Public Storage Self-Storage Units at 1842 W Fairbanks Ave, Winter Park, FL

Thank you so much Tisha for all you do. I would recommend this property to my family and friends. The customer service was amazing

I can not thank Tisha enough for being so kind when I came in with a few questions. She’s one of the best associates that you have. Keep her around.

I love this place! It's very clean. Latisha is amazing! She's was such a big help to me. She's so informative and such a fresh of breath air! If you need storage definitely recommend this place!

Thanks Letty

Awesome job Letty

Thanks for helping me move in Letty

Thanks letty

Great service and clean property, friendly and knowledgeable as well. Would highly recommend 👌 Tisha is a sweetheart

Tisha was very helpful with my many questions. Her customer service skills are on point! I will definitely recommend this location to others due to the great experience I had!

My experience at this location was phenomenal. Great customer services property is always clean. Tisha is awesome she is always smiling, she very knowledgeable. I truly appreciate what she does at this location

I was so glad I called this location. After hours of searching for a unit I was finally able to get what I needed from a woman, Tisha( I hope I spelled that right.)This woman was very knowledgeable about the dimensions of each unit. Asked what I was storing and suggested a perfect unit that would accommodate me. She quoted me a excellent price and I'm will be moving my stuff in tomorrow. Overall a lovely experience and great staff. I am pleased

Thanks Letty, love your property. Clean safe and very presentable.

Thanks Letty ❤️

I have had several encounters with one of the managers there, Alexia, and she was fantastic; made us feel welcomed, and was very instrumental in putting us with the proper people to resolve some issues we had.

Hi, if i move the 1st of the month do I have to pay the whole month?

Very easy process and Alexia was such a huge help!

We lost our access codes, and Alexia was most-helpful in resolving that item, among others. Thank you.

I've been in there about one year and they have raised the price two times, from just over $100 to almost $300. Secondly, they recently raised the A/C temperature to over 80 degrees. Needless to say, I'm now going to have to move all my stuff to a new place

Alexia was so helpful and friendly!

Letty was great

I am you guys all over stuff and now I'm going to have to file a lawsuit against you guys

Alexia helped me in a superior way!

Great prices. Friendly customer service and safe. Alexia was a great help. Definitely appreciated my experience.

I love this Public Storage location in particular because of Alexia. She's a true gem who is welcoming and helpful whenever I'm in need of assistance or just visiting my storage unit. She always says hello and checks in to see if I need anything. I look forward to going to my storage unit because of her! :)

Letty was a pleasure to work with. Very helpful, friendly, and professional. Would recommend!

Im not familiar with the area and I'm terrible with directions but I spoke to Letty and she was very helpful and polite. I even changed the move in date to be earlier and she was super helpful in getting me in when I wanted. The place is very clean and well maintained. Thank you for your positive upbeat attitude the whole time Letty 🔥

There's never anyone in the lobby now, the door is always locked, but the associate has been told to always be out on the property. If you call and leave a message, you're lucky if you get a response before 24/36 hours later.🥴

Petty was very knowledgeable and helpful. Pleasure to work with

Letty was amazing! She assisted us, she showed us different storage units and we were able to make the best decision. I will definitely do business with her again.

I’ve been storing here for a long time and its been a great experience. The property manager Alexia is always helpful when i have a question.

The property is kept really clean and secure. Alexia is always friendly and very helpful!

I called Public Storage on Fairbanks to inquire about the different size units and prices. The young lady on the phone Tisha was so kind and very knowledgeable and got me to come in to look at a unit. The unit was perfect for my needs. Tisha did a wonderful job..customer service at its best!!!!

My experience here was amazing, the staff is so good at their jobs and knows what they’re doing. Tiesha helped me out tremendously and was a big help, she has such a good personality and is caring and compassionate to all her customers. She works very hard and she made my experience all the better.

I would like to thank Tisha for all she did to help me find the perfect storage. I needed a place for me and my family things due to hurricane Ian flooding our house. She was so sweet and caring. I couldn’t have asked for a better person to assist me. Thank you so much!

Letty was most helpful with the move in. She helped with getting my app set up, was friendly and courteous. In addition, even conversing by phone, she was very professional.

I want to commend Alexia for a great service! I try to avoid coming here because in the past the employees were not very nice. She came upon me when I was at my locker and having a problem and she calmly resolved what to me seemed like an insurmountable situation. She was pleasant and friendly and I really appreciate her.

I stopped in at the end of the day on a Friday to change out a lock and Alexia was super friendly and helpful. She made my visit pleasant and easy. Thanks, Alexia!

