Public Storage Self-Storage Units at 10455 Irma Drive, Northglenn, CO

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 60/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 60/mo $80Best Price Label -
5'x5'Online only price$ 66/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 66/mo $88Best Price Label -
5'x10'Online only price$ 71/moSmall 5'x10'- Outside unit
- Drive-up access
$ 71/mo $95Best Price Label2 unit left! -
10'x5'Online only price$ 75/moSmall 10'x5'- Climate Controlled
- Upstairs/elevator
$ 75/mo $99Best Price Label -
10'x7.5'Online only price$ 93/moMedium 10'x7.5'- Climate Controlled
- Upstairs/elevator
$ 93/mo $123Best Price Label -
10'x5'Online only price$ 95/moSmall 10'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 95/mo $126Best Price Label -
10'x10'Online only price$ 102/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 102/mo $136Best Price Label -
10'x10'Online only price$ 130/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 130/mo $173Best Price Label -
10'x10'Online only price$ 136/moMedium 10'x10'- Outside unit
- Drive-up access
$ 136/mo $182Best Price Label -
10'x20'Online only price$ 146/moParking 10'x20'- Uncovered parking
$ 146/mo $195Best Price Label -
10'x15'Online only price$ 154/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 154/mo $206Best Price Label -
10'x15'Online only price$ 160/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 160/mo $213Best Price Label -
15'x10'Online only price$ 164/moLarge 15'x10'- Outside unit
- Drive-up access
$ 164/mo $219Best Price Label -
10'x25'Online only price$ 190/moLarge 10'x25'- Outside unit
- Drive-up access
$ 190/mo $254Best Price Label -
10'x20'Online only price$ 190/moLarge 10'x20'- Outside unit
- Drive-up access
$ 190/mo $254Best Price Label -
10'x30'Online only price$ 224/moLarge 10'x30'- Outside unit
- Drive-up access
$ 224/mo $299Best Price Label -
10'x25'Online only price$ 249/moLarge 10'x25'- Climate Controlled
- Inside unit
- 1st Floor
$ 249/mo $332Best Price Label -
10'x40'Online only price$ 353/moLarge 10'x40'- Outside unit
- Drive-up access
$ 353/mo $470Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Northglenn
Resources from the Help Center
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Northglenn Storage Units On Highway 44
Northglenn Public Storage, located on the north side of Highway 44, one mile east of Interstate 25, offers cheap self storage units to residential and commercial customers in the area.
Outdoor storage units provide the convenience of easily loading and unloading a vehicle, while indoor storage units provide the comfort of entry from an interior hallway. This location also offers a climate-controlled storage option, as well.
Pack the skis, snowboards and snow boots away in the summer in a 10x10 unit, while hiking boots, fishing poles and all of the necessary gear for sunny days at Jaycee Park or Stonehocker Park can hibernate for the winter in a 5x5 unit.
Local businesses up and down 104th Avenue can find a bit of relief from cramped quarters with the help of a 10x20 unit to store office equipment and supplies, while families throughout west Adams County can use a 10x30 unit to store furniture, appliances, clothing, tools and just about everything else inside the home during a remodeling project.
For customers coming off of I-25 to the west or I-75 to the east, it's an easy location to get to, to fill any storage need.
A community who enjoys convenient shopping and dining, combined with an active lifestyle and wide open spaces, Northglenn residents expect nothing but the best from local businesses – and Public Storage is committed to providing excellent customer service and affordable self storage options to the community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 424)
They were so helpful and nice. Couldn't ask for any better person then russell. Thank you for all the help.
We just got service help from Brittaney at the 104th location. She was very helpful and gave excellent service on finding us a perfect storage unit to fit our needs.
I'd give it zero stars if I could. Terrible units. My door was painted shut and couldn't be opened without a crow bar. Canceled immediately and moved to a different public storage but no refund of admin fee. I did not even use it at all! Never again here. Customer service did nothing. Next time do not rent online. See the unit first.
Nothing but a bad experience with these people it won't take your information you can't get nobody over there there's never anybody there in the office but yet they're there from 9 to 6:00 would you tell me when they're are there they're a joke all the way then they call you on the phone and returned your call and when you call back the line is busy all day long come
By far the worst experience I’ve had with renting a storage unit. I highly recommend you save yourself the headache and go with a different company. I rented a 10x10 storage unit with climate control online for $178.74. I did it online because no one was in their office to assist me at that time. Their online system randomly assigned a storage unit I did not want. Once I was able to locate an employee to inquire about getting a different unit of the same size, she said I’d have to pay an additional $52.21 for a 10x10 with no climate control. Why would I pay $52.21 more for a unit of the same size and no climate control? I requested to get a refund since I had just gotten the unit no more than 15 minutes before I had talked to the employee. She said she could not refund me my money and that I had to either take my current unit, which I did not want, or pay the additional $52.21. So I was forced to pay the additional money. A few days later I show up to get into my storage unit and although I had my own lock on the door, they put a company lock on it as well. I was not able to access my stuff that day because they placed their own lock for no explain reason. I waited over 20 minutes to find a worker again because there is rarely someone attending the main office. I ran into Jordan and she managed to help me. Jordan was very helpful even in dealing with my irritation. I emailed their customer service to file a complaint and demand a refund of my $52. I received no response at all. I finally decided to get my stuff out of the storage unit. The day I turned it back in, the lady at the front desk said she would go check it out later in the day and then close out my account. She never did that! Thankfully, I spoke with Jordan three days later and she was able to close my account. With the exception of Jordan, that company is very unorganized and has terrible customer service. Their upper management should be embarrassed and ashamed. Public Storage, you should consider promoting Jordan so she can turn that place around because apparently whoever is managing that place needs to reevaluate their management skills. What a poor way to treat a Veteran!
Anna was so helpful her customer service from start to finish was amazing. Will definitely recommend this location and Anna to any friends looking for storage options.
Amber is absolutely amazing. Helpful in every way!!!!!!!!
Real tight driving lanes and expensive
Michelle helped us close out our unit. She was friendly and informative. We have been with public storage for 3 years and love all the staff. They never hassled us and kept the lot looking nice. Would absolutely recommend this location and would use again if needed.
Avoid! Absolute worst. Regularly not in office during posted hours. Don’t follow their own posted policies. Blocked off all access to upstairs units for three straights days with no warning. Elevator broken. Secured access doors left open. Probably deserve a complete refund, but will be told “you can’t fight corporate America”!
I had a great experience renting storage here! Ashley was a huge help and was able to answer all my questions. I highly recommend it!
