Some of Our Top-Tier
Security Features
-
Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
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Public Storage Self-Storage Units at 6801 Santa Monica Blvd, Los Angeles, CA
Property Open
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
One-time $29
admin fee applies.
-
Unit Size4'x5'Online price$ 121/mo
Unit Size4'x5'Online only price$ 121/moSmall 4'x5'- Elevator access
- Inside Unit, Swing Door
- Near Door or Elevator
$ 121 /mo $ 161Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies. -
Unit Size5'x5'Online price$ 130/mo
Unit Size5'x5'Online only price$ 130/moSmall 5'x5'- Elevator access
- Inside Unit, Swing Door
$ 130 /mo $ 173Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
-
Unit Size5'x7.5'Online price$ 154/mo
Unit Size5'x7.5'Online only price$ 154/moSmall 5'x7.5'- Elevator access
- Inside Unit, Swing Door
$ 154 /mo $ 205Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
Unit Size5'x5'Online price$ 161/mo
Unit Size5'x5'Online only price$ 161/moSmall 5'x5'- Elevator access
- Inside Unit, Swing Door
- Near Door or Elevator
$ 161 /mo $ 205Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
Unit Size5'x10'Online price$ 174/mo
Unit Size5'x10'Online only price$ 174/moSmall 5'x10'- Elevator access
- Inside Unit, Swing Door
$ 174 /mo $ 232Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
Unit Size5'x10'Online price$ 239/mo
Unit Size5'x10'Online only price$ 239/mo
Small 5'x10'- Elevator access
- Inside Unit, Swing Door
- Near Door or Elevator
$ 239 /mo $ 270Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size10'x10'Online price$ 308/mo
Unit Size10'x10'Online only price$ 308/mo
Medium 10'x10'- Elevator access
- Inside Unit, Rollup Door
$ 308 /mo $ 410Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size7.5'x10'Online price$ 314/mo
Unit Size7.5'x10'Online only price$ 314/moMedium 7.5'x10'- Elevator access
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 314 /mo $ 371Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
Unit Size10'x10'Online price$ 336/mo
Unit Size10'x10'Online only price$ 336/moMedium 10'x10'- Elevator access
- Inside Unit, Swing Door
$ 336 /mo $ 448Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
Unit Size10'x10'Online price$ 342/mo
Unit Size10'x10'Online only price$ 342/mo
Medium 10'x10'- Elevator access
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 342 /mo $ 456Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies.
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
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Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
West Hollywood Storage Units Near the 101 and Hollywood Forever Cemetery
Storage units in West Hollywood are located at Highland Avenue not far from the Hollywood Freeway. Indoor storage units and select outdoor units are on-site in a variety of sizes in the heart of Hollywood.
Close by are Paramount Studios, the Dolby Theatre where the Academy Awards are bestowed, and Hollywood Forever Cemetery, a historic landmark that also hosts public events. Self storage here is convenient to Hancock Park, Larchmont and the Fairfax district as well as West Hollywood and Hollywood.
Small West Hollywood Storage Units
Aspiring actors, musicians, screenwriters and directors living in cramped quarters throughout West Hollywood and Hollywood can store items not immediately needed in a cheap 5x5 storage unit. Luggage, clothes, books and such can be packed away but handy if needed. Golf club storage is a great option for these small storage rentals as well.
Selma Avenue Elementary School families and neighbors looking to declutter can store everyone's recreational gear in a 5x10 storage unit for play at Plummer Park, Poinsettia Rec Center or trips to the beach. Behind the athletic equipment, kites, hiking gear, beach umbrellas and sand chairs pack in your holiday decor and off-season garments.
Medium West Hollywood Storage Units
If you are renting out your place short-term use a 5x15 storage unit to clear the decks while you are traveling or on location. These storage rentals can hold two rooms full of furnishings and come in handy when you are expecting a new member of the household and need to make room. Bike storage fits nicely in these long storage spaces as well.
Park La Brea residents and others sharing apartments, condos or bungalows nearby can store duplicate furniture in a 10x10 storage unit. Couches, dining sets, coffee tables and extra kitchen things can get packed away to keep common areas uncluttered.