I stopped by to get prices and information since I’ve never used a storage facility before. Alexia was very friendly and helpful!

Thank you for your excellent recommendations and service during a very stressful time. Your manager Letty has been especially helpful; I rent with confidence. Bravo to a really great team and facility!

Lefty & Shaquanna were very patient and easy to work with! Would definitely recommend this service for anyone in the area needing storage.

Great customer service Letty

The facility Manager, Latty, was simply an excellent customer service ally. She helped us out far more than was necessary, was very understanding and helpful during the entire process of moving out our belongings and I would highly recommend to anyone to reach out to her directly when looking for a Public Storage space in Winter Park. I give her a five-star rating and a 10 out of 10.

The management here is not the best. I had an urgent situation once where I needed to get in my unit before going out of town and the power was out for hours and they told me there was nothing they could do about it. It is very overpriced and not the most secure or clean. Extra Storage space is so much nicer and much cleaner/more secure.

Went to the location today to help a buddy with moving his unit and met this nice beautiful lady named Letty that provided me with amazing customer customer service and help wirh all our needs while we was there, thanks you Public Storage for storing our items

Went into the location today to get a quote due to me moving soon, met this nice young lady named Letty, she was very knowledgeable about all my storage needs for when I get ready to move, I will most definitely come back to rent here, she provided excellent customer service.

Clean, well managed and a responsive management team. I had an issue with my bill and called Leddy at the Fairbanks office. She worked with her corp office and had the issue resoved within a couple hours and promptly called me back to let me know - I highly recommend.

Been a customer of this location for a few years now. Letty provides excellent customer service!

Shaquanna wad very helpful, thanks

Alexia was very helpful and answered all my questions about the facility.

Property was clean!!! Carts available! Alexia is doing a great job!

Was paying my daughters bill with little information the local one transfered me to a billing center who helped find the account,took the payment,and waived the ectrs fee. Very patient, professional,,took quite awhile but she was pleasant the entire transaction. Told me of other options to paym A pleasure to speak to a REAL HUMAN!

Tisha is the best hands down! I would recommend her to anyone. She’s very professional, well mannered, funny, and clean. She’s know exactly what you would like just by conversing with her. Thank you Tisha! See you again soon

Shaquanna is always a pleasure to see each time she visits here. We always have a nice conversation she’s a great person that’s very helpful and respectful.

Check in was easy. Ms. Shaquanna was very help during the process. 5 star customer service.

Letty was amazing with helping me with my move in and very patient and knowledge. The location is very convenient for us, great customer service

Alexia was courteous and helped orient me to the storage building. Place is clean and in a quiet neighborhood. Moving in process was easy and timely, thank you Alexia!

Q is very amazing, very kind and patient.

Thank you so much for the help today. Melissa was so sweet and helpful. I really appreciate it today.

Vanessa helped me a lot! She’s awesome and really nice to her costumers

Melissa was really nice and helped me a lot with getting everything set up.

Melissa was wonderful and incredibly helpful!

Melissa has exceptional customer service. She helped me a lot, and for that I appreciate her immensely.

Super easy excellent service!!

Melissa the property manager was super knowledgeable and patiently walked me through every step of the process. I definitely would have been lost without her and felt super comfortable and confident with my choice in this Public Storage location. Def reccomend!

Melissa was wonderful and helpful! Thank you!

Melissa was amazing! Showed us what we needed and got us going! Absolutely amazing customer service!!!

Mellisa is excellent! Instructions are clear and storages are clean.

Melissa exceeded my expectations! She was courteous, professional and knowledgeable in all aspects of her job. Thank you for a great experience. I truly appreciate YOU.

Melissa was very helpful and super patient and informative. Awesome customer service provided.

Melissa is amazing. People here are very friendly.

Melissa the property manager is very friendly and helpful.

Melissa was great to deal with. She was phenomenal and took really good care of me. See her when going to this location!

Jorge was so helpful today, thank you for everything.

I used to store with Public Storage in the past and I had a great experience, I’m considering storing again and I called this location and the manager was so helpful and answered all of my questions, I will definitely be storing here soon!

Melissa has been very help and theprocess was professional and knowledge .able

Deanna was so absolutely splendid and help me tremendously

Ms. Deanna at the location on West Fairbanks was very helpful! She saw us moving in the middle of the summer on the 30th of august and brought us water. Saved us big time! Definitely coming back to Public Storage!

Melissa is always helpful. Facilities are well taken care of.

Jamie was super helpful made the whole experience easy and she was very very friendly. We had some good laughs

Melissa was very helpful and helped me to move out a few heavy things that I could not do on my own! She helped me to move these things out so that I could save money and not be charged for the next month and I wouldn’t have been able to do it without her! Whole process to set up and close unit was very simple as well. Great storage place highly recommend!

