Public Storage Self-Storage Units at 9495 Sheridan Street, Hollywood, FL
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 46/moSmall 5'x5'
$ 46/mo $61Best Price Label
- Climate Controlled
5'x5'Online only price$ 47/moSmall 5'x5'
$ 47/mo $62Best Price Label1 unit left!
- Climate Controlled
5'x5'Online only price$ 65/moSmall 5'x5'
$ 65/mo $86Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 82/moSmall 5'x10'
$ 82/mo $109Best Price Label
- Climate Controlled
10'x4'Online only price$ 100/moSmall 10'x4'
$ 100/mo $133Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 110/moSmall 5'x10'
$ 110/mo $147Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x15'Online only price$ 132/moMedium 5'x15'
$ 132/mo $176Best Price Label
- Climate Controlled
10'x10'Online only price$ 147/moMedium 10'x10'
$ 147/mo $196Best Price Label
- Climate Controlled
10'x10'Online only price$ 174/moMedium 10'x10'
$ 174/mo $232Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 223/moLarge 10'x15'
$ 223/mo $297Best Price LabelHurry!
- Climate Controlled
10'x20'Online only price$ 252/moLarge 10'x20'
$ 252/mo $335Best Price Label
- Outside unit
- Drive-up access
20'x10'Online only price$ 264/moLarge 20'x10'
$ 264/mo $352Best Price Label
- Climate Controlled
10'x15'Online only price$ 312/moLarge 10'x15'
$ 312/mo $415Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Hollywood
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Hollywood Storage Units Near Florida's Turnpike
Hollywood Public Storage, sitting on the northwest corner of 89th Avenue and Sheridan Street a few miles east of Florida's Turnpike, has a huge selection of cheap self storage units.
Cooper City residents can grab a 5x5 unit to store seasonal items, including clothing or household decorations, while a 10x10 unit is the perfect place to store outdoor gear and athletic equipment, whether it's hiking and biking essentials or surfboards and paddleboards for trips out to the coast on Highway 822.
Adjacent to the vast Brian Piccolo Sports Park and Velodrome, a 10x15 unit can easily store softball, soccer, fishing and cycling gear year-round.
Whether it's an indoor storage unit, an outdoor storage unit or a climate-controlled storage unit, this location has plenty of options for customers to choose from, including individual storage lockers for smaller loads.
Looking for somewhere to store a vehicle? This facility also offers rental spots for cars, trucks, SUVs, RVs and boats, as well as enclosed units designed for vehicle storage.
Easily accessible from the area's major thoroughfares, including Stirling Road, University Drive, Pines Boulevard or Flamingo Road, it's a great location for residential and commercial storage customers throughout southeast Broward County.
Whether it's the beachfront community, the historic downtown area or one of the many buzzing business hubs around town, Hollywood has something for everyone – and when space gets tight, turn to Public Storage for affordable answers.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 529)
Liliana was amazing. Healthful, knowledgeable, and fast. Highly recommend her.
Jenn was very helpful and patient with every step.
I have my unit at the public storage in Port St. Lucie. I went into your Cooper City public storage with my daughter. “Awilda”- she was excellent. Assisted me with a problem even though I had my unit in PSL
liliana was very good and helpful! the best
Liliana has the Best Service, very helpful and caring!
If I could give more stars I would! Liliana is the best! Amazing customer service. The units are clean and as described. The prices are fair according to the units. I feel my items are safe here. Definitely recommend renting here!
10 stars!! If you need a unit make sure to come here with Liliana. She has the best customer service. The units are big and clean. The area is big enough to move in freely. Come here for a store unit!
Ms. Awilda was very helpful and handled the entire process smoothly.
Nos atendió Liliana excelente servicio , nos ayudó en todo lo que necesitábamos . Muy agradecidos
Great service and friendly staff, Liliana was very helpful!
Liliana was very nice with her service and took the time to explain and provide us with the best service. She did an outstanding job!
Lili and Belinda treated me with the best customer service. This is my 2nd time storing with them and I would not go anywhere else.
UPDATE: RUN!!! RUN AWAY FROM THIS PLACE AS FAST AS YOU CAN! Was a 5 Star experience moving in, once you move in though you quickly discover how subpar the facility & its practices are compared to Sunshine Self Storage next door. 1) No flatbed hand trucks avail for use, after the front office closes at 6pm. 2) The wireless elevator system is a nightmare if you have more than one storage unit on separate floors. 3) Property Manager and the Corporate Office both have different information to give when you request information pertaining to the practices/rules. Liliana although angel-like at first during move in really didn’t seem as friendly when she -contrary to what her co-workers (Even her senior who I spoke to over the phone) deemed as unfair, wouldn’t allow me into my unit although it was paid current. Something also tells me that maybe if I was of a lighter skin color I would’ve been treated more appropriate. Very disheartening & disappointing, especially since we are both MINORITIES. 4) No staff present even though there is supposed to be someone available to help the customers up until 6pm. Imagine renting from a storage company spending hundreds of dollars $, only to realize that there’s no one in the office to assist or aid you, when the sign on the front of the door says someone should be in office until 5 or 6pm. Terrible. *Please see CeCe LivingLife’s post a year ago. I wish I would’ve read it before allowing Public Storage to profit off of my hard earned money. I will celebrate at Tootsies Cabaret once I part ways with this atrocious company. Never again.
Liliana was wonderful. Extremely helpful and a pleasure to work with. I highly recommend the facilities.
Lilian she is great she did a great job. She is very professional and she deserve a raise. Hats off to her she is an asset to the business. Five star for her.
Lilian & Balinda IS AWESOME!! They both made me feel welcomed and it was a great experience ❤️❤️❤️❤️❤️❤️❤️❤️
Great storage area! Liliana was very nice and helpful.
In all the public storage that I’ve been to this location which is at 9495 Sheridan St., Cooper city has been the best location on arrival Miss Awilda have been sweeping and cleaning. This place is spick and span. She needs a salary increase because she’s amazing and working so hard she’s been cleaning the whole place. I can actually eat off the floor and the lobby is so very well organized.
Today I meet with Mrs.Awilda she made my storage experience the most enjoyable and delightful as it could be. Mrs. Awilda is very professional and most of all grateful to the community. I would recommend anyone to do service with this company and her. Anytime I need to do a move I will be using this location and would like to work with her.
Liliana me atendió muy bien 👍🏻👍🏻
Terrible attitude and worst customer service
Excellent customer service provided by the lady named Liliana i would recommend this place and ask for her
Liliana was so helpful with all of us, the attention was great
Came to public storage stressed out for a good size . Liliana was able to show me what to expect and help me get a good rate . She was very nice and gave me great service made me feel welcomed. She was aware of everything that was happening and made me feel like she managed the business well. Great choice for employee.
EXPENSIVE AS HECK!!!
Awilda was a true professional who came in on emergency notice to cover for the property manager and was clearly attentive to my needs as I needed a storage unit. Awilda made my experience pleasurable and is a true asset to Public Storage and the community in general.
Just now I rented one of your units and Lilly Ann helped me sooooooooo much.I am sooooo happy and thank yoj Lilly Ann you did a great job I sppreciate it a lot God Bless you all
Very helpful and enjoyed myself here OK
Great customer service from Liliana. I recommend 💯 thanks.
Liliana is great, very helpful and professional, good customer service, thank you
Liliana she was great it the best person in the world I love that I came here
Lillian excellent service very professional!
Awilda is an amazing employee. Each time I have an encounter with her she is always pleasant and is very professional.
The manager, Awilda. Was very helpful and guided thru the process.
Liliana, super exelente atención. Muy diligente amable y rápida 😉 explica todo muy bien
Excellent service by liliana, property clean i would recomend this location
Lillyanna is the soul heartbeat of this public storage facility. Without her the place would truly not operate. The only good thing about our experience.
