Public Storage Self-Storage Units at 4100 John Young Parkway, Orlando, FL

Great customer service, Sam was very knowledgeable and helpful through out the entire process. Thank you very much

Agent was friendly and made process easy.

Carl was awesome!!! Love this place.

Property was very clean & the service is amazing!! The staff here is phenomenal especially Liz and Maria! Strongly recommended

Super quick and helpful. Thanks your awesome!

Sam was extremely helpful

Sam is extremely helpful

Sam is the best person on the location. Always helpful, kind and very profesional. Very reliable. But locations management is little slow, i requested to fix lightning in our units, Its been like 6 month since my request and nothing have happened.

The desk person, Sam, was so awesome, he answered all my questions and helped me immensely. He is definitely a positive asset to Public Storage. On a scale from 1-10, I would give him a 20.

There's staff are sure what they do. I left my storage for a minute because I dont find the lock and when I came back my storage was save and lock by them. That's demonstrate the engagement for the business as wellfare for their customer. Very respectful and patient with me that I dont find the reservation he provide me everything I recomended. Excellent oriented customer service.

Sam was very helpful , works hard to assist costumers and very well trained on companies policies and knowledge

Signing up was super easy, very knowledgeable, clean environment and overall amazing staff. So happy I became a customer. Will definitely be referring friends and family

I Enjoyed Here Sam Helped Me With My Reservation. Sam Will Get You Right When U Come ❤️

Sam, has a great spirit. I had an issue and he was a MAJOR help to me. Also, He was very kind and patient with me. I am truly satisfied with his service. This guy is a big deal for the Company.

Sam corrected someone else’s mistakes on our unit I want to leave a great review for him he deserves it and stayed after his shift to help

This was an amazing place to experience when you are not familiar with storage units . This lady made my day Thursday. Her name is Sommajai never heard of this name , but she is one heck of a lady. Mr.Ambridge will never forget this day. Thank you kindly

I was in a deep panic mode when employee Sam help my situation i am very much appreciate his help God bless this man

Made finding the best size unit for my needs. No hassle over transfers and very friendly staff!

Sam was awesome! He was very helpful and understanding. Much thanks!

I've been too many storage unit and this is by far the best. Sam is a pleasure to work with and strikes exactly the right balance of making sure the rules are followed with not being overbearing and annoying about it. The clientele are fairly nice and it's a good environment I would recommend this without hesitation to anyone.

Just rented here today and Sam was super helpful! Nice storage units!

Sam is very friendly and knowledgeable. Thanks for your help.

Kathy gave me excellent service, good price, took her time to show me the available storages before renting and overall treated me with kindness and respect.

Kathleen is excellent and good customer service

Amazing customer service that goes above and beyond especially Kathleen and Sam

Ricky was very helpful during my visit. He was patient and didn't mind answering my questions.

Ricky was very helpful during my visit. He was patient and didn't mind answering my questions.

Appreciated the staff and service. Great people in the office today. Happy New Year!

Very nice District Manager

Connell Was awesome

Thank you so much Sam for helping me and walking thru the step to get a storage. I will definitely recommend people to this location. 👍🏾👍🏾👍🏾👍🏾🏆🏆

very friendly people at the front desk

They had my car towed without notifying me, and my car was almost auctioned off without my knowledge. I rented a parking space here in August/September 2022. I accidentally parked my car in the wrong spot - my error, but, also due to the fact that no employees were in the office to help me on a Tuesday afternoon. My name, email, car make/model, and license plate info were in the online system that I used to check in. Instead of locating the owner of the vehicle, they had my car towed without notifying me. The only reason I found out my car was in the tow yard, was the Lien the tow company sent me along with the bill for the tow/tow lot fees. The cost I had to pay to release my car from the lot was $1180. The cost of renting the parking spot was $75/month. Does the Public Storage computer system really not have a way to check a license plate before towing a car? I’m lucky my car wasn’t auctioned off without my knowledge. I’m a graduate student at UCF and had to use my student loan money to get my car out of the tow lot. If Public Storage had contacted me even once before towing my car I would have apologized and had my car moved. Instead, I have had a series of very unprofessional, rude, and antagonistic phone calls from the district manager Rachel who has treated me like I am an absolute idiot. I have spoken with the Public Storage corporate HQ several times and they just keep forwarding my complaint back to Rachel who calls me with the absolute worst attitude and treats me like I’m incredibly dumb. I made a simple mistake and honestly I would have assumed Public Storage would have bothered to call someone before having their car towed. Incredibly disappointed by this experience. The $75/month parking spot I rented was the most affordable option I could find and I ended up paying $1180 in unnecessary tow fees. Horrible.