Clean. Friendly staff. Cool security video inside too.

Spotless clean facility and very professional manager! Thank you Edith, my property feels safe there!

Melissa is amazing! She’s very helpful with all questions I have and always very sweet!

Went to purchase boxes office and property us really clean. Melissa look like she maintain well.

Clean facility. Efficient and friendly service from Daniel Below.

Daniel B. was great! He helped us through our specific needs and made the process very smooth and pleasant.

Public storage has made it extremely easy to store my things in between moves. Great facility that you’re able to get in and out without much hassle. Daniel in the front is super helpful with quick setup and transaction.

Melissa went to extra trouble to solve a billing problem. My contract with public storage did not require her to, yet she pursued the issue with her Director and then proactively called me back to say that my concerns were alleviated. How very kind and reassuring to know that a business professional still actively cares about solving customer issues.

This is the only place I would store my things in Orlando. Extremely secure and safe, always exceptionally clean and tidy. Melissa always provides excellent customer service. I highly recommend this location.

Melissa, was extremely helpful in getting me set up with one of there awesome units! 5 stars all the way!!!

Property is very clean and organized. Leannie was very helpful and friendly!

Clean, easy storage. Great location

Melissa is great! Was very helpful in getting me set up quick and painless! Definitely recommend this storage unit!

Melissa was so helpful in helping us get our storage account set up. She has always been helpful and pleasant in person and on the phone. Thanks Melissa, great job. Great customer service.

Melissa was a great help switching all my information over, and clear detail about promotions and discounts ! Great location

Had a wonderful experience today with Melissa when I went into the Fairbanks location rent a unit. 1.2.3 easy breezy. Thank you.

Melissa did a great job of welcoming us and finding the right unit for us. Clean, secure and air conditioned units at a super location. I definitely recommend.

Melissa was absolutely amazing, she helped me find the perfect storage and was able to answer all my questions. Very happy overall with my experience.

Melissa went above and beyond to help me with my experience with public storage

Melissa made our experience here so easy and stress-free! She was always available to answer any questions, and most especially, friendly, professional, and thorough. I cannot thank her enough for her time and help! The site and storage units were super clean and Melissa was very helpful with providing the information needed to select the appropriate size unit for our furniture. Thank you! If we need a storage unit again, we'll be back.

I had Melissa help me out and she was amazing to work with. She made my experience very easy and was super respectful.

Great service, helped me get all of my college stuff in a safe place!

Property is always in clean, secure, working order. Property manager, Melissa, is very helpful and courteous , made rental process very easy and accommodating.

This location, while a little more than others , was very secure and well maintained . The staff- especially Melissa- was professional and helpful every step of the process.

The employee there, Melissa, is a very helpful individual who exceeds in customer service. Great job

Melissa was absolutely fantastic! She was thorough and detailed. I was so pleased during a stressful time and she made it easy and pleasant. My experience with Melissa and Public Storage at the Fairbanks location was nothing more than a 10 star review.. if I could give that many stars!! Thank you.

Melissa was amazing! I highly recommend this storage facility. I was really impressed with time and care that she took to help me find right storage option for me. She was patient, friendly and professional. The facility is clean and you can tell it is cared for. If you have a storage need you should definitely come to this location and ask for Melissa.

I highly recommend this location and their staff. Melissa was so accommodating and helped us find the perfect unit at the most reasonable price. Cleanliness and prompt response to any concerns is impressive! Nowadays is rare to find. Thank you Melissa for the everything, you’re the best:)

Melissa rocks!!!!! Very easy process to get checked innnn !!!

I don't normally participate when it comes to google reviews but based off my experience this morning how could I not. Melissa made me feel right as home as if I was talking to my best friend! She helped me find a suitable size storage room and was very informed on everything about the company! If I could give 10 stars I would!

Melissa at Public Storage on Fairbanks Ave. very helpful and knowledgeable. Provided an efficient professional experience when selecting a storage unit. Highly recommend this location.