Lillian provided excellent customer service. Property is clean and well maintained.
Horrible cancelation policy. They charge you a LOT.
Liliana was very helpful and good customer service
Liliana was very helpful and good customer service
Awilda helped me with selecting the best unit.
La señora Liliana nos prestó un servicio excelente 👌
Liliana me brindo un excelente, servicio muy amable y profesional
Liliana and Tameka are amazing. Made the process very easy and quick. Great prices also. Highly recommend it.
Liliana, it's been around two years since our shed was destroyed by a hurricane and we haven't had space for our memories. In order to save what little we could salvage, I stopped by and you were kind and nice to me and my family. I'm very thankful for your help when I needed it most. God bless you and I'll always wish you the best 💕💕💕💕
Excelente atención muy profesional es un gusto haber conocido a la señora Liliana, recomiendo este lugar 100%
Liliana was great! This was my first time ever renting a storage unit and I felt feeling confident. She gave me techniques/tips I could use to resolve any issues that could arise. Her customer service was top tier!
Store 25705 JOHN is awesome and very helpful!!! wonderful person
Great Service from the moment I walked in the building.. Awilda was very kind and attendive as she with helped me upgrade my unit.. Thank You Awilda 100% customer Service
Awilda S. was super helpful and made the opening of an account very enjoyable. Thank You! 😊
Tameka provided excellent customer service!
Liliana, nos prestó un excelente servicio y nos ayudó para rentar el storage
Lilian and Tameka did a wonderful job with helping me and the customer service was very helpful and good as well thank you guys..
Mi referencia es para la trabajadora AWILDA, ella es una trabajadora increíble, muy atenta, muy servicial y súper comprensiva; le doy 100 puntos por su servicio, si necesitan ayuda y orientación recomiendo a AWILDA.
Awilda was absolutely amazing & helpful. And help us save money on the last minute to rent a space on Feb 1. Thank you so much.
Lillian is always the most pleasant helpful individual every time I come. It doesn't matter what I need she gets it done. Never have I seen her not here or the people looking for help and she not be able to assist. Her customer service is A1.
Great customer services very friendly…
Liliana was very helpful and kind. She explained the process step-by-step Great customer service. I totally recommend this place.
Today I came to the public storage at the Cooper city location because of an issue with a payment. Liliana the property manager was awesome helping me through the issue. She own the problem and found the best way possible to help me. She was incredibly amazing. I was very upset, but Liliana was able to help me and to understand my frustrations.
Awilda was amazing!!! She is so professional and helpful and there for me!
Awilda was very helpful & responsible & knowledgeable. It was great
Very friendly staff. Awilda was patient and kind during the entire process.
Liliana helped me with my storage unit rental and I couldn’t appreciate it more!! Go to her if you want the best service around town!!!
liliana was the best and was very helpful to use best customer service ive seen im happy she was helping use thank you for youre help
Liliana gave me an excellent customer service I recommend this storage and ask for this amazing lady
To $$$$ and staff always with attitude
Liliana was very helpful and also has excellent customer service!!
Liliana is the best, she helped me find a much better deal than what I currently have. THANK YOU LILI!!!!
The very first time I went to the storage I spoke with Liliana I was uplifted she listened to all of my worries and guided me the best way I thank God I went that storage. Liliana is a very worm and gentle person she goes over and beyond to make sure you are happy and satisfied with what you are getting . She is the best. Thank you Liliana God Bless you always.
This is a horrible setup, unless the elevator is on the floor you are on, you cannot call it so you are literally stuck. Call boxes throughout facility do not work.
A big thank you to Ky'l for assisting me with renting a unit he's so helpful he even assisted me with a t.v. box, & a chair because I was having cramps in my leg I will always definitely recommend anyone to store their items at this Public Storage!
Liliana was amazing she provided me an excellent customer service
Awida was amazing 💕💕 she was patient,very informative and helpful✅ please keep her happy
Lilliana was very helpful and knowledgeable, with great attitude.
Easy to rent and very clean
Had a great experience with awilda shes very informative and nice to deal with ask for her ! Thank you ALWIDA
This location is very fortunate to have Liliana here working and making sure every customer is helped properly! Liliana was very kind & attentive to when we first walked through the door! She took the time to really assist us in all aspect of renting the proper space/size we needed! Thank you very much Liliana for all your help!
Liliana gave me exceptional service was patient , even when I had a attitude . You guys should definitely get her some help .
Went in to ask for price information and the manager who greeted me was Awilda. She was very friendly and greeted me with a smile, answered all of my questions and did not rush me. I hate moving but she helped put my anxiety at ease, helped me choose the right size and perfect fit to my budget. One happy customer will definitely recommend this clean location 👌
Angela and lili great customer service
Lilliana and Angela helped me with my storage unit and they were extremely nice and helpful!
Wonderful customer service from Liliana, very professional and highly recommend this storage facility. Thank you again for all your help. God bless you 😊
Edit: Today 7/28/22 I had a EXTREMELY different & pleasant experience. Liliana is exceptionally friendly, courteous & knowledgeable, which is the same wonderful person I dealt with, when I first got the unit. I believe if shes a great asset to this company. She solved my problem with ease & understood what I needed. She goes above & beyond the customer service from the 800 numbers I previously experienced. Because she changed my experience to been very accommodating, I will change my rating to 5 stars⭐⭐⭐⭐⭐ Liliana definitely is who I want to deal with from now on. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ RATING IS ACTUALLY MINUS STARS. This place is past incompetent. I have paid 3 months so far & every time I need access to my storage space. Theres no access. Managers leave the place before they're suppose to, its 4:00pm & they office is closed when the door says 6:00pm, carts are locked or disappeared somewhere so I cant use any carts to move my stuff. ELEVATOR DOESNT WORK. Yeah, when you 1st go in to start an account, managers are friendly & accommodating until after they get your business & you call 800 CST service, after that it's all downhill from there. These pleasant posts are LIIIIIIEEEEEESSSSSS. Theres NO WAY these people are not having a difficult time. I rarely go to my storage & I have had a problem EACH & EVERY TIME I GO & call cust serv number. So the chances of these reviews been lies are greater than none. I have called countless of times & left messages for a district manager & NOBODY CALLS BACK. DONT WASTE YOUR MONEY AT THIS PLACE & SAFE SOME AGGREVIATION. DONT EVER DEAL WITH THESE PEOPLE!!!!!!!!!!!🚩🚩🚩🚩🚩🚩 NOT ONLY THAT THEY HAVE INCREASED THE RENT $40 AFTER 3 MONTHS OF RENTING HERE...RUUUUUUNNNN!!! THEY ARE THEFTS.
Liliana gave me great customer service 👌
Wow excelente customer service provided by Liliana also property super clean. I'll recomend this property and ask fir this lady
Great service and they were super nice
Lilian was very helpful and patient Thank you....
Great customer service and property location.Thank you Awilda for making this process so smooth!!
Had a great experience moving out of my unit, and Awilda was a huge help!
Awilda made things fast and seamless. Thank for your excellent customer services.
Liliana did AMAZING. Thank you for having people like her working here!!!
I had a wonderful experience. I was helped by Lilana she was a huge help!
Liliana was very professional and help me a lot.
Liliana was fantastic! What a pleasant experience!!!
Lilian啊provided呢安excellent service i recommend this place
Awilda was spectacular and very friendly. Helped us to find exactly what we needed. Exellent person!
Place is clean, and staff is very helpful.
Liliana Liliana at this location went Far and Beyond customer service she really help me she is the best
I camefir help and Liliana was really helpful i recomed her
Amazing service provided by liliana wow i love her.
Nice place awesome custo.er service by Awilda
Gracias awilda eres la mejor
Fantastic service provided by Liliana I recommend this place and ask for her
I have a unit here and I very happy with the service provided by Liliana. Excellent customer service
Liliana do an excellent job renting my unit
Liliana was very coopertive and i do appreciate her services....thanks very much. I will in the future recommend more people here.