Large West Hollywood Storage Units
If you don't have a garage or do but it's so full you can't get the cars inside, a 10x15 storage unit is a great option. Long kayaks and paddleboards, camping and fishing gear, and a whole lot more will fit along with your oars and paddles. If you are building an ADU or undertaking a remodel four rooms of furnishings can get packed into these units.
Homeowners around Hollywood High School planning a larger renovation can store five rooms of furnishings in a 10x20 storage unit. These roomy storage rentals can hold the contents of a three-bedroom home if you are between residences or just moving to West Hollywood and still house hunting.
West Hollywood Public Storage has plentiful indoor storage to suit your needs.
If you are still looking for a space, we have more storage units nearby on Santa Monica Boulevard and Willoughby Avenue.
At this West Hollywood Public Storage you'll find:
- 5x5 storage units
- 5x10 storage units
- 5x15 storage units
- 10x10 storage units
- 10x15 storage unit
- 10x20 storage units
- 10x25 storage units
- 10x30 storage units
- Indoor storage
- Outdoor storage
- Drive-up access
- Electronic keypad entry
- Online Payments
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 555)
The facility is like Fort Knox needing codes and checkpoints every 2 seconds. Only downside is you can’t access the building 24hr. They are only open 9:30am-6pm
I needed a space to rent and ellie from santa monica location helped me out, she was amazing! Walk me through everything very patiently and taught me how to use my storage, thank you for help, appreciate it! 100% recommend it
First time ever getting public storage and it was a breeze ELLI was fabulous and I feel all my possessions that I’ve carried with me for 25 years a safe and sound. I think you all at public storage on Santa Monica Boulevard XOXO
Fair and honest prices, professional and helpful employees what more can you ask for.
I was fortunate enough to go to this public storage and have help from a gentleman named Sailboat. He was kind courteous and professional and made the sign up process very easy. I highly recommend using this public storage. Kudos to them.
Mykele is the BEST!!!!! he helped me out promptly and efficiently and was super professional
Elli is the best. We just moved and had such a hard time finding a space to fit our things and she was incredibly helpful and kind during this transition.
Ellie is very knowledgeable on the nuances for Public Storage protocol and the billing process. She helped expertly advise on which room sizes made most sense for me and also let me know which larger units might become available. Thank you so much, Ellie!
Mykele Great Customer Service!
Very clean and well maintained. Elli was very helpful and answered all of my questions. Highly reccomend this place for storage.
Came in to rent a space snd elli helped me show the space and complete rental
ELLIE IS MY GIRL! she’s always so helpful and so wonderful. She will be missed.
Mykele was very helpful and able to answer all my questions. Thank you Mykele
Mykele was very helpful and kind. We were grateful for his assistance! A good location and safe storage!
Mykele very helpful with me and my storage needs thank you so much
Elli is the best super helpful!!!
Mykele helped me with my space right now!! I was having trouble getting it inside the loop took a little effort but he got it!
Steven was super helpful!
DO NOT COME TO THIS LOCATION BED BUGS!!!! Staff are not kind. They will rush you out before closing time and threaten to call police on you. Absolutely Miserable staff. Elevators smell like skid row. Unclean property. Save yourself the headache. They will terminate your lease at the drop of a hat. Or in my case the drop of their poorly designed roll up doors. You’re better off finding another storage facility.
Eli at the Santa Monica location was extremely helpful and informative! She made the process very smooth and understandable!!! Highly recommended!!!!!
Great storage location and excellent service provided by Elli and Shelsi! I recommend this Public Storage location
Elli was awesome! Super easy! Super quick! First time renting storage was a peasant experience
Elli is a excellent customer service and nice . I will Refar people because of Elli.
Ellie at the front desk rocks!
Amazingly helpful.
Customer service beyond the call of duty!
All great vibes!
To management: please make it easier to get in and speed up the elevator!
Elli helped me with my unit and very professional and excellent service
Mykele
He was great, very resourceful and helped me moved in with ease. Thank you
This place is the BEST, and Elli, Chad and Shelsi are the BESTEST! They always go above and beyond to help their customers (including yours truly) and really make your self-storage experience much more seamless and actually enjoyable! The location is a 10, the faculty is immaculate and beyond secure, so look no further, your storage needs are ready to be met at Public Storage here on Santa Monica Blvd.!
Amazing service from Elli! She’s helped me out and got me the best unit!
