Public Storage Self-Storage Units at 380 Crenshaw Blvd, Torrance, CA

Jasmine is very friendly and always helpful

This location is the best Public Storage I've been to. Clean and quiet, plenty of parking and quite relaxing really. Jasmine was pleasant to do business with, very knowledgeable, friendly and provided great customer service with a smile. The transaction including the storage inspection and paperwork only took less than 30 mins - I'm so glad I chose this location over the one closest to me.

Jasmine has great customer service

Jasmine has been quite helpful with every time she helps me. Thank you for everything. I appreciate you !!

Had a great experience with Anna and on another occasion with Jazmin. They are very knowledgeable and helped me with the hundred questions I asked. A+ service

Great staff. Jen was very helpful.

This property is alway clean. The property manager Jasmine is great. She's helpful and always greets you with a smile.

Jasmine is a sweet heart she assisted my mother and I answering all our questions

Jasmine is still so helpful. Appreciate everything she does!! Super friendly. Easy on the eyes. I will always tell people how great she is. Did I tell you she's beautiful and super friendly she's the whole reason my belongings are still at public storage through all my issues with the app the link to pay she has always been my rock

The people in the office are always friendly and helpful. Mitzi answered all my questions and was very informative. 👍

I am solely writing this review because of the extremely positive experience I had thanks to Jeaneffer on Friday. She went above the call of service for her job and helped us save time in our already tight schedule. Give her a raise!

Instructions fir entry were clear and simple. Storage was very clean.

Jasmine and Ana were so helpful in getting me a storage for a great rate. Very happy with the service today. Thank you ladies !

Very very good couldn't ask for anything better. Thank you, Jasmine!

I’d like to recognize Public Storages Manager Jasmin for her outstanding customer service. She was not only friendly and approachable, but also incredibly informative. Jasmin took the time to ensure that all questions were answered thoroughly and provided clear, helpful information throughout the interaction. Her professionalism and attention to detail made a strong impression, and she went above and beyond to make sure the customer felt supported and informed. Thank you Jasmin!! :)

Jasmine was helping me troubleshoot the PS App. Though we weren't able to get it working the way we needed, she was patient and helped me with another option that will help in the future . Thank you so much for your help!!

Mitzi was great help great customer service

The on-site manager, Jasmine, is very helpful. I had an issue with the online rental unit and she was able to assist right away!

I am new to rentals, but would like to complement both Gray and most especially Jennifer for patiently walking me through the rental procedures so patiently and cheerfully. Because of this kindness, I am actually looking forward to this rental experience!

Jeannifer is the best! Great facility. Corporate sales needs to tell the truth when selling a unit, but this facility specifically and the staff are really A+.

Jasmine knows how to talk to people and she’s very helpful. She’s very beautiful!

jasmine was helpful in closing out my account. i appreciate her help. thanks so much!

Jasmine was the best. Thank you so much for the help!

Jasmine is the best person to help me and my family with storage needs she is the go to person at public storage and she has a fabulous and can do personality.

Jasmine was professional, helpful and expedient. Thank you for all your help. This place is as clean as a whistle—and the prices are right. Keep up the great work!

