Some of Our Top-Tier
Security Features
-
Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 6840 Santa Monica Blvd, Los Angeles, CA
Property Open
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
One-time $29
admin fee applies.
-
5'x5'Online only price$ 118/moSmall 5'x5'- ground floor
- inside unit, swing door
- locker
$ 118 /mo $ 120Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
4'x5'Online only price$ 131/moSmall 4'x5'- elevator access
- inside unit, swing door
$ 131 /mo $ 174Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x5'Online only price$ 135/moSmall 5'x5'- elevator access
- inside unit, swing door
$ 135 /mo $ 178Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
5'x6'Online only price$ 142/moSmall 5'x6'- ground floor
- inside unit, swing door
- locker
$ 142 /mo $ 147Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies. -
4'x5'Online only price$ 151/moSmall 4'x5'- elevator access
- inside unit, swing door
- near door or elevator
$ 151 /mo $ 176Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies. -
5'x5'Online only price$ 176/moSmall 5'x5'- climate controlled
- inside unit, swing door
- near door or elevator
$ 176 /mo $ 176Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
5'x8'Online only price$ 176/moSmall 5'x8'- elevator access
- inside unit, swing door
$ 176 /mo $ 213Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies. -
5'x5'Online only price$ 176/moSmall 5'x5'- ground floor
- inside unit, rollup door
$ 176 /mo $ 193Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
5'x10'Online only price$ 183/mo
Small 5'x10'- elevator access
- inside unit, swing door
$ 183 /mo $ 219Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x8'Online only price$ 209/moSmall 5'x8'- ground floor
- inside unit, swing door
$ 209 /mo $ 209Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
5'x10'Online only price$ 212/moSmall 5'x10'- elevator access
- inside unit, swing door
- near door or elevator
$ 212 /mo $ 226Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
5'x10'Online only price$ 232/moSmall 5'x10'- ground floor
- inside unit, swing door
$ 232 /mo $ 286Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
5'x10'Online only price$ 235/moSmall 5'x10'- ground floor
- inside unit, rollup door
$ 235 /mo $ 265Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies. -
5'x10'Online only price$ 245/moSmall 5'x10'- ground floor
- inside unit, swing door
- near door or elevator
$ 245 /mo $ 245Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies. -
5'x13'Online only price$ 269/moMedium 5'x13'- elevator access
- inside unit, swing door
- near door or elevator
$ 269 /mo $ 289Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies. -
7.5'x10'Online only price$ 299/moMedium 7.5'x10'- ground floor
- inside unit, swing door
$ 299 /mo $ 377Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
7.5'x10'Online only price$ 303/moMedium 7.5'x10'- ground floor
- inside unit, rollup door
$ 303 /mo $ 346Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
7'x15'Online only price$ 338/moMedium 7'x15'- elevator access
- inside unit, swing door
$ 338 /mo $ 404Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies. -
10'x10'Online only price$ 401/moMedium 10'x10'- elevator access
- inside unit, swing door
- near door or elevator
$ 401 /mo $ 420Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
7'x15'Online only price$ 409/moMedium 7'x15'- elevator access
- inside unit, swing door
- near door or elevator
$ 409 /mo $ 411Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x15'Online only price$ 426/moLarge 10'x15'- elevator access
- inside unit, swing door
$ 426 /mo $ 496Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
10'x10'Online only price$ 427/moMedium 10'x10'- ground floor
- inside unit, rollup door
- near door or elevator
$ 427 /mo $ 427Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
8'x15'Online only price$ 458/moMedium 8'x15'- ground floor
- inside unit, rollup door
$ 458 /mo $ 543Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x15'Online only price$ 579/moLarge 10'x15'- ground floor
- inside unit, rollup door
$ 579 /mo $ 579Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies.