Elli was very helpful and answered all my questions with ease! Thank you!
Elle & Steven are extremely professional and helpful with my move. An absolute 5 stars for customer service. A+
Mykele was amazing at Public Storage! Helped me get my stuff out super fast and efficient. So nice couldn’t recommend enough!!
Elli is great!
Elli and Mykele is great helped me with my payment! Thank you!
Sailboat, the manager, is amazing! He helped with all the space options and gave me great customer service!
Great customer service by Elli! Close elevators and very secure building!
I came in to get a storage unit today right off the street, and Elli couldn’t have been more accommodating. She had an answer for every question I had and made the process go super quickly. I’m moving out of the state for a few months and have been so nervous to leave my belongings behind. Elli put my nerves to rest and I’m so happy to be using Public Storage!
The staffs there were amazing and super nice mostly Shelsi. She was super helpful with me and answered all my questions. The place was clean as well!
Shelsi was super helpful! Had trouble with the app and she was kind enough to help.
Such a great service, great location and staff is very professional. Especially Elli.
Great staff, shelsi was super helpful and nice. Did an amazing job helping me out. My favorite property to come to.
public storage was so good to me. I didn’t have my key to open my lock and live 200 miles away, and they had their district manager come in and cut my lock off so that we could load the truck and head north. There’s no other storage company that would do that for you. I’m so happy that I rented from public storage. They’re the best. thank you Elli and Estella
Eli and Serenidad, were very nice and very kind helping me with everything
Thank you
Elli and Mykele were very helpful and thoughtful
Elli and her team were amazing! They gave us excellent customer service and answered our questions thoroughly!
I came with only a few minutes before closing, and Mykele was so helpful. He made sure I got my boxes in in such a tight window of time. Someone get this guy a promotion or a raise 10/10
Not a good place if you are mold sensitive
or trying to avoid mold. Not very neat or clean in general. The staff was nice but I got sick and may have to give up most of my stuff. A real bummer. The staff gal was nice. The place was confusing. A code for everything and no carts available.
Mykele helped me out with closing my unit! Thank you so much!
Sailboat was awesome he explained everything to me in detailed and was very nice and polite he also showed me my unit very helpful and greeeat customer service I’m very happy and satisfied.
Elly was absolutely amazing and made the hellish experience of moving a little little bit of a joy by putting a smile on my face. Thanks, Elly !!
Elli was great & very helpful excellent customer service.
Cool people smooth experience
Elli was amazing at her job and was super helpful & kind. Five stars to her and this location.
Elli was very nice and helpful, she provide me the best solution for my situation.
Elli and Eric were amazing! Thank you again for your excellent service and professionalism!
Elli was awesome! Thank you!
Mykele & Elli are fantastic and super helpful. Made the process of getting my ex’a s$&@ in storage -super easy! 😊
Elli is the best! Had some issues with my app and was really upset and ready to be a complete Karen. Elli took the time to look at my account, she listened and treated me with respect and courtesy. She explained everything to me and how I get charged and why the app wasn’t working. She found solution for me and really stepped up and showed her customer service skills and took me down from a 10 for a 2 just by being her bubbly self. I really appreciate her and she’s truly a valuable employee that keeps that Public Storage running! Thanks so much Elli!
Elli is fantastic! Helped me with everything completing rental, Ps App, and showed me on how to use the app. She's amazing
Elli is wonderful. She explained to me everything that I need. Help me with the app too
They increase my monthly rate for 38%!!! And basically they can do that every month! What the hell is that? I never ever seen nothing like that before.!
Elli and Mykele provided me with excellent customer service. They were very professional and accommodating and very thorough in their explanation of everything. I would definitely recommend this location for your storage needs!
Elli and Mikel were great showing me around and explaining everything.
Elli was very quick and comprehensive and got me set up with no problems.
I have had a unit here for a year now and it's always been clean and nice. I've never had any problems and have the best workers! Shelsi has been always there to answer all my questions and give the best help!
shelsi is the best! location is very clean and convenient. always a great experience.
first time renting a storage, shelsi answered all my questions. very helpful!
Ryan is the bestttt @the_renessance
Eli was super helpful and awesome. Can’t wait to move my stuff in. Thx.
Shelsi was so helpful! Can’t thank her enough for all her help.
