Public Storage Self-Storage Units at 3636 Beverly Blvd, Los Angeles, CA

I had a wonderful experience here- 5 stars!! Dino took extra time to show me other possible units that could work for my boxes and he was super helpful, friendly, and professional. He, Minerva, and Will all had great knowledge of the building and the best ways to secure my reservation. They were also patient with me as I sorted through my options. Looking forward to moving my stuff into storage, thank you for a smooth and easy rental process!

Stefany , & antonet had great service keep it up ladies .

Jonathan me ayudo muchísimo!! Y Jareth tambien! Gracias!!

Antoinette and Stefany helped me figure out my storage solutions.

Been with public storage 4 a while.first bad experience....disrespectful spanish young woman with dark hair and glasses. Very impatient and difficult to deal with. Did alot of unnecessary action, seems very immature and angry. I'm not a trespasser but she made me feel as though. I was asked to wait outside in the middle of my transaction as if she felt uncomfortable with my presents.

Storage space is great prices okay but the timing is horrible they close way too early and I don't like that at all

Thanks Antoinette and Mateo for all y’all helped b forever grateful!!!

I visited this public storage on Sunday, August 27th where my boyfriend and I came to get a storage unit. We were greeted by Antionette and Dayanara who were very sweet and helpful to us! They helped us find the perfect storage unit for our needs at a good price. Although we had a great interaction, we did come across the problem that the elevators were broken down and there were some very upset customers about this matter. It is unfortunate that the employees and even I were having to deal with this. This is not the first time this problem has happened, mentioned from another customer in line. It seems that the company needs to fix this problem so that it is not a recurring matter for the customers and the employees in the future.

Stefany and Antoinette were amazing!!!

I have used a storage unit from this branch for over a year and very satisfied with their service. I have recently contacted them regarding my unit issue. Antionette helped and took care of my issued very professionally and quickly, and I am extremely happy with the option she provided me with. Thank you Antionette and everyone at this branch always taking care of your customers.

Antoinette was absolute wonderful! She was so kind and patient and explained everything. very well. 👍

Antoinette and Bryson and were excellent. Antoinette helped me set up the app. Her overall service was excellent!!

Thank you very much, Antoinette for your assistance! I paid both my storage units on the 10th, but only one went through. I had to pay a late fee, but with Antoinette's help, she credited me the paid late fee into next month's rent for that unit. It was a smooth transaction and it was a pleasure to speak to her. Thank you again.

Stefan’s and Annette were extremely helpful and accommodating!

Annette and Stefany were very helpful with helping my find my space and also helping with a mistake I had made and helped me sort everything out! Super helpful and friendly!

I received call back by Antoinette today from a voice-mail I left yesterday. She took care of some billing concerns I had and she went Above & Beyond. I was so satisfied and happy with her efforts my face starting hurting from all of the Smiling was doing 🙃 🙂 ☺️ 😊 Thanks again, Antoinette.

Stefany… words cannot describe how great she is. ABOVE AND BEYOND SERVICE!

Stefany is so helpful and accomodating! Love this place and highly recommend it.

The team here is absolutely amazing! Stephanie was so kind and helpful to us! We cannot recommend her and Public Storage enough!

Best service in town!

Antoinette did a great job. She had great customer service skills she was quick and efficient. Positive attitude. My only complaint would be with corporate. Higher someone to show your units. No one should have to wait outside on a customer representative.

Dazia is great and helped me download the app

Yesterday Antoinette helped me and my aunt rent a space she was very nice and helped us navigate the app we are going through tough times and she showed us compassion she is great 👍🏼

Antoinette and stefany were awesome thanks ladies!!

Anoinette and stefany Helped me with my unit. I was happy with how they treated me and will definitely come back to them.

Dazia was so helpful with setting up my PS app and autopay. Antionette was also very nice, great team

Stefany and antonet had very great services. They helped me download the public story job and they put in the rent decrease for me apprecite them Thank you

Diana helped me and she was wonderful

Stefany and Dayanara were great and help me with everything and the app I messed up quickly helped me with my situation

Stephenie was extremely professional and informed me of all my options. She made the whole process so easy. Also thank you to Patty for her help.

Every time we show up during business hours the door is locked and no employee is around. It’s ridiculous, either you guys hire new employees or change the business hours.

Staff is very Curtis always opens properly and always a great attitude by Stefani , dayanara& Antoinette thank you ladies

Use any other place

I love the staff especially Stefany Minerva and Isaac they are very understandable great customer service and very patient and they make sure to get the job done

Stefany and Antoniot had great service.

Dazia is amazing 👍

Thank you Stephanie and Alex for all the help today! :D super friendly and fast! Explained everything super thoroughly!

I came here without any knowledge of what to do, but Stefany, the manager, warmly welcomed me and helped me through all the process. Any questions, concerns, and problems I had were immediately answered by her. This is an amazing place and has a wonderful customer service. Would recommend coming here for your storage needs.

This place is well run and very professional. Good rates too!

Stefany and dazia were great thanks for the help ladies

Stefany and Antoinette had great service and helped me finding unit and helped me find the on using the app I had stored here 20 yrs ago and I'm glad these ladies were here to help me.

stefany was very helpful with the move in process for me, the staff is very polite and helpful would recommend this location

Thanks Dayanara.

Had my stuff here for 5 yrs never had any issues, place is clean and very very nice staff especially Stefany and Patty!

