Public Storage Self-Storage Units at 1000 E Lake Street, Hanover Park, IL

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 50/moSmall 5'x5'- Outside unit
- Drive-up access
$ 50/mo $67Best Price Label -
5'x8'Online only price$ 59/moSmall 5'x8'- Outside unit
- Drive-up access
$ 59/mo $79Best Price Label -
5'x10'Online only price$ 70/moSmall 5'x10'- Outside unit
- Drive-up access
$ 70/mo $93Best Price Label -
10'x10'Online only price$ 136/moMedium 10'x10'- Outside unit
- Drive-up access
$ 136/mo $181Best Price Label -
10'x20'Online only price$ 146/moParking 10'x20'- Uncovered parking
$ 146/mo $194Best Price Label -
10'x15'Online only price$ 149/moLarge 10'x15'- Outside unit
- Drive-up access
$ 149/mo $198Best Price Label2 unit left! -
10'x20'Online only price$ 224/moLarge 10'x20'- Outside unit
- Drive-up access
$ 224/mo $298Best Price Label -
10'x25'Online only price$ 274/moLarge 10'x25'- Outside unit
- Drive-up access
$ 274/mo $ 274Best Price Label -
10'x29'Online only price$ 292/moLarge 10'x29'- Outside unit
- Drive-up access
$ 292/mo $ 292Best Price Label -
10'x30'Online only price$ 336/moLarge 10'x30'- Outside unit
- Drive-up access
$ 336/mo $ 336Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Hanover Park
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Hanover Park Storage Units On U.S. Route 20
Public Storage in Hanover Park, located on the south side of Lake Street between Gary Avenue and County Farm Road, has all kinds of self storage units for customers in the suburbs west of O'Hare International Airport.
Perfect for folks in northwest Cook County or the north side of DuPage County, this storage facility offers a large selection of outdoor storage units in multiple sizes. There are also storage options for cars, trucks, boats and RVs.
Daytrips out to Hawk Hollow are a snap when keeping all of the necessary gear, including backpacks, walking shoes and binoculars, in a 5x5 storage unit at this location.
Easily clear out a messy garage near Keeneyville or a crowded basement near Bartlett with the help of a 10x20 storage unit, or empty an entire five-bedroom home into a large 10x30 storage unit.
Other amenities offered at this location include a property manager who lives on site, a gated storage area with key-code entry and moving supplies sold inside the rental office, including moving boxes, tape and bubble wrap.
A diverse community that continually attracts young families and young professionals, Hanover Park continues to build on the success of past generations with thriving businesses, new home development and plenty of outdoor, recreational options all nearby.
Public Storage looks forward to offering cheap storage units to customers throughout Hanover Park and the surrounding neighborhoods year after year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 279)
Sandy & Shawn are the best!
Thank you so much helping my family truly a blessing
Communication errors
Sandra was a perfect help she was sweet and showed use how to navigate through the app and the storage lot
Nice place to store my stuff!
Shawn was a great help very professional good customer service thank u
Caprice is the best thanks for all the hard work you did for me to get the rental keep up the great work
Caprice was awesome great service love her energy great personality
Caprice was quick and friendly great customer service with my rental this morning love the service
Thanks for help the caprice
Everything was great dj helped me find the right space
I was at your public storage yesterday at night . Security walking around .this is the best addition feels more secure and safe keep it up. Keep security at night permanent
Dj was fantastic! Super quick rental process, in and out, and it's a great location!
There is no possible way this company has 5 stars. 4 years ago, I was moving out of state and needed a place to store my things. I signed up for Public Storage and thought I had found a good storage company. Not even a year later they started increasing my rent. I even asked when I started if this was a fixed rate, and I was told that it could change in a few years due to upgrading the facility. Here we are 5 years later, and they are trying to bump my 33 payments to $100. a 196% increase. I came home to see the facility and it still is a complete dump. No cameras, no upgrades, NOTHING. I've tried a few times to call their facility and I've been on hold for 45 minutes every time. Do yourself a favor and don't trust this company. Don't give them a dollar of your money. They are crooks who won't hesitate to take advantage of your business.
