Public Storage Self-Storage Units at 1385 E Dundee Road, Palatine, IL
1385 E Dundee Road Palatine, IL 60074
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 49/moSmall 5'x5'
$ 49/mo $60Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 75/moSmall 5'x10'
$ 75/mo $86Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 119/moMedium 10'x10'
$ 119/mo $142Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 146/moLarge 10'x15'
$ 146/mo $176Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 156/moParking 10'x30'
$ 156/mo $184Best Price Label
- Uncovered parking
10'x20'Online only price$ 189/moLarge 10'x20'
$ 189/mo $225Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 236/moLarge 10'x30'
$ 236/mo $266Best Price Label
- Outside unit
- Drive-up access
20'x20'Online only price$ 371/moLarge 20'x20'
$ 371/mo $435Best Price Label
- Outside unit
- Drive-up access
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
Nearby Self-Storage Locations
Self Storage Near
2213 N Rand Road
Palatine IL 60074
Self Storage Near
20 E University Drive
Arlington Heights IL 60004
Self Storage Near
143 E Lake Cook Road
Palatine IL 60074
Self Storage Near
945 Rohlwing Road
Rolling Meadows IL 60008
Self-Storage Near Palatine
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Palatine Storage Units Near Highway 53
It's easy to spot this Palatine Public Storage with its wide selection of self storage units, located on the south side of Dundee Road between U.S. Route 12 and Highway 53.
Hiking, biking and fishing trips out at Deer Grove can be stress-free when keeping all of the essential outdoor items in a 5x10 storage unit at this location.
Small businesses in the area trying to get off the ground shouldn't have to worry about extra space. Business owners can grab a 10x15 storage unit to keep inventory, supplies, office furniture and equipment within minutes of the workplace.
Palatine High School families who are running short on space can open things up at home by storing old couches, old bedroom sets or extra tables and chairs in a 10x25 storage unit.
Most of the units at this facility come as outdoor storage units, which provide customers the convenience of pulling up a vehicle for quick packing and unpacking.
There are also numerous vehicle storage spaces at this location, including enclosed units for car storage, truck storage or SUV storage.
The gated storage area has a keypad for customers to enter an access code and a property manager lives at the facility.
It is Public Storage's pleasure to provide cheap storage units and high-quality customer service to the Village of Palatine all year-long.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 683)
Thank you to the team at public storage first this very nice last help me then the property manager Rick they both was great 100%great customer service
Really friendly services. Rick was super nice help me save over $25 dollars. I highly recommend there services.
Thank you Rick for your help.
Very friendly manager who helps you through the whole set up process. Great storage place
Clean, very well-maintained. Also good service.
Thank Rick for all you help
Rick is great he help me download the app and it works great..
Rick was great the place look very clean
Thank Rick so much
Rick was the best i really didn’t understand anything about the storage and he explained as if he worked here for years he also was very funny great worker.
My first time using a storage unit. Rick showed me the various sizes that will accommodate my items. What I thought would be a stressful situation was easy and fast. 😊
Thank you rick
We move out today to our new home Rick was great the full time we was here thanks again
The staff was very friendly and patient with me, Specifically Maleigha. She took her time to explain everything to me.
Amazing service! Rick is very friendly and efficient. Property and units are clean and in great condition. I would definitely recommend this location for all your storage needs. Thank you Public Storage!
Kayla and Rick were awesome to deal with this past Sunday. They were easy to talk to and guided me through all the steps. Definitely would recommend.
thank you for your help Rick
Rick was great I will be back next winter to rent just because of him thanks
it’s like you have a family member here 💪🏻👍😎…
Rick is always amazing with great service
Rick was awesome. I was nervous about the move but he eased my mind with explaining details. I would definitely come back.
Thanks to The property manager Rick I can now open the gate with my phone
Rick was very helpful getting my unit booked. He was quick and walked me through everything. Thanks!
Rick was awesome helped get me moved out!
Excellent service and supoort....very satisfyed. Thank you Rich
Rick was very helpful clean location helped me download the app would highly recommend
Thanks Rick for all you do your the best of the best I been here for 4 different manager and you are the best I seen app works great.. thanks for helping me today
Great place to store . Best about this place is Rick. You are a rockstar. Thanks for making things easier.
Rick is always super helpful, very kind and friendly love his customer service
Rick is a great manager, very helpful and always goes above and beyond. I’d recommend anyone that needs storage needs to come see Rick, your stuff is in good hands with him.
Rick was very helpful with helping me find the storage unit for my things.
The experience of our multiple units was easy and flawless - Rick, the manager was extremely helpful and efficient! He knew exactly what was needed and provided excellent and courteous service! The facility is well kept and safe! Definitely recommend to any storage needs. Tim and Colleen
Rick is extremely knowledgeable in his field and provided excellent customer service!
Thank you Rick you made renting a unit as easy as it can be
Rick is wonderful and very helpful helping me to transfer my unit from another location since I moved here in Palatine. Thank you Rick for your patience and understanding.
Thanks for the help Rick you are the best thanks for helping me to fix the app
Thank you Rick for fixing the app on my phone
Thanks Rick good ppl good service
Thanks to the property manager Rick I got the right size unit and save some money
Thank you for your help Rick
Rick, the on-site manager of the 1385 East Dundee Road, Palatine location, is a pleasure to deal with. He is extremely helpful and courteous. I recommend Public Storage to all of my friends and clients.
Raised my rent 33% in first few months. Staff is friendly...
Great service! I left the place with all my questions answered thanks to Rick. Funny guy and made the experience enjoyable.
Thank rick for staying and helping me
Rick the property manager was great
Great service thank you Rick for all your help move in went great
Such a friendly establishment. Rick was amazing to work with answered all my questions and gained peace of mine my items where being stored with the right facility. Will definitely come back for any future storage needs.
I been to several public storage and none could help I came to the location at 1385 east Dundee in Palatine and Rick was amazing he found me another location that had what I needed set the reservation up for me and told me how to properly pack my things .No one has ever told me that.!! Than you sir if I could give 100 stars I would!!!!!!
Rick was great with helping me choose a storage unit size. He even alerted me about a current special that was going on. Boy am I glad I went with the size he suggested because I made great use of it. I really appreciated him for that. He was very personable. I'm so glad that I looked around and decided on this location for my storage. Great customer service!
Richard cool asl
Очень удобно находиться в центре. ворота открываются с помощью телефона или самому нужно набрать код. ОЧЕНЬ рекомендую
Rick went above and beyond to help me out. Great customer service!
Thanks for the help Rick
Rick is an amazing person. He knows his stuff. I love dealing with him. Awesome person just want to say thanks to Rick again it was hot out today and he brought me some water that was awesome
Rick went beyond expectations great customer service thanks for helping me with the app it works great
I stop in and talk to Rick because my door was stuck open he went out there took a tool out and fix my door thanks for your help
What a great place thanks Rick for your help
Thanks for the help Rick the app works great
Great place thanks Rick
The units leak, we are having to throw away the majority of our furniture and boxes of stuff. I have glasses full of water that were in a box. Everything is covered in a layer of mold. Beware, if you like your stuff don't bring it here.
Thank you, Rick for helping me get the app and some more explanations about public storage policy
Thank you Rick
I stopped by public storage to figure out which type of storage I needed l and was greeted by Rick. He was super helpful, gave me quick answers, very honest, and helped me figure out what I needed. He gave me the best value for the price. Highly recommend Rick! :) Update: I stopped by the location yesterday and Rick was there again and was once again very helpful! Great customer service at this location!
