Public Storage Self-Storage Units at 653 Maguire Blvd, Orlando, FL
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 41/moSmall 5'x5'
$ 41/mo $55Best Price Label1 unit left!
- Climate Controlled
5'x5'Online only price$ 53/moSmall 5'x5'
$ 53/mo $70Best Price Label2 units left!
- Climate Controlled
10'x5'Online only price$ 80/moSmall 10'x5'
$ 80/mo $107Best Price Label2 units left!
- Climate Controlled
8'x10'Online only price$ 92/moMedium 8'x10'
$ 92/mo $122Best Price Label1 unit left!
- Climate Controlled
5'x15'Online only price$ 99/moMedium 5'x15'
$ 99/mo $132Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 139/moMedium 10'x10'
$ 139/mo $186Best Price Label2 units left!
- Climate Controlled
10'x15'Online only price$ 174/moLarge 10'x15'
$ 174/mo $232Best Price LabelHurry!
- Climate Controlled
12'x30'Online only price$ 352/moLarge 12'x30'
$ 352/mo $469Best Price Label1 unit left!
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Orlando
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Here's what you need to know to make the process as smooth as possible.
Orlando Storage Units Next to Orlando Executive Airport
This Orlando Public Storage is located on the southeast corner of Maguire Boulevard and Colonial Drive, offering self storage options right next to the Orlando Executive Airport.
Roughly three miles northeast from downtown Orlando and with easy access from Interstate 4 or S.R. 408, this facility features indoor storage units, outdoor storage units and climate controlled storage units in various sizes.
For important documents or family keepsakes, a small storage locker is an ideal storage selection. A 5x5 storage unit is also an ideal solution for travelers flying in and out of Orlando Executive Airport to keep personal belongings within reach.
Small businesses around Colonial Town Center can grab a 10x20 storage unit for extra office storage space to keep supplies, equipment, boxes and files nearby.
Families living close to the Audubon Park community can use a large 10x30 storage unit to keep everything in one place during a move if the new place isn't quite ready yet.
This facility, open 7 days a week, also offers parking and covered parking options for vehicle storage, and a property manager lives on site.
One of the more unique areas of Orlando, this Public Storage sits in a community boasting a dense residential population combined with a lot of local businesses and the accessibility of the airport, as well as local attractions like the Orlando Science Center or Harry P. Leu Gardens. It all makes for a wonderful community - and one which Public Storage is proud to be a part of.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 471)
Great customer service from Jose
Can't recommend this property more. Jose was more than helpful with getting us moved in and taking care of any questions we had. Very friendly. 5 stars!
Jose was extremely helpful and informative in finding me a new unit to transfer into it
I got 2 storages and the process of making the reservation online was very smooth and easy. Jose was very pleasant and helpful in helping us choose the size we needed. He provided excellent service and called me the next day to follow-up and to check if we needed anything. Thank you Jose!
Jose is an absolutely wonderful manager. Helped me with all my needs. Keeps the property well organized and running smoothly!
Jose is very professional individual. Super Friendly and helpful. Always with a smile and upbeat spirit. Always ready to help me out when I'm there. what else can I say but all around genuine person.
Place is clean and staff is friendly. Jose did an excellent job showing me the the units and explaining how everything works.
Jose’s customer service is amazing, he took care of me with my broken unit asap. Thank you Jose you made everything smooth and Easy!
Awesome customer service Jose!!! Thanks you for all your hard work you make this place amazing!
Jose was very helpful and knowledgeable. Facility and unit is clean. Definitely recommend
This storage facility is perfect for the Florida heat. Jose was really helpful & personable throughout the entire process.
This was our first time using a storage unit ever, and we had such a breeze of an experience. Jose is an incredible property manager and was so helpful and communicative about move in and move out procedures. He even walked me around the property so I knew exactly what to tell our moving help and how to direct them. This location is so convenient, clean, and easy to navigate. Our items were in great condition, and it was overall a really easygoing experience! Thank you Jose!
I had a really great experience booking a storage space at the Maguire Blvd location. Jose the manager was incredibly communicative throughout the entire process and had everything ready when I arrived - truly old school, refreshing customer service. Clean & secure space, friendly staff - all I need in a storage facility!
5 Stars for Jose at this location. Great customer service and explanation of what this place has to offer. Would rent here again!!!
Jose was extremely friendly, knowledgeable, and helpful!
Jose' is so helpful! He is always willing to help figure out a solution to any challenge. Thanks Jose'
Jose’s customer service is amazing, he took me thru all the property and explained me everything about it. Thank you Jose.. Gus
Rent just went up over 20% which is absolutely ridiculous. No companies raises rates over 20% at one time. I would never do that to my clients. This place is terrible. Time to find a place with a better price.
Jose is very helpful, always willing to put in the work to get the job done. He is also very kind while doing so usually with a smile on his face.
Jose is great and always very helpful.
The manager Jose ALWAYS gives the best customer service and truly cares about your questions and needs! Great location being on Maguire and Colonial as well.
Jose was very nice and extremely professional and the facility was awesome
Good customer service and always very helpful
Seems to be a secure storage place in my trips so far. You will want to turn and go through the parking lot of the shopping plaza located next to the storage to get to the entrance the most convenient way, but once inside it does the job.
Jose is the man! Made everything super easy. Great experience!
Jose was a great help today! He was a helping hand in showing me around the public storage facility. Make sure you guys come see Jose when you’re in the Baldwin Park Area!!
Jose was very knowledgeable and explained everything that I needed to know about renting a unit.
Jose was a fantastic representative and extremely helpful . He made the whole process very simple and easy . It was a pleasure to work with him
Awesome job Letty
José went out of his way to make the process as easy as possible for me. I really appreciate all his help
Jose was fantastic would recommend 100 person great job jose
Getting your life together is never easy, but it sure does have a magical little helper in the name of Jose at the Maguire Boulevard location in Orlando. He is very attentive and almost intuitive to what your needs are. I felt like he was a member of my own family and by the end of my storage unit needs I look back and don’t think I could’ve done half of what I needed to accomplish in my short time there without him.
Jose was great! Very accommodating. Love seeing his smiling face when I come in for help
José was so kind and super helpful. I accidentally purchased a rental for a unit that was too small. He helped show me my options and made the transition super easy and simple for me. I really appreciate the amazing customer service!
Jose was really helpful for my move in to my unit.
My wife and I have had a great experience at this location. Jose was extremely helpful and professional. Top notch customer experience.
Excellent service from Jose! All questions answered and very respectful and kind.
Sevice was amazing! Jose was so patient and helpful
Great customer service! Jose was very helpful and accommodating. The storage unit is clean and well lit. I look forward to using these facilities!
