Public Storage Self-Storage Units at 8901 159th Street, Orland Hills, IL
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 22/moSmall 5'x5'
$ 22/mo $29Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 25/moSmall 5'x10'
$ 25/mo $33Best Price Label
- Inside unit
- 1st Floor
7.5'x5'Online only price$ 25/moSmall 7.5'x5'
$ 25/mo $34Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 35/moSmall 5'x10'
$ 35/mo $46Best Price Label
- Outside unit
- Drive-up access
7.5'x10'Online only price$ 47/moMedium 7.5'x10'
$ 47/mo $62Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 56/moMedium 10'x10'
$ 56/mo $74Best Price Label
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 57/moMedium 7.5'x10'
$ 57/mo $76Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 59/moMedium 10'x10'
$ 59/mo $79Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 78/moLarge 10'x15'
$ 78/mo $103Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 133/moLarge 10'x20'
$ 133/mo $177Best Price Label
- Outside unit
- Drive-up access
10'x25'Online only price$ 345/moLarge 10'x25'
$ 345/mo $459Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 408/moLarge 10'x30'
$ 408/mo $544Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Orland Hills
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Orland Hills Storage Units On Route 6 Near Route 45
Public Storage in Orland Hills is a convenient self storage location, sitting on the south side of 159th Street, between South La Grange Road and Harlem Avenue.
A quick trip north from I-80, this facility offers indoor storage units and outdoor storage units in an array of different sizes to accommodate nearly any self storage haul.
Days spent strolling the trails at Orland Grassland are a great way to pass the time, especially when storing all hiking gear, biking gear or just backpacks and binoculars for bird watching in a 5x5 storage unit here.
Making a trip to the stores at Orland Square to update a seasonal wardrobe? Stash old clothes and out-of-season items in a 10x15 storage unit at this location to open up some much-needed closet space.
Businesses up and down Route 6 can use a 10x30 storage unit as extra office space to keep equipment, supplies and important documents nearby.
The gated storage area features a keypad for customers to input an access code.
Friendly staff is on hand 7 days a week inside the rental office where customers can also purchase various packing supplies, including tape, locks, mattress bags and moving boxes.
Public Storage is proud to serve customers in Orland Park, Tinley Park, Alpine, Homer Glen, and of course, Orland Hills – the "best kept secret in the Southwest."
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 524)
Brenda was very helpful and courteous, and if she explained everything quite well, she deserves a race
Stop in to correct account and she made it so easy put my mind at peace Brenda thanks for your help
Brenda was very Helpful and went above and beyond to help me and my family. Great customer service!
Amazing service! Very polite! Brenda Quick and easy to pay bill! Always a great attitude! Brenda
Great service 5stat still wonderful to visit. Brenda still here manager always there ready to help in anyway she can Great person (Brenda).still great to see Brenda smiling and helpful face
Brenda was very helpful, went above and beyond to take care any questions we had!
Brenda was truly helpful and easy to work with! Thank you!
Had a good experience. Brenda was extremely helpful getting us checked Ked out of the storage unit.
Brenda is a very nice and helpful person answered All my questions, and gave me a ideals of how to store my things thank you
Brenda is very helpful and pleasant to deal with
Brenda was an absolute pleasure to meet. She was very helpful and patient. She was the best person I could have asked for and would highly recommend asking for.
Brenda helped me get a climate control unit and set me get a great deal! 10/10
Brenda at Public Storage was a pleasure to do business with. She was kind and courteous and we had a great experience renting a unit from her.
Great service thank you Brenda to help me out..
Brenda was so kind and helpful! Great experience!
BEST STAFF EVER. BRENDA WAS REALLY HELPFUL
Brenda provided exceptional service and spent time reviewing the unit.
Brenda was great to deal with! Very easy and fast service 👍🏼
Great costumer service at this Public Storage location. Brenda, is a wonderful person so kind and she answered all of my questions I had. Very friendly and profesional!! Highly recommend this storage location! Thank you so much Brenda for all your help and have a wonderful day!
Ms. Brenda was excellent...and she saved me money.
Had wonderful customer service with Brenda. She was extremely helpful when I visit the store in Orland Park. IL. Enjoyed her knowledge and experience with helping me choose the best storage solution for my needs. Thanks again Brenda.
,,I thank Brenda very much for her kind help... she is a great asset to your company
Katie was absolutely AWESOME…very friendly and knowledgeable…
Katie is professional and kind. I had so many questions and she was so patient with me. Thanks Katie for all your help highly recommended you coming to see Katie for your storage needs.
Katie was way fantastic took her time and showed us our rental space. Got us a great deal and we are very happy. Great storage place.
So thankful for Brenda and her expertise! I would've left Public Storage if it wasn't for her!
I have always had good experiences with Public Storage. Thanks P.S. !!
Katie Always very professional and willing to help out in any needs you may have. Great personality in working with any questions I may have.
Just wanted to say that Brenda at the public storage facility here is awesome! She quickly resolved my issue and handled it professionally . Keep up the awesome Customer Care and Support Brenda!
Great experience at Public Storage in Orland. Brenda took care of me and the process was very smooth and efficient. She was extremely friendly and welcoming. Thank you, Brenda!
Brenda is absolutely wonderful!
Brenda assist us very well from getting the storage to moving.
Great service Brenda, thanks for all the help!
Brenda Has always been so respectful, helpful, understanding and patient with me. She’s an excellent property manager! Thanks for everything. It’s been my pleasure storing my things at this location.
I like the friendly welcoming from Brenda the service is very fast I like how u can go to the app to open the gate ..
Brenda is an absolute joy to work with!!
Thank you Brenda! Excellent help and great communication! Thank you for you're help!
My experience at Public Storage was great! Brenda was so nice, she helped me choose the right storage, and I appreciated her so much, she took her time in showing me different units. Brenda also took her time in explaining the details of my rental. A big thank you to Brenda!
The customer service here is amazing. I had an issue and Andrew was so nice and helpful. He fixed the problem extremely quickly and in a personable and professional manner. The space itself was nice and clean when I moved in. The facility is secure. 5 stars!
Katie help with app. So kind.
Horrible customer service they wanna charge you for every few in the world this lady Brenda got more excuses than ever is a manager but can’t help people out she is so rude
Loved my service from Brenda. She was very quick with the vegglinning and ending of the process. Highly recommend for atorage needs
Brenda , She is so helper is & very very very nice person for customers services
Brenda Thomas, was very helpful and informative. I appreciate her professionalism.
Brenda has been an unbelievable asset every single time I come here. She is informative, incredibly nice and supremely helpful and respectful. I come here all the way from downtown Chicago to see Brenda because she really and truly cares. She is a bonus for Public Storage to employ. Thank you very much for having her as a part of your team!
Brenda is always attentive to me when ever I come in and so helpful in directing me each visit!! Thank you!
Brenda the storage faciliter was sooo very courtesy going out her way making we fully understood how things worked. Nice professional Brenda
My Rental here was great. My storage locker was clean and secure. Brenda was awesome in every way. Great customer service and very polite. Greatly recommend.
Brenda was extremely helpful with my move-out process! Thank you!
Brenda was very helpful and my experience was pleasant. Unit was perfect.