DJ He helped me and he is a kind and helpful person. I am very grateful.
DJ was very friendly and extremely accommodating. Property has been there for years. So well kept I thought it was new. Marvin
Ive used this public storage for roughly 6 months. Its been great! The property is well maintained and the people are wonderful. Lori was who ive worked with most, was very helpful and most importantly kind. I highly recommend this facility!
Professionalism and kindness all in one place. Great pricing and top notch customer service. Would recommend to any and every one.
Dj is always very helpful and informative when I have questions or concerns.
Having your valuables away from you is already nerve-racking but after talking with the staff and seeing the entire facility my mind can be at ease. Deniz was so helpful! Thanks again
DJ followed up with me every step of the way. Helped make our move from 1 unit to another painless . Thank you!
DJ is very helpful
I lika this placa
Love the customer service!! We experience a little bit of water in our unit in which I store an Very antique Item and as soon as I notified DJ he right away made arrangements for a different unit and insured I felt my antique piece was safe by following up with me to make sure everything is well with the new unit! And this why this has been the only storage unit I come to Thank you DJ, blessing !!
Staff was super friendly and helpful...... facility is extremely clean, Dj is super helpful throughout these 2 years. Now that I’ve moved out to Gurnee I just had to move everything from storage, but if anyone is looking to rent a space talk to Dj and he will go above and beyond for you. Thanks Dj for everything.
This location is the best fast service Im very happy thank you dj
Ms.Lori Egen Mr. D.J Ms.Tamyia Great Job Friendly Professional Thanks love them all🙏❤️
I went in today with questions about an unit i spoke with Tamyia she was very helpful and nice.
Every time I have had to visit this facility it has been raddled with difficulties. There was one instance where the lock broke to my storage unit and we had to get help from management, but they were no where to be found. I have written to/called Public Storage HQ describing my experience and received EVEN LESS help!
Was in need of boxes and I was assisted by a very helpful young lady by the names of Tamyia she came through when I really needed help thanks again for your professionalism and bright smile. Would recommend this location to anyone
Lori was very friendly and helpful, she introduced me to the online app by showing me a easy way of getting in and out the gate without getting out of my car. I’m very grateful. Thanks Lori, you’re personality and Morning smile made me smile😊
Started reservation online but had too many questions. Went to location on Lake st in Hanover park, DJ was wonderful.explained everything and was so professional and respectful.
Had a wonderful experience renting a storage unit at the 1000 E Lake St location. DJ is great to work with, very helpful and went out of his way to make sure I chose the right unit for my needs and patiently explained every step of the process. I would not hesitate to recommend this storage facility if I was asked for a recommendation.
D.J was very kind and professional very helpful helped me out make the right choice with my storage unit..made my day after a stressful day of running around handling errands definitely recommend anyone to visit this location if your looking for good customer service.
The store manager was so very helpful and walked me thru the entire process and was able to help me get my unit. Location is great. Very thankful for their nice demeanor!
Great place! Lori has amazing customer service experience. She did everything to help me park my vehicles and finding a spot where I can get in an out. Very secure place. Happy to have found this place!
Great storage facility, great manager (DJ). I started the process online (needed a parking spot for a vehicle), and the Public Storage website gave me a spot that was big enough but it was a bit difficult to maneuver into it. I talked to DJ, and he walked the facility with me to look at other spots. He set me up with a similar spot but easy to back in. He took care of the transfer of my contract to the new spot and had me on my way.
Public Storage is the best for storage. Very clean site and DJ was more than helpful when I came in to store my belongings!
The experience of renting at 1000 E Lake St, Hanove Park, IL has been fantastic. DJ, the property manager is wonderful with exceptional customer service. Happily answered any questions i brought up with him. I required two large units. Units and the overall facility is super clean! thank you DJ:)
1000 East Lake St. public storage, one of the cleanest well-maintained facilities I’ve ever seen, DJ the manager is very friendly and very helpful, if anyone is looking to store furniture cars boats trailers this is the location, strongly recommend.
