Public Storage Self-Storage Units at 5838 N Pulaski Road, Chicago, IL

always great customer care, clean facility, mgr extremely helpful.

Alfonso was awesom helpwas very helpful and very pleasant. Great attitude and a wonderful personality.

Great place!!!! Haven’t been in a while - I stupidly broke my key in my lock!!! Love always being able to reach someone!! Way above and beyond!!! Alfonso and Public Storage All The Way!!!!!!! Thank you!

Alfonso was very helpful with the moving in process. It was a nice and smoothe process where I was in and out without any issues. Always good to have great customer service. Thanks Alfonso and keep up the awesome work!

renting here for almost 2 years now, this place is great, customer service manager alphanzo is amazing, always pleasant to speak with and the facility stays clean. rent rates can change but the quality of service is excellent.

The property manager Alfonso was awesome! We had trouble with our car starting and he jumped in to help. He was so friendly, and made a stressful moving situation no problem at all. Clearly cares about the place and the customers. Thanks Alfonso!

Alfonso is really nice and he is above and beyond. I highly recommend this place!

My guy Al, stopped in to check on my unit, never a concern, helped me unload a few heavy boxes. Still loving 🥰 this service!

It was great working with Alfonso at the Pulaski Public Storage facility. He is so knowledgeable and takes his time in finding the perfect solution for your storage needs. It's apparent that his goal is customer satisfaction.

Best customer service ever, polite, courteous, and helpful. Alfonso is always eager to make sure the customers leave with a smile and even willing to to help if needed, public storage i commend you for having these managers ones who care!!

I rented a storage space at this location for 14 months. The location was close, the grounds were always clean and the service provided by Alfonso was second to none. Only knock against the place was that the rent increases (10x20 unit started at 266/month, then 366/month after 6 months, then 450/month after 12 months) were rather aggressive and definitely motivated us to get out sooner.

Alfonso, the manager of this location, is fantastic. Not only is he friendly and personable, but he is always there to help us out with whatever we need when we come by. His customer service and knowledge is outstanding. Thank you for your help Alfonso!

Friendly atmosphere very helpful with basically everything. They're very thorough with what you need to know. They take the time to call you back and let you know they are at your service. To Alice, and the rest of the staff and most of all to Alfonso Thank you for all the help. An excellent and exceptional customer service.

Alfonso is the best I have been dealing with him for years now he always accommodates my storage needs and makes it very easy for me 🙏 thank you Alfonso

Alfonso is a lifesaver! He went above and beyond (and I had many requests) all with a smile. Helped me into the perfect locker close to another one I have, answered all of my questions, was an expert on the PS system and navigating the huge facility. Go to Alfonso for your storage needs!

Alfonso at Public Storage provided exceptional service, guiding me effortlessly through the rental process. His professionalism, knowledge, and friendly demeanor made it a stress-free experience. Highly recommended!

Excelent servicio Alfonso

I’ve been storing my items at this location for over a year, fell on some hard times and Alfonso was always there to help me out and make sure my items were always safe. Great customer service couldn’t ask for any better.

Very friendly and patient. Made my day less stressful.

Great customer service and office is very neat and clean. Alfonso always goes Above and beyond to help me. He even helped me pack my last things in the van while it was raining 🌧. Amazing customer service.

My concerns have been addressed by the property manager and I have been told new carts are ordered. Hopefully, in the near future, carts won't be so hard to find. Thanks for your help and addressing any issues I had.

I have been using this facility for several years for my business. Alphonso and his staff have always been such a great help, providing great service and always having such a great attitude to the customers, Don't plan on leaving this facility anytime soon.

Fantastic customer service from Alyssa and Alfonso who went above and beyond to make sure I was able to get the unit I needed and a great price too. They really went the extra mile to help out.

Alfonso is very helpful he help get a better size unit for what I have in my unit so I did not waste money on un needed space

Service was AMAZING Alfonso was FABULOUS

Best customer service highly recommended

Best help I could have I would come here and get my storage space

Excellent Storage Company, the manager Alfonso is a wonderful and kind professional person who is there to help you out. I've always had a good experience there. It is my number one place to go for storage, and I hope you make it yours!

Simple, convenient, and the people who work there are super nice

Great and secured storage. Nice staff

Hello what I can say about this people in storage ..they are good people Alfonso is the best and the new coworker is always outside and clean the property..and Michael the new dm is great

He is very funny and helpful

They are raising the prices 3 times after you put your stuff in the unit the first time, have to think twice before you rent a unit.

Alfonso was so helpful and very courteous.

Alfonso is the best. He was very very patient with me. He helped me from A to Z, even that I gave him hard time. I challenged him and he came up with a solution. I recommend you ask for him when you need help. Honestly no one can help you better than Mr Alfonso.

Betty helped me pay my bill for6 months very patient great customer service

Betty was extremely helpful and friendly.

Betty was very nice and was very patient, My move in went fast and very smoothly she deserves 10 star, very good location and well secure I recommend this location

Great place easy to deal with never had any missed information. Always get emails on my storage unit.before its due..also he do call when it's passed the time..great guy.very much appreciate the notice..always so helpful and polite.

Helped us out right away and found us a storage that benefited us to our needs. Good people to work with!

So far the best public storage location i have used . Alfonso there is amazing guy , super helpful and nice . Thanks guys for making everything easy over there .

Betty was great! She was the best customer service helped us get our first storage unit!

I came in needed help with my gate code and Betty helped me gain access to my gate code very professional very nice lady i recommend this public storage to my friends

Alfonso was the best customer service he help me a lot love this place I recommend it coming here

Alfonso was the best always helping people find what they want at public storage I recommend it coming here.

This company takes advantage of their customers. We've had a unit for over 4 years, always paid on time, have always dealt with the increases, until now. We received a notice that our rent was going up 30%. When we called to ask for a waiver, we were told sure, you'll definitely get it because of your history with us. They continuously use the term "valued customer", which is clearly a joke. We never heard back, even though we were supposed to receive an email verifying the waiver / decrease back to what we have been paying. The going rate for a unit right next door is way lower than what we pay. When we asked them how this is fair, that new customers are more "valued" than us, we were told that moving next door and starting a new account is an option. Seriously? They're vultures. They never bothered to tell us that the increase would remain, and now we have half a month to move, when we could have had the full month. DO NOT rent from them. Customer service is garbage, and they don't "value" anything about their customers.

