Public Storage Self-Storage Units at 7550 McNab Road, No Lauderdale, FL
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x10'Online only price$ 111/moSmall 5'x10'
$ 111/mo $148Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 155/moMedium 10'x10'
$ 155/mo $206Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 189/moLarge 10'x15'
$ 189/mo $252Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 271/moLarge 10'x20'
$ 271/mo $361Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 359/moLarge 10'x30'
$ 359/mo $478Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
North Lauderdale Storage Units Near Florida's Turnpike
Public Storage in North Lauderdale is easy to find, right on the south side of McNab Road between 81st Avenue and Rock Island Road.
Ready to tackle the self storage needs of the community, this facility features indoor storage units, outdoor storage units, as well as the option of climate-controlled storage units.
Outings to Hampton Pines Park are easier to get ready for, when keeping all outdoor and athletic gear in a 5x5 unit here, just minutes from the park.
Perfect for seasonal storage, a 10x10 unit can hold household decorations, bulky clothing items, and several boxes of assorted items.
Residents along University Drive, State Road 7 or Commercial Boulevard can use a large 10x30 unit during a remodel to keep all family belongings, furniture and appliances in one place.
For customers interested in storing a car, truck or SUV, check with the friendly staff on hand 7 days a week, or the property manager who lives on site, for information on the enclosed units designed for vehicle storage.
Originally developed as the "City of Tomorrow," North Lauderdale continues to embrace innovation in spirit and development. Public Storage is proud to be a part of the community dedicated to "Building our Future" together.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 536)
I was in a hurry and Jan got me my space really fast. The app is also really great.
I have a furniture business and this place is perfect for my needs. Jan's was so nice.
I'm a roofer and need storage for my equipment. Jan got ne exactly what I needed. Also opening the gate with the app is awesome.
Great customer service from yan on top of everything and great communication
jan was very helpful with my billing questions.
I’m pregnant and needed storage fast, Jan was great getting me what I needed very fast and for a reasonable price.
Jan was cool. he helped me out. very happy.
There was a long line and Jan kept it moving and got me a 10 x 10 in no time.
Jan was very helpful and engaging in getting me my unit. Went in and got my unit in less than 30 minutes! Amazing service, thanks again!
Jan was vary nice person and so helpful
Jan was very procrssional getting me the 10 x 10 i needed.
Jan was so nice using Google translate to help us rent the space
I needed to transfer spaces and Jan was so nice guiding me through the process. Very clean place. I would highly recommend to anyone looking for a storage unit*****
I was in a rush and needed a space fast. Jan got me out the door w a great space in under 20 mins. Great service!
I had visited questions and Jan answered them all with a smile.
Jan was very helpful with helping me obtain my storage unit. Very friendly and quick!
ThanksTanika n pat
Muy buena atención
Jan was incredibly helpful when I called him today. My interaction with him makes me want to always use this facility in the future. Thank you so much Jan!!!
Jan is as awesome and very fast 💨
Excellent service from Jan! He was absolutely amazing and accommodating
Brianna was very nice with her services and very patient
Jan was amazing! He helped me out in a bind and made this a swift and easy process
Super helpful. Jan was nice
I came in 5 mins before close and Jan was so nice and willing to help
Jan was great at helping me get a unit
Exceptional service from Jan everything was so easy
The 10 x 10 was perfect for me and Jan answered all my questions.
I rented online and had some questions. Jan answered them all with a smile
We were in and out in no time. Jan was very nice.
Jan was willing to stay after closing to help. This place is great
Manager Patrice was very helpful. She went out of her way to ensure we selected the right unit for our needs and she gave clear information about the policy and procedures. She is the best.
I needed a big space and was able to get everything I needed. This place is great and Jan was very nice.
I was having issues with the app and Jan got it working for me
Jan was so helpful and even let me charge my phone in the office. Great place.
I needed a space and didn’t know where to go. Found this place and Jan was so helpful.
Im moving and Jan was a big help getting me a 10 x 15
I needed help with the app and Jan was very helpful. This place is great.
Jan was great getting ne a 5 x 5 and showing how easy the app is to use to access the property.
Jan was extremely helpful and professional. Very happy taking my business here.
Jan was easy to work with.very helpful
Jan was amazing this place is so clean
Jan was the best tris place is great
We needed a 5 x 10 right away and Jan was so helpful
I got a 10 x 20 from jan anf he was so polite and knew his stuff. Wonderful location
Jan wad very nice.
Jan was so nice when I came in to pay my bill
Muy bien atendidos los felicito
I needed a space real fast and Jan was fantastic. I was in and out in under 20 mins. This place is the best
I cam3 in looking for a big storage space and couldn't be more pleased with Jan's help. He is amazing and so it this location.
I needed a space fast and Jan went above and beyond to help and get me exactly what I needed
Jan was very nice helpful and very knowledgeable..really customer friendly
I was so pleased leaving Public storage today! I went in dreading the experience but Jan helped me so effortlessly and was so friendly that I truly appreciate it! I’m glad I went in!
I came in to pay my bill and had some questions. Jan was so nice and answered everything with a smile.
Im moving to pa and Jan was fantastic helping me find the right size space for my needs
Jan got me a 10 x 10 very quickly. This place is great.
Great service and fast pacing with Jan.
Poor customer service
We received service from Jan.He was very Nice and Helpful.Jan explained everything very well to us.Very clean storage place.Thank you Jan
I needed a unit to store my children’s beds and Jan got me exactly what I needed right away. He also showed me how great the public storage app is to access the property.
Jan offered awesome service. Was very informative.
Very good service? Jan was awesome, made it a very easy experience. He knows what hes doing, and was very imformative.
Jan was super helpful and got me all set up within minutes!! Highly recommended!
It was a pleasure to visit the McNab storage because Jan gave us a warm welcome and he took care of us.
I came into the office for some help with my unit and jan was more than willing to assist. He went above and beyond to assist me.
Im moving and needed storage quickly. Jan got me in and out in under 20 mins and now i jave the perfect 10 x 10 storage space. I am very happy with this location and will recommend it to my friends.
I needed a large unit and jan was very willing to show us the biggest units he had on this property. I wound up up with a 10 x 20 and it is the perfect size.
I needed help figuring out the size I needed and jan was delightful the entire time and made the renting process so easy. He also explained the app and it's great how I can use it to open the gate
Jan was amazing with excellent attention and very friendly and super friendly!!
Jan was so nice helping me.
Jan Was Very Helpful & Sweet . we Really appreciate him♥️♥️
I forgot my code and Jan was great helping me. He also told me about the app so this will never be an issue again.
Love the service! Jan was amazing!
Jan was so helpful getting my wife and I a 10 x 15. He also helped me download and sign up for the app that makes accessing the property such a breeze.