Brenda was fantastic so kind helpful and polite. I couldn't find my code on a Sunday Morning and she saved the day. Great employee
Andrew was my father name he was awesome and so helpful and so great person too thank you so much.
Andrew was awesome, he made sure I got my unit all squared and all around great service. Thanks
Brenda was super helpful! Even helped us lower monthly payments! She was very friendly and helped us secure a safe place to store all our extra stuff! Thank you so much
Brenda is the best She is awesome
I was about to cancel my storage since the rates went up twice in a year. Brenda w SUPER kind and knowledgeable. She offered me a larger storage at the same price or she could contact corporate about increasing the rates twice in a year. Because of her I’ll keep the storage at least another year.
Brenda was so sweet and so nice and polite. She was very helpful with all my needs. If someone ask me where to rent I would most definitely send them to MS. Brenda. Thank u for everything Ms.Brenda
Katie was incredibly friendly and welcoming. I recommend getting a storage unit here, you’ll receive great customer service!
Barbara is my blessing 🙌 thank you for going the extra mile 🙏
Thank you Tim for your help
Brenda, was totally awesome,and gave 100% information,very informative. She has a very kind personality and was extremely helpful with my storage unit and has give me total customer satisfaction.
Katie was amazing. Very professional and personable.
Brenda was very helpful
Food was very good
Brenda has consistently been very helpful and a pleasure to work with. Recently when the door to my unit broke, she quickly arranged a repair and personally followed through to be sure that I was able to access my belongings. Thanks Brenda.
Brenda was super nice and helpful when we first arrived to our unit. Would definitely use this facility again.
Customer service here is Great Brenda manager great to work with thanks for your sevice
Great customer service
Today Brenda was very nice and helpful with helping me book a storage unit. She had exceptionally great customer service. I'd definitely sugguest
Great service I have been renting here for a while and Brenda has always been kind and helpful
Brenda was phenomenal. She made the check in process a breeze. She made sure I got the unit that best fit my needs and her customer service was outstanding.
Brenda was amazing!!! She was very informative and helpful! And she has amazing skills! Get your storage rental here.
I've come to the conclusion that Brenda is a super hero!! Amazing service!! Very friendly and helpful.
Thank you so much Brenda for making the move in and out process so easy and painless! You are awesome!
Great customer service!!!!!
I had a great experience. Brenda is fantastic!!!
Brenda has been very responsive and helpful. We've been really impressed with the customer service from our initial phone call with a call center to talking to Brenda directly. Thanks, Public Storage and Brenda!!
MS Brenda was great helping us out and making the process easier
Brenda is the best . She’s polite , patient, knowledgeable and very helpful . Thank you Brenda . ,, Cynthia Browder
Brenda always provides great customer service it’s such a pleasure doing business with her…so helpful
Ms. Brenda, as usual, was VERY, VERY helpful. She remembered that I am on a cane and since the original storage unit was quite a distance for me to walk, she notified me of an available unit closer to the entrance door. She led me back to my new storage unit, showed me how to lock it and since there was a lot of snow, she shoveled a pathway; wonderful customer service. THANK YOU MS. BRENDA!!!
Basic indoor storage is always better
Brenda was awesome and extremely helpful , nice informative snd very knowledgeable.. she’s great!!! .
Brenda is the best! Always super helpful!
Brenda is very awesome and she helped me out and saved me some money!! She’s great and very helpful!
Clean and friendly place. Brenda is sweet and helpful. Highly recommended.
Brenda provides excelent customer service.
Brenda customer service is great!
For the money people pay to store their stuff you would think the asphalt would be salted and plowed. This is a hazard where cars will slip and slide and knock into the buildings. It snowed over a week ago and the snow still hasn’t been cleared or shoveled.
Brenda is fantastic. She helped me make an in person payment and helped me and my fiance to get our broken key out of the lock! AND IT WORKED! :) I never have an issue here, best service. Easy to use. And legit, Brenda is the best and sweetest!
Had a great experience seeing and renting a unit with Brenda, the property was very clean. She was super helpful!
Brinda was great to work with. Highly recommend this location.
Brenda was great! Super quick and easy to move in and out.
Brenda is nice and helpful! She took care of me lickety split.
She very good nice lady OK and everything good Brenda Brenda
Brenda was extremely helpful and provided us with the support and information needed to assist our business.
Brenda was so helpful and kind!!
I enjoyed working with Brenda. Her custom service was excellent. She was awesome at explaining my contract and important details. She was terrific at making my experience with public storage great. I would recommend others to come to this location for public Storage because of Brenda. Larry A. McDonald
Brenda is always a pleasure to deal with and talk to and always answers the phone. The facility is kept clean and tidy. She is efficient and always returns phone calls too!
Brenda is by far the best part of your business. Always there and answers all your questions
Brenda was great. Storage unit was easy access.
Brenda was amazing. She was very quick and efficient and fulfilled our needs.
We were looking for some short-term storage and we’re thinking of using this one. They had a good promotion and after meeting Brenda we decided this was the spot. She was very friendly, and helpful. She showed us the unit and helped me keep my reservation for the promotion. Thanks Brenda!!!
Excellent service from Brenda ! Thank you
Today I stopped by to view the storage unit I will be renting. Brenda was friendly, helpful, and warm. Moving is such a stressful time, so having someone like her to work with is such a relief. Thank you, thank you for such a wonderful customer service experience! Love You, Brenda. God bless you!
Brenda is the bomb!!!! She was amazing and so helpful for this Southern girl moving to Orland Park!!!! She made a very stressful experience into an enjoyable one! Thank you so much Brenda!
The Orland Hills Manager Brenda is a joy to work with! She responded within minutes of leaving a voicemail message and was happy to show me the storage unit I had inquired about.
Brenda was very helpful during my move in as well as move out of public storage. Very personable would definitely recommend and be back if need be!
Brenda is very helpful and was always on top of things for mee.
Brenda is ao helpful and courteous. She opened and closed out my storage contract with great customer service! Highly appreciated and recommended!
Katie was awesome! Very professional, courteous & thorough! It was a ensure talking & doing business with her!!!
Brenda was kind and couteous. Very helpful!
Best Public Storage service. Brenda is personable and persistent on making sure you get in your unit with no problem. Great experience.
Brenda is always the best when it come to her customer service she get you what you need all the time she's the best
Very helpful and Professional. Brenda .
Been here renting almost 2 years . Service are good! Brenda!!❤️
Brenda fantastic great experience nice and easy
Great customer Service from Brenda! Professional and courteous! Highly recommend
Excellent service! Ms. Brenda is wonderful!
Great service! Brenda is awesome!
Could not be more pleased with my rental experience at this Public Storage location. Brenda was especially helpful and professional with my check in process and helped quickly upgrade me to a larger unit when I discovered the one I had reserved would not be adequate for my needs. Cannot thank her enough, and will use this location for any future storage needs because of her kindness! Highly recommend!
Brenda provide excellent sevice
I’ve been with this facility for 3 years and it has been a great experience, and very clean. I am no longer in need of this unit. Today Brenda assisted me in closing out my unit, she was very kind and professional during the process! If I ever need storage in the future, I will DEFINITELY come back here!! THANK YOU BRENDA
Brenda was great really nice to talk to and very understanding thank you Brenda 😊
Brenda was very HELPFUL with my service at the Orland Hills Public Storage. This Public Storage location was a good choice for storing my belongings!
