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Address

1385 E Dundee Road
Palatine, IL 60074

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

224-633-1624

224-633-1624

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

224-633-1624

224-633-1624

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 49/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 49/mo $60
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 75/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 75/mo $86
    Online only price
    2nd Month Free

    No Obligation

  • Memorial Day Promo
  • Save Impression

    10'x10'
    Online only price
    $ 119/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 119/mo $142
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 146/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 146/mo $176
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 156/mo
    Online only price
    $1 first month rent
    Parking 10'x30'
    • Uncovered parking
    $ 156/mo $184
    Online only price
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x20'
    Online only price
    $ 189/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 189/mo $225
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 236/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 236/mo $266
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    20'x20'
    Online only price
    $ 371/mo
    Online only price
    2nd Month Free
    Large 20'x20'
    • Outside unit
    • Drive-up access
    $ 371/mo $435
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Palatine Storage Units Near Highway 53

It's easy to spot this Palatine Public Storage with its wide selection of self storage units, located on the south side of Dundee Road between U.S. Route 12 and Highway 53.
Hiking, biking and fishing trips out at Deer Grove can be stress-free when keeping all of the essential outdoor items in a 5x10 storage unit at this location.
Small businesses in the area trying to get off the ground shouldn't have to worry about extra space. Business owners can grab a 10x15 storage unit to keep inventory, supplies, office furniture and equipment within minutes of the workplace.
Palatine High School families who are running short on space can open things up at home by storing old couches, old bedroom sets or extra tables and chairs in a 10x25 storage unit.
Most of the units at this facility come as outdoor storage units, which provide customers the convenience of pulling up a vehicle for quick packing and unpacking.
There are also numerous vehicle storage spaces at this location, including enclosed units for car storage, truck storage or SUV storage.
The gated storage area has a keypad for customers to enter an access code and a property manager lives at the facility.
It is Public Storage's pleasure to provide cheap storage units and high-quality customer service to the Village of Palatine all year-long.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 683)

June 1, 2023
Google Public Storage Basak Jacek
Thank you to the team at public storage first this very nice last help me then the property manager Rick they both was great 100%great customer service
May 27, 2023
Google Public Storage Miriam Munguia
Really friendly services. Rick was super nice help me save over $25 dollars. I highly recommend there services.
May 24, 2023
Google Public Storage Jeremiah Cirera
Thank you Rick for your help.
May 22, 2023
Google Public Storage Adam Aquino
Very friendly manager who helps you through the whole set up process. Great storage place
May 11, 2023
Google Public Storage David Rivera
Clean, very well-maintained. Also good service.
May 11, 2023
Google Public Storage Holly Sassolino-Bowling
Thank Rick for all you help
May 10, 2023
Google Public Storage Paula Littlejohn
Rick is great he help me download the app and it works great..
May 9, 2023
Google Public Storage Kimberly Miller
Rick was great the place look very clean
April 19, 2023
Google Public Storage Makhabat Turganalieva
Thank Rick so much
April 7, 2023
Google Public Storage Luis Pacheco
Rick was the best i really didn’t understand anything about the storage and he explained as if he worked here for years he also was very funny great worker.
April 7, 2023
Google Public Storage Dionne Cantrell
My first time using a storage unit. Rick showed me the various sizes that will accommodate my items. What I thought would be a stressful situation was easy and fast. 😊
April 1, 2023
Google Public Storage Angel Mora Ocaña
Thank you rick
April 1, 2023
Google Public Storage Myra Sanchez
We move out today to our new home Rick was great the full time we was here thanks again
March 27, 2023
Google Public Storage Brandon Harris
The staff was very friendly and patient with me, Specifically Maleigha. She took her time to explain everything to me.
March 26, 2023
Google Public Storage Wilver Alas
March 11, 2023
Google Public Storage marzena skowron
March 10, 2023
Google Public Storage Anthony Moreno
Amazing service! Rick is very friendly and efficient. Property and units are clean and in great condition. I would definitely recommend this location for all your storage needs. Thank you Public Storage!
March 6, 2023
Google Public Storage Andres Escobar
Kayla and Rick were awesome to deal with this past Sunday. They were easy to talk to and guided me through all the steps. Definitely would recommend.
March 5, 2023
Google Public Storage D Mac
thank you for your help Rick
March 1, 2023
Google Public Storage Jade Blade
Rick was great I will be back next winter to rent just because of him thanks
March 1, 2023
Google Public Storage Milan “FRANCUZ” Perović
it’s like you have a family member here 💪🏻👍😎…
February 9, 2023
Google Public Storage victor vera
February 1, 2023
Google Public Storage alex martinez
Rick is always amazing with great service
January 28, 2023
Google Public Storage James Price
Rick was awesome. I was nervous about the move but he eased my mind with explaining details. I would definitely come back.
January 20, 2023
Google Public Storage Julie Cazares
Thanks to The property manager Rick I can now open the gate with my phone
January 14, 2023
Google Public Storage Brenelly Lozada
January 11, 2023
Google Public Storage Kim Salzman
Rick was very helpful getting my unit booked. He was quick and walked me through everything. Thanks!
January 6, 2023
Google Public Storage Kwang Hwang
January 4, 2023
Google Public Storage Juan Huila
Thanks Rick
January 4, 2023
Google Public Storage Adam C
Rick was awesome helped get me moved out!
December 22, 2022
Google Public Storage Felice Papeo
Excellent service and supoort....very satisfyed. Thank you Rich
December 20, 2022
Google Public Storage Julio Valentine
Rick was very helpful clean location helped me download the app would highly recommend
December 20, 2022
Google Public Storage Richard Kolari
Thanks Rick for all you do your the best of the best I been here for 4 different manager and you are the best I seen app works great.. thanks for helping me today
December 15, 2022
Google Public Storage Atish Kant
Great place to store . Best about this place is Rick. You are a rockstar. Thanks for making things easier.
December 7, 2022
Google Public Storage E4 Mafia
Rick is always super helpful, very kind and friendly love his customer service
December 6, 2022
Google Public Storage Robert Nowak
Rick is a great manager, very helpful and always goes above and beyond. I’d recommend anyone that needs storage needs to come see Rick, your stuff is in good hands with him.
December 1, 2022
Google Public Storage Raymond Taylor
Rick was very helpful with helping me find the storage unit for my things.
December 1, 2022
Google Public Storage Erin Johnson
The experience of our multiple units was easy and flawless - Rick, the manager was extremely helpful and efficient! He knew exactly what was needed and provided excellent and courteous service! The facility is well kept and safe! Definitely recommend to any storage needs. Tim and Colleen
December 1, 2022
Google Public Storage Apollo Amor
Rick is extremely knowledgeable in his field and provided excellent customer service!
December 1, 2022
Google Public Storage Amber Carter
Thank you Rick you made renting a unit as easy as it can be
November 23, 2022
Google Public Storage Joseph Salama
November 21, 2022
Google Public Storage Danilo Dimaano
Rick is wonderful and very helpful helping me to transfer my unit from another location since I moved here in Palatine. Thank you Rick for your patience and understanding.
November 12, 2022
Google Public Storage Ramon ola
Thanks for the help Rick you are the best thanks for helping me to fix the app
October 29, 2022
Google Public Storage Javier Sanchez
Thank you Rick for fixing the app on my phone
October 14, 2022
Google Public Storage t.k BTO
Thanks Rick good ppl good service
October 13, 2022
Google Public Storage Eugenijus Svincovas
October 7, 2022
Google Public Storage Jordan Mason
Thanks to the property manager Rick I got the right size unit and save some money
October 3, 2022
Google Public Storage Gromex Masonry
Thank you for your help Rick
September 30, 2022
Google Public Storage John Robeznieks
Rick, the on-site manager of the 1385 East Dundee Road, Palatine location, is a pleasure to deal with. He is extremely helpful and courteous. I recommend Public Storage to all of my friends and clients.
September 14, 2022
Google Public Storage Tony Feminis
Raised my rent 33% in first few months. Staff is friendly...
September 4, 2022
Google Public Storage Luis Montelongo
Great service! I left the place with all my questions answered thanks to Rick. Funny guy and made the experience enjoyable.
September 3, 2022
Google Public Storage Ljubica Tomasic
Thank rick for staying and helping me
September 3, 2022
Google Public Storage Marissa garcia
Rick the property manager was great
September 1, 2022
Google Public Storage Robert Leick
Great service thank you Rick for all your help move in went great
September 1, 2022
Google Public Storage Amanda Lopez
Such a friendly establishment. Rick was amazing to work with answered all my questions and gained peace of mine my items where being stored with the right facility. Will definitely come back for any future storage needs.
August 30, 2022
Google Public Storage LaKisha Green
I been to several public storage and none could help I came to the location at 1385 east Dundee in Palatine and Rick was amazing he found me another location that had what I needed set the reservation up for me and told me how to properly pack my things .No one has ever told me that.!! Than you sir if I could give 100 stars I would!!!!!!
August 25, 2022
Google Public Storage Kilah Exquisite
Rick was great with helping me choose a storage unit size. He even alerted me about a current special that was going on. Boy am I glad I went with the size he suggested because I made great use of it. I really appreciated him for that. He was very personable. I'm so glad that I looked around and decided on this location for my storage. Great customer service!
August 23, 2022
Google Public Storage Tykeisha Lewis
Richard cool asl
August 23, 2022
Google Public Storage Michael Smith
August 23, 2022
Google Public Storage Наталія Межерицька
Очень удобно находиться в центре. ворота открываются с помощью телефона или самому нужно набрать код. ОЧЕНЬ рекомендую
August 17, 2022
Google Public Storage Al Kim
Rick went above and beyond to help me out. Great customer service!
August 17, 2022
Google Public Storage Mario Arribas
Thanks rick
August 16, 2022
Google Public Storage angel leyva
August 11, 2022
Google Public Storage Geraldo Torres
August 8, 2022
Google Public Storage Jovany Sanchez
Thanks for the help Rick
August 6, 2022
Google Public Storage Julio Reyes
August 6, 2022
Google Public Storage Maria Basulto
Rick is an amazing person. He knows his stuff. I love dealing with him. Awesome person just want to say thanks to Rick again it was hot out today and he brought me some water that was awesome
August 6, 2022
Google Public Storage Crystal Merkel
Rick went beyond expectations great customer service thanks for helping me with the app it works great
July 28, 2022
Google Public Storage tim backley
I stop in and talk to Rick because my door was stuck open he went out there took a tool out and fix my door thanks for your help
July 26, 2022
Google Public Storage Anibal Avila
July 24, 2022
Google Public Storage Stephanie Stewart
July 24, 2022
Google Public Storage David Torres
What a great place thanks Rick for your help
July 22, 2022
Google Public Storage Carl Stewart
Thanks for the help Rick the app works great
July 21, 2022
Google Public Storage Bobby J.luvhindi Java
Great place thanks Rick
July 15, 2022
Google Public Storage Alejandro Castro
July 11, 2022
Google Public Storage Michelle Tyson
The units leak, we are having to throw away the majority of our furniture and boxes of stuff. I have glasses full of water that were in a box. Everything is covered in a layer of mold. Beware, if you like your stuff don't bring it here.
July 8, 2022
Google Public Storage MARIO SEBOLD
Thank you, Rick for helping me get the app and some more explanations about public storage policy
July 3, 2022
Google Public Storage Thomas Papapaschalis
Thank you Rick
June 19, 2022
Google Public Storage Viviana Lopez
I stopped by public storage to figure out which type of storage I needed l and was greeted by Rick. He was super helpful, gave me quick answers, very honest, and helped me figure out what I needed. He gave me the best value for the price. Highly recommend Rick! :) Update: I stopped by the location yesterday and Rick was there again and was once again very helpful! Great customer service at this location!
June 19, 2022
Google Public Storage Mary Ressetar
Just worked with Rick on getting a new unit at the Palatine facility - he was very helpful! Thank you Rick for all of your help!!
