Public Storage Self-Storage Units at 1023 N Mills Ave, Orlando, FL

Thanks Letty

Great service by Letty.

Letty is an awesome manager she had so much knowledge and was very friendly the property was nice and clean way to go Letty. Update: Letty is still awesome

Thanks Letty, awesome job

Thank you Letty for your amazing service

Thanks Letty for helping me with my transition, great customer service

Great customer service Letty

Thanks Letty

Thanks petty for your above and beyond customer service

Although the prices are high, they’ve kept my storage safe and damage free for 2 years. They have improved with their safety features and the facility is safe overall.

I had an amazing experience with Public Storage! Letty was extremely helpful and answered all of my questions. The facility is clean and well maintained.

Letty had amazing customer service Thank you

Do NOT rent a unit at this location. We have had MULTIPLE issues accessing our unit here. We have had previous positive experiences with the location on Fairbanks but this location is the worst. The elevator code reader is always breaking so the girl who runs the place just shuts the doors and locks up the stairwells so you cannot access your unit. She also closes the garage doors at 4pm almost every day because she likes to leave early, so you have to go through some side door. Yesterday was the second time that we had an event that we needed our supplies for that we keep within the unit, and we could not access it. This was 4pm in the afternoon. There were 3 other people there having the same frustration. Even the elevator repair guy couldn't access the elevator room to make a repair because the place was locked up and a ghost town.The office is closed for 'renovation' . We had to run around and purchase items we already own in order to pull off our event! We were panicked. It is a horrible feeling to not be able to access your belongings during normal business hours and never know if you're going to be able to get in or not. There are also only 3 flatbed carts, so if there are more than a couple people there you are out of luck. All around a terrible experience. If I could give it zero stars I would.

Drove from my new house over 100 miles away to empty my unit because they have raised the price too many times and they have no power to the doors, no power to the elevators and concrete dust everywhere.

Something is always broken, no power to the doors, no elevators. But the rents sure seems to make it to the top floor! I wish there was a zero stars for this place.

It really have wonderful people working for them who are a great help to customer like myself. 👍

Great job Letty, assisting me and my brother with our storage needs, we are pleased with your customer service

Awesome customer service Letty

Letty was great, property is clean, provided great custservice,definitely recommendations this place. More than five stars

It was a pleasure meeting and being assisted by Letty! Such a friendly and helpful stuff member I would definitely recommend this storage space.

Letty super great customer service

Letty and Ashley provided excellent customer service with a friendly and accommodating demeanor.

I love this love this storage location! The manager Letty keeps me at peace of mind knowing she is running the building

Great facility awesome customer service to help you out anyway, they can. Ask for letty

Great

Thanks Letty

Thanks Letty for your amazing customer service skills, the property is well kept and clean

Today was my first day needing a storage unit at last minute at that. Everything here was so quick and easy! Just what I needed! Missy was an absolute lifesaver the entire day! She helped me with everything I needed. I even ended up buying a few supplies while I was there thanks to her.

They raised my rate several months ago and are now offering the same sized units for two thirds the price but won't adjust my rate. Now I have to switch units in the same building to keep from getting ripped off further.

Very pleased with the excellent service Letty provided. I definitely recommend speaking with her for your storage needs.

Thanks Letty

Thanks Letty

Thanks Letty

Thanks letty for excellent customer service and helping with my move in

Thanks Letty for being so helpful your the best.

Thanks Letty

Letty provided great customer service and was very pleasant to work with!

Thanks Letty

Took a little time, but at the end letty went over and behind to make sure I got what I needed. And I thank her so much for her hard work.

Than you for all your help, Gem. Super!

Gem was so helpful when it came to getting things set up. She deserves to be recognized for her polite attitude and professionalism. Thank you Gem for the help.

Awesome and very helpfull. Thank you Gem for everything.

I stopped by on 4/29/2023 to inquire about a storage space. I highly recommend that you speak with the property manager Kimberley. She's extremely knowledgeable about the property but what highlights my experience was her fantastic customer service skills. If anyone here has any questions I highly recommend that you speak to Kimberley. Even tho it was out of my price range but her customer skills it's worth writing a review about. Thank you again Kim.

Great customer service from Leslie.

Leslie was very helpful in finding the right size storage for my belongings in a perfect location.

Great Service Leslie provided. She helped with all my question that i needed answers too.