Jennifer was great and answered all my questions

Jasmine was so amazing. I had a last minute change in my space needs, my movers told me all my stuff wouldn’t fit in the unit I rented. I called the number at the PS Torrance office and left a voicemail. Worried I wouldn’t hear back and my hourly movers would be waiting for me to solve this, I headed to the office. Before I could drive the 3 miles, Jasmine had already called me back, she is one of those people who ‘gives good phone’ where you can hear their smile and positive vibes through the phone, it gave me an instant bit of relief as I felt like I had a good person to work with on my problem, and I pulled into the parking lot to pick up the conversation in person. When I walked in Jasmine greeted me with a big smile which made me want to smile even in the midst of a stressful moving day having spent all night packing. After talking for a bit about the situation she totally understood and presented solutions but first had me go look at what I rented to show the movers some pics of and see what they thought, because she agreed that paying them to wait was not the right move. After checking out the unit I had already rented and signed up for, it was decidedly too small. Jasmine immediately starting clicking away and looking for a bigger unit while closing out my contract on the first one. I was worried because I had gotten one of those awesome deals on the first month of my first unit and wondered if it would be the same with the new unit. Jasmine clicked away shooing away the units that were too big or too pricey and then found the last one available that was the perfect size for me, but before we locked it in, she said let’s go check it out and make sure, and escorted me to the proposed unit as we chatted away. Even though the problem wasn’t solved yet, I already knew in my gut that it would be, I felt I had an ally in Jasmine who was looking out for me, the unit was perfect, the price was only 17 dollars more and everything good from the first deal carried over, and I happily signed the new contract. Having been in customer service in my prior life, we shared some war stories about how negative people can be on both sides of this situation and what a shame that is. I made sure she knew that she was super appreciated, or at least I hope I did well enough, and hoping this review is read by her bosses as she should be training everyone on how to do it right. It is far too rare a thing to feel this way these days, and not what I was expecting when I was leaving my voicemail about my last minute change, which I came to realize was only because she was off busy being Jasmine helping someone out and making sure everyone there had what they needed and not because there was someone who didn’t care manning the phone. I hope you all have a Jasmine in whatever situation you find yourself in, where you are in a bind and need someone to understand and be happy to help make it right, like Jasmine did for me. Thank you. Public Storage is now my go to for all my storage needs. Well done y'all!

Jasmine was very helpful with my rental. Thank you so much !

Jasmine was so incredibly helpful! We’ve been using this facility on and off for a couple of years and she is always so pleasant to work with every time; very patient and friendly, she’s the best!

Jasmine was great, help us and walk us through all the renting process. Great customer service.

Jasmine really helped me in a professional and expedient way and send help! Just kidding. She can run this place single handed. She gets the raise....right?

Honestly, great service. I couldn't ask for anything more, but one thing that left a great impression on me was the person that helped me. I believe, her name was Jasmine. Correct me if I'm wrong, but she does a great job.

This was a sincerely a great experience for me. I was very hesitant went the concept of leaving my personal belonging in such a remote fashion, but the staff here was very reassuring and accommodating to all my general concerns, Jasmine in particular. Once I had a better understanding of the measures that were taken place, I felt a lot more secure. Again, I'm very appreciative.

Jasmine she was the best customer service, very smart .thank you.

Jasmine always looks out for me. Thank you!

It was very easy to get into the unit

Jasmine very personable and helpful. Great asset to your organization.

Jasmine helped me with updating my account and make my payment. Appreciate her help 😄

I had a great experience at Public Storage thanks to Alejandra! She was incredibly helpful, supportive, and attentive throughout the process. Her excellent customer service made everything so easy. Highly recommend!

I would highly recommended to ask for Alejandra or jasmine they are incredibly kind and extremely helpful!!!

I enjoy my time here especially when Alejandra is there! If I have a question or need help she got me!

Mitzi was awesome and very polite as well as knowledgeable.

Had a situation come up unexpectedly regarding my unit, I was helped IMMEDIATELY with KINDNESS, RESPECT and UNDERSTANDING. Thank you MITZI for your PROFESSIONALISM.

Great experience very helpful and friendly crew. Alejandra was a great help.

Alejandra was incredibly helpful and so sweet! Made the process a breeze and answered all of my questions with expertise. Very happy with my experience here! 10/10 would recommend!!

Absolute scammers! They will SIGNIFICANTLY raise your rent every few months! When you call, they waste your time hoping you’ll just give up. The prices they show are just to give you the classic bait and switch. I would strongly discourage you from using this company as a whole.

Jennifer and Jasmine are very helpful and professional. I recommend this storage

Jasmine is being the best always helping me thank you 😊🤗

Thank you jazmine for helping me with my unit!

Jasmine was very kind and helpful she is a awesome person.

Jazlyn is awesome. She is always great and helpful. I appreciate her professionalism.