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
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Self-Storage Near Los Angeles
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If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
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See what fits in different storage unit sizes
Los Angeles Storage Units Near Hollywood
Storage units in Los Angeles are located at Highland Avenue a few blocks east of La Brea and not far from the 101 freeway. Indoor storage units, climate controlled storage units and select outdoor units are on-site in a wide range of sizes starting with cheap lockers. Self storage at this facility provides convenient and plentiful storage options to Hollywood, East Hollywood and West Hollywood.
As you can imagine we are right in the middle of it all, from Paramount Studios to Hollywood Forever Cemetery, from the Hollywood Bowl to the Greek Theatre, from the Sunset Strip to Silver Lake.
Small Los Angeles Storage Units
Aspiring actors, musicians, screenwriters and film directors living in cramped quarters throughout Hollywood can free up space by storing items not immediately needed in a small affordable locker or a 5x5 storage unit. Luggage, clothes, books, costumes, and last year's scripts can be packed away close by but handy when needed. Golf storage is also a popular use of the handy 5x5 storage rentals.
Bancroft Middle School families and neighbors looking to declutter can store everyone's recreational gear in a 5x10 storage unit for play at Hollywood Recreation Center, trips to the beach or hikes in the Hollywood Hills. Behind the athletic equipment, body boards and fins, kites, hiking gear, beach umbrellas and sand chairs pack in your holiday decor and off-season garments.
Medium Los Angeles Storage Units
If you are renting out your place short-term, use a 5x15 storage unit to clear the decks while you are traveling or on location. These storage rentals can hold two rooms full of furnishings and also come in handy when you are making room for a new member of your household. Bike storage fits nicely into these long storage spaces as well.
Residents of AVA Hollywood at La Pietra Place and others sharing apartments and bungalows nearby can store duplicate furniture in a 10x10 storage unit, including couches, dining sets, loungers and extra kitchen equipment. Anyone downsizing to a smaller place to be closer to the Hollywood Walk of Fame can use these square storage rentals to put furniture, decor, lamps, mirrors and clothing all in one spot while you make decisions on what to keep and what to pass along.
Large Los Angeles Storage Units
A 10x15 storage unit is great for clearing out the garage and getting cars parked inside once again. These roomy storage rentals will hold four rooms full of furnishings if you are building an ADU or converting a garage.
For larger renovations, a 10x20 storage unit will hold five rooms full of furnishings. If you are just relocating to LA you can store a three-bedroom home's contents in a 10x20 storage rental while you are house hunting in and around Hollywood.
Los Angeles Public Storage in Hollywood has plentiful storage options to fit a range of needs.
If you still haven't found the self storage space you are looking for, we have plenty more storage units nearby on Santa Monica Boulevard and Willoughby Avenue.
At this Los Angeles Public Storage you'll find:
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 715)
Every thing going fine
Thanks
Great service given by Shelsi! Super smooth
Chad, the property manager at this Public Storage location, is truly exceptional. From the moment you walk in, his energy, kindness, and professionalism make you feel completely taken care of. He goes above and beyond—like seriously, above and beyond. His warm personality and attention to detail are the reason we keep coming back. If you’re looking for a storage facility where you’ll be treated like royalty, look no further. Chad is the reason this place stands out. Highly, highly recommend!
Shelsi and Chad have been super professional and helpful.My vacating process was smooth and easy.This facility is super clean and prices are fair.
Had an amazing experience with the workers Shelsi and Chad. They were so sweet and helpful. Definitely a nicer location.
Shelsi was super nice and super helpful. She did a great job assisting me. The property is super clean. My favorite property to come to.
The manager here, Sailboat, is great! I'm moving from a different storage location which is very stressful, and he was very attentive and showed me everything I needed to know with a ton of patience for all my worries. Highly recommend
Chad has always been very helpful and nice!!
Public storage on Santa Monica boulevard in South convenient and impeccably clean. The staff is very helpful in congenial questions without hesitation. If you require public storage in the Hollywood area I would highly recommend dish facility. Michael P.
Had such a wonderful and seamless experience setting up my storage unit. All our questions were answered with knowledge and enthusiasm. Sailboat was super helpful, friendly, and made me feel super comfortable. Definitely recommend this location!