Stephanie and Danny were really great and help me with my public storage memes give them a raise

Stephany & Will were so amazing. She did an awesome job showing me around and was so nice! Thank you again Stephany and Will!

Great service provided by Stefany. Polite and well trained employee. Highly recommend her, 10/10!

Good storage and fits everything👍 ps. Stefany is the bestest worker 🙏

Stefany was great and helped me with app as well with autopay & will was kind .

Very helpful and courteous to the shift there yesterday around this time

Dazia helped me with everything, such a busy day and she still managed to show me the unit, complete my rental, and download the ps app to help improve my experience. Give this nice lady a raise!!

stefany has great service and really helped me with app, went out of her way to help me .

Dazia was extremely helpful with providing me the supplies I needed. Super nice young lady.

Stephanie was amazing helping me choose the perfect space to rent out. Thorough and patient walking me through the ins and outs of being a first time renter. Very pleased🥰

I came to this location because it’s close to my new place. Stefany and Raul were very pleasant. Stefany was very knowledgeable and extremely friendly throughout the entire process. She helped me secure my space but also at a dollar for the first month! We spoke for sometime and I discovered she’s been with the company for a very long time. She is a great asset to public storage. On top of that I really like the property !

Patricia. Kianna. Had a wonderful experience staff are very polite.

Dazia was very helpful and nice

We had a wonderful experience here at public storage. The staff was so helpful and knowledgeable. The environment was very clean. Stephany, Daja and Keana were a joy to work with. I will recommend friends to use this location.

Stefany y angie el prefecto servicio

Stefany a d saul did a great job helping me keep my unit and save money really appreciated that

Let me tell you that when I first rent a garage it used to be ok ,but every year or so when you least expect their rising their prices unexpectedly. We are in time of crisis and they have to understand that is not the perfect time to be raising prices. Wow really I just cannot believe it .

It is now 9:40 and still not open.

A big thank you to Stephanie and Andrew, who work at Public Storage on Beverly in Los Angeles. My sincerest appreciation to you both.

Dazia is amazing thank you so much , such a positive vibe and Energy ,

Crazy, I bet if it's not the biggest storage it's one of the biggest for sure. 2000 units 13 stories tall. When it's closing time if you are not gone the alarm goes off and the police are dispatched so if you have warrants be gone before closing time cause there is no grace period to finish loading your stuff it's all automated alarm system on motion sensors that's just me looking out. Also, you should bring your two-wheeler or wagon I hate having to give someone my ID to borrow a shot-out cart and there might not be one available then you are waiting for someone to finish

Dazia was super helpful and patient thank you for all your help:}

My experience with public storage was great. I really appreciate Jonathan’s help and very good at what he’s doing. Very professional and helpful. 10/10

I recently started renting a unit at this location mid February. The person who helped me, Stefany, was great. She was thorough, gave me a tour, and has great energy. I love meeting capable managers. The facility does provide dollies, which is nice. Apparently the elevators can occasionally have problems, I haven't experienced that yet. There is also a restroom to use which is also nice, but there is only one. It is not 24/7 access which is a huge letdown. And they close the gate access 15 minutes to 6PM on weekdays. The actual unit has no lighting inside which is also another a huge letdown since you have to rely on the hallways lights and they turn off if there is no activity in the hallway.

Jonathon from Beverly blvd 3636 was a top 3 ever in the world help

Staff is excellent

Jesus and Barbara are excellent customer's representatives. Thanks for transferring me right away to a unit of my liking.

Today was amazing!! Jonathan went above & beyond to makes sure I found the right space for my belongings. Couldn’t ask for a better team!

I recently had to go to Public Storage for a work-related situation. I met with Kianna, who worked with me and was super helpful. She was patient and understanding of my situation. She walked me through the simple steps on how to do what I needed to get done and made the process painless. I am looking forward to working with her to get my situation resolved.

I have currently moved out of my home in West Covina, and was looking for a location in Los Angeles to place my belongings. The whole process already is overwhelming enough. Thankfully, Stephanie one of the employees there was more than helpful and informative on every unit how much space and around how much the monthly rate would be. With her help that day, I was able to get a unit and the same day be able to store away my stuff. It’s little things like this that might not mean much to other people, but she has no idea how much she helped me that day. I’ve had a rough week and with Stephanie’s help with the storage unit it was like a breeze. Thank you so much Stephanie for your great customer service.

Este es un servicio muy bueno de primera calidad las muchachas que trabajan aquí son excelentísima en su trabajo y es en lugar de más estrellas de 5 al 10 estrellas

Stefany & kianna were great and helped me with mystorage questions

They make sure everything is okay with your stuff like if it’s there I love being with this storage

Absurdly overpriced with uncaring, unhelpful staff. It’s a 13-floor storage facility and they have only 12 dollies for paying customers to use to transport items. When I asked for a dolly, an employee named Stefany told me to “wait around” until one was free. As if I should have to waste my time waiting around after paying $160 for a month here. The main cargo elevator has been out of service for several weeks. My unit also experienced water damage. Don’t bother with this place unless you enjoy being gouged and treated with indifference.

Jesus B and Stefany were very helpful in finding me a storage space that accommodates my needs. I would go to them again if I ever needed help

great service from team !

