Public Storage Self-Storage Units at 1712 Glendale Blvd, Los Angeles, CA
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
4'x5'Online only price$ 93/moSmall 4'x5'
$ 93/mo $116Best Price Label1 unit left!
5'x5'Online only price$ 109/moSmall 5'x5'
$ 109/mo $136Best Price Label1 unit left!
5'x10'Online only price$ 137/moSmall 5'x10'
$ 137/mo $171Best Price LabelHurry!
7'x10'Online only price$ 188/moMedium 7'x10'
$ 188/mo $235Best Price Label
7'x13'Online only price$ 194/moMedium 7'x13'
$ 194/mo $242Best Price Label1 unit left!
10'x10'Online only price$ 210/moMedium 10'x10'
$ 210/mo $263Best Price Label
10'x10'Online only price$ 212/moMedium 10'x10'
$ 212/mo $265Best Price Label
- Inside unit
- 1st Floor
8'x10'Online only price$ 215/moMedium 8'x10'
$ 215/mo $269Best Price Label1 unit left!
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Los Angeles
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Echo Park Storage Units Near the 2 Freeway and Elysian Park
Storage units in the Echo Park neighborhood of Los Angeles can be found near the 2 Freeway and Elysian Park. Located in a historic converted movie studio where Charlie Chaplin once filmed, you can enjoy a little piece of Hollywood history while getting organized with the indoor storage units and outdoor storage units at this location.
Small Echo Park Storage Units
Echo Park is one of the most vibrant communities in Los Angeles, with a mix of families and creatives that call the neighborhood home. Enjoy hiking, picnicking, and working out in expansive Elysian Park. When you're done, just stash your recreational items away in a handy 5x5 storage unit.
Medium Echo Park Storage Units
Whether you live in one of the area's Victorian houses, new condos, or apartment buildings, Echo Park residents can often find themselves in need of some extra space. Our 5x10 storage units can help you maximize your room at home by holding holiday decor, camping gear, instruments, extra clothing, and small appliances out of the way.
For busy local families who need even more space, our 10x10 storage units are the perfect place for larger furniture and appliances.
Large Echo Park Storage Units
We also have spacious 10x20 storage units, great for business needs, or temporary storage during a move or renovation.
When you store at location, you're truly in the center of it all. Catch a Dodgers game, stroll through historic Angelino Heights, or check out a swan rowboat at Echo Park lake.
With both indoor storage units and outdoor storage units, you're sure to find the right storage solution for you. For the most modern experience in self storage, use our eRental program to book a contactless move-in that works for you, and take the stress out of self storage.
At this Los Angeles Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 505)
Dalila y manny siempre alludan, cada vez que los veo es un buen tiempo. Atención a todo y alludan con sonrisa
Manny and Dalila were awesome
Best Public Storage in the entire LA county! Thanks to Manny for his amazing customer service.
Dalila & manny excellent persons & nice, she help me a lot, thanks guys !!!!
Dalila and Manny keep the property clean, I always see them cleaning,and whenever they see me they ask how my unit is doing
Dalila and Manny were super helpful with the rental
Dalila and manny are great. Just fix exit gate please
Dalila y manny are great property is clean I do recommend this place
Very clean & well kept easy axis too your storage
Dalila and manny always have good customer service!
In July of 2021, I moved into a storage space for $290/month at the Glendale Boulevard location. Six months later, I received notice that the monthly rental would be going up to $380. That is an increase of more than 30% after only seven months. That is ridiculous, uncalled for and usery. Less than a year later, I received notice that the rent would be going up again, this time to $485 per month, another unbelievable and completely unfair rental increase. In addition to the cutthroat price increases, I've had many other problems on their site. The facility not being open when they are supposed to, exit and entrance gates being broken, employees showing up late and buildings not being open, so not being able to access my belongings when I am supposed to be able to. I finally found a much better deal with a smaller company. I am now paying closer to what I was paying in the first place for a similar size unit. I think these public storage places are run by greedy scum, and they should be avoided, if at all possible. They are predators.
Barbara helped me with the app and to move in. She was really nice thank you.
An incredibly stressful load in day was made exponentially easier because of the outstanding customer service provided by site manager Dalila. My movers arrived at the facility much later than planned thanks to several unforeseen delays. When it became clear that we were not going to be finished before the facility's 6 PM closing time, Dalilia went above and beyond to accommodate us with a little extra time. She could not have been kinder, friendlier, or more helpful. I am incredibly grateful for the outstanding service I received, something that's harder and harder to find these days. I cannot recommend this facility highly enough. If you choose to rent here you will be well taken care of. Thank you, Dalila, for going out of your way to make our load in possible!!!
Dalila is the greatest. Her knowledge of the inner workings and systems in Public Storage made my time spend utilizing the facility worth while. Her customer service is so on point it even made me consider applying myself as to help assist myself. In my opinion Dalila is what we hope for when we look for way, convenient, comfortable customer service
This was my first time using Public Storage in many years. I was pleasantly surprised how much better the experience is this time. The facility was always clean and set at a comfortable temperature. The staff was especially nice and helpful whenever I needed anything. Dalila went above and beyond to assist me on multiple occasions.
Dalila was soo nice! She attended me very kindly and helped me clarify my doubts and give me my space in the Storage as soon as possible, she is very friendly and very efficient with her work! Thanks Dalila🏼
dalia thank you so much for helping us out we totally appreciate it .
Dalila was very helpful and very nice great customer service 👍
Dalila es un empleado con educación buen sentido del humor y muy servicial fue un honor conocerla y ser atendido por esta persona tan respetable.
This is the most disgusting company, constantly raising rent every FEW months, plus this facility is filled with mice and rodents. There is no early entry and you are asked to be off the grounds 15 minutes before closing. If you get a space it will quickly triple within a couple of years. It is garbage.
Gracias dalila por tu ayuda
Dalila me dio un exelente servicio. Gracias
Will and Patty were great!
The manager Dalila is amazing! I stopped by to check out a unit and she answered al questions and more, incredibly upbeat and informative!
Dalila and Maritza were excellent in providing me with all the information and helped me pick out a unit that Met all my storage needs.
Thank you for the help . Dalila always ready to help. Thank you for helping my grandma the other day
Falsely advertising $1 units. I drove to the location and couldn't access the office to rent a unit, so I called the customer service phone number. They said the $1 units are not available and the agent said she'd transfer me to a rep at the office (that I was parked in front of, waiting to get in). No one answered. Obviously, they don't want the business. It shouldn't be that hard.
Dalila, the manager at this location, was extremely helpful, very friendly and made an extra effort to ensure I would get a spot she had just showed me but which did not show up on the website. Fantastic customer service ! I highly recommend this place : )
Gracias Dalila y patricia siempre un placer gracias por mantener la propiedad limpia
Gracias Dalila siempre muy amable .
Great service. My stuff is safe and district manager was nice helped me out !
Wish I had paid more attention before renting. This location has VERY limited hours for access. Pretty much inaccessible if you have a day job. The people working there are super friendly. The app for opening the gate never works. Update - they fixed the app/gate issue!
The service was amazing! Thank you to Dalila!
Gracias Dalila por tu ayuda con la app
Gracias Dalila y Patricia por su ayuda
Thank you Dalila for translating for Barbara and being so patient. You were so helpful
Great service always.
Guy at the front was amazing.. literally the only person that works for this company that I’ve met that has been so helpful and attentive!!
Ms. Patricia from public storage was very professional and great customer service skills I will recommend this location to my friends. She should be a manager for this location.
I'm glad to return to this location.Dalila & patricia are extremely nice & helpful,
Dalia y patricia exelente
Thank You Dalila and Jesus B, such a great help translating
Patricia was extremely patient and knowledgeable when I completed my e-rental application. Her customer service skills are excellent.
Dalila, muy amable con tus servicios y tu información gracias.
Super easy and fast process. They are really clear about all the charges. They helped me set up my app so I have easy access to all the information and access to my storage. Overall great experience!
Great customer service from Dalila, she was very helpful and patient with all the questions we had. Would definitely recommend this particular location.
I’m an interior designer and have a couple units here to hold client’s furniture before the home is ready. This location has been super easy to deal with, especially thanks to Dalila in the office who is sweet as pie, not to mention very helpful. The buildings and property are well maintained as well. Their app is also super useful for Bluetooth gate access.
Dalia was great very helpful!
Dalila y Patricia me gusto el servicio gracias
I lost my key and am locked out of my unit. I am on disability and simply want to remove my things, but the property manager is telling me my only option is to call a locksmith for hundreds of dollars more than I can afford, or wait a few days for their one person who is able to help with no option of prorate or anything. This is incredibly heartless, and the complete lack of any malleability is truly frustrating. I have been a reliable tenant for the entire time and simply want to remove my personal belongings on the first.