Jose was amazing! He was professional and effective and handled my issue perfectly! A credit to the company!
Jose was amazing. Excellent customer service. Happy customer!
I am a returning customer. Jose the manager gives excellent customer service. Highly recommend.
It has been a pleasure working with Jose. He has help us find the best deal and the space we needed.
Jose was great! Fantastic service!
I can't say enough nice things about Jose! His customer service is excellent and he always tries to go the extra mile! He is an asset to the company! Thanks, Jose!
Jose was wonderful, very helpful and knowledgeable about the space and and services. I highly recommend this Public Storage.
Jose was great to work with! He made the rental smooth and was very accommodating.
Jose and his customer service are hospitable and full of support and knowledge.
I have had a unit here fir 10 years. I have known Jose for all these years. Jose is the very best customer service Manager I’ve had the privilege of knowing ! For years. He is helpful and knowledgeable to everyone who walks in the door! He is the best! He is the reason we’ve stayed here.
Jose is super helpful and accommodating!
Jose helped me both on the phone and in person. Extremely friendly and accommodating with all of my requests. My organization's unit is here and as we transitioned from one ED to the next he has been helpful with getting us through that and how our unit works/paperwork necessary. Thanks Jose! UPDATE: I originally rated this place a 5 because Jose is so nice but it's obvious the owners refuse to pay to have a bigger staff (which is comical since they jack up your rates constantly). Every time I come to this Public Storage there is no one upfront. I called and left a voicemail but no one calls me back and I'm waiting outside the office for a second time in a week. The last time I was here I waited so long 3 other customers came and went frustrated that the office was empty.
Jose was great details and careful explained every details of the renting process he was great in assisting me kind and humble great talking to him love his vibe ! Very kind and helpful! Thanks Jose! You made my experience great!
Hi I am looking for storing two motorcycles , do any of the units have electricity for a battery tender ? If not can I use a solar battery tender ?
Jose was very helpful and informative. Excellent service and adorable prices. Thank you.
Jose has been so wonderful to work with! From the moment we started the process he has been an excellent help.
Jose is always helpful and professional. I have confidence that my belongings are in good hands because of him.
I have used many storage places and Jose offered the best experience of them all. He is professional, helpful, and friendly. I would recommend this Public Storage because of Jose.
Jose was very helpful and professional. I highly recommend him and Public Storage!
Jose is the greatest. Very attentive, kind and Friendly. Always helps me out. Been here for a while now and it was the best decision I made in my Storage needs. Jose made it all possible.
Jose, was truly exceptional. I was impressed with their level of knowledge and the amount of data that they had about the market. His responsiveness was incredible. The amount of effort and time Jose put into walking me through the process is unbelievable. Thank you so much. I highly recommend this place. will be staying here for a long time. Jose is awesome.
Jose with Public storage is amazing from customer service to his delivery. Thank you.
Great customer service from Jose, he’s usually always there helping were he can
Jose is always very helpful! We have many different types of deliveries and Jose ensures they make it into our unit.
Worked with Jose when I was moving from Public Storage on Semoran and he was outstanding in helping me move and getting everything set up for the transition. Great service and very friendly to deal with. Would rent from him agsin.
We use this storage facility for our business. Jose is always helpful and accommodating with us sending our staff in to make visits to the unit.
Jose is a super helpful and friendly property manager!
Good customer service form Jose who is a very caring and professional person.
I have used the storage facility for over 12 years with my work and I am extremely happy. Jose is an excellent property manager who is dedicated, very friendly, and hard-working. He does an amazing job getting packages delivered inside my unit. I highly recommend this location because of Jose.
Good service clean units amazing overall
Jose has been great
Jose is amazing he’s very nice and friendly and he make’s sure you happy with the choice you’re making
Jose is absolutely the most helpful and responsive employee that this company could employ. I have rented two units for a couple of years and I am at the facility every other day, usually for a few hours each time. Any issue I have is always important to Jose and if he can’t solve it, he “pushes it up the chain”. As these rental spaces become ubiquitous, PS is fortunate to have a solid and Custer-centric employee like Jose.
Jose’s customer service was amazing so glad I chose this location
Letty provide excellent service. She even offered to stay later and show me the property and explained everything thoroughly.
Came to speak to someone in the office when they open and there supposed to be in at 9:30 it’s 10:30 and I’m still waiting
I needed a safe and conditioned space quick and Jose helped me find the best unit to suit my needs. He was super kind with great customer service and I’m very grateful to have had some help during my moving process. Highly recommend this location for your storage needs, thanks Jose!
Great customer service. Jose really looked out for me.
Jose was thorough and professional throughout the process. I’d recommend this facility for their services and cleanliness.
Jose is very professional and knowledgeable in every way.
Jose was super helpful and took the extra time to help out our crew.
The property manager Jose helped me find the right size unit and all the extras I needs to store my stuff. The loading dock makes things easy when it’s raining and the app offers all the gate features. Perfect place!
Jose is so friendly and helpful. I lost my keys and he helped resolve the issue in a matter of days. The facility is always clean and easy to access. I highly recommend! Thanks, Jose!
I visited the Public storage on Maguire blvd. on 06/19/2022. I wanted to acknowledge one of your associates by the name of Princess San. Princess informed me that she hasn’t been there very long. However, I was utterly impressed with the knowledge and professionalism she provided for me. Princess was so helpful and went above and beyond to meet my needs. Because of her, I will definitely be pleased doing business specifically at this location. thank you so much for Your time and patience with me Ms. Princess. You are a phenomenal Asset.
Jose Was Extremely Helpful And Knowledgeable About The Property. It Was Definitely A Pleasure Moving In With Jose. Jose Exemplified Premier Customer Service Throughout The Entire Process.
Love this storage facility! They are very accommodating and helpful. Jose, the manager, is a rock star. He had tons of patience with my decision moving in, he answered all my questions, and does it all with a smile and in a friendly way. I've had a unit at a few different locations throughout Orlando, and this location is definitely may favorite so far.
Jose is an extraordinary manager. Our family has had units at this location for years. He has always met our storage needs in a professional and friendly manner. He is a treasure - always going the extra mile!
Jose was very enthusiastic and energetic about the process. He was very inviting and warm to me as the customer as I finalized my first unit rental with them. His aura is positive and upbeat and he informed me of all facility amenities!
Jose was amazing! Very helpful and informative, helped me chose the best unit for my pool table. Great customer service and great price!
Mr. Jose did an excellent job.
Jose was great! Would recommend for sure :)
Jose has been polite, professional and highly responsive. He has made it easy for me to move in
Jose is an excellent property manager in every sense of the word. He’s helped me a tremendous amount from move in until the day I needed to vacate and the facility was top notch as well.