Lilliana awesome help.
LA MEJOR EXPRERIENCIA. GRACIAS Sra Liliana y sra Lizi RAPIDO Y EFICIENTE.
Lillian desirve 10 stars very professional
Awilda was super friendly and efficient. I was able to quickly rent a space and be on my way. Certainly would recommend doing business here
I would not recommend the storage house to anyone that wants to deal with people that are not professional when I got in touch with corporate they told me they had a lot of calls to answer and didn't have time to listen to what I have to say I was not surprised
Great customer service by Awilda and Liliana.... I highly recommend this business....
Great customer service by Awilda and Liliana highly recommend this business !!!!
My experience with Lilian’s& awilda were extremely informative, helpful and very understanding and sensitive to my needs in regards to getting a storage unit for my mother that was moving from The villages in Florida. The process was painless and a pleased to work with both of these extraordinary women. I have rented storage units at other places before and have never experienced exemplary customer service as I did at this specific location in Cooper City. Both of these women deserve a promotion hands down. Truly an amazing team!
Lilliana and Awilda are the best!! Explained everything great and are super friendly !!!
I was there today, Liliana was very helpful and nice. Thanks for and excellent job
Lillian was excellent during my move in process. Helpful and cheerful. Beautiful smile can’t wait to see her again.
Liliana was absolutely amazing n wonderful all at the same time. Exceptional people skills and extremely delightful!
Easy access to outside units by using technology touch less
Liliana was very kind, helpfull, and explainative. She makes me feel very at home. That is the kind of worker that everyone needs to hire in their place.
Liliana was amazing! I will never use another storage facility. The elevator was having an issue, and she went way above and beyond to help others and myself. Amazing customer service! Just because the button/ function to the elevator, through application, was not working….. you can still use your code. Just as easy and just as fast! She is quick on her feet, and amazing at problem solve. Great employee!!!!
Hands down one of the rudest women I’ve ever met! Every encounter with the property manager leaves me ready to pull teeth. She’s very disrespectful and funnels you false info to give you the run around. I was in the office requesting to have her remove their lock off my unit and she gave every excuse she could think of to stonewall the opening of my unit that was paid to date. Took me calling corporate on her in her face for her to realize she was flat out wrong and simply being a Karen. Day and nights difference on how she treats different races. I was disgusted with her behavior and her coworker was too and ended up leaving the office due to the nature of her behavior and attitude. Facilities are ok but if you want folks that actually treat you like people then go to the public storage on university! The property manager there is sweet as pie and a breath of fresh air compared to Sheridan!
Liliana gave me an excellent service I recommend this place
Liliana was a beautiful person! Great customer service...Thank You Liliana
Liliana did a wonderful job showing us the units and was very informative and friendly. Great experience and customer service
Great service. Lilianna
Liliana has been an excellent property manager. She has been extremely helpful and efficient. We really appreciate her hard work. It's my pleasure to do this review- Sarah S-K.
Kia and Lili were wonderful explained everything made sure I understood everything and gave me options on what unit would work for me.
Clean Excellent service Liliana she is very kind and respectful. Thanks A++++
Very clean and neat place. The manager Liliana was very helpful, she helped us find the perfect size and made recommendations in order for us to make the best decision. I really recommend this place.
Muy contenta con rentar mi storage en este lugar. Liliana es muy servicial y nos proporcionó bastante información. Siempre que vamos es muy amable y se asegura que todo esté en buenas condiciones. La locación también es muy conveniente.
The manager Liliana was excellent with the customer service, I will recommend the property, thanks for the good customer service
Got lost getting there. Well when ur upstairs they should have a better system to get to your locker because it took me three time to find the locker and the elevator. Like at the end of each area 21-22. I walked in circles like 3 times got very tired and frustrated. I should have know my locker too small for my things.
This place has prices that will definitely work with your pockets!!!! I needed something that wasn’t too big mainly to store my closet in and due to the fact that it was available I literally reserved saw and was able to use my unit in minutes. Their customer service was awesome, very attentive, fast and sweet! Martha assisted me today and I just loved her calm energy (and let me add advice not just about the unit but a quick life lesson, unfortunately this isn’t her designated store Haha!! Definitely a pleasant first time storage buy!
I just moved from New Jersey I’ve used this Public Storage facility, the faculty and management ran by Liliana is phenominal. The Customer Service is very professional, helpful, outstanding employees. I will recommend this to my friends and family!!!
Lilian was such a tremendous help. She made a stressful move so much easier. She has the best customer service I have received in a very long time. If I have to store anything I hope to work with her again. She is amazing
I must say I will recommend storing here because of Liliana. She was patient with me and was very informative. Got the correct sizes I needed because of her expertise. She is very polite and very helpful. Thank you again for all your help Liliana.
Excelleny customer service staff liliana was very professional and helpful i reccomend this storage with 5 stars!
Lilian was a great help today she was kind and patient as we view 2 potential storage. Her was greatly appreciated. We refer customers to her.
Excellent service, Was given detailed information by Liliana and Jeanette
Liliana and Jeanette provided exceptional customer service, excellent location
Clean, very helpful staff, safe!
Ilana location manager is an exceptional asset to public storage facility She goes way above and beyond to make your experience totally perfect If you want the best storage facility in all of FLORIDA your choice is easy..Nobody comes close
Lily was very friendly gave me all the information I needed leaving happy
Great location, pricing and features but it is Liliana who has made this such a wonderful experience. She communicates with me as needed and has helped so much in a fairly difficult process of relocating back to the US from Mexico. She gets 10 stars!
After a busy day and packing all week, I was very tired when I arrived at the storage, The Manager Liliana was very helpful and make the moving so easy, we had a nice unit with climate control and she let us use the carts to move faster. She was very knowledgeable about the storage business and very polite the entire time. The location of this property is excellent, in a nice area.
Clean location with Air condition rooms, elevator security and gates make it so that not anyone can easily walk-in if they don't already have a Unit from the front desk
Lilian was very pleasant and helpful and the storage space was very clean and ready for use upon my arrival!!!
Awesome service of Liliana
Liliana is amazing! She made the process 10x easier :)
was an amazing experience liliana gave me an easy way to move my stuff, she was very helpfull and explained me everything.
Excellent cordial professional knowledge service. Thanks so much Liliana
Un excelente servicio por parte de Liliana.
Liliana is a very professional person always willing to help and go the extra mile , she is always with a smile and great attitude, thank you much
Good service!!!!! Thanks Liliana.
Es muy gratificante cuando te sientes atendida con tanta amabilidad, profesionalismo como el que recibimos de parte de Liliana en este storage que hace sentir que tu día es y va a ser excelente. Gracias y Bendiciones.
Liliana was a pleasure to deal with today very informative and courteous at all times I hope this experience with this storage company is as pleasant as it was dealing with Liliana today...... Best Wishes
lilliana gave me an excellent customer service she always help me. I love this location
Romelyne is great!!!!! Excellent customer service
Thank you Liliana for your extra help, on a time like this " PANDEMIC "we need more people like you, KEEP UP THE GOOD JOB.
The service that I was provided with was great. Liliana did such a great job with assisting me and made my reservation/move-in a breeze. She explained anything that I was unclear about and made sure I understood what I was agreeing to.
Liliana was amazing and very helpful. Location was clean and accessible.
Liliana has been really helpful and professional, I highly recommend this location
Excelent service thanks Liliana
Marta y Liliana have an excellent customer service I love this location
Liliana was so helpful and patient, we could not dicide and she took us through the steps and smiled the entire time.
Liliana have me great service
My experience here at this Public Storage was great! As soon as I walked in to book a Storage Unit I was kindly greeted by Liliana the lady in front. She is very nice and helped me find the best price and size for my unit. I recommend this Public Storage to anyone who wants a courteous staff on site and clean environment for your storage!
