Public Storage Self-Storage Units at 7700 Washington Street, Denver, CO
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
5'x5'Online only price$ 52/moSmall 5'x5'
$ 52/mo $69Best Price Label
- Outside unit
- Drive-up access
5'x15'Online only price$ 95/moMedium 5'x15'
$ 95/mo $127Best Price Label
- Outside unit
- Drive-up access
10'x35'Online only price$ 122/moParking 10'x35'
$ 122/mo $162Best Price Label
- Uncovered parking
5'x20'Online only price$ 134/moMedium 5'x20'
$ 134/mo $179Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 176/moLarge 10'x20'
$ 176/mo $235Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Denver
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Welby Storage Units Near Interstate 25
Less than 10 miles north of downtown Denver, this Welby Public Storage offers a variety of economical storage solutions. It is on the east side of Washington Street near the 77th Avenue intersection, and about a mile east of Interstate 25.
The storage facility offers outdoor and indoor storage units. A manager lives on site at the property to answer questions about unit sizes and storage supplies such as boxes and tape sold on site. There are also rental parking options for vehicle storage.
A 5x5 foot unit can store small furniture items or electronics, while a 10x10 foot unit can store boxes, crates, instruments and more.
Families around Rotella Park can use a 10x20 foot unit to clear out the home office or guest room, while a 10x30 foot unit can easily hold the contents of a garage, kitchen and several bedrooms of a home in Sherrelwood.
Easy access from I-25, I-270 or I-76 makes for a quick trip for customers in any direction in the north Denver area.
Public Storage is proud to be a part of the Welby community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 366)
Okay but expensive
Awesome service that I wouldn’t expect from a storage facility but Leianne was really a pleasure to deal with!
They don't like people getting into their storage units I have no idea why
Had a great experience with Jordan! She was very helpful and stayed overtime to make sure I got the best deal for my space.
Leianne was very helpful
I was in and out. Hassle free. Thank you Leianne.
Leanne is always friendly and helpful, the facility is always clean and I have found that they are prompt and responsive.
Leianne was very helpful and will make anyone feel comfortable!
This is an excellent spot to keep your belongings in. A great area is very secure, and the manager on-site is very friendly. Never have I ever had any issues or theft.
So far Leanna has been amazing. This is my first day and month with them and her customer service has been spot on. She gave me a tour, answers all my questions and has shown nothing but excellent customer service. Thank you!
My rate for a small unit started out around $90. Not even 2 months in, it was raised to almost $150. The staff is friendly but I don't support price gauging, especially once you're locked in.
Very professional and helpful and very good hospitality Miss Leianne is awesome thank you
Dan was extremely helpful!
Leianne was very helpful, professional and friendly. She made the process enjoyable and quick.
Awesome customer service. Great place to store my belongings
Yesterday afternoon, I visited my storage to get some things I needed out of there, but when I raised the storage blind I noticed that the lock was broken. Someone had entered my space and stole all the items that I had stored in that space. It is truly unfortunate that a place that in its contract promises to be safe and that I should not be afraid of leaving my things there has to experience this type of problem. I know that I can go to the police and the insurance company and claim what is rightfully mine, but that does not justify that anyone can break in and steal my stuff. I don't know if who came in to steal, did it at night or during the day, but he had enough time to take all the things and put them in his car. So, my recommendation is to check your space and make your everything is at your place.
Don’t rent space at public storage because these people are rude and they don’t take care of their property, they don’t shovel snow out and they try to cheat you on your bill and when you call in to complain to the upper management they just don’t care about your issue or complaint they just kind of brush it off this is not a good company to trust they are not reliable when it comes to responsibility and taking care of their property they have a lot of thefts and break-ins going on and when you complain about it they just don’t care
Leianne was so helpful and provided great customer service!
Leianne was AWESOME! Tried reserving on-line and just when i was almost done, the system kicked me out. Leianne called me & told me she had gone ahead & reserved me a space. Went in to the office the next day, finalized everything, took me over to my space & showed me how to unlock & lock the unit, then she had me do it to make sure I understood how it worked. She made this a very pleasant experience!
Leianne came outta her way to help me at a different location that was understaffed that was almost after hours to help me get in 😊
The manager is the best and recepecful person ever
Wonderful place for storage. Very clean and professional. Decent rates.
This location has a lot to offer. The team here at Moving Nextdoor found that this location offers great customer service. The members aided in assessing our needs and the needs of our clients. It is also one of the few locations that has a decent parking lot out front. This is great for those who are looking for easy asceses and making informed selections.
I am new to the area, Leiann the manager has been very helpful, professional and kind. She has gone above and beyond for me. Excellent customer service. The property is very clean and very well maintained. I am very pleased. 😊LJ
Property manager (Leiann) was of great help she explained all I need to know and assessed my needs and found me the right storage space in a few minutes. It was a pleasant and easy experice... * highly recommended*
I have been using Public Storage for over a year with no problems or issues.The staff is friendly and answered all my question concerning my unit.I had lost the key to my lock and was able to have them removed the old one and got a replacement lock within hours.If ever I need to store my things again I will most definitely be using Public Store.
Leanne was very quick to call and introduce herself. I was able to go there the same day to see the unit and get the keys. Overall, Leanne made it a very pleasant experience during a very busy process of packing up our basement.
Used them for about a year when I had to downsize for a bit. The people here are very nice and I never had issues with my unit.
Very nice staff very helpful loved the service
The property at this location is immaculate, even the outside parking spots are pristine. The staff (Leiane) is very friendly, helpful knowelageable.
Auction buyer, facility close for the day manager keeps posting auctions and then the day of there's nobody at the facility
I haven't went into my storage yet but customer service at front desk was helpful,cheerful and the grounds of property were clean and cared for.