Maddy provided such excellent service today and definitely made my experience at public storage a memorable one. I will continue to bring my business to this location specifically and recommend anyone thats in need of space to Maddy and her team. Thank you for the great experience!
Erik help me with closing my overpack unit I couldn't done it without her! Thank you
David and Elli were great! Very nice and helpful. Facility is nice as well
Elli is the best. Problem solver and very helpful.
Today was super stressful. Thankfully shelsi was here to help us out. Cant thank her enough for her patience. Definitely recommend this location.
9/23/24 Updated: I wanted to write an updated review. Honestly, any staff I’ve interacted with have always been nice…but nothing like Dana.
I had gone to my storage to work on downsizing to potentially get a smaller unit. Or just clear it out all together because my monthly rent keeps going up, I’m paying more for my storage than for my car payment! But when I talked to Dana today to discuss downsizing, she was the one who brought up seeing if she could help lower my rent. And by the time I was leaving she’s gave me the good news! I am so grateful for her, and honestly will probably ask for her every time I need assistance here.
Old review:
This location is convenient for me, and I’ve been with them for a couple years now but they keep trying to raise my rent to some random amount that is different than what they are renting my same sized unit for online.
I don’t feel it’s right, I’ve spoken to someone at the location when they first tried to raise it and she helped me to go back to what i was paying which was very helpful. But now they’re trying to raise it again without even telling me and threatening me with a preliminary lien because i don’t feel i should pay the raised price and only paid what I’ve been paying.
Extremely helpful! Made the process super easy and quick!
Elli was Amazing!
AWESOME AMAZING INCREDIBLE AND MORE…CHAD WENT ABOVE AND BEYOND HIS CALL OF DUTY TO GIVE A FIVE STAR LEVEL OF SERVICE… HIGHLY PROFESSIONAL KNOWLEDGEABLE EFFICIENT KIND PATIENT AND HELPFUL
A GREAT ASSET TO THE LOCATION AND THE PUBLIC STORAGE GROUP…
THANK YOU FOR A REPRESENTATIVE OF CHADS CALIBER
Elli was great on assisting me. It's my first time accessing my space
Elli was so great! She got me a cart for my boxes. I was terrified of the elevator and she rode it with me, helped me find my unit, reassured me, and gave me great info on upgrades.
Elli gave me the best experience and she helped me along the way when i was short it didn’t understand i truly value her and appreciate her service thanks Elli and thanks uhal
This place is a joke. Do not use this place. They don't enough carts for four floors. They have 3 carts and they are always being used. We have come on different dates and times and they never have enough carts, you have hound then for it We asked th employee and she said they don't want to buy anymore because they are expensive. Even though we are paying an arm and a leg for the unit. Also they have only one person working at a time, this just just a cluster mess. The manager should be fired and new carts!!!!!!
Great customer service very helpful
Elli was incredibly helpful! She was thorough in explaining terms and walked me through the process so I felt completely secure in renting the space. Thank you Elli!
I had a great experience. Thanks
Michael was great
So smooth and Shelsi was amazing -- let's hope the price does not go up right after I move in -- so easy
Allie, Mike and Princess were exceptional. They helped us with every need and concern. There was a little woman arguing with them and they handled it so well and so professional.
Elli was very helpful and pleasant, quick rental!
Princess and Chelsea and Keith and Eli were amazingly helpful and kind. made dealing with my unit so easy and timely! So so grateful:) ♥️♥️♥️
elli & princess elli gave me the best customer service i have ever had with opening a storage unit they gave me a complete walk through and helped answer all my question plus i honestly don't know what could made it better the site is perfect for going ahead and bring my items and picking them up and storing my stuff i feel totally safe thanks to the onsite staff and security setup they have much better than any other storage facility i have used here in california
I have been using this storage facility for many years. They are clean, safe, easy to access, and the staff is very helpful. I recently had an issue that Lou, the manager, was able to straighten out quickly for me. I recommend them highly.
Had an amazing experience at this location. Elli was amazing at not only her service, but in also training Princess on her first day. Would recommend them for their customer service.
Katie Chad and Dana were all great and helped me get a new rental great service
It was great!
Shelsi showed us the unit and hooked it up!
