Public Storage Self-Storage Units at 4811 N University Drive, Lauderhill, FL
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 46/moSmall 5'x5'
$ 46/mo $57Best Price Label1 unit left!
- Outside unit
- Drive-up access
4'x5'Online only price$ 46/moSmall 4'x5'
$ 46/mo $57Best Price Label1 unit left!
- Climate Controlled
4'x5'Online only price$ 46/moSmall 4'x5'
$ 46/mo $57Best Price Label2 units left!
- Climate Controlled
- Inside unit
- 1st Floor
5'x8'Online only price$ 79/moSmall 5'x8'
$ 79/mo $99Best Price Label2 units left!
- Outside unit
- Drive-up access
5'x10'Online only price$ 84/moSmall 5'x10'
$ 84/mo $105Best Price Label
- Outside unit
- Drive-up access
5'x10'Online only price$ 88/moSmall 5'x10'
$ 88/mo $110Best Price Label
- Climate Controlled
10'x10'Online only price$ 170/moMedium 10'x10'
$ 170/mo $212Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 174/moMedium 10'x10'
$ 174/mo $217Best Price Label1 unit left!
- Climate Controlled
12'x10'Online only price$ 194/moMedium 12'x10'
$ 194/mo $243Best Price Label1 unit left!
- Climate Controlled
10'x10'Online only price$ 211/moMedium 10'x10'
$ 211/mo $263Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
15'x10'Online only price$ 222/moLarge 15'x10'
$ 222/mo $277Best Price Label1 unit left!
- Climate Controlled
10'x15'Online only price$ 254/moLarge 10'x15'
$ 254/mo $317Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 294/moLarge 10'x20'
$ 294/mo $368Best Price Label1 unit left!
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Lauderhill
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Lauderhill Storage Units Near University Dr., Commercial Blvd.
A self storage unit to fit any need is the specialty of the Public Storage in Lauderhill.
Sitting on the west side of University Drive south of Commercial Boulevard, this facility features indoor storage units, outdoor storage units, as well as the option of climate-controlled storage units for added peace of mind for personal belongings.
For customers seeking vehicle storage, this location also offers rental parking spaces.
Family outings to Welleby Park are a great way to spend a sunny day, and it's easy to get everything together with the help of a 5x5 unit to store blankets, chairs and any games or sports equipment.
Speaking of sports equipment, with a variety of golf options in the Lauderhill area, stashing a few sets of golf clubs year-round makes trips out to Woodlands Country Club or The Bridges at Springtree a hassle-free getaway.
Easy access from the Sawgrass Expressway, Florida's Turnpike and Oakland Park Boulevard make this a convenient location for residential and commercial customers throughout Lauderhill, Tamarac, Inverrary and North Lauderdale too.
Open 7 days a week, a property manager lives on site, and for customers who need packing supplies, boxes, tape, bubble wrap and more are sold inside the rental office.
A diverse population is the reason Lauderhill is hailed as an "All-America City," and Public Storage is proud to provide a variety of cheap self storage units for the community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 681)
Great location great service Patrice is awesome!!!! If u go there ask for her 👍👍👍
Patrice is very helpful and amazing! Did everything she could to help me and did. It was a joy to meet her and definitely the reason I still have storage at this location
Out of all rh3 publoc storage units this one is my fav ,Patrice is awesome. And her customer service skills is top tier
Patrice was great in helping me out. Very professional.
Petricias te brinda exelente servicios muy buena chica
Best storage experience ever. Always available to assist in anyway possible. I won’t go to another storage facility. Period.
I am a customer at your location and Patricia was extremely helpful in helping me solve all my storage needs
To whom it may concern not sure how many employees you have at this Location where my unit is at but the lady that helped me her name is PATRICE so professional so kind very helpful amazing service
Patrice is absolutely fantastic I have another unit at the different location and nobody ever seems to be at the location however when I call Patricia she was more than glad to help me Resolve my issue from the Commercial Boulevard location even though it wasn't her location thank you Patrice you're fantastic keep up the good job
Mrs. Patrice was very professional. Her energy is E.V.E.R.Y.T.H.I.N.G.
I recently had the pleasure of working with Patricia at Public Storage, and I must say that the experience was truly remarkable. From the very beginning, Patricia displayed a level of professionalism, kindness, and attentiveness that exceeded all expectations. Her dedication to providing exceptional customer service made my storage rental process a breeze, and her genuine care for my needs was truly refreshing. First and foremost, Patricia's warm and friendly demeanor instantly put me at ease. She greeted me with a smile and made me feel welcome from the moment I stepped into the facility. Her positive energy and willingness to go the extra mile to assist me were evident throughout our interaction. Not only was Patricia incredibly knowledgeable about the different storage options available, but she also took the time to listen attentively to my specific requirements. She provided valuable insights and recommendations tailored to my needs, ensuring that I rented the perfect storage unit for my belongings. Her attention to detail and willingness to address all my questions and concerns showcased her commitment to delivering a personalized experience. What truly stood out, however, was Patricia's genuine care and empathy. She took the time to understand the reasons behind my storage needs, showing a level of understanding that went beyond her role as a storage specialist. Her compassionate approach made me feel valued as a customer, and I knew that I could trust her to assist me throughout the process. Throughout the rental process, Patricia demonstrated exceptional organizational skills and efficiency. She made sure that all the necessary paperwork was handled promptly and accurately, ensuring a seamless and hassle-free experience. Her thorough explanations and clear communication left no room for confusion, making the entire process straightforward and stress-free. Patricia's dedication to her work and her customers was truly inspiring. She consistently went above and beyond to ensure that my storage needs were met, and she even offered helpful suggestions on how to optimize my space utilization. Her commitment to providing exceptional service was evident in every interaction, and it made all the difference. In conclusion, Patricia at Public Storage is an outstanding professional who embodies the qualities of an exceptional employee. Her kindness, knowledge, and genuine care for her customers make her an asset to the company. If you're in need of storage solutions and desire a seamless and personalized experience, I highly recommend reaching out to Patricia. She will undoubtedly exceed your expectations and leave you with a lasting positive impression. Kudos to Patricia for making my storage rental experience not only efficient but also truly enjoyable. Public Storage is fortunate to have such an amazing and compassionate individual on their team!
Patrice is an asset to your organization!!! My experience was top notch. There were some miscommunications in the beginning when reserving my space on line. When I got to the property, not only did she rectify the first issue with a smile she went above and beyond to satisfy my needs. I’m a customer for life because of Patrice
Patrice the Property Manager was amazing. She was so helpful and helped me to get the right size unit that I needed. She was awesome.
Patrice was very helpful and very professional she helped me with everything i asked very good experience at this storage location
Yasmine she trying helping the best way she can. She been the only person that keeps trying. The property manager Tiffany sends me a email about payment. I don't have a problem with payment. The storage is paid. And lock still on here. Smh and the cameras don't work so I can't figure out who put the lock. Don't get no storage in lauderhill.
Patrice is wonderful and so pleasant to talk to excellent service. I recommend this location to anyone that's looking for storage and excellent customer service. She needs more stars.
This location is very well manage by Patricia she is very professional as well as kind and helpful I almost moved my storage space to another location but after dealing with Patricia she change my mind and help me with my decision to keep my space. I am so grateful for people and valuable employee like her.
The experience I had with Patrice was very favorable. She was able to help me with all my needs and was very helpful and accommodating. Very pleasant to deal with. I would recommend this location and Patrice to all my friends and family. -Arthur Goldglantz
Patrice is amazing she has great customer service and even helped us after hours and waited for us to get to the office after we got out of work from Miami
Ms. Patrice is wonderful. Her customer service is stellar. On my behalf, she has requested a rate reduction for six months straight. Unfortunately, to no avail. My rental rate has double from my original rate. These rates are ridiculous. Soon, l will have to vacate my unit because l can't afford the continued price increases.
Muy buena atención
Manager was very professional I went it stress and she lift my spirit, I’m happy I went in when I did I left feeling amazing.
Very helping and understanding of any situation and help out accordingly
Patrice the property manager drove up as I had questions about the eRental and she was excellent I recommend this property
Awesome customer service
Dropped of a trailer here. It was fast and very convenient. Huge location of different Uhaul trailers.
Patrice is excellent and patient abs caring. Gave me all the information I needed to complete the Rental and stayed with me until I completed and told me to call if I needed anything. I recommend location my sister was right. Patrice is a gem.