His doing excellent job please keep him for me

Excellent Service was given by the property manager Sam. helped us out very quickly and smooth! thank you Sam And public Storage.

Rachel at the front desk was excellent and service was to the t five stars

Sam the manager was amazing. Very helpful and quick! Would definitely recommend using this facility.

Awesome service, the young lady was very nice!

Sam was very friendly and professional. Took care of my needs quickly

Sam was a great help! I came in, viewed and secured my rental space within 10 mins and customer service was SPECTACULAR!!!! Thanks Sam😉

Latisha was really helpful and great customer service

Latisha have a great customer service

Latisha great customer service

Thanks Latisha for helping me with the app

Latisha have a great customer service

Latisha was perfect

Latisha was helping and understanding person. She was helpful with her customer service, and even during her lunch she still helped customers out.

Latisha have great customer service

Latisha helped me out today, called me and help me get set up with the app and gate access

I had great customer service from rep name connell very nice guy answered all my questions he was very patient and polite glad I’m doing business at this location.

Latisha was wonderful helping me with my storage needs

Latisha great customer service

Latisha was a great help this morning wonderful experience

Latisha has a wonderful customer service

Thank you Judy last minute she got me into my space plus cleaned it spotless I’m happy great customer service too very smart young lady

Latisha was very helpful

Latisha have great customer service

Latisha was awesome told , and good at customer service

Akilah is the best !

Akilah is awesome! So nice and helpful. Thank you!

Latisha was very helpful great customer service

senitra was a great help Thank you

Great location, great staff, great price. Clean, secure gate. Staff solve problems quickly and professionally. Insurance available.

Great customer service latisha

Latisha service was wonderful and outstanding

Rent at your own risk.

I’ve been storing here for 2 years, there’s a new employee and her attitude is wonderful!

Sorry, I just went back to get her name and the new employee’s name was Judy

Great place, clean, and great service by Latisha

Well managed location

Jannie went over and beyond to help find the perfect storage space for my specific needs! She’s so friendly, professional and all around awesome! She was very thorough with all the information in the process of getting a storage unit went by smoothly! Great experience 💕🔥🥰

Able to access gate code vis phone to open up gate.

Excellence in customer service received from Jannie yesterday at Public Storage ! This was the 3rd storage property we had visited during the day and definitely the best value in town. She took her time in explaining us our options and provided us with wonderful , professional service. I would definitely recommend Jannie to my family and friends.

I would like to express my gratitude for one of your employees. Her name is Jannie and she helped me yesterday when trying to find a storage unit since I just relocated. Please let it be known to that JANNIE is a magnificent asset to your company Sincerely, Blanca Zapater

Great customer service thanks Jannie

Janie was very helpful tjanksh

Latisha was a pleasure to speak with and she made sure I understood everything! Great customer service!

Luis is very nice

Latisha was very helpful with my storage needs

Very easy and quick great service Jannie was very helpful and sweet

THE UNITS ARE SÒ BIG & SPACEY AND THE THW STAFF IS SO AWESOME ESPECIALLY TRACEY WAS WAS OUTSTANDING

This location customer service is wonderful they are all really nice. And ty ty ty so much for fixing things around here. Y'all Rock so much!

Taqueshia sorry I know I spelt it wrong . She was awesome at assisting me on getting my first unit. Very patient and nice . 5 star all the way for her

Super helpful manager. Felt very safe and we were able to move quickly thanks to tips from Louie. Highly recommend

Will Management, Owner, SOMEBODY, ANYBODY, please fix that HUGE pot-hole of a ditch, right at the gate entrance??!! At the location of 4100 John Young Parkway in Orlando, you literally have to avoid having to need a front end alignment, AND keep from scratching up your vehicle from the gate, trying to manage not hitting both as you enter and exit! It's unacceptable, ridiculous and a disservice to your customers!! While you're at it, repaint the numbers outside of the storage units, which are faded and jaded. The place just seem run-down and needs attention and tlc.

The young lady Jannie was very helpful and has great customer service…..

Michele was awesome great customer service

Latisha was awesome!! She made sure we had the proper storage space for our items! Give her a raise!!

I wish I could give them 10 stars. I originally got a 5 x 10 unit online,, got to the unit and realized that the unit was too small for my needs. Latisha really came through for me! She got me into a new unit, no hassle, and with a smile. She have me one of the best customer service experiences that I have ever had. Check out this location, you won't regret it!

Latisha Was very nice to me .ty for the service

Latisha has the best customer service

Latisha have a great customer service

Daniel W was very helpful with my rental process. Love the customer sevice

Latisha have the best customer service.