I’ve had a space here for a long time and I’ve never had a problem. The facilities are dry and they always let me know when they’re changing the gate codes. Very good customer service.
The customer service is always super helpful especially with Dalila! And this facility is very secure as well as hygienic. I totally recommend this location!
I stopped by this Public Storage office & Dalila was extremely helpful, friendly & provided great customer service. I was very pleased with Management at this facility. I'm definitely coming back again.
Dalila was super helpful and nice, thanks so much again!!
This public storage is the best. it is so clean that you could nearly eat off the floors , as well the elevators are nice and strong, for heavy loads! The windows are clear and the building is large and feels safe . I love this public storage facility, as compared to others in the city that I have visited over the last few months. That staff is always courteous and kind and friendly. AaA +
DALILA IS GREAT REALLY PROFESSIONAL AND GOOD CUSTOMER SERVICE
Absolutely the best service ever! Patricia and Delilah are super helpful and so kind! I would definitely recommend grabbing a storage space from this facility!
Dalila gracias por tu ayuda se los recomiendo este lugar.
I really happy with the service I get in this place. I meet a very and sweet woman. Dalila is really nice and special.
Dalila mw ayudo con mi app gracias
Great place to store your belongings. The staff are so helpful and nice! Highly recommend!!!
Great customer service, and workers are very friendly.
Buenos días solo quiero agradecer a una persona en especial su nombre es Dalila una persona súper Amable,Atenta. Está persona tiene buen carisma y mucha ética profesional. Súper agradecido por su servicio.
Customer Services was excellent. Dalila was very helpful with the whole process. She went the extra mile to provides information. Definitely multi tasking from handling calls to people waiting in line. Super happy with her service A+!! She showed us storage units. She explained everything in detail and not to mention, she also demonstrated on how to use the lock. I really recommend it .
Fantastic management. Friendly, helpful, professional, and very understanding. Dalila went above and beyond to help me solve a problem with a bad team of movers, even though I was the one who had made the mistake of hiring them. Always fully masked up in a KN95 as well, cheerfully keeping the buildings clean and doing a great job. Highly recommended!
Dalila is very friendly, patient and helpful. I felt pretty safe here, too. It appears clean and well taken care of. It’s my first day. So far so good.
Came through with a group of fellow law students and had a full ‘15 Uhaul truck full of stuff - we didn’t realize that the office hours were also access hours. We got there at 4:45 and Dalila and Ilse let us stay till 5:30 as we frantically unloaded the entire truck in record time. The nicest women ever. Thank you ladies!!
Just good people very professional and friendly
The service here is amazing, Dalila went above and beyond to make sure my first time experience was awesome, I would recommend this location to anyone
Usually a tough life situation when you're in dire need of a large storage space and I'm glad I came here. They were able to help me on a tight schedule and got me fixed up with a large storage unit at a good price. Shoutout to Dalila for showing me options and helping me out!
Dalilah and Alex helped me today. Very clean property.
Great place to rent. Very helpful employees answered all my questions with ease. Thank you team!
Echo Park / Public Storage Facility has the most efficient and professional services for property storing. The staff are excellent Dalila and her team make the experience a very easy and smooth run. Always exercising social distancing and all safety measures for an overall positive experience at this facility. There always punctual and generous with there information & time. Thnx for your very professional support and knowledge in the area of storage of property, renting prices, and always a great customer service experience!
Dalila and Alex they have been awesome they are very nice and friendly. Excellent customer service.
Alex and dalilah are always helpful
Today I had some issues accessing my unit, Alex was extremely helpful today during our visit here and was able to help us resolve the issue promptly! God bless her!!
It was such a nice experience coming into public storage. The girl Alex was very nice and helpful. Would definitely recommend to family/friends
Rented a storage here yesterday. The service here is amazing. The office ladies are very sweet and patient.
Alex and Delilah are great
I had things stored here for a few years and everything was amazing
Very nice, beautiful customer service, and so clean
Dalila and Alex gave us good service.
Dalilah and Alex are very kind and helpful.
The ladies who work here are very nice and showed me great customer service. Thank you Alex and Dalilah
Alex and Delilah were very welcoming and answered all my questions. They took good care of me.
Alex y Dalilah son buena mujeres (:
My rent suddenly increased by $151 this month. After leaving a review, I was contacted by a Public Storage employee. They asked me if I had submitted a “rent increase cancellation request”… I have course didn’t know that was an option. They said that they would submit one for me and follow up… A couple weeks later and I haven’t heard anything back. The employees at this location have always been great, but that much of a sudden increase seems wrong.
Great service and friendly front desk. Would definitely recommend to anyone looking for a reliable storage facility.
Dalila and Alex are the sweetest.Great service,& have exceptional customer service.Great location.
Thank you Alex and Dalilah for helping me download the app (:
Thank you staff for the great customer service and answering all my questions. I really appreciate you guys.
Dalila y Alex muy amable en atendernos
dalila was accommodating and made the process quick
Dalila y Alex les agradezco mucho por su servicio
Dalila services where great thanks
Alex was super helpful today and answered all my questions. She was efficient and thorough with everything.
The service here is amazing, Ilse went above and beyond to make sure my first time to a storage facility went smooth. It was kinda of busy when I stopped by and she was very helpful to everybody, handled it perfectly. I’m super happy with my Public Storage experience!
I want to thank Angelica and Dalila for being so kind every time i stop by. I also want to thank them for helping me with my account, these ladies are life savers. If you need a storage unit, this is the location to rent and the ladies are very sweet.
Good customer service,thank you Dalila and Angelica.
Wonderful service from Angelica and Alex!
Buen servicio de Dalila y Angélica. Bien lindas y amables.
Dalila and Angelica were very sweet, helpful, and patient with helping me with my unit and downloading the app. Thank you ladies.
Skip Public Storage customer service and go straight to the office to talk to Dalila! She helped me out during a really stressful move when corporate cs gave me the wrong information about switching units. She's very patient, calm and understanding. Thank you, Dalila!
Angelica was very helpful. She had good customer service and location is clean and nearby.
Me gusta la amabilidad de Angélica y también la señora Dalila,ellas son super atentas y serviciales, constantemente las encuentro con una servicial. Recomiendo este lugar muy limpio en todas sus areas.
Le quiero dar gracias a Dalila, Angelica, y Ilse por alludarme con mi cuenta. Siempre andan bien positivas cuando entro en la oficina y siempre contentas. Gracias por su servicio.
Used this for storage for about 6 months. The employees were all nice but the security is very low. You don’t need a code to enter the building once you’re through the gate and can walk right in. My storage unit was broken into and many items were stolen. I DO NOT recommend using this location. Look for another spot that has better security besides a parking gate.
Angelica Y Dalila son bellas y amables.
Angelica and dalila are awesome !!
Dalia y Angelica son bien hermosas y tienen bien servicio. Siempre tienen una sonrisa para los clientes.
A bit oddly placed, but a great storage facility with really nice, friendly and helpful staff. Got me a great deal on signing up, and always open to figure out solutions!
Great location and wonderful service from Angelica and Dalila.
In the late 1980s, I moved and had to rent a storage unit for what wouldn't fit into my new home. I used a Public Storage unit in El Segundo and they were great. Very secure. Had to provide photo ID in order to rent the unit. Now someone has used my name and mailing address to rent a unit at this place, apparently without having to provide any proof of their identity. They sent the overdue bill to collections. I called their office and they verified on the phone that I wasn't the one who rented the unit. I am still getting collection calls. I called their corporate office and they still haven't returned my calls. Don't go anywhere near this place.
Gracias Dalila y Angelica por alludarme con el app y mi cuenta.
Angelica and Dalila were so helpful. Great service!
Dalila and Angelica are the sweetest. I’ve been to many public storages and these 2 ladies are by far the nicest i ever met.
Angelica Dalila are very out going and keeps the property clean
Good an friendly staff Angelica and Dalila we're very nice
Angelica and Dalila are great! and accomodating they go above and beyond to make sure you get the best service!
Dalila & Angelica are wonderful Beautiful ladies who were tremendous and helpful throughout this stressful process!!
Super nice staff, helped for an easy move-in. No hassle!
Gracias Dalila y Angélica por su servicio.
Love this storage spot! Highly recommend. Dalila is the best ❤️❤️❤️
Dalila and Angelica are very beautiful ladies with such great service.
Thank you Dalila and Angelica for your help. My mom is happy with service here.
Dalila and and Angelica made my day. Great customer service. Very friendly. I recommend this location to anyone.
Is it true that this building is the original Keystone Studios building, where Charlie Chaplin did his first movies and created the Tramp character?