Jan was a great guy and very helpful
Jan was awesome , great customer service 🙌🙌😁
Jan was very helpful with all my needs
We were deciding btw a 10x10 and 10x15 and Jan was wonderful getting us the correct size
Jan was wonderful. He was amazing from the first phone call to the end of service. He explained everything and was very friendly.
I’m moving unexpectedly and needed a space fast Jan was very helpful and the public storage app is great
Jan was super knowledgeable and friendly made my rental experience seamless and a breeze!
Jan, very wonderful person, good doing business with him.
Jan was Very helpful on getting my 10 x 10 unit
I wanted a 10 x 10 corner unit and jan did got us exactly what we wanted.
I'm moving and need storage right away. Jan made sure we got exactly what we needed. Being able to open the gate with the public storage app is also a great perk of storing here.
I needed help with the app and Jan was great showing me how easy it is to use. i highly recommend the PS app.
I needed a 5 x 5 quickly and Jan got me in and out very fast. This place is the best!
I needed a 5 x 10 and I came in at closing time Jan was very nice abt it.
Jan was so niçe to me
When i came to pay my bill Jan was helpful taking both cash and card
I needed a space cause I'm moving from miami and Jan was a huge help
Jan was very helpful
Jan helped me super fast was extremely professional and very proper 10/10!!!
Nice little storage center with a nice security gate system.
Too pricey for what one gets back.
Jan excels as a representative, he was very kind and he explained very well! All storages should have their own Jan!
I am moving across the state and needed storage. Jan was super patient and helpful getting me what I needed.
Easy going and Jan helped me out a lot while I was there. I’ll always have a storage unit here. Thumbs up.
I need to choose btw a 5 x 10 or 10 x10 and jan got me the perfwct space
I needed a large unit and Jan was perfect finding my the biggest sace for the lowest price
i needed storage really quickly and jan got me a 5 x 10 and had all the paperwork done within minutes. great experience!
I and my daughter are moving. We need storage quickly and Jan at north lauderdale got me the space I needed right away.
Jan was so nice when I needed parking he doesn’t have it at his location but he told me places nearby I could try
I came in the office because I forgot my gate code. Jan was great giving it to me and the whole process only took about 2 minutes.
My grandfather and I needed a space and Jan was incredibly helpful this seems like a great place to rent
I needed a space but they were out of the size I needed. Jan referred me to another public storage nearby.
I need to transfer and Jan was the best helping me. I’m very happy with the location and the service they provide
Jan was really nice helping me set up a reservation. He explained everything in detail and made me feel comfortable storing here.
I came here thinking about getting a 5x10. Jan was great showing me my options
Came to reserve a 5x5 unit jan was really great with showing me around & explaining everything to me
I needed to store a water tank and jan helped me get a 10x10. Perfect service
Jan was excellent
Came to find storage for my atv. Jan was so nice.
Jan great customer service
Jan was great very happy with the service
Jan Was An Amazing Associate He Was Very Thorough And Explained Everything Perfectly Amazing Individual
❗⭐ PAM ... MUST READ ❗ ⭐ hi Pam ... this review speaks to both ... the "AMAZING ... and BEYOND OUTSTANDING CUSTOMER CARE ... I was offered as ADDED VALUE "on the phone " chat with JAN .... (YON)" ... these are just a few words to describe the "OVER DELIVERY of VALUE " experience YON provided me as a departing "customer" ... it was an "OUTSTANDING" and "EXTRAORDINARY" chat and reassuring high quality care and service which fully supports "why" it was beneficial to my mother to have stored her belongings with Public Storage and "why" the Public Storage solution was truly the best choice among the other competitors in the area. ⭐ ... YON represented "virtually over the phone" the face of the values and promises Public Storage stands by for its customers and why we chose it ... and YON fully OVER DELIVERED on the Promise ... I'm a fully satisfied client and will speak highly of PUBLIC STORAGE as a storage solution because of YON ... Thank You❗
I have a space in north Carolina and needed some help. Jan did all he could to assist me.
Jan was very helpful when I came in w questions abt the bills for my 2 spacea
Had trouble renting online and jan was so nice to me.
I was thinking about transferring and jan explained everything thats goes along with this. He is great with customers!
Jan was very helpful getting me the 10 x 20 I needed
I lost my wallet and Jan helped me remember my space number. Great customer service!
I needed a space for my daughter and Jan was so nice I love this location
When I forgot my gate code Jan was very helpful and polite.
I was in deaprate nees of storage quickly and jan was so kind explaining everything in detail and gettin me in the right sized space. I am so happy i found this public storage location and think everyone should store here.
Had to get a storage unit very quickly and Jan was so helpful and easy to work with. He found me exactly what I needed and was so nice. Thank you so much.
Super friendly service. Jan, the manager was helpful and provided great services.
Great work with Jan. Speedy and efficient. Really like this location
We are moving and needed a space and Jan could not have been more helpful. This location is amazing and everyone should come here for their storage needs
JAN WAS THE BEST!!!! I had a situation and I went and he helped me to best of his ability on June 30, I waited for a call back and he did best and got the situation token care of on July 1. 🥰🥰😊😊😊💕💕 #JAN #HELPFUL
I came right at closung time and jan was so gracious and willing to stay late so i could rent a 10x30. This place has the most amazing staff. I recommend it to anyone with storage needs.
Jan was great Awesome customer service
I came for a space to store my jeep and jan could not have been more helpful
Jan was very helpful in renting myself and my roommate two units! He answered our questions thoroughly and was very reassuring.
I wasnt sure what space I needed and Jan did all he could to get me in the right space for me. Customer service here us amazing and I recommend this place quite highly.
Just moved from nj and Jan helped me get a 5x10. He was very professional and even let us in before opening
Jan was very helpful and provided excellent information
I'm planning on vacating and Jan explained everything and helped me out. Great service.
Jan was so nice when I needed a 5x10
I came un to pay muy Bill and Jan was super noche. Great place.
There was an issue I had w the app and Jan explained everything to me and now it works great
I needed a 10x10 and Jan helped me get exactly that. I am very happy with this location.
Jan was very helpful, I've had this unit for years now and I needed help after losing my key.
I was on the fence about leaving this review; however, I think it's only fair and duty that I make other potential consumers aware before renting storage space at this particular site. In no way is my review an indictment of the staff; this review is about the unit itself. Upon initial purchase of the rental space I was advised to get renter's insurance, I wish I did. If you're going to rent a space from this particular site, it is a must that you carry insurance because this locale is rat and raccoon infested. I cannot even put into monetary numbers how much money I lost due to raccoons and rats that invaded my space and tarnished my belongings. Should you choose to rent here, you're doing so at your own risk and expense.
I needed help with my space and Jan was more than willing to assist
Jan is awesome! Very helpful and thorough!
I came to pay my bill and had some questions and Jan took to time to answer them all and was quite kind about it.
