THAIR IS GREAT ALL WAYS HELPFUL AND KEEPS THE PLACE LOOKING GOOD. DEFINITELY 5 STAR SERVICE
Great service Thair and Michael were very helpful
Great customer service, clean area and very helpful employees.
Thank you Thair & Michael
The manger Thair Is very helpful and keeps the place looking amazing
Dil was wonderful. She was extremely helpful and courteous. Made our rental experience wonderful and friendly. Thair and Chris are super wonderful as well.
I have been renting a space for five years, never a problem, always accomodating. Very communicative.
Great service from THAIR appreciate his help
Great service from mr thair he is always helpful. 5 stars excellent service
Great service always clean location is safe and the manager Thair is very helpful.
Thair is the best! Started using this facility since Dec 23; he has always been helpful anytime I stop by. Great representation of company
Messed up my billing and made me move units after I had moved in. The only way to find a cart is for the office to be open, and that seems to be at random. Right now I'm standing in the facility, listening to an employee have a phone call, knocking on the locked door, getting no response. It's noon on a Friday, during open hours.
Put the carts where they are available to the people who pay to keep their stuff here.
Edit: again, here on a Tuesday. Two trips between noon and 2:30pm. Office is locked, no carts. Unbelievable.
I had perfect customer service from Thair. He was patient, courteous and thorough at explaining. I recommend this storage facility. It’s clean and offers everything you’re looking for in storage space.
Thair is amazing hes very helpful great service. Clean safe location.
Their, he was a berry good help and profesional service to me.Rogelio , He help me and do a good service to enroll to de store.
Dil did awesome job she assisted me from the beginning to the end. Public Storage she’s a keeper and you need more managers like her. Dil I appreciate you and everything you helped me with. The facility is also very safe, clean, pest-free and secured to leave my things. I’d recommend this facility and the staff anytime any day!
Thair helped me find a space and he was very helpful. I recommend this storage. Thank you!
Thair is awesome great service always definitely 5 stars
The lack of carts here is very frustrating. Staff is friendly.
Thair at Public Storage in Berwyn is excellent. His customer service is top notch, and he has been very helpful and professional. I highly recommend.
Well lit, easy access, very maneuverable. Staff is helpful and available. This Public Storage us 10/10.
Thair is the best!!! Thanks for all of your help throughout the years.
Jim
The Manger mr Thair Is very helpful and always available. Keeps the place looking great! Amazing service always
I came in with my mom to get a storage and I was very impressed with the customer service I received from the property manager Dil. Her diligence was impeccable! The location was also very clean and the rates are low and affordable! Best storage place
Property manager Dil Very Helpful Went over beyond for me got me what I needed, definitely a great person
Dil was great! Was quite polite and attentive with assisting us in signing up for a storage space.
Dil, helped me a lot and answered all my questions. Great experience. Thank you Dil
I am extremely overwhelmed with Joy because I was helped tremendously at this location. Young lady name Dil, she was extremely courteous and efficient. She explained everything thoroughly, she made ma want to get a storage in this facility.
I too have had the pleasure of working with Dil and the Public storage team! Everyone including Ther the PM are simply wonderful. Super professional & willing to resolve and help with every need so far. Super glad I made the decision to store here. I would only ask for a work around / guidance on how to access carts after hours. I have a bad leg so carrying things up without is definitely worrisome Thank you for the great service!
Dil was the property manager at the location and she was amazing! Extremely helpful and patient and very knowledgeable. She greeted us in the facility to make sure we were first supposed to be there and that we were ok and safe. Extremely professional. Overall very satisfied whet service!!!!!
Today we have to go and rent a storage!! We have a very good experience!! Dil was very nice and she help us a lo in the proses of rent the storage. Tank you so much dil!! we definitely go again wen we need a storage .
Dil, she helped me through this process. Smooth!!! I really appreciated her
Dil helped me with getting my storage unit quickly and was thorough in explaining the details and conditions of the unit rental. Thank you Dil!
Very easy Dill was helpfull
Dil was the property manager working at this location, she was extremely helpful and accommodating. She went above and beyond to find the best suitable storage space. I greatly appreciated her help.
09/24/23 @ 11:45 walking greeted by the young lady DIL. Big smile informative friendly professional knows her product from sizes prices sales. She listened and gave me her feedback/suggestions which help me greatly make up my mind. In and out in 20 minutes. Done deal Great Job on a Sunday DIL you rock!