Jasmine has been great with my storage needs and her personality is awesome. ✨💯

This well put together team at the location I was at is incredible. I must start by saying thank you to the whole team and a few supervisors and managers. They are incredibly friendly. They are kind it will take a moment to talk with you, as well as help you find the correct size rental unit catch the online prices reserve it and lock it in. You’ll get a much better deal as well as completing your reservation in your payment you can pass the front desk and just go straight to your unit. very simple procedure. There are many more features security gate. Your phone can open that up no more punching the call buttons, easy and easy out clean and fresh. Very good experience representatives I personally like to go in before leaving my unit just to say hello and thank you for your assistance. 🔰 my representative miss Jazmine and Miss catt and Miss Ana your Torrance property 380 Crenshaw Blvd. and the public Storage team representatives are all to the highest caliber very intelligent found solutions made adjustments very friendly very patient willing to hear you out completely it is truly the best representatives I have had the pleasure of speaking with. there are many agents they are all wonderful. I just need to mention that because it is a great team! But I would like to see miss catt and miss Jazmine and all my representative from my phone conversation and in person to be recognized. I would like somebody to personally thank them for me one more time because I am not in that building or the work place to do it myself. so I ask you please give them many thanks and of course, the managers and supervisors also need to be recognized.thank you for all of your efforts and exceptional service to the highest level.Mr.B Faragallah Loyal customer

Mitzi was great i have been here 30 years and she is great.

Thanks Jasmine for the support and I really appreciate your customer service and attention to customer satisfaction.

Jasmine was awesome. Thanks for the help!

Ana and Jasmine were so great and nice. Thank you 😊

Amazing customer service from Anna and Jasmine, they were friendly, quick and informative. Easiest experience of my life, thank you!!

This storage facility is very well . The staff is always helpful and very polite! Rent just went up a few months ago which is sad because the reason I came here from my other storage was because the rent was decent! This forces people out and then storage loses money! Not good for business in my opinion! Better to have decent prices and a full storage facility then high prices and a empty storage facility wouldn't you agree!! My last month here!!!

Thank you Jasmine for the help. You always look out for me!

Jasmine was very helpful. Thank you for everything!

Great people work here I cannot stress that enough. Very clean property and overall very supportive. Big shoutout to the team and Jasmin, so caring and thorough! I’d give 6 stars if I could

Facility is clean, storage is easy to get to. Jasmine was amazing and delightful to speak to! She made the whole interaction a wonderful experience. Quick, efficient yet friendly. :)

Jasmine was very helpful and I appreciate her kind demeanor! If she leaves we leave to smother storage place. So customer focused. Thank you

Jiniffer very helpful and professional

Isaac and Jasmine were very helpful today.

I had the best experience with jasmine and Isaac ..great customer service

Jasmine is not only beautiful outside but she got a beautiful soul too. Her sense of composure is a top notch and worthy of emulation. I love her service.

Jasmine is such a wonderful staff. She was so helpful to her customers and helped them resolve issues.

Jasmine was amazing. She's so helpful with everything. Thank you 😊

Jasmine is wonderful and knowledgeable! I appreciate her help!

Great workers Jasmine is a exemplary employee!!!

Catt. She is so hopeful and also she is so nice. Thank for your time. Catt.

The staff is always friendly and helpful in solving all my questions

If you have items at this facility, please check your units!! There was a flood and a roof leak that they never informed the tenants about! They also claimed they got it fixed by a vendor but the employees at the facility confirmed no one investigated the leak/flood! The Regional VP AND District Manager confirmed they will not remedy the situation. I have to take them to court and I’m more than happy to do so! Their failure to communicate the leak/ flood was reckless and has now costed me thousands of dollars. Insurance only cover $250 for mold and the deductible is $100. A scam. A joke. I look forward to justice.

Catt was incredibly helpful

I researched and visited many different storage locations within a 10 mile radius. After visiting several locations without being able to locate a person to show me available units I decided to book a unit online and hope for the best. On my move-in day I arrived at 380 Crenshaw and was greeted by Catt who was very knowledgeable and shared with me how to use the keypad and pointed me towards my unit. When I opened the unit I had been assigned, my fears were realized when the actual size of the unit was smaller than what I required. I went back to Catt and she took me on a tour of the facility until we found a unit that fit my needs. I really appreciate that she took the time to go above and beyond to help resolve my very long search to get into a unit. Thanks again!

Jasmine was very nice and helpful. I appreciate her help renting the space !

Jasmine was very helpful deserves a raise so kind and thoughtful.

Catt was amazing she was able to help me with size of storage. Was super kind and patient. Thanks Catt for making the process so easy

Jasmin is the best. She is so helpful and she goes extra mile to give you what you need. I will be back again.

I've had a space here for a few years now and truly i see the staff here as my very own coworkers they are so personable and understanding. I want to shout out this memorial weekend staff they were saviors for my company during a really hard time and i can't thank them enough. Do not hesitate to rent here!!

