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Address

1000 E Lake Street
Hanover Park, IL 60133

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

630-283-1695

630-283-1695

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

630-283-1695

630-283-1695

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 50/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 50/mo $67
    Online only price
    50% off first month rent

    No Obligation

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    5'x8'
    Online only price
    $ 59/mo
    Online only price
    50% off first month rent
    Small 5'x8'
    • Outside unit
    • Drive-up access
    $ 59/mo $79
    Online only price
    50% off first month rent

    No Obligation

  • New

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    5'x10'
    Online only price
    $ 70/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 70/mo $93
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 136/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 136/mo $181
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 146/mo
    Online only price
    50% off first month rent
    Parking 10'x20'
    • Uncovered parking
    $ 146/mo $194
    Online only price
    50% off first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
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    10'x15'
    Online only price
    $ 149/mo
    Online only price
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 149/mo $198
    Online only price
    2 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 224/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 224/mo $298
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 274/mo
    2nd Month Free
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 274/mo $ 274
    2nd Month Free

    No Obligation

  • Save Impression

    10'x29'
    Online only price
    $ 292/mo
    50% off first month rent
    Large 10'x29'
    • Outside unit
    • Drive-up access
    $ 292/mo $ 292
    50% off first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 336/mo
    50% off first month rent
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 336/mo $ 336
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Hanover Park Storage Units On U.S. Route 20

Public Storage in Hanover Park, located on the south side of Lake Street between Gary Avenue and County Farm Road, has all kinds of self storage units for customers in the suburbs west of O'Hare International Airport.
Perfect for folks in northwest Cook County or the north side of DuPage County, this storage facility offers a large selection of outdoor storage units in multiple sizes. There are also storage options for cars, trucks, boats and RVs.
Daytrips out to Hawk Hollow are a snap when keeping all of the necessary gear, including backpacks, walking shoes and binoculars, in a 5x5 storage unit at this location.
Easily clear out a messy garage near Keeneyville or a crowded basement near Bartlett with the help of a 10x20 storage unit, or empty an entire five-bedroom home into a large 10x30 storage unit.
Other amenities offered at this location include a property manager who lives on site, a gated storage area with key-code entry and moving supplies sold inside the rental office, including moving boxes, tape and bubble wrap.
A diverse community that continually attracts young families and young professionals, Hanover Park continues to build on the success of past generations with thriving businesses, new home development and plenty of outdoor, recreational options all nearby.
Public Storage looks forward to offering cheap storage units to customers throughout Hanover Park and the surrounding neighborhoods year after year.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 279)