Ashley was great, I did not know how to reserve on the app. I ended up reserving 2 spaces by accident, and Ashley called me and refunded my money for 1 space. She went above and beyond to call me about my mistake. Thank you Ashley.
Ashley was great much appreciated
I was very confused about how things worked at this place. I've never had a storage unit before and Ms. Ashley is so sweet and helpful. Thanks so much, Ashley! She helped me open the gate, find my unit, and informed me how to unlock it. She answered all of my stupid questions. I recommend this place to anyone looking for storage
Ashley was a great help! Super nice, informative, and professional! Give that girl a raise!
They made a 27% price increase in January 2022. I get increases but this seems extreme to me. And now in 2023 they are making another 35% increase in rental fees! I left this review on the wrong Public Storage facility. They are only a half block from each other. This one is at 104th Ave. & Irma. (I use the one at 104th Ave.) The manager of this facility was very thoughtful and called me and they have responded to my complaint about the large increase in rent. The extension gives me time to decide what to do with my belongings. Thank you so much. I recommend this facility because the manager actually treats you with concern.
Ashley provided excellent service and answered my questions thoroughly and concisely. Earned every star.
Ashley did a fantastic job of setting me up with a storage unit. Everything was very clean, order, and very secure.
This location had great customer service. The team at Moving Nextdoor found it to be perfect for our needs and the needs of our clients.
Amber was great! Very helpful and made the whole process easy and quick! Thanks girly for help on the start to my new journey!!
Amber really helped shape my experience to be a 5 star one! Appreciate her taking the time to make sure of that!
Omg what can i say i absolutely love this public storage amber is the absolute best super friendly always there to help thank you so very much #08215. I will be sure to recommend this one to my family and friends!
Excellent service with Brittany. Thank you guys. 😊
Found my door broken. Tried to call the property manager multiple times with no answer and no return call. Update they fixed my door.
What is best way to store small truck?
Too hard to get them on phone since too short staffed. Pc program to enter me not working right day i was there. 2 doors broken. However staff was very kind. Amber Molly, Michelle.
Wonderful customer service.
Amber was awesome to work with at the Public Storage in North Glenn, CO. So awesome. The stuff in the storage unit was placed by my sister’s evil step daughter and they left trash etc. in her boxes. Amber helped us out and was awesome. Thank you for having such a wonderful employee.
This location is falling apart. Maintenance is suffering. People are allowed to work from/out of their spaces. Staff says they never see it. Everytime I go to my spaces, I pick up a handful of nails and screws. My tires especially love picking up the leftover debris. The lot Maintenance won't even drag a lot magnet around to help you out. Now I have to replace my new tires because management says if I come here I take that risk, and I should have insurance to cover flats at a storage facility
Update:: I was contacted by the manager there and offered my original price for 3 more months. I'm glad they work with you. ORIGINAL I got this storage about 3 months ago and now I got a notice that the payment will go up. Im paying 135.00 for a 10x10. You have to buy their insurance or put your own. The new payment will be over 200.00. Time to move out.
Amber was such a great help, answered all my questions and concerns. Shes definitely the person you wanna talk to, if you need anything.
I've been here for a few years at public storage stuff is always friendly. Michelle help me today she was very friendly and nice thank you for everything you guys have done for me!!!
Worked with Michelle in getting our storage unit. She was extremely nice and got us set up fast!
Great service and location. Michelle was great and helpful for my transition between units. I highly recommend this location.
Great experience renting here so far. I like the touch less entry with the Public Storage app and appreciate that my unit included a lock in rental
Jenn was great
Michelle was very thoughtful and helpful. I left the location very satisfied and happy. Thanks to her!
Staff is always super helpful. The clients, not so much. The aisles are extremely tight and they do not afford much error with parking large vehicles. The entrance to the facility is very crowded and hard to navigate with traffic. The reasoning behind the 4 stars is I have multple Public Storage units across the west coast and the app only allows me to access one via "access". Super Lame!
The ladies here worked me to get my billing info worked out and help me waive a late fee. I have never had this level of customer service from this organization in the last. It’s a nice to see them change the dynamics to help the people during these times
Awesome service with Michelle. Very helpful in getting my locks cut done in a timely manner.
Michelle did Great Job Thanks For Everything.
They were very helpful in getting us transferred from a small unit to a larger one.
I love this location all the staff are so friendly! Very clean facility.
I will never use any other storage company
Signed me up for insurance after I declined it. Charged me a late fee of $97 for being 1 day late because of their app issues.
Very efficient and helpful!!!
Michelle & Amber have been great helpers for me. They answered all of my questions and have been extremely polite to me. They explained everything in detail for me. I strongly recommend this location if you are in need of a storage room. Thank you Michelle & Amber for being on top of your game. You’re the best!!!
Great place and staff was very friendly. Ask for Amber
Thanks for all you guys do.
Its an old facilty therefore the overhead doors are hard to open. The door seals are breaking away so dirt gets inside even when closed. Its alright for very temporary storage needs but not long term. The staff is very friendly and helpful and made renting the unit easy and pleasant.
They have hidden policies that inconvenienced me as a patron. The policies could very well inconvenience you also. One that I experienced negatively was a lock cutting policy that allows them up to 10 business days (essentially 2 weeks) from the day you come in and sign a waiver for them to cut your luck if you need them to do so. Which means you go in to sign it and then you still have to wait upwards of 2 weeks before they actually do it. I had called to schedule it being done by the next time I went in, and there was no communication about if it had been done or not. I then came in to church the status, half expecting as a business in the service industry, that they might have just forgotten to let me know that they did it. Only to find out that not only did they not cut my lock as I had requested, but that they have the obligation and opportunity to not do so until the 10th business day after my request was in writing on their waiver form. The only reason they did it faster was because I kept pestering them about opening my unit, daily for a week. 3 non delivered "we'll get it done tomorrow or by this day" attempts later they finally cut my lock and affixed the new one. And even more recently they upped their pricing on my unit an additional 33% for their most recent policy changes. To say that I'm displeased would be an understatement. I am not going to be paying the "updated rate changes" and I am in the process of moving my stuff out before they kick in next month.
Amber, had a great attitude, very friendly and helpful. Made renting my space fun.
Amber was the BEST to work with!!! She took really good care of me and helped me. She truly went above and beyond. I’m I’ve worked with pretty shady storage places in the past so of course I was skeptical. When I walked in Amber greeted me with such professionalism and was super kind. I can now rest assured now that my stuff will be safe! Thank you so much for your help! Jolene
Friendly staff
Amber is very friendly and helpful.