Fast and easy leianne help me out and she was very nice !
Stay away from this place there's people living out of their storage units and definitely stay away from a guy named Jon just a warning he will try to be your best friend but he's very manipulative. Basically I thought he had a place to live but he's homeless and he likes to steal people's stuff. Plus the storage units don't look that great I've seen them for Sanden they're just falling apart.
I needed a storage space on a last minute notice and LeAnn was so helpful! She was also very caring to my situation. I'm thankful that I was able to work with her.
This place is clean,Leianne is friendly and she show the storage unit and explains me everything for be sure that’s what I want.Thank you so much for you help Leianne
Leianne is fabulous! Informative, thorough, and most of all she seemed genuinely happy to help me. She was the perfect start to my Saturday. Thanks Leianne, look forward to seeing you again!
Leianne was awesome, very helpful, I really appreciate her customer service
Great service storage facility. Seems very secure and well kept. Leianne went out of her way to set me up with a unit to accommodate my specific needs. Highly recommend storing here.
Lianne was very helpful
Leanne was awesome and very helpful!! Thank you leianne!!!!🥰
Leanne is very nice and walked me through the process, the whole thing only took 15 to 20 minutes tops. Thank you 😊
Very helpful and accommodating! Leanne took the time to help me find exactly what I needed
I loved my experience with Public Storage at this location. Leianne was super helpful and made moving out a breeze. Next time I need storage I will be coming back to Public Storage. 6/5 stars if I could give it!!
Good experience. Leianne was extremely friendly professional and helpful. Thank you.
Check in process was great. Property manager was very helpful, polite and explained everything as well as made some great recommendations.
Great staff at this location, Leianne was really helpful! I needed to store some stuff, mostly pallets of toilet paper I bought last year, I realized I really only needed to keep one pallet in my garage; works as advertised!
Moving to a new space to get our eggs in one basket.
I visited this location looking to rent 2 units. I was helped by Shelley she was very knowledgeable kind and understanding wasn't able to get the sizes I needed but I will be back in two to three weeks to get the units. I will be looking forward to doing business with public storage and Shelley she let me know she can help me find the units when I am read. Thank you very much Shelley and thank you public storage.
Leianne did a great job when I came in to rent a locker!
Leanne was helpful and happy with a smile. Feeling good about our choice.
Great service! Leianne is the best person she was very welcoming and thoughtful 10/10 would recommend :)
Great service!! thank you so much .. Leianne🙏😊👍
We got absolutely amazing service from Leianne when we went in. She talked us through the whole rental stuff, walked us to the unit and gave us a ton of helpful tips and info. We checked with other Public Storage spots around us but none could work with us on pricing. Leianne was extremely nice over the phone and got us the deal we were looking for! If you gotta rent a space, definitely check here first!!!! Best customer service I have seen in a long time!
I had a long drive ahead of me before I made it to the city and to this location and it was nice knowing they were reserving a spot for me even tho other people were interested in it. Very professional! Very thorough and very helpful! Definitely one if the best customer service experience l! Thank you Leianne!
Leianne at Public Storage was a great help and has a very professional and positive attitude! I came in for a storage and the process was very swift and easy. I would definitely recommend this location to friends and family. Thanks Leianne! You rock!
I've posted about this location before and I'm updating my post to take some time to appreciate the current property manager, LeAnne. She really goes out of her way to be courteous and helpful and goes the extra mile to keep things neat, clean and running in top shape. From when I've been there selling things out of my unit on Craig's List and FB Marketplace she's let me borrow an outlet for customers to verify an item was in working order to helping me in a pinch when I had to rent a unit for a friend at the last minute, the woman is a superstar. She actually stayed late to accommodate me so I could rent a unit in a pinch, and not only that she went the extra mile to rent me a space that fully suited my needs AND saved me over $200 a month in storage costs by doing so. She has helped me countless times, like when I was there once shuffling things around in my own unit and broke a bunch of plate glass, she not only helped me clean it up but also dispose of it in the on-site trash can. I've been a customer at this location for over 5 years and previously they did not have quality people working here and running things. It was dirty, the office was always closed and no one ever answered the phone or responded to messages. Since she's been in charge, LeAnne has whipped things into shape: it's cleaner than it's ever been and running like a well-oiled machine. She does her job and does it well- she is a valuable asset to the Public Storage corporation and if they don't already know it they need to! LeAnne should be recognized for her service and excellence. She is kind as a rule and her level of customer service simply can't be taught, it comes from personality and values and she is really one of a kind. You simply don't find folks like these or customer service on this level anymore anywhere.Thank you LeAnne for all you do, you're great and very much appreciated! Keep up the great work!! I've been a renter at this location for over 3 years and the staff and service at this location has been consistently rude and terrible until today. The new property manager, Rollando, is fantastic. Courteous, efficient and he actually gave me a printed receipt for my payment! Previously when I've asked for a receipt I've been told that 'we send one to your email'. I know you send one to my email, can't I have a reciept? Seems trite, but its the little things! Thanks Rollando! Keep up the great work.
Wanted to give a shout out to this property! They helped out immensely finding my next door nieghbor finding a large enough space to help store his items in a pinch! Communication over a distance was not hard at all and this property and the relief manager on duty did everything to help out! Thank you for making a difficult situation an easy one
Leianne was great!! We got into our storage right away! There was snow in front of our storage and she said she would remove it and did it RIGHT AWAY! Thank you Leianne!
With moving and searching around for a public storage was very stressful until I decided to go with this location! Customer service was great 👍! Leianne was who I met and spoke with over the phone and she was extremely helpful since this was my first go around I was thankful because the location off 120th was the complete opposite! So thank you so much Leianne for the wonderful experience and hope we have pleasant experience every time!!!
