Public Storage Self-Storage Units at 9495 Sheridan Street, Hollywood, FL

Just now I rented one of your units and Lilly Ann helped me sooooooooo much.I am sooooo happy and thank yoj Lilly Ann you did a great job I sppreciate it a lot God Bless you all

Very helpful and enjoyed myself here OK

Great customer service from Liliana. I recommend 💯 thanks.

Liliana is great, very helpful and professional, good customer service, thank you

Liliana she was great it the best person in the world I love that I came here

Lillian excellent service very professional!

Awilda is an amazing employee. Each time I have an encounter with her she is always pleasant and is very professional.

The manager, Awilda. Was very helpful and guided thru the process.

Liliana, super exelente atención. Muy diligente amable y rápida 😉 explica todo muy bien

Excellent service by liliana, property clean i would recomend this location

Lillyanna is the soul heartbeat of this public storage facility. Without her the place would truly not operate. The only good thing about our experience.

Lillian provided excellent customer service. Property is clean and well maintained.

Horrible cancelation policy. They charge you a LOT.

Excelentes instalaciones

Liliana was very helpful and good customer service

Liliana was very helpful and good customer service

Awilda helped me with selecting the best unit.

La señora Liliana nos prestó un servicio excelente 👌

Liliana me brindo un excelente, servicio muy amable y profesional

Liliana and Tameka are amazing. Made the process very easy and quick. Great prices also. Highly recommend it.

Liliana, it's been around two years since our shed was destroyed by a hurricane and we haven't had space for our memories. In order to save what little we could salvage, I stopped by and you were kind and nice to me and my family. I'm very thankful for your help when I needed it most. God bless you and I'll always wish you the best 💕💕💕💕

Excelente atención muy profesional es un gusto haber conocido a la señora Liliana, recomiendo este lugar 100%

Liliana was great! This was my first time ever renting a storage unit and I felt feeling confident. She gave me techniques/tips I could use to resolve any issues that could arise. Her customer service was top tier!

Liliana

Store 25705 JOHN is awesome and very helpful!!! wonderful person

Great Service from the moment I walked in the building.. Awilda was very kind and attendive as she with helped me upgrade my unit.. Thank You Awilda 100% customer Service

Clean

Awilda S. was super helpful and made the opening of an account very enjoyable. Thank You! 😊

Tameka provided excellent customer service!

Liliana, nos prestó un excelente servicio y nos ayudó para rentar el storage

Lilian and Tameka did a wonderful job with helping me and the customer service was very helpful and good as well thank you guys..

Mi referencia es para la trabajadora AWILDA, ella es una trabajadora increíble, muy atenta, muy servicial y súper comprensiva; le doy 100 puntos por su servicio, si necesitan ayuda y orientación recomiendo a AWILDA.

Awilda was absolutely amazing & helpful. And help us save money on the last minute to rent a space on Feb 1. Thank you so much.

Lillian is always the most pleasant helpful individual every time I come. It doesn't matter what I need she gets it done. Never have I seen her not here or the people looking for help and she not be able to assist. Her customer service is A1.

Great customer services very friendly…

Liliana was very helpful and kind. She explained the process step-by-step Great customer service. I totally recommend this place.

Today I came to the public storage at the Cooper city location because of an issue with a payment. Liliana the property manager was awesome helping me through the issue. She own the problem and found the best way possible to help me. She was incredibly amazing. I was very upset, but Liliana was able to help me and to understand my frustrations.

Awilda was amazing!!! She is so professional and helpful and there for me!

Awilda was very helpful & responsible & knowledgeable. It was great

Very friendly staff. Awilda was patient and kind during the entire process.

Liliana helped me with my storage unit rental and I couldn’t appreciate it more!! Go to her if you want the best service around town!!!

liliana was the best and was very helpful to use best customer service ive seen im happy she was helping use thank you for youre help

Liliana gave me an excellent customer service I recommend this storage and ask for this amazing lady

To $$$$ and staff always with attitude

Liliana was very helpful and also has excellent customer service!!

Liliana is the best, she helped me find a much better deal than what I currently have. THANK YOU LILI!!!!

The very first time I went to the storage I spoke with Liliana I was uplifted she listened to all of my worries and guided me the best way I thank God I went that storage. Liliana is a very worm and gentle person she goes over and beyond to make sure you are happy and satisfied with what you are getting . She is the best. Thank you Liliana God Bless you always.

This is a horrible setup, unless the elevator is on the floor you are on, you cannot call it so you are literally stuck. Call boxes throughout facility do not work.

A big thank you to Ky'l for assisting me with renting a unit he's so helpful he even assisted me with a t.v. box, & a chair because I was having cramps in my leg I will always definitely recommend anyone to store their items at this Public Storage!

Liliana was amazing she provided me an excellent customer service

Awida was amazing 💕💕 she was patient,very informative and helpful✅ please keep her happy

Lilliana was very helpful and knowledgeable, with great attitude.

