Public Storage Self-Storage Units at 2222 North Natchez Ave, Chicago, IL
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
5'x5'Online only price$ 31/moSmall 5'x5'
$ 31/mo $42Best Price Label
- Inside unit
- 1st Floor
5'x5'Online only price$ 32/moSmall 5'x5'
$ 32/mo $42Best Price Label
- Outside unit
- Drive-up access
5'x10'Online only price$ 54/moSmall 5'x10'
$ 54/mo $72Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 56/moSmall 5'x10'
$ 56/mo $75Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 76/moMedium 10'x10'
$ 76/mo $101Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 86/moMedium 10'x10'
$ 86/mo $115Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 99/moParking 10'x20'
$ 99/mo $132Best Price Label
- Uncovered parking
10'x15'Online only price$ 143/moLarge 10'x15'
$ 143/mo $191Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 223/moLarge 10'x30'
$ 223/mo $298Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 239/moLarge 10'x20'
$ 239/mo $319Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Chicago
Resources from the Help Center
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Galewood Storage Units Near Grand Ave.
Public Storage in Galewood is a convenient self storage facility for customers throughout the Austin area and west side of Chicago.
Just a few miles off of Interstate 90, Interstate 94, Interstate 290 or Interstate 294, affordable self storage units are just minutes away for customers throughout Galewood, Belmont Central, Elmwood Park, Montclare and the surrounding neighborhoods.
Sitting on the west side of Natchez Avenue just south of Grand Avenue, a few blocks north of the famed Frank Lloyd Wright Home, this location is adjacent to Shriner's Hospital for Children - Chicago.
A 5x5 storage unit is great for holding bulky winter clothes and jackets during the warm summer months, and perfect for holding the spring wardrobe during the fall and winter.
Small businesses along Narragansett Avenue can use a 10x15 storage unit as extra office storage space to keep important documents, supplies or equipment nearby, while families living off of Harlem Avenue or North Avenue can use a 10x30 storage unit to hold onto couches, mattresses, appliances and other over-sized items with ease.
This location offers a variety of cheap storage units, including indoor storage units, outdoor storage units, rental parking spaces for cars, trucks and SUVs, as well as boat and RV storage too. There are also enclosed, covered parking options for vehicle storage.
The storage units at this facility are in a gated area featuring keypad-code access and the property office is open 7 days a week, with a property manager who lives on site.
Public Storage takes great pride in serving the Galewood community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 566)
Melanie was great she helped with the process made it so easy
This facility is a joke...I have been trying to get my money back for a unit I never used. I wanted to rent a storage unit for my belongings, so I reserved 5x10 unit for Saturday, the 20th, & I also made a payment for that unit.. however after thinking about how much storage I would need, I upgraded to a 10x15 and I changed the date to the following Saturday which was the 27th. So I never moved into the 1st unit. I called Public Storage and let them know about the change and the lady whom I spoke with said that this was not problem, they would just make a transfer! Little did I know that a transfer meant that the payment that I had already made for the first unit (which I never moved into, nor did I get the lock & key for) would not be credited to the bigger storage unit. I was on the phone for damn near an hour arguing with idiots about how they should explain this to new customers and that my payment should actually go towards the unit that I moved into. They lied and said I never called, and then the manager lied and said that they would give me a credit which they never did. I still wound up paying for two units. They are scammers and con artists at this facility, if I had known then what I know now I would have never used their thieving a$$es, because that is actually what it is.... THEFT!! If I could, I would remove all of my items and find another facility, but they stole my money. I am very disgusted with them.
I have been here a few couple of years and even decided to rent parking spaces. I had to move out and there was a bit of a few mix ups but Margarita was the ONLY person who was able to clear things up, communicate directly and clearly, show concern and compassion. I wish I could keep my parking spaces since the place is nice and secure but my trailer was too large. Thank you Margarita for being a great person! I appreciate your service! I’ll definitely go back if the oppurtunity presents itself as long as you’re still there! 🧡
Margie is always great, always tries to help as much as she can. Thanks Margie for all you do!!!!!!
I’ve used this facility for a couple of years and they have always been great. Management has always gone above and beyond. Margie has helped me several times and has always been nice and efficient.
Melanie and Margie are amazing there service was great they give the best customer service
Melanie was very helpful great customer service she helped me with my rental
Melanie help me with the process it was so easy great customer service
Margie the best I ever had!!! Great customer service!!!
Margie is the absolute best and has excellent customer service she goes out of her way to help me every time I needed help and is very understanding of any situation it’s not just about business she actually puts major effort into her job and her customers I’m more than grateful and if ever needed storage again I will definitely come back to this facility! Thank you 😊
Margie is the best! Great customer service and always attentive to requests or concerns. She knows her stuff!
The employee Margie was very helpful and polite
Melanie y margie were great customer service
Margie was very helpful with finding me another unit. She explain the cost of my storage and insurance. I had difficulty with my gate code.she didn’t hesitate to fix the problem. I had several questions that needed clarity and she answered all without enthusiasm.
I wanted to recognize Margie for always going above and beyond to help you in anyway possible. I really appreciate her !!!!
Staff member Margie customer service was amazing. She talked to me about information I needed to know. Thank you!
Margie was so nice and informative, she went above and beyond.great customer service.
I got a great deal on my unit, property looked great and Margie was very friendly and got me a great deal.
I got a great deal on my storage, thanks Margie for all your help!!!
Great firet time experience. Margie got me a great deal. Will recomment to eveyone
Margie got me a great deal on my space and showed me how to protect my items. I appreciated all her help.
I have been dealing with public storage on and off for the last 4 years. They are truly a rip off now with their prices. They just raised my payment $42.00 a month. Now I'm late and they are charging $42.20. I cannot wait until I get my stuff out. You can actually rent a garage cheaper.
Great service .Angie was very friendly and most important very patient.Thank you for all the help.Keep up the great work.
margie was so understanding and very knowledgeable of the producer and considerate
Margie was super helpful and informative she made my check in very easy and explained all of the procedures. She also informed me she does regular rounds of the property for security and she lives adjacent to the property. 5 STARS for this location.
We want to thank Margie for her assistance in finding a decent spot for our trailer. She was so patient and helpful. We’re super grateful for all she did.
ROSIE WAS GREAT HELPING ME FIND MY SPACE I NEEDED
Margie found me the right space I was looking for and took her time and showed me 3 space until I found the right one.grest customer service
Margie was extremely helpful! She is patient and takes the time to ensure you understand the property, especially as a first time user. Thank you very much for your help!
I had an extremely pleasant experience from Margarita. She called me back ASAP and confirmed her inventory for the space I was looking for. Even with the technical issues outside of her control, she was so helpful in making sure we were satisfied, answering every question we had. Happy to be doing business with her!
Margie was very helpful in helping me choose the right size storage.she got me set up with my auto pay and mobile app so I don’t have to get out of vehicle. Thanks Margie
Margie she was very nice. Good person 👍🏽👍🏽
Great customer service and the property was so clean and organized Thanks margie!!
Got a great deal on my unit margie got me set up with my storage and my ps app.great first time experience i apprecited all her help.
