We came to get a storage unit and the manger Brenda was both kind considerate and understanding, making are choice for storage a no brainer would highly recommend for quality service on site.
I had a great experience during my visit! I was in and out swiftly, thanks to the exceptional help of Ms. Brenda and Ms. Jennifer. They were incredibly helpful, professional, and eager to assist with everything I needed. Their positive attitudes and efficiency made the process seamless and stress-free. I truly appreciate their outstanding customer service. Thank you again!!!!
Service at this location has always been great. Brenda has always been polite, positive and helpful. I would recommend this location to anyone with storage needs.
Brenda was wonderful. Helped me get new unit with no hassle.
Brenda took care of me fast & efficiently. She was very helpful & pleasant. - Marlo
Wonderful service. Brenda was amazing!!!👍
Brenda was very helpful and extraordinarily funny. And made the process very easy.
Brenda was awesome helped me get into my storage unit. Great Customer Service. Thanks
With the help of Brenda it took no more than 5 minutes to sign up and get my storage unit. I highly recommend this place.
Update: The move out process went super smooth with Brenda’s help. Definitely recommend this place for anywhere in the area looking for storage.
I’ve been a customer at this location for over three years. And I recently met Brenda, who is the account manager and she is amazing. She goes above and to help customers with any questions and concerns or issues. Brenda is outstanding.
Brenda at the Orland hill location is fabulous. So sweet!!! And extremely helpful
Brenda. Needs a raise she stayed a little extra to make sure we got our unit great lady costumer service in point
It was an “ABSOLUTE” pleasure to work with Brenda on setting up my rental unit.
I will be telling my buddies to come and see Brenda to rent a storage unit.
Hands down the best experience I have had in a long time.
Tim was great at getting me the best price.
Brenda was extremely helpful in resolving a billing issue that was occurring - polite and quick resolution on a Sunday afternoon. Thank you Brenda
Brenda very nice lady to deal with please keep her here
Nice place Brenda is always helpful and very kind. Would recommend this facility to anyone
Brenda was very helpful and provided great customer service with my storage unit. She is a valuable employee to your organization. Thank you for the service!
Brenda was awesome and so helpful in walking me through everything needed to rent a storage unit
Great experience! Brenda made the move in seamless and easy! Great place for all your storage needs!
Brenda was hands down a savior. She was kind helpful, the other person that works on site, Not BRENDA, is not so goo at running the facility, I assume he's on his own time but it was very unprofessional of him to lock up before 5:25 at both locations. Brenda 5 stars, other person, 1 star.
Awesome place and wonderful front desk Brenda
Brenda is the best eye in the sky!
Good morning,
Brenda took the time to assist me with locating my unit and finding the right key on my chain to unlock the unit . Brenda appears very pleasant and professional .
Great service 5star and she's still a treat to see. Brenda is very helpful great seeing each time I come here. Came back to inquire about renting unit and prices, she explained things so well looking forward to renting again
Ms, Brenda so nice to us when we come to the storage with mom. Once again very sweet lady always helpful
BRENDA was VERY helpful. I was having issues locking my lock and she guiding me through it with patience. Very nice indoor storage!!
I was having difficulty with my lock and was told the cutter wasn’t going to be available for a month! I was highly livid. But the site manager Glenda was able to get it all resolved in a matter of a couple of hours! Glenda is always available if not on site she always returns messages. It’s assuring knowing that 1. There is a manager on site 2. That there is a person who handles issues rather than AI customer service
Brenda was very helpful and friendly was a pleasure to do business with her and Public storage.
Brenda helped me a lot and was more than helpful setting up my storage!
Brenda is fantastic! She is very responsive and always available to answer questions. Highly recommend
Brenda was super helpful. I would recommend this PS to anyone!
6/30/24
Brenda made moving out a breeze! She’s great!
Went to see this location attendant showed me around the whole place in light rain Seen different units. The space was nice but wasn’t quite right for my situation but I thank her for her hospitality.
Ive been a customer here for years and time after time this facility delivers quality service with clean storage boxes. Highly Recommended!
Update: still going strong at public storage the facility continues to be clean and safe to secure my belongings I recently moved to a more convenient unit with a roll up door drive right up and unload
I like Brenda, the first time I came to public storage she was very nice to me, she help me with what I needed and she always smiling by the way. The best of the best.
Great service great people to work with. Ask for Brenda!
,,I thank Brenda very much for her kind help... she is a great asset to your company she is always helpful
Brenda is excellent very helpful friendly amazing whatever u say. I enjoy with PS
Amazing support and overall experience from the Orland Hills Public Storage. Ms. Brenda is a wonderful help who goes above and beyond for her customers!
Brenda
Was above and beyond excellent
Will highly recommend
Ms. Brenda was everything i expected, knew exactly what I needed and got the job done. If you ever need a storage come here, she’s very polite and nice woman.
Thank you so much Brenda for our smooth move out! We really appreciate it!
We rented at this location for six months and had a great experience. No issues moving in or out. It’s a convenient location with easy access. Brenda was extra helpful when we moved out, we didn’t have time to stop at the office that day and were going to come back over the weekend it she got everything settled up and swept out the unit for us! We’d definitely rent here again in the future.