Easy to rent and very clean

Had a great experience with awilda shes very informative and nice to deal with ask for her ! Thank you ALWIDA

This location is very fortunate to have Liliana here working and making sure every customer is helped properly! Liliana was very kind & attentive to when we first walked through the door! She took the time to really assist us in all aspect of renting the proper space/size we needed! Thank you very much Liliana for all your help!

Liliana gave me exceptional service was patient , even when I had a attitude . You guys should definitely get her some help .

Went in to ask for price information and the manager who greeted me was Awilda. She was very friendly and greeted me with a smile, answered all of my questions and did not rush me. I hate moving but she helped put my anxiety at ease, helped me choose the right size and perfect fit to my budget. One happy customer will definitely recommend this clean location 👌

Angela and lili great customer service

Lilliana and Angela helped me with my storage unit and they were extremely nice and helpful!

Great staff

Wonderful customer service from Liliana, very professional and highly recommend this storage facility. Thank you again for all your help. God bless you 😊

Edit: Today 7/28/22 I had a EXTREMELY different & pleasant experience. Liliana is exceptionally friendly, courteous & knowledgeable, which is the same wonderful person I dealt with, when I first got the unit. I believe if shes a great asset to this company. She solved my problem with ease & understood what I needed. She goes above & beyond the customer service from the 800 numbers I previously experienced. Because she changed my experience to been very accommodating, I will change my rating to 5 stars⭐⭐⭐⭐⭐ Liliana definitely is who I want to deal with from now on. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ RATING IS ACTUALLY MINUS STARS. This place is past incompetent. I have paid 3 months so far & every time I need access to my storage space. Theres no access. Managers leave the place before they're suppose to, its 4:00pm & they office is closed when the door says 6:00pm, carts are locked or disappeared somewhere so I cant use any carts to move my stuff. ELEVATOR DOESNT WORK. Yeah, when you 1st go in to start an account, managers are friendly & accommodating until after they get your business & you call 800 CST service, after that it's all downhill from there. These pleasant posts are LIIIIIIEEEEEESSSSSS. Theres NO WAY these people are not having a difficult time. I rarely go to my storage & I have had a problem EACH & EVERY TIME I GO & call cust serv number. So the chances of these reviews been lies are greater than none. I have called countless of times & left messages for a district manager & NOBODY CALLS BACK. DONT WASTE YOUR MONEY AT THIS PLACE & SAFE SOME AGGREVIATION. DONT EVER DEAL WITH THESE PEOPLE!!!!!!!!!!!🚩🚩🚩🚩🚩🚩 NOT ONLY THAT THEY HAVE INCREASED THE RENT $40 AFTER 3 MONTHS OF RENTING HERE...RUUUUUUNNNN!!! THEY ARE THEFTS.

Liliana gave me great customer service 👌

Wow excelente customer service provided by Liliana also property super clean. I'll recomend this property and ask fir this lady

Liliana and Ysamy gave amazing service helping me update my account and transferring my unit to a larger size.

Great service and they were super nice

Lilian was very helpful and patient Thank you....

Great customer service and property location.Thank you Awilda for making this process so smooth!!

Had a great experience moving out of my unit, and Awilda was a huge help!

Awilda made things fast and seamless. Thank for your excellent customer services.

Liliana did AMAZING. Thank you for having people like her working here!!!

I had a wonderful experience. I was helped by Lilana she was a huge help!

Liliana was very professional and help me a lot.

Liliana was fantastic! What a pleasant experience!!!

Lilian啊provided呢安excellent service i recommend this place

Awilda was spectacular and very friendly. Helped us to find exactly what we needed. Exellent person!

Place is clean, and staff is very helpful.

Liliana Liliana at this location went Far and Beyond customer service she really help me she is the best

I camefir help and Liliana was really helpful i recomed her

Amazing service provided by liliana wow i love her.

Nice place awesome custo.er service by Awilda

Gracias awilda eres la mejor

Fantastic service provided by Liliana I recommend this place and ask for her

I have a unit here and I very happy with the service provided by Liliana. Excellent customer service

Liliana do an excellent job renting my unit

Liliana was very coopertive and i do appreciate her services....thanks very much. I will in the future recommend more people here.

Lilliana awesome help.

LA MEJOR EXPRERIENCIA. GRACIAS Sra Liliana y sra Lizi RAPIDO Y EFICIENTE.

Lillian desirve 10 stars very professional

Awilda was super friendly and efficient. I was able to quickly rent a space and be on my way. Certainly would recommend doing business here

I would not recommend the storage house to anyone that wants to deal with people that are not professional when I got in touch with corporate they told me they had a lot of calls to answer and didn't have time to listen to what I have to say I was not surprised

Great customer service by Awilda and Liliana.... I highly recommend this business....

Great customer service by Awilda and Liliana highly recommend this business !!!!

My experience with Lilian’s& awilda were extremely informative, helpful and very understanding and sensitive to my needs in regards to getting a storage unit for my mother that was moving from The villages in Florida. The process was painless and a pleased to work with both of these extraordinary women. I have rented storage units at other places before and have never experienced exemplary customer service as I did at this specific location in Cooper City. Both of these women deserve a promotion hands down. Truly an amazing team!

Lilliana and Awilda are the best!! Explained everything great and are super friendly !!!