Listen y’all! I was very confused coming to PS today. I changed my unit because I didn’t know the real size and the gentleman that helped me was super nice. However, then I got kind of lost in the building and STEFANY saved the day! Not only was she an absolute ray of sunshine right off the bat, but she also fixed the elevator that was down and personally walked me to my storage unit and showed me how it worked. It can be intimidating to ask for help but she was so knowledgeable and kind. We also got to know each other a bit in the elevator and it just makes someone feel safe to know a good person is watching over your property. Whatever she is getting paid please double it because she goes above and beyond!

Si se pudriera quitar la estresa y poner solo la reseña lo aria este lugar es muy degradable y sucio los trabajadores nunca limpian ni arreglan el portón de entrada

Mrs Stephany and Mr. Marcus we’re super friendly to me and definitely took care of everything I needed I loved this experience

Stafany help me get my price beck so I can keep my unit

Both of the Jesus were very helpful

I rented a space with this Public Storage for about two years. I have no complaints with the facilities and the support of its staff. The facilities are well maintained and protected, and while renting, I felt confident my stuff was safe. Whenever I called or was onsite, the staff was warm and helped answer any questions I had. I would definitely rent with them again!

Staff is professional and polite. Great customer service and experience, thank you!

This is my first time using public storage used many other companies like safkeep and a few smaller storages reneisha was one of the most helpful employees I’ve had when renting out and she was really friendly and explained everything really amazing customer service Employees are excellent but my unit got broken into instead of offering a month off or 50% or anything they just said deal with it your insurance which i will but would have been nice to get some sort of compensation from them again employees are friendly but how comfortable and safe you will feel leaving your valuables there I wouldn’t I’m leaving soon because my floor and and a few others got broken into

Dazia and Marcus are great , give them a raise !! Dazia is very nice and helping thank you so much

Smooth operation

Will y Jesus que buen servicio

Dazia was super helpful and patient 10/10

Love this public Storage the best place to use for your things to Storage everyone works here are very nice and helpful thanks public Storage

Emily killed it. Super professional and helpful!

Jocelyn was great! Helped me save money with a space that fit my needs

They say that they close at 5 but they rlly close earlier and don’t let you go in before 4:45

Recibimos, muy buena atención de jocelyn

Kianna was very professional and helpful but they say they close at 5 but they really don’t they close earlier and I told one of the workers to open the door but they didn’t want to open it and he wasn’t polite, don’t go to that storage 🙅🏻‍♀️🙅🏻‍♀️🙅🏻‍♀️❗️❗️❗️❗️

Jesus was great, he provided me great customer service and gave me great information

Excellent service, very patient with customers and provides great information

Sheyla was very helpful. She called to say everything up. Was very thorough

Shayla was the best in helping us with our storage unite!!!! 10/10 would definitely recommend!!!

It was a great experience Stephany was amazing and Jesus too super helpful. Steph is the best!!

Kiannna was an amazing worker.. she helped me and explain everything to me. I recommend when to ask for her. Great storage place!!!!

I just wanted to say that Shayla is a wonderful worker very kind very thorough very compassionate and very professional courteous listens well and truly cares about Publix storage customers

Stefany and Jesus were great and helped me with app .

I would like to share my customer service experience. I rented a unit here because our new home does not have enough space . I move the things myself and organize my stuff in a 5x5 unit. Well after 5-6 months the unit rent went up about $40 bucks more ofcourse like anything else or any rent or gasoline I was not aware I though it was going to be a flat monthly price when I signed the contract . I am not blaming them I just did not read what I signed due to been in a hurry to move my stuff as soon as possible. Advise= Please read what you signed or any extra fee's Well I decided to call public storage in hopes of help and Jesus answer I explained to him it was a little hard for me to continue making those payments if there would be anything else to do and he did he took his time to help me it fid not work but he advise me to call back I am so thankful . Second time I spoke to & Sheri thank you for also taking the time to help follow up what Jesus recommended . Your help means alot to me and I am so appreciated I really hope your employer recognizes the great work you both have done. God bless you both and do not forget to continue doing great job there will be people that may not get the opportunity to say thank you do not let it stop you from doing a good job it will pay off . God bless you both.

Sheyla, Jesus, and Stephanie were super helpful when I had a million questions regarding renting my storage unit. Paperwork was super fast and they were thorough with it while being quick and efficient. The location is huge and clean and I noticed that there are many security cameras which makes me feel safe. Thank you to the awesome team that helped me get my unit quickly! Also, I love that you could go in and out with the access on the Public Storage app. What a plus when it’s 100degrees outside and you could easily get into the gate. 👍🏻 5 stars!!

sheyla & jesus

Sheyla & Stefany we’re great and super helpful. A1 customer service !

Sheyla and Stefany I just happened to drop in the office to inquire about rental rates & realized it was close to closing time. The lovely ladies at the counter, Sheyla and Stefani, couldn't have been more welcoming even though, after a crazy day for them ( it was the first of the month), they showed me a unit and got me into the system. In today's crazy world, it was a delight to encounter those sweet ladies with their friendly attitude. Jerry McKenna

I had such a great experience setting up my unit. Sheyla and Stephanie were very helpful and made it very easy and simple. I would definitely recommend.

Stefany and Jesus have amazing service

This place is the best so chilled and the staff always so helpful I highly recommend this storage Facility

Customer service was great. Stephanie helped us really well.