My wife needed a 5x5 and Jan got me exactly what I needed. He should be given a raise!
I needed a 5x5 to store my mother's bed set and Jan got me everything I needed. I recommend this location highly!
Excellent service, my request was granted. Thanks Jan.
I needed to store my dining room set and Jan was very attentive to my needs.
Jan was very polite
I came to this location to pay my bill for a different public storage location and Jan made me feel right at home and answered all my questions.
Jan was very helpful, we had an issue with the lock at the beginning but he fixed it right away with a great attitude. Payments went smoothly, easy access totally recommended.
Great place and great service, thank you JAN!
When I came to purchase a unit at auction Jan was helpful and explained everything
It was so nice to get a space here. Great people like Jan as staff.
I had questions about my bill and Jan was great explaining everything.
Jan was polite helped me get settled and answered all, my questions. Would recommend
When I came to pay my bill and had questions Jan was great with everything I needed.
This is the worst storage unit ever. Let me explain why. I reserved a unit and got sick. Despite of being sick, I paid for a unit in hopes of putting my stuff in storage with the help of my neighbors. Long story short, I never put anything in storage because the sickness went to my entire household. I called Yan a very nice employee there and explained my situation. Yan remembers when I paid him and could barely stand up. He nicely offered a chair.. Anyhow, he said he would ask the manager if I could get a refund since the unit was never used. The manager denied my $100 for the unit. Mind you, I reported a day after initially paying for the unit that I will not use it again. Basically, I lost $100 to a greedy company. I refuse to use them again. Be careful guys we live in cold, heartless world.
Jan was helpful with my questions. Very personable.
When I needed help with my unit Jan was fantastic. Great storage location
Thanks for all the help Jan this storage place is the best
Jan was an amazing employee & very efficient and I was out the door in 10 minutes . Come in here now
Jan was very nice and helpful with my storage unit rental. Thank you for a great experience!
Jan is so helpful when you need anything. Great place
Jan was very helpful
Came to help my mom in law move and Jan was so nice with all my needs.
I came in for a 5x5 and Jan could not have been more helpful.
Jan was so nice
Jan was very kind and knowledgeable when I came in and rented a 10x10. This is a fantastic storage facility.
Great experience with Jan. Very knowledgeable
I needed help signing up for the app and jan was wonderful helping me. Paying my bill and opening the gates is so easy now that I have the app.
Juan was very professional.
Jan was very respectful and patient. Great customer service, highly recommended!
Marcela and Jan mucho bien!
Jan was very pleasant and helpful
I came in for a 5x10 and Jan explained everything to me in detail and was super nice
Jan was amazing customer service excellent
My name is Crompton I was at your location on 4/2 I gentleman by the name of Jan was most detailed and most helpful to me I was impressed by knowledge of knowing the storage world.
Jan was very answering all my questions.
When I came to pay my bill and replace lock Jan was very helpful and explained everything in detail
Jan Is the best
I had questions about 10x10 pricing and jan was so sweet explaining everything to me. This is the best option for storage here in town.
Came to replace my lock and Jan could not have been more helpful.
Jan was very helpful during a busy time. He was juggling two customers and did an excellent job
Jan was super helpful got me a lock and was very efficient and fast, reccomend this public storage!
I needed storage and Jan was so nice explaining everything to me. This is a wonderful place and has great employees. 5 stars
Jan was very helpful, polite and friendly. Thank for hiring people like Jan
Jan was very helpful
Jan was very professional clear and concise.. I appreciate his help
Thank you Marcela for helping me with the door you are awesome!
To whom it may concern I've been very pleased with marcela she is very helpful and she has a great personality need more like her
Marcela was very nice in Respectful and then
Jan was very friendly when I came to pay my bill.
Jan was super helped and made it easy to get me in
Jann was very nice and. Tasty when I came to the office to pay my bill
Paying my bill was very easy thanks to jan. This place is the best storage I've ever used.
Jan was very professional and nice
I’m moving down here from Orlando and Jan helped make my move a little easier. This is an amazing location with great employees.
Jan was amazing. He was very helpful and provide me with all the answers to my questions.
I needed a very large storage space and jan made sure i got exactly that.
Jan was very professional and helpful he provided us with the perfect information and was very knowledgeable
Jan and Reshma were wonderful helpinng me transfer to a larger space. The staff here is wonderful.
Came in with issues about rent and Jan answered all my questions and really helped me out. This is the best storage place in town.
Marcela was awesome by taking my payment, thank you!
I had trouble finding my stance and Jan was more than happy to help me out. This location is convenient and very well kept.
Jan was kind when i forgot my gate code. Great place!
Jaan that I have met for the first time made his first star at the conversation we had over the phone.i went there the following morning to clarify a billing discrepancy we had and before I got to work it was dealt with.thats where he earned the other 4 stars.thks jan
Jan hekpd tremendously
Jan was great showing me a 5x10.
I had needed some help with my lock amd jan was very nice and willing to do whatever it took to help me out. This is a great place i highy reccommend.
Jan answered all my storage questions and was incredibly polite. I'm happy I chose this place to store my items.
Jan was really nice, great customer service
Marcela ..she was very nice and polite..not just her..but everyone and this facility is super clean and awesome!!!!
I spend all day yesterday looking for a storage, this morning I stop by this location and I meet Ms. Marcela she take care of everything for me. I love the customer service I received and I'm I stop by this location.
Thank you Marcela to help me start using the app to open my gate;)
Great experience, Marcela help me a lot, I will like this facility it’s clean
Reshma and Janet are super customer oriented great service with a smile on top of everything thank you for your assistance
Beautiful Woman named Marcela, great wonderful help….
Marcela es la mejor un servicio exelente
Marcela was very pleasant and helpful. She got me setup with my storage space. She made sure the space was clean and I got the proper lock to secure unit
Marcela was very friendly and helpful. It's an older storage facility but it is well kept and secure!
Iam long term customer and I am happy with the service, thank you Marcela.
Great experience with property management.
Marcela was such great help , guided me through the storage spaces and by sizes. Reviewed over the policies and offers this place has. Will definitely like to rent again some time soon!
Marcela very nice and helpful very please to meet you
Marcela did help me
Marcela is AMAZING! SUPER HELPFUL and FRIENDLY!! Love the customer service!!
Staff is non-existent and not willing to help it's dirty but low price for area
Moe has amazing customer service 10/10 would definitely recommend coming down to this specific one
Moe provided exceptional service and is a delight to work with. Thank you for employing such a great person.
Good customer service!!! Property manager helped me out very quickly.
Moenia helped and I couldn’t be more happier.
MO was very helpful to me she went out of her way to helpe me get setup lucky to run into a lady like her
Moe was the best ❤️❤️
Worst place ever. Customer service is non existent. Went to the unit on the 1st at 9:50am and my lock was cut. Rent is due on the first yes but the day was not over. It was 9:50am. The manager has no clue on hire to run this place. Will be keeping my money and buying a shed for $400. Will save a ton.
