Public Storage Self-Storage Units at 2308 N John Young Pkwy, Orlando, FL

The Manager, Desiree, is a sweetheart. She’s very helpful. She tries her best to make sure her customers are satisfied.

Desiree and Michael at the front desk are so nice and helpful! This place is getting renovated and looks awesome too. Very secure, we feel safe with our things there.

Find another storage unit. To expensive and units are full of bugs and holes for bugs to enter

I highly recommend this location to rent at. The manager Desiree goes above and beyond to help all her customers and make sure everything is all set. Amazing customer service!!

NO STARS for this establishment!! Poor management hands down! Let me begin to say this… in March 2023, I spoke to “customer service” as they’ve asked for payment since my storage increased, I have notified the rep on the phone my verbal notice that I will be vacating at the end of the month! And my son went there and cleared the 5x5 unit on the weekend. No big deal- (he left the lock on there) I called the following week to follow up that the unit is cleared out and then was told the lock was on there (of course the unit has been emptied) and was told I still needed to pay? I don’t think so! I’ve already notified the rep on my call the month before. PLEASE check the recording for quality assurance! I go back to the establishment and the guy at the front desk didn’t know how to handle my situation but to tell me there’s nothing he could do as he checked the unit and has been emptied. There was NO manager to get back to me at the office or NO callback whatsoever and that was in April. I received a notice in the mail from a collections agency with the amount of $91.16! How rude! Please don’t ever do business with this establishment. I will make sure to notify everyone in my network NOT TO ever do business with this place! Disgusting. Thank goodness for a huge network I have with the real estate industry and the military community. This place is a joke and very unprofessional! I am insulted with the notice from collection agency. I will be reaching out to the Better Business Bureau.

Amazing customer service highly recommend thank you Desiree for everything

Desiree was very helpful and informative

Jay is great ! Very informative and helpful. They are right by wawa mcdonald’s and walmart so perfect area for someone moving a lot of boxes.

Very helpful and answered all of my questions promptly and politely

Great Customer Service Friendly Staff Would recommend A+++

Desiree was very helpful and courteous. Helped me get a second unit and showed me how to use mobile app. Thank you for your help

Big thanks to Johnny for helping me with my unit. Great location.

Easy to get storage, and the employees are very friendly. The place it's clean. Easy access remotely through the app. Desiree is always very helpful

This review is specifically for the Customer Service I got with Johnny. He was on his way out, the facility was closed and he turned back to help me. Imagine being ready to go home after a long shift and a customer has an issue, that’s not fixed with a lil 1,2,3, it was time consuming and he did it with a smile on his face. We need more reps like him. Thank you Johnny & public storage

Everything went great. Showed me around the place and where my storage would be. Storage here are really good if you are looking for a place for your things or to storage your car this place is a great place.

Great customer service. Very helpful

Deziree the manager is amazing. She goes above and beyond to help her clients. Thank you!!!!

Every time i come, I am greeted with a smile even a welcome in hand wave from inside while i'm driving through the gate! Desiree is awesome, so nice and every time I come in she's smiling. She already knows that if I park before coming in the gate that I need to use the restroom and opens it for me before I even get in the office😂. The restroom is always clean and so is the rest of the facility. And I like that they notify us when a hurricane is coming and that they will be closed! Excellent service.

Dez is the best facility manager I have ever met. As someone that uses this company for business, it’s important that operations are smooth and Dez is on it! She is the reason to rent at this location.

I wouldn't recommend establishment. The Roaches and rat droppings I had already been anticipating and Begrudgingly accepted just based on it being an outdoor & not temperature controlled in Florid - So my two star rating. Isn't necessarily for the cleanliness. Or pest control. it's almost entirely Based on the service of The staff. They have a main front office that they at rarely at and if you try to call for assistance they Never answer. Overall, have an Off putting vibe.

This was one of the easiest processes ever. The staff was extremely patient, friendly & and helpful. Desiree & Ryan were great. They even assisted me with getting the best price around. Keep up the great job.

Wonderful and sincere with helping me move in.

Somjai, is amazing and energy is everything . Please go and visit her she will definitely take care of you!!

Makhalia was a very friendly and helpful sales agent and gave me all I expected. Great job young lady.

Lillith was very professional and efficient. The whole process of seeing the space and renting the space only took about 15-20 minutes. The property looks clean and safe and great rental rates. I appreciate the $1.00 first month rental promotion. It was a 5 star experience

Desiree is always very kind and helpful. Will recommend location to others

Leaky, moldy units that will ruin your stored items. Units listed as 10x10 are 8.5x9. Look before you rent. All new customers receive better prices than old customers. Plus you'll still be charged a full month even if you move out on first of the month, regardless of how many thousands of dollars you've already paid. Absolutely awful customer service on top of that. Corporate: everything you're doing is wrong on every level.