Just worked with Rick on getting a new unit at the Palatine facility - he was very helpful! Thank you Rick for all of your help!!
The property manager Rick was great thanks for your help
Rick is a great onsight manager. He’s very knowledgeable and professional
Rick is awesome
The property manager Rick is always there when I need help thanks again
Thanks so much Rick!!! Made my easy transfer to bigger unit. Great price. Best customer service!!!
Very expensive and they don't do any maintenance job in winter, had frozen ice by the storage don't believe the advertisement , the real price of the small storage start at $88.00 per month,. they keep increase the price after few months without your authorization
Rick is great very professional and polite the place is clean and easy to navigate plus with Rick he makes things a breeze thank you again for the help
Rick is a true an example of excellent customer service. Thanks Rick!
Great place thank you got your help Rich
Thanks for your help Rick
Thanks for your help rick
Thank Rick for your help
Wow now that’s customer service thanks Rick
Rick is the man thanks for your help
Thanks to a great property manager Rick for helping me with my access to my unit and when i got to my unit it was nice accessible and clean thanks public storage
Highly recommend utilizing this public storage location. Rick, a manager at the location, has gone out of his way to help me resolve any problems we’ve encountered with our unit (lost keys, etc) and is always well mannered and eager to help!
I have used Public Storage in the past. Returning here made sense for our need of parking a large vehicle. Online pricing was good but what put it over the top was Rick. His dedication, help, and friendly persona made the process very easy. Rick is a great asset for Public Storage brand. You need more people like him.
Rick is a great property manager
Thank Rick the app works great
Thank Rick for your help
I was helped by Rick and have had the storage for quite some time and he was excellent help! Very professional !
Rick ! Hey help from Rick we wanted to switch storage units and were confused on the differences and he was able to help us in a way that helped us understand ! Amazing help
Just want to say thank you to the property manager Rick he is a great guy
Thank you Rick
Rick is a great property manager
Rick provides excellent customer service with a great attitude and a smile!! I had a good experience.
I never rented before and i camenin and talk to Rick he show me 4 spaces help me pick the right one then help me download a app so i can open the gate with my phone .. this man is sich a great and funny guy thank you Rick for all your help
Thanks Rick your great
Gear place! Rick is an awesome property manager!
Thanks to Rick good customer service very helpful and nice
Thank you for your help Rick your the best
Thanks for the heads up on monthly special Rick!
Rick is a pleasure to talk to, he explains everything you need to know about your rental and he answered all my questions. He helps you with a smile and he makes you feel comfortable and gave me some great advice about how to store my belongings. Thank you again Rick! Margaret
Thank you rick for all your help great property manager
Thank you Rick you are great
Thank you so much for the help Rick
Clean place great service. Thanks Rick
Rick was very helpful. He helped me find exactly what I needed.
Rick is So great
Thank you so much Rick you were very pleasant and extremely helpful!!!
Great service rick
Thank you rick
Great experience renting from Rick at Public Storage in Palatine, especially now when it seems like customer service is no longer necessary. It is good to know that great customer service is not dead.
Property Manager Rick helped me to solve my problem. I always have a lot of what if questions, he answered all of them and even offered solutions/answers before I could bring them up. This was about 5 to 7 May time frame. Even with multiple meetings he was still patient and helped me out. Great customer service! Rick just help me with the app thanks
Rick is the man… Public Storage is lucky to have him as manager. He is friendly, helpful, and always available. -Bill
Thank you for your help rick
First time renting a storage unit and was very skeptical but Rick really addressed my concerns and answered all of my questions. Very happy with the service. Highly recommend this place for anyone looking for a storage unit.
Rick was very helpful he helped me get a storage space. Totally recommend talking to him!
Thanks yo rick
Wow what service Rick show me the unit and help me save money thanks Rick
Rick was very nice and explained everything with me regarding the storage unit and made sure that I was getting the correct unit size for my needs ! Thanks so much
You are the best Rick thanks for the help
Thanks Rick for all your help . You are the best .
Thanks Rick!!! The help and advice was appreciated.
thank you rick for helping me with the mobile app and having great customer service. super friendly! highly recommend
Thank you Rick very helpful I appreciate it
Thanks Rick for helping out with the app
I've been a customer at this location for a year and a half I always work with Rick the property manager he is always courteous professional and friendly always helpful with paying my bill five stars for Rick
I highly recommend this location I came in and the property manager Rick helped me out a lot stop by check them out if u need a storage
Rick has always been helpful and letting me know about the app to be more safe and be hands free. He’s great with his customers.
Rick is amazing. He was very friendly and courteous. Very helpful young man. As a matter of fact, I'll be stopping in at the Dundee store from now on to pay my monthly bill.
Thanks for the help Rick
Thank you so much for you help rick
Maleigha and Rick the property manager were excellent personnel at Public Storage at 1385 Dundee Rd in Palatine IL . It was my first choice and it worked out great
Wow Rick was great and funny and he help me download the app and it works great
Rick K. Is great! Always helping out , nice and friendly. One of many reasons I love this location Highly recommend!!
RICK is awemsomeeeee! He is super friendly and professional. Does his job very well. Made sure i got got the best rates. He also gave me a call to let me know my lock was not put on properly. Greatly appreciated! Give this guy a promotion!
The property manager Rick was so great he answer every question that me and my wife had .
Rick was amazing... He's done a great job helping me. Thank you Rick
Rick is really helpful and friendly employee
Rick is the BEST!! I have had my unit for over 5 years. His professionalism is top notch. He's also a nice guy, too. Always a smile and very welcoming when I come in to pay my bill. I have also referred a friend to his location because I knew he give the best service!
Rick is a wonderful person and a great asset to Public Storage. There should be more people like him
I dealt with Rick today at the Dundee, Palatine facility, he was wonderful to work with and a pleasure. Rick answered all my questions and helped me resolve my issue-thank you Rick. This facility is wonderful and I give it a 5 + Review
Dennis was extremely helpful and courteous. It was a thoroughly enjoyable experience. I would recommend public storage to any of my friends or clients.
Rick was an amazing HELP today. Great Employee, Great Personality, Overall Excellent. Thank you so Much Rick 👍🏽
Rick was fantastic. I even got a notification when I accidentally left my unit unlocked. That’s pretty awesome!
Rick help me a lot his a Awesome guy and Friendly
Thank you Rick, one of the best guys ive worked with while renting different storages. Totally recommend him.
Rick is the most kind and helpful man! Any questions - his always open to help! 💪
My first experience at this public storage has been Awsome !!! Rick gave me great customer service on getting set up here . Thankyou so much Rick...
Thank you Rick you were awesome!!!!!
Excellent prompt and courteous service by property manager and a convenient payment process when making monthly payments I have been a satisfied client for over five years
Thank you Rick your the best
Rick is the best! Friendly, understanding and accommodating. Any time I’m near there, I’ll stop to say hi even if I’m not going to my unit.
Thank you Rick for helping me download the app it helps me out alot
Thanks Rick for your help! Very profesional and honest highly recommended 👌🏼👌🏼👌🏼
Thank you rick for all yor help you are the best
Thank Rick for helping me down load the new app
Rick was great
Mike was very helpful with everything and our stuff was safe and secure while we were in between moves!