First time I have ever needed a storage facility. I was impressed with the staff and the way it was set up. Opening and closing account were easy as well. I would recommend it to anyone looking for a storage facility.
This is a great storage facility. Leianne was very friendly and helpful! Her professional manner is outstanding! I was able to set up storage quickly. The price was great and Leianne shared with me all the information I needed and made my experience very enjoyable. I recommend this storage facility to everyone that has any storage needs.
The place is very clean and appears very safe. The issue i am most pleased is the customer service provided by Leianne which was impeccable. Her caring attitude, respect and professionalism were a breath of fresh air.
Don't have room they do
Leianne was super friendly and got us in quick and explained everything thoroughly! Much appreciated!
Should not have to break 3-4 inches of ice off the door and 1-2 feet onto the asphalt just to open it
Leianne was amazing. Tk u for all ur help.
Thank you Leianne for all your assistance us with our new storage unit.
Creepy atmosphere. The unit we rented had a large sheet of ice at the entry that made it very difficult. The ice was there for 3 months straight. We paid money for a lock but no lock was giving to us and the staff several times mentioned they did leave the lock there and it was awkward.
Chris makes renting with Public Store a pleasure. The property is clean and well maintained and secure. Chris is very knowledgeable about all products within the Brand. Cares that I got the right unit for our needs. He really is a fine front-line representative and Ican only hope Public Storage recognizes Chris for his great client services performance.
The hours end early and not very good snow removal
lugar limpió y bien atención al cliente
Leianne was super helpful and setup was a breeze!
I just rented a space from Leianne and she was very professional and friendly!!! The lease signing went very smoothly and she was very informative and helpful!! I will definately use this facility for all my storage needs!!!
The woman is very intelligent. You have to notify them two days before to tell them that you are going to vacate the storage and they never answer you and then they charge you the other month. beautiful
Clean, safe place to store our RV. Leianne was extremely helpful, professional, and accommodating.
I dropped off a vehicle to store with them yesterday and Leianne (lady running the front desk) was amazing, super friendly, ran me through the whole process without any misunderstandings, and I had a wonderful conversation with her while I was filling out the paperwork.
Leianne was extremely helpful, efficient, and very polite. She made my choice to rent storage here the right choice!
Manager Ms. Leanne, was extremely helpful during my sign in time ! She explained everything they had available and what they had to offer. She made my renting a space very easy and quick. Would DEFINITELY suggest and recommend this Public Storage to anyone who needs extra space.I am very happy to rent here!
In these difficult times it's refreshing to have a person to actually hear your situation and genuinely care, That's Leianne in nutshell. Thank you all the way from southern California.
Love them here we just upgraded our unit an had no problems doing so, the on site management was awesome. Leanne was really nice lady👍👍👍💯
Leianne was very courteous and really made me feel at ease that my property is going to be safe
If we are talking about the service, it was great. Leianne was very helpful and thorough
Fair price and cheap monthly payments
Great customer service
Have my things safe
Wonderful customer service from Leanne. I recommend here for storing property
The customer service rep went above and beyond to deliver a 5 star experience! Highly recommend!
Great experience and great staff!
This was my first experience using a storage unit. Leanne was SUPER helpful and knowledgeable. She set me up well and everything has been going good!
Andrea was very kind and helpful showed us a unit took her time explaining the rental agreement i highly recommend public storage
I recently moved my belongs from this storage facility after having them there for over 6 months. Every interaction I had with Leanne was professional and understanding. Willing to work and listen to an extenuating circumstance, and then really work with me to resolve. Leanne is extremely level headed and hardworking. Communication and service was very easy, which tend to be difficult in this particular industry in my experience as a customer. Thank you for the courtesy. RD
Store stuff your not using
I came today to the Public Storeage to rent. I am very happy with my service. Leianne is SO kind. I highly recommend her. Thanks again
Leianne was extremely helpful, and courteous to us. She answered all our questions, and made sure we were comfortable with the unit we chose. I would definitely recommend this place for anyone looking for a storage unit.
Quick and easy and very helpful
Leianne was very patient with me. Answered all my questions. Did what she could to find the best space.
Great service! Quick and efficient rental. Leianne was wonderful and helped me get just the right unit.
Leianne was fantastic and really helped us get into a space quickly. We were having a tough time with life today but Leianne was a bright light in that day. Thank you and we look forward to our stay.
Ask for Leianne, very friendly and imformative.
Great experience with Leianne!!! Was able to store my snowmobiles with ease! Great place.
Leianne is awesome! She is knowledgeable and friendly. I parked a little pickup in one of their vehicle spots for a few months and was pleased with the facility's cleanliness and security. Thank you!
Leianne was extremely helpful, she made the initial visit a pleasant one!
We had to move the location of our unit and Leianne was very professional and courteous in helping us. I highly recommend this PS location and will continue using PS for our storage needs.
Leianne was such a huge help on our emergency situation to move. She got us a clean unit within 30 minutes of showing up and provided excellent information and service
Leianne was wonderful and great at answering all my questions and setting up my storage unit!
Leeann is amazing at her job. Give her a raise!
Great price.. good service .. my truck will be fance & under camara & gate code. Thank you Leianne..
Leianne has been a huge help! I honestly could not have been happier with her assistance and I'm incredibly grateful for everything shes done to help get me a good unit. My first unit was good but I asked to switch do to issues with how I had to load a vehicle. I must say the location is perfect and I anticipate I will be a customer for a long time. Thank you Leianne!
Easy to rent (same day), Leianne was a pleasure to work with, unit was clean, property is safe.
Leianne was great with the entire process.
