Public Storage Self-Storage Units at 1293 W 84th Ave, Federal Heights, CO

I was wrong in my first assumptions for thus location. The manager seems friendly at first but turns rather mean. They have kicked me out because I was there later than usual one night, when the gate is inoperable. I did not feel my items were secure at all. When voicing this opinion to corporate, they were unwilling to accept responsibility amd lacked empathy for my concerns. And now they want to charge me almost 200 extra for only 6 days in this month.w what a gimmick l.

Brittany took great care of me from start to finish. She was vey helpful when needed and provided Excellent customer service. Thanks Brittany

The manager Brittaney went out of her way to accommodate my meds for a storage unit when I had been to 5 other locations and still needed a storage unit. She went above and beyond while working at a different location to make sure that I was taken care of and left with smile on my face. I would honestly put Brittaney in for Manager of the Year Award. Brittaney just know that you made my day. I can't thank you enough. YOU ARE AMAZING!!!

Brittaney was thoughtful, kind, professional, and curtious helping me get set up with my first storage unit. She was clear on what was required of me, and helped get me the best deal. Thank you very much for your hard work!

A dream come true

Sat outside for over an hour waiting to speak with a manage about a unit I purchased from auction online and no one showed up and there was no sign of anyone

Dan at the Thornton, Co location on 84th Ave was very helpful and knowledgeable. Made everything easy.

Thank you Brittany for always displaying great customer service. And being available for all my storage needs. I'll definitely keep your location in mind to refer to my friends and family. This location was always clean and secure never had any issues. 😊

This was my first time renting a storage was nervous didn't know what to do. When I got there I talked to a lady named Brittney she showed me prices showed me some of the units.she made it easy for me I would highly recommend Brittney

Brittaney was soooo helpful. She knew exactly what type of storage unit that would fit my needs as a client. Not to mention everything from the unit to the parking lot was so well upkept. I have such piece of mind knowing my belongings are in such good hands!!! Thanks again Brittaney!!

The employee Dan was very helpful and made it simple and fast amazing customer service !

Normal, buen precio, es justo lo que necesito.

I noticed that my monthly bill got higher. Thankfully Dan helped with getting the price down the same day! I appreciate the good service

The gate is updated so you don't have to get in and out of a big moving truck using the app. we had 10x30ft unit and downsized into a 5x10ft.

Brittaney listened to my concern and within 24 hours it was taken care of. She is pleasant and I appreciate her help immensely.

Brittaney, Was VERY KNOWLEDGEABLE And Courteous and Because Of her Professionalism I Will Be Staying With Public Storage.

Brittaney is the sweetest manager that has ever helped me out of all the locations I've been to!! I am deaf and Brittaney was very patient sweet understanding and made sure I left in good hands. I wish my unit was at her store I'm going to be coming to her location every time I need to take care of my account thank you so much Brittaney your customer service was above and beyond and appreciated more than you know.

Brittaney the manager at this location was very cool, she helped us get the unit we needed and put a smile on our face. She knows how Customer Service is supposed to be. All Managers should be as well versed in their jobs as she is in hers.

I was incredibly happy with the treatment I received from Brittany, my needs were short notice and stressful. She helped me find just the right unit quickly, explained all the changes to my quote and charges. Her attitude, enthusiasm about the property and zeal for customer service is something seriously lacking in society today. I left feeling a world better about my options. Thank you !!

Quick and friendly service.

This particular storage is not climate controlled. The 1.800 # P. S. might tell you it is. Outside garage units only one story no stairs. You need insurance..and pay for theirs or get your own. You must have the paperwork to personally give them..or else drive over again to drop this off. I try to work with them. Be careful how you pack it in there. These Are Outside, with rotten weather at times.

This review comes as a contractor that preformed work on this property. The managers; Dennis, Brittney and Kayla, made an otherwise terrible project, into a well thought out easy to work through process.

Brittaney is a wonderful manager and the right caliber person to run that business. She was very helpful and thorough. I'd definitely recommend to a friend

The property manager Brittaney, is really helpful, knowledgeable, and kind to us. She got us into a storage right away and we're happy to rent from the Federal heights location .

I recently got divorced so my entire life was turned upside down and have to move 11 years of my life into a small apartment so I had to rent a storage unit until I find something bigger I spoke with Brittney about renting a unit she was so helpful and understanding of my situation and extremely patient I would definitely recommend to my friends and family about this facility

Good storage

I recently rented there and I only needed storage for a month. The manager, I think her name was Shannon took her time and showed me the unit and explained the steps I needed to do at the end of month . Thank you for a easy process during stressfull move.

I rented this storage on line, it was super easy to do however my first month for a $1.00 turned into $35.00 and their reasons is I rented it on the 29th so I was charge a prorated amount and then my rent was do on the first so I paid another pro rated amount, even though I selected the first of May as my move in date. 🤦 When ordering on line they charge you for a lock and if you have one however they will refund it if you prove to them once you get there. So I show the gal my lock and she tells me how easy it is to break, and I ask her well doesn't your cameras keep in eye on the storages, her response was " they do, but may not always catch it because they go this way and that way, our locks are better because they would have to grind it to get it off and we would hear that". The description said the storage facility was clean, well lit and secure with cameras. Well my storage was not clean, and after we cleaned it out and loaded our belonging into it we we looking for the cameras and could not find any! I chose this storage for the location and description on their website and I now wish I would have seen it first because that saying "just because it's on the internet doesn't make it true" couldn't be more right!