Thank you rick for helping download the app for the gate, i love it it works great! Ive been storing my bikes here for a few years now and i love it. they are all polite people, and are alway there to help when needed, especially rick he is the manager here and is much help when something is needed. I definitely recommend this place for any one who is looking for a place for storage. Rick is great always here for help when i need him. changed my light bulb right away when i asked him.
Thank you Richard for helping me set up the public storage App. You are the Best!😊 Richard is very pleasant and helpful with all my needs. He is an asset to your company. Richard is always there for me when you need him.
Just want to say thank you to Rick for helping me set up the app it works great thanks again
Rick has been very helpful in getting us in here in the storage he's very polite cordial and any questions are that were asked for me were answered and a elegant way I really appreciate it has help thank you
Rick was very helpful. He suggested us a very good unit a helped us to get really good price. Thanks a lot! Good job!
Rick was awesome. He helped me download the new app and showed me all the cool new features. I really appreciated him taking the time and patience to do that for me! He's very helpful.
Rick helped me out. Super nice guy! Highly recommend!
Rick was extremely helpful. Top notch fella, top notch place. Turned a very stressful day and situation into a very easy one. Extremely accommodating and didn't match my expectation of being caught in a contract trap.
Thank you rick
Thank you, Rick!!! Very helpful
Great place, stopped in today and was greeted by Rick. Since I showed up not knowing exactly what size of a unit i needed I asked to be shown some of the units. Rick then very politely showed me around and patiently helped me find the perfect unit for me. I Usually never post reviews though I was very impressed by the way I was treated by Rick and how highly knowledgeable he was. Thanks again and hope to keep doing business. Erik N.
Maleigha very nice gratis service
I just purchased my first storage unit from here and I was very happy with the experience. I have to give a huge shout out to Rick for making it such an easy and smooth transaction. He actually took the time to understand what I'm looking for and he guided me in the right direction. Update: This place is amazing the property manager Rick is amazing, I had an issue with my door today he came out and fixed it within 5 minutes.
Rick is awesome!!!!
Rick has been a really great property manager
Great experience with Rick, great costumer service.
My mom is moving next month so I came in to find out how everything works. I was greeted by a guy named rick and he gave me lots of options. Also told me I can rent it online when I’m ready. great customer service and I will rent there when my mom ready.
Great service. Also Rick great guy he explained everything in great detail and also gave me variety of options which was awesome of him!. Overall great experience!.
I called to ask a question about my payment and this very nice young lady Maleigha was very helpful and patient with me. Good customer service. Thank You.
It is ok but these days you better come with shovel ))) I called in the morning and Rick managed to clean snow by noon. So, changing to 5 star review. Thanks
I dealt with Rick when we came in to move our things out of our unit and he was extremely helpful! He dug our space our so we could get in and was very friendly and informative
Mark is such a kind and attentive person. He literally dug out 4 ft of frozen snow from mutliple units in 9 degree weather just to make sure I could find the right size to fit everything in my unit. I was stressed and in a horrible mood and he told the funniest dad jokes just to cheer me up. He's literally the only reason i rented the space on the spot without shopping around. You cant buy that level of service qnd dedication.
Rick was amazingly helpful! He got me a great deal on a bigger unit and really helped me out! Nothing but good things to say about public storage and the amazingly friendly customer service from Rick, the man himself! Thank you again!
I came in and Rick was a great guy and very funny. Thanks
Thank you Rick. Good job!!!
Rick was perhaps the most professional and friendly person I have ever had the pleasure of dealing with. Answered my questions, made suggestions, just a class guy.
Thank you rick it's been a pleasure working with you Customer Service was great.
Rick helped me out with the move in process. Was such a nice helpful guy and made sure I got everything I needed. Will definitely always be coming back here for my storage needs. Thanks Rick!!!
Rick has been at this store for a few years and has been amazing with customer service and taking care of the property. Thank you for making my experience awesome!
Rick is great wonderful service and nice smile
Rick the manager was very helpful, all questions answered good deal and everything, processing on getting a unit was very fast no hassle
Clean . fresh & smells good! Always friendly,& helpful. Thanks Rick
Rick. Just wanted to say thank you as always for going out of your way to make it easier on us. We really appreciate you and your hard work!
Its very nice been with them, they were so reliable. Rick did a great job by making me feel at home all through and was ever ready to support whenever I need one. Good job.
Rick was a great help thank public storage
Rick is great
Amazing experience every time Rick that runs the place always gives great customer service, things are kept clean in the office and units are always up kept of and gage protected.
Rick is the man!! Always keeping the place looking good!👍🏾
This was my first time using any storage facility and I found the process online to be simple, streamlined and straightforward. I used the eRental which was all done online and made the whole process very easy. Prior to committing online I had visited this facility in-person to view the size of the space and the property manager, Rick, was extremely friendly and helpful. He followed up with me via phone a few days later but in a helpful way, not at all pestering or pressuring. When I arrived onsite to load my stuff into storage I was concerned that all of my items would not fit and I spoke with him on the phone about it. It was close to closing time for the office and he offered me several options if there was an issue. Before he left for the day he came to check on me to make sure everything was going fine. A super nice property manager that still knows and cares about customer service - thank you, Rick - you deserve a huge thumbs up and "thank you". Overall a great experience for me.
Rick and his staff are pleasant and reasonable. Great people to work with.
Rick has been an amazing customer service! I had a problem and he was on it that day. Great guy!!!
Rick is great thanks for all the help
I used this public storage for a couple of months because my apartment was getting remodeled. Rick was a tremendous help! He was very friendly and was able to set us up with no issues.I will definitely be coming back to this storage when I need to use it again 😊
The storage manager Rick is very helpful person. He helped now to set up storage unit that I needed in a timely matter. Very good customer service they’re always there to help you. Clean area, units are in great shape. Highly recommend it
Rick helped me out great deserves a promotion!
Rick helped us a great deal. Thank you
When we first moved in the guy showed me a unit with water damage. Said it was fixed but offered a different unit; we took the other no damage unit..but moving out, there was water marks on the floor and rust on metal legs of a table that wasn't there before. In addition, I had auto pay turned on and monthly I received a late notice...when it wasn't late. When I complained about the payment issue because they called me about my payment while I was at work, they upped my rent! Not worth it.
Cuanto cobran por mes
Rick, a very awesome guy with a great customer’s service skills. Helpful and nice, made me resign my contract . Thanks Rick, you can work everywhere you want to.
Rick helped me out alot great guy really like the way he takes care of customers very kind and patient.
Fast, friendly, clean service all around! Guy at the front counter was super helpful and made everything easy for me!
Rick is great man
Will be moving soon and was interested in renting a unit. Rob was wonderful in answering all my questions. He showed me three different units. Was very knowledgeable and professional. Very clean units.
Great experience. Rick was very knowledgeable.
Rick is a great manger, who goes the mile to take care of his costumers at the Public Storage off Dundee Rd.
Rick was very helpful and just awesome in general. Showed me the rental unit and made the process very easy and fast.
Muy buen servicio
Rick does a great job and is a big help when needed.
Rick gave Awesome service, Rick made moving in and moving out a very easy process
Rick, the manager, and Mark, his assistant, have been amazingly helpful. I am extremely pleased with the staff. They are all great!!
Rick was very considerate and helpful
Rick was awesome! He showed me the space and explained everything in details. I will be referring my family.
Customer service was on point! Special thank you to Rick for helping out. Never felt more welcomed.
