Public Storage Self-Storage Units at 8830 Long Street, Lenexa, KS

Thanks for all your help DJ. Wonderful service!

DJ has gone above and beyond for us several times. We've never rented a storage unit before and didn't know what we were doing. He always returns calls quickly and is very friendly and helpful. The property is kept in good clean condition.

Really recommend this location. Very clean and well taken care of by management. Who os also very friendly and helpful. Ive had past bad experience with the company but this location gets great rating from me. Also had good price that hoping won't change to soon like usually does. But as far as the facility itself i give 5 stars.

She is always very helpful and friendly property always look good give this man a raise

This location has great service! DJ at the front desk assisted my Mom and I with renting my storage space. He was wonderful with making the renting process easy, and explained all of the details about our space very clearly! He was also very cordial and helpful towards my mother whenever she had questions, and overall made our moving experience very seamless. He was also very open in regards to questions and feedback if there were any issues with our unit or with getting around on the property. If ever needed again, I will not hesitate to use this location again as my trusted source of storage for and moving. DJ was fun to interact with, and I hope to do business him again when I do return to this location!

Don't rent from this loc. Or any other. We had a unit reservation 2 weeks in advance. The day before we were to arrive at the loc. We found out after 6 phone calls that they gave our unit away. But there were other units that they could give us at almost twice the price. Will never recommend Public Storage. O. 1 star is to much.

Quick and easy process of contacting Public Storage and securing a space. The 10x30 space is clean and the rolling door works smoothly and is easy to secure.

I rented a storage space today. DJ was very helpful on completing my rental. I had many questions. He was patient and so kind! Thank you for taking care of me!

Dj was very nice with us !!

Great customer service and good pricing

Best storage unit around great price and ability Thank DJ

DJ was very helpful

DJ is an Excellent property manager!!!! Great service.

Dj is an amazing help! He assisted me with getting my rent reduced during hard times.

DJ was very helpful

DJ is helpful, informative & very kind .

I have really enjoyed my experience renting space for my business here! DJ has not only been helpful in regards to my storage but a pleasure to speak to when I run into him!

Shawn is awesome! Good customer service.

DJ was great. Took care of getting my rental set up. Very professional, outgoing, and personable.

Dj was very nice and good to talk with

Got me right in, the guy that manages onsite is knowledgeable and courteous. Thanks!

Dj was very helpful and a really nice person to work with. 6 stars!!

DJ provided me a wonderful service and answered all questions. It was a wonderful experience.

DJ, Was extremely helpful. His customer service is five-star. He’s very polite and respectful and knowledgeable!

Dj has been amazing. He’s professionalism and kindness is unmatched. 10/10 would absolutely recommend! ⭐️⭐️⭐️⭐️⭐️

I’ve been renting on this property for more than 10 years, and have always been very happy with the grounds and unit. Recently downsized to a smaller unit and received excellent assistance and customer service from DJ, the current property manager. Would recommend this location to everyone.

DJ helped make my auction process seamless. Thanks DJ!

DJ was Wonderful! We had a fun experience today! So happy we are switching to this location!

DJ is awesome. Great service

After meeting with Shawn today. I met with D.J. Looking for a parking space for my enclosed cargo trailer. D.J. helped me by giving me the information I needed to make my decision. D.J. Is always helpful. The Lenexa staff are all great people.

Just recently purchased a unit at the long street location. I really enjoyed meeting DJ he was very helpful and together we found a unit that was right for me. I was also able to download the app and with DJs help navigation was a snap. I look forward to my next visit. Great Job!

DJ is awesome!!

DJ is super helpful and friendly. Positive attitude.

DJ was beyond helpful! Very pleasant to work with. Glad it was him I could work with!

Shawn - awesome help and assistance.

So friendly and willing to help me with my storage needs!

DJ was fantastic. He was very professional and helped me with everything and helped me with all my needs.