Michelle helped me out! Couldn't find my receipt for a partial return and she didn't give up! Found my transaction and got my refund.
Bought some box from michelle
Debbi was Amazing, she was very helpful and very kind she helped us find a perfect storage in no time definitely recommended working with debbi she is great
Thank you so much for helping me and my family get a unit we can use! The people were super nice and extremely helpful.
Do not rent from this storage unit. They're always calling us saying our payments are late, when my account is on autopay. The money has clearly been taken out of the account, I keep records of everything. When we show them we've paid, they make an excuse that their autopay system isn't working at the moment. Very unprofessional on their part.
Things started edgy but probably by me. The contract ended good and life is well. Thank you for letting us use the storage facility.
I was a tenant for almost 1 year. I vacated my unit today. From day 1 to my last day, I honestly feel that they were great to work with. There were a few (ok, more than a few) time I was late with my rent, and they always made sure to inform me of what the charges would be when I told them I would be able to pay. Kudos to the entire staff!!! Will look to use Public Storage if the need ever arises again.
The ladies there. Do there job i would tell everyone i know to use there storage unit.
Debbi is such an amazing host! She helped me with a deal when she was out of the size I'd originally planned for and it turned out to be such a blessing! On my way out she told me about the app so I won't have to remember my gate code. She was thoughtful, friendly, and kind. The unit was very clean!
They raised the prices monthly through covid until we got our stuff out, but nice facility.
I work for Debbie in the office she’s a great lady is very helpful the Storage company is very helpful and when there was a problem they fixed it I am so glad to work with a company so close to my home that’s been helpful for my needs I highly recommend the storage facility to all my friends and anybody that reads this
Very welcome and amazing costumer service.
Staff is friendly and helpfull. The facility is clean and functional.
Debbie is just amazing! Highly recommended
Debbi and Amber provided me with fantastic customer service
Debbi was extremely helpful and amazing. I had a great experience when i visited
Super nice people, but when I was trying to move stuff in the storage unit, I realized they have no gutters so the melting snow from the roof was dropping on me as I passed through the threshold. Dropping onto my stuff, too.
Melissa was amazing, she was very helpful got us in and out in no time and helped answer whatever question we had!
Melissa is absolutely amazing she helped me so much I appreciate everything she did.
Melissa is amazing!! She was so nice and attentive! Great customer service skills
Worked with Debbi. She took great care of me. Very friendly, knowledgeable and fast.
Melissa was amazing . Very helpful.
Had a experience with Melissa quick and easy process.
Melissa is great she quick and easy to work with
Great service! Super friendly and helpful!
Melissa had great customer service
My experience with public storage was great they are very helpful and friendly .To public storage thanks for the help !!!
She was out going and friendly
Clean friendly helpful. Great experience with the staff. Unit was clean and Covid protocols in place are perfect. Processed my move out without even having to call when the saw the lock was gone and unit empty.
Love my experience anytime I come in. Melissa is friendly, curious and always has a great attitude! Customer service with a smile😊!!!!
Great customer service!
Melissa is good person and she have a good customer service
Helped make my move stress free
Melissa has been a great help while I have been moving made life so much easier and lifted so much stress off of my shoulders. I would recommend going to public storage off of Irma and working with Melissa such a great help!
Everyone there is very friendly and professional. Will definitely be back if I need another unit.
Melissa was fantastic in giving me all the pertinent information. Renting a facility was easy and affordable. On the day I moved my stuff into the storage compartment Melissa made sure that a cart was available for me to move my stuff. I am very satisfied with Melissa and Public Storage.
Melissa is extremely helpful and professional. Pleasure working with her. Storage units are clean.
I had a great experience, Lianne was great. I had to get the storage last minute during my move. Lianne was quick and very helpful, my storage was clean, and getting the first month for $1 was a bonus.
The store manager Melisa is so helpful! The place is very well maintained, clear and organized!
Melissa was fantastic, explained everything very efficiently and did it with a smile on her face while we were cracking jokes. Woohoo property number 08215
Very courteous one of the ladies was from Michigan to keep in mind I was out Denver
Dealt with Leianne to close my storage because I moved away and it was extremely simple and speedy. The entire time so was there was simple and so have no complaints. There is a 25 dollar fee if you try to pay your bill with a representative on the phone.
Leianne was very communicative and helpful. I rented my unit ahead of time online and it was as described. Check in was a quick and easy process.
Thank you for all the information and getting an order put in to get the locking mechanism fixed before I move in. Leianne was truly a wonderful help!!
So far so good! Needed a large space immediately and they had availability. Leianne is super sweet and helpful. She answered all my questions and provided me some general helpful storage tricks that I will definitely use. Highly recommend!
Great place to rent from! The people are great to work with and are considerate they helped me out when they did not have my unit. Would highly recommend. Great job Leianne!
LeeAnn was amazing! She really knows the business and made us feel like we were home. This is not only a clean storage are, they really take the time to ensure safety. Our storage unit is double checked each day and I know my family is taken care of while we are on-site.
Great customer service- Leianne was very helpful and answered all my questions. Would recommend!
So far my experience has been good until now. My storage bill went up a lot after being there less then a year and they dont care. Also a mouse was spotted in my storage by the doors it was nasty Now I get to worry about brand new stuff have nice on it. That's so gross I dont know what to think. Very disappointed if I could give them 0 stars I would
Very clean and Leianne very helpful and helped with all my handicapped needs
Loved my experience! Kevin Did an amazing job showing us the storage and around what options would save us money. Thank you Kevin. Amazing customer service.
Excelente el trato que nos brindo la Sra. Dorothea, felicidades por el trabajo que realiza, el servicio que nos brindo fue muy bueno, gracias por todo. 100% recomendado.
Nice hideaway
Courteous and prompt response. Great customer service.
Excellent service. Very helpful.
Dorothea and Michelle were extremely helpful and had me out of there in minutes! I had a great experience.!
Dorothea has a beautiful soul she was super polite
Dorothea and Michelle K. were incredibly helpful and kind. They assisted me and took their time in making sure I got the right unit at the right price.
Rude staff and dirty units with floors full of grease. Rent here at your own risk.
I was recently medically separated from the Marine Corps and had to relocate back to Colorado. In the process of relocating, I was looking for a storage unit big enough and accessible by a semi-truck. I tried contacting multiple storage units and not many were helpful except for this public storage. Dorothea was very friendly, knowledgeable with her facilities, and helpful in every aspect. She went what I consider above and beyond to help me with my circumstances. I would really like to thank her for her assistance, it made my relocation much easier. Dorothea is a valuable asset to public storage and represents them well.