Rick was very helpful and explained everything about the rental. Very nice and quick got me a good deal
Never have I ever been more satisfied with Great customer service by Rick! Awesome Character and outstanding Attitude. very well informed Employee and makes sure you feel safe leaving your property with Public Storage.
Best service i Ever had
Rick at palatine is the man! He always goes above and beyond for us and I cant say enough good things about him! Thank you for always taking care of my parents and helping us the way you do sir!
Rick's the man. He was super helpful with finding the right option at the right price for us. Very friendly as well. Thanks!
Samantha was amazing got me in and out great customer service would rent from again !
I had great experience at Dundee Rd. Palatine location. Rick is such a nice guy. Great personality and very helpful. Very knowledgeable about the business. Great job Rick!!!!
Rick was so friendly and helpful with making sure my unit was ready and that I was satisfied with everything I was getting! Thank you so much
Service at this location was great. The staff were very helpful and patient. Rick did an awesome job finding the best rate for me. I am grateful 😀
Rob and Richard were great help me fine the right locker and help me pick out some boxes. I will always recommend Public Storage in Palatine!!
Richard, took care of me, nothing but great service
Used the online reservation and express check in - very easy to use. Called the site and made an appointment with Rick to complete my move-in. Rick made it all so easy. Showed me the unit to make sure it was what I needed, and then we completed the process. The facility is clean and orderly, and Rick made the process super easy. Thanks, Rick! I'd recommend this facility 100%.
Clean, reasonably priced, and easy to get in and out of. Used a unit for a couple of months while moving locally. The staff was very helpful and polite. Would definitely use again if we have the need for storage.
Rick was helpful and patient
Richard is friendly, kind and very polite
Thank you very much.Rick
Was looking where to move my things then stopped by this storage and let me tell you Rob is probably the chillest and nicest employee made everything a breeze and we had a storage unit in 5 mins. Definitely look for Rob when you stop by to ask questions or get a unit.
I can in to make a payment for a year and Richard was able to transfer me and save me a lot of money he was great and helpfully
Richard was great he help me out a lot
Great property manager!
I'm here from FL and richard and martez walk me through everything and made easy to rent
Rick and Martez provided great customer and very nice. Totally helpful... Totally recommend this facility
Came in a talk to martez and Richard very friendly and Knowledgeable
Great place. Awesome service .
Richard was very helpful and knowledgeable about all the units. He help me figure out what was a better fit for my needs.
We have been using this storage place for about 4 months now. No real complaints. Manager is friendly.
Richard is great! Great experience!!!
Richard was a lot of help and very friendly. Great property manager
Richard helped me out with all I did... he really did a good job.. Thanks
I ask manager Richard about renting lockers he a very nice guy and knows his stuff
Quick, painless, and knowledgeable. Rick is definitely a contact I’d want to keep and refer! RICK YOU'RE THE EFFING MAN!
Rick and martez was great. They help me fine the right spot for me
Shanena and Richard was great they show me 3 unit to I found the one that I like I never did this before and they made it very easy
Spoke to Rick and got everything done fast. He is very informative, professional and answered all my questions. Even allowed me to test fit my car in the storage unit. He never rushed me the whole time I was there. I feel truly happy about the experience. I do wish there is a left turn lane for public storage. Other than that great experience and happy with my purchase.
New management team is amazing!
Shanena was absolutely wonderful, and made the process of renting a space with Public Storage. She went over the entire contract, made sure that I saw and approved of the space, and was friendly, courteous, and a lovely person to work with.
Great customer service! Very helpful! Recommend talk to Rick!
Thank you Martez for helping me and my wife find the best unit my wife is still talking about you and your jokes we will be in to see you about another space for my mom
I was looking for a unit for for storage and 2 parking spots and Richard helped me out to accommodate my situation he is very friendly and keeps the property clean and safe. Don’t want to go to any other place because of the service and accessibility to highway.
Great place to rent! Easy access right off the highway and friendly staff!
Great manager the best in town
Very clean, great service, very friendly staff
Great customer service
Great prices....great manager. Appreciated his kindness to me and willingness to answer all my questions. Thanks rick
Clean. Sam is very helpful. Easy to rent
I went in last weekend after making a reservation online and using the express check in. It was super smooth. I worked with Rick and Brian. I was given a tour of several units in the size I wanted before signing anything to ensure I liked the size of unit and the facility. I was even driven to the back of the lot in a golf cart so we didn’t have to walk. They were very helpful with all my questions and were straightforward with everything. 3 things to know: The gate code pad requires you to get in and out of your vehicle to enter the code assigned to you (everyone has their own specific entry code) The 5x5 units require a specific kind of lock you need to purchase from Public Storage for $20 They require you to have or purchase insurance on the units. If your homeowner or renters insurance covers storage units you can use that and decline the Public Storage insurance plans.
Richard and Todd great Guys!! Great customer service
This public storage is real good managers are nice they're all of them I still think their rates are too high
Came in last week promised Martez a review for his out standing customer service.
Rick did an amazing job of showing me the units work out well.
Great place my aunt (donna)was there talking with martez. His humor and hospitality was amazing. Thanks martez!!!
Martez and Rick performed their responsibilities with laughter and professionalism. Enjoyed the experience of doing business.
Martez and Rick , I really appreciate the help you guys are the best. Keep up the good and hard work 💪💪😉😉😉it pays 💪 off
Phenomenal service from themanager. Dennis is supet
Richard did job
Good service thank you
Paul good service
Dennis the former manager that replaced by Meghan got replaced by Meghan again... Dennis was very cool, however Meghan has an air of bitchyness about her! I no longer do business with them! If anyone finds out where manager Dennis went, please post
It's always a pleasure to see Kelly and Paula. They've always got a smile to greet me and ask if they can help me with anything. I've been a tenant for 10 years and they treat me like family.
Great location Dave was extreamly helpful with moving out great customer service will definitely come back and highly recommend
HORRIBLE! Have been renting a unit since September of 2018 and it seriously is the worst location ever. Haven't been able to get into my unit for the last 2 months because of all the ice and snow not being removed from the property properly. The gate is always WIDE open, no need to use a code because you wont need it. Units are supposed to be climate controlled, something that makes the prices of the unit a bit more expensive but they aren't when emptying my unit I just about froze! But yet they are able to up my rates by nearly 12% with no notice? Seriously I will never rent from this company/ location ever again. I don't suggest you do either! Spoke with the onsite manager she really could have cared less.
Paula Jabree & Kelly are phenomenal , great customer experience
PAULA was very helpful and kind. Took her time to get me set up and everything. Very friendly
Lainie was such a help and made renting the storage unit a breeze! Thanks for all your help!
Lainie was awsome!
Paule was friendly
Laine was very helpful
Came here on Saturday at 1:30 pm (during office hours as stated on door) and no one was here nor was there no sign stating they were closed today. Online states they are open...annoying. When I tried to call no answer besides a recording.
Paula was friendly and helped me out with a storage.
I only gave them one star because I had to choose one star. This is THE WORST storage place. DO NOT DO BUSINESS WITH THEM. THEY messed up my auto pay and I wasn’t even a month late on rent and they threatened to sell my stuff and then charged me over $100 in late fees. I was standing out in the cold waiting to see the manager and she was sitting in her car on break, saw me and continued to just sit there and not help me. They have no idea what they’re doing and are horrible horrible people. Please don’t make my mistake and give them your business. I’ve used many other storage places before and this is BY FAR the absolute worst. I haven’t been here for 6 months and I’m taking my things out and never ever going back. I can’t even express how utterly horrible these people are and how they run the place.