UPDATE 12/3/2019: I spoke with this location's manager (Melissa) this morning. I recounted my frustration with the rate increase and lack of notice. Sec. 2.2 of my Lease states rates may change with 30 days' notice, however no notice has been provided by mail or electronically as of 12/3. She maintains I was sent a letter on 11/27, though has no proof of delivery. I asked the same questions I did in-store yesterday. She clarified the internet price is a promotion, and that it's typical for Public Storage to raise rates every 6 months. Her only suggestions were that I transfer into another 10x10 unit for the same price that I'm currently paying (go ahead and read that again--move into an identical unit across the hall to keep my rate), or downsize to a smaller unit. We ended the conversation with her offering to monitor prices and if it drops below my current rate she'll call me. UPDATE 12/2/2019: I logged into my account to confirm automatic monthly payment was processed and noticed a different price on my payments screen for January 1. The price increased +21.6% from my current rate. Website lists the same unit (10 x 10) for less (-22.0% lower than my current rate, yes a >40% spread). I stopped by the office and was told "I don't set the prices." I politely asked questions to understand (such as asking whether all units had a rate increase, if there's a premium or increased demand for units my size, whether it's customary to see a rate hike after only a few months, and what my options are for moving out). The response was beyond lackluster. I was told (paraphrasing) to either have someone else get a unit at a promotional price in their name (which is not only unethical, but forbidden per the rental agreement, Sec. 3.5.1) or call the District Manager. UPDATE 11/26/2019: Between August and November 24, I have observed one or the other of the gates stuck open no fewer than 11 times. Each time I noted the date, time, and left a message. No response from Public Storage. On one occasion in September, I stopped by the office and was told "it's been broken." ORIGINAL REVIEW: I’m planning to revise this review periodically as I just moved in and started renting from this location. My experience with the current (August 2019) staff was very positive. I visited and they were upfront about all charges and availability (though I had to ask very clearly for a list of ALL charges). They were very accommodating and took their time to show me multiple units, and lived up to their word to hold the particular one I wanted. The actual contract process was typical for a rental agreement and took only about 10 minutes. The space itself seems generally very nice. I have a climate-controlled unit and while they said they keep it around 75-76, it was cool inside, but about 78-79 degrees on the second floor. Though a bit dimly lit, the lighting didn't raise any concerns about safety or being able to work. Evidently there has never been a vandalism, burglary, or pest issue at this location, though I suppose a single dead roach in the corridor should not be too alarming in Florida. There are trolleys/carts by the door for common use and the gate control system is nice. The building is a little tough to navigate at first, but once or twice through and you get the hang of it. The location is very convenient. My only complaint isn’t actually about the location as it is the other renters: when it gets busy, there are no carts, the elevators are slow, and parking is a nightmare. If you’re moving in with a truck, be sure to get here early in the morning (before 11 AM) to be able to back up to the door.

Great customer service form Melissa! She made the rental process quick and easy!

I must give a tremendous thanks to Melissa and Shay for helping make my storage space a lot more affordable. They were both phenomenal in their customer service skills. Thank you Public Storage for having such outstanding associates at your Winter Park FL location.

Melissa is super helpful and friendly! I will make sure to recommend you guys to friends and family!

I don’t typically take the time to participate in reviews, but the customer service that I received this morning was outstanding and I was compelled to share the experience. I am a business owner myself and I understand the value of good customer service and how hard it is to find. I was just stopping in to check on availability and pricing. Shaeena was extremely knowledgeable and took the time to show me several units, and before I left, she was able to help me determine how much space I would need and established the perfect unit to meet my requirements and budget. I wish I could have her train my employees! Thank you

Very friendly staff, Melissa is awesome! Love the convenience of location, facility is kept clean and safe.

Edith is the BEST of the Best!!!

Great customer service

I've been trying to get the lights outside my unit replaced for 3 weeks. With no lights inside the unit, I cannot see inside any box without a flashlight. I was told by site personnel that the replacement lightbulbs are "on order". Then, the ballasts that power the lights were to blame and would be installed by electricians when they arrive. Today I will hope for the best but will prudently take my flashlight just in case. This location is fairly priced and the site staff are friendly and always try their best to help me. But poorly lit storage units are hazardous. So, a word to the wise, check out the unit thoroughly before you rent.

As a company, and personally, I have been using this particular location for years and have always had the very best experience.. Melissa, who is always there to help me if needed, is the best! She knows me by name, keeps the place clean, and gives the best customer service ever. I highly recommend this Public Storage location. Thank you Melissa for all that you do!- Kari

Melissa made the process very easy. Was done in no time.

I would recommend the Public Storage on Fairbanks. Customer service has always been welcoming and friendly. The staff was there to help and assist when I needed them. My Family has had a unit here for many years so it was an easy choice to select this location for my move as I know it is well managed and secure. The online check in was quick and easy and the day I came to get my unit it was clean and ready for use.

Sad that Glass knife stores food products there and leaves a sticky mess outside for others to track in.

Melissa is the best. Thank you so much for your help.

Melissa, the manager, is awesome. Helpful and informative, she really helped guide me in my storage needs.