Public storage staff was friendly, quick and helpful! Great experience thus far
Dorothea is the best!!! Me trato excelente!!! Deberian subirle el sueldo!! 😁
Dorothea was great. We were very happy with this location.
They put up with my shenanigans! Very great people. Michelle K in particular.
Every time I come into public storage DOROTHEA is always friendly and so helpful any type of questions or help she is there to answer my question or give me better options. What I like the most is she goes out of her way to make sure her customers are always happy.
Dorthea is great. I am super happy with her service, and thankful for all of her hard work. Thank you Dorthea for all you do
Dorothea is as good as it gets in storage management most managers don’t have the time of day but not her! Thank you!
Great customer service and staff.. Dorothea was amazing!
Dorothea, give us an Amazing customer service.., we were able to get help even though it was after 5 o’clock. The customer rep did everything she can to help us get a rental. We are very Thankful.
Dorothea and John has great costumer service Thank you again dorothea and John for helping us get a storage unit.
I fell in love with Dorothea. She's such a sweet person and her customer service is amazing. With pubic storage facilities, you basically know what you're going to get with regards to the units. What sets each location apart are the people in the office and she really made the experience as pleasant as it can be.
Lo mejor es que estaba Dororhea nos hablo en espanol y nos explico todo nos mostro el store ella super amable gracias de verdad
Dorothea is amazing. She is the sweetest, she was super friendly and made the process easy for us! Such a sweet heart. Might prefer going in to make my payments rather than online!
My girlfriend and I just moved and desperately needed a storage unit, we were pretty last minute and had no idea how it worked but as soon as we arrived Dorothea was extremely helpful and nice to us the entire time, she made the process quick and easy while making sure we knew everything that we needed to! Thanks so much!
Michelle was great! Made me feel at home. Location was clean and well maintained. Would recommend this company!
Very helpful good secure location very friendly people would definitely recommend to family and friends
The lady in the office did a awesome job finding us a unit
Great experience! Dorthea was amazing,answered every question (we had a lot), super friendly! Took a little longer route just so my children could get a little fun on our ride which is much appreciated is this heat with some toddlers who care nothing about our business transaction (didnt even feel like we were on business). Clean facilities and easy to access! Plenty of different storage options! Helped us get the right storage we needed right when we needed it! Our unit is great size and very cleanly! No issues as of yet!
OK very busy
I don't rent here anymore! Moved because they don't allow for 24 hour admission. I don't understand this. The cameras work just as well after 10:00PM as they do any other time!!! Whatever, I pay less rent at an indoor facility. Bye PS✌
Gated access. Clean driveways. Units protect by surveillance. Close to main highways. Good customer service. Would recommend to anyone looking for short term or long term storage needs.
Dorothea was great! She was informative and pleasant to do business with. She was friendly, quick to anticipate my needs and patient when I was questionable, and very professional when I needed help making a decision. I will recommend family and friends to this location!
Dorothea was super nice and friendly!
I dealt with Dorthea and she was very helpful and took the time to explain all my options.She was very courteous and sold me on the property. I will always use this facility and recommended it to others. Thanks Dorthea for helping me get what I needed and not something to big for more money!
Was looking for a storage facility for my folks since they just moved in with me and came to this Public Storage location. Dorothea was the agent working the desk and was nothing but an excellent person. She was knowledgeable of all storage units as well as answering every question and concern we had. Would recommend people to go to this place as well as have her as an agent.
It was 5 minutes until closing and the lady in the office said the place was already closed and i couldn't use the bathroom. Then came driving around on her golf cart an hour later. Rude people work here.
Dorothea was quite helpful with our storage needs. Especially the availability of her time with questions.
Great place for storage very nice and friendly employees at a very effecient cost highly suggested for storage thank you Dorothea!!
Personal is friendly nice people to do business with, they have reasonable prices.
Dorothea was very friendly and helpful. However during the 11 months we used Public Storage #08215 more than half of the days we went to pay our bill in cash during open office hours there was nobody in the office and it was more than an hour past the "will be back by ____ time" waited for nearly 45 minutes at times and no one returned causing our bill to be late because we had no other way to pay it but cash. Our unit was practically infested with many different kinds of bug and in the winter the door to our unit would stick. Overall our experience here was pleasant.
Dorothea was very nice, made me feel welcomed and like my stuff was safe and secured. Very good customer service also my storage space was nice sized and easy to access
This is NOT the place to store your belongings if you're planning on storing them long term. My original monthly rent amount was $211 (4/18). The rates again increased to $245 only 5 months later (9/18). I just received a notice of another rate increase to $304 as of 7/1, and this doesn't include the additional $15mo for insurance! They sure do love raising their rents! Runnnnnn from this place!!!!
This storage facility is top notch to say the least. Dorothea and Kevin were excellent with customer service and any rental reservations. I can honestly recommend this facility for anyone that wants the best.....
Dorothea and Kevin are both awesome!!!! I recommend this public storage to anyone in need. You guys are awesome!!!!! Look forward to seeing you again
Dorothea was Awesome! Just got a storage an this is my 3 rd time around thanks a lot public storage! My boyfriend liked the cart ride 🙄🤣
This location is great. I highly recommend renting a storage from here. Dorothea is awsome. Thank you for making my move less stressful.
Dorothea was so helpful. I had one storage reserved but got there and realized it would be too small for what I needed and she got me the right size no problem. Such a nice woman.
gran servicio al cliente. buena ubicación. El mejor servicio en la ciudad.
Dorothea was very nice and answered all our questions. I would definitely recommend this location to my family n friends.
Dorothea and Kristen were absolutely awesome!! Super helpful and very friendly!! Would recommended to other people!!
Always amazing help whenever im here. Been using this storage for over a year and have never had a problem
Dorothea has been MORE than reasonable with helping us out on a storage unit. She has gone above and beyond to make sure that we are happy!!! I would never go anywhere else for my storage needs. THIS PUBLIC STORAGE LOCATION IS AMAZING!!!
Worked with Dorothea and she was wonderful. She was helpful and made renting the storage unit a piece of cake!!
Dorothea is the best! She's been incredible helpful.
The staff here is amazing. Specifically Dorothea she has help us so much with our unit.
Dorothea was great
Had a great experience renting a storage unit from this location. Clean and secure location, and Dorothea was a pleasure to work with. Thanks!
Dorothea was so wonderful all storages need worker like her she helped me out so much and she has a very good spirit. When you go to this location she will work with you and do her best thank you Dorothea.