Shelsi and Chad were super helpful and quite thorough and pleasant to work with.
Shelsi and Chad were the best! Helped me with all my questions. 10/10 experience.
Your stuff is not safe here what so ever!!!! The walls are made of thin dry wall. & with their online 24/7 booking people can come in in the middle of the night and book the storage unit next to you and cut through the wall EASILY! The company will gaslight you and make it seems like it’s not their fault some how. I just went yesterday & 4 different units were broke into! The walls are seriously paper thin!!! This is my friends unit. She’s out of town and they told her the hole was only 1 foot by 3.. when I walked in the WHOLE WALL was destroyed. they say the 24/7 online booking makes them too much money so they won’t be changing that policy.
And idc if this review gets deleted. Me and several people will be blasting this all over the internet because public storage needs to change something!!!! Your customers pay too much money!!!
The employee there, his name is uniquely Sailboat, saved my day!! He deserves a raise AND Employee of the Year. Started off needing a unit last minute. He had one, and helped me rent it. There was a mix up with the lock (my fault) and he was super patient and helped me. It was almost closing time, 6pm, and he needed to lock up the secure parking lot. I went to start my car and the battery was dead. Mind you he was the only employee there and trying to lock up and leave for the day. I called AAA and they said 2 hours. He was SUPER patient and said we would figure it out. He agreed not to lock my car in the lot and said he would wait. Before AAA got there, another customer came. She didn’t know they were closed. She had jumper cables and Sailboat helped with flashlight etc. He also allowed the woman to access her unit even though they were closed because I was dealing with the car. Anyway we got it started and he was so kind, helpful, patient. Thank you Sailboat for going above and beyond! I’m sorry you got off so late because of me!
Very disappointed that I used their facility one year ago and paid $200 for a 10x10 and now they are charging me $415.68 for a 10x10. I’m very outraged by this. I am looking for cheaper location to transfer my stuff outta there soon.
Came to this facility as we just moved into the condos across the street. Clean facility and easy access to all storage units. Staff was friendly. Met with Chad and got a tour. Great pricing.
Nicole was very patient and helpful and clear about my options and helping me choose a facility. Highly recommend
The team here are literally incredible people, they are so helpful and so thoughtful and so caring - shoutout Chad and Dana the dreamteam!! Storage is never fun but these guys make it a genuine pleasure to visit and they go out of their way for their customers, over and above, without complaint - every single time. 100 stars if i could.
Chad and Shelsi,
Were of great help. Chad was especially helpful. Great service.
Dana and Chad are the BEST! They are always SO helpful! They even helped me with a rent reduction after rent got raised ovr time. A++++
Wonderful service at the property from Chad and Dana. Both very helpful in assisting me with renting my unit and answering all my questions. Highly recommend this property
Dana was so helpful for my specific needs and assisted me with everything. My unit is perfect and I feel safe coming back and forth. Chad is a true answer man.
My first time at this place! Let me tell you Dana was super nice and patient with me and my boyfriend. Helping us with getting everything done!:) really beautiful soul:) I recommend Dana!!!
Dana, was an amazing, very polite, and did a great job assisting me today! Her big smile and warming spirit definitely was very much appreciate! Keep up the good work!
This Storage is fantastic clean safe but the best part is Miss Dana that works there she is unbelievable sweet and kind and willing to help out and get you the best price possible.
I recently transferred from one storage unit to another. I was concerned about rate increases across the board, but Dana and Elizabeth helped me source the best rate and for me I to my new unit immediately. I’m so grateful that kind of humanity and customer service still exists in tech/AI-crazy corporate America.
I went here recently and was surprised with how quick the process was. Shelsi was very helpful and made my life a lot easier.
Dana and Shelshi were amazing! Super helpful and pleasant to work with. Thank you!
Dana has been incredible to work with. We would totally recommend her if you are looking for help in the public storage facility.
Dana was amazing!!