June 10, 2022
Google Public Storage Ismael Martinez
June 9, 2022
Google Public Storage kyle adams
The property manager Rick was great thanks for your help
June 7, 2022
Google Public Storage Edward Biernacki
June 5, 2022
Google Public Storage Colleen Sances
Rick is a great onsight manager. He’s very knowledgeable and professional
June 4, 2022
Google Public Storage Mihail Lisnic
Rick is awesome
June 4, 2022
Google Public Storage Darnell Hill
The property manager Rick is always there when I need help thanks again
June 4, 2022
Google Public Storage Francisco Avalos
Thanks so much Rick!!! Made my easy transfer to bigger unit. Great price. Best customer service!!!
June 3, 2022
Google Public Storage Alex Benisin
Very expensive and they don't do any maintenance job in winter, had frozen ice by the storage don't believe the advertisement , the real price of the small storage start at $88.00 per month,. they keep increase the price after few months without your authorization
June 1, 2022
Google Public Storage Carrie Ward
Rick is great very professional and polite the place is clean and easy to navigate plus with Rick he makes things a breeze thank you again for the help
June 1, 2022
Google Public Storage Robert Niebuhr
Rick is a true an example of excellent customer service. Thanks Rick!
May 28, 2022
Google Public Storage Domingo Martinez
May 27, 2022
Google Public Storage Enrique Arreguín
Great place thank you got your help Rich
May 26, 2022
Google Public Storage Martha Perales
Thanks for your help Rick
May 24, 2022
Google Public Storage elena gamez
Thanks for your help rick
May 20, 2022
Google Public Storage Manuel Rendon
Thank Rick for your help
May 20, 2022
Google Public Storage Omar Ebderehim
Wow now that’s customer service thanks Rick
May 20, 2022
Google Public Storage NM Challanges
Rick is the man thanks for your help
May 14, 2022
Google Public Storage Star J
Thanks to a great property manager Rick for helping me with my access to my unit and when i got to my unit it was nice accessible and clean thanks public storage
May 10, 2022
Google Public Storage Dan Rasmussen
Highly recommend utilizing this public storage location. Rick, a manager at the location, has gone out of his way to help me resolve any problems we’ve encountered with our unit (lost keys, etc) and is always well mannered and eager to help!
May 10, 2022
Google Public Storage Habib Bilfaqi
I have used Public Storage in the past. Returning here made sense for our need of parking a large vehicle. Online pricing was good but what put it over the top was Rick. His dedication, help, and friendly persona made the process very easy. Rick is a great asset for Public Storage brand. You need more people like him.
May 1, 2022
Google Public Storage Roberto Barrios
Rick is a great property manager
April 26, 2022
Google Public Storage Jose Pelayo
Thank Rick the app works great
April 23, 2022
Google Public Storage Nicole Bell
Thank Rick for your help
April 19, 2022
Google Public Storage Steff _13
I was helped by Rick and have had the storage for quite some time and he was excellent help! Very professional !
April 19, 2022
Google Public Storage Gustavo Hernandez
Rick ! Hey help from Rick we wanted to switch storage units and were confused on the differences and he was able to help us in a way that helped us understand ! Amazing help
April 1, 2022
Google Public Storage HUGO RODRIGUEZ
Just want to say thank you to the property manager Rick he is a great guy
April 1, 2022
Google Public Storage Yuriy Zinyak69
Thank you Rick
March 31, 2022
Google Public Storage Jenny Tapia
Rick is a great property manager
March 23, 2022
Google Public Storage Rigos Ortiz
Thank rick
March 19, 2022
Google Public Storage Theresa Thomas
Rick provides excellent customer service with a great attitude and a smile!! I had a good experience.
March 16, 2022
Google Public Storage Juan Felix
I never rented before and i camenin and talk to Rick he show me 4 spaces help me pick the right one then help me download a app so i can open the gate with my phone .. this man is sich a great and funny guy thank you Rick for all your help
March 8, 2022
Google Public Storage Daniel Schofield
Thanks Rick your great
March 5, 2022
Google Public Storage Valery T
Gear place! Rick is an awesome property manager!
March 2, 2022
Google Public Storage Ninab gilyana
Thanks to Rick good customer service very helpful and nice
March 1, 2022
Google Public Storage Inkoo chung
Thank you for your help Rick your the best
February 26, 2022
Google Public Storage mike corrigan
Thanks for the heads up on monthly special Rick!
February 18, 2022
Google Public Storage Sebrina
Rick is a pleasure to talk to, he explains everything you need to know about your rental and he answered all my questions. He helps you with a smile and he makes you feel comfortable and gave me some great advice about how to store my belongings. Thank you again Rick! Margaret
February 17, 2022
Google Public Storage Orlando Fuentes
Thank you rick for all your help great property manager
February 16, 2022
Google Public Storage Lorena Mendoza
Thank you Rick you are great
February 15, 2022
Google Public Storage Marco Murillo
Thanks rick
February 5, 2022
Google Public Storage Sergei Nalivaiko
Thank you so much for the help Rick
January 25, 2022
Google Public Storage Nelson Tigre
Clean place great service. Thanks Rick
January 22, 2022
Google Public Storage Brenda Silvestre
Rick was very helpful. He helped me find exactly what I needed.
January 15, 2022
Google Public Storage jose s cruz
Rick is So great
January 13, 2022
Google Public Storage Nikolai Foxx
Thank you so much Rick you were very pleasant and extremely helpful!!!
January 4, 2022
Google Public Storage Ciuciu Marian
Great service rick
January 4, 2022
Google Public Storage Mi Mi Reed
Thank you rick
December 31, 2021
Google Public Storage Michelle Malito-Enter
Great experience renting from Rick at Public Storage in Palatine, especially now when it seems like customer service is no longer necessary. It is good to know that great customer service is not dead.
December 20, 2021
Google Public Storage Randy Emler
Property Manager Rick helped me to solve my problem. I always have a lot of what if questions, he answered all of them and even offered solutions/answers before I could bring them up. This was about 5 to 7 May time frame. Even with multiple meetings he was still patient and helped me out. Great customer service! Rick just help me with the app thanks
December 20, 2021
Google Public Storage Cheryl Ward
Rick is the man… Public Storage is lucky to have him as manager. He is friendly, helpful, and always available. -Bill
December 18, 2021
Google Public Storage Wilma Diaz
Thank you for your help rick
December 8, 2021
Google Public Storage Lety Barajas
December 2, 2021
Google Public Storage Ivan Aniceto
First time renting a storage unit and was very skeptical but Rick really addressed my concerns and answered all of my questions. Very happy with the service. Highly recommend this place for anyone looking for a storage unit.
November 26, 2021
Google Public Storage Joaquin Guzman
Rick was very helpful he helped me get a storage space. Totally recommend talking to him!
November 19, 2021
Google Public Storage Paula Gonzalez
Thanks yo rick
November 13, 2021
Google Public Storage Andrzej Iwanowski
Wow what service Rick show me the unit and help me save money thanks Rick
November 4, 2021
Google Public Storage tiffany Davison
Rick was very nice and explained everything with me regarding the storage unit and made sure that I was getting the correct unit size for my needs ! Thanks so much
November 1, 2021
Google Public Storage John Bellino
You are the best Rick thanks for the help
November 1, 2021
Google Public Storage Marisol Gonzalez
Thanks Rick for all your help . You are the best .
October 27, 2021
Google Public Storage ken wolak
Thanks Rick!!! The help and advice was appreciated.
October 27, 2021
Google Public Storage Isabella Mendoza
thank you rick for helping me with the mobile app and having great customer service. super friendly! highly recommend
October 12, 2021
Google Public Storage Jason Tyson
October 11, 2021
Google Public Storage Kazimierz Uranin
Good menadżers.👍🎃
October 10, 2021
Google Public Storage Tammy Tan
Thank you Rick very helpful I appreciate it
October 8, 2021
Google Public Storage Pit Pmk
Thanks Rick for helping out with the app
October 6, 2021
Google Public Storage mike kosloff
I've been a customer at this location for a year and a half I always work with Rick the property manager he is always courteous professional and friendly always helpful with paying my bill five stars for Rick
October 5, 2021
Google Public Storage Jesus Gonzalez
I highly recommend this location I came in and the property manager Rick helped me out a lot stop by check them out if u need a storage
October 5, 2021
Google Public Storage Stacey Kovach
Rick has always been helpful and letting me know about the app to be more safe and be hands free. He’s great with his customers.
October 5, 2021
Google Public Storage Anna Santellano
Rick is amazing. He was very friendly and courteous. Very helpful young man. As a matter of fact, I'll be stopping in at the Dundee store from now on to pay my monthly bill.
October 5, 2021
Google Public Storage Mariah Vazquez
Thanks for the help Rick
September 16, 2021
Google Public Storage EMMANUEL KAYODE
Thank you so much for you help rick
September 16, 2021
Google Public Storage Carmelo Figueroa
Maleigha and Rick the property manager were excellent personnel at Public Storage at 1385 Dundee Rd in Palatine IL . It was my first choice and it worked out great
September 16, 2021
Google Public Storage raquel lopez
Wow Rick was great and funny and he help me download the app and it works great
September 10, 2021
Google Public Storage Jasmin Arreguin
Rick K. Is great! Always helping out , nice and friendly. One of many reasons I love this location Highly recommend!!
September 10, 2021
Google Public Storage Akiela Murray
RICK is awemsomeeeee! He is super friendly and professional. Does his job very well. Made sure i got got the best rates. He also gave me a call to let me know my lock was not put on properly. Greatly appreciated! Give this guy a promotion!
September 10, 2021
Google Public Storage Rosa Martinez
Thanks Rick
September 8, 2021
Google Public Storage Austin Taylor
The property manager Rick was so great he answer every question that me and my wife had .
September 7, 2021
Google Public Storage Eddie Kamis
Rick was amazing... He's done a great job helping me. Thank you Rick
September 4, 2021
Google Public Storage Mateusz Or
Rick is really helpful and friendly employee
September 4, 2021
Google Public Storage Mary Jo Baldassone
Rick is the BEST!! I have had my unit for over 5 years. His professionalism is top notch. He's also a nice guy, too. Always a smile and very welcoming when I come in to pay my bill. I have also referred a friend to his location because I knew he give the best service!
September 3, 2021
Google Public Storage Martha Vela
Rick is a wonderful person and a great asset to Public Storage. There should be more people like him
September 3, 2021
Google Public Storage Donna Domasik
I dealt with Rick today at the Dundee, Palatine facility, he was wonderful to work with and a pleasure. Rick answered all my questions and helped me resolve my issue-thank you Rick. This facility is wonderful and I give it a 5 + Review
August 29, 2021
Google Public Storage John Robeznieks
Dennis was extremely helpful and courteous. It was a thoroughly enjoyable experience. I would recommend public storage to any of my friends or clients.
August 28, 2021
Google Public Storage Luis Serrano
Rick was an amazing HELP today. Great Employee, Great Personality, Overall Excellent. Thank you so Much Rick 👍🏽
August 26, 2021
Google Public Storage Mark F
Rick was fantastic. I even got a notification when I accidentally left my unit unlocked. That’s pretty awesome!
August 23, 2021
Google Public Storage roms hrd
Rick help me a lot his a Awesome guy and Friendly
August 18, 2021
Google Public Storage Piotr Klimek
Thank you Rick, one of the best guys ive worked with while renting different storages. Totally recommend him.
August 13, 2021
Google Public Storage Oleksandr Golendzovkyi
Rick is the most kind and helpful man! Any questions - his always open to help! 💪
August 7, 2021
Google Public Storage Vernon Massie
My first experience at this public storage has been Awsome !!! Rick gave me great customer service on getting set up here . Thankyou so much Rick...
August 6, 2021
Google Public Storage Jose Campos
Thank you Rick you were awesome!!!!!
August 1, 2021
Google Public Storage Jeff Day
Excellent prompt and courteous service by property manager and a convenient payment process when making monthly payments I have been a satisfied client for over five years
July 31, 2021
Google Public Storage manoli tevanyan
Thank you Rick your the best
July 25, 2021
Google Public Storage Gloria gonzalez
July 25, 2021
Google Public Storage DivaMomJ
Rick is the best! Friendly, understanding and accommodating. Any time I’m near there, I’ll stop to say hi even if I’m not going to my unit.