I was there today, Liliana was very helpful and nice. Thanks for and excellent job

Lillian was excellent during my move in process. Helpful and cheerful. Beautiful smile can’t wait to see her again.

Discovered this storage accidentally searching for the Sunshine Self Storage next door. Read the reviews and noticed that customers were raving about “Liliana”. The reviews gave me a sense that there was somebody at this location that cares about the customer…Boy was I right! Yesterday (Sunday) I used my first ever moving company. I usually just call up my buddies and buy a couple beers, -but as adults now time constraints are the norm; so I opted for All My Sons moving company…After they finished the job I paid them and left… Not even 45 mins later I saw a strange California number calling me, I thought it was scam likely and ignored. This went on 8 more times until I saw a 305 number…Worried, I called back and guess who introduced herself? Our Angel, Liliana… Liliana went on to explain to me she was trying so eagerly to reach me because customers let her know elevator #2 was blocked by 5 extra large Lowe’s boxes and another 5 large suitcases. She proceeded to do her homework with help of the camera; and tracked the cargo back to my movers. In disbelief because I paid said movers $1200 for a 1 bed 1 bath move, I circled back my guardian angel Liliana leading me to my precious belongings. Silk sheets, my mothers church outfits/dresses…She gathered the help of other customers and set my belongings closer toward the rental office to keep a close eye until I got back… I tried to call my movers who had answered while I was on the way back, but once at the storage they were avoiding my calls. Liliana stepped in again and dialed them up from her personal line, trapping the employee with this maneuver; which prompted him to return to the storage and help me load the remaining items into a 2nd unit which Liliana helped me pick out and purchase in moments…She even came to check on me hours later near to closing time to make sure that I was situated…MAJOR RESPECT LILIANA!!! These people don’t just take your money and hand you your lock…They truly care…Thank you Liliana and the rest of the team at Public Storage!!! You have earned a loyal customer.

Liliana was absolutely amazing n wonderful all at the same time. Exceptional people skills and extremely delightful!

Easy access to outside units by using technology touch less

Liliana was very kind, helpfull, and explainative. She makes me feel very at home. That is the kind of worker that everyone needs to hire in their place.

Liliana was amazing! I will never use another storage facility. The elevator was having an issue, and she went way above and beyond to help others and myself. Amazing customer service! Just because the button/ function to the elevator, through application, was not working….. you can still use your code. Just as easy and just as fast! She is quick on her feet, and amazing at problem solve. Great employee!!!!

Hands down one of the rudest women I’ve ever met! Every encounter with the property manager leaves me ready to pull teeth. She’s very disrespectful and funnels you false info to give you the run around. I was in the office requesting to have her remove their lock off my unit and she gave every excuse she could think of to stonewall the opening of my unit that was paid to date. Took me calling corporate on her in her face for her to realize she was flat out wrong and simply being a Karen. Day and nights difference on how she treats different races. I was disgusted with her behavior and her coworker was too and ended up leaving the office due to the nature of her behavior and attitude. Facilities are ok but if you want folks that actually treat you like people then go to the public storage on university! The property manager there is sweet as pie and a breath of fresh air compared to Sheridan!

Liliana gave me an excellent service I recommend this place

Liliana was a beautiful person! Great customer service...Thank You Liliana

Liliana did a wonderful job showing us the units and was very informative and friendly. Great experience and customer service

Great service. Lilianna

Liliana has been an excellent property manager. She has been extremely helpful and efficient. We really appreciate her hard work. It's my pleasure to do this review- Sarah S-K.

Kia and Lili were wonderful explained everything made sure I understood everything and gave me options on what unit would work for me.

Clean Excellent service Liliana she is very kind and respectful. Thanks A++++

Very clean and neat place. The manager Liliana was very helpful, she helped us find the perfect size and made recommendations in order for us to make the best decision. I really recommend this place.

Muy contenta con rentar mi storage en este lugar. Liliana es muy servicial y nos proporcionó bastante información. Siempre que vamos es muy amable y se asegura que todo esté en buenas condiciones. La locación también es muy conveniente.

The manager Liliana was excellent with the customer service, I will recommend the property, thanks for the good customer service

Got lost getting there. Well when ur upstairs they should have a better system to get to your locker because it took me three time to find the locker and the elevator. Like at the end of each area 21-22. I walked in circles like 3 times got very tired and frustrated. I should have know my locker too small for my things.

This place has prices that will definitely work with your pockets!!!! I needed something that wasn’t too big mainly to store my closet in and due to the fact that it was available I literally reserved saw and was able to use my unit in minutes. Their customer service was awesome, very attentive, fast and sweet! Martha assisted me today and I just loved her calm energy (and let me add advice not just about the unit but a quick life lesson, unfortunately this isn’t her designated store Haha!! Definitely a pleasant first time storage buy!

I just moved from New Jersey I’ve used this Public Storage facility, the faculty and management ran by Liliana is phenominal. The Customer Service is very professional, helpful, outstanding employees. I will recommend this to my friends and family!!!