Dana is the bomb!!! Was extremely helpful even carried the boxes out to our car. She made the process very easy for our first storage unit.
Dana Was great helped me right before closing go straight to her
The renting process online was very easy. When we arrived in person was a delight, Dana was super helpful and friendly, what a pleasant experience getting a storage unit has been!
Very very very bad location. Pay extra month
Made a difficult job much easier and without Dana’s calm demeanor and assistance/guidance
I would have missed my move out by a day. Thank goodness for Dana!
Dana, she’s the best one super helpful always giving the best service
I’m really glad to be attend by her
Dana and Chad great customer - been a great experience the time we used the facility. Always helpful and courteous and answered all the questions we ever had.
Chad and Dana was very awesome today. Great service being provided at this location.
Dana was super helpful!! As a new customer, I was completely set up and unloading to my new unit in about 10 minutes. The whole process was easy and painless, I don’t know why I procrastinated so long! Would definitely recommend to anyone looking to store :)
Katie is awesome
Ellie one of the employees at this specific location gave the best customer service and care that I have ever had anywhere! I felt like she really cared about my situation. She always got back to me when she said would and solved my issues in record time. It’s so rare to find people like her these days that go that extra mile or miles in her case. I’d i could give her a million stars I would. what do you say when thank you doesn’t seem like enough. But thank you Ellie from the bottom of my heart. I wish and hope there are more people like you in the service industry and the world. You’re truly an incredible human being!! All the best Ellie! Jen
Dana and princess was Very profissional the property was clean and They where Very helpful
Dana is the goat. She is so helpful so smiley and so funny. We really love her and appreciate her.
Dana is profecly!
Katie and Dana are incredibly friendly, courteous and helpful! Upgrading my unit could not have been simpler and more seamless. Rent your storage space here and experience great customer service on the daily.
Great customer service given by Dana and Melanie
Dana ans Sailboat and Chad helped me out big smiles and were so lovely.🥰
Miss Dana over here is the GOAT. Day 1 was awesome and can’t wait to come back and store more things!
Dana and Princess ROCK at the PS location at 6840 Santa Monica Blvd. They showed me storage options that meet my needs so I’m good to go…yay!
Dana is fantastic :-) breath of fresh air and positive
Thank you Dana for helping me with my first time renting a unit ! She was very friendly and helpful and I recommend this location for anyone looking to store their things!
I want to highlight the exceptional service provided by Dana at the Public Storage on La Brea and Santa Monica. During my visit, I was impressed by her dedication and professionalism. She went above and beyond to assist every customer, displaying outstanding customer service skills. If I ran a business in Los Angeles, I would personally try to recruit her.
However, I do have some concerns about the facility. I found rat feces in my unit, which is a serious issue that needs to be addressed. Additionally, the cost of my unit has MORE THAN TRIPLED in the past 5 years, which is quite disheartening. It feels almost like a scam. While the service from Dana is top-notch (really, she's amazing), the facility's maintenance and pricing policies need dramatic improvement. I would give this 1 or 2 stars if it didn't reflect badly on Dana. I'm hoping for 3 months minimum refunded to my credit card for the rat feces and will consider changing my review.
Super clean and easy access!! And Lots of parking!
I’m so happy!!! It’s a beautiful lady helped me to take a space very quickly and she’s amazing.
Dana is AMAZING! Such a superstar. Easy, painless, quick process while renting. She’s the goat. Thanks , Dana!!
Dana was absolutely AMAZING!!!
Couldn’t have been better.
What a true asset to your company.
She made moving out a lot better - such a huge help.
Thank you. Thank you. Thank you Dana!!!!!
Helped a friend with a major move.
All employees were very helpful.
Both Elizabeth’s, Chad and Dana were excellent.
Dana here, along with Katie and all the other staff were wonderful and so incredibly helpful. The building seems very clean and well-maintained.