I want to thank Ms. Brenda for the view of the space she was very helpful with showing me where my unit was she's a great person if you need to rent you should go to her she will make your move in easy
Brenda has done an excellent job for me - professional, friendly and easy to work with. I recently lost the keys to my unit and was desperate to gain reentry due to an upcoming move to another state. Brenda immediately submitted a form to get the lock removed and managed the process through to completion. She kept in contact with me and called when the old lock was removed. Thank you Brenda for removing a major obstacle to my move in a timely fashion! You haave been a pleasure to work with. I would do business here again.
Brenda is awesome! She really helped me out with what I needed, highly recommend! Thanks Brenda!
Mrs. Brenda, is very nice and very polite
Brenda a very nice lady and needs more of her in your place of business.
Ms. Brenda was very helpful with me today. I showed up late and was still able to take care of business. She has spectacular customer service. If anyone has any problems they should definitely look for her she will 100% take care of you!!
Miss Brenda was extremely helpful, very patient, and had incredible customer service. I rated this storage unit 4 stars instead of 5 because the storage unit that I initially received had insulation falling out from the ceiling. Miss Brenda helped to resolve this issue by moving me to a different unit that was more acceptable. In addition to this, I purchased a wardrobe box and a quick storage pack, which includes a set of boxes, and Miss Brenda helped me carry these items to my car. She went above and beyond.Thank you, Miss Brenda, for your exceptional customer service.
My husband arrived at the storage unit, no one was there. He was ready to leave and the clerk drove up, he asked if she worked at the facility, she said yes, but said they were closed today. It clearly states that Saturday hours are from 9:30 to 5:00pm. She refused to help. With that said, we will not be renting storage from you. I will also give a bad review. Thank you for nothing but a waste of time.
Brenda was very helpful. She explained everything in detail and showed me the unit before to make sure it was the correct size that I needed.
Brenda was very kind and informative, and the service was quick! She explained insurance and showed me the unit first. She also had knowledge of the mattress covers. Thanks for your awesome customer service!
Brenda is awesome she keeps her property very clean and her customer service is amazing and So is she
Brenda was great. Friendly, informative and very patience. Look forward to continuing business with her and Public storage.
The property manager Brenda is Awesome! She is very knowledgeable, friendly, compassionate, goes above and beyond to help you without even asking her to.
Brenda was awesome! She runs the place like she owns it. Very kind person! Was very helpful the day we checked in and the day we checked out! Public Storage is lucky to have her!
Brenda is very helpful and knowledgeable about this property and keeps it very clean! Thank you!
Brenda was a great help
Ms.Brenda is very helpful and patient
Thanks so much Brenda you were great
Brenda was amazing! Great service and much appreciated.
Brenda was super helpful, very kind, explained everything. I was a bit emotional while renting my unit and she quickly handed me Kleenex and offered words of encouragement. Thank you Brenda!
Brenda is awesome always take great care of me and is so polite and cute
Great service from Brenda!
Customer service has been horrible. This place tells you one rate and then arbitrarily just jumps your rate each month. Be advised the rate they tell you when you start is not the rate you have a few months in. Would never go back here.
I recently relocated from Orland Park, Illinois to California. Tough move but it got off to a great start with Brenda's help. The minute I finished loading out, she was there to inspect the unit. My closeout paperwork was completed before I made it to the gate.....Impressive👍 Thank you Brenda! You are a class act.
Brenda has always been so wonderful!! She is very kind and helpful! I'm so thankful for caring people like Brenda who takes the time to help others. There are other storage places in the area but I go to this one because of the excellent and friendly customer service I get from Brenda! She is truly a blessing to the Public Storage family and the people she serves!
Brenda was so friendly and helpful! Very professional and polite and even helped us find our rental because it was our first time using this kind of service. Highly recommend!
Brenda did an amazing job keeping everything moving and professionally checking me out
Brenda was wonderful during our move out process. Very friendly and helpful!
Needed a last minute storage solution for my car, this company and especially Mrs. Brenda took great care of my needs
Ms. Brenda was GREAT! Very polite, helpful, and informative. Made the process very easy for me! Thanks!!!
The manager at this property, I believe her name is Brenda is very informative and helpful in helping me with my transaction today at the property. It pays to have employees like her because they make transactions go very smoothly!
Travis, Katie and Dashaya were THE BEST! In a world of customer service, this was the best group ever! Check in and registration was immaculate! Thank you guys! Patrick
Public storage is amazing especially this particular location in Orland Hills off of 159th street. The customer service is exceptional and the hours of operation are so convenient to my schedule. The units are spacious of course and I’m able to fit all my items inside with room to spare. Thank you Public Storage Orland Hills for all that you do!!
I rented a unit today and Brenda was so sweet and helpful! The process was quick and easy.
Brenda always greets her customers with a smile and has the customer service that you don't see now days. Keep up the great work!
Brenda was very helpful and did a great job. Good space for the cost.
Brenda was incredibly helpful! I’ve never had to rent a storage unit before and she made the process simple and answered every question I had. Highly recommend!
I have had the best experience with the Orland hills location public Storage, threw out this pandemic, ms Brenda Thomas is the most friendliest person I ever met, every time I’ve ever visited this location, she Greets you with a warm smile, she reminds you to have your mask on, I see her wiping and cleaning, she’s always willing to help answer all your questions, she takes out time, to ask you how is your day going.
Brenda was such a big help to me I would recommend this place to anybody
I’ve used public storage on many many different time, I’ve had to enter the Orland hills store, I’ve always been greeted with a warm welcoming smile, from the property manager, Ms Brenda Thomas, she always went over & beyond to make me feel welcome, even though I’m a returning customer, she always takes her time to explain every detail to me & my family. And I appreciate her great work ever single time
Brenda is always smiling and is great asset to Public Storage. Keep up the great customer service!
I love Brenda she's awesome always helpful, respectful,and the best attitude ever make you feel comfortable thank you Brenda
Brenda is always very pleasant, professional and helpful.
Katie was the woman who helped me today, she was very nice and answered all my questions
Brenda is an all star in my books, she will work with you for all of your needs. Thank you.
Brenda is the best(: she is always so helpful kind and patient. You will not be disappointed at this location!
Brenda was very helpful and friendly, will rent from them again and recommend to friends and family
Katie was very polite and a pleasure to do business with.
We stored most of our belonginggs or over two months, while waiting or new looring after our purchase. Brenda was awesome, and straightforward in explaining the terms of rental. We opted for the option to auto pay each month, which gave us one less thing to worry about. When we were finished, in less than five minutes we were checked out and on our way! Brenda made everything go smoothly, and, all of our belongings were safe for the 2 1/2 months we had the unit.
Brenda was really nice and helpful.
Brenda goes out of her way to make sure that we are always taken care of in a very kind and speedy prompt service. highly recommended.
The associate, Brenda, was extremely helpful. I had to meet a friend to help move some furniture and could not find the location. Brenda went out of her way to help us find the shed and to know which number referred to the correct shed! She saved me and my daughter a lot of time! 5 STARS for Brenda!