September 6, 2023
Google Public Storage Jerzy Filipek
Sandy & Shawn are the best!
September 2, 2023
Google Public Storage Georgi Kostadinov
Thank you so much helping my family truly a blessing
August 31, 2023
Google Public Storage jorge carranza
Communication errors
June 11, 2023
Google Public Storage Kevin Hunter
Sandra was a perfect help she was sweet and showed use how to navigate through the app and the storage lot
April 19, 2023
Google Public Storage Michael Marik
Nice place to store my stuff!
April 3, 2023
Google Public Storage Jonathan Mitchell
Shawn was a great help very professional good customer service thank u
January 13, 2023
Google Public Storage duane robins
Caprice is the best thanks for all the hard work you did for me to get the rental keep up the great work
January 12, 2023
Google Public Storage Jason Spinks
Caprice was awesome great service love her energy great personality
January 9, 2023
Google Public Storage Dave Howard
Caprice was quick and friendly great customer service with my rental this morning love the service
January 9, 2023
Google Public Storage Vince Reamma
Thanks for help the caprice
December 29, 2022
Google Public Storage Joanna Baffa
Everything was great dj helped me find the right space
November 28, 2022
Google Public Storage H A
I was at your public storage yesterday at night . Security walking around .this is the best addition feels more secure and safe keep it up. Keep security at night permanent
October 6, 2022
Google Public Storage Mabrien
Dj was fantastic! Super quick rental process, in and out, and it's a great location!
October 5, 2022
Google Public Storage Collin Velarde
There is no possible way this company has 5 stars. 4 years ago, I was moving out of state and needed a place to store my things. I signed up for Public Storage and thought I had found a good storage company. Not even a year later they started increasing my rent. I even asked when I started if this was a fixed rate, and I was told that it could change in a few years due to upgrading the facility. Here we are 5 years later, and they are trying to bump my 33 payments to $100. a 196% increase. I came home to see the facility and it still is a complete dump. No cameras, no upgrades, NOTHING. I've tried a few times to call their facility and I've been on hold for 45 minutes every time. Do yourself a favor and don't trust this company. Don't give them a dollar of your money. They are crooks who won't hesitate to take advantage of your business.
October 2, 2022
Google Public Storage paulo fabian castellanos gamboa
DJ He helped me and he is a kind and helpful person. I am very grateful.
September 30, 2022
Google Public Storage Marvin Gill
DJ was very friendly and extremely accommodating. Property has been there for years. So well kept I thought it was new. Marvin
September 2, 2022
Google Public Storage Matt Jaggard
Ive used this public storage for roughly 6 months. Its been great! The property is well maintained and the people are wonderful. Lori was who ive worked with most, was very helpful and most importantly kind. I highly recommend this facility!
August 15, 2022
Google Public Storage Katie M
Professionalism and kindness all in one place. Great pricing and top notch customer service. Would recommend to any and every one.
July 7, 2022
Google Public Storage Ryan Edwards
Dj is always very helpful and informative when I have questions or concerns.
July 5, 2022
Google Public Storage oscar ismael
June 7, 2022
Google Public Storage Shelby Correa
Having your valuables away from you is already nerve-racking but after talking with the staff and seeing the entire facility my mind can be at ease. Deniz was so helpful! Thanks again
May 28, 2022
Google Public Storage Debra Arya
DJ followed up with me every step of the way. Helped make our move from 1 unit to another painless . Thank you!
May 28, 2022
Google Public Storage Rolando Rocero
DJ is very helpful
May 27, 2022
Google Public Storage mark slobodnik
I lika this placa
May 27, 2022
Google Public Storage RA A
Love the customer service!! We experience a little bit of water in our unit in which I store an Very antique Item and as soon as I notified DJ he right away made arrangements for a different unit and insured I felt my antique piece was safe by following up with me to make sure everything is well with the new unit! And this why this has been the only storage unit I come to Thank you DJ, blessing !!
March 28, 2022
Google Public Storage Jesus Lugo
Staff was super friendly and helpful...... facility is extremely clean, Dj is super helpful throughout these 2 years. Now that I’ve moved out to Gurnee I just had to move everything from storage, but if anyone is looking to rent a space talk to Dj and he will go above and beyond for you. Thanks Dj for everything.
February 9, 2022
Google Public Storage Andrii Berezhnyi
This location is the best fast service Im very happy thank you dj
February 9, 2022
Google Public Storage Syeda Sabir
Ms.Lori Egen Mr. D.J Ms.Tamyia Great Job Friendly Professional Thanks love them all🙏❤️
January 7, 2022
Google Public Storage Anasia Baker
I went in today with questions about an unit i spoke with Tamyia she was very helpful and nice.
January 6, 2022
Google Public Storage Katy Z Dead
Every time I have had to visit this facility it has been raddled with difficulties. There was one instance where the lock broke to my storage unit and we had to get help from management, but they were no where to be found. I have written to/called Public Storage HQ describing my experience and received EVEN LESS help!
January 3, 2022
Google Public Storage Kristian Lopez
December 13, 2021
Google Public Storage J Peters
Was in need of boxes and I was assisted by a very helpful young lady by the names of Tamyia she came through when I really needed help thanks again for your professionalism and bright smile. Would recommend this location to anyone
December 5, 2021
Google Public Storage Derrick Gillespie
November 16, 2021
Google Public Storage Villain Deku
Lori was very friendly and helpful, she introduced me to the online app by showing me a easy way of getting in and out the gate without getting out of my car. I’m very grateful. Thanks Lori, you’re personality and Morning smile made me smile😊
November 12, 2021
Google Public Storage Michelle Allen
Started reservation online but had too many questions. Went to location on Lake st in Hanover park, DJ was wonderful.explained everything and was so professional and respectful.
November 6, 2021
Google Public Storage Gus Pulon
Had a wonderful experience renting a storage unit at the 1000 E Lake St location. DJ is great to work with, very helpful and went out of his way to make sure I chose the right unit for my needs and patiently explained every step of the process. I would not hesitate to recommend this storage facility if I was asked for a recommendation.
November 4, 2021
Google Public Storage GBE300 1017
D.J was very kind and professional very helpful helped me out make the right choice with my storage unit..made my day after a stressful day of running around handling errands definitely recommend anyone to visit this location if your looking for good customer service.
October 22, 2021
Google Public Storage Mallory Masino