I would just like to say the new manager Shannon on 84th and Pecos Federal heights she's been real helpful to me in all aspects of helping me out . She's been helping me out with my unit, she's very friendly very courteous.

Kim was super helpful! She helped us get a great deal on a short term rental. We like how this location is tucked behind other businesses. You barely know it's there.

I'm new to the area so I stopped in there to be about a storage, and the manager I think Shannon was her name very nice. She took the time so tell me about the spaces even though I wasn't ready to rent yet. I told her I'm just moving up here and we'll need a place in about a week or two thumbs up

Shannon is so amazing she helped my very stressful day and situation a lot easier to deal with both she and her district manager Jeff have an amazing sense of humor and just made an over all great experience for me. Thanks a bunch guys you rock

This place has really gone downhill. No one is ever in the office. I have been there countless times with people waiting outside and no manager ever in sight.

This is my families go to Storage. Even when we lived out of the area we came to this one. Doug is AMAZING! Always friendly, always helpful and great guy to talk to. We will always come here and we recommend anyone who wants great service to come here. Thanks Doug!!!

Moving out of my house was stressful enough and then I realized the storage space I had rented was too small so I was in tears. Shannon was great! She went the extra mile to help me get a bigger space and even took the time to show me where my new space was! I appreciate her extra help in helping me through a very emotional day.....

Spoke with Shannon in regards to my current rental at another property and was given some very insightful advice. Considering moving to this property if things don't go well at my current property.

New manager is great. Shannon I belive her name is. She was very prompt and helpful calling me after I reserved a unit online to make sure everything was ready for me. Today going in there KIM WAS GREAT she was very helpful and patient and showed me multiple units and helped make the process smooth and easy keep up the good work

The new managers are very helpful and more upbeat then some of the past ones. They seem to care about what they do and made the process easy considering the stress with moving.

Jenn was awesome. Great customer service

The customer service was great and the manager was very helpful and knowledgeable

Had a wonderful experience at this storage unit! The manager was able to upgrade my storage unit for free after trying to reserve one earlier but was not able to due to other people trying to reserve it online. He did such a wonderful job! Thank you so much for your service!

We've had this storage now for about 6 months the only thing we don't like is they do close pretty early and they do have a lot of early closing days at 4:00 p.m. which we have no idea what that's about but we keep getting alerts on our phone about them closing but they don't tell us why they're closing that early. And they did have our storage unit go up in price by $10 per month recently.

I kind of wish these guys had longer hours. Clean place but the hours sometimes kill me because my job takes me past closing. The girl I talked to up front is nice though.

Quick and easy, Chris was very helpful!

Chris was great and so was Jerrica through the whole booking process I was in and out super fast! Everything was explained and we were even explained other options for insurance!

Great customer service. Chris was awesome very helpful.

I was treated very cordial, I appreciate that!! Very professional!!!

Price increases after being a loyal customer are ridiculous way over priced

The person who helped me was really informative.

I'm a repeat customer and will use this facility again.

I've been going here for various reasons for 25 years. Rented twice, buy packing supplies for various things every year. Reasonable prices, clean.

Chris was so nice and was super helpful. Thank you for making a rough time in or life easier 🙏100%

Nice, friendly staff, spacious storage units, clean and well kept.

manager is very nice guy In service my customers

Really enjoyed my rental with this public storage. The staff is very helpful and keep up with all the social distancing policies 10/10 would recommend

Angie was very helpful to get a unit for me at last minute! The property is clean, and well kept!

Yes I will CLARISSA was awesome service she helped me very much so shoulders and property everything was awesome I will send my friend over here cuz I liked everything about it thank you very much

How much would late fees cost if I came in the 4th? I don't get any money until that day.

I tried and tried to do the Google maps to rent a storage unit and it was terrible! I came into the store with frustration but the representative (ANGIE), was just amazing! If it wasn’t for her I would have went to your competitor! Thank you so VERY much for having great representatives!

Our storage unit was broken in to twice in the last 2 months. Person on site did not inform us untill the afternoon when they saw it in the morning. The 2nd time the person said it didnt look broken in to when stuff was thrown all over the unit each time. They promote 24 hour surveillance but only have cameras watching the front by the office and not down every row of units so there is no catching whoever is breaking in to the storage. Definitely not a safe place to have your stuff especially if your unit is not by the office.

Love the service at this place. Melissa is always very helpful and friendly. I trust these guys to keep my stuff safe!

I called to get rates and information and the woman who answered was super friendly. I believe her name was Julie. I was on a mission to find storage for my mother, and was unfamiliar with the area as I’m from another state. She went above and beyond to help me out. It was much appreciated.

Julia is super nice

I was very happy with Julia Help I had so many questions and she very happy to answer them with always smiling the place is very clean I will be back to get a unit Thank you Julia for a pleasant visit

Carla was awesome! She made the process go smooth and gave me all the information that I needed to find what was the best option for me. 😁😁

Had such a wonderful experience at this location. Carla made what started as a stressful day an enjoyable experience. Thank you Carla!

