Public Storage Self-Storage Units at 1550 Old Church Road, Streamwood, IL

Great Customer Service caprice great person love Your smile

I rented a storage unit from July 22 till May 23 and had such a pleasant experience. Safe, secure, clean and Darren is so friendly! I would recommend this facility to anyone in the area who may need a place to store items.

Location is well kept by Darren ,his always so friendly and helpful.

Darren was so helpful with the rental process. I feel so relieved now that I have my space. The property is so neat and clean. He made me feel so welcomed here, thank you.

For the most part, public storage comes in handy when you’re lacking storage space at home. But I’m 67 years old and I’m living on a fixed income so I don’t have any MONEY EXTRA MONIES TO SPEND. Unfortunately after being a storage unit renter, my storage rental fee goes up EVERY YEAR by at least $25-$30 dollars. I’m now paying $183.00 dollars per month for my unit and I’m on disability (SSI) because I’m diabetic and I’ve got COPD, which only pays $914.00 monthly. I think there should be a limit on how much DISABLED SENIORS CAN BE CHARGED. The public storage I use is in Hoffman Estates, IL. (iStorage) on Bode Rd. The only other complaints I have is the management has to manage two storage outlets and they’re unavailable quite regularly. The pavement is also loaded with Potholes that are hazardous to our vehicle’s suspension. I hope my input will have a positive impact towards making some improvements.

Great customer service and the best experience ever. I will come back if I ever need to!!!!

Darren is always so welcoming when we first got a unit , we needed a second unit he help us out with it . Always super friendly

Darren so nice staff as well. Very helpful kind and caring always check the units and making sure everything is safe and secured super kind and helpful thank you

Darren is very helpful

Great staff Daryl was a big help he took the time to help me set up my account

Staff is always helpful and does a great job! Darren provides excellent service, is always available and extremely helpful. I was using this location for over 10 years. Highly recommend as the location is great and Darren goes above and beyond and is fantastic to work with! Would of left this property long ago if Darren wasn't there. Thanks for everything!

Darren is fantastic and extremely helpful. Highly recommend this location. Appreciate all the support and insight he gave us!

DARREN WAS VERY HELPFUL, AND KNOWLEDGEABLE WHEN SHOWING ME A SPACE. THANK YOU

Darren was so helpful when we visited the store and answered all of our questions

Facility was clean! Darren was an awesome help

1st, I want to thank you'll for such great customer service and a experience that made me feel as tho my things would be safe. 2nd, I want to give a Huge Thank You to Darren for his hard work and great service. His detailing of how things are were are excellent.

I called to ask about a rental unit and Darren was the biggest help a person could ask for . Thanks a lot for everything your the best !!!

Thank caprice for your great customer service and dealing with my situation you rock !

Caprice was awesome very funny out going

Love caprice service thanks for your help !

Thanks for your help with my rental caprice

Never seem to be ACTUALLY open on the weekends. Supposed be open by 9:30am. Funny how there's never any signs indicating someone is on lunch or if the place is open or closed...

Darren was the most helpful person ever, very professional, explained everything to me

Great job caprice thank you for your customer service

Darren was extremely helpful, knowledgeable and always eager to help, he managed all the paperwork really professionally and property was kept clean at all time. He also demoed me on how to use the app and walked me through it . 10/10 service

This is a nice clean place with good people to assist. Darren *5 makes sure people are treated properly.

I've been with this facility for over a decade and am very pleased with the current manager Darren. He is always pleasant and always with a big smile! There have been times when I've had questions or issues and he's been ready and willing to assist me in every way possible. Thank you Darren!

Good facility. Very clean.

Darren is a great manger he was very very helpful and gave me the best price and size unit I’m very satisfied and recommend him everytime

Had a great experience at this location. Darren was very informative, helpful and kind. The facility was very clean. Looking forward to coming back

Darren very nice helpful good job!

Darren is the guy to look for.he will help u with anything u need

Very nice facility and Darren was super helpful!

Caprice was awesome with my situation great customer service

Great service caprice with my rental

caprice was a big help with my reservation and rental move in great service

It was a Fast and easy process, Darren was extremely helpful with locating an appropriate size unit in such short notice. 5 stars for great customer service 😊

Darren is the best out of the best! Always helps me out with whatever the situation may be. Amazing customer service!

Omggg caprice love caprice service so nice and sweet person To go helpful for

Had no problems getting a unit and was handled with very good customer service.

Darren was very helpful when showing us around but I am going to complete the e-Rental when I get home. Clean property.