Lilian was such a tremendous help. She made a stressful move so much easier. She has the best customer service I have received in a very long time. If I have to store anything I hope to work with her again. She is amazing

I must say I will recommend storing here because of Liliana. She was patient with me and was very informative. Got the correct sizes I needed because of her expertise. She is very polite and very helpful. Thank you again for all your help Liliana.

Excelleny customer service staff liliana was very professional and helpful i reccomend this storage with 5 stars!

Lilian was a great help today she was kind and patient as we view 2 potential storage. Her was greatly appreciated. We refer customers to her.

Excellent service, Was given detailed information by Liliana and Jeanette

Liliana and Jeanette provided exceptional customer service, excellent location

Clean, very helpful staff, safe!

Ilana location manager is an exceptional asset to public storage facility She goes way above and beyond to make your experience totally perfect If you want the best storage facility in all of FLORIDA your choice is easy..Nobody comes close

Lily was very friendly gave me all the information I needed leaving happy

Great location, pricing and features but it is Liliana who has made this such a wonderful experience. She communicates with me as needed and has helped so much in a fairly difficult process of relocating back to the US from Mexico. She gets 10 stars!

After a busy day and packing all week, I was very tired when I arrived at the storage, The Manager Liliana was very helpful and make the moving so easy, we had a nice unit with climate control and she let us use the carts to move faster. She was very knowledgeable about the storage business and very polite the entire time. The location of this property is excellent, in a nice area.

Clean location with Air condition rooms, elevator security and gates make it so that not anyone can easily walk-in if they don't already have a Unit from the front desk

Excellent liliana

Lilian was very pleasant and helpful and the storage space was very clean and ready for use upon my arrival!!!

Awesome service of Liliana

Liliana is amazing! She made the process 10x easier :)

was an amazing experience liliana gave me an easy way to move my stuff, she was very helpfull and explained me everything.

Excellent cordial professional knowledge service. Thanks so much Liliana

Un excelente servicio por parte de Liliana.

Liliana is a very professional person always willing to help and go the extra mile , she is always with a smile and great attitude, thank you much

Good service!!!!! Thanks Liliana.

Es muy gratificante cuando te sientes atendida con tanta amabilidad, profesionalismo como el que recibimos de parte de Liliana en este storage que hace sentir que tu día es y va a ser excelente. Gracias y Bendiciones.

Liliana was a pleasure to deal with today very informative and courteous at all times I hope this experience with this storage company is as pleasant as it was dealing with Liliana today...... Best Wishes

lilliana gave me an excellent customer service she always help me. I love this location

Romelyne is great!!!!! Excellent customer service

Thank you Liliana for your extra help, on a time like this " PANDEMIC "we need more people like you, KEEP UP THE GOOD JOB.

The service that I was provided with was great. Liliana did such a great job with assisting me and made my reservation/move-in a breeze. She explained anything that I was unclear about and made sure I understood what I was agreeing to.

Liliana was amazing and very helpful. Location was clean and accessible.

Liliana has been really helpful and professional, I highly recommend this location

Excelent service thanks Liliana

Marta y Liliana have an excellent customer service I love this location

Liliana was so helpful and patient, we could not dicide and she took us through the steps and smiled the entire time.

Liliana have me great service

My experience here at this Public Storage was great! As soon as I walked in to book a Storage Unit I was kindly greeted by Liliana the lady in front. She is very nice and helped me find the best price and size for my unit. I recommend this Public Storage to anyone who wants a courteous staff on site and clean environment for your storage!

Liliana understood all our needs and provided a clear solution fast. She exceeded our expectations on customer services and professionalism

Once more Liliana went that extra mile for us. Its easy to get things done with her. This property that she manages is always clean and organized leaving not just her but the corporation she works for in a very good position for future business

Liliana excellent servicio al caliente y muy inportante que es bilingual. Gracias

Liliana

Excellent place clean ,perfectly located for my needs. Personnel nice and extremely helpful

Store super clean excellent service by liliana and Romely I will definitely come back.

Very excellent place, great customer service, this employee called romelyne and Lianna, were great people. Excellent personality, I can’t wait to go back. I recommend this place , 5stars.

La sra Liliana me brindó un buen servicio, recomiendo esta bodega

Martha helped us through the process. She was friendly, knowledgeable and helpful.

Liliana gave me a good service? Be patien. I love her

The young lady in charge was awesome, Very courteous. The unit excellent as well as the location. Will definitely recomend to family and friends.

Very good customer service

It was a pleasure working with Liliana.

Liliana excellent customer service, she helped when I really needed. I am so thankful.

Dria and leanna gave us good customer service and very helpful.

Martha & Liliana were so helpful and friendly. Love coming to this storage location.

Great service by Liliana! Very prompt and courteous, excellent customer service! Love it!

Very unique storage, starting from Martha and Liliana they are absolutely great with customers, thank you so much for all the great service I been received for the las year. Keep the great work and highly recommend this location.

Amazing customer service received from Marta and Liliana. They answered all the questions I had and super curious.

Awesome customer service!!!!! Today, as I was moving some things, I had to tell Lillianna and Martha, although I am moving out of the storage this month, I felt that they were 2 of the nicest people.