Carla was very patient with us while we decided what to do with our belongings, she showed us around and we were impressed with her readily given knowledge. Thank you.

Amazing customer Service . Carla was so helpful and extremely kind . Made renting a storage unit super easy . I appreciate all of Carla's help. Property is well kept, clean and safe. Gated entrance and gated all around. Thank you!

Wonderful experience checking in . I am storing furniture while I paint my home. Carla was the person who helped me . She made it an enjoyable experience. The gate was super easy to use and the lock is super easy to lock. No stuck doors and a clean property 👌

Carla was very nice and great to work with!

Carla was very helpful

Thank You very much

Nice large complex has some of the biggest units around I have seen available.so if you have a lot of stuff for large items to this the place to get storage.

Love the storage space I rent and Doug the manager was really nice and friendly. Great guy always say's hi. Totally recommend Self Storage!

My family was moving and needed a place to store our stuff during the transition. This location had a great price for a 200 sqft unit and I was easily able to make trips to and from as we migrated everything over.

Very accommodating. Glad I chose them. I needed a unit for my VERY large tool box. When I went at first to get a unit they only had one available with a very large lip. I took it since I had to get my stuff in storage asap. A few days later they called me and told me another had become available for me that would be much easier for me since it didn't have a lip. They let me transfer over units at no cost difference.

Service was the best. Thank you.

Property Manager is generally not on site during posted times, or at least when needed. Gate seems to be breaking often. Our company uses this site and could not get in today. Office sign says they would be in at 9:30 am and at 10 no one is still in. We are suppose to have access at 6 am. We are loosing business for a big account because we cannot access storage.

Carla is great

Carla was very helpful and patient finding me the perfect storage unit for my needs.

Carla was friendly, knowledgeable and dedicated to finding me the right storage solution for me. If you come to this location, I hope you work with Carla, she is awesome!

Great service Carla was very helpful

Carla was excellent!!

Carla she is a good person.

Thank you Carla for being so helpful and making sure my move out went on without any issue!! What a friendly person if I could give 10 stars for Carla I would!!

Carla was absolutely wonderful. Her concern and caring for my storage needs and concerns was very professional. Thank you

At public storage I made the error of not having the right amount of money, Carla in the office was very helpful with getting me the right storage unit as well from the original one that I had picked and was able to split the payment between the two months I was very satisfied with her costumer service and help that she has done for me today 02/22/2020

Carla was great in getting us checked in and explaining all of the details. I was checked in and paid for within 20 minutes. She was really friendly and helpful.

Carla was very nice and helpful. She was very patient even though they were having computer problems. I also saw interactions with other customers and she seemed to be very helpful to them.

Staff was friendly. A friend had rented two storage units here. Light didn'twork in one of them. They should do a better job at the snow removal.

Carla was fantastic and helped me assess the right size unit that I needed!

Staff was informative and polite. I had no problems getting my storage unit. Secure location. Easy access.

Carla was great, explained everything, showed me the unit, great place

The person was very helpful.

I loved the service.

Gentleman was very kind and explanatory

You guys are awesome

I had a great over all experience with this location. Great deals for the first month and Kevin was a huge help, professional and friendly! 5*

Melissa is very helpful and very experienced in our needs thanks

Very helpful great folks!

Excellent service awesome people. Secure storage. Couldn’t be happier!

Kevin gave us grate help with a cheerful adittude and helped us through the process smoothly, definitely satisfied!

Kevin is great with his professionalism and friendliness.

Everyone has been very helpful in the office. The units and property is nice and clean.

Andrea was very helpful .she answered all my questions and very sweet. I recommend public storage to anyone who wants their needs met. thank you again Andrea

In checking out the competition, public storage seems to have the best pricing. The location that im using is off of 84th and Federal. There property is convenient as far as location for me. Even if location wasn't the most important I believe I would still do business with this location being that I recieved the best service from Kristin. She did an amazing job at asking questions to really understand my needs, was patient and took the time to address my concerns, and really put the cherry on top when she suggested ways to save me money. Thank you Kristen for taking care of me!!

Just in case anyone wanted to know what time the gates are open... 6am to 9pm

Kristin was very helpful she answered all my questions, Michelle was very helpful as well anytime I come here I’m greeted with a smile.

Rollando was amazing and so knowledgeable!

Kristin was such a great help and so patient with me

Thanks rollando

My wife and I Use this facility to stor our house hold stuff and we have NEVER been more pleased with the customer service we received today! I have the utmost respect for the guy running the office. Rollando even gave my smallest son some water to take with us on our way out. It takes a lot to make me happy but to satisfy all our needs was just awesome! Thanks Public Storage.

Very friendly gentleman. Was very helpful and understanding. Took great care of us in a very timely matter.

Kristin is a great frendly person and vwas so helpful very good customer service

Love this storage unit!

The office personnel is very helpful. Kristin went over everything with me and was very knowledgeable. Made me feel comfortable with this process. Thank you Kristin!!

Thank you Kristen for all your help!!

Extremely friendly, helpful and honest. Kristin the new property manager is a keeper!