The store manager was so very helpful and walked me thru the entire process and was able to help me get my unit. Location is great. Very thankful for their nice demeanor!
October 7, 2021
Google Public Storage Elizabeth Aguirre
Great place! Lori has amazing customer service experience. She did everything to help me park my vehicles and finding a spot where I can get in an out. Very secure place. Happy to have found this place!
September 28, 2021
Google Public Storage Brian Weber
Great storage facility, great manager (DJ). I started the process online (needed a parking spot for a vehicle), and the Public Storage website gave me a spot that was big enough but it was a bit difficult to maneuver into it. I talked to DJ, and he walked the facility with me to look at other spots. He set me up with a similar spot but easy to back in. He took care of the transfer of my contract to the new spot and had me on my way.
September 17, 2021
Google Public Storage Ashley Slaughter
Public Storage is the best for storage. Very clean site and DJ was more than helpful when I came in to store my belongings!
September 17, 2021
Google Public Storage Shan Shaheen
The experience of renting at 1000 E Lake St, Hanove Park, IL has been fantastic. DJ, the property manager is wonderful with exceptional customer service. Happily answered any questions i brought up with him. I required two large units. Units and the overall facility is super clean! thank you DJ:)
September 10, 2021
Google Public Storage Jesus Lugo
1000 East Lake St. public storage, one of the cleanest well-maintained facilities I’ve ever seen, DJ the manager is very friendly and very helpful, if anyone is looking to store furniture cars boats trailers this is the location, strongly recommend.
August 6, 2021
Google Public Storage RAMIL MAYUGA
Yeheeeeyyy Mr DJ his an awesome property manager it help us a lot and always available when you call and in person. Keep up the good work
August 1, 2021
Google Public Storage Peter Kasch
Expensive, warning, lease for short term only!!
July 15, 2021
Google Public Storage Clay Morrow
this place is great that guy dj helped me cuz i was confuzed he took an extra few minutes to explain certain aspects for me. he was knowledgeable and professional thanks guy.
June 30, 2021
Google Public Storage Mitchell Barr
Dj is a great manager helped me move out and gave me all the information i need while i was here thanks so much
June 29, 2021
Google Public Storage Jeff Ewen
Great service and a great staff. Go in and see DJ or Ashley. They will take care of you!! Well been here for 9 months now. 110 out of 100 percent company. Great Staff led by DJ. I recently got back from out of town. Yasenia showed me new things with app and shows up like a leader. Highly recommend to all that come here to come and see fir yourself! Happy 4th of July America! 2021
June 17, 2021
Google Public Storage Mary
June 3, 2021
Google Public Storage Jasmine Taylor
LAURIE Was So Helpful With Any Questions That I Had ‼️I Really Appreciated her Attentiveness , She Made Things So Much Better I Was Very Pleased ‼️💯 I Would Recommend The “ 1000 E Lake Street Hanover Park” Location & LAURIE To ALL Of My Friends & Family. Thanks Again
May 18, 2021
Google Public Storage connie fleming
Very nice place to store your things very clean had no issues. DJ and Lori help me with any questions that I had. I've use this location a few times its convenient. Thanks
May 2, 2021
Google Public Storage Chris Pietrangeli
DJ was very informative and professional... Rhank you for the great service.
April 27, 2021
Google Public Storage Anthony Grembowski
Customer service here is absolutely awesome I love this public storage this should be the only one in the area that I would go to. There are five other locations in this area and I would strongly suggest coming to 1000 East Lake Street public storage.
April 24, 2021
Google Public Storage Dakota Beavers
Very clean, nice units. Had some questions, and DJ was very helpful in answering all of them! Thank you!
April 23, 2021
Google Public Storage Joseph F. Kaminski
D.J has been very helpful and professional throughout the process. I am very pleased with this location thus far. Been here for over 4 years now and everything's been perfect. DJ is the epitome of customer service, and should be the example for all other PS employees. Would highly recommend DJ and this location at 1000 E. Lake St., in Hanover Park. .
April 22, 2021
Google Public Storage J
Clean storage units ,DJ answered all my questions and assisted me in getting a unit.
March 21, 2021
Google Public Storage Rafal Grochal
DJ provide me with all needed info in very friendly and professional way. So far I can definitely recommend this place to anyone.
March 20, 2021
Google Public Storage Jeanine Werba
DJ is the best! He’s always so helpful!
March 2, 2021
Google Public Storage Joe Sciortino
Well taking care of facility, great customer services from DJ
February 26, 2021
Google Public Storage Camille Cruz
What a great experience I had, David was extremely helpful and followed co-vid guidelines to a T.I felt so safe the entire time and would recommend this facility to anyone. So professional and kind.
February 26, 2021
Google Public Storage Lori Garcia
I was looking for a new storage facility that was clean, wow did I luck out here! So clean! David helped me and I couldn’t have been a luckier gal than getting this gentleman to assist to me.
February 15, 2021
Google Public Storage Julie Simpson
David was so helpful with any questions that I had. I really appreciated his attentiveness and this site was very clean. Would recommend this site and David to any of my friends.
February 11, 2021
Google Public Storage Shawn Bohlin
January 16, 2021
Google Public Storage Kerry Snow
I am not very acclimated with how things work but I would strongly suggest DJ at public storage. He helped walk me thru the process.. A big thank you!!
January 13, 2021
Google Public Storage Chris Anderson
Love this place, very friendly staff. DJ and Lori are the best! You can trust this place.
December 18, 2020
Google Public Storage Thomas Bergmann
The place was very clean and DJ was very helpful with all the information I needed. I'm very satisfied with how things went on my visit there and that they had me in and out. Thanks
December 11, 2020
Google Public Storage Elena Rocha
Awesome service
November 25, 2020
Google Public Storage Rebecca Kramer
I can not recommend this facility and DJ enough. He answered our questions and helped us through the process with all the necessary information and a great sense of humor. We will be back with our next remodel in the Spring. Thank you!
November 18, 2020
Google Public Storage Penny Jergens
Ashley was very helpful.
November 16, 2020
Google Public Storage Tim Sutberry
DJ was a great help Very friendly and fast service
October 30, 2020
Google Public Storage Joe Maderak
September 30, 2020
Google Public Storage Eduardo Gaytan
September 4, 2020
Google Public Storage Roger Kippenhan
After discussing with management the misunderstanding I had with Public storage I have now updated my review of their business. They called me and worked out an issue I had and I'm now a happy customer.
June 26, 2020
Google Public Storage T G
