Public Storage Self-Storage Units at 12665 Foothill Blvd, Sylmar, CA

I'm so happy with all the help that Angie and Juzman provided to me last week. I had a lot od issues with my the lock of my unit and they fixed for me right away. I highly recommend public storage and most of all the friendly service! 16045 foothill blvd

What an amazing experience and excellent customer service! Thank you Angie for making this a smooth experience!!! You rock!

Edna was very welcoming when I came in on Monday. She gave me the best options.

Edna was very friendly and helpful with all my questions. Good customer service!

Great place, great service!

Went in a couple days ago and was greeted by Edna. She was very helpful and answered all my questions.

Angie was amazing. She set up an appointment prior to coming. She was waiting for us, showed us the unit and how the entry is used. She explained everything thoroughly. She made sure I received my refund for lock from sister property. Good job hiring her. She's the best!!

Angie is truly amazing! Who would ever think great customer service to be experienced at a storage company. She greeted us at the door with such a friendly personality, it brought sunshine to our day! Angie was thorough in explaining and showing us our unit. There are storage units everywhere, but the experience of this facility is unparalleled. Thank you Angie!!

Angie IS a person she is very presentable on communicating efficiently friendly person and she speaks very polite towards me she answer all of my questions thank you Angie you your the super best amazing wonderful

Angie is awesome. She hooked me up with not just a deal but with an awesome location.

I came to this location. And Angie is amazing and she help me allot

Angie is the best

Juliana and Angie gave me good service

Juliana i Angie best customer service…

Despite the bad mood I was in, Angie greeted me with a smile and was, not only understanding, but extremely helpful ! Thank you!

The manager there was very helpful I don’t remember her name. I believe it was Janet

Angie was very helpful, definitely helped me with all the questions that I had. Super friendly and made renting out a unit very easy.

Muy buen servicio al cliente. Angie contesto todas mis preguntas.

Angie is wonderfull she o Is full of joy she is the best always helping me she maintains it super clean best place here angie makes it great

Angie was great. Super knowledgeable. And a sweet heart helped me from step 1 to the end. A pleasure to do business here. Thanks to Angie.

Angie was very helpful assisting my grandmother the other day and today when she called I appreciate her for doing that

Angie was so perfect Great customer servicié

Im very happy with the attention angie gave me thank you so much

I am moving out from Yarnell to Angie's location because of her great customer service

Angie fue muy amable muy sonriente y Feliz nos juntamos dos personas compatibles

Yo tenia unoas preguntas sobre una uní nada y rafale me ayudo con todas las preguntas .muy buen servicio

Rafale has very help he answers all the questions I had.

Angie gave good service thank you

Came to see about a storage and spoke with Angie and she is vary helpful and knows her job she will set you up with the right unit for your needs of storage

Outstanding services receive by Angie great location super clean right off the freeway easy access drive up spaces

Great Angie

Thank you Angie for the great customer service you provided the minute I walk into your office asking for prices and because of your great attitude and personally I decided to come back to you great clean property and I love the tour you gave me

Angie helped us today very helpful and kind thanks Angie!

Very professional helpful and got things done thank you Angie

I WAS GREETED BY CARLOS TODAY HE HELPED ME OUT WITH MY UNIT AND LET ME TELL YOU AMAZING SERVICE HELPFUL WAS RECEIVED WITH A SMILE AND ANSWERED ALL QUESTIONS BY FAR THE BEST SERVICE I EVER RECEIVED I HOPE PUBLIC STORAGE APPRECIATES AND VALUES YOU BECAUSE YOU HELP ME TODAY AND YOU MADE THIS MOVE EASY AND STRESS FREE!!! Amazing amazing service!!!

Angie was an amazing customer representative and she helped out a lot . Thank you for your patience

Angie was great she help me with the app to open the gate thru my phone

What can i say Angie is just incredible

Thank you Angie For all you do always helping me find Solutions always assisting me with a great Attitude very smart girl her customer service is outstanding she is always non stop always on the go she can handle everything and anything always happy and her smile is everything property is very clean her office bathroom always very clean smeling fresh she maintains this location very secured been here since 2021 never had any issues and of course Thanks to Angie !!!!!!!!!

My experience with Public Storage (at least at this facility) has been that they are predatory when it comes to their pricing. They baited-and-switched me with what appeared to be a great introductory offer, but within a couple months, they send you an email notification that they are raising their prices. This pricing increase steadily goes up to where now, one years later, my monthly cost is almost double the initial pricing advertised. They seem to know how hard it is for people to move their items once they've been stored. I will be looking to move to another solution very shortly, as the ongoing costs (that could increase again at any time -- arbitrarily justified by the company without proof of necessity or market statistics) don't justify the benefits. This company is not for those who are looking for long-term storage. Look elsewhere! Capitalism at its greediest. I give it two stars only because no break-ins have occurred re: my unit. NOTICE: The Response from the owner (a.k.a. team here) seen below is exactly the kind of feedback I received when I asked them to address the issue each time they raised the rent. Each time they were courteous in their apology. Each time they told me it was out of their control and rates were based on corporate policy. I don't believe anything they say at this point.

Went in a couple days ago to get a storage unit. I was greeted by Angie with a highly positive attitude and very knowledgeable. She was very nice to me and explained the different type of units she had available along with their size and capabilities. Thank you Angie for the great customer service you provided. Place is clean & units are also cleaned. The best part yet , it’s only a few minutes from my home.

Angie is the best! I’ve never seen anyone at public storage take care of their customers like her. I feel appreciated as a customer and will definitely recommend my family and friends to Angie at public storage! Thank you!

The office was clean and there was great customer service! Thank you Angie for all the help!

Recently rented a storage while getting ready to move out of state, Angie was very helpful with getting me the proper unit, property was very well kept

Angie was very helpful and I had an easy time due to her help