Staff (Kristin) is extremely helpful, knowledgeable, and made it very easy to understand the process and paperwork. Office is well kept and cleaner than other places I’ve visited. Thumbs up and thank you!

Poor service and make sure to read the fine print

Came in the other day fustrated with my other storage company. Kristen quickly helped me find what would work best for me... Kristen went out of her way to listen and help me out, Thank You

Leianne was an angel, she was very helpful and super kind! Definitely recommend using these units, the lot is very secure and the units themselves are spotless as can be upon arrival :)

Had great customer service from Kristin! She was really funny and nice!!

Thanks Kristin for the help awesome place very nice. I came form out of state with things I needed to store quickly thamks for the help and assistance ans also the feeling my things would be save!

Kristen was great she is wounderful and hope to see her more she was very kind to talk with would to see her more i think she should run the place

Fantastic, clean, helpful and accommodating, the new lady Kiera or Katie Is so friendly and bubbly and professional, as well as thourough.

Leianne was great!! Thanks for making our office move and storage of our files easy!

Miss Leanne was amazing and super helpful would definitelt recommend.

Great customer service

The customer service is fantastic! Always polite and kind.

Staff is extremely nice and is there to help if you need anything! Never had any issues. Leianne was very sweet and made my final checkout quick and easy!

Leianne was super nice and helpful!

Worst place to store your property and the manager Jeff is the majority of the problem there. My thing's got stolen from this location and after Jeff said he would refund me for the inconvenience, I later found out that I had got sent to collections. The worst part is I'm still fighting with the insurance to get some of the my property back. I was never given notice before I was sent to collections as well. Instead I got bothered my two collection agents while I was at work. So yea, there's that also. Smh

Great, prompt friendly service!

It was a great experience when I want there and I left with a smile

This storage place I 👍. The employees are very knowledgeable and respectable. There is plenty of storage space. Thank you for helping find the right size storage for my belongings.

Malissa was a great help, gave me lots of information I needed and was very nice and polite, she had made me look forward into renting a storage in the near future. . So I thank her. . Keep up the good work.

Property is nice and well kept. I have rented two storage units from Malissa and she was extremely helpful and friendly!!

I paid a visit to the public storage located on 84th in federal heights. The girl Melissa was very helpful and very knowledgeable about the units and the amounts that the units would cost. I have to find a storage place for when i have to move in a few weeks and due to Melissa being very helpful and her knowing about the units and just being genuinely caring .I will be repayong a visit to her location to rent a storage space.

Malissa was great help and great customer service

Property well taken care of. Amazing greeting when you walk in. Over all great place.

Always helpful, Leeha.

Sammie was great! Great customer service over all

Horrible in everything or situation they will sale your stuff auction it in a heartbeat cost becomes so high cant afford it to save it....been called a liar by certain higher up office people been banned from property for life for having hard times and not always able to keep up with the monthly cost the. All the fees they tack on. If your NOT 100% THAT YOU WILL NVR RUN INTO SOME HARD TIMES OR FINANCIAL PROBLEMS U HAVE NO WORRIES! BUT IF YOU ARE MORE REALISTIC THAT THINGS HAPPEN SOME TIMES BEYOND OUR CONTROLE DONT STORE YOUR STUFF AT ANY PUBLIC STORAGE!

Leona had such a great attitude. Helped me with everything i needed. I would recommend this storage to everyone!! 😁

Property and unit is well kept. Upon entering the office I was greet by a young lady named Leah, presented herself with a smile, eye contact and her name. (A breath of fresh air... most young people just don't know the value of eye contact and respectful communication.) She clearly did! Leeha was very knowledgeable; help me understand how the payments are handled and when they are due. Leah was very understanding to my needs and preferences. Thank you Leah 🤩🤩🤩🤩🤩 for your 10 star service! EMMA

Great service! The level of communication, friendliness, and attention to detail was top-notch. Thank you for helping me select the perfect space :)

Laura was awesome and very helpful

Went I with my husband yesterday to rent a storage and let me say Laura is one of the most professional, respectful individuals I have ever met. We went in to compare prices and rented there because Laura made us feel our items would be as secure as possible there . We left feeling like long time friends even though we just met her.

Very friendly customer service

We were in a real tight situation and went here to rent a storage. The manager I think her name is Laura was so patient and helpful she really took the weight of our situation off our shoulders!

Laura was very patient and helpful.

I ran almost an hour late for my meeting with Laura (management). and she still stayed and showed me the property got my paperwork done and helped me with my code to the gate. So I couldn’t be happier with the management the property seems clean and quiet and I got the huge unit it’s plenty of space for storing my small businesses large amount of building supplies. Thanks again Laura. Rick. CCR3

Staff always friendly they check on you to make sure your okay.

Great service employees are very helpful

Doug is so helpful with everything we needed and had questions with when things didn't go as planned. He was very nice and informative, kind, and even well mannered as walked to car after interaction. Great place to go if need storage... will refer anyone looking for storage.

Great service! I left my unit unlocked one day and Doug called me to let me know. I had my unit for 4 months and I would recommend this Public Storage to anyone.