Liliana understood all our needs and provided a clear solution fast. She exceeded our expectations on customer services and professionalism
Once more Liliana went that extra mile for us. Its easy to get things done with her. This property that she manages is always clean and organized leaving not just her but the corporation she works for in a very good position for future business
Liliana excellent servicio al caliente y muy inportante que es bilingual. Gracias
Excellent place clean ,perfectly located for my needs. Personnel nice and extremely helpful
Store super clean excellent service by liliana and Romely I will definitely come back.
Very excellent place, great customer service, this employee called romelyne and Lianna, were great people. Excellent personality, I can’t wait to go back. I recommend this place , 5stars.
La sra Liliana me brindó un buen servicio, recomiendo esta bodega
Martha helped us through the process. She was friendly, knowledgeable and helpful.
Liliana gave me a good service? Be patien. I love her
The young lady in charge was awesome, Very courteous. The unit excellent as well as the location. Will definitely recomend to family and friends.
Very good customer service
It was a pleasure working with Liliana.
Liliana excellent customer service, she helped when I really needed. I am so thankful.
Dria and leanna gave us good customer service and very helpful.
Martha & Liliana were so helpful and friendly. Love coming to this storage location.
Great service by Liliana! Very prompt and courteous, excellent customer service! Love it!
Very unique storage, starting from Martha and Liliana they are absolutely great with customers, thank you so much for all the great service I been received for the las year. Keep the great work and highly recommend this location.
Amazing customer service received from Marta and Liliana. They answered all the questions I had and super curious.
Thank you so much! Liliana I was desperate looking for storage and you were and Angel helping me kindly and with patience! Again thank you very much!
Horrible Customer Service, its like going to a used car lot. First month was $1 Buuut they add $15 twice for mandatory insurance a $22 admin fee then they try to charge $21 for a cheap lock. The $1 promo is only for a 5×5 box that can barely fit a bike and a few med boxes. When you question the charges they Lie and say it's the system they can't make changes, you can't use your own lock because the unit comes with one for $21. BAIT AND SWITCH AND BOLD FACE LIES. I could go on but hopefully you get the point. Except to Pay $63 for a $1 promo only to realize No Way a 5×5 is enough room for your stuff and now you have to kick up another $75. BUYER BE WARE, RIPOFF!!!
Great establishment. Staff and management very friendly and helpful from top to bottom. Well taken care of and very clean. Secured, private. Extremely happy with my experience. Would definitely recommend.
Martha is very friendly & helpful! She is an excellent receptionist/ front worker for a 1st impression! The storage units are very clean & carts are readily/ easily available.
Liliana was really helpful during my visit. We had a problem with the system and she handle it perfectly fine. If your looking for a space make sure to look for her she will explain everything perfect. 5 stars. Thank you liliana
Liliana, the office manager is so very efficient, helpful, hardworking and kind. The premises is kept very clean and secure. Ms. Liliana is a one woman power house. She always has helpful suggestions on how to get your treasures moved easily and safely in. I recommend this branch for personal and business purposes. 👍🏼
Best experience ever, Liliana resolve my concerns about storage. I used to have wrong concept about those places but definitely she changed my mind and put me in a perfect spot. Thanks Liliana people like you improve business above and beyond. Happy Experience 100 % recommended .
I would like to give a huge amount of gratitude to the amazing Lilliana. Her customer service skills are excellent. She went above and beyond when she didn’t have to, which resulted in a huge blessing for me and my wife. Employees like this are the sole reason big companies can feel like a “mom and pop”. Thankyou so much
I’m very picky and took me some visits to a few sites to pick this one. Liliana took cate of us and she was soooo nice. I always take longer than expected asking silly questions but she was helpful and very professional. I picked them because on top of the great customer service the facilities are well maintained and very clean. I highly recommend them ;)
I store my truck there
Rental prices too high, staff ok, cooling ok.
This public storage location is extremely clean and well-maintained. Our rep Martha was professional, friendly and extremely very helpful.
Liliana and Martha the best ever.
Typical storage unit, great prices, clean, newly renovated.
Excelente servicio! Recomendado 100%
Estoy bien contenta con los servicios de este lugar te atienden muy bien especialmente liliana Le recomiendo este storage 100%
Excelente servicio prestado por Liliana muy amable y cortés. Respondió todas mis preguntas, la propiedad muy limpia, recomiendo esta propiedad
Martha has an excellent customer service and very professional I will recommend everybody to visit and rent an extra space here you will get a super start service and help.
Great facility. The facility is clean and well lit. Martha was friendly and very helpful.
Very nice place! Friendly staff, and excellent customer service by Martha.
Iresha and Liliana did an excellent job,,,thank you
Liliana : friendly and professional service
Liliana... you are the greatest..!
Martha has an excellent customer service every time I need help she goes above and beyond her duties thank you Martha for all you do for the tenants at the store.
Martha was so nice and professional she made me feel welcome
Liliana helped me a great deal! Very helpful and knowledgeable!
Martha at Public Storage was extremely professional and very helpful. This public storage location is extremely clean and well-maintained. We would recommend them to anyone who needs a storage place.
I am grateful for Martha made my experience an easy process. She took her time to show me the storage sizes because I wasn't to sure. Clean and tidy ...
Excellent customer service provided by Martha today at ps very nice and courtesy person and her service was excellent I really recommend this store for your needs for extra space
I’ve been working with Liliane at Public Storage she is the best employee she walked me through everything that I needed she direct me anyway and I am so happy with Liliane
Very organized and fast check up. Thank you Martha for the great service.
Excelente atención del personal en la recepción, en especial de Martha que nos enseñó el “storage ” Recomendado
Martha fue una persona muy amable y me dio todas las explicaciones necesaria, me ayudó a cubrir todas mis necesidades. El lugar me encanto limpio y amplio
Good att whit Liliana she is amazing person.
I have been at this public storage for 3 weeks. Lillianna and Martha have taken care of all my questions. When there was a problem they gave me the answers needed. They treated me with respect.
Martha and Liliana are the best. I've been at Public storage since March 2011 and they've always been very nice to me and have went out of their way to help me.
Great customer service from Martha and Marissa, I’ll recommend this location
First time I used a public storage and my experience with Martha at this location was extremely satisfactory she has an excellent customer service and she explained all the policies and regulations about self storage I will recommended this store to everybody in a need for an extra space.
Liliana was excellent, provided awesome service.
My experience was amazing! Great customer service from Liliana!
Wonderful service and very helpful. Liliana answered all my questions and very personalable.
Liliana was an excellent help in explaining and getting us the size rental unit we needed. We hope all your employees are like her.
I Love this location. Excellent customer Service liliana and Marissa Always makes me smile when i visit. I recommend this location for anyone in the area to store their personal belongings.
Liliana and Marissa excellent customer service. Property very clea.thanks
Very clean, very helpful too the cart thing is a bit annoying
Great service by liliana thx for your help
Juan and Anthony are fantastic employees. They gave me great service and made sure I got the best space for my needs. Thanks guys!
Great service !! Liliana was amazing !! ♥️
Marissa and Lillian were amazing. Thank you for all you're help. Especially Marissa. Thanks again for all your help.
This location made it easy to choose where my stuff will be. Marissa had the best customer service and was eager to help me in opening up my storage unit today! Recommend going to this location and seeing Marissa!
Excellent customer service, property clean, liliana very helpful, very nice person
Deep clean property and the service provided by Liliana was extremely professional I would recommend this property and please ask for liliana
Liliana very nice person, treats costumer very good, and a hard worker..
I am very pleased with the service I received from Liliana and Marissa. I will definitely refer my friends and family to this location. The facility is clean.