I made a reservation online as I was driving from across country and intended to complete the rental upon my arrival to Los Angeles. I was contacted numerous times by the Public Storage staff who encouraged me to complete the reservation online. I was told that they could not guarantee that the unit would be available upon my arrival. So I completed the rental online per their recommendation. I arrived just minutes after the facility closed and I wasn't able to view the unit until the next day. When I saw the unit, I was horrified. There was a car bumper hanging from the ceiling, graffiti on the walls, holes in the wall, and trash in the unit. I expressed my concern to the on-site employee and I told her that I didn't feel comfortable moving my belongings into the unit. I requested a refund and she said that she was unable to give me a refund because I had already moved in (I never moved my items into the unit and I had not put a lock on the unit). She said that her manager would put in a request for a refund and follow up. After waiting for almost a month with no follow-up from the location, I called for a status update on my refund and I was told to contact the corporate office. This was an extreme inconvenience for me after driving nearly 3,000 miles, I had to scramble to find another storage facility with no assistance and I still haven't received a refund or follow-up. I would not recommend this Public Storage location to anyone.
Service by Angelica was so sweet. Definitely a 5 star and it was a pleasure meeting Dalila.
Angelica and Dalila went above and Beyond to assist me in a wee emergency - much appreciated!
Dahlia was wonderful with us! She was very friendly, the spaces were much more cleaner and easy to access!!! We loved the service and we’re excited to have the space here!! :)
Dalila and Angelica are such beautiful ladies. Thank you for your kind service.
Dalila and Angelica son bien lindas.
Very happy with our space - it's extremely convenient and Angelica and Delilah have been very helpful every time we've needed it! A life saver in our neighborhood!
Angelica and Dalila are very sweet. Location is clean and close to work and home. Highly recommend.
Angelica and Dalila, went above and beyond their call of duty, in these hard times it’s amazing to find amazing employees who help you and encourage you to grow the business. These women make your company a success, PLEASE SHOW THEM APPRECIATION!
Great place to store. No dust. Easy access to flatbed s and exit out to load our truck.
Clean location. Dalila and Angelica are sweet and very helpful.
Dalila y Angélica son muy lindas y amables.
The staff here is top notch. Angelica really streamlined my rental experience and Dalila troubleshoot linking my multiple accounts at the location. Very satisfied.
Gracias a Angelica y Dalila por su servicio y por alludarme bajar el app de PS. Amable servicio.
Thank you for your help ,Dalila and Angelica are great .clean location
Angelica was Amazing. Was very patient with me & made me feel comfortable that my items would be safe.
Excelente servicio De Angelica y Dalila
Dalila and Angelica are the best.
Complete scam. I never write scathing reviews, but I am truly appalled by this place. By their own admission, they gave us a faulty lock but still said they could not cut the lock themselves, that we'd either have to pay $170 for a certified locksmith (they wouldn't allow our movers to cut it bc of liability issue) OR wait until a manager returned some day this week to cut the lock. We hired the movers back for the following week after being assured the lock would be cut by then. It wasn't. We lost THOUSANDS of dollars on movers, and still do not have access to our storage unit.
The parent company is well-organized and professional. They make it easy to pay. Angelica, Dalila, and the rest of the staff at 1712 Glendale Blvd are well-informed, pleasant, and helpful. The buildings and grounds are well-maintained. The facility even includes an historic, early Hollywood studio. People rent a storage space out of necessity, but this one is a pleasure to visit.
Angelica is very knowledgeable on what she does. She assisted us to install the string for our light in our unit. She is very pleasant and respectful to us. Keep it up Angelica🙏
Angélica and Dalia are great . good service
Gracias Angélica Dalila y Ashley.
Dolce made my move in process quick, painless, and (dare I say) fun? She also saved me a lot of money by letting me switch to a smaller unit last minute when I realized the one I had reserved was way more space than I needed. Couldn’t have been a more positive interaction.
Gracias Dulce por ayudarme con mi código! Excelente servicio!
Dalia and ashley are great
The whole public storage team has been so helpful and kind. I have spoken with at least 3 wonderfully helpful people on the phone, and Dalila, the on-site manager, was incredibly helpful on move in day. I recommend this place highly!
Dalila and Angelica are total sweethearts.
Gracias Angelica y Dalila. Su servicio es bien lindo.
Dalila Angelica and Ashley are the sweetest😍
I had fun moving in today. Thank you Dalila and Angelica for being so sweet.
Angelica y Dalila son muy lindas y pacientes. Me hisieron sentir bien comodas a rentar mi espacio. Gracias Dalila y Angelica.
Gracias Angélica y Dalila.
Dalila y Angelica son bien lindas:)
Thank you for your help,Dala and Angelica are the best.
I wanted to say thank you to James, he is the district manager for Los Angeles and Glendale areas, I had difficulty paying for my moms storage she recently became disabled and I became unemployed, I had restless nights thinking that we were going to loose all of moms things plus going into collection. James took care of us, I called him this past Monday he returned my call immediately, send me a link to his corp offices and today I got word that mom and I are going to be fine. no need to loose sleep he said, I got his help on an extension plus no late fee's and no lien sales. What A Relief, Thank You James!
Great service,thank you Ms M for your help...
I’d give six stars if it’d let me. Minirva’s service plus the one month deal I got. Recommended if you’re leaving California like everyone else.
Le quiero dar muchas gracias a Dalila y Angelica por su paciensa y por alludarme. Son bien amables y la oficina y lugar es bien limpia.
Muy agradecida con Angelica. Me alludo tanto y tiene bien servicio.
Fueron muy Linda's personas Maritza y Dalila muy limpia el area
Thank you so much! Angelica and Dalila were very helpful from the beginning.
Thank you Angelica 😎
Angelica was so sweet and Dalila is the best. Thank you ladies.
My go to storage location! In the past four years I've used this location several times for personal or business! Best customer service at this location as it is the only reason I return!
After many years without needing storage, I found myself needing again. I rented a unit this morning at the Glendale Blvd location with Angelica and service was 100% professional and friendly. She took the time to explain all the documents and other necessary details to make this rental as easy as possible. I appreciate the friendly and professional service with a smile, even from behind the mask that 2020 has us wearing. Thank you Glendale team for making this never easy task of moving a pleasant one. 🙌
5 stars for Dalila and Angelica.
When it comes to costumer service Dalila and Angelica were not only great to talk to and helped me with my needs, but they really made a stressful situation such as moving, a fun enjoyable experience. They couldn’t be nicer and more accommodating. I have rented from different public storages in the past and the customer service experience was always blah, mediocre and the workers always seemed angry and just quick and unpleasant to talk to. Thank you Angelica and Dalila for making me look forward to moving stuff in and out of my unit! I strongly recommend using this public storage if you need to rent a unit during these crazy unsafe times.
Miguel, Dalila and Angelica are so amazing. Every time I come there they are so nice to me and make my day every time. I recommend every one to come and store here. From the customer service to accessibility to the cleanliness of the area this is the best place to go to store your things! 👍🏼👍🏼
Angelica,Dalila, and Miguel are super friendly. I’ve been to many public storages in the past and this location by far is the best. Very clean and spacious parking,and wonderful customer service.
I needed to find storage space for an upcoming move. I searched several storage companies and found this was the cleanest and safest around. They have the best rates and the staff really came through, when I needed help at the last minute. Honest, helpful, trustworthy and dependable.
My experience here was top shelf 💯 Phenomenal storage facility with exceptional support and guidance. The environment is warm and welcoming. My experience with Angie & Dalila is one of the best I've ever had in professional settings. They made me feel welcomed and that my business is appreciated. I feel assured my belongings will be fine at Public Storage. Angie & Dalila helped me so much in guiding me to the storage unit that best suits my needs, and for this I'm so thankful and grateful. They made the entire process so easy and effortless it's like dancing along a breeze. To really connect with your clientele and customers is a genuine talent & art, that both Angie & Dalila possess. It keeps us coming back because we've been stamped with peace of mind by you, Angie & Dalila of Public Storage. That is the number one thing, as a consumer, we want in business, peace of mind. Thank you ☮️ I'm beyond pleased with my experience here and highly recommend Public Storage. Thank you Angie, Dalila, & Public Storage ❤️
Nice service from Dalia and Angelica will recommend to friends since they have storages on other facilities
Las instalaciones limpias y seguras el personal super amable, lo recomiendo si estas buscando donde guardar tus cosas .
If I could give 10 stars to Angelica and Dalila I would. These ladies are angels and deserve recognition for their hard work.
Dalila y Angelica son muy buenas personas, bien amables. Si se pudiera dar 10 estrellas, se las diera. Gracias por su servicio, su amabilidad, y mantener la propiedad limpid. Recomiendo este lugar.