Yeheeeeyyy Mr DJ his an awesome property manager it help us a lot and always available when you call and in person. Keep up the good work
Expensive, warning, lease for short term only!!
this place is great that guy dj helped me cuz i was confuzed he took an extra few minutes to explain certain aspects for me. he was knowledgeable and professional thanks guy.
Dj is a great manager helped me move out and gave me all the information i need while i was here thanks so much
Great service and a great staff. Go in and see DJ or Ashley. They will take care of you!! Well been here for 9 months now. 110 out of 100 percent company. Great Staff led by DJ. I recently got back from out of town. Yasenia showed me new things with app and shows up like a leader. Highly recommend to all that come here to come and see fir yourself! Happy 4th of July America! 2021
LAURIE Was So Helpful With Any Questions That I Had ‼️I Really Appreciated her Attentiveness , She Made Things So Much Better I Was Very Pleased ‼️💯 I Would Recommend The “ 1000 E Lake Street Hanover Park” Location & LAURIE To ALL Of My Friends & Family. Thanks Again
Very nice place to store your things very clean had no issues. DJ and Lori help me with any questions that I had. I've use this location a few times its convenient. Thanks
DJ was very informative and professional... Rhank you for the great service.
Customer service here is absolutely awesome I love this public storage this should be the only one in the area that I would go to. There are five other locations in this area and I would strongly suggest coming to 1000 East Lake Street public storage.
Very clean, nice units. Had some questions, and DJ was very helpful in answering all of them! Thank you!
D.J has been very helpful and professional throughout the process. I am very pleased with this location thus far. Been here for over 4 years now and everything's been perfect. DJ is the epitome of customer service, and should be the example for all other PS employees. Would highly recommend DJ and this location at 1000 E. Lake St., in Hanover Park. .
Clean storage units ,DJ answered all my questions and assisted me in getting a unit.
DJ provide me with all needed info in very friendly and professional way. So far I can definitely recommend this place to anyone.
DJ is the best! He’s always so helpful!
Well taking care of facility, great customer services from DJ
What a great experience I had, David was extremely helpful and followed co-vid guidelines to a T.I felt so safe the entire time and would recommend this facility to anyone. So professional and kind.
I was looking for a new storage facility that was clean, wow did I luck out here! So clean! David helped me and I couldn’t have been a luckier gal than getting this gentleman to assist to me.
David was so helpful with any questions that I had. I really appreciated his attentiveness and this site was very clean. Would recommend this site and David to any of my friends.
I am not very acclimated with how things work but I would strongly suggest DJ at public storage. He helped walk me thru the process.. A big thank you!!
Love this place, very friendly staff. DJ and Lori are the best! You can trust this place.
The place was very clean and DJ was very helpful with all the information I needed. I'm very satisfied with how things went on my visit there and that they had me in and out. Thanks
Awesome service
I can not recommend this facility and DJ enough. He answered our questions and helped us through the process with all the necessary information and a great sense of humor. We will be back with our next remodel in the Spring. Thank you!
Ashley was very helpful.
DJ was a great help Very friendly and fast service
After discussing with management the misunderstanding I had with Public storage I have now updated my review of their business. They called me and worked out an issue I had and I'm now a happy customer.
Exceptional, Professional and above and beyond expectation Customer Service, I have been using Public Storage for about a year. Lost my job during this epidemic and with the assistance of DJ, I am grateful for all of his help and assistance, couldn't have asked for a better person.
This public storage has helped us tremendously while growing our business. Kari is awesome to work with.
Kari gave me outstanding customer service and really assisted me through the whole process of storage rental.
Stored my car here for 3 months and the manager Kari was amazing!
Just rented today with Kari, I’ve been with PS for YEARS! Great experience!
Just rented today with Kari, pleasant experience.
Kari is awesome! Definitely recommend!
This was my first time renting a storage and I can't tell you how easy and pleasant this transaction was. Katie is the best and very lenient in accommodating my requests. Left on a very good note and will come back again if I need storage.