The best Worker I’ve ever met at public storage Alfonso aka Gary is crazy friendly, great customer service and clean facility although he will get on if you late with payments!!! LoL he’s a good Person!

Came into location was trying to do eRental it wasn't going through betty assisted me and helped me finish the process great customer service shes excellent

Great storage place, would recommend to anyone, very flexible and great customer service.

One word - Alfonso. Or, as i call him, Mr. Wizard. He helped me professionally and co.passionately as a human to another human at a really tough time when i needed to put my life in storage. He is just a pleasure to be around and he makes you feel valued and always is rocking a smile = ] Oh yeah, and the storage is legit, well maintained, and even without cli.ate control my storage doesn't get melty hot on those crazy days.

Best place to go to rent a unit! Alfonso has gone beyond to help me!! Any problem I have alfonso is there to help! Great customer service! Very friendly! If I can give more than a 5 stars I would!!

Couldn't have found a better and more accommodating storage facility. They have went above and beyond to meet our requirements. Easy access, friendly staff, fair prices, and above all customer service is excellent. 5 Stars. Highly recommend

Cannot wait to move my items from this company’s possession!

Location and access. If you are close and a non heated place works this place will work. Remember some more heated and urban location you will wait your turn to unload or used a elevator. Harder to use on bad weather aka during heavy rain or heavy snow or 1 day after blizzard.

Was around the neighborhood and wanted to check out other units and possibly upgrade my space. Alfonso was great at getting my me first rental, and letting me know all of my options for upgrades!

thank you for al the help Alfonso!

All I gotta say is Alfonso is great! Attentive , funny as hell and a great employee. Have been to other locations and have not had a good experience but this will be the one I come back to. Hopefully someone sees this and let’s him know. I’ll be back for sure Update from recent visit: Alfonso is da man! That’s it lol ty for helping

Went to this location and not only got everything I needed but Alfonso even showed me how the app worked and how beneficial it would be going forward! If you need to go to public storage please come here and ask for Alfonso ! If you reading this thank you so much for the help and the laughs Updating my review! Got reminded due to an email I got that this review has been helpful to some others. Went in last weekend and is always good to see the manager Alfonso ! Just like last time he was funny as hell and nice! And even remembers me lol anyways thanks for being so cool man Updating my review once again as I want to recognize my guy Alfonso! Came back for some packing materials and again had a great time just saying hi and getting what I needed! Thanks!

I spoke to a couple of different locations and Alfonso B. was a biggest help! He went out of his way to get my reservation completed. There was a glitch in their system and he took care of it. If you decide to go with Public Storage go with this location. You won’t regret!

Went to this location to get some information and worked with Alfonso. Gave me all the info I needed and decided to rent a unit. Very easy process and Alfonso was super helpful. Will totally recommend to people I know.

This public storage really help you with found a good space and have you laugh all the time. I recommend anyone to go to this place for their storage

Helps alot

Alfonso is a funny and great guy don’t look for Gary when you get there look for Alfonso hell do everything he can to help you

Alfonso has been very nice and helpful from the get go. Customer service is spot on. Only reason I kept my storage here is because of him.

Nothing to brag about. If you need storage they're ok

Great service

Booking our new storage unit was a fast, concise, and non-worrying experience thanks to the assistance of Alfonso. He is knowledgeable about not just his public storage facility, but about the facilities in the area, in general. His expertise, as a property manager, made our booking experience a great experience. Thank you, Sir!

Alfanso, is a good customer serv rep, very helpful.

Alfonso is a stand up guy and very helpful and patient. Glad I didn’t meet Gary, I hear he’s not as nice.

This place is great units are clean and very spacious. It sets it apart from others because of Alfonso, the property manager. He is always helpful and diligent.

Mr Alfonso is a great customer rep, helped me with my storage and also made sure I didn't need anything else he's helpful friendly and service with a smile. will refer more friends to come to this storage facility

Great thanks to Alfonso. Been working with him for a quite a long time. Always available and able to work with my need. Always have a smile on his face!!. Will definitely send him more customers.

Alphonso was a fantastic human being and helped me out with getting a space ASAP! Such a dope and down to Earth person! I owe him real Persian food.

Cannot recommend this public storage enough. Alfonso went above and beyond to help make my move seamless and stress free. Would highly recommend this facility.

Alfonso is so supportive. Super kind. Customer service is amazing

The worker Alfonso was so helpful to me and he is a good guy he helped me a lot and he is a funny guy thanks Alfonso and love this place!

Where do I start? This is my first time renting a storage unit and Alfonso made it seamless for me to do so. It was extremely easy and all the terms were made understandable. I had a great time finding availability and the unit was extremely convenient to access. Alfonso makes you feel at home regardless of the situation you’re in. He comes and checks up on you to make sure everything is going well. He’s more of a friend rather than someone I pay for this unit. When they said friendship comes with a price, they were not wrong! Because you have to buy a unit in order to meet Alfonso haha!

I had gone to other storage companies before selecting this one. The other places had smaller spaces then what is advertised. I was glad that Alfonso helped me. He allowed to me see the space and was able to measure to make sure that my stuff fits. He also helped me with finding the right size and gave me recommendations to better protect my stuff. This is my first experience with storage so he made aware of the space, terms, and found a better rate then what I had seen.

This place is awesome, great storage units and very spacious. Better than the units is the service, the property manager Alfonso. He is the best with customer service. Thanks Alfonso!

Alfonso is great. He honestly made renting a storage unit as easy as possible and answered all of my questions. Super nice and friendly guy

Great place, good rates and the best service possible from Alfonso!

The first time coming in to rent a unit and Alfonso was very kind, he helped me in everything he explained how it worked and guide me thru it . I really recommend him and this location.

Alfonso was great. I set up an appointment online and showed up for my appointment and he took over from there. He made the experience great and I would highly recommend using him. He explained my options and filled my needs.

The first time coming in to rent a unit and the manager was very kind, he helped me in everything he explained how it worked. I recommend this place verryy muchhhh!!! :)

Hello , great place I’m here from 2003 and the new management is the best..Mr Alfonso he do great job always I see him in the hand with broom and when you need help is on 👍🏻👍🏻👍🏻👍🏻

Alfonso is kind and friendly, very easy work whit him. He always has an smile and easy going.