Ms stefany has been verry helpful today when i bought my storage unit it was a struggle to login to my account but we made it threw thanks to her!!!

Stefany and Sheyla were very helpful and amazing overall!

Stefanie was super helpful! The elevators were out and the unit I was about to rent online was on floor 11. She did a great job helping me find a suitable availability and walked me through the whole process.

Angie and Sebastian have GREAT customer service. Helped answer all questions I had.

Will and Stephany were patient and helpful through the entire process. Recommend the location!

Stefany and Jesus were extremely helpful. They resolved a small issue with ease and helped me upgrade to a more suitable storage unit for my needs. Also really friendly and kind.

Thank u, ieda for the great help...even with ur hands full u were able to help me solve my dilema.

Sheyla and Jesus was really good they got me what I needed and service was excellent

Stefany and sheyla both were extremely helpful showing us how to access our new unit and showing us the facility! Thank you!

Super clean, safe, well organized, and very nice staff - thanks to Stefany and Sheyla for making my move in as easy as possible!

Stefany Jesus Teresa had great service and helped me with app and finding a unit to downsize

Sheyla is amazing! So helpful and reassuring. The whole process has been very smooth and stress free! Thank you, Sheyla!!

Stefany y Jesus tiene buenos servicios

Stefan went above and beyond to help me she was awesome!!!

Stefany and Jesús have great servicio

Customer service is so great! Stephany and Jesus 10/10. Makes the process very easy and smooth to get set up. Feel very welcome every time I come in! Thank you Stephany and Jesus!

Jesus and stefany helped me with app and getting carts.

La chica fue super atenta y amable y me ayudo abrir mi cuenta en linea.. gracias por sus servicios 👍 😉

Very helpful moving in made the process super easy thanks to Barbara and Stefany

Hey guys! I ust rented a storage from Stafany & Jesus and they were so helpful! I told Stefany how much I would be storing, and without hesitation she took me to a unit that was the PERFECT size for my belongings! They both were so helpful and friendly.

Stefany had great service helped me get to my right facility.

Great and friendly customer service! Highly recommend, storages are pretty good and clean ! You can Ask for Stefany , she is so helpful !

Stephany was extremely helpful!

Stefany &Jesus, great service!

Stefany was really helpful and very kind, made everything go smooth ,made me feel very comfortable . Thanks!

Stefany, jesus, and andrew have great service and helped me download app, keep up the great work .

Issac and Stephanie helped me get set up with a unit today. Issac was super professional and patient. Couldn’t have been a better experience, thanks!

Stephanie the manager was very polite had no problems

Easy and straight forward to move-in.

Jesus y stephany help me a lot Thank you for their help

Stefany jesus Asia and araceli have great service

Dazia Stefany there assistance was great they were prompt with guidance 👍 very humble ladies

Great location and staff!!! Stefany was very helpful and nice. She was very thorough and explained everything. There was also another employee named Dazia there who made the experience great. Thank you guys so much!!

Stephanie was fantastic and such a helpful person. Thankful she was there to explain everything so well!

HORRIBLE SERVICE. This location takes no accountability for their negligence and could care less about your belongings. Their elevators have been down since Dec 30th ! They did not inform ANY of their clients so I had zero idea my stuff would be unable to be retrieved, as I am on the 5th floor. I moved back to LA and it has now been 21 days AND THE ELEVATORS ARE STILL BROKEN. Thank God I have kind roommates who are letting me use their mattress but the fact that fixing the elevator is not a priority for them is beyond inconsiderate. They refuse to refund my money for January instead offered a useless credit that’s only allowed for February when I just want to move my stuff! They are short on the phone and have not offered any assistance in retrieving my stuff They even have the audacity to increase the monthly rent for February even though their facility is not up to standards. You can’t even access the garage to put your car near the units. So even if I did have the man power to get all of my belongings down five flights of stairs I would have to use a narrow door and walk around the building to my truck. I have been beyond patient with them and yet they are still charging my card and can’t give me a date for when the elevators will be fixed. This place is a joke and I plan to look at the contractional agreement with my lawyer since as business they know nothing about customer service and honestly are not keeping up on their end. This is my first review ever but people should know to stay away from this site if they want access to your stuff (This site doesn’t even offer you 24hr access)

Jesus and Dazia are the best. Came in so exhausted from moving and hauling, but they made everything SO easy for me. Thank you! And nice & clean location as well!

Its always clean here and the staff is awesome

Stefany and vence have great service thank you for youre Hard work

Today, I was completely disappointed with their service & their personal experience or training in customer service. My friend went there to make sure they were open because they had some weird unannounced holiday hours. After we made sure they were open, we load up our cart and get there to be told they were closed. We already knew that the elevator wasn't working. It wasn't working Thursday or Friday so we all climbed up and down the stairs. When we checked today. The situation was promising because not only was it open but they were working on the elevators. No signs were posted that when we come back with our storage items they would be closed. After, talking with the staff Ijust didn't think that the inconveniences was important to them. They made me feel like too bad, load your junk up and haul it back to wherever you came from. Bad attitude. I want redemption.

Jesus and Vance are the best, helped me through everything smoothly!

Great place for storage. I have a unit myself. If u need extra room for your heart felt item's store them here. Safe & secure.