Brenda was extremely helpful with coordinating my unit. She made my transition easy.
Brenda was amazing she was so help full so frendly. Thank you for being awesome
In July 2020, we rented 2 storage units, 10x15’ in the same aisle just doors apart from each other. Our 1st month for a unit 10x15 cost $91 ... which was more than the advertised price. We took it. Then got another identical unit 3 doors down . The next month, our unit’s rent increased to $130/mo. In Dec, the rent increased to $166 making it a 82% increase in rent. The identical 10x15 unit 3 doors down has increased to $209/month which is more than double (130% more??) of what it was when we moved 6 months ago. Same sized unit, same building, one is now $166 .. the other is $209 . Corporate office can’t explain it...they also can’t change it. Poor ethically, we intend to move and find a business with integrity. We did, however, appreciate Brenda.I will never deal with an operation like this unless they give me a one year contract with no price variance. It’s like seeing an item advertised fo $91, then going to the store and finding out, it’s really $209. I would like to take my bills to their competitors and give them a copy of my rental fees to show their customers what to expect when you rent from an outfit like this.
Ms. Brenda is the Best! I’m currently in the process of moving and I have never rented a storage unit before. She made my experience so easy and stress free! she guided me through the whole process and made sure I had everything I needed. Like I said before I’m in the process of moving so I have a lot on my mind, with that being said she went out of her way to call me to remind me that my payment was coming up! That was a life saver! Thank you!♥️
Great experience working with staff!! Thank you!
The property was absolutely clean, brenda was Great very polite and helpful!
Great experience at the Orland Hills public storage. Brenda always provides great service and makes customers feel welcomed. 5 stars for Brenda!
Very nice lady (Brenda) who always be working and remember me each time I come to pay grandma storage five stars to her
Brenda was very helpful!! Wonderful customer service.
Ms. Brenda took care of me, she guided me through out the whole process and answered all of my questions. She was very professional and down to earth. She is the bomb.com a true asset to the public storage business. Thank you Ms brenda!!!!!!
They have great storage units, but the real asset about giving your business at this specific Public Storage is Brenda the Property Manager. Kind and understanding, Brenda is willing to go above and beyond with any problem you have. Thank you Brenda!
Clean and organized facility! Brenda in the office is very helpful and kind :)
Downsized and needed some extra storage space close to Home- Public Storage is the cleanest and least expensive in the area. When my credit card expired Brenda called me directly and was friendly and helpful while resolving the issue- she is a true pleasure to do business with. Thank you Brenda!
I have got a couple units from this location now. Brenda helped me out both times. She’s very very friendly! She was extremely helpful when helping me find the perfect unit I needed for all of my belongings. It’s hard sometimes to find good customer service, but not here!
Tamara was great help very polite worker great emploee to your establishment. Shes so sweet!!
Brenda was super helpful and friendly and had answers to all my questions.
As of 8/6/2020 Still the best! Brenda always has and always does deliver exceptional service! My experience at public storage is always a good one! No complains! I would highly recommend this location! Brenda's service is always exceptional, thank you!
Brenda was fantastic!. First time we have ever used any storage faciity and Brenda made it fast and painless. What a great representative Public Storage has in Brenda.
I had a pleasant experience at this facility. Brenda was very helpful and friendly. I would highly recommend this location.
Brenda was very helpful!
I feel very secure and safe with this location. Carlisle as always has been friendly and helpful, and Brenda as always been absolutely FANTASTIC. I would definitely recommend going here.
I always feel safe at this location. Brenda is Amazingly AWESOME Every time I see her. My fiance and I would absolutely recommend anyone to this facility and to have Brenda look out for them and their things... Just like she does for us. 👍👍 2 thumbs up
Brenda was fantastic at getting us set up with a unit!
Brenda was a huge help! She was extremely kind to me....this business is lucky to have her!
Needed to store a 2 bedroom condo in one unit, The unit are like garage and you can pull up your truck and unload right into unit. Very key when moving, Brenda who got me checked in and familiar with the facility was informative., friendly and made the process efficient, pleasant and answered all my questions .
Brenda was awesome!
Brenda was very helpful and made our job so much easier. Thank you for your kindness.
Brenda was so kind and efficient. She explained Everything and took her time. I recommend dealing with Brenda. Kudos to her!
Kudos to Brenda! Brenda was so kind and efficient. She took her time to explain everything. I recommend to deal with Brenda.
Brinda was very helpful I thank u for the good service
Very reasonably priced place, Brenda was great to work with and very friendly. We will use this place again!
Brenda is the best! She is so helpful and so kind. This is a great facility.
Clean, safe storage
Great person (Brenda)
Brenda was very helpful and friendly. The experience could not have been better. I recommend Brenda.
Brenda was a great help I Highly recommend highly recommend this facility and working with Brenda thanks for all your help
Thank you Brenda for helping my move in and out simple and quick!
Brenda great service
Brenda was very nice and pleasant, she explained everything I needed to know and understand. The place is absolutely clean. Very nice place!
My experience with Brenda at Public Storage in Orland Hills has been phenomenal. Brenda always goes the extra mile to be courteous, polite and friendly.
I worked with Brenda got me in and out quickly but making sure I understood what I was signing and looking - very professional and friendly
Great service from Brenda!!
Brenda is Very friendly,extremely helpful and made this extremely easy for me!!
Brenda is great!
Brenda was very kind and helpful. Answered all our questions and made everything so easy.
Brenda was awesome!! Very helpful.
Brenda was delightful and extremely helpful!! Definitely will recommend 😁😁
Dawnya is easy to work with! Great customer service 😊
Brenda was amazingly helpful! Glad we came here! 😊
Dawyna is a very nice person to work with! Very friendly and easy to do work with!!
Brenda was so helpful and informative. It was a very easy and nice process.
Went in to to make a payment and Carlisle was very nice with excellent customer service!!
Brenda was very helpful & professional. She is a delight!
Had a very comfortable time my wife Diane enjoyed the conversation really felt like family. Brenda & Madison 6 stars
Brenda and Madison were both very helpful and professional
Brenda was very friendly and helpful in renting us a unit.
Tamara was very helpful and such a sweet lady!! Would recommend!
These people are vwry rude i explain that i am in a bind and they laughed in my face very disrespectful
Tamara was a great help and very professional
Brenda was very nice and very helpful !
Carlisle was very nice and helpful
Booked online, when to location.. easy easy easy.. Carlisle was one of the friendliest, most helpful and informative customer service workers I have come across. Public Storage is lucky to have sure a great employee. When moving out Breda was wonderful and helpful. Highly recommend using this location.
Great customer service by Brenda! Back again....:)
Brenda was wonderful to deal with. Friendly, efficient and always had a smile. A true professional.
Melissa and Tamara were very helpful! Great customer service, super informative. Thanks again ladies!
Brenda is amazing at helping
Brenda was amazing thru and thru. Informative and pleasant. Great experience
Great experience Quick & easy. Brenda is great.
This Public Storage location was extremely professional and helpful. Brenda, Clarisa, and Carlisle Were very polite and helped us with all of our needs. Definitely recommend! Brenda was extremely pleasant and helpful in closing out my unit. Would recommend this facility and use again if needed.