My name is Hector with Clearview Pool Care inc. I am a business owner as well, if he was up to me Which it, at any given time that I need to use a public storage I will come to this location due to the fact that Customer Service It’s always been superior, I have had in the past different different experience with other people and nothing like maritza and Liliana they make you feel welcome and the value very much your business which I appreciate that very much, thank you
My name is Hayden I would like 2 let u know u have a lady name Liliana she is very awsome friendly respectfuland have very good knowledge of her job keep thank u
The customer service we received was horrendous, and I'm horrified to find out that the woman we dealt with, Lilianna, was the property manager. To start, we waited outside the front doors for a half hour while a sign was up saying that manager would return at 5pm- when 2 women did return, they removed the sign, unlocked the door, and walked away. They did not open the door to greet us, there was no apology, not even any acknowledgement. After we checked in, Lilianna gave us the wrong unit. She complained to her coworker about the system and the elevator right in front of us, and she did not lead or guide us anywhere- she stayed a good 20 feet ahead of us. We were told the gate closes at 9pm so we were sure to have the truck unloaded and out of the gate before 9pm, however, Lilianna and a man who refused to identify himself appeared, absolutely enraged, and ordered my husband to pack the truck back up and leave. The man also accused him of "doing something" to their gate. The experience was so disgusting, and I'm worried about my belongings.
Awesome service! The staff Marissa and Liliana are very friendly and responsive. That was my first time ever I need a public storage and the experience couldn't be better.
Liliana provided excellent service and facilities are immaculate thank you public storage
Jelisa is very helpful and great customer service
Best experience ever, The associate Juan Machado resolve my concerns about storage. I used to have wrong concept about those places but definitely he changed my mind and put me in a perfect spot. Thanks a lot Mr. Machado people like you improve business above and beyond. Happy Experience.
Juan Machado. He was Excellent ! Thank you!
Lillina was nice.
Tiffany was a great help!! She was very friendly and helped with all my needs!!
Very good service for both of the girls working her thank you.
Marrisa and Lilliana at the front desk where very pleasant and professional. Excellent customer service 🙂
Great storage awesome service
Just rented a storage space here and Marissa and Lily could not have been more helpful!! They both are knowledgeable, pleasant and they couldn’t be nicer people. Thank you both, you have made this an easy process 😊
Lilliana is such a great employee! She is very nice and funny.
Liliana provided me with all the information needed. She answered all my questions. Excellent customer service.
Liliana and Marissa are the best thing to happen to this public storage place. They are extremely hard working and go out of their way to make me a very happy customer. Thetly should be acknowledged for their dedication and hard working qualities.
Great customer service Lilliana, Marissa and Julisa very profesional they helped me with all my storage needs, I'll recomend this place.
Everything was great!!!
Good and friendly staff .
Great customer Service , very clean , great hour's air conditioning is a big plus .
Excellent customer service, Liliana was very helpful and courteous. I recommend this place
Great service and prices. Couldn’t be happier. Ask for Liliana. She’s very nice and helpful.
Jelissa was a great customer service. I recommend this place. Thanks for all the help 😊
Liliana and Marissa help me with my storage needs very professional excellent customer service will recommend to others
This is not the first time renting a storage unit in this property.WHAT A GREAT SURPRISE WHEN WE OPEN THE DOOR AND SEE OUR FRIEND LILIANA as ALWAYS she greeting us with a happy face and was extremely helpful and informative. It was a very simple process, mainly because of her. The unit is very clean, air conditioned (necessary in So. Florida). Many years a go we use to found a dolly at the hallway , she explained to us that change and now the dolly services are during business hours. That is probably because clients don't return. I would highly recommend this location!
I rented a unit here for 9 months. When I rented the unit, the staff was as nice as can be. I gave written notice2 weeks ahead of time and saw the property manager regarding my move out. I finished after hours and subsequently left town only to come back and be sent to collections after vacating my unit. After calling, the manager was EXTREMELY rude and basically called me a liar. Now they are attempting to get another full month of rent plus late fees. I believe they make this process more difficult by requiring you to go by the office in hopes they can get an extra months rent and no one should ever be treated like I was after trying to resolve the issue. Unprofessional and unacceptable.
The property Manager at this location(Liliana) is VERY uncooperative, Unprofessional and RUDE...WORST CUSTOMER SERVICE I HAVE EVER SEEN...Public Storage should be ashamed for having such POOR representation at this location..moving my things to another location because of her..she should be TERMINATED,AWFUL!!!! AVOID THIS LOCATION BECAUSE OF HER...SHE IS TERRIBLE!!!!!!
Helped by jelisa at this location. Customer service was amazing. Will be coming back in the near future.
Nice customer service, clean
Other than them not knowing direction staff was courteous
Very poor customer service. Would rather drive the extra distance for another storage unit.
Great experience , great attention and excellent customer service, thanks to Marissa for his dedicated attention. Aaron Torres
Just got my unit at Public Storage and Natayzha a new hire did a great job under the direction of her training From Lilliana. Great service, welldone!
Liliana is a very helpful and cheering person. I an very pleased with thir setvices
Great facility with great service!
I've stored with this facility for three years. While shorter on staff than many places- the staff (I've dealt mainly with Lillianna and Marissa) are very attentive and remember visitors.
We went to this Public Storage today. We had spoken on the phone to schedule an appointment for today after moving it from yesterday. The employees were very rude and and not helpful at all. Everyone there seemed to be very frustrated, including other customers who felt they were forced into paying for locks when they already had their own. Very disappointed overall
Absolutely fabulous experience. I have had problems with other companies. This place though is wonderful. The absolute best is going to the office and seeing Marissa and liliana are amazing. The deal with everything professionally while smiling and making me feel extremely welcome. They are both amazing.
Great service! Marissa and Liliana we’re very nice !
Marissa and Lilly go out of their way to provide excellent customer service. They make it easy for me every time I call or visit my storage space.
A great help!
Marissa was very helpful and friendly in showing me around the storage facility. 5 stars to marissa and public storage 😁
Very nice staff.
Very pleasant and considerate staff.
It has been a pleasure at this facility working with Marissa and Liliana. I am so very greatful for the assistance I received. I was estremely distraught when I came here looking for a locker and was so blessed with the assistance.i was given a locker very convienent because i did not want to go on the upper leveling
I honestly don’t know where to begin. 4 months ago I brought to Lilly’s (the office manager) attention that there were rats in our unit. Nothing was done...3 MONTHS ago they finally put rodent housing ACROSS the road from our unit. I again went to talk to Lily about our unit this time with pictures and was told there was nothing more they could do. I would need to file a claim and contact Kristine the district manager. So for the past month we did have Truly Nolen out to put traps in our unit and MULTIPLE calls to Kristina with no success. We now have a live rat stuck on a trap, items ruined that CANNOT be replaced, Office help that is useless and oh yeah still no call from Kristina. Unless you want your possessions ruined, don’t rent here!
Great service from both reps Marissa and Liliana.
RATSSSSS. Horrible service rats everywhere dont storage her the company and head manager wont do nothing and even if you pay for insurance policy wont cover or help you or even gove you a phone call
Great service! Marissa and Lilliana were super nice! Marissa was very detailed and I appreciated her customer service!
Liliana me presto una excelente y cordial atención, es muy professional en su Gestiones.
Great place to go
Liliana was a tremendous help when I went to Public Storage. She made sure to explain everything clearly for me and answered all my questions. The facility itself was very clean and bright.
Excellent service from Melissa and Liliana. Customer service exceeded my expectations. Only place I would go to.
Great experience. Lilliana and Marissa made it easy for me to move my belongings in storage. I enjoy this place so much I recommend to everyone to come here.
Great customer service from Liliana
Liliana me atendió de una forma muy especial y le hace buena promoción ala compañia
Can I be in my storage past 9pm? Will the gates let me out?