July 20, 2021
Google Public Storage Steven Gyoerkoes
Thank you Rick for helping me download the app it helps me out alot
July 16, 2021
Google Public Storage Nataliya Ratmansky
July 16, 2021
Google Public Storage Tere Garcia
Thanks Rick👍
July 14, 2021
Google Public Storage MrKatracho22
Thanks Rick for your help! Very profesional and honest highly recommended 👌🏼👌🏼👌🏼
July 13, 2021
Google Public Storage Erick j Flores
Thank you rick for all yor help you are the best
July 2, 2021
Google Public Storage Anthony Sullivan
Thank Rick for helping me down load the new app
July 2, 2021
Google Public Storage L Wilkinson
June 29, 2021
Google Public Storage Fi Fi
Rick was great
June 17, 2021
Google Public Storage April Y
Mike was very helpful with everything and our stuff was safe and secure while we were in between moves!
June 5, 2021
Google Public Storage Luis Silva
Thank you rick for helping download the app for the gate, i love it it works great! Ive been storing my bikes here for a few years now and i love it. they are all polite people, and are alway there to help when needed, especially rick he is the manager here and is much help when something is needed. I definitely recommend this place for any one who is looking for a place for storage. Rick is great always here for help when i need him. changed my light bulb right away when i asked him.
June 3, 2021
Google Public Storage Dolores Calvert
Thank you Richard for helping me set up the public storage App. You are the Best!😊 Richard is very pleasant and helpful with all my needs. He is an asset to your company. Richard is always there for me when you need him.
June 1, 2021
Google Public Storage Rey Castillo
Just want to say thank you to Rick for helping me set up the app it works great thanks again
May 25, 2021
Google Public Storage Joe Gonzalez
Rick has been very helpful in getting us in here in the storage he's very polite cordial and any questions are that were asked for me were answered and a elegant way I really appreciate it has help thank you
May 15, 2021
Google Public Storage Ulyana Pikhunyk
Rick was very helpful. He suggested us a very good unit a helped us to get really good price. Thanks a lot! Good job!
May 10, 2021
Google Public Storage Gloria Levy
Rick was awesome. He helped me download the new app and showed me all the cool new features. I really appreciated him taking the time and patience to do that for me! He's very helpful.
May 1, 2021
Google Public Storage Glen Thermilus
Rick helped me out. Super nice guy! Highly recommend!
April 22, 2021
Google Public Storage Sam KenKnight
Rick was extremely helpful. Top notch fella, top notch place. Turned a very stressful day and situation into a very easy one. Extremely accommodating and didn't match my expectation of being caught in a contract trap.
April 20, 2021
Google Public Storage Marco Camarena
Thank you rick
April 6, 2021
Google Public Storage Andreina Hernandez
Thank you, Rick!!! Very helpful
April 1, 2021
Google Public Storage Erik Nunez
Great place, stopped in today and was greeted by Rick. Since I showed up not knowing exactly what size of a unit i needed I asked to be shown some of the units. Rick then very politely showed me around and patiently helped me find the perfect unit for me. I Usually never post reviews though I was very impressed by the way I was treated by Rick and how highly knowledgeable he was. Thanks again and hope to keep doing business. Erik N.
March 29, 2021
Google Public Storage Ismael Vasquez
Maleigha very nice gratis service
March 26, 2021
Google Public Storage Aram Ghazaryan
I just purchased my first storage unit from here and I was very happy with the experience. I have to give a huge shout out to Rick for making it such an easy and smooth transaction. He actually took the time to understand what I'm looking for and he guided me in the right direction. Update: This place is amazing the property manager Rick is amazing, I had an issue with my door today he came out and fixed it within 5 minutes.
March 16, 2021
Google Public Storage Kotz family boom
Rick is awesome!!!!
March 6, 2021
Google Public Storage Andy Anderson
Rick has been a really great property manager
March 2, 2021
Google Public Storage Kai Ding
Great experience with Rick, great costumer service.
March 1, 2021
Google Public Storage Mandy Romero
My mom is moving next month so I came in to find out how everything works. I was greeted by a guy named rick and he gave me lots of options. Also told me I can rent it online when I’m ready. great customer service and I will rent there when my mom ready.
February 27, 2021
Google Public Storage Yareli Ayala
Great service. Also Rick great guy he explained everything in great detail and also gave me variety of options which was awesome of him!. Overall great experience!.
February 15, 2021
Google Public Storage Terri Hunter
I called to ask a question about my payment and this very nice young lady Maleigha was very helpful and patient with me. Good customer service. Thank You.
February 14, 2021
Google Public Storage Yuriy Chepelyuk
It is ok but these days you better come with shovel ))) I called in the morning and Rick managed to clean snow by noon. So, changing to 5 star review. Thanks
February 13, 2021
Google Public Storage Katie Teper
I dealt with Rick when we came in to move our things out of our unit and he was extremely helpful! He dug our space our so we could get in and was very friendly and informative
February 6, 2021
Google Public Storage Darnell Porter
Mark is such a kind and attentive person. He literally dug out 4 ft of frozen snow from mutliple units in 9 degree weather just to make sure I could find the right size to fit everything in my unit. I was stressed and in a horrible mood and he told the funniest dad jokes just to cheer me up. He's literally the only reason i rented the space on the spot without shopping around. You cant buy that level of service qnd dedication.
February 6, 2021
Google Public Storage Janina Rivera
February 3, 2021
Google Public Storage Jonathan Kodak
Rick was amazingly helpful! He got me a great deal on a bigger unit and really helped me out! Nothing but good things to say about public storage and the amazingly friendly customer service from Rick, the man himself! Thank you again!
January 21, 2021
Google Public Storage Victoria Palmer
January 20, 2021
Google Public Storage Asim Kazimov
I came in and Rick was a great guy and very funny. Thanks
January 19, 2021
Google Public Storage Denis Pilshchikov
Thank you Rick. Good job!!!
January 16, 2021
Google Public Storage Gary Edelstein
Rick was perhaps the most professional and friendly person I have ever had the pleasure of dealing with. Answered my questions, made suggestions, just a class guy.
January 12, 2021
Google Public Storage Terry Ellis
Thank you rick it's been a pleasure working with you Customer Service was great.
January 9, 2021
Google Public Storage Aneta Szynalik
Rick helped me out with the move in process. Was such a nice helpful guy and made sure I got everything I needed. Will definitely always be coming back here for my storage needs. Thanks Rick!!!
January 7, 2021
Google Public Storage Carl Will
Rick has been at this store for a few years and has been amazing with customer service and taking care of the property. Thank you for making my experience awesome!
January 5, 2021
Google Public Storage Mary Ligay
Rick is great wonderful service and nice smile
January 5, 2021
Google Public Storage Thomas Family
Rick the manager was very helpful, all questions answered good deal and everything, processing on getting a unit was very fast no hassle
January 5, 2021
Google Public Storage Thomas Ligay
Clean . fresh & smells good! Always friendly,& helpful. Thanks Rick
January 4, 2021
Google Public Storage Chul Hwang
Rick. Just wanted to say thank you as always for going out of your way to make it easier on us. We really appreciate you and your hard work!
December 29, 2020
Google Public Storage Gbemisolacourtney Boyd
Its very nice been with them, they were so reliable. Rick did a great job by making me feel at home all through and was ever ready to support whenever I need one. Good job.
December 22, 2020
Google Public Storage arturo alencaster
December 18, 2020
Google Public Storage Boss Hog
Rick was a great help thank public storage
December 11, 2020
Google Public Storage Jackie Tornez
December 8, 2020
Google Public Storage Corazon Ramirez
Rick is great
November 10, 2020
Google Public Storage Teagan Townsend
Amazing experience every time Rick that runs the place always gives great customer service, things are kept clean in the office and units are always up kept of and gage protected.
November 3, 2020
Google Public Storage Nick Olson
Rick is the man!! Always keeping the place looking good!👍🏾
November 1, 2020
Google Public Storage John Modjeski
This was my first time using any storage facility and I found the process online to be simple, streamlined and straightforward. I used the eRental which was all done online and made the whole process very easy. Prior to committing online I had visited this facility in-person to view the size of the space and the property manager, Rick, was extremely friendly and helpful. He followed up with me via phone a few days later but in a helpful way, not at all pestering or pressuring. When I arrived onsite to load my stuff into storage I was concerned that all of my items would not fit and I spoke with him on the phone about it. It was close to closing time for the office and he offered me several options if there was an issue. Before he left for the day he came to check on me to make sure everything was going fine. A super nice property manager that still knows and cares about customer service - thank you, Rick - you deserve a huge thumbs up and "thank you". Overall a great experience for me.
October 24, 2020
Google Public Storage Michael Boyle
Rick and his staff are pleasant and reasonable. Great people to work with.
October 23, 2020
Google Public Storage Robert Murray
October 17, 2020
Google Public Storage Lisa Weddle
Rick has been an amazing customer service! I had a problem and he was on it that day. Great guy!!!
October 16, 2020
Google Public Storage Billy Singh
Rick is great thanks for all the help
October 13, 2020
Google Public Storage Shannon Bennett
I used this public storage for a couple of months because my apartment was getting remodeled. Rick was a tremendous help! He was very friendly and was able to set us up with no issues.I will definitely be coming back to this storage when I need to use it again 😊
October 8, 2020
Google Public Storage Nazariy Mryha
The storage manager Rick is very helpful person. He helped now to set up storage unit that I needed in a timely matter. Very good customer service they’re always there to help you. Clean area, units are in great shape. Highly recommend it
October 5, 2020
Google Public Storage Dale Underiner
Rick helped me out great deserves a promotion!
September 25, 2020
Google Public Storage Sara Yuhas
Rick helped us a great deal. Thank you
September 23, 2020
Google Public Storage Bree Smith
When we first moved in the guy showed me a unit with water damage. Said it was fixed but offered a different unit; we took the other no damage unit..but moving out, there was water marks on the floor and rust on metal legs of a table that wasn't there before. In addition, I had auto pay turned on and monthly I received a late notice...when it wasn't late. When I complained about the payment issue because they called me about my payment while I was at work, they upped my rent! Not worth it.
September 20, 2020
Public Storage Antonio Ortiz
Cuanto cobran por mes
September 15, 2020
Google Public Storage Madjidou Mahamane
Rick, a very awesome guy with a great customer’s service skills. Helpful and nice, made me resign my contract . Thanks Rick, you can work everywhere you want to.
September 11, 2020
Google Public Storage Eduardo Flores
Rick helped me out alot great guy really like the way he takes care of customers very kind and patient.
September 3, 2020
Google Public Storage Omar Sanchez
Fast, friendly, clean service all around! Guy at the front counter was super helpful and made everything easy for me!
September 2, 2020
Google Public Storage Francisco Najera
Rick is great man
September 2, 2020
Google Public Storage Dancer 1984
Will be moving soon and was interested in renting a unit. Rob was wonderful in answering all my questions. He showed me three different units. Was very knowledgeable and professional. Very clean units.
August 28, 2020
Google Public Storage Grant Marshall
Great experience. Rick was very knowledgeable.
August 26, 2020
Google Public Storage Jason Ashley
Rick is a great manger, who goes the mile to take care of his costumers at the Public Storage off Dundee Rd.
August 26, 2020
Google Public Storage Mykola Sekh
Rick was very helpful and just awesome in general. Showed me the rental unit and made the process very easy and fast.
August 16, 2020
Google Public Storage Joselyn Gil
Muy buen servicio
August 15, 2020
Google Public Storage David Gillick
Rick does a great job and is a big help when needed.
August 13, 2020
Google Public Storage Javier Barrera
Rick gave Awesome service, Rick made moving in and moving out a very easy process
August 10, 2020
Google Public Storage John Robeznieks
Rick, the manager, and Mark, his assistant, have been amazingly helpful. I am extremely pleased with the staff. They are all great!!
August 4, 2020
Google Public Storage Don Whittaker
Rick was very considerate and helpful
August 4, 2020
Google Public Storage Lovely Moments creating
Rick was awesome! He showed me the space and explained everything in details. I will be referring my family.
July 24, 2020
Google Public Storage Luis Rafael
July 9, 2020
Google Public Storage Raul
Customer service was on point! Special thank you to Rick for helping out. Never felt more welcomed.
July 6, 2020
Google Public Storage Valery Moskaliov
Goodq
July 3, 2020
Google Public Storage Adriana Sanchez
Rick was very helpful and explained everything about the rental. Very nice and quick got me a good deal
July 3, 2020
Google Public Storage Esteban cruz
Never have I ever been more satisfied with Great customer service by Rick! Awesome Character and outstanding Attitude. very well informed Employee and makes sure you feel safe leaving your property with Public Storage.
