Public Storage Self-Storage Units at 4460 Del Amo Blvd, Torrance, CA

Great service

Service was fine up until move-out, when figuring out the billing became a long and confusing process. I called the property manager Rebecca ~2x but was told different things each time, which I understand can be a result of having many different accounts and customers to juggle. At some point I also felt being talked down to, and as though I was viewed as an adversary rather than someone politely trying to recover a simple overcharge. Rebecca said she will call me back, but never did. I then called the general customer service number and spoke with a representative T, who agreed with one of Rebecca's earlier statements that I was overcharged, and said she will speak with a manager and follow up. She said if I don't hear back in a few days, I should call and follow up. I never heard back from Public Storage, so I called back trying to ask for that representative. But I was only able to speak with the representative, B, who took the call. She also was unable to correct the error, and said she'll have the property manager reach out to the district manager. I'm very disappointed that a big chain establishment has such a confusing and unhelpful billing process. Initially I chose Public Storage because the staff seemed very cordial and helpful at sign up. Clearly they can do better. For those interested: Basically I used a 5 x 10 unit for 2 weeks and then transferred to a 10 x 10 for 1 week. My total cost should've been the cost of the 10 x 10 for 1 month, but I was still overcharged at the time of this post.

Thank you rebeca!!

Good service

Thanks for making paying my bill so quick and easy!

Convenient location near my friends house.

Want to thank Jasmine and Catt for providing excellent customer service when my husband and I set up storage. Jasmine and Catt were professional, knowledgeable, friendly and efficient. it was a pleasant and enjoyable experience.

Got my app set up in office!

Rebecca set up my app!!!

Thanks Rebecca for setting up my app!!!

Life Saver! I came in a few weeks ago to meet a delivery guy to drop off a package to place into storage. Unfortunately, the package was too large and could not fit in. The delivery man was trying to leave me with a 500lb package for me to figure out and cat came to the rescue! She found another unit for me to use immediately and made sure the delivery man did his job. I appreciate her so much! best customer service ever :-)

Staff is very nice very friendly great prices with the exception of the 10 x 20 which are very very expensive

Muy bien servicio de Carmen siempre que vengo hacer mi pago de otro local 😃 la oficina siempre muy limpia.

Hi my name is Brian and mitzi was over here at the star club on answer an. The llama was able to get my rent taken care of a very appreciative and she's very good worker. Thank you very much.

Prompt & polite when you are signing up. Rude afterwards. Clean facility. Has cameras. Looks secure. One big negative, you can't access your storage after 9pm. Should be atleast till 10pm. This might make me move to another storage facility. Also, they did false advertisement by showing me first month for $1 or something close but when got there I was told you can get this deal in another city 🤦‍♂️Typical

Thank you Rebecca for all your help!! So sweet and made the process so easy!

I had a terrible experience with this storage place. For one they totally ripped me off by charging me $377 for one day of storage and refusing to prorate. I moved out December 1 but was charged the entire month of December. The property manager REBECCA was very rude and condescending about it. Well sorry that's our policy. I will never use public storage again! Please shop around there are tons of other storage units available a lot cheaper without hidden fees and nonsense. They also raised the rent out of nowhere !

Thanks for always answering all my questions Rebecca!!

Rebeca was amazing!! Thank you!

BEWARE!!!! I've been at this location for years with no problem, but they just raised my rent by 40%. They just raised it 100 dollars! Spoke to the NEW property manager Rebecca and she was rude and unapologetic.

I've never seen anyone at the front desk during any of my visits! Fortunately their online servicing is thorough so I've not needed any actual face to face assistance thus far.

Thank you Rebecca for helping me with my app!!

Great service from Rebecca! Super knowledgeable and remembered everything about me! Thank you!

Rebecca was extremely helpful & very friendly. I enjoyed talking with her about getting my storage unit set up & everything that goes along with access & apps. Thank You so much Public Storage Del Amo Blvd Torrance for great customer care & awesome staff.

Chrissy did an awesome job helping me down load the ps app and was able to help me reset my password

Chrissy was able to help us with our issue and was able to give the information as needed. Very friendly and helpful with any problems that arise regarding storage.

I called the customer service yesterday and they were very rude! During the calls being transfered about 7 time and hung up on, putting wrong information in. Shay called me and took care of EVERYTHING!!!! We have been doing business with Shay for years now! Shay is very professional and cares about her customers. We get units with Public storage when needed for our customers at different sites. Shay facility is far the BEST doing business with. Shay.... Thank you so much for all you help today!

I don’t know what to add to these spot-on reviews of Shay; she IS what’s great about this facility! She’s helped us each time we’ve come back to rent a unit, she makes everything SO easy, and makes one of those tasks that you would normally dread actually pleasant and fun!! We did leave because of a sudden 29% rate hike with only about a month’s notice. Inflation-based rate increases are of course understandable. 29% is not. Also the hours should be expanded. But Shay is your greatest asset!!

Shay was very friendly and helpful.

Shay is helpful and nice

Shay provided terrific service !

Shay is very helpful, polite and classy. I came yesterday and wasn't sure about renting but I came back because she was soo great yesterday that I had to go ahead and rent the space !! Thank you shay!!!!