Latisha was a great help

Latisha was very helpful

Latisha was very helpful also great customer service

Jannie was a great help and I was satisfied during my visit. It was worth a visit. -Billy

Great Customer Service from Daniel and Jannie, I would recommend this public storage to my friends.

Jannie and Daniel W were great today. Service was fast and professional.

Jannie has amazing customer service. She was more than helpful and would definitely recommend Public Storage because of her awesomeness. Thank you Jannie for being awesome!!!

Excellent service Jannie

Ashley and Jannie are amazing and helped me rent at another location when they didn't have a 5x5 in my budget.

Latisha was very helpful. Wonderful customer service

Latisha have great customer service

Latisha was a wonderful help

Good customer service

Latisha have a great customer service

How is a 10 bye 15 a month

Best storage I've had thus far

It’s was a pleasure seeing Ms. Tish when coming to pay my mom bill. Very nice, Friendly lady. Need more workers like her.

Tish has the cleanest property I been to. Great job

Tish is a pleasure person to chat with when paying my bill. Great customer service.

Awesome place to do business! Very friendly, process was easy. Everything is perfect!

It was an absolute pleasure of dealing with Tish. She represents the company very well. Keep her. She is definitely an asset.

I’m new to the area was very please with the Friendly welcoming attitudes from the staff. Especially Tish she was extremely helping and knowledgeable. Really made me feel comfortable doing business.. Thanks so much!

I walked in today and tish was very helpful and nice

Tish provided me great service I really thank her she should get a raise

Cheap rates. Good service and they work with you well

Yes went and rented a unit there today and Tish was working. Very Very nice lady helped with everything and let me know everything I needed to know. Would highly recommend everyone to stop by here best place I have rented from yet. Thanks Tish

Tish is awesome. Have to come see her!!!

I came in to buy some supplies and was greeted very kindly buy miss tish she help me with figuring out the supplies I needed for my move and she has great customer service

Tish is an awesome employee. You need to find a lot more like her.

Very professional and out going good people that are helpful Ciara and Mr Vincent are exceptional customer service clientele both of their acquaintances have been a blessing to myself and family. This property is top notch and all of the great people that I've had the pleasure of doing business with here at Public Storage are wonderful! This place is great for all your storage needs, thank you. Respectfully Yours, Mrs Mathis. I would like to add Tish who's a complement to this establishment her hard work and professional customer service is quite outstanding. Thank you. ☺

When: Today is an ideal day to be grateful with thanksgiving, and to honor the special people who present themselves in our lives. Who: Ms. Tish, Property Manager is a devoted wife, Mother, sibling, friend, hard worker and an associate who implements her daily plan of action with ease. Also, I appreciate her willingness to complete the task at hand. These assets should not go unnoticed and she should be seen as a valuable employee and given a promotion with a healthy raise comparable to the cost of living and to resolve competitive wages across the board. What: A five star review is determined in this attribute which is necessary to encourage the management team, the manager, the perspective clients as well as the hierarchy at hand. For I occupy a fairly large unit on the grounds that suits my needs. When I arrived on the scene, this manager was hands on. Meeting my current needs without resolve. Why: I give of my time to trustworthy individuals who have caused me to believe in their ability to do good deeds, and to pay attention to how they operate as a business. Tish takes pride in her duties as manager and strives to do so by presenting herself as a professional with a witty personality, is charming and personable, to say the least. I bless her efforts in sustaining a joyful smile, and having a listening ear, as well as a willingness to continue to learn from those in authority, as she in her role. I esteem her as being admirable and trustworthy and highly favored in His sight. For she (they, we) is (are) made in His image and likeness and He is truly pleased. Moreover, you rock girl! When: Today is an ideal day to be grateful with thanksgiving, and to honor the special people who present themselves in our lives. Where: The location at 4100 John Young PKWY houses one who ideally manages her assignment, herself, the people, and its property as if it were her own. This area is easily accessible, manicured aesthetically on a weekly basis, and the land is quite spacious, too. Who: Ms. Tish, Property Manager is a devoted wife, Mother, sibling, friend, hard worker and an associate who implements her daily plan of action with ease. Also, I appreciate her willingness to complete the task at hand. These assets should not go unnoticed and she should be seen as a valuable employee and given a promotion with a healthy raise comparable to the cost of living and to resolve competitive wages across the board. What: A five star review is determined in this attribute which is necessary to encourage the management team, the manager, the perspective clients as well as the hierarchy at hand. For I occupy a fairly large unit on the grounds that suits my needs. When I arrived on the scene, this manager was hands on. Meeting my current needs without resolve. Why: I give of my time to trustworthy individuals who have caused me to believe in their ability to do good deeds, and to pay attention to how they operate as a business. Tish takes pride in her duties as manager and strives to do so by presenting herself as a professional with a witty personality, personable and charming, to say the least. She serves the community with friendliness likened to no other. Therefore, the standard of excellence is upon her as others would truly benefit to follow in her footsteps as she follows her spirit, and is led of the one true holy living God; Maker and Creator of all things, especially those of his glorious alliances. Male and female He created them to walk in their spirit, to live in their earthly body and to possess their soul. I bless her efforts in sustaining a joyful smile, and having a listening ear, as well as a willingness to continue to learn from those in authority, as she in her role. I esteem her as being admirable and trustworthy and highly favored in His sight. For she (they, we) is (are) made in His image and likeness and He is truly pleased. Moreover you rock, girl!