Thank you for the kind service. Angelica was friendly & I had the pleasure of meeting Dalila who was very sweet.
Gracias por si servicio Angelica y dalila.
What a lovely experience! Angelica and Dalia (this may not be here name but I know her name starts with a Da; she has a lovely orange mask) were so helpful and supportive during my storage time with them. Very accommodating and the building my unit was in (A) was wonderful and modern and clean. I will note that when we came to look at units, the first building we looked at, which is closer to the office, was terrifying and felt unsafe. And, in that building, the unit we had originally reserved had a pole in the middle of it! However, for the exact same price, a unit was in the A building and all was well. I would never rent any storage unit unseen anywhere, so that's nothing personal to this location. I would, however, rent from this Public Storage again if I needed to!
Excelente client services. Affordable. Easy access. 👍🏻👍🏻👍🏻👍🏻👍🏻
Gracias Dalila y Angelica.
Thank you Dalila and Angelica for letting us move in at the last minute. 5 stars for you ladies.
I helped my mom get a public storage unit at the silverlake/echopark area. She's dealt with them for over a year now, and honestly they are awesome. Dalila and Alex are such awesome women! this past week they help accommodate my mother with her container unit, which was delivered to their property. Unfortunately, as we packed the container we stay a little over time, however, Dalila and Alex were really kind and stayed past their work hours for a few minutes to accommodate us. their property is pretty clean, and well kept together. We've never had any theft problems. Also, they are really generous with loaning out their dollies. Overall, this is a safe place to store your belongings, and the staff are really nice people.
Convenient and close to home..
I'm very happy customer here in Glendale public storage. Specially staffs here Dalila is best of best staff. And Anjelica is also super nice and kind I recommend this public storage.
Dalila and Angelica are very friendly and beautiful.
Angelica and Dalila are the best!!!
Buen servicio de Alex Dalila y angelica.
You guys rock (Dalila, Angelica and Alexa) stay safe
Alex and Angelica are very beautiful and easy going.
Thank you Alex, Angelica and Dalila.
Gracias Dalila y Angelica por sus buenas atenciones con mi abuela. Buen servicio y siempre muy amables
Gracias a Angélica, dalila y Alex por su servicio.
Safe items for the cost of a shared flat.
Alex and Angelica are beautiful and the sweetest.
Dalila and Angelica were awesome!
Angelica and Dalila took care of me from the moment I walked in. I was extremely and presently surprised! These women were and are super professional and fun to talk to and really made me feel at home and comfortable. I am glad to say I am renting a unit here!! Thank you ladies!! Great first impression and experience!!
Angelica Dalila and Alex were very friendly. I appreciate the service.
If I could give Angelica 10 stars I would. She is very sweet and patient and Dalila and Alex are very sweet.
I have used other Public Storage Services at other locations before, and had horrible experiences. I think this location may have in the last year got a new Manager, Dalia. She and her staff, have been extremely personal, beyond flexibile, and compassionate to me, to the extent I feel like they are my family. I’m sad about the reviews here, because I have had very nasty experiences at other Public Storage facilities. I’m sure these experiences may be valid with prior management, but rarely do I write a review for any experiences and was compelled to do so now. However, in this case, reconsider this location. I don’t doubt how others have felt on their reviews, but I’ve stowed my things there 2ce over the course of 2 years due to a divorce. I can only write here 5 star service and I’ve worked at the Ritz Carlton and Nordstrm which are renown for Customer Service. With exceptional care and thoughtful personal relationships, thank you Dalia and team. Thank you for helping me through a challenging period of my life and going the extra mile to make me feel so cared about that I had to write this review on your behalf.
Dalila and Angelica are the best at this location.
Alex and Dalila are amazing good service!!
Dalila and the crew are awesome! Always go above and beyond to make my experience at public storage 5 stars!
The ladies that work here, Dalila, Alex, and especially Angelica have great smiles and great customer service. I can't wait to come back for more customer service.
Amazing customer service. Staff was super friendly! Angelica helped me and I had to get the unit she showed me. 5 stars all the way. Thank you
Dalila Alex and Angelica have the best customer service.
The place needs more maintenace and updates. All the rent increase in every year, they have eough money to update place. No security camera around the units and many broken stuffs.
Awesome service from dalila and angelica.
The ladies here, Angelica, Dalila and Alex have such beautiful faces and are extremely nice. They have great customer service.
Alex and Angelica are very professional and are very courteous. Very good customer service.
Alex dalila and Angelica are the best.
Made my move in really easy! Dalila Alex, and Angelica are to sweet!
False advertisement about size of units. Very disappointed. Ladies who worked there are very nice, but I will not recommend this place at all and is all about the size
Every time I come here I feel welcomed. Always a pleasure to see the ladies Alex, Dalilah and Angelica. Definitely recommend this place.
Angelica and Dalila are very professional and fun to talk to🥰
Alex Dalila and Angelica are the best workers I’ve ever met in my entire life😇
The ladies who work there are really fantastic. Always very polite and nice. I like visiting because they're really sweet. I had an issue with my password and Julie was great at fixing my problem and making everything right. I highly recommend this location. Very helpful. Thanks, ladies!
Angelica dalila and Alex have amazing customer service.
Wonderful service from Ms.Dalila and Ms.Angelica. Highly recommend this location.
Good customer service from Angelica Dalila and Alex.
Thank you Dalilah and Alex for helping me rent a storage. They gave me amazing service and recommended a lot of good merchandise. Will recommend this place
Angélica y Dalila son bien nice y muy servicial fue sencillo y gratificante tratar con ustedes.
I want to thank you guys for helping me out ! I also wanted the girls aka Angelica, Delila and Alex for being really nice and sweet with their customer service ! Truly appreciate it !
Angelica and Dalia are awesome at their jobs. So helpful! Not at all rude like StorQuest.
Staff was very friendly! Super-helpful and fast. Very informative. We had no issues at all.
Quick easy to use, convenient and organized
Amazing. Anjelica is the most amazing person and offers wonderful customer service. Felt like a family run business. Clean and easy to access. Only issue is it’s not 24hours
Staff is wonderful.Dalila and Angelica are so sweet and patient.Everything was so easy and the ladies are very sweet and easy to talk to👍
Angelica and Dalila are very helpful.They are the sweetest.
I feel very grateful that I decided to store my belongings at this particular facility. The ladies in charge Angelica, Shantal, & Delila are extraordinary. They take the time to show you and assist you with everything you need. My tiny toddler was very stressed out due to our moving and Delila was so sweet to her by giving her several stuffed animals which made my tiny daughter’s day! These ladies understand how tough moving can be and they go above and beyond to ease this challenging time for their customers. I feel at ease knowing each time I go there, I will be assisted professionally by all of them.
I cannot express my appreciation for the excellent customer service provided by Dalia. Moving has been proven to be one of the most stressful life events a person can have and the storage unit hours of operation are very, very inconvenient for anyone with full a time job, making it incredibly difficult to get to the units before closing, the team who work at public storage also have unnecessary stress and headaches dealing with upset people every night, who just want to use the facilities they're paying for but cannot access do to the restrictive operating time. Dalia, Shantal and Angelica are good people who are unfairly put in to awkward positions every afternoon during closing. Three full-time overlapping shifts would solve this problem, with hours extended to at least 10PM giving people who work till 5 or 5:30 a chance to use their unit Making Public Storages teams life less stressful and easier and the paying customers life less stressful. In closing five stars to Dalia and team. Zero stars for hours of operation.
I'm glad we came to this location. Dalila shantal and angelica have the best customer service. This is a great location and the ladies here are exceptional.
Always the best customer service, dalila Angelica were always happy to help with any situation and always punctual.
This location will extort money from you. Caution. They refused to allow me access to my things even after paying for the month. They will cut your lock off and force you to buy another from you and charge you hidden fees. The first month move in special is great until the second month when they raised my rent over $70 without telling me. I'm currently sitting in the parking lot waiting for a police escort to get into my unit because I drove two hours to get here and have no money to buy a new lock after their extortion.
I recently rented a unit at this public storage and had a very enjoyable experience. Angelica Shantal and Dalila were always extremely pleasant, helpful and responsive to any questions or concerns that I had. The facility is kept very clean and attended. I highly recommend using this facility. I would use it again if I weren't moving out of the state.
Buen servicio y lugar de storage.Angelica dalila y shantal tienen buen servicio.
Thank you Dalila!! My dad and I were looking for a place to store our stuff. I was in the process of moving houses. So, i came into public storage not knowing what to expect. Dalila the property manager allowed me to see the different sizes they offered at their location. We were there just to look, but decided to rent the space anyways. She was very thorough and detailed about the process and how easy it was going to be to access my stuff. She showed us exactly what we needed. All in all very pleasant and easy experience. Thank you again Dalila!! For your great customer service and experience!