Brenda have great customer service such a pleasure to come this facility.
Brenda was great awesome service clean facility!
Brenda was awesome! Great to deal with!
Great price for winter sale
Brenda was very friendly and easy to work with.
Thank you to Brenda for all the pleasant experiences with Public Storage in Orland Hills!
Brenda was incredibly helpful and courteous and extremely helpful.
Hi guys and Gals . So yeah I came and seen Brenda who hooked me up with a killer deal! I’m a happy Ryder now .
Brenda is the most amazing awesome helpful person ever!!!
Brenda is great! Such a nice lady and very helpful. Clean premises.
Great service. Brenda is wonderful. Highly recommend this location.
Brenda was Very friendly and helpful.
Brenda was very helpful and got me the right unit for the space I needed. Thank you Bremda!!!
Brenda was an awesome help today. I was worried about my u it be I g vacant and she handled it very professionally .
Brenda she help us today.You guys must visit here and ask for her she’s awesome 👍🏻
I have used this Public Storage three times in the past 10 years. Brenda has been there everytime to make it a breeze. Never a problem and her professional manners make it that way. Thank You.
Brenda is very helpful and stayed past her time in order to help us.
Brenda was nice lady.
Your emplooyee Brenda was extremely helpful anc courteous
Brenda was very friendly and helpful!
Just rented my first unit and I was thrilled with the service. Brenda was incredibly helpful and made the process so easy! Thanks public Storage
Brenda was helpful . She answered the out questions
Brenda and Clarissa worked with me and my dad and did a great job! We appreciate it
Perfect service Brenda keep up the good work
Good device friendly people Brenda is considerate to the people she servicesb
Great Service, Brenda!
Brenda is so friendly! Great experience and conveniently located.
Brenda, customer service rep, was outstanding. Attentive, courteous & professional.
Brenda here is the best, got me in with absolutely no problems and great customer service! Highly recommend!
Service was slow and employees were pushy with reviews. And now they're calling me because on my review. DON'T GIVE THEM YOUR CELL PHONE NUMBER. I hope the employees don't start messing with my unit.
Get service and brenda was very helpful and friendly.
Fast and easy service!!! Brenda was an amazing service. Showed me to my unit and answered all my questions
Brenda and Carlisle very nice service
Brenda was awesome. I came in late almost closing. She stayed and helped a lot. Nice job Brenda and public storage. 👍👍👍
We had such great help , the young lady explain everything to us. Thank you .( Sorry I forgot her name )
Excellent customer service, Brenda, Clarisa, and the entire staff are very professional and accommodating. Definitely recommend!
Brenda was amazing. Incredibly helpful and made the process super easy and simple.
Thank you to Brenda! Always helpful and a pleasure to do business with!
Super nice service
Good Start, Brenda was Helpful...
Brenda was so wonderful in helping me through the whole storage process several years ago. I, recently, had to temporarily store some things for another move and I was so happy to see Brenda, again!! She continues to be the best!
Brenda Thomas was at the store and she was amazing. She help us pick the right size of the storage. She was very professional and helpful. Her explanation regarding the rules and insurance were very sample and clear. Thank you Brenda
Brenda was very helpful and fantastic! Thank you
Brenda and shakira were awesome! Walk m through the whole process Good service. Highly recommend!
High prices they gave me a unit with a broken door. Public storage charges 10.00 to pay bill.
Brenda give me nice service
Brenda is a wonderful person to do business with thanks!
Brenda was very efficient and professional. Enjoyed doing business with her.
Greatest storage place ever Brenda❤ is amazing I would not recommend to go anywhere else !!!
Great person a lot of info and patience. That you brenda
Brenda was very courteous and helpful
Brenda at this facility is a GEM... extremely helpful . efficient and pleasant!
They suck. Don't waste your time!
First time doing a storage the lady was so helpful didn't try to sell me things I didn't need only what I needed. Thank you for making my experience great.
Booked online after reading reviews. Brenda is as great as the other reviews says she is. She is very knowledgeable. She demonstrated her desire to make sure that I received the best unit for me
Carlisle was very informative and helpful to my situation and made sure I was able to get into my unit in a timely manner
Second time needing storage locker. Brenda and the entire team were fantastic! Would definitely recommend this facility !
A shot out to Brenda today for stepping up and opening this location. I received an email that I had to move out of my unit today and Brenda fixed it. No one was at this location to rectify this, I called twice and left messages. Brenda showed up and took care of this and apologized for the misunderstanding. Five stars for Brenda😀Thanks again Brenda for your dedication to Public Storage.
Carlisle was very helpful and efficient in setting me up with a storage unit.
I recently moved to a smaller home and had a basement full of stuff. Carlisle helped me find exactly what I needed. Thank you so much for making my moving experience a lot smoother!
Carlisle and Brenda are the absolute best!!! Great customer service and very helpful. I'll definately recommend this location to anyone!
Brenda was super helpful. I would recommend this PS to anyone!
Carlisle was very helpful in getting me my storage unit. Very simple and easy and I recommend this location!!
Brenda was a great help to me on the last visit, saved the day, thank you!
Diona was great! Very helpful.
Love it! Brenda is so helpful and very kind! You can never go wrong to put your storage in this place! You can always ask her and she will be right there for you to help your needs! 👌🏼
I visited this establishment and let me say Brenda Thomas was outstanding. She answered all of my questions and concerns, she had great customer service skills. I will definitely be making this my go to facility!
This is an awesome company. The staff are very friendly and Brenda was the best. The knowledge she has of the company is phenomenal. I would recommend this company to anyone who needs to store their values here.
This location is on my top two for service for two reasons. One the space to storage ratio is awesome and easy to remember. Two the workers there are top notch professional. The one young lady named Carlisle executed great customer service in the fact she was very quick and precise in alleviating my problems so I can hurry and get to work. Great job! I said I was never coming back to public storage, but this experience just solidified a customer. Thank you Carlisle :)
I needed a storage unit and I received my assistance from Brenda. She was very helpful, professional, and super nice. I highly recommend Public Storage for it’s safe and clean facility. Thank you again Brenda!
Carlisle was very nice and professional she greeted me with a smile upon entry. Very friendly and just a overall wonderful employee representing Public Storage. Great customer service.
I like Brenda, the first time I came to public storage she was very nice to me, she help me with what I needed and she always smiling by the way.
Our company has many storage facilities across the country. They all have the same story people just don’t feel like being there. However Brenda at the location is in another level. I am there often. She is always there. She is always working. Always doing something. I would love to hire her.
Place is very clean, customer service was awesome! Girl named Diona was extremely helpful and pleasant! Very happy with my choice!
Diona was very pleasant and professional. She was very helpful. She is a great asset to the company. It was a pleasure doing business with Diona. She made my move in real easy and made me feel comfortable with placing my valuables in this establishment.
Brenda was very kind and helpful! Excellent at customer service!
The service was great! Brenda was very helpful with all of my needs.
When I needed this storage locker last year I called and Brenda was extremely helpful, professional, and thorough. The facility is clean and the lockers are tight, secure, and no visible pest issues. Being right off 159th Street and just east of LaGrange Rd. it is very easy to get to as well. Five-star operation all the way.