July 1, 2020
Google Public Storage Joanna Smakowski
Best service i Ever had
June 1, 2020
Google Public Storage David Hwang
Rick at palatine is the man! He always goes above and beyond for us and I cant say enough good things about him! Thank you for always taking care of my parents and helping us the way you do sir!
May 30, 2020
Google Public Storage VP Impressions
May 28, 2020
Google Public Storage Andrejs Saikovskis
April 24, 2020
Google Public Storage Gene Hew
Rick's the man. He was super helpful with finding the right option at the right price for us. Very friendly as well. Thanks!
April 9, 2020
Google Public Storage Cristina Aguilar Rodriguez
March 15, 2020
Google Public Storage Laurinda Ahrens-lupo
Samantha was amazing got me in and out great customer service would rent from again !
March 1, 2020
Google Public Storage Elsa Elaasar
I had great experience at Dundee Rd. Palatine location. Rick is such a nice guy. Great personality and very helpful. Very knowledgeable about the business. Great job Rick!!!!
February 28, 2020
Google Public Storage Victor Viveros
February 13, 2020
Google Public Storage Jazmine Singleton
Rick was so friendly and helpful with making sure my unit was ready and that I was satisfied with everything I was getting! Thank you so much
February 8, 2020
Google Public Storage Trust Me
Service at this location was great. The staff were very helpful and patient. Rick did an awesome job finding the best rate for me. I am grateful 😀
January 30, 2020
Google Public Storage Erin Weddle
January 18, 2020
Google Public Storage SusanMarie Frisch
Rob and Richard were great help me fine the right locker and help me pick out some boxes. I will always recommend Public Storage in Palatine!!
January 16, 2020
Google Public Storage David Lasso
Richard, took care of me, nothing but great service
January 14, 2020
Google Public Storage Beth Sawa
Used the online reservation and express check in - very easy to use. Called the site and made an appointment with Rick to complete my move-in. Rick made it all so easy. Showed me the unit to make sure it was what I needed, and then we completed the process. The facility is clean and orderly, and Rick made the process super easy. Thanks, Rick! I'd recommend this facility 100%.
January 13, 2020
Google Public Storage Troy Petersen
Clean, reasonably priced, and easy to get in and out of. Used a unit for a couple of months while moving locally. The staff was very helpful and polite. Would definitely use again if we have the need for storage.
January 5, 2020
Google Public Storage Damian Corona
Rick was helpful and patient
January 5, 2020
Google Public Storage Ludmila Maksimova
Richard is friendly, kind and very polite
December 29, 2019
Google Public Storage Cristina Temizcay
December 26, 2019
Google Public Storage David Kobakhidze
Thank you very much.Rick
December 10, 2019
Google Public Storage Denys Kryzhevkyy
Was looking where to move my things then stopped by this storage and let me tell you Rob is probably the chillest and nicest employee made everything a breeze and we had a storage unit in 5 mins. Definitely look for Rob when you stop by to ask questions or get a unit.
December 5, 2019
Google Public Storage Margarito jasso
I can in to make a payment for a year and Richard was able to transfer me and save me a lot of money he was great and helpfully
November 29, 2019
Google Public Storage Anne McGrath
Richard was great he help me out a lot
November 22, 2019
Google Public Storage Gunna 8989
Great property manager!
November 10, 2019
Google Public Storage Juan Antonio Murillo
November 1, 2019
Google Public Storage Johnny Boys
I'm here from FL and richard and martez walk me through everything and made easy to rent
November 1, 2019
Google Public Storage Kimberly Rush
Rick and Martez provided great customer and very nice. Totally helpful... Totally recommend this facility
October 20, 2019
Google Public Storage Kevin Miller
October 8, 2019
Google Public Storage Speedy G
Came in a talk to martez and Richard very friendly and Knowledgeable
October 5, 2019
Google Public Storage ChiTown Digger
Great place. Awesome service .
October 5, 2019
Google Public Storage Gautam Panemangalore
October 5, 2019
Google Public Storage Jay Dee
Richard was very helpful and knowledgeable about all the units. He help me figure out what was a better fit for my needs.
October 4, 2019
Google Public Storage Joy Smith
We have been using this storage place for about 4 months now. No real complaints. Manager is friendly.
October 2, 2019
Google Public Storage Kaycee Jakubowski
Richard is great! Great experience!!!
October 1, 2019
Google Public Storage Alex Schreier
Richard was a lot of help and very friendly. Great property manager
September 27, 2019
Google Public Storage Juliet Rita
Richard helped me out with all I did... he really did a good job.. Thanks
September 23, 2019
Google Public Storage Karina Guzman
I ask manager Richard about renting lockers he a very nice guy and knows his stuff
September 17, 2019
Google Public Storage Daniel Lobo
Quick, painless, and knowledgeable. Rick is definitely a contact I’d want to keep and refer! RICK YOU'RE THE EFFING MAN!
September 11, 2019
Google Public Storage Paulina Saucedo
Rick and martez was great. They help me fine the right spot for me
September 6, 2019
Google Public Storage Zofia Markowska
Shanena and Richard was great they show me 3 unit to I found the one that I like I never did this before and they made it very easy
August 30, 2019
Google Public Storage Gabriel Lobo
Spoke to Rick and got everything done fast. He is very informative, professional and answered all my questions. Even allowed me to test fit my car in the storage unit. He never rushed me the whole time I was there. I feel truly happy about the experience. I do wish there is a left turn lane for public storage. Other than that great experience and happy with my purchase.
August 16, 2019
Google Public Storage Tim Mcgowan
New management team is amazing!
August 12, 2019
Google Public Storage Shanna Martin
Shanena was absolutely wonderful, and made the process of renting a space with Public Storage. She went over the entire contract, made sure that I saw and approved of the space, and was friendly, courteous, and a lovely person to work with.
August 9, 2019
Google Public Storage Marcos Fernandez
Great customer service! Very helpful! Recommend talk to Rick!
August 5, 2019
Google Public Storage Gerald Collins
Thank you Martez for helping me and my wife find the best unit my wife is still talking about you and your jokes we will be in to see you about another space for my mom
August 5, 2019
Google Public Storage Valerie Dirsmith
August 3, 2019
Google Public Storage Luis Contreras
I was looking for a unit for for storage and 2 parking spots and Richard helped me out to accommodate my situation he is very friendly and keeps the property clean and safe. Don’t want to go to any other place because of the service and accessibility to highway.
August 1, 2019
Google Public Storage Jake Jass
Great place to rent! Easy access right off the highway and friendly staff!
August 1, 2019
Google Public Storage Jose Rangel
Great manager the best in town
August 1, 2019
Google Public Storage kris k
Very clean, great service, very friendly staff
July 23, 2019
Google Public Storage Walter Dubon
Great customer service
July 18, 2019
Google Public Storage Faith Southard
Great prices....great manager. Appreciated his kindness to me and willingness to answer all my questions. Thanks rick
July 13, 2019
Google Public Storage Pavithra Naresh Kumar
June 16, 2019
Google Public Storage Phillip Gootee
Clean. Sam is very helpful. Easy to rent
June 14, 2019
Google Public Storage Kimberly Grady
June 8, 2019
Google Public Storage Sarah
I went in last weekend after making a reservation online and using the express check in. It was super smooth. I worked with Rick and Brian. I was given a tour of several units in the size I wanted before signing anything to ensure I liked the size of unit and the facility. I was even driven to the back of the lot in a golf cart so we didn’t have to walk. They were very helpful with all my questions and were straightforward with everything. 3 things to know: The gate code pad requires you to get in and out of your vehicle to enter the code assigned to you (everyone has their own specific entry code) The 5x5 units require a specific kind of lock you need to purchase from Public Storage for $20 They require you to have or purchase insurance on the units. If your homeowner or renters insurance covers storage units you can use that and decline the Public Storage insurance plans.
June 2, 2019
Google Public Storage Vanco Exp
Best service
May 31, 2019
Google Public Storage Jonny Rodriguez
Richard and Todd great Guys!! Great customer service
May 30, 2019
Google Public Storage Thepanther 007
May 24, 2019
Google Public Storage Carl Will
This public storage is real good managers are nice they're all of them I still think their rates are too high
May 19, 2019
Google Public Storage Raijean Ford
Came in last week promised Martez a review for his out standing customer service.
May 19, 2019
Google Public Storage Javier Ovalle
Rick did an amazing job of showing me the units work out well.
May 13, 2019
Google Public Storage Trina Hawkins
Great place my aunt (donna)was there talking with martez. His humor and hospitality was amazing. Thanks martez!!!
May 6, 2019
Google Public Storage Graham Dirsmith
Great Facility!
April 22, 2019
Google Public Storage John D
Martez and Rick performed their responsibilities with laughter and professionalism. Enjoyed the experience of doing business.
April 20, 2019
Google Public Storage Desean Walsh
Martez and Rick , I really appreciate the help you guys are the best. Keep up the good and hard work 💪💪😉😉😉it pays 💪 off
April 18, 2019
Google Public Storage Josh Litwin
Great service!
April 4, 2019
Google Public Storage Martin Ferraro
Phenomenal service from themanager. Dennis is supet
March 24, 2019
Google Public Storage Javier Soto
Richard did job
March 24, 2019
Google Public Storage Domingo Salgado
Good service thank you
March 12, 2019
Google Public Storage martha roman
Paul good service
March 3, 2019
Google Public Storage Karl Clermont
Dennis the former manager that replaced by Meghan got replaced by Meghan again... Dennis was very cool, however Meghan has an air of bitchyness about her! I no longer do business with them! If anyone finds out where manager Dennis went, please post
February 28, 2019
Google Public Storage Gary Nunes
It's always a pleasure to see Kelly and Paula. They've always got a smile to greet me and ask if they can help me with anything. I've been a tenant for 10 years and they treat me like family.
February 28, 2019
Google Public Storage Barton Portzer
Great location Dave was extreamly helpful with moving out great customer service will definitely come back and highly recommend
February 26, 2019
Google Public Storage Sally Salifoski
HORRIBLE! Have been renting a unit since September of 2018 and it seriously is the worst location ever. Haven't been able to get into my unit for the last 2 months because of all the ice and snow not being removed from the property properly. The gate is always WIDE open, no need to use a code because you wont need it. Units are supposed to be climate controlled, something that makes the prices of the unit a bit more expensive but they aren't when emptying my unit I just about froze! But yet they are able to up my rates by nearly 12% with no notice? Seriously I will never rent from this company/ location ever again. I don't suggest you do either! Spoke with the onsite manager she really could have cared less.
February 16, 2019
Google Public Storage Abel Lara Jr.
Paula Jabree & Kelly are phenomenal , great customer experience
February 4, 2019
Google Public Storage Timoteo Bonilla
PAULA was very helpful and kind. Took her time to get me set up and everything. Very friendly
January 20, 2019
Google Public Storage Tyler Smith-Mayer
Lainie was such a help and made renting the storage unit a breeze! Thanks for all your help!
January 15, 2019
Google Public Storage Raquel Lopez
Lainie was awsome!
January 15, 2019
Google Public Storage Davichin X
Paule was friendly
January 15, 2019
Google Public Storage David Warden
Laine was very helpful
December 29, 2018
Google Public Storage Natalie James
Came here on Saturday at 1:30 pm (during office hours as stated on door) and no one was here nor was there no sign stating they were closed today. Online states they are open...annoying. When I tried to call no answer besides a recording.
December 28, 2018
Google Public Storage omar carreon
Paula was friendly and helped me out with a storage.
December 12, 2018
Google Public Storage becca hyland
I only gave them one star because I had to choose one star. This is THE WORST storage place. DO NOT DO BUSINESS WITH THEM. THEY messed up my auto pay and I wasn’t even a month late on rent and they threatened to sell my stuff and then charged me over $100 in late fees. I was standing out in the cold waiting to see the manager and she was sitting in her car on break, saw me and continued to just sit there and not help me. They have no idea what they’re doing and are horrible horrible people. Please don’t make my mistake and give them your business. I’ve used many other storage places before and this is BY FAR the absolute worst. I haven’t been here for 6 months and I’m taking my things out and never ever going back. I can’t even express how utterly horrible these people are and how they run the place.