Clean space and easy access. Was a great place to store my things for a bit while I was moving. Shay at the front desk is so easy to work with and very nice. Thanks again for all your help!

This Torrance property is always super clean and in great shape also the staff is amazing help when needed.

I love renting from this Public Storage .The customer service I receive from Shay is outstanding. I’m always greeted with a upbeat tone and smile when I come. The lot is always clean and well kept. Five stars across the board

Shay was awesome! Great attitude very helpful. Thank you Shay!

Shay is awesome. Great customer service. Very friendly. Very customer oriented.

Crissy is one of the most helpful & usnderstanding assistant property managers ive ever spoken with. She is very prompt to respond and she kindly walked me thru the process of handling my unit fees in these trying times. Im greatfull for all of her assistance!

Shay, has been very professional & courteous in dealings with my storage units, I have a few, my home is delayed for renovations!!! Please, she is THE BEST & deserves all good things. Thank you, rita T.

I’ve had storage units all over the country and this Public Storage has been by far the easiest and most helpful. Also Shay is the greatest! She genuinely cares, wants to help, and just an all around pleasure to work with! Thank you, for all the extra help and attention!

Shae was patient snd very helpful!!

Shay was great this is a great place to store your stuff.

Shay was great! She was quick and easy and shay did an amazing job !!!!

Cynthia was very helpful throughout the sign up process, I move in today and will update my review as I lease here.

Thanks Cynthia for helping me out

Hello Public Storage, I have had the greatest service by your Employees. Shay has always met my needs. She is amazing with insight, updates and people’s interest. I am very satisfied and believe Shay is an excellent employee of your company. Sincerely, Robert Fabio Unit B003

I am a big fan of the office manager Shay, she is very sweet , knowledgeable and over all just has great customer service. She's helped me over and over and I know if I have any questions she's the first person I call. I wish I could leave more stars- thx xoxo

My experience was great. Shay is amazing and the property is always very well-kept!! Thnx:)

Shay is always so sweet and helpful. I'd definitely recommend!

I highly recommend this location, the staff is very friendly nd the location manager Shay is so informative, very professional and so kind hearted. I come to pay my bill here because it's closer to me but every time I aldo look forward to seeing her. She is super quick and she knows her stuff. She has such great cusyomer service nd is definitely an asset!

This storage is always very clean, Shay and staff is very friendly.

Shay is the very best . Units are spotless and well managed . Highly recommended.

Shay did a fantastic job! I’m very satisfied and I would recommend every one to come here, the people are so friendly and professional!

Shay is amazing! She really looks after the customers. She is a wonderful face of the company. They are lucky to have her!

Shay’s customer is absolutely extraordinary! She made the process very simple and explained everything very well. She kept the facility clean and beautiful. Thank you shay!

Omg I haven’t had many great experiences from certain storage places but this has been the best one and I like when people who work there makes me feel like I’m the number 1 priority I think the person I went and talked to name was shay. So with that being said I am so SATISFIED I’ll recommend

Shout out to Shay for being helpful and attentive!

Shay is awesome if you need storage I highly recommend this place.

Shay was super ! She is very friendly and the property is awesome. I have been here for a while and I love it !

Shay Was very helpful with an awesome customer service , Thank you Shay

I am very satisfied. Shay was very helpful and the bathroom iss really clean

I rented 2 units at the Del Amo storage facility for eight years. I had the best experience during this time. Shay was the absolute best manager and very helpful. Thank you Shay.

Shay was great property was clean

Service was professional and efficient.

Shay was really polite I highly recommend this place

Recently vacated from this location and Lisa was extremely helpful. She went out of her way to follow up with me with updates on my unit, and answered all of my questions. Would definitely recommend this location.

Shay was fantastic and the whole experience was super easy and enjoyable. Would recommend to anyone!

Shay is amazing . I have had many storage units over the past several years and I have never been more satisfied with any worker as I have been with Shay. I just rented a second storage space here and the reason my second storage unit is at this facility rather than somewhere else is because of the wonderful service I have received from Shay. To whom it may concern if you would like more details contact me but i would recommend this Storage to anyone. Ask for her she is FANTASTIC!

People who work there are nice! But be careful buying boxes there if you don’t want to bring ants at home!!!

Shay was helpful and nice. Very friendly

Shay was great ! Everything was easy, really good every thing went smoothly. I thank you for your services shay ! Very nice person . I’m very glad to have met her and she helped me out with my storage

Worst customer service they act like they’re doing a favor. Bad attitude.

Shay was so helpful. Very professional and willing to answer all my questions. Site is clean.

Shay was helpful !! Thanks !

Shay is always so kind and helpful she helped me dowload the app and I also am so thankful for the new clean bathroom!

Very clean, easily accessible.

Shay was ver helpful. She helped me find a space and very nice ! She is soooo helpful

Christy is a pleasure to deal with - friendly, polite, & effective.

This location is well maintained and the service is great ! Ask for Shay when you go, she really knows her stuff!

Mia is amazing, she is always extremely helpful, knowledgeable and friendly. Each time I have come in I’ve been provided outstanding service from her. She always has a smile on her face! Her professionalism, patience and impeccable service are very much appreciated!