Good rates, and very helpful staff. There was a computer issue which initially prevented me from getting the promotional rate on my trailer storage space. Leanne, who was helping me, worried persistently until she could get me the rate I was quoted. I have been a customer at several Public Storage facilities, and Leanne makes this one of the better ones. Thanks!
Leianne was helpful and was able to answer all of my questions. So glad she could help.
Leiann was very professional. The only complaint we have is paying $19.99 for a flipping lock! Really?? You can't buy your own because it's a special kind of lock.
Leianne was exceptionally helpful and informative! Made the rental process a piece of cake!!
Very easy experience. LeAnn was awesome. Every thing went very quick and easy..
Prices are steep and go up significantly each year for minimal space.
Easy to get in and out.
My visit at Public Storage was great today. I was not expecting such professional assistance, Leianne made such an impression and was very knowledgeable. We did not get this same service at another location. Definitely encourage people to come to this location. It is very clean here. They also know about the services they are providing to their customers! Thank you! Jeff was nice too!
Excellent facility, Leanne is prompt, friendly and on the ball. Highly recommend for your storage needs.
Thank you for your awesome customer service Leianne.
Just cant understand why people are so rude you pay for services then they act like they are paying for it not all of them just a select few
They are great with customers.. and I fell all my things are safe here
Very friendly check in and registration process was easy, good prices too
Leianne was awesome! Very helpful we left not having a single question. she made sure we were informed on all we needed to know.
Awesome intro and tour. Easy to understand resources and options. Very professional and courteous service.
dreaded putting my things in storage for almost a year, its all important and valuable to me. The property manager quickly made me feel at ease going over their security system at that property and I am happy to have found that paraticular facility to rent a storage unit. Some I know aren't so good. The manager, Leianne, was super and I feel assured all will be fine there and that I can count on her help if I ever need it or have concerns. Very clean all around there too. Most important is security and I"m not worried.
How do I pay my bill
Leianne Great Service 👍. Great rates.
Leianne was very helpful i had the best experience coming here today
Would definitely recommend using them, we just unloaded our moving trailer and needed some extra space to sort and within 10 minutes had a unit reserved. Leianne was the best!
Leíanne was awesome!! She was super helpful in helping us choose the right storage unit for our company. Answered all our questions and explained everything very well to us.
Fast process! Leianne was awesome! Answered all my questions and was very friendly!!
Leianne was such a Great person with a really nice positive additude she explain everything good and clear thankyou a lot.
Leianne was amazing! Such a fast process and she maid it painless! Thank you Leianne!!
Great clean place
Great customer service, great fella.
I recently visited this facility and was amazed by the cleanliness and friendliness of the staff. Rollando was expectionally helpful and knowledgeable about products. I haven’t had too many positive experiences with this particaular company, however, his kindness and patience will make me become a loyal customer! Thank you for all your assistance, Rollando 😃
Leanne was very nice and she made our experience their easy! We all know moving is stressful so it was nice to have someone with a kind attitude, help us with figuring out the best prices that fit with us and size of the unit she was very professional and I highly recommend this public storage to my family and friends!
Friendly, clean and safe!
Leianne went above and beyond to help us with our move!
Leianne helped us out a lot and made everything easy to finish up when our time at the unit was over
Leianne is amazing and always helpful. Best place to use!!
Best customer service, I've ever had. Thank you.
Fast n easy thank leianne
This was my first experience renting a storage unit and Leianne was a huge help and extremely patient with me! Leianne showed me the unit I will be renting and I could tell it was clean and well maintained.
Clean and super friendly
Well maintained and clean. The staff is wonderful!!! Leianne helped me out with a couple of challenges. She is my HERO and truly deserves her own cape!!!
Nice units and Leianne is awesome! Best customer service of any storage unit I’ve used.
I haven't used a storage for many years. Tyson was friendly and answered my questions. He explained everything I needed to know. I should have posted this 5 weeks ago, but we have been trying to clean out our house!!
Great experience kept my stuff secure and dry for 15 months. Would rent again in a heartbeat!
Had à great expérience. Leianne was vert helpful.
Tyson was incredibly helpful, professional, and friendly. He made the process of renting a unit easy. Pricing was clear with no hidden fees, we were in and out quickly and left happy. Great experience all around. Thank you!!
Easy and simple to get a unit.
Had a horrible experience at a different location. came to this location and Tyson the property manager was extremely helpful and got me the size of storage I needed.
Ways to do great place to do business always clean and friendly Tyson does a great job
Great people ( Leann) clean, helpful, and by the book ....thanks you public storage...🎆
Thanks for helping me out guys. Awesome people working there. Our stuff fit in the space we needed.
Great Experience!! Leianne was very helpful and always clean facility!!!
Great help and service from Leanne
Came here for a storage and Leianne helped us, she was super nice & helpful. I will definitely be here long term and refer to everyone I know in need of storage unit. Thanks Leianne
All units appeared well kept and with little or no damage to the exterior. Leianne was curious and professional, answering all questions in a polite manor and offering the best prices which is also why I choose this location.
Leianne was always courteous and professional, answered my questions, much appreciated!
Stopped in last night had to get a storage unit ASAP the lady Leianne there was very helpful and very polite went over everything thoroughly with me within minutes I had my storage unit keys thank you Leianne!!!
Leanne was great and very friendly. Love it.
Thank you Heather C. And Jeff the DM. For your help and information on my new storage unit and I greatly appreciate you guys with helping me decide on my unit , thank you both..I couldn't of gotten it done with out you guys..thanks again you Two..Bye..☺️
Leianne was extremely friendly and helpful. Go see her for any of you're storage needs!