Margie is the best help when you have questions about the service your bill or question about the location. Great customer service. Thank you S.Q
I got a great deal on my new storage and Margie helped Me set my public storage app.great customer service and property was very clean.great first time experience
Margie was so helpful and informative.Grest customer service.
Margie la mejor asistente de public storage
MS MARGIE WAS VERY PROFESSIONAL very fast and easy to work with I love how this lady get right to business and thats yo her and public storage!
Margie is a hard hard worker every since I came to public storage she always greet the customers with a smile and is very friendly and will help you so I think Margie needs a raise!!love you Margie !!!
Ms margie is the best great customer service keep up the good work!!
Always a pleasure to work with Margie. Her customer service skills are superb and always willing to go above and beyond.
I got a great deal on my space margie help me find a great space helped me with my ps app and customer servuce was amazing.
I was greeted by Rosie & Margie. Very professional and excellent customer service.
Margie was so nice goy me a good deal on my space.I would recommend to come see her if you need a greay deal.
Good rates. And very friendly staff. Thanks Margie.
Move in experience was great. Margie helped us make sure our paper work was on point so everything was smooth. Great rental prices as well. On the other hand I’m docking a few stars after dealing with Rosie. She’s very short when speaking to you and rude. I don’t know why as a customer I’m treated like an annoyance and enemy.
Margie helped me get a great deal on my space and great customer service. Will recommend to come here if you need a spsce
Margie was kind, friendly, and gave us the best customer service experience we have ever had at a storage unit facility!! Our experience was a storage unit purchase thru a storage auction. The auction site made a mistake and Margie took the time to handle the situation and work with us. She gets 10 out of 5 stars!!
I called first to get info, and then I went to rent it, but the girl was excessively rude and unprofessional. She never looked me, she always spoke with an aggressive tone and looking at her phone. She didn’t care about Offer a good service nor didn’t she show any interest in my needs. I ran out of there because of such lousy treatment, I do not recommend this site. Her name is Rosie
This will be my first time renting a space and Margie made it so easy and quick she showed me three units to make sure that I was picking the right unit. She showed me how to use the app and how to do the auto pay I appreciate all her help thank you Margie okay
Margie was amazing always so friendly and alwsys tries to help as much as she can.i really appreciate her.
I’ve never had a storage unit before, Margarita made renting my first one a great experience! I had concerns on what size unit would best fit my needs and she allowed me to preview the unit before moving in, showed me how to lock up my unit, got me set up on the app, and more! She was very kind and provided great customer service to help me get comfortable in setting up my new storage unit. Thanks Margarita!
Margie got a great deal on my space and was so informative.Great customer service!!!
Margie is great!!! She got me in and out extremely quickly and answered all my questions I had. Definitely a great experience!
Margie was so nice and friendly and got me a good deal on my space.Thanks margie
Margie was great helped me protect my items and got me a great deal on my space.
Margie Gave me and my sister great customer service. She explained every and took her time with us.
Margie was amazing and answered so many questions of mine and I had a lot! She went above and beyond to make sure I understood everything and that she could do all she could so that I had a 10/10 experience, thank you again Margie
Margie was amazing in helping me choose the right storage for my needs. Service was quick and professional and I came here because of the positive reviews about her service. Thanks Margie*
Margarita is super helpful. She's the woman at the front desk. New renter and I was having problem with opening my unit. She showed me how to open it. She also took a sec to show me the little app that closes/opens the gate and that you can make payments on. Overall She was super helpful. Great customer service. Very thankful for her help
Margie was amazing she is so attentive and took care of all my questing. Will recommend coming to see her if you need a storage.
Margie is a great and helpful employee of yours who knows and has wonderful customers service, great have on your team .
Margie was great at costumer service she was wonderful 👏
Margie is amazing and very helpful…I appreciate her help so much u guys should really go here and get a storage rental….she made my life 10X easier
Margie was good to me she was on point with everything if we had more ppl like her the storage world would be better
Great customer sevice very helpfull.thanks you margie
Margie is always so helpful and is so sweet snd always has a smile on her face
Margie was so helpful helped me save money by getting me in to the right size unit and protecting my belongings.
I got a great deal on my space Margie was so helpfully and property looked great.i would recommend to come see her.
Margie was amazing and gave great customer service. Positive attitude and a pleasure to work with.
Margie She is such a great person helped me with everything no problems great communication left me very satisfied really recommend coming here 🏽
Margie has excellent customer service skills. She has great insight of the property and was able to address any questions and concerns.
Margie was great she got me a great deal on my space. I would recommend coming to see her. Thanks margie
Margie took care of all my needs with excellent Communication skills she was dressed properly and nice and clean and and answered every question I needed with clarity
Margie was very welcoming helpful and attentive Service was easy in and out definitely recommended
Margaritas gave Great customer service, very welcoming, I formative and professional courtesy!
I have been with ps for a long time and never have a met a person like Margie she is so warm and kind and always tries to help in any way.i really appreciate her.thanks margie
Margie is fantastic, she was really helpful and kind. Thanks you very much!
Margie really helped us out with everything we needed, she is really nice. No doubt we would come back!
I rented a unit today and Margie took care of me , she was amazing explained the whole rental process and got me a good deal on my unit
I rented a storage unit a few months ago I'm just getting around to write the review Margie is very helpful the staff are always making sure the property is well taken care of this place made it easy to rent and can't beat the price thank you margie
Just rented a storage and margie was great explained the whole rental process and made the whole process so easier and the property was so clean.
Margie was great got me a great deal on my unit.thanks margie
Margie and Angie were amazing got us a great deal on our unit.very gratefully for there help
Margie is great she always Takes care of any questions or concern and always tries to help.
Completely disappointed with this location! Have left Maggie many calls the last three weeks, no return calls to address my concern! The worse part is, they call you and constantly emails requesting a good review before even moving in. Once that review is finalized, your concerns don't matter! Thank god we moved out within two weeks later!
Mrs Margie was a great help and good navigator . I was in a rush and she made everything simple and easy to check in.
Courteous ,helpful, and professional . Margie and Angi , made my day better.
Margie has excellent customer service skills, extremely friendly. Very fast and efficient helping me rent a parking space. Would definitely recommend going to see her if you need a parking space or storage unit!!!
Margie was very kind and super helpful. Made the process easy peasy’
Margie always has a smile on her face and always tries to help you in anyway she can I appreciate her!!!
I ha d a great first time experiance at ps margie wss amazing and property wss so clean.
Margie was amazing got me a great deal on my Space and the property was clean.
Margie was very helpful. Answered all my questions and was extremely knowledgeable. Definitely would recommend
The nicest customer service members they made it easy to rent a storage unit and helpful too you dontfind that these days thank you
Very helpful! Explain everything really well Thank you so much Margie
Margie and Angie were great!
Renting for the first time, Margie was very pleasant and explained the rental process in detail and was very helpful.
Margie helped me find the right space i appriciste all the help
Having to move alone and choosing the wrong storage size online was so stressful but Margie was so great in helping me out and picking the correct size unit. Very friendly and great customer service.
Margie was very nice and sweet.thank you
Margie Margaret did great customer service she are the best.