Dorothea was very friendly and answered all of our questions. I’m happy that we chose to go with this location; the units are clean and offered the amount of space we needed. 😃
I must say that Dorothea at the front desk was so helpful with acquiring my unit. I'll definitely be coming back in the future for any of my storage needs.
Dorothea was great! She was a pleasure to deal with when I rented my unit.
Awesome place, great service.
Dorothea was awesome
Easy sign up, great location, nice units, and Dorothea was very pleasant, helpful, and friendly.
Dorothea is the property manager and she is awesome! Very fast, knowledgeable and kind. I will use this location again. Easy access and clean. Shantell was also very helpful with moving my dates on reservation. Thanks ladies!
Easy to reserve unit online. Dorothea was friendly and helpful making sure we understood the rental process, taking the time to show us the unit and tips for ease of access.
Can I do an online payment now?
Dorothea was super nice and quick getting us into our storage unit.
Just rented a unit and Dorothea made the process so easy and even helped us out with an unexpected moving mishap. I felt like we were being a burden but she reassured me she was happy to help definitely recommend this place to anyone with storage needs
My mom died and i need to store her stuff so I can sell her house. Dorothea was so helpful and kind. She helped me get what I needed and was very compassionate about my situation. She was great and I know my stuff is safe. Thank you.
Such friendly staff. Dorthea and Tyson are sweet and knowledgeable. Nothing hidden with fees or contracts. Super easy to make an appointment and get the storage area we required. Access is simple and location is convenient. Price was comparable to other storage facilities.
Moving in from out of state. Stopped by to check out property and met Dorothea who is amazing. She was very kind and helpful taking the time to show us a few different units to get a feel for what we needed. Very convenient location and clean facility. Well ran with online registration making the process much cleaner and efficient. Check it out... Dorothea will take very good care of you.
Read before you come to this location!!! From the moment I walked in it didn’t feel like a transaction. I made a new friend, and felt a strong sense of trust from the property manager. She was informative yet direct, and made the entire process quick and easy. From assisting me with locating my unit, ensuring everything was in order. I have travelled the world and never had storage service this good! Thank you Dorothea!
I met Dorothea today, and she is AMAZING! Very friendly and knows how to relate to her customers. She was very attentive and made us felt comfortable. I REALLY appreciated her. The online process was awesome too! overall this is a great place to rent/keep our belongings.
I rented a unit yesterday and dorothea helped me. She was very sweet. She was very attentive and answered any questions I had. She showed me my unit and let me know all the details. She gave great customer service.
The manager doesn’t actually meet you when planned, the general manager lies nonstop! And on recorded lies! Go up the street and give the public storage or ANY other storage place because you will regret coming here! Such a joke of a place employees openly talk trash about management! Plus an employee tried to fight me on my dash cam and right by the office! Lol law suit is already in place for this facility!
Very nice facility and the office lady Dorthea is great !!!
Dorthea is the property manager. Super friendly and very helpful with my situation. I needed a storage quickly and she was very upbeat and ready to help me get in to a space that would fit my needs. Highly recommend this storage place for anyone looking around the Northglenn area.
Great customer service!!! Dorothea was a great help and very friendly and personable. Thank you again!!!
Dorothea has earned our business time and time again. Customer service and a friendly experience are a priority with her.
Great Place ,clean and secure The staff Was very informative and helpful With any and all questions Dorothea was very Helpful And understanding of what I Needed both space wise and Financially Thanks again
Great service from Dorothea. She was a great help with my move and answered all my questions and inquiries I had. Thank you again!
Dorothea provided excellent service and was helpful during my moving process.
Dorothea and Tyson were incredibly helpful with a payment question that I had. Extremely nice and helpful! Thank you!
Munchas gracias Dorotea por aydarme encontrar Las cajas que necesitaba el martes. Deveras que te agradesco la ayuda. Gracias!
Dorothea and heather are super helpful and funny. I came in for boxes and they helped me get the ones I needed. Would definitely come back if I need more.
Helpful,kind and knowledgeable
I was greeted with a friendly smile very helpful an great staff hope your day went as easy as helping my family rent a unit thank you so much!
Thank you for everything Dorothea. You have great customer service skills.
What a great experience! Dorothea is incredibly helpful, knowledgeable and service oriented. She made the process super easy. The location was excellent and my unit was super clean.
I am shawntele Livingston i was in the other day I was greeted by a woman named dorothea she is the best person I ever met so warm and pleasant very much hard working people liked person I ever met I will always recommend you go there or any public storage companies very nice service provider for people who need storage units great customer service and great people who work for them check them out thanks for reading
Helpful
Dorothea was a great help in getting me into the right storage area and getting me the best rate available.
Great service today thank you so much Dorothea for all your help you are great!!!
Dorothea was a great help to me today. Got everything taken care of and was very helpful and knowledgeable. Thank you for everything your awesome!
The first time I went in and talked with Samantha she was just so helpful and then I had to go back and talked Dorothea and my questions where answer they both showed me around differently will be getting storage here
The management was very helpful. They answered all my questions and were a pleasure to deal with.
Property is well maintained, clean and easy in and out.
Great experience... The units are clean and the customer service is great. They helped us with all our questions and concerns. Dorothea and Sammie are great and willing to help. I would definitely recommend this location.
Good customer service & convenient location
Packfull
Amanda was great to deal with getting me set up with a unit! So far so good
Great place. Had a large unit for several months while moving. Would use them again.
Amanda was great. She made everything easy.
I was looking to get a storage unit until I get into my new place and Amanda helped me out on pricing and sizes and was very friendly and helpful! I highly recommend!!
Classic customer service experience with a little bit of southern charm and hospitality. Thank you Ms Amanda. You are kind and knew exactly what I needed to to make my stressful move seem less stressful. Fantastic!
Leeha was very helpful and precise and genuinely concerned about my requirements and what she and PS could do to accommodate them. She is clearly interested in ensuring this process goes well. Im very grateful for her efforts.
I absolutely love the office staff at this location i have been with them for a year now and they always help me when i get behind they work with me so i dont lose all i have they in all are truly great people.
I was a customer for exactly a year. I moved out on July 1st. The day my bill was due for another month of rent, I told the office rep I was moving out and she Proceeds to tell me that I owe for that current month. She was going to contact me if I did indeed owed any money because I refused to pay for a month I wasn’t going to be there. I am now a Site Manager for another storage facility. . I never charge my customers for a full month if they are moving out. I can actually back there move out 3 days prior so they avoid any type of fee. No hassles and an easy move out experience. I just got a collection letter for the amount of $95 for the month of July without even a phone call. I assumed I was moved out. I will fight this charge. The DM personally called me on a Saturday and apologized. I appreciate him taking care of this for me and taking responsibility. Thank you.