Patrice was super nice and very helpful with issues with my account. Patrice even submitted a request for my late fee to be waived on the spot when I went into make my and update my autopay. Approved 🤭🤣🤗 I recommend this location she goes the extra mile for her customers.
Patrice is so nice and patient with us the best property manager. I recommend this location to everyone 😀😘🥳
Patrice is the best she Dorantes speak spanish Wells but helped me complete eRental with assistance OF customer service agent that speak spanish i am very happy
Patrice was extremely helpfull both with helping ne transfer units and explaining the details of the promos available, made my day easier and much less stressful!!
Patrice is fabulous. I recommend this location she is very patient with me and takes the time take care of customers. Public Storage made a great decision bringing her here. I have viewed the great things others say, so true😇
I have been a customer of this PS location for a several years and now no longer need my space but wanted to let others know what a great facility this is! I've never had any negative experiences here (other than a couple glitchy entry issues on their mobile app.... but I've always been able to enter and exit manually if needed) In this age of on-line & impersonal transactions in just about every business, I believe in pointing out the importance of communicating in-person at times and then complementing the people who do it very well. The on-site manager Patrice at Public Storage in Lauderhill has been a great help with any issue and is always positive and professional. She is very pleasant and will go out of her way to help resolve questions, calm riled customers or simply to provide information. I feel she is great asset to this company and should be recognized for it! Great Job Patrice - a big Thumbs Up to YOU!
I have rented a storage unit at this location since 2019 and have had an overall good experience. What I like about the location is the ease of access and accessibility to my unit which is in the A/C controlled building. Also, Patrice the property manager is phenomenal. She is always helpful, professional, and pleasant. Goes above and beyond to ensure the customer is satisfied, and will work along with you if there are any issues with your rental property and it's management. I cannot speak of others, but having the relationship with the front office definitely helps things run smoothly. Thank you Patrice, and team!
Although the office staff was very nice, in the end the service was terrible. We scheduled our check out 1 week before leaving to make it easy on the office. We completed the move out on May 29th, notified the office on the way out, and removed our lock. Even though everything was completed before our scheduled move out on May 30, we were charged on June 2. I contacted the office on June 4 and quickly received an email that I had a credit that would go back to my payment method within the next few days. As of June 19 I have not received my refund so I called again. I was told that the refund was approved on June 14, and they mailed a check. I was given no explanation why it wasn’t processed on June 4 when it was submitted or why a check was sent. I then spoke to Steven in escalation and he was the most apathetic I’ve ever spoken to. He stated it had been resolved, they sent a check and it was my fault for not canceling the auto pay, which I never set up. It was set up by public storage I had been renting this unit for over 3 yrs and had used Public Storage in the past, I never will again.
I would 100% recommend this place to a friend! Patrice & Damon were extremely helpful and knowledgeable! if you need storage definitely check out this place!
The best manager
Patrice is a really nice lady to be honest, the place is clean and in good conditions.
The property manager Patrice was such a pleasure to meet. She was able to help me with all the information and my concerns. My unit was clean and ready for me to move my items in. The service there was excellent and professional. 😊👍🏻
I was having a problem setting up autopay. Patrice helped me and in less than 10 min everything was set up.I recommend this property it's kept clean by Patrice and always smiling 😃. I recommend this place to anyone.
Great service 👍🏿
Patrice has been extremely helpful while my things have been stored at this location. I’ve always used public storage and she is by far the best representation of the company!
Patrice is awesome. She assisted me in finding the perfect unit to fit my needs. She was very patient with me with the entire process and made one of the most stressful part of my moving process very pleasant. Thank you so much again.
Patrice is a true definition of customer service. She is very friendly and very professional. She answered very question that I had and even provided me with information that helped me tremendously in my moving process. She went above and beyond in finding me a unit even if it wasn’t at her location, that fit in my budget and needs. She is a true gem.
Great place, never had any problems. Patrice is the TRUTH. She's professional, very helpful and courteous.
Patrice super nice and super helpful. I recommend this location to everyone.
Patrice was Amazing!!!
Patrice awesome and I recommend this property
Patrice was very helpful.
I had the blessing of meeting Patrice today. I was able to witness Patrice communicating with a customer. She spoke in very pleasant , helpful and eloquent manner. Her office is well organized and clean. She makes the whole process of acquiring a unit seamless and stress free. I am recommending this location to everyone. Thank you so much!!!!!! Come experience it for yourself, you will not be disappointed. I promise you.
The property manager, Patrice, is the BEST!! During the recent flooding, she worked to ensure the drains were clear and that everyone’s property was safe. Patrice is a gem!
Miss Patrice is awesome very kind and helpful
Rented an outside 10’x10’ space on-line a few days ago. Moved in after office hours and found a gash in the rollup along with the dent made by whatever banged into it. No bare metal means they know about it. Went in to the office today to change to another unit. Customer Rep, Patrice was all attitude and impatient. Only speaking in corporate blah blah. Couldn’t even a direct answer with a simple yes or no. First unit she sent me to only had a 4’ wide door, as opposed to the normal 10’ roll. One would think that detail should have been disclosed up front. Second unit… their last of that size, she stated… had a dirty floor which she did mention. Can’t wait to see the billing mess this swap brings. Already had to pay some sort of fee for the swap, albeit a buck. Just going to have to see how it goes from here.
The unit I rented was supposed to be air conditioner on 3rd floor was awful hot like outside and staff is never in office when you need them or call on phone I never rent here again and won't recommend any family or friends to neither awful service
Ms Patrice was so helpful she was patient and really made sure that I was able to get a storage and leave with a smile and less stressed out. I highly recommend this location ONLY she's the best customer service provider I have ever had during such a stressful moment and I'm thankful
Patrice is the best. Extremely helpful and excellent customer service skills. She is a rare find don't let her go😇
Patrice the property manager was super fantastic, I highly recommend this location!!
Great service from a Patrice. She is amazing and great sense of humor. Fast service.
Patrice is a great property manager, friendly and helpful. Worked out a great move in price for my elderly mother. Thank you for your help today.
My Experience at this property was very good. The manager Patrice was very nice and professional, she explained everything there was to explain and emphasized that If I needed anything or had any more questions don't hesitate to ask. I felt that I was in very good hands! A+++public storage!
Patrice assisted me with downloading the App and I recommend this location because she treats her customers with professional courtesy and patience.
Patrice was excellent great customer service made the process easy
Patrice was very lovely and kind. You much come check her
Patrice is patient and trustworthy and efficient. She's a great Property Manager. I recommend her Property but there no $1 Promotion at her property so she found one at Commercial Location.
Love Patrice...so helpful and patient. She's an asset to the company.
She was very profesinol on warm
Super easy in and out
Patrice is professional, friendly, and patient! It was refreshing to be welcomed with warmth and have every need met efficiently and effectively. Thank you Patrice!
Great customer service from Patrice. She was very kind and helpful.
On 3/8/23 I spoke to Patrice reference a personal matter. Patrice, was friendly, up beat, prompt and professional. Thanks for your excellent customer service.
Excellent customer service from Patrice the property manager .....i don't think you're paying her enough for the job she does...she literally helps you to keep your tenants...
Excellent treatment of Patrice regarding the rent of public storage
Patricia/Patrice is very very Nice manager. I don't speak English well. She helps me download App. Always happy to see me. Nice place to store My things.
Best service in town literally super friendly and very informative. Told me everything upfront left no questions behind!
Clean and good lighting. Patrice was great to work with. Very helpful. She is an asset to PS.
Patrice is awesome.The property is so much cleaner since she took over. Customer service is top of the line. I recommend this location. I will wish I give her more stars. Best thing that happened to Public Storage.
Patrice was excellent to work with and very professional
Spoke to Patrice today regarding increase in payment of my storage she was helpful in securing an extension of the present payment until May which I appreciate a lot
This review is for Patrice the property manager. She was informative and attentive to everyone and their needs. I wish there was an option for 6 stars to describe get amazing customer service!
Patrice was very helpful and welcoming
I went in today to this location and the Young Lady name Patrice was so helpful, I had so many questions and she answered everything even if they was stupid questions. Patrice was the Best! She treated me like I was family and I love that, and in the future if I have to use there services again and I will be back, I felt like I was at home with family! Thank you Patrice!
Patrice is a great Property Manager. She helped me fix my hasps, always kind and helpful. I was ready to move last year until I met the new manager. Finally someone who cares about keeping the property clean and customer needs. Thanks Public Storage. Now I would recommend this location.