tish has great customer service.. i recommend renting here its a clean property

Got a storage unit from a storage manger named tish she is very nice 😁

Tish gave me the best of the best service ever! Tks tish you're awesome!

Tish is the BOMB!!!! Tish Always has a smile on her face. I look forward to coming in to see you Tish keep up the outstanding work. You are the BOMB.COM…..

It was a pleasure coming into the property Tish was a big help in finding me the right storage for my mom. I really appreciate her going the extra mile and I recommend this property to store your needs.

I was there a some time back and the experience was amamzing Darlene did me real good she is a excellent employees. I like her so much and If I go there again it is definitely going to be her.

Darlene was very helpful. I went there she was like a public storage hero she does her job so well and evertime I go in there it be very tidy and clean space but When I go there again Darlene is the women.

Darlene and tish showed good customer service and were very helpful

Tish is very helpful and nice.

Great storage facility. Tish, the property manager was amazing. She helped me to her best ability. Super kind and professional.

Tish was very helpful with prices and helping me figure out what size storage I need. Property was clean, and she is professional. I will recommend this property to my fellow friends that’s needs a storage. 5stars to tish for great customer service.

Roaches galore - would recommend bug bombing your the stuff you store in your unit before taking anything out of it if you decide to rent here! Also this place closes at 9:00 p.m. and doesn't open until 7:00 a.m. - my fault but didn't realize it until I had already committed, definitely wouldn't have rented here if I would have known that.

TISH IS AWESOME SHE WAS FRIENDLY HELPED ME WITH ANY QUESTIONS OR CONCERNS I HAD . She made me feel way more comfortable to leave my belongings here :)

Very nice staff, clean and informative. Tish was very nice

Been to this location darlene has great customer service and was very nice and helpful

Great customer service. Thanks Tisha!!

Thank you Ms.Tish for all your help, making things easy for us.

Thank you Miss Tish. Super nice and was eager to help. Great smile and very friendly. By the way the office smelt great.

Hey Tish. Great seeing you I go to different locations to make payments in the area. It was so great seeing my girl Tish. Always a pleasure to see you Tish keep up the amazing work. Now that I know where you are I'll be sure to stop by and see you. See you next Month.

Tish is Amazing the best of the best! 5 star service

Sentra was great

Property was very good and Thanks Senitra

Senitra was very nice

Very nice service staff clean and safe facilities.

Great place!!

Cheap storage, you get what you pay for

Senitra was very nice and helpful and the properly was very clean

I have a camper at this location and I’m extremely happy about how clean the parking area for the rv’s has been kept Thank you Senitra for making this happen. Thank you Public Storage for having her in your team. 👍

Seniors was so helpful and Sweet,Thanks so Much

Senitra was so nice! Thank So Much

LATISHA, was very friendly and kind from the moment my family entered the premises, so our experience was pleasant she made sure we understood our options and helped us figure out which size would be best! I would recommend this place to anyone looking for storage.

Everyone is very nice!

Thanks Senitra!!

Omg Senitra was great and funny. Me and my daughter had no idea on what size we needed. Senitra knew exactly what size we needed when we explain to her what items we had. Thanks so much for everything! And we are so sorry for all the Confusion..lol

They took great care of us for three years.

Senitra was very nice

Senitra was great

Senitra was a great help

Good prices

Senitra was very great and friendly thanks

Thanks Senitra

Sentra was a Big Help!!! Thanks

Senitra was Great!

Ssnitra is Great and i Love the Property

Senitra was amazing. She was super helpful, explained everything thoroughly and had great customer service.

Ms Davis was amazing. Very personable and helpful. Service with a smile!!