10 stars for Alfonso, best service ever!!!

Totally efficient and friendly and accurate in all my dealings with them.

The fact is that the storage worked fine. I had an inside unit longer than I thought (over 3 years), and after years untouched all things were fine, no damages, no lost and no signal of pests. Lucky! Now, the not so fun facts. I've never saw the friendly guys everyone rave about!! The person (older male) there to check us out, was clearly annoyed with our presence and never gave a welcoming gesture in three days that we were interacting with him. The company will raise your rent, so much that is more worthy to sell or donate things instead of storing for more than a year. Lesson learned. The technical part worked out for us, but there wasn't a good customer service.

This is a great location because of the great manager that works over there running the place I’ve been there a couple times renting a spot then we have a pleasant time and a good service I recommend this place for everybody to come and reserve a place or deal with the office manager at that location at 5838 N. Pulaski

Great staff, great facility.

The storage space a sufficient, clean and easy to access. The real star of this Public storage is the man behind the desk, Alfonso. This man was the genuine definition of customer service. Not only was he kind, friendly and extremely helpful but, cared enough to show me and my partner how to load up our truck and did it with a genuine smile. Truly, thank you Alfonso.

Alfonzo and his team are absolutely amazing. They are very professional and do whatever they can to ensure customer satisfaction. I'm not sure about other locations but for this one is definitely 5⭐

I came to find out more about renting a storage unit, and the staff was incredibly friendly and knew what they were talking about. I didn’t feel uncomfortable asking all my questions and definitely recommend this place!

The best customer service ever. Goes above and beyond and he deserves 10 out of 5 stars.

Best service in the world. Alfonso is the man!!! highly recommended!!

Alfonso is great- fast and efficient service. Much appreciated!

ive rented from this location for years and had nothing but good experiences with the friendly and helpful staffing there. recently Alfonso went above and beyond in terms of helpful service, and i would highly recommend this location!

Staff was not to polite and professional

Alfonso is degrading and condescending. He forgot my appointment time and tried to force me into something more convenient for him and was trying to tell me I was wrong. I called their corporate customer service to complain but they just tried to give me back to him.

They will scam you any way possible. Up charges and scare tactics to get you to pay more. Customer service at local and corporate level is atrocious.

I stored here for a couple of years now ,and the new property manager Alfonso is terrible no words to describe his customer service very rude doesnt seem to wanna help people more interested to be on his ph then wanting to help people

Thanks tia For the excellent service, every question we asked she had an answer. Thanks. I recommend..

Customer service was great.

Very professional guy, Alfonso. Patient with me through the entire ordeal even when i was late for my visit: thanks again!

Nice place

Great service! I used the online rental and it made life so much simpler! Entered my code into the gate and everything that I needed was waiting for me in my unit. For the brief moment that I did speak with someone they were so nice and helpful! Answered any questions I had.

Skip this place, just go to the place next-door. Someone at this location told me all I had to do to vacate my unit was simply clear it out and make sure nothing is in there. I did so, but then I was charged an automatic payment on the second of the month. I called the location and spoke with the manager and they told me I had nothing to worry about and that a refund will be issued. I was given the runaround for several months and still have never gotten this refund. It’s funny how they could take that money out of your account fairly easily but it takes several months for someone to give you a refund? The manager at the location told me it would be in the form of a mailed check, and if I had not received it, it was a post office matter. I disagreed and called Public Storage customer service. They told me to call Accounts Receivable, Then Accounts Receivable told me to call the district manager. Full circle run around. I was given the number to a district manager who never returned any phone calls or offered any sort of explanation whatsoever. I did not even know I would be waiting for a check. I had just assumed this would be a direct deposit situation. I would advise trying the competition next-door, maybe they have better customer service should you ever be in a situation like I am?

Nikka haveThe greatest Customer Service

Terrible place, all my things are destroyed soaking wet on one side molded on the other. Reached out to the insurance company they tell you is required and they will not be assiting with this matter. Store your belongings any where else but this place ask other customers here who are experiencing the same thing apparently this is nothing new.

Alfonso was very helpful and patient! As I was sure I needed a small unit, he walked me through the property and physically showed me the different unit sizes! I’m very grateful that he was so willing to assist me with a pleasant attitude and a huge smile!!

Alfonso is the best guy.They take care of for the customer.

Great customer service. Mr Alfonso was exceptional. Thank you sir !

Puedo rentar un espasio para guardar un carro

How much does it cost to store one vehicle only.

Good service, the guy there Alfonso was very nice guy and helpful. Clean and safe storage.

It’s very good place specially the guy very nice guy (ALFANSO)

ALFANSO is a nice guy! Explained everything in great detail, showed unit, and answered all questions accordingly. Would recommend to anyone and everyone looking for storage best customer service .

Received the best service by Alfonso, thanks for the help. great place to keep your things/stored.

They are really quick and easy going with the customers; specially Alfanso he tried to give us the best customer service. Defiantly will recommend it to friends and family for sure. THANK YOU.

Worker Alfonso is a nice guy, funny and talkative he always open the date for me when he sees me coming and exiting the location, I would give 10 starts if i could.

Nikka has great customer

I was in to get some information about renting a space and ms. Nikka gave me great advice..

Really Amazing Customer service. They are very friendly and know their "stuff." There's no way to go wrong when you got a good working team. They treated me really well and were always optimistic on my storage situation.

I want to express my appreciation and gratitude with the assistance I received from Alfonso. He was very professional, nice, accommodating and very customer oriented. I appreciate all the help and the attentiveness he provide as I walked into the Public Storage with no knowledge and left well informed and knowledgeable. I’m very glad you have Alfonso as an employee, he’s an asset to your company!

Ok, it was my first time to rent a public self storage and I decided to checked on the area near by my place that is in N. Pulaski. The guy there Alfonso Belt was very nice and very helpful. So I decided to rent and of course the service was excellent. I was I am so grateful to him, so glad he was there to assist me. Thanks to him again. And oh, the place itself is very nice!

Very coviniant timings and spacious.

