyn was great, fast worker and very personable! I would recommend this location to any friend!

Had a space available the day I needed it. Very helpful. Would recommend them to anyone.

Carolyn and Jack were very helpful for me!! I can't thank them enough for helping me so quickly today. They are an awesome team

Fabulous service from Jack and carolyn. Great job

Jack and carolyn were great

Marquez was awesome help! Convenient not far from the highway!

Jack and Carolyn have been very helpful to me every time I have come into the office. It is nice to be treated like a person. I have stored in other facilities and never have been treated with the kindness and respect that Jack and Carolyn provide..They are very kind an helpful..I highly recommend anyone needing a storage unit to check out Public Storage of Lenexa..

Jack and Caroline have been the most helpful team I have ever met they have exceeded all of my expectations. I will definitely recommend this location to all of my friends and family

Jack and Carolyn have always treated me with the upmost respect every time I come into the office . They have been more than helpful. I will recommend this location to my friends and family. Jack and Carolyn are an awesome team!!!!!!! I am very happy with my storage unit and the service is Jack and Carolyn provide!! Thank you Jack and Carolyn you are the best

Jack and Carolyn are the most helpful team that I have ever met. everytime I come in to pay my rent they always greet me with a smile. I always enjoy going into the office. Jack and Carolyn are always very helpful with all of my needs. I have already recommended this location to my friends and family and will continue to do so. thank you Jack and Carolyn for your wonderful service !!!!!

Jack and Carolyn have been very helpful

Carolyn and jack were amazingly helpful with my move in. I will tell all my friends and family to store here. Jack and Carolyn are awesome!!!!!

Carolyn was very helpful. Exceeded all expectations! Jack was helpful too.

Jessie was great and personal.

Carolyn was outstanding! I will never store my belongings at another storage facility! I didn't think it was possible for someone to be so sweet and knowledeable . Thanks so much Carolyn ! You are the best!!!

I'm moving after 22 yrs in the same home. Carolyn was a breath of fresh air amid all the hustle & chaos that comes with such a move. Please don't ever let her leave. I will always return for storage needs as long as I can deal with her!

I had a great experience with Carolyn and Jack.

Carolyn and Jack was the most helpful team! Thank you!

It was a very good experience to be able to go and look at the location before paperwork. It took less than 10 minutes for the whole process. Thanks a lot to Jack and Carolyn!

Jack and Carolyn are very nice and helpful.

Jack and Carolyn are very friendly, helpful people. I got a storage space that fit my needs quickly and with no hassle.

When I needed a unit Carolyn was the best she got me in the tight size unit.I couldn't be happier.

Jack and Carolyn are superb. Thanks ! Annie

I just rented a storage unit and Carolyn took me to my unit to make sure it would work for me. She was very friendly! Jack went to fix my door so the lock would go in. They were both very nice people.

The service was great, and Jack and Carolyn were very friendly and helpful.

I rented last year and have been very happy with the service I received from both Jack and Carolyn. I forgot to lock my space and they called me right away to check on it. I also needed a spot to park my trailer and they were very helpful. I highly recommend them.

I have rented at this location when needed over the years. The staff is always helpful and polite. I was 10 minutes late and Claire waited and delayed her lunchtime to so I could rent a unit. Thanks. The other staff has always been quick with needed info. I send my customers and friends to this location first.

Reserving storage space on-line was a snap and the managers are cordial and accommodating. My only complaint is having to spend 18 bucks for a lock that they provide because a regular padlock won't work. It is however, more secure than most other locks. I would rent here again if needed.

I have been renting two storage units from this facility for a couple of years and have no complaints whatsoever. The personnel have always been helpful and pleasant. Recently we lost a key to one of the units and when I called the office Debbie at the desk was very helpful in finding a solution. I had vacated a small unit and put items in the larger unit, the one with the lost key, and they drilled out the old lock and we used the lock from the smaller unit there so we avoided the cost of buying another lock. I would recommend them (and have, actually).