Facility is clean, safe and convenient. Jose the on-site property manager is super helpful and very professional. Highly recommended!
José is amazing he has great customer service he is great explaining everything and guiding us tru the process. This place is great and I'm glad i have my stuff there safe with Jose taking care of it. Great price also and very clean place. Thank you Jose for everything you had done for me
This location is Amazing!! We’ve had our corporate storage unit here for years and Jose has always been a joy to work with. We’ve gone through quite a few different reps in this market and he makes it super easy for us to switch access and ownership of our account. We can’t imagine having our storage unit anywhere else.
Facility is nice and storage unit met my needs. Staff was great. Jose was on duty; he was very accommodating and made moving in much easier by helping where he could.
Jose was absolutely great! Amazing customer service!
Jose is the best! Super helpful! Always available unless he takes a day off. Lol Made transferring units simple and fast.
José was a great help at this location!
Jose goes over the top every time and makes sure our storage until is always up to par. Even helps us if we need an extra hand . His work is never unnoticed
Our experience with Public Storage was exceptional thanks to Jose. Quite frankly, he is THE MAN. He worked with us in a timely manner, answered all of our questions, and got us hooked up with a great unit. Would definitely recommend this location to anyone looking for storage solutions!
Jose was extremely helpful. He was knowledgeable, friendly, and professional. Helped take care of my storage needs. Would definitely use this facility again. Great location and easy access.
José was phenomenal to work with!
Jose was great. He was helpful from beginning to end. Couldn't have asked for a warmer welcome to the Public Storage family. Thank you Jose!
I’m one of the customers at Public storage and Jose is a great manager he’s very professional and no his job well I’m just complementing him on a good job
I rented a unit a couple of weeks ago and Jose has been great! He is always willing to go out of his way to help me and you can tell he has great relationships with the other renters at this location!
Jose was very helpful and informative, helped me with all my concerns. Would recommend him to anyone.
Jose was very helpful! Great experience
Jose was awesome. Got what I needed
Jose was very easy to work with and answered all my questions. We were able to get things set up quickly - great experience.
Dealing with Jose at Public storage on Mcguire Boulevard in Orlando. He created the most pleasant, professional, easy, with great service. Even on the phone in advance, his clear instructions and pleasant, friendly demeanor made the moving experience MUCH easier! Philip Schwalb, Orlando, Florida 12/23/2021
2nd space in public storage, always clean , always easy and Jose is super nice
What a great service from Jose!
Jose customer service was excellent. Very knowledgeable. Definitely will recommend.
Jose was amazing, very nice and professional.
Jose was so helpful in explaining the property and helping us to get started in our storage unit.
Superb customer service. Rental process was fast and easy. Deanna was very friendly and helpful!
Jose is always around to assist when needed and has the storage facility in top tear shape. Amazing manager here at public storage.
Jose was so friendly and excited that it got me excited to rent the storage unit. He was very courteous and professional and helped me figure a problem with the access code. I recommend this storage facility solely on his helpfulness and courtesy. Thanks Jose!
Manager Jose was of great assistance helping provide information and helping with little extras such as providing needed tools to extract our property. Excellent brand ambassador for Public Storage
Jose was always very helpful when assistance was needed.
This place is great! Super clean and safe. We arrived a little late to initially store our things, but Jose let us use the garage door a little past closing time so that we could get everything in easier. There are a lot of personal storage places in Orlando, but we made the right choice picking this one.
Very nice plane and Jose was a great guy and very helpful!!
Jose was amazing all around! He explained the use of the app and got us set up very quickly.
Jose was great to work with, nice, clean, secure facity.
Jose is amazing! Easy and informative and super fast! 10/10 recommend!
Great and fast customer service
Michelle was very helpful.
Great place. Jose was excellent. His customer service skills are phenomenal. He was professional and courteous and provided all information along with a tour of the facility and the unit provided all details fully. He offered supplies if needed. Nicest person I have dealt with in any storage facility. Extremely caring and friendly. I would recommend this facility to anyone. Prices are fair and location is convenient.
Jose is great! My company has space here and he is always so helpful. Thank you sir for a job well done!
Jose was a great. The process was quick and the price was very fair.
This storage facility is hands down the best that I have ever rented from. Jose keeps the place sparkling, and shiny! His smile, and attention to detail is what keeps this Public Storage running like a top!
This is a great property and Jose is always there to help.
Really good service here, but don't buy boxes or tape here they're 3x the price as U Haul on E Colonial. Wish I'd gone there first.
jose was the best help, showed us units in detail and explained everything easily
Jose was a great help! 11/10 everything went smoothly and quickly.
Received wonderful service! Jose was kind and informative about all my options, and made this process very smooth, fast and easy. Thank you, Jose!
Jose made the whole process fun and easy! Highly recommend!
Jose was great! Even had snacks for my kid
Jose is very kind and was very helpful in finding me a storage unit. I was lucky enough to get one for a reduced price with his help and accommodation.
Did not really get to experience anything just came to help a friend Move.
Jose has been the most helpful person I've come across in our search for a nearby storage unit. We've made calls, in-person visits, and online contacts with other places, and they were uniformly terrible and unhelpful. What a pleasant change that Jose has always been cheerful, friendly, helpful and efficient. Thank you, Jose!
Jose was such an awesome help to my family as my parents and and grandmother move down here to join us! He worked with them over the phone and then helped me through on this end before they got here. Once when we were dropping some stuff off he noticed how hot my brother was and offered him some water since their fountain wasn't working. Best experience ever working with a storage company!!!
Our family was moving to Florida and we visited the Orlando -McGuire rd location and talked with Jose. He was very helpful to explain how public Storage operations work. He told us this was a busy time of year, and the unit size we were looking for was not available. He told us, if we find one somewhere else, to take it. As it worked out, we checked back at the last minute and one became available. He helped us get an account set so my mother-in-law could pay it. Jose genuinely cares for people. Thank you Jose!
Jose provided quick and great service getting me set up with our new storage space.
Really good customer service, thanks Jose
Jose has been so helpful and courteous. This is some of the most amazing customer service I have experienced from a business. Thank you for all of your help, Jose.
Jose is very friendly, informative and super helpful as always!
Jose is great and the facility has always been open and accessible. Whenever there is an issue Jose is quick to help. Great location and great place.
Michelle went above and beyond for us. She made our experience exceptional. Helped us with everything we needed to get to our space at Maguire. You should be proud of her as an employee representing public Storage.
Jose was very polite, proficient, and went out of his way to make sure all my needs were met.
Jose was amazing! He was very helpful! Highly recommended!