Kari was so amazing and helpful!!!! Especially in the snowstorm. Got us all set up with ease! Thank you so much!
Kelly was amazing! Excellent customer service
Kelly was amazing.
Just rented today with Kari and had a good experience! Super happy!
Great Storage place! Kari was very helpful, got excellent service from beginning to end, glad she is here at Public Storage.
Ive rented here for months and i like the location. The office manager Kari is nice and helps me every time i come in the office to pay my bill.
I had been looking for a place to park my company’s 14’ dump trailer. Carrie went above and beyond to help find a spot that I could easily pull in and out of daily. She was extremely helpful, and super professional, patient, and friendly even after trying 4 different spots! Thank you also to Nicole who checked me in, setup my account and took the time to show me my spot on a cold, snowy day. I highly recommend THIS Public Storage. Customer service is top notch!
Nice and professional
Kari is great to work with and always has a smile.
Kari was extra helpful. Thank you.
I just rented today and had and excellent experience. Thanks Kari you’re the best!
Kari is very helpful and very nice. She provided all the details we needed answered any questions we had and provided the best pricing as well. This is a great location!
Just started renting here last month, the manager Kari has really worked with me to make sure I have a good experience renting here. This facility is very clean and I definitely would recommend it.
Great place love the manager
Rented at Public Storage today with Kari and she was super helpful. Appreciate the help today.
Public storage has been awesome experience and Kari and Nathan were very helpful. I would totally recommend public storage. Thank you
Kari: was a wonderful employee; gave me answers and resolutions to make my experience wonderful. Shes very hands on and if you ever decide to use this company in this area: Kari is the one to speak with.
Friendly staff, Lulu was the best! willing to work with you if you need to access your storage locker later at night for work.
Awesome service!! Thank you Kari
Kari noticed my unit was not locked properly and she was very good at explaining things. I have a hard time walking and standing and she opens the door for me and gets a chair out for me. Such a good girl.
Rented with Kari - she was very helpful and awesome!! Highly recommended!!
Came in to make my payment today and met the lovely Kari.
Vivvie was very helpful in finding me the right sized storage. She was friendly and had me in and out in less than 30 minutes.
Rented today Kari was helpful.
Just rented today, Kari was nice.
Just rented today, it was nice. Kari was helpful.
Just rented today with Kari, she was so helpful.
Vivvie was fantastic and so very help!
Just rented today with Kari, she was great.
Kari helped me rent a unit today, very nice lady and facility.
So we called in order to book a reservation in order to store our Slingshot. Kari was so helpful in helping us find the right option for our needs! Upon getting here, she had absolutely no problem showing us different sizes of units & figuring out which was best suited for us. Anytime I had any questions, big or small, she had all the answers & never made us feel bad for asking so many questions. I 100% would recommend this unit & dealing with Kari. She always has a smile on her face and a helpful hand anytime we come to check up on our unit!!!!
Carrie was sweet and informative!
Kari helped me rent my unit today, she was super nice.
I stored here for years, always a pleasant experience. Kari helped me with closing out for the year. Will return next year!
Kari is great and very helpful in and out in no time
Kari was a great help
Kari was very helpful and she was so cheerful. Great customer Service.
Kari helped me rent a space today, she was so friendly and answered all my questions.
Kari has helped every time I come to pay a bill or just to check on my unit nice down to earth best help ever 💯💯💯💯💯
Excellent service! Kari is amazing!
Kari helped me find good prices at a location nearby.
I just met Kari....she is incredibly personable and helpful. Her service was awesome and quick. I was paying my storage late, as Im in-between full time work..so A bit down, but she really made my day.
Kari was very helpful and respectful and helpful of helping me deciding which storage unit I should use because I have many things and she was really really nice and clear
Kari was great and is awesome.
I stopped in today to checkout a storage unit as I am moving into a new home. I didn’t rent today, because we aren’t ready just yet. Kari was so helpful and answered all of our questions perfectly. When we are ready to rent we will be back!