Great customer service, and very nice, clean and safe storage space.

Alfonso is the nicest guy ever. He was super helpful and went above and beyond.

Fred at this property helped me today and he was wonderful to work with. I was tired, cranky, and well into my third hot flash of the day and he was patient, kind, and calming. I've had a storage shed there for over a year and have nothing but great things to say about the helpfulness of the staff and cleanliness of the facility. Today, however, my key didn't work and I really needed another shed for a month to get by with a move. I don't know that I would have been as nice to me as Fred was, but I really appreciated his kindness and in the end my move was very smooth. Absolutely recommend this place and ask for Fred!

I am a new renter at this storage site, I have been at others, BUT have been treated soooo very excellent here. Fred was informative, patient, and clearly spelled out the do's and don'ts. I appreciate service BUT great service must be acknowledged. FRED should be Employee of the Month...or quarter.

I needed to rent a convenient XL space with easy access. Fred escorted me around the facility to make sure I saw location and pricing options. After showing me space and packing materials to properly prepare to house a variety of items, I did business with the most customer oriented professional in the business. I'm so happy to have met and worked Fred!

Second time back for FRED s excellent service

Fred es great today. Rally good servicio AMD helpful.

Received very great helpful service today by Fred. Very clean and organized establishment to store belongings.

22339 Alfonso belt was Excellent Friendly and he’s cool guy to help great service 😎

Rented at this location today and receieved great service from a good guy Fred.

I've been wanting to rent storage space for a while and finally decided to take the plunge. I'm so glad I did. I stopped by this Public Storage facility on 5/4/19 just to check it out and I ended up renting a unit that day. Fred was absolutely wonderful from the moment I walked through the door. He explained the process, showed me the space, and was totally professional the whole time. He even helped me set up some wardrobes in my unit. I would highly recommend this facility.

5stars: Fred did a great job explaining all the details to us and made sure we felt comfortable with what we were doing before we went through with it. He knew exactly what size locker we needed after just a couple of quick questions. Impressed by his patience and knowledge! Thanks Fred! EDIT: 3stars: after storing with public storage for a summer, I returned to find my items had all been damaged from a roof leak in my unit. Thankfully I had purchased adequate insurance coverage and was able to file a claim through the PS insurance. I lowered my rating from 5 to 3 because of the leak and all it brought with it. I kept it at 3 because even though the process was lengthy and a pain, the insurance had me covered and I was able to replace most of my damaged items.

I've been storing here a long time and I always received great customer service from Fred. Great job I highly recommend

Rented with Fred and he was terriclly helpful

Fred was nice guy very professional men thank you

Rented here today was helped by Fred. Just made my day and helped me out.

I have been using this facility for over a year to store excess belongings and to prepare for a move. Fred has provided great service (rain or shine) every time I have gone in, and he is a committed and helpful employee. Great job!

Fred provided excellent customer service today. I am a returning renter because he is nice and the property is great

Helped today by Fred, received great service.

Great service by Fred..friendly and knowledgeable.

Thank you to Fred for all his help made my transition so very good you need more men in the world like him... Thanks again Fred

Was Helped today by Fred. He deserves 5 stars he is excelent worker thank you

Kenisha was amazingly nice and helpful! It was an icy day, and I was grumpy about moving in the rain. She took the cleats off of her own feet and gave them to me so I wouldn’t slip, and then salted the whole area by hand. Thank you!

A young lady by the name of Kenisha was absolutely full of energy as this was my first time purchasing a storage she made me feel very welcomed & comfortable. Best service I’ve had in a while I got all the information I needed I recommend this location, you guys definitely need more people like her also! 👍

I came in Tuesday afternoon looking for a storage unit especially at a short notice i was moving that same day and my couches will not fit in my apartment. Already frustrated about my day and had to return the uhaul in an hour. Kenisha provided great customer service was very knowledgeable about the storage. Made my day gave me her business card and assured me that everything would be fine all with smile

Fred was the best this morning made my check-in quick and worry free

Fred is great! Explained everything in great detail, showed unit, and answered all questions accordingly. Would recommend to anyone and everyone looking for storage.

Fred was so helpful and friendly. The facility is easy to access by car so it was perfect for our needs.

Fred took care of me excellently. Explained full well the things that I should know, hours that I can come. Explain how I will be charged for my space. He showed me 3 units (clean and secured) that I can choose from. This facility is well recommended to anyone who needs storage.

Kenisha is a wonderful Public Storage associate who saved me quite literally. Kenisha provided fast service, was phenomenal in a pinch, and was the kindest person I had dealt with the whole day. I want to thank Kenisha for her kindness and powerful actions. Kenisha deserves a raise and lots of praises from her managers and co-workers. This public storage is the best!

I visited Public Storage at 5838 N Pulaski in Chicago 60646 and was greeted by Fred. He was wonderful! He explained everything to me, helped me select the storage size, showed me the storage, filled out all the forms and I walked away happy customer. Thank you Fred. You made my day!

Stored at this location and experienced great customer service from Fred and Kenosha. I will be recommending this location to family and friends.

Thank you for your service today Fred. You are the nicest.

I rented a great deal of space from fred today. Customer satisfaction guaranteed!!!

I set up my storage today with Fred. He is very helpful and informative. The place is very clean and professional I defintly recommend this place to store.

We had a rough day and ended up having to put our things in storage last minute. Fred was very helpful and accommodating in helping us get the unit we needed in a quick and easy manner. Would highly recommend!

Places terrible my roof leak run most of the things in my storage locker usually nobody there in the office just not a good place at all would not recommend this at all to anybody even my worst enemy

Fred at front desk was great. Surprise mandatory insurance premium - not so great.

I rented my space from Fred and received great service. Clean and safe spaces!

I just got done checking in with Fred, he was very helpful and informative. He checked me in fast, explained the points of the agreement and went into detail about payment and what the amount entailed. Even though my reservation was expired he still attended to me and got me set up real quick. Thanks Fred! I look forward to using this space and working with this business.

Kenisha and Fred always provide great service. Thank you

Excellent news, Fred the Manager is excellent with my service at public storage.

Fred was a big help today

Fred was very helpful today and make sure explained everything in detail with patience.