Ebony was great here spoke with her over the phone she really knows her stuff thanks Ebony
Brenda Thomas was amazing!
I had a great experience with Public Storage and Brenda Thomas, the owner. The location was clean and convenient!
Brenda was amazing! Great overall experience!
Brenda did an excellent job!
Customer service and support were excellent. Staff was always available and more than willing to answer questions. Brenda was amazing thought the entire process.
I just want to say what a pleasure it was to work with Brenda on being moved to another unit. She made the transfer so easy it was great. I can't thank her enough. She is truly positive effect for public storage.
Brenda was very helpful 😊
Brenda was extremely helpful while renting a unit. She was informative and supportive during this stress ful time
The experience I had with Ms.Diona was great. She knew exactly what size I needed. I was telling her what size I needed and she corrected me on the size I needed. She saved me money that I didn't have to spend. My wife and I are so grateful to have her help us. Thanks again, Ms. Diona.👍
BRENDA, She’s Amazing!!! Always helpful, and a Sweetheart. Giving her a Big 👍🏻Up!!!
I had a great experience here! I have never rented a storage unit before and Brenda was very nice and helpful. She answered all of my questions and made sure i understood everything.
Diona was very professional and helpful.
I moved in on a Thursday afternoon. I recieved email and phone call confirmations of my appointment to ensure someone would be in the office. Brenda checked me in, gave me a tour of my unit, explained the hours and entry process and was very helpful. She helped me get set up with auto pay so I don't have to remember to pay each month. The process could not have been smootjer. Thank you Brenda for all your tremendous help!
Arrived on Thursday spoke to Diona she was great
Diona was VERY helpful when I visited to view and rent a storage unit for my wife and me. The unit is the perfect size for the things I need to store, and Diona was as kind as could be! Thank you!
Great service. Great rates. I would definitely store my stuff here again. Ask for Brenda! She'll take care of ya!
Loved the customer service at this location. Kind, respectful, and friendly personnel that greeted customers by first name as they entered the store. A very impressive location!
BRENDA THOMAS She's really really really very good excellent manager I've ever seen. Give her a nice BONUS.
Toshiba was very nice very professional in presenting her product to a new customer, very polite, its nice to see great customer service in young professionals like Toshiba.
Wonderful girl in office named Melissa. Super great help!
Great property the manager is great Brenda is the best great smile and make you feel great.
Toshiba is helpful and was great and very nice
Brenda was a great help with my storage needs
Brenda did a fantastic job setting us up with a container and the information of set up for what we neened.
Toshiba, made our storage experience very easy. She is very knowledgeable, friendly and professional Thank you!
Great service from Brenda when setting up to move into a storage unit.
Brenda, was very nice and helpful!
Sonya was very helpful and a pleasure to deal with. I would highly recommend this location to others!
Sonya was very helpful n I appreciate her assistants her customer service was awesome
Doo provided Great service..very friendly.
Doo was so courteous and professional. He answered all my questions, and he even helped carry the boxes I purchased into my car. Great customer service! Great experience! Great Wow Factor!
Sonya was very helpful and took care of my company's need.
Great staff, secure area, easy access. Priced competitively, clean.
Nice storage facility with great rental prices. Brenda, at the front desk, is such a cool lady and a pleasure to talk to.
Great experience with Brenda Thomas. She made my visit very good!! Excellent customer service.
Brenda the manager help me a lot and was nice . Rec to everyone ❤️
Sorry wrong stars she is the best
Very happy with this locations. The manager, Brenda was very nice and answered all of my questions. I'm glad that I chose this location.
Had a great experience here. The sales associate Brenda Thomas made it very easy for me and my family. She very knowledgeable and was very very helpful.
Brenda has great customer service skills. And explained everything step by step,and definitely has a clean property ,family friendly as well!
Service was good walter helped out a lot great place to do business
Had a great experience at the Public Storage in Orland Hills. Very professional staff who made me feel safe and secure with leaving my valuables. The manager Mrs. Brenda Thomas was very kind and helpful with the entire process! #HappyCustomer
Brenda was very helpful at this location. However my overall experience with Public Storage was not good. I ended my 3 1/2 month stay at PS on 9/17. I expected to get refunded for the last 2 weeks of Sept that I'm not using the facility. However the policy is to not to prorate the rent if you vacate after the 8th of the month. I think this is bad practice and not good for customer satisfaction. Especially if PS now rents out the space I had for the rest of Sept and double dips!
Very quick polite service. Asked what my needs were and they accommodated them very well.
Took my friend there and ran into an excellent you'd lady Ebony who serviced me at another location. I told my friend she's in good hands.
Top notch! Brenda is the sweetest. I would recommend this storage unit over and over again! We had such a great experience even in the midst of a hectic move.
Great help from Brenda - not yet ready to rent but gathering info and she didn't pressure me in any way. Just provided lots of info and assistance. Will definitely consider this location!!
Crystal was amazingly helpful and courteous! Found me the perfect fit for my boat and had a smile the whole time! Wonderful employee!!!
Stopped in to acquire a unit, Brenda was very nice and helpful.Considering using this location!
Brenda was great and pleasant when I came in to check out. I would've given 5 stars but I didn't have the same experience when I checked in with a different representative.
Great customer service. Paying my bill every month is so convenient and great to see manager smiling face and always so sweet..
Brenda's service was excellent and she set expectations perfectly.
Ms. Brenda, thank you for your help. You are awesome. Your handwriting is unique and beautiful. Blessings.
Brenda has excellent customer service skills also she is very talented-she can write upside down with good hand writing .
A bit pricey
Brenda was extremely knowledgeable about the whole process. And pretty sharp too!
Brenda and her crew could not have been nicer. I only needed a storage unit for a few weeks. They are very professional, helpful and very kind! I will recommend this business to everybody and anybody!!!!
Brenda helped me get the right sized unit at the right price. She was very helpful and understanding.
Reserved online, was ready when I got there. Brenda was friendly and showed me the unit before I signed the papers. She offered all the materials I might need to use during the move. She explained the process and it went smoothly. I have been using the space for 2 weeks and so far no problems, if there are any issues, I will post another review.
I recommend Brenda with Public Storage.
Brenda was a true professional. Made it a pleasant experience.
As I've said before, Brenda is an outstanding manager. She is professional and personable at the same time. That's nice!
Brenda, the property manager is fantastic. I recently moved out two of my storage units, and could not have been happier with the service and how smoothly the move-out went. Manny on the phone was a great help prior to the move-out as well. Wouldn't go anywhere else locally for my storage needs.
Thanks Brenda,for all you do at Public Storage. There was never a question unanswered for the two years I rented at this site. There should be more people like you who enjoy there job and goes above the regular customer service standards. I hope management knows you are a asset to company.
Brenda is very fas y no waiting and look to seeing her each month love her! If she leave I leave.
Excellent service and always helpful!
Customers was outstanding
Excellent service from Brenda. She is professional, and helpful with everything.
Excellent Staff and Service.