Doug is a nice guy and super helpful. I recommend this place on his customer service alone

Doug was extremely helpful. Very pleasant experience

I picked this place primarily because of the onsite manager, Doug have been a wonderful person to work with and helped a lot with moving in, I feel good leaving my precious belongings there and I know for sure that it will be safe, it has a gated door and video recording as well, I would definitely recommend this place.

Thanks for your quick service great customer service Doug

Doug was by far the most help most genrious man ive met he went above and beyond to do his job. Thanks doug!!!!!

I've been renting a unit from here for a very long time. The manager Doug is extremely kind, friendly, and very helpful. Always making my life easier.

Couldn't have picked a better place to store my stuff....I recommend this facility. The grounds manager Doug is the greatest

Doug is a great manager, definitely goes out of his way for his customers. Always respectful and helps you find the best rate. Thank you Doug!

Very helpful and caring!

The manager is great! He was so helpful and friendly from the start. He was quick to return a lost phone to me!

This facility is very clean, convient, and affordable. Doug is very helpful and provides great customer service.

Doug is an Awesome Manager at this Public Storage! Always there when you need him and great customer service. A manager who goes out of his way to make sure your taken care of. Personally without Doug this place would be like the other Public Storage places with rude managers. Thanks Doug for all your greatness!!

Superb business, no hassle, very friendly & accommodated us in our time of need with out hesitation! Very respectable! Wish people did business like this all the time!

We were able to get a great deal on a large storage space here. The owners offered detailed, helpful advice on how to best store our various items.

Had a great experience renting my storage. Only thing is, the keypad to enter & exit is placed so you have to get out of vehicle to enter code.

Doug is awesome guy. Very friendly and very helpful. This Public Storage is ran with a great manager, if you need a good storage place this is the place with Doug without a doubt.

Doug is the best/always helpful and on site when we need him. This is the best organized and clean facility. We use this for our personal storage and for our business. We have inspected several storage places and we like this one the best.

Doug has been the most helpful. I couldn't even imagine renting somewhere else for a storage unit. I am somewhat disabled. And he helps me so much. Sometimes I can not get out off my car to walk into the store. He will come outside and take my payment and bring me my receipt. I can not tell you how much this helps me. I'm in pain every day. And to know that he is there to help me with little things like this is huge! He is awesome!

Great location and decent prices for storage. Convenient location for me. Doug was very helpful and knows his stuff.

Doug always tries to work with me to come up with a payment plan. He is always friendly and outgoing. Doug will take time to answer your questions

Really friendly helpful great service. I really felt like the property manager adressed any issues that I had. I think that this is a safe clean place for my storage needs.

Doug is the best❣🙂🙂🙂🙂

Amazing customer service, quick and easy access. Made movie some much easier!

When leaving the owner came to us to thank us and shake our hands. GREAT CUSTOMER SERVICE☺

When are payments for storage actually due? And what happens if paid late

Great customer service. Great rates. Friendly management.

The manager Doug is very helpful and friendly. My storage unit was clean and secure. Highly recommend this Public Storage!

Great and friendly

Was the best experience..we love this man..so friendly.

The Manager at this location has been very helpful when I have any questions concerning Public Storage and He is always very pleasant when I conduct business with Him.

I moved from OHIO and was looking for a storage unit to store my belongings . Doug the manager helped me from start to finish . Answered all my questions and was very helpful . Thank you for helping a long trip and exhausting ordeal go so easy . I would of gave a 10 star but 5 was the highest. Thank you Doug!!!!

Large facility, very helpful staff.

Friendly staff, clean property, good rates. I personally moved my stuff from a different storage place to this one because of how bad the other place was.

Doug has been MOST helpful with regard to my public storage concerns. The essence of time has been very important and is being handled with comfort and assurance. He leaves no room for doubt to resolve any related matter. It is fully addressed with thanks to a fine employee like Doug. I would recommend your Public Storage facility highly. Thank you. Barbara J Jiuliano

My daughter came in and rented a unit the other day and Doug got us into a unit that was easy to get to and we were able to bring out big u-haul onto the property. I will be using public storage when I need them next year.

Doug is the man! Highly recommend as his service is spectacular.

I love it here... Doug is so amazing had helped me out so much in the little time I've been there. The place is always clean and I feel right at home.

Awsome service also really friendly!!!

Jose was very helpful. Great customer service. I am very happy with my unit and he was very nice. Because of Jose's great service he provided me I give him 5 stars. Thank you for helping me Jose you are the BEST!!!!!

very well kept and most people never know its even there

Customer service is great. Super sweet.

Doug was very helpful on both the move in and move out day, made the process very easy. Would use again when storage is needed.

This is undoubtedly the best storage unit in Denver the manager at this location has been so helpful and made a very stressful move a lot easier...I highly recommend them.

Doug we are forever grateful for your help today

Doug in the office is awesome and very helpful! Very good experience here

I was in and out very quickly. Staff was friendly and helpful, definitely appreciated how thorough they were as well.

Very satisfied.

Such a positive experience here!

Doug is awesome, he extended my reservation to accommodate my work schedule and took the time to explain everything about the property. I feel very comfortable and at ease knowing my belongings will be safe on his property! You rock Doug!

Doug is by far one of the best managers of any storage facility. He is always wanting to help. It is a pleasure to do business at this facility.