Very fast friendly and knowledgeable staff Leianne and Amanda helped me to find the right unit for my needs and made my son and I feel like family during our time there!
We we're stuck in a bad situation and Amanda was great and beyond helpful. She worked quickly to find us a solution and even stayed late to make sure we were taken care of. She made a bad situation so much better. Highly recommended!!!
The building was lock and elevator was broken. I could not use my storage unit because of the doors being locked for stair access a d there was no one in the office to help
Excellent service. Amanda was so thorough. She made sure we understood everything completely. Good location and very clean..
Pricing was much less than expected and a very easy process to get through. Amanda was amazing and super friendly!
Leeha was a great help! Thank you! Very informative and an awesome person. Made the process quick and simple.
Great service, very friendly and helpful
Amanda is great very friendly and fast service.
Very friendly and professional.All the workers are very helpful.
My dad moved in, in the last 3-4 days into two spaces. The people there were so friendly and helpful!! He doesn’t do tech stuff much and asked me to leave a terrific review!! Great service!!
This was a Wonderful Experience from start to finish. Both Heather and Amanda were very professional and helpful with finding the perfect Storage Unit for us. We were able to go and see the Unit do the Paperwork in less than an hour. Thank you Both so much for making this a pleasant experience during a busy and difficult time! Keep up the Good Work!!
Amanda was super helpful when I needed to get my unit. Expidited the process and we were done in less than an hour!
Amanda was really kind and helpful. After a very frustrating experience at another storage place, Amanda helped me get checked in quickly and efficiently. She's very organized; she put the key to my storage space lock on a key ring with a tab on which she wrote the unit number. It's a little thing, but she didn't have to do it, and I appreciate her attention to detail. Amanda's a rock star!
Nice property and exceptionally clean. Easy location to get to. I found the staff to be friendly and willing to help me through the process. I feel like I made a good choice and would choose them again.
I was very impressed with the professionalism and friendliness of both Amanda and Rachel. In addition, Amanda went out of her way to ensure that our unit was ready when we arrived. Truly an enjoyable experience from beginning to end.
The people at this location are the so wonderful. Amanda's so kind and thoughtful. My experience has always been a great one. I will and have told people to go to this location to store there things. Thank you so much Amanda.
Amanda at the unit off Irma Drive was great to work with. We can in from Kansas City, Kansas and needed a place to stay and storage until we found a permanent place to stay. She was there for us and answered all our questions. Thanks, Amanda
Amanda is absolutely amazing! She is so helpful and knowledgeable! She has set the bar so high now that any storage place I go to in the future will have some pretty high standards to live up to! Nice and clean location and friendly staff. Do yourself a favor and come here! Anything you need they will get you taken care of!
Great experience and awesome staff. Thanks for your help Amanda.
Amanda is GREAT @ YOUR IRMA LOCATION!! She is extremely helpful and explains everything in detail!!! 👍😃😁 I give her and the facility 100 ⭐🌟 Thank you Amanda!!!
Amanda was very professional getting me set up with my storage! She was fast and friendly, very sweet and I would recommend this Storage to any and all of my friends!
How much is a 5x10
I had a wonderful experience. The manager Amanda was very knowledgeable and answered every question that we had for her. Unit was extremely clean and well-kept and the property is well-kept as well. I recommend this public storage property to everyone!!! Amanda was very friendly and that made the experience even better. thanks Amanda!!!
I used this storage for a little over a year and a half. OK staff, fair pricing, and I felt my items were secure and safe. Never had any damage, or theft. As long as you pay on time, you won't have any problems here. 4 stars because I have had cheaper storage, in the past, else where.
Amanda was fantastic. She was polite and made me smile. It was a good day at public storage
Staff are all very professional, yet simultaneously being personable. Facilities are kept in tip-top shape. All around 5 out of 5 in my book.
Very Helpful!!!! Thank so much for everything! Megan is the Best!!!! 😀😀
Megan is Great!! Her customer service is amazing
Went to buy boxes for my job was greeted by Megan. She was upbeat and knowledgeable about each box and how to pack my items where they were damaged or heavy. Next time I need more boxes definitely coming back to this location to see her
Megan was very knowledgeable of all her products and her property. She was very informative of pricing and how the best way get the best out of storing was I will be back to rent from her!
What a pleasant experience! Amanda was very helpful and knowledgeable. She answered all of my questions and even answered questions that I did not have to ask. I will definitely be storing at this location and will recommend to my family and friends. Thank you Amanda for all of your help.
Went by the other day to check out the storage units. The property manager took time with me and gave me a tour of the property and different size units. Everything was clean and appeared to be well taken care of. She explained the price and payment...I was visiting from out of town and am moving near this location and will need a unit. I'm so glad I stopped in. I'll be back! Thank you!
Thank you Amanda for all your help! From start to finish it was an easy transition from the craziness of moving.
I visited this place as I am considering a move. The customer service is fantastic. Amanda and Megan were super helpful and very knowledgeable.
Nice n friendly
What a pleasure! Was feeling overwhelmed and confused about possibly renting a storage unit. I spoke with Pam and she patiently outlined the process for me. She was friendly, professional, and knowledgeable. She even helped me figure out the best sized unit for my needs. Feeling good about renting a unit here.
Lisa and Pam was so helpful this morning while I was looking for a unit and trying to figure out the size I would need. They knew the exact questions to ask to find me the right size.
Looked kinda rough inside the gates with beat up garage doors.
Came in today to look at different sizes because I am moving next month. Jessie was so helpful and found the perfect size. Thank you for all your help.
Marissa was very polite and helpful. She made sure we got the best unit for what we needed.
Great job great people
Jesse& Eleesha was very good to us I well recamend to my freand
Went in to check out possible storage unit. Was extremely impressed with the professionalism of the staff.
Jess and Lisa have awesome costumer services! Great location and easy access from main streets.
Wonderful customer service! Polite and friendly from start to finish! And they have everything you could possibly need to make your move easier. Thank you!
Jessie was awesome, knowledgeable, and incredibly helpful
extremely please with the service, I was literally treated as family. The compassion and understanding was by far perfection!
It's great
Jessie was extremely helpful and knew all the fine details to take care of my reservation. I would recommend this location to friends and I hope that they get Jessie's help!