Thank you for showing me the property Jasmine, you were amazing! Your professionalism, attentiveness, and dedication to insuring our comfort was greatly appreciated!

Catt was amazing and was so helpful!

This a great location I was helped by Jasmin and she was so sweet and helpful , I haven’t had customer service like that in a very long time she was a breath of fresh air. I would continue to bring my business to this location just because of her willingness to help and assist with any questions or needs was so awesome and very helpful.

Thank you Iris for helping me yesterday. She was so nice and always smiling. Very attentive and answered all my questions. She’s very knowledgeable!

the manager Catt on property #25749 was such a big help today with my storage and helping me find the best best size that fits me… She has excellent customer service, she took the tome to walk me through the property, ensured that i knew how to work the app, and assisted me in setting up my account & app to easily access my unit… Catt also wore a huge smile while doing it… I am glad to see that this site have employees that dont mind going the extra mile to help their customers… Catt was very knowledgeable about the her company and suggested the correct moving products to me to help make my move a breeze… Way to go Catt !!

What a nice young lady name Catt who greeted me with a smile. I was inquiring about some units at the prop Catt was very knowledgeable and answered all my questions. Thank you again Catt for your patience’s and time

Catt was helpful and patience with me she made my transfer very easy and simple. Thank you

I came in earlier today to make a payment and Ana the girl working the counter gave me such immaculate service, she helped me in more ways then I can explain along with her friendly customer service she went above and beyond to help me as I will be needing another unit, she made sure I got the right unit for me. I recommend anyone who comes in to speak with her if you want to receive the best customer service in this generation.

Jasmin went above and beyond my expectation. She is kind , helpful and very professional. I would recommend this public storage location because of her. Definitely made our transition smooth and easy. Glad to have found her. Thank you Jasmin.

Thank you jasmine and Carr for always being so kind and helpful

If you are like me and forget about your bill here and there this is your sign to get a planner and to ask for help always. Catt was literally so attentive and understanding of my situation and gave me so many pointers on how to not get crazy fees. All my years renting I have never worked with such transparent supportive employees ever kudos to this property!!

How do I even start I literally have never rented a unit before and had such a hard time navigating basic instructions but the team here Oh my god do they make you feel like family. I found myself laughing for 30 minutes on my drive home they are great here and Im feeling really good about this milestone even as small as it is. Thanks Public storage and THANK YOU JASMINE!!!

I was so impressed with this Storage experience- I had to brag! Sometimes we have bad experiences at places by customer service - so that we can go where our dollar will be valued. I came to 380 Crenshaw Public Storage and was greeted with a huge smile and a hello. Then introduced herself as Catt. She explained what they had to offer. When I was trying to think of what that would look like Size-wise, she immediately said, would you like to see one ? Yes! She was an excellent listener. She was listening to hear my needs. She explained everything in great detail. She did not look rushed or bored or irritated, because she had something better to do which I have found to be the norm in our society these days…. She IS AMAZING! She took care of many different things for me. A line started. She looked up at each person who entered in the front door and greeted them and let them know she would be with them in a moment. She also acknowledged that they were waiting a little bit of time while I finish doing my contract and thank them for their patients while she finished me up. VERY IMPRESSED with Catt. Her customer service is top notch and very much something to brag about. Now, if she could just train everyone else, who is in customer service as their JOB .. our world would be so much nicer, happier and loving. Today made me smile. We still have wonderful souls, who value excellent work ethics and integrity. Thanks Catt !! - Kim

Catt was a very nice lady who helped us with what we needed🤍

Catt is the best ever

Do Not Trust This Facility. DANGEROUS BUSINESS PRACTICES! My experience with Public Storage #25749 on 380 Crenshaw Blvd, Torrance , CA 90503 has been nothing short of disappointing and concerning. Not only did they exhibit unethical business practices, but their negligence and lack of accountability have left me deeply dissatisfied. Firstly, within just one year of renting a storage unit with them, I was shocked to discover that my monthly fee had been increased by a staggering 57%. This exorbitant raise is unjustifiable and speaks volumes about their disregard for customer satisfaction and fair pricing. Moreover, the facility experienced a leak in their ceiling, resulting in significant damage to my property. Instead of taking responsibility and addressing the issue promptly, they simply relocated my unit without proper compensation or assurance that such incidents wouldn't reoccur. To add insult to injury, they continue to raise my fees despite their failure to maintain a safe and secure environment for customers' belongings. In summary, Public Storage #25749 at 380 Crenshaw Blvd Torrance , CA 90503 has demonstrated a blatant disregard for customer well-being and satisfaction. I strongly advise against trusting this facility with your valuable possessions. Seek alternative options that prioritize integrity, transparency, and accountability.

