Public Storage Self-Storage Units at 380 Crenshaw Blvd, Torrance, CA

Isaac and Jasmine were very helpful today.

I had the best experience with jasmine and Isaac ..great customer service

Jasmine is not only beautiful outside but she got a beautiful soul too. Her sense of composure is a top notch and worthy of emulation. I love her service.

Jasmine is such a wonderful staff. She was so helpful to her customers and helped them resolve issues.

Jasmine was amazing. She's so helpful with everything. Thank you 😊

Jasmine is wonderful and knowledgeable! I appreciate her help!

Great workers Jasmine is a exemplary employee!!!

Catt. She is so hopeful and also she is so nice. Thank for your time. Catt.

The staff is always friendly and helpful in solving all my questions

If you have items at this facility, please check your units!! There was a flood and a roof leak that they never informed the tenants about! They also claimed they got it fixed by a vendor but the employees at the facility confirmed no one investigated the leak/flood! The Regional VP AND District Manager confirmed they will not remedy the situation. I have to take them to court and I’m more than happy to do so! Their failure to communicate the leak/ flood was reckless and has now costed me thousands of dollars. Insurance only cover $250 for mold and the deductible is $100. A scam. A joke. I look forward to justice.

Catt was incredibly helpful

I researched and visited many different storage locations within a 10 mile radius. After visiting several locations without being able to locate a person to show me available units I decided to book a unit online and hope for the best. On my move-in day I arrived at 380 Crenshaw and was greeted by Catt who was very knowledgeable and shared with me how to use the keypad and pointed me towards my unit. When I opened the unit I had been assigned, my fears were realized when the actual size of the unit was smaller than what I required. I went back to Catt and she took me on a tour of the facility until we found a unit that fit my needs. I really appreciate that she took the time to go above and beyond to help resolve my very long search to get into a unit. Thanks again!

Jasmine was very nice and helpful. I appreciate her help renting the space !

Jasmine was very helpful deserves a raise so kind and thoughtful.

Catt was amazing she was able to help me with size of storage. Was super kind and patient. Thanks Catt for making the process so easy

Jasmine and Catt were so helpful and friendly. Thank you ladies !!

Jasmin is the best. She is so helpful and she goes extra mile to give you what you need. I will be back again.

This well put together team at the location I was at is incredible. I must start by saying thank you to the whole team and a few supervisors and managers. They are incredibly friendly. They are kind it will take a moment to talk with you, as well as help you find the correct size rental unit catch the online prices reserve it and lock it in. You’ll get a much better deal as well as completing your reservation in your payment you can pass the front desk and just go straight to your unit. very simple procedure. There are many more features security gate. Your phone can open that up no more punching the call buttons, easy and easy out clean and fresh. Very good experience representatives I personally like to go in before leaving my unit just to say hello and thank you for your assistance. 🔰 my representative miss Jazmine and Miss catt and Miss Ana your Torrance property 380 Crenshaw Blvd. and the public Storage team representatives are all to the highest caliber very intelligent found solutions made adjustments very friendly very patient willing to hear you out completely it is truly the best representatives I have had the pleasure of speaking with. there are many agents they are all wonderful. I just need to mention that because it is a great team! But I would like to see miss catt and miss Jazmine and all my representative from my phone conversation and in person to be recognized. I would like somebody to personally thank them for me one more time because I am not in that building or the work place to do it myself. so I ask you please give them many thanks and of course, the managers and supervisors also need to be recognized.thank you for all of your efforts and exceptional service to the highest level.Mr.B Faragallah Loyal customer

I've had a space here for a few years now and truly i see the staff here as my very own coworkers they are so personable and understanding. I want to shout out this memorial weekend staff they were saviors for my company during a really hard time and i can't thank them enough. Do not hesitate to rent here!!

Thank you for showing me the property Jasmine, you were amazing! Your professionalism, attentiveness, and dedication to insuring our comfort was greatly appreciated!

Catt was amazing and was so helpful!

This a great location I was helped by Jasmin and she was so sweet and helpful , I haven’t had customer service like that in a very long time she was a breath of fresh air. I would continue to bring my business to this location just because of her willingness to help and assist with any questions or needs was so awesome and very helpful.

Thank you Iris for helping me yesterday. She was so nice and always smiling. Very attentive and answered all my questions. She’s very knowledgeable!

the manager Catt on property #25749 was such a big help today with my storage and helping me find the best best size that fits me… She has excellent customer service, she took the tome to walk me through the property, ensured that i knew how to work the app, and assisted me in setting up my account & app to easily access my unit… Catt also wore a huge smile while doing it… I am glad to see that this site have employees that dont mind going the extra mile to help their customers… Catt was very knowledgeable about the her company and suggested the correct moving products to me to help make my move a breeze… Way to go Catt !!

What a nice young lady name Catt who greeted me with a smile. I was inquiring about some units at the prop Catt was very knowledgeable and answered all my questions. Thank you again Catt for your patience’s and time

Catt was helpful and patience with me she made my transfer very easy and simple. Thank you

I came in earlier today to make a payment and Ana the girl working the counter gave me such immaculate service, she helped me in more ways then I can explain along with her friendly customer service she went above and beyond to help me as I will be needing another unit, she made sure I got the right unit for me. I recommend anyone who comes in to speak with her if you want to receive the best customer service in this generation.