Moe has been outstanding with making sure that the facility is neat and orderly. She takes out of her busy schedule to ask tenants if everything is good with their unit. I've never encountered this type of customer service from any other location.
Got all my questions answered and a storage unit right away! Really appreciate the staff she (Moe) was very helpful! Prices are great as well
Stephanie is knowledgeable. She also was very helpful and answered all my questions. I am definitely going to rent from PS because of the excellent customer service she provided . She went beyond the expectations I had.
Moe at the McNab location was EXCELLENT she made me feel like I was making the right choice by being there and she is a sweetheart......She knows how to speak to her customers and she loves her job (you can tell) this company is lucky to have her.....
Great!!! The customer service was amazing and all my questions was answered. Enjoyed my experience here with the manger Moenia!!
First time getting a storage, I came in looking for a decent size unit for my belongings. I spoke with Moe the lady that was working that day and she was very helpful and answered all my questions for me. A very sweet and nice young lady. I was very pleased with my decision on public storage instead of an other company. High ratings from me.
Stephanie at this location is very nice, knowledgeable and helpful. Thanks Public Storage.
Went there to grab an extra unit and Stephanie was a huge help. The process was quick and very helpful.
Clean and delightful storage.
Moe is the best at her job. She will make sure that all your stuff is done. She will stay there all day until the customer is satisfied she is the best. Much love MOE.
Units were clean and bug free. Got a good price and excellent customer service. Jeremiah was a huge help and went above and beyond to make sure I was happy with the unit I got.
I happen to be employed by PS so some might say I am bias, but you either have good service or you don't.... I met with the PM, Moe, bright and early, she got me checked in with ease. She was professional, polite and personable. She did her job well, the facility was clean & organized; it was a pleasure doping business with Moe. I would recommend her and this PS location.
I Did NOT rent from them. Rat poop all down the hallway.
Extremely clean place. Service was great. Feel very confident about leaving my things there.
great service, friendly staff.
Did my reservation with Sheryl today. She was very helpful and also assisted me with e-rental. Cute girl
Moenia deserves 5 stars...very helpful and informative to whatever needs requested. I feel very fortunate to find that Public Storage has someone as attentive and pleasant as Moenia. will refer this location.
Smooth customer. Easy process
Amazing custumer services I love Sherly
Great customer service thanks a lot renee
Came to public storage to look for a space Renee was very helpful in finding me the perfect one that suit my needs. Not to mention the great promotion . Great service 👍 Thanks public storage
Moe was extremely helpful to us ❤️❤️ she is super courteous and professional. Everything was perfectly done. Thank you so much
Great service received Renee helped me in finding the perfect space.
Wonderful customer service!!!! Renee was very patience and atentive to my needs. She is the true example of customer satisfaction!!! I definitely recommend this location.
Renee was very helpful she has has Excellent customer service!!!! 😁😁😁😁😁😁😁😁😁
Renee was an awesome manager! Helped me out a lot !!
Love my unit and great and friendly customer service
Renee great us a an awesome experience and helped us with everything we needed
Excellent customer service from property manager; Moe was the best. Would come back to you just because of her positive attitude and great customer service. Rafael Pelaez
Great person, Renée, excellent job
Mildred, was very nice, and courteous, thanks a mil.
I really appreciated the way Keveen was taking care of me,he’s a good guy with a good attitude..I’m so grateful toward him and I wanna thank him so much for the service.
Went to make a payment for my husband and the office was closed everytime I arrived. His unit was in auction status and the property that his unit is at told me that I can make a payment at any location. I don't feel like I should have to drive all the way to Lauderhill when there is a location right next to me. Based off the rest of these reviews you need to do your job and stop slacking!!
Easy to access and secured location. Moe is amazing and provides great service.
Clean place, cameras everywhere and friendly staff too, only thing is the exit dialer is pretty hard to reach from your car, you have to get out to put the code but Moe is always helping with letting me out, she’s very friendly and helpful. Definitely recommend!
We went in to the North Lauderdale location to look for a 10x20 unit not knowing there was a bigger option of 10x30. Manager Moe showed us both units and went over details. There are lower priced internet promotions, however the 10x30 promo price could not be found. Moe went out of her way to find it and saved us some money, she was kind and very professional. Very happy we dealt with her and very satisfied with 2nd month free offer as well.
During this time of covid they have no flexibility. I always pay but I am always late because of my pay schedule and they are not flexible. I would give zero if I could
Keveen is a very nice person and is very understandable
Very nice and patient
Friendly staff i have a problem with my lock i went to the office explain my situation the lady she was a big help thank you
Typical storage facility .
Mo is a very good worker and very pleasant
Friendly staff,great service!
Too much bugs
Couldn't be happier with the service received or quality of unit. Came in with an emergency need and the staff really took care of me. Highly recommended if in need of storage space in the area.
The woman on the phone has a nasty audittude would not do bussiness again
Customer service is a1! I love the thoroughness and attentiveness representative Moe offers. The location is central to all of my needs and my storage unit is amazing.
There is rats!!!! They have went into my storage and ate up my boxes, my kids toys, a bag of clothes and the front desk all said that it’s not there problem!!! I’m packing my stuff and moving it with another company!!! DONT STORE YOUR THINGS HERE!!!!
Hi i just purchase a storage room chelsea is very pleasent helpful person great communications skills
Chelsea was super sweet and helpful. Rental process was quick and easy.
Love the staff and the location
Chelsea C was very cooperative and explained everything.
Moe is a great property managers works well under pressure she’s a pro at her job always working hard at her property
Moe was very much a pleasure to speak with unit was ready and exactly what I wanted
Really helpful and friendly employees, and Moe was so nice and professional. She really made the entire experience pleasant. Will be recommending to friends.
I been here for 1 hour waiting to pay, a sign on door says be here 5:30 pm and its 5:50 pm no one on door. Then I get a late fee next day. Horrible service
Moe moe was great she she did a excellent job with her customer service I recommend everyone to public storage
Rat infested please go elsewhere!
Moe was very helpful. Easy and quick process. Explained everything very detailed. Good prices too!
These guys are crooks
Great service all the way.
Excellent customer service she open exactly at 9:30 a.m. I waited for her to open the door without no problem. I explained about my issue of what's torsion looking for she provided me the perfect right size storage with the AC and everything else. Ms Moe did an excellent job of customer service and provide me details of the terms and conditions of the storage unit thank you.
Everyone here is nice and helpful!
Moe was so friendly and made the experience a pleasant and comfortable one for someone who has never rented a public storage before. She was able to give advise and suggestions, all with a 😃. Thanks Moe!