Hi my name is Bob Hastings I've been renting from public storage at 3636 Beverly boulevard in Los Angeles for the last 21 years and in my opinion it is one of the best public storage facilities in Los Angeles so if you're looking to rent a storage space check out 3636 Beverly boulevard with Stefani and team !!!

Stefany was so great

Stefany did a great job on letting us unload our furniture and has great customer service

Stephanie was the best her customer service was outstanding

Had a great experience with this space. Stefany was very helpful getting me all set up, from my gate code to making sure i had the right lock. The place is clean, and secure. 10/10 customer experience

Jocelyn, Stefany, and Jesus were amazing today! Got an amazing deal on my unit.

Jocelyn, jesus, and Stefany were so much help today! Got a great deal on a 5x5

Stephanie and Jocelyn have great customer service and help me with the app

Stefany and Jocelyn had great customer service and help me with the app

Stefan and Jocelyn have great service

Stefany jocelyn and Jesús helped me out downloading app and getting unit .

Stefan Jocelyn and Jesus helped me with app and have great service

Stefany and Jocelyn and Jesus had great service and helped me withapp

Jocelyn was great help today! Very clean property!

Great place to store and very helpful Stefany and Jocelyn are very helpful and very nice :)

Stefany was awesome. She was very helpful , friendly, accommodating and professional. You should be proud that she represents your organization well. Thank you Public Storage!

I’m not sure if I got the worker’s name correct but daiza was really helpful

Stephanie and Melissa were amazing!!! Helped us out for our first time renting a storage!!!

Stefany and melissa and desi had amazing service and helped download app

Jocelyn was Very polite and helpful and made me feel very comfortable with the whole process.

Barbara and Jocelyn are so nice and made everything so easy. Great customer service here I highly recommend. Thanks again!

Jocelyn was amazing today! Helped me find a unit that was easy for me to access!

Top notch customer service for nine years straight! I would recommend Public Storage to everyone!

Melissa was very helpful thank you

Melissa and Araceli are great!

Jocelyn and Melissa were very helpful

Jocelyn was amazing and got a great deal for my unit!!! I feel like this is a very secured storage facility and can't be happier!

Thank you so much Stephanie and Jesus for your help today with my rental

Amazing service thank you Malissa and Jesus great 👍🏽

Jesus was very informative, helpful and very kind! Was very detailed about storage plans.

Melissa and Jesus did a great job helping me today and providing me with great information

Melissa Jocelyn and Jesus were very helpful. Helped us with everything we needed. Great service

I come here monthly and i love the service! Totally recommend renting at this location!

Always easy to get in and out and plenty of parking. A great disabled parking near the elevator

Melissa Scott and Stephanie were super helpful and patient thank you guys so much I love public storage come rent at Beverly

They lied about their prices.

Melissa and Nelson were very helpful.

Melissa and Scott were so helpful I got my storage unit in less than 30 minutes. Great customer service ❤️

Ok

melissa & scott they are awesome.. i can’t wait to rent with them again ☺️🥳

Both Melissa and Scott and Nelson are a god send and freaking awesome.

I came in today browsing for a storage space for my big move, and Nelson did a fantastic job helping me out! He walked me through the process with ease and helped me to feel comfortable the whole time. I’m definitely recommending this particular public storage to my friends because of the amazing customer service I received!

DO NOT USE PUBLIC STORAGE!!! EXTREMELY EXPENSIVE. No customer service on location phone #. I could rent a single for what they charge for a 9×9 space, and if your a few days late on the payment it'll cost you a fortune in late charges

First time using storage. I came at 3.00 pm. on 07/08/21 Melissa help me a lot, very friendly. I’m glad that I choose this location. Very clean, easy to access, a lot of parking. Highly recommended

Thanks Angie

I am very upset. I found out this morning I lost expensive items from this storage, most especially a woven mat made by my Grandma who is in heaven right now. That was priceless. I trusted this place. Every 3 months they raise my rent, no choice but to pay. I am venting at the same time telling you people who rent to check your stuff regularly, I did not do that. I was so busy. I also trust that nothing would get lost. I am really sad and upset.

This place is absolute trash. I usually like all public storages but I'm moving out of here as fast as I moved in.

Great service really awesome girl that helped me with all the rental questioning Melissa... iis great!

Could NOT have been happier with Scott and Melissa. I was two weeks late in being able to get to LA and they did everything to help. When I got there, they both were happy to give me advice. I’m a five foot tall woman unloading a massive 22 foot truck and I was exhausted but they were so chipper and helpful and friendly that it all went better than I could’ve expected. Unit is clean and safe and I appreciate the extra Covid precautions.

Professional, fast and friendly! Totally love Johnny, he explained everything, walk me through the location and made the whole process smooth and easy. He is definitely a superstar and an amazing represention of the company.

The entire staff is amazing (Scott, Melissa, Eddie)!!! This is best public storage I have been to, it’s super clean, and a lot of parking!

Melissa & Mayra were very helpful, welcoming, and professional. I highly recommend Public Storage on Beverly Blvd. It’s very clean, neat, and secure. All my expectation were met. Thank you. 😊

I wanted to thank the staff of Public Storage (Vance, Melissa, and Mayra) for helping to make the move out smooth and seamless. They were extremely professional and offer equipment which helped with saving time and money. Best regards!

