Public Storage Self-Storage Units at 16045 Foothill Blvd, Sylmar, CA

Angie is just perfect her personally it’s Omg amazing I been looking for her because I only want to deal with her she is extremely knowledgeable and extremely professional she is perfect at what she does she is keeping this location spectacular clean she drops everything to assist me not just me and every single customer she is the best manager running this facility

I had an online reservation , but there was a miscommunication so I lost that reservation when I went to the site yesterday. the on-site manager Rafael patiently helped me restored the reservation. I’m very happy about his service. I definitely recommend to use public storage when you need an extra space. The onsite manager Angie is very rude. I went to the site two days in a roll , the elevator went wrong around 2 pm on both days. Angie did not check the real problems and just blamed the customer broke it. I never encounter such bad customer service. I will clear out my space as soon as possible and won’t do business with them anymore.

Angie was so awesome very helpful couldn’t do it without her thank you so much Angie

Rented storage at Sylmar location and Angie was a great help! She made the process easy and answered all my questions.☺️

Amazing customer service from Angie and Jazmin super clean location they are the best

Angie and Jazmin. They welcome us really friendly and answer all of our questions excellent service

Great customer service from jocie and Rocio

Thank you Edna for providing excellent customer service and making the whole moving process a lot less stressful! Will definitely be returning.

Great location,Edna was very friendly her service was amazing ,I highly recommend this place to people who need a storage ..

Walked into the office today at closing time..&..was given exponential help & service to update the payment options on my account by Edna. I was overall very pleased with the service & professionalism that was offered to me by Edna! Thank you, Jarrod Hettler

Thank you edna

Edna was very helpful and informative

Came to make a payment Edna was amazing helped me with my moms storage, thank you for all your help

Thank you very much Edna for making my experience a pleasant one. I was extremely frustrated and she made everything easier for me with a smile on her face the whole time. Service was top tier!

Manager Edna was extremely helpful and was an ace at what she did , she took care of all my

Edna was a great help she helped me and was so polite and was patient with me

This place is nice, clean, and welcoming. I’m not the type of person to write reviews for places but I had to take a moment to say how great the staff Edna and Rafael were. I really recommend this place to anyone interested in storage.

Gracias Rafael y Edna por el servicio que nos han brindado en este día de hoy, servicio especial y atención al cliente

Was helped by Edna today , she was amazing helping my mom and I successfully renting a unit . Thank you Edna 😌

During my visit at this location, I was helped by a lovely professional who took the time to be thorough and attentive. Celeste went above and beyond to meet my expectations. She definitely went out of her way to please and made me feel valued. I would definitely recommend coming to this business and having her take care of all your storage needs. Celeste, thank you for being exceptional!

Staff is super friendly and answered all my questions! Celeste I think was her name and she was awesome! Thank you for making it easy!

Great service

I had a 10/10 experience at this storage facility! I had the pleasure of being helped by Celeste and was so pleased with the cleanliness of her area compared to other locations I’ve been to. Her customer service was superb and she definitely made my storage experience quick and efficient! I recommend this location and her services.

The customer service here was fantastic! Celeste walked me through the process with a friendly attitude and made the whole experience enjoyable. She's absolutely amazing and helped me with all my storage needs! Highly recommended!

Celeste es muy amable.

I had a great experience at Public Storage because of Rafael. From the beginning of checking into my space, he was pleasant and always answered my numerous questions. And, when my girlfriend spilled some coffee he cleaned it up for us and was very helpful as we moved our items. He has a good, friendly sense of humor and also knows the property very well. I am giving 5 stars in my review mainly for Rafael. The only negative thing I have to say relates to the price increases at Public Storage. We had two significant price increases within a year. The first one came at around 5 or 6 months and it was around $60. Then, the next one came 6 months later at it was $60. That's how they get you so definitely keep that in mind before you move into a big space. We ended up finding a great deal online for the same size and just moved into a different space. But, we don't have huge items so it was doable. Again, excellent customer service and I definitely suggest this location just because of Rafael. Additionally, the property is clean, feels safe, and it well-maintained. We really like that it's temperature controlled as well.

The staff here is top notch. We've been using Public Storage at this location for almost a year now and they've always gone above and beyond to try to help us out with various things. The last time we were here one of the employees who has helped us a lot (Rafael) helped us move our stuff from one unit to another and answered ALL of our annoying questions.

I went to purchase some moving supplies from this office and Celeste gave me great/knowledgeable service and helped me choose what I needed for my move. Thank you Celeste for all your help.

I came in sometime last week to purchase some boxes and was greeted by Celeste. She was super helpful and nice.

Dealing with storage can be a very stressful and frustrating experience, but CELESTE at Foothill Blvd, Sylmar Public Storage has been amazing and has made a huge difference in how I was able to deal with transferring and vacating my unit. Celeste is very courteous, understanding, and knowledgeable. I appreciate all your help

I went into this store a few days ago and Celeste helped me out with choosing what size unit I need for my stuff. The store was very clean and Celeste was super helpful! It’s a bit of a drive but I will definitely be coming back to this store to rent my unit due to how clean the property was and how knowledgeable Celeste is.

Would strongly recommend NOT storing your belongings with this facility. Absolutely predatory pricing tactics. Buyer beware. They lock you in early with a low fee ($125) then increased it by 40%!!!!!!! ($175) only 4 months in. Very steep and shady company. Take your business elsewhere!

Just rented a storage unit a few days ago. Celeste was amazing help in the process. Explained everything throughly, and helped me choose a good space for my belongings. Great customer service!

Celeste is the glue there. Her customer service is second to none and her positive personality is infectious. We are happy we made a decision to use this location for our storage needs.

I went there the other day to buy some boxes and rent out a storage unit. I had never rented out a unit and was kind of nervous...but the girl that worked there Celeste helped me pick out the best unit for my needs and made it a very simple process ..5 stars

Excellent staff Well clean very friendly (celeste)

Celeste is amazing helped me with the PS app with is amazing !! Love

I went in to check out available units and was greeted by Celeste, she was very informative and friendly. Great customer service! Thank you Celeste!

Great experience here Juliana and Celest are the best!!

Rafael is so great; helpful and friendly! The storage spaces are clean and well-kept, too. Highly recommend if you need a space.

Rafael was so kind, had beautiful energy and knowledgeable. I most appreciate his assistance. The storage unit was clean as well.

Rafael was so helpful! Great customer service made everything easy and smoothly… I appreciate the assistance he provided thank you so much Rafael!!

Guy leaves at 1 on Saturday so we couldn't access our storage

Rafael go above and beyond to help. He is very knowledgeable and answers any questions we have. The storage is kept clean I would highly recommend this facility.

First time I arrived at public storage, Rafael helped me and took the time to show me to my storage unit and gave me helpful tips on the easiest ways to store my stuff. (Elevators, back door, parking, keypad, dollies, etc) I came back again the next week and he attended me and helped me change my storage unit because I needed a bigger space. He walked me and my husband to our new storage unit and again gave us tips on how to store our stuff so that we can fit more things. He is so sweet, funny, and kind. Hes also very clean making sure the place is clean. Thank you Rafael!!!

Josue Provided Me With Outstanding Customer Service! He Is Very Professional And Found Exactly The Storage Unit I Needed.... Thank You Josue For Your Patience And Walking Me Out To See The Unit ⭐ ⭐ ⭐ ⭐ ⭐

Josie was very helpful, I was undecided which size of unit to rent, he took time to show me several of them. Very knowledge.