Great facility and staff; Zack and Jose were especially helpful!!
Excellent place! Incredibly friendly and knowledgeable staff! Jose rocks
Had a great experience working with Jose. He helped us to figure out what size unit we needed and gave us a great price.
Jose was so very helpful. Wonderful experience!
Jose's assistance made for a very smooth move in.
Very happy with our unit, and Jose is as helpful now as he was when we first rented a unit..Highly recommend talking to Jose if you're looking for a storage unit!
José was great! Friendly and informative. Helped me get the right units and storage materials for my items.
Jose is always very friendly and helpful, providing excellent customer service. He is diligent in maintaining the storage facility.
Great service, very attentive to your needs. Jose is a very big asset due to his knowledge, manner in which he shows his concern and approach to resolve any issues that may arise.
Jose was so helpful! We thought we lost the keys to our unit and he explained the process and made it so simple. Luckily we found the keys so we didn't need to get a new lock but I felt calm and prepared either way. Thanks Jose!
Jose had the best customer service I’ve experienced in a very long time. Great person!
Definitely, ask for Jose! He did an amazing job making sure our needs were met and took the time to explain things thoroughly. Highly recommended Jose!
Jose is great, he goes out of his way to take care of his customers and the facility.
Jose was pleasant. No issues. Pretty straightforward process. In and out. ☺
Today I rented a unit at the Maguire location and wanted to say thank you to Jose,the property manager. He really was a tremendous help in making the move in stress free, I highly recommend asking for Jose at this location. He is the ultimate professional.Thanks again Jose.
Had a great experience with Jose. Thanks for all your help.
Jose helped me a lot. The information was told to you straightforward. You knew exactly what you were paying for with great customer service.
Jose has always been very courteous and helpful.
Jose was super helpful and efficient. He was extremely friendly and made the experience great! I also very much appreciated the safety protocols in place. All mask wearing guidelines were observed, and social distancing was being practiced.
Jose is always here and ready to help anyone that needs help or has any questions. Great place for storage and good prices!
***Update 11.14.20*** I adore Jose. Here is a man that takes pride in his work. If there is a challenge, he is always open and ready to address any concerns. He still keeps the place spotless and he has trained his team to care as much as he does! I have 3 units, 2 for work and 1 personal and often need to go there late with no hesitation. We need more Jose's in this world! Jose is a Rockstar. Since he took over this property, it is almost as good as when it was Shurgard. He was able to get the bay doors closed at night and keeps everything working as it should and keeps it clean. Jose takes pride in his work and he is the only reason I have 3 units at this location. If Jose leaves, I go to!
They increase your rates every 6 months automatically! Their billing dept told me this. I am so tired of thier increases. I can't wait to move my stuff out of PUBLIC STORAGE. Doris P. 15 year customer
Jose was amazing! Super honest, efficient, and quick. Thanks for your help!
Jose was very informative about the size of unit I needed and helped me find one in network. Thank you Jose!
Jose was a great help. He helped me get a unit and get through the paperwork quickly while I was in the middle of moving. Thanks Jose
Jose has been helping us for years. He is always given us excellent customer service.
Jose is always great and very helpful. A real pleasure. If you have questions Jose can always help and answer. Great for recommending local places and restaurants
Jose was very helpful and friendly. He explained everything very well. Update 10/1. I just added a 4th storage unit today. Jose was super helpful as always. I really appreciate everything he has done to help things go smoothly.
Jose was amazing, super friendly and straightforward with helpful reccomendations, explaining the why out of any questions
Very nice and clean facility. The manager is very friendly and helpful
The property manager Jose goes above and beyond!!! That’s why I’ve been here for 10 years!!!
Jose was helpful and easy to work with.
Jose was very amiable and helpful!!!
Jose is so professional, kind and helpful. Been going here for nearly a year now and anytime I need anything he is quick to help and has an infectious, positive attitude! If you need storage, look no further.
Have been using this location for a storage unit for the past year and a half. Great location, easy to access units, and always has carts available. Jose was very friendly and our check in and out process was very smooth! The location is very clean. Highly recommend for your storage needs!
Jose' very affable, professional, made transaction very easy
Brenda was very helpful and thoughtful. She helped me understand how the unit pricing worked as well as she made sure to direct me to the correct space. She is a good one.
Jose was very helpful in explaining everything step by step for getting the storage unit. He also gave suggestions to ensure longetivity of items stored in the storage unit due to humid conditions and damage that can be caused. Jose was friendly, communicative, and thoughtful during the entire process!
Top notch customer service by Jose. Clean, quick, and courteous, can’t ask for much more
Jose is great at customer service and running this business. Very friendly and courteous.
Jose is always so friendly and helpful, it makes renting with Public Storage a pleasure.
Jose was extremely helpful and very pleasant to work with.
Very clean place. Friendly staff
Jose at the front desk was amazing!
Jose made the rental simple and easy! in and out in under 10 min.
Only Jose know to care me at the storage!
He is very nice and helpful, quick results. Thanks
Jose was very helpful and professional. Made renting the unit a breeze!!
We had a wonderful experience in setting up our account at Public Storage. Jose was very professional and did an outstanding job in explaining everything and in contacting our orientation to the facility!
Jose was very friendly and knowledgeable. I will recommend him to everyone I know
Jose was fabulous to work with!!!!!!
Great location. Jose was very attentive and helpful.
I just rented a storage unit from Jose. He was fabulous. His customer service was the best service I have received in a long time. I highly recommend this location and him if you need storage.
Excellent facility. The manager Jose does a great job.
Awesome facility. Very clean. I love the covered loading/unloading area. The manager Jose was phenomenal.
Jose provided excellent customer service, and the location is great.
Top notch storage facility that is both clean and affordable! The manager Jose is outstanding. He's very professional and went above and beyond to get me setup with my unit quickly and at the last minute. A++ customer service, thank you!
Manager Jose went above and beyond to help me. I signed up for a new unit. His customer service was outstanding! I Highly recommend this facility. Thank you Jose!
Jose did a great job setting me up, only great experience so far!
Jose was great for our small business needs. He was so helpful, knowledgeable and friendly. So happy to he doing business at this location.
Jose and his lovely staff have been super helpful this year.
Very clean, spotless, air condition units. Top Notch customer service, everything from variable sized units to store supplies are available. Jose, himself, is one of the best customer service representatives in any field.
I have been a customer of Public Storage for more than 6 years -- first at the Fairbanks location & now at Maquire. Jose & his staff have always provided the best customer service & I highly recommend this location.
Walk in the door and jose was ready to help me with my delivery
Love this location. Jose is the best. Very friendly and personable. Willing to help in anyway possible. Clean facility to best way it can. Good location easily accessible. Secure.
