Public Storage Self-Storage Units at 10310 Quivas St, Thornton, CO

Everyone does all their business online these days, I just want to mention that now and come back to it later. I did my booking online and booked a 5x10‘ storage unit. When i arrived with my 5x9’ uhual trailer, I was able to tell almost instantly, that the storage unit itself would be able to fit inside the trailer. Did some quick measurements and it was 4.25x8’. which doesn’t sound like much of a difference but when you do the math, that’s 50sq feet vs 34 sq feet. If you think about things that are close to 16 square feet, think of a coach or a large fridge. while they have disclaimers saying sizes are appropriate. When you talk to the chat help they say, we do recommend inspecting the unit before you purchase it. Where was that option when I was using your online platform?? That to me is an insane approximation. it’s like if a gas station said, yeah it’s approximately a gallon of gas but you‘re only getting .75 gallons and paying for the full gallon. Sounds like false advertising to me. well I gave it them 2 stars because I didn’t have any other issues with the sign up or move in.

Paulina was great and friendly thankful for all her help!

Katie was great .she was friendly etc.

Outstanding service! We only rented a unit for 1 month but the service was great and ending the contract was a piece of cake. Also because of my extreme paranoia with the last storage facility we used, I sent insect traps and rodent traps in our unit for 10 days prior to moving in and didn't catch even an ant! Their units are absolutely pest free! We will rent from them again.

Amazing customer service! The front desk rep went above and beyond! Thank you!

I thought the service was great, payments and access were easy! Michelle followed up after I had vacated my storage unit and she was great to work with.

Michelle and Stevie were wonderful helping me get my storage unit, thanks!

Michelle was such a pleasure to meet, so kind when faced with such a stressful time of trying to figure out the right way to go with storing some items.

Great customer service! Very friendly and quick, would recommend it to others. Michelle was amazing!

I’ve been a customer for a few years now, and have had nothing but a great experience with Michelle. She is pleasant and has always been helpful. I have moved out recently, but if I need to get storage needs again, I’ll be reaching out to Michelle!! TY

Michelle and Trish were great thank you so much!!!

Was in a few days ago and Michelle was so helpful. She showed me a couple different units so I could pick the right one. Thanks for taking the time to help me.

Michelle and Stevie helped me get settled into the perfect size storage unit. The answered questions that I did not even know that I needed to ask. So happy I chose this location!!

Michael and Trish Stevie did a great job, very professional

Michele is great at customer service.

This is a hard one to review because on one hand Michelle at the location on Quivas is so kind and so willing to help! If I was reviewing just her at this location I would gladly give it a 5 star rating however on the other hand the company itself is awful! I have been a customer at this storage place for a few years now. I just downsized due to rent increase. For some reason my rent keeps increasing every few months! I’m only in a 10x15 and come April I will be paying almost 300 dollars! 287 to be exact! Michelle has done her best to keep my rate where it was when I moved into the smaller unit at 172. However I think we are running out of options. Also I don’t understand why if I’m a new customer I think the deal is half off but existing and loyal customers only get rent increases every other month! Do better public storage!

Michelle is very friendly and very good at her job great service

The Manager Stevie is wonderful and super helpful. Great place to rent from.

Michelle was very attentive to my needs and was very helpful in the process of renting our storage

Michelle did a great job!

Great service!

great service!

Michelle and Trish were helpful thank you

Michelle in the office was very friendly and helpful with assisting me navigating the system to rent, the app, move in, and move out.

Michelle was excellent. Very helpful and knowledgeable.

Great rental experience! Michelle was great and very helpful! Thanks!

Great customer service..

highly recommended I loved the attention they gave me when looking for a small Storage it was incredible ¡thanks Michelle!

Needed a quick rental unit for a move and Tina was amazing and so helpful throughout the whole process! She answered every question I had and was knowledgeable about the units. Everything was smooth-sailing and easy. Would recommend this business for all your storage needs.

Michelle helped us with our rental reservation. She was extremely helpful! Great customer service!

Michele was great to work with when renting a unit. She was thorough in explaining the rental process, insurance, hours, PS app, etc. great experience!!

Michelle was awesome and made sure we understood all terms. Great day getting my storage room at Public Storage! Thanks Michelle!

Michelle has been helpful to me in many instances. Thank you for your time and efforts. Shawn W.

Michelle I really recommend this location, she was very kind and helpful with me. 😍

Michelle was very professional and friendly. Customer service skills where great!

Michelle helped me get set up for my storage. She was very friendly, helpful, and professional. I would recommend this storage facility for sure!

I've been there for a couple of years and by far the management now is the most responsive and helpful I've dealt with. Michelle has been understanding with anything that has come up.. She definitely goes the extra mile when I needed it.

Dan was really helpful this morning. He got me all set up for my storage unit. Thank You Michelle @ Public Storage was very helpful getting us transferred from our small unit into one of our large units & payment method got transferred also. Thank Yoi

Awesome place to rent. They help you a lot. Michelle was so nice she helped me get a discount on my unit that I’ve had for so long and she really looked out. Thank you

Michelle helped me today and I like how she handles stuff. I am very thankful for her!

Great customer service, Michelle is always helpful with whatever is needed

When I got into my storage Michelle K was the one to help me. From the very beginning she made everything very easy and worry free. She has been much help with everything I have needed. I would recommend this location for your Storage needs . Thank you so much Michelle for all your help. .

Great job👍👍👍

Good price on storage

Great service! Thank you Michelle!

Michelle was great! She answered all my questions and was very friendly. Gate access is easy, especially with the app. I’m going to be getting rid of my unit, but if I need one in the future I’ll definitely use this location again.