Fred was great to work with Spent time with us and explained everything We visited other storage places but the reason we signed up was Fred he's a great guy and excellent employee

Happy to come here, Fred was nice and helpful with finding the space. I am very happy with the service thank you.

Thanks for setting us up, Fred, and for answering all our questions!

Fred was awesome! Very helpful.

I rented a storage with them it was terrible i miss one payment and they put all type of late charges on my storage and charge me alot of money and didn't give me chance to get my stuff out they auction all my storage off im telling everybody dont never do business with them and they are very ruled

Fred was very helpful today, thank you

Fred helped me pick my unit at 5838 N Pulaski. He was extremely helpful during a somewhat trying time!!!

I was passing and came into the facility to purchase a few boxes and tape there of the young lady by the name of Kenisha she was very helpful and very nice and professional Great customer service

I had came into this facility to purchase some tape and a couple of boxes there’s a young lady by the name of Kenisha she was very helpful very professional and provide great customer service

I came in to rent a unit and i was amazed how devoted to tend to my needs the staff member Kenisha was to make sure i was provided for wit all the necessities and questions i had was easy to understand... I'd recommend this place if anyone needs extra storage space...it is one of the cleanest storage spot ive rented....well kept...

Outstanding customer service from Fred on two separate phone calls, and in-person introduction to facility. Great location and entrance. Not hectic. Clean and efficient--reasonable rates too! Highly recommended.

Fred was a big help today. Thank you

Fred did an awesome job explaining everything to us with the storage unit! Very patient and informative.

Fred (the manager)and his coworker were friendly and accommodating. I was going to be late arriving, and they pushed back my arrival time with no problems. The facility seems to be run well, it's clean, and very well looked after. I'm happy with my decision to go with Public Storage.

Kenisha was amazeballs. Set me up quickly and was courteous to other waiting customers. Price is good for the spot.

Fred is the most helpful and nicest guy! Come to this location and give Fred your business!!!

The drive-in lockers are very convenient, the space itself is ample for my needs. The staff was very helpful. I was helped by Kenisha, she was thorough in her explanations and descriptions of the service, exceptional personality, willing to answer my every question.

Fred was a rockstar

Kenisha the Site Manager was excellent in her customer service and answered all my questions.

Kenisha was really nice and gave me really good service

Received great service from Fred today. Thank you very much

Fred was an amazing help and a very kind person. Thank you for working with us and I give u 5 stars. - Tony

Kenisha was Very nice I really appreciate her service

O.k.

Ver y good service today from Fred. Glade i came to this location.

Fred was super helpful and great with my Mom , daughter and myself. Thanks for your help.

Great place- clean, affordable, easy to load/unload. Fred is super nice and very thorough- he even recomended a cheaper unit-love when a manager doesn't try to squeeze more money out of you

Fred was great! Excellent customer service I will most definitely be back.

GREAT service and reasonable pricing. Manager Fred, really on top of things. GREAT guy!!!

Fred at 5838 N. Pulaski was EXCELLENT! Great customer service, very efficient and made sure we had everything we needed before walking out!!

I wasn't sure how much storage I needed and Fred was very patient in explaining the options and how everything worked. Then, he toured units so I could see exactly what I would rent and explained all the details. He is very customer focused and a great asset to this public storage location!

I couldn't be more grateful for finding this facility. Fred was amazing. It was a very difficult time for me, as I needed to move quickly, and I wasn't always interacting with others very "respectfully." Fred was so patient with reassuring me and just basically helping make my problem go away. I could not have asked for a better person to help me through it. Thanks, Fred! Even though I'm "downsizing" my space, I'm keeping my storage needs at this site just because you're there.

Fred(manager) has been more than helpful on numerous occasions. Two years at this location zero problems. Very secure place to rent. Thanks again!

Hey they inform you

The staff is very helpful and efficient

Fred the best

Fast and efficient setup. Fred was pleasant and helpful, I would highly recommend using this company for storage needs.

Fred the customer service is the most friendly i ever met at all.

Fred is really good he help us all the way

Fred was extremely helpful. Showed me multiple rooms before I decided on a storage. Pleased with his service.

Fred was very helpful today.. I was stressing because they couldnt find my out of town storage. But Fred got it together. Thank u so much for taking the time..

Came In To Pay Today And Fred Was Extremely Helpful And Generous As He Always Is!!!!

I always come to this location to pay my storage and I receive great service from Fred the manager each time and the property is always clean!!! - Fred Kowalski gets 5 stars all around!!!

Fred was very helpful and courteous!

Fred was great.....he really explained everything well and was an all around nice guy.

Secure spot , Fred treated us well. He was friendly and helpful .

Recomiendo ampliamete, a Fred como un exelente trabajador que se toma el timpo para explicarte hacerca de lo que implica la renta de un lugar en estorage.

Fred was so nice today good guy helped a lot ! 🤗

Clean facility grounds, unit I rented was clean upon arrival and ready to go. Fred, the employee that set up our company unit was very fast, knowledgeable and helpful with making it a quick and painless process.

Fred was so helpful & made sure all of our storage needs & concerns were addressed. We appreciated Fred 's diligence & customer service skills.

Enjoyed my tour of the facility with the manager Fred. I now know all things I need to complete my move and the space I will need. Thank you Fred

Great service needed help got greet service

Fred is awesome and has good customer service

Fred was a really big help with the moving process, and the Best customer service

Fred was a big help with our move...

Fred was an incredible help with getting me exactly what I needed. Great service! Definitely recommended.

Every time I come here Fred helps me very good. Thank you for all of your help.

Fred was a great help today thank you very much

Fred he is very helpful to day.

friendly staff very helpful. Recomend this place 100% 😁

Fred was super friendly and helpful. Glad to have his assistance!

Awesome help... Explained evertthing very well....

Fred was extremely helpful! Got us set up extremely fast.

Jackie was super friendly and made the moving experience a lot less stressful. The unit was nice, clean and secure. Definitely recommend public storage on Pulaski!

Fred is so kind and helpful! He remembers my name each time I come by, and he was very helpful in making sure I chose the right storage space!