Darren was a friendly and warm person to deal with, I bought some boxes from him

If not for the price increase, we'd still be a customer. I want to give a shout out to Darren at Public Storage Streamwood for making the rental experience from start to finish so seamless. He was very helpful to address any questions or concerns. I also think the Public Storage app is great! Really liked the ability to open the gate from my phone.

Darren is very helpful and knowledgeable of the process. I appreciate him answering my questions and giving me all the details needed. Thanks!

Caprice has the best customer service great personality love her vibe

Caprice was cool girl great customer service

Caprice was awesome great service love her customer service

I originally only planned to store my things for a few months. Now that my plans have changed and I will be renting longer, Darren has been helpful and understanding with me. I've also noticed his attention to details with his job. He showed me a product that is wonderful and is keeping my items free of moisture. I'm so happy he showed me that and it works great.

The online process was nice and smooth, but the customer service at the location was awesome. Darren made the experience easier given then complications that moving can bring. He was just super nice guy making sure he went threw the smallest details of question we had. I’d recommend this particulate public storage location any time!!

I can’t remember who helped me but he was a pleasure to speak with. I was calling on behalf of my dad’s storage unit and he was very helpful! Thanks so much for your time on the phone! I’ve also been to the storage save and it’s always very clean.

If I could give infinite stars I would! We’ve ran into a few issues (unrelated to the property) and Darren has always gone above and beyond to help us. He has made our public storage experience extremely easy and entertaining. Thank you so much Darren for all your help. Much appreciated from the Bath and Body Works girls.

Darren is a person who provides excellent customer service, very friendly and above all very attentive to every detail. I am very satisfied with the service and I recommend Public storage 100%. Thank you Darren for everything.

The old church rd location was so friendly, informative, professional, and courteous I will recommend to anyone

Darren was an incredible guide and aid in helping us find a safe space to put our items! The process was so easy and he is such a friendly person for the job. Would always recommend public storage and Darren!

Darrin made my move in process fast and seamless. Thanks again

Darin was a joy to work with. Thanks again for making process so easy.

Darrin was awesome. Thanks for all the help and for finding the unit I needed. Great job.

Once again Darrin came through and provided my family with great help. Thanks again

I had an great experience with Darren . He was very helpful and friendly.

Great place to rent. Staff is very friendly, helpful and informative. Highly recommended for all storage needs. Thank you all!

My son and I had to clear up a billing issue. Darren resolved the issue easily and he was a pleasure to work with. He’s a very pleasant person.

It doesn’t happen often at all I write reviews, but this is the time I really want to do that. This is about Darren from Public Storage 1550 Old Church Rd. in Streamwood, Il. 60107. Here what I want to share. I use different location (not far) but know Darren from that location (for quite some time now). It was always a joy to meet him there when making my monthly payments (which are not that exciting though - who likes payments). And here it is. I wanted to tell to whoever may read this, that first, Darren’s personality is that you always want to meet him and the second, whenever I asked him for anything then from his side, there has always been a warm welcome to those requests and ‘things delivered’ as I needed. That doesn’t happen often THESE days and will be less everywhere in the Future I predict. Then Darren was moved to Streamwood location. I will tell you this – I do not go to my closer location to make my monthly installments. I drive farther to his currently location – since I just want to see him and exchange a few laughs and again – whatever I ask and ask for - is always welcome. If you have your requests and you like this treatment – this review can help you with that also with BEST ARRANGEMENTS available that he diligently always is open to look for and he makes happen and for you he will too as I as one of the customers have been experiencing. I would tell you this though - follow Darren. Andrew Morawski.

Caprice was helpful with my rental quick and fast and very friendly girl good customer service 👍

i am new to storage units. Darren Patrick was very helpful with everything. will recommend to family and friends. 5 stars ! great job. 2nd review: Once again Darren was a big help. He is very kind hearted and friendly. I have recommended many people to come by and see him for any new units they need !

Rather location is perfect for my needs and the manager Darren is a great asset to the company. The PS app is so convenient.

Darren was very helpful ! And had amazing customer service ! We give him a 5/5!! Thank you !

Greatest service we ever had

Best service this side of Mississippi

Great customer service overall from Darren. 100% recommend!

Great service and reasonable pricing.

Great location for your storage and plenty of room as we used this for a temporary spot before we moved. Price is super affordable and fair. Employees here are great as well. Darren in specific is one hell of a worker here! Totally the nicest employees I’ve came across in any business cause he’s super helpful and understanding. Overall, a great place to store anything you desire and would highly recommend this place.