Mia was very helpful and knowledgeable during my visit. Would definitely recommend the location and this manager is the best

Super helpful super friendly!

Shay was amazing! Super helpful! Made my move super easy!

shay is great. facility is clen and nice.

Ms. Shay and the staff was amazing

This was a fantastic experience and a great deal. Shay J. was awesome and friendly and i would highly recommend. 5 out of 5. Thank you

Shay is so helpful every time we come in, we have had our unit for over a year now and the service and staff here are awesome.

Shay was very helpful and knowledgeable

Mia was top notch and couldn’t have done it without her! My rental quick and I have no complaints. Plus, having the app will make things easier when I move in. I would definitely recommend Public Storage.

Mia was verte helpful AND quickly set up muy rental. I would definitely recomiendo their servicio..

Excellent

This place is clean,Shay was really helpful and informative. Storage is affordable and the locker is a great size.

Mia at this location provided an amazing customer service experience. This was my first time renting a storage unit, and Mia was great at answering all my questions. Shay and staff at this location are phenomenal!

Shay was outstanding .I'd give her 100 points out of 10 ! She is definitely an asset ! She's wonderful and this was a great experience, she provided all the information I needed about my storage. Thanks Shay !

Clean property. Shay always keeps her property up to par

Shay was really helpful thank u

Shay was great , the property is wonderful well maintained and secure . Shay has helpful from beginning to end . Thanks !

I really like coming to the storage so peaceful and safe and the staff super friendly and helpful thanks God bless you all

Shay was great and very helpful.

Shay was very helpful and fantastic! O appreciate her approach and how she explained the process

Got just what I was looking for. Mia is very knowledgeable, and super friendly.

Mia is very attentive, dear and friendly, she explained everything to me and was patient with me for not speaking English! Thank you my dear Mia!

Shay was excellent at her job and very nice .

Shay is absolutely AMAZING!!!!! This is my 3rd rental unit in an 18 month period and I would never think about going anywhere else! Shay is so friendly and accommodating and love seeing her every time I come in!! Absolutely 10 star service!!!

Awesome service. Shay and Mia were able to get me into the correct storage unit that fits my needs. Their attention to detail is amazing!!!

It was a great experience with Mia. All my questions were answered and both Mia and Shay took care of me. I definitely recommend this location and rock star team.

Mia at the front desk was SUPER helpful. Their rates are very reasonable & the area is nice.

Very nice experience. The location is clean and Mia is so helpful and nic . Everything worked out great.

Mia is a goddess and helped us out in a time of need. The place we originally booked is actually not open or a real facility. I thank Mia for helping us right before they closed!!!!!!!!!!!

So accommodating and kind! Gave me the perfect space to put my extra things after moving into the area! :)

Great 4 year experience. Thank You Shay!!

love this place. Shay is amazing and helpful, storage place is clean and easily accessible.

Fantastic service - especially from staff. Mia was extremely professional, accommodating, and all around a wonderful help. Would recommend this location to anyone marking their move 🚚🏠

Shay was awesome! She is an asset to this company . It was a huge difference from the experience I had at the location off Lomita . She is so bubbly and personable I would recommend this location to anyone but make sure when you go you ask for Shay ! Thanks a lot shay

Although I’m happy to finally vacate my storage unit - I’ll miss the great service I received here at the Del Amo Public storage. I have been here for several years now and Shay has Provided excellent customer service throughout my rental period. She has always assisted me with complicated moves and changing units, etc. She goes out of her way to help… Shay is super friendly and a joy to talk to. I won’t miss coming to my storage unit but I’ll miss seeing Shay!

Great, fabulous and professional experience with Shay and Mia . The ladies helped me from start to finish . Awesome location .

Shay J. was wonderful to deal with. Very friendly, helpful and courteous. Rose Olson was also incredibly helpful and courteous as well.

This is a great location, it is very well kept. You are so lucky to have Shay and Mia as team members they are very professional and knowledgeable. They were so proficient just such great addition to your team. Keep up the great job.

Very fast and helpful service, and really appreciated all the information about how everything works!

Shay has wonderful customer service. She is absolutely great and have a wonderful personality. She is very knowledgeable and wheeled me in I got another unit today thanks to help of Shay. She really takes care of the property.

Shay is excellent! She is patient and she slows down and made me comfortable all the way around. She is great at explaining everything.

Great experience! Shay was very helpful!

Shay's service was very good , clear and open. This is my first time renting with public storage and she made me feel very welcomed with her warm personality. It was very clean

Absolutely fantastic experience. Shay (Shae? sorry if I misspelled) went above and beyond the call of duty to help secure a storage space for someone in need that I was helping. If it was not for her I would be in a dire situation. Thank you Shay you're a fantastic person!

Staff is great and clean property

Shay was great, very knowledgable and helpful...

Shay is on it excellent help this is a good place and good employer takes her job serious and always keeps it clean!