Jasmin went above and beyond my expectation. She is kind , helpful and very professional. I would recommend this public storage location because of her. Definitely made our transition smooth and easy. Glad to have found her. Thank you Jasmin.

Thank you jasmine and Carr for always being so kind and helpful

If you are like me and forget about your bill here and there this is your sign to get a planner and to ask for help always. Catt was literally so attentive and understanding of my situation and gave me so many pointers on how to not get crazy fees. All my years renting I have never worked with such transparent supportive employees ever kudos to this property!!

How do I even start I literally have never rented a unit before and had such a hard time navigating basic instructions but the team here Oh my god do they make you feel like family. I found myself laughing for 30 minutes on my drive home they are great here and Im feeling really good about this milestone even as small as it is. Thanks Public storage and THANK YOU JASMINE!!!

I was so impressed with this Storage experience- I had to brag! Sometimes we have bad experiences at places by customer service - so that we can go where our dollar will be valued. I came to 380 Crenshaw Public Storage and was greeted with a huge smile and a hello. Then introduced herself as Catt. She explained what they had to offer. When I was trying to think of what that would look like Size-wise, she immediately said, would you like to see one ? Yes! She was an excellent listener. She was listening to hear my needs. She explained everything in great detail. She did not look rushed or bored or irritated, because she had something better to do which I have found to be the norm in our society these days…. She IS AMAZING! She took care of many different things for me. A line started. She looked up at each person who entered in the front door and greeted them and let them know she would be with them in a moment. She also acknowledged that they were waiting a little bit of time while I finish doing my contract and thank them for their patients while she finished me up. VERY IMPRESSED with Catt. Her customer service is top notch and very much something to brag about. Now, if she could just train everyone else, who is in customer service as their JOB .. our world would be so much nicer, happier and loving. Today made me smile. We still have wonderful souls, who value excellent work ethics and integrity. Thanks Catt !! - Kim

Catt was a very nice lady who helped us with what we needed🤍

Catt is the best ever

Do Not Trust This Facility. DANGEROUS BUSINESS PRACTICES! My experience with Public Storage #25749 on 380 Crenshaw Blvd, Torrance , CA 90503 has been nothing short of disappointing and concerning. Not only did they exhibit unethical business practices, but their negligence and lack of accountability have left me deeply dissatisfied. Firstly, within just one year of renting a storage unit with them, I was shocked to discover that my monthly fee had been increased by a staggering 57%. This exorbitant raise is unjustifiable and speaks volumes about their disregard for customer satisfaction and fair pricing. Moreover, the facility experienced a leak in their ceiling, resulting in significant damage to my property. Instead of taking responsibility and addressing the issue promptly, they simply relocated my unit without proper compensation or assurance that such incidents wouldn't reoccur. To add insult to injury, they continue to raise my fees despite their failure to maintain a safe and secure environment for customers' belongings. In summary, Public Storage #25749 at 380 Crenshaw Blvd Torrance , CA 90503 has demonstrated a blatant disregard for customer well-being and satisfaction. I strongly advise against trusting this facility with your valuable possessions. Seek alternative options that prioritize integrity, transparency, and accountability.

Immaculately clean; safe and secure; easy to navigate. This is the location you're looking for. Ask for Catt if you have any questions-she is incredibly knowledgeable, helpful and welcoming and will make sure your stuff is in good hands!!!

First review 8 months ago was wrong location on Crenshaw, here’s my review for correct location. 1st review: I’ve dealt with Jasmine several times and she’s always pleasant. Had the pleasure of being assisted by Catt and she exceeded my expectations, above and beyond customer service, simply stating! Catt and Jasmine are super sweet, so respectful, and very helpful. It’s the small things that always make a HUGE impact for me. I’m so grateful there’s still some kind people left in this world full of uglies!!! We need to practice kindness towards one another, Jasmine & Catt do just that for me!!! THANK YOU both for providing exceptional customer service/support… 2nd review: Catt is SUPER pleasant and helpful. There aren’t enough words to express my gratitude for the amazing customer service I always receive at this PS location. Catt is an absolute pleasure and truly cares about the customers.

Catt was very helpful and exsplained everything very well.

Have been a customer of Public Storage at this location for a very long time. Catt is terrific! Always goes the extra mile to provide great customer service. Takes pride in her job and is a pleasure to work with when I stop by every month to pay my bill. Every PS location would be lucky to have Catt!

I have the BEST assistance with Mss. Catt. She is absolutely incredible, helpful and professional!

Catt was friendly and very helpful while signing agreement and clean space to rent.

Thanks Catt for all your help. You made the process to move so easy.

Thank you Catt for your excellent services!

Enjoyed the time, attention and detail Catt payed to my moms account. She when over all the options & found the best rate possible. Thank you Catt

Catt is amazing she has REALLY helped me move and has been doing that for almost a year! Her service is exceptional and very professional! Best services by far.

Catt was so helpful and very patience with me she made made my move easy !!