Exceptional, Professional and above and beyond expectation Customer Service, I have been using Public Storage for about a year. Lost my job during this epidemic and with the assistance of DJ, I am grateful for all of his help and assistance, couldn't have asked for a better person.
June 23, 2020
Google Public Storage Sam Deb
March 31, 2020
Google Public Storage Anthony Mojarro
This public storage has helped us tremendously while growing our business. Kari is awesome to work with.
March 27, 2020
Google Public Storage Kathie Moore
Kari gave me outstanding customer service and really assisted me through the whole process of storage rental.
February 25, 2020
Google Public Storage Georgi Bogdanov
Stored my car here for 3 months and the manager Kari was amazing!
February 15, 2020
Google Public Storage DANIEL HERB
Just rented today with Kari, I’ve been with PS for YEARS! Great experience!
February 12, 2020
Google Public Storage Vlodek Tarnawski
Just rented today with Kari, pleasant experience.
February 10, 2020
Google Public Storage Liz Arendt
Kari is awesome! Definitely recommend!
February 10, 2020
Google Public Storage Fahad Minhaj
This was my first time renting a storage and I can't tell you how easy and pleasant this transaction was. Katie is the best and very lenient in accommodating my requests. Left on a very good note and will come back again if I need storage.
February 9, 2020
Google Public Storage Jessica Cuazitl
Kari was so amazing and helpful!!!! Especially in the snowstorm. Got us all set up with ease! Thank you so much!
February 8, 2020
Google Public Storage Carly SANDINE
Kelly was amazing! Excellent customer service
February 8, 2020
Google Public Storage Zina McCoy
Kelly was amazing.
February 5, 2020
Google Public Storage Elmo Siap
Just rented today with Kari and had a good experience! Super happy!
February 5, 2020
Google Public Storage Gina J.
Great Storage place! Kari was very helpful, got excellent service from beginning to end, glad she is here at Public Storage.
February 4, 2020
Google Public Storage Francia Leon
February 2, 2020
Google Public Storage Kevin Brandonisio
Ive rented here for months and i like the location. The office manager Kari is nice and helps me every time i come in the office to pay my bill.
February 1, 2020
Google Public Storage Paula R
I had been looking for a place to park my company’s 14’ dump trailer. Carrie went above and beyond to help find a spot that I could easily pull in and out of daily. She was extremely helpful, and super professional, patient, and friendly even after trying 4 different spots! Thank you also to Nicole who checked me in, setup my account and took the time to show me my spot on a cold, snowy day. I highly recommend THIS Public Storage. Customer service is top notch!
January 31, 2020
Google Public Storage Nelson Martinez
Nice and professional
January 28, 2020
Google Public Storage Greg Smallwood
Kari is great to work with and always has a smile.
January 22, 2020
Google Public Storage John Estrada
Kari was extra helpful. Thank you.
January 21, 2020
Google Public Storage Edward Englund
I just rented today and had and excellent experience. Thanks Kari you’re the best!
January 20, 2020
Google Public Storage Alexia Papa
Kari is very helpful and very nice. She provided all the details we needed answered any questions we had and provided the best pricing as well. This is a great location!
January 11, 2020
Google Public Storage VLADIMIR Ilivanov
January 7, 2020
Google Public Storage Traycho Kochev
Just started renting here last month, the manager Kari has really worked with me to make sure I have a good experience renting here. This facility is very clean and I definitely would recommend it.
January 6, 2020
Google Public Storage Joseph Proffitt
Great place love the manager
January 4, 2020
Google Public Storage howard white
Rented at Public Storage today with Kari and she was super helpful. Appreciate the help today.
December 28, 2019
Google Public Storage Teresa Panzek
Public storage has been awesome experience and Kari and Nathan were very helpful. I would totally recommend public storage. Thank you
December 28, 2019
Google Public Storage Imran Suli
Kari: was a wonderful employee; gave me answers and resolutions to make my experience wonderful. Shes very hands on and if you ever decide to use this company in this area: Kari is the one to speak with.
December 27, 2019
Google Public Storage Tommy Paprocki
Friendly staff, Lulu was the best! willing to work with you if you need to access your storage locker later at night for work.
December 21, 2019
Google Public Storage Krystal Bush
Awesome service!! Thank you Kari
December 5, 2019
Google Public Storage Sam Infante
December 4, 2019
Google Public Storage Marjorie Dombrow
Kari noticed my unit was not locked properly and she was very good at explaining things. I have a hard time walking and standing and she opens the door for me and gets a chair out for me. Such a good girl.
December 2, 2019
Google Public Storage Blue Sports Gaming98
Rented with Kari - she was very helpful and awesome!! Highly recommended!!
December 1, 2019
Google Public Storage Steven Booker
Came in to make my payment today and met the lovely Kari.
November 24, 2019
Google Public Storage Chris Hatcher
Vivvie was very helpful in finding me the right sized storage. She was friendly and had me in and out in less than 30 minutes.
November 23, 2019
Google Public Storage Mike Cappello
Rented today Kari was helpful.
November 23, 2019
Google Public Storage muca220 Molina
Just rented today, Kari was nice.
November 18, 2019
Google Public Storage Norma Del Real
Just rented today, it was nice. Kari was helpful.
November 17, 2019
Google Public Storage Rick Hacker
Just rented today with Kari, she was so helpful.
November 15, 2019
Google Public Storage gayle bingham
Vivvie was fantastic and so very help!
November 11, 2019
Google Public Storage Mariusz Rogowski
Just rented today with Kari, she was great.
November 11, 2019
Google Public Storage scott johnson
Kari helped me rent a unit today, very nice lady and facility.
November 1, 2019
Google Public Storage Cynthia Knight
So we called in order to book a reservation in order to store our Slingshot. Kari was so helpful in helping us find the right option for our needs! Upon getting here, she had absolutely no problem showing us different sizes of units & figuring out which was best suited for us. Anytime I had any questions, big or small, she had all the answers & never made us feel bad for asking so many questions. I 100% would recommend this unit & dealing with Kari. She always has a smile on her face and a helpful hand anytime we come to check up on our unit!!!!
November 1, 2019
Google Public Storage Christi Strahan
Carrie was sweet and informative!
November 1, 2019
Google Public Storage Chris Brandonisio
Kari helped me rent my unit today, she was super nice.
October 30, 2019
Google Public Storage George B
I stored here for years, always a pleasant experience. Kari helped me with closing out for the year. Will return next year!
October 28, 2019
Google Public Storage Brian Reger
Kari is great and very helpful in and out in no time
October 17, 2019
Google Public Storage Thomas Hickey
Kari was a great help
October 17, 2019
Google Public Storage Jennifer Waterloo
Kari was very helpful and she was so cheerful. Great customer Service.
October 17, 2019
Google Public Storage Sharon Kelleher