Darlene was great making sure what I needed thanks

Great staff

Great Service. Kind of pricey though.

Senitra was very helpful. She assisted me with chosing the right size unit to fit my needs as well as one with an affordable price. Will definitely recommend this location.

Great customer service, property clean and senitra was very helpful and professional

Tan had such great customer service and a great personality. Well recommended!!

Tan and Senitra was a Great Help Today!! Thanks Ladies!

I have been with Public storage for a while and every time I come in Senita have a smile and the property is always clean

My move in experience was Great Thanks Senitra

The Property was nice and clean and Senitra was very nice!

Walked in and walked out Senitra was very fast and friendly! thanks

Thanks Senitra !!!

Thanks Senitra

Seniors was a Great help with my move in today! Thanks

Fast check in, clean facility.

Came in and Made a Payment and Senitra was very fast and Friendly

Muy buen sitio para guardar mis pertenencias

Thanks So Much Senitra I was very Pleased with your service!!

Great customer service, accomodations and deals.

Storage spaces clean, great staff, very secure!

Tish and Nina were amazing. They helped myself and my sister-in-law pick out the perfect size unit for my needs. They were both extremely friendly and knowledgeable. Clean and secure location. Highly recommend!

Very nice and helpful staff. Facilities are well maintained and very fair prices.

Very courteous staff. I was surprised by the size of the storage for the price.

Great customer Service from the Mangers Ciara and Darlene they are the best

Clara was very helpful when I needed a storage unit

Great

Great customer service at this property they are the best

The manager Ciara was incredibly informative and professional!! She assisted me with my storage needs and made my day with the entire rental process experience. I recommend Public Storage especially this one!

Latisha she was great

Fast,cheap and excellent customer service, has patience and answer every question that I ask. Ciara was very helpful.

I had the storage for about four years. It was great for my business. Easy access and friendly helpful staff. I highly recommend this location.

Ciara really cool & knows how to match with the perfect option!!!

Came by the storage yesterday with my uncle Issac to pay his bill and I just wanted to mention how clean the property was and the Manger was very nice.

I'm extremely happy storing my merchandise at this location. It's very well kept, the staff are extremely friendly and helpful, no complaints whatsoever. Highly recommend this Public Storage at the 4100 John Young location

By far the best storage experience I have ever had. Finding suitable storage solutions has been a headache based on my past two times being in need of the service but it has been a blessing to have found this location. Our on site staff, Ciara, has been able to answer all questions, and should there be an issue one day I have no doubt of her ability to solve it in a timely and professional manner. Mostly I appreciate her attention to the details of the grounds, I rest easy knowing my belongings are safe at her property and the cleanliness of the lots Are on point as well. If you are looking for the best option to keep your things, however temporary or long term, You have come to the right place.

Awesome experience. Great customer service, professional attitude and a clean environment.

Ciara was very pleasant, helpful and knowledgeable. I was able to get everything I needed to move and store my items. I would definitely recommend this storage to friends and family.

‏public storage is the best thank you Ciara for everything.

Came by the location today to drop off a delivery and the Manager in the office Ciara was very nice and she answered all my questions. This location is the best

Need lizard repellent

prices are to high

Great customer service Property is very clean and well maintained.

I was in desperate need of a storage unit and I had no idea about the size of the units, the staff was very patient with me and helped me with everything as far as knowing how to store everything they helped me choose the one that would be economical for my pocket and enough room for all my furniture. thank you I don’t know how I would have done it without them great customer service , Each staff member made me feel relaxed and at ease it was customer service with a smile

Very awsome and professional staff. Quick in and out service. Thank you guys for all your help.

latisha the best

Ciara was very helpful and pleasant to talk to. Thank you for your kindness even with having to call to reschedule my time to come in. X2

Very professional...courteous prompt service and Ciara was Awesome!

Ciara and Nina was awesome they wished me a safe trip on the road and I liked hpw they dealt with me.

Great customer service from the manager Ciara also the property was so clean

Had a wonderful experience getting registered and obtaining a unit. Tish was a great help!

My cousin(Shaquita)has been renting here for a while now and every time I come in with her to make a payment on my unit the Property Manager Ciara is so polite and full of joy I always have a good laugh when I come in there it's always clean and that air be blowing she's a Great! Manager and I just wanted to let Public Storage know she's the best.

Ms ciara was very polite fast and answered all my quesyion and concerns that i had to insure i had enough space for my furniture, was very satisfied! Thx Ciara for your excellent customer service darling.