Margie was very nice and location was very clean.
Margie Excellent Service
Margie. Very helpful. One of the most pleasant experiences at a storage unit I've had. Full of life. Nice
Angie it's the best very good person
Margie and Angie are amazing always give 100 percent to there customers.
Margie was very helpful!! Always goes above and beyond for her customers!!
Margie was awesome!!! She Helped me transfer my space within minutes. Love this location.
Margie was amazing got a good deal on my storage.location was nice and clean and customer service was great.
Gotta say, corporate really came thru. Especially Mike. Really helped a hurting family. Can't express enough. How much i really thank you. I will be back. Ty Public storage
Margen was great help me lowered my renta. Im very happy with her custoner service
Margie was very helpful to me
Margie & Jeanine were most helpful & accommodating! Excellent Customer Service
Margie and Jeanine are great always trying to help me get a great deal on my space. Thank you girls you are the best
I went in to rent and storage and Margie and Jeanine were very helpful and welcoming will definitely refer this place to all my family and friends.
The place has great customer service my only quarrel is the location is not easy to find
Great service ...Margie help us in all we need ..Thank you
Margie her time to explain the rental procees and how to prorect my belogings really appreciated her help. Great customer service.
Margie’s the best very friendly and always smiling that goes a long way .excellent customer service
Margie was amazing! She was very warm and welcoming and gave me thorough, detailed information regarding my storage services. I would highly recommend her to anyone in need.
Margie is always so nice and always has a smile on her face and always tries to help me out.
Margie has exceptional customer service, very friendly, and helpful.
Margie she did a super good Job
Rodents inflated very nasty staff is very Nastya attracted
Margie ...has been very helpful ....and she is kind and considerate... And very understanding ... And in this environment you could not ask for a better employee... She definitely deserves a raise ... And hope she has a twin ... God bless Margie . sincerely... Ronald Jacobson...
Greta customer service from Margie!
I went in due to my rent going up again and Margie gor rent down to a great price.margie is always do helpfully everything I come in.grest customer serixe.
Great customer service! Margarita or Margie was super kind and informative. She was able to help us a lot in our first experience with self storage. Great people, spacious units. Thank you!
Margie was amazing showed me 3 spaces and I found the rights spacesfor me. Great customer service!!
Margie was very helpful and nice and very informative about my locker rental thanks you so much
Margie very friendly and competent manager, booking a rented space was quick and professional. I recommend this location Public storage!
I was upset to see my storage went up extremely hi. Margie was a great help on getting my price down. She was very nice and helpful. Great customer service!!!
Great service at this location! The person who was helping me made sure I was in and out quickly. I really recommend this location!
Angie is awesome! With great customer service!
Angie & Margie are the best!!!
I'm sick of this storages every year they raise their price's for a none heated no light unit .the natchez location have good people there but really for the price I don't do business from my storage like others do
Margie and Lucy great customer got us a good deal on see storage
Luccia and Margie are great awesome great customer service.
Margie is the bomb.com THANK YOU!!
Margie is the best for Customer service
Margie very nice customer service 👌
Margie, customer is excellent...gave me a good deal on my storage..I will recommend her to everyone..5 stars....
margie was very nice and very helpful with everything
Margie, very respectful and kind person, great customer service!!
Margie excellent customer service got me a good price on my unit.
Margie she was very kind
Margie was very helpfull to get my storage
Margie es una persona muy amable y es muy específica su servicio es impecable
Margie treated me like a queen. Im so grateful for her explaining the process and taking the time to make sure i understand everything. She got me all set up, and im ready to leave chicago! Thank you so much for having such awesome employees
Margie was very pleasant and nice keep up the good work
Mergie is great. Thank you
Marie was great airways has a smile con her face and very patient. Great customer service.
Margie was very respectful and great at her job.
Margie.. ella me trató muy bien y me ayudó y aclaro mis dudas. Personas como ella con tanta amabilidad es que necesita esta compañía para progresar.. muy buena persona muy amable..
Margie and Angie are extremely professional and polite!!! Making my move in experience effortless. Thank you ladies
Thank you Angie and Margi
Margie is very nice employee, treated very Margie very nice employee, she is asset to your company. Thank so much
Margie great service
Margie she helper full and quickly service. And she is so respectful in action and speaking
Margie was great Always so friendly and so helpful. Thank you Would recommend to any one looking for storage.
Margie was exceptional!
Margie was good with customer service excellent
Margie good people great customers service
Margie thank you
Margie has amazing customer service, she is pleasant and extremely helpful explained everything to me in detail. Extremely satisfied !
Margie Martinez was an excellent customer service and the location was very clean !!!
Margie was very professional and friendly
Very friendly & knowledgeable…..
Margie Good customer service , friendly and will knowledgeable
They lie about the prices and use your own locks!!!!
Angie was very helpful today with my father storage !!! Thank you so much for being very helpful today keep up the good work
Felicia you are amazing customer service in all the public storage
Margie was wonderful and speedy great service. Very helpful!
I have been part of public storage for more than 11 years I feel so confident that my belongings will be safe. So happy to be part of the public storage family.
Been with the place for over 5years, Workers are very helpful and will call you if something is wrong with your storage unit.
Felicia and angie was amzeing good girls
Felica did a great job was very helpful in getting us a unit and explaining every details definitely 5stars
Felicia was the best out of everyone there !!!
Felicia was amazing
Felicia was amazing a big help!!!
Felicia was so helpful and had a great personality loved her so helpful
Felicia was truly the best highly recommended
Clean and staff are very nice people.
Felicia was amazing
Felicia was outstanding! Was so helpful and made the process so easy . She was so awesome love her! Great service!
Felicia was a great help she was very sweet and had a great time renting
This place never fails to satisfy my needs, also a very convenient location plus the workers there always help me in need, had this one great experience with Felicia. Thank you.
Felicia gives me the best experience every time I’m at public storage she always help me and gets to the problem and becomes the solution-she’s the best at public storage She represent your company 100% A model employee
My experience was great, Felicia was amazing, she gave great customer service, very professional and very true to her words.
I have used this storage facility a few times, however I must this has by far been the best experience Ive had. I was having issues with my unit and very frustrated Felicia was BEYOND helpful she was able to fix my issue and even excused my bad attitude lol Thank you Felicia for your wonderful customer service and positive attitude
I want to say how amazing Felicia is and was, she was very helpful. Best customer service ever. Thank you Felicia
Felicia was an excellent employee to work with! Amazing customer service, very professional, very kind! Would definitely recommend this public storage for anyone that wants to rent a unit.
Felicia did an outstanding job!!!
Felicia and Eunice were fantastic with all the assistance and information that the gave me. I give both of them and Public Storage 5 big stars!
Felica had the best service she had the best smile thxs
FeliciA, was very helpful. Called on the phone and everything very easy... 1,2,3
Felica was great help had amzing service
Felicia and Eunice provided quick smart and efficient service. They were kind and helpful. Just what I needed and was looking for.. Thomas
Felicia is amazing thank for her service
Definitely come see Felicia at this location amazing person very friendly She will do her best to help you in anyway she can she is truly one of the best that Public storage has to offer
Felicia and Angie are amazing. Please ask for them whenever needed. They are a tag team and very helpful.