I have used several Public Storage facilities in the past, but this one is the cleanest one I have ever seen. Even in the winter, the driveways were kept clean of snow. Also, DJ and Darren were always so friendly and helpful, that it was like being helped by old friends.

When I came to visit Darren the manager was very welcoming and helpful. He also told me about the psi. What a great app!!!

Darren - man where do I start!! I have not met someone so dedicated to a company and the clients he serves at the same time. It's hard balance to do right and be right. 2020 was a scary year and when i need to come in he made sure that I knew I could and would be safe. In 2021 when I was affected financially he gave suggestions so that I could stay on top of my billing which I still have to admit I am not the best at but it felt okay and didn't feel ashamed. He always has a smile and I feel my belongs are safe at Public Storage because he is there.

Highly recommend this public storage..The manager Darren was very nice and helped me to accomplish what I came to do and any concerns or problems he was quick and happy to help me.

Recently, I lost the key to the unit when it fell in the lake. I needed to get to the unit and filled out to have the lock cut on Wed. Darren was very helpful in contacting the manager several times via email/phone call. I explained I have medication that I need to take from the unit as it was place there in error. It is now Friday and the lock is still not cut and I was told the manger is OFF today, that it can take up to 2wks to cut the lock. I've never heard such an absurd excuse. I am on auto pay, never missed a payment but I will be removing my stuff from this location and moving. THEY WILL ALSO RAISE YOUR FEE AFTER A FEW MONTHS. THEY WILL HOOK YOU UP FOR LOW RATE BUT IT WILL ALMOST DOUBLE AFTER A FEW MONTHS SO GO SOME PLACE ELSE.

Quick and and professional service by Lori. Just be aware that the monthly charge can increase with 30 days notice. The price will double or triple the rate or more if you plan to stay more than four months.

Darren is super friendly and very helpful. When I reserved my unit, he called the same day to ensure that the unit was available. The unit was clean and easily accessible. Highly recommended!!

Dan was excellent. We will be recommending this location. Super easy fast and efficient. Thank you public storage and Dan.

Darren the property owner is super friendly and helpful. My experience at this location has been amazing!

I recommend this public storage BIG TIME, The man helping me was very nice, I believe his name was Darren. He helped me get my unit quick and easy, really great guy highly recommend.!

I called in to inquire about renting a storage unit. The gentlemen identify himself and he was very very clear in explaining what they offered and what specials they had to offered. I want to say thank you for your time and your expertise advise that you given me so that I may rent a unit. He explain to me the new public storage app that i can use and the rental amount was within my price range.

Darren has always been professional and patient with me when it came to all my questions when I inquired about storage. Thankyou so much Darren !!

Darren is the man, great attitude and very helpful.

Best FRIENDLY Service. Darren was courteous and helpful. He helped me with advice to keep my costs down when i went unemployed. He guided me to get to get my BMW through the big snow storm mess. In a friendly carefully worded way, explained all the parking and other polices to protect me and make sure i was fully informed. I was in and out over 50 times and he was friendly each and every time. I have used u store it in Streamwood and everyone of their customers talk about one of the managers as being highly unfriendly. The experience was awesome at Public Storage with Darren. I also just opened an account in Milwaukie Oregon. That manager was very nice as well. Good job Public Storage. You choose great people.

Darren was very helpful

Darren is a stand up guy. Very clean, well managed facility.

Been dealing with this location for a while has never had any problems the site manager Darren is so nice and helpful if you are looking for a storage place in the area I would definitely recommend this one

I was having a hard time finding a storage unit and Darren made all my worries disappear. I will definitely recommend this storage facility to my friends and family

Darren is one genuine and honest man. The way he treats his customers/unit owners are superior over anywhere else during this time of global catastrophe. If there is one storage unit company I would recommend, it would be right here at, Public Storage!

I came in this place & Darren was professional & very helpful i was inquiring about prices for a unit to some things i needed to put away. I’ll definitely come back & get a unit very soon

Great customer service. Clean facility.

Darren is great the staff has great communication,Darren and the staff are always professional and courteous. I recommend you go here

This location is located convenient for my families needs and Darren was helpful and informative about the location. Thanks

After checking for a space, Darren was helpful and suggestive with merchandise to help with my move.

Daren was very helpful when I was checking out the location.

Darren was very helpful when I called to inquire about I formation on the storage unit.

Darren was very helpful when inquire about storage unit availability.

A great guy that Darren was, he was so thorough with the explanation of the facility and the do’s and dont’s of the property.