Brenda is AMAZING
Brenda's the best. Coming back for the second time. Quick, efficient, treats you as a valued customer. Addresses you by your name. Wish all service people could live up to the performance of Brenda. 6 Stars
Brenda was very pleasant and had all the answers to the questions I had, she's well spoken and very polite.very clean property as well might I add!👍👍
Brenda was great, very understanding and very helpful! We had a great time as I was signing in, and she and I shared stories of each others family. I would definitely rent from this location again. THANKS Brenda!!!!
Love your girl Brenda..... She is friendly and knowledgable.......Always gives me a reminder call cause I seem to forget the due date‼️. A pleasure to deal with..... She's a keeper 💗😜
i have had a storage unit at this location for some time and Ms. Brenda has made having a storage unit very easy. Brenda has great customer service skills and i feel she is a big reason why we keep the unit at this location. She is a assist to Public Storage Name 5 Stars to Ms. Brenda
We chose this location because of how close it is to our house, but we will be recommending it to everyone we know because of Brenda. Brenda was a pleasure to work with. She has a great attitude and she is very helpful!
Brenda, the property manager, was extremely helpful, knowledgeable and friendly. We were working like crazy to get the house ready to put on the market and she made this part of the process a very pleasant experience. She asked questions to be sure she was meeting our needs and gave us good tips for storing our items. Thanks Brenda for all your help!!
Clean, well kept, and excellent staff.
Ive been a customer here for years and time after time this facility delivers quality service with clean storage boxes. Highly Recommended!
Brenda is a really good person. Keeps the place clean, organize.
brenda is a very good worker, she takes care of us at all times no questions asked.
Each time I go to the facility, Brenda is helpful, pleasant, and funny. I continue to recommend this facility to anyone looking for a storage unit.
Brenda was great
I've been a renter at the Orland Hills property 26407 since March 2011. It's a first class operation. The area is always clean and secure. Brenda the GM is always and accommodating. I use the credit card auto-pay feature, it works flawlessly which makes my job easier. I highly recommend this property!
Brenda was very helpful and excellent at her job as property manager. She went out of her way to make sure everything went smoothly.
Kasira and Brenda were very helpful today unfortunately they did not have a climate control unit for me so they recommended me to the public storage down the street. Thanks for awsome customer ladies!
I've been storing with public storage for a couple of years and I must say that I enjoy stopping in making payments with Brenda.
I would recommend public storage for storage needs. Brenda the property manager was very helpful and personable.
We moved our stuff our on a Friday and they called us letting us know our unit was empty, we said we were moving out that day and we would be in Monday to pay/close out. They said that was fine and it would be $17 for the short time we were in. We went in Monday to close out and they said because we were 7 days in we had to pay a whole month, this was not mentioned on the phone. They also said we could have closed this over the phone to skip paying the whole month on that Friday when they called but NEVER provided that option. We will not be back to this place and we will not recommend this location to anyone else. Beware, they're not truthful over the phone.
Brenda is the sweetest and most helpful person. I enjoy seeing her every month. It is a great storage facility.
I stored my items here over the weekend, with the same day reservation. Ashley was nice and I got a great promotion .
Brenda is fantastic!!!
Brenda is a wonder person,she always takes care of everybody. Love this place. I recommended...
Very nice friendly and knowledgeable.
Brenda, was very helpful not only when I opened my account, but just as nice and helpful when I closed my account. Thanks Again... Bill
Brenda and Ashley helped me and my husband get the perfect storage unit. We went without having a clue of what size we would need and they knew exactly how to assist us. We only need our storage for a short time , but I know where to come back too if I ever need another . Great service !!!
Ashley was a great help. I would recommend this facility to friends and family.
Brenda at the Orland Hills facility is friendly and very helpful....
Brenda was courteous and informative, providing excellent customer care. I would genuinely recommend this storage location to others, based on Brenda's prompt, knowledgeable and polite customer service. Also, the grounds and storage facilities were well-maintained and clean; another big plus too. Joe Martino New renter
The place is convenient and the management is outstanding. I really appreciate Brenda's extra efforts to help me avoid a late payment. I would highly recommend!
Brenda was very helpful getting me set up with my storage locker. She is friendly, helpful and not a pushy sales person. The storage area is well kept as well.
Brenda is great! She is always polite and easy going. Always willing to help me.
The worker at the store is so friendly, and we found exactly what we were looking for.
Good Brenda was good
I had the privilege of doing business with the cheerful and helpful BRENDA! Even though she did not have the size box that I needed, she immediately checked and verified that the Public Storage down the street had the exact thing I was looking for. Not only was she knowledgeable, she is very talented. I am left-handed, as is BRENDA and you won't believe how she writes... Amazing!! Stop in and see for yourself!
Brenda was extremely helpful and very pleasant to work with. Will recommend to family and neighbors.
The new lady Ashley was very helpful when we came to pay our storage bill today .
Property is neat and clean. The property manager was very helpful and informative. She answered all my questions and was a pleasure to do business with.
The Orland Hills' Public Storage is great! The lot is clean and the accessibility from 159th Street is very convenient but the best part of the place is Brenda. She clearly takes great pride in her work and goes the extra mile to help her customers. She personally gave me a tour of the setup and and explained everything to me. There was no quick talking or pressure to purchase something I did not need. I highly recommend this Public Storage for its cleanliness but more importantly because it has a great manager running the place.
Hi yes I want to give her a review for Ms quintina Rogers she is a pleasant bright individual she helped me and answer all the questions that I needed to be answered her customer service was very exceptional and well put together I'll give this place 5 stars.
Great customer service by Brenda! Very happy with the rental.
Brenda was great and a pleasure to work with!
Brenda was very helpful and knowledgeable. She helped me with everything I needed and she's polite. A good place if your looking for storage stuff and more!
The lady at the facility who works at the desk, Brenda, was absolutely fantastic! She was able to answer all the questions I had and made the experience of renting the unit efficient and friendly!
I highly recommend this Public Storage...Brenda is so helpful and one of the most cheerful, pleasant people I have met in some time...
Great service! Kennice is so friendly and helpful!
Brenda Thomas was a very nice lady and really helpful
The service and follow through by Brenda at 8901 159th Street, Orland Park, Illinois, is excellent. She does a great job! Regards, Robert Earhart
I went to this place for the first time and Brenda was very nice and she knew what she was talking she was very helpful.
She is lovely, friendly, and helping when you need, 👍👍.
The property manager, Tina, helped me to view the storage unit I was interested in (10' x 10'), she is very informative, courteous, and polite in doing so. I highly recommend her as an employee with very high social skills. Her customer service was truly awesome!!!!
Just wanted everyone to know just how nice this lady brenda was when we came in helpful and all with a Smile will tell everyone about her and she writes upside down great gal!
I love my experience at Public Storage. Everyone is quite helpful. In particular, Brenda is one of the most helpful people I have ever dealt with, friendly, yet professional. This is a winning combination.
Patrick was very helpful. Offered me several options and made sure I was set. Brenda is great to work with! Fantastic customer service! Always pleasant and very helpful. Took care of a concern for me very easily!
Brenda is professional and great to deal with .... and she writes upside down :) ...for real. Great experience...highly recommend Brenda and this facility
m y gramma got a 5x5 unit and I put some stuff in too. gramma likes Brenda cause she has a great attitute and winning smile.