Thank you so much! Liliana I was desperate looking for storage and you were and Angel helping me kindly and with patience! Again thank you very much!

Horrible Customer Service, its like going to a used car lot. First month was $1 Buuut they add $15 twice for mandatory insurance a $22 admin fee then they try to charge $21 for a cheap lock. The $1 promo is only for a 5×5 box that can barely fit a bike and a few med boxes. When you question the charges they Lie and say it's the system they can't make changes, you can't use your own lock because the unit comes with one for $21. BAIT AND SWITCH AND BOLD FACE LIES. I could go on but hopefully you get the point. Except to Pay $63 for a $1 promo only to realize No Way a 5×5 is enough room for your stuff and now you have to kick up another $75. BUYER BE WARE, RIPOFF!!!

Great establishment. Staff and management very friendly and helpful from top to bottom. Well taken care of and very clean. Secured, private. Extremely happy with my experience. Would definitely recommend.

Martha is very friendly & helpful! She is an excellent receptionist/ front worker for a 1st impression! The storage units are very clean & carts are readily/ easily available.

Liliana was really helpful during my visit. We had a problem with the system and she handle it perfectly fine. If your looking for a space make sure to look for her she will explain everything perfect. 5 stars. Thank you liliana

Liliana, the office manager is so very efficient, helpful, hardworking and kind. The premises is kept very clean and secure. Ms. Liliana is a one woman power house. She always has helpful suggestions on how to get your treasures moved easily and safely in. I recommend this branch for personal and business purposes. 👍🏼

Best experience ever, Liliana resolve my concerns about storage. I used to have wrong concept about those places but definitely she changed my mind and put me in a perfect spot. Thanks Liliana people like you improve business above and beyond. Happy Experience 100 % recommended .

I would like to give a huge amount of gratitude to the amazing Lilliana. Her customer service skills are excellent. She went above and beyond when she didn’t have to, which resulted in a huge blessing for me and my wife. Employees like this are the sole reason big companies can feel like a “mom and pop”. Thankyou so much

I’m very picky and took me some visits to a few sites to pick this one. Liliana took cate of us and she was soooo nice. I always take longer than expected asking silly questions but she was helpful and very professional. I picked them because on top of the great customer service the facilities are well maintained and very clean. I highly recommend them ;)

I store my truck there

Rental prices too high, staff ok, cooling ok.

This public storage location is extremely clean and well-maintained. Our rep Martha was professional, friendly and extremely very helpful.

Liliana and Martha the best ever.

Typical storage unit, great prices, clean, newly renovated.

Excelente servicio! Recomendado 100%

Estoy bien contenta con los servicios de este lugar te atienden muy bien especialmente liliana Le recomiendo este storage 100%

Excelente servicio prestado por Liliana muy amable y cortés. Respondió todas mis preguntas, la propiedad muy limpia, recomiendo esta propiedad

Martha has an excellent customer service and very professional I will recommend everybody to visit and rent an extra space here you will get a super start service and help.

Great facility. The facility is clean and well lit. Martha was friendly and very helpful.

Very nice place! Friendly staff, and excellent customer service by Martha.

Iresha and Liliana did an excellent job,,,thank you

Liliana : friendly and professional service

Liliana... you are the greatest..!

Martha has an excellent customer service every time I need help she goes above and beyond her duties thank you Martha for all you do for the tenants at the store.

Martha was so nice and professional she made me feel welcome

Liliana helped me a great deal! Very helpful and knowledgeable!

Martha at Public Storage was extremely professional and very helpful. This public storage location is extremely clean and well-maintained. We would recommend them to anyone who needs a storage place.

I am grateful for Martha made my experience an easy process. She took her time to show me the storage sizes because I wasn't to sure. Clean and tidy ...

Excellent customer service provided by Martha today at ps very nice and courtesy person and her service was excellent I really recommend this store for your needs for extra space

I’ve been working with Liliane at Public Storage she is the best employee she walked me through everything that I needed she direct me anyway and I am so happy with Liliane

Very organized and fast check up. Thank you Martha for the great service.

Excelente atención del personal en la recepción, en especial de Martha que nos enseñó el “storage ” Recomendado

Martha fue una persona muy amable y me dio todas las explicaciones necesaria, me ayudó a cubrir todas mis necesidades. El lugar me encanto limpio y amplio

Good att whit Liliana she is amazing person.

I have been at this public storage for 3 weeks. Lillianna and Martha have taken care of all my questions. When there was a problem they gave me the answers needed. They treated me with respect.

Martha and Liliana are the best. I've been at Public storage since March 2011 and they've always been very nice to me and have went out of their way to help me.

Great customer service from Martha and Marissa, I’ll recommend this location

Highly recommend this property the greatest customer service you will ever receive Liliana was able to answer all of my questions thank you for all your help

First time I used a public storage and my experience with Martha at this location was extremely satisfactory she has an excellent customer service and she explained all the policies and regulations about self storage I will recommended this store to everybody in a need for an extra space.

Liliana was excellent, provided awesome service.

My experience was amazing! Great customer service from Liliana!

Wonderful service and very helpful. Liliana answered all my questions and very personalable.

