Public Storage Self-Storage Units at 1293 W 84th Ave, Federal Heights, CO

It’s good and the Hillary it’s working good, i recommend!!

Had good customer service and very welcoming. The employee Morgan treated us well and helped us out. Would come rent any time from him and the facilities

Morgan was awesome 👏

Apparently public storage likes to gift loyal customers with a rental increase after six months! The best part is i was not informed in any way whatsoever even though my contract reads they will give 30 days notice of rental increase. Pretty shady. I broke my key inside the lock (their keys are super flimsy, buy your own.) and couldnt lock my unit, i left to sort it and i had other things going on as well so when i made it back to my unit several hours later it was locked by staff and office was closed. Wasted time and gas. Nobody informed me this lock would be placed, in fact i received a phone call about it and informed them id be back, and after that i received an email that read they cannot secure my unit for me and warning me to secure it so my belongings don't go missing. So if they cant lock it why did they lock it? I appreciate wanting to keep my things safe but we were in communication and i didnt appreciate not having access to my unit when i need to. Otherwise ive had a smooth ride, been here for six months. No other issues.

Mrs Pauline was soo helpful in my endeavors on Wednesday afternoon at the 84th&pecos location! She fully explained the contracts , options & helped me get into a storage unit” even though it wasn’t at her location 😁 thank you Mrs Wallace for going the extra mile for your patrons😁TOP NOTCH!!!

Katie, Brittany and Pauline were immensely helpful. I had to take my review down to four stars because this place is not open at the posted hours and it's very inconvenient unfortunately.

I have had a great experience with Public Storage from the start. My concerns have been heard and taken care of, and the communication between me and the manager Pauline is great as she is very responsive.The grounds are kept clean and I don’t have to worry about people loitering. My safety is their concern. If you need a storage unit reach out to Pauline at the Public Storage in Federal Heights.

Pauline has made storing at public storage worth it again. Shes patient and has gone the extra mile to help make me feel comfortable. Poor girl deserves a golf cart for all that walking and two thumbs up for her dedication to please.

Worst storage I’ve ever heard of let alone had myself. First there was water damage to my stuff. Then they had their gate crashed and didn’t get fixed for months. My unit was robbed. Then like 2 months later they changed the lock holder without letting me know. Making it so I couldn’t get in my unit until I could meet with a property manager. And this whole time they were under staffed and couldn’t get into my unit for like 2 months because of this and my own personal schedule. The whole time no one ever took responsibility. I will never use Public Storage again.

Dario gave me an amazing service.

Easy, affordable and friendly

Terrific help, wonderful service. I had ran into issues on my part and the property manager was able to work with me and resolve them for me. I greatly appreciate it!

This has been a rewarding experience with a professionally minded team of customer oriented employees! Having rented from other providers, Public Storage rises to the top effortlessly!

great service:)

Dario helped me with my storage unit thanks for everything

Jordan is the best to work with. Excellent customer service and very knowledgeable. Thank you!

I couldn't access my online account (tried multiple times/week over the course of the last month. 3x today alone) I've called customer service 10+ times with no solution. Person at the desk can't help. This also includes my access code not working. Or getting locked in to where I'm late for work. Being told I was in polite because I had to honk when locked in because the phones don't connect to an actual person. Next time will just call 911 instead if locked in to get it unlocked because this is insanity and not okay. There's only so many times you can do things to resolve problems to do with the basic functioning of a company before your paying them to not give you the services your spending $ on, lock you inside and it's just not worth it

No lo recomiendo me abrieron el storage me robaron cosas trato fatal de las personas que trabajan ay

After renting the unit I called several times during business hours for more information about getting the rental lock. I finally had to leave a message but i didn't get a call back until the next day which push my move in by another day which costed me time and money. The facility was dirty with trash everywhere. Homeless people with tents camped on the other side of the fence. The gate was opened and unsecured. There was trash in the unit when I first opened it with exposed wires in the unit. The unit ddoor is damaged at the bottom. The unit description said you can fit up to three bedrooms in it with large furniture but really only able to fit one maybe 2 rooms worth of stuff in it. The light in the unit didn't work and there was barely any lights outside. No wonder they give an online discount because if I would have seen it first I would have never rented it! The first chance I get I'm moving to a different company. I don't know if all there facilities are like this one but this one is horrible.

It's always nice and clean and the bathrooms are always supplied and clean always has hand sanitizer 💙

Worst place do not recommend I got my stuff stolen and was told multiple times they were going to move me and dispute my charges and no one did and I have to pay over 600 for things that corporate and the office people said I would not have to I would go to a different storage wouldn't go here

Brittany took great care of me from start to finish. She was vey helpful when needed and provided Excellent customer service. Thanks Brittany

The manager Brittaney went out of her way to accommodate my meds for a storage unit when I had been to 5 other locations and still needed a storage unit. She went above and beyond while working at a different location to make sure that I was taken care of and left with smile on my face. I would honestly put Brittaney in for Manager of the Year Award. Brittaney just know that you made my day. I can't thank you enough. YOU ARE AMAZING!!!

Brittaney was thoughtful, kind, professional, and curtious helping me get set up with my first storage unit. She was clear on what was required of me, and helped get me the best deal. Thank you very much for your hard work!

A dream come true

Sat outside for over an hour waiting to speak with a manage about a unit I purchased from auction online and no one showed up and there was no sign of anyone

Dan at the Thornton, Co location on 84th Ave was very helpful and knowledgeable. Made everything easy.

Thank you Brittany for always displaying great customer service. And being available for all my storage needs. I'll definitely keep your location in mind to refer to my friends and family. This location was always clean and secure never had any issues. 😊

This was my first time renting a storage was nervous didn't know what to do. When I got there I talked to a lady named Brittney she showed me prices showed me some of the units.she made it easy for me I would highly recommend Brittney

Brittaney was soooo helpful. She knew exactly what type of storage unit that would fit my needs as a client. Not to mention everything from the unit to the parking lot was so well upkept. I have such piece of mind knowing my belongings are in such good hands!!! Thanks again Brittaney!!

The employee Dan was very helpful and made it simple and fast amazing customer service !

Normal, buen precio, es justo lo que necesito.

I noticed that my monthly bill got higher. Thankfully Dan helped with getting the price down the same day! I appreciate the good service

The gate is updated so you don't have to get in and out of a big moving truck using the app. we had 10x30ft unit and downsized into a 5x10ft.

Brittaney listened to my concern and within 24 hours it was taken care of. She is pleasant and I appreciate her help immensely.

Brittaney, Was VERY KNOWLEDGEABLE And Courteous and Because Of her Professionalism I Will Be Staying With Public Storage.