Katie Chad and Dana were all great and helped me get a new rental great service
Great service by Dana and Chad. Got us a great deal. Dana was very accommodating
Amazing customer service! Greeted me when I walked in and answered all my questions. Thank you Dana and Elizabeth!!
Went into public storage today. Dana and Elizabeth greeted me with a warm smile and outstanding customer service! Their customer service surpassed my pervious experience at this location. I appreciate their care about my request and needs. Thank you both!
Good customer servicio
I recently used Public Storage in West Hollywood and was incredibly impressed. Dana greeted me with a warm smile and was very professional, helping me find the perfect storage option. Elizabeth also assisted and made the entire process seamless with her expertise and friendly demeanor.
The facility is clean, well-lit, and secure, making me feel confident in storing my belongings there. The outstanding customer service provided by Dana and Elizabeth truly sets this location apart. Highly recommend for anyone needing storage solutions. Five stars!
Eli was very helpful.Thanks again.
This facility has excellent personnel, they're all super friendly, highly attentive and provide excellent customer service. One person in particular, Manager Chad, was extremely helpful throughout the process. He was incredibly informed and patient with all of the questions I had. Public storage offers fantastic pricing, and the hygiene was a ten. Definitely would recommend!
Great Customer service at this location. The Manager Chad was really helpful answering all the questions i had.
Exceptional service and great customer service from Manager Mr Chad Castillo!
Fabulous. Service oriented. Helped get me through a tough job.
Jovan was very helpful. Thank you sir!
Thank you Mike and Chad for your help! This is a great location!
Everyone who works here is energetic, helpful and all around pleasant.
Thanks to the manager Chad, I had an easy experience. As a first-time storage user he made things very easy for me.
Went in to ask questions and got serviced by this very kind and well informed young lady Sarahi! She answered any and all my questions also very professional and sweet person ....loved the location very clean and service was outstanding
This property has great employees. They are all very attentive and great customer service. One employee that was very helpful with my whole process, her name is Sarahi. She was very informative. Public storage has good deals and the cleanliness was a 10. super clean like the units and the bathroom and waiting area. Great place to store your personal belongings.
Ryan was super helpful and made the process of finding the best unit for my needs seamless. Couldn’t recommend working with him enough!
Very inconvenient hours of access. Don’t have trash cans, dark, overpriced, dirty and never have people to assist
I stopped here on Wednesday to get info about renting a unit and Chad was very informative. He definitely helped me with all my tons of questions and had great customer service skills.
Chad from Public Storage was of great assistance today! I highly recommend this company for your storage needs and their customer service is beyond exceptional!
I highly recommend this public storage location! The prices are affordable, and the team is very attentive and helpful. The manager, Chad, is professional and accommodating! He made sure we were well taken care of, and got everything we needed. I value customer service, and theirs were top-notch. Thanks again.
Agent was very helpful and friendly. Glad to see you still offer the human touch.
Jovan was a huge help! Got set up with a great unit in a great location in no time. Super happy I went with this location.
Ryan was great and very helpful in helping me get my storage unit with public storage. Recommended!
Jovan was a very helpful guy! The place looks clean. Liked the experience.
Great service from Sarahi!
Excellent service by Elizabeth and especially Jovan. He did everything possible to insure a smooth reservation
Thank you, Mike, for your help!
Jovan was super nice! Thank you!:)
Staff was very helpful. Clean facilities. Easily helped me with my unique situation
This place saved me so much hassle today! I stopped in needing some supplies to pack up for my move and Chad was very helpful. Ive dealt with many sales reps that want you in and out, but this place definitely did not give me that vibe. Great job!
Excelente atención Jovan ♥️
Jovan nos dio excelente servicio
Great service by Jovan!
Am I wrong to think if they are going to charge such high prices they should be providing functional units? I mean that’s what I signed a contract for but that is NOT what you’ll get here!!! I have 4 Public Storage units in 3 different locations in California. This location has been by far my worst experience with Public Storage yet! The location would be great but it’s the smallest yet most expensive unit I have and a complete pain to access! The staff here is pleasant enough but nobody follows through on anything! Since the day I moved into my unit I have asked to have the door latch fixed. Every time I want to access my unit I need someone who works there to open it for me or I would need to carry a hammer or mallet to open it because it’s been broken into so many times that it’s bent! That’s not convenient at all.