This is a great place and friendly me and my husband jay. Really like it nice people
Shantel and Vanessa was awesome thank you girls
Shantel was amazing. She helped us find our storage space and was very helpful. Great customer service!!
Customer service was excellent Shantel and Vanessa really helped us with all that we needed. Thanks ladies
Vanessa was great,easy and quick
Thank you soo muchhh for helping me out and giving me a new unit for the promotion !
I can't afford this place
She was very helpful & very good customer service & explains everything to u so u can understand always had a beautiful smile on her face.
Wonderful service! Vanessa was so helpful from the very beginning of my reaching out for a storage unit until I signed my contract. I couldn't have asked for more! Thank you, Vanessa!
I came into this location and I never seen anyone in at this location normally. And I walked in and Vanessa was very helpful with me with my situation. She was amazing,friendly, and great customer service. Glad she was there to help me.
Really good prices
Very helpful and kind!! Great place!! Thank you
Place is really clean
Shauntel I hope I'm spelling her name correctly was phenomenal I appreciate her patience and knowledge while assisting me. Her empathy and her rapport is second to none. Thank u Shauntel! You're the best
Affordable price, enough room to fit your stuff
Hey great professional place Dan was absolutely great he helped me with no problems no attitude very friendly person thanks a lot will come back !!!
Would love to comment on the service but when I pulled up at 4pm on Saturday the girl inside signals me to indicate that we cannot come in because she’s on lunch!!! She’s sitting there and waving to me to turn back because she’s on lunch!! Smh!! What customer service!!!
Eddy show us the place and explain everything to us.
Great experience!! Moenia was extremely helpful and kind,she walked me through the process thoroughly
Great customer service
Top notch Customer Service.
Great staff and great customer service. Will recommend to friends and colleagues
Great experience! .will return if i ever need this service. Would not hesitate to recommend.
❤❤❤Moenie "Moe" is the very BEST property manager... she's very attentive, patient and her attitude is so positive. choosing this location was the best decision after visiting two other properties with managers who had bad attitudes and unsafe locations. I highly recommend this property in the 33068 area.
Nicole was a big help she's patient
Nicole was the one help me today she was very nice and helpful
Eddy n Moe rock star at property. Great job team at mcnab.
Nicole was a great representative she was welcoming and helpful...excellent service
She Very pleasant and helpful employee. Answer all questions and show all units.
Nicole is very awesome very respectful she went through all the steps we needed to know finding the right storage space
Great customer service. I had an issue with my unit and i received answers promptly.
Eddy is hard work. He get the job done at property.
Nicole was a great help she was very patient with me.
What is the price per month for a RV 24 feet
The greatest service I had thus far. Nicole was extremely helpful and kind. She walked me through the process thoroughly. Instead of 5 she deserves 10/10.
Nicole is the definition of customer service. I was taken back at how well she was able to assist me especially during such a difficult time when everything I own had to be placed in storage. She made my ordeal that much easier to bear.
Great Experience Nicole Was a great help, she assist in every way possible this was this made really made my day. Keep up the Great work
Staff and location please ideal
Moenia was very helpful and had taken the time to show me the various units and explained the services .
Good customer service
Love the service and customer attention
Great service at this location, recommend this location! Clean location, Moe Always greets me with a smile and great prices at this location.
Nicole was very helpful, she gave me all the information I require and I will certainly use there storage facility.
This is THE BEST self storage facility I've ever used. It's an easy set up, great deals and awesome customer service from Moenia. Highly recommend this facility to all my friends and family. Completely satisfied customer.
I have never seen better customer service in any other storage facility. Moeina assisted me and made me feel confident in public storage. I love the friendly environment and her ability to take interest in my concerns. I can't fathom ever storing my items elsewhere, especially when I can rely on Moeina and her services to continue to make storage errands such a delight!
I had a major death in the family and had to forfeit my money to pay for funeral fees. I called and spoke to a rep by the name of Monia which she was very helpful and nice but out of her authorization she couldnt do anything. It was up to the propery manager . I found out at the day of my auction nothing could be done. There isnt any way you can actually speak to the property manager. Messages was sent back and forth but nothing was done and due to the fact I made a lower payment. He could not extend my payments. I never asked for anything free i just wanted an extension because I had a death in my family of a love one. My belongings were sold for 127 and some change. My bill was 800 something dollars which I was trying my best to extend. That just goes to show you it didnt matter to them. Only 127 and some change wow such terrible ppl. Thats desensitized and use to doing this to ppl. I had sentimental items in there now I have nothing. But a bill on my account regarding a payment received of the 127 and some change. Thats how I know something could of been done. I have been at this location since April. This property or district manager was heartless. Things happen in life thats why extensions, alowances and exceptions were created. God have mercy for these ppl with high authority power when situations in their life happens. What goes around comes back in any way shape or form. Peace and blessings.
Customer service was great, employee Moenia was very helpful, friendly, and understanding; Service like no other.
Moenia was super helpful! Thank You
Great costumer service and i would friends
Wonderful wonderful wonderful person she is miss Moenia company Public Storage should be honored to have someone like her represent them treated me with kindness and as a human being which we have problem here in South Florida thank you very much she should get a raise and a promotion thank you
EXCELLENT SERVICE, HELPFUL, EXTREMELY NICE ...EVERY TIME YOU GO THERE ASK MOENIA THE PROPERTY MANAGER SHE'S SUCH A FRIENDLY SWEET EVEN IN THE HEAT SHE HELPED ME ....AND IT WAS EXTREMELY HOT BUT SHE IS WONDERFUL
Customer service rep Moenia was very very polite and friendly .she went above and beyond to help me and my family...well trained well spoken and EXCELLENT SKILLS... I LOVE TO WORK WITH HER WHEN I COME TO MAKE MONTHLY PAYMENT AND ANY OTHER PROBLEMS I MAY HAVE SHE'S VERY HELPFUL.........GREAT EMPLOYEE
Great place!! I waited till I gave back the storage unit to comment. Moenie was very helpful and nice both time I went there. I recommend this place!!
WORST PLACE EVER! DO NOT STORE ANYTHING HERE! i had a couch and a mattress along with sealed boxes of shoes and clothes, and there was rat feces and urine all over my belongings, everything had to be thrown out, the insurance that i paid for 2 years only covers flood and fire, a waste of your money!
Public storage need more rep like Nikki she is awesome very nice and pleasant.
What time in the am can we access the gate. Is it 6 a.m. or 6:30 a.m.?
The service here was awesome!! Moenia provides exceptional service
Some of my stuff got wet and grew mold😩
Came to pay my bill was helped by Moeina she was very helpful and answered all my questions and very polite
Best public storage ever....and the empolyees are so helpful especially that lovely woman Nicole!!!! She helped me move items and took me where i needed to go and she's very easy on the eyes might i add!
By far a great experience walk in and was greeted by a smiling face, Nicole was very helpful, polite and professional.