This public storage is great all the way down to the the office mange ms. D is so nice and helpful and i will most definitely return anytime i need you thank you.

placed me into collections after I moved out of my unit , cleaned and swept it out plus giving prior notice for nearly $1000 dollars (my monthly rent was a little over $200 a month before ballooning to over $800 with monthly increases in rental fees. They're contracts aren't worth the paper its printed on.

Desiree was very professional and kind enough to secure me a clean unit for storage. I will recommend this location to friends.

Connell is the best he was very friendly and comprehensive the place is well organized will definitely recommend friends and family to come and use this storage facility

Best place to store. Nice, clean and the staff are definitely helpful!!!

I definitely would recommend this location . Great customer service and friendly management. Management always take care of there customers as best as the can.

Not a bad facility and if anything goes wrong the staff will bend over backwards to make it better

Desiree was very helpful and she made me comfortable, she’s nice and very professional

I would like to give great praises to Connell for being such a great addition to the Public Storage located at John Young. Thank You Connell for your Great service!

Desiree is a very nice girl who does a great job of maintaining a nice facility! It’s clean and problem free. She was very knowledgeable and helpful when deciding the right unit!

I’ve been with Public Storage for 19yrs. Out of all the locations I rented,this location is the best & the customer service manager Desiree goes above & beyond the call of duty.

I enjoyed excellent service from Connell today. I felt welcomed and taken care of. He was thoughtful and attentive to each customer. If you're looking to store some stuff, I highly recommend doing so at this Public Storage location.

More generous to the coustomer than cube smart that cancel your entrance with you unaware of the denial access with you not past due

All units are outside/drive up, so no elevators or carts to deal with. Very convenient location.

Awesome service!

I’m so happy they took care of the situation as promised

Excellent service!

The lady at least the front desk is very helpful and kind, the storage units offer enough for what you pay! 👍🏻

Great prices, and Desirre was very helpful at fixing someone else's mess to make sure I was able to store my things

I got nobody to answer the phone

Excellent service by Sam, people who do their best for the customer make a successful company, Thanks Sam for your service.

Great customer service. Polite and attentive. Desiree and Connell are a true example of the service to expect.

Desiree was very helpful with explaining things on my account .

Connell one the best that works for public storage. I only what to work with him great services

Easy access

So today is the first time im using this Public Storage, usually I use the one that us less than a mile away from this one. The first thing I noticed is the parking lot was way bigger which is awesome because I have found it hard to park at the other. Before I arrived I called the csr answered immediately whivh is also great because when calling the other one its a hit or miss. My csr was Laron and he was friendly and efficient the process was quick and im already done. He did ask about boxes etc but did not press me or upsell. Honestly thought i booked at the other one but glad it was this one.Bonus right inside the same spot as a superWalmart

Very reasonable.

It was quick and amazing

I have been a tenant numerous units in this facility for nearly 30 years through several different management changes and your current management team and staff is by far the best even though all are good in fact I met a newer asset to your company Maximillion absolutely fantastic knowledgeable thoughtful professional and cats are not only with giving me good advice but also looking out for the company where it was a win-win and I very much appreciate it search one make sure that I am right across we’re gonna good job if it’s all these kept need to clean everything is generally in good working order and the staff is very pleasant and attentive

Luis was awesome he fixed the hasp in my unit and answered all my questions

Luis answered all the questions I had! He was awesome

Best customer service! Luis took the time to show me around and help with all my questions. All went smooth and I can't speak more highly of Luis and the staff at this Public Storage location.

Luis was great very professional and courteous highly recommend this place

Luis was awesome! Highly recommend this place! 2nd time in the office I bought a new phone and had to get the app Luis was so helpful and kind enough to help this old guy lol Thanks Luis!

Luis was very very help with helping me with booking the storage very knowledgeable thank luis

Luis is freakin awesome! If you had more employees like him you would be set. Please let him know how much we appreciate him

Very nice storage place manager Luis is very nice and polite

I have rented from many places but never experienced the professionalism that I experienced today. Thank you Luis! I appreciate your thoroughness and professionalism even with rude customers and a busy line

The place was clean and nice , Luis assisted us with our concerns he was polite and gave attention to our needs.

Jannie was very nice such a sweet person

Rented a storage space today, never thought it would be such an amazing experience the manager luis is fantastic I highly recommend this place

Came in for a unit, left with a bunch of storage knowledge! This guy Luis is amazing! Great customer service and very attentive to every detail, super clean facility would highly recommend!