November 17, 2018
Google Public Storage Marco A Bravo
November 6, 2018
Google Public Storage Esmeralda Esquivel
Paula did an awesome job very kind and sweet.. ... great people skills ... answered all my questions in a professional manner ... glad I cane to the right place ... thanks again for your service
November 6, 2018
Google Public Storage J S
Dont recommend getting a storage here. If you want to find your bags ripped and find mices and rats go ahead be my guest. For the past weeks my wife and I have been trying to get in contact with the MANAGER we left voicemails. No one is listening to us. We need clean storage unit.
November 5, 2018
Google Public Storage Jennifer Rosen
Paula and Sam (employees on duty) were very friendly and accommodating even with the rainy weather. They answered all questions and were efficient to help me get my space. Would recommend!
November 2, 2018
Google Public Storage erika king
Paula was excellent
October 13, 2018
Google Public Storage Cesar Alvarado
First time with public storage really friendly and good people .. plus the recommendations for the storage unit price was at my budget too i would recommend it to anyone trying to store personal stuff
October 6, 2018
Google Public Storage Brady Reish
Paula was very friendly and she was there both times I came in to check out the storage unit before finally booking it. We are using it to store two motorcycles for the winter. We managed to barely fit them into a 5'x10' unit. We couldn't find a better deal anywhere around. The service was great. Getting in and out is easy and there is always someone on the property keeping an eye on things. I highly recommend this Public Storage location.
September 29, 2018
Google Public Storage Chloe
Paula at the front is AMAZING she's so friendly and really funny. They keep their storage units clean and professional. Great customer service and atmosphere! Love it!!!
September 1, 2018
Google Public Storage Lynde Boogie
PAULA was awesome painless and smooth transaction and walk through
August 26, 2018
Google Public Storage Steve and Mary Galligan
Very clean storage area. Paula did a great job reviewing my options.
August 5, 2018
Google Public Storage Andrew Wirtz
Great and easy service from Paula, super quick phone response time!
August 5, 2018
Google Public Storage Victoria Zamora
Paula was very helpful and made everything so simple during a stressful moving time!
August 5, 2018
Google Public Storage Cesar Huerta
Just got a Unit and Paula was super helpful and nice. Happy that we chose this location :)
July 11, 2018
Google Public Storage Greg Velazquez
Dale & paula are so nice persons, the explaned very well all my options renting the space, thank you guys
July 5, 2018
Google Public Storage Anthony D'Agostino
Very competitively priced. I have had issues with water leakage twice over 4 week span. Reported it the 1st time but not sure it was ever fixed. They did however offer me a move to another unit. Its just too time consuming for me to do. Counter people very pilot, courteous, and knowledgeable. I am however surprised occasionally to see the gate in the open position. Security?
July 3, 2018
Google Public Storage dalzin89elizalde
Paula was nice and very helpful.
July 3, 2018
Google Public Storage Paulo Da Silva
Paula
July 1, 2018
Google Public Storage vadim bogoslovski
Paula was very knowledgeable and helpful good service
June 30, 2018
Google Public Storage Paul Ofsiak
June 5, 2018
Google Public Storage Chark Osborne
Moving within this month and Jo was super helpful and easy talk to about things that I would need and explained how secure the storage units are and overall gave great customer service. I will honestly recommend this location to everyone I know now.
June 3, 2018
Google Public Storage Diane Kylloe
Rented a storage unit yesterday, and Fatima , Molly, and Aiden were all very nice , and helpful. They walked me through everything, and explained how it worked. I am very happy I chose to rent there. Thank you!
May 26, 2018
Google Public Storage Trixie Trx
Today Aiden took me around to see a bigger unit and she was SO HELPFUL and knowledgeable! I was so impressed with her upbeat attitude and her friendly demeanor, not to mention how helpful she was in picking a unit that would work for me and my current needs! Thank you, thank you, thank you! Meghan and Doug took me around today. They were so patient, I was extremely anxious and put off the appointment I had for yesterday. Clean nice office. They took me to my unit and showed me around, gave me tips on how to use the unit, and clearly explained all that I needed to know. TY TY TY :)
May 26, 2018
Google Public Storage Sandy Penney
May 24, 2018
Google Public Storage Joseph Bittolo
Excellent explanation of the use of the property by Aiden, thoroughly explained all the policies to me this morning so that I understand everything well. Walked with me to my unit to make sure I was happy with what they offered, if there was any problems she would take immediate action to make sure I was happy. Excellent customer service.
May 20, 2018
Google Public Storage Halina Wsyl
April 10, 2018
Google Public Storage Megan Steel
Giovani was amazing, very helpful and guidance with storage!!!!
March 30, 2018
Google Public Storage Gustavo Mosquera
Molly and kelsey gave me a great service.
March 16, 2018
Google Public Storage Laura Lopez
Great
March 10, 2018
Google Public Storage luis mendez
Kelsey Its was a great person, with great smile, really nice person told me the step and show the storege, she is a great worker,
March 5, 2018
Google Public Storage Danny Wlecke
The Associate who rented me the unit was Jovani. A real cool troop and likeable. He took time to explain the location, hours, how I can enter the facility, regulations and all other particulars. I like this location, and I would recommend it to friends & family.
February 27, 2018
Google Public Storage Marina Sumina
Came here to rent a storage. Aiden was very friendly and helpful! Aiden provided an outstanding service! A+++
February 14, 2018
Google Public Storage Rob Council
Great service! Secure and safe for your belongings
February 2, 2018
Google Public Storage Thomas McNicholas
February 2, 2018
Google Public Storage Tishonia Middleton
Had service by Jo he did great with assisting with a new storage space & providing Information!! Thanks Jo!!
February 2, 2018
Google Public Storage Donna Pollack
Jo was very helpful!! Very nice and complete!
January 27, 2018
Google Public Storage Erie Riley
Meghan property manager @ public storge dundee rd... Great customer service! 5 star's.. Thank you....
January 20, 2018
Google Public Storage Mike Jiggetts
January 10, 2018
Google Public Storage Kaitlyn Newburger
Meghan and Tony are wonderful! Best customer I’ve ever had! They were so helpful and went beyond and above! Thanks guys! I have had an unit for over a Year and have never had a problem! Thanks again
January 6, 2018
Google Public Storage Toston1019
Meghan is very helpful and informative.
December 21, 2017
Google Public Storage Vilen Pinkhasov
December 15, 2017
Google Public Storage oleg makarov
Nice clean facility. Dave gave us outstanding customer service. Quick and easy. Thank you!
December 15, 2017
Google Public Storage Sandy Felix
Friendly and
December 8, 2017
Google Public Storage India Bhawan
David was very helpful and professional! Very easy to deal with
December 2, 2017
Google Public Storage Kristin Kick
Meghan was a huge help! Fast, efficient and very friendly and accommodating!
November 25, 2017
Google Public Storage Kathy Burgess
Adequate place clean storage units staff helpful enough
November 19, 2017
Google Public Storage Pauli Graziano
Meghan was great to work with and proactively alerted us to a problem with our lock. The unit itself was "ok: for outdoor storage - just be sure to buy the humidity remover as one piece of soft furniture was damp when we moved out and boxes were a bit "soft" - evidence of more humidity than we expected.
November 13, 2017
Google Public Storage Jerry Tuley
The place is ok, some truck damaged our storage unit, they have not fixed it. They called today and stated that they will be renovating the facility over the next quarter. Great follow up phone call to address the issue, we will see going forward what changes will be made.
October 31, 2017
Google Public Storage Oscar Carmona
Si meyudño bien
October 28, 2017
Google Public Storage Amninderjeet Singh
October 24, 2017
Google Public Storage Stacy Brewer
October 22, 2017
Google Public Storage Margaret Sharkey
Great place and Meghan was extremely helpful with some tough issues.
October 16, 2017
Google Public Storage angry bird
October 15, 2017
Google Public Storage Mary Parr
October 9, 2017
Google Public Storage Margaret Sharkey
Office person was and is outstanding and so helpful. Thank you
October 2, 2017
Google Public Storage Татьяна Мороз
September 20, 2017
Google Public Storage Oleh Prodan
September 16, 2017
Google Public Storage Mark Carcare
September 5, 2017
Google Public Storage Robert m
August 21, 2017
Google Public Storage Rick Hogan
As storage places go, Public Storage in Palatine is one of them. Nothing special here to speak of. I came here because it was cheap and fairly close to my house.
August 21, 2017
Google Public Storage luis ramos
Meghan was very helpful with all our needs and answered all our questions... we definitely recommend this public storage and ask for Meghan for you're customer service...
August 7, 2017
Google Public Storage Magda K
Always friendly and Meghan is wonderful. Great place to store your extra belongings
August 6, 2017
Google Public Storage Manju Tummala
Sam has been very helpful in showing the place and very smooth checking in.
July 16, 2017
Google Public Storage Dan M
Rented a storage unit here several times. Always a great experience. Nice and friendly staff.
July 8, 2017
Google Public Storage Kim Edgar
Robyn went out of her way to help me out. They have been nothing but helpful since i got the unit!
June 29, 2017
Google Public Storage Amy Foley
Meghan was amazing to dealing with, very helpful and friendly!
June 6, 2017
Google Public Storage April Rodriguez
Meghan was extremely helpful getting me the unit that I needed.
May 29, 2017
Google Public Storage Rubi Suarez
May 27, 2017
Google Public Storage Michael Fennell
May 25, 2017
Google Public Storage ROBERT LUKSA
I'd like to thank Meghan, Jessica, & Aiden for the wonderful service they gave me when I came to rent a storage unit
May 13, 2017
Google Public Storage nichole
Nice people
May 8, 2017
Google Public Storage jc Llanito
Helpful people
May 3, 2017
Google Public Storage Nicole Shifrin
Meghan was so great at getting me started with my storage needs!
April 19, 2017
Google Public Storage Kelley Smith
I am having a fantastic experience with this location. Brenda was a huge help, super knowledgeable and a joy to work with.
April 11, 2017
Google Public Storage Robert Donald
Just renewed, what an easy and pleasant experience. Great work by Meghan & Shameka
March 25, 2017
Google Public Storage Mark Stolte
Meghan was very helpful in setting up our unit and closing it out. She was a great help in giving me a unit that was easier to access with my large trailer. Thanks
March 16, 2017
Google Public Storage Ray Smith
Public storage is a great place, I will recommend this place to anyone, service is great and friendly. Very thorough with the paper work and no surprises. Meghan, Mike, and David. We're wonderful. They know what great customer service is about.
March 12, 2017
Google Public Storage Eileen Dorn
Meghan was awesome! She was training Mike. She was very knowledgeable and professional. She is very patient and kind. A wonderful customer experience. I would recommend your location because of her.
March 3, 2017
Google Public Storage Brittani Sapp
February 28, 2017
Google Public Storage Jacque Rose Sierra
I had a reservation that I needed to change and I came in late and Meghan helped me, she showed me 3 units until I found the one that worked for me and she even stayed late to make sure I had what I needed!
February 12, 2017
Google Public Storage Jeremy Boscaccy
February 6, 2017
Google Public Storage lukas perez
Phone number need to fix it
January 31, 2017
Google Public Storage Kevin Huberty
Horrible 5 years as a customer never had a working light (wiring ripped out) even though I was promised it several times. Reward for being a long term customer is rate increases up $100 since move in. Gate is constantly broken
January 21, 2017
Google Public Storage Suzy Chestler
January 12, 2017
Google Public Storage Efren Vallejo
Very Friendly staff
December 27, 2016
Google Public Storage Kim Graf
Great customer service by Meghan and Matt.
December 20, 2016
Google Public Storage Danny
Megan is great
December 19, 2016
Google Public Storage vic p
Grateful for the prompt service provided by Meghan and Matt. Never had issues, great customer service and very knowledgeable.
December 15, 2016
Google Public Storage Cesar Martinez
Meghan was very kind! Great customer service. Thanks Public Store!!
November 30, 2016
Google Public Storage Lo Loo
Good location.
November 10, 2016
Google Public Storage Mary Cooper
Great service by Megan!
November 2, 2016
Google Public Storage Linda A. Crnkovic
October 27, 2016
Google Public Storage Barry Epstein
Great clean place with great prices. Dennis the manager is a great asset.