Jose was amazing very informative, friendly, and very professional!!!
People are the core of every business. Businesses are based on relationships, and relationships are based on people. I would go to an average restaurant run by amazing people over an outstanding restaurant run by awful people. Shay and Jose are those amazing people! Thank you for all there honest and hard work! They go above and beyond for their customers and makes us feel important.
Walked into the public storage store with my loved one to help her gather some of her belongings. Jose was very customer service oriented. He listened to her as she inquired about a balanced owed. He was patient and to be Honest I have not seen a better customer service encounter better than the encounter observed today. I highly recommend this place to go if you want to be treated with care. Much Respect Jose
Moving can be a very stressful time, but with the help of Shay and Jose storing my belongings was by far the easiest part of the entire process. Clean facility, very informative, and everyone is very friendly. Thank you!
Excellent Customer Service. I highly recommend this storage facility.
Jose is the best. He and the other employees provide a wonderful friendly atmosphere, and are always so helpful. Love the service always with a smile !!
Jose was very helpful and had me set up in just a few minutes!
Latisha is always happy and cheerful when I’m making deliveries to her facility
Nice clean prosperity. Jose was very helpful with my unit transfer too.
Great service from Shay! I love her she is the best!!!!
Jose was great and explained the process very clearly. I am first time user of public storage and it was nice to fully understand how to store and retrieve my items.
The manager Jose is always helpful and reliable. It is clean and consistent.
This property is amazing jose is great the customer service is outstanding thank public storage
Thank you for your great service Jose, Shay and Kati. Without your help would gotten wrong merchandise I needed. You guys were great.
I love the service I was provided at this location Jose was very helpful and gave good insight and detail on the property and lease agreement
Thanks for the wonderful experience! Everyone is so nice and helpful.
Great customer service
The service was wonderful I just went in to get pricing before I move down and Shay was so willing to help even showed me the spaces great customer service I will definitely be storing when I move down in December.
Great customer service, we've rented at the location twice and never had issues. Jose and Kim are friendly and know what they're taking about when recommending units and products and don't push you when you let them know youre not interested
Jose did a great job taking care of me
Gentleman at the front office went above and beyond to help me out ! I appreciate him !
Great location and service. The loading dock it a huge plus.
Jose is very professional and knows how to provide great customer service. He helped me find the right storage unit that works for both my budget and my needs. Highly recommend!
Jose at the front desk has exceptional customer service skills. He was great and got us checked in easily and nice and quick. The facility has a loading dock that accommodates semi trucks and my movers appreciated that a lot!
Jose and his team are friendly and helpful. Great customer service!
Jose is very professional and made our visit so easy.
Latisha gave me very good customer service and very nice
Latisha was very nice and helpful with me trying to find the right size space i needed.
Tratan a uno muy bien en este local. Mantienen todo muy limpio.
Jose was very nice and very helpful. He made sure that we were taken care of and gave us a lot of useful information for our storage unit. Great Service!!
Beautiful staff and great experience! Everybody should rate 5 stars!!!
Jose was most helpful and informative. Thank you! :)
Be aware that once you get an online price in just a few months you may get an email stating they have increased rates. Ours went up $85 a month no warning or explanation. We have a call in to corporate. We are on auto billing and have never been late either When you go back online the prices are listed much cheaper “ for new rentals “.
Jose was extremely helpful and professional in assisting me with finding the perfect storage unit. This location is extremely clean and helpful to customers. I would highly recommend using this storage company. Thank you Jose for all of your help today!!!
Jose was great to work with. He was very thorough in explaining the property & how everything worked. He was super helpful & made sure I had everything I needed for my move.
Jose was great, very helpful in getting my storage unit set up!
Jose was great to work with and his energy is refreshing! I would recommend this location to anyone that has storage needs.
Best customer service with Jose. Stay here because of him
how much would be a your smallest storage monthly?
Visited location for some wardrobe boxes, staff was friendly and helpful! Thank you guys for everything.
Office was clean and the employees were nice 👍🏼
Jose was very helpful and accommodating when helping me with renting a storage unit. He is very patient and knowledgeable and it was a pleasure working with him. I would highly recommend this Public Storage and Jose is outstanding.
Amazing customer service. Easy and quick process to get setup ! Jose was great.
Jose is an asset to your company - from start to finish, he is observant, aware, friendly and accommodating. If only there were more like him in customer service. Thanks to Jose.
Joes was great. He analyzed my needs and was very personable.
Fantastic experience! Jose made the whole process easy and was very helpful.....Very pleased!!
Jose is a huge help. Very knowledgeable and friendly. I appreciate all he does.
Came in for moving supplies and had the pleaseure of meeting Vince and Liz. They knew their product knowledge very well and were able to get me out in no time. Thank you guys for all you do!
Great staff and location
The process took less than 30 minutes! We found the storage unit we’d like and everything went perfectly without issue! Definitely recommend.
Jose was very helpful in our move out. The moving company was late in getting there and Jose stayed around till they were finished. We finished up right at the end of the day and the traffic to get out onto the main road was terrible. He was nice enough to open the back gate and allow us to leave that way. Then on the next weekend when we came down to finish up the move out of a few final things he was very nice kept an eye on some of our stuff while we made a deliver on some other items in town. I would highly recommend this facility
Owner of a Mobile DJ Service "Orlando's Got Talent" I have a lot of expensive Sound & Lighting Equipment so having a high level of trust in the management team is important. Jose Rodriguez takes great care in this property to keep things Safe & Secure and has always acted in a Courteous & Professional manner. He doesn't over sell in fact if he feels because of a price point difference another property could better suit your needs he will go Above & Beyond to help you find that better deal at another Public Storage. Thanks Jose for your service to me & to our country being a Purple Heart recipient says a great deal about your character. :-)
Very clean! Sales team was not pushy.
Jose Rodriguez helped show us some units. Very friendly and helpful. He wasn’t pushing us to get a unit, and helped us decide our options. We were sold immediately with every he explained to us. I would definitely like to se more Jose’s out in businesses. Thanks for all your help!
Met my district mgr. here to pick up supplies for our AARP group. Very secure, clean and motion lights!
Jose was very helpful and pleasant. He catered to my needs and made sure I was accommodated with the right space at the right price, and even provided protection options for my stuff. Highly recommended.
Jose was very helpful and pleasant to work with. The space was clean and in good condition.
Always available, kind and accommodating
Clean storage facility! Great customer service! And Jose was awesome! He seems very excited about my storage needs.