Customer service was superb the representative there Nicki she was wonderful and made things easy for us
Great service here and awesome spot.
what day are you considered late
Great service by Eddy took care of my parents and explained things well
Great storage facility with low pricing. Nothing to complain about employee is very friendly.
you have A/C units 10X20?
Kelly was Awesome to work with! Great customer service!!
Wonderful customer service, staff are very polite and helpful. They were able to answer all my questions. It's nice to contact a company that take their time to explain the details; seems these days good customer service is hard to find.
If I could of give zero I would. This place is disgusting. I had a climate controlled unit, my storage was infested when there rats. I took my boxes out and had the rat poop fall all over me. They are through my boxes. They ate through my washing machine hoses. Are through my daughters baby baby bottles. Management is not helpful at all. And I still got charged for a month that I didn’t use. I should of known this place was garbage when I noticed ceiling are falling down. I also ended up with water damage to some of my belonged like my couch and bookshelves.
Ms lissette and Rod they were very helpful. Kuddos!!
I work with this location a lot and as always Ms. Kelly provides excellent service.
Great service and great prices. Always a friendly smile to greet you.
Safe place to put your stuff
Rod and Kelly were very informative and provided us with great prices. I look forward to storing my stuff here.
Kellie has been a great pleasure to do business. She is always very professional, has a positive disposition and great attitude. It was so refreshing to receive highest customer service from her at this location.
Kelly was great to work with . Great place to store.
Great place to storage you valuables
The storage are was spaceish and a drive up, great for unloading & loading of the uhaul truck
Kelly was very kind and friendly. The store is ran well great prices.
I rented a storage last month on 08/11/17, at that time was told I had 30 days to get my stuff or pay the fee. No problem with those terms, I moved everything except two things on 08/22/17. I planned to get them out on Friday 09/09/17, then Hurricane Irma. I evacuated like everyone else, even Public Storage. I received a email on Thursday that they was closing for the safety of there employees. Ok no problem due to me leaving to save my life as well. Being this is the first Hurricane I ever been in. I returned on Wednesday 09/13, I called on Tuesday and spoke with Kelly. Explained that I would get my last two pieces out in the morning when I return. All she said was OK. I go on Wednesday 09/13 as promised, I did not see no one on the property. I called once I got the last two things out, spoke with Kelly again. I told her that I got my last two pieces out. Her response was did you come last night? I said no I was just there a couple of minutes ago. She said ok, I will go and walk the unit and close out the account. She calls me back and tell me that there is a balance on the account. I said you don’t take into consideration the Hurricane? She said no we don’t take that into consideration. She say will you be stopping by to make payment. I told her no I will not where is the man when I signed up for the storage. She said he is off today. I said he told me I had 30 days, was not my fault the hurricane came. They own employees was not at work and the facility was closed. But I was just suppose to not leave town for my own safety when they employees was able to. Kelly thens go on to tell me that the account will not go into collections and they will call and harass me everyday. I told her I am not paying them a penny and to have a nice day. NEVER EVER AGAIN! Anybody know who the district manager is?
Kelly is wonderful to work with always sweet and nice thanks for going the extra mile for me when I need a storage facility
Rod was very friendly. My uncle has loved the service at this location.
Rita's customer service was amazing and I will continue to be a loyal Public Storage customer!!! One thing though facility really needs a golf cart because had to walk really far to unit in the pouring rain!!! Please get a golf cart!!!!
Great storage area, property was nice, you could get everything to purchase there locks, boxes etc. Eddy was super nice!!
Always a great place to do business. The staff here is always helpful and knowledgeable.
Great location my business partner and i couldn't be happier.
Rob was a great help
Great place to for storage. Staff is very helpful and kind.
great place for storage easy accessibility and great price!
ROACHES!!! We rented a unit for 6 months, when we opened up our storage unit we realized that there were roaches everywhere!! especially in the back of the unit. We had to throw away all our mattresses and our sofa for fear that our toddlers would get sick due to roach feces and urine. Upon contacting the property manager regarding this, his simple response was: "you probably had food" really??? no! We would not put food in a storage unit with no AC. Apart from that we cleaned absolutely everything with bleach before putting it in the storage in order to prevent things like that. Every storage unit we have rented have pest control - apparently that was not the case there and we have never have we had a roach problem. We also wanted to end our service and I called customer service which gave us the information that we had until 9:00 P.M. to get everything out, well the property manager had a different information and charged us almost 20.00 dollars because we would be out after 6:00 P.M which was when the office closed. Never will be using this location again, and probably public storage for my storage needs.
I chose to give this location 5 stars. As a fellow business owner I know how important customer reviews are to a business. I've been doing business with this location for a little over a month now my way of giving reviews to a business would be to give myself enough time to experience all the business has to offer with that being said in December of 2016 made online reservation for a storage unit at this facility I was then called right after my booking was arrange to confirm my reservation then I arrived at the location where I meant Eddy who I must say was very knowledgeable and informative about the property and the business he was able to give me a tour and help me better understand the ground rules and regulations of the storage facility which I found very helpful. I have been visiting the location numerous of times and was very amazed and happy to see how the maintenance of this facility is kept. At my initial point of bookingmy unit I arrived not knowing what materials I could have needed to store my valuables, having Eddy with the knowledge of the business assist me and informing me of materials that they do have for sale on the retail display he even helped me get a better understanding of the insurances that they offer. I definitely would recommend this location to family and friends and I give five stars to the services of the employee Eddy and I would also recommend that you give them employee of the month. This is my 30 day review.
Property 20183 is rock star property. Eddy customer service skill is good. Eddy explain the rental process real good. 20183 is nice property.
Eddy the manager change the lightbulb in my unit immediately after I told him. He is so super sweet.
The area was clean, well put together, eddy was very prompt with answering my questions, i was very much satisfied.
Anita is awesome, she is easy to work with and definitely knows her products. :)
EDDY KEEP UP THE GOOD WORK. I had a great a experience with the staff, there friendly, funny, and very knowledgeable and helpful they helped me bring my merchandise to the car, and suggested what I should get to make packing easier . I really appreciate the customer service they provided.
The New Property Manger Eddy is cool he have some nice people skills.....i will definitely send customer to publicstorage at McNab 20183 :)
McNab is nice property . EDDY IS GOOD WORKER. 20183
Extraordinary service best I've had
The manager there Ms. Pearl Smith is awesome she has great customer and people skills
Pearl is a outgoing worker with amazing personality beautiful smile intelligent happy I rented with her today very past and made it fun at the same time
It was a pleasure working with Pearl. I am pleased with my service with her. Will be using the services for the future.