Kari helped me rent a space today, she was so friendly and answered all my questions.
October 17, 2019
Google Public Storage cold world
Kari has helped every time I come to pay a bill or just to check on my unit nice down to earth best help ever 💯💯💯💯💯
October 15, 2019
Google Public Storage Ismail Atcha
Excellent service! Kari is amazing!
October 11, 2019
Google Public Storage Andrea Yunda
Kari helped me find good prices at a location nearby.
October 11, 2019
Google Public Storage Dawn Goode
I just met Kari....she is incredibly personable and helpful. Her service was awesome and quick. I was paying my storage late, as Im in-between full time work..so A bit down, but she really made my day.
October 9, 2019
Google Public Storage ariyanna reece reece
Kari was very helpful and respectful and helpful of helping me deciding which storage unit I should use because I have many things and she was really really nice and clear
October 6, 2019
Google Public Storage Martha Cruz
September 26, 2019
Google Public Storage Kwemi Hardwick Get into action
Kari was great and is awesome.
September 26, 2019
Google Public Storage Elida Sanchez
I stopped in today to checkout a storage unit as I am moving into a new home. I didn’t rent today, because we aren’t ready just yet. Kari was so helpful and answered all of our questions perfectly. When we are ready to rent we will be back!
September 25, 2019
Google Public Storage kai li
Kari helped me and helped me a lot
September 9, 2019
Google Public Storage Marissa Dougherty
This is a great facility. Everything was clean and organized, and Nathan was very helpful. Thank you!
August 29, 2019
Google Public Storage Peter Eiden
Stopped by today and spoke with Nathan. He was very informative and friendly. When im ready put my things in storage , i will be back to see him. Thank you
August 29, 2019
Google Public Storage Diane Ghilarducci
Stopped in a few days ago and spoke with a nice young man, Nathan. He helped me with information on some units and always had a smile. That was nice. My boyfriend and I rented one. And I will definitely refer my friends to him.
August 29, 2019
Google Public Storage Kyle Buchanan
Visit was thoroughly enjoyable. Nathan was a wealth of knowledge. 10/10 would recommend.
August 6, 2019
Google Public Storage Rafael Arias
Leandra helped rebt unit today
August 6, 2019
Google Public Storage Sandra colon
August 6, 2019
Google Public Storage Bilguun Batsukh
this place is so great employer leandra is so nice to me and he is so pretty too
August 6, 2019
Google Public Storage Cris F.
Clean area, good pricing and great service. Leandra especially is extremely friendly and always ready to help.
July 30, 2019
Google Public Storage Ed Rafalko
Nathan was a great help and very knowledgable
July 27, 2019
Google Public Storage marcus simms
Nathan had excellent customer service and helped me rent a perfect space for my boat! He led me through the property and helped me detach the trailer when I was struggling. Thanks Nathan!
June 29, 2019
Google Public Storage Paresh Patel
Excellent service
June 26, 2019
Google Public Storage Frederick Boggs
Leandra was very helpful! I have moved to Arizona, but still have a unit here in Hanover Park, IL and had a lot of questions about transferring my unit, and she really helped me out with some great tips! I am happy with Public Storage and the service I recieved from Leandra!!
June 17, 2019
Google Public Storage David (TheBoss3185)
I needed a space for a boat and Nathan was awesome. Quick check in. Very friendly and professional. Even offered to help put my boat in the storage unit.
May 28, 2019
Google Public Storage Deb Cosman
May 20, 2019
Google Public Storage Danielle W
Nathan was very friendly and helpful! He was quick and explained everything so I knew what to expect. Great customer service! Nice storage units :)
May 8, 2019
Google Public Storage M Gonzalez
This is the first time I public storage and taishima was great at explaining everything to me am so grateful she explained to me the insurance and auto pay she’s a great thank you taishima for all your help your the best!
May 2, 2019
Google Public Storage Jenni Jayhan
Great staff very informative, was a breeze to get a unit all in minutes!
April 29, 2019
Google Public Storage Frencshun Reece
This public storage on lake st is always clean and respectful. The two guys in the store always help me out Nathan and DJ. Always offers me a seat when they see me walking with my cane. And calls me to left me know that my payments go through.
April 27, 2019
Google Public Storage George Byrd2
Nathan was a pleasure to deal with
April 25, 2019
Google Public Storage Erich Haenitsch (Gsxtsy1970)
Awsome place..clean and accessible .Would rent there again
April 7, 2019
Google Public Storage Deanna Wolnik
Nathan and Sarah were very helpful. I always have a good experiencec when i visit the office. They are always willing to help in whatever way possible.
March 20, 2019
Google Public Storage Karin Valerius
Over-priced for what you get.
March 15, 2019
Google Public Storage Christina Reese
Nathan was great.. place is nice and clean
March 7, 2019
Google Public Storage Joe Brandonisio
Great staff Nathan helped me out.
March 6, 2019
Google Public Storage Jesus Ortiz
March 4, 2019
Google Public Storage Ryo Kondo
Very courteous and friendly service both from Tanisha on the phone and Nathan at the office. Prices are reasonable and the property is well maintained.
February 19, 2019
Google Public Storage Lance Valentine
Nathan was very informative. Answered all my questions with ease. Would definitely suggest Nathan and this public storage to friends and family.
January 31, 2019
Google Public Storage Chantha Min
Nathan was able to find us the perfect unit even in the blistering cold. He was extremely friendly and very helpful. Great service!
December 27, 2018
Google Public Storage Mary Platacis
Debbie was very helpful and made the process of purchasing unit easy!!!
December 19, 2018
Google Public Storage Michael Sheppard
DJ was very helpful in finding the right unit, for the perfect space, and the best price. I would suggest everyone use his storage location due to the beautiful property and his excellent customer service that went beyond what I have experienced at storage locations in the past. Thanks DJ!
December 1, 2018
Google Public Storage Omar Jimenez
DJ was very patient answering my questions. He was excellent helping me find the right unit. Very thankful. Great place to store any clutter sitting at home
November 23, 2018
Google Public Storage Shanelle Amos
David (DJ) was very informative and polite.
November 5, 2018
Google Public Storage Margaret Olsen
I had an excellent sign up with DJ. I would reccomend him to anyone who needs a unit.
October 31, 2018
Google Public Storage Nikki Nichole
Need stop signs because ppl were driving unsafe
October 24, 2018
Google Public Storage Alice Bigelow
October 5, 2018
Google Public Storage Michael Davis
DJ gave exceptional service and answered all questions. Great price .. easy in easy out location. :)
October 4, 2018
Google Public Storage Bryan Herrera
This place was easy to get a unit and very helpful, the storages are clean and very well kept, very easy access to them. Overall staff is very friendly and DJ is very understanding and helpful.
October 3, 2018
Google Public Storage Barbara Eagins