Shay was and is great to deal with ME and the property LOOKS GREAT. Lastly she friendly and polite! Recommend this location

When I called to inquire about rates, I SPECIFICALLY told them I would only need a unit for a month (for the month of May- May 1-June 1) Instead of telling me that I would need to move out on May 31 to avoid being charged an extra month, the CSR allowed me to schedule the extra day, which cost me $100!!!!! (For literally two hours) VERY unethical and unprofessional! Don’t bother!!!!

Always a pleasure to be helped by the property manager

Very helpful and kind

Great service

Shay was awesome customer service was out of this world.

Shay was very helpful and explained everything very clearly. Would use this service again happily 😁👍

Shay at Public Storage met my expectations. Professional, Courteous and most importantly Helpful. Excellent Customer/Managerial skills. I had several challenges trying to find a Storage unit that fit my needs, she nailed it. It was communicating with her on different levels which made the experience fun. She targeted what my needs were and landed me a space that was conducive to what I was looking for at a price I was comfortable with, what more can you ask for, as it stands I am pleased. Thank you Public Storage for Shay. She’s a Great asset to your team. Go Shay..Keep up the Great work!

Shay is very helpful with the whole rental process. So far so good.

MRS. Britney, is an excelente, kind and very helpful, that I had a chance to meet today. She understand my situation. Rita help me to get the perfect storage for me. Thank You

I do appreciate Shay she was very helpful. This is my first experience in renting a storage unit. Overall a very nice and very knowledgeable.

Shay in the office is always so sweet, helpful and polite! I love this facility! It is always clean and I feel my items as well as myself are safe there! Thank you Shay!

Shay is efficient, friendly , considerate and very helpful. I would definitely recommend her and this storage room to any one looking for storage

Shay is always helpful and courteous thank you!

Shay and Danielle were terrific! The facility is extremely clean and convenient. Perfect for temporary storage.

Shay was lovely! Super helpful!

Gotta say that I got my Storage few days ago in Between 2 appointment.... made it done in no joke 4min time!!! Shay was the best the catwoman.... came back the day next Brandon helped me with my lock as quick as his co worker... so far very happy...

My husband and I rented a unit here, and Shay was very friendly and helpful and informative. She explained the rules and charges up front, showed us the unit, answered all our questions, and we signed up. We highly recommend Shay and this location!

Karen has been the most helpful. I will for sure keep returning. I will highly recommend this public storage location !

I love the quick convenience of being able to pay my unit at this location. The service by Rita was excellent.

Shay was outgoing amazing funny very friendly and one of the best public storage employees that I have met ! She was trying to get me to buy boxes and her customer service was so good I actually thought about it lmao but I didn't but I would recommend her to anyone looking for storage.

Shay was AWESOME!!!

, the customer service is great!!

Shay is super quick and respectful, made the entire process smooth

Shay and Danielle were very friendly and helpful. They worked hard to find the best space for our needs, and were extremely accommodating. Thank you!!!

Danielle was amazing!!! She was so helpful.

I have dealt with multiple public storage facilities for my customers. Shay has been the most helpful, professionalism is beyond. I will for sure keep returning. I will highly recommend this public storage facility to everyone in need of storage. Thanks again Shay, you Rock!

Shay is awesome and so helpful. Everytime I come in she has a smile on her face and is so polite thanks Shay for all you help

Danielle was great , helpful , knowledgible of everything an helpful.. An would come back again

Shay was very kind and helpful. Andres showed me the space and he was respectful and then i came back since he waz very nice and met the property manager Shay and between the two of them the customer service is outstanding. I would recommend this storage facility to any one looking for storage. They are very professional and extremely helpful . thanks Andres and Shay!

Shay is amazing she helped my friend with her transfer and made things reallyeasy for them Great customer service skills

Shay the manager is awesome very helpful when needed.

I would definitely recommend coming here to store your stuff. So easy, quick, and amazingly good service! Made my move so much easier! Thanks again Shay!

Shay was so kind and helpful. I appreciate her willingness to help me with what i needed and her sweet spirit. She is definitely a blessing to this business.

I vacated this space last month, but before i go i just wanted to thank the property manager at this location. She was very helpful and made me feel like my items were in good hands and she is very friendly.

Shay was awesome, so easy to store a car here. Best prices in LA

If you are coming to this public storage ask for shae. !

Just rented in short period. I picked this location because saw good reviews, and I made right chose. The front office had great customer service and explained everything. I would like to rent here again when we will need.

Property manager Karen was super helpful, detailed and professional!

Fast and friendly. Excellent service.

Great service thanks Kate you rock

Kind service, professional

I really didn't expect myself to leave a review for a public storage but the service here is ABSOLUTELY AMAZING, I've used this place twice and both times was served by Shay (please correct me if I have the name wrong) and she was beyond helpful and made my experience the most pleasant I've had with any storage place!

Great customer service. Danielle and Mark were very helpful, answered all my questions and made it easy to get me set up.

I love this place and service. Shay was the best. Thank you for all your help.

Shay was fantastic in every way.

Shay was amazing and nice and friendly!

Jyan was awesome!! So incredibly helpful. Shay also was awesome. Would definitely recommend.

Property was great and clean. Very easy to acces and great customer service.

Shay was very helpful and accommodating! Quick and easy to use, with drive up access.