Clean facility, wonderful staff and good rates. Leianne was very patient with me when I was very late for my appt and then changed my mind on what kind of unit I wanted at the last minute. I highly recommend them!
Leo Anne was super friendly and made the check in process easy and fast. They do a great job of keeping the grounds clean around the units.
Fast and easy place to get a unit. Leianne was great and very helpful
I want to say thank you Leann for all her help during my difficult time. Of the passing of my late mother.
Staff was very friendly and helpful!
Very nice and helpful staff.
Leianne is super nice and helpful.
Should be called A1 Storage
Leianne was great. Explained everything clearly and made our storage rental quick and easy. Thanks.
Leianne was very helpful & polite! She helped make the right decision for the size of storage & even gave us tips on how to load it up.
LeeAnn is so Awesome! So courtesy! Very professional and I totally enjoyed working with her. Thank you for everything. I would recommend this storage unit to anyone.
The staff have been extremely helpful, nice, and easy to work with. Our unit was spotless and the price is unbeatable.
Great storage place !! $1 1st months rent
If it were not for the fantastic service I get from Jessica I would have vacated this month when the rent increased with less than a months notice. I dont mind the increase but I perceive this as sheisty when I am not given fair warning because it caused me to be late with exorbitant fees tacked on. Despite that, they take security seriously and like I said, great service.
Jessica was very kind and helpful I felt very comfortable renting from her
Jessica helped me out from day one and has always been great with any questions ive had!! New loyal customer here! Still a customer at this location and it’s a great facility Jessica is always so helpful
The manager consistently lies at this location. I have had nothing but bad experiences with her. When I vacated the unit last Saturday, I waited an hour for her return to the premises, she told me everything was fine and she told me she would send me a vacate email. When I never received the email, she had excuses as to why she couldn't send it, although the unit is totally empty and I have a zero balance. Trying to get another month's payment from me. SMH
I came to purchase a storage unit and made a reservation to pay for it had to work late got there before closing only to be told I had to come back the next day because purchasing storage was a 30 minute process and was told that is was a business and I was cussing because I made it there before closing and they were to lazy to serve me. I wouldn't recommend this place to anyone . They were rude and obviously to worried about getting home on time.
Wonderful place. Staff so nice. Wonderful price
Working with Jessica, was a terrific experience renting my storage unit with public storage. I could not recommend better
Called the store to get information about renting a unit and Heather was super kind and helpful. She definitely knew what she was talking about. Coming in to rent a storage!
This manager... I think its heather?? She was super dope and polite
Loooooved it didnt get a unit today but heather was really nice in letting me know what i needed to to make the right decision and price was great
Pricing is a bit on the steep side for barely any space after promo period. Apart from that, the facility seems clean and secure and the staff has always been nice. It's just hard to fathom paying $110 per month for one of the smallest units available in which the access door is no bigger than a standard household doorway, which makes moving things in and out a challenge to say the least. Unfortunately, some of my glass picture frames and such are already broken due to the maneuvering to get furniture in.
Leeha was very helpful and quick in assisting me with my move out. I will be returning there when storage needs arise in the future thanks!
Jessica is always so helpful and kind with a smile on her face it is always a pleasure doing business with her each month
Jessica is always so nice and very helpful.
Jessica waa super helpful and extra nice
Jessica’s Customer service is amazing! So happy to be with you guys!
Leeha did so awesome in helping us today! Awesome customer service! I highly recommend coming here!!
Jessica was a very sweet person this is my 2nd time renting with her and she makes it feel like home at this location thank you Jessica
Placed reservations over the phone. They miss spelled information causing issues at appointment. Plus call center gave incorrect information.
Rachel was very helpful & efficient.
I want to thank Jessica @ 7700 Washington St., Denver and Jeff K the District Manager for helping me so much on my account at Public Storage. I was having difficulty on the accounting end and it was causing havoc. Jeff the DM stepped right in and got the problem solved which saved me a lot of money and I greatly appreciated that! Last year I was having problems as I had so many things I had 3 storage units which was a lot of money, and too expensive for me. I thought I would have to move, but they helped me downsize into one big unit from the 3 which saves me several hundred dollars a month. YEAH!! THANK YOU PUBLIC STORAGE FOR OUTSTANDING CUSTOMER SERVICE!! YOU ARE THE BEST!!
Storage for the rich! They raise their prices higher & higher, the longer u store with them
Why didn't I get one free month? Didn't get a receipt Jessica was nice but I'm confused on why I didn't get a month free ....or maybe a dollar for a month Cr
Talked to Jessica today, she was extremely helpful and professional, I look forward to doing business here in the future.
Dorothea is always so helpful and friendly! I appreciate that she is willing and able to meet my requests every time. It seems like everytime the property manager is the one in office I have a hard time getting the most simple requests to be taken care of such as receiving a paper receipt for a payment. Thank you, Dorothea for providing an exceptional customer experience!
Jessica and Megan were out cleaning the property after the wind storm, the girls are always out making sure the property is clean and well maintained they do a great job here and are always welcoming and happy to answer any question that happens to come up with always recommend Megan and Jessica to friends and family
Property looked VERY clean.. thanks JessicA
Very convenient and Jessica was very helpful. Thank you for taking the time to get me in the right storage unit. Will recommend to friend and family.
Megan helped me out and was flawless in accommodating me with renting a unit. I'm so very grateful for her great customer service. You all need to give her a raise 🙏
Very helpful and also waited for after hours
I came to the office and was greeted by Megan shebwas knowledgeable about her property and was able to help me choose the right unitbforbmy things thank you Megan
Jessic was the best lady she was smart and new what see need for us and are stuff ..she make u feel great and for good prices ...go to the one on 77 and Washington st in thorten co its the place to go
Jessica was very nice and helpful .