Dan is the man. He is very knowledgeable. He showed me all the items PS offers without pressuring me to purchase anything he let me know the items will be available or they can get it for me. Very clean and organized
September 12, 2018
Google Public Storage Janet Williams
Nathan was awesome at finding me the best unit for what I needed! Great customer service and clean units! Thank you!
September 11, 2018
Google Public Storage Nipa Bechar
Dan was wonderful and very helpful
September 5, 2018
Google Public Storage Robert Johnson
September 3, 2018
Google Public Storage Nichole Bucar
DJ was very helpful and kind! He helped and answered all my questions. Awesome employee!!!
September 2, 2018
Google Public Storage Virgil Roland
DJ was great very helpful very knowledgeable thank you very much it was a great experience
August 31, 2018
Google Public Storage Juan Cuevas
Great service deserves recognition. My experience at this location was great. The staff was very friendly knowledgeable and provided great customer service. I will be recomending this to friends and family.
August 31, 2018
Google Public Storage Peter Coppola
E.J. was very helpful when we started and throughout our stay.He always checked with us when we saw him.Very polite and if we need a unit would feel comfortable working with him.Peter Coppola
August 15, 2018
Google Public Storage Miranda DeJesus
Clean storage unit. Very organized. Good price. David was very helpful and thorough with all his explanations. Recommend.
July 31, 2018
Google Public Storage Tom Moldawa
Dj good property manager all ways friendly . Keeps place clean and all ways gets things fixed fast when they brake down A++++
July 15, 2018
Google Public Storage Robert (Sol Trader)
June 22, 2018
Google Public Storage Nicole
Mr David was wonderful he explained everything and truly assisted me and my sister with our timing to get the unit.
June 12, 2018
Google Public Storage Kevin Lockhart
Dan did a great job answering my questions and renting me a storage unit.
May 27, 2018
Google Public Storage Vee
We originally were going to rent a storage unit from a location in Elgin and their customer service was very poor. We ended up heading to this location and were EXTREMELY pleased with everything! Thank you to Leslie for offering great customer service!
May 23, 2018
Google Public Storage Mike Bussan
Need to be more involved in inspection s of units, would have rented, however holes in roof, side panels have holes, mice problems
May 14, 2018
Google Public Storage Tonya Hayes
April 28, 2018
Google Public Storage Amy Calix-Schopoff
This was a good experience! DJ was very helpful! Felt very secure and was very clean!
April 20, 2018
Google Public Storage Andy Hanscom
Very clean, good place, great employees
March 29, 2018
Google Public Storage Jacob T
D.J. did a great job with his knowledge and excellent customer service. Highly recommend this location.
March 12, 2018
Google Public Storage Anthony Patrasso
Iv had all very great service, bo problems, very clean,informative, i recently had to make a payment, the day i went to pay the computer was real slow i swiped my debit card 3 times ..before it finally accepted it..thought i was all good ..i received a confirmation on my payment to my surprise i was charged almost 700$ more than i was supposed to...my financial situation is real tight at the moment. ..i called they gave me the phone # to the site mgr...& said please allow 24 to 48 hrs for a call back i left alberto my message. .and i started freaking out ..alberto called me back with in 10 min and reversed those charges ... wow what great professional,customer care....i can't thank him enough. ..outstanding its hard to find people that care and that are professional in there work these days...again alberto thank you again. ...and it was no ones fault. .had a issue & it was resolved so fast.....
March 10, 2018
Google Public Storage taxes moors
DJ was very helpful in setting up the account. Quick and efficient. Thanks Public Storage!
February 25, 2018
Google Public Storage Dox “RodentPile” Odd
Price rises as demand rises.
February 22, 2018
Google Public Storage allenn mangosing
DJ thanks for making our first time with Public Storage a wonderful experience! Checking in on the first day was fast and easy and you answered all of our questions and concerns. As I suggested when we were there, I think this facility should have a golf cart to transport customers when showing storage rooms. Its very convenient and saves a lot of time, versus having to walk around the facility. We came around 11am and DJ was the only one there... what if another customer came and had to wait? It would be a faster process with a golf cart.
February 20, 2018
Google Public Storage Lynda Shoemaker
Have been with them a few months. Mary is the best person to deal with. No complaints!
February 17, 2018
Google Public Storage Rachel Moody
The staff here were very helpful and knew what they were talking about. I had a lot of questions about the sizes and they were very accommodating. The storage units themselves are very easy to access and easy to move into to. I would recommend this place to anyone I know! Update: I have recently moved out of my storage unit here and the process was flawless and easy. I can't thank this Public Storage and their staff enough for making this transition in my life so easy. I appreciate this location and their staff! If I need a storage unit again, I will definitely come back! Check it out for yourselves!
January 27, 2018
Google Public Storage Dave Brandonisio
Great place D.J helped me get the right size unit and was very helpful
January 18, 2018
Google Public Storage John Cassidy
Dj was very helpful
December 11, 2017
Google Public Storage Reverend Carmean
Ive used storage facilities a few times over the years and getting one this time was by far the best experience. Dj answered all my questions and showed me everything great, but days later when i was loading it i acually saw him walking around in the cold at night making sure everything was safe n secure! I know some wouldnt of bothered but he did.
November 26, 2017
Public Storage Michael Nejedly
Great professional service! Darlene is fast and friendly. The space was clean and tidy.
November 13, 2017
Google Public Storage THE1KANNON
Manager was super friendly and helpful. Storage unit was clean & dry. Property was clean, and otherwise well maintained. Cameras all over the place. I can definitely recommend this place.
October 23, 2017
Google Public Storage Brian A
DJ is the best great guy ! very helpful he is on top of things the place is clean anyone looking to store anything this place is great they keep an eye on things im very comfortable with my stuff stored here thanks DJ....Bryan Lamp.
October 21, 2017
Google Public Storage allan paulson
Great people, great place. Very helpful.
October 10, 2017
Google Public Storage Billy Reynolds Jr.
October 7, 2017
Google Public Storage Robert Franklin
DJ really helped me out of a jam. He was a great help and listened to the questions i had so we could come up with a plan.
September 27, 2017
Google Public Storage Dilip Nandi
I've been a customer since 2010. The place is kept clean and well lit after dusk. There is an excellent choice of storage options for both vehicles and personal / business property. Businesses have optional 24 hour access. Friendly staff.