Very easy process!!
Ms. Brenda was such a pleasure to work with!!!
Thank you Brenda for assisting me regarding my storage unit! You are always very helpful, professional and pleasant!
Brenda was an absolute doll! She helped to explain everything thoroughly and was very helpful in helping us to get the best size we needed. I would definitely recommend this place for any storage needs.
Brenda is great to work with! She is very friendly, helpful and has made my move much easier. Very helpful at all times! Thank you so much! 😊
Brenda was very friendly and professional. Highly recommend this location
Brenda was amazing thanks for the help!
Great service! Brenda made this process a breeze! If I could give her 6 stars I would
The customer service agent Brenda is extremely helpful and pleasant.
Brenda was awesome very professional and kind keep it up thanks again.!
Brenda was very kind and friendly and very helpful when showing me the the unit want went through each step by step
Brenda was wonderful. Good employee!
After a terrible moving experience, meeting Brenda at the storage facility was a joy. She has terrific customer service skills and always a smile on her face.
Ms brenda is a wonderful woman with best customer service ❤️
Brenda rocks. Great customer service, extremely helpful.
Brenda has helpful and accommodating & is a credit to the company
Brenda, you were an amazing person. Thank you so much for your help and for your sense of humor. It’s been almost 2 months and I have no problems so far.
Jennifer was very professional, answered all my questions and was so Accommodating, couldn't ask for better customer service...
Jennifer B. Provided us excellent.
Faculty is very clean and Brenda has been very helpful
Brenda made our first time renting a storage unit easy-breezy.
Brenda is a trip. Appreciate her. Roger
Brenda was very helpful and courteous, and if she explained everything quite well, she deserves a race
Brenda was very Helpful and went above and beyond to help me and my family. Great customer service!
Stop in to correct account and she made it so easy put my mind at peace Brenda thanks for your help
Amazing service! Very polite! Brenda
Quick and easy to pay bill! Always a great attitude! Brenda
Brenda was very helpful, went above and beyond to take care any questions we had!
Brenda was truly helpful and easy to work with! Thank you!
Had a good experience. Brenda was extremely helpful getting us checked
Ked out of the storage unit.
Brenda is a very nice and helpful person answered All my questions, and gave me a ideals of how to store my things thank you
Brenda is very helpful and pleasant to deal with
Brenda helped me get a climate control unit and set me get a great deal! 10/10
Brenda was an absolute pleasure to meet. She was very helpful and patient. She was the best person I could have asked for and would highly recommend asking for.
Brenda at Public Storage was a pleasure to do business with.
She was kind and courteous and we had a great experience renting a unit from her.
Great service thank you Brenda to help me out..
Brenda was so kind and helpful! Great experience!
BEST STAFF EVER. BRENDA WAS REALLY HELPFUL
Brenda provided exceptional service and spent time reviewing the unit.
Brenda was great to deal with! Very easy and fast service 👍🏼
Ms. Brenda was excellent...and she saved me money.
Great costumer service at this Public Storage location. Brenda, is a wonderful person so kind and she answered all of my questions I had. Very friendly and profesional!! Highly recommend this storage location! Thank you so much Brenda for all your help and have a wonderful day!
Had wonderful customer service with Brenda. She was extremely helpful when I visit the store in Orland Park. IL. Enjoyed her knowledge and experience with helping me choose the best storage solution for my needs.
Thanks again Brenda.
Katie is professional and kind. I had so many questions and she was so patient with me. Thanks Katie for all your help highly recommended you coming to see Katie for your storage needs.
Katie was absolutely AWESOME…very friendly and knowledgeable…
Katie was way fantastic took her time and showed us our rental space. Got us a great deal and we are very happy. Great storage place.
So thankful for Brenda and her expertise! I would've left Public Storage if it wasn't for her!
I have always had good experiences with Public Storage. Thanks P.S. !!
Katie Always very professional and willing to help out in any needs you may have. Great personality in working with any questions I may have.
Great experience at Public Storage in Orland. Brenda took care of me and the process was very smooth and efficient. She was extremely friendly and welcoming. Thank you, Brenda!
Just wanted to say that Brenda at the public storage facility here is awesome! She quickly resolved my issue and handled it professionally . Keep up the awesome Customer Care and Support Brenda!
Brenda is absolutely wonderful!
Brenda assist us very well from getting the storage to moving.
Great service Brenda, thanks for all the help!
Brenda Has always been so respectful, helpful, understanding and patient with me. She’s an excellent property manager! Thanks for everything. It’s been my pleasure storing my things at this location.
Brenda is an absolute joy to work with!!
I like the friendly welcoming from Brenda the service is very fast
I like how u can go to the app to open the gate ..
Thank you Brenda! Excellent help and great communication! Thank you for you're help!
My experience at Public Storage was great!
Brenda was so nice, she helped me choose the right storage, and I appreciated her so much, she took her time in showing me different units. Brenda also took her time in explaining the details of my rental. A big thank you to Brenda!