I have talked to both Jovan and Elizabeth on multiple occasions as well as another man who’s name I didn’t get. They’ve all assured me they would check on it and submit a work order then act as if the conversation never happened the next time I see them or speak to them on the phone. It’s really frustrating to not have something so simple be addressed for so long! Yet they will call you constantly to let you know if your payment is late and get real snippy when you try to simply ask for some help to get the issue resolved. I’ll be moving out of here ASAP and I would highly suggest anyone who values their time, money or the things they’ll be storing to look elsewhere THIS IS NOT THE STORAGE PLACE FOR YOU!!! My unit also has some kind chicken wire across the top that’s been cut wide open to gain access through the top via other units. This whole location is just a mess really…
Jovan was very kind and got me set up up with a unit. He made it an easy process. Appreciate the help!
Jovan, a friendly and attentive staff member, always goes above and beyond to assist customers with their needs. Whether it's providing guidance on product selection or resolving any issues, Jovan's helpful nature makes this place a go-to destination for all my requirements.
Luke and the team are great. Made moving and storage seamless and easy
Terrific customer service!!! Managers Jovin and Luke Were accommodating, friendly and informative!
I appreciate the customer service here and Luke is the best employee I’ve met
Lugar funcional que incluye venta de candados y precios accesibles así como promociones
Good environment.
Jovan was really helpful!!!
Great customer service, reasonably priced. Good value
Santa Monica and manfield location is amazing! Quick, easy and would use again
Elizabeth and Jovan were so helpful and knowledgeable and friendly too
Jovan was great. Very efficient and very knowledgeable. Was in and out before I knew it. Thanks!
Jovan is the best customer service I had a great experience straight to the point thank u jovan so much for helping me today
Jovan was super helpful and taught me how to rent my first storage unit! It was seamless and easy! Thank you Jovan!
Robarle las cosas personales a una persona es degradante y no dejarlo negociar discriminación por ser gay
discriminaciónPor hablar español
Hace más 20 días nadie dice nada y pedí hablar con el manager general y aun sigo esperando voy hacer llegar más alto este asunto en la corte porque todos merecemos respeto
Thank you to jovan, Elizabeth and Joseph for your kind hospitality. Top notch service with a great location
WARNING — rampant THEFT here!! Storage units get broken into here regularly! It is not secure.
A homelessness encampment is right outside and this area does not feel safe at all. Employees know the problem exists and do not care. Go to another location if you can.
I showed up in person to look over the facility at Santa Monica Blvd. and Highland. I was in formed by the property manager that they had 2 carts available for over 1400 units. I walked out. Then I visited their sister facility on Willoughby. I was informed that the elevator was broken and they had no idea when it would be functional. Look forward to carrying your own heavy boxes one by one at either location. Absolutely terrible. We found much better service and facilities at Extra Space storage a few blocks east.
Joseph, Jovan & Elizabeth showed outstanding service—I really appreciate their customer service.
Whatever you do, DO NOT store your things here unless you never want to see them again. Public Storage's service was an absolute nightmare. Our storage unit was not just broken into, but ruthlessly ransacked, and their response was infuriatingly inept. Their hollow claim that they tried to call us was a pathetic excuse, given that no such call ever reached us. To make matters worse, they shamelessly lied about our lock being “tampered with”, despite the clear evidence of ransacking with the broken lock left inside the unit. This wasn't an isolated incident; numerous units in the area suffered the same fate, exposing a blatant security lapse that Public Storage conveniently ignored.
What's enraging is that Public Storage, a company we trusted to protect our valuable belongings, had the audacity to tell us that they had no security cameras. Their staff's rudeness and complete lack of assistance topped off this infuriating experience, making it abundantly clear that they are utterly unworthy of anyone's trust.