Immaculately clean; safe and secure; easy to navigate. This is the location you're looking for. Ask for Catt if you have any questions-she is incredibly knowledgeable, helpful and welcoming and will make sure your stuff is in good hands!!!

First review 8 months ago was wrong location on Crenshaw, here’s my review for correct location. 1st review: I’ve dealt with Jasmine several times and she’s always pleasant. Had the pleasure of being assisted by Catt and she exceeded my expectations, above and beyond customer service, simply stating! Catt and Jasmine are super sweet, so respectful, and very helpful. It’s the small things that always make a HUGE impact for me. I’m so grateful there’s still some kind people left in this world full of uglies!!! We need to practice kindness towards one another, Jasmine & Catt do just that for me!!! THANK YOU both for providing exceptional customer service/support… 2nd review: Catt is SUPER pleasant and helpful. There aren’t enough words to express my gratitude for the amazing customer service I always receive at this PS location. Catt is an absolute pleasure and truly cares about the customers.

Catt was very helpful and exsplained everything very well.

Have been a customer of Public Storage at this location for a very long time. Catt is terrific! Always goes the extra mile to provide great customer service. Takes pride in her job and is a pleasure to work with when I stop by every month to pay my bill. Every PS location would be lucky to have Catt!

I have the BEST assistance with Mss. Catt. She is absolutely incredible, helpful and professional!

Catt was friendly and very helpful while signing agreement and clean space to rent.

Thanks Catt for all your help. You made the process to move so easy.

Thank you Catt for your excellent services!

Enjoyed the time, attention and detail Catt payed to my moms account. She when over all the options & found the best rate possible. Thank you Catt

Catt is amazing she has REALLY helped me move and has been doing that for almost a year! Her service is exceptional and very professional! Best services by far.

Catt was so helpful and very patience with me she made made my move easy !!

Very helpful love the serbise 😎

Ms Jasmine is so helpful. She is always helping people out when they are in need of assistance. Her customer service is a 5 star all day. Keep up the tremendous customer service. In my opinion she needs a pay increase. Also additionally Mitzi was helpful. She assisted me in my monthly payment in which I didn't fully understand but she made it easy for me. Shout out to the good customer service of Ms. Mitzi. Thank you. Jorge is the new guy and hes helpful to

Jorge and Mitzi were prompt to provide a great customer service today!! They were friendly and courteous assisting me with my storage needs today!! Highly recommend this facility and its friendly and helpful Staff !!! Wonderful experience overall 😃

Kat helped me out and had phenomenal customer service/communication skills. 10/10 experience, highly recommend!

Catt was super helpful and friendly. I needed to move to a different unit and she helped me find the best unit. Thank you Catt!

Went to get a storage space and just had a wonderful experience in getting a unit. Catt was so very helpful, she explained all the details, took me to see the unit and walked me through on using the app to unlock the gate, which is great, I didn't know that was an option. Couldn't be happier with my experience. Thanks Catt so much make it quick and easy.

Catt is the best ! She helped me with everything and was so friendly! I decided to rent here as soon as I talked with her! She knows her job well!

Catt does an exceptional job of assisting customers to ascertain and address their storage needs. It can be a time of stressful transition and she could not have been more helpful. Perhaps you could create a new title of Storage Counselor. Thanks Catt.

Jasmine and Catt have always been so friendly and helpful. Thank you ladies for always being so nice !

She was very pleasant and accommodating. Her communication skill is very good. It was a seamless process.

Catt is the absolute best when it comes to customer service. She made sure I got the correct storage unit and was extremely friendly and informative. The whole process was smooth and easy. I highly recommend this location for the helpful staff. Thanks Catt!

Hi Catt thanks again for ur help. Fully appreciated!