Kari helped me and helped me a lot
This is a great facility. Everything was clean and organized, and Nathan was very helpful. Thank you!
Stopped by today and spoke with Nathan. He was very informative and friendly. When im ready put my things in storage , i will be back to see him. Thank you
Stopped in a few days ago and spoke with a nice young man, Nathan. He helped me with information on some units and always had a smile. That was nice. My boyfriend and I rented one. And I will definitely refer my friends to him.
Visit was thoroughly enjoyable. Nathan was a wealth of knowledge. 10/10 would recommend.
Leandra helped rebt unit today
this place is so great employer leandra is so nice to me and he is so pretty too
Clean area, good pricing and great service. Leandra especially is extremely friendly and always ready to help.
Nathan was a great help and very knowledgable
Nathan had excellent customer service and helped me rent a perfect space for my boat! He led me through the property and helped me detach the trailer when I was struggling. Thanks Nathan!
Excellent service
Leandra was very helpful! I have moved to Arizona, but still have a unit here in Hanover Park, IL and had a lot of questions about transferring my unit, and she really helped me out with some great tips! I am happy with Public Storage and the service I recieved from Leandra!!
I needed a space for a boat and Nathan was awesome. Quick check in. Very friendly and professional. Even offered to help put my boat in the storage unit.
Nathan was very friendly and helpful! He was quick and explained everything so I knew what to expect. Great customer service! Nice storage units :)
This is the first time I public storage and taishima was great at explaining everything to me am so grateful she explained to me the insurance and auto pay she’s a great thank you taishima for all your help your the best!
Great staff very informative, was a breeze to get a unit all in minutes!
This public storage on lake st is always clean and respectful. The two guys in the store always help me out Nathan and DJ. Always offers me a seat when they see me walking with my cane. And calls me to left me know that my payments go through.
Nathan was a pleasure to deal with
Awsome place..clean and accessible .Would rent there again
Nathan and Sarah were very helpful. I always have a good experiencec when i visit the office. They are always willing to help in whatever way possible.
Over-priced for what you get.
Nathan was great.. place is nice and clean
Great staff Nathan helped me out.
Very courteous and friendly service both from Tanisha on the phone and Nathan at the office. Prices are reasonable and the property is well maintained.
Nathan was very informative. Answered all my questions with ease. Would definitely suggest Nathan and this public storage to friends and family.
Nathan was able to find us the perfect unit even in the blistering cold. He was extremely friendly and very helpful. Great service!
Debbie was very helpful and made the process of purchasing unit easy!!!
DJ was very helpful in finding the right unit, for the perfect space, and the best price. I would suggest everyone use his storage location due to the beautiful property and his excellent customer service that went beyond what I have experienced at storage locations in the past. Thanks DJ!
DJ was very patient answering my questions. He was excellent helping me find the right unit. Very thankful. Great place to store any clutter sitting at home
David (DJ) was very informative and polite.
I had an excellent sign up with DJ. I would reccomend him to anyone who needs a unit.
Need stop signs because ppl were driving unsafe
DJ gave exceptional service and answered all questions. Great price .. easy in easy out location. :)
This place was easy to get a unit and very helpful, the storages are clean and very well kept, very easy access to them. Overall staff is very friendly and DJ is very understanding and helpful.
Dan is the man. He is very knowledgeable. He showed me all the items PS offers without pressuring me to purchase anything he let me know the items will be available or they can get it for me. Very clean and organized
Nathan was awesome at finding me the best unit for what I needed! Great customer service and clean units! Thank you!
Dan was wonderful and very helpful
DJ was very helpful and kind! He helped and answered all my questions. Awesome employee!!!
DJ was great very helpful very knowledgeable thank you very much it was a great experience
Great service deserves recognition. My experience at this location was great. The staff was very friendly knowledgeable and provided great customer service. I will be recomending this to friends and family.
E.J. was very helpful when we started and throughout our stay.He always checked with us when we saw him.Very polite and if we need a unit would feel comfortable working with him.Peter Coppola
Clean storage unit. Very organized. Good price. David was very helpful and thorough with all his explanations. Recommend.