Liliana was an excellent help in explaining and getting us the size rental unit we needed. We hope all your employees are like her.

I Love this location. Excellent customer Service liliana and Marissa Always makes me smile when i visit. I recommend this location for anyone in the area to store their personal belongings.

Liliana and Marissa excellent customer service. Property very clea.thanks

Very clean, very helpful too the cart thing is a bit annoying

Great service by liliana thx for your help

Juan and Anthony are fantastic employees. They gave me great service and made sure I got the best space for my needs. Thanks guys!

Great service !! Liliana was amazing !! ♥️

Marissa and Lillian were amazing. Thank you for all you're help. Especially Marissa. Thanks again for all your help.

This location made it easy to choose where my stuff will be. Marissa had the best customer service and was eager to help me in opening up my storage unit today! Recommend going to this location and seeing Marissa!

Excellent customer service, property clean, liliana very helpful, very nice person

Deep clean property and the service provided by Liliana was extremely professional I would recommend this property and please ask for liliana

Liliana very nice person, treats costumer very good, and a hard worker..

I am very pleased with the service I received from Liliana and Marissa. I will definitely refer my friends and family to this location. The facility is clean.

My name is Hector with Clearview Pool Care inc. I am a business owner as well, if he was up to me Which it, at any given time that I need to use a public storage I will come to this location due to the fact that Customer Service It’s always been superior, I have had in the past different different experience with other people and nothing like maritza and Liliana they make you feel welcome and the value very much your business which I appreciate that very much, thank you

My name is Hayden I would like 2 let u know u have a lady name Liliana she is very awsome friendly respectfuland have very good knowledge of her job keep thank u

The customer service we received was horrendous, and I'm horrified to find out that the woman we dealt with, Lilianna, was the property manager. To start, we waited outside the front doors for a half hour while a sign was up saying that manager would return at 5pm- when 2 women did return, they removed the sign, unlocked the door, and walked away. They did not open the door to greet us, there was no apology, not even any acknowledgement. After we checked in, Lilianna gave us the wrong unit. She complained to her coworker about the system and the elevator right in front of us, and she did not lead or guide us anywhere- she stayed a good 20 feet ahead of us. We were told the gate closes at 9pm so we were sure to have the truck unloaded and out of the gate before 9pm, however, Lilianna and a man who refused to identify himself appeared, absolutely enraged, and ordered my husband to pack the truck back up and leave. The man also accused him of "doing something" to their gate. The experience was so disgusting, and I'm worried about my belongings.

Awesome service! The staff Marissa and Liliana are very friendly and responsive. That was my first time ever I need a public storage and the experience couldn't be better.

Liliana provided excellent service and facilities are immaculate thank you public storage

Jelisa is very helpful and great customer service

Best experience ever, The associate Juan Machado resolve my concerns about storage. I used to have wrong concept about those places but definitely he changed my mind and put me in a perfect spot. Thanks a lot Mr. Machado people like you improve business above and beyond. Happy Experience.

Juan Machado. He was Excellent ! Thank you!

Lillina was nice.

Fantastic service.!!!!

Tiffany was a great help!! She was very friendly and helped with all my needs!!

Very good service for both of the girls working her thank you.

Marrisa and Lilliana at the front desk where very pleasant and professional. Excellent customer service 🙂

Awesome storage

Great storage awesome service

Just rented a storage space here and Marissa and Lily could not have been more helpful!! They both are knowledgeable, pleasant and they couldn’t be nicer people. Thank you both, you have made this an easy process 😊

Lilliana is such a great employee! She is very nice and funny.

Liliana provided me with all the information needed. She answered all my questions. Excellent customer service.

Liliana and Marissa are the best thing to happen to this public storage place. They are extremely hard working and go out of their way to make me a very happy customer. Thetly should be acknowledged for their dedication and hard working qualities.

Great customer service Lilliana, Marissa and Julisa very profesional they helped me with all my storage needs, I'll recomend this place.

Everything was great!!!

Good and friendly staff .

Great customer Service , very clean , great hour's air conditioning is a big plus .

Excellent customer service, Liliana was very helpful and courteous. I recommend this place

Great service and prices. Couldn’t be happier. Ask for Liliana. She’s very nice and helpful.

Jelissa was a great customer service. I recommend this place. Thanks for all the help 😊

Liliana and Marissa help me with my storage needs very professional excellent customer service will recommend to others

This is not the first time renting a storage unit in this property.WHAT A GREAT SURPRISE WHEN WE OPEN THE DOOR AND SEE OUR FRIEND LILIANA as ALWAYS she greeting us with a happy face and was extremely helpful and informative. It was a very simple process, mainly because of her. The unit is very clean, air conditioned (necessary in So. Florida). Many years a go we use to found a dolly at the hallway , she explained to us that change and now the dolly services are during business hours. That is probably because clients don't return. I would highly recommend this location!