Felicia was great! Great customer service.
Felicia help me she was great thanks
Felicia was great with my service thank you so much
Felice and unise were amazing and great help
Today 1/2/21 Geri And Felicia was a huge help to clean out my storage unit. This was truly the best customer service I had in any storage unit company. Geri And Felicia keep up the great service, god bless and Happy New Years!
Thank you Felicia the manager at the location on natchez she was very pleasant, and very lovely to talk to wanted to give a shout out for the wonderful service I received thank you public storage
Felicia was definitely one of the most happiest people I’ve ever met she was awesome and apricated the time she took to help me for any questions and needs I had on this stressed day highly recommended this facility 👏
Felicia was amazing thanks for her help on payment
Felicia was very helpful and nice I would recommend people to try this storage place
Felicia she's great, you guys need more people working for you guys like her!👍
Glad I came back. Great parking and happy to see Geri a friendly familiar face. Thanks
Felicia was amazing great service
Hello everyone I would definitely recommend this location to anyone moving or needing storage. Felicia was great she made my moving experience much easier. Helped me get everything I needed for my move. Thanks again
Felicia was great service when I paid my bill thanks
Felicia and Tammy was great with helping me out. Thank you ladies
Felicia and staff where great. They where very helpful and attentive. I have been in several storage centers due too my business. By far the best staff will be here for a long time. Strongly recommend. Thanks
Felicia and angie was amazing when they took my payment they had me smiling ear to ear great girls
Felica was an amazing manager she helped me get in and out in a fashionable time she was very sweet definitely recommending this location
We needed a last minute vehicle storage for our Travel Trailer and got it set up same day. Geri and Felicia were awesome and made the process quick and painless!!! Definitely recommend!
Felicia Is Amazing❤️
Great customer service! 10/10 recommend this place for your storage needs!:)
Felicia was definitely helpful. Made it a very easy and comfortable experience. Would recommend to others
Felicia was great help and answer all my questions highly recommended
Felicia Angie AAAA+++++
felica and angie great work fast service beautiful faces
Katy was very friendly and nice. She answered all our questions regarding our business storage account. We originally had a small unit but we needed a bigger one and Katy made sure the new unit was close enough to the other unit so that it can be easier for us to transfer the things from one unit to the next. Thanks Katy
Katy and Geri were great they was more then helpful and made me laugh those lady are great team players Defly will have my business for a long time
I had a very good experience.Felicia was so helpful. With helping me move things. Highly recommend, great service. Thank you very much
Thank you Kathy and Miller( I believe Tammy) so much for helping me pick the right storage unit I needed! Very wonderful women to talk too!! Kathy persuaded me to get the insurance which was a great choice!!! Awesome staff! :)
Felicia and Katie was great service thanks for help
Felicia was truly amazing and in this time of crisis she had a smile the whole time thank u for the support
Felicia and Brittany were both great in and out fast service get them a raise!!!!
Felicia was Wonderful thank u
Felica was so awesome she has a wonderful personality and help me out shes amzaeing
Felicia was beyond all expectations, flawless situation.
Thank you Katy for your service! I recommend speaking with her she is very helpful and professsional! Give her a raise!!!!
Felica was great and great service wonderful girl
Felicia was so amazing and polietshe helped with all my question
Felicia was very helpful and professional would highly recommend this location to friends and family
Nice and friendly staff especially Felicia C. Keep up the great work🥰🥰🥰
Angelina was so helpful, helped me get 2 parking spaces for my business. Thank you very much!
Felicia is really helpful and professional. I definitely recommend this location.
Felicia was awesome. I reserve online the entire process took less than 15 mins.
Felicia was gratis sevixe when I pay my bill
Felicia help me in my storage to help someone to find someone to cut it
Felicia was very helpful and great. Thank you
Jessica was great helping me with what I need thank you Jessica
JESSICA was definitely good to me she helped me with my storage unit .! & she was super friendly. I was undecided on which unit to get she was very patient n still walked me thru everything not rushing or anything
Felica is amazing on helping me on taking my payments and always seems to be in a great mood.
Feliciia she was awsome great services ..
FeliCa and Jessica was great customer service and great help great smiles and deserve a weeks vacation
Jessica was a sweet she help me with everything yall need more ppl like her working there u go girl
Great customer service and very helpful, thank you Margie and Felicia.
Great customer service. Margie and Felicia very helpful and informative.
Sue and Jessica helped me upgrade to a bigger unit that would fit my stuff, both were nice and informative.
Very quick and friendly staff
Wonderful experience! Felicia and Jessica were very helpful, and attentive to what I wanted to rent. They made the process easier than I expected! Thank you ladies for everything!
Felice was amazing and great service
Felicia is a amazing. She got me in and out quickly and was so helpful.
Felicia was great help !
Thank you Angie for helping my dad with his move in and finding the right items to protect his belongings! She was patient and very helpful in guiding us through the whole process as it was his first time! Couldn’t be more satisfied I def recommend this location!
Felicia is the best
Felicia, Katy & Jessica were great. Went above and beyond to help me. Two thumbs up for sure! Thanks for such a great and easy experience ladies.
Jessica and Felicia are amazing reps! Highly professional and great customer service I highly recommend it to anyone.
The environment is very organized and professional. Never had to use this service but I was pleasantly surprised! My thanks goes to Euniece & Angie. Thank you again ladies, they made it smooth and easy.
Euniece and Angie are excellent workers, very good customer service. Very good attitudes and I like how they guided me through the process. Keep up the good work guys.
Margie Was great service and very helpful
Angy Felicia and euniece thanks girls, awesome service !!!!😎😎😎
I can’t hesitate any more Kathy has such passion and she is so determined helping me and also having patience with me one of the best employees I’ve seen
Felicia and Angelina were great customer service and helped me get in a right unit fast and they were wonderful
Felicia she its an awesome girl its my first time to rent a storage and she make everything easy and fast for my just a great girl
Felicia was amazing she helped me get in a unit quick and made the move in very easy
Felcia and Angie were great and fast good service
Muy buen servicio y muy amable la chica k nos atencio mis felicitaciones para Mel k nos ayudo en todo gracias muy recomendada
Mel had amazing grace and efficient!!!!
Angelina and Felicia are the sweetest ladies. Being a disabled man, they are always helpful to me when needing assistance. Thank you ladies for the wonderful customer service. -Raymond Perez
Felicia and Angelina were extremely helpful. People love to complain, never say good things. Taking the time to thank them for helping me and my father. Thank you ladies very much. Don't let their beauty fool you, they bust their butts! ⭐⭐⭐⭐⭐🌠💛💛
I have 2 units there Felicia the manager was super helpful and she made sure my mattress had a cover that I totally forgot to get thanks to her and her help
Felicia is so totally awesome. She always has a huge smile and is ready to help! I recently had my car battery die and she was more than happy to help me out. Greatly appreciate her and the staff of this Public Storage.