Elle was absolutely amazing. First time renting a storage, toured it and was in and out in 15 min with our lock to our new unit. Loved her
Elli is the best!!! So helpful + professional!!
Thank you Elli!
Someone hid in the hallways at Public Storage and broke into our unit after hours. They literally kicked the locking mechanism til it bent inward allowing them to roll up the door and steal from us. They had hours and hours to dig into our belongings overnight. The next day, the Public Storage employees had no help for us and didn’t replace the door. A few days later while our unit was not lockable, they hammered the door back and claimed it was then ok and usable. No recompense for their lack of security and lack of action. Of course, we moved out.
Eli was so nice she help me build the file box.Thanks Again.
Stopped by to rent a unit. I was assisted by Ellie. She was professional, considerate and very helpful!!
Five star no problem
Shelsi shes the best was very helpful and very nice really talkative and ready to help
So amazing!
Elli is great! She’s really helpful!
Elli was great! Awesome service 👍🏽
Sailboat was of amazing help and assistance!
Elli Was excepcional assisting us, great customer service!
The space is nice and clean Brandon is friendly and knowledgeable. He knows his stuff
Very pleased with my experience today reserving my storage unit. Eli and Brandon were super nice and helpful and answered any and all questions i had. Super happy!!
I have a couple of units with Public Storage and appreciate the staff at both of my locations. Moving my things into the Santa Monica Blvd location with help from Sailboat was a great experience. It can be really difficult relocating and it seems especially so to LA for me! Both Sailboat and the woman who signed me up were very careful about how they helped me and took their time. Very much appreciated!!!
You have to wait a very long time for an employee to pick up your things. Today I tried to call 3 times, left messages and no one called me back. urgently help me resolve the issue with the employees so that when I arrive someone can open the gate to my storage room with my things. Thank you. I am attaching a photo after 30 minutes of waiting. I keep waiting.
Elli and Brandon, our amazing and very informative pleasurable experience today!
Thank you both!
Estée
Very easy and nice staff
I experience great service. Always clean. Staff always nice and accommodating. Very happy and recommend to others :)
Have a unit here at this location and shelsi is always here with good attitude and always with a smile she us awesome
This place was clean and the young lady I met name Shelsi was super charming and very kind with me and also very patient in helping me with all the information I needed.
Ellie was so kind and great Customer service
Elli was excellent on service and very helpful - GREAT 👍👍
shelsi is the best ! always has a smile on her face. love this property.
service very nice
I had a unit in this location for almost 4 years and my experience has been nothing but positive. The property is well maintained, clean, safe and easy accessible. And, the staff is really helpful, I dealt with Ellie on a number of occasions and she was super helpful. I would use this property of Public Storage again and recommend to anyone. George
Elli was wonderful. She helped me finalize rental, help me download the app, help me navigate the app, and answered all my questions. Thank you!
Easy breezy! Great friendly staff and amazing location. Thanks!
Shelia, Theo, and Elli is amazing! Thank you for all the help.
Elli is excellent! She helped me download the PS APP. She helped me on how to navigate the app! Thank you elli!
Elli provided great service and above and beyond
Ellie & Shelsi were great! Thanks for all your help!
Amazing service at this location! Elli is so sweet and attentive. Very pleasant experience. Highly recommended.
shelsi is very helpful! always willing to help & keeps location looking clean
Elli and sarahi was so sweet and they were so helpful throughout the hole process thank you ladies
Elli and Shelsi is amazing. Helpful!
Elli was exceptional at helping me get all the things I need set up with my storage unit! Give her a raise! 💕
Walk in couple days ago had a couple questions about storage units since it was my first time trying to rent a unit. I was greeted by two wonderful lovely ladies Shelsi & Elli. They both were very kind and answered all my questions. I wish that all costumer services were like these 2 young ladies.
Mike was helpful with finding me to right space! Thsu building is amazing.
the two ladies in the office are super helpful. they’re always willing to help me when i get lost. shelsi and elli are the best.
Shelsi was very helpful! :)
Ello was great and very helpful in getting a new storage unit and closing out our old one. A+
I walked in and was greeted politely from Shelsi. She was very nice and helpful, gave me all the information I needed to know. Helped me out in selecting the size unit for myself.
Very helpful. I also got an an amazing move in special price. Thank you Mike and Jovan.