CHECK in with my daughter today to rent a unit what a great experience! Luis was awesome and made the entire process so easy! Very clean facility would highly recommend it!

Luis was such a great help excellent customer service he answered all my questions.

Luis and Jannie are awesome! They were a huge help, and were able to help me with all my storage issues! Highly recommend!

We won an auction and we came in to pay for it and Luis was very helpful he made sure we had a great experience. I will definitely buy auction from this storage again. Great service. Highly recommended . Thank you Luis.

I love this storage location. I have an app to open the gate which is so convenient. The grounds are clean and taken care of. Luis in the office has always been super helpful and nice with any questions.

Luis was very nice and helpful

Always very friendly, have gone out of their way to help when I’ve had issues with my unit as well. Been here for over a year.

Clean space, on site help, Luis was great! Would highly recommend

HELPFUL AND HANDY. We were clearing our storage and the employees there we so kind and helped when our car would not start. They assessed the situation and immediately assisted. Wonderful employees, clean and safe facility!

There's an employee named Judy that I met today at this location, and wow thank you for helping me with my rental today...great experience!

I've been a customer here for over 3 years. Luis and Jamie are always very helpful. My lock broke on my unit and Luis made sure my things were safe until he was able to fix the issue. Clean units.

Mr Louis really keeps my spirits up and maintain the property very well!!!

I highly recommend this place! Luis was very helpful and detailed explaining everything, He got me the best deal, I’m so grateful. Awesome service!

It a great place to keep your things safe.I love this place.

Jannie went above and beyond to make sure I understood everything and that I chose the right unit and she was a pleasure to speak with!

Luís is the best one, really prestative and help us in everything we needed! Thanks a lot

Luis is a good property manager he take his coustom he one thi best since I been here very likeable person keep him around he thi best thank you

Luis is very great I had so many concerns and he was able to help me not only resolve my issue but he was great to talk to .

Luis was very helpful and hooked us up with best deal possible and a storage unit that has easy access with getting a trailer in and out. Thanks for the help Luis

Luis. He is literally a lifesaver. My wife and I were out here working in the heat and didn't bring much to drink and I started getting really dehydrated. Out of the blue Lewis came by with a couple of ice cold waters for us. SAVED MY LIFE. He also drives around all the time instead of just sitting in the office cleaning up things and keeping an eye on things going way above and beyond thank you very very much. My wife and I have three storage units here.

Dude! Luis is the man! This dude hooked me up! He found me a storage unit closer to my college for $1 move in! Highly satisfied!

Luis was really helpful and give a lot attention to us!! Recommend!! 5 stats

Great service from Luis. Very helpful, professional, kind and sweet. Excellent customer service. I had a great experience. I will recommend it 100%. Thank you for all your help Luis. God bless you.

I went in the office because I Needed help with some questions inquiring about my storage. Was helped right away by Luis with his great expertise. He gave excellent service!

Went in to ask a few questions. Was greeted by a gentleman, Luis. He answered all my questions thoroughly and was very polite. Will definitely be back to rent a unit.

LUIS was outstanding!!! Amazing customer service, knowledgeable, very helpful and thank you!!

Save me out of a tought spot . Thanks

Great service from Deanna super efficient and fast

Excellent friendly, and helpful atmosphere. Attendant was helpful for the duration of the rental agreement and sign up. Thank you kindly.

Great service. And manager is so sweet. Good job Cass

I help & service I receive at this location from Cass is wonderful!!!!!! She always greets with a smile, helps when needed & also very easy to deal with. Big thumbs up to her.

Veey grateful to have yall

Jannie was very professional , polite, explained my question fully, she treat you as everyone should feel important , waited on me in a timely manner, Thanks Jannie !!

Cass was great, gave accurate information on the storage policies. Spoke clear and very understanding and was overall nice.

Daniel B was awesome and helpful

Daniel B... 25813

Daniel was great and made me very happy

Cass was AMAZING!!! She was extremely helpful, kind and a pleasure to do business with. Excellent customer service!

Ashley the new DM is amazing! Met her today and she is very nice. Cass and monique are also great managers! Top notch service!!

Latisha was very helpful when i came in to look for a space

Letisha and Ashley were amazing and so helpful with my upcoming rental

😘😘😘

Clean

I have continuously had negative experiences at this location. They’re property manager Cass is very un-professional, rude & she displays prejudice behaviors. She poorly represents public storage and does not deserve to be apart of there team. Customer service is a plus and she doesn’t have it genuinely in her.

Do not rent storage from them. I rent 2 years ago 5x5 storage for $40 per month. They waited when I fill my storage then raised price every 2 months up to $100 .

