Jackie is wonderful and great at her job! She is very professional and she goes above and beyond to assist you. She is great at communicating with you; kindly addressing your needs and concerns. All of my interactions with her have been pleasant and refreshing! Thank you:)
This public storage has amazing service, specifically a young lady named Jackie and helped my cousin and I find a storage room very quickly and her Spanish was amazing.
Omg.. I wanted to vacate but Jackie got me into a smaller and way cheaper unit. Jackie thank you so so much for everything. I really appreciate everything you have done for me. You have saved me a lot of money. You are truly amazing. I hope Public Storage knows just how much you are valued.
Gracias Lucia por tu atención y servicio, tengo 2 años con Uds y sus managers han sido excelentes a la hora de resolver cualquier inconveniente
Amazing place to store Jackie is very nice.
Went with my aunt to rent a unit last week and the young lady in the office was great with us. Thank you jackie
The people at this location are the best. The location also looks amazing. Jackie and Aldo are the best.
They offer great customer service and offer a great price.
Space and service are perfect.
Jackie is a very sweet person and has great customer service.
Jackie is very customer friendly and if you have any problems she is always willing to help you out, i have had other storage units at other locations i have never had no one like her. Thanks so much for all your help.
Jackie the best !!!!!
Love
why is rent being increased about $50 every six months?! insanity - it’s not even climate controlled - literally just a GARAGE to keep my stuff. what started off as 195 rent is now 241 in two years. i’m better off just selling my stuff.
EDIT - they gave me three months of a lowered rate just to increase it to $289 with no warning. you should be ashamed of yourselves. looking for other places or i’ll just sell my stuff. not worth it
Jackie was very nice, patient, courteous, friendly, knowledgeable and truthful! She knows the business! Keep up the excellent job!
Jackie was so helpful. She came down on her day off to help me work the Kiosk machine.
I just went into storage and saw Jackie cleaning as usual. Jackie always stops to greet everyone that passes. Can someone please give me a worker like her. Thanks Jackie
Great service across the board
Jackie thank you for your help
I had a really great experience working with Jackie at the River Grove, storage facility.
She help me to acquire my storage space and made it a painless and smooth process. Thank you again, Jackie for your help and patiences with the process.
Jackie was a great help and very knowledgeable. Very accommodating and helpful
Jackie was amazing. Very helpful answered all my questions and concerns.
Thank you Jackie for getting my account merged
Jackie helped me with the app because it was being difficult. Thankyou
Super contenta con la atendencia de jacky
Tube problemas en cuanto a mi pago y ella estubo dispuesta ayudarme y solucionar mi problema.Gracias a ella estoy 100% satisfecha.Jacky muchisimas gracias
Dios te bendiga siempre
Jackie is the Best great service💪💪💪💪🔥🔥🔥🔥🔥
Jackie helped me set up my app she was great
Jackie was great and patient
Jackie was great thank you
Just rented from Jackie once again thank you so much
Just rented another unit here with Jackie. She is the best. Thank you
Management is a very hard-working group of people that work here. The last review is a false scam and needs to be reported to police for defamation of character.
Doesn’t have cameras on the back half of lot. Jackie helped someone rob my unit and then went on vacation the day after it was reported! BE WARE! YOUR BELONGINGS ARE NOT SAFE HERE! She will drive around and snoop into your storage. Put your own security camera up if you want to rent here! She will be of no help!
Jackie always so good to us when we come in
Anita and Jackie were amazing and very helpful.
I woukd like to thank Jackie for her hard work and diligence in helping me find the perfect unit. She was so helpful. I m so glad I chose this location. Highly recommend.
Jackie was really helpful and wonderful. Her enthusiasm for her work, her concern for her staff, and her willingness to extend a helping hand to clients are truly remarkable and Inspirational
Lucy was great. Thank u for your help
Jackie was great. She helped me get my unit rental and she was kind, fast, and courteous. Highly recommend!!
Jackie is a great person thank you
The Manager Monique assisted me today with downloading the PS App, she was friendly and helpful.
Everything they have been saying about Jackie in such glowing terms is TRUE! She is amazing at customer service & so patient & helpful thank you!
Per Monique Kirby is an excellent representative for Public Storage! She is professional, kind and considerate! Please acknowledge her!!
The Manager that assisted me today, was Monique, she was helpful, kind and knowledgeable and I am happy with my space!
I went in to look at different size storage units and the manager there Vanessa was so patient with me and took the time to walk me thru the rental process online. Keep up the great customer service!
Jackie was so amazing thank u so much.
Jackie es bien bueno en su trabajo
I wanted to vacate but Jackie found me a more affordable unit. I can't thank her enough. Thank you so much.
Jackie is the best makes you feel right at home right off the bat. Can't wait to meet her! Highly recommend this place especially with such a great person in charge. 😊 Thank you so much Jackie
The manager that assisted me today was Monique, she was super helpful and I am happy with the service and my space!
Jackie is great always here to green us
Jackie was awsome!!!
Super friendly and helpful wish I could find an employee that good🤷♂️
Jackie at 1700 West 5th Avenue location gives amazing customer’s service. She Check voicemail and will call you promptly as soon as she gets in the office. It’s true that they care about you💯🤗
Hunted for a good location and a good deal. But the bonus was we got such great service and attention! Jackie, the manager, is very gracious and understanding. Came in late and flustered with lots of family help and she helped us figure out how to get in and out easily even though really the office was supposed to be closing already. she also called to check on her experience afterwards. Very secure facility, great management and, the price was right. Highly recommend.
The manager Jackie was very kind, informative and helpful while renting a unit, thank you again!
Jackie is the best person for the job. She helped me with all questions, with a smile. Thank You Jackie
Jackie muchas gracias por todo. Que linda
I have been storing at this location for 4 years now. Jackie has been amazing with me. Thank you for all you do.
Staff was kind and courteous.
Great customer service Jackie was a huge help and had a very positive attitude
Decent availability, fairly good customer service, but absolutely terrible communication and rate increases. Always ask when the rates will change when getting a unit otherwise I guarantee you will be in for a shock!!
Jackie is amazing. She just showed me how to download the PS APP which I find to be awesome.
Thank you Jackie for always being in the office when we have to make our payments. Your customer service is always great.
Jackie is great thank you for my rental
Jackie just rented us a unit. Place is great
Jackie is the best, great customer service
Jackie thank you for everything
Jackie was a great help. I needed a unit at the last minute due to no storage at my new place. She helped me find the right size unit. I would recommend this location for your storage needs.
Jackie is the best person you can have at your River Grove facility in the office and for customer service thanks a lot
Was in a rush to store a few things between apartments, and Jackie was nothing but courteous and helpful. She helped me find the right unit for my needs, and had excellent customer service the entire time. Not sure if there attributable to it being the Midwest or if Jackie is just naturally friendly, but I’d def recommend this public storage!!
Of note, all, if not most, of the units are drive-up (another selling point for me safety-wise).
Jackie is a great help! Helped me find the perfect unit very fast and provided great service with every return.
Jackie was the best in customer service
This location is clean and perfect like Jackie thank you so much
Jackie is the best person in customer service
Jackie was great, made it easy and friendly
Jackie....was extremely efficient helpful and professional..I thanked her several times.
I came to buy boxes Jackie was great. Thank you.
I needed help finding the right unit and Jackie helped right away and gave great advice. Thanks so much.
Jackie is such great help, always willing to lend a helping hand no matter who comes in. Thank you!
Jackie was great help will definitely be coming back thank you again Jackie