Gracias Dalila y angelica por su servicio.Gracias por su servicio y por alludarnos ahorrar dinero:)
Great service Angelica & Dalila give the bestes serviced
The upper floor is really cool. Shantal, and Angelica provided really great service , they were friendly and answered all my questions. Dalila is really funny and sweet. Thanks for all the help ladies.
Angelica y dalila nos dio una atencion muy Buena y nos gusto el servicio.
Angelica dalila and shantal are the sweetest. I will continue to rent at this location as long as these ladies continue to work at this location
Best customer service from Dalila,Shantal,& especially Angelica❤️❤️❤️They are very professional,attentive and helpful.That is why I am a repeat customer,it’s like coming back to my family.I’m happy to be back,highly recommend.👍🏽👍🏽
Dalila and Angelica are the best at this location😎😍
Angelica dalila and shantal are very nice and have great attitudes.I will continue to rent here as long as these ladies are running this location😎
Buena servicio de dalila shantal y angelica😎
Dalila y angélica son muy atendas el public storage siempre está limpio yo recomiendo este lugar muy amables
Restrooms do not worked!
Great service and angelica ,dalila are great
Angelica and Dalila were very professional and informative. Great attitudes!!!!
Dalila shantal and angelica are always very helpful and friendly.I will continue to rent here as long as these ladies are here.Will also recommend to friends and family.From Sergio.
Angelica and Dalila were very helpful and knowledgeable and super pleasant while dealing with all my multiple unit consolidation size delihema complications and switcharoos. I’ve have bad experiences with Public Storage in the past but this location has been a drastically better experience thanks to these lovely ladies working in the office.
It's nice and it can save your stuff
Si me gusto el servicio de Angelica,Shantal y Felipe.
Te tratan con amabilidad Angélica y Dalia
This has to be my favorite public storage ever. The units are great, and Dalila is the best when it comes to answering all my questions and maintaining the property.
Dalila and Angelica were a big help. They made it super easy for me to pick a storage size that worked for my stuff i was overly satisfied with how fast and precise they were with superb level of efficiency that is beyond question a huge Plus! I will most definitely go back there in the future.
This is the best public storage I’ve ever been to. The property itself is spotless and the storage units themselves are spacious and I’m able to store everything I need without a hassle. Nonetheless, Dalila makes coming here and doing business easy and enjoyable. Keep up the great work, Dalila!
This is the first time that I put my stuff in Public Storage and what a wonderful experience because I met the BEST employees at Glendale Blvd branch (Angelica, Alila & Robert). They help me & accommodate my needs very quickly & efficiently. They are extremely friendly & professional. Kudos to this people for doing an amazing job to customers. Job well done. Thank you so much.
Dalila and Angelica are awesome ladies and made my move in experience very easy.
Angelica and Dalila are the sweetest.They are very patient especially when it gets extremely busy and when customers get nasty and impatient.The property is always clean and they're service is more than great.Angelica and dalila,thank you.❤
I’ve had other public storages before but there’s something different about this public storage. I would like to point out the cleanness of the property everywhere I walk there’s absolutely no trash anywhere your staff is very on top the cleanness here I always see Angelica (staff of public storage) and Dalila (also staff of public storage) always sweeping the floors throwing trash out making the place look as nice and professional look to the place . I remember one day I came to the storage and had to leave I completely forgot to lock my unit . I received a courteous call about my storage unit not being locked. That surprised me cause when I was at others public It would just go ahead and leave it on locked Angelica I had to choose the heart to lock it up for me and put another lock until I was able to come back and lock it with my own and I think that is very helpful and very loving about what she’s done. Dalila is very professional she always asked answers my questions right if she always helps and asked me if I need anything . They are always on time for everything but these two staff members are the ones that make this public storage so different and welcoming not because I’m a costumer but like a family thank you for having them here at this public storage
Angelica and Dalila are the best at this location.I came to rent recently and this is the best location to be.I’ve rented at other public storage locations and I must say the service here is exceptional.It is at a great area located near home and work.Also,while Dalila and Angelica are working at this location,I will continue to rent here.Thank you for your wonderful service.I will recommend this location to friends and family.
Angelica was great awesome job love this place service is excellent!!!
Thank you Angelica and Dalila for the great help.Great service and location😎
Angelica and Dalila where awesome help and execute my transfer in a speedy manner. EXCELLENT COSTUME SERVICE.
Jazmin was very friendly and helpful.
Great location.Dalila and angelica are very courteous and have excellent customer service.
Thank you for the wonderful service.I helped a friend move out and the staff,Dalila and Angelica were very welcoming to this location.Highly recommend.😎👍
Great service by Angelica & Dalila.Property is clean.I recommend this storage and location.
Gracias a dalila y angelica por su servicio.
How much does a storage unit cost?
Dalila and Angelica are angels. Very courteous and very helpful. Pleasure to deal with. Also conveniently located to our house. Use them
Cuánto cobran 10x10
Dalila & Angelica they did a great job !!
Excelente servicio de dalila,roberto,y angelica😎
Dalila and Angelica were delightful. Very efficient and knowledgeable.
Great location and staff
Having had to find a place for my things after an unexpected and harsh situation, Diane was kind, patient and made me feel at ease during a daunting time. Thank you, Diane!
Great staff Robert was very friendly with a positive attitude I was always appreciate the hospitality and clean environment in this storage unit 👍🏽👍🏽
Amazing service! Robert is a great ! Definitely recommend coming to this property.
Had good customer service good people to talk to always in a good mood.
They’ve modified their hours and aren’t open as early as when I first started renting. Now it’s a fairly inconvenient place because it is only open hours when traffic is at its worst. A shame. The rumor is that they had a rash of break ins & now only open during hours the office is open.
Excelente atención. Angélica es un amor
Its been a pleasure working with Dalila.Its been a pleasure working with her,she is very accomodating.
I love this storage very clean and awesome service :)
le quiero dar muchisimas gracias a dalila,Roberto y angelica por su servicio y por ser tan hamable con migo:)
Dalila,Robert and Angelica are a great team.And are very professional.Love their service😎
Muy amables las muchachas que me atendieron.....y me explicaron bién, fue una buena experiencia..
Help make storage and moving easy.
Very friendly staff, the facility is clean. Love the atmosphere here at this location.
Dalila and her staff are amazing at this property. The times I've come into this property, it's always clean and very well maintained. Dalila is an amazing manager who will take care of all your storage needs and her staff are very informative and helpful as well. Thank you Dalila for all your help.
Angelica, Tina m and Dalila are the sweetest! 👍
Muchísimas gracias Angélica,dalila,Roberto y tina.Su servicio son muy agradecido:)
Angelica,Robert and Tina their service are very nice and customer service are very polite and friendly...
Been with Public Storage for over 2 years. The new district manager, Tina, came in and went through my records and made sure I wasn’t over paying. Customer service is on point here!!
Thank you Dalila and Angelica for such amazing customer service.
Very helpful and friendly staff. This facility is very conveniently located in Echo Park. I’ve had multiple units here and they are very secure. My only complaint is the access hours. I wish that they ran a little bit later.
Do not store here. 1) They semi-regularly raise the rate of the unit a significant amount, and it’s a month to month contract, so they do at will. 2) It’s not 24hr access. May not seem like a big deal, but given the location and constant traffic in the area, I’ve been rushed out of there every time I’ve gone to access my unit and always have to come back. 3) The area is sketchy. I was just there and discovered that my lock had been cut, and found on the ground. I was greeted with Public Storage padlocks. 👎 To be fair, the employees themselves are friendly and I don’t hold the company’s policies against them personally.
Angelica and Delilah were awesome!!!! They totally made my bad day so much better!!! I can't thank them enough for their kindness and laughter!!Much love to both of you ladies!!! Thank you!!-Kelli
Great staff! Angelica, Delilah, and Robert provide a high level of customer service. They work well together and do a fantastic job of making regular customers feel important and business appreciated.
Muchisimas gracias a dalia,roberto y Angelica por esperarme.Soy una clienta de muchos años y el servicio es muy perfecto.Me adendieron muy bien
Angelica was the best in all our process and follow up! Great location!
Friendly super mag tron
Absolutely atrocious behavior from the staff here they changed my payment day out from under me with out telling me they were going to do so. then decided to try and take my things that I owned after a week before I was scheduled to pay.