The property manager Ms.Patrice was very informative with every question and concerns I had before renting out my unit. Even helped me book and upgrade online through the app which made it even more convenient for me to be able to access the gate through my phone instead marking the pin I wasn't going to be able to remember. The property is well kept and exceeded any expectations that you hear about storage units. Thank you again for making this process an easier one than expected Ms.Patrice.
Patrice is a very nice person
Delightful to meet. She was very patient with me and got me the best deal small space. Courteous and friendly an asset to the team.
Patrice is awesome! She was super helpful and so nice! Made my experience great :)
Great service Patrice
I would like to truly thank Ms Patrice . I recently moved down here , due to the military. Property manager Patrice truly went above and beyond to make sure I was getting a fair rate and treated fairly . Thank you so much and I hope nothing but blessings come your way.
Patrice is the best and was very accommodating! Fast service and clean facility! Thank you, Mayra!
Thank you for your help Patricia!! Amazing service ...
Such great Spirit. Wonderful personality with great Customer Service. If i had my own company i would steal her. Lol
Patrice is a very good and nice person 👍 and thanks to her help me complete my eRental over the phone. What a blessing to have her as my Property Manager.
I called the property for assistance with the eRental but Patrice tried assisting but she said someone was in the screen at the time. I created another reservation and she was able to assist me then. Thanks to her patience and perseverance I am on my way to the property to move in. I am very appreciative of her diligence.
They were great !!!
I am a very satisfied costumer. Patrice was very professional and offered excellent costumer service. I recommend this place to anyone in need of finding a storage place.
I went looking for storage for upcoming move and the property manager Patrice was nice enough to give me all the information I need. I definitely will be renting here. Very friendly and professional. Right size 👌 right fit for what I am storing.
There should be an option to give Patrice the property manager six stars. She is hands down one of the best managers I have seen not only at Public storage, but in general. I wish she could work at the Sunrise location on commercial blvd as well, since the service at the Sunrise location is terrible.
Love Patrice she's friendly and very informative. I recommend this location
Patrice very sweet and very helpful. Public Storage is lucky to have her as the New Property Manager here.
Patrice provided excellent customer service and addressed all of my concerns!
5/5 stars! Patrice is awesome. Love this place.
Brenda was really helpfull today, helping me aquire a 5x10 unit at a good price. I would recommend anyone living in Lauderhill that needs space to stop by and take a look.
We absolutely love Marcela she is amazing
To whom it concern, Ms Brenda is a fantastic employee. She was a God sent for me today.She bwas my blessing after getting scammed by movers. Thank you so much Ms Brenda continue to be blessed. Thank Gail Mcknight.
Did a rental recently at store 08046 with manager on duty, Janet. She was very helpful and courteous. It was a pleasure doing business with Janet.
Marcela was great and very helpful.
Had the pleasure of working with Marcela..she was very friendly and had a great sense of humor. I got a good sense that she takes very good care of the property
Marcella is always smiling friendly and willing to go above and beyond to help all she keeps compound cleaner than others
I really liked this storage facility especially Marcela,will store here again if I need!
Marcela es excelente … comunicativa…. Alegre y muy linda..! Gran empleada
Great staff… Marcela was wonderful.. very friendly and knowledgeable.. very clean area
Today I went to public storage to inquire about space. The service I received from Marcela was so excellent that I felt like family, now I have a friend and all the storage place that I needed
Clean and civilize, well recommended.
Fabulous! Great! Courteous! Thank you Marcela for your professional service you provided to me today. It was well appreciated in every respect.
Marcela was astounding , she provided me with kind friendly funny customer service . She showed me my unit and explained everything clearly . I would recommend this location to anyone in the area or areas nearby.
Nice working Marcela
Marcela was a good customer representative 💕
This place is horrible. Management is terrible. I have had until here for 3years. I never had any problems until this new woman became manager. I paid my bill for the month of April.Then a few days later there was a paper on the storage door saying I'm being kicked out for being here to much. That's just crazy. I sell things online and have a lot of stuff i put in storage. So im there daily to get what i need. Being its not a big unit it take time to get want i need. There are other people there who are working in there unit when there not supposed to be but no one is bothering them. If I'm being kicked out i should not have to pay for the month if April. My Attorney agrees. There for i should get a refund of my payment. It just feel like harassment.
Marcela es una persona muy atenta la informacion que brinda es entendible por eso le doy 5 estrellas.
Reshm is excellent very good service
No issues at this location great service Reshma is fantastic
Marcela was knowledgeable and very helpful
Marcela ,,, Very nice 😃thanks for everything
She is very helpful marcela
Marcela gave outstanding customer Service
Marcela was awesome. Great location
Marcela excellent worker, very pleasant and very knowledgeable, help me with my payment.
Wonderful servic reshma
Very customer service oriented at the desk. Reshma was helpful in showing available units, thanks for showing me how to use the app it's super cool. The facility is spotless and it appears there is a constant effort to keep it that way. You are doing a great job reshma👍👍👍👍👍👍👍👍👍
My experience was great reshma thank you
Great service from Reshma, Fast and easy
Reshma.. is awesome she just found me a bigger unit and saved new lots if money
Pleasant service manager reshma is patient took care if our questions and got us a great unit at a great price
Rashma Marcela help with all my questions and they were very kind to me
Marcela and Rashma es muy profesional ella te puede ayudar muy bien la localización muy limpia
This location is great staff is amazing 👍 ask for reshma
Best service resume is an asset to this company can’t get better service anywhere else
Marcela was doing a great job helping me today
Marcela was so excellent she did help our company to manage our account. She was over courteous
Marcella was very helpful
Marcela was very helpful even with my cellphone having her around it wounderfull.
Marcela displayed excellent customer service. She made sure I understood the procedure.
Great location, love the best customer service especially Marcela
Great service reshma
Great service in and out very clean property reshma showed me 2 units got me a great price and deal with stuff to secure and keep my items safe I like it here you will too
Reagan is super terrific she was able to get me a unit that I could afford and was very pleasant and explained everything in detail
I have to say in was in the office when reshma received a horrible calk from 1 off her customers she handled it as a professional the guys that left the bad review you are ridiculous and have nothing better to do reshma is a great edition to this location that we just rented a second unit 👍 😀
Helped a friend move items into this storage unit and after moving all day we get to this location at night and the elevator was out of order. This was even after they said they would have it fixed earlier on in the day. Unfortunate for us, their storage unit was on the third floor!
10nstars resume. Is always willing to help me she is great 👍
Reshma really good person she did help me in any ways. Muy buena persona🔥🔥🔥
Reshma I liked this storage unit because it was simple to find and get in and out. The whole process was very self explanatory and I felt extremely safe having my personal belongings in this storage. Also, the customer service was amazing, the staff was very helpful and quick to respond. thank you
Reshma great service wonderful
I had great service on time professional reshma showed me 2 spaces found the perfect size for the great price she got me thank you
Great customer Service! Thank you Reshma for taking the time to show me a unit after you closed at 6pm
Resume great service thank you
Reshma was very helpful grate cyst service
Such a wonderful storage facility! Reshma in the front office was so kind. She explained everything and even gave us a tour. And they have the absolute best rates in town! I know
Reshma was very efficient and knew exactly what she was doing thanknyou
I was moving some of my stuff. I asked to use the restroom for customers. Rashma that was working there, did not greet customers. When I asked if she can open the restroom she said she doesn't have the keys and that we cannot use the restroom. She lied, and said that she goes to another property to use the bathroom. Rashma did not make any effort to look for the keys nor provide any apology. She did not care. Not a good experience.
Reshma was great helped my mom find a great unit
Reshma was very helpful pleasant great clean unit
Customer service is a plus, front desk lady Ray, is friendly, helpful and a happy attitude which is hard to find now days. The place is clean and well kept. 👏👏👏
Reshma was great
Marcela very helpful, very pleasant and she doesn’t mine helping
Marcella, was helpful and nice. She helped with all of our questions and concerns.
Marcela soo helpful and will always rent with her very very nice need more like marcela...thank you soo much!!
Marcela good job
Came here to move in space was too small resuma was most willing to help us found us a great big clean unit her attitude was friendly and was a pleasure working with her today I recommend this location for great service with a smile
Reshma Excellent staff. I have been renting for years and have never had the help that your staff gave us finding the right storage and price. I would recommend it to anyone looking for a storage.
Best of the best Marcela and Your propperty great!!!!!
Lovely service from Marcela. Highly recommend
The best storage place I ever been Marcela
This place is absolutely amazing. Marcela is truly amazing and so helpful.
Marcela is an absolute angel!
