Public Storage Self-Storage Units at 4811 N University Drive, Lauderhill, FL

Excellent service by Tiffany

To whom it may concern not sure how many employees you have at this Location where my unit is at but the lady that helped me her name is Tiffany so professional so kind very helpful amazing service

Thank you Tiffany. You are the best. Thank you for helping me with my storage needs

Very nice environment and the staff is always helpful and it's always clean. Shot out to Tiffany for always being friendly and helpful.

Good

my experience was excellent tiffany was very helpful and great she is a great worker

Unexpected good customer service provided by Tiffany, she was very kind and she explained me everything I need to know about operations and how these branch works! I wanna be very honest and say that when I got into the office, I was a little skeptical because of my previous disappointing experience I had in that branch of Public Storage in Tamarac! So as of today, I’m very happy for choosing this location, considering everything that these branch can offer.

Came to this location on 6/2 had a wonderful experience talking with the young lady Tonette She took her time and explained some details to me that I didn’t understand. She took me on a tour in the drizzle that just let me know she loves her customers!! we had a wonderful time thanks again tonette may god bless your hands and most importantly may your journey be awesome in this world. Good bless

Tiffany was amazing helpful friendly quick with the set up and place was clean very happy with decision to come here

I came to this location to rent a 10x10 and I was blown away by Noel’s assistance and niceness. He’s a great help and made things easy. Thank you Noel and Tiffany!

Janel was awesome. Very happy with the service 🙏🏻

I had an amazing encounter with Tiffany as she was thorough in answering all my questions. She was very kind and knowledgeable and very experienced in her job.

thank you Tiffany for walking me through the rental process online

Tiffany was the best at getting me moved in and explained everything to me perfect, she helped me with my app, and got me on auto pay, and was there for every step of the way. Thank you Tiffany and public storage for having angel like her.

The place is super clean and organized. Tiffany was very helpful with my rental calling to welcome me and explain the online rental process. I would definitely recommend this place to family and friends.

TIFFANY new new manager!! Under new management!! She is very professional & I appreciate her help.. Thank you!!

I had a unit for about a year, currently moving my items out of my unit because I can’t take the mold anymore it is growing on several of my items and I’m tired of cleaning it. I have gone to the office several times and no one is ever in the office I have gone each day for the past week waiting for a half hour to an hour each time outside the office and no one comes and this is during office hours. I tried calling public storage and can’t get anyone on the phone it’s all automated even when I ask to speak to a person. Tried the online chat with a real person and it was also automated saying it couldn’t understand what I asked for when I asked how to file for damages. The place is overall clean but trying to catch someone in the office or someone to talk to there is very difficult. I have talked to several other people waiting outside the office who have stated they have also come several different times to talk to someone in the office and no one is ever there. I figured leaving a review might be the only way I can talk to someone in person so now I’m trying this. I’m running out of options at this point.

I have called here for two months waiting for a manager to contact me regarding a refund check for a storage I bought at their auction. Since February I have been waiting.

Tiffany was absolutely amazing! She explained everything thoroughly & she was very kind. Amazing service!

Tiffany is the best!!!! Super helpful and respectful I love her!!

Thank you Tiffany

I came into the office today just to pay a bill and and such an amazing conversation with Tiffany. She was so nice and helped me so much. She even brightened my day little do she knows. I’m glad I visited this location today.

Tiffany has the best personality. She explained everything so wonderful. She helped me with a eRental. She helped me set up my app. She is the way to go here at Public Storage

My Experience today with Tiffany was very great I can see she's very Experience in her job and I want to say people like her will not hesitate in doing business with this company!

very helpful excellent service. definitely would refer people to this location.

After losing my job recently and being extremely upset and worry about my personal items in my storage unit, I came to the office hoping for a price decrease. It could not happened but Patrice was kind and a professional who was able to help by suggesting a smaller unit. Thank you for helping me the best possible way. You are a star!!! Nice to still find people who cares and want to help.

Damon was extremely courteous, kind and patient to a first time renter. He is an asset to your company. I would highly recommend this location to anyone.

Patrice was very helpful my monthly statement email that I received was very confusing and she printed it for me and sat and explained it very clearly. I definitely recommend this location now this is my second time here very friendly

Great Storage experience. Very clean and staff is always on location ready to attend to your needs. 4811 North University Dr.

When Moving, the last thing you want to do is spend time and worry about Paperwork Etc. Public storage sends it all to my email and Ms. Patrice at the Lauderhill location was Helpful, Pleasant and Made the reservation process even better. She made sure I understood my order and I was up to speed before leaving. Thank you Ms. Patrice

Patrice , is excellent when it comes to customer service , patient, kind and Just an All around great person , she's Always helpful , Thank you! I highly recommend this location to everyone.

Patrice is very kind and dedicated employee who ensures that we as tenants have everything that we need. The Property is always immaculate especially when one person is maintaining it. Patrice needs a raise for sure!!!!

Patrice provided excellent customer service. The most knowledgeable person in this company, if Patrice is not here we can't get what we need. Patrice we appreciate you.

Friendly and professional

Patrice was so helpful in assisting me with online rental. Very patient woman. Recommend this location.

Patrice was excellent very patient lady. I recommend this location. I wish I can her more stars.

Patrice is the best Property Manager ever always cleaning and helping people and friendly. She helped me with my Rent Rates. I will definitely recommend this location.

Patrice the property manager was of excellent help thumbs up. I will definitely recommend this location

The property manager Patrice is great here! She is super helpful and overall a very kind person. She made my process very easy and quick

Gm I was totally lost bout renting a storage. Patrice pointed me in right direction. She was patient and mad process so much easier than other places. . There was no units available at her location but she meet the need to place me in another location .

Great care and customer service. Patrice was super!

Patrice helped me rent at her location with a promotion for half off. Very friendly and nice and cheerful. I would recommend this location to friends and family. Thank you Patrice.

Patrice was great. She helped me with my eRental and was friendly and explained everything to us and got us signed up. I recommend this location to all family and friends.

Patrice was the best. She assisted me with all my questions. Very patient. Very professional. Waited for me to get my lock. I definitely recommend this location and will use it in the future.

Patrice was very helpful, I walked in I was so happy to see her, l was so frustrated, I lost my unit because I waited too long so I lost the unit, but she helped me from beginning to end, and I walked out as a happy person, I would recommend this location, but the reason I didn’t pick this location because of the price another area had a cheaper price if this area had the same price or cheaper, I would stay with this location because of Patrice