Dj good property manager all ways friendly . Keeps place clean and all ways gets things fixed fast when they brake down A++++
Mr David was wonderful he explained everything and truly assisted me and my sister with our timing to get the unit.
Dan did a great job answering my questions and renting me a storage unit.
We originally were going to rent a storage unit from a location in Elgin and their customer service was very poor. We ended up heading to this location and were EXTREMELY pleased with everything! Thank you to Leslie for offering great customer service!
Need to be more involved in inspection s of units, would have rented, however holes in roof, side panels have holes, mice problems
This was a good experience! DJ was very helpful! Felt very secure and was very clean!
Very clean, good place, great employees
D.J. did a great job with his knowledge and excellent customer service. Highly recommend this location.
Iv had all very great service, bo problems, very clean,informative, i recently had to make a payment, the day i went to pay the computer was real slow i swiped my debit card 3 times ..before it finally accepted it..thought i was all good ..i received a confirmation on my payment to my surprise i was charged almost 700$ more than i was supposed to...my financial situation is real tight at the moment. ..i called they gave me the phone # to the site mgr...& said please allow 24 to 48 hrs for a call back i left alberto my message. .and i started freaking out ..alberto called me back with in 10 min and reversed those charges ... wow what great professional,customer care....i can't thank him enough. ..outstanding its hard to find people that care and that are professional in there work these days...again alberto thank you again. ...and it was no ones fault. .had a issue & it was resolved so fast.....
DJ was very helpful in setting up the account. Quick and efficient. Thanks Public Storage!
Price rises as demand rises.
DJ thanks for making our first time with Public Storage a wonderful experience! Checking in on the first day was fast and easy and you answered all of our questions and concerns. As I suggested when we were there, I think this facility should have a golf cart to transport customers when showing storage rooms. Its very convenient and saves a lot of time, versus having to walk around the facility. We came around 11am and DJ was the only one there... what if another customer came and had to wait? It would be a faster process with a golf cart.
Have been with them a few months. Mary is the best person to deal with. No complaints!
The staff here were very helpful and knew what they were talking about. I had a lot of questions about the sizes and they were very accommodating. The storage units themselves are very easy to access and easy to move into to. I would recommend this place to anyone I know! Update: I have recently moved out of my storage unit here and the process was flawless and easy. I can't thank this Public Storage and their staff enough for making this transition in my life so easy. I appreciate this location and their staff! If I need a storage unit again, I will definitely come back! Check it out for yourselves!
Great place D.J helped me get the right size unit and was very helpful
Dj was very helpful
Ive used storage facilities a few times over the years and getting one this time was by far the best experience. Dj answered all my questions and showed me everything great, but days later when i was loading it i acually saw him walking around in the cold at night making sure everything was safe n secure! I know some wouldnt of bothered but he did.
Great professional service! Darlene is fast and friendly. The space was clean and tidy.
Manager was super friendly and helpful. Storage unit was clean & dry. Property was clean, and otherwise well maintained. Cameras all over the place. I can definitely recommend this place.
DJ is the best great guy ! very helpful he is on top of things the place is clean anyone looking to store anything this place is great they keep an eye on things im very comfortable with my stuff stored here thanks DJ....Bryan Lamp.
Great people, great place. Very helpful.
DJ really helped me out of a jam. He was a great help and listened to the questions i had so we could come up with a plan.
I've been a customer since 2010. The place is kept clean and well lit after dusk. There is an excellent choice of storage options for both vehicles and personal / business property. Businesses have optional 24 hour access. Friendly staff.
Mr David was really good customer service with his job he explained everything good and how things work his really good attitude
Awesome job great attitude full of energy and the most important very professional thanks for everything Mr David (dj). Keep the great job
PUBLIC STORAGE, I CHOOSE YOU! DJ is A-OK! He explained everything perfectly, clearly, and I am now confident as a first time renter with storage!