Pearl was very pleasant and explained in detail my options. Not just myself but other customers as well. The process takes about 30 min but she communicated and repeatedly apologized for the wait. All of us laughed and kept each other company and she made sure she was able to take care of us all. Thanks Pearl
I had a storage unit here for a long time. Not only did the price go up tremendously but I was told i had to get a dryer out of my unit that i had left behind and I was told someone would be there at a certain time in a certain day and no one was there and they charged me for it. Not only was I there earlier than I was told but I waited and called for 2 hours to no avail. I will never use them acai
The employee who took care of me was very helpful and answered all my questions. Her name is Pearl. I will definitely go back to the publicstorage at McNab.
I have to express how well the staff member Wilna helped me out. I would recommend this location to anyone because she's not just sitting in the office renting out the space, she actually cares. Thanks Wilna and great management too Rudy.
Clean facility nice and caring staff who will go above and beyond for their customers
The staff here is very hard working customer service is excellent as well
The property manager Pearl made my experience fast and very easy. She was very informative!!!! I would definitely rent from this place again.
Made a payment with pearl today she was very friendly and had an outgoing personality thanks pearl for your amazing. Customer service
Ms. Pearl Smith is the engine that run this facility. She is extremely knowledgeable about the products. She inquires about your needs in order to diagnose the proper remedy for your specific situation. That may not mean much to some but this is an invaluable trait. I appreciate her dedication to service. Thank you Pearl.
I went with them ultimately but, I still feel it's too expensive monthly." - My initial review comment along with 3-star rating. I have changed it because the facility contacted me and asked me to change my review and requested a 5-star rating. I thought the request was a bit pushy but, i eagerly agreed to do as they asked once the (very nice and hard working) clerk told me that a district manager would be in touch with me to offer lower monthly rate as incentive. Paying well over $200/month, I was happy at the possibility! I never received that call. I inquired in person twice about it and was told both times the district manager "attempted to call with no answer"...I informed clerk that I had not received any such calls or any voicemails with further instructions or contact info. Also, my request for the managers contact number was denied. It basically felt like a "you missed your chance" situation. It was clear that no additional attempts were going to be made and I was to be content with matters as they were and, I was still expected to change my initial rating to 5-stars!
Came to site today for prices pearl was very knowledge and was able to answer all my questions thank you pearl for your outstanding customer service
Toya was very helpful, thorough, patient and pleasant. Satisfied customers!! Thank you!!
The property manager Pearl was very helpful, pleasant and informative.
Ms. Pearl is an amazing manager .. She took her time and got us in and out . The spaces were great for the price and Ms.Pearl made it hard to say no with her amazing personality .
Ms. Pearl was very patient and courteous. She took her time going over everything with us. She is indeed very professional.
Pearl was very patient and had great customer service skills I will recommend this location to anyone who is in need to store their belongings thank you Pearl for your amazing customer service ills you deserve 1000 stars
I came in the office today pearl help me. She was very helpful. Her customer service was excellent.
Safe and great service
The staff at this location was very professional and well informed about the products available. Pearl helped get me the right size storage for my needs and was very friendly. Five stars to public storage and it's staff. However the packing supplies need to be at a more competitive rate being that it is located bedside Walmart and another storage facility.
Pearl was absolutely AWESOME!!!! She was very professional and very informative, I will always rent from Public Storage when I need a storage! Thanks again Ms. Pearl!!!
Giving this 5 stars is a understatement they deserve 100 star. I came in to get a quote and I was helped by an beautiful professinal employee named pearl, she answered all my questions with a smile on her face she radiated good vibes which kept me happy and comfortable . I left there feeling like I understood everything I needed to know. She even gave me some additional information which was extremely important which I forgot to ask she was on her A-game. public storage needs more employees like this. I will be definitely referring this specific public storage to everyone I know.
When I came there to inquire about a rental unit, I met with Pearl she was polite, patient, and very helpful. I would recommend her if you are in the north lauderdale area.
Pearl was very helpful with making sure that we chose the right size storage facility. She had a great attitude and made the process very quick. I am very pleased with the customer service that we received!!!
Ms. Pearl had a wonderful attitude and smile. She was very patient and stopped everything that she was doing to assist us. It's always nice to meet someone that doesn't mind helping you. Thank you so very much Ms. Pearl for making our day. God Bless!
I havent been here over a year, Ive been using this same storage space for three years now & i came to close it out finally and met Pearl. She is thee best customer service rep i have ever met. I drove 1500 miles from NY straight there and she made me feel so welcomed. She really went above and beyond service. Thank you for keeping my entire house safe and sound!!!!
Pearl is one of the best property managers that work at this location she made my move easy and comfortable her smile lights up the office if i could give her 100 stars i would or maybe offer her a position with my company way to go pearl you are awesome
The property manager Pearl was very kind and knowledgeable. She was very patient and made my visit a great one as we all no that moving and storage situations are not always fun. If i had to do it again i would choose a Public Storage location where Pearl is the property manager because she is very customer service driven.
Great experience initially with Pearl and then with Sendeline. Great service all around
I was at this location to do a rental luckily i met this young lady name sendeline she was really patient and give me the best service ever.thank you sendeline for being patient.
My husband and I just rented a unit here. We've been renting at Public Storage for a decade. What has happened to us here we never experienced at any other location. My husband went in and filled out the paperwork, he was asked if he wanted the account on autopay, he said NO, however, we were still enrolled in autopay and when I went to register online to pay the bill I check my checking account to see if I wanted to send the payment through my bank or pay it in cash. Surprise, surprise, there was an automatic withdrawal from Public Storage on my bank account. I asked my husband did you enrolled us in autopay with Public Storage he said no, I know I definitely said no when she asked. So I went to check the papers he had signed, but to my surprise he was given blank papers not a copy of the papers he had signed. This is not in any way a professional way to handle business with a customer that is entrusting their belongings to the care of this place. I'm now concerned that my belongings are not safe here and these people would do anything they want without my authorization. This is a bad way to start a relationship with us. This location does not seem to have the integrity of the staff at other locations that we have experienced. So please if you are going to store here review your paper work before you leave the premises and log into your account on line as soon as possible to view if it has been placed on auto pay.
I had multiple problems. Misinformation provided. The staff was rude up to the regional manager Lambert Holm. I did not ask for any discount or special treatment I just wanted things to be corrected. Mr. Holm did nothing to correct the mistake. He promised I would have access to my storage. 2 weeks after I made my payment I was still unable to access my property. No one apologized and when I contacted the staff member at the location she was rude, although the error and miscommunication was their error.
Sendeline was very professional, excellence in service. An awesome individual. So very satisfied,. Thanks
Wonderful service. Was able to rent for $1. The entire time, I was at ease with the entire process. The moving supplies really came in handy. Thanks, Public Storage.
I had a great experience at this location thanks to sendeline she was very friendly and informative thank you again sendeline
Sendeline is the best, she help me alot
Sendeline and Shantoria were amazing! They helped me get started and they make it easy and great! We are glad to be here!