September 21, 2017
Google Public Storage Crystal Dianzo
Mr David was really good customer service with his job he explained everything good and how things work his really good attitude
September 21, 2017
Google Public Storage raul jurado
Awesome job great attitude full of energy and the most important very professional thanks for everything Mr David (dj). Keep the great job
September 15, 2017
Google Public Storage Piotr Wota
PUBLIC STORAGE, I CHOOSE YOU! DJ is A-OK! He explained everything perfectly, clearly, and I am now confident as a first time renter with storage!
August 29, 2017
Google Public Storage Omar Zahra
Great experience over here. Daniel was a great help, very friendly. Would definitely recommend this place
August 25, 2017
Google Public Storage Sharon Rose
D.J. IS HELPFUL WITH ALL MY QUESTIONS THANKS SO MUCH FOR ALL YOUR HELP
July 16, 2017
Google Public Storage Drew Herman
Daniel was real easy going and professional. Had zero problems the whole time I was there. Great experience.
July 8, 2017
Google Public Storage Jenn Peters
Dj is a great customer service associate very friendly and helpful
June 27, 2017
Google Public Storage Nakaya Shannon
At this point these people who work here have the WORST customer service I've ever seen. The people who work here are transferred off the street no qualifications to do this job what so ever! They lie, are rude, not flexible at all & your honestly better off storing your items in a friend garage or basement. The price of your unit fluctuates and they don't give you notice and if they do it's AFTER it's already gone up. Jus not worth your money or the hassle. No level of management just regular ass people who sit on the office all day on their phone. They throw our their district manager who isn't much help as well and you have to contact him if there an issue smh it's ridiculous don't Rec at all
June 10, 2017
Google Public Storage Anna Garcia
I had a wonderful experience when I visited this location. DJ and Princess were very helpful and knowledge. Great experience.
May 8, 2017
Google Public Storage Zachary Heinritz
It honestly takes a lot for me to write a review, I am typically way too busy to even bother with it, but my experience here was absolutely amazing. DJ and Caitlin were extremely friendly and made my experience painless. When I got there they had my spot ready and they helped me fill out all of my paperwork and answered any questions I had. They were extremely knowledgeable. I have dealt with a few public storage facilities in the past and this was BY FAR my best experience. I would recommend this location and Caitlin and DJ to any one of my friends or family because they were truly salt of the earth people that were a great help in making my storing process extremely simple with no headaches. Bottom line is I would recommend them and this location to a friend or loved one and I will be storing here in the future for any other storage needs I may have. Thank you DJ and Caitlin!
March 21, 2017
Google Public Storage desiree frey
Sherise is a great employee
March 21, 2017
Google Public Storage Tommy Selover
Sheriff is a great emplyee
February 10, 2017
Google Public Storage M Ford
The staff is really nice and helpful, units and property are clean. Tracy in particular has been great to deal with when I go in to pay for our unit.
February 6, 2017
Google Public Storage Maria Latigo
Today I went to public Storage my first time ever using Tiacy helped me she did amazing job I was unsure If wanted to get boxes and she helped me get a great package it's a great place to go to my first experience was definitely a good she needs a raise
January 26, 2017
Google Public Storage James Miller
Sherise qas vey helpful. She really knows jer stuff!!
January 23, 2017
Google Public Storage Carlos Garcia
Great experience Sherise was extremely helpful and kind.
January 23, 2017
Google Public Storage Danielle Austin
Sherise was awesome!!!
December 3, 2016
Google Public Storage Clarely Martinez
Sherise was real hepfull
October 4, 2016
Google Public Storage Jennifer Orrico
October 1, 2016
Google Public Storage Terrance Williams
alex is great, as well as the mgr.....she's the best...
September 6, 2016
Google Public Storage Alyssa Lazzaro
Caitlin and Sherise, are the best. They provided me with helpful service and made sure that my unit fit my personal need. If you need to store your belongings come here. The service is helpful, genuine, and overall excellent!!!
August 1, 2016
Google Public Storage Nfynyty
Sharise (and I think I spelled that wrong but I'm at least close) This woman was as helpful as could be she assisted me by reminder of due payment and Even looked up my gate code for me when I forgot it which made me feel special because as I was handing her my ID she said "that's alright Mr Townsend I remember you. Awww I was like what a sweet kid always with a smile and never afaid to interact with a customer. I'll never go anywhere else for my storage needs.
June 3, 2016
Google Public Storage raymond carl
Leslie was great. Really made a stressful situation alot easier. Thanks again !
May 3, 2016
Google Public Storage calista anne marie
sherice was very helpful she answered all of my dads questions shes the lady to see
April 20, 2016
Google Public Storage anthony lobraco
Dj was very nice and got me in my new unit very quickly very happy with his customer service
April 8, 2016
Google Public Storage Kyle Pollock
Sherise was a big help in explaining and understanding our needs. Shes very easy to talk to and definitely made the process run smoothly!
April 5, 2016
Google Public Storage Dave Egerton
Sherice was easy to deal with. I moved from cube smart to here due to lack of customer service. Move in couldn't go any smoother. thanks
March 7, 2016
Google Public Storage elizabeth donnelly
Debbie and Sherice were very helpful showing me units today. they were professional and friendly. they gave suffice with a smile.
March 7, 2016
Google Public Storage Jennifer DiBella
Debbie and Sherise were very helpful today with the packaging supplies I purchased. I was also able to purchase some great mattress covers for protection. Would highly recommend Public Storage for your storage needs.
February 21, 2016
Google Public Storage Dave Banks
personable knowledgeable curteous friendly and efficient. and i will add attentive. all questions answered. very through nothing left undone everything in order. a pleasure to do business
February 15, 2016
Google Public Storage calvin grant
Sherise like omg eeeee raw that lady knows her stuff and she even have me a truthful answer to a simple question. No one dose that anymore. I love it!!!
February 5, 2016
Google Public Storage ron rose
sherise was a great help nice to work with
January 16, 2016
Google Public Storage Daniel Ryan
Sherice was very helpful
January 5, 2016
Google Public Storage Alex Rodriguez
December 16, 2015
Google Public Storage Juan Cespedes
Lady was very friendly . I will recommend this facility to another person.
December 13, 2015
Google Public Storage lita4u2da
Sherisa was really helpful today with us . Thx :)
December 13, 2015
Google Public Storage Court K
Amazing service Sherise was so helpful! She helped me and my dad get a storage! Thanks for being so handy dandy!