Quite busy, can be difficult to navigate with a trailer.
Lisa has been more than helpful on assisting me with all my needs at this location. She makes things easy every visit and has been more than accommodating to my family and I. I would recommend this location for anyone to rent a unit
Said I could switch units if I didn't like first one. Next day I wanted to switch, and they raised the price of other unit almost double what they quoted me! Said prices change daily! Then refused to refund first unit I never moved into! Use Northglenn Storage, nice honest people. I'll never rent from Public Storage again in my life!
Wonderful customer service. Lisa was friendly and professional.
Jessie and Lisa are fantastic!
Great customer service, fat and easy, held online which was an easy process. Staff is knowledgeable and helpful.
Fast and friendly , Lisa and Jessie were wonderful and Great , and made my stressful expierence helpful.
Lisa is awsome she is very professional and helpful i totally recommend her location in northglenn
Jessie was professional and helpful. Was a very positive experience and received all the information needed. Thank you.
Very nice, fast! Great customer service! Lisa was amazing and a great help
Great customer service. Lisa was a great help
Lisa helped us get into a unit to store my mother in laws belongings after she passed away suddenly. She was very nice, compassionate and professional with us. Would recommend this location to anybody at any time.
Beware of bait and switch! I leased a storage for a month and a half and all the while asking over and over if my rent will be pro-rated once I move out and getting the same short answer of "yes" They make you sign form after form for just a measly little storage closet because all the fine print you are signing is contradictory to what you are told. They don't want you to go over any of the fine print and just say "sign here" so let me help you out with something that I was NOT told. If you move out of the storage after the 7th of the month, you are charged THE WHOLE month. Awful company and way of doing business!
Grace was extremely friendly and answered all my questions thoroughly. The storage units were a good size and very clean and the facilities were very clean as well. I highly recommend this location and plan to continue using it in the future!
Very helpful, friendly and professional staff. Grace was awesome. The storage units are extremely clean and the price is very competitive. I honestly feel that this is a very safe and secure place for my belongings. I also love the fact that you can rent on a month to month basis.
Lisa was absolutely amazing! Extremely helpful and kind. Moving always sucks, but she made it heaps easier! :) This location definitely has a life long customer with me!
Lisa was very professional and patient. She showed her excellent customer service. I believe the other Public Storage rep was (Shannon?) was outstanding as well. Thank you Lady's
Great costumer service. The prices a month are so affordable! They are so clean & so nice! The girl at the front office her name is Lisa and shes wonderful! If anyone is looking for a storage this is the place to go! I totally reccomend it!! Love it!!
Christine and Grace were a great help in my storage move in experience, I highly recommend them to anyone in the area
Lisa was very friendly and helpful...I am a returning customer due to the great service I received the 1st time..
Best experience, I have use them twice now and would not use anyone else. Lisa is great and I am sure happy about my stuff being close. Thankyou :)
Lisa is amazing! Definitely Went above and beyond to help me and made the whole experience a easy smooth transition! You'll feel as if u knew her your whole life .
Lisa provided excellent customer service! The district manager was also very nice. Glad to do business here!!!
Lisa was amazing. So glad she was able to answer all my questions. I will be renting here!
Grace was very helpful and has great customer service. Will definitely recommend this place to family and friends.
Very easy and quick experience. Staff was professional and courteous. Grace was able to get me in and out quickly and sold me everything I needed. I thought it would be more complicated but she made the process very simple. She was very friendly and patient with me and my kids. Good products and very convenient.
Clean facility, very helpful staff, and very reasonable pricing!!
Hanne was very helpful and she was very cool. She made purchasing storage painless and fun.
Very good staff. Sold me right off the bat, Lisa was able to show me exactly what I needed. Price was great. fast and friendly service would definitely recommend this location.
I came in with my mother she needed some storage while shes in the process of moving. Lisa and Grace were excellent they helped make the process quick and painless. Overall 5 stars for their competitive pricing and great service!
had a wonderful experience fast friendly service prices were very comparable to other storages
Lisa is very knowledgeable about her job when asked specific questions about a storage unit and or recommendations. She was quick to respond. She is very customer oriented and friendly. I will be returning to rent out a storage unit soon.
Lisa and Melissa awesome customer service. Great people very very helpful!!!
It was refreshing to meet a smiling and friendly person willing and able to help me and answer all my questions. Thanks Lisa, you’re great!
Lisa is so sweet, polite and professional..She got me unit I wanted thru my reservation. I would definitely recommend this Storage Unit on Irma Thanks Lisa
Lisa was very knowledgeable and helpful! Property well kept and will definitely use this facility for all my storage needs!
I came into this location to inquire about renting a storage unit on 4-4-15 around 1:00 when a male worker started yelling at the gal behind the counter by the name of Lisa. He was very upset about a calculator not being behind the counter which to me seems very unprofessional. That should have never happened in front of customers what so ever. I felt very uncomfortable and left as I will never do business with public storage. Your business was recommended by a friend of mine that rents a storage unit from you guys, that will no longer rent a storage unit from public storage. Very unprofessional
Lisa and Megan were friendly and courteous. The whole rental process was quick and painless. Thanks ladies.
Lisa and Megan helped me out in getting everything done correctly with my storage unit. I did my reservation online and both of them took such good care of me as I was distressed due to the situation. The location is clean and very safe. I already referred others to bring their belongings at this Public Storage location because both these ladies are incredibly awesome. I am mighty glad that I did.
Awesome experience, got me the best rate possible and saved me alot of money
I came to Public Storage looking for prices for my mom, Lisa and Megan were beyond helpful. Lisa had laughing and Megan gave me good packing and storing tips. I will definitely recommend this store to my mom.
I stopped here to get boxes. Lisa was wonderful and very helpful! Thank you.
Lisa the property manager has been more than helpful kind and willing to fulfill any needs my experience here was nothing but wonderful, I would fully recommend this storage facility and management (Lisa)
I happened to stop at this location for storage prices. Lisa answered all my questions since I have never used storage. She also showed me a few units. Great customer service. Highly recommend this facility.
my experience was great I give it a 5
Recently went into this public storage for packing supplies and get prices for units. Lisa answered all my questions. Great customer service.
Lisa was very friendly and explained everything. I will defiantly recommend this property to others.
Lisa was informative and exhibited a positive attitude.
This was the best experience I've had with a storage facility. I'm a Realtor and have searched a long time to find a location that I trust to refer to my clients. Lisa Barrientos Iantorno is amazing to work with, you'll love it there! Diana Merrin-Moudry Your Castle Real Estate
Great experience made the pains of moving easy and painless. Megan and Lisa took awesome care of me definitely advise using this place.