Doug is awesome,very friendly & well mannered! When i was looking for a unit, he took the time to help me find the right one for what I needed! I've been to other Public Storage locations and they weren't as helpful, so I give this location 5 stars and would recommend it to everyone!! Keep up the great work👍😊

I was in a terrible bind and the staff has been nothing but helpfully and polite and my space is perfect

Doug helped me and my husband went out of his way to make sure we had a lock. Best place ever. I am going to apply. Friendly kind and there when you need them.

Doug is a wonderful employee!! Your company is very lucky to have staff that actually care about the customer!! He takes great pride in his job!! Would recommend this facility/location to anyone that may need to put their belongings in storage....

I needed a storage unit on last minute notice. Doug at Public Storage went above and beyond to make sure that I rented only what size unit that I needed and made me feel totally comfortable using Public Storage. Security is excellent. Larry

Quality Staff. Fast, Easy Access. Fair pricing

Super friendly and helpful. Best price I found.

Great experience. Real friendly staff and great rates!

This is our first time renting a storage unit and Public Storage has the best rates in the area. Doug was super nice and helpful and set us up with the right unit for our budget. It was a really nice experience.Thanks Doug!!!

This place is awesome. Doug is very helpful. I recoomend this place for all your storage needs

Doug is very helpful and manages this place very efficiently. I highly recommend this storage facility.

Great Staff easy access

Safe, clean location. The property manager, Doug, was a delight. I would recommend this location.

This storage place is great. Very clean and easy access. Doug is so awesome! We have not have any issues. Any questions or concerns Doug is right on top of it. I would highly recommend.

Doug is extremely helpful. He was getting pretty busy while setting me up with a new storage and he was multitasking like a pro. I noticed he remembered his clients by name which always is very welcoming. This location is clean and well maintained, plus very convenient. Knowing that there is constant monitoring of the property is very comforting also. I would recommend this location to family and friends.

Douge is awesome!!! I recommen this facility!!!!!

The property manager, Doug, has been helpful, knowledgeable, and very hospitable to us. He makes it easy and pleasant to rent from public storage. We are very happy to have a unit at this location.

Doug and his wife are very professional. Doug is great at what he does! He explains everything to you. He is always willing to work with you. He seems to truly care about his customers. That's rare these days! I would highly recommend this storage place over any others! 5 stars is well earned! Top flight location!

Site manager Doug was kind and helpful -- especially meaningful in light of the often unfortunate circumstances faced by people moving their possessions into storage. Location, access and layout of the storage units is convenient and the site is clean, safe and well-cared-for.

Doug the property manager fairly easy-going guy great prices

Doug is awesome very helpful in all my needs, I hate trying to find a storage and talking to Doug he make it easier. no pushing to get a bigger storage than I needed. always smiling and friendly. he really keeps the place clean and secure.

Doug was very kind and very helpful finding a storage unit within my price range and for what I need

Very helpful Doug rented me a unit perfect size . When I came back he switched for one with a lower edge and a light knowing I would be in and out often . He even gave me last minute 24 hour access in a emergency situation ... Thank you !

The Property Manager, Doug, made this the right storage unit for me. If I was staying in the location I would continue to use it! From using the services online, Doug gave me same day service on every occasion, and was more than happy to help us find the right unit for our needs. Good hours, secure, and absolutely no problems during my stay. Thanks Doug!

Doug the property manager at this location was very excellent he has work with me for any and every need I had or have in the future I will keep using this facility.

Doug was very personable and knowledgeable. Doug went the extra mile to make sure my needs were covered. Thanks a million Doug.

Doug is a wonderful manager. The property is always clean and well managed. I would recommend this property to people I know.

The manager was extremely helpful and I will recommend this location to any one that is in need of storage. Thank you!

The Man working there is very awesome. I know my important belongings are very safe.

Property Mgr Ken was courteous, resourceful, personable and very helpful.

Doug was so helpful. He stayed late one evening to help us reserve another unit. He showed us the units to see if these were the sizes we needed. Doug is always smiling, and gives a feeling of welcome. This is customer service at its best. I would always recommend this storage facility and Doug.

This facility is clean and well kept. Doug was very friendly and knowledgeable on the best way to store and protect my belongings. They have all the supplies and everything needed all in one place.

I haven't had the best experiences in the past with renting a storage unit until recently. Doug was very helpful. He explained everything thoroughly and made sure all my questions were answered. I would recommend this location to anyone looking for a storage unit.

Manger is amazing and very helpful!! Recommended to everyone 5 stars*****

Best experience I have ever had renting storage unit Doug wanted to make sure I had the right sized unit showed me a unit it was not big-enough For my use then showed another perfect and made sure he got me the best price. Thank you Doug.

This is a really nice property. Units are clean, lighted and 1-2 locks can be added. Doug the manager is super friendly and helpful. Only downside are the dumpsters are locked, but this is a corporate policy and not indicative of this specific property.

Pricing is pretty great. Doug was very helpful in helping me find the unit I needed without overspending and while still getting what I needed. I've never rented a storage unit myself before now and he was very courteous. Highly appreciated and I will definitely recommend based on the service provided. Thank you very much for being awesome.