Marcela was very helpful & informative. my family & i had alot of questions & she didn’t hesitate to answer.
Marcelle was very friendly and helpful!
Outstanding service from 10th will get 12, clean facility thank you Marcela.
Marcella, was very helpful.
Experienced and caring Marcela was always here for us very nolageble!
Marcela very good the service was very prompt and professional like always!
Marcela provided exceptional service to me. She was very pleasant and patient when we were reviewing the storage spaces/info together. I wish I could give more than 5 stars.
I did have a really pleasant experience with this location especially with Marcela, she made my experience the best, everybody should store here!
I came to public storage today and was not able to open my lock. Marcela went above and beyond to assist. She tried to help me get it open and even helped me call locksmiths in the area. Highly recommend this location. Friendly and willing to assist!
I was happy to meet Marcela and I did appreciate her professional service!
The service of Marcela was excellent she was well mannered and endearing!!!!!
Marcela is very friendly and smart - always with a smile. great customer service and place is always very clean and vety well kept.
Marcela was very very helpful.
Marcela was a WONDERFUL agent that helped me!!!
Great service Marcela
Marcela was very knowledgeable in helping me to choose a unit.
Customer service was superb .marcela has proven herself to be very professional . She makes me a very happy customer. I thank her vety much .
Marcela is the best person i did deal with in storage places, I wish everbody would be like her!
Marcela is an awesome manager. She help me with my concerns. I love the place. Very clean area.
Marcela is very sweet we are having problems with my phone service and it is after hours
Marcela was great help.
Marcela was awesome and the space is for the right price!
Very helpful & a problem solver.
Marcela was very helpful with helping me choose a storage size and how I can access the gate with using the app on my phone.
Great customer service 👏 👌 👍 by Ms. Marcella, I greatly appreciate her support & look forward 2 have her available oftentimes. Thxs ! Merry Christmas 🎅 🎄 & Happy New Year'$ Eve !
Marcela really great costumer services and help whit everything we need also super clean the property
Marcella has been very helpful me. I am vey satisfied of her customer service.
Marcela me parece muy amable, muy detallista en la informacion y rápida en su gestión.
marcela is very suportive to me
Marcela is friendly always with a smile, great customer service and place is always clean and well kept.
Marcela was very helpful and courteous, safe environment and very easy to park.
Marcela was very helpful and professional!!
Not to happy with them right now trying to fine a corporate number to talk to someone higher
Marcella was very helpful and very patient with us
Marcela was helpfull very very halpfull, stip by to rent!
Stopped by this location, met Marcela- great customer service
Very courties, thank you Marcela
Great service like always thank you Marcela!!!!
Marcela great attitude and very polite and great attitude:)
Marcela goes above and beyond for the customer and company .. Thanks agaim Marcela
Marcela, she was super wonderful and very help.
Marcella was very helpful and informative
Marcla was awesome 5 stars whoop whoooooop
This not a five star never have enough carts the elevator is out of date not always clean and rent is always goin up
My experience with public storage was great. Marcela was helpful during my move out process
Very convenient and accessible. Marcella was very friendly and helpful.
Marcela is the best the place is super clean I did never have an issue I love this place!
Marcella was nothing short of awesome. Thanks for the excellent service
Marcela was helpful n really nice
Marcela is absolutely the BEST customer was 💯💯💯💯💯💯💯💯across the board ❤❤❤❤
Great customer pleasure ....Marcela was awesome
Marcela had a lot of patients and knowledge she helped me to get even a better space than expected.
Good customs service from Marcela, ECELENTE
Marcela was very helpful and answered all questions we had
Marcela was such a great help! She offered me resources to get rid of my unwanted furniture if needed. And made the vacating of my unit quick and easy! Definitely recommend
Marcela was excellent
Marcela has been helpful to initiate a question for me through the corporate office.
Marcela was very professional
Marcela was an absolute joy and extremely helpful. She is a true asset to Public Storage.
Marcela vas very good to me help me to get the perfect space!
Marcela was very helpful and very knowledgeable and courteous. She's a great asset to the company.
Marcela was extraordinary with her customer service and employees like these is an asset to your company. I wish her well :)
Marcela has a beautiful personality with a great sence of humor
Marcela helped me a great deal, I’ll be missing this service after I am gone.
1000 stars for Marcela
Thank you Marcela for helping me wit the app
Great service Marcela like always 10 stars
Marcela was very informative about the companies serves. She was great help!
Marcela was so professional and great to work with.
Marcela was the bestalways!
Marcela is an awesome employee. She has helped me tremendously explaining and making sure I understand. She should be awarded for her excellent service
Marcla was fantastic. The customer service was phenomenal. Fast and on time,
Marcela was so helpful and incredibly patient. 10/10 I recommend doing business with them!
Marcela was great very helpful
Marcla very awesome! very informative
Marcela was great and very helpful a pleasure to work with
Marcela was very helpful and informative on my visit made the process super easy
Marcella was very helpful. She interacts with me very well 5 stars for her.
Abolutely pure pleasant experience. Marcela was outstandin and very pleasant. Extreme helpful
Marcela was very prifessional, friendly and informative. Awesome employee
Very patient and helpful
Gteat service, wonderful staff Marcella was fantastic!!
Marcela was able to quickly help me with my concerns. Great customer service
Jaida Was very helpful with my move in today would reccomend:)
Marcela was very helpful and extremely beautiful sad I had to move out 😂😂😂
Marcela was so helpful. Been here over 2 years and everything is always wonderful!
Marcela was a great help and I was happy with how knowledgeable she was.
Marcela did me a great service, highly recommend this facility.
Marcela was awesome to work with, excellent customer service
Marcela was of great help. I had questions about a storage unit that I’m currently renting out, and she had the answers that I was seeking for.
Joey was very helpful I did a rental online she showed me to the unit great location clean office and great staff
Went on a Holiday and got a great deal. 5x5 AC'd unit, $85. Staff and property manager seem to be very helpful
Marcella give a good service and realmente lleno mis expectativas. Muy profesional.
Marcela was great she helped me get everything i needed done
Marcela is excellent good customer service
Very seldom I do reviews, but I think Public storage Lauderhill and Marcella deserve one. Excellent service, willing to help and accommodate your needs.For your storing needs in the Lauderhill area don’t hesitate to go there, you’d be in good hands.
Marcela was great very informative i will refer anyone to this location
Best service ever Marcela
Very professional and they answered all my questions
I am happy I appreciate the Marcelas service
Muy bueno Marcela me atendió bien exelente
Best place ever amazing staff supper clean Storage highly recommended Best place won't regret it. Kelley and Ewa are great !!!
Marcela was a very nice person I am happy to store with you Public storage!
Marcela Custumer service was amazing she took her time walk over company policy and made the reservation very satisfactory 5 stars for her . Thank u
Marcela, was super attentive and most importantly it’s very obvious she loves her job.
Marcela was a nice person who helps out with all my questions
Marcela was great!!!!
Marcela good person I’m very happy the location storage
Nice , clean, efficient, helpful, great experience .
Marcela was awesome, very nice, friendly, and polite. Thanks again Marcela
Marcela has a great costumer services.
Marcella the manger is very great with customer service and help the customers. I will recommend this place to any and everyone.
Very helpful and prompt assistance, Marcela
Amazing service by Marcela. Welcomed me to the unit like it was home.
Great thank you Marcela, nice clean storage!
I had a great experience with marcela, she’s amazing. Super welcoming made the whole process quick and easy. 10/10 recommend her services
Marcela is the best really nice really excellent Customer Service Help me with getting a unit I am very happy Marcela Help Would Recommend to all family and friends
outstanding service no complaints Marcela
Great personality awsome customer service, sense of humor is dynomite...the best experience yet with public storage..
Marcella was so nice and interactive about everything that I needed and was able to close out the deal
Went there today to purchase a new lock for our unit. Marcela was the property manager on site and went over and above to help me out. If you need a storage facility in the are, do not hesitate to use this facility.
Marcel was very informative. And hospital and she welcomes me in a warm way all the time in a good way, thank you public storage For presenting such a great person. I salute you and profesional
The storage space is wonderful, I love the property and awesome Marcela, thank you!
Marcela is awesome...She classes up the place🤩...The best service...
Marcela is very pleasant and a joy to work with her. She has been very helpful and gives you the information needed. Thank you fir this new employee.
Thank you so much for your help. You’re great.