Rats... I'm forced to pay insurance to them but they give me the run-around about my belongings eaten up by rats🙈🙈

The woman that helped me was so friendly and helpful. I dont remember her name but she helped me on 7/10/2020 in the afternoon. i definitely would recommend this location 😄

Case was awesome she helped so much

I went in to compare prices and features with other facilities. Cass was very helpful and knowledgeable about the product and services that are provided.

I went in to purchase boxes and Cass was extremely helpful, I was in and out quickly and had a great experience.

I really was pleased with the help that I experience with public storage and the customer service that was given by your worker Cass she was a great help and also I will keep her in mind and by name the next time I come in she was very helpful and I was pleased.

Cas was great!! Very fast service

The have very good customer service and they are fast worker’s I didn’t have to wait more than an hour and Darlene Gave the the best customer service 🥰

Darlene was so helpful it like she was born to do this job she is like the best employee there she talk respectful she is a person I would call everytime I go there she is just the one. She is very nice and she treat all of her customers with respect

Went to this location to inquire about a unit Darlene showed good customer service and very professional

Cass was very informative and helpful with all of my questions!!!

Too blasted expensive, go up 100 per year with no improvements

Cass was great!! Very fast and friendly 😁

Very nice and personable, Cass was very helpful, not much to say but this deserves 5 stars.

it gets the job done, I like the unit I got into and it's not far from home but the gate is always broken and the storage rates have been climbed by 30% since I got a unit and they didn't cut any slack during the lockdown for covid19.

I work at this location...please come see me. We have excellent promotions and great customer service!

Excellent courteous service provided by Cass!

Cass is very personable and helpful.

Public Storage my stuff is in there I came a month later on the first removed all my things cleaned the unit out did a walk through before closing went into office and was told I had to pay for the month because I did move out on the 30th day of the month before...

Thank you ladies for all your help!

Had the pleasure to meet with Lindsey and Darlene . Very knowledgeable and helpful, thank you for everything.

Clean property. Friendly staff . units are well maintained

They need to have exterminator. Not recommended.

On Thursday morning i went to public storage and two nice respectful ladies name Darlene and Lindsey help me out a lot they were very understanding and vibrant ladies. If i come there again i will definitely speak to Darlene and Lindsey

Lindsey IS OUTSTANDING!!

Rita was amazing and very knowledgable and professional. She is the reason I got this storage.

The red hair girl is so nice and polite. The price for the storage is cheap.

Came in for some questions and merchandise. Thank you for all the help and friends staff. You guys sure do make moving easier.

Darlene and Lindsey are great!

Kimberly was very knowledgeable and helpful.

If you rent a parking space don't rely on an employee to show you the correct one, even if they're watching you park the vehicle/vessel. If so, you'll probably get a call from them a month later telling you it's in the wrong space and you need to move it. No lie. True story.

Im a customer here for six years..I love the staff there..

Best place ever checkout yourself

Geat people in the office..I will come again

Darlene and Lindsey was the best employees there. They were very respectful and they were passionate about their jobs and making sure I was happy with the unit I got and I will love to come back and only work with Darlene and Lindsey.

Sally & Lindsey were great. Service was fast & good!!!

Nice facility. Clean units and friendly management.

The staff at this property is very friendly and helpful as well as knowledgeable

Darlene is the best of the best when it comes to service, friendliness and attention to detail. Thank you for always taking care of my business needs.

They have plenty of packing materials. I also rent a storage unit from them.

I have a storage unit there. The staff is friendly and the area is very secure and clean. Easy access from the road.

Had the pleasure of meeting Lindsey and Kim. I want to personally thank you ladies for the exceptional customer service and for being extremely nice and helpful. I definitely will be coming back here. Thanks again ladies.

Shay and Darlene here were very nice and helpful Shy made sure i was happy with the unit and also told me about something i should in the unit to help absorber moisture .I would like to tell anyone who is looking for a storge to go see Shay and Darlene. Very nice staff working here . Thank you ladys for all your help.

Darlene and Shay showed excellent customer service and with it being a very hot day we were given cold bottle water. I truly appreciate both of you all help and in a timely manner likewise!!!

Darlene and Lindsey was very pleasant

Great staff 👍

Awesome staff very helpful

We rented a unit at this facility and were totally disgusted!! The place was built by amateur monkeys!! Our unit leaked!! Tried to get it fixed to no avail. Maintenance called me and said they would be right over to fix it, NOT! THEY NEVER SHOWED UP. District office would never answer their phone or could I leave a voice mail as they were all full though i called several times. Called corporate office in California 3 times. The last time I called they hung up on me. Even a local tv station couldn't help us. Personally I would NEVER SUGGEST RENTING A UNIT FROM THIS COMPANY EVER!!!

Ok.