Liliana.nos atendió.supremamente bien.y un excelente servicio.gracias
Great customer service by Liliana i would recomend this place to my friends
Liana is the best repsentive. I was moving into my unit by myself seen I need a little help with one piece she didnt hesitate to help me. Greslat service! Thank you..
Liliana and Marissa gave me a excellen service, they are amazing.
Awesone service by Liliana im very happy with her always she smile i recomend this place
Marissa, was great with getting us started with our storage space
Awesome place facitility very clean Marissa and Liliana help me with my move in needs I'll recommend this place😊
The girls in the front lilliana and marissa are amazing and so helpful. Excellent people skill.
I loved it! Liliana and Marissa have everything under control! Very clean and very good with all customers!❤️
Today, I went to 3 storage facility locations all different companies and 1 other Public Storage- All promising false dreams ! 🤦🏻♀️ and I must say Lilliana and Marissa were amazing!! 😉 They helped me save 360$ & I loved it that during my inspection I noticed the place is very clean inside and out. Lots of outside lighting and convenient Moving Truck Unload Dock!! Yay!!! I loved the Liliana was very transparent, honest regarding the prices and disclosed any fees!! I also appreciated her patience in showing me my options in the available units and fees, and the pros and cons of the units too was very educational. In addition, what I too find very little in Broward is that they were bilingual and that too was special since my mom did not speak English. Thank you for the service and experience.
Liliana is a Excellent and professional employee, and is always with a big 😃
Liliana... today I Carrol Marrah visited and rented a storage space , the service was excellent, thank you very much, need more customer service representative like you !!!
Excellent customer service provided bueno Liliana im very happy.
In my experience Over the years I can't say I have never been treated so well. Liliana has always been helpful and great attention. Making my life easier. I wouldn't highly recommend it.
Marissa and Liliana are awesome they help me with all my storage needs
Estoy muy agradecido con Liliana,pues es exelente persona y muy servicial.
Awesome customer service.. staffs are nice and professional to customer
Great service from Liliana the property manager, she gave us very important information about the right size of storage we were looking for a 3 bedroom house. Also when she recommended boxes for packing, the moving was a lot easier.
Lily gave me excellent customer service facility very clean will recommend to come here
Liliana was very helpful and courteous. I will always recommend this location.
Rent tooo expensive
Liliana and marissa great people made us laugh, Made our day and great price
Lilian and marissa were both amazing. Great customer service and made us feel welcome. Great employees
Excellent service by liliana, property clean i would recomend this location
It was a pleasure working with Marissa, I found the location to be very clean and up to date, the rooms I was shown were also very clean. The area was also a very nice location. Would do business there.
Every time you have a complaint. They don't say they can help you they say call corporate. Poor customer relations!! Also they raise the rates every 6 months and you can't get them to comp it like some other places do. If advertised rate is less they still won't change it. Not good for long term storage. Started at 169 a month now I'm paying 298 and I do autopay.
I got the perfect unit and perfect size! Thank you Marissa
Very helpful and pleasant.
Marissa was my rep and she was fantastic. Great service with a friendly smile. Facilities are well maintained and everything was Thoroughly explained to me.
The service here is excellent. Liliana is the best. She is very helpful and has a positive attitude.
Marissa helped me with all I needed to move in. She was polite and professional. Liliana was also very helpful. Thanks so much.
Jesse gave us a good customer service
Good customer service by Lilliana, she is very kind and respectful, excellent people person
Liliana has been amazing, there are no words to describe how fantastic she has been with us throughout this rental process. From the beginning she has been smiling, providing the correct information to us. She was super nice from the day that we rented the unit, this is my first time renting a storage unit and Liliana gave us an amazing experience. She went above and beyond in everything! If you are planning to rent a unit, you must go with Liliana.
Liliana and marissa gave me excellent customer service. Facility very clean.
Excellent service today by Marissa showed me the unit, provided all information and answered questions in detail. Even waited for me to retrieve my bank card from home without fuss. I love the service from this location
Very nice clean and organized facility with very good staff, specially mrs.liliana who really helped me, amazing business
Liliana Was so helpful she showed me so many options .very caring, Polite and very helpful. She made my experience at public storage a great one and I’m definitely requesting to see her whenever I return . Thank you!!!
Great customer service
WORST CUSTOMER SERVICE
Excellent service, friendly, helpful, great location, Thank you Lili and the rest of the people that works there for all your help 😙😙😙
Great customer service. Very clean and pleasant storages.
Liliana and Marissa are the best customer service in my life
The best place everrrrr!!!! Lilliana and Marissa are like family now. They make life so much easier
Great customer service
Best customer serivce ever liliana and Marisssa
Liliana provided the ABSOLUTE WORST CUSTOMER SERVICE. Cannot even call her a property manager, not even a professional
Amazing customer service Ileana was able to answer all my questions
Clean and well-maintained value for space.
This place is great and the customer service provided by a gentleman named Dre was outstanding. The units here are clean and well conditioned. I'm almost certain I wont have any issues storing my things here.
Helped my boyfriend move his stuff into storage. The facility is clean and well conditioned. Staff is very nice. Dre answered all our questions and concerns. Great customer service.
A little pricey but in a great location
Perfect storage place , nice , clean , and neat. also friendly , me and my mom was helped by a guy name Dre Bowe. Did a fantastic job and he was very helpful and friendly as well as the other two women. Recommend this public storage 👍🏽
Excellent service by Lilian. Very helpful. She went above and beyond. Thank you Lilian!
Very nice people and secure place to store your stuff
Excelente servicio por parte de Liliana, muy amigable y cordial. Excelente lugar, limpio y ordenado.
WORST CUSTOMER SERVICE!!!! I got there 45 minutes before they closed after making a reservation online and the door was locked with the manager Liliana inside. Several other customers came to the door and she would not open! I returned the day of move in and Maritza helped me and could not figure out her payment system, I wasted 45 minutes waiting for her to figure it out until finally I gave up and went to another storage near by. GO SOMEWHERE ELSE
A large Public Storage should have more than one moving cart available to its customers.
Had a great experience with the wonderful staff here Marissa and Liliana, they were able to meet my storage and billing needs. Forget paying online when you can get amazing customer service at the store. Thank you ladies for all your help!
Must helped person that I ever met, In all form and way, most caring person that resolved any problems that u bring to storage, thanks Liliana love u you!!
A reliable warehouse company with convenient storage rooms.
Ms. Liliana is amazing, she is very professional and courteous!!
EXCELLENT SERVICE , COSTUMER VERY HAPPY !! (was that loud enough?). what a nice surprise when I come to the property this am and found out that OUR PROPERTY MANAGER Liliana was Back in the office again. with a smile and positive attitude. we receive the nice Good morning that was missing since she was out.Thanks Liliana for coming Back. You make our day ,knowing that you are back and we dont have to worrie to look for another place.
Juliana great customer service, very friendly
Clean and protection what else can u want cheap to
I've been thinking about trying to get information. I drove 35 mins down. They have additional employees working. If you need to get inside or have questions there's nobody to assist you until someone comes back from a lunch or bathroom break.
Excellent customer service. The store manager, Liliana solved all my inquiries in just minutes. Hope to keep in touch with her. Keep the good work! Best place to keep my belongies
Definitivamente un servicio muy agradable y eficiente, Las muchachas, liliana y Marissa son muy profecionales y quedamos sumamente satisfechos
WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN MY ENTIRE LIFE! I had an emergency where I needed to evacuate from my apartment and put everything into storage. Liliana the manager had called me to confirm my reservation, and I told her I would be there between 3pm-4pm that same day. I arrived with my parents at 3:05pm and there was no manager in sight and the doors were locked, with a sign that said the manager would be back at 3:30pm. Liliana never mentioned that she would be closing the store at any time. She came back at 3:30, didn't even greet us, could. not look us in the eye, and provided the WORST customer service humanly possible. Her attitude and lack of interest in helping us understand the contract was beyond frustrating and insulting. I did not feel comfortable leaving my belongings here and I still don't, but I had no other choice location-wise. I hope I NEVER have to deal with her again, and that she is not the only manager for this location. If you come to this location and Liliana is the only person onsite, GO SOMEWHERE ELSE
Ms. Maritza y lilliana para mi experience personal fueron muy attentas conmigo me ayudaron cuando mas lo necesita tienwn tremendas professionals thank you so much i will always do business with u guys always .