Miss Marcella is awesome she's amazing and very helpful and everytime I come she has a great big smile and she's very helpful
Marcela is fantastic I am very pleased as a customer and nice and she sold me up :)
Marcela I will keep it just for her, great clean and welcoming place!
Marcela was very helpful to make my payments..
Keep up the good work, and if you need a tennis coach let me know ! Thx Marcela
Marcela was beautiful kind and very efficient .
Marcela gave me the best care for my first time experience with you This you
Great service, highly recommended!!!
Never sure to expect going to a storage place but I was blown away by the level of attention and care I received from Marcela signing up. She was very thorough and direct. Looking forward to a long business relationship with PS
The representative was very polite and courteous, thank you Marcela.I like my new space!
Marsala the rep was super helpful very friendly and courteous
Marcela she was Smart. Polite very Costumer Friendly. I say keep her. One of Your Best.
Love Jory has the best customer service ever over the phone assistants was very great she is the best
Jory was VERY helpful. She helped make my move from Cleveland a little easier. I appreciate ALL her help.
Marcela took quite a bit of her time to help me as this was my first time renting a space. Very patient..
Marcela was a lot of help and if I ever need a storage space again au will be here!!!
Marcela was amazing. She's was very friendly and made the process very quick and easy.
Marcela was assisted me good costumer service
Good service! Marcela.
I love this property and Marcela and I am super happy with the service I do receive here!
Great service by hector!!
I had the best experience as always with this location ,specially with one of the managers, Marcella. She was the best,very helpful and knowledgeable. A pleasure to have met her.
Jory was very nice and helpful the location. Is clean and I would recommend all the time
Marcela was awesome. She resolved my issues in a very professional manner.
Great storage and Marcela was very kind and informative. Thank you.
Marcela very great service
The lady that helped me open up an account was super nice and friendly. Her name is Jory. Great costumer service.
Jory was the best and explained everything so well.
Jory she's the best always look for her
Very pleasant lady she helped me get into the storage that fits my needs she walked me thru the contract and also helped me find a low rate thanks for all the help will rent again and recommend
Hector was amazing!! He helped me with all my needs ! I am a satisfied customer.
Wonderful experience at this location great customer service!!’n
Great device and pretty fast!
Great customer service at this location
Was an excellent experience very helpful
My experience with Jasmine very professional very courteous well detailed in the process very efficient. Great job having a wonderful staff showing pure customer service
Jory is amazing she assisted me with my storage needs she is very helpful and informative she give me a tour of the clean property and the climate building thanks for the help will rent again
Jory was fantastic and a great help thank you for the easy help
Jory was awesome she did a wonderful job helping me complete a rental online I found the right size space and her location was clean she was friendly and informative this was my first time renting a storage she made it very easy
Muy amable muy atenta, muchasbgracias
Jory is awesome she helped me at the last minute to find a storage she didn't have what I wanted at her facility but she assisted me in finding something withing my budget at another public storage location i was her second customer for the morning she was swift and helpful thanks for all the help
Jory was very helpful she assisted me with making a reservation for another location thank you for the help she help me to find the right size unit for a low price thanks again
Michael was extremely helpful in my wife and I securing the perfect storage unit! He was very friendly and informative. The epitome of what excellent customer service should be!
Excellent/wonderful customer service; Jory is amazing 😊 and Michael us awesome!
Friendly good price
Great location and service these ladies are always helpful will definitely recommend exceptional service and easy transaction thanks ladies for all the help
Jory was awesome.. Her customer service was fantastic.. Everything I needed help with, she was on top of it and made me a happy customer! Thank you Jory!
Alma is very friendly and provided great service. Storage facility is clean.
Jory was so pleasant and very informative. A pleasure to work with. This was my 3rd storage I been to and she made it very easy for me and my wife
Jory was very friendly helpful and kind. Made it easy to rent a unit with no hassle or line. Will recommend this location just because of her !
Very nice people and great place to pick up u and get a storage at good prices.
Jory is the best...
Location is nice, the only reason for the middle review is the price was raised 3 times within 14 months. I chose to go elsewhere before the new price takes effect next month. The staff on site are friendly and helpful. EDIT: This location has been renovated and Jory had me signed up in no time. Hector the district manager quickly took care of a lingering balance from 3 years ago that was a miscommunication. Excellent service and staff!
Great service very helpful lady
Jory customer service is freaking amazing!!! Very welcoming and knowledgeable! Clean establishment and quick service
Great service Jory was very helpful she assisted me with the erental and made it quick and easy
Jasmine jones was very nice and showed great customer service. She deserves an raised
Jasmine provided great customer service...Always helpful...
Jassy helps me every time I come. when I signed up I had so many questions and she was patient and answered everything. You can tell she's been there a long time
Jasimine Jones is a helpful person
Jory was amazing and very helpful my first time renting a storage she made it very easy and hassle free she helped me find the right size and right location she was definitely a sport thanks for the help
My experience with Jasimine was awesome, she really have a great personality, i enjoyed my time with her and i will diffently come back
Jory was very helpful and sweet with the entire storage process, she made closing my storage unit very simple. Thank you!
Jory customer service is number#1 she was very patient with me
Great service and location will definitely use again thanks ladies for all the help
Jory was very nice and pleasant. She provided us with clear and precise information. Very blubbly personality.
Clean and my unit is a/c'd and clean. No bugs. They just painted the whole buildings so it looks much better!
Jory was exceptionally amazing. Stellar personality, service, and incredibly knowledgeable.
I have the most understanding and helpful agent at my location, she is kind and always willing to help,her name jory and such a great addition to your company.Thank you.
Over 40 years still my best pick. Convience and Professionalism....
Great place to rent very friendly ladies at this property great location will definitely rent again
I've been with public storage now for almost 4 months and everytime i have went into the office i have always received the same treatment and see the same smiling faces Jasimine and Jory they have always went out their way to help me in any situation thank u lady's I just wanted ya'll to know ya'll are very appreciated.
Jory was very helpful nice office very great attitude love the location
Jory gave us wonderful customer service, she’s the best!
Great service the office was very clean and ladies were very helpful the location was neat easy to find and it felt very safe
Jory and Jasmine was extremely professional, the units are clean location is clean. 1st experience.
Freshly painted and clean place.
This storage is clean and jory was very helpful helping me find the right size storage I needed I appreciate all the help
Awesome location fast and convenient
Great location great service lovely ladies
Great experience I dealt with jasmine she’s real upbeat about her job keep a smile on her face very professional I’ll recommend anyone to her services..
Very professional service from the beginning to the finish as I was assisted by Pearl Smith and Alma in choosing the right size, pricing etc.
The best staff ever!!! I recommend this Public Storage to any one that needs storing. Very friendly and helpful!!
I love the ladies at the office very helpful the lady took the time to show me the right size space jory and jasmine deserve more than five stars great service
I appreciate the employees they keep it well kept nice location
Great service great employees nice location
Jasmine was awesome in helping us determine what size unit was suitable for our needs. Her customer service was great! Even tho the office was minutes from closing she took the time out to answer our questions and showed us the available units. Great people person she is!!! Appreciate the excellent cusomer service provided.
Jory was very helpful and polite. She had a great demeanor from phone conversation straight to the in person meet.
Safe and secure!!
jory was very helpful, was kind enough to show me two different units to help me find the size i needed! would deff recommend her and public storage!
Jory was a good helper
Weve been using a storage unit from here for going on 3 years now and my only complaint is that there aren't more trolleys available. I had to go recently with my husband to add a few boxes of books and the only one that's there was being used by a guy moving very little. My husband was lugging around 40lbs-60lbs+ boxes while this guy is going down with a single piece of plywood maybe a foot long. Our trip could've been a lot quicker and less painful had another one been available.
Jory was awesome with helping us transition into our storage unit. Very honest and empathetic about our needs. Thank you.
Jory and Jasmine were a great help. Excellent customer service.
great customer service lady was very nice clean office and great attitude
Jory is the best!!! Great customer service!! She always goes out of her way to help you out
Always great service at this location..
The staff was extremely helpful. Even though they did not have a spot available for me, they went out of my way to looker another location.
Great staff members, they are the best!
Micah. Did great!!!!!!
Scam Artists. The price online isn't close to what you'll pay. There is $15 a month in required insurance. Over $20 to buy their lock, and $25 administration fee. I prefer up front transparent fees, not fees after I move in.
Jory is execllent she is always there to help i have bern renting at this location for a while she always has a smile very pleasent
Joey was great help location was clean she helped make the rental process very easy very good service at this location
Jory was verá helpful Niceto locación great staff
jory was great
Jory was great she assist me in finding the right size space clean office and nice lady in the office
Its very centric! Never any problems! I love the friendly customer service!