Lisa was absolutely helpful!
I recently stopped by to pick up some packing supplies at this location. The girls in the office Megan and Lisa were very helpful.
Went in looking for a storage unit and was greeted by the friendly staff. Lisa help me with all paper work and took me out to the unit. It was clean. Well kept and she made it easy. She thoroughly explained my payments and the cost. Will definitely go back and recommend this public storage.
Easy from online reservation to 1st over the phone contact with Megan..had a question after about 2 weeks of putting my things in storage and Lisa was just as helpful
LACK OF CUSTOMER SERVICE, CONSTANT CALLS FOR PAYMENT TWO WEEKS BEFORE PAYMENT IS DUE.
Rented a storage unit here for about 18 months. Never had any problems; Megan and Lisa were both responsive and helpful on the few occasions I had any questions.
Lisa and Megan are awesome and very professional. I have vacated but I definitely will come back when I need storage again. Keep up the good work.
I have always been treated with professional, friendly service. Lisa and Megan are great at contacting you about upcoming payments with brief reminders. Every time I go to my unit there are no pests, and the building is well maintained. Great service all around!
Megan was really helpful and nice! It went well getting a unit.
Great service from Lisa & Megan. Always helpful and location was convenient and affordable.
I just recently moved out of the space I was sharing with my mom. I always appreciated the great customer service I received in the office, from Lisa and Megan.
I had stopped into this location for prices. The manager Lisa showed me some units and prices. But than I was explaining to her I would rather have a storage closer to where I work which is south. So Lisa showed me a map of the diffrent locations. I saw a location off south federal. Lisa was a great help with helping with my storage needs.
If you are interested in seeing a business who makes it their priority to care about you as a customer and a person, Public Storage at 10455 Irma Drive Northglenn, Colorado is the place to go. As a customer for more than 2 years, I have had opportunity to experience this inviting atmosphere many times. The management and staff have been exceptionally helpful in several ways. This business genuinely cares about the people they serve. I have seen this attitude and action from the District Manager, as well as the onsite employees. The Manager, Lisa, reflects the sincerity this organization offers to its customers, to feel wanted and appreciated – she is terrific! This unusual environment should be expected in the finest restaurants, but it is rare to find, especially at a storage facility. I extend my appreciation to all those involved and my invitation for anyone to experience the same courtesy I have received, not as a customer, but as a person using Public Storage at 10455 Irma Drive Northglenn, Colorado.
They always have good customer service. The employees are very friendly and always reasonable with meeting my needs! I never have felt pressured about anything and always comfortable with any questions. Great company!
Last month I rented a unit for my storage needs. Lisa and Megan were a big help. They were both very nice and made the whole process smooth. I would highly recommend this property to friends and family.
I needed storage asap, so I contacted the property, and ended up going down to discuss my needs and situation further. The two ladies that helped me were Lisa and Megan. Both were absolutely thorough and explained everything to me and helped me out tremendously. Very gracious ladies!! Thank you!
After years of wonderful service I am finally moving out! Stayed much longer than expected but was very pleased with the service I got here. The office girls Megan and Lisa were always so wonderful when I would come in, so different from what I expected from a corporate company. I am keeping my fingers crossed that this will be the last time I move, but if I ever need storage again, I'll be coming back here.
Excellent and efficient service. Megan was exceptional in her commitment to providing me excellent service.
Lisa and Megan are helpful, friendly and prepared to assist you with any of your moving and storage needs.
This place is so convenient, they had all the moving supplies I needed, and the service is so nice. Lisa and Magen even opened doors for me and helped carry my purchase out to the car. Thumbs up.
After three years and and $80.00 price increase I made myself clean this place out and can now fit into a smaller unit. but alas they would'nt hold it overnight. There competition would however so gusess what-I'm out of here. The place in to corporate and not personal. Lo and behold the unit I'm paying 244. per month is advertised on the internet for $160.
RENTED HERE FOR A LONG WHILE, I WAS ALWAYS HAPPY WITH THE SERVICE I GOT.
I always believed that storage is storage and one company is about as good as another. However, when I had the opportunity to work with Lisa at this particular location, she showed me that my assumptions were not true. Now, as a long term customer, I am greeted by name when I arrive, and Lisa's friendly and outgoing attitude tells me that she is truly interested in serving her customers well. She can personalize each interaction, and we usually end up having a nice chat each time I am in the office, without the stuffiness of being "strictly business." She has been able to meet all of my needs regarding size of the units and packaging supplies I've used. I could not be more pleased with the customer service that Lisa provides. She is a wonderful asset to this business.
I've been getting ready to put my house up for sale, so I've been researching storage, and by far this has been my favorite of the places I've visited. Meghan and Lisa where so helpful, they were very thorough when helping me find the size I would need for my home. Unfortunately they weren't able to show me the size I was going to need because they are so full (I can see why!), but they were nice enough to look around their other stores so I can go take a look. I sure hope when it comes time for my move that they will have more openings, I really hope I get to rent here!
I helped a friend move out of these units and we he was NOT prepared. Half of the boxes he had ripped when trying to pack them up. I ran into the office and they had everything we needed. Megan helped us and was very nice and could tell what size of boxes and rope we needed just by describing all the stuff we had to move. She even helped me run the stuff back to my friends unit on the opposite side of the property.
Had to move out of my house and into an apartment, and needed a storage unit since my stuff wouldn't all fit. After I made the reservation online, Megan helped my set up an appointment. At the appointment, I described my needs to Lisa. She was very knowledgeable and helped me through the process and made it easy to understand. Even sold me some plastic wrap, and helped me pick out the best boxes and plastic covers for my stuff. Lisa was very helpful during this difficult time for me and it is appreciated.
This is the worst company I have ever dealt with, do not use them!
In August, 2012, I was planning a return move to the Denver area. I would be staying with a friend in Northglenn. I found Public Storage on Irma Drive in Northglenn, CO which is close to where I would temporarily stay. Lisa Iantorno, was the person who answered the phone and who lead me through the confusing website. There were difficulties because the unit that she said was available would not show up on the website. Had it not been for Lisa's knowledge of the website and her bending over backwards to help me - I would have given up and gone elsewhere. She hand-picked the best unit for my needs and concerns about safety and weather. I could not be more pleased. Lisa has always been gracious and helpful to me, even now after my 'temporary' stay has gone on for 10 months. She really is a credit to the company - straight-forward and honest with me and really went the extra mile for me. A very grateful customer.