Ciara the property manager was very kind and helpful! She answered all of my questions (this is my first time renting a storage unit). She even walked me to my unit before I signed anything to make sure it fit my needs. My only complaint is that you are required to have insurance, buy their lock, and they have a startup fee which adds onto the unit cost. However since this is short term it wasn't a big deal! You don't have to sign a lease which is a big plus! They rent month to month. Would recommend to someone who wants a safe secure place with friendly staff to store their items short term or long term

Rented a storage here. Got helped by Ciara. She has great customer service, and was pleasant to work with.

It's very nice to have a good company to do business with. Very helpful. Thank you so much.

Great place to rent great people in the office

Great customer service and ciara was very helpful

Had a great experience with my storage unit all in all was great except for the rent raise which was a curve ball but staff was always pleasant btw you cannot use the trash on premises which was a huge inconvenience but we made due I'd rent here again if need be.

Nina was super nice and very helpful. She also has a wicked sense of humor.

Ciara Jessie was very helpful and nice to me one day I went in looking for a place to store me and my kids things. She offered me the best deals on merchandise as well as the units

My experience was great i was helped with everything i needed

Ciara was very polite very polite. She knew all of the answers to the questions i had. Also she was very fast and i needed that because i did not have much time but she was thorough. Very good experience.

More than reviewing this property itself, I want to extend a 5 STAR RATING to Vincent Ward, the regional manager for this location. He has provided me with exemplary customer service on more than one occasion. In my estimation he is a one of a kind in todays lackluster management/customer service industry. If any of you reading this has a storage unit in any of the locations under Vincent's management..... Believe me, you are in good hands!! Thank you< Vincent.

CIARA IS AWESOME ×10😂😘 I WOULD TOTALLY COME BACK JUST BECAUSE OF HER!!

Very expensive and they make you pay 💰 for their lock because the office has access to the 5 by 10 units...I'm us to being able to bring my own lock...ridiculous

Good location- good staff

Great prices!

Excelente

Karlene is amazing at what she does, very nice and knows how to talk to customers.

Friendly staff

I called the wrong property for my payment information. Mrs.Rhonnett was very sweet she looked up my information and then provided me with several different payment methods. I really did not expect to receive such forthcoming assistance. But I really appreciated her help. So just as I ask people to write a review of there good experience with my professional staff and company. I must also do like wise, even if it seems like a small thing... Thank you, Rhonnett

The Employees in the office are nice and courteous but are not allowed to tell you in advance that you are required to use there locks that cost you $19.99 plus tax they are a special lock and cannot be used out side of this storage unit facility. There is nothing on the website that states you are required to do this. Other than the lock issue everything else went fast.

Karlene was great she save me a lot of money and time really appreciate her customer service. We were in quite a bind and she got us the last unit she had for a reasonable price. Will definitely recommend this location!

great storage place Victorio was helpful with answering all question that I had felt more comfortable with what storage unit me and my wife ended up with Great people here

Carol was great when needing a small space to store my extra items. She even helped to remind me the items were there and was very personable and professional. Best customer service!

MARQUIS CAROL WAS ABSOLUTELY AWSOME.....EXCELLENT CUSTOMER SERVICE..... BEST EVER......

Customer service is great

Carol and Carmen provided excellent customer service. They were very helpful, two great ladies.

Carmen was awesome!! She was very informative she went over the contact as where I could understand it and very patient and answered all questions I had efficiently :-) Thanks Carmen you are going a long way in life.

Carol was very knowledgeable and she and Carmen gave us all options, fielded all questions, and were very nice and professional.

Came to public storage to store my belongings. Carmen assist me and gave me great customer service . I would definitely recommend this proper . Carol was also amazing and such a sweet lady.

Carmen and carol are great people with the best customer service. I will definitely recommend to my familyandfriends. Property is really clean. Very nice employees.

The employee here is very nice. Very professional took the stress out of the moving experience.

Sasha was fantastic she was super helpful and answered all my questions

Carol was the most generous lady at public storage. She helped with everything and had the biggest smile.

The service here is really good as far as storage goes, well kept and clean, very clear on each price for storage, they are very polite in general, so I would definitely rent storage here instead of at another public storage....and carol in general is the best,she does a great job at keeping the property very clean, great attitude, and sweet person to deal with on a regular basis.

Public storage is a good a safe place to store your things . Carol is person that loves to please her customers she is a good manager and public storage is very lucky to have her and yes I will be coming back.

Really pleased with the service and the location.

Storing here was a great experience. If it wasn't for the staff members my move wouldn't of went as smooth. Thanks to Joseleen and Carol for your help!

Stopped in to make my payment and Carol was beyond pleasant. Customer service with a smile these days is nearly unheard.