Felicia and angie were awsome very fun and great smiles great place to rent
Felica the manager was very helpful and had us in and oh fast great customer service
Felicia the manager and Angie were great help today we had lots of fun i totally recommend this storage place and i forgot how stressed i was thank you girls
Mel really does a great job with me and explain really appreciate keep up the good work.
Felicia was very helpful and great service 💪
Felica was great service
Mel did very well, she is very friendly and she knows alot about this place. But after she is alsome.
Mel great work
Felica and Angelina are the best helped me fast there amazing!!!!!! And storages are clean!!!!!
She was an amazing person to work with. No issues, all questions answered. She was very busy but very fast to attend. Thanks Felicia!
Felicia and Katie were amazing the whole time and was very friendly and helpful I recommend this place for renting great service
felicia was very polite and helpful i was very stressed and she really was a breath of fresh air highly recommend this location management is grwat here
Felecia helped me get in the right size unit and asked all the questions and helped me out a lot
Felicia was a great help! Thank you so much for being so friendly and kind with us! Loving it
Great customer service
Mel & Felicia where both really wonderful, really welcoming, really helpful. Thank you to both! I highly recommend this location and ask for them.
Thank you Mel for all your help!
I really appreciate Mel’s service. She is very helpful!
Felicia was amazing always cleaning has a nice smile when ever I pay she always sweet great manager
Felicia was very courtesy very pleased with customer service
Mel and Felicia were very professional and very helpful
Mel and felicia were great, service was outstanding
Katie and Felicia are the best. Thank you for making my experience at your location a great one. I truly recommend speaking with anyone of these young ladies.
Felicia was excellent and friendly.
Felicia wow was amazing she had a great smile and wonderful service she had gave me great info and was wonderful great management highly recommend
Felicia was great and had a wonder time renting was fast and very helpful
Felicia and angie were great they were veey bight and helpful i recommend this location 100 percent
Margie was very helpful. I only went to see the space and ended up renting. She was so helpful. I highly recommend this location. Ask for her when you visit.
Felicai and mel were very helpful, and friendly. I ordered a 5 by 10 and was given advice on how to utilize the space. I was given all the information i needed
Felicia and Mel had gave me great service and friendly faces during my payment
Felicia was so nice and polite wanted to thank her for her kind words at a time of need and a great experience
Awesome service from Katy. She made my move in quick and easy. Thank you!
Katy the manager was so knowledgeable and courteous. My checking in took only a few minutes. Cheap storage plus great customer service.
I had the best experience of the service more than ten days ago.Felicia was very nice and very professional with very positive attitude.I will be recommended this facility to all my friends.
Katherine and felicia are great. So early and they are so help and attentive.I already love this place. Will recommend to anybody. Thank guys. Great crew.
How early can you enter the storage to get your belongings..
I Love The Place . The Staff Was Very Professional And Helpful With Everything. The Prices Are Great .The Space I Need Was Spacious. I Wouldnt Go No Where Eles !!!! Best Place Ever #Okurrttt
Angie and lizette were the best help ever !!
Katie was very helpful in providing the proper storage unit for my move!
Felica was a very nice lady she has help me and my father thank You!!!!
Angie and FeliCa are the best great service
Felicia and Angie were great and were very helpful at finding the perfect storage unit for me my unit was clean and everything worked
Felicia wow the most amazing smile and great service she was a blast I actually had fun with this renting a unit thank u for all the laughs and being patient
Funny and friendly hosts! Close to home.
Great customer service, friendly staff. FELICIA IS THE BEST!!!
Felicia was amazing very professional and helpful!!
Great customer service and assistance from Felisha.
Katie and Felicia were amazing. They showed me my options and got me into my unit very quickly. Thanks guys!
Friendly environment, employees are very helpful and facility well maintained. Thank you Kathy for answering all my questions and making this process nice and smooth.
Katherine and Angélina perfect service thank u girls
Amazing experience. Stuff is friendly and helpful. Amazing girls doing good job.
Lizette and Felicia were great and helpful I recommend this place to everyone and great service
Katherine was great helping us. Thank u for your patience.
FeliCa and Katie we great help and had great customer service helped me get in fast and we get acnoable great team work
Felicia was amazing I came 5:55pm she waited did the rental and we had a blast she was delightful
Felica and angie were awsome and very helpfull very kind and had me out fast thanknyou
Felicia and angie were amazing great friendly girls who help me greatly was stressed out when I came in and they were smiling and wonderful help great service
Felicia and Angie were amazing management and helped me get in fast and out fast I recommend this location to everyone 👌🏻
We needed a location to store our vehicle for 3 months. This worked out fine, but the complaint I have is with Public Storage's policy concerning pro rated fees. Read the terms carefully! We had to pay the whole month fee for having the vehicle in storage for only 4 days that month.
so grateful for everyone at this place! Me and my friends needed to get a storage unit and being college students we were SUPER confused... Thankfully Felicia was able to help answer all of our many questions!
incredible attention !! Felicia explained everything in detail is very friendly and professional.
Felicia at the front desk was so helpful and very detailed . She was the only one onsite and took care of everyones needs. From customer service on the phone to anyone coming in to make payments ,she got everyone in and out quickly. To have enough time to show me a few units and get me out of there within a short amount of time . My experience was very positive ,location is very convenient as well.
Felica and katie were great were a wonderful hekp and helP and git be the best price
Sue shold me the. Right Space and that right Price happy with her help
It was awesome working with Katherine. She was very kind and helped me feel secure about the amount I was paying assuring I wasn’t being over charged. Highly recommended and convenient location.
Best experience ever thank you Katy
Felicia was the best!!!! Bye Felicia Lol!!!!
Great experience! Felicia was very helpful , organized , and friendly couldn’t of found out how to do anything without her help 10/10 would recommend this facility! The whole process was quick and easy going !
I just wanted to say how great felicia the manager is very polite and made my experience wonderful she had a amazing smile and also helped my get boxs and things I would need to store right she was a great help I recommend this storage to all wonderful staff than you felicia for your help
Felicia was extremely helpful, knowledgeable and professional. Thank you
Hi, is this place to leave your car for storge for long time like three months or so and how mush is the price? Thank you
The manager Katy is awesome sauce. She is very proffessional and very fast paced. I recommend speaking with her for any rental questions or concerns. Wish I could give her more than 5 stars :)
Felicia was a great, she knows her stuff, friendly, fast and easy to work with
Felcia and angie. Were amazing n very helpfull n imformed thanx
Great customer service the girls in the front desk are very kind and professional, thanks for all the help and great team work !!!:)
Thank you to Katy and Felicia. Excellent job! My favorite storage place, help was great and fast I will recommend everyone here.
Profesional as it is, thank you Katy!
Felicia was amazing. Very helpful and friendly!