Eshana And Ann Are Great Employees,They're Fantastic, energetic ,and Friendly .I highly recommend for someone to store here
Nice clean property, I rent here before, this is my second storage space, rep in the office is friendly and made sure I got the right space and price
Ann is the best. She helped me out a great deal.
Accompanied a friend. Grounds were clean and great security.
Very nice and intelligent person name Ann! She walked in the heavy rain just to show me a climate controlled unit! Very friendy staff, would recommend this location who ever is interested on university before commercial heading north. Thanks again Ann!
Izaiah was fantastic - polite, prompt and handled my rental quickly and efficiently. Highly recommend!
Stopped at this location today to make a payment, what a lovely and friendly young lady in the office. I must say she also kept a clean and organized office space. It is nice to walk in somewhere and it smells good. Keep up the great work.
Awesome place to get storage unit very good prices excellent service Very highly recommended
I have rented a few times, and could not be more pleased with the service I got. Thanks Public Storage.
Facility was nice and clean. Staff was efficient and knowledgeable.
I just rented a unit at this property and Jory has the sweetest personality and her customer service was second to nun. I was very pleased with her knowledge of the specials and the products they sell. Keep up the good work and Thanks a Million.
Great place to rent very helpful lady thanks for all the help
Very pleasant and helpful! Jory is awesome and answered all questions.
Jory and iziaha were very helpful they gave me a tour of the facility helped me find the right size space I appreciate all the help very good customer service
Izaiah was very compassionate to my situation. I highly recommend he gets a raise.
Very polite and professional staff. Jory was very kind and and got me in and out quickly. Definitely would recommend this location.
Great place to store june and jory were feally great helped me with my storage needs and getting the right size space would like to thank them for all the help
Very good job, Joey helped me out and I got my space very easy! 🙌🏽
June and Jory were the best. They bent over backwards and helped me with everything. 10 stars!!
June was very helpful! Unfortunately they did not have the unit size I was looking for but she hooked me up with a unit in a nearby store for a very low price. Thanks June!
I just want to say how awesome, my services have been with Public Storage, June and Jory were excellent, i get an excellent deal, they went above and beyond to get me settled and got me a great rate.i would sincerely recommend them to other friends..Thank u guys👍❤😊
June was very friendly and did a good job helping me get a unit, thank you. 5 Star!
Ms June was very knowledgable about the property and her customer service was excellent. Her personality allows me to ask questions which made me feel comfortable and would recommend this property to someone else.
Thanks to June and jory for the best job to take care of people always nice and respectful thanks to public storage
I have been using public stores now for the last four months and I’ve got nothing but high praises for this company. The manager jury has been a pleasure to work with and I truly appreciate your professionalism. On a scale from 1 to 10 in Customer Service I give a 12 and five stars. Thank you, VICTOR EZELL
This is a wonderful place, paperwork was minimum and Jory had an excellent personality. I would recommend this location to all especially due to the clean and quiet environment, it has to be nothing but 5 stars from me!!!
June and Jory were very helpful they helped me to get the right storage and also helped me get through the rental process I give five stars they were really nice
We rented a storage to keep our work equipment until we moved locations. We used them less than a month, we moved out everything was paid in full and on time being we didn’t even stay the full month but now we are getting collection calls saying we owe them money. We called to see what is the reason and were directed to contact Katie the district manager whom we have left several messages for and have gotten no return call. The employee in the office even acknowledged we shouldn’t owe anything. BEWARE !!!!!
This is a clean, well-maintained storage facility. I came in initially just to get moving boxes but June was so friendly and warm that when I realized I needed storage, I thought of her immediately. It didnt hurt that the $1/first month was such a good deal either.
Jory is definitely a great asset to Public Storage! She provides exceptional customer service and makes the entire process seem effortless. Jory goes above and beyond to make the experience at Public Storage a pleasant one and we enjoyed the opportunity to work with her. Claude and Sharon
Great Job Jori and June. Thanks for all you do.
Jory was a wonderful person to be around. I loved her smile and positive energy. I will never rent any place else.
Great location friendly staff would recommend to everyone ladies were very nice and helpful
This facility did well in protecting our belongins and was polite and helpful
June was very helpful.
Had a great experience. Lady by the name of June was very knowledgeable and very nice . 5Star
Property manager Jory was very professional and nice. Showed me units under a lot of rain and I will always come back to this place.
My property was destroyed by rats. I contacted the insurance and they told me that they only pay 250.00 max for rodent damage. With a 100 deductible.My bed alone cost 4k. I called corporate and spoke with Ms. Jacobs she tried and pacify the situation. But still not offering compensation for losing my bed and personal items that belonged to my son who just passed away. I will be having my attorney contact the facility. Ive also called health department will also be contacting the news because this can't go on. Sorry Ms. JACOB OFFERING TO LET ME THROW MY DAMAGED PROPERTY IN YOUR DUMPSTER IS NOT SUFFICED FOR ME.
This is my 1st time to any storage unit. Jory was very explanatory and patient. She was professional in helping me make the best choice for me. Thank you soo much Jory!
June was amazing!!! She definitely made some important suggestions for things I didn’t even think about using for my storage needs... All the staff at this location are wonderful...
Staff is pleasant, courteous, and friendly. Very informative and detail oriented. Just drop by or schedule online and June will take care of you.
Very nice costume service
June was very helpful and made sure we were satisfied while storing our property here at this location. Definitely will refer this location.
Ms. June was incredible!!!! Worked so well with me, showed me several options, and made sure I found the right fit. She was so polite and helpful! Took a lot of stress off my back. Thank you!!!! :)
Jory was great she helped with my rental process made it simple fast great location and help
Jory was very helpful from the beginning of my reservation call -to the move in date. Very easy and pleasurable experience.
Jory was very helpful during my move in process. She made the process easy and simple and explained any questions I had.
Jory was really good quick and excellent service
Jory was very helpful Alison was very nice and both ladies helped making the process very easy
Jory was the best ever, she helped me with awesome service and always has a smile on her face.
Wonderful customer service and very friendly jory
Very funny, polite, and attentive personality. Jory walked me to my unit and as I told her what I had to store she reassured me it would fit. Perfect rep to greet.
I had the best experience with Jory she was very helpful
Jory and Allison were very nice and helpful
Excellent service over the phone and in person. Very helpful office personnel. Trustworthy. I know my stuff is safe here.
There rats in the unit
The best ever. Helped with renting unit. Helped with box sizes that I needed. Amazing.jory was amazing
Jory was awesome. Helped me in the rain and everything :)
Antoinette did a great job ! Quick service and great space !
Let me acknowledge Jory Antoinette, she provided great customer service, very prompt handling the move in and out process. I would recommend this location over all the other ones I experienced. Thanks Tyrone!
After I called to inform that I was ill, they charged me a auction fee and did not want to remove it. This is unacceptable. ☹☹☹
The staff here is very friendly and the facility is very clean. Felt great about leaving my things here.
Jory was kind and polite, organized and efficient. I couldn't have asked for a smoother process. Thanks Jory!
Great staff Jory & Antoinette help me and my daughter on a shirt notice, very friendly.. I will recommend this location 👍🏽👍🏼
Jory and Antoinette were fantastic, great service!
Jory was AWESOME!! Not only was she super friendly but she helped me find the perfect size unit for what I needed..with a smile!! Thanks soo much
I keep all my local gear there.. excellent manager and staff..clean safe and secure. Need a storage unit..only place to go.😀😀
The women in the front office at the lauderhill Florida location are liars and cheats. They didnt tell me the entire truth when I moved in i was given wrong information about payments and prices and dates my unit costs more every month than the website said and now their charging me an extra 100 dollars because i was late $10 dollars!!!??? After i was told it could be paid with the next months rent. Then i was told the information i was given at move in was wrong and too bad ...pay the extra charges or go to auction. From what i have experienced and read in the reviews on the Corp website its not uncommon for employees of public storage to be liars and cheats too and form people to be cheated out of their money so they dont lose their things in storage. It seems to me NOONE should rent from public storage youll be treated very badly and they will steal your money too. BE WARE there are better places out there don’t get scammed. There is even news stories about this See more
The women in the front office at the lauderhill Florida location are liars and cheats. They didnt tell me the entire truth when I moved in i was given wrong information about payments and prices and dates my unit costs more every month than the website said and now their charging me an extra 100 dollars because i was late $10 dollars!!!??? After i was told it could be paid with the next months rent. Then i was told the information i was given at move in was wrong and too bad pay the extra charges or go to auction. From what i have experienced and read in reviews from the corp office its not uncommon for employees of public storage to be liars and cheats too and for people to be cheated out of their money so they dont lose their things in storage. It seems to me NOONE should rent from public storage youll be treated very badly and they will steal your money too. BE WARE there are better places out there. DONT BE A VICTIM READ THE CORP REVIEWS. I dont know how this place has a 4.8 rating bit your being lied to.