Catt & Jazz were so informative , helpful ,positive and upbeat ,customer service top tier. Thank you ladies

Jasmine was extremely helpful throughout the entire process. She assisted me with moving in the storage as well as vacating the unit. I highly recommend you see Jasmine for any questions or concerns you have!

Thank you so much Catt and Jasmine for helping me get settled in with my new storage unit. They were so helpful!

Thank you Catt and Jasmine for going out of your way to make my Public Storage experience exceptional! I appreciate your patience, professionalism and positive attitude while assisting me with my mother’s storage unit. You are both true assets to the team. Thank you!

Jasmine was so helpful. She assisted me with getting my account together and was very patient with me. Thank you so much 😊

Jasmine and Ana were so helpful. Thank you so much for your help !

Jasmine was amazing and very helpful!!

Jasmine was great! Very helpful

Amazing!! So so helpful! Definitely recommend!

Catt was extremely helpful getting me moved in my storage unit; she made the process easy and fast, she showed me around and explained everything to me in detail. She truly goes above and beyond!!! Highly recommend this location!!!

Great service and help! Catt was very helpful and did a great job!

Catt was so nice and courteous. best customer service ever, thank you!!

MS. Catt has been nice to us at 1st light energy roofers and been a big help

It's cleaner than many other places.

Excellent setup process with Catt. She quickly helped me finish my online reservation and establish my account. She also took the extra time to walk me through the app setup, gate access, and a tour of the buildings. A+

Catt was fantastic!! Super helpful and extremely personable!! I will recommend this facility in the future.

Jasmine was very helpful and helped me get into a bigger unit with ease. She went out of her way to help me out. Very sweet !

Catt did a tremendous job helping me understand all of my storage options. Highly recommended!

Jasmine was very nice

My wife and I recently rented a storage unit from this Public Storage location. Katt was BEYOND AMAZING and MORE THAN HELPFUL. We weren’t sure what size unit we needed and asked for a tour of a few units to ensure we got the appropriate amount of space for what we needed to store. Katt gave us a tour of the facility and showed us 3 units, which helped us make our decision. Katt even told us to rent the storage unit online to possibly save some money. We took her advice and saved some money in the process. Katt was extremely knowledgeable and answered all of our questions thoroughly. Thank you Katt! You’re awesome 😉😉😉😉

I am very very very happy for the wonderful person that helped me so much her name is Catt. She made my day just from her personal and friendly service. Also my experience with Jasmine was also very helpful and friendly. Ladies thank you for taking care of me. God bless you both.

Catt was very patient and helpful she help with using the ps app I was so confused until she walked outside and asked if I needed some help she was perfect and pleasure to speak with

Catt, help out a lot today. I was able to find what I was looking for, with no issues at all. Super helpful and easygoing. It's always good to have someone to help you out and figure out things out

Really nice girls work there whom happen to be quite helpful. The young black woman who works there is very informative and has great customer service. It's a safe environment. I'd recommend it. It's also close to habitat for humanity if you need to do any donations for items that are in good condition.

Catt helped me out tremendously and she was so amazing! Jasmine was very nice as well. Thank you ladies!

Excellent customer service Friendly

Clean,well maintained facilit, easy access from 405

Very professional and proactive

Catt was very helpful

Catt customer service was on point and she was patient with me

Catt was very helpful and professional. Thank you for all your help!

Catt and Jasmine were great they literally made sure we had all the info we needed to secure a space

Catt’s and Jas’s willingness to go above and beyond for the client exceeded all expectations !

Great customer services! Really enjoyed my experience they were all very helpful! Thank You Jazz & Catt !

Very friendly customer service, solve the problems really fast

Catt was extremely helpful & nice. She was very patient with me being frustrated with my movers

Friendly staff, great service.

My husband and I went to inquire about renting a unit. Jasmine was the employee that helped us. We really appreciate her help and how she throughly explained the process of renting to us. Her professionalism was exceptional. Thank you so much for all of your help

Absolutely amazing!!

One relationship I'm sad to had to creat. Looking forward to ending immediately. Don't want posess possession utilize or release.

looking for a simple storage place and was pleased. The customer service was well displayed and big thanks to Mitzi and Vanessa for the walkthrough of the building and easy communication

I went through hell trying to rent a storage when could have been a very simple easy process but when you have the wrong people managing the facility it will make your experience literally hell it’s such a shame that people these days easily choose a route to abuse their authority position to make other peoples lives miserable just because they choose to for having the lack of professionalism,respect,care,compassion or understanding towards others so this was my experience with this branch manager Jasmin

Jasmine was so friendly and helpful getting us set up with our new storage unit!