Felicia was great fast service very helpful
Felicia was great fast service and a nice smile thank u for ur help
I rented a #Publicstorage room 2222 N. Natchez Ave Chicago on July 4th So on August 9th around 6:24 am As I was headed towards my storage room to put more of my belongings in there. I see a white male in my storage room taking my belongings so I asked what are you doing in my storage room he jumped in his car try to hit me & drove off as I chased him down to where the gate was I took a picture of his license plate & him. Worst part was 20 men standing around watching while I'm there screaming for my life chasing this coward down not one of them men came to help. My life was at risk & danger somewhere I thought my belongings were safe. I feel like the worker at public storage room set it up I'm pretty sure if I didn't catch the thief they would have deleted the tape. I would have never put my life at risk only for clothes this man has took so much of my things. I understand that my ipad beat headphones, beat radio, camera, clothes, shoes, purse & jacket are replaceable but some of my things he took are not replaceable. Chicago Police were never looking for this guy so they gave him enough time to get rid of my things & #Detectives has the nerves to tell me they need more #evidence It's on #camera me going inside the car trying to get my stuff out. If I had the #videotape I will post it too. What more proof do they need. They've still probably not looking for him... This justice system is all screwed up. I'm still hurt I lost all my stuff & This #Thief is lucky I had #Christ in me when I caught him. Just putting it out there because nobody cares about my belongings not the public storage room nor the insurance.....
Came looking for a space to stored my car . Awesome people working there got me set up right away as soon as i got there . I would highly recommend coming here if ever need to stored a car Felicia was the one to help me .
Felicia is great and very helpful ,kind and very professional person. Her service was excellent. Super recommended.
Angelina is a very good helper she is very kind and professional!!
Felicia is a very professional and kind hearted woman. I love this storage so convenient and well-maintained. If I could give her 10 stars I would! Thank you for everything. I recommended my whole family to you.
Felicia and Angelina are amazing and made the experience great and very easy
Great Experience!! Felicia and Angelina were a great help. The whole process was quick, and easy. I definitely recommend this location!
FeliCa and angliglia were amazing and very helpful transfer me into a better parking that works great thanks for ur patience
Good experience. Felicia was thorough, knowledgeable, friendly and fast. The longest part of the process was the walk to the storage space.
no problem with getting in or out, only thing I don't like is they change their price every now and then. Thieir staff is very nice, specially Felicia. she was very helpful!
Cuanto es el precio
Very nice location...Felicia was very helpful and very kind. MOST importantly professional.
Felicia was the best helper she explained everything I needed to know properly was very friendly I recommend this public storage to everyone
Wanted to cancel my space within 24 hours of renting it after discovering mold. The manager said no refund and with a very bad attitude brushes me aside without any humaness.
Felicia and Lesslee where great. Fantastic costumer service. Thank you!!
Felicia is the best!
Felicia took great care of me—from helping me find a key to loaning me a broom. She really helped me out!
Felicia was a great help and very patient with me, in the rain and all!! Great customer service!
I called for help becuase i didnt have the access i needed. Eric and Felicia couldnt help me at that moment but said they would call me back. True to their word they called me back in about 5 minutes and gave me exactly what i needed!!! Great customer service. Like most places you would have never heard back from them. But not at this public storage. Awesome help thank you.
Felicia the manager is a wonderful lady I always see her out here cleaning and checkup on my well-being she has awesome customer service and public storage is lucky to have her
My experience was very easy and straightforward. Leslee was very informative amd kind. The staff is very patient and helpful with choosing the right storage size.
I worked with Felicia here. She was super kind and helpful. Probably the best part about the company/location is her. I was taken off guard by the mandatory insurance fee applied at the time I signed up and also i wish it was easier to upgrade my unit without having to pay a full cost. All in all I'm OK with public and ill keep going back for now until i absolutely must upgrade only because Felicia has been so nice to me.
Felicia is the best of the crew at the location. She gives you what you need and promptly does so. She is highly deserving of a raise and/or promotion. The rest of the crew leave a lot to be desired.
Felicia is awesome! She is professional, courteous and very friendly. If she isn't the manager she definitely should be. I'm gonna miss that beautiful face and gorgeous smile.
Public Storage Employee Felicia was awesome, my first experience renting with public storage was pretty cool especially looking for a good security property to store my daily precious vehicle. Definitely would recommend this place to friends & family... Geeat Work!
Felicia was such a help yesterday. Very friendly . Alejandra n Jocelyn
There are many options for self-storage in Chicagoland, but the one thing that makes this Public Storage facility stand out above the rest is their customer service. Specifically, property manager Felicia has gone out of her way on numerous occasions to be helpful and provide me with exceptional customer service. I appreciate that I have always been able rely on her for any storage related assistance. She makes doing business with Public Storage a positive experience.
Felicia and Leslie are very professional and very helpful. The property and unit was clean. Knowledgeable about needs for the unit. Very pleasant experience.
Very great service yesenia was very helpful.
Yesenia has been very helpful
Flexible friendly service. Fast and inexpensive.
Felicia was a great help when I moved in. She showed me several spaces and helped me get into the perfect size for all my stuff. And at a great price! The deal was great! 50% off deal. Very satisfied with my experience here and happy to be storing here. Thank you
Amanda and Felicia are awesome they are hard working ladies and are always so very nice to me thank you girls.
This comment is for an employee name felicia she was very imformative & respectful really down to earth & down to point ..thank you for the great service I will be a repeat costumer when I return to Chicago. ..you can count on that thanks again ...
I had a great experience felica was Awesome
Ask for Felicia! Best customer service I ever received in any facility
UPDATE: Don't go to this place, the guy who runs the place thinks it's funny to cut your lock off & leave the pieces of it inside your unit if you're late paying, & not by a long time. Then after I payed them I had scheduled a move out date but because he had cut my lock off the girl wouldn't let me into my storage unit to get my things out unless I bought a lock from them, despite the fact that I was wanting to take my stuff out of there so I wouldn't have to pay for another month of unneeded storage. She said it didn't matter, she couldn't remove their lock from my unit until I bought one from them or brought a lock for the unit. So I paid for another month, went back with a new lock & despite the fact that I was totally paid up, they had a red thing on my unit saying to remove or relocate my stuff. If I hadn't gone there in time that's what they would have done. There's a million storage places around, don't bother with a place that does goofy things like that with your belongings. They're supposed to be keeping it safe, not keeping u from getting access to it.
Great experience very customer service friendly work with Felicia truly helpful!!!
The Customer service is awesome, Yesenia had received and helped me with all the process she made it as simple as possible. It is in a great location Thank you.
Felicia and Amanda were very helpful my experience was awesome. Thanks guys 5 stars for the both of youse have a nice one.
Felicia and Ananda where wonderful, very helpful, and Nick the Dm, was helpful as well a pleasure doing business great rate nice spot
Customer service is great, very friendly. Just make sure you have your own lock, unless you wanna buy one here
Felicia and Yesenia were excellent with helping me get a storage unit. The first one I rented was too small and I was anticipating a huge headache to get a bigger one. But to my pleasant surprise, Yesenia got me an even cheaper rate than what I was hoping for! Thanks girls, you rock!!!
Felicia and yesenia seré bien bueno con migo me ayudaron mucho con todo necesitaba gracias muchas hermosas.
Leslee was very pleasant and informative. I also met the property manager Felicia and she was helpful as well.
Awesome location Felicia was very helpful
Very rude staff, needed the space and can't wait to not need it.