This place is great. Mark, Shay and Danielle go out of their way to provide exceptional customer service and keep the property clean. This is a wonderful place for anybody to rent.

Shay was great! Very helpful and quick.

I feel that shay is a very quick lady and she did everything that I needed to have done. And I thank you soooooo much

Shay was very helpful n professional

Mark and Shay helped so much when I moved in t my space. I would highly recommend their services.

Came by to pick up some boxes and shay the property manager was very helpful. Thank you shay

Thank you Shay for your exceptional customer service. You went above and beyond to satisfy my needs. She was very informative, sweet and understanding. I will refer all my clients to this location.

What no to love about this place .. Units great clean the best part great customer service exemplary customer service..Shai was the best and patient thanks girl you rock !!!!

Perfect !

Danielle was very helpful in helping me move in and understand all I needed to know. I highly recommend this storage facility to anyone who needs it

Shay was great and everything went smooth and quick. The storage is clean

Shay is AMAZING. We couldn’t get our unit open and she helped us fix the problem. She was very helpful and very nice. Thanks Shay!!!!!

Shay super awesome! She has a really positive attitude and was extremely helpful in letting me know the reason public storage is the right choice in comparison to the competition. Thank you Shay!! Stay amazing!! Aloha!

Rented a 5x10 today. Shay was very helpful in determining my needs. Place is very convenient.

Awesome Service! Mark the Property Manager in Torrance Was Very Knowledgeable and Informative...He Answered all of my Questions and I Knew I was In Good hands! I will Definitely Recommend Public Storage to anyone For all their Storage needs!

Very helpful and quick service

Shay was awesome even though she was sick.

Shay was AMAZING ! Her customer service despite being extremely busy was astonishing. I expected a complicated move in but she made this process quick and easy. I would recommend this property to any one in the redondo area looking for storage. Ask for shay is is a pleasurable sweet heart . thanks shay !

Shay is great, no doubt a good person

Awesome service, the representative Shay was great at explaining the agreement to me and walking me through the process, thank you!

Shay was great, took care of everything!

Shay was a fantastic and most helpful Recommend highily

Good place for storage. Danielle is very nice, well presented, and very professional! I recommend this place as a good place to store your goods.

Wonderful customer service, very friendly and attentive to your needs. Thank you Danielle, will definitely be recommending any in need of a unit for storage! See you around! :)

Shay was excellent! Thanks so much!

Danielle was very helpful with finding the right space for me and does it with smile

Danielle was so helpful!!

Shay was awesome! Great service, clean property, nice units!

Shay was an absolute delight! She took such great care of us and got us into our unit in minutes! The property was one of the cleanest I’ve seen and the 6am-9pm access hours were an added bonus! :)

Shay sold me on a bargain price...helpful in finding a reasonable unit for my needs

I just want you know that you did an amazing customer service and you’re so helpful. Thank you Shay!

Excellent customer service. Very knowable.

Shay and Nieshia had great customer service everything went smooth and easy. I was very satisfied with their service.

Best deal in town, very secure.

Miss Shea was very helpful thanks

Shay was Awesome!!!!

Shay was great she was very friendly and very good customer service

Shay was great. She walked me through the process quickly and professionally. The whole process took less than 10 min. Very clear instructions. Thanks a lot

Thank you Shay for your exceptional customer service. You facilitated the rental process, answered all my questions. :)

Shay was absolutely amazing. Im looking for storage and although this is a trying time for me and my wife she made everything so pleasant. She explained the process and made every thing go from complicated to simple in seconds. I will definitely recommend this facility to anyone, especially with customer service like hers. Thank you Shay you're a rockstar!!

Stay away! Raise your rent within months of moving in , basically strong arming you. $48 more! Knowing you dont live in the state and cant just come back and move to another storage company,Managers do not communicate or care,also had a 2nd unit reserved showed up to move my stuff in and they gave it to someone else. Worst supervisors ever. Termite infested units! If there is one positive Shay is kind who works the front desk but shes just a puppet and has no say in anything, if she was manager im sure this place would be the best storage place around. Stay away,greedy company and very poor managing.

Shay is awesome and super friendly! Gave me lots of options that met my needs and didn’t try to sell me a bigger space!

Shay has Great service. Completely satisfied

Shay was great! Super professional!

Shay was great! She allowed me to move into a unit before signing papers in order to make sure everything fit and I didn't need a bigger unit. Highly recommended! ***EDIT*** Although initial impressions were high, my opinion of the facility has changed. Property manager was poor at fully communicating move-out/ last month payment information resulting in a $20 late fee which would not be removed. Aside from the property manager's miscommunication, the customer service department is a puppet with no real power or usefulness. They exist only for the property managers to refer you to when they're done dealing with you. Disappointed with the end of my relationship with this location.

Shay was off the chain with her service! Highly recommended!

Shay was excellent

Shay was wonderful she went above and beyond to help us. I recommend this place to anyone looking in the area!

Shay was amazingly knowledgeable and professional. I truly appreciated her assistance. She made the whole process easy and quick. Thanks Shay!