The manager has great customer service. I highly recommend this location.

Darren is a good and outspoken employee.

The property is clean and well kept, Darren was knowledgeable and nice when I spoke with him. A joy to deal with.

Darren keeps the property clean

Wow, what a knowledgeable employee, Darren knows his policies and I felt he is a good person to deal with and I will return to this place for my storage needs.

This place doesn’t even deserve the one star but in order to write a review I have to leave it. After hearing how my family was treated especially during covid is just disgusting. Times are hard now and you’d think people would understand that but this world has people in it who have no sympathy for others. Darrel or Darren whatever your name is, you shouldn’t be working here if you have a bad temper. NOBODY deserves to get treated the way my family was treated while kids are in the car hearing everything your ignorant unprofessional self was saying. This place needs to get rid of you ASAP.

Not sure why people are giving this place 5 stars...as of Feb 1st my family and i were evicted from this place thanks to Darrel....he said we looked at him wrong.....really Darrel well at least you accomplished what you said you would do when you came out to our car yelling, with my kids in it mind you. Saying you would have us out of there.....have a good life

When looking for a storage place, I had questions and Darren was so patient with me and my many questions. I found the property neat and unexpectedly clean. This will be the storage place for me, thanks for your help, Darren.

This storage unit is so dirty. The worker Darren is the most rudest person I've ever encountered. One time I arrived and he was outside yelling at a family. I'm glad I'm moving out of here going to a cleaner place, Extra Space storage.

Darren was very helpful, friendly and funny. Easy to talk to. He took the time to explain and go over everything. He walked me to the storage unit and again explained what I needed to know. I was impressed with the cleanliness of office, building and storage unit. I would recommend this location!

Darren was very helpful and when you make the decision on the unit you will be renting at this public storage

Sara was a great help getting me all set up. And everything was fast and easy.

Darren has excellent customer service

Darren was great help thanks Darren

Darren was very nice and help, excellent customer service.

Darren has good customer skills

Darren provided the best customer service.. i told all my Facebook friends about him

Thank you, thank you, thank you so much Darren. I truly appreciated the great customer service. You were very helpful and accommodating.

I have only been renting from this facility for 5 months now. The staff is very nice and the company itself looks out for their customers. Thank you public storage!

Darren Patrick was a great help I needed a place to put my things until I move and he helped me choose the best plan rates and made sure I had everything I needed very good customer service Thanks Darren

Darren patrick is awesome he goes above and beyond his job description very helpful excellent customers service a pleasure to do business with thanks again he needs a raise

I really want to give a shout out and two thumbs up to Darren at the Streamwood Public Storage location. He went above and beyond when we had a bit of a mix up with our scheduled move out and we were able to cancel it and get it all straightened out, no problem. I've had good experiences with this location, and eventually we will be moving our things out, but for now, we're extremely happy with our experience. Thanks Darren!

STORAGE FACILITY IS CLEAN. EVERY TIME I WENT IN, THE TEMPERATURE INSIDE WAS IN THE 70'S, INSIDE EVEN WHEN IT WAS ALMOST 100 DEGREES OUTSIDE. THEY TAKE CARE OF THE CUSTOMERS NEEDS AND WANTS

Jasmine was very helpful and gave me all the info I was looking for.

Darren was very helpful. Great at explaining everything and followed up to make sure everything was going well.

Loooove it DJ was amazing..

I believe the guy who is the manager of this location. Is really great guy, very friendly and nice. And if something is wrong inside or outside of the buildings. He always gets right on top of it and does his best to fix it and or make things right. And to tell the truth. The best manager they have had at that location in a along time.

Snow and ice needs to be cleaned up before somebody gets hurt . Management has made a concerned effort to correct the situation and has removed the ice and snow .👍👍👍👍👍👍

DJ is the man. Set up was just a few easy minutes, and I was ready to start storing my stuff. He explained things well and thoroughly, and had made my experience easy, which is what my life needs right now. Thanks man!

Lulu was very nice, explained everything to us. For our 1st. Experience in renting storage, it went very smooth.

DJ is awesome!!It is nice and clean.

Polite person DJ. Helpful.

I stopped by to do some price shopping at this location and experienced excellent customer service! The pricing was great and the process was simple and easy as 1,2,3. Highly recommend this location.

It was great to work with today Nikki. She help evrthing go by so smooth. Great people all around.