Nice and clean location

Thank you Lindsey for all your help

Storage facilities are super clean! The staff was so helpful. Kristin is amazing! Worth the money 🤰🏿

i was uncertain about renting a unit but Kim put all my concerns to rest she was so understanding and answered all of my questions we were able to get the right size unit and all the stuff i needed to make moving in possible thank you so much KIM

Great security

Very clean

Complete morons run this place. After parking an RV there for almost a year, they decided to verify everyone records for which they lost ours and could not figure out who the RV belonged to. They called the cops who would only tell them it wasn't stolen. Rather than calling all of their 30 customers to figure out who it belongs too, they taped signs on the RV stating it would be towed in 72 hours if no contact was made. They then proceeded to have the RV towed the following day. We arrived the day after, a Thursday and couldn't find our vehicle. The office was closed due to a corporate meeting and corporate could only tell us to call the local manager. He apologized for the confusion and agreed to repay us for the towing fee and acted all nice about the issue. The following week he changed his mind and decided it wasn't their problem and would not cover the fees. A quick email to corporate and he again changed his mind. They have lost us as a customer because they can't keep their records straight or make a few phone calls.

I only walked by

Great Custom Service. Got A 10×10 Unit With A Discount! ! Darlene Was A Great Help In Getting Me Done Quickly. They Are The Best

Needed boxes so I stopped in, staff was friendly and helpful. I was in and out in no time! Thanks ladies for all the help.

Very overpriced for what they offer. And they've gone up in the year since I acquired the unit. I can say that none of my items have been damaged or anything..

Lindsey is absolutely amazing, she has exceptional customer service and is extremely knowledgeable. Location is kept clean and well maintained. I’d recommend this location to all my friends and family.

Definitely recommend this location! Great ladies here. Very friendly and helpful. Perfect location too.

Climate control easy acess

Darlene made moving very easy thanks Darlene

Lindsey and Darlene were awesome!

Great experience, great service

It's a great place to store my belongings but I feel like they need better lighting for night time.

Alishia To oustanding is not enough to recognize such a great employee. She made my process smooth as could be, being that I have terrible OCD and the worst case of anxiety. I left with a peace of mind knowing that my personal belongings that hold so much sentimental value was in good hands. I am proud to say that I am a happy public storage customer.She is the best and very helpful

Tish was great. Helped with everything i needed!!

Always friendly and helpful at this property. Very clean and pleasant. Great vibes from Shatik and Alishia

Very good excellent. Love the management

Great service from Alisha and Shatik. Very professional 👍

Great service, secure facility, on site manager, security fence and cameras

Great people, very respectful. Prices are great as well

Good service

Good storage

They give you one price over the phone.But when you get there ,there's an additional price of $25 on top of the other price.

I was vacating out of my unit and came into the office Briana saw that I was sweating and offered me a bottle of Water I see that she really appreciates her customers She was aware of my situation and observant Thanks

Great service from Briana and Shatik

Great service from the staff

Customer service/cleaniness of facility.....TOP NOTCH. Awesome experience!!!!

Very good service

Latisha, was very helpful and knowledgeable of the questions i had and made me feel PS is a safe place to do business w\ i left with full confidence i made the right choice

what does it cost for parking a utility trailer there for storage.

Dealt with Brianna, she was very helpful and knowledgeable, answered all my questions and had very helpful suggestions which made my sign up process very fast and easy to understand. Overall it was a pleasure dealing with her!

Nothing special

Good customer service

Great service. And price, dont raise prices

Storage rates very expressive and they increase to often no far warning

Alishia help me with some issues that Ebony never explain me.

My mom had to transfer her storage unit to another unit and thanks to Alecia she was able to get everything done very quickly. Alecia was very helpful and pleasant. I wish that there were more people in the world like her. My mom and I are very happy customers. Thanks Alecia for taking care of us! 😁

Worst place ever it's like hell, if you are looking for a storage don't come here,

Shatik was awesome, friendly and informative

Super easy experience. Staff was friendly, polite and knowledgeable. Shatik gave me a tour of three units and then set up my account in under 30 minutes. The management building was clean and well lit. The company is paper-free which I prefer for convenience. Great experience overall.

Great service from Miles and Senitra. Thanks.

Excellent service from the whole team. Enjoyed my one year here! Keep up the good work guys! **UPDATE*: Although the service is great, because it's an outdoor storage you WILL have issues with unwanted pests in your belongings such as bed bugs, roaches, HUGE roach eggs, rat droppings, and water bugs. When we moved into our new place, we had to sort our stuff outside to make sure it did not get into our duplex and we STILL managed to have some of them get in. Especially in our couches. It was honestly the WORST part of storing our stuff at this location. We managed to get rid of the pests but it took a good year only because they would be in random places like our books...AND our boxes were taped! If you do go to this location wrap your boxes all over or place them in a clear plastic bag to avoid this and just thoroughly clean your coaches prior to putting them in your new place.