Jose was very professional, and efficient. True service with a smile
I recently rented a storage unit from Jose at public storage. He was very helpful, friendly and knowledgeable. Would definitely recommend
Great service. Fast and courteous.
Phenomenal service! Jose and Latisha always take care of our storage needs!!
Good place to store your goods Clean/good customer service
I visited another public storage location and was unimpressed, but then looked at reviews and came to see Jose. He was extremely helpfu, thorough and gave great suggestions when I was unsure with decisions. The facility is nice, I signed up same day.
Jose is very awesome. Explains everything you need to know. Makes this an easy process to get started.
Came in for a unit and Jose showed us one size up after showing us the one we picked out online. We quickly realized that the bigger size would be a better fit for us and turns out the price was less than what we expected! Wonderful customer service for a storage place, who would have thought? All these glowing reviews are completely accurate!
Jose was professional and helped me make what a difficult move and very easy
I recently worked with Jose on renting a unit. He made the process smooth, easy and effortless. Thanks for the help Jose!
Jose was outstanding! Professional, informative and personable. I would highly recommend this facility to my friends and family.
Jose was very helpful. He broke everything down and made sure we knew everything that was going on
When it comes to good customer service, Jose is the man. He helped me find exactly what I needed and made my experience easy and enjoyable.
Jose is an outstanding individual. He was helpful, informative, and really knows his stuff. I would have saved money if I would have listened to him initially...but he made switching to a smaller unit a easy transfer.
I have never rented a storage unit before. Jose made the entire process simple, easy, and to the point ! He showed me the ins and outs of the facility and is always around to answer questions or concerns when I've been in and out of my unit, I couldn't have been more welcoming and comforting with Jose being around.
Jose was very helpful and informative! Great service and price.
Good and safe.
Jose was a pleasure to work with. He provided us with information over the phone as well as in person at the site. He went over and above to make the process a breeze and is a asset to the Public Storage team.
Excellent Service!! First time renting a unit. Staff helped me choose the one that was right for us and we were in and out in no time!
Jose was very, very helpful in getting me the right storage space at this facility. He explained the contract very clearly and answered all my questions.
Hello good morning, what is the price of the first month and the the months after?
great storage company especially with Jose back managing he's very helpful! I don't think I'd still have a storage there if he wasn't managing
Great people who showed me around the property! Jose was amazing showing me everything!
Jose did a great job taking me through the process. Professional and extremely helpful!
I rented a medium storage unit for 4 months while in the process of moving. Jose could not have been more pleasant and helpful! The unit was always well lighted and I felt safe going there alone. I would definitely use Public Storage again.
Jose was an amazing sales person to work with. Very informative
Jose was so helpful!! And the property is very nice, clean, secure, and well maintained.
Jose was so helpful, we got a tour of the facility, and everything we needed for an easy move in.
Ebony was the lady that helped me find the perfect storage unit for my needs. She was extremely informed and very polite. Thanks again Ebony, you did a great job. Dan
Convenient location, very helpful and outgoing staff, easy to navigate and clean facility. No complaints when it comes to storing here.
Very pleasant service from Jose! He is thorough, open, and honest with information, and made the process easy and stress free. He even worried that my unit wouldn't be big enough and was willing to refer me to another site in order to help me out. Great guy! The property is very clean and well maintained. I felt safe walking around. There are lots of extras like step stools and dollies available for customers to use during business hours which is a really nice perk. Very pleased with my choice!
Excellent customer service by Jose! Fast check in!
Jose did a great job at helping us out and was very informative! Thanks
Nice, clean facility. Excellent customer service. The manager, Jose, was friendly, professional and always helpful.
Jose has been a big plus to this location. He is always helpful and invites the people who rent spaces there to come to him with any issues. He cheerfully lends a hand whenever he can.
Jose has the best customer service ever!
Jose was great, polite and helpful:)
Sasha was awesome treated me well
This place rocks! Fast easy and helpful staff. Clean and well maintained property and great location ! Thanks Public Storage!
I opened a storage space here to store wedding material for our daughter's wedding. The wedding reception went on until 9pm at which time the facility was closed. Jose gave me his personal cell phone number to contact him and get 24 hour access to our unit the weekend of the wedding.With all the stress of planning a wedding this was one less thing I had to worry about. A wonderful experience and Jose provided superb customer service. I would definitely rent here again!
The prop mgr, Jose walked me thru every detail pertaining to the rental and he was courteous and outgoing. A personality perfectly suited for a people person job
I recently upgraded to a larger unit at this location. Jose was the consummate professional - courteous and efficient.
Wonderful experience at this Public Storage location. Jose was very helpful and got me the space I needed super quick!
Jose was very helpful and pleasant. Facility is clean and easy to access.
Jose is a lifesaver! Today I’m moving and lost my keys. He helped me get a locksmith on a holiday weekend, and has been very supportive. Luckily for me, he arrived early! God bless him! I’ve been using this location for a year and a half. The staff is wonderful, facilities are always clean. Bathroom are spotless! I’m going to miss it. But I’ll have room for everything at my new place. Thank you Jose!!
Jose, the property manager was a pleasure to work with! He told me everything I needed to know before booking my unit, and all the information I needed after the booking.
Jose was very helpful and professional.
Jose did a great job explaining everything with renting the unit and provided great customer service.
Jose was an awesome help! Made sure I got exactly what I needed. Couldn't be more pleased!
Jose was very helpful.
Jose provided great service. He was friendly, very helpful, and provided great tips for safely storing my items.
Jose was very helpful and knowledgeable about storage space and packing items that helped my family choose the correct storage unit.I appreciated his courtesy and professionalism.
Amazing customer service by Jose! He was super helpful nice and most importantly responsive! Thanks for making my storage needs easy and pleasant!
Jose, the property manager, was very friendly and helpful. I would recommend this property to others.
Jose provided me great customer service today and made sure I had everything I needed for my unit! I highly recommend this location for anyone searching for a storage unit
Jose was really helpful and informative. Would definitely recommend them!
Jose and Samantha were great! It was a stressful and emotional move for me but they made me feel comfortable. Both of them were thorough, friendly, and speedy in their service!
Jose was very friendly and knowledgeable.
Just locked in my storage unit and Jose provided clear and precise details/rules of the facility & storage unit. It is clean and well protected with locks and cameras everywhere. Jose also provided superior customer service. Couldn't be happier.
Jose was wonderful.. Outstanding customer service and is very knowledgeable about packing and keeping your belongings safe and secure. This facility has a loading dock which you can back into and keep yourself and your items in the shade and free from the Florida rain. Highly recommend this public storage facility. Call Jose!!
Jose was super. Fast and easy checkin. Units are great. Love the loading dock.