I had no problms when renting here everything was very easy and the employees are awesome with answering questions

Dj rented to me a week ago and it was a great experience he was very helpful and energetic i was very happy with the service he provided kalista called and checked in with me today and asked if there was anything we couldve done to make it better and saw how my process went overall i am very happy to bring my business here

I had a pleasant experience with a DJ he was very polite and funny help me through the whole procedure very fast I enjoyed it look forward to doing business with public storage because of him

Very helpful and friendly - I’ve used this company for a year and very easy to get along with the site manager.

I originally wrote my review when I first rented my unit here but I am editing it now to even further say what a great facility this is since google won’t let me write another review... out of the several cities and storage places I’ve rented where I’ve lived in the past few years this has been my favorite! Not only is the place always super clean but the manager DJ is really amazing. Always super friendly and goes out of his way to help. When I ran out of space in my unit DJ help me figure what size to get for a second unit that best fit my needs and at a great price. I’ve never been happier with a storage service. Thank you DJ for running such a great facility and taking such good care of your customers! Original review: DJ was super friendly and awesome! Made my eexperience renting a unit a very pleasant!

DJ was very helpful! His service was fast and efficient and exceptional. The facility was clean, need and tidy office (filled with all of the packing supplies and locks). DJ gave me a tour and showed storage unit to confirm the size I needed and offered others sizes if needed. Excellent service. We highly recommended this location at Public Storage.

Khalilah was fast, respectful, and very helpful. She explained in detail when I needed it and had great customer service skills. Her help was much appreciated.

Just came in to buy boxes and the girl Kari was so nice to me. Definitely recommend. Great hospitality!

went in not knowing what I was needing, DJ walked me through everything and helped a lot. great customer service.

I've stored with PS for a long, I love the facility and the great customer service. Kari is such a great lady.

Great service and no problems, I recommend DJ the general manager to go true the process and inform you whit any information you may need. Thanks DJ!!

David was very helpful and the service was great

I went there to look at some units and get some pricing and that dude D.J was awesome. he showed me around very helpful and funny. place is great

decent prices good location. thank you DJ you was a big help

DJ and the other staff were really helpful! I was trying to retrieve/recover a relative's household goods that had been shanghaied by an unreliable mover. Had to coordinate access to the facility for another moving company, access to the unit from the unreliable one, and time was of the essence. They helped make it all happen. Thank you!

Real like the service here on old church Dj is the best really helpful.💯

D.j was awesome, friendly and made process smooth, easy, Informative. Quick and effortless.

Very professional and understanding to customer needs. I would recommend this location to anyone.

Kelly is so nice an helpful

DJ was fantastic. He gave me all the information I needed to know and made me feel very confident in my purchase decision.

Awesome service

D.j. was an awesome help, thank you

5 stars great location DJ was a big help!!

pretty decent place david was very cool and knew his stuff

DJ! Freaking awesome employee! Funny, kind, and extremely helpful with every question asked. 😂 when we almost forgot to get what we purchased, he ran back out to give it to us. Small gestures go a long way. Thank you so much again for your help!

Visit to pay bill deb was helpful and very pleasant in assisting me too thumbs up

DJ was very helpful and knowledgeable on the product and storages.

Great place, great customer service! D.J. was a big help, answering all of my questions!

Very helpful and friendly.

Great service !

I have never used public storage before but Kelly made the experience very easy and pleasant.

DJ outstanding professional friendly person

David was extremely helpful. Great experience!

Very good

DJ was very helpful in accommodating exactly what we were looking for and made getting a storage unit a very smooth process!

I had the pleasure of working with Kelly who was so friendly and willing to answer all my questions. Kelly really was a breath of fresh air. It's hard to find that these days. She's one of those people who you can just feel her confidence in what she's doing. She believes in her company and it's products and it shows. I felt like I walked away with a new friend today!

Went in to get some prices and DJ was so helpful and friendly! He answered all of my questions and helped me figure out what I’ll need for when I move.

The office staff is extraordinary! D.J and Kelly are a great team. They're both very knowledgeable about their business. I wouldn't want my stuff at any other storage location. Thanks for all your hard work! It isn't going unnoticed.

The facility was very clean and the gentleman who helped me , DJ , was very friendly and answered all my questions. He advised on the perfect unit for me, thank you DJ!

Kelly in the office is fantastic. She was so helpful finding me a parking space.

DJ was very helpful through the whole rental process.

DJ was very helpful. This is my 1st time getting a storage unit and I had a lot of questions. He was very detailed and helped me feel that my belongings are safe.