I rented a unit here for 9 months. When I rented the unit, the staff was as nice as can be. I gave written notice2 weeks ahead of time and saw the property manager regarding my move out. I finished after hours and subsequently left town only to come back and be sent to collections after vacating my unit. After calling, the manager was EXTREMELY rude and basically called me a liar. Now they are attempting to get another full month of rent plus late fees. I believe they make this process more difficult by requiring you to go by the office in hopes they can get an extra months rent and no one should ever be treated like I was after trying to resolve the issue. Unprofessional and unacceptable.

The property Manager at this location(Liliana) is VERY uncooperative, Unprofessional and RUDE...WORST CUSTOMER SERVICE I HAVE EVER SEEN...Public Storage should be ashamed for having such POOR representation at this location..moving my things to another location because of her..she should be TERMINATED,AWFUL!!!! AVOID THIS LOCATION BECAUSE OF HER...SHE IS TERRIBLE!!!!!!

Helped by jelisa at this location. Customer service was amazing. Will be coming back in the near future.

Nice customer service, clean

Other than them not knowing direction staff was courteous

Very poor customer service. Would rather drive the extra distance for another storage unit.

Great experience , great attention and excellent customer service, thanks to Marissa for his dedicated attention. Aaron Torres

Just got my unit at Public Storage and Natayzha a new hire did a great job under the direction of her training From Lilliana. Great service, welldone!

Liliana is a very helpful and cheering person. I an very pleased with thir setvices

Great facility with great service!

I've stored with this facility for three years. While shorter on staff than many places- the staff (I've dealt mainly with Lillianna and Marissa) are very attentive and remember visitors.

We went to this Public Storage today. We had spoken on the phone to schedule an appointment for today after moving it from yesterday. The employees were very rude and and not helpful at all. Everyone there seemed to be very frustrated, including other customers who felt they were forced into paying for locks when they already had their own. Very disappointed overall

Absolutely fabulous experience. I have had problems with other companies. This place though is wonderful. The absolute best is going to the office and seeing Marissa and liliana are amazing. The deal with everything professionally while smiling and making me feel extremely welcome. They are both amazing.

Great service! Marissa and Liliana we’re very nice !

Marissa and Lilly go out of their way to provide excellent customer service. They make it easy for me every time I call or visit my storage space.

A great help!

Marissa was very helpful and friendly in showing me around the storage facility. 5 stars to marissa and public storage 😁

Very nice staff.

Very pleasant and considerate staff.

It has been a pleasure at this facility working with Marissa and Liliana. I am so very greatful for the assistance I received. I was estremely distraught when I came here looking for a locker and was so blessed with the assistance.i was given a locker very convienent because i did not want to go on the upper leveling

I honestly don’t know where to begin. 4 months ago I brought to Lilly’s (the office manager) attention that there were rats in our unit. Nothing was done...3 MONTHS ago they finally put rodent housing ACROSS the road from our unit. I again went to talk to Lily about our unit this time with pictures and was told there was nothing more they could do. I would need to file a claim and contact Kristine the district manager. So for the past month we did have Truly Nolen out to put traps in our unit and MULTIPLE calls to Kristina with no success. We now have a live rat stuck on a trap, items ruined that CANNOT be replaced, Office help that is useless and oh yeah still no call from Kristina. Unless you want your possessions ruined, don’t rent here!

Great service from both reps Marissa and Liliana.

RATSSSSS. Horrible service rats everywhere dont storage her the company and head manager wont do nothing and even if you pay for insurance policy wont cover or help you or even gove you a phone call

Great service! Marissa and Lilliana were super nice! Marissa was very detailed and I appreciated her customer service!

Liliana me presto una excelente y cordial atención, es muy professional en su Gestiones.

Great place to go

Liliana was a tremendous help when I went to Public Storage. She made sure to explain everything clearly for me and answered all my questions. The facility itself was very clean and bright.

Excellent service from Melissa and Liliana. Customer service exceeded my expectations. Only place I would go to.

Great experience. Lilliana and Marissa made it easy for me to move my belongings in storage. I enjoy this place so much I recommend to everyone to come here.

Great customer service from Liliana

Liliana me atendió de una forma muy especial y le hace buena promoción ala compañia

Can I be in my storage past 9pm? Will the gates let me out?

Liliana.nos atendió.supremamente bien.y un excelente servicio.gracias

Great customer service by Liliana i would recomend this place to my friends

Liana is the best repsentive. I was moving into my unit by myself seen I need a little help with one piece she didnt hesitate to help me. Greslat service! Thank you..

Liliana and Marissa gave me a excellen service, they are amazing.

Awesone service by Liliana im very happy with her always she smile i recomend this place

Marissa, was great with getting us started with our storage space

Awesome place facitility very clean Marissa and Liliana help me with my move in needs I'll recommend this place😊

The girls in the front lilliana and marissa are amazing and so helpful. Excellent people skill.

I loved it! Liliana and Marissa have everything under control! Very clean and very good with all customers!❤️

Today, I went to 3 storage facility locations all different companies and 1 other Public Storage- All promising false dreams ! 🤦🏻‍♀️ and I must say Lilliana and Marissa were amazing!! 😉 They helped me save 360$ & I loved it that during my inspection I noticed the place is very clean inside and out. Lots of outside lighting and convenient Moving Truck Unload Dock!! Yay!!! I loved the Liliana was very transparent, honest regarding the prices and disclosed any fees!! I also appreciated her patience in showing me my options in the available units and fees, and the pros and cons of the units too was very educational. In addition, what I too find very little in Broward is that they were bilingual and that too was special since my mom did not speak English. Thank you for the service and experience.