Jory assisted me today with my rental!! Thank you so much for being so sweet and making this process easy!
Jory certainly knows the public storage paperwork system very well and therefore the sign up process for a storage unit goes very smooth. She is very friendly and did a great job showing me the units available on a walk around the property. I have only been there for a couple of weeks but based on what I have seen so far this should be a good pick for anyone needing storage..
A very nice place, when I had an opportunity to store my items briefly. Jory & Julius were very courteous & helpful, at the time. I certainly would recommend it.
Antonetty was very professional, and nice. I needed to change my space to a larger one, and she helped me to fulfill my need. THANK YOU!!
My wife, Millie, and I had a wonderful experience meeting our PS manager, Antoinette. She was very kind, thorough and treated us with the utmost respect. Our need for a storage unit was very sudden and Antoinette made renting our unit a very easy process. We highly recommend the 4811 N. University Drive PS in Lauderhill, FL. Antoinette represents exemplary customer service. Thank you very much.
What time does your actions start I believe on monday? Please respond thank you.
Great customer care!
Jamaican girl is super nice and always willing to help you
Andreana was the most helpful person I have encountered in a long time. She went above and beyond to help me with my storage needs. Thanks so much
Very nice attention by Andreana, I would give her a raise. Thank you
Worst storage company that exists, if you want your possessions protected. The tenant of the unit behind mine, knocked a section of the wall separating our two units. Crushed a section of the wall causing it to collapse into my unit and destroy family heirloom antiques. I had purchased the highest limit P.S. insurance policy they sold. I tried to file a claim and the rep said it is not covered. That that type of damage is not in the included causes or the not included causes,... therefore my claim was denied. Then you would think the liability would fall on Public Storage. But of course they manage to screw you, by their contract stating on their contract that I am personally responsible for any loss or damage to my goods. I personally assume all risk of loss and Owner is not responsible no matter how the loss or damage occurred. Is this where you want to store your important possessions? I sure hope not.... Renters beware. The insurance they sell has a loophole, and they use it. Worst company I've ever rented from. CAUTION. All public storage facilities will use this same excuse method. My unit was in Oakland Park, Florida. This warning applies to all locations. See more
I just rented a storage space climate controlled. Two weeks later and the AC is still not working.
Very good service
Very friendly and helpful. Cindy is great.
Clean & secure
Tylla is the best
Very clean location . The staff was very professional and truly helped me to meet all of my storage needs. I only wish I could come in contact with more individuals like that lady named Shan. I will certainly recommend all of my friends to choose Public Storage located in Lauderhill.
When you come to public storage Ms. Tylla is the best, she is great with customer service & she is very sweet.
Shan was a big help. A1 service. She helped me to pick out the right size storage unit. Went back again to the help of Cindy to down size my storage and she helped out alot along with a smooth transition
I am so please with friendly, kind, welcoming service I received at this Public Storage facility. Cindy was so kindhearted and caring. My truck was late, so I could not make it to the storage on time. She called me to check that I was still interested in the storage and to remind me that the storage closes at 5:00 P.M. However, it was 4:55 ans I was several minute from the facility. I had my things on the truck headed there. I asked her to kindly wait for me and she did. Cindy was pleasure, very professional and understanding. I cannot tell you how this Lady made my day!; after being tired and hungry. I highly recommend this facility. Sometime, we forget how hard it is for people in customer service positions. The disrespect and brutality they endure because they are not able to give everyone what they want only because they do not have the power to do so. For that reason, I needed to take the time to write this review. I truly appreciate the kindness and understanding and outstanding service I received. Thank you, Cindy. Cindy certainly truly represents your company with the utmost respect and professionalism. Cita C. S.
It was great the Staff was very helpful and nice and very welcoming !!
Tylla was helpful and very courteous !!!
Awesome service. The staff always professional. I was assisted by Tyla a few times and both her and the rest of the staff very knowledgeable and informative. I have been a customer for almost 2 years thanks for the good service guys 😀😀
I had an excellent experience. The representative was very professional She made my experience pleasurable. I will definitely give referrals to this location.
Shan, is an outstanding employee. I rented a storage unit for the first time, I highly recommend this location!
Services was great!
The Public Storage at this location is very clean. The staff are very courteous and professional. Tylla provided me with the best customer service. She made the experience hassle free. She made sure I had everything I could possibly need for the move. She made sure my TV would be protected as well as my mattress. I had no ideal of the great products they sale to protect our furniture/items. She even introduced me to a product that takes the moisture out the storage to further protect my items. Wow! Tylla you ROCK!!! Thank you for making me feel like a valued customer!
Shan was great very nice person
Shan and Tylla are always so kind and professional and deserve a raise! The unit is always clean and property is clean too!
Great customer service!
Shan was awesome! Very efficient, knowledgable and helpful.
Good to the last minute. Organized. No stress
This is my first time renting a unit and the employees have been very informative so far. Shan helped me, showed me my unit. So far I'm very happy.
Shan was very helpful! Great location!
Grest customer services! Fast and easy!
Shan was great help
Great service from Shan
Shan was very helpful, I love the way she took her time and explained how Public Storage works.
Shan gave the best customer service. Very funny girl. Great experience with her. I Will highly recommend. Felt more like a family then a business.
Good customer service from Tylla & Shan. They were very helpful & understandinding
Great service.... definitely recommend
Shan did an excellent job throughout the rental process. He was very helpful and courteous. He took me to the rental unit and thoroughly answered my questions
We received wonderful customer service from Tylla yesterday ... she patiently showed us various units and sizes as well as information about the storage rules and regulations ... she even checked the system for the best prices available. The facility is clean and well-maintained ... I definitely recommend this location!
Hi my name is Maria Nadal Cabral , My husband Hector Cabral and my self decide to move from sunrise to Pembroke pines we choose this Public Storage Location and is being a great experience for us . Very Clean and Organize place . The personal that is attending the customers are really friendly and helpful..Few days ago I really need to go into my storage but I didn't have with me the code to get in. when I stop by the office Miss Shan was trying so hard to help a lady that speak Spanish even that Shan dont speak spanish. When I step into the office she kindly asked me If I could help her and of course I did she was so happy to help this lady . Then with a big smile she asked me how she can help me I explained her that I need to go into my rented space but I dont have the door code. After she verify that I was an authorize person in the account she intermediately gave me the code and I could successfully obtain what I was looking for. She show me that she really care for her customers needs . A great representative of this Public Storage entity. I wish every place that I go I will found people like Shan . God Bless her and continue to prosper her life and work . I definitely recommend this Public Storage location to all my friends . Maria Nadal Cabral
I came in spontaneously to make an inquiry on services. Shan was very helpful and promptly responded to my needs by locating another property to suit our needs. That says a lot for Customer Service.
The property is clean and secure. Shan was a great help!
Excellent service. Extremely helpful, and resourceful.
Tylla and Shan were very helpful with my rental unit..Very professional, organized and just all around good service.. I would recommend this location
People are cordial, professional and helpful. It was an easy 123 to do everything.
All I can say, I moved from up north 4 yrs ago and I couldn't believe the service it was provided. Amazing service by Tylla⭐⭐⭐⭐⭐..Tylla was very courteous and pleasant ,honestly I felt like home...Tylla is 1 of 1000 people that deseve a thumb up👍Thank you Tylla... 🎉🎉beyond
Shan was very helpful and explained everything in detail. Very good experience and would highly recommend.
I have used Public Storage twice in the past few years. Both times have been very pleasent. The Property Manager Tylla was fantastic. Always had a smile and very helpful!
Tylla is the most wonderfull agent she make sure that everything goes well, u wish all the storage facilities have someone l
Marie was very helpful with setting up my storage , and she explained the pricing and insurance befits as well very great and helpful
Krystal was very pleasant and very helpful with assisting me with my storage needs.
My beautiful krystal,indeed precious stone,great personality,friendly,patient.this is the place to be
Good Customer Service - Krystal
I had excellent service. All my needs were met with the help from Crystal the attendant. I love my storage unit and look forward to doing business with them again.