Fred was very helpful today

I had an excellent experience, thanks to the infrastructure at Public Storage, as handed⁺ over by Fred. Fred impressed me with her professionalism, moving smoothly from task to task, context to context, without pause, and always at the right rate¹. I also want to thank Fred for doing me a favor, lifting something she didn't need to lift, a task Fred never had to do. It absolutely made my day possible. I would have been lost without Fred today. ¹: One exception structural, on right rates of task and context, but it's not Fred's fault, it's industry and marketing, i suspect, that's responsible: The prices advertised do not include the mandatory insurance charges, an additional $11 minimal fee, accepting the convenient and conventional charges offered to a person who, unwarned of the need for insurance, needs to buy insurance immediately, without other vendors available in the calmpetition, unless we step away, having brought all our things to Public Storage already, on a hard return deadline for the Uhaul Contract, which is clear about what charges will and won't emerge. I didn't have time to search for other insurance options, and at $11, it's admittedly an impulse buy if forced. But it's forced.. and it's a dodge to say that there were other options when we're time-constrained as we are, and we're under pressure. Upselling locks makes great sense, and i'm in support of that, up to the $20 i was charged. I was happy with and accepted that charge. I'm not happy with the insurance contract, which i felt hit me out of nowhere. All you've got to do is warn me about it beforehand, saying it's a $12/month 1st Month, because i'll need to buy a minimum $11/month insurance contract, or produce X, Y, Z to subrogate your insurance policy offer. This isn't on Fred; Fred's in an awkward position, isn't she? I mean, what can Fred do, specifically, on this policy? She's constrained by the pace of this sale, and it's a relatively innocuous time-duressing sale, as far as these things go. But i'd say it's secondary to misleading and false advertising about $1/month First Months. Insurance upsells are de rigeour in a range of industries; some consumer packaged goods calmponies would have failed without insurance upsells that, frankly, no one typically needs, but people pay for anyway, because they feel the burn of pressure. But this was just different than that. I was told it was absolutely necessary, that i wouldn't be allowed to use the locker unless i bought the insurance; that i couldn't decline (some insurance policy), and here's an insurance policy for $11 that satisfies, just please, for your sake, sign here. And she was right, under the calmpony policy⁵, that under those constraints, i didn't have a choice but to sign, because it was arranged that way. But it shouldn't have been arranged that way; i should have been warned in advance that you'd be _demanding and supplying_ packaged defaulted insurance packaged with the sale. You shouldn't take me by surprise like that in process engineering, both _demanding and supplying_ by surprise, without giving me a chance to bow out, when i've got such an investment of energy⁵ (a fully loaded Uhaul) on the line, without prewarning. Fred, could you send this up to whomever you like? It's got to be awkward doing this with customers. All it takes is some outward clarity about what the insurance costs would be; i'd have never resisted if i'd just have known in advance. Y⁵all have choices. You can withdraw from the insurance demand and absorb claims directly, like a corpus would, without shunting lawsuits over to mandatory insurance agencies paid by us if you screw up, for any given reason that would normally be covered under 'warranty of good faith' in advertising "We take care of your things like they're our things." I don't understand that: why would you be afraid of suits if you're doing your job; it's like a sign of 'bad faith' to demand, supply this to begin with. You can let us access a voluntary insurance marketplace in the original sale process, which would be great. 11/m*?=?

Management is nice but they raise the rent every year, and every time I go there, the light above my unit is burned out. The lighting throughout the hallways is also very dark. I don't feel very safe there.

Fred was super helpful. We were in a hurry and he made sure to get us everything we needed as fast as he could while still providing us with exceptional service!

Fred was extremely nice and helpful!!!

Salman was very helpful and nice. Facility was clean and great prices. Salman went above and beyond

Fred was very helpful and attentive.

Fred was very helpful today, thanks!

Salman very helpful and nice. Nice fast service. Too much sauc.

Fred was very helping and patient.. very great service

Fred was very helpful in any questions I had about the right storage an space I needed. I really recommend this place.

Fred is amazing! He is always helpful and knowledgeable whenever I have a question, even if its a silly question. I definitely recommend this location!

Fred provided excellent customer service. I viewed my storage unit and completed all of the paperwork in a matter of minutes.

We had a very great time with Jackie. She was professional and courteous.

Jackie was the best great service

Great facility and Fred was very helpful today!

Salman was very helpful today!

Fred was very helpful

I was very pleased with the service Jackie and fred. I would recommend going here if you are looking for a storage unit

Fred was very helpful, and very informative a joy to move in.

Fred was very detailed and helpful. He patiently showed us the different sized rooms he had available. Very professional!

Two of my units were broken into along with 6 or 7 others in my building. No cameras anywhere on this property. I will move my stuff ASAP to avoid any more problems. Neither the manager nor district manager have contacted me regarding this event. Obviously they're not at all concerned with the security of this property. They don't return calls from customers either. Take your things elsewhere, don't support this property or this company.

Just wanted to take a second and thank Fred for helping me and my husband choose the right size storage for are personal items he was very helpful and very friendly. Thanks again.

The young gentleman by the name of Fred was so helpful and nice he kept us laughing. He also gave us helpful idea on how to store our items so that we would not damage them

Fred was very helpful and friendly

Fred was a big help great customer service also.

Mr. Fred at this location helped me out alot. He was very educated on the products and se4vices that public storage offers. If I could give 10 stars I would!!

Perfect storage place. Perfect humidity and temperature. Clean and neat. Friendly and helpfull staff. Special thanks to Nicole.

Extremely easy to deal with and I have an uplifting experience every time I go here. P.s. talk to fred, he is awesome and treated me like every customer deserves to be treated.

Fred was extremely helpful on several of my visits. Has always been very polite during all my visits and was able to help me with any questions that I had.

Fred was so thorough and helped greatly with my storage needs!

Fred, the Property Manager, deserves 10+ stars (AND A RAISE!!!) for his outstanding Customer Service! He is a solid young man who goes above & beyond to help his customers!

My experience at the Public Storage at Pulaski & Peterson was excellent! Fred helped me with my storage needs. He was extremely knowledgeable about unit details and the lease contract specifics. I am very happy with the overall service he provided and the professionalism exhibited. Thanks, Fred!!