NOT SECURE AT ALL! My unit was broken into without tampering or cutting the lock. Theives were able to pry the metal hasp that the bolt goes into and open the door, emptying my unit of over $32,000 worth of equipment. Their doors are in NO way secure, and I could tell that the employees were aware of the problem but showed no concern. When I pointed out hardware on nearby units that may have been damaged as well they gave no intention of contacting those renters. I was in and out of my unit fairly often, so discovered the theft within 9 days, but others may have no idea that their doors could be easily forced or that they may have already been robbed. I overheard the employees talking and what they said gave some indication that this has happened before and possibly at multiple facilities. I cannot fathom how Public Storage could have a break in at their facility and not see fit to contact customers and notify them that they may be at risk. It gives one the impression that it may be a regular occurance at their facilities and even likely be an inside job. This facility is a prime example of negligence. When I asked about surveillance cameras for the police report the employees kept saying "no, only the gate." This, despite multiple visible cameras in the parking lot and pointing toward the buildings' entryways. Those are apparently fake or are broken, the employees would not say definitively. In the office there is a tv and equipment and a sign that says "Monitoring Center." The split screen shows that there clearly are more than two cameras but all but three feeds were garbled messes and the rest of the feeds were blank blue screens. The three operational feeds cover the office, one of the two gates, and a random wall of storage room doors. There was apparently no manager on site, but after filing the police report I was finally handed a phone number for a manager, apparently at another facility. She did not answer, nor has she ever responded to my voicemail. I told the employees that I was not leaving the facility or moving my items until I had spoken to a manager. They then found another number for a district manager who answered my voicemail within 10 minutes. He assured me that they would let me move to another room and cooperate with any police investigation. When I told him that other units near me may have been broken into as well he exhibited some level of concern, but I still didn't get the feeling or indication that they intended to notify other customers. The general impression is one of "we know this goes on but we aren't going to mention it." They allowed me let me move what worthless belongings I had left to another equally-nonsecure room (I would have preferred to remove them from the premise but I was unable to do so in at such short notice). They proudly announced that they were giving me the deal of a larger unit at my previous price. Then they made me resign all the paperwork & contracts. Wait, what?!? When I told them that I had no itention of continuing to store my stuff with them they informed me that I would be charged January's rent unless I move my stuff out the very next morning, which was Sunday, which was New Years Eve. I was shocked. Your customer just had their unit broken into, their belongings stolen, all because your facility has subpar construction & hardware and nonexistant security and zero oversite, and you are going to threaten to charge them if they aren't able to scramble move their gear to another location on a Sunday/holiday??? Wow. Just, wow! DO NOT STORE YOUR STUFF HERE, or at any other Public Storage facility. I have since read of MANY similar cases at this facility specifically, as well as other Public Storage facilities in Los Angeles. RENTER BEWARE!
Thank you Angelica & Robert for all of your help today!!! Your professionalism and attention to detail was GREATLY APPRECIATED!!
Had two break ins and lost a lot of valuable stuff and they have cameras that do not work
I have a space here. I pay on time. I lost the key to my lock. Had storage spaces before. You just show your ID. Sign a permission. And they cut the lock. This person tells me I need to hire a locksmith? That's the stupidest thing I've ever heard.
I got a wonderful help in this storage this is the best for me and I recommend this for everybody all these people that work here are really nice especially Robert and Dalila
Angelica was very friendly and very informative with everything No pressure was done 4 me to purchase anything. She seems like a good employee
We have been renting storage space from this Public Storage for a few years now. I was attracted by the legacy of the property and love storing our extra things some place safe and clean, which this location certainly is both. It is however the amazing and patient staff who have on more than one occasion these last few years been so extra kind and helpful. Dalia, is the boss, I believe and she does and she has cultivated two great additional team members, Angelica and Robert. It certainly is refreshing in this time of so much division, that you can find three people so devoted to helping.
Have to give a big thanks to Felipe! Appreciate the help man.
While working for 1 800 gotjunk? we vacated a costumer storage unit. this place was clean and easy to access.
Angelica and Dalila made the process fun and simple.Can't wait to come back😁
Angelica and Robert stayed an hour after they closed to wait on us to move our stuff in, they should be employee of the month!
Had to drop off some things into storage today and Robert and Angelica did amazing! They helped us and were very accommodating. I was very grateful for their help and recommend coming here if you're in need of storage.
Angelica, Robert and Dalila were very helpful right from the start. They have actually made my move a pleasant experience. Rate is quite excellent....facility is very clean and well lit. I highly recommend this storage location.
Unfortunately i decided to store my things- like many folks do. Its been 17 years that ive been paying to store some stuff that irreplaceable but for the most part a lot of JUNK! Save your money and don't put stuff in storage, if you do only for a montg or two. It's a total waste of money. I could've paid for a down payment on a house with all the money i spent here in 17 years. This month will hopefully be the last here. I refuse to give away $200- a month!
ANGELiCA & DALILA, Robert, THANK You, guys, for outstanding Customer service!! We so pleased, so Happy with this Storage facility. GREAT experience. We strongly recommend this Location to our Friends, to everyone. JENNY, YURi & Family. 👸 👍 👲 🚼 🏡 💒
Muchas gracias por su atención este lugar me perece muy bien sobre todo la atención de Angélica y Roberto muy agradecida
This place is great! Angelica and Robert were a great help to my Aunt and I.
Everything stolen from our unit - it was easy - it will happen again and theres no way the facility can stop theft. In short - DO NOT USE THIS STORAGE FACILITY. Someone stole everything from our unit and the way they did it proves that they (or anyone really) can do it as often as they want without getting caught. In fact its so easy to steal from this facility that one of two things is true. 1) The ownership is in on it. 2) They know how easy it is to empty a unit and are negligent. Here's how the thief stole all our stuff. - Our unit was the only one hit on that day, so it seems as if it was selected by the thief. We had some cool looking stuff, so it makes sense. - There's no ceiling to the units, instead there's a chicken wire faux ceiling. So you can see inside all the units from above. Its actually pretty easy too, you just need to grab the top of the wall, do a pull up, and look down. I could easily do it with no ladder or assistance. It takes about 5 seconds to look inside any unit. - There are no security cameras inside the building. Theres a gate with a code and security cameras on the outside, but none on the inside. So if you can get in the building, you can do whatever you want without fear of being caught. It probably took a while to empty our unit and they did it without a trace. - When they broke in, they snipped the thin pin attached to the door, not the lock. We had a nice lock and they wouldn't have been able to cut through it. However, the thief cut through the pin which is on every single unit. There is no way to reinforce this pin. So they could have quite literally walked down the aisle and broken into every single uint. It is impossible to properly secure a unit here. TLDR - There is no way to confidently secure your items. If you have anything of any value, don't store them at this facility. Public Storage has to be aware of this issue and they haven't done anything to prevent it, which is at best suspicious and at worst criminal.
I want to thank these two beautiful ladies Dalila and Angelica for always being so nice and taking care of my account.Its always a pleasure stopping by:)
I want to thank Angelica and Jesse for helping me find a location nearby.Sorry I was unable to rent at this location but their service was Great.Thank you Jesse and Angelica:)
Son muy despotas
I want to thank Dalila and Angelica for handling my account.Thank you ladies for your service:-)
Thank you angelica and dalila.My brother has a storage unit at this location and these ladies are very welcoming😊
Dalila and Angelica welcome me with great smile and customer services!!!!
Angelica and Dalila were awsome as reps always have a smile for me they make my day ill be back
I have been a customer for Public Storage for many years and used different locations. I have to say that the services at this location have been excellent. Angelica and Dalila made sure to provide me with all required information. They also helped me with all my concerns. I will highly recommend this particular storage location. Angelica & Dalila Thank You!!!
This company is pure garbage. After you are all moved in they will change your monthly plan and incease your rate. Want to know what the reason the District Manager Curtis Heinz says why? Because we can. Yes. I will be removing my belongings ASAP and never using this company again. What awful customer service!
Angelica was soooo awesome she helped out so much and got me a great deal !!!/5 stars
I went to the public storage next to my house because i thought it'd be more convenient for me, but i had a horrible experience. I decided go to this one and my service was unforgettable, Fast, and easy check in. I got all the tools necessary in no time from Dalila and Seth. Thank you both for making my public storage experience at this location a wonderful one.
These guys & this company are AWESOME! Angelica & Dalia are both genuinely friendly & efficient! Moving can be a stressful, scary experience but these girls were great! With so many storage companies to choose from we made the right choice.
Thank you Dalila and Angelica .Ive been here for a few years and these ladies are always on point.Your service is greatly appreciated☺
Thank you Dalila & Angelica for your help.Even with the stress with the new system,you guys handled it professionally🙄 Amazing job ladies! ♡
Dalila y angelica dan muy buen servicio . Gracias
I want to thank Angelica and dalila for being so sweet and patient with me.They kept in touch and showed me the nicest space with a awesome deal.I will definitely keep in touch with these beautiful ladies.Please give these lovely ladies a raise😍
Great customer service, Clean and safe facility, and an outstanding, considerate and very thoughtful management!