Great people

Just want to say thank you to public storage for a nice stay as a long term tenant. Also nina was great to assist me with my time of leaving. Thank you

Great service!!!

Staff and over all experience was excellent. Will give them referrals over and over again.

This was the easiest transaction"s" I've ever had with a storage facility. They helped me find the correct sized unit when I needed it and made the exit process when I was done, very simple. Thank you guys!

Great people to deal with!!!!

Great customer service and clean storage units at an affordable rate.

MADE A RESERVATION, DROVE 11 hours only To find out they wouldn’t let me keep the trailer on grounds. If you are not local i would not do business at this location. The manager here changed his story multiple times, then gave me the option to get towed. Region manager took the call from the manager but wouldn’t take any calls from me when i tried to reach out to him. Not business friendly and definitely not some place that i will do business with. STAY AWAY UNLESS YOU WANT A LOT OF PROBLEMS!

What a sad story. Company made tons of changes and no one i talked too seems aware of what is going on at the company anymore. Made reservation with lots of details for a parking. Explained my situation to sales person. Made all arrangements based on my situation. Got to the location and not only my arrangements for drop off where omitted, they made me leave the property with my trailer. I dont know how this people could complicate stuff so much and be so disconnected. Call advertised number for the orlando location, they answer in california and have no clue of what is happening; then call customer service, their words: you have to call a regional manager, I dont know much about the area. Stay away if you dont have all day to park a trailer for one day.

Associate exceeded my expectation level of this transaction. Very friendly and knowledgeable about this business. Smiling from beginning to end.

Great service

Good people, made moving easy me

Bueno excelente

Great customer service Blessings for her movements

they charged me for a month after i left the state and left my storage empty and the door open. I refused to pay, of course. and they charged me an extra late fee. And the gentleman seemed to think its amusing. Not very trustworthy if they have your information for automatic payment.

Good prices and drive up parking

Great service

No grace period for late payment. One day late and it cost $22.00.

Shatik was awesome! He made my experience simple and easy.

To high

Great service, Easy to setup

I was helped by shatik and he was nice and honest

Great service, nice people. Shatik was amazing

Goog jop

I recommend Pubic Storage. Shatik who is the property manager was knowledgeable, like he knew what he was doing when I was moving to the unit.. I had a good experience. I encountered a problem when I moved out, but Ebony was courteous and she did not give me any negative feed back, but helped me. And I want to thank Vince (Shatiks manager) who was understanding about my moving out. He actually called me when he heard about what had happened. I thank God for each one you. :)

Quick & helpful service. Staff was incredibly hospitable and friendly. I would definitely recommend this place to others.

They tell you its 25$ with special & ends up being 55$ with lock & insurance.

Some of the best service I've ever received. Thank you Shatik.

Great service. Love the attention . Made moving so much easier. Thank you Ebony.

While visting my unit at this property Brianna was very helpful and didnt mind helping me with my unit.

Very good prices. Nice people and clean

Best prices

Great service on my storage from the manager

Shatik is amazing always helpfully

Angel did a wonderful job and is nice.

Great team Brianna & Shatik . Thank you. Gustavo from ARG

Nice like the politeness

LaTasha and Jasmine were both very patient, thorough, and accommodating. Thank you ladies

Good location, great prices. Everyone is always friendly.

Friendly staff very professional and helpful they have reasonable prices. The premises is clean and well kept.

Rhonnett and Jasmine were very nice and pleasant. They took her time and explain each process to us. Excellent customer service

The staff is very helpful and friendly. My sales person was Rhonnett, she made my experience very enjoyable. Thanks

Sasha..was awesome

Rhonnett I'm happy cause She is nice to me

Rhonnet Merriweather was very pleasent

The employees Thinner and Shatik where very helpful makes sure they contact you when something's wrong with unit very polite.

Rhonnett was absolutely wonderful she took care of all my needs and Shatik one of the managers was very helpful tdefinitely a Public Storage to use

Sasha was very personable and informative! Thank you!

Sasha helped me vacate today. This location served me very well for the last six months. Great service.

Worked out perfect! Very friendly service!! Sasha was wonderful!!!

Great service for years.

Sasha was very nice she took care if me & my need as for storage space.Thanks Sasha!

Sasha was awesome, sweet,kind,understand

Mrs. Sasha was very helpful , professional,and helped me get exactly what I was looking for.

Sasha was grea

Sasha was great she got me the storage unit that I wanted it it was awesome customer service I recommend this place to everyone best deals in town awesome

Sasha has great customer service very nice woman, she took the time to make sure I was pleased with my parking space.