November 18, 2015
Google Public Storage judd nilles
November 5, 2015
Google Public Storage Kayla Mendoza
Sherise was more than helpful!! She was considerate and compassionate with what we were looking for and very attentive with our needs!! She is very friendly and a great worker!
November 4, 2015
Google Public Storage Allan Hausfeld
Sherise and Cortney did a wonderful job showing me different units until I found one that would suit my needs. The check-in process was quick, professional and friendly. I would recommend this site to anyone I knew who needed extra storage space.
October 27, 2015
Google Public Storage Christine Cedergren
I had great experience at this public storage. Sherise took her time to explain everything in detail and answered all our questions. She was a pleasure to do business with . Her trainee Courtney did a great job as well!
October 26, 2015
Google Public Storage Rey Acevedo
Sherise was very helpful and polite. I will recommend her to all my friends. She took great care of me
October 4, 2015
Google Public Storage Michael Greenberg
Sherise was a big help loved the servive
September 30, 2015
Google Public Storage Nathan Moore
Sherise Acevedo clearly cares about her customers. She takes the time to patiently answer questions even for the people like me who have way too many questions. The facility is clean and well kept. I will definitely be back to rent my space after I move to my new apartment.
August 26, 2015
Google Public Storage Natacha Acevedo
Sherise was very helpful when i called
August 26, 2015
Google Public Storage Lori Acevedo
Sherise was very professional and knowledgeable.
August 6, 2015
Google Public Storage Cora Chatman
Currently nothing was damaged or stolen. I was notified before they were going to paint and was given plastic to cover and protect my belongings. When snow was blocking my unit the staffer came out and shoveled. Thanks
July 10, 2015
Google Public Storage Angela Lee
Sherise was so helpful.
July 10, 2015
Google Public Storage Jasmine Beckett
Sherishe was such a great help !
June 2, 2015
Google Public Storage Mackenzie Bach
Would for sure reuse this storage facility. Sherise was so very helpful. Pleasant, happy and knowledgeable.
May 27, 2015
Google Public Storage Justin Konrick
Great service from sherise and David good house and reliable place to keep ur personal stuff safe
May 8, 2015
Google Public Storage Nicolas Mazza
Best staff, clean facility, easy access.
May 2, 2015
Google Public Storage Lissett Eberman
Sherise was very helpful and nice
April 13, 2015
Google Public Storage Palmer Delmus
I loved the service and the costumer service of the young lady sherise was very helpful thank you
March 20, 2015
Google Public Storage J Gov
Megan is always so helpful and sweet. She cares about the customer's and what they need, which is important for someone who doesn't know about storage units too well. Property is clean and well maintained, and Megan is always in the office to help!
March 2, 2015
Google Public Storage James Ayres
I have been using this location for two years now and have been very happy with the service there. Sherise is a great help whenever I need it.
September 4, 2014
Google Public Storage Ray Fligg
Definitely this is one of the best storage properties I've ever used. Its well organizes, clean and has a great layout. I have to give a shout out to Scott who works there. He was extremely helpful and couldn't do enough to help me. He's really customer focused.......thanks Scott for all your help. Lex (Larry) Nilsen
August 29, 2014
Google Public Storage Stephanie heinrichs
It was fast and easy. Megan provided great customer service and was very kind and helpful. She made sure I understood everything and made me feel very comfortable.
May 31, 2014
Google Public Storage Steve Tolzien
Great service no problem Alex is fantastic to work with.
May 15, 2014
Google Public Storage Heather Pounds
Scott was very helpful. I couldn't get into my storage unit and he came and helped me get it open. In addition he helped me rearrange boxes so I wouldn't have this problem again! Thanks for the help!
May 8, 2014
Google Public Storage Taunesha Carpenter
Scott was great help at this location
April 29, 2014
Google Public Storage Alarice Ramiscal
I've had Public Storage once before but this place is "different"... The woman behind the counter, Sheranese, was more than helpful with my 20 questions and 20 phone calls before coming to the site.
April 28, 2014
Google Public Storage Melissa johansen
Very helpful and explained everything in great detail. Great customer service from Sheranese!!! Thank you
April 25, 2014
Google Public Storage Vinnetta Washington
I went there to buy boxes and although they where very pricey Sherrie was very helpful with helping me
April 25, 2014
Google Public Storage autumn carter
Sheri, was very helpful in renting my unit. I was able to get all the services i needed and she was very polite. Great manager
April 18, 2014
Google Public Storage Teri Prodzenski
Very nice Alex was a great help. With a real tricky issue :)☆☆☆☆
April 4, 2014
Google Public Storage Matt Knize
Sheranese was a great help with me storing my goods she knew exactly what size i needed and she knew the things I needed to.protect my furniture all of her suggestions where very helpful she was the friendliest person and great personality i will for sure tell others about this storage place you rock Sheranese
March 22, 2014
Google Public Storage relaxnrender
This was my first time using a storage facility, and Public Storage was my first choice. I am very pleased with my service and all my thanks goes to a nice man named Alex, who helped me out with the whole process. It is in a good location, and the prices were great. We're in the process of moving stuff and this is a good place to store it until the summer when we can sort through everything and determine what we want to keep or sell. All in all, great service and good prices. Its good to see that in a business!
March 14, 2014
Google Public Storage Jim Nord
I just rented a storage unit from Sherrie and her customer service was great she was very helpful and sweet. I would recommend this facility and her customer service to others.
March 6, 2014
Google Public Storage Trisha Southern
Justice did a great job helping me with finding the correct unit. Very good person to work with. I would recommend this to anyone.
March 6, 2014
Google Public Storage Molly Fosterling
Justice did a great job to fulfill my needs quickly and efficiently. I would recommend having him help you too!
December 2, 2013
Google Public Storage Denise Cusimano
Tori was very helpful, very professional.
November 22, 2013
Google Public Storage Ryan Ciran
Sheranese was fantastic and super quick in getting me set up with my storage space. Very professional and helpful
August 20, 2013
Google Public Storage Walt Presser
Tori was very efficient and helpful during visit and I was able to rent a space the same day I came in.
May 29, 2013
Google Public Storage John Davis
I called to rent a unit and the manager Ann was very helpfull. She said I could come in and rent right away. When I get there she showed me my unit and sold me some boxes so I could finish packing and move in. Thank you Ann for all your help and for caring John