Paula did an awesome job very kind and sweet.. ... great people skills ... answered all my questions in a professional manner ... glad I cane to the right place ... thanks again for your service
Dont recommend getting a storage here. If you want to find your bags ripped and find mices and rats go ahead be my guest. For the past weeks my wife and I have been trying to get in contact with the MANAGER we left voicemails. No one is listening to us. We need clean storage unit.
Paula and Sam (employees on duty) were very friendly and accommodating even with the rainy weather. They answered all questions and were efficient to help me get my space. Would recommend!
Paula was excellent
First time with public storage really friendly and good people .. plus the recommendations for the storage unit price was at my budget too i would recommend it to anyone trying to store personal stuff
Paula was very friendly and she was there both times I came in to check out the storage unit before finally booking it. We are using it to store two motorcycles for the winter. We managed to barely fit them into a 5'x10' unit. We couldn't find a better deal anywhere around. The service was great. Getting in and out is easy and there is always someone on the property keeping an eye on things. I highly recommend this Public Storage location.
Paula at the front is AMAZING she's so friendly and really funny. They keep their storage units clean and professional. Great customer service and atmosphere! Love it!!!
PAULA was awesome painless and smooth transaction and walk through
Very clean storage area. Paula did a great job reviewing my options.
Great and easy service from Paula, super quick phone response time!
Paula was very helpful and made everything so simple during a stressful moving time!
Just got a Unit and Paula was super helpful and nice. Happy that we chose this location :)
Dale & paula are so nice persons, the explaned very well all my options renting the space, thank you guys
Very competitively priced. I have had issues with water leakage twice over 4 week span. Reported it the 1st time but not sure it was ever fixed. They did however offer me a move to another unit. Its just too time consuming for me to do. Counter people very pilot, courteous, and knowledgeable. I am however surprised occasionally to see the gate in the open position. Security?
Paula was nice and very helpful.
Paula was very knowledgeable and helpful good service
Moving within this month and Jo was super helpful and easy talk to about things that I would need and explained how secure the storage units are and overall gave great customer service. I will honestly recommend this location to everyone I know now.
Rented a storage unit yesterday, and Fatima , Molly, and Aiden were all very nice , and helpful. They walked me through everything, and explained how it worked. I am very happy I chose to rent there. Thank you!
Today Aiden took me around to see a bigger unit and she was SO HELPFUL and knowledgeable! I was so impressed with her upbeat attitude and her friendly demeanor, not to mention how helpful she was in picking a unit that would work for me and my current needs! Thank you, thank you, thank you! Meghan and Doug took me around today. They were so patient, I was extremely anxious and put off the appointment I had for yesterday. Clean nice office. They took me to my unit and showed me around, gave me tips on how to use the unit, and clearly explained all that I needed to know. TY TY TY :)
Excellent explanation of the use of the property by Aiden, thoroughly explained all the policies to me this morning so that I understand everything well. Walked with me to my unit to make sure I was happy with what they offered, if there was any problems she would take immediate action to make sure I was happy. Excellent customer service.
Giovani was amazing, very helpful and guidance with storage!!!!
Molly and kelsey gave me a great service.
Kelsey Its was a great person, with great smile, really nice person told me the step and show the storege, she is a great worker,
The Associate who rented me the unit was Jovani. A real cool troop and likeable. He took time to explain the location, hours, how I can enter the facility, regulations and all other particulars. I like this location, and I would recommend it to friends & family.
Came here to rent a storage. Aiden was very friendly and helpful! Aiden provided an outstanding service! A+++
Great service! Secure and safe for your belongings
Had service by Jo he did great with assisting with a new storage space & providing Information!! Thanks Jo!!
Jo was very helpful!! Very nice and complete!
Meghan property manager @ public storge dundee rd... Great customer service! 5 star's.. Thank you....
Meghan and Tony are wonderful! Best customer I’ve ever had! They were so helpful and went beyond and above! Thanks guys! I have had an unit for over a Year and have never had a problem! Thanks again
Meghan is very helpful and informative.
Nice clean facility. Dave gave us outstanding customer service. Quick and easy. Thank you!
David was very helpful and professional! Very easy to deal with
Meghan was a huge help! Fast, efficient and very friendly and accommodating!
Adequate place clean storage units staff helpful enough
Meghan was great to work with and proactively alerted us to a problem with our lock. The unit itself was "ok: for outdoor storage - just be sure to buy the humidity remover as one piece of soft furniture was damp when we moved out and boxes were a bit "soft" - evidence of more humidity than we expected.
The place is ok, some truck damaged our storage unit, they have not fixed it. They called today and stated that they will be renovating the facility over the next quarter. Great follow up phone call to address the issue, we will see going forward what changes will be made.
Si meyudño bien
Great place and Meghan was extremely helpful with some tough issues.
Office person was and is outstanding and so helpful. Thank you
As storage places go, Public Storage in Palatine is one of them. Nothing special here to speak of. I came here because it was cheap and fairly close to my house.
Meghan was very helpful with all our needs and answered all our questions... we definitely recommend this public storage and ask for Meghan for you're customer service...
Always friendly and Meghan is wonderful. Great place to store your extra belongings
Sam has been very helpful in showing the place and very smooth checking in.
Rented a storage unit here several times. Always a great experience. Nice and friendly staff.
Robyn went out of her way to help me out. They have been nothing but helpful since i got the unit!
Meghan was amazing to dealing with, very helpful and friendly!
Meghan was extremely helpful getting me the unit that I needed.
I'd like to thank Meghan, Jessica, & Aiden for the wonderful service they gave me when I came to rent a storage unit
Meghan was so great at getting me started with my storage needs!
I am having a fantastic experience with this location. Brenda was a huge help, super knowledgeable and a joy to work with.
Just renewed, what an easy and pleasant experience. Great work by Meghan & Shameka
Meghan was very helpful in setting up our unit and closing it out. She was a great help in giving me a unit that was easier to access with my large trailer. Thanks
Public storage is a great place, I will recommend this place to anyone, service is great and friendly. Very thorough with the paper work and no surprises. Meghan, Mike, and David. We're wonderful. They know what great customer service is about.
Meghan was awesome! She was training Mike. She was very knowledgeable and professional. She is very patient and kind. A wonderful customer experience. I would recommend your location because of her.
I had a reservation that I needed to change and I came in late and Meghan helped me, she showed me 3 units until I found the one that worked for me and she even stayed late to make sure I had what I needed!
Phone number need to fix it
Horrible 5 years as a customer never had a working light (wiring ripped out) even though I was promised it several times. Reward for being a long term customer is rate increases up $100 since move in. Gate is constantly broken
Very Friendly staff
Great customer service by Meghan and Matt.
Megan is great
Grateful for the prompt service provided by Meghan and Matt. Never had issues, great customer service and very knowledgeable.
Meghan was very kind! Great customer service. Thanks Public Store!!
Great service by Megan!
Great clean place with great prices. Dennis the manager is a great asset.
Dennis fue muy amable. Agradecemos su ayuda. Gracias.
Moving is stressful enough, but packing your things will drive you insane. Dennis recommended a box kit last week that was perfect!