Leasing a unit was an effortless process with the help of Sendeline. She made everything fast and easy. I have never had an issue with Public Storage. It's a great place to keep your stuff and at an incredible price. I would definitely recommend it, ask for Sendeline, she's great!
My first experience in this location and the customer service was excellent Sendline was so helpful she was very professional she desires me to come back an the future again and also referred friends. Thank u Sendline
Had the most pleasurable and satisfactory experience with Sendeline. I know I gave her a lot of trouble but she was good and patient. Thank you public storage and Sendeline, I appreciate it! :)
Sendeline was outstanding......great customer service and pleasant 😊
I had a super experience there, sendline made my day. Sendline gave me excellent service she's a keeper.
My experience with this storage facility was wonderfull, customer service was A plus. Thank you Sendeline.
Sendeline she was very helpfull and nice to me...i sure will come back to her
Sendeline give the best customer service. Whenever I went to that place I m always satisfied with the service.
sendeline great customer service, helpful & knowledgeable..
sendeline was great,thanks
Seudeline was a big help
I just want to say thank you to sendeline ,she took her time to explain all the paperwork to me she was really patient .clean location.
Sendeline gave me very good service she was ez to talk to smile all the time
Kristine , is the property manager at this location was very helpful, great customer service...Made my otherwise very difficult situation a whole lot better thank you very much Kristine.
Came in late to rent a unit and Kristine was more than happy to help me. She was very informative and I had a good experience. THANK YOU.
My experience with your service was great, thanks to Ms.Sendeline. she was very informative and she did not keep me waiting long to proccess my paperwork, time was important to me and she delivered. Thank you, Errold P.
Kristine, was Great! With being stressed with having to move and put my valuable things in storage for the 1st time . Kristine, was friendly and very Informative. She eased my mind and answered all questions I had . She was a great help , with everything... thanks
Thanks alot for the information you were very helpful today. Pearl keep up the great customer service.
Thanks so much to Sunshine who helped my Mom rent a storage unit. She let my Mom use her phone to call me when she had questions about which unit to get. She went above and beyond. Great customer service is hard to find, so we really appreciate Sunshine's help in getting a unit and explaining everything in detail.
I was taken care of by a lovely young lady named Sunshine. An that she did! She's an excellent employee. Sunshine made shore that I was aware if the schedule payment date an let me know how much time I actually had to pay it. Also notifying me of the consequences of failure to make a payment. I really enjoyed the fact that this young lady took the time to make shore I knew what would happen. She made me feel very comfortable an also safe an assures that the company not only cares about the business, but also reaching out to let me know I'm important to the company as a customer. So thank you for employing such a person in your establishment.
The Relief Manager's name is Sunshine and she was an absolute pleasure to deal with. Very patient and thorough and informative. She searched the property to verify availability and got me the best rate. I truly appreciated her help.
The service was excellent. I went in on a Thursday and was greeted by Sunshine who was extremely pleasant even when a very disrespectful customer came in and demanded he be helped immediately in the middle of her assisting myself and my boyfriend. She explained the policy in its entirety and gave us a tour of the property. I definitely recommend renting from this location! Ask for Sunshine!
I have been a customer of Public Storage for 2 years now.I just want to comment that this location has a very nice on site manager named Karen.I give her a 5 star rating because of her friendliness,courtesy and reliability at the location.I have observed Karen checking on customers units,locks,for security,and cleanliness of the facility,The hallways are always clean,also are the grounds,thanks to Karen I feel safe storing my property at Public Storage.When making a rent payment or needing to confer with her about anything storage related,she has always been friendly usually with a smile on her face or an occasional joke.I would definetely recommend anyone to do business with Karen at Public Storage....Tenant John Niehaus....
I am writing to thank the Manager of this location, Karen for going the extra mile. I had spoken to someone on your national 800 call center and I wanted to speak to a person at this location. Karen was amazing. She explained everything to me that was confusing me and I felt like I had a friend at Public Storage. When I came to Fla from Richmond to select a storage facility, I met Karen. She was great! Knowledgeable, friendly and helpful! Her facility did not have the size or AC unit I needed and she told me about location #25578 and introduced me to that Mgr, Claudia. I actually rented at that location but it is because of Karen and her help, that I was able to make this decision. Thanks Karen!!! JP
Fast and easy! Clean site also!
The service was outstanding very helpful willing to answer all my question with eagerness and readiness will using the unit for a very long time thanks Kristine for the beautiful service
Came in very tired today and was soo pleased with Kristine excellent service she even explained the importance of protecting my leather sofa!
Kristine and Loseline have terrific customer service. Such a pleasure!!
Great job Karen was very nice and helpful, I would recommend to friends & family as would use again.
Anthony was great he helped me set up autopsy so I can know my bill is being paid on time thanks a lot.
Karen was amazing very nice and professional at the same time .. Thank you!!
Very impressed with Kristines service!!
We mived out today and Kristine was so kniwledgable and helpful
The staff is so professional and polite. They are always ensuring that the customer is satisfied. The ower was nice enough to carry the packing boxes to my car. The facilities are very clean.
Came in a few days ago and Kristines service really stood out to me. I was very pleasantly suprised.
Great Customer Service!!! Kristine was very helpful.
I moved today and I did not manage my time well at all, however I had items to store an I got there at 5:26 pm. Kristine was still in the office doing closing for the day and I asked her to assist me and with a smile she said "why not"? I was so glad because I absolutely had no place else yo go. Im glad she was patient n took time out to help. Thanks public storage.
Kristine is so professional and helpful and property is so clean!
Only came in to buy a box and was blown away by the friendliness of Karen and Kristine! Makes me want to find something to put in storage.
Karen and Kristine are a wonderful team! Love this property!
Karen and Kristine are the best!!!
Kristine has excellent service I can't wait to tell everybody to go to the public Storage on mcnabb
Kristine was great she was super helpful
Kristine was helpful and very professional.
Greetings to whom it may concerns: You have one employee who is very friendly and smiles and help with the process of getting proper coversheet and storage space. Then you have other employees who think we are doing them a favor by paying our storage, they are not so nice and courteous. I rather not deal with them, but deal with Karen. The prices are a bit high concerning spaces when other storage places I have check has a moderate price. One point should be kept in remembrance, your customers are the ones who keep your business going in an up hill revenues, so yours employees will have jobs to to attend. Now, what area of this review will be considered, the price or a discount or just ignored as all other reviews we do for companies who asked for "honest opinions"????? Thanks for asking for the review, but keep "Karen" as an employee, I like and love her smiles.
The staff at Public Storage are very helpful and i love how nice and cooperative they are. Karen especially is very helpful and goes out of her way to make sure everything is okay.
Karen always has shown me great service and has always been polite
Wow.!!!!Just LOVE it here.This is quite a facility manned by awesome people Quite a place to do business.