Public Storage's disgraceful handling of our security, dishonesty, and abysmal customer service is a slap in the face. Steer clear of this horrible company unless you enjoy the misery of losing your possessions and dealing with their utter incompetence.
Great staff, good location, easy in and out
Great service by Jovan
Amazing staff - Jovan was amazing and helped up plus the space is
Perfect
Always my favourite when they close the gates before closing time bringing inconvenience to those have been working all day. Gates were closed for 445 on Saturday
I booked a new unit today and Ellicia was my agent. She was awesome showed me a few different units to help me pick the right size and for my budget. Made the process really easy, definitely ask for her! Thank you
Ellicia was so helpful and cheery! Thank you!!
Jovan was amazing thanks again
Jovan and Jasmine are the best , great service, friendly and super kind❤️
Ramseys a good kid, very helpful
Jovan has excellent customer service! Friendly and caring
Service was absolutely perfect
Jovan and Chad were very helpful.
Polite staff and very clean facility!
This place is great! John was the person helping me and my partner and he was friendly right from the start.
Elli was super helpful and kind with my move out today. Thank you!
Jovan,chad were very professional,excellent service.
Ellicia was super nice! She explained everything super detailed! Super helpful!
Jonathan went above and beyond to be helpful! Truly saved the day, best experience ever !
Jovan was the best. Easy and quick service. Knowledge about the products and storage spaces. Recommended!!
Friendly, reasonable, professional people. Johnathan helped me reduce my rate and went out of his way to ensure I got to my unit when I found myself in a pickle. Thank you. It made every bit of difference. To that, the location keeps a clean restroom too.
Wow, Jonathan was truly the most helpful person I’ve come across since I moved to LA. He was attentive, knowledgeable, friendly, and understanding. He helped guide me from start to finish and made everything seamless. I am grateful there are people like Jonathan in LA, gives me hope that the negative stereotypes about people in this city are false.
Thank you, Jonathan - what a hire! 😃
Jovan,
Jovan was very helpful in showing me the place! Friendly great service! Easy and accessible location! Perfect for my needs!
They are amazing here and so helpful! Jovan is so friendly and helpful and has amazing customer service!!
John was excellent!!!! He helped me a lot. He was very polite and very kind. I decided my problem good. Thank you John very much.❤️👍🙏
This place is great! John was the person helping me and my partner and he was friendly right from the start. He answered all of our questions and made the entire process super easy. I’m very impressed with John and this location!
Justin was very helpful and helped me decide on which unit to rent
Great check in last year with manager Elli and was having difficulty at my move out until Mike the District manager came in to help save the day. Great location.
Giovan
We really appreciated the professionalism and kindness of Giovan. Both qualities that are rare today.
Management at this location is TOP NOTCH!! Had multiple spaces here over the years and I'll always keep coming back.
-Dylan
It’s great to see a Public Storage with so many awesome reviews, this reassures me that my personal items are safe. Also, I want to acknowledge Kay for her super hard work, patience and skills of multitasking in high pressured situations. As I was signing up, Kay was also dealing with an unreasonable customer who was loud, forceful and cranky. She stayed calm, spoke softly and managed to get the customer to move at her pace and not the other way around. You go Kay, keep up the hard work. Oh and I also have to add that while I heard Kay talking to her supervisor, she was asking for more responsibilities. Not because she was bored, but because she felt she can handle it. You go Kay!!!
Excellent thank u Jovan
Great service....Kim was so helpful and made moving in very effortless! She went above and beyond to help us!
Kim Brown gave exceptional service and went beyond her job scope. Awesome energy so helpful and informative. She make sure everything went smoothly. Best service !!!
Originally reserved ground level unit and when I got there, only basement was available. Now my rate randomly got increased from $325 to $425 for no apparent reason. I've traid talking to customer service and they just give me the run around.. pretty dissatisfied.