Elli was really helpful. Showed me the space, completed rental, help me navigate the PS app.
Chad at Public Storage is an absolute gem! His exceptional assistance went above and beyond, turning what could have been a stressful experience into a breeze. Chad's dedication to customer satisfaction, combined with his friendly demeanor, truly sets him apart. A heartfelt thank you to Chad for making my storage journey so positive!
Elli was fantastic she make grate job
Elli and crew was amazing. They were very helpful!
Great service from Ellicia. Thank you!
Elli and shelsi Great customer service treated me very well nice and patient individuals they deserve a raise or any beautiful thing according to Public Storage management
Ellicia was so great helping me and making sure I save my stuff from being auctioned! She was amazing, patient and honest! She also helped a lady before me that was very worried and she helped her with a lot of kindness.
Chad was incredible helping with my storage space. He went beyond the call of duty and really facilitated my move in.sheisi was also very helpful. All the workers were great, including Elli.
Elli gave great customer service very helpful and friendly
For the past year, they have been taken care of me. Even when my lock didn't work, they replaced it without questions. And all my stuff is been SAFE. 5stars
The Management Mike or Michael is beyond rude. Horrible customer service. I work in management and would never behave with an attitude like his.
Best Public Storage location in town. Great unit spaces and free parking. The team is very friendly and attentive always ready to help. Elli and Shelsi are rock stars, great customer service!
Excellent service, Shelsi explained to me every question I had and very helpful..
Great experiences switching unit this morning, Elli definitely exceeded my expectations for service today.
This USED to be my review: "A++++++++ the best!!!"
But THIS is now my review: MAKE SURE YOU ARE OUT BY CHECKOUT DAY!!! THEY WILL NOT EXTEND, EVEN IF YOU PAY, ONE-DAY... NOT EVEN A FEW HOURS! I WAS FORCED TO PAY $330, AND ALMOST HAD TO PAY ANOTHER $530! RIP-OFF! IT IS NOW THE 21'ST AND THE UNIT IS STILL FREAKING VACANT!
They raised my rent like clockwork, every few months. Started off 1 10x10 and 1 10x5 for $500 approx. Then by the time I moved across the street, it was $830!!! SHAME ON THEM! Moved across the street to ANOTHER PUBLIC STORAGE, saving myself $300+ per month!
FYI: You CAN (just one time!) apply for a rent reduction. I never did this, because I was so bitter about them raising the rent, squeezing me out.
Ellie was super helpful, was able to show a tour and knowledgeable of the unit and any questions I had
Great customer service!
Melanie helped me out very courteously and professionally. Lots of patience and clarity!
Quick, easy and professional👍
Ellicia customer service was excellent. She was so helpful in choosing the right storage space for our vusiness. Thank you, Ellicia. You are the best.
Great service
Elli is amassing and cares her work the customer service
Thank you !
Melanie and Shelsi gave great service very helpful in the office
Jovan and Jasmin were great service and professional
Elli was fantastic and very helpful. She was very informative and made the whole process quick and painless.
Elli & Melanie
Awesome customer service, even helped download the storage app.
The service I received to was today definitely 5 star and the most comfortable I’ve ever been in picking storage place!
Melanie moved me in great customer service was provided today would recommend it to come rent down here super friendly and helpful
Elli was very helpful and amazing! Very accommodating with my questions and concerns. This was my first time using Public Storage and she definitely made it good experience for me. Thank you Elli!
Kept my stuff here for 3 whole years and the staff was nothing but incredible helpful and lovely. Melanie was my go to for everything, I felt like I was staying at a 5 star hotel. Next time I need to store something when I move or am in between places, I know where to go! Public storage on Santa Monica Blvd in West Hollywood california! Can’t wait!
Very helpful and knowledgeable melanie help me to set up the account pay the bills and everything in kindly time manner
Local and convenient Public Storage facility. Clean, well maintained, and secure building. Open 7 days a week, 930am to 6 pm or 5 pm on weekends. Open regular hours on most holidays.
Melanie Public Storage agent and customer service representative welcomes you with a smile. Knowledgeable, professional, and friendly, She walked us through the renting process and the downloading and setup of the Public Storage app. Thank you, Melanie, for your patience and help.