Felicia was awesome she gave great customer service and thanks to her I got everything to protect my items. Thanks Felicia
The service here was very pleasant, the atmosphere was very friendly and the staff member Felicia helped me a lot. She was very specific and patient with me .
Felicia was awesome she made my rental painless and any questions I had she answered efficiently and I would recommend anybody that needs an storage speak to her to get the best deal and great customer friendly service.
I wanted to say a big thanks to Felicia the manager at public storage she helped me shovel my unit and I seen her help several other customers as well and with a great big smile thank you for your help always Felicia
Felicia was great to talk to and a bunch of help. Great customer service would recomend this location to everyone.
Clean, Convenient Secure Parking...Great Staff
Felicia is awesome she helped me with every decision was very welcoming and she knows like everything about storage spaces
The best service
I’m pleased to say the service at this location is warm and inviting. Thanks Felicia!
Came here to sign a new lease for a parking spot for my work truck. Margie was very pleasant and helpful to make the transaction very smooth.
easy self service in/out. I like that you can drive right up to your spot/all doors are outside, vs having to ferry everything to a loading bay.
My experience at this public storage was absolutely incredible. There was a worker there by the name Felicia who helped me with all my questions and was incredibly kind. Usually I don’t give reviews but I had such a positive experience because of her that I just had to give the place a review. Thank you so much. I will definitely be using this location more. If you ever use public storage, definitely go to this one and make sure Felicia is working that day :)
Make sure they tell you everything. They will charge for a full month if you don't vacate before the end of the month.
This was my first time using Public storage . I wish I could remember the ladies that helped me that day they were nice, professional and extremely helpful!!!!
Great customer service
Felicia was awesome!! Took great care of me & explained everything with detail. Very professional!! Thanks Felicia & Happy Birthday!!
Felicia was very helpful & she is a hard worker in what she does! I like her smile & her sense of humor. 😉
Margarita and Felicia are awesome! They're so friendly and helpful. They took care of me very quickly and made sure I was good. Thank you ladies!
Great location, helpful staff, thanks Felicia. Nice and Clean
I rented today was amazing service Felicia and Margie beautiful friendly smiles and great service rental was a fun experience thank you public storage
Wow, Felicia really helped me out. She could not stop giving me great deals. I absolutely loved how she did everything with a smile. Even when we were hot they gave us ice cream with sprinkles and a bottle of FUJI water to help our thirsts to be quenched. I would only ever store my luxury equipment like limited edition ferraris. THANK YOU!!
Felicia and Jocelyn were very helpful even in the heat huge Smiles great customer service
I rented today at natches location and had the pleasure of meeting with Felicia and jay these two girls were wonderful and helped with there knowledge of storeing they were smiling and kind I recommend public storage to my coworker your managers are just fantastic thank you for all your help ladies
Looooove the very friendly felicia and jay. Great customer service and positive attitudes . Would recommend to anyone in need of storage. Lots of spaces to choose from. Also good location
Excellent customer service like to thank leticia and felicia for all the help. I give this place 5 stars on every aspect of their business and professionalism!
Very helpful and friendly staff. Very easy to start up and to shut down. Very simple billing. Had no break-in attempts or other issues in the 3 months I rented.
Great Service, especially from Felicia. Convenient location!
Funny and we'll expireneced
Love keeping my stuff here. Specifically because of the staff! Felicia and Leticia make everything go smooth and I have great customer service skills I recommend this place to anyone!
Good people. Nice ladies . Great. Service. Buena atencion. Y trato
Felicia was great the best customer service, I actually left there with a smile made my day my renting experience was great a definitely recommen this public storage for every one .
These girl are great there always smileing and made my rental plsentable and will rent again
Felicia and leticia are the most help full girls showed me several units was patient with me and very on top of the game thank you public storage these girls are a prize
Excellent customer service. Laticia an Felicia know exactly what they are doing. I've never had an issue while being with them. In my opinion this storage facility is one of the best that I've been with. The units are all kept maintained an the storages grounds are kept clean. I hope to be with this storage facility for years to come.
Leticia and Felicia are great. Best customer service EVER!!!!!!!
Leticia and Felicia were Outstanding today! They are the reason why I come back to this place!! Great Customer Service!
Discupe rentan parking para una traila de 6×10 ft
They are so amazing! leticia and Felicia make you feel at home! The process was easy and very painless thank you!
Geri was so friendly, helpful and kind! Highly recommend this storage facility!
Leticia was very helpful and friendly. She very knowledgeable and resourceful when it came to the questions and concerns that I had. She made me feel very welcomed and at ease. Customer service at its best.
The ladies there (Jaclyn and Geri) are great and their service is top notch
leticia is so nice n helpful
The workers Ed, Leticia, and Gerri are always nice and friendly. They go above and beyond their duties. The only reason I didn't give a 5 star review is because of the parking lot... it's very limited and narrow.
Leticia@ public storage on Natchez is an asset to the company,great customer service.
Geri the main office lady is very kind and loving to costumer always get the ideal space u need here very please with it thanks Geri from public storage
Just wanted to thank Leticia for her great costumer service. She was really nice and helpful made it fast and easy getting a storage here. I recommend it.!!
I am thanking Leticia for her help. She was very kind and helpful for us great customer service.
GERI AND BIANCA ARE VERY VERY NICE AND HELPFUL PEOPLE
Leticia was really helpful. She followed up with me and was very knowledgeable. I highly recommend renting here. Really excellent customer service at this location.
Just want to give Jennifer and Tracy a big thanks for all your help with are storage needs. The plastic and damp check work great and highly recommend these products. Again thanks
Just let y'all know Leticia was a very great customer service representative she's one of the best you have thank you
Thanking Leticia for her Great Customer Service! She was very informative and polite. Thanks for making my move so Simple!
Just moved into the area and had a lot of things that would not fit into the new place so I needed a storage. Went in and was helped by Margarita she was very helpful. Great customer service.
I Helped my Grandmother move in to this public storage few days ago and the young Lady behind the counter "Leticia" was so nice with Us. Very sympathetic to my grandma's needs and condition and was VERY patient! Thanks Again!
Geri and her team provide fantastic service. This service in combination with the excellent prices offers the best bang-for-the-buck storage service in the city that I know. Further, the location is equidistant between O'hare and Midway airports, making out-of-town auto storage quite convenient. Highly recommended!
LETICIA GIVES GREAT CUSTOMER SERVICE
Jerry and Leticia were awesomeness with assistance with our move in today. Jerry has helped me twice with my under pressure moving situation. Thanks for your help and supportive customer service!
Love what Todd does here
Had a great experience with this site. When I showed up to set everything up, Leticia was the person managing the property. She was awesome; friendly, knowledgeable and able to handle several customers at once without missing a beat. Site seems clean and safe.
Bought some boxes over the past weekend from Geri, she was a great help!
Latasha has Excellent customer service skills! Outstanding & Positive attitude, my visit was excellent today! She's very professional...I appreciate her help today..
Latasha and ED really know how to treat customers, not only me but the people before me as well. Quickly in and out. 🙌 THANKS PUBLIC STORAGE
Leticia gave outstanding customer service. Thanks a bunch! Geri was a great help as well!