Very helpful

Service was fast and friendly very thorough explained details, answered all of my questions and concerns thank you Melissa I appreciate your assistance through this transition that can at times be stressful

Tenemos un espacio ahí, pero la atención para personas como yo es pésima, no ay quien hable español, si llamas nunca atienden tu llamada, la persona masculina que esta ahí, te hace sentir como de lo peor no es amable, y no le importa hacer sentir mal a los demás, le falta ser amable con las personas que tienen espacio y con los que desean un espacio, dicen que existe una mujer que habla español, pero e llamado y nadie contesta

My Experience Today was Amazing I was Helped by a Gentlemen named Vance and a wonderful young lady named Melissa they were very Respectful Helpful and had a very joyful Energy Thanks Guys :)

Buena atención

Karyna and Vance was very friendly and extremely helpful.... had a great experience... I would recommend to all my friends and family..

Johnny was so friendly and so helpful. He walked me around and showed me 2 units and I was so indecisive that we went back and forth between the two and he was so patient. Thanks Johnny! You’re the best!

I want to compliment Jose, he is very professional, pleasant to talk to, attentive, knowledgeable and answered all of my questions with utmost ease. Thank you Jose.

Jose was great. Thanks y’all

Great customer service from Philip very helpful an clean environment

I came in today to inquire about a 6x8 I was helped by a employee named Philip He was so kind and humble he showed me the space however it did not meet my needs. He gave me such a memorable experience I will definitely come back when I need a unit here. Thank you for such stellar customer service. If I could give 10 stars I would!

Todo estaba bien hasta que rompieron el candado de nuestro storage y nos robaron, ahora espamos la aseguransa responda que mal ,supuestamente hay mucha seguridad

Me and my wife and daughter stopped by today to rent a unit here at this property we were helped by a gentleman by the name of Philip. Super kind and friendly, He showed us a space unfortunately it didn’t fit our needs but he graciously offered to search at another location. He found one that was the same size and at a promotional rate! This is definitely the kind of customer service every establishment should have their employees live up to. I will recommend this place to my friends and family please ask for Philip to get an experience you won’t forget. Cheers to you Philip & Public Storage!

Overall felt ripped off and lied to. I originally signed up for a 5x6. No one told me there would be a huge pillar in the middle of the storage space (so by definition, I’m not getting what I paid for). Even though it shows 2 units available, I was also told this was the only one available. I then asked for a refund but was told I would lose the $24 admin fee?!! WTH! My only option was to upgrade to the 5x8 for more money. Some shady business here.

I got a storage unit today with my roommate and Melissa helped us out a bunch. Any questions we had and space we wanted to see she answered for and showed us. And getting the storage didn't take too long. Thank you Melissa!

I was having my doubts about using public storage but I can honesty say the customer service i received by Philip made it all a difference. He was able to explain the process to me demonstrating his knowledge of the company. Mind you this was my first time renting a unit causing me to be skeptical since many times we come in contact with rude or clueless staff. I was wrong I had a great experience thanks to Philip. He was very patient with me and thorough making me feel at ease to leave my belongs. I appreciate his dedication in answering all my questions and concerns. Philip was attentive to my needs and was able to provide me exactly what i need. Philip was friendly, attentive and knowledgeable. Highly recommend and you should definitely ask for Philip to assist you if you want to have a great experience like me when your in need of a unit for your items. I will definitely keep recommending!

This location is great with its friendly staff. Today i was helped by the young gentleman Philip. He answered all my questions and was super helpful. I appreciate his help greatly. He is a life saver! Dont believe my word and check it out for yourself. You wont be disappointed with his customer service.

For the time I rented at the public storage on Beverly Blvd the customer service was great, very helpful and respectful.

Karina and Stephanie were so helpful and sweet ! 5 STAR service thank you so much !

Thank you Stephanie and Karina ! so helpful and attending

Great staff and service ! Karina and Stephanie thank you so much !!!

This was my first time renting a storage unit, and I can say it was my best experience due to the fact that I was given extraordinary customer service by Stephanie and karina:) if I were running a business I would definitely higher these two to be in charge! Very kind, patient, organized and professional. These are the type of people businesses are missing these days! Very sweet people. Next time I come back I hope I’m helped by them again! Definitely ask for these two when returning.

Let me start by saying this public storage is awesome..every question I had those girls had an answer karyna and stephanie are great...amazing customer service they made me feel right at home..I rate this place a 10 plus...thanks to them my life got a bit easier..

After lugging around 3 suitcases & other excessive bags, the rates quoted ONLINE & in my email for 50% off were not honored. My quote was 60$ but employee quoted me for 125$ which included a lock I said I already posses. I have used other public storages & have never felt taken advantage of before. I will GLADY take my items to another unit especially after as I telling the employee that I’m being MISQUOTED another client walks in & talks about how their unit has been broken inside of!

I really enjoyed my experience at this public storage. The person who helped me was Anthony. He was very patient with me even though I wasn’t very uncertain about using public storage or knew what kind of storage unit I wanted. He provided me with great information that made realize why public storage is always preferred more than their competitors. Anthony was probably the best public storage employee I ever interacted with. His energy, knowledge, and friendly demeanor is why if you go to public storage on Beverly blvd. ask for Anthony. He’s definitely the best one they got.

Let me just start by saying that moving during this pandemic has been the most stressful thing possible. Running into Stephanie and Anthony today really brightened up my day they were so helpful and funny. They made me laugh and that’s really all my soul needed today. So for that thank you guys !!!!