Great customer service and wonderful attitude. I would definitely recommend this storage place.

Very friendly and he is really good with helping his customers

The manager was very awesome and supportive the property looked immaculate he was very great help and answered all my questions I recommend this property anytime thank you my experience was great

Doug is a awesome property manager. Very friendly. Always helpful. I been renting with This place for 3 years. He's the best one who has worked there.

What I needed for a good price. Clean property and secure!

The staff is very friendly, the location is convenient and my items were safe and secure. The perfect storage place.

We are very satisfied with the excellent customer service that Doug provides on every occasion. He is very attentive to our needs and most helpful and pleasant.

Doug is awesome he called us as soon as he had an opening and made our whole moving transition easy. I will definitely use their services again if needed and I highly recommend public storage.

I would say that I had a great experience with the information that was given to me on the time of the purchase. Hanne was great..

He's been the best property manager I have seen. He takes care of the property and helps customer showing the right way. Great customer service and a nice person to talk to as well. Highly Highly recommended.

Doug is a great manager very friendly awesome customer service.

I arrived at the storage place in a pretty ugly mood . Due to circumstances of our upcoming move. Doug ask me how I was doing and I was honest in reply. He preceded to turning my move around without trivializing it. He Was sympathetic and very helpful and friendly. He made me laugh and lighted my entire day. The Unit was clean the grounds were clean even though they are doing a bit of upgrade to outside of buildings. I was very pleased. Price was good also in comparison to other storage places.

I came to this location looking for a 5x5 for my music equipment. I met Doug. Doug is a rad dude, he didn't have the size I needed but he sent to location that did. Before I left though Doug schooled me on how good the locks were and what merchandise I would need to protect my instruments. Doug dude you rock, keep up the work. I'm recommending this location to all band mates and roadies.

The manager Martha was friendly and very helpful. She got us the unit we needed and wanted. Great service!

My first time ever going threw a public storage Doug was AWSOME made it fast and easy. He was real cool dude down to earth thanks man will defiantly recommend you to all my friends and family.

Excellent they are very kind

Property manager knowledgable, organized and helpful.

Doug was very helpful and I would highly recommend this property. Never had a single issue here and price is very reasonable.

Talk to Doug. Very knowledgeable and politely took the time to explain and answer all my questions.

Doug was awesome, and very helpful. Unites are in good repair and the property is well maintained.

Doug was awesome. He took time to explain everything to us and made sure all our questions were answered. His facility was clean and organized. We were storing a sentimental vintage vehicle and he made sure to give us a unit with a low curb for easy access in and out. I would highly recommend this location. Thanks Doug!

It's in a good area and the people are very helpful, thorough, and friendly. They made sure we got what we needed and didn't pay for more than that. Over all great service!

This is one of the most respectful places to do business with. The property manager Doug is very polite and very kind. I highly recommend this public storage for future business.

The property manager is personable, friendly, and very helpful. Renting storage space here has been a good experience.

Always pleasant. Never any hassle

leona was so nice and helpful i am so glad i came to this location for my storage need. i will refer

The management team is always very professional when addressing and handling my needs.

My experience with public storage is it was great! The staff was so awesome to talk to and they helped me the best way they could when I asked....I would refer this storage place to everyone I know!

My husband has a business in this building and whenever we need help Mr. Doug always helps us in all occasions, I am grateful because I think that is a good handler, always friendly and always has a great attitude thank you very much Doug.

Service was great. Go Doug!!!

great place, great prices, Doug is very helpful. thanks! !!!

I came in today and was treated extremely respectfully. I will definitely bring my service here from now on.

Good place, good people

Units are clean,management is friendly and helpful.

The site manager Doug at this location was absolutely amazing. He was extremely helpful and took time to explain the entire process. He showed a genuine concern for my situation. I would recommend this location to anyone. :)

I would like to start off by saying that , from the moment I walked in I was greeted with a friendly face. The store manager was very helpful and answered all my questions and offered advise for the type of storage I would need, so that I wouldn't get something to small or large. Thanks for having great employees and if I ever need storage again, I will be back! Thanks, Toby Q.

Doug is awesome, I was running late to pay my bill and Doug waited for me thanks for the help.

When I went into the office with some odd problems, Doug gave me every kind of help. The property was very clean and the storage unit convenient to use. I was moving from Idaho, and my moving company set up the agreement from Seattle. After two days of calling, this property was the only one who would give us a satisfactory price and contract. I would highly recommend it!

Grounds where clean and well maintained. Doug was very knowledgeable and friendly. All of my questions were answered. I would recommend this storage to anyone. The best serviced I have received from all the others. Thank you!

I'm a tenant and I feel really great with the new building manager he is been helping me every time and I always see him taking care of the building and customers, thanks Doug.

Great facility!!!! Highly reccommend! Doug is wonderful!

Pleasent n very help Doug is a great property manager! Definitely will refer to his site..

Awsome service and gret help finding a gret deal

Easy move in

Diane was very helpful and very nice! She helped us pick a storage and we are very thankful! -Audrey

Very great storage facility! The lady Diane who helped us was very nice and she was very helpful!

diane is very nice and professional she has been a big help in our move and when the key broke on our lock she helped us immediatly

Diane was wonderful! Our experience was amazing! Because of Diane and Cheyanna we will use public storage again! Wouldn't go any where else!! Thank you Diane and Cheyanna!!!