Onboarding was easy
Samantha was the best! She helped me pic out the right size. I worked with jose when i was ending the lease. Jose was awesome too! Thanks guys!
The service was nice. Everything was explained clearly and in great detail.
Jose is efficient and through when signing up to rent a storage unit. During the summer units fill up fast and I managed to get the last one at this location with a discount. Jose was professional and amazing. I highly recommend coming to this public storage.
Customer service was great, I needed to change spaces at the last second and everything was very easy. Jose was very patient and helpful.
Excellent customer service! Made sure I was getting the right unit for what I needed!
Jose was super helpful over the phone to transfer my reservation to a more convenient location with the best deal and the climate-controlled unit I needed.
Excellent and prompt customer service. Jose was the best!
Definitely make an appointment online, I had a very quick and easy experience. Jose was very friendly.
Jose's service has been extremely helpful with my move into Public Store!
Jose's service was wonderful and couldn't beat the location with climate control!
Jose was very helpful and thorough in explaining the process of renting. He walked us through the location and got us started. They have a covered loading dock at this location which is a HUGE plus because the only thing more miserable than moving... is moving in the rain. 🤣
Jose was absolutely wonderful to work with and incredibly helpful.
Manager Jose is super thorough, and courteous! Great service!
Jose was helpful.
No one on site. Doors locked in the middle of the afternoon.
Thanks Jose for setting me up with the right unit!
I have used Public Storage in various cities for years, but this property is hands-down the best run property in the system. Jose is an outstanding property manager. He is always professional and very responsive to any questions or issues that arise. Just recently he found a unit that I needed and notified me in record time when it became available--about 24 hours from my initial inquiry to move in! He keeps the property in top-notch condition. Also, the property's location is great--accessible from all the major roads though Orlando. Overall, the best storage solution in the city.
SUPER OVERCHARGE!! stupid fees for everything! do not believe price on website!!! LIES!
Jose was awesome, he helped me out getting the right unit very quickly and even stayed late to get me setup.
Jose is friendly and fast. :)
Loved working with Jose. Made every thing as smooth as possible.
Jose did a great job setting us up for our storage unit. First class service - very helpful - did not try to oversell us.
Jose is great. Nice facility
Jose does a terrific job of responding to concerns in an enthusiastic and professional manner. He really cares about his customers.
Friendly, clean and easy. What else do you need? Go see Jose, very helpful.
Quick friendly service.
Jose is the property manager and he provides excellent customer service! We've been at this location for about a year and couldn't ask for a better property or experience!
The manger and staff did all they can to get me the unit i needed with the best price available at the time. They were helpful and pleasant to work with.
Jose was absolutely amazing in helping me today. Such a genuinely nice person. I'm so glad I chose to rent a unit here!
Jose was friendly, helpful, and knowledgeable. This is the second time I've rented at this location and it's been perfect both times!
The manager and fill in manager were helpful and pleasant. No complaints so far.
Jose was very helpful and personable and made sure I got the best deal possible. Recommended!
Jose provided spectacular customer service! Great experience.
Jose was awesome! Let me know everything I needed to know about the property! Took his time to answer all questions and concerns! Found me better price on a bigger unit as well!!!
Jose provided outstanding customer service. I reserved my unit online, and within minutes he called to see if I had any questions. He was helpful without being pushy, and he prepared my unit before I arrived. A+!!
Jose is the best!
Clean facility. Courteous and knowledgeable management.
Jose and the staff at the Public Storage on Maguire Blvd are AWESOME. The property is very clean and safe.
Jose was very helpful and friendly. I arrived a bit before opening and he opened early and gave great service.
This is the best storage facilities in Orlando. I love the drive in parking area - it's great for rainy days. I feel safe there which is important to me. The property manager Jose is extremely friendly and provides excellent customer service. He has been at this public storage for a long time and it's always a pleasure to him!
JOSE and Dominique were amazing. Really had my best interest in mind as the customer. Had a unique situation and it is great to be treated like I matter as a customer. Definitely a great experience. Thanks.
Jose has been absolutely wonderful! We were changing our unit over from one name into our business name and he has made the process run so smoothly. Couldn't ask for Better service!
Lindsey has been incredibly helpful and friendly. Thank you for helping us secure the unit we wanted!
Customer service is always great when I come in to this location. Lindsey and Jose are always very helpful and super friendly. I come to public to storage to buy shipping supplies, always a great value.
Great place to rent everyone is always so friendly. Difinitily will recommend in the future.
Very helpful personnel at this location. I just needed a few boxes and some packing paper. Jose' did a great job of assisting me in my choices. Truly excellent customer service!
Highly recommend 32803 location. Ashley did a great job helping me rent a storage unit.
I would recommend this location to anyone looking for storage in the down town and east orlando area. .. Perfect for the on the go.. Im always in and out.. Thanks. Jose & lindsey
..... Its always a pleasure here.. Never a frawn, only happy people... Jose. Jojo. Dena. Rosita. .. awesomeness.. great crew
Great customer service from Dominique. Helpful in finding the best and affordable unit for my money.
Great service. Friendly staff. Very clean. great location. what more do you need?
This is the greatest public storage I have ever had the pleasure to store my furniture in while I rebuild my house. Excellent staff and service, especially Ashley. She helped me rent out the right space for me for a great price. I got all the boxes and wraps i needed. Thank you guys!!!
This place is amazing, i would recommend this facility to everyone, its clean and people are really friendly
Amazing service, came in to make my payment and staff was really friendly. They had a customer and immediately when I walked in I was greeted and helped. Public storage overall offers amazing service.
Quick and easy! Super nice manager!
José was a great help with my storage needs. Very much appreciate all of the information and assistance. Thank you so much!
Received a new unit here and worked with Jose. Very friendly service. Great, clean storage areas.
excellent, José stayed, showed the storage and filled the paperwork even when we arrived at 5:50pm. great work
Jose did a wonderful job walking me through the storage leasing process. Everything was clearly explained and it was a pleasure to work with him!
Great facility, very clean. Staff is extremely helpful and kind. Dominique was a great help during my move in!
Jose was very helpful and made sure we had everything we needed to keep our belongings safe. Plus, his friendly personality kept us entertained while we got our account set up!
Jose was very friendly & helpful!
Ailla is great. Great service. Location is always clean
Ailla was helpful and nice, had a good experience and very knowledgeable
Ailla was very helpful
MUY BUENA ATECION,,DOMINIQUE IS REAL NICE
We had a lot of questions and weren't sure what we needed, but Rachael was incredibly helpful. It was such a relief to get some things out of our house.
Property is very clean and have very friendly staff
Ailla has been a great help, friendly and very informative! Highly recommend her to assist you!