Carol is awesome, always smiling, i recommend this property, keep smiling Carol.

This location is clean. The staff here are Karlene and Joseleen and these too wonderful ladies do an amazing job. I feel safe storing here as well they have a resident manager on site and these fancy new locks. Dont worry about bringing your own lock they got everything you need covered. Will Highly recommend this location to friends and fam.

I've stored other places before but didn't have a great experience. I am so glad I came to Public storage! Carol was very friendly and helpful and I got what I needed quickly and efficiently

Went in to check on prices and was greeted by a very professional person named Carol. About the cleanest place I've seen. She explained everything to me. If i need storage again i will definitely come back!

Great and wonderful people. I like that all of the people around there were quite nice. The manager was hilarious and they did a great job of making me feel safe and secure with my belongings.

Crystal was very helpful and polite great customer service thanks for your help

Excelent attention from the Property Manager Carol. The place is clean, affordable, well secured. Smooth register process. Best offers and deals.

I am very happy with this storage. The staff is very friendly and the property is clean and safe. I would recommend to anyone needing storage

Staff is friendly, helped make my moms move effortless, I recommend this location , and the staff is above amazing.

I came in to your location looking for a unit and i was very impressed with your staff. Crystal was extremely helpful in assisting me with my problem. She explained to me in full detail and explained and answered any question i had. I really appreciate the customer service i was given at your store.

entering into public storage I was greatly approached with great customer service from a employee by the name of crystal Sims she handled everything in a greatly manner I will love to visit this store again.

Great service... Thanks for everything Crystal Sims

I had some items needed to be stored on short notice. This storage was in a great location. Even greater was the customer service. Especially from the manager Karlene! Such a professional young women with a beautiful smile. She was extremely helpful in getting my items settled! Would recommend this storage facility to anybody. Two thumbs up.

My experience here was great. Karlene was very helpful in providing me the right storage space for my equipment. I truly appreciate her knowledge and great service.

Karlene, the manager at this location is EXCELLENT. I came to this facility with questions regarding renting a storage but I Preferred air condition. She helped me find another location to put my belongings at a reasonable price. She explained to me how to protect my stuff which I felt was extremely helpful of her and caring about not wasting my money. I would recommend this location to everyone simply because the staff here are 5 stars! Thank you Karlene

Karlene was very pleasant. She greeted me with a warm welcome and she has excellent customer service skills. I definitely will be referring to all my family and friends if they ever need a storage to rent with Karlene.

Clean property. Friendly staff.

MOVING TO ORLANDO I NEEDED A STORAGE THAT WASN'T TO PRICEY, CLEAN AND LONGER GATE ACCESS TIMES. WALKING INTO THIS PUBLIC STORAGE I WAS GREETED BY KARLENE; GREAT SMILE AND BEAUTIFUL PERSONALITY.SHE WAS GREAT; WAS GIVEN A TOUR, SHOWED 2 DIFFERENT UNITS WHICH WAS ALSO CLEAN. THE SIGN UP EASY AND ILL RECOMMEND THIS LOCATION TO ANYBODY.

I recently starting using a unit public storage. So far, my experience has been nothing less than phenomenal. The property managers name is Karlene. She has been ever so patient with me and my questions! I highly recommend this facility. The service was informative, expedient, and all around pleasant. Why aren't you using Public Storage!

Recently moved to Orlando and needed storage. I was referred by a friend to a local public storage and was assisted by a young lady named Karlene. She made the process is easy as 1-2-3. She was nice and smiled the whole timeand made sure I understood the agreement and had everything I needed for renting a storage for. My 1st time. It was a pleasure having to do business with someone like her and I'd do it all over a second time. You need more people like her in this world. A++

Karlene ,was very helpful and she is friendly,and funny.and she took a issue that I had very professional.thank u karlene.i will recommend this place to friends and family.

The property manager Karlene was very professional and helpful and made my experience with Public Storage so enjoyable and I will recommend her to my friends and family.

Came in to take care of my account Karlene was very helpful. Her customer service was great and answered all the questions I had pertaining my storage.

karlene's customer service was awesome! she is very kind, polite, and helpful. she mades coming to this location worthwhile! thanks Marlene, you're the best!!!

This Public Storage facility is one of the best. I recommend the site to anyone that needs anything to store. Karlene is a bright and charming lady. Plus, the facility is very clean and neat.

Karlene is good at what she does very professional the storage unit was to my liking and very spacious and affordable karlene is awesome

Kralene is amazing it has wonderful customer service delivers every time I stop by for questions and concerns when you guys got to give this girl a raise

Karlene saved me lots of money today and explained everything through to help me understand the process. Property is very clean! Thanks Karlene for your wonderful customer service.