Thus far, a positive experience. Melissa, the manager was professional and capable. The facility is tidy. So far, so good.

I met with Melissa and she was extremely helpful and very gracious to work with. In a relatively short time she handled all of my needs at the facility today. Thank you Melissa!

Melissa was helpful in my moving process the location is very well kept and secure

Good place but a bit pricey.

Had a great experience here! Sheena was there to help me. She walked me through all the details and was very personable! I also received updates after reserving a unit to let me know how many were left available to make sure I could get one to meet my requirements. They were all very helpful.

The service terrific and quick, just like I like it.

Nice facility & clean. Melissa does an outstanding job like always with helping & customer service.

Melissa was awesome to work with. I made reservation online, she was so friendly and knowledgeable when we went to finalize our storage. The property was clean and well maintained. I recommend this facility 100%.

Good afternoon, When are your storage auction. And how offen do you have them?

Typical storage units.

Melissa was extremely professional, personable and knowledgeable. The rental process took just minutes from beginning to end. The storage facility is well located, entry by gate code was simple, the automatic doors were awesome! Everything about the facility was clean, safe, and user friendly. I would definitely recommend this location and Melissa!

Really great service clean place and Ebony was very nice i appreciate her time with us.

Since the first time I met Melissa she was very kind and helpful. The office and the storage was very clean and pleasant. I like the place very much. Thank you, Melissa, for your attention.

Came in for moving supplies, office was clean and staff was nice

Melissa was very helpful and made the whole process easy and fast! Great experience!

Awsome customer service! Ebony was s great help. Very friendly with a desire to make everything easy and understandable. Clean place too.

Amazing public storage facility

Melissa was great and super helpful!

Melissa was such a great help! Great location and everything is so clean! Front office smells amazing☺

Melissa was so welcoming, professional, and helpful. She got me in and out quickly and efficiently. She is wonderful at her job.

Do you have storage units with 110 electric? I would like to move my wine storage fridge and include it in the space. That's only item

Melissa is very helpful!

Very great service here!!!

Melissa is great with very friendly. Clean nice facility=P

Clean location and great customer service

Great facility. Clean, convenient and easy access to units. Melissa was so helpful and accommodating. She took the time to help me determine what was needed.

Gracias por todo!!!

Clean location and friendly staff.

Through my company, I’ve been a customer at this facility for several years and rented 3 units. Melissa, the property manager, has always been accommodating and helpful in all our interactions. I’ve rented storage units from different companies before and never gotten this level of customer service. I recommend this facility.

Melissa was awesome in helping me set up a storage unit and went above and beyond in linking my previous account. She offered to help me with the auto pay for both rentals and showed me around the facility. She even checked that my security code worked before I left. The facility was really clean and I can tell she takes pride in maintaining the facility. Great place to rent a storage unit from. Thanks Melissa!

Great staff, very helpful and conversational. Thanks for your help!

Cuanto cuesta un espacio 5x5

Melissa is always super helpful and knowledgeable and answers all my questions. Beautiful facility, nice cool AC, always super clean and maintained, bathrooms always stocked!

Melissa helped me extremely well during my search for good storage. There was plenty of room and she explained everything clearly. Overall great service and accessibility.

Melissa is very nice and respectful, I highly recommend going to this location.

The employee Melissa knew what she was doing and was very helpful. She assisted me very well. This is a great location to look for storage and to get aided by this nice employee. Thank You Melissa.

Nice place to secure your stuff when needed.

Melissa was very helpful. A very good experience. Note: Th experience when calling PublicStorage main number deserves zero stars. Unhelpful and unfriendly.

Hey met Jose nice guy with glasses funny voice made me laugh with him of course great customer service

Great customer service!

Great place for packing supplies. I use them not only at this location but on mills avenue because of the time savings not having to go in a store and wait in lines. Easy transactions and time savings...love this company! Updating this review: great service again after my visit i have to say Melissa did a great job recommending items that my company is shipping across the country, pricey but worth my time as no lines no wait and outstanding customer service....10 stars if i could...

Excellent alternative for a good, convenient and safe storage, especially for Rollins students. Service fast and reliable. Melissa was great.

Super pleased with my service

This is a super clean store, love the centrical location.

Melissa was excellent help! Super easy to make a reservation through the call center. Clean facilities and nice space!

Ebony is a delightful person and was very accommodating in trying to find me a storage unit that would work for my circumstances. To this end, she was able to find me a unit that will work perfectly for me. Before I retired from corporate America, it was the party line to work toward achieving customer satisfaction and the year that I retired, they had raised the bar to customer delight. I am still not sure what that means but I would say that Ebony was exceptional in her knowledge and people skills of achieving customer satisfaction, so I would say that she is definitely a keeper.