My first time experience ever getting a storage unit was a breeze. The manager was extra helpful, knowledgeable with a great sense of humor! Despite me having to move my things to a storage unit, I appreciated the manager awesome energy! I believe his name was DJ, he Walked me through step by step and got me squared away. Great professional customer service and guaranteed to leave with smile! Thank you!!

I had a great experience at Public Storage today, Marcia was polite and friendly and very helpful with all my payment needs a truly great asset.

OMG! DJ was amazing! If you go to this location ask for him. Very detailed and good customer service. He was everything ❤️ thank you

Awesome service showing us the whole process from DJ.

Dj was the bomb. Very helpful and polite!

DJ made this whole so easy. Super helpful and kind.

DJ was a very knowledgeable and courteous man.

Marcia has amazing Good Quality/Customer Service. She is super pleasant and needs a raise.

DJ was extremely professional and helpful.

DJ is amazing!!!!!

Don't get a storage place unless you will be out in a year or less. storage places will raise your rent every year!

Shawn was very good

Dj was very personable and very helpful.

Very exceptional service

Best Customer Service thank you DJ

Dj was Very friendly and nice and helpful

D.J. Showed up and helped me when I got the wrong information l. Your phone customer service needs to get it together. He didn’t have to help me, but he did and was just the most professional and kind person. Give him a bonus.

DJ worked w/ me today, awesome service!!

Allison did a great job

Alexis was friendly and helpful. She made the process painless and hassle free.

Alexis was great

Alexis was amazing! Great customer services skills!

Haven’t moved my stuff in yet but Brandon was very helpful with all the procedures over the phone!! Update. Alexis was very helpful to me yesterday and today but we’ve only had our stuff here a few months and got notice of a $50 rate increase! Space is not worth $170 a month.

No one onsite most of the time. Storage spaces well maintained but the internal drive is like riding in a rollercoaster

I just wanted to take a moment and mention how Denell was great at helping me with a problem I had with my unit. I called in to complain about a problem with things leaking all over my things, from the ceiling. I tried calling in a couple of times before and spoke to two different people about the problem, but they didn't seem too concerned about it. It wasn't until I called the 3rd time and got Denell. She was able to take care of my problem and get me moved to another unit. She showed good customer service and kept me from going to another company. I really appreciate her concern and all her help in resolving the issue.

Brandon was excellent and very knowledgeable.

Brandon was of great help and extremely informative

Was informed last minute about them closing their location and was told only days before it was to be demolished. When I went in on Sunday to close my account, there wasn't anyone there at 2:00pm.

Very difficult to be told you have to move a whole storage unit out of the blue (due to renovations) I would recommend storage Mart. I got the same unit for over $20 cheaper a month.

Unreal. Place is an absolute dump. I show up to pay and get my keys to my unit and the door is locked and no one is there. No one answered the phone after multiple calls and waiting there for a bit. It’s ridiculous they call me everyday for no reason and then when I show up, they aren't even open during their listed business hours.

Different property manager there everyday this week. From what I understand, they are needing to hire some people really bad and really fast. I even applied for a job...but I got an email stating that I wasn't a good fit. Maybe it was because I fell behind 2 months on my storage payment. I got it paid at the very last minute...the day they were planning to auction my entire storage unit off. Some (most) of the people I've seen come through there as "property managers" have been less than professional. I had a really bad experience just this morning...and all I wanted to do was pay my payment. Thing is, they could hire me and most likely get much less turnover and 100% better customer service. Reading through all these reviews...and I can see so many wonderful reviews about Jessica! Yes, she was wonderful, caring, and courteous! Great customer service skills and made me feel cared about. Looks like she was very good to many of Public Storage's customers after most were probably cranky and irritated after the stressful process of moving. So...why is Jessica gone now? There's been a "Mary", "Rebecca,", a foreign man who I couldn't understand...all this week. Please bring Jessica back! Look at all her wonderful reviews. I was really treated poorly and unfairly by whoever was there this morning.