Very helpful and friendly very professional!!!
Patrick was very helpful and a very nice perdon.i have talked to him before.
Brenda was very professional, and explained everything in detail. Her beautiful smile and happy attitude made me feel very comfortable being a first time storage renter. You just get the feeling that every customer is very important to her. Keep up the excellent work Brenda!
Patrick was very helpful and professional.
Today I checked out of the storage unit after several months because our garage has been built. I spoke to Brenda & she gave me the necessary papers to close out our account. Brenda was very polite & helpful & it was a pleasure dealing with her. You should give her a raise.
Brenda was awesome! Best customer service I have received in a long time. She had no problem answering each and every question we had and provided even further information to make our storage experience go as smoothly as possible.
Patrick was very helpful and stayed after to accommodate me. I did not feel rushed.
Made a very stressful time....very pleasant!!!! Dominique was excellent!!!
Brenda and Pat were very nice and considerate.
Brenda was so helpful in getting my unit all figured out! She made the process so painless. Glad I went there
Patrick was extremely helpful! Convenient location and easy reservation.
Brenda was amazing! She helped me figure out how to make my move simple and smooth. She have me great customer service! I will refer friends and family to Brenda, just because she knows her stuff!
Patrick was very helpful and nice to work with. It was quick and painless
This is a very clean storage faacility. We have stored items for the past year and they have no mildew issues nor rodent damge. The manager, Brenda, does a gret job maintaining this business and is an asset to Public Storage.
First of all let me say that Brenda is a gem. She is very polite, has great customer services skills, she is very friendly and makes you feel welcomed. My situation was that my daughter secured the unit and, unfortunately, put the lock on the wrong unit. When Brenda and I went to the correct unit and found that our lock was not on the unit she took the time to do some extra checking and drive around the units with me to find the correct unit. We eventually found it. Brenda did all this extra work, never complained and never gave me the hint that she was upset. I am not so sure that I would be able to face this problem with a customer anywhere near as well as she did. As I said, Brenda is a true GEM. Thank you.
Amazing.. Brenda is Awesome!!!!
Great experience! The manager, Brenda, is professional and helpful! If you need to store stuff, this is the place to go!
A great facility and Very Professional On Site Management! Brenda is the Best! I have had several occasions of needing extra Storage over the years and I wouldn't think of going anywhere else. Thanks again Donnie G
What a great experience. First time renting a storage unit. I will be renting again in the future if needed. Brenda was the most professional and courteous person I have ever encountered in service industry. She was so friendly and helpful explaining everything to me. She also provided an in-depth tour of the facility. She took me to show me the unit before I signed anything to make sure it would be big enough for what I needed it for. Anyone needing a storage unit, go see my friend Brenda. No Hassle, No Rush, No Disrespecting. Be treated like a customer is supposed to be treated.
Brenda's customer service is outstanding. "Moving" can be a stressful situation, but Brenda put me at ease right away. She walked me through the process, explaining all details along the way -- I was left with a clear understanding of everything! Thank you Brenda. I will recommend YOU and Public Storage.
Brenda's service was excellent. She was able to help me with all the items that i inquired about. She is a very good worker. I will be bringing my business here in the future. I would recommend this location to people I know looking for a storage unit. Thank You
Awesome Patrick Doran was great
Service was great patrick assisted me with courtesy and professionalism.
Dominique meek was very helpful and showing me the space and
This was the first time I ever rented a storage unit. I only needed it for about 6 months. Brenda was the nicest person I have ever encountered in customer service. She was so friendly and helpful explaining everything to me. She took me to show me the unit before I signed anything to make sure it would be big enough for what I needed it for. Luckily I had the pleasure of dealing with her when I was ending my storage unit rental also. I wish more people in this world were as kind as her. If I wasn't moving so far away and ever needed public storage again, I would definitely go back to this location!!
Patrick was very thorough, informative, and helpful. Made the set up process easy .
DOMINIQUE Very friendly, helpful, and informative! All my questions were answered to my satisfaction! The facility was very clean
Brenda is a wonderful women . She is a great help , always very kind .Brenda works great with people and goes above and beyond her duties . Thank you very much .You are a great Tony .
This is well run and Brenda is the best she is always on top of things and even calls me when iam almost about to be late so I dont get charged extra.her customer service is beyond excellent!!!! I never have problems with my storage ive had a storage for almost 2 years now.and probly will for another 2 years lol
Patrick is the best. Hes helped me out and he is such a nice guy and hes answered all my questions perfectly.
I have been renting a unit for a while now, and it's because of Brenda, she was/is very nice and treats all customers with respect. She greets everyone with a warm smile.She is also quite knowledgeable abt her job. If she ever left, Public Storage would lose a very valuable asset, And I would take my business somewhere else. Keep up the good work Brenda.
I was at the store in Orland Hills and I just want to say Brenda was very helpful with what I needed for my move. She took a time answering all my questions. She is a great person,
I visited your Orland Hills store. My experience was great as a result of meeting the manager Brenda Thomas,who I found to be very professional,knowledgeable and courteous. Brenda was able to answer all my questions and concerns,she explained the company policies,discuss the prices of boxes,locks and other packing supplies. I plan to down sizing in the near future, I stopped by to check pricing and decide where I want to store my personal contents before relocating,based on my experience and conversation with Brenda,no doubt about it ,Public Storage will be my only choice. Customer service makes the difference between average and great! Brenda makes this store five star,she has wonderful customer service skills. Public Storage should be proud to have her on board.
I went to a bunch of public storages out in my area and they were all good. The best one that I love to go to is the one in Orland hills because of the staff. In particular Brenda Thomas she's the best. This is the most considered and professional person I have ever ran across. I would definitely give her and that site 5 stars. Brenda makes every visit a great one. If you want a place to store stuff and have a great experience at the same time go see Brenda and she well take care of you.
Brenda has Great customer service and a kind heart!!
First time I met Brenda, I said "She must be the funniest woman I've ever met". Along with funny, comes welcoming and courtesy. Every time I stop by, I got to know her more as a very business minded and a professionalism were always present. I've been a customer of PS since 2012. The smiles and greetings from Brenda IS always expected. Public Storage should be proud to have her as part of The PS Family. Great job Brenda!
Your employee by the name of Brenda was extremely helpful in promptly addressing my request associated with a contract item associated with an out of state Public Storage facility. Through her assistance my request was fully satisfied. Thank you for having knowledgeable and courteous employee in your place of business.
Am vender did some repairs on this property and the costumer service are very good and property manager very knowledgeable Brenda store#26407
This last week I went to get some of the items that we had stored at Public Storage. The cold weather had frozen our lock. To the rescue came Brenda. Even though it was cold and we were standing in snow, Brenda was determined to help us get into the unit. After opening the unit she stayed with us to make sure that we could properly close and lock the door. Thanks!!! Brenda definitely helped us out...and she did this with a smile:)
Brenda was very helpful. Courteous, professional and knowledgeable.. I would recommend this Public Storage facility to anyone.
We had a great experience at this Public Storage. Brenda was fabulous and accommodating! The facility was always clean and secure and we would highly recommend it.