Robis and Dalila were great. They always are when I come in to make my payments.
Great service, courteous with no attitude, willing to listen and caring enough to understand needs of a customer. Thank you for caring for me and my junk. Angelica and Dalila-are outstanding! Happy Birthday Angelica, pls throw her a party or a raise!
Dalila and Angelica were professional, kind, and answered all of my questions. This was the first time I was renting a storage unit, and it was a great experience. The location is great, and it's clean and well lit too! I highly recommend them for all your storage needs.
thanks angelica and dalila! your help is greatly appreciated!
Excellent Customer Service by Angelica.
Wonderful people that mangage the property and business. So well, in fact, that it feels like being in the presence of family (loved ones)....THANKS FOR EVERYTHING.
I had to switch Public Storage locations and in the last two days Angelica was so good at staying in communication with me. It really made me want to commit to this location instead of flaking out. When I got here to pay for my reservation Angelica and Dalila were really welcoming and easy going. Made me feel really comfortable right away. Love this place.
Thank you angelica dalila & robis you guys are a great team thank you for all your help:-)
Angelica & Dalila were very helpful and accomodating! Found me a space very close and quickly!!!
Great and quick service from Dilila in and out in less then 15mins. She's got a great personality for customers service.
Angelica, Robis and Dalila were amazing! Friendly and thorough service. Special thank on to the whole crew for making the transition of moving simple.
I came in and received AWESOME service by Dalila and Angelica. The sweetest people ever!
Customer service was very pleasent. Dalilah and angelica were very helpful.
Yo vengo aser mis pagos aqui en este lugar y Robis y Dalila eran muy amable. Gracias.
Great space and staff, after a couple of months got a postal notification that my monthly fee would be increased by 20%. Feeling of being scammed how they get you in then jack up the fees shortly afterwards.
Dalila & Angelica were very nice although the weather was gloomy thank you guys for your kind service:)
Dalila y angélica eran bien amables gracias por su servicio:)
Went in to make a payment. The staff is always helpful and able to answer any questions or concerns i may have. I Was assisted by a very nice young lady named Angelica, who made my visit quick and easy. On my way out there were two other employees who were busy helping other customers. The staff here is excellent, and the main driving reason for me being a customer here as long as I need a storage facility.
Dalila and Beatrice are the best!!! So helpful and sweet! I had not secured my unit properly with my lock and they fixed it for me so nothing could happen to my belongings. No extra charge for the service, or bad attitude like I have encountered at other storages. Super positive, professional and always have a smile on their faces. Thanks ladies!!
Angelica and dalila are 2 of the most amazing women that are very helpful and very cool, make you feel really welcome and comfortable and will help with anything they can , this is truly the best public storage I have been to yet. I suggest you visit to see these beautiful woman if you need a storage unit in this area.
Dalila and Angelica are great, came to make a payment for a friend and definitely great customer service, very helpful and attentive to everyone who walked in. BTW they are a great duo and both have great multitasking skill..
Dalila y angelica siempre atentas con lo que se afresca, buen servicio al cliente, un placer venir a esta localización. Gracias
Dalila, the manager, is excellent in service and support. She anticipates your storage needs and possible issues. Her understanding is remarkable. Her crew members, especially Corey, deliver good customer service.
Angelica was amazing and super helpful!
Angelica was very helpful. Place looks very secure and well kept.
Angelica was super awesome and very helpful! She was detail oriented and was able to give me tips for my first public storage experience. She was also very accommodating and friendly!
Both Angelica and Dalila were great and made the rental process quick and easy. A+
I came in three days ago to buy a few boxes that I needed, I was in a hurry cause of other errands that I needed to get done during that day. Thankfully the manager there was understanding and friendly. I definately recommend this facility to everyone. The manager that helped me was very polite & respectful her name was Dalila.
Service was quick, informative, and great. Assisted by Angelica☺
Angelica has the best customer service!
Do not store here. My paperwork says they are open until 6, and that is also what the website and physical sign at the location state, and what I was told by Angelica. I arrived today at 545 with a U-Haul to store a larger item that would not fit in my car. My friend and I would have been in and out in ten minutes tops. But the gate doesn't open. Ot says the property is closed. I call the office, and Angelica says they close at 545. I remind her politely that the sign, my paperwork and her own words told me the location closes at 6, and I have plenty of time to unload my item. She ignores me and walks away. I try calling again, no answer. I'm sitting in the driveway for 20 minutes while I see multiple people on the property moving stuff into their units, even though it is now 10 minutes past closing hours. Not only was I lied to, but they allowed other people to break their ap called "rule". I'm now out 70 dollars from the U-Haul because Angelica wouldn't let me access my unit during the time frame my contract says I am allowed to be there. Again, do not store your things here.
I had to move some of my Company stuff as an emergency & this nice lady Dailia F. helped me . she was sweet & nice and had a great attitude . I never had to put anything in storage before and she made me feel comfortable. this was last Sunday.
I like this place because it was a simple rental process and Angelica had awesome conversation!
I love how the statf at this property works and hoe corteous and kind they are with their customers.
I just loved the environment, Angelica showed us the property and explained everything with details and such. Very helpful with showing us and helping us pick the correct such, explained what we were paying for. I would recommend this place time and time again.
The people are really nice and welcoming in here. They also gave me a huge discount for the first month of a storage - $1 + $24 + $11 for insurance of all of your stuff.
I stopped by this location to get information on a storage unit, I might be moving out by July & I wanted to be prepared since it was my first time doing it. The 2 lovely ladies at the office Angelica & Dalila made the process quick and easy. Both ladies gave me detailed information and answered all my questions and I did not feel pressured or rushed. I'll definitely be returning to this location when I'm ready to move, and when I come back, I promise to bring Angelica a pizza and Dalila some coffee as a thank you☺🍕☕. Might I add, Angelica & Dalila make an awesome team and hope they are here when I return.☺
Robert from Glendale storage is the best represented this company has. He well presented his experience with customers service. He gets a 10 plus from me.
Me gusto much el servicio de angelica y robert.Explicaron todo en detalle y me siento bien comodo.
Great and detailed service very helpful....would highly recommend
Dalila and Robis the staff at the public storage were absolutely amazing. They were so helpful with everything. I would totally suggest renting a unit here. There is also a U-Haul right across the street. which is very convenient
Dalila and.maritza are great employees. Pleasure doing business here
This is my 3rd time renting at this location and would recommend this place to anyone. Dalila and Maritza are so kind and helpful.
The ladies at PS are awesome very nice Dalila's cool. Would love to hang with Maritza real cool
This is an excellent storage facility. Kept very clean. The remainder of the paragraph I'd like to dedicate to Dalila - one of the kindest and well organized property managers I've ever met. Public Storage is truly blessed to have her. When you drop by, make sure to get her some Hazelnut Coffee from nearby 711. She likes it black with no sugar and no cream. Thank you for reading this review. Have a beautiful day!
Very easy to work with. Much cleaner than other storage facilities I have seen. The staff was very friendly and helpful, especially Maritza. She gave me good pricing and got me set up quickly when I was on a time crunch. I rarely write reviews but she left me feeling good about the decision I made to go with their particular location. Thank you for the smooth and seamless process!
Maritza and the staff were amazing! Helped me find the most convenient storage for unloading a bunch of pianos
Dalila makes dealing with the difficult issues of storage efficient and very pleasant. I highly recommend this Public Storage location and especially Dalila for her incredible customer service! A real gem in a difficult world.
Dalila is super friendly and helpful! The location is conveniently and my space is very clean. Highly recommend!
Maritza and Dalila were friendly Iand helpful..thank u so much
I literally had a week to put my stuff somewhere and luckily a friend of mine rents a storage here and ive gone in with them, so i thought why not stop by since they are always so helpful with my friend, a lady by the name is dalila first approaches me and very nice off the bat. Very sweet and helpful, all around great customer service, best believe i now have a storage with them!!
Extremely helpful and Dalila is a true example of how excellent the customer service is at this location.
Wonderfull customer service love it especially Delila was always there to answer all my questions
I had a great experience getting my storage spot for my valuables Randy and Rob is were a big help made sure I got what was looking for a only paid a $1 first month.