I have had two different storage units in this location in the last year or so, both times Diane helped me hrough the process and has been a pleasure to work with I would definitely recommend this location for your storage needs!

They return phone calls promptly. Always has a smile and will to help!

Diane was very knowledgeable and very, very nice. She was helpful on so many levels and was outstanding. I would recommend this property and Diane to anyone whom needs storage needs. I have recommended her already. The units are clean the property is very clean.

Great customer service. Aimee was great with any questions or concerns I will definetly use them in the future if I need to rent another unit.

Christine was quick, professional, polite. I also noticed as a salesman, she offered boxes, mattress bags and other materials. Explaining the benifits of these products and making them available is good business for her employer. I wish her well and would recommend them to anyone.

I wanted to express how appreciative i am with the assistance i received. I have been struggling for a few days now, trying to find the right storage size for my things. Your employee Cheyanna was extremely helpful and professional. She was very detailed about the right price, and unit for me. It's incredible how professionalism and great customer service, can help you make the right choices.

Amazingly surprised !! I was initially blown away by the service provided by Diane. She has been someone that I actually look forward to seeing when I stop in, because I know her joy & smile will be there greeting us. Her joy & service has not diminished since day 1. Kudos!!

Diane is very helpful and nice always when come to storage unit

Diane is very helpful. She has a very clean lot.

Very committed, friendly service... Everything has always been a breeze... Diane is a joy to see when I go in... Always upbeat... Cheyanna as well... Very glad I chose this storage location... Never any issues in over a year... Great job guys... !!

diane has been awesome, we have never had a problem with her or Cheyenna. They have both gone above and beyond the call of duty. and have done above par for their jobs. Diane is a great property manager!!! and should never be let go.

cheyanna she was very helpful n informative and a pleasant person...my experience was satisfactory.

Diane and Cheyanna were helpful in every aspect of my experience with public storage, I was there for approximately 8 months. 5 star service!!!!!! Thank You!!!!

I switched over from a different PS location because of: 1. Cost 2. Storage size This process was quick & painless. I simply picked a new location & move in date, filled out my info, then I received a call from the on-site manager, Diane, to schedule a quick orientation. After arriving & getting some quick odds & ends legal paperwork complete, Diane (who was very nice & professional by the way) showed me my new (& huge) storage unit. Before the end of the day I was all moved in, & before the end of the week my girlfriend (who is 1 of 4 other people that are allowed to access the storage unit) was moved in. The access hours are convenient (hours shown on Google are office hours, not gate access hours), Diane was great, the location is ideal, & the price is reasonable. Everything fit right into place. Thank you! Damian

Absolutely by far hands down best service I got a unit for the price I wanted Diane has been the best person I have dealt with in a business situation would definitely recommend other to go see her for storage needs

Excellent service. I rented a unit and everyone was very courteous and helpful could not have asked for more for my first time renting a unit

I went to Public Storage to get a unit to store all of my stuff into for my move. The lady at the front desk was named Diane she is also the property manager. She was so nice and extremely helpful. I accidentally brought the wrong key for my lock after I had stored all my stuff in it. I went up to the unit and without hesitating she gave me a lock that she had the keys too, to put on temporarily and when I got back she unlocked it for me, so I could put my lock back in. I couldn't thank her enough for the help and how nice she was. I received a phone call yesterday from her, she was extremely nice and wanted to make sure all of my stuff fit in my unit. (which it did without a problem ( :) I HIGHLY RECOMMEND THIS PUBLIC STORAGE! THE STAFF IS VERY HELPFUL AND NICE.

Diane is an amazing person. After being at her location for a year. I have never experienced such customer services. She treated me with the up most respect. I have never had any business treated me like this before in my entire life. I will refer everyone to this location.

Renting a space from Federal Heights Public Storage was an enjoyable, easy experience.

Diane at Public Storage is so friendly and informative. I have had a great experience with her and would recommend this location because of her. She remembers you when you go in she talks she ask if there is anything you need. She is just an all around good customer service.

The customer service at this public storage was the best I have had at any point during my whole moving adventure. I spoke with Cheyenna. When I got there, I had a ton of questions since I had never used storage before. She showed me the unit and everything and answered all of my questions to make sure that I knew what I would be getting. If I do end up getting storage, I will definitely come here because I know that they will take care of me.

My family and I made a move across country; which later resulting in us returning to our original destination. I can not fully express the genuine human concern that has been shown by the Management of this facility; in particular Ms. Diane. She has gone above and beyond her responsibilities as a manager and continually shows compassion in our circumstances; while maintain integrity that her job requires. In a world where there is a lack of human connection it is sooo refreshing that there are still people who not only get the job done; but remembers their fellow human in the process. Much love and respect....

Diane and Cheyana r very nice. Diane is Always very helpful and I value her honesty. Shes so Awesome!

The office staff here is excellent! Diane especially. She was very friendly and super informative. I have never rented a storage unit before and she made it comfortable and easy. I can tell she really cares about her customers and handles the business as if it were her own. :) 5 Stars!