I called to make a reservation on tuesday and was able to open and use my storage unit all on thursday. Kelly was super nice, accommodating, knowledgeable, and helpful to my first time using a storage unit. The units are clean, heated, and accessible

Great service!

Patricia was very nice and helpful with my process. Place is clean and staff is friendly. Highly recommended coming here.

Everything work out great

Patricia was very helpful, she answered all my questions

Had GREAT customer service from Patricia , helped a lot , provided many size options and had great patience waiting for me to decide on a unit

I Had a great experience at this location. The sweet young lady Debbie was very nice and professional. I would definitely refer a friend.

Managed by fools lately. I have been a customer since 2009 on and off. I had to wait around to get my stuff. A manager who was there for a day on 9/27/2018 from a Schaumburg facility was more helpful and I was able to get all my stuff in 30 minutes. They need training. The lady Patricia who is there now and her district manager need a lot of training. I found a better facility and never public storage again. The so called corporate office called and I gave this location a bad review.

Patricia was amazing and super helpful!

Patricia was awesome. She help me and my mom with everything. She explain everything for us. She is a very nice person to go to get help keep up the good work

Came to rent a storage and Patricia was so helpful and took her time explyrhknhs to me

First time coming to get a storage and Patricia in the front desk was so awesome!! She took the time to explain everything to me. Wonderful experience! Will come back here if I need a storage in the future.

Kelly was very helpful! Easy access and clean place.

Patrica was very helpful.

Patricia is the most wonderful understanding and professional of all Public Storage Employees. Nationwide!!!!!! Thank you for choosing Her, in your hiring.... Keep up the good work..... Thank You for Her......

Patricia was extreamly helpful on my move out. She kept the storage facility very clean every time I saw her she was walking around with a broom sweeping but she wasn't taking care of customers. She will be the reason why will be a return customer. Thank you.

Great service.

great experience here, Kaylee was so helpful and patient with me since it was my first time using a storage facility. would definitely recommend to anyone looking to use public storage for short or long term.

Not a clean place and they raise your rates a few months after you sign up. They also charge you high prices for climate controlled then let the building sit at 93 degrees. Avoid this location.

Great staff... The on site manager was really nice and great in explaining the whole Storage experience, that had really convinced me to choose them over other storage places... Easy access, really clean in and out, a really nice experience without any problems what so ever :D I would give them a rating of SIX stars if I could :)

Good selection of storage

👍🏾👍🏾

Kaylee was very helpful and friendly! She helped me get the perfect size unit for my belongings and a parking spot.

I was very happy with the service. CeCe was great setting up a meeting. Kaylee was a wonderful representative of Public Storage. She answered all my questions and took care of my needs.

Nathan was a big help today! We wanted so save money and get a smaller unit and he found us a great unit and a better on line price so saved even more than expected !

Great Self-Storage Building, excellent location, super manager. He helped me through the whole process, did not rush through anything, explained each step; I am totally pleased with my choice at this location. Great pricing also!!!

Irene was very professional and informative. Excellent customer service.

Irene was excellent!

Good Ol Nathan! He's professional had a great sense of humor. helped my husband get a spot to park his semi every night for a great price!!

Nathan was great. He had our key ready when we walked up to the office. Very personable. Clean storage area.

Princess had no parking space open so she called other locations until she found one. Thank you

I needed a smaller space than was available, so I moved out at the end of September. But I used this facility for 5 years before that, without any problems. I found Leslee to be exceptionally helpful and professional. She takes pride in being the best there is at her job, and I predict great things for her future. You guys at Public Storage had better take care of her, or somebody else is going to sweep her up.

Princess was amazing everything was great!

Lessee is the best. If you need help ? Ask her.

Very friendly staff. I was a bit stressed about the high pressure sales pitch while checking in. Since that time, every thing has been a great experience. Would recommend to friends and family.

Leslie was very nice and helpful

Front desk people are very nice. So many signatures for such a small transaction. High pressure to have you purchase insurance like a car rental. Inside is clean. Biggest gripe is that cart is only available during business hours. Very inconvenient. I can only go when I am not working and my unit is far from the staircase. Only need unit for short time or I would switch.

Leslee has been a great help to us in starting using this facility. The unit is clean and has been easy for us to start filling. We have a second floor unit, but access is quick and easy with use of the large elevator, also it is very close to our home .

Been here at property 28491 over a year now and never had a problem. Everything is very nice here and when i had a question Leslee helped me out. Would highly recommend

I have had a unit here for over a year. I have had no problems with the facilities or the staff. Leslee in particular has been very polite and helpful. I recommend using this storage facility.