Karlene who is the property manager at This location is amazing! Ive only been here a month but she is an asset to this location. Very clean by the way. She does an amazing job here and will be telling everyone i know if they need storage to rent with Karlene.

The experience is excellent this is my 4th time renting with public storage and Karlene and Christian were AWESOME they offered me the merchandise that i needed and made it clear exactly how my stay here would be and thats 5 stars!!!!

Karlene is always helpful. She goes above and beyond to help her customers

Dominique was awesome.. Everything went smooth.. Now just waiting on these grandbabies!

kalee was amazing with customer service thank you for everything

This is a very in the cut location off John Young but Karlene was especially helpful. She did not attempt to rent me more space than I needed. She was very professional and made the entire process so simple and easy. The facility was clean and well-lit. The prices were very reasonable and the professional atmosphere of the property is phenomenal. The property manager was very focused on finding the best option for me. Great customer service and the timely manner. Karlene the property manager at this site, was beyond helpful, very welcoming, gracious and informative. I have never rented a storage place before and the idea seemed a bit daunting but I felt much relief and peace with the idea of how it would be left with. My shopping around for a storage company is no more thanks to Karlene.

While my stay was only a short time, I can assure you my need to depart so quickly had nothing to do with Public Storage. The service was excellent and Karlene is beyond a doubt the biggest reason why. If it were up to me she would be the chairman of Public Storage! Five stars for Public Storage and Ten stars for Karlene!

Awesome and fast service. Friendly and courteous staff!! Deffinitely recomend it!!

Renting a unit at this PS facility was the greatest experince...from the rate, to the unit location, to the most helpful sales associate I have ever worked with. Karlene is a gem. Thank you PS and Karlene for making a mundane task such a great experience!

Karlene showed me step-by-step exactly what to do. She went over the rules and papers so that I clearly understood everything involved.She picked out exactly what I needed for storage area. Karlene was friendly, helpful, professional and anticipated my every need concerning using this property. She was polite and very personable. I have gotten as good of care from her as I have shopping some of the finest upscale stores in the USA. I highly recommend this store if you ever need a storage unit and be sure to ask for Karlene and she will treat you like a King...... . It is well-kept and clean. I feel that my property is as safe there as it can possibly be and I have much faith in it's prime employee, Karlene ..

Best sales associate (Karlene). Went out of her way to help.

Ailla has great service.

Karlene was excellent!!! She made my move from duval less stressful I was running late due a accident on i-4 she waited 20 minute After 6 so I could put my stuff in a storage that nite. God bless you.

Karlene and Christian did a fantastic job helping me out.

Karlene was simply amazing. She has the best customer service experience I have ever seen. She is simply a gem.

Karlene was great saved me some money!

Miss karlene was very helpful to me without her I would be list ..I love u as a buisness I love u karlene excellence customer service

Karlene is awesome!!!! So happy I went to public storage on this day! =]]]] She needs a raise!

I had a really good experience at this particular property. The property manager Ailla was extremely helpful and very informative. She was very patient with me since this was my first time and a bit unknowledgeable she took the time to explain everything and walk me through the entire process. Thank you very much for being so helpful and not one time did she look at the time although it was past closing. She did not care about the time she spent with me. She delivered excellent service. Thank you again.

Aila assisted me with my reservation and was very friendly and answered all of my questions.

Quyen is the best employee in the whole public store corporations in the united stated of america <3 ;))

Latarra was helpful she was very patient her service was pleasant

Ailla's service was really good

Kathryn was very helpful , she did not leave a detail out about the storage . She had great customer service.

Kathryn was very nice .I was unsure of what size unit I needed and she showed several units . She was also was very good at explanation of policies and procedures. Very smooth transaction

Great experience with Kathryn

Perfect Service!

Great experience with my move in, Kathryn thank you so much. I walked in and she had me out in minutes....

Kathryn is the bomb

Kathryn and Michelle provide great service and they are very nice

I have been a customer at this location for several months and I am so happy I chose this location, every time have a problem or need assistance with something, Kathryn is always willing to assist me, she went above to make sure my problem was solved, she is a great asset to public storage.

Great service from Kathryn. Very friendly and helpfull...

Thank you Kathryn for all your help and speedy response back...

This storage place was very helpful to me I was greeted by a hepful smile by Kathryn she was just awesome all around with the tips on helping me moved ,If their was more than just five stars on here it would be a ten. Thank you.

Came in with billining concerns and Avilla was very helpful.

Thanks Michelle and kathlyn it was a wonderful experince