The customer service here is amazing. I had an issue and Andrew was so nice and helpful. He fixed the problem extremely quickly and in a personable and professional manner. The space itself was nice and clean when I moved in. The facility is secure. 5 stars!
Katie help with app. So kind.
Loved my service from Brenda. She was very quick with the vegglinning and ending of the process. Highly recommend for atorage needs
Brenda , She is so helper is & very very very nice person for customers services
Brenda Thomas, was very helpful and informative. I appreciate her professionalism.
Brenda is always attentive to me when ever I come in and so helpful in directing me each visit!! Thank you!
Brenda the storage faciliter was sooo very courtesy going out her way making we fully understood how things worked. Nice professional Brenda
Brenda has been an unbelievable asset every single time I come here. She is informative, incredibly nice and supremely helpful and respectful. I come here all the way from downtown Chicago to see Brenda because she really and truly cares. She is a bonus for Public Storage to employ. Thank you very much for having her as a part of your team!
My Rental here was great. My storage locker was clean and secure. Brenda was awesome in every way. Great customer service and very polite. Greatly recommend.
Brenda was extremely helpful with my move-out process! Thank you!
Brenda was fantastic so kind helpful and polite. I couldn't find my code on a Sunday Morning and she saved the day.
Great employee
Brenda was very helpful and my experience was pleasant. Unit was perfect.
Andrew was my father name he was awesome and so helpful and so great person too thank you so much.
Andrew was awesome, he made sure I got my unit all squared and all around great service. Thanks
Brenda was super helpful! Even helped us lower monthly payments! She was very friendly and helped us secure a safe place to store all our extra stuff! Thank you so much
Brenda is the best
She is awesome
I was about to cancel my storage since the rates went up twice in a year. Brenda w SUPER kind and knowledgeable. She offered me a larger storage at the same price or she could contact corporate about increasing the rates twice in a year. Because of her I’ll keep the storage at least another year.
Brenda was so sweet and so nice and polite. She was very helpful with all my needs. If someone ask me where to rent I would most definitely send them to MS. Brenda. Thank u for everything Ms.Brenda
Katie was incredibly friendly and welcoming. I recommend getting a storage unit here, you’ll receive great customer service!
Barbara is my blessing 🙌 thank you for going the extra mile 🙏
Thank you Tim for your help
Brenda, was totally awesome,and gave 100% information,very informative. She has a very kind personality and was extremely helpful with my storage unit and has give me total customer satisfaction.
Katie was amazing. Very professional and personable.
Brenda has consistently been very helpful and a pleasure to work with. Recently when the door to my unit broke, she quickly arranged a repair and personally followed through to be sure that I was able to access my belongings. Thanks Brenda.
Brenda was super nice and helpful when we first arrived to our unit. Would definitely use this facility again.
Customer service here is Great Brenda manager great to work with thanks for your sevice
Today Brenda was very nice and helpful with helping me book a storage unit. She had exceptionally great customer service. I'd definitely sugguest
Great service I have been renting here for a while and Brenda has always been kind and helpful
Brenda was phenomenal. She made the check in process a breeze. She made sure I got the unit that best fit my needs and her customer service was outstanding.
I've come to the conclusion that Brenda is a super hero!! Amazing service!! Very friendly and helpful.
Brenda was amazing!!! She was very informative and helpful! And she has amazing skills! Get your storage rental here.
Thank you so much Brenda for making the move in and out process so easy and painless! You are awesome!
Great customer service!!!!!
I had a great experience. Brenda is fantastic!!!
Brenda has been very responsive and helpful. We've been really impressed with the customer service from our initial phone call with a call center to talking to Brenda directly. Thanks, Public Storage and Brenda!!
MS Brenda was great helping us out and making the process easier
Brenda is the best . She’s polite , patient, knowledgeable and very helpful . Thank you Brenda . ,, Cynthia Browder
Brenda always provides great customer service it’s such a pleasure doing business with her…so helpful
Ms. Brenda, as usual, was VERY, VERY helpful. She remembered that I am on a cane and since the original storage unit was quite a distance for me to walk, she notified me of an available unit closer to the entrance door. She led me back to my new storage unit, showed me how to lock it and since there was a lot of snow, she shoveled a pathway; wonderful customer service. THANK YOU MS. BRENDA!!!
Basic indoor storage is always better
Brenda was awesome and extremely helpful , nice informative snd very knowledgeable.. she’s great!!! .
Brenda is the best! Always super helpful!
Clean and friendly place. Brenda is sweet and helpful. Highly recommended.
Brenda is very awesome and she helped me out and saved me some money!! She’s great and very helpful!
Brenda customer service is great!
Brenda provides excelent customer service.
For the money people pay to store their stuff you would think the asphalt would be salted and plowed. This is a hazard where cars will slip and slide and knock into the buildings. It snowed over a week ago and the snow still hasn’t been cleared or shoveled.
Brenda is fantastic. She helped me make an in person payment and helped me and my fiance to get our broken key out of the lock! AND IT WORKED! :) I never have an issue here, best service. Easy to use. And legit, Brenda is the best and sweetest!