I would like to express my sincere appreciation to Shay who helped me today finding the right unit and assisted me above and beyond during the time of my stress with relocating. Thank you for your prompt help and pleasant experience !!!

Great service, friendly demeanor by shay.

Shay was great!

Shay was awesome very nice

Shay was professional and friendly making my storage trip easy and quick.

Shay was a very big help to me. Excellent service. Thank u shay.

Shay was very helpful. Her customer service and professionalism was awesome . Keep up the good work and I'll refer this storage facility to EVERY ONE I know ! Thanks so much shay

Great public storage spot! I’ve used multiple different storage units in different locations and this has by far been the best experience. Shay took me on a tour, showed me units and how to use them and helped me to get the best deal possible. I really appreciate the help!

Shay is amazing! Extremely helpful knowledgeable and friendly! She is a very intelligent and clear well spoken associate with a wonderful disposition. She has made my a five star experience! I will only suggest public storage.

Shay was AWESOME! Thanks for making this process easy peasy

Very friendly nice younger girl named shay she was awesome.helped me with all I needed great worker keep her.

Shay was awesome!! Her customer care and knowledge of the facility was excellent

Shay was friendly, knowledgeable and helpful.

Great

Shay provided excellent customer service and I was very satisfied with my transaction here at the Del Amo location in Torrance, CA.

Great service

Evelyn was awesome. She showed me the space I wanted and made great suggestions. I’m pleased with the service and cleanliness of the facilities. Convenient location, all pull up spaces here FYI!

Shay provides excellent customer service!

Shay should excellent customer service. Got in and out in less than 15 min. Thanks Shay!

Customer service was great from Shay and Araceli!! Fast and easy and I got everything I needed!

Shay was perfect!

Tea and Shay gave me very great customer. Tea is wonderful and she made my move in very easy, helpful and deserve a promotion. Thanks for having and employee like Tea

Shay and Tea very helpful

The staff at this location are great. Ms. Tea Williams always has a smile on her face whether you are in the office or see her as she's making her rounds cleaning or simply checking the property. She is a stellar employee and always professional. This storage facility is a bit pricey however the location and customer service of the staff makes it all worth it.

Tea was very helpful. Moving in was a breeze.

Really nice to get you in .... then after a few months ... price goes up.

It was great. I understood everything

Shay was very friendly and helpful.

Very satisfied customer! The property manager ‘T’ is exceptional. I have nothing but good things to say about my experience with Public Storage.

I came in to this facility to check out a few spaces and I wasn’t sure which space would be the best and Tea was Exceptional!!! She showed me three spaces and gave me so much information. She was very informative and patient even though she had four other customers waiting on her. Thank you Tea for your great customer service. I appreciate it.

Had a great experience. Tea got me taken care of in no time. She's very friendly and professional. My grandson said she was really nice.

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Tea did a great job and had me all signed up in less than 30 minutes!

Tea and Bertha was wonderful they both gave me great customer service. I wish you the best Bertha.

Great service...great personality...very informative...thank you Tea ! Would give her a 20 if you had one! Will come back!

I came the property Tea gave me great customer service. I never give 5 stars but she was great.

I came to the storage today, met Tea, took me around, showed the different units available, she was very professional and ready to answer all my questions with patience. I am very pleased with the customer service.... Lolly

I came in to rent Tea was really busy but she had a smile on her face, she answered all my questions and was plesent to deal with. Definitely going to her again if I have any questions. Wonderful service 😊

Tea was super friendly and was able to answer all my questions and acommodated me and my needs.

My experience has been wonderful. Tea was super helpful and very sweet. Had every answer with great customer service.

I came to this property today to take a look at a few spaces and the manger Tea Williams was excellent. Tea answered all my question and was very knowledgeable, also has a great personality. Thank you Tea.

My mother and I have been storing here for a while and I have to say I love the location and the service. Today I went in to make my payment and inquire about a bigger size and the employee Bertha was very helpful in showing me the different sizes this company carries and how to stack my items so I can get more use out of my unit. I recommend checking this place out and thank you for the great service Bertha :)!

Tea Williams gave me excellent customer service and that is why I came back to rent and I will recommend this property to others.

I came to this property to inquire about a storage unit and Tea Williams was nice enough to show me three spaces that might work for my needs. She was so patient, smiley, and held a great conversation with me. She made me feel very comfortable and confident about my moving situation.

Towyna helped me with my service today and she was great! Very patient, friendly and reassuring. I'm glad I had a good experience at this location.

Tea is absolutely wonderful! She was professional, quick, and welcoming. We had a horrible experience with public storage in the past, but she has definitely made up for it. Would definitely recommend this location over any other location in the South Bay!

T was very helpful she gave us a great service. She also has a great sense of humor very enjoyable to work with. Thank you!!

My storage unit is empty and I have been calling for days to cancel my unit, they won't return my messages or answer my calls. Very unprofessional and I feel it is a method of scamming people out of their money, perhaps they hope you will just forget to cancel in time so that you have to pay for additional months. I'd steer clear of this place. US storage centers is where I moved my stuff to and I got way more for my hard earned dollars there.