October 27, 2016
Google Public Storage Agueda Lopez
Dennis fue muy amable. Agradecemos su ayuda. Gracias.
October 26, 2016
Google Public Storage William Lewis
Moving is stressful enough, but packing your things will drive you insane. Dennis recommended a box kit last week that was perfect!
October 23, 2016
Google Public Storage Gregory Zalewski
Dennis helped me today. He is a great guy. Thanks to him i saved $35 today. He is a great guy.
October 7, 2016
Google Public Storage Miguel Zuniga
Dennis is the man! Great help and Service
October 7, 2016
Google Public Storage David Guillen
The manager Dennis is the best manager. He speaks fluent Spanish and helped me. Clean place and attentive service
October 6, 2016
Google Public Storage Jose Jarillo
El gerente Dennis es muy buen empleo por que siempre me a polla con cualquier pregunta o problema que tengo con mi bodega gracias por su atención Dennis
October 2, 2016
Google Public Storage Shahbaz Bashir
Great looking out by manager dennis. Great guy!
October 1, 2016
Google Public Storage Maria Fernandez
Beautiful service clean place
September 28, 2016
Google Public Storage Leo Rodriguez
September 11, 2016
Google Public Storage thomas thompson
Cool guy behind the counter. Denn
September 11, 2016
Google Public Storage Dustin Grahek
Very friendly and easy going. Very helpful also
September 1, 2016
Google Public Storage Jose Quiroz
Great experience with dennis.
September 1, 2016
Google Public Storage nabil bill
Wonderful customer service. Place is always clean. Dennis is best
September 1, 2016
Google Public Storage Hyun
Dennis is the man!!!
September 1, 2016
Google Public Storage Keyman (Keyman)
When I rented my unit, a few months ago, I was assisted by Steve, Mike and Meghan. The experience was wonderful. I couldn't have asked for better service. Now, 3 months into being a tennant, I am still feeling the same way. Every time that I ask for assistance, they drop everything that they are doing to help me. They go out of their way to do anything that they can, within their abilities. I have to say that there are some maintenance issues that are not within their scope of responsibilities that need to be cleaned up, i.e. lighting and security, but I feel that they will be taken care of when the budget allows for them. All in all, it's been a wonderful experience and I'm happy that I'm a tennant of theirs. Update: 9/1/16 What a great place and what great service by Dennis and the staff. Minor issues have been repaired and completed and at the moment I can't be happier.
August 30, 2016
Google Public Storage Juan Naylor
August 30, 2016
Google Public Storage Lynn Clementi
Dennis is an extremely great property manager. Pleasure keeping our property at this location.
August 19, 2016
Google Public Storage Val Geishecker
Dennis gave us great service and let us know about services that i didnt know existed about waiving a late fee.
August 11, 2016
Google Public Storage Robert Breen
Dennis was extremely kind and helpful when showing me my unit. We got there after hour and he stayed open and was patient to show us the two different kind of unit we were looking into. He was friendly and provide outstanding service.
August 11, 2016
Google Public Storage Blanca Castro
Gracias Dennis por la ayuda que nos distes hoy
August 7, 2016
Google Public Storage Rosa Navarro
Dennis the manager was a great help today. Thank you Dennis
August 7, 2016
Google Public Storage Jasmin Sanchez
Dennis help me today very good
August 1, 2016
Google Public Storage Tommy Clark
The staff was extremely accommodating and courteous. Dennis I believe was his name. Much cheaper than other facilities and easy to get in and out of. Highly recommend.
July 31, 2016
Google Public Storage Iris Luna
Thank you Dennis for helping me save $20.
July 31, 2016
Google Public Storage Candace Smith
Dennis was wonderful.. REALLY made me feel good about my move.. And about the public storage... Thank you so much Dennis
July 29, 2016
Google Public Storage Patricia McCarty
I was promptly greeted by Dennis upon entering the facility. He went over the paperwork and made sure that I understood everything before I left. He also showed me the best and most cost effective unit to fit my needs. I would definitely recommend this location to all my friends and family even if they are not in the area.
July 9, 2016
Google Public Storage maria alvarez
Dennis helped me save $30 today. Thank you
July 6, 2016
Google Public Storage Alberto Madera
Dennis is the best
July 2, 2016
Google Public Storage Diablo Diablo
Wow. The manager dennis is a great guy. Great help
July 2, 2016
Google Public Storage jesus rivera
Great place to store. Good service from Dennis. Hes the Best
July 2, 2016
Google Public Storage Milena Mihneva
Dennis is great
July 2, 2016
Google Public Storage Froylan Téllez
This. Is a great place for service. The manager dennis is great
June 30, 2016
Google Public Storage Walter Ressetar
Dennis is amazing! He was a great help today! Thank you Dennis
June 30, 2016
Google Public Storage Quentin Miller
Dennis did an awesome job. He was very helpful and nice!
June 24, 2016
Google Public Storage Tania Moreno
Porque esta en un,lugar,muy céntrico y los empleados son,muy amables,muy agradables serviciales Dennis es, muy agradable y amable gracias,por ayudarnos
June 23, 2016
Google Public Storage Maysoon Sanchez
Because Dennis was so helpful and kind and helped me worth all my needs
June 19, 2016
Google Public Storage Tishonia Middleton
Quick easy and very helping crew , received major help for Dennis who was great with communication and information provided was always correct. The unit I thought would be a great size to store my belongings came out to be to small Dennis got me the perfect storage at an affordable price with no problem. Outstanding customer service!!!!
June 16, 2016
Google Public Storage Konstantyn Zatsepa
The manager Dennis at this place is wonderful! He helped me with my account today. Great service at this location!
June 4, 2016
Google Public Storage O Salgado
Dennis is a great guy je help us as soon as we got here!!Great service love it
June 3, 2016
Google Public Storage Javier Millan
Dennis help me with everything and is nice property.
June 1, 2016
Google Public Storage mateusz dubiel
May 28, 2016
Google Public Storage Mauri Murguia
Dennis and Miranda were great they got me a great locker Dennis is knowledgeable and friendly
May 19, 2016
Google Public Storage melissa martin
They rock here. Dennis is the man!!!!
May 11, 2016
Google Public Storage Lucio Pacheco
Dennis was great he helped me
May 5, 2016
Google Public Storage Juan Hernandez
Dennis is the best
May 1, 2016
Google Public Storage Bharat Chandak
Dennis Rocks
May 1, 2016
Google Public Storage Beto Salinas
Dennis helped us get a great storage locker. Very fast and efficient
April 30, 2016
Google Public Storage Anna Giba
April 24, 2016
Google Public Storage Chris Schaffer
Dennis was Very helpful. Great clean facilities.
April 21, 2016
Google Public Storage Emmanuel Mwesigwa
Dennis is the best! He is good manager and help me get good locker
April 16, 2016
Google Public Storage Glynis Mcdonald
Dennis and Terry were very good to me and husband today. Service was excellent. Dennis was very good and attentive. Terry in training was very knowledgesble. Will be encouraged to invite others. My daughter was here last year. Thank you.
April 8, 2016
Google Public Storage Jonathan Cabrera
A great experience, dennis was quick and efficient!
April 8, 2016
Google Public Storage David Chance
Denis & Terry excellent service
April 8, 2016
Google Public Storage alex yashyn
Dennis was very attentive and helpful great service
April 3, 2016
Google Public Storage Vadim Zhiglinskiy
Dennis explained things great and made the move to storage nice and quick.
April 2, 2016
Google Public Storage Kimberly Schmidt
Dennis was very helpful, great customer service!!!
March 26, 2016
Google Public Storage angel Cabrera
For a full service experience, see Dennis. He got us a good storage space at a great price.
March 25, 2016
Google Public Storage Anne Mcnally
Dennis very helpful and knowledgable
March 24, 2016
Google Public Storage Candice Marshall
Dennis was very personable and easy to work with.
March 21, 2016
Google Public Storage David Mugerwa
Dennis is a very good salesman. Very helpful and we'll informed. Helped me wrap my box. He deserves a raise.
March 19, 2016
Google Public Storage Robert Ofsiak
Dennis was a swell guy great helper
March 12, 2016
Google Public Storage Loren Banks
Dennis was very helpful and courteous.
March 7, 2016
Google Public Storage Naomi Campbell
What can i tell you about this place? Amazing service from Dennis. Clean units and great prices. See him for your storage needs
March 7, 2016
Google Public Storage Mel Bee
Dennis was so very nice. Showed me exactly what i needed to do to get a space. Great customer service!
March 5, 2016
Google Public Storage Alden Earl
Dennis and Lashandra were very friendly and knowledgeable. Place seems nice!
March 5, 2016
Google Public Storage Cecilia Dunn
Dennis was extremely helpful and friendly
March 1, 2016
Google Public Storage Paula Caliva
Muy buen servicio me ayudaron mucho sobre todo Dennis gracias por todo
March 1, 2016
Google Public Storage Marek Wojcik
Dennis is awesome guy. He helped me a lot with everything.
February 27, 2016
Google Public Storage david hernandez
Dennis has always been very helpful. Great work
February 27, 2016
Google Public Storage mohammed khan
Grate help by Dennie's and lashandra for moving it make easy.
February 26, 2016
Google Public Storage it the best kevin and shamen Zetina
Dennis made my move in very fast and easy. Great experience
February 25, 2016
Google Public Storage SLJ Construction
Dennis was instrumental in finding us a great storage. Great price and very good service
February 20, 2016
Google Public Storage Jamie Bridges
Dennis is amazing! He is so helpful. Thank you for all your help!
February 11, 2016
Google Public Storage Sharika ware
Very great customer service from Dennis & Bob
February 7, 2016
Google Public Storage Christopher Granzow
Dennis helped me tremendously opening my storage unit. I have to say a big thank you for his assistance in my dilemma. Sincerely, Brytton Granzow
February 1, 2016
Google Public Storage mauro Zuniga
Dennis me ayudo
February 1, 2016
Google Public Storage martin paul
Some of us need extra room in times of difficult and distress. We don't need "extra " room for "extra" stuff, in my case my "Public Storage" on Dundee road in Palatine, Run by Dennis, holds ALL of my stuff! From helping me with the move to understanding if I was late once or twice. Very very safe, clean, and trustworthy. I have even seen a couple exotic cars tucked away in one of their "state of the art" garages. Thanks to all at Public Storage, especially Dennis who has helped beyond the call of duty in every chance he could, Martin Paul.
February 1, 2016
Google Public Storage Monica Pimentel
Dennis is really Great he is very friendly
January 31, 2016
Google Public Storage Richard Swanson
Daivaun and Dennis were great. They made the experience fun and fast!!!
January 31, 2016
Google Public Storage Lisset perez
Dennis and Davian are great Dennis found us a great storage space and they both made the rental process very fast and effortless
January 24, 2016
Google Public Storage Be Be Ram
Dennis made the process very quick.
January 24, 2016
Google Public Storage Andrey M
Dennis and bob are great. Rent from them!
January 23, 2016
Google Public Storage Daniel Mozo
Dennis and bob helped me out today. Great service i recommend greatly
January 16, 2016
Google Public Storage Isaac Martinez
Dennis was very patient with my reservation. I had many questions and he answered them all. Highly recommended
January 14, 2016
Google Public Storage Francesca Murphy
Great service, Dennis is very helpful!
January 9, 2016
Google Public Storage Roni Deschner
Dennis is awesome
January 9, 2016
Google Public Storage Roscoe Rick
Alisha and Bob and Dennis helped out very much great crew very helpful
January 8, 2016
Google Public Storage Jose Rojas
I came in to make payment. Kisha help me out and answered all my storage questions. Thank you for your good customer service.
January 4, 2016
Google Public Storage Walter Diaz
Dennis is a good guy he called me as soon as a parking space I wanted became available. Great customer service and great looking out
January 4, 2016
Google Public Storage Dammstrom Erik
Dennis is fantastic! He went out of his way in the freezing cold to help me clear the snow away from my unit:) Thank you for being so amazing!! (I think he deserves a vacation:))
December 29, 2015
Google Public Storage Mike Koz
Kisha & Dennis were courteous, quick & thorough with the renting process. Also suggested a perfect unit for my vehicle.