Dennis helped me today. He is a great guy. Thanks to him i saved $35 today. He is a great guy.
Dennis is the man! Great help and Service
The manager Dennis is the best manager. He speaks fluent Spanish and helped me. Clean place and attentive service
El gerente Dennis es muy buen empleo por que siempre me a polla con cualquier pregunta o problema que tengo con mi bodega gracias por su atención Dennis
Great looking out by manager dennis. Great guy!
Beautiful service clean place
Cool guy behind the counter. Denn
Very friendly and easy going. Very helpful also
Great experience with dennis.
Wonderful customer service. Place is always clean. Dennis is best
Dennis is the man!!!
When I rented my unit, a few months ago, I was assisted by Steve, Mike and Meghan. The experience was wonderful. I couldn't have asked for better service. Now, 3 months into being a tennant, I am still feeling the same way. Every time that I ask for assistance, they drop everything that they are doing to help me. They go out of their way to do anything that they can, within their abilities. I have to say that there are some maintenance issues that are not within their scope of responsibilities that need to be cleaned up, i.e. lighting and security, but I feel that they will be taken care of when the budget allows for them. All in all, it's been a wonderful experience and I'm happy that I'm a tennant of theirs. Update: 9/1/16 What a great place and what great service by Dennis and the staff. Minor issues have been repaired and completed and at the moment I can't be happier.
Dennis is an extremely great property manager. Pleasure keeping our property at this location.
Dennis gave us great service and let us know about services that i didnt know existed about waiving a late fee.
Dennis was extremely kind and helpful when showing me my unit. We got there after hour and he stayed open and was patient to show us the two different kind of unit we were looking into. He was friendly and provide outstanding service.
Gracias Dennis por la ayuda que nos distes hoy
Dennis the manager was a great help today. Thank you Dennis
Dennis help me today very good
The staff was extremely accommodating and courteous. Dennis I believe was his name. Much cheaper than other facilities and easy to get in and out of. Highly recommend.
Thank you Dennis for helping me save $20.
Dennis was wonderful.. REALLY made me feel good about my move.. And about the public storage... Thank you so much Dennis
I was promptly greeted by Dennis upon entering the facility. He went over the paperwork and made sure that I understood everything before I left. He also showed me the best and most cost effective unit to fit my needs. I would definitely recommend this location to all my friends and family even if they are not in the area.
Dennis helped me save $30 today. Thank you
Dennis is the best
Wow. The manager dennis is a great guy. Great help
Great place to store. Good service from Dennis. Hes the Best
Dennis is great
This. Is a great place for service. The manager dennis is great
Dennis is amazing! He was a great help today! Thank you Dennis
Dennis did an awesome job. He was very helpful and nice!
Porque esta en un,lugar,muy céntrico y los empleados son,muy amables,muy agradables serviciales Dennis es, muy agradable y amable gracias,por ayudarnos
Because Dennis was so helpful and kind and helped me worth all my needs
Quick easy and very helping crew , received major help for Dennis who was great with communication and information provided was always correct. The unit I thought would be a great size to store my belongings came out to be to small Dennis got me the perfect storage at an affordable price with no problem. Outstanding customer service!!!!
The manager Dennis at this place is wonderful! He helped me with my account today. Great service at this location!
Dennis is a great guy je help us as soon as we got here!!Great service love it
Dennis help me with everything and is nice property.
Dennis and Miranda were great they got me a great locker Dennis is knowledgeable and friendly
They rock here. Dennis is the man!!!!
Dennis was great he helped me
Dennis is the best
Dennis helped us get a great storage locker. Very fast and efficient
Dennis was Very helpful. Great clean facilities.
Dennis is the best! He is good manager and help me get good locker
Dennis and Terry were very good to me and husband today. Service was excellent. Dennis was very good and attentive. Terry in training was very knowledgesble. Will be encouraged to invite others. My daughter was here last year. Thank you.
A great experience, dennis was quick and efficient!
Denis & Terry excellent service
Dennis was very attentive and helpful great service
Dennis explained things great and made the move to storage nice and quick.
Dennis was very helpful, great customer service!!!
For a full service experience, see Dennis. He got us a good storage space at a great price.
Dennis very helpful and knowledgable
Dennis was very personable and easy to work with.
Dennis is a very good salesman. Very helpful and we'll informed. Helped me wrap my box. He deserves a raise.
Dennis was a swell guy great helper
Dennis was very helpful and courteous.
What can i tell you about this place? Amazing service from Dennis. Clean units and great prices. See him for your storage needs
Dennis was so very nice. Showed me exactly what i needed to do to get a space. Great customer service!
Dennis and Lashandra were very friendly and knowledgeable. Place seems nice!
Dennis was extremely helpful and friendly
Muy buen servicio me ayudaron mucho sobre todo Dennis gracias por todo
Dennis is awesome guy. He helped me a lot with everything.
Dennis has always been very helpful. Great work
Grate help by Dennie's and lashandra for moving it make easy.
Dennis made my move in very fast and easy. Great experience
Dennis was instrumental in finding us a great storage. Great price and very good service
Dennis is amazing! He is so helpful. Thank you for all your help!
Very great customer service from Dennis & Bob
Dennis helped me tremendously opening my storage unit. I have to say a big thank you for his assistance in my dilemma. Sincerely, Brytton Granzow
Dennis me ayudo
Some of us need extra room in times of difficult and distress. We don't need "extra " room for "extra" stuff, in my case my "Public Storage" on Dundee road in Palatine, Run by Dennis, holds ALL of my stuff! From helping me with the move to understanding if I was late once or twice. Very very safe, clean, and trustworthy. I have even seen a couple exotic cars tucked away in one of their "state of the art" garages. Thanks to all at Public Storage, especially Dennis who has helped beyond the call of duty in every chance he could, Martin Paul.
Dennis is really Great he is very friendly
Daivaun and Dennis were great. They made the experience fun and fast!!!
Dennis and Davian are great Dennis found us a great storage space and they both made the rental process very fast and effortless
Dennis made the process very quick.
Dennis and bob are great. Rent from them!
Dennis and bob helped me out today. Great service i recommend greatly
Dennis was very patient with my reservation. I had many questions and he answered them all. Highly recommended
Great service, Dennis is very helpful!
Dennis is awesome
Alisha and Bob and Dennis helped out very much great crew very helpful
I came in to make payment. Kisha help me out and answered all my storage questions. Thank you for your good customer service.
Dennis is a good guy he called me as soon as a parking space I wanted became available. Great customer service and great looking out
Dennis is fantastic! He went out of his way in the freezing cold to help me clear the snow away from my unit:) Thank you for being so amazing!! (I think he deserves a vacation:))
Kisha & Dennis were courteous, quick & thorough with the renting process. Also suggested a perfect unit for my vehicle.
Dennis deserve raise & he helped me a lot on money situation & I believe he is one of the best person at this store. Mr.Wiggins.
Great full service place to store dennis was great
Dennis and Daivaun were very helpful and knowledgable.
Dennis knows what buttons to push at this place to make everything run flawlessly. Great customer service skills. His mantra is to treat his customers the way he wants to be treated and this is why he is the best at what he does.
The manager is the best. Fast and easy rental. Thanks Dennis
Super fast, super happy and Dennis was a great help. Easy move-in. Thanks for all the help and advice!
Dennis, you have been a huge help - thanks for helping me out - you have been very kind and polite in helping us close out. It was a great experience working with your storage units and ease in and out.