Melissa, was great to work with,, definitely recommend

Melissa was helpful and very friendly. Excellent customer service!

Very friendly service. They helped us through all the way. System failed fo a while, but staff (Melissa) was very friendly and helped us get everything right.

melissa helped me out so much when it came to finding and setting up my new storage!!

When is your next storage auction?

Melissa was very helpful.

Clean facility, very informative service - explained the best way to deal with unit pricing and availability. Easy to get to, easily accessible from the road. Melissa was a great help.

Facilities were clean and well kept, employees take the security of the facility very seriously, and I was helped by Melissa who was very nice and accommodating. I have always had a great experience and feel like my belongings are actually safe.

I had an excellent and efficient experience at this Public Storage. I believe I was checked in with my rented space within 20 minutes. Ebony was professional, helpful, and made the experience seamless and easy. Highly recommend this great location with excellent service.

Melissa is always very helpful and takes care of all needs. She gives the property a great secure atmosphere and makes sure the property is very cleanly and well kept.

Everything was great Melissa was so helpful we where able to get my aunt into a big enough space at a super great price. You need to come check these peepz out for real you won't be disappointed. It's like ordering a pizza and finding out that they hooked you up with Xtra meat and cheese..they are that great..

Great place, staff was really helpful. Ebony gave me good suggestions for box sizes.

Ebony was fantastic! Knowledgeable, helpful and courteous. 10/10 would rent again.

Melissa was absolutely fantastic! I experienced the best customer service ever! She was extremely helpful, conscientious and communicated very well. I highly recommend using this location...don’t take a chance anywhere else!! 10 stars :)

CLEAN, Stress-free, Quick and Professional Experience. Melissa (the Property Manager ) made the experience as smooth as possible and was so friendly. She responds immediately and accommodates you on the spot, there is no run around or waiting involved.

We have rented a unit here for 10+ years. Melissa was attentive and very helpful. The definition of GREAT service, she went above and beyond!!!

Melissa is always pleasant to an other people shows me things i didnt know an alway helpful.

Very clean place and Melissa is very helpful. Highly recommend.

Great service wonderful price. For the time we will need it.. thanks guys good job

Melissa was super helpful and made picking the right unit and booking easy.

Melissa was a wonderful help! She made the process quick and was very knowledgeable!

Excellent customer service, pleasant, smiling assistance. Obviously keeps the property clean and neat. The best service of any storage facility I have dealt with.

Melissa is very kind & helpful, everything is well kept and organized there. My experience went great, I'm very appreciative on how she cares about her customers, makes sure we have all what we need and want!

The manager Melissa and her staff has given me excellent service since I've have been using public storage they answered all my questions and treated me with respected. Thank you Dorothy Gaitor

I used the PS national website to reserve a storage unit. I received a call from Melissa at the PS in Winter Park, FL facility within 30 seconds. Amazing. She made all of the check-in easy and pleasant. The facility itself is clean and well air conditioned. I have had good experiences there 2 years in a row. Well done, Melissa, and PS.

For starters the facility is great and all the storage units are kept at the perfect temperature to maintain anything you wish to hold. When I entered the facility I was greeted by a lady named Melissa. She filled me in with all the details and facts needed for me to start storing. Overall the experience was great and I will definitely comeback. My daughter came home from college, and we had a huge clutter of items. Public storage helped me out a ton, thanks!

The customer service is amazing here. Melissa, the manager is exceptionally helpful! She is very knowledgeable about what is going on with each storage unit and her customers. My experiences here have always been pleasant, honest, and clear. I would highly recommend this location!

Very nice and clean facilities and great location. Melissa the manager is attentive to facility and always helpful. So is newer employee Tiffany. Extremely happy with my experience.

good place every time I come here everyone is always friendly

If storing through Public Storage, payments accepted at any location.

We have had several units at this location and they are wonderful! Melissa, the manager, is a sweetheart and is extremely helpful. She is an exceptional manager and always ensured we had what we needed through all of our various moves. I recommend this location- clean and safe, great customer service.

Melissa did a great job on her BIRTHDAY! Give her a raise. Nice, clean facility.

Came in Monday looking for a one of your smaller units.Though unsuccessful due to there being none available in my desired size, I had a pleasant encounter with an employee there at the time. Viewing available units were a bit more humorous as we walked and made "light" jokes about her pregnancy wobble. The young lady sent me to another location where i was able to get a unit there thanks to her and public storage moving is easy.

This is the most helpful storage place ever Ask for Melissa She will help you!

Melissa was very pleasant great service very cheerful she answered all my questions.