December 15, 2015
Google Public Storage Carl Wiggins
Dennis deserve raise & he helped me a lot on money situation & I believe he is one of the best person at this store. Mr.Wiggins.
December 12, 2015
Google Public Storage Elias Rojas
Great full service place to store dennis was great
December 12, 2015
Google Public Storage Jessie Sapp III
Dennis and Daivaun were very helpful and knowledgable.
December 7, 2015
Google Public Storage Robert Redko
Dennis knows what buttons to push at this place to make everything run flawlessly. Great customer service skills. His mantra is to treat his customers the way he wants to be treated and this is why he is the best at what he does.
December 6, 2015
Google Public Storage Eduardo Zavaleta
The manager is the best. Fast and easy rental. Thanks Dennis
December 5, 2015
Google Public Storage Scott Wasserman
Great service
December 5, 2015
Google Public Storage Kia Yelinek
Super fast, super happy and Dennis was a great help. Easy move-in. Thanks for all the help and advice!
December 5, 2015
Google Public Storage MGF Pujals
Dennis, you have been a huge help - thanks for helping me out - you have been very kind and polite in helping us close out. It was a great experience working with your storage units and ease in and out.
December 4, 2015
Google Public Storage Agustin Cabrera
Dennis help me get a good storage. He was fast and polite
December 4, 2015
Google Public Storage Enrique Lopez
Dennis is the best. Always friendly
November 28, 2015
Google Public Storage Roberto Herrera
Dennis was a great help today. He is an asset to public storage and this location.
November 23, 2015
Google Public Storage javier sanchez
dennis is really nice he needs a raise his really good hardworking man thanks alot dennis :)
November 18, 2015
Google Public Storage Herrera Landscape & Snow Removal Inc
Wonderful management staff at this location. Dennis is very attentive
November 16, 2015
Google Public Storage Marcelo Caliva
Dennis and daivaun found usgreat storage. Good managers
November 12, 2015
Google Public Storage Gustavo Solis
Dennis and Keisha were very nice and helpful
November 12, 2015
Google Public Storage Jim Schwartz
Dennis was excellent! Highly recommend. Great help! Thanks Dennis
November 8, 2015
Google Public Storage Dallas Martin
Dennis helped us out today finding the perfect size unit for our needs. Highly recommend this place and him.
November 7, 2015
Google Public Storage veronica leal
Thanks Dennis for your help today! He deserves a raise!!
November 7, 2015
Google Public Storage Tom Magee
Dennis was very courteous and professional in the way he helped to resolve a minor billing issue that could have become a major problem. He thereby retained us as loyal, long time customers and deserves a raise as well as vacation time!
November 7, 2015
Google Public Storage Roberto Cruz
Dennos Was a great help today
November 6, 2015
Google Public Storage Davidcan Duncan
Keisha and Dennis always take great care of me whenever I stop in looking to pay on my account or purchase moving material.
November 2, 2015
Google Public Storage Ofelia Pacheco
Dennis was great. He helped me take care of my late fee
November 1, 2015
Google Public Storage Homero Aguilera
Dennis Washington great. He got me anda my wife Good storage at great price
October 25, 2015
Google Public Storage Aldo Cerdio
October 21, 2015
Google Public Storage Eleni Reyes
Dennis and Alicia helped me out . Great job!!!
October 18, 2015
Google Public Storage Mandy Hutchings
Dennis is awesome and very helpful. Alicia was very helpful when we came into the office.
October 15, 2015
Google Public Storage Michele Langer
Dennis was a great help.
October 11, 2015
Google Public Storage MariaFabiola MoralesRojas
Dennis muy atento y amable.
October 10, 2015
Google Public Storage Christina parra-hernandez
Dennis was a GREAT help.
October 9, 2015
Google Public Storage Erica N
I have been a customer for a while now and Dennis has had the best customer service I have seen.
October 8, 2015
Google Public Storage Kyle Schmitt
October 5, 2015
Google Public Storage Andy Shapin
Was long term customer. Had bad experience with the facility, unit was messed up from bad concrete work they refused to fix it ( was fine before they made the (improvements). and unit was leaking water and had trouble opening door in winter no one was able to fix and bad ice problems and bad snow plowing ( unit plowed in all the time). I complained for months ( years). but no help. Too many problems to list here. Finally moving to another storage company and facility. A few weeks before I left I met Dennis the new local manager). He was extremely helpful and felt like it was the first time anyone at public storage was even listening to me. I wish I had met Dennis sooner as I might not have left. But he was still helpful with my exit. I had already made arrangements at a new place before I met him. To be clear 5 stars for Dennis. 1 star for Public Storage
October 4, 2015
Google Public Storage Steve Young
Had a great and courtesy experience with Dennis he was a very helpful gentleman will stay in business there
October 3, 2015
Google Public Storage Rob Ortegon
Excellent service from dennis
October 2, 2015
Google Public Storage Elsa Garcia
Dennis made my move in very easy. I like that my move in was very fast and easy
October 1, 2015
Google Public Storage djtekate
Querio. Recomendarles. Este lugar. Son Muy amables. Y el sr. Dennis. Muy atento. Y Muy amable.. Lo recomiendo
September 30, 2015
Google Public Storage Bill Greco
Customer Service! There are times where one person whom you do not know can make a difference in your day. Daivaun was that person for me. The storage was clean and facility was as expected. The tipping point was how wonderful and patient Daivaun was in helping me. On top of it all, when I was stuck in the rain with a dead battery on my moving truck, she lent me her jumper cables. While the need to rent storage is not something I prefer, knowing that the business is going to the store in Palatine makes it a little bit better. Thanks for your service!
September 28, 2015
Google Public Storage Lenny Vianey
dennis was great. he made us laugh and made the rental effortless. thank you!
September 26, 2015
Google Public Storage Matt Deka
I needed storage and Daivaun explained what I needed to know and what I was looking for. Great customer service Daivaun! Keep up the hard work and keep that smile going!
September 24, 2015
Google Public Storage María Ramos
Dennis has a very good customer service he took care of all the services that I needed I really loved it thanks so much to Dennis
September 24, 2015
Google Public Storage Miguel Augustin
Dannis is really good agent.helpful whit cusmers.
September 23, 2015
Google Public Storage Peter Flores
Dennis was great. He showed us a great storage storage and got us a great price
September 22, 2015
Google Public Storage Ellis Johnson
Dennis is the man!!!. Moved up from down state and he made me feel like I was still home. Good people make good service.
September 21, 2015
Google Public Storage Enrique Giles
moved here from Texas and found this place and from the very beginning they were super friendly and very helpful. when our items arrived from Texas, Dennis (manager) went out of his way to help us make everything smooth and easy. he even lend us a dolly. would recommend this place to anyone . prices are affordable too!
September 19, 2015
Google Public Storage Kristin Barham
This review is for Daivaun. I just spoke to this delightful young lady over the phone and she explained the storage process in a way that put me completely at ease. She was patient and knowledgeable while she answered all my questions. I am moving and was worried about storing my belongings for an extended period, but after speaking with her, I am ready to take the storage leap. Thank you for being such a sweetheart! I will be in soon to pick out my unit.
September 15, 2015
Google Public Storage Eric Anderson
Dennis rocks!
September 15, 2015
Google Public Storage Barbara Kraman
Dennis and Paul and are extremely great. They helped us and showed us how to organize our storage
September 13, 2015
Google Public Storage Jason Gibson
Dennis helped me get a great unit
September 11, 2015
Google Public Storage Tim Brand
Dennis is awesome. He has helped me out with a sale unit and waved a late fee I had. The service is great. Highly recommended.
September 11, 2015
Google Public Storage Guadalupe Gomes
Very proffessional, im very satisfied with how fast was everything done and Dennis was very helpful polite.5 stsrs
September 11, 2015
Google Public Storage yoan mandujano
Dennis helpednme with my late fee. Great service
September 4, 2015
Google Public Storage Susana Pineda
Dennis was a great help. Thanks you
September 3, 2015
Google Public Storage Paulina Saucedo
dennis is a great manager.
September 3, 2015
Google Public Storage J Maldonado
We are long time customers. We have seen managers and changes come and go over the years but since Dennis the property manager arrived, the place is clean and well lit. We are extremely happy and will recommend him and this place if any of our friends need storage.
August 29, 2015
Google Public Storage Carlos Chavez
Devon and dennis were great. Helped out
August 24, 2015
Google Public Storage Les Jelinek
Working with Dennis this last week has made our closing of the unit so much less stressful than we ever thought it would be. He was always available znd extended curtesies without hesitation. If your scale was 1-10 Dennis gets a 10. I would recommend this location and hope if I ever rent another storage space in the area we are moving we hope to have as good sevice. Shari & Les Jelinek
August 20, 2015
Google Public Storage Gina Ryle
been a longtime customer. always had great service but since Dennis took over.....absolutely amazing. helps with anything you need and answers any questions that may arise. definitely would recommend them to family and friends.
August 17, 2015
Google Public Storage Rose Mingilino
Dennis was great with getting us our unit and answering all question..he rocks
August 15, 2015
Google Public Storage Ashley Reiff
Dennis was very friendly and professional with my first public storage experience. Do not go anywhere else, this is most reliable and trustworthy place to store any of your items. Will definitely rent another unit from here and nowhere else!!!!! 1million stars for this place!!!
August 11, 2015
Google Public Storage igor Fomin
Dennis help me get a good unit. He is funny and good service
August 8, 2015
Google Public Storage hugh mcguirk
We came in today and met Dennis he was awesome and friendly and helped us figure out exactly what type unit we needed. Great service and the unit is clean and easy to get to.
August 7, 2015
Google Public Storage Jose Rojas Mobile
dannis es una persona muy atenta muy professional con los clientes le agradesco mucho su trabajo
August 7, 2015
Google Public Storage David Eremkine
Dennis gave great customer service and was very helpful with my questions and requests.
August 7, 2015
Google Public Storage Yenifer Mejia
Dennis is the best! He always takes care of our needs.
August 6, 2015
Google Public Storage Antonio Melecio
dennis has been great to us. he is always outside greating and helping. great service great storage place.
August 5, 2015
Google Public Storage Enrique Serrato
Dennis helped me he is a good manager. Go see him for storage place.
August 1, 2015
Google Public Storage Sarrah
Amy is awesome!!!!!! We were in and out super fast and she was very sweet and kind!!!!! Very professional and organized facility :)
July 26, 2015
Google Public Storage Stuart I. Carrier
Very responsive staff; no-hassle access. Jennifer is a great manager.
July 25, 2015
Google Public Storage Ja' Bree Noland
Dennis is excellent!! His customer service is awesome ! Great personality very helpful ! Great Place to come in to!!!
July 25, 2015
Google Public Storage Felecia Noland
Dennis an Jamie were great. We love public storage customer service. Thats why we always use public storage.
July 22, 2015
Google Public Storage Ulises Garcia
Great service Dennis helped out with my unit.
July 21, 2015
Google Public Storage Jose Flores
This reevew is for dannis et palatine of dunndee rd hi one of best manager et this location verry nice person takes care the costomer the right way verry freanly person hi is always there wnd' u need help for anything never met any body so freanly like him verry cine guy i give him not' a 10 i give from 1to100 i thing hi disorved ok.
July 19, 2015
Google Public Storage Christina Soto
I chose this location because of the reviews. The staff here is very helpful especially Dennis. I would recommend for people to use this location.
July 17, 2015
Google Public Storage Wyatt Zakosek
Trent and Dennis were very helpful! I would use this storage location again. 10/10
July 10, 2015
Google Public Storage Daniel Stewart
Great custmer service
July 10, 2015
Google Public Storage Kyle Boore
Dennis was very helpful.
July 9, 2015
Google Public Storage Kyle S
Dennis Rocks! Wonderful customer service.
July 9, 2015
Google Public Storage Gabriela Balderas
Thanks to the manager dennis. He got us a good storage space. Good man great service
July 6, 2015
Google Public Storage Nick Grimes
Dennis was very helpful and he made me laugh.
July 5, 2015
Google Public Storage Ricardo
Excellent customer service. I had issues with starting my car after 6months in the storage due to a dead battery and they even got out of their way to help me with starting the car so I didn't have to pay fees for extra days. Thanks Dennis
July 4, 2015
Google Public Storage Diane Howe
great place. great service. thanks Dennis!