Great customer service, and great prices . Came to front desk and Leslee was really helpful helping us with our need..

Leslee, is wonderful,made process so easy. Very clean and maintained.

Great service , cristian did an awesome job helping out with any questions I had

Staffed by friendly and helpful people. Great customer service.

Needed to rent a storage unit and needed help. The manager Caitlan was great. She helped me select the right size unit and made me fell safe about storing my things there. Caitlan made the whole experience painless and easy. Thanks Mike

Do and the rest of the staff are great! Had the the unit for a couple months. Great price and no drama, will definitely use again!

I was greeted with such a great smile and warm welcome by Stephanie. She was so helpful to provide me with all the information and guidance needed to make moving a lot less stressful. Thank you Stephanie for all your service.

Steph was awesome. Really helpful with set up. Thanks steph

Stephanie was very efficient and has a great attitude. The facility is very clean and well maintained.

Helpful staff

Stephanie is a great person very friendly!

Went in the other day to get boxes and stephanie was very helpful.

Leslie was very helpful on my checking in.

Stephanie was extremely nice, very organized, and professional. Quick and painless setup.

Stephanie was a great help. She made everything easy and hassle free. Great experience.

Stephanie is wonderful a great help and very knowledgeable

Stephanie was great help and answered our questions.Great customer service..

Both ladies assisting were extremely pleasant and informative.

Stephanie is so helpful and knowledgable! It was a pleasure working with her!

I worked with Stefanie from the beginning and she was a delight. I'm so sad to leave her and the rest of the team I'll definitely miss seing her. Everyone should use this storage facility friendly faces and reasonably priced spaces.

Very clean facilities and friendly service by Debbie and Samantha.

Stephanie was a great help. She is always willing to go above and beyond. Great cudtomer service

Always so helpful at the office! Leslee M. was a great help!

Stephanie was a wonderful help. She was very knowledgeable and was very patient. She made my first time renting a storage unit very pleasant. If you're looking for great customer service Stephanie is your girl, she went above and beyond expectations.

Stephenie was very informed and polite. Great service.

The manager was thorough and speedy processing my paper works. I've got a locker in about 15 minutes!

Stephanie was very helpful and has great customer service. This public storage is by far the best. Very clean and helpful place.

Debbie and Stephanie have been such a huge help! They helped me figure out what I need in order to stay on schedule with my move. They pointed out the money I will save over time and the importance to keep my property safe. I would highly recommend Public Storage when moving! They had such great personalities and made everything so much easier for me.

Debbie was wonderful today very friendly and helped me set up auto pay

Stephanie and Debbie are always very nice and helpful.

Stephanie was very helpful and has great customer service.

Great experience each time I stop in. Ask for Stephanie. Great customer service!!

Stephanie was very helpful and knowledgeable!

Stephanie was a great help. She took the time to help my mom find the right storage unit and inform is as to how to store or items properly. Stephanie you're the best! Thank you!

Stephanie keeps this location clean and has a great caring personality

Stephanie made the move in process easy. She was very nice and eager to help!

Stephanie was great and made the process of getting a storage unit painless. She went over everything and answered all questions. The location itself had great prices that cant be beat.

Worked with Paula to help assist with the move in. Over all a very nice and easy process that made moving in go smoothly. Paula was very nice to work with.

What i liked most about public storage is when my storage flooded and the staff was very courteous which was Stephanie who is awesome about being very a tentative on getting me all the info i needed for insurance and immediately moving me into a different storage unit Alao i like the idea of beong able to access my storage 24 hours due to i am basically living out of storage having to run back and forth for items and it's convenient. Last but not least i like the idea that the staff are very friendly and they walk around the units speaking and asking if there is anything they can help with and Leslee is very nice and helpful.

Stephanie was very patient with all my questions and concerns. She was very informative and had great customer service!!

Stephanie S was extremely helpful getting me set up with a great deal on a nice-sized unit. Thanks!

Stephanie helped me and she was extremely knowledgeable and patient I had a lot of questions and I appreciate her going over each part of the paperwork with me and she walked with me and show me each of the units and I can't thank her enough for her customer service and her patients

Stephany S. Did such a great job helping me figure out my box needs shes amazing !!

Stephanie S. was a great help she assisted in all my needs and didn't hesitate to make sure i felt comfortable storing for the first time.

Living in a small apartment; I needed a place to store my work materials.I have been using this Public Storage site for nearly 20 years. Convenient-,Clean-Safe plus friendly and helpful Management. Also a great value.! I highly recommend this facility!!!