Isaac was exceptional help with giving me a tour of the storage unit and place. Even the paperwork process was transparent and smooth. Thank you so much!

I rarely leave reviews but I have to say both Melissa and Anthony were so amazing. They were extremely knowledgeable and helpful.

Stephanie Asia Johnny keep up the great work and very knowledgeable and helped me 100% thanks guys

THIS PUBLIC STORAGE LOOKS CUTE VERY CLEAN HAS LOTS OF GOOD REVIEWS AND THE GIRLS THAT WORK THERE ARE SUPER FRIENDLY and HELPFUL.

I usually don't do reviews but I must say that the customer service at this location is excellent. Barbara gave outstanding customer service as she answered my questions and she was very knowledgeable. She was very courteous, patient and helpful! I would recommend going to this location based on the customer service as well as the upkeep of the property!

I seldom write reviews, but there is this one staff named Stefany (Beverly location) , who has been so helpful since day one. She truly cares about what you need and even goes above and beyond to give all the info about storage units in that location. Though other team members seem friendly and professional , I find Stefany an exemplary worker. She comes highly recommended.

Melissa, Scott, Stephanie and Asia were wonderful, very helpful and sweet. Thanks great service!

Scott, Stephanie, melissa and asia are a super great team best customer service ever, thank you so much for make our life easier 😘😘😘

Stephanie and Jonny was very kind and helpful

Quick, clean, and simple. All my questions are answered in a respectful and timely manner no matter how dumb they are. Melissa and Karina at the front desk are really friendly.

This location is extremely convenient and easily accessible. Barbara and Melissa were both very helpful during my time renting a storage unit. I definitely recommend to people who are looking to rent.

Great location and staff! I came in for prices and helpful ladies helped me, Karina and Katty and Stephanie!

Vance was very awesome, Great Customer Service. Scott and Karyna as well.

Anthony and Stephanie both provided satisfactory customer service. Anthony was awesome in making sure I was guided on the best storage space deal. They were both very considerate to my needs and circumstances. They worked great as a team. I had a unique situation in how I wanted to use the storage and they met all my expectations with reassurance. I recommend their facility for your special storage needs at the Beverly and Virgil site in Los Angeles, Silverlake area.. They deserve a great amount of recognition for going out of their way to provide excellent customer service. You both deserve a raise!! Thank you, George

very understanding of the current times and assisted me with my payments

Anthony, Scott, Johnny all helped me and made my Storage experience amazing. They all helped so much and I’m so grateful. From changing my unit last minute (too small), to explaining where my money was going to finding my lost storage keys and keeping it safe for me. Highly recommend this place with this amazing staff!

Great experience setting up my first storage unit. I’ve never rented one of these but Stefany was very knowledgeable and friendly, making the process super easy. Plus it’s in a cool old building with some history behind it! Will definitely make use of this location again in the future. Thanks again 🙏

Stefani muy buen servicio y muy amable

Stepfany was very helpful in explaining all my options!

Good place, ok area easy quick to get a unit, convenient. Customer service was great specially the person that helped us. Unfortunately I did not get his name but it is a Hispanic young man, very attentive answered any questions I had, showed me multiple units until I found the one I was satisfied with.

buenos precios me gusta

GREAT service here! Stefany, Melissa, Karina were amazing! Stefany really helped me out in a pinch! Definitely recommend

I didn't have no information about public storage. stefany and melissa were very helpful. Thank you so much

This is a reliable place where to have stored the extra stuff that you cannot afford on your studio, with really good rent fee

Thank you Isaac for helping us pick out our unit! We greatly appreciated the amazing customer service brought by the rest of the team (Anthony and Melissa) as well. Thank you again!

Recent review This is my second time getting a storage unit at this location and every time I have been here, I have had a pleasant experience. This time I got a unit for my grandmother and Anthony was the one who helped me find the best unit for my grandmother’s needs. A few days later, I realized that the unit was not large enough and Anthony again helped me find a unit that was just the correct size. He was very polite, friendly, attentive, and professional on both occasions. I highly recommend this location for the customer service, cost, security, and overall experience. Thank you, Anthony! Review from 2 years ago The first unit that Noemi showed me, I didn’t like it because it had pipes that took a lot of space from the unit. So, I asked her if she could show me another unit, and without hesitation and with a good attitude she showed me a second unit. The second unit was just what I was looking for. Overall, Naomi was friendly, attentive, and most importantly she was willing to address my concerns. Thank you, Noemi!

Stephanie, Johnny, and Melissa gave me the best service I could ask for and did all in their power to service me.

Today I stopped by @ Public Storage & I honestly couldn’t have been more satisfied. I was helped by 4 lovely representatives (Stephany, Melissa , Johnny & Anthony).They were very helpful & helped me get A unit as well as locate it in the building while breaking down how renting a storage unit works and what prices would be best within my budget for me! Will most definitely be recommending to my friends & family!

Melissa was wonderful! Thank you for all your help!

Anthony made my moving process very easy. He gave me all the information I needed and was very patient with me. He showed me all the options and helped me find the right storage space. Overall great and friendly experience!

This place a big, clean and secure!

Amazing Tall Isaac Amazing handsome funny Anthony

Isaac and anthony we’re able to help and make my experience worthwhile. They were knowledgeable and helpful . Would definitely come back! Thanks guys!

Isaac, Scott & Kathy did a great job!