Ailla was awesome great service
Excellent! Clean!! Sweet staff!!!
Great customer service from Ailla! She was super helpful and makes that place work!!
Ailla was very professional even with her being by herself. She managed to move me in quickly and easy. Thanks Ailla
Ailla was wonderful, so helpful
One of the nicest storage facilities in Orlando. Clean, well lit and easy access.
I just opened a storage space and received amazing help and customer service. Rachael Oye was extremely helpful in finding the perfect size unit for my needs, showing me exactly where it was located while describing the method of access for tenants. She was able to answer all of my questions and explain the terms of the lease very professionally and knowledgeably. My thanks to her and all the fine folks at Public Storage.
Heather was very helpful
Nice and clean and heather is very friendly
Heather has great customer service, there are plenty of storage company's but it's the customer service that will keep me coming!
Great location, clean and staff very helpful and friendly.
Jose is the man! What an easy process.
Jose was fantastic! He was very informative and took the time to show us the space so we would have a better idea of the accommodations it provided. He was very patient and made sure we understood all of the process for renting a unit. He was also very pleasant! Highly recommend!
Excellent Facility. Very clean and Jose was very helpful and gave us a great deal. Highly recommend!
We stored household items that we couldn't fit into our bungalow at this facility for a few years, but have since moved out. Each year the rent was raised about $20/month. During those years we experienced a variety of problems that went unnoticed for months on end. The touch pads on the gates were often unresponsive. The bars to the gates were sometimes broken. For several months this last year the back gate was broken and inaccessible. The elevator buttons were unreliable. The flatbed carts were often missing, even when no other clients seemed to be around. We saw homeless people coming in to crash for the night with their backpacks. The interior seemed to get more and more decrepit and dingy. When we approached customer service to inquire about the rise in rent, the decrease in quality, and the lack of appreciation for long time customers... their attitude was basically to tell us to feel free to go somewhere else with no concern for customer satisfaction. If you do a Google search for "public storage raise rent" you will see that this is standard practice in the industry. Based on my experience at 663 Maguire, I would say the industry needs an attitude adjustment. In the future, I'll be finding other alternatives before spending my money with these kinds of businesses again. I will recommend that others do the same.
I needed bxs for organization in my home. I found the staff at this location to be very friendly and addressed all my concerns. Thank You Jose & Yolanda.
Yalonda has been very helpful with my joining the public storage stay she was very friendly she answer all my question she made me feel very welcome and i appreciated every thing she has done for me today and i will let all my friends and family know were to go if they need a storage..... she a very great girl..........
Jose and Yolanda is very good at there job I stop in a couple of weeks ago for some boxes .they helped me with any questions I had.thank u guys.
Yolanda in jose great job!!!!
Great customer service.
Jose & Yolanda are terrific. They run a very clean / friendly / accommodating facility. I needed a place to some precious cargo, and I felt it was safe, secure and would be exactly as I had stored it. I am very happy with how I was treated, and would not hesitate to use their facility. You won't go wrong here.
Jose & Yolanda are professional, experienced and very attentive. If there is a problem they handle it immediately. When I have questions about a policy or procedure they have been willing to go over it with me. They do what they can to accommodate and provide a clean, safe, and pleasant experience.
Jose was great. He was very helpful with the size of the storage unit needed as well as all information that was necessary about the property.
Jose was excellent. Friendly, efficient and very professional
Great service and clean storage. Jose is awsome to work with
My husband had a unit inside and every time I visited with him I found the facilities very clean. Jose was ver knowledgable and answered any and all questions. We also bought storage and shipping supplies from him at a very reasonable cost. We have kept our lock and will us Public Storage again.
Rented a 10x20 outside unit. Great location, clean newer facility. Jose is always great to work with. Always happy and smiling.
BE AWARE OF RENTING FROM HERE! This facility is filled with all sorts of issues. Bums sleeping the night inside the building, no carts available to move your stuff, and the gate never working so your place is never secure because the gate is wide open 24/7. If you like to be surprised by a bum walking around the corner on you at night then this is your place to be. Every time I visit this facility after dark, the bums are walking around finding a nice place to spend the night and they get to use the restroom facility as they want. Oh and dont worry, the manager Jose and the district manager know about the bums and state they are working on resolving the issue but they have had this problem for months. Then the gate never works. I moved and for 3 days straight, the gate never locked and each time I go back to my garage, the gates are working. They claim that somebody keeps hitting the gate which knocks the gate off the track causing it to remain open. Please, you have that many people hitting the gate, I dont think so, I think your gate just sucks and you need to replace it. Nothing is stopping anyone from getting into my storage unit except for some piece of crap little lock on my unit. If you know you have gate issues, it shouldnt take you a month to fix the situation, it should only take you a week. Need to use a cart to help move your stuff? Well they only have one so if someone else is using it, then oh well. But there are two more in the office that you can use only during office hours and they dont want to leave all the carts out for your use because people steal them. Yeah no crap, because your gate doesnt work. Rent from U Haul, they have a mattress cart and 9 other flat carts that are always available. If someone steals your cart, then buy another one. Its a customer service thing that you should be doing by having carts available for people. I called the district manager about these concerns and the only response I got was that they are working on the issue and if I dont like it here, then maybe I should go to the facility off Mills. He states that they are trying to make the place more secure by putting locks on the bathroom doors to stop the bums. Stupid idea. They have two large loading roll up doors that remain open 24/7 and a regular entry door to the side that needs a code to use. If you have an issue, close the loading doors after office hours and allow people to use the entry door only which requires a code. Bum problem solved. Oh but the district manager tells me that they have large pharmaceutical companies who use this facility because of those loading doors are open 24/7 so they cant shut them or else they will lose their business. I really dont think these companies are moving after 5 and if so, they will learn to change their schedule to be there before the loading doors are shut secure for the night. My comment to the district manager was, "what if my wife was there and ran into a bum or someone breaking in and was hurt, injured, or worse, because you wanted to keep these loading dock doors open for your "large companies."" The district manager couldnt care less about it and said, "well hopefully that never happens." They dont care about your business or else these safety issues wouldnt happen. Buyers beware. I warned you.
Jose provided excellent service and was very professional in handling our storage needs. Thanks again Jose
Jose & Yolanda are the best. They go the extra mile to keep the property clean and safe for all. I'm so impressed with this level of customer service I switched properties when the management changed locations.
very clean facility!! jose Yolanda is the best makes your stay very easy-he treats the facility like his own-always working and cleaning a great asset to public storage-thank you again jose--jimmy rizzo
Great Customer Service. Jose the Manager always goes above and beyond to make sure the customer is satisfied. Definitely would recommend this location.