The storage units are clean and well lit and the prices are fair
I recently used the storage unit St Public storage special service for liliana and marissa I will recommend this place
This Location is amazing. Lili is excellent in Customer Service always Smile.
Wonderful and polite staff. Clean facility and easy to find location. Update: be warned...your monthly rate will be raised within a few months of moving in. Scam alert.
Publix stores at Sheridan and Douglas, customer service there was awesome the best and Mrs Maggie and Lillian they were awesome very pleasant... they were so polite, not to mention they have great smile.
Gracias por todas las atenciones y el excelente servicio. Agradecida
Great people, excellent customer service, friendly people. They are amazing
Maggie and Liliana were the best! They treated me great and were a great help and gave me good rates.
Great place! Awesome customer services
Very courteous and helpful and I make feel special I would recommend this place. Thanks Maggie and Liliana
Excellent service, Maggie was very helpful and amicable.
Maggie and lilianna did great :)
Lilliana and Maggie were very helpful and accommodating. So glad I met them and we're so informative I will refer clients and ask for them.
Best storage ever! My husband and I are really pleased by the awesomeness that we are met each time that we meet with Ms. Liliana and Ms. Maggie. Both of them provide the best customer service we have ever receive in public storage!! Keep it up!!
Great staff, clean facility, 5+ experience!!!
Lillana is a good worker and she works with you on your payments. I have been dealing with her since 2011 and she has gonna out of her way to help me
I love this place for some reazons.... location.very clean and more but the really good one it's the service provided by LILIANA 100% polite and knowledge
Best storage facility. Extremely clean. Would highly recommend. Liliana has been the best Manager and had been extremely courteous and helpful.
Thank you Maggie for the great customer service you was very informative and helpful with all..
Maggie me ayudo muy. Amable y profesiional las bodegas muy limpias los recomiendo
Outstanding service from Magie. Keep employees like her and you'll get more business.
Very nice stores. Very sweet employees. Love them both
The service was great! Maggie was extremely helpful and kind! 100% recommended!
I've been renting a unit here for a few months, one of the hinges on the door is broken, I have requested to have it fixed multiple times to no avail
Great service!!! Maggie was just wonderful and very knowledgeable. A+
Loved the service. Lilian and Maggie were great.
Liliana is very nice person, helped me a lot when I move the storage.
Liliana was spectacular. She was so nice and helpful. The unit is spacious and a great price. She answered all of my questions and made me feel really comfortable about signing the contact.
I am glad that people are actually giving these people 5 stars.... However, to me, they are the worst. Each experience is different. If everything goes as planned then they are good. But if there are issues to be resolved... Wooowww it's a whole new ball game. You receive no help, no compassion, no alternatives. I would never ever rent with them again. That is a promise. 1star is too high in my opinion. Believe me, I will spread the word and bring this rating down because your company does not deserve that 4.8 rating.
Fantastic staff, always helpful, courteous, and professional. Extremely clean facility. I have more than 1 unit and could not be happier.
This facility and the ladies who work here are so great! They understand the stress of moving and make everything as easy as possible. They are the best.
Mggie was the got me a great price and great service
Maggie & Liliana were awesome. I was always greeted with a smile every time. I felt safe going to my storage room. My overall experience with Maggie & Liliana was fantastic. I will definitely recommend this storage facility to everyone. Maggie & Liliana Thank you for your superior customer service
The service on this location is amazing liliana and Maggie were excellent always smile and ready to help.
The best service in specially with Maggie an Liana they are the best thats why im always bringing new customers
My storage place is the best; Maggie was so helpful and professional. I just wanted to acknowledge her for her service.. thanks maggie...
Cleanest and most courteous staff and property. None better. Smells like a freshly cleaned home. Maggie is great. Goes above and beyond. Highly recommended.
This property is one of the greatest properties I've been in. it very clean, everything is well organized. the service is great....I recommend everyone to go here.
The bathroom is always dirty, the people who manage this property they just care to make money, they don't care about the customer and raise the rent every 6 months and you have to pay an insurance you don't need it. El bano siempre esta sucio, los que manejan esta propiedad solo les importa hacer dinero, no led importan los clientes y cada seis meses suben la renta y te obligan a pagar in seguro que no es necesario!
Very nice and helpful
Liliana was very nice, professional i wuold recommend this place
Excelente customer servicio, recomiendo esta locacion
The best service and value given by Maggie and Lillian
Amazingly kind and courteous staff, imaculate facility and great security! I have never had such an awesome experience renting a storage unit before! This is our 3rd year and they are still as helpful and kind as the first day we started here!
Maggie and Liliana is awesome! Rented for 7 months so far and this place is convenient.
Excellent customer service, I would 100% recommend this storage to everyone Liliana assistance was the best very caring and helpful. God Bless!
Liliana is very nice and outstanding customer service
Maggie and Lilliana were super helpful and made the process fast and simple.
Very clean Maggie was very knowledgable and helpful.
Maggie and lillana has great customer services make me feel at
They are great! Lilliana and Maggie are wonderful. They should get a raise. The place always clean and organize.
Muy buen servicio
This is a great public storage. Very clean and safe. Lilliana from the office was a great help. Very professional with great customer service experience. I had a problem with payment and canceling my storage lease just a day after payment was due and she helped call the district manager who was able to get back to her right away on a Sunday afternoon. Amazing experience!! Would definitely use them again!!
I went to the Storage looking for a unit and the person help me Liliana was very friendly, profesional to gave me the rigth size. I would recomend this location very clean.
I found that Lillian and Tria were two of the most helpful women that I've ever had the pleasure of dealing with, any time you come to this Public Storage you will enjoy it, have a great day!
Great friendly reliable service. Highly recommend coming here.
My experience with the people at Public Storage has been outstanding and amazing. Their customer service is excellent. Darlene and Lillian are an amazing staff of individuals who will assist you in all of your storage needs, and answering all of your questions. I highly recommend this location because their customer service is second to none.
I went to the storage to find a place to store some things and Lilian, the manager, helped me out and she showed me the different storage areas and the sizes. All in all it was a very successful trip and I couldn't be happier with the service that was shown. I'll definitely recommend the service to friends and family.
I went to this location and the lady help me named liliana was very profesional, friendly, gave me all the information to take a good decisition to rent in this location. I fully recomend this storage, good customer service.
I was looking for a storage space for a few days, and luckily I decided to come to this public storage location at Sheridan and pine island rd. And thank god I ran into this amazing person by the name of Liliana that works there. She was very profesional, patient, and committed. She took her time on explaining all the prices as well as showing me different storage spaces. Finally with all her help I was able to rent the right storage for the amount of things I had. She really made a difference on me taking my decision on renting the right space. I would definitely go back there, and I highly recommend for everybody to go there and ask for Liliana.
Good location close to my home,this company has employees very profesional And courteous.Edna Was very helpful And she recomended the right unit for my stuff.
Property was clean employees are very nice and respectful liked the indoor units will definetly recommend other people
Clean property, friendly and helpful staff,
Get location! Very clean. Staff here is very friendly and helpful. Staff takes their time explaining the rates and helpful with finding the right storage unit to use. Would definitely recommend this location to a friend.
I can't believe the experience i had in this place...Liliana provided me with the highest customer service experience ever....she was very empathetic and explained everything in detailed.she was very nice and professional. Very sweet and understanding ...#bestservice#👍👍👍👍
Lilian is a very friendly and professional employee at Public Storage. She explains rules in details and ensures the customers the safety of their properties.