Great experience. The is for all of the help Jessica. You were great!
I wanted to give a huge thanks to Jessica. For her superb customer service and how knowledgeable She was. I had called the Public Storage to see if they had any units available the sizes prices rules and policies, my grandmother will be moving to denver in the next few months and we want to make sure we find the perfect place for her belongings. Jessica was able to have all the information I needed. Thanks to Jessica we found the perfect place. Thanks Jessica for your amazing customer service.
Jessica was so helpful with my moving needs
Smart, knowledgeable and friendly. Great convenient location for storing my RV. Great prices.
Megan was very confident in her knowledge and was able to answer all my questions. I'm very happy with her help
Very clean property! Jessica was helpful with my every need!
Some shady people at other units causing problems
Megan Sosa. Was very helpful and knowledgeable. She helped me figure out exactly what I needed and was fast and courteous. Will recommend anybody needing a storage to her.
Great customer service from Megan she was polite and very informative if you need to know anything just ask she will let you know
Jessica was very helpful
Jessica was super helpful professional and friendly! Thanks!
I am completely taken back about how unprofessional the staff at this location is. I signed a lease last week fully disclosing that I plan to move my 5 bedroom house into my unit today. Everything looked normal when I went to inspect my new storage unit. This week I come to find that the asphalt of the entire row has been completely dug up. There was a mound of dirt in front of my unit on Wednesday and I called to express my concern about my anticipating move. The representat...ive dismiss me and said that they can move the dirt if there was a problem. Today, as my moving trucks are on the way to Public Storage, I come to find that the ground in front of the units are muddy and there is no durability in the ground for the movers to use their dollies. I've called and talked to the representative as well as the property manager. They did not offer an resolution to the problem. I am beyond irate as this project has been on their books for a while and they did not inform me that they had plans to uplift the asphalt. Now we have to pay the movers to stay longer so we can figure out a temporary fix. See More
The manager Jessica was very professional and very nice, It was great to Finley deal with a pro like Jessica.thanks public storage.
Jessica was super nice and was very helpful
I went in for more info on renting a unit & Jessica was very helpful answering all my questions, thank you i recommend her & this storage place to anyone.
jessica was very helpful and nice
Jessica was great! Informative and made the process incredibly easy . Thanks!
Very helpful and very nice
Jessica is great. Very friendly and knowledgeable. Would definatly recommend this to anyone who may need storage!!
Jessica was very friendly and very helpful
I was in a different area of town & needed some packing supplies. Thank you Bob!
Bob was very helpful. I would recommend this location to all my friends.
Jessica was not only professional but friendly and oh so helpful THANKS JESS
Awesome customer service. Jessica was very professional and answered all of my questions. Look forward to doing business with you.
Jessica is so helpful thanks !
Working with Jessica was great. She was able to answer any questions I had, and was extremely nice and professional. I look forward to using this facility very much.
Force you to buy their own lock. Push their own insurance on you like it's a requirement (you can decline by the way). Raise the rent without notifying you. Staff turnover is high, and onsite tenants are some of the most explosively rude individuals you will (hopefully never) meet.
very bad experience open at 9:30 sign on door says come back at 9:55 broken glass brake pads really dirty business
I will keep using this location as my storage place forever. Yesterday was a horrible day for me on top of everything else that has been going on and JESSICA helped me get through it. Found me a unit for the money I had on hand and made the whole experience a whole lot better for me, she even helped me haul some boxes and bags back to my unit. She was a life saver yesterday and she was so kind and friendly, it made everything go a lot better. I'd recommend this location to my friends and family, AS long as they rent from Jessica. Thanks again Jessica for all your help and making my day a lot easier.
Very helpful and friendly staff
I have workedby y387 x66 t8
The staff is very easy to work with. Great customer service.
Jessica's helpful and professional and has a very nice attitude and great communication skills.
My experience with the employees was fine but the 1st month for a dollar is false advertising as I was charged almost $70 in the middle of the 1st month and then 2 weeks later $175. Now my rates have gone up to over $200.
Jessica was great to deal with and would recommend my friends to her and this location!
Rude staff, also public storage as a company is not for people that are looking for long term storage. After the first 6 months, they raise rent on you varying from $10 - $50 depending on unit size. Then, they inform you that in another 6 months on the year mark, they will raise the rate again. Any normal person at that point asks, 'well how much?' To which they reply, 'We don't know. No one knows. That comes down from corporate.' Good for folks looking for short term storage with month to month terms and VERY secure access, both to your information as well as the facility itself. Dealing with Public Storage trying to get your own information such as access code or login credentials for lost/forgotten passwords or usernames is like trying to get information out of TSA and the federal government and practically impossible. Would not recommend for someone not local looking to store.
I called and ordered over the phone,everything seemed good and legit until I went in,they require you to have their $11.00 insurance,and you have to buy their lock for $19.95 so my quote over the phone of $24.00 for paperwork,and a $1.00 for 1st month now went up to $66.00 and not the $25.00 that was already confirmed,I went in since no one answered and nobody was there,time wasnt on my side.I did continue business with them but it would have been nice to have all prices laid out on the table when calling for a unit rather then being suprised when I get there,and yes it could have been a call center I spoke with originally but the lady (jessica)at the storage unit said they are the only office that requires you to use their locks and requires their insurance,so apparently I could have went to a different location and got the price that was quoted! Now I have had my unit for a month now,and my payment was finally due,decided to get my items out early and was trying to call for two days to ask how to go about getting my things out after the payment is due,after calling and calling at least 8 times one day and 6 times the next,during business hours,no one answered or called me back,and to leave a voicemail was a nightmare as it would cut me off before I can even finish leaving a call back #,finally the 3rd day I got ahold of someone,explained my situation and was given an amount and details as to what I needed to do to vacate before the month was over,the day before I was going to be out,Jessica called me telling me I am behind and need to now pay a $20.00 late payment and even though I am getting it out the next day I still have to pay the full amount even though I was told it was pro-rated.I am beyond irritated and I refuse to do business with this place any longer.I just paid the amount told,but I am making sure everyone knows how they do business.sad they rather rip people off then have customers.