Stephanie was super helpful when I called for information. Great customer service!

Stephanie S. was so helpful!! I love her energy and what it brings to the customer service aspect. 😆

Extremely helpful staff, could not have had a more friendly and welcoming experience here!

Pleasant staff. Lindsay and Alex do a great job here. Highly recommend.

It was most excellent. Alex was so nice and very helpful.

Schlepping a house full of stuff into storage is a dreadful thing but Alex and Stephanie were a mitigating influence. They are both good-natured and helpful young people. Their youth belies their very professional customer service skills.

Alex the manager was very helpful and super easy to work with. The location looks very clean and secure.

Leslie was first class, thorough and very professional. He walked me through the process, giving me valuable tips and suggestions that a seasoned vet would know. Great location, great service and great experience.

Outstanding service given by Stephanie

Very helpful people working at this location. Thank you Alex for the directions

Easy and affordable. Alex at the front desk was prepared with everything we had talked about on the phone and made the whole process very fast. I would recommend this location to anyone who likes straight forward easy storage

He is excellent person alex

excellent service and really friendly staff. Alex was very polite and helpful through the process.

I rent garage storage in this place several times,always happy, this time a small problem with online booking but quickly resolved by Megan.So again very good service.Thank You MEGAN!!!!!!!!

The facility was always neat and clean. The service was always given with a a smile if I need a storage facility again this would be my choice.

Shanna Carpenter was extremely helpful, edifying and an overall an awesome person! Thanks Shanna!

Shanna is a warm and helpful person! And she was a pleasure to work with!

Always had a good experience, with this facility. Alex, who is now managing here, is a very pleasant young man, very patient, and very willing to help. I would recomend this facility to anyone needing storage.

shanna was very polite and helpful. she answered all of my questions and concerns. she also has great customer service skills!!!

Husband and I haven't move in 24 years and we have never gotten a storage space before, let alone know how big of a space I would need. I had alot of uncertain feelings which all went away once I got to the storage location and worked with Alex. He was extremely professional and helped to answer my questions and eased my anxiety over this whole situation. When I left I felt I had made the right decisions about everything and felt I had successfully knocked one more thing off my "things to do" list. Thank you Alex for all of your help!

Amee and Shanna were both so great to work with!!!! :-) Thanks!!!!!

I'm helping my cousin move into the storage unit, Alex came to make sure everything was running smoothly. Great customer service!! :)

I went in there this past week and asked about renting a storage unit. The representative I talked to, Amee, seemed extremely knowledgeable and friendly. She was one of the most helpful customer service reps I have interacted with for any company recently. I will definitely do business with this Public Storage location from now on.

Shanna was a great help!!! Very nice and knows what she's doing!!

Amee is AMAZING!!! There is nobody else I would rather talk too. She knows her job and knows it well!!!! ☺

I bought some boxes from here the other day and amee and shanna were very helpful

I really appreciate how Amee & Scott help us go through with everything, they made really simple for me especially it was my first time renting myself a storage.

Amee is wonderful to work with excellent customer services

Amee, the girl on the front desk has always been good to me since I rented with u company. She is very present, helpful, and does an excellent job for u company.

Awsome customer service the amazing girl that works in the front desk Howard name is Amee is always very helpfull

Awesome employee! Very helpful

I have to move and I needed from space for my extra items. I find this storage online and keep it. Right now I have got a call and email. The day before to visit the store I got another email to remember me about my visiting. When I visit the store I meet Ashley. She was very smile and polite and like good profetional explan me everything very nice. I'm in US 3 years and my English is not perfect and I have to use public store for first time. Ashley was very polite about rules and she repeat me some times to be sure that I understood everything . Thank you Ashley

I have found moving to be a stressful experience.I have found the need to move again but unable to take everything.I called Public Storage and was directed to the Streamwood facility for the best deal.I found Amee and Leslie really professional and helpful.Iam really happy with what they had to offer.I thank the both of you so very much. Irving Williams

I have been doing business with public storage for a quiet a while and Amy has been my representative . She has been an excellent rep and very professional. I will continue to be a client of public storage due to Amy's impeccable service.

I cannot express enough appreciation for this facility and its property manager, Amee. She has made a terrible experience in my life, more tolerable and pleasant. I have recommended this property to friends of mine, and I will continue to do so. Amee, is such a wonderful, and kind individual. She made me feel like I was speaking to a family member or friend, instead of another vendor, through this disastrous time in my life.