Krystal was very helpful to us we were frustrated because the whole system was down but she really helped us!!!! Thanks so much Krystal 😃
i have been at this storage for about 6 months now and i must say that the experience was a roller coaster. the first few months was unorganized as i missed the deadline for my proration and incurred a late fee in addition to a leasing fee. the staff is friendly and do try their hardest to make the experience a comfortable and stress free one given your current situation. Besides the initial ups and downs i must say that my experience was not a bad one only now, i am paying close attention to my account to avoid any unwanted fees.
Had a great experience. ....Krystal and Tylla were the BOMB!!!!!
Tylla is great
I like Krystal each time I come to pay my mom's storage she always full of energy and enthusiasm she's very Sweet and helpful usually I come on the weekends but today I came in instead and she saw me at my unit just stopped to say hi it was nice
Krystal was an outstanding relief manager! She helped us with everything we need to know and never missed out any important information! Great experience!
Great place..... Awesome staff. Will definitely recommend to anyone.
I had a great experience with my climate controlled unit. Loved the $1 for the first month promotion. They had various options to choose from. I felt my things were secure. I could go to the unit myself using the gate code access. The carts at the facility were very helpful in loading things off the truck- they usually have 2 at the ground floor if no one else is using them (I didn't need to rent from UHAUL or anywhere else). My unit was on the 3rd floor but there is elevator access as well. The property manager Tylla (especially) and Krystal were great. Bring your own lock or you'll have to pay $19.99 for theirs. You get to keep the lock though. It's the round looking one that is more secure. Also remember there may be insurance fees and admin fees ($22) but with the 1st month being $1 it works out.
Tylla has really gone above and beyond to help me anyway possible. I don't know where I would be without her help. Thank you so much Tylla!!!
Excellent job tylla
Great service by julius and tylla, very plesent experiance
Friendly staff, professional, prompt service
Tylla is so nice and friendly. A major help. Very professional and polite. She answered all my questions and assisted in the move. Recommend to everyone. Clean store.
First thing I would like to say is thank you to tyla who did a great job of taking care of my mother when she came in. Tylla really took her time and made my mom feel comfortable when most people would take advantage of an elderly woman. Thank you for going above and beyond for her! Rob
This company may be engaging in illegal sales of storage units. STAY FAR AWAY.
Loseline and Jasmine customer service was beyond excellent! I would recommend this storage place to everyone looking for a storage!
Loseline was very helpful, patient and provided excellent customer service. She is very knowledgeable. office is very clean as well as the storage rooms.
Mike thabk for for fixing my door
Great experience! The people at PS made it easy for me and my girlfriend to move our stuff. Go here if you need storage!
I couldn't have asked for a better experience when I rented here. The lady in the office is always willing to help me when I had a question. Thank you so much! I will be back to use you again.
The girls here are very nice!!
Part one: Thanks to Frantzcia at 4811 N University Dr. Lauderhill for helping me logon to write my review. Frantzcia was very friendly and helpful. I didn't have a Yelp account and she used my phone to get me to goodle map....Thanks Frantzcia! Part two: Thanks so much to Mike Ferell Dist Mgr for contacting Tylla who helped me gain access to my unit after hours. I didn't buy a PS lock and couldn't back to the facility before the office closed. This os what keeps me coming back time and time again Kudos! Femisha
Lose line was great
Great service and safe facilities.
Loseline has been very helpfull and is always available to walk the extra mile to assist me. Loseline is efficient and professional also very polite and professional.
Loseline was GREAT!
I've been renting at 4811 north university for 4 years and I've never had any surprises,unexpected charges or anything unpleasant happen. Staff is very helpful and friendly even when I lost my key they quickly helped me to resolve my issue. Grounds are clean and well kept. Thanks Mike and Loseline for all your help and smiling faces.
Loseline was wonderful. She provided me with great customer service. I would recommend this property to anyone looking for a storage.
Megan, THANK YOU so much for helping, I can't express how much I appreciate you answering all my questions and helping me out. Again thank you. :)
Loseline very good cutomer service.help me with question thAt i have regarding my bill.very friendly person she is an assect to this company..
Went there and Kristine helped me and my sister. She was awesome. Best customer service and was very helpful. We got a storage unit quickly and got everything down quickly. Great place.
Great experience with Mark and Kristine. Thank you so much.
Great service! Skip Van de Linde is great...no hassles and calculated my prorated rent without my needing to ask. Thanks for a great storage experience
I make my payments here and always get great service. Kristine and Skip are awesome. WOULD RECOMMEND!
Skip was awesome and very helpful!
I have not been a customer for very long however the customer service I have received from Kristine has been outstanding. Thank you very much public storage.
Kristine is a great help. Always happy to help. Great job public storage
Kristen is the best employee this company has. She was so nice to me I needed a space and I love how she made my life stress free. She talk to me about everything and she had a nice smile
Kristine is the best please keep her in this location thank you
Kristine is awesome she helped me with everything explained everything in detail very polite and professional
First time using Public Storage, Awesome customer service, thanks to Kristine!!
Lee gave excellent customer service..he provided and explained everything in detail...it was a pleasure being served by him
Very friendly staff. Very knowledgeable. I would definitely recommend them .
I do believe outstanding is the word I,m looking for that best describes the manager who maintains this particular facility, coupled with the word respectful. every time (and I do mean every) I go there the place is immaculate . Unlike a lot of those other places, I have never seen rodents or critters scurrying about ( and I do look for them). Thank You Public Storage, you have a real gem stone in your possession , that is constantly shining bright, on your behalf. I only recently found out the name of this local hero of "The Storage" ( public storage /Lauderhill facility) his name is MR.LEE H. Thank You Mr. LEE P.S. and remember , very good work / workers never go unnoticed
What great customer service! Julius was so friendly and very helpful. We didn't have any problems and everything was quick and easy. Definitely recommend this place for all your storage needs.
I have been a customer of this Public Storage facility for a few years. I have never encountered any problems or issues with my unit or with the facility. Any questions I may have had were always quickly answered or addressed by Lee, one of the property managers at this facility. He has always taken the time to explain everything thoroughly and has been attentive to my needs. I would recommend this facility to anyone looking for storage needs.
Had excellent service by Kristine!!!
Had such a wonderful experience and Kristie informed of everything and made me feel secure. Great service!!! She deff is an assest to this company !! Thank you :)
Lee and the crew is awesome!
excellent experience. By a gentleman's name Lee... great service....
Great service. Lee was awesome.
Lee is very good customer service very helpful. Never had an issue ..very clean and safe place to store my items. ..thanks Lee keep up the good work
Lee is the best!
Lee and the other staff workers have been doing a great job. I rate him with a #5
Been here for year. Very clean. Lee and Kristine were very helpful
Lee has been great. The property is always clean and friendly. Would recommend here to everyone. Will rent again in the future.
Kristine provides an excellent service :)
Lee is very attentive and kind with the customers.Great guy!!!!
Kristine and Lee were awesome. Very helpful and friendly. Definently recommend.
This place Is great . Very friendly helpful and accommodating . Lee is very organized and knowledgable . Kristine very friendly . I would recommend it
Lee administered great customer service today. He explained everything thoroughly and clearly and made my experience very welcomed and easy. I would definitely recommend this store location to friends, family, or anyone looking for good service.
Lee H and Mike K were terrific in assisting me! Best place to store!
The facilities manager, Lee, is very friendly, helpful and professional. He has a great attitude about everything and made my experience very pleasant.
I was with Public storage for over 2 years with Lee taking care of me all the way. I closed the unit over a year ago and just yesterday I am back with them. Tom took care of me in a timely and efficient manner. I have recommended them in the past and would recommend them any time. Thanks Lee and Tom
The Manager Lee was very nice person. When I walked in today he had a very friendly attitude. I just got my storage today and he was very helpful and answered every question I wanted to know. If I need help I know I will never have to hesitate to ask him: )
Been with this public storage for years. There is nothing negative about my experience. Top notch. Would recommend it to others. Lee runs a great facility.
Rented a unit from this location for 3 years and had a great experience. The staff was always friendly when I stopped into the office with any questions or help I needed. The manager Lee was always very helpful and courteous. The property is kept very clean. I would highly recommend this location if your looking for storage in the Lauderhill area!
Anthony was a great help when I needed a unit, he not only talked to me like a person but broke down all the charges for me when I asked without a problem. Anthony Good Luck in the New Job,You Will Do Well !!!!