Great experience over here. Daniel was a great help, very friendly. Would definitely recommend this place
D.J. IS HELPFUL WITH ALL MY QUESTIONS THANKS SO MUCH FOR ALL YOUR HELP
Daniel was real easy going and professional. Had zero problems the whole time I was there. Great experience.
Dj is a great customer service associate very friendly and helpful
At this point these people who work here have the WORST customer service I've ever seen. The people who work here are transferred off the street no qualifications to do this job what so ever! They lie, are rude, not flexible at all & your honestly better off storing your items in a friend garage or basement. The price of your unit fluctuates and they don't give you notice and if they do it's AFTER it's already gone up. Jus not worth your money or the hassle. No level of management just regular ass people who sit on the office all day on their phone. They throw our their district manager who isn't much help as well and you have to contact him if there an issue smh it's ridiculous don't Rec at all
I had a wonderful experience when I visited this location. DJ and Princess were very helpful and knowledge. Great experience.
It honestly takes a lot for me to write a review, I am typically way too busy to even bother with it, but my experience here was absolutely amazing. DJ and Caitlin were extremely friendly and made my experience painless. When I got there they had my spot ready and they helped me fill out all of my paperwork and answered any questions I had. They were extremely knowledgeable. I have dealt with a few public storage facilities in the past and this was BY FAR my best experience. I would recommend this location and Caitlin and DJ to any one of my friends or family because they were truly salt of the earth people that were a great help in making my storing process extremely simple with no headaches. Bottom line is I would recommend them and this location to a friend or loved one and I will be storing here in the future for any other storage needs I may have. Thank you DJ and Caitlin!
Sherise is a great employee
Sheriff is a great emplyee
The staff is really nice and helpful, units and property are clean. Tracy in particular has been great to deal with when I go in to pay for our unit.
Today I went to public Storage my first time ever using Tiacy helped me she did amazing job I was unsure If wanted to get boxes and she helped me get a great package it's a great place to go to my first experience was definitely a good she needs a raise
Sherise qas vey helpful. She really knows jer stuff!!
Great experience Sherise was extremely helpful and kind.
Sherise was awesome!!!
Sherise was real hepfull
alex is great, as well as the mgr.....she's the best...
Caitlin and Sherise, are the best. They provided me with helpful service and made sure that my unit fit my personal need. If you need to store your belongings come here. The service is helpful, genuine, and overall excellent!!!
Sharise (and I think I spelled that wrong but I'm at least close) This woman was as helpful as could be she assisted me by reminder of due payment and Even looked up my gate code for me when I forgot it which made me feel special because as I was handing her my ID she said "that's alright Mr Townsend I remember you. Awww I was like what a sweet kid always with a smile and never afaid to interact with a customer. I'll never go anywhere else for my storage needs.
Leslie was great. Really made a stressful situation alot easier. Thanks again !
sherice was very helpful she answered all of my dads questions shes the lady to see
Dj was very nice and got me in my new unit very quickly very happy with his customer service
Sherise was a big help in explaining and understanding our needs. Shes very easy to talk to and definitely made the process run smoothly!
Sherice was easy to deal with. I moved from cube smart to here due to lack of customer service. Move in couldn't go any smoother. thanks
Debbie and Sherice were very helpful showing me units today. they were professional and friendly. they gave suffice with a smile.
Debbie and Sherise were very helpful today with the packaging supplies I purchased. I was also able to purchase some great mattress covers for protection. Would highly recommend Public Storage for your storage needs.
personable knowledgeable curteous friendly and efficient. and i will add attentive. all questions answered. very through nothing left undone everything in order. a pleasure to do business
Sherise like omg eeeee raw that lady knows her stuff and she even have me a truthful answer to a simple question. No one dose that anymore. I love it!!!
sherise was a great help nice to work with
Sherice was very helpful
Lady was very friendly . I will recommend this facility to another person.
Sherisa was really helpful today with us . Thx :)
Amazing service Sherise was so helpful! She helped me and my dad get a storage! Thanks for being so handy dandy!
Sherise was more than helpful!! She was considerate and compassionate with what we were looking for and very attentive with our needs!! She is very friendly and a great worker!