I can't say enough about how wonderful TEA and BECKY are to work with at this Public Storage (PS) location on Del Amo in Torrance. TEA has an amazing attitude and was so helpful and patient even though I had to call her several times with questions. Becky was also great and gave me a tour of the units. She very patiently opened several units until I found one I liked. Love that Public Storage offers the first month at $1 for 5x10 units and there are no penalties if you do not rent a 2nd month. Any company that is so easy to work and generous with their policies gets my business!!!

I was very happy with this location. Brenda was very professional and took very good care of my rental. I am glad I decided to go here .

Bertha was very knowledgeable, friendly, and efficient.

Bertha was extremely helpful with everything. Covered everything and made it easy for me to move in

Was very helpful and informative her name is Tea Williams

Bertha was Awesome

This was my first time at a public storage facility. Tea was very friendly and helpful. She answered all my questions and showed me the 3 storage spaces that I contemplated on. The spaces were very spacious, the ceilings were high and I was very satisfied with the accessibility. Thank you TEA!

Yenny is very friendly, joyous and professional to work with. Great customer service!

Yenny & Tea and Rafael have an excellent customer service etiquette I am very happy with my unit thank you guys!

Amazing customer service, at first... >>> A couple months into the rental agreement, PS advertised my exact space for $100 less per month. That's an approx 30% decrease!! HUGE DIFFERENCE. *** $1,200/month savings (if they didn't increase monthly rent. Which they can, and will, do at their discretion).***** When I inquired with onsite management, they said they COULD NOT HONOR THE LOWER PRICE unless I terminated my current agreement, signed a new agreement, and MUST MUST MUST move my items out and back into the 10'x20'. >>>>> Even though I HAD NEVER EVEN REVISTED THE SPACE since the day I'd moved my belongings. I spoke to onsite management. Per onsite managements advice, I spoke to national customer service. I EVEN OFFERED TO PROVIDE A 6 month commitment to the space, to be paid up-front, @ the current advertised rate! "NO, sorry, No, Uh uh.." Since then, I've gotten massive rate increases (over an extremely short time-period). Apparently all permissible because this is a storage rental facility, not an apartment or house rental. Public Storage abuses the ability charge whatever, whenever, and without notice. You are completely at their mercy. And they have no sympathy. I recommend you to GO ON CRAIGSLIST AND FIND SOMEBODY RENTING OUT A GARAGE. Get adequate renters' insurance. You'll be better off than storing your belongings at Public Storage. GUARANTEED.

Thank you Yenny for helping me get through rental process today. You are definitely a pro at customer service. I really appreciate your patience and assistance. Thank you!!!

Tea was courteous, friendly and efficient. She was able to answer all my questions, showed patience and willingness to spend time in walking me through the rental process.

Great service! Very upfront pricing and lots of storage size options. Thanks for helping us out.

Thank you Yenny...your help was very appreciated.

Yenny is the best! I was there 2 years and she was so very helpful.. The entire staff was always great!! I highly recommend it for any storage needs u have!!

Very friendly and helpful beyond words. Yenny and Becky were amazing and this place is Five Star Plus!

Just moved into my storage unit today... Becky was working the desk and was an absolute gem: thorough, friendly and delightful. Moving can be a stressful time in life, but Becky made the process super easy and actual enjoyable!!

Yenny is very professional - great service received

The rep Antwone was excellent with customer service and greeting the customers. Thank you for assisting me.

Good morning everyone, my room mate and I were just at this location to inquire about a storage we will need for when we move to Reno. We spoke with Andie at the office and she assisted us greatly with our questions and concerns, we left the facility satisfied and believe she woll continue to do amazing work for the company.

Very good customer service. Yenny was really helpful.

Cinco estrellas, limpio y seguro. Becky & Yenny son muy atentas y amables.

Yenny es la mejor manager que he conicido es muy buena persona. La locacion esta muy limpio.

Very clean units at a great price with a very friendly staff.

Just wanted to drop a line and say that this property is very well kept, very clean ,the staff is friendly and courteous, and Becky has got to be one of most customer service oriented people I have ever encountered. She goes the extra mile to make sure that your experience is an awesome one. Outstanding property, and even more outstanding people. 2 thumbs up all around.

Yenny & Becky have great customer service. Both of this ladies deserve 10 stars!

Jogn was very helpful

Awesome service, Yenny & Becky are so friendly, nice and professional. I give them 10 stars!! Thank you ladies.

As manager, Yenny has always been professional, kind and very helpful in all of my dealings with her in regards to my unit at Public Storage. I would highly recommend this location to anyone who needs a clean, safe and convenient space to store their belongings.

Yenny and Becky are very professional and friendly. Gave me all the attention I needed.

Awesome service, thank you Becky!!! So sweet and made everything easy!!!

Yenny & Becky go out of there way to help. They offer first class service. Thanks for everything!

Yenny was very accommodating, courteous, friendly and professional. And very helpful!

Excellent service, ask for yenny wonderful quick service, kind, & is willing to help!

In one word, FANTASTIC!!! Yenny was not only helpful but friendly and very professional.

Yenny very wonderful person she's very nice with the customers and I like the way she is and any time I come here she answer to my questions so it's hard to find a person like her so keep her all the time she's really really good hard working.