Sasha was phenomenal!

Everything went terrific. Stafff was great..Thanks Sasha

from the place by mistake my reservation was elsewhere but the latasha used was so cordial kind that inspired me confidence and instead decided to stay at this property I mean everything tight ship and made my day one recommend the place easier thanks latasha

Awesome service. Great price. Ask for Jose or Latasha.

Trash was great.

This property is well kept and the staff goes above and beyond to provide excellent customer service. Obas was our rental specialist and he was very courteous and professional. I would recommend this facility to anyone who is looking for a safe, secure place to store your stuff. The rates are awesome!

Obas, were very helpful,Excellent customer service skills,Nice,organized, generous,he was real neat,and he was very nonchalant and and pleasant .

So far a good experience

Shatik was very helpful provided all the information needed to make a smart decision. Process went smoothly.

Great customer service

They are very professional and quick on service!

I would like to thank Sasha at Public Storage for her professional service. Great employees make a difference. Thank you.

Great location friendly and helpful

Shatik give the best service, if u service go to public storage

Great customer Shatik very helpful

Fast service, nice people and great prices

Gratel customer service is super.

Shatik and the entire staff gave us the best experience we could ask for and made the matter of needing a storage unit extremely easy and convenient!

Very friendly open communication

e shattik made my day he made me happy that i came here

My storage is great here. The staff are friendly And have outstanding service. They contacted me about my storage unit and made sure the purchasing process was fast and hassle free. They even give a courtesy call and email reminder for your payment. If any of mutt friends and family need a storage i will refer them to this location for the great hospitality they consume.

Great staff, made me feel like family.

Crystal has great customer service skills

Tasha has great customer service skills. She answered all my questions in a timely fashion. It was wonderful doing business with her!

Perfect location , friendly people and even better promotions... Ask for Latasha she has the scoop!

Latasha and Ashley. We're very friendly. They helped me. Find. A. Space that would fit my work trailer and assured me that I had made the right choice with their company. It was been 2 months now and. I can say they were right. No. Problems everything is just gravy.. cheers ladies...

The service I received was absolutely great. Latasha & Crystal were very helpful and knowledgeable about the property and services.

Latasha was very helpful and informative About the process and what I need for my families new storage space. Great price, lots of security, and friendly people... Thank you😊

Outstanding service was offered to me by Tasha she helps me around the facility and make sure I had everything that I needed she very friendly and kind need more workers like her

Well first thing is I don't know how people saying customer service is awesome. I live over a hour away and when I trying calling they don't answer the phone. Or even better the GM don't even answer the phone... So get ready to be calling 500 more time. When they answer the phone they put u on hold and u finish hanging up because they leave there for so long. Greeting it's not good neither. I'm glad I pack my thing and left the hole. Make sure u bring on own lock or they will charge you $20 they didn't even let me go to wal mart that was across the street to buy one... They make sure to get u spend money. Same lock in Walmart probably cost less than wat I spend.... Well I'm done with this place...

Karlene was very nice, I was unsure of what size unit I needed and she showed me two sizes that would work for me and my "pockets". She showed me how to stack my belongings to fit in the smaller unit to save me money. She definitely knows what she is doing and definitely has the best interest of the customer and my "pockets". She definitely needs a raise. She definitely went above and beyond for me and it did not go unnoticed. Thanks for your 5 star service Karlene!

Karlene was amazing. She's such a professional young lady. This storage location is great right off of John Young Parkway. The facility is well lit and clean. Will definitely be back to rent if I ever do need storage.

I would first say that I fit weren't for Karlene I might not have even gotten the storage space. As she was getting me set up, other customers came in and she handled them with ease and co tinier on getting me my rental space. I've rented from different storage facilities before but this by far was the easiest, best and smooth process I've ever had. Karlene did an outstanding job with ms, and even remember my name the first time I came back after my first month. She deserves a lot more credit then it looks like she gets in return, and has continued on with a smile every time I've been back. I appreciate the time she took to help me and get me going, never once did she even seemed overwhelmed even with my constant questions and bickering. All in all, I'd recommend coming here to anyone. In fact I have recommend to other to come here. Absolutely stand up job by Karlene. Well done.

I've been bouncing around place to place, looking for a storage facility that I felt comfortable with and was a good fit for me. I walked in and karlene immediately greeted me and helped me along even with the small details and made me comfortable with her willingness to help me. Her kindness and politeness made the decision to rent here easy. I would do it all over again, most encounters I've had were people that were rude and karlene couldn't be further from that. I feel like she helped me more then I deserved but I will definitely be a repeat costumer.