Jovan was very helpful and informative very quick and easy to rent your space thank you
Ed was fantastic!! Made things so easy. Thanks again!!
Terrible hours (9:30-5 or 6), can’t get to my stuff whenever I need. And they’re constantly raising prices.
Elli was amazing and helped quickly sort out a mixup from when we booked through the call center. Kim however was highly unpleasant and seemed inconvenienced by just about everything.
Happy with the location and the service that Elli provided!
They were so accommodating and jovan was the best and easiest to work with!
I went online to book a unit at a location their site suggested. Booked it with my CC and I get there and I was told to go to another location 1 hour away and it was a computer mistake. I showed the girl my reservation then she just turned it into attacking me, calling me names, totally argumentative and just absurd. She nor the there guy (the manager who opted to let this unfold as it did) even offered any resolution to resolve the matter. never would I deal with this company again. They dominate the market and perhaps it was just this one but it was enough to leave an ugly memory I won't soon forget
Professional service happy customer
Elli was fantastic. Calmed my nerves about using public storage. Was very informative, answered all my questions. She is a very friendly and helpful associate at public storage.
Was quick and efficient today. No problems with codes or getting in and out.
Ellicia was very knowledgeable and super helpful. Excellent customer service!!
Jovan was very helpful and nice!
Good location very pricey
Elli was very helpful!
Elli is wonderful. Helped me with transfer quick and easy
Dana the new manager is very helpful made everything simple and convenient. Ellie and Jared are awesome.😎
Jared and Elli are super helpful!
All of my friends valuable belongings were stolen from her storage unit here last month. Reason to believe it was an inside job. Sketchy and unhelpful staff that refused to look at the 4 hours of video footage and would not let my friend do it either. Sketchy sketchy sketchy.
Worked there today, and after apparently people got stuck in the elevator and LAFD freed them, I went to use the bathroom.
Only to find after I used the toilet that the sink wasn't working! I walk back to the office and explained the sink didn't work.
"Yea we know"
Thanks...
Ryan was extremely helpful and professional. Walked me through everything
Awesome service. Mike and Claudia were great. Efficient and helpful.
Jovan abs Karla were great, easy, fast and very reliable, they helped me and explained everything I had to know for the storage and even gave me advice. Would recommend!
Excellent service by elli and jared
Great Service! Jovan and Jared were amazing.
Everyone is helpful and property is nice and clean
Jovan and Elli are the best this space is always clean.
Excellent location Jovan is great 👍
Elli is great! She helped me find a perfect storage and she is friendly and great customer service! I recommend this location!
Ellicia was wonderful! Friendly and courteous. This location is nice and clean. She helped me find the right size and completing the rental was fast!
Dana gave me the most incredible service. Would highly recommend!
Dana , was so awsome ! She has great customer services and is very helpful 😊 she was a big blessing to me .
Good and very clean
This is the most professional and best public storage I have ever been to. They are incredibly accommodating and kind. I will honestly never use another storage space again. Shout out to the manager Elli and Jovan for making my experience with Public Storage so great.
UPDATE: This location is okay but would love to transfer to your oxnard location. the staff here are wonderful but the location in oxnard has promotions and also climate controlled!
Jovan walked me through the whole process and answered all questions and got me signed up.
Eli and Carla were incredible ! So helpful with the entire process. Will definitely be doing business again at this location.
THANK YOY ELLICIA for helping me with prices and getting my lock fixed !! Great customer service!!
The property manager Anthony is amazing, very helpful and knowledgeable.
Fantastic service !
Awesome customer service and employees.
Watch your bill, and somehow it just keeps going up and up.🤷🏻🤫🤭
Elli was awesome!!
Elli was super helpful.
We love Dana she is the absolute best!!! Made my day
Great customer service, great location, and a secure, clean facility! Elli was very helpful, thank you!
Came in to rent a unit and Karla was very helpful, had great customer service and was exceedingly professional. I would definitely recommend her for any of your storage needs, she is very knowledgeable.