I learned today that Public Storage will be open on Memorial Day. Actually, they only close 3 days out of the year! Unfortunately, Public Storage compensates employees working on holidays at the same rate as any other day....might be something to reconsider...
Melanie was really helpful and professional. Thank you for making my process easy and simple.
Xx
Melanie had perfect service 5 STARS
I came in to see what was available and Melanie was more than helpful and showed me around! Reserving my space was quick and easy. Move in date was a breeze.
Thank you guys :)
Elli was THE BOMB! She took the time to
Guide me through everything I needed to know, was kind, patient, thorough and well versed. I wasn’t sure about public storage until I met Elli; I couldn’t be happier!
Elli was absolutely amazing, she was soo helpful in helping myself and my mom find the right storage size for our needs. She showed us multiple units, very patient, very knowledgeable, extremely hospitable. We found a great unit, and are truly grateful to Elli for helping with payment, signing up, downloading the app, and navigating in all the ways needed especially since we are newcomers to public storage
Truly great and thank you
Elli was very helpful. She made my transfer so smooth and easy. I would give her 10 stars!
Elli gave such exceptional service and helped me choose the right space for my needs!
It’s an amazing place been renting there for 6 and a half years and never had a problem
Your staff Melanie is very helpful and she told me everything about public storage.
Melanie gave me the best service ever.
Elli me encanto su atención , me resolvió todas mi dudas y logramos hacer Contrato por que me gusto su atención !! Genial
Mike and Melanie deserve a great review at this facility. It is really nice.
I would highly recommend avoiding this place, as after only six months they are jacking my rent up a full 30%!!! So you spend all the effort to move your belongings in and then they pull this. Will now have to move everything again.
Melanie was SO helpful and made renting my storage unit an absolute breeze. This was my first time so she walked me through everything and made sure I knew all that I needed to know about the facility and my unit. 10/10 recommend!!!
Excelente servicio por parte de briana y jovany
Melanie was perfect + very helpful
This location has best staff!! Friendly and so helpful. They have gone out of their way for me severall times!!❤️
Melanie is awesome ! Trying to move my stuff out but I was running late, the manager stayed later so handle what I had to do . Thanks so much Melanie ,, Ten stars!!
I share a unit with a friend and Melanie is always a great help whenever we come around.
Melanie Was a very nice and polite rep .
Thanks Melanie 😊
Great customer service from Melanie always the greatest help
Buen servicio por parate de los empleados amables y amigables excelente
Great service- so easy and they were super helpful!
Melanie was very helpful and got me a good deal thank you...
The customer service here is great! Thanks Melanie for helping me. You are the sweetest.
Excellent, fast service
Rude staff. No care for the customer. I had to throw away ALL MY BELONGINGS. I had been paying there for 2½years prior to having to move out because of my financial issues due to the Covid 19 Pandemic. So Thanks for your true support of this Customer. True customer service doesn't exist here. Only work here if you have no clue what being a sympathetic human heart looks like. Truly disappointed in humanity at the moment; but what can you do when you've wasted your money and put your trust that services that can't even have your back when it's truly necessary. I'm ranting right now. So bottom line: don't waste your money or time on this Public Storage. You might just lose everything you owned because they wanna lien you for suffering during a PANDEMIC.THANKS AGAIN.
Melanie gave greast customer service in todays Quick move in
Great service helpful !! Recommend Melanie one of the best staff friendly patient , come here allot so Ik they’re good staff !
Great customer service given by Marili And Melanie super fast and efficient made everything so fast and easy for me! The best customer service I’ve ever received. I would for sure give them a raise if I could!
Melanie is a liar and I'm quite sure a theif. If she isn't the actual theif she's an accomplice. I'm not certain if this Public Storage location is privately ran or if it is corporate owned, but in order to keep your good reviews and good reputation in line, I HIGHLY suggest the Corporate offices do a full and immediate investigation on Melanie, the management, and contractors of this location. There is absolutely NO WAY that a customer using these strorage facilites without incident for years has an issue with thousands of dollars worth of property being stolen less than a month after requesting a lock be changed. Something unsavory and very unsettling has happened. And I highly suggest ya'll clear it up as soon as possible. 😘
Great customer service given by Melanie today super fast and efficient made my move in today super easy! Well kept property.