I went in during the week to find some storage for my tools and car parts. I had been to a few different storage places and felt like I was given the run around all day. Once I came to public storage and talked to Jessica, whom I believe is the property manager, she was kind and knowledgeable. She went thru all the services and options that would be best for me. And she didn't rush me out of her face, she took the time to answer all my questions. Thanks again and I am definitely looking forward to renting at this public storage.
I wemt in to get a storage and Jessiaca was very helpful she was so nice i would recommend this place to everyone
Jessica was very helpful and explained everything in detail. Have been here for 11 years and she ranks as the best manager I have dealt with.
Jessica was very helpful and nice. I would recommend this property.
Jessica is helpful and answers all my questions!
Jessica is always very friendly and helpful
My wife and I are moving and we stopped in to see about a unit and it's exactly what we're looking for. Not only the unit but the service was awesome. BRENDA made everything simple to where we have no worries about moving and knowing that we have a great storage unit to house our belongings til we move. Thank you, Robert!
Selling our house went quicker then we thought and Rachel was very friendly and helpful with us figuring out a plan that was best for us and our needs. It helped take a lot of stress off
I give this location 2 stars. Mainly my issue is with the locations District Manager, Jeff and the company itself. I made an online payment, for the unit I'm currently vacating, just like I normally do since I initially bought my unit, and received an email reciept or invoice stating payment was accepted. After three days I see that my account was never charged so I called and spoke to their new Manager Rachel, she first informed me that the payment was received and I had no balance. She then looked a little further and told me it was actually still pending. No problem. Their contract states it could take up to 6 days. Well 2 more days pass and nothing. I called the customer service 800 number and was told the payment was accepted, paid in full, and I have nothing to worry about. No late fees, nada. After 8 days they finally tried to charge my account and then later informed me my unit was past due and applied late fees. After speaking to the district manager Jeff they did not fulfill their motto about 100% customer satisfaction. I was rudely told that I could take my things and get out if that were my choice. After returning to get my things at the location Rachel was extremely rude and acted if she could care less with what happened between the company she represents and their customer, (me). They did nothing to fix their issue and I still have an unpaid bill apparently.
Super helpful and friendly staff. Rachel took the time to help me figure out exactly what size storage I needed and what works best for my budget!!!!
First time using a storage facility and the process couldn't have been smoother. Rachel, the new property manager, was very knowledgable and great to work with. I was in, leased and back out the door within 10-15 minutes. I received a courtesy call a few days later to make sure all my needs were met and if I had any questions. Great customer service!!!
professional and easy. Very convenient location, right bu highway 36 and i25. bring your own locks and ask ahead of time what sort of locks you need.
Megan was just very friendly.. Awesome place.
The service was absolute ! You guys had every item I needed to complete my move and very reasonable rates for my budget ! Nice and neat and friendly . Thank you guys
I've had to make some changes to my opinion of this storage company. I was very explicit about what my business required before I began renting here and thought this place would be a great long term location. About a year from when we began renting a new manager came in and we quickly found that we could no longer use our spaces as we had been. Meagan did make some accommodations. However upon calling the District Manager Jeff I found that we would not be permitted to use those accommodations either. We left the last storage place because the rules kept changing. Looks like the same problem here. My Old 5 Star Review: I've had some hiccups here.. But that happens everywhere. The staff is friendly, very good at communicating and always goes the extra mile to take care of me. The location is excellent for my business and the storage buildings are in fair condition. Definitely would recommend them.
Public storage is the best place we could have gotten. Mean was very helpful and took her time explaining to us everything. Great experience for us this is the first stime getting a storage so we are very excited and pleased with public storage. Thank you.
This is a good place to keep your stuff, they got good secure doors and gates. The people are great, thanks for your service.
Megan was very nice and helpful to me and my dad, we had a good experience renting here.
Great secure location, every person I've worked with here had been very helpful and polite.
The move in was quick and painless, got a pretty good deal on a unit. Megan was really helpful through the process.
Good, secure location. The manager, Megan, is very helpful and professional.
Hanne was wonderful to work with. Definitely great customer service!
HANNE, was so quick and friendly!!! This place makes storing your items so easy.
Everyone was very helpful especially Hanne.
Hanne was great. Very kind and professional. Great experience.
The customer service is amazing! Answered all my questions
Quick responses and friendly service
Manager helped a lot. Brothers rental was easy. Thank you. The lady said this review didn't show up so she said I should edit it so should work now
I went with my boyfriend yesterday to rent a unit at Public Storage. We had reserved a unit and when we arrived, the staff member had just cleaned it out for us. The woman who set us up was very friendly, knowledgeable and actually hilarious. We were set up in no time and had a great experience. I highly recommend PS and would use them again if I ever have the need.
Manager asked, here's the review.
Very friendly thank you very much for helping me get a garage for my stuff I hope everything works out thank you. My sister don't have a email so she wanted me to say something for her she likes the manager too.
Cheyanna is always very helpful and friendly with all dealing at the storage unit. I recently had to go to larger unit and it was very easy with no problems as she had taken care of all great.
Jamie and Connie were very friendly and helpful. Hassel free service. Very satisfied, thank you so much for your help!