Went to look at a unit yesterday & I was helped by a young man by the name of Pedro. He was courteous and speaks highly of Public Storage. He loves his job! The facilty also looks and smells clean. I have rented at other Public Storage locations in the country & I know for a fact that employees will ask you to rate them online. Pedro did not even ask me to write one, but I can't dismiss the great service I received yesterday. Not a lot of people takes pride and love their job nowadays and it's refreshing to be helped by one.

Best experience with jasmine! 100% satisfied!

Much better customer service than my previous public storage spot.

I would NOT recommend anyone to ever trust a PS Public Storage. 1) Their website does not say anything about monthly insurance being a requirement to rent a unit, but the facility manager tells you once you get there. 2) None of their units go all the way to the ceiling. But instead there is like wire across the top of each unit. Manager told me it was for ventilation purposes. Yea right!!! It's a crawl space! Each time I went to my unit wires were cut & open. I noticed a broom handle was laying across the top of my unit & it was the same type of broom the facility uses. When I pointed that fact out to the manager she really had no concern whatsoever. All she cared about was my payment each month. When I noticed items missing from my unit (items I had just bought & put into my unit & I had covered up) is when I got all of my things out. 3) Jasmine the manger was rarely there. In order to use the carts tenants must obtain the key from the manager but office was locked most everytime I was there. Public bathroom was locked & no other staff on premises. 4) For over 2 months the elevator was not working & my unit was on the 3rd floor. Very inconvenient. I still had to pay full monthly rent even though I was unable to take anything to or from my unit. 5)Contract states monthly rent increase every 6 months, however my monthly rent was increased every 4 months. I paid $76 for a 5x5 unit + $15 each month for insurance & by the end of the year $116 + $15. Plus my items being stolen. MY ADVISE IS BEFORE RENTING FROM ANY PS PUBLIC STORAGE, READ OVER THE CONTRACT BEFORE SIGNING IT. IT IS SO SCANDALOUS!!! VERY ANGRY & DISAPPOINTED. I AM ON A FIXED INCOME & HAVE HEALTH ISSUES I TRUSTED THEM WITH MY ITEMS & PAID MUCH MONTHLY JUST TO HAVE MY THINGS STOLEN.

Jasmine was very helpful!

Great service from Jasmine!! Very helpful and detailed.

Jasmine was very helpful! A superstar!

Very bad customer service I never received my gate code and they didn’t refund me.

I have been at this public storage for a long time I was here before it was public storage but their now and put in new elevators and the person who directed this must not have much common sense because the elevator has no hold and it just closes as you're trying to move furniture in the elevator. This is not the mall the elevator doesn't have to close within a certain amount of seconds Have a little more courtesy for the people who pay this high rent and get a Elevator with a Hold button

Chrissy is outstanding in her job. Went to other locations and had issues. She was able to figure it out and get me started. Even tho where I’m storing is at another location she was mazing and walked me through my eternal. Now I’m all done and had to leave this woman a review. Customer service is on point will be back here soon

This place is Awesome! Jasmine is so Sweeet and helpful! True colors

Jasmine is a complete and total ROCKSTAR! Give this gal a raise!

Jasmine and Ana were so helpful!!

Andrew was wonderful! Made our rental a breeze! Thanks!

Jasmine was amazing! She’s a warm and scrupulous worker! :)

Jasmin was amazing with setting up a unit for us!

Jasmine is very helpful & great customer service skill

JASMINE has been helpful as always. Thank you for your amazing customer service!

Needed to store some furniture while I was in between places. Jasmine helped me move out. She was extremely helpful.

Very helpful & friendly staff on site

Big thanks to Jasmine for helping me out. Got everything done quick :)

It was my first time at public storage and thankfully this woman named Jasmine was helpful with the transaction and made it a great experience. Definitely happy I chose this place!!!

Easy storage.

my first time dealing with public storage and i was helped by a wonderful person the name of jasmine she was extremely helpful and patient with me , 5/5 from me i’ll definitely be back anytime i need storage units !!!!!