Sherise and Cortney did a wonderful job showing me different units until I found one that would suit my needs. The check-in process was quick, professional and friendly. I would recommend this site to anyone I knew who needed extra storage space.
I had great experience at this public storage. Sherise took her time to explain everything in detail and answered all our questions. She was a pleasure to do business with . Her trainee Courtney did a great job as well!
Sherise was very helpful and polite. I will recommend her to all my friends. She took great care of me
Sherise was a big help loved the servive
Sherise Acevedo clearly cares about her customers. She takes the time to patiently answer questions even for the people like me who have way too many questions. The facility is clean and well kept. I will definitely be back to rent my space after I move to my new apartment.
Sherise was very helpful when i called
Sherise was very professional and knowledgeable.
Currently nothing was damaged or stolen. I was notified before they were going to paint and was given plastic to cover and protect my belongings. When snow was blocking my unit the staffer came out and shoveled. Thanks
Sherise was so helpful.
Sherishe was such a great help !
Would for sure reuse this storage facility. Sherise was so very helpful. Pleasant, happy and knowledgeable.
Great service from sherise and David good house and reliable place to keep ur personal stuff safe
Best staff, clean facility, easy access.
Sherise was very helpful and nice
I loved the service and the costumer service of the young lady sherise was very helpful thank you
Megan is always so helpful and sweet. She cares about the customer's and what they need, which is important for someone who doesn't know about storage units too well. Property is clean and well maintained, and Megan is always in the office to help!
I have been using this location for two years now and have been very happy with the service there. Sherise is a great help whenever I need it.
Definitely this is one of the best storage properties I've ever used. Its well organizes, clean and has a great layout. I have to give a shout out to Scott who works there. He was extremely helpful and couldn't do enough to help me. He's really customer focused.......thanks Scott for all your help. Lex (Larry) Nilsen
It was fast and easy. Megan provided great customer service and was very kind and helpful. She made sure I understood everything and made me feel very comfortable.
Great service no problem Alex is fantastic to work with.
Scott was very helpful. I couldn't get into my storage unit and he came and helped me get it open. In addition he helped me rearrange boxes so I wouldn't have this problem again! Thanks for the help!
Scott was great help at this location
I've had Public Storage once before but this place is "different"... The woman behind the counter, Sheranese, was more than helpful with my 20 questions and 20 phone calls before coming to the site.
Very helpful and explained everything in great detail. Great customer service from Sheranese!!! Thank you
I went there to buy boxes and although they where very pricey Sherrie was very helpful with helping me
Sheri, was very helpful in renting my unit. I was able to get all the services i needed and she was very polite. Great manager
Very nice Alex was a great help. With a real tricky issue :)☆☆☆☆
Sheranese was a great help with me storing my goods she knew exactly what size i needed and she knew the things I needed to.protect my furniture all of her suggestions where very helpful she was the friendliest person and great personality i will for sure tell others about this storage place you rock Sheranese
This was my first time using a storage facility, and Public Storage was my first choice. I am very pleased with my service and all my thanks goes to a nice man named Alex, who helped me out with the whole process. It is in a good location, and the prices were great. We're in the process of moving stuff and this is a good place to store it until the summer when we can sort through everything and determine what we want to keep or sell. All in all, great service and good prices. Its good to see that in a business!
I just rented a storage unit from Sherrie and her customer service was great she was very helpful and sweet. I would recommend this facility and her customer service to others.
Justice did a great job helping me with finding the correct unit. Very good person to work with. I would recommend this to anyone.
Justice did a great job to fulfill my needs quickly and efficiently. I would recommend having him help you too!
Tori was very helpful, very professional.
Sheranese was fantastic and super quick in getting me set up with my storage space. Very professional and helpful
Tori was very efficient and helpful during visit and I was able to rent a space the same day I came in.
I called to rent a unit and the manager Ann was very helpfull. She said I could come in and rent right away. When I get there she showed me my unit and sold me some boxes so I could finish packing and move in. Thank you Ann for all your help and for caring John