Charice was very nice respectful as well as very helpful...she outta on my face today...😃👍
Great customer service thanks to Latasha and Geri.
Moved out today had a reallllly good experience with customer service... Thank you Charlene for all of your help today.
Jerry was great!
Excellent customer service with a personal touch!
I can always get the help i need when i talk to Geri at the storage unit at 2222 north natchez ave. She has a great spirit and so polite.
Geri is of great help, I always go to pay when she is there because she knows exactly what she is doing and answers any questions I may have
Quick and friendly high quality customer service. Easy access to units, affordable rates. And of course 1st month bonus.
The associate that attended me was very coutious and helpfull
Geri, is the best! Always so helpful
Great costumer service! Latasha was excellent
Geri was a lot of help thanks
I have stored here many years and Geri always been great to me. Thank you for taking care of my belongings and keeping the property safe.
Great service here, and Geri is AWESOME to deal with! Thank you thank you!
Loved the customer service. Very nice and informative.
I was unable to remove the pad lock to my storage area because the key would not turn to open due to rust from being outside, I believe. I asked for help opening the pad lock and received it. Thank you Kimberly for all your help and for giving me your old pad lock for my storage area.
Jeri , was very helpful, very pleasant . She helped me find exactly what i needed..
Horrible experience. Stay away form this place. Lockup self storage is 5 minutes away. They have better rates and a much nicer facility. Self storage also wants you to pay $25.00 for their cheap lock.
Thanks for the help Marissa! Great customer service and nice location.
Marisa was a huge help with my questions. It's nice to see great customer service!
I went in to find out information about my previous account the lady in the office Marissa was very nice and explained everything with detail. Very good customer service!!!!!!
Overall very good experience here. Geri was helpful and the process went smoothly.
Great job by Geri! Will recommend Public Storage and Geri to friends!
The lady marissa was very nice and helpful and answered all the questions me and my mother had she was very professional i would recommend this place to anyone...
Very Nice People!!!
Geri was great! Customer service was on point and the facility will work for me-great location.
Seems like a good value for the price. The manager (Geri) was knowledgeable and efficient and had me out in no time. I would recommend this location to friends.
Geri was great and very helpful. I have been parking my trucks here for years and she knows her stuff and is always friendly. Good, safe place to store!
Seems like a good storage site. I've not needed storage before, but it looks like a safe place. Geri in the office was nice and helpful. They had a sale going so the prices were half off, and it was a good price compared to other places.
Geri was very help full and she answered all my questions I had
I'm trying to get the payment to you,as I have the money.made out to PUBLIC STORAGE...You must have left early because of the downpour of rain at Public Storage,2222 North Natchez,Chicago,Illinois 60607....Nadine Lenarczak lives only a couple of blocks from you will bring the PUBLIC STORAGE payment to you,since nation wide phone said we have a grace period that extends our time by the grace period, for the reservation. THEN I HAVE GOT THE U-HAUL to take our household goods to PUBLIC STORAGE,2222 North Natchez,Chicago Illinois 60607 Signed:Donald A. MARTIN & NADINE LENARCZAK. 9-5-2014. THSNK YOU.
Rented a parking space here and it's good so far. People in the office are nice.
Dennis was very approachable, helpful, and professional. I would recommend this storage service to anyone in Chicago
Great experience for my first time. Geri, the site manager, was very helpful and knowledgable about the whole storage process. Thank You!
Geri and Maria were super helpful and got me the sales information I was seeking quickly even though there were others waiting to be helped. Great lobby management!
Spoke with geri. She was great to work with. Very helpful and knew her stuff. Thanks for all the info!
Love the customer service here. The girl was awesome.
Maria is very helpful. Thanks
Geri helped me and was very friendly. Site looks nice and I was out pretty fast.
THANK YOU FOR YOUR HELP YOU GUYS WERE REALLY HELPFUL.
Great service, Geri was great
I came to this public storage looking for a storage space for a boat I may purchase this summer, Geri was very kind and helpful in helping me understand the whole process of renting a space, even though I did not purchase a space at the time (since I don't have a boat yet) it was a great overall experience and I would highly recommend this public storage to anyone!
This was my first time using a Public Storage facility. Geri was very nice & extremely helpful. I was out of there in no time!
Geri and Maria were really helpful and we had a great experience, thanks for everything!
Last week, My husband and I got a space at this location. I have to say it is a wonderful location. With the best customer service. Wereserved a small space, but once we were there a nice girl Maria, showed us a bigger space, which was needed. Right after we made the reservation. Maria called me within 4 minutes. Talk about Jimmy Johns its not fast enough. I like this property and the security is awesome. They do a daily lock check. These people do care about your things. Maria answered all my questions and was very very very patient with my husband. I recommend this place to everyone. Not only is it big but very clean place. Maria thanks for your patience. My husband and I really appreciate it. People dont forget. Public Storage On Natchez.
I have had storage units throughout the nation, and with relatively few exceptions, they're all pretty much the same. Sometimes it's a bad experience that makes one stick out (like that hell hole in Albuquerque), but in this case, it's the staff. I've only dealt with two ladies there. I don't know if they have any other staff, but if they do, I hope they're just as competent, professional, and courteous as Geri and Maria are.
Geri and Maria are some of the most friendly, helpful people I have met when dealing with Public Storage. They are professional and friendly. Even though I ended up moving and not needing the storage rental they remained friendly and helpful. I felt well informed and would revisit using public storage again based on how Geri treated me and on how helpful Maria was even though I had started my discussions w/Geri. How wonderful they could both be so helpful.
my ceiling leaks. the installation falls all over my stuff. It's dusty and for over a year now I have been complaining about the outside security lights not working. First it was that they were in the process of being fixed. A year later, they don't know when they will be fixed. But every year your go up on my rent. I am just waiting for better weather and I moving my stuff out permanently and away from a public storage facility all together.
I recently stopped by this location to inquire about a storage space for my mother and I was blown away by the exceptional customer service that I received. The young lady's name that helped me was Tondelaya. She was very nice and helpful. She went above and beyond to make sure that I got all the information that I needed about this location to insure me that my things were in a safe place. I would definitely tell others about my great experience at public storage and the wonderful assistance I received. Thanks Tondelaya
I made a payment and the lady that helped me was Tondelaya she was wonderful, she showed me good customer service . She is very polite and is asset to the company.
Both girls were very nice and helpful. When i was there another person came in to pay his bill and they knew his name and were having a nice conversation with him. That shows good customer service skills. Geri was even helping me out with what size i might need and telling whats the cheaper route.
Geri saved me $27 by calling to remind me I had not paid the month's rent, which was already several days past due. She left the message on a Sunday afternoon. Her message was to the point, but friendly. She sounded genuinely concerned that I not expereince an extra cost due to my own oversight. Her message ended by telling me I could use a credit card on line, which was good because the place was now closed and there were only a few hours before the penalty would kick in. A few days later when I dropped in to thank the office for the warning, Geri was at the desk and was both as professional and as friendly in person as she was on the phone. A good representative of the company's concern for customers.