Dennis help me get a good storage. He was fast and polite
Dennis is the best. Always friendly
Dennis was a great help today. He is an asset to public storage and this location.
dennis is really nice he needs a raise his really good hardworking man thanks alot dennis :)
Wonderful management staff at this location. Dennis is very attentive
Dennis and daivaun found usgreat storage. Good managers
Dennis and Keisha were very nice and helpful
Dennis was excellent! Highly recommend. Great help! Thanks Dennis
Dennis helped us out today finding the perfect size unit for our needs. Highly recommend this place and him.
Thanks Dennis for your help today! He deserves a raise!!
Dennis was very courteous and professional in the way he helped to resolve a minor billing issue that could have become a major problem. He thereby retained us as loyal, long time customers and deserves a raise as well as vacation time!
Dennos Was a great help today
Keisha and Dennis always take great care of me whenever I stop in looking to pay on my account or purchase moving material.
Dennis was great. He helped me take care of my late fee
Dennis Washington great. He got me anda my wife Good storage at great price
Dennis and Alicia helped me out . Great job!!!
Dennis is awesome and very helpful. Alicia was very helpful when we came into the office.
Dennis was a great help.
Dennis muy atento y amable.
Dennis was a GREAT help.
I have been a customer for a while now and Dennis has had the best customer service I have seen.
Was long term customer. Had bad experience with the facility, unit was messed up from bad concrete work they refused to fix it ( was fine before they made the (improvements). and unit was leaking water and had trouble opening door in winter no one was able to fix and bad ice problems and bad snow plowing ( unit plowed in all the time). I complained for months ( years). but no help. Too many problems to list here. Finally moving to another storage company and facility. A few weeks before I left I met Dennis the new local manager). He was extremely helpful and felt like it was the first time anyone at public storage was even listening to me. I wish I had met Dennis sooner as I might not have left. But he was still helpful with my exit. I had already made arrangements at a new place before I met him. To be clear 5 stars for Dennis. 1 star for Public Storage
Had a great and courtesy experience with Dennis he was a very helpful gentleman will stay in business there
Excellent service from dennis
Dennis made my move in very easy. I like that my move in was very fast and easy
Querio. Recomendarles. Este lugar. Son Muy amables. Y el sr. Dennis. Muy atento. Y Muy amable.. Lo recomiendo
Customer Service! There are times where one person whom you do not know can make a difference in your day. Daivaun was that person for me. The storage was clean and facility was as expected. The tipping point was how wonderful and patient Daivaun was in helping me. On top of it all, when I was stuck in the rain with a dead battery on my moving truck, she lent me her jumper cables. While the need to rent storage is not something I prefer, knowing that the business is going to the store in Palatine makes it a little bit better. Thanks for your service!
dennis was great. he made us laugh and made the rental effortless. thank you!
I needed storage and Daivaun explained what I needed to know and what I was looking for. Great customer service Daivaun! Keep up the hard work and keep that smile going!
Dennis has a very good customer service he took care of all the services that I needed I really loved it thanks so much to Dennis
Dannis is really good agent.helpful whit cusmers.
Dennis was great. He showed us a great storage storage and got us a great price
Dennis is the man!!!. Moved up from down state and he made me feel like I was still home. Good people make good service.
moved here from Texas and found this place and from the very beginning they were super friendly and very helpful. when our items arrived from Texas, Dennis (manager) went out of his way to help us make everything smooth and easy. he even lend us a dolly. would recommend this place to anyone . prices are affordable too!
This review is for Daivaun. I just spoke to this delightful young lady over the phone and she explained the storage process in a way that put me completely at ease. She was patient and knowledgeable while she answered all my questions. I am moving and was worried about storing my belongings for an extended period, but after speaking with her, I am ready to take the storage leap. Thank you for being such a sweetheart! I will be in soon to pick out my unit.
Dennis and Paul and are extremely great. They helped us and showed us how to organize our storage
Dennis helped me get a great unit
Dennis is awesome. He has helped me out with a sale unit and waved a late fee I had. The service is great. Highly recommended.
Very proffessional, im very satisfied with how fast was everything done and Dennis was very helpful polite.5 stsrs
Dennis helpednme with my late fee. Great service
Dennis was a great help. Thanks you
dennis is a great manager.
We are long time customers. We have seen managers and changes come and go over the years but since Dennis the property manager arrived, the place is clean and well lit. We are extremely happy and will recommend him and this place if any of our friends need storage.
Devon and dennis were great. Helped out
Working with Dennis this last week has made our closing of the unit so much less stressful than we ever thought it would be. He was always available znd extended curtesies without hesitation. If your scale was 1-10 Dennis gets a 10. I would recommend this location and hope if I ever rent another storage space in the area we are moving we hope to have as good sevice. Shari & Les Jelinek
been a longtime customer. always had great service but since Dennis took over.....absolutely amazing. helps with anything you need and answers any questions that may arise. definitely would recommend them to family and friends.
Dennis was great with getting us our unit and answering all question..he rocks
Dennis was very friendly and professional with my first public storage experience. Do not go anywhere else, this is most reliable and trustworthy place to store any of your items. Will definitely rent another unit from here and nowhere else!!!!! 1million stars for this place!!!
Dennis help me get a good unit. He is funny and good service
We came in today and met Dennis he was awesome and friendly and helped us figure out exactly what type unit we needed. Great service and the unit is clean and easy to get to.
dannis es una persona muy atenta muy professional con los clientes le agradesco mucho su trabajo
Dennis gave great customer service and was very helpful with my questions and requests.
Dennis is the best! He always takes care of our needs.
dennis has been great to us. he is always outside greating and helping. great service great storage place.
Dennis helped me he is a good manager. Go see him for storage place.
Amy is awesome!!!!!! We were in and out super fast and she was very sweet and kind!!!!! Very professional and organized facility :)
Very responsive staff; no-hassle access. Jennifer is a great manager.
Dennis is excellent!! His customer service is awesome ! Great personality very helpful ! Great Place to come in to!!!
Dennis an Jamie were great. We love public storage customer service. Thats why we always use public storage.
Great service Dennis helped out with my unit.
This reevew is for dannis et palatine of dunndee rd hi one of best manager et this location verry nice person takes care the costomer the right way verry freanly person hi is always there wnd' u need help for anything never met any body so freanly like him verry cine guy i give him not' a 10 i give from 1to100 i thing hi disorved ok.
I chose this location because of the reviews. The staff here is very helpful especially Dennis. I would recommend for people to use this location.
Trent and Dennis were very helpful! I would use this storage location again. 10/10
Great custmer service
Dennis was very helpful.
Dennis Rocks! Wonderful customer service.
Thanks to the manager dennis. He got us a good storage space. Good man great service
Dennis was very helpful and he made me laugh.
Excellent customer service. I had issues with starting my car after 6months in the storage due to a dead battery and they even got out of their way to help me with starting the car so I didn't have to pay fees for extra days. Thanks Dennis
great place. great service. thanks Dennis!
Just had an awesome experience renting a storage space at dundee road. Dennis made our move in experience fun and effortless.
Very happy with the service here. Dennis is great
The manager Dennis is very good manager. He is very friendly and resourceful
Great customer service, very helpful. Highly recommend! Dennis was great and made things easy for me!