Scott Melissa Johnny and Anthony were a lot of help. Very friendly and made my move easy Thank you All

Branson helped me out and was phenomenal! Really good service

I have nothing good to say about this place. I guess I have to give one out of five stars to post... I think one star is too generous.

I was having the WORSR day until I met Jose. i’m not kidding. this dude went out of his G-D way to help me when he was on his lunch break (in the middle of a pandemic). gave me hella accurate directions, and THEN gave me a dolly when me and my buddy were unloading (without us even asking!!) Absolutely saved my day. Jose— I will never forget you. when my children are born I will sing tales of your reverie. godspeed u stallion.

Scott and Melissa are the best! Every time I’m there they do their absolute best to help me with whatever I need. I am lucky they are right in my neighborhood!

Scott was such a great and sweet guy that went above and beyond to help me with my needs. There was a problem with the system but he was able to get help and ressolve it. It took some time but the problem was fixed.

Service was amazing. Melissa was such a great help. I recommend coming here.

Hello I am so happy with my visit here Audrey and Scott helped me a lot I appreciate Audrey’s attention to details and steves helpfulness ❤️

I was absolutely overwhelmed with my move and finding a storage unit/location and I am SO grateful I found this gem. I had an excellent experience before even arriving to the location. Despite how busy they are here they will take as much time as they need with you to ensure you are guided through the entire process (without unnecessary stress.) Huge thank you to Audrey and Eva at the front office, they were so incredibly helpful, patient and kind. Highly recommend!

Audrey is amazing!!!

Such a great location 🙌🏽 Isaac, Audrey and Melissa made everything super easy and even helped my way through the building. Thanks guys!

Vance helped my husband and I rent our unit. He offered us a variety of options with a positive and friendly attitude. He made thoughtful suggestions when picking out additional items for our move and provided us with a dolly. The unit was clean and dry without any kind of smell. The store is adapted for the current health recommendations, and all the staff we met was friendly and welcoming.

Jose was super friendly and made the move in process quick and easy. Clean building, good prices, great staff. Haven't seen any ghosts yet.

Four stars only because traffic can make it REALLY difficult to get in. There are about 4-5 spaces outside and a fairly decent amount of space for customers. It's clean and seems well run.

Melissa had good service thanks for help

Friendly service! Thank you so much Vance! 😄

Great friendly service!

Jose was super helpful with selecting a starter storage space for my online business. Very clean and well lit storage facility.

Incredibly creepy building (I swear it’s haunted) but really remarkable staff. The woman who got set up there back in November was one the most sincere and friendly people I’ve ever met, and it’s a great regret of mine I cannot remember her name. Besides that it’s just like any other storage facility.

Never have I used public Storage but their service was great! Stefany made it easy for me to move in and it was easy to do the paper work. Very happy with it all and excited to have chosen this location. All questions answered !

Melissa has been super awesome and helpful and fun to chat with while social distancing and setting me up with my space 🙂

Isaac was very helpful got me all squared away

Thanks Melissa! Easy procress.

Very clean. Isaac was very helpful.

Stephanie was great in assisting me very friendly and very informative.

Excellent services Stefany was great! Will definitely be back!

Stephanie was great at explaining everything thoroughly and Eva was also working hard despite the virus!! Thank you!

Just wanted to thank Vance, Melissa, Eva, Jawan and Brandon at the location on Beverly Blvd and 1st Street. I had space there since 1996 and hadn't been there for quite a while but all of the staff there were so helpful and accommodating and sweet and were able to help me with everything I needed to make the process as least stressful as it could get. Bless you all!!!

Good service. The place is cleaned and organized. I wish they had though a more standard lock that you have to buy $20 so I could use it somewhere else.

Stefanie and melissa did a great job in assisting and getting all things done! ♥️

Melissa accommodated me today and SHE WAS SO SO SWEET and helpful! Thank you girl! Once we start running our restaurant again, definitely want to give her a free meal on the house :) lol. The whole staff here was A+++. -NISA

Easiest experience ever! Jawan was super helpful and got us exactly what we needed!

Brandon is really helpful!

ISAAC ! and the whole team ! great work !

Stefany S. was a dream come true! Informative, patient, and incredibly friendly! Thank you 💜

Stefany was awesome! She explained us everything on detail, gave us choices, showed us some very useful add-ons, and made the closing deal so easy, highly recomended, best storage place ever! Hector & Mary Herrera.

historic

Stefany was super helpful in helping me find my budget friendly space

Wonderful costumer service from Stephany at the Beverly blv location

Stefany was really awesome. She went over everything thoroughly and gave me another unit when the other one was acting up! Really sweet 👍🏽👍🏽👍🏽👍🏽

Excellent customer service by stefany and vance . Easy access and nice place to storage our items . Thank you guys

This was the first time using a storage facility. My experience at the Public Storage on Beverly was excellent! Stephanie and Melissa were very helpful and made the process smooth and easy.

Stefany was great she helped me quickly and made my moving process smooth.

Isaac, Mario and Melissa very helpful guys.

Easy sign up and vacate process. Used a unit for transition to a new apt for 6 months. Isaac was very helpful 👌🏽🙏🏽

Isaac was very experienced with everything and helped me out a lot at public storage. Mario and Scott was very helpful too would recommend this place very much.

Isaac , mario, and Scott was very helpful with everything.