Liliana is a Excellent and professional employee, and is always with a big 😃

Liliana... today I Carrol Marrah visited and rented a storage space , the service was excellent, thank you very much, need more customer service representative like you !!!

Excellent customer service provided bueno Liliana im very happy.

In my experience Over the years I can't say I have never been treated so well. Liliana has always been helpful and great attention. Making my life easier. I wouldn't highly recommend it.

Marissa and Liliana are awesome they help me with all my storage needs

Estoy muy agradecido con Liliana,pues es exelente persona y muy servicial.

Awesome customer service.. staffs are nice and professional to customer

Great service from Liliana the property manager, she gave us very important information about the right size of storage we were looking for a 3 bedroom house. Also when she recommended boxes for packing, the moving was a lot easier.

Lily gave me excellent customer service facility very clean will recommend to come here

Liliana was very helpful and courteous. I will always recommend this location.

Rent tooo expensive

Liliana and marissa great people made us laugh, Made our day and great price

Lilian and marissa were both amazing. Great customer service and made us feel welcome. Great employees

Excellent service by liliana, property clean i would recomend this location

It was a pleasure working with Marissa, I found the location to be very clean and up to date, the rooms I was shown were also very clean. The area was also a very nice location. Would do business there.

Every time you have a complaint. They don't say they can help you they say call corporate. Poor customer relations!! Also they raise the rates every 6 months and you can't get them to comp it like some other places do. If advertised rate is less they still won't change it. Not good for long term storage. Started at 169 a month now I'm paying 298 and I do autopay.

I got the perfect unit and perfect size! Thank you Marissa

Very helpful and pleasant.

Marissa was my rep and she was fantastic. Great service with a friendly smile. Facilities are well maintained and everything was Thoroughly explained to me.

The service here is excellent. Liliana is the best. She is very helpful and has a positive attitude.

Marissa helped me with all I needed to move in. She was polite and professional. Liliana was also very helpful. Thanks so much.

Jesse gave us a good customer service

Good customer service by Lilliana, she is very kind and respectful, excellent people person

Liliana has been amazing, there are no words to describe how fantastic she has been with us throughout this rental process. From the beginning she has been smiling, providing the correct information to us. She was super nice from the day that we rented the unit, this is my first time renting a storage unit and Liliana gave us an amazing experience. She went above and beyond in everything! If you are planning to rent a unit, you must go with Liliana.

Liliana and marissa gave me excellent customer service. Facility very clean.

Excellent service today by Marissa showed me the unit, provided all information and answered questions in detail. Even waited for me to retrieve my bank card from home without fuss. I love the service from this location

Very nice clean and organized facility with very good staff, specially mrs.liliana who really helped me, amazing business

Liliana Was so helpful she showed me so many options .very caring, Polite and very helpful. She made my experience at public storage a great one and I’m definitely requesting to see her whenever I return . Thank you!!!

Great customer service

WORST CUSTOMER SERVICE

Excellent service, friendly, helpful, great location, Thank you Lili and the rest of the people that works there for all your help 😙😙😙

Great customer service. Very clean and pleasant storages.

Liliana and Marissa are the best customer service in my life

The best place everrrrr!!!! Lilliana and Marissa are like family now. They make life so much easier

Great customer service

Excellent customer service. The store manager, Liliana solved all my inquiries in just minutes. Hope to keep in touch with her. Keep the good work! Best place to keep my belongings

Best customer serivce ever liliana and Marisssa

Liliana provided the ABSOLUTE WORST CUSTOMER SERVICE. Cannot even call her a property manager, not even a professional

Amazing customer service Ileana was able to answer all my questions

Clean and well-maintained value for space.

This place is great and the customer service provided by a gentleman named Dre was outstanding. The units here are clean and well conditioned. I'm almost certain I wont have any issues storing my things here.

Helped my boyfriend move his stuff into storage. The facility is clean and well conditioned. Staff is very nice. Dre answered all our questions and concerns. Great customer service.

A little pricey but in a great location

Perfect storage place , nice , clean , and neat. also friendly , me and my mom was helped by a guy name Dre Bowe. Did a fantastic job and he was very helpful and friendly as well as the other two women. Recommend this public storage 👍🏽

Service

Excellent service by Lilian. Very helpful. She went above and beyond. Thank you Lilian!

Very nice people and secure place to store your stuff

Excelente servicio por parte de Liliana, muy amigable y cordial. Excelente lugar, limpio y ordenado.

WORST CUSTOMER SERVICE!!!! I got there 45 minutes before they closed after making a reservation online and the door was locked with the manager Liliana inside. Several other customers came to the door and she would not open! I returned the day of move in and Maritza helped me and could not figure out her payment system, I wasted 45 minutes waiting for her to figure it out until finally I gave up and went to another storage near by. GO SOMEWHERE ELSE