July 4, 2015
Google Public Storage C W
Just had an awesome experience renting a storage space at dundee road. Dennis made our move in experience fun and effortless.
July 1, 2015
Google Public Storage Lupita Terrazas
Very happy with the service here. Dennis is great
June 22, 2015
Google Public Storage Pablo Martinez
The manager Dennis is very good manager. He is very friendly and resourceful
June 21, 2015
Google Public Storage brett saenz
Great customer service, very helpful. Highly recommend! Dennis was great and made things easy for me!
June 20, 2015
Google Public Storage Aimee Loeper
Dennis is funny and offered a thorough purchasing experience
June 17, 2015
Google Public Storage Frank Mendoza
Want to tank Dennis for help and welcoming
June 14, 2015
Google Public Storage George Reyes
Dennis does really great work!
June 13, 2015
Google Public Storage David Diaz
i want to Take a minute to thank the manager Dennis for helping me. good guy great help
June 8, 2015
Google Public Storage Martin Colin
good place to storage. good service manager Dennis is Best service
June 7, 2015
Google Public Storage Beka MN
Thank you dennis and paula for your help. They have great service here !
June 5, 2015
Google Public Storage Juan C Herrera
Dennis the manager rocks at this !
June 5, 2015
Google Public Storage Vince Curtis
we just rented a space, the manager was GREAT. Dennis helped us. great place great price
June 4, 2015
Google Public Storage Mecho Baeza
We rented a storage space here and are very happy with the excellent customer service provided by Dennis. He got us a great storage space location and price.
May 30, 2015
Google Public Storage Dawn Larsen
Great help. Thanks. Dennis & Paula heloed us out at the Dundee Road facility.
May 27, 2015
Google Public Storage Khrysstopher Holland
Clean and well lit. We like the fact that we get individualized gate code and access. The management staff (Dennis) is very helpful and courteous. We recommend this facility and will use it again in the future
May 21, 2015
Google Public Storage pastor sanchez
The property is very clean and The managers dennis aré very nice
May 18, 2015
Google Public Storage Enrique M
Dennis and Amy help me, really good service
May 13, 2015
Google Public Storage Jade Krieman
Efficient
May 7, 2015
Google Public Storage Scott W
Great Service. Dennis D is always willing to help & has made our family's storage experience a hassle free experience.
May 4, 2015
Google Public Storage martin jaimes
The property is clean and well lit. The manager is awesome here. Thanks Dennis
May 2, 2015
Google Public Storage Hdhd Hdjdj
Dennis was just wonderful helping us out today I feel he went far above his duty and I just thought you should know. Thank you Lois menis
May 2, 2015
Google Public Storage Noel Anama
Dennis the new manager is great we enjoyed his humor and customer service
April 30, 2015
Google Public Storage Darryl Davis
Very friendly. Dennis is very polite. He explained every thing very well gave us a good laugh. I would rent here multiple times again :)
April 6, 2015
Google Public Storage REITREK Traveller
First time user of storage. Chose Public Storage because of name and proximity. Jennifer was my point person the day I obtained my unit. Polite, pleasant, professional. Very detailed. Overall a good experience.
March 21, 2015
Google Public Storage Gabriela Valcheva
Jennifer was a great host, we appreciate all of her help and guidance. Highly recommend to everyone.
March 17, 2015
Google Public Storage Irene Rock
Thank you for your help Jennifer!
March 11, 2015
Google Public Storage Steve Anderson
Samantha gave me prompt, courteous service. Great experience. She's doing an excellent job!!
February 16, 2015
Google Public Storage Stephanie F
Hi, My father Steven M Magoon rented a storage from Samantha she was very helpful and very professional she will be a great asset to Public Storage
January 31, 2015
Google Public Storage Green Visage
Professional, prompt, polite, personal, and pristine.
January 30, 2015
Google Public Storage Kevin Fricke
Samantha was extremely helpful and able to answer all my questions. My one complaint is the public storage phone rep who set me up with this location failed to mention the required insurance.
January 27, 2015
Google Public Storage Mark Zab
My wife and I have been renting with this facility for over 2 years now and the staff has been nothing but friendly, supportive and helpful. Recently we decided to down size on some of our belongings and needed a step down in storage locker size. Denis was extremely helpful in locating a vacant locker to our satisfaction nearby our old locker. Being just my wife and I hauling all of our belongings he offered up a dolly and a flat bed cart to make the task much easier for us. He personally came out to us during the 3 hour move to see how everything was going and if there was any other assistance he could provide us with. Overall, I'd recommend this Public Storage facility to anyone that wants to store their belongings with the least amount of hassle; the friendliness and helpfulness a huge plus. Thanks Denis!
January 27, 2015
Google Public Storage Miriam Sanchez
very nice person and trates you with respect
January 5, 2015
Google Public Storage tun tun mootmo
Meghan thanks. For you work you do for me
December 31, 2014
Google Public Storage Lidio Cesar
Meghan does a very good job of remembering who I am and my storage unit locations she is very helpful and polite. I highly recommend this location if you are looking to store your stuff. AP
December 27, 2014
Google Public Storage Teve Mith
Great rental facility, location for me is great. I like that the space has a light! :-) The pricing is fair for 10x30 space. Meghan and Marlene have both been very courteous, professional and kind. What wonderful clothing storage boxes too! I would recommend this location or Public storage to anyone need a space to put their stuff in at a reasonable rate.
December 14, 2014
Google Public Storage Alexander Ramos
Great experience with both Mike and Meghan. Both were very helpful and tried to accommodate me throughout the whole process.
December 7, 2014
Google Public Storage Amy Montwicki
Meghan is always very friendly & helpful.
December 7, 2014
Google Public Storage Molly Seidl
Great experience - easy move in. Meghan was very helpful with any questions that I had and Marlene was great with the details of the move-in, Would recommend to other people who need storage areas.
December 7, 2014
Google Public Storage Jessica Mejia
I like the place, the storage, and the prizes!! Renee M. was really nice, she showed us the storage twice, and explain us everything well and she's really patience!!!
November 29, 2014
Google Public Storage Michal Banach
My experience with public storage was great. Very professional and helpful staff. Thank you !
November 19, 2014
Google Public Storage LUIS NIÑO
RENEE M WAS HELPFUL AND FRIEÑDLY. SHE HELP ME WITH MY STORAGE NEEDS.
November 17, 2014
Google Public Storage Kevin Graham
My experience at Public Storage has been a positive one. Their staff is very helpful and always available to answer any questions I may have. Very happy with my decision to store my items at this location.
November 5, 2014
Google Public Storage Rev. Shawn Cole
I've been very happy storing my equipment there. No problems at all. I use several storage places in Illinois, Wisconsin and Texas, This one is clean and well secured.
October 30, 2014
Google Public Storage Rich Dunkel
Good place, Professional staff. Meghan was severely backlogged due to the booker double booking all her appointments, but she handled it like a pro. Had me in and out fairly quickly while still managing to completely explain everything and field any questions I had. The property itself seems pretty clean and free of the usual scum-bums you see floating around. Good experience so far.
September 14, 2014
Google Public Storage Matthew Kramer
Thank you Meghan!
September 11, 2014
Google Public Storage ron todd
Have been utilizing this location for some time now very happy with the Property Manager Meghan and her staff. Excellent customer service.
August 12, 2014
Google Public Storage Lala Da
Gracias por su ayuda Meghan. Muy apreciado.
July 31, 2014
Google Public Storage Joe Hernandez
From move in to move out we had a wonderful trouble-free experience. During move out Meghan stayed late to make sure we were taken care of. I highly recommend Public Storage on Dundee in Palatine for any storage needs.
July 9, 2014
Google Public Storage Danielle Luka
July 6, 2014
Google Public Storage Larry Calhoun
Only used it for a short time to store a vehicle that I was selling. The customer service was outstanding. Meghan helped us find the lowest cost for the short time we needed the space, and then called the day before expiration to ensure that we didn't pay for another month unless we needed it. She was friendly and professional and went above and beyond. The space itself was clean and dry and accommodated the vehicle easily.
July 1, 2014
Google Public Storage margaret thompson
Meghan went above and beyond to help
June 30, 2014
Google Public Storage Kari redding
Very helpful and friendly and fixed our broken storage unit with great satisfaction..thanks meghan
June 18, 2014
Google Public Storage David Schwartz
Meghan and Mike are always helpful. Would recommend.
June 16, 2014
Google Public Storage Colleen Gallagher
Meghan was great and efficient!
June 13, 2014
Google Public Storage Jim Royal
Megan is da bomb! Thank you and great job.
June 6, 2014
Google Public Storage Mohammed Abdallah
Meghan was very nice to me when I cqme in to maje my payment. She went out of her way to assist me while she was on duty.
June 4, 2014
Google Public Storage Kristina Pollworth
Meghan
May 30, 2014
Google Public Storage Daniel Lee
My experience with public storage was amazing! I had to do a very last minute storage and was fearful that I wouldn't be able to get a place. However, I was thankfully able to get a hold of Meghan right before the store was about to close. She patiently and courteously went through the whole contract process with me for a whole 30 minutes past her overtime hours and I was able to get my storage unit on time. If I ever need somewhere to store stuff again, I'll definitely come back here.
May 29, 2014
Google Public Storage Sarah White
Rain leaked into my storage unit.... And was all over the place. They don't seem overly concerned or willing to address...
May 26, 2014
Google Public Storage Nancy Kramer
I just wanted to let you know that my experience with your fine staff at this location was excellent! Megan, Steve, and the entire crew has been most helpful to me! I will continue renting my storage needs from you, and will refer others as well!! I am very satisfied and happy with the kind and most courteous way that I am always treated.
May 24, 2014
Google Public Storage Alex Keeton
May 24, 2014
Google Public Storage Derek Wilken
May 24, 2014
Google Public Storage Diana salgado
Meghan was a great helped!!!!
May 22, 2014
Google Public Storage Michael Sheridan
Property was clean and Meghan was very helpful.
May 22, 2014
Google Public Storage HitsGaming
Quick and easy :) I was in a rush and still got out in less than 30 mins GREAT Service
May 19, 2014
Google Public Storage Christa Smith
Meghan is Very courteous and helpful!!
May 8, 2014
Google Public Storage Melissa Blitstein
Steve and Meghan are very helpful and friendly!
May 6, 2014
Google Public Storage Jose G
Steve and Meghan have always provided great service. Highly recommend!!
May 6, 2014
Google Public Storage Phil Schopoff
Steve and Megan are great team members. Freindly, nice service
April 27, 2014
Google Public Storage Oxana Granzoti
We kept some of our stuff there for about 2 years while my husband had a contract in Florida. When we finally were able to move the stuff out we couldn't open the lock first because of the rust, but the guy there gave us the spray that helped. Everything inside was in good condition: no mold, no rust except for some dust of course. We kept some furniture in there and a lot of smaller stuff like kitchen supplies and winter clothes. Our experience was very good, we don't have anything to complain about.
April 21, 2014
Google Public Storage Shiela L
Great customer service from Meghan. She was polite, patient and answered all of our questions.
April 15, 2014
Google Public Storage Randola Wallander
Meghan And Steve were great. Detailed and gave me good options.
April 2, 2014
Google Public Storage jose montalvo
Magna and Steve are very helpful. .
March 30, 2014
Google Public Storage dada v
Meghan and Deitra and Steve are great!!!
March 29, 2014
Google Public Storage Dawn Anama
Deitra was very helpful. Made our transaction very quick and easy!
March 26, 2014
Google Public Storage Charity Stewart
I stored at this location a while ago and meghan was very friendly and was very helpful. Would recommend.
March 22, 2014
Google Public Storage Eric Medellin
Deitra was nice and veryhelpful
March 19, 2014
Google Public Storage its just u
Meghan is very helpful. She helped me with removing a huge block of ice in front of my unit even though she didn't have to. Great customer service!
March 11, 2014
Google Public Storage Allen Horwitz
Great service from meghan. Have had a unit for 10 years
February 19, 2014
Google Public Storage Jean Francis
My husband and I have been storing here for years the extra boxes of stuff we can't fit in our apartment. The staff is very friendly whether it is replacing a light bulb or helping us get rid of ice in front of our unit. Thank you Steve, Meghan, and everyone else for everything.