I had great customer service by Fred he was very helpful and even called to make sure everything was perfect. The only problem I had was the pricing. Ive seen better deals at other storage companies and public storage is for the most part pricy. But customer service is a 5 star if i was rating Fred

I had a very nice experience @ the Public Storage on 5838 N. Pulaski Rd,The Property Manager Fred has Excellent customer service skill, He took care of me with a smile on his face during the whole process and that why it was wonderful during business with him .So when you are looking for a storage unit try Public Storage on North Pulaski where their customer friendly, and ask for Fred!!!

Fast and easy good service with Emanuel

Yvonne is friendly and knowledgeable. Excellent!!

My experience with public storage was great and the employe Emanuel help me alot.and the process was very fast

Very prompt service and helpful. Emanuel was awesome!!

Emmanuel was great and walked me through the whole process of renting a unit

If you are looking for storage this is the place to go. Emmanuel and Yvonne are very professional but also treat you like family, they have push cart to help with your move and all the moving supplies you may need.

We have used several storage facilities this one is by far the best. The building is well lighted, comfortable, all on the ground floor easy to access the lockers from the parking lot. Thanks to the manager Emanuel for also making it easy to set up account and online payment. No negatives at all just the best choice!

Jackie was very professional in assisting me in reserving a new storage unit in Tarpon Springs. She has a contagious smile.

Great service and efficient. Jackie had commendable costumer service

Great clear communication via Jackie. Everyone else on staff was great as well.

This was not my first time moving or storing my items in a storage facility but Yvonne gave me the best service. She smiled and greeted me as soon as I walked through the door. Definitely telling my friends about this place.

Don't go anywhere else if you live near this public storage. Ed is very fast, pro active, friendly, and helpful he got me exactly what I needed to store my landscaping/snow removal equipment. I'm a 100% happy customer 😃.

I got great customer service their great I recommend everybody to come here

Ed help me. He was so awesome. Answered all my questions. I would recommend everybody here. So happy with the service by him and the prices

Great place with great service. Spoke to Ed and he took care of all my needs and was very knowledgeable. Look forward to continuing business and definitely recommend!

Ed , the best sales man ever !!! I told him what I need and he was ready so I got it in a few minutes and ready to be moving in so thx Ed u r the best

GREAT CUSTOMER SERVICE !! Ed helps me out every time and makes sure I leave a satisfied customer. Great place

Excellent customer service at 5838 N Pulaski !!! Ed is the best ever !!!

Ed is always so polite and helpful when coming in to pay on my storage unit. I haven't had any problems with my unit and have had a great experience thus far.

I went to this location, and the customer service was great. Really appreciate Ed going out if his way to help me figure things out. Definitely recommend this location!

The public storage experience was just great through this trying time in my life Ann dent was just magnificent she made renting a storage unit just a pleasant experience I thank the team at public storage on Pulaski 🤓

Stephanie due much amable

Ed is very good guy he gives great costumer service

Pleasing personality and excellent customer service.

Yvonne was incredible! Her service was 100% amazing.

Jackie was super efficient with getting us in a nice clean unit that fit our needs perfectly and also took the time to give us some helpful tips on local spots and events because we are new to town! Thanks for a great experience and recommendations!!Much appreciated!!

Ed and Yvonne a great guy!

Always great service from Ed and place is aways clean.

Clean and Ed gives the best customer service and knows people by name. He has always been so helpful and I am at this location due to his excellent service and always being helpful. Wish they could clone him!

Ed is super friendly and professional. He took the time to help make sure that we had the right space and even called us in advance of our payment due date to help us avoid a late fee. Couldn't have asked for better service and the storage space itself was clean and dry and safe.

I cant give enough kudos about the service at this location. We have used several storage locations throughout the area. Stephanie is an exemplary manager. Her attention to detail and helpfulness is an asset to your company. I recommend this place and this manager.

Ed was great!! He helped me with all my packing supplies that i needed ..Thanks ED.

Ed at the facility has been a BIG help for all my questions and problems. The buildings and grounds are kept very cleaning well lit.

iam satisfied with the costumer service from ED. renting the fasility was smooth and fast to.

Rented a space with Ed today. He was very helpful and friendly to work with. Will definitely recommend this location to my family and friends.

Rented a storage space today had great customer service from ed Yvonne

Great staff, very helpful. Just ask for Ed.

Terry is very polite and very fast and organized and very helpful.

I alway get great customer service when I show up.. They always call and remind me about my bill which is Great! The guy Ed is on the ball over there. Knows everyone by name ..good job

Ed and Yvonne always accommodate every time I need storage. That is the reason I always come back to use this site.

I've been used this site for almost 1 year and Ed provided EXCELLENT customer service. Prompt phone call respond and felt support various ways. Thank you so much Ed!

Great service from Ed & Yvonne! Really courteous and Ed provided plenty of info and allowed me to view the different units that were available.

Rented a storage unit at this facility had a great customer service experience Ed helped me with all my moving and packing needs Will recommend this facility to family and friends

My recent experience at the Public Storage located at 5838 N Pulaski Rd has been an exceptional one. Ed, the Public Storage representative, at the location has provided great customer service and was very understanding on how relocating from another state can be stressful. However, he has managed to help us making it a smooth transition by being very accommodating and empathetic to our needs. Ed is very friendly and has exceeded our expectations by going above and beyond to whatever we needed, he pretty much provided. I would definitely recommend this Public Storage facility location to my friends.

I just wanted to let you know of the great customer service I continually get at this location , your two employees Ed and Yvonne are always so helpful ,I visit here twice a week Storing items for our business and its nice to be taken care of when in need. Tony Gonzalez Dunkin Donuts G.M.

Rented storage unit at this location. Had great customer service from Ed and Terry. Will recommend this location to friends. Friendly and able to answer all questions..

I love this place it a wonderful location. Ed and Terry, facilitated my every storage need with a smile. There grounds are well kept with a number of different size lockers to meet ones needs. I highly recommend this location for its one of the best.

I have been a customer for 7 years and every time I needed anything Ed was always there to help. Great customer service. Thanks!

Ed is amazing and this olace is very well run. Highly Recommended

Got great customer service from ED getting a locker! Excellent service! Would choose this place over any other!

ED 😉 Was excellent on helping me find the right storage unit that met my needs absolutely great customer service, friendly, & funny Won't go anywhere else but public storage.......