Jenny was very helpful in getting our unit set up at the Davis facility.

I have been in retail for over 44 years and if I could have had Yenny & Asia as employee's I would have been extremely pleased. Both these young ladies know the meaning of providing genuine customer service. They could have taught a few of my employee's on how you take care of and go beyond a customers expectations ! What an amazing pair of young women doing an outstanding job !! They deserve 10 STARS ! Thanks Yenny & Asia you two Rock !!! Keep up the good work your asset to your company !!

Great and fast service. Becky helped me out. She was very accommodating and nice. Would definitely recommend this location.

Yenny and Mike were really helpful. I am extremely happy with this location, I highly recommend yenny & Mike.

Yenny Providedadditional helpful information.

Great service. Very helpful and accomodating. Easy to rent.

Lenny and Asia Rock! Nicest Storage Unit employee I have ever met. Very informed and sincerely sweet girls! A++

Excellent service by Yenny at Public Storage. I am very happy!!!

Asia is fabulous. She went out of her way to make things as convenient and easy as possible. I am in a highly service oriented business and am always so greatly appreciative, when I receive excellent service. Ms Asia was excellent. Thank you!

Yenny was very happy. I am leaving but very happy with the unit and service.

Great customer service Yenni and Asia are great best service....

Asia was great and very helpful

Yenny is awesome and very knowledgeable! It is a pleasure working with her!

Asia and Yenny are very helpful they provide great customer service and are very friendly people. This is by far the best public storage if been to and would recommend this one to everyone

Asia & Yenny have an excellent service we highly appreciate such a good customer service. Now on days is hard to find this type of service. They always go above and beyond, we are so happy with our unit.

Asia y Yenny son muy amables. They are the best. Me ayudaron a escoger la unidad perfecta para mis cosas. Facil acceso, limpio y una locacion bastante segura.

Yenny, asia, & Erica. They all being nice to us. Nice place to store your belongings. Recommend this place.

Yenny and Erica were super nice! Great service

Yenny provided excellent service.

Yenny & Asia are always welcoming. I come to this location to pay for my unit. It's convenienent, is close and the girls are nice & friendly.

Yenny was awesome super helpful and quick got me in and out in no time thank you yenny

Yenny is the best employee that public storage has. Location is convenient and service is great.

Great price, service and clean everywhere.

Amanda was awesome.. Thanks for takin care of me👍🏽👍🏽👍🏽

they have been very helpful with finding a unit and I feel it's a very secure location. thank you to yenny and staff.

Yenny & Asia were really sweet, helpful & polite. I enjoyed doing business with them.

Amanda& yenny have been very pleasant and accommodating, has showed us multiple units and very customer service iriented

Yenny & Amanda gave me great customer service on Del Amo and Anza.

Yenny has been really helpful. I have cancer & needed storage right away asap. Yenny & public storage staff have been the best. Yenny helped me get a storage. Thank you.

Yenny is very helpful helped me find storage for my car.

Amanda helped me was very helpful friendly and she took me step by step thanks again 😊

Yenny was very helpful and the storage unit was very clean. Closing our account was very quick and easy.

Amanda customer service what was unforgettable. Amanda has patience of an angel she assisted me in getting a unit and answered all my questions and concerns at a really good rate! Thank you so much I would recommend everyone to ask for Amanda.

Yenny gives good customer service all the time. Facility is secure and clean.

yenny & asia are great they helped me get a unit at a very good price and drive up acces. thank you.

Excellent service from Yenny and Asia. They were very helpful and informative.

Fast and friendly service. Yenny was great! Thank you.

YENNY AND AMANDA WERE VERY FRIENDLY THANK YOU LADIES

Very happy with service. Anyway yenny and Amanda have been especially helpful

Yenny is simply the best. She helped me find a unit in my price range and was very knowledgable on how to pack and store my goods. Thanks Yenny for the great experience.

Amanda was excellent her customer service skills are amazing...very professional with such a nice personality..she answer all my questions!

I've been using PS for years. Yenny always takes good care of me.

Juanito & yenny are courteous property is always clean. Thank you.

Great customer service keeping my unit for a long time thank you Jenny and Juanito.

Wonderful staff yenny juanito and cali always professional and courteous I'm happy where my unit is. Safe and secure thank you.

Limpia locacion bastante segura y yenny y cali ofrecen el mejor servicio en esta industria.

yenny es excellent. me gusta su swrvicio y amabilidad

Good clean storage. Excellent customer service from Yenny.

I think the customer service is impeccable. Yenny is the best! She will take her time and help you through anything you need. She's the best! Juanito was a big help as well.

Yenny was very helpful and courteous. Great customer service and a true asset to the company.

I'm very happy to do this review for Yenny and Juanito. They are always happy and give an extraordinary customer service. very good assets for this company.

Excellent service. Great personalities yenny & Juanita are the best of the best. Professional and courteous.

venimos a rentar con mi herrmana y quiero decirles que el servicio al cliente de Yenny y Juanito ha sido de cinco estrellas aparte que el lugar esta bastante limpio y tienen buena seguridad.

Yenny is awesome property clean and great staff. customer service was always fantastic