Leona was a very professional person she helped me in the exact ways i needed and her customer service was astonishing
Cheyanna greeted me, took no time at all to complete the paperwork, was thorough, helpful and efficient. I have rented many a storage unit, this was by far the best experience I have ever had. She knew her stuff inside and out. Had me in and out, and on my way so quickly and painlessly. I recommend this based on her alone!
Martha at this facility was very great she explained all my options and helped me to my satisfaction. I would suggest this storage place to anyone I know.
great service very polite and sweet
I can not be leave the the amount of help they were there when I came in cheyennia the wonderful woman behind the desk helped me with everything keeping my payments on time and in order and always there to help when ever i call Thank you public storage your a real life saver
The place is clean and I like the people.
great service. cheyanna really helped me out and I will stick with them if I ever need a storage to move again. very knowledgeable and friendly
I am thankful that public storage was able to help me travel lighter to college. Without me being able to keep my property there. I would have gotten kicked out of school from the students complaining of me bringing my luggage everyday.
Bought some boxes here. Quick in-and-out, great location, great property manager. Exactly what I needed.
Great customer service. I had gone to a few other places but ultimately decided to come here because of the customer service. I will definitely be recommending Public Storage to everyone!
I had never rented a unit before. I was dreading to rent, and move my stuff. After speaking with Cheyanna, my experience was great. I was informed on prices, and the best unit for my stuff. All doubts were answered, and i was treated extremely well. I will continue to use Public Storage, and recommend this site to my family and friends.
I had a reservation for a unit I had made on the toll free number the Saturday before (it was that next Monday) and when I went in to sigh paperwork and pay the manager told me my reservation had been canceled. It seems the attempt to call ONCE and if you don't call back or talk to them RIGHT THEN they cancel your reservation. When I attempted to find out what could be done she just continued to repeat the 'policy'. Over and over. Wish I could give this manager a ZERO score.
Pam is the best!
Lifesaver! Christine helped us out in a bind with our last minute storage needs. She got us into a unit quickly and was very pleasant during the process. Great customer service!
The service and price are the best around. Christine was a big help and was very professional. Thanks
Doug was very knowledgeable and professional
we have been very happy with our experience at public storage. the facility is very clean and Doug has been very helpful.
Quick and easy! Christine was a great agent!
I stopped by the other day to pick up some boxes and Christine the manager did a great job helping me figure out what I needed for my move.
I came to this location looking for a unit and pricing. Doug helped me , he was very knowledgeable and professional. He didn't have the size I needed but he put me on a waiting list. I will definitely be renting here and will recommend public storage to all my friends and family. Thanks for your help Doug.
Went in to buy boxes. Doug was very helpful and property was clean and organized.
Doug made it very easy to move in and went over everything before move in. Great experience would definitely recommend. Dougs the man.
I have never rented Storage before so I was especially grateful for Doug. He stepped me through everything so carefully and meticulously. I was surely grateful. I have already visited a few times and he was there again today to make sure everything was cool. I chose the correct space with Doug's help - and while downsizing has been painful in some respects - this part went really smoothly. I would highly recommend this location. Thanks, Mark
Good place - friendly staff - clean and secure.
Doug was extremely helpful and made sure everything would be alright for my needs. When I went back the second time, he came to check in with me and see if I had any questions or concerns and simply wanted to greet me. I also asked about getting some branches trimmed that were in the way and he has already arranged for that to be taken care of. I am thrilled. Plus, the folks at the public storage place nearby assisted me in finding this one as they did not have a space available to meet my needs. I would totally recommend public storage.
I have rented here for a long time! I loved dealing with Carrie she was always helpful and wanted to always help look for options! The new guy Doug is also A+ he is helpful and kind... I would recommend this place to everyone that needs a storage they seem to place really quality people in there to assist! If you are a long time or story time need a storage this place has kind and helpful people that staff it! Doug thanks for your help the other day you really made me feel that I was important even though you where busy and I appreciate the time he spent with me!
I recently needed a storage unit quickly and found exactly what I needed at this location. Doug was extremely friendly and helpful, thanks to him I was able to move quickly and with much less stress. The only issue I have is with the property itself, I would like to see Public Storage move a little faster on updating the locking mechanisms. Thank you Doug for your help.
CHRISTINE WAS WONDERFUL! THE TRANSACTION WAS QUICK AND EASY WITH A SMILE!
Perfect staff help
Doug is awesome! very helpful and got us taken care of very quickly.
When I was there I had a incident with the ice leaking into my storage. the property manager Dave was very helpful and respectful and very professional Dave helped me moving me into a new storage unit which was dry and give me a month free from my problems i appreciate everything you guys do and I will for sure be going to you guys if i ever need a storage again . And I'll be sure to recommend you to all my friends.....thanks Dave...
Well, I just rented it today, so I have no long term opinions. What I can tell you is Dave sure knows his business. Dave is very professional, courteous and efficient. The property is clean and appears to be well maintained. I feel comfortable that my experience here will be a good one.
Jessica was nice and helpful in setting up a reservation for a storage unit and filling out the paperwork.
Carrie is a great property manager, all issues have bwen handled promptly and professionally. The property's clean and well maintained and security has never been a problem. The personal and courteous service makes me recommend this property to others.
Very accommodating, well maintained area, and generally helpful. Will probably come back if I need another unit. Only hickup was resolved quickly and efficiently.
my experience with carrie the property manager has been very pleasant. She has always been caring, quiet and helpful with any questions or concerns I might have. we have developed a friendly rapore with her and wave when I have to visit my storage. the property is always neat and well kept. carrie has gone out of her way to remind me about my payment due. she is understanding when I have come in very angry at yet another rate increase. I am glad she is a friendly face I have come to know. thank you, Linsdey Alpers