Very friendly,informative, helpful, and clean
I am a return customer to Public Storage and to this location in particular. The service is excellent. Katrina and Thair addressed all my questions, were genuinely friendly, and made sure I had everything I needed. Their personal approach to customer service is exactly why I came back years later. Thanks PS!
Thair & Katrina we’re awesome and my rate is FABULOUS!!!
Omg I was having so much problems looking for a good storage place and came across the public storage in Berwyn. Came in and had two amazing people helping me with excellent customer service they made sure that I understand everything before I left and their names are Mr. Thair & Ms Brittany thank you so much for your good work and May god bless you both.
Thair Is very helpful definitely will recommend this location well.kept and clean. Great service
Great service from thair definitely 6 star service!
Awesome service these guys are great. Excellent service thair and Kenyon are very helpful. Thanks
Dil was a fantastic help and gave great customer service! Made my experience at public storage a great one. Will definitely pick this location for any future storage needs!
This place is ok for emergency storage to keep your valuables . The property Manger do have a bit of a rush for u to pay on the 1st if it's due they want it asap . They do charge a late fee but will call you all week to get you to pay kinda silly if a later fee or applied it shouldn't be too pushy. They do Threaten you if no payments unit will be auctioned. Very nerve recking .
Property manager Dil was very sweet, nice and kind and made this whole process super easy. I recommend this facility to everyone
We chose this particular Public Storage based on a recommendation and are glad we did! The facility is well-lit, easy access from the street, and has two elevators on either side of the building. The common areas are well kept and we have not had a problem locating push carts. The moving truck was able to maneuver inside the facility without a problem. The cost is very reasonable.
Great place to store my belongings
I got behind on my payment and Thair was so understanding and helpful. I shared that I'm a senior citizen living on a fixed income. He immediately started checking into a reduced monthly payment and I recommend Thair and Berwyn Public Storage for your storage needs. Thanks Thair.
Raises your price $50 every 6 months. Scummy and scammy.
Dill was very informative and helpful. Great customer services she did a good job.
Great service thair is helpful and amazing customer service always
THIAL AND DILL PROVIDED GREAT CUSTOMER SERVICE. DEFINITELY RECOMMEND THIS LOCATION TO YOUR ITEMS
Shelby and Thair was very helpful and great service.
Monique was absolutely amazing and made the process quick and seamless to downsize my storage unit. Super appreciative of her service!
Monique was really helpful if i could 6 stars i would. she was super attentive and found something for me right away ! i recommend her to everyone so don’t be shy
Monique was very helpful, courteous and explained all of the information that I needed to help me with storage needs!
Monique was excellent very friendly and polite!
Thair and Monique, are very helpfull and got me a lock refund since i was switching unit and erental automatically charges for one. I am very grateful to have them help me.
In the process of doing a move which means we are downsizing hence we are using Public Storage. The managers at Public Storage, Thair and Monique, have been most helpful getting the supplies and answering question we have!
very expensive for a small space
Thank you Monique and Thar for making our move so smooth. We relocated from California and were able to rent our unit remotely. Monique was with us every step of the way. There was a hiccup with our unit assignment, but Monique took care of transferring us into a new unit without issue. Thar was kind enough to return our calls and answer all of our questions. Moving is never easy, but the staff at Berwyn Public Storage went above and beyond to make this part of our move effortless. Much appreciated.
Very helpful and knowledgeable give us a very nice tour Monique is very professional respectful thank you very much I will come back thanks for the time you took today greatly appreciate
Wonderful service and very helpful
Monique was very good in assisting me with my storage needs!
Thair has always been a friendly face and a help when answering and questions. Location is great with secure storage.
Monique was very helpful and patient. She assisted my storage needs by showing me what would best suit my needs.
Thank you Monique for finding me the best unit!
Easy to get in & out, Monique at the front desk was very helpful in setting up account & showing me storage space. Definitely a good place to store your stuff
Monique took great care of me, gave me a tour and provided excellent customer service!
Thair took care of me and service was great !
The manager was very professional, courteous, and helpful. I was very pleased with his service!
The manager Thair and Daphne who are usually the ones I see , make this place worth renting. They’re always friendly , offer to help , and the place is kept very clean I’ve never seen trash or debris all over the place like I’ve seen at other locations, sorry PS, I’ve had bad experiences before but THIS location , gets a 5 star rating every time
Always have a good customer experience when I holla at Thair....always telling it how it is and always helping out when he can
The place is. Very dusty
The rates go up with out them telling
You and the rate is to high
An i would not recommend them to my friends
Yeah I'm so happy with the service at public storage there everyone is so nice. So thoughtful. Thank you