I have been renting here for about 4 years and the staff always have been great. Property is always clean, Liliana is the best.
Great customer service! The staff made the process of moving very easy. It is very affordable and the staff is very friendly. They even called me to check how everything was going and if my move went well. I really appreciated that. I would recommend you guys to anyone. Thanks Public Storage!
Lilian & Anthony has made my 1st experience with public storage very pleasant. Lilian has always been very cordial and readily available to assist when needed. I would recommend this location to friends and family
I was helped by Lilliana to find the perfect storage she was super patient and helpful . She always had a smile and really explained everything i needed to know and never felt rushed. I really enjoyed my experienced and am really happy to have my belongings with this company . Lilliana was an amazing person to assist me i Will highly recommend her in the future.
I was helped by Darlene she was really professional and really took her time to give me all the information I needed to know . She was really nice and has amazing costumer service. I would highly recommend her to others. I really enjoy my service with this company .
Customer service is great. I met a staff named Darlene. Very friendly. Nice attitude. I would suggest you go here
I had a very smooth and through encounter with the staff. Lillian and AJ were very professional. From my first encounter to my last, i felt at ease with the staff. The storage was clean and very quiet. I Received excellent customer service and could not have ask for anything to be changed. Every little details were explained and i received excellent advised on packing away breakables items. Overall, a great experience and would highly recommend for storage need to everyone.
The facility had excellent customer service, Ms Lilliana helped a lot and was very caring and professional. Inside also had great A/C so you can trust your valuables will not be damaged and they have great pricing. Overall it is the best storage facility in the area beating is competition along Sheridan street.
Nice property and great service
The best experience I had. Very clean units, good space, low price. I spoke with Liliana who is the property manager and she was so helpful, and she makes me feel like I have to be here for ever. Thank you for your great service.
Best Public Storage location that I have ever dealt with in my life. Outstanding customer service led by Liliana.
Lilian Melo the property manager at this location was extremely helpful for the eight months I was renting in her facility, she was very humble and understanding. I would rent here anytime and refer to friends.
Mi. Nombre es Olivia Abraha, he estado rentando sus facilidades Por dos ocasiones. En Pembroke pines, Florida, la manager la señora. Liliana me ha ofrecido todo tipo de ayuda en la forma mas gentil. Las bodegas y corredores siempre estan muy limpios. La atención y cuidado del lugar es excelente. La señora. Liliana es muy competente y amable. Estoy muy agradecida con ella. Si en el futuro necesitara rentar Siempre vendría donde la señora Liliana.
Liana me parece una persona muy profesional, muy amable y sobre todo como habla dos idiomas me parece excelente para este negocio . Si fuera darle un numero del 1 al 10 le doy un 10
muy agradesido por el gran servicio prestado.
Liliana was incredibly help and knowledgeable about each unit. She was patient and kind. I would definitely recommend this facility everyone and anyone!!
Dan un buen servicio y trabajan muy bien organizados
Very friendly, professional and clean storage units. AJ and Lil provided excellant customer service. My company will diffenitely use them again!
me atendieron de lo mas exelente todo son de lo mas cortes me gusto el servicio que me ofrecieron y facil acceso lo recomiendo
Entre a averiguar por una unidad, y me atendio una sra Liliana. Excelente atencion y disposición en reponder mis inquietudes. Recomiendo este Storage . limpio y seguro.
Great customer service. Edna Was very helpful and expert selling merchandise , I End up getting a quick pak and my intention was renting a space only.Great property very clean
wonderful service love the property, would ask for a better place to storage item at. customer service is wonderful liliana do a wonderful job
I went to this property just looking for boxes, and the person working that day Edna was great. Not only we bought boxes but also we saw a space will rent in the future. Friendly service made the difference.
Great place and very good staff. Liliana helped me open and close my unit with ease; she's very friendly, kind, and knowledgeable about her work. My things were safe a secure. Public Storage is the way to go when you need that peace of mind on your precious valuables being safe and sound. Thanks Liliana and PS for your service!!! :-)
Liliana is a true professional and extremely helpful. Love the facility!
This place is great , always clean and great representatives . I feel comfortable storing my belongings here, they are the best.
Best service from Lilliana and AJ in Copper City Florida. I recommend go here no other location
I been in public storage since more than 3 years ... The best I can experience is the service receive from the manager Liliana Melo who has been very helpful with all our needs . Also she care about to maintain the units as clean as possible ... Because of her service and kindness I will continue in this place even that I have some more closest place to my home Abraham Menasche
Excelente servicio liliana fue muy profesional, me ayudo a encontrar el espacio apropiado para mis pertenencias, Recomiendo este storage por todas las ventajas que alli proporcionan. Ademas me encontre con un edificio seguro y limpio.
Great facility, great people, great company
Aj has excellent customer service, I rented on 6/13 and had the best experience here, he walk me through the property showed me where everything was.
This public storage is absolutely the best. I have had experience with the general manager Lilliana for 7 years and I refuse to store items at any other location. She is so professional and keeps the facility the cleanest I have ever seen. I waited one month until a unit opened which I needed!!
Liliana gave the best service ever.will recommend this storage to any one . Great work liliana
Since I rented one month ago liliana help me a lot gave me the size I needed, never used before an storage she was wonderful, always she saw me asked if everything is ok . I recomend this storage.
very clean Facility Super nice people The best in South Florida
While the prices are good, the management, both on-site and regional, are rude, incompetent and dishonest. For two months, there were problems with the gate, so that the gates were just sitting wide open and ANYONE could go in. the elevators, which are supposed to require a code, were also just working without any codes. when i spoke to the on-site management, their response was "I'm not working now." I had to call the regional managers to get any information, and the woman who'm I spoke to, after more than 5 calls, blatantly lied to me about the problem and also made promises she failed to keep. When I move my stuff out, I will NEVER use this particular facility again. And I wouldn't recommend it to anyone else either.
I travelled a very long way to sell my home in FL and I was in need of storage. I found PS online and my expectations were very low. What I found when I arrived was a pleasant surprise. Instead of some kid sitting behind a counter playing with his or her phone in a dingy office, I found a very clean and well organized office with a service rep named Liliana who was very busy at work. She was extremely professional, courteous and helpful. She took time from her work to assist me setting up my storage. She answered all my questions in a professional and courteous manner. Her customer service skills are above and beyond anything I expected from a storage facility and she should be recognized for that. If this is how you run your business, I will be back for all my future storage needs in the area. Thanks!
MarAvilloso la atencion y muy complacida
AJ was a great help will gladly do business here again
I have been a cust. For over 2 year i want to congratulate the super quality receive by Ms. liliana thank for her expertice andcustomer servjce!!! Thank you in advance, Euardo Alonso
Me encanto el servicio de liliana..........excelente
Moved in end of Jan. Contract price was not reservation price quoted on the Internet. Person processing contract could not change system price and said that I should call next day for adjustment as the business office was closed. Made call to site manager next day and she said she would look into it and would call me back. I have been waiting over two weeks for a return call. Issue 1 - It appears that they will not honor the price quoted on the Internet reservation Issue 2 - manager does not return calls
AJ is the best manger, ive been with public storage for 3 years and has never had anyone help me as much as he did and he always has a smile. Great Job!
This is the best storage hands down, they greeted me as soon as I stepped in the office, the clerk was very nice and helpful, one of the best customer service I have ever had. I recommend this storage to all my friends and family members thanks for your help. Public storage is #1
Helped by Denise at this location, five star customer service, extremely helpful..... Great!!!!!
I went to this the storage and they were very helpful and kind. No other storage was as helpful to me and my husband. Liliana and Carlos were the people who helped me and were amazing. ~ Yessika Moran a happy costumer