Dennis is funny and offered a thorough purchasing experience
Want to tank Dennis for help and welcoming
Dennis does really great work!
i want to Take a minute to thank the manager Dennis for helping me. good guy great help
good place to storage. good service manager Dennis is Best service
Thank you dennis and paula for your help. They have great service here !
Dennis the manager rocks at this !
we just rented a space, the manager was GREAT. Dennis helped us. great place great price
We rented a storage space here and are very happy with the excellent customer service provided by Dennis. He got us a great storage space location and price.
Great help. Thanks. Dennis & Paula heloed us out at the Dundee Road facility.
Clean and well lit. We like the fact that we get individualized gate code and access. The management staff (Dennis) is very helpful and courteous. We recommend this facility and will use it again in the future
The property is very clean and The managers dennis aré very nice
Dennis and Amy help me, really good service
Great Service. Dennis D is always willing to help & has made our family's storage experience a hassle free experience.
The property is clean and well lit. The manager is awesome here. Thanks Dennis
Dennis was just wonderful helping us out today I feel he went far above his duty and I just thought you should know. Thank you Lois menis
Dennis the new manager is great we enjoyed his humor and customer service
Very friendly. Dennis is very polite. He explained every thing very well gave us a good laugh. I would rent here multiple times again :)
First time user of storage. Chose Public Storage because of name and proximity. Jennifer was my point person the day I obtained my unit. Polite, pleasant, professional. Very detailed. Overall a good experience.
Jennifer was a great host, we appreciate all of her help and guidance. Highly recommend to everyone.
Thank you for your help Jennifer!
Samantha gave me prompt, courteous service. Great experience. She's doing an excellent job!!
Hi, My father Steven M Magoon rented a storage from Samantha she was very helpful and very professional she will be a great asset to Public Storage
Professional, prompt, polite, personal, and pristine.
Samantha was extremely helpful and able to answer all my questions. My one complaint is the public storage phone rep who set me up with this location failed to mention the required insurance.
My wife and I have been renting with this facility for over 2 years now and the staff has been nothing but friendly, supportive and helpful. Recently we decided to down size on some of our belongings and needed a step down in storage locker size. Denis was extremely helpful in locating a vacant locker to our satisfaction nearby our old locker. Being just my wife and I hauling all of our belongings he offered up a dolly and a flat bed cart to make the task much easier for us. He personally came out to us during the 3 hour move to see how everything was going and if there was any other assistance he could provide us with. Overall, I'd recommend this Public Storage facility to anyone that wants to store their belongings with the least amount of hassle; the friendliness and helpfulness a huge plus. Thanks Denis!
very nice person and trates you with respect
Meghan thanks. For you work you do for me
Meghan does a very good job of remembering who I am and my storage unit locations she is very helpful and polite. I highly recommend this location if you are looking to store your stuff. AP
Great rental facility, location for me is great. I like that the space has a light! :-) The pricing is fair for 10x30 space. Meghan and Marlene have both been very courteous, professional and kind. What wonderful clothing storage boxes too! I would recommend this location or Public storage to anyone need a space to put their stuff in at a reasonable rate.
Great experience with both Mike and Meghan. Both were very helpful and tried to accommodate me throughout the whole process.
Meghan is always very friendly & helpful.
Great experience - easy move in. Meghan was very helpful with any questions that I had and Marlene was great with the details of the move-in, Would recommend to other people who need storage areas.
I like the place, the storage, and the prizes!! Renee M. was really nice, she showed us the storage twice, and explain us everything well and she's really patience!!!
My experience with public storage was great. Very professional and helpful staff. Thank you !
RENEE M WAS HELPFUL AND FRIEÑDLY. SHE HELP ME WITH MY STORAGE NEEDS.
My experience at Public Storage has been a positive one. Their staff is very helpful and always available to answer any questions I may have. Very happy with my decision to store my items at this location.
I've been very happy storing my equipment there. No problems at all. I use several storage places in Illinois, Wisconsin and Texas, This one is clean and well secured.
Good place, Professional staff. Meghan was severely backlogged due to the booker double booking all her appointments, but she handled it like a pro. Had me in and out fairly quickly while still managing to completely explain everything and field any questions I had. The property itself seems pretty clean and free of the usual scum-bums you see floating around. Good experience so far.
Thank you Meghan!
Have been utilizing this location for some time now very happy with the Property Manager Meghan and her staff. Excellent customer service.
Gracias por su ayuda Meghan. Muy apreciado.
From move in to move out we had a wonderful trouble-free experience. During move out Meghan stayed late to make sure we were taken care of. I highly recommend Public Storage on Dundee in Palatine for any storage needs.
Only used it for a short time to store a vehicle that I was selling. The customer service was outstanding. Meghan helped us find the lowest cost for the short time we needed the space, and then called the day before expiration to ensure that we didn't pay for another month unless we needed it. She was friendly and professional and went above and beyond. The space itself was clean and dry and accommodated the vehicle easily.
Meghan went above and beyond to help
Very helpful and friendly and fixed our broken storage unit with great satisfaction..thanks meghan
Meghan and Mike are always helpful. Would recommend.
Meghan was great and efficient!
Megan is da bomb! Thank you and great job.
Meghan was very nice to me when I cqme in to maje my payment. She went out of her way to assist me while she was on duty.
My experience with public storage was amazing! I had to do a very last minute storage and was fearful that I wouldn't be able to get a place. However, I was thankfully able to get a hold of Meghan right before the store was about to close. She patiently and courteously went through the whole contract process with me for a whole 30 minutes past her overtime hours and I was able to get my storage unit on time. If I ever need somewhere to store stuff again, I'll definitely come back here.
Rain leaked into my storage unit.... And was all over the place. They don't seem overly concerned or willing to address...
I just wanted to let you know that my experience with your fine staff at this location was excellent! Megan, Steve, and the entire crew has been most helpful to me! I will continue renting my storage needs from you, and will refer others as well!! I am very satisfied and happy with the kind and most courteous way that I am always treated.
Meghan was a great helped!!!!
Property was clean and Meghan was very helpful.
Quick and easy :) I was in a rush and still got out in less than 30 mins GREAT Service
Meghan is Very courteous and helpful!!
Steve and Meghan are very helpful and friendly!
Steve and Meghan have always provided great service. Highly recommend!!
Steve and Megan are great team members. Freindly, nice service
We kept some of our stuff there for about 2 years while my husband had a contract in Florida. When we finally were able to move the stuff out we couldn't open the lock first because of the rust, but the guy there gave us the spray that helped. Everything inside was in good condition: no mold, no rust except for some dust of course. We kept some furniture in there and a lot of smaller stuff like kitchen supplies and winter clothes. Our experience was very good, we don't have anything to complain about.
Great customer service from Meghan. She was polite, patient and answered all of our questions.
Meghan And Steve were great. Detailed and gave me good options.
Magna and Steve are very helpful. .
Meghan and Deitra and Steve are great!!!
Deitra was very helpful. Made our transaction very quick and easy!
I stored at this location a while ago and meghan was very friendly and was very helpful. Would recommend.
Deitra was nice and veryhelpful
Meghan is very helpful. She helped me with removing a huge block of ice in front of my unit even though she didn't have to. Great customer service!
Great service from meghan. Have had a unit for 10 years
My husband and I have been storing here for years the extra boxes of stuff we can't fit in our apartment. The staff is very friendly whether it is replacing a light bulb or helping us get rid of ice in front of our unit. Thank you Steve, Meghan, and everyone else for everything.