This Public Storage is the best storage in town. Making a reservation was very easy and efficient. The person (I think his name was ED) was very professional and prompt. I had rented few other storages in the past but was not satisfied but this was a great experience for me. I will refer all my friends to this place who need storage in the future.

thanks Ed. ......very kind and good customer service ^^

Ed and Tuu make storage rental easy, they are always so helpful, know answers to every silly question, and are the best!

Great service from the property manager Ed. Anything you need Ed can help without a problem

Ed and terry are very good with their customer service. i recently rented a storage, and ed and terry did a phenominal job walking me through the process. thx

Excellent experience ! Been with this storage facility for a while now and have been an appreciated customer by ED and Terry! Always helpful ! Wouldn't leave the location !

excellent customer service at 5838 n. pulaski. i recomend this location and ask for Ed.

Ed is great!!! Best customer service ! Very helpful. Staff goes above and beyond to get things done!

Yvonne, was absolutely OUTSTANDING in her customer service! She I truly an asset to the Public Storage brand!

Casey and Ed are always polite and helpful!

got amazing location and cassey & ed are two amazing employees,no one could ask for others ......went in and immeditaly was taken care of ...the place was clean ...looking for comfortable storage this is the place to go great explanation and well understood GOT IN AND OUT WITH NO PROBLEMS............

When in asking question and was very please with the help that edd and casey gave me.

This locate is great, I always receive excellent customer service with Ed.. I met Casey today he was very warm and friendly also.. Although Ed was there I enjoyed them both today..Its always a pleasure because I always leave there with a smile..So I had to write a review to let you guys know..

Recently I have rented a storage locker at this location. Every time I come to the property, Ed and Casey give me great customer service. I highly recommend this location to anyone who needs storage.

ed was so helpful with helping me find the perfect size unit for my things, and renting was a breeze and only took a couple minutes after he highlighted and explained all i needed to know, i have rented at other storage's but in my opinion he was the most professional and friendliest - ed made this the quickest and best experience i ever had renting a locker . thank you !

very hard working fella.He listen to you and make sure you are happy with the property

Ed has excellent customer service and very reliable. He tells you everything you need to know and doesn't hide anything from you.This storage is a must go.

Casey and Ed have been very helpful today! Ed is always promt to my needs. Casey was a well knowledged nee face. Keep up the good work.

Ed is a friendly gentle man who goes out of his way to see that you are happy with his property

I'm renting a unit at this location for many years now and it's very convenient location wise, being close to the highway and easy access in and out quickly; also what makes it even better, is the service provided by the facility manager, Ed, he is always very prompt into assisting with any issues or concerns and giving you all the information you need in deciding about the size of the unit and what not. I'm always recommending this location to anybody who's interested in renting a storage unit. Thank you Ed !

Great costermer service always from ed my family being renting here fror years :)

ive used this facility in the past and needed a unit again went there and saw Ed. he was a great help made the process simple and easy

I have never rented a storage space before. So I didn't know what to expect but Ed at this facility was very friendly and knowledgable. He helped me pick the right size unit. I had a great experience here and will definitely recommend this public storage to my friends and family. Thank you for everything Ed...

THE MANAGER ED, WAS VERY NICE AND GAVE US EXCELLENT SERVICE. A++

Ed is amazing at his job I've rented several times from him and so have some of my family member . highly recommended

Rented a unit last minute ED was great. Awesome customer service.

I am a repeat customer and both times I have been very satisfied with the service I've received. Also the young lady Yvonne was so pleasant and very helpful. If I need storage in the future, I will definitely choose this location again. Thank you.

Bought moving supplies recently at this location ED help me get all the supplies I need it his customer service was great..

I had a long road trip and needed to store items before I returned a truck. I called Public Storage and the manager, Ed, explained my options. Signing up was quick and easy. He gave answers to all of my questions and provided courteous service. I especially enjoyed driving right up to the storage unit, I was able to unload in a matter of a few steps!! I would definitely recommend storing at this location. A+

I have been a tenant of this Public Storage location thanks to Ed. He takes his tenants seriously, and he is always willing to go the extra mile to assist with any needs or concerns I may have. He truly represents Public Storage very well.

Jackie and Ed were great and so helpful! Answered every question I threw at them.

What a nice and clean place. I'm doing fall clean up and packing extra stuff for donations . On my way to target I saw public storage and stopped in to see if they had supplies. They did and plenty! Talked to Ed the manager and he was friendly and helpful! I'm saving money buy using their bigger and sturdy boxes. I'm so glad I stopped by. If you are looking for quality supplies go to Ed at public storage. If you are moving or organizing stop by and see what they have!

Best public storage in my area. It's clean and the manager Ed is friendly and been then for years . Ed knows how to take care of customers. He is why I keep coming back for supplies!

nice awesome place to store stuff

Rented from public storage for years. Ed the property manager Is the reason I stay at 5838 N Pulaski. Thanks Ed!!!!

They were so helpful. Our sales associate Jackie was very knowledgeable and personable.

Very helpful!! The sales associate Jackie was very sweet!

Excellent customer service at the 5838 N Pulaski location. I have been a customer for over 10 years with manager Ed Lump. Over the years many associates have been there but Ed has stood out with top of the line assistance when needed. The hallways are kept clean and orderly. I would go nowhere else for my storage needs. Thanks Public Storage for Ed.

Great customer service. Mike and Thu were extremely helpful.

Tania has GREAT customer service!

Derrick and Tania

I have dealt with many storage facilities and this location is by far the best. Derrick was great and a lot of help. He showed me different storage units until I found one that met what I needed. He was very helpful and got me into a storage quickly. I highly recommend this place!

Needed a storage space for work and these guys were great! I workes with Tania and she talked me through the rentall process and got us setup pretty fast. We are very happy with how easy it was to get a space for our organization.

I had the pleasure of being helped by a young lady named Tania at this facility. She is excellent customer service. I had to go in and pay a bill for someone else whose storage facility was at another location. Tania looked the information up and was extremely helpful and friendly. If I ever need storage myself, I will go to this facility. I give them 5 stars.

It was my first experience renting a storage unit and i choose this because it was relatively close. When I arrived I was greeted by Derrick, and he provided one of the best service I had experienced. He was able to answer all my questions and find a suitable storage unit for me. I'd give them 5 stars.