Melissa was great! She answered all my questions and got all my paper work done in less than 30mins. I would definitely recommend.

This is a nice location very accessible. I will like to commend Melissa one of the attendants, she goes above and beyond to help you and very professional, courteous.

This is a nice location .though they didn't have the size the young lady that were there made sure before I left the facility we discuss more sizes and she even search for more areas with the size I were looking for . its nice to see a young lady with a smile on her face . god bless . hopefully I will come back

have a unit at the PS by my house on mills walked in this one because I needee supplies on my way to work this location is very clean

Associate is kind and helpful at this location

Very clean! Close to Rollins so a great place for students to store their stuff during summer. Staff (Melissa) was very helpful.

Reed was wonderful great customer service best location. Make sure to come see reed, also best prices around i highly recommend.

Melissa was great! Super helpful and friendly. Would definetely recommend to others!

super friendly and super easy! and it was only $1 for the first month! perfect for college students who are leaving for the summer

Melissa provided Great service today

They met all my needs for storage. Melissa was friendly and attentive.

The manager Melissa is always friendly and accommodating. Always willing to resolve any issue that may arise quickly.

Melissa has been a delight to work with. Extremely accommodating. We would certainly recommend the Winter park location for service and cleanliness.

The facility is immaculate and Melissa is so very helpful and knowledgeable!

This Public Storage is nearest to me, which was what I was looking for. I have been using Public Storage for years now and I'm always happy about how clean the units are. On this day, Melissa helped me find the right unit, in size and cost. She was extremely nice and helpful, while juggling all her other duties, I found her very professional and nice! I'm very happy with my choice, I will always use Public Storage!

Very thorough

Very happy with my service at this property. Leannette was great Thanks

Melissa was very helpful and explained everything well. A very pleasant experience leasing my space.

Great customer service! Melissa is very friendly & efficient! Pleasure working with her!

The employees were very nice and knew who I was walking in. She was personable and welcoming. The building was very clean. Overall a great experience

Amazing and flawless service by the property manager! Was able to rent a unit and get everything done within 48 hours, which was a huge asset to our business operations! Highly recommend this location!!!

Ashley dud a great getting me set up with my unit. Best service ever.

Im a returning customer with Public Storage. And once again, i am happy with my service here at the location on fairbanks. The customer service i recieved from Melissa, was and always is exceptional and pleased. She shows her gratitude by being sure that my personal belonging or safe and secure. And by her knowing her job. If anyone is in the Winter Park area and looking for storage public storage, with Melissa there she will take care of you.

Melissa is very helpful and knows what she's doing. She is very responsible.

I was looking for a unit and they did not had my size and they found me the best unit at the best price nearby, great service

Great place to rent, I've been renting here for years and they maintain the property clean, and prizes are nice. Public storage has the best boxes, really strong and great for stacking.

Melissa is very helpful!!! Awesome!

Melissa was amazing and helpful with everything. She was efficient and knowledgable. The location is safe and well secured

Excelente trabajadores .... .. Rosa, tiphannie y. Javier.

Amazing service

Clean Fascility, they are always able to help !

I have a Storage Unit at this location and Melissa is always very helpful and goes out of her way to help me in any way possible. Excellent Customer Service. Elaine Antley

Mr. Vince is an all around guy.. knows what will best fit your needs, check him out!

Melissa was very professional, knowledgeable and a pleasure to work with. The office and units are very nice and clean.

A friend and I looked at several storage facilities this past weekend but we both were impressed with the manager of this facility and how clean and well run it is. Melissa, the manager, was also very helpful and informative during the check in process.

I have my storage at this location more than five years and this is the first time I have very bad service from mr. Tarik. I received the letter about the rate increase and ms melissa gave me his phone number to contact. He did not return my message (I left 5 messages ) and then I contacted customer service to complain about that matter. The next day he contacted me and recommended me to move out because nothing he can do about it. I feel so bad about his service.

I have visited this [closer] Public Storage location after moving from another public storage. The reason for the visit was to check on specific unit size availability and other related questions. I found that the attendant, Melissa, was very friendly, helpful and knowledgeable about her facility, as well as other locations - and went the extra mile to offer to hold a certain unit for me, until I knew more logistical detail regarding my personal situation. Overall rating is 4 stars, with the following breakdown,,, I give Melissa 5 stars, but the Public Storage company only 3 stars. Reason: I feel the rental rates are (at most locations) unreasonably high and do not agree with corporate mandating rate increases unexpectedly, even for long term loyal customers, is a bit unethical. I understand that it is month to month agreement, but some consideration should be offered to PS's loyal customer base, or at least offering longer notices of increases, like say maybe 3 - 6mos.

