Public Storage Self-Storage Units at 4460 Del Amo Blvd, Torrance, CA

Great service so much help thank you

We’ve had multiple units for multiple years at this location and Rebecca has been wonderful! Always so helpful and efficient. Big thanks to her for continuing to always being kind and helping with any questions we’ve had!

Stopped by the property to inquire about a 10x10. Cat was very helpful and knowledgeable.

Rebecca and the team are super amazing and have been always there to help. The place is clean and well looked after

Always a pleasant experience, super friendly and helpful staff especially Rebeca...always helpful and accommodating any special requests!

Jennifer at Public Storage provided exceptional service. Her friendly demeanor and expertise made my storage experience effortless.

The service with Rebecca and Jennifer at public storage was fantastic !! Very helpful and professional help! Highly recommend them and public storage.. thank you!!

They are awsome and very nice and helpful Jennifer and Rebecca are to cool

Great service from Rebeca

Rebecca was very helpful and nice. She was able to complete my storage rental. If you need help she is the one to ask for.

Great service yesterday!!

This place is ridiculous, they keep raising the price on a rented unit and then the price they advertise is never what you end up paying they add all this charges on top of that, DO NOT recommend. And they have termites and who knows what other pests.

We have had an amazing experience so far. The prices for the size were the cheapest we found in the area. Jennifer helped us she was amazing. Very helpful and nice.

Overpriced

THANK YOU REBECCA FOR ALL THAT YOU DO!!

Came in yesterday and received great help again!!

Came in today and Rebecca was very helpful && had great customer service.

Excellent and very patient Jenifer helped me a lot today I strongly recommend this place

I went into this location and experienced the most outstanding service from Rebecca. It was my first time buying a storage unit and she could tell I was a little nervous. So she went out her way to reassure me and make sure I was taken care of which made me feel comfortable purchasing one here. Thank you so much for your amazing service!

Amazing service!!

Jennifer was just great today when we went to our storage unit. She cleaned up the broken glass that was in a box and took it away for us. Then we couldn’t figure out how to lock up- she rushed out to show us how with a big smile on her face. She’s very efficient and kind. How lucky Public Storage is to have such a caring ambitious employee. Thank you Jennifer. Pat and Phil

Rebecca helped with app!! Thank you!!!

I was helped by Becky and she was so kind and helpful. If you go, ask for Becky!

Rebecca was very helpful and i liked the property very much

Rebecca and Jennifer were so helpful. Great location and very clean!

Jennifer was excellent in assisting me with my concern and question and inability to open gate and to close my space . She is very kind snd deligent in helping me as a customer

Very good service from Rebeca!

BEWARE!!!! I've been at this location for years with no problem, but they just raised my rent by 40%. They just raised it 100 dollars! Spoke to the NEW property manager Rebecca and she was rude and unapologetic. Update: Just went to my daughter's unit and it was infested with termites! They raised her rent 40% too! RUN!!

Rebecca's the best!

Customer service was amazing Rebecca made me feel very comfortable in my choice to store my belongings at this location. She answered all my questions

Rebecca is very helpful and provides excellent customer service! She cares about customers, while representing the company very professionally. It’s a pleasure to continue to do business with her and the facility!

Rebecca is always pleasant and helpful!

Great help!

Customer Service is excellent ! Rebecca was very helpful and patient when I asked her so many questions about getting a spot. She was very professional and friendly as well !

Great service

Great service

Service was fine up until move-out, when figuring out the billing became a long and confusing process. I called the property manager Rebecca ~2x but was told different things each time, which I understand can be a result of having many different accounts and customers to juggle. At some point I also felt being talked down to, and as though I was viewed as an adversary rather than someone politely trying to recover a simple overcharge. Rebecca said she will call me back, but never did. I then called the general customer service number and spoke with a representative T, who agreed with one of Rebecca's earlier statements that I was overcharged, and said she will speak with a manager and follow up. She said if I don't hear back in a few days, I should call and follow up. I never heard back from Public Storage, so I called back trying to ask for that representative. But I was only able to speak with the representative, B, who took the call. She also was unable to correct the error, and said she'll have the property manager reach out to the district manager. I'm very disappointed that a big chain establishment has such a confusing and unhelpful billing process. Initially I chose Public Storage because the staff seemed very cordial and helpful at sign up. Clearly they can do better. For those interested: Basically I used a 5 x 10 unit for 2 weeks and then transferred to a 10 x 10 for 1 week. My total cost should've been the cost of the 10 x 10 for 1 month, but I was still overcharged at the time of this post.

Thank you rebeca!!

Good service

Convenient location near my friends house.

Want to thank Jasmine and Catt for providing excellent customer service when my husband and I set up storage. Jasmine and Catt were professional, knowledgeable, friendly and efficient. it was a pleasant and enjoyable experience.

Rebecca set up my app!!!