El dia de hoy me tome el tiempo para venir a public storage y venia cansado, del trabajo sin muchas ganas de nada....pero me atendio Dalila y me hizo mi dia mucho mejor...la atencion al cliente q ella me dio se merece mas q cinco estrellas...asi q les recomiendo Public Storage y q los atienda Dalila
Great service thank you
La señorita Dalila fue Muy amable conmigo cuando yo pase por la bodega a ver precios para rentar. Yo rente con Ella antes y por eso regrese. Ella me enseno in buen espacio y me dijo de las cajas que voy a nexesitar y las bolsas para Mis colchones. Definitivamente rento con ellA el otro mes.
I stopped in to get some information because I was interested in renting a space in the near future. As soon as I arrived I was greeted by a very sweet lady, Dalila, working behind the desk. she was very helpful and informative about renting a storage unit. She had a great attitude and answered all my questions clearly.
I was looking for a storage since I am relocating to Glendale, a lady was by herself handling everything and still helped me she was a great ,sweet and professional property manager her name was Dalila . I will defently be getting storage there on the 1st since I am relocating. Thank you for all your help :)
Delilah and Daniel were a huge help today. Great, considerate service.
Dalila was incredibly friendly and took care of all out needs. Our initial inquiry from the website was followed up by a phone call immediately and they were very accommodating to our particular circumstance. I would definitely recommend this Public Storage facility!
Johnny was super helpful on an extremely hot day. Great quick service. Confident my stuff is safe here.
It has an excellent service with Dalila and Maritiza.
La atencion durante mi estadia en public storge fue exelente, tanto de maritxa asi como de dalila, por lo cual recomiendo ampliamente dicho lugar. Gracias por todo.
Maritza y dalila me dieron un buen servicio se los recomiendo muy buen lugar muy limpio Best customer servicio ever
Shopping around for storage I stopped at this facility and I was greeted with a warm welcome and a big smile by both, Dalila and Maritza, they are very knowledgeable and answered all my questions about storage, there's no doubt that this facility will be the one that I will choose when I sell my house. Thank you Dalila and Maritza
Best customer service ever!! Dalila stayed after hours to ensure our satisfaction was met!!
This was my first time using public storage and I believe I made a great choice coming to this one. Maritza was delightful and couldn't have been more helpful.
after we had the pleasure of dealing with Dalila, we wouldn't leave our stuff anywhere else... She was so warm and extremely professional. She helped us so much... she made sure we had the right type of unit, and gave us confidence that our valuables would be safe and sound while we waited to move into our new home. she clearly takes pride in her job and is good at it. our experience with Dalila and public storage in echo park was one big positive during a trying move.
Tengo mas de 4 años usando una lugar para almacenar y me Han dado Un excelente servicio, Dalila y Maritza son personas muy atentas, cordiales y siempre muy amables, Es un lugar muy limpio y Nunca he tenido ningun problema. Se Los recomiendo.
Maritza and Dalila are great awesome customer service
Best customer service around! Dalila and Maritza helped me find the perfect storage unit and all of the accessories to help make my move into this storage unit go as easy as possible. They are always so friendly and helpful, I can't thank them enough!!!
I made the reservation online and once I got there I was helped by Maritza, she was very nice and gave me lots of information and options to make my move easy. Although there were 2 rude and impatient guys, she kept her cool and was professional and nice to them. This location has plenty of parking, easy access and lots of unit sizes to choose from.
Maritza me dio un buen servicio excelente, yo fui a otro storage el servicio muy malo les recomiendo este lugar ,
Costumer service at this Property is a 10+ Dalila is an excellent happy person Maritza is really good also Space prices are kind of too expensive
Leslie is awesome. I changed my mind a few times on storage unit and floor. She didn't mind taking me through and going back and forth. Also very friendly.
Lupe and Dalila were very helpful. They resolved problem quickly
Fue una excelente atención de parte de Leslie y Dalila
Dalila y Leslie son muy atentas la propiedad siempre esta limpia. Muchas gracias
Very friendly and helpful! Heather helped me find just the right price range / sized unit. Easy and fast. xx
Heather was great
stop by to pay bill for my storage this one is closer then mine, Dalila and Elizabeth are very helpful. thank you girls
I needed a space only for a couple of months and decided to go here and I'm glad I did. The staff is very friendly and helpful, the place is clean and well lit, reasonable prices, easy access.
This was my first time renting a public storage space, so I was glad the employee there gave me all the details on what to do and how billing worked. It's a large, clean building, I had no problems and would recommend this location to anyone.
Public Storage in Echo Park has a knowledgeable staff with each member having more than 15 years of experience in the business. They are very accommodating to all of your public storage space and supplies needs. I have been renting there for almost 8 years now and would not rent anywhere else. Thanks Dalila and Michael.
Dalila help me out with my storage needs second time back like the service her and michael give.
Muy bien atendido y muy espacioso y limpio me atendió Joanna thanks Joanna :)
Great help!!!!!!! Thank u Dalila and alma
After 10 years as a customer at this location I think I can speak with authority from my experience. Simply put.., I couldn't get better anywhere for any price. The service I received was as good as it gets. What stood out the most was the staff. Dalia and Michael in particular are just outstanding not only as staff at the site but as people. I had more time to know Dalia as she has been there longer and I've got to tell you - she's the best. The two of them together form a team that provided such a rewarding experience for me as a customer, I recently went by to thank them and I moved out in september of last year. Talk about lasting impressions. I feel like I've made friends for life and not only would I recommend that location to anyone I know looking for storage, if I should ever need storage again I'd gladly go back. Gabriel R. Bibbs / GABRIEL'S FUNK REVUE
Dalila and Leslie , these two ladies are amazing and very courteous. Made process very easy and accommodating. Explained all policies and attentive to our needs. Much appreciated. Ray
Esmeralda was a great manager, she provided great information. As well as quick convenient service Thank you tons
They are so accommodating and I've been using their storage facilities for about a year now. Once I had a lock on my door lock and they were so willing to open it for me and help me out to gain access to my unit! Thank you! Best unit in Los Angeles!
I had my items in storage for over two years and it was only suppose to be 8-9 months. At the time Paul and Delilah were the storage unit personal. Paul has since left and Delilah has watched over my items. She has always answered the phone with a smile while I rented the storage out from another state. I since have vacated the storage and am now in Texas and getting ready to move to New York. Delilah was like an old friend it was almost sad to leave because she had become like an old friend. I accidentally left a rented dolly and she immediately called me to make sure I had not left the state yet and that she kept the dolly safe for me until I picked it up in the morning. I hope Public Storage pays her well because she is an asset to the company. Thank you Delilah for making a very hard move from my home California to Texas than NY an easy process!!!
We arrived one minute after closing. We had to be at the airport at 4 am. We had a truck load of boxes and nowhere left to go. Leslie and Delilah opened back up for us, set us up with a second storage shed and patiently waited until we had unloaded everything, never once making us feel rushed. I'd recommend this place to anyone... especially if those two awesome women are still working there.
Very friendly and I'll be back..thanks Leslie
Service is excelente con lupita...
Michael and Johnny made this transition sooooo easy! Prepare to buy plastic covers galore.
The customer service is great! Michael, Dalila and Ryan are prompt
Very very friendly service. Easy to use.
I'm very busy and Michael was super helpful during my move. Made the process stress free.
I have been a tenant in this facility since 1992 and always received good service, however, Michael Dalila took service to another level. He responded my questions and took the time to show me alternatives to improve my long term relationship with the facility that saved me money. I will recommend this storage location and the entire personnel to everyone.
Dalila was great. Extremely helpful and cheerful
The property has been great for my items. Michael has helped me find the the perfect unit for my items. I highly suggest this public storage. The crew is great, especially michael.
This place is rip off, I agree with the other person give or write comment about this place, the units advertised online are bait, when you were there they said the size the one you want it is far, if you want closed to elevator the price is different, BETTER GO other place, his name is Michael or mike, avoid this place poor customer service,
Leslie was great.
Now, Storage is storage. The place has a great location, and the storage unit (5x10) is ample for my king bed + frame and the rest of my short term/premove belongings (5 big boxes, guitar amp carpets and other miscellany)... what really distinguishes this place is MICHAEL, the manager there. I got there at 5:40pm (keep in mind they close at 6) on labor day and he went beyond the call of duty to help me move my stuff. I do wish that the place was open a little longer than 6pm, but at the same time I think the hours make the place safer. Great experience and can't beat the price if you are going to be there for 1-2months. Thanks Mike!
Leslie is engaging, sweet, truly helpful, and goes out of her way to make sure you have everything you need. The prices are competitive and the place is SAFE. Thank you Leslie and Kevin for everything.
Leslie was great! I was in and out in no time and everything worked smoothly. I'm very happy with my experience.
This place is horrible. Avoid at all cost!!!!! The property manager there was rude and unfriendly. I was late for one day for payment and he yelled at me and asked me to leave.