Excellent service and not the cheapest. You get what you pay for, which is- location, security and quality grounds.

I had a great experience with Ailla in my public storage move-in. Very helpful and courteous. Will definitely use public storage in the future

The property was very clean and management is very helpful and thorough.

I went to check a storage unit and Melissa was really kind. She show me around the units with patience and knowledge of what she was doing. Thanks for your time and help.

Fun place

Have just been at Public Storage for a month. So far, it's been a good experience. The main reason I'm giving it Five Stars is because of Melissa. She's the main person there (works Tuesday through Saturday) and she is super. Not only is she efficient, but also she's very customer oriented. Yesterday, I accidentally left some precious items in the common area, and didn't realize that until I arrived home. Melissa noticed the items, picked them up, then stored them in her office area. This morning when I went by to retrieve the items, Melissa warmly greeted me and even brought the items out to my car. Seems like she always goes above and beyond. And this Public Storage facility is kept very clean (probably thanks for Melissa :)

Special thanks to Melissa at public storage for taking the stress out of our move! Excellent service and overall facility

Today we stopped by and rented a storage space with Melissa and she was super helpful and made it very easy for us to get the right space that we needed. The facility is very clean and with 2 entrances makes it easy access. Happy about our purchase!

Erskine and the team have made Public Storage in Winter Park, FL. seem like our own business location. They make sure that common carriers have access to storage areas for us and make sure the areas are clean and free from trash. Restrooms are also spotless. Thanks for your attention and hard work

Had a great experience. Ailla was awesome and helped me find the perfect unit for my needs. I would definitely use them again.

Ailla at Public Storage was very kind and helpful. It was a pleasure to work with her. The facility and units are very clean and well kept!

Ailla was great, she helped me find the unit that was right for me

Both Edith AND Melissa are FANTASTIC! Great service, always work with me and are QUICK! I have 4 units there (sorry public), but don't worry, we will be out soon in which case you should FLOCK to get space here. Convenient in and out, and awesome. Thanks yall!

Ailla was greay.... took the time to review all of the options of the available units and was very friendly and helpful.

Great customer service

Melissa runs a well organized, safe and protected property. I have been a customer for many years and have referred many happy customers. Thank you for putting this facility in the hands of a professional. I highly recommend this facility!

Had a wonderful experience while purchasing moving supplies. Melissa was very professional and extremely helpful. A+++ service.

Very nice lady named Melissa helped me. Nice air conditioning unit and good rate.

Melissa is an outstanding representative. She is always willing to help and always keeping the office informed of the account. When I go to the units Melissa always greets me with a smile and is courteous.

Melisa is the best she is very curtious

I have been a customer for over 18 months. I usually deal with Melissa, who provides a professional reaction and appears to be happy to work at the location. I have had no problems with this location other than increases in monthly rental rate.

Really fast and reliable service, quickly worked with and no hassle. Very kind staff to boot! Ailla was fantastic and gave us all the necessary information fast and reliable. She had all our questions answered and treated us very well! Will definitely come back!

I have used this Public Storage location twice in one year and they have been so great to work with! Melissa is so kind, knowledgeable and thoughtful! I highly recommend using this location.

Melissa is wonderful. Keeps the property up nice and always is very helpful if I need anything.

Ailla the clerk was very nice and professional. She made renting our unit very easy and did it all with a smile.

Mellissa was very helpful, knowledgeable and courteous. The facility is clean too!

This storage place has been always a nice place to do my storage at. The customer service is always nice here and they take the time to help u out when u need help. The only downside is the pricing was a little up there, but all and all I can say that having my stuff in storage here is really good.

I can always tell when Melissa is working because the grounds are always picked up in in order. The same goes for the inside as well. If that's not enough, Melissa is also exemplary in her level of professionalism. You are very lucky to have her working for your organization. She's a real gem. Take good care of her!

I am a client of the Public Storage in Winter Park. I have recently had the pleasure of working with Melissa, the manager of the facility. She has been exceptionally friendly, helpful, courteous and professional with a sincere attitude of "I care and want to help". Melissa is clearly an outstanding representative of the company and a valuable employee.

Melissa is great. People person. When I open my next business she will be on my list for Hire. Her skills over phone helped me to move was easy with her advise and I was able to save time and gas to rent the unit. It saved me stress. She is a very professional.

The follow up, the explanations of what, when, and why were outstanding. Ailla and Melissa went above and beyond to make sure that I knew what was happening with the setup. They were professional.

Don't get burned! This place is a real rip off, their rates kept going up and up. Had to move out only four months into the contract.