I am storing my thing at this storage facility and when I went there to rent the service there was excellent the young lady that rented to me her name is Crystal she is amazing at what she does she made sure my storage needs where met she took me to unit and on the way there we had a friendly conservation her service was outstanding if I could do it all over I would they people there I jus so friendly and nice I would recommend anybody to that property. It took me while to do the review but I always said when I got the time I was going to is you guys have awesome employees at this property.

I love this yolanda is a great sale rep. And she has great customer service skills. She was very helpful in my experience at public storage.

Just began moving in. The young man with locs helped me move in some of my belongings. Great customer.

Latasha show made my day today. She had a great beautiful smile that makes me want to tell all me friends and family to come use this public storage! Thanks Latasha for you great help and personality!

Yolanda good customer service

To-do muy bien calidad aqui en este lugar. Los trabajadores son rápido y saven de todo de mis preguntas q tenía hoy en mi única día. Libre para. Buscar una. Sitió por mis. Cosas. De trabajo. Bien hecho. Gracias.. Familia. Sanchez.. Chacón.

Their Specials sound so good you start off $75 then end u paying $130 they have all these extra fees and if u transfer to a bigger unit they say it's free for transfers but they forget to tell u about the prorated price your thinking a extra $40 no $114 cause that's not on a special you find out when they call u after you've put your things in storage now your stuck and have a big balance left to pay because they didn't tell u everything so I'm paying $244 for a 10/25 that's prorated on the 23 of the month but still have to pay $165 on the 1st I DON'T GET IT :( PEOPLE DO YOUR HOMEWORK it's storages that let u use their trucks,vans,and give u a month free or half off Everywhere is better than"Public Storage" between the Super Wal-Mart and FritoLays Chips Company off JohnYoung I miss Southern Storage it was there first Loved those honest people

We had excellent service at this location, thanks to Jinia. She is very professional, helpful, patient, and friendly. Good customer service is difficult to find nowadays, so it was very refreshing to do business with Jinia. She is an asset to Public Storage.

Jinia helped me today. She is awesome. She assisted me with my storage needs. She deserves a raise. She is a great asset to the company. I'm tired of seeing new faces all the time, but Jinia is what the company needs. Great location, great service, clean property, and happy face.

Allia and Yolanda have great customer service skills

I love coming to this location nd greeted with a warm hello nd beautiful smiles from Ailla and Yolanda

The customer service I received from Ailla over the phone and the warm welcome, hello and reasons to rent a storage at public storage was great. She was very nice and thorough. My daughter even enjoyed the experience. I would definitely tell my family and friends to become customers at this location. Thanks Ailla

The attention and prompt behaviour from the team at this location was over whelming....

Best customer service I've seen. Yolanda is a great help. I'd recommend anyone to go to this public storage.

I had the most wonderful customer service experience dealing with Yolanda at this property. Her professionalism and attention to ensuring that I was aware of the all the details of my contact, were enlightening and assuring. I have absolutely no reservation referring this location, as Yolanda's conduct mirrors the integrity in upper management.

We have had a very positive experience at this location. This was especially due to the wonderful customer service skills of Yolanda, who went out if way to treat us like valued customers. I definitely would recommend this location as a great place to do business.

Yolanda is a very kind respectful worker has great customer service skills property is always clean and she manager other stores very well!!

Yolanda and frank was great

Good customer service

WALKING IN I WAS GREETED BY YOLONDA AN STACEY I WAS SO GROUNDED BY MY HOUSE FLOODED AND NEEDED TO MOVE MY BELONGING I WAS EXTRA UPSET AND CONFUSE ONCE I EXPLAIN THE SITUATION TO THE LADIES THE MADE MY TRANSITION PLEASENT YOLONDA AND STACEY YOU LADIES ARE THE BEST AN I WISH I CAN DO MORE THAN JUST A REVIEW YOU GUYS MADE MY DAY SO MUCH BETTER AN I SO GREATFUL THAT YOU TWO LADIES WAS THE TWO THAT CHANGED MY DAY...CUSTOMER SEVICE WAS AWSOME YHANK YOU LADIES

Yolanda and Henrietta were extremely helpful and prepared to assist us with our questions. They took time to explain the various options and discounts that we were eligible for and showed us our unit. The unit as well as the entire facility was very clean Customer service is excellent at this Public Storage!

This is william mcclenney I'm going to give a review for Henrietta Matthews she was very helpful pleasant young lady she walked the property with me and showed me you and its very nice and I was very impressed with our customer service

Should have done this a while back Yolanda you are awesome she took care of everything I needed had to get a big Simi truck in the yard she put me in the right spot for truck to come and go with ease. Need storage go see Yolanda Thank you for making it so easy for me