Public Storage Self-Storage Units at 10701 Arrow Route, Rancho Cucamonga, CA

Wonderful check in helpful with everything all needs met and great customer service

Easy! Did everything online. Ended up with exactly what we wanted and needed. Use of the app gets you in and out. Highly recommend.

Christina and Sharon are great employees. Always have a wonderful smile when I walk in. I am always happy to see them when I walk in. And they always help me with my needs. Great property.

I had an awesome time moving in, christian was helpful and knowledgeable with the property made everything easy peasy. Property is clean and the storage building has ac which is a plus since it’s going to be a hot summer. Great location.

I booked an indoor temperature controlled unit. Nice, big, clean. Staff is extremely nice & friendly. He explained things in details. I am really happy with this booking. In the past, I used public storage before. The experience is similar. Cameras are everywhere. That is essential for my items safety.

Christian is an amazing individual who is representing your Company! He took the time to thoroughly explain my contract and answer my questions and not made me feel crazy for asking them. His character is outstanding and the compassion he demonstrates for his clients is the best!

Great experience clean facility, Manager very helpful and setting up account was easy.

Highly recommend! Excellent customer service. Christian is always so helpful and kind. He goes above and beyond and makes everything so easy for me. The property is very clean and safe.

Great services very helpful and friendly staff always ready to assist. Location recommended rancho.

Great facility. Would recommend this place to anyone looking to store their items at a great price. Dylan is great!

Christian is the best!

Great seevive talk to Nicole owsome people

Christian C answered all my questions, was friendly and polite.

The property is so clean and neat and the property manager Christian has great customer service.

Manager Christian helps a lot! Great job!

We rented storage space at the Public Storage Self-Storage facility located at 10701 Arrow Route, Rancho Cucamonga, CA. What a tremendous, well-maintained and professionally managed storage facility! We rented an environmentally-controlled 10-ft x 15-ft space for about 7 months to store all items in our garage while it underwent renovations. Our stuff were kept safe and sound and we never once worried about the effects of excessive heat, the possibility of water damage, or the risk of theft. The Public Storage facility is immaculate and their business model is top-notch. They are a well-oiled machine with friendly and helpful customer service during normal business hours. Christian is the best! The Public Storage iPhone App is also beautifully-designed with everything you need at your fingertips including remote access of the security gate as you enter and exit the facility. You should not hesitate to use this Public Storage facility.

Christian was helpful and really made getting my own unit easy and simple. Great customer service.

Excellent service, specially Christian , Thank you so very much Christian 🙏🙏

I am so happy to meet Nicole and Christian on the Public Storage in Rancho Cucamonga. They are so nice. I will recommend to all my friends this friendly 2 people from Public Storage in Rancho Cucamonga. Thanks for help

Christia his very helpful and recommend if you any problem see him he is a problem solver and very knowledgeable. The campus is very clean at all time. I am very pleased.

I was looking for a big storage (10×20) with climate control. This was the only one that I found that was very reasonably priced. Signing the contract was easy and all online. I got a text with the gate code on my move in day. Love that they have an app to open the doors and gates! It was easy to move in and even easier to pop back in during the week as needed.

The place is really nice and clean, the staff are friendly and professional. But we were forced move out because the rent was increased to a level where we couldn't afford it anymore. We moved into a climate controlled 10x20 unit because they had a really good deal where the unit at Public Storage was cheaper than the 10x15 at our previous storage place. Of course I knew the price included a temporary discount and they were going to raise the rent eventually, so I asked how long that discount was good for, and I was told "if it gets too high, we'll work with you to keep the rent down". Well, as it turns out, they "worked with us" exactly once, after 3 months, and that was it. The rent increased twice after that and by the time we were there for a year, the rent was going to be ALMOST TWO HUNDRED DOLLARS MORE than when we moved in. So we checked out the other storage places in the area and found out that for the same price, we could rent twice as much storage space and have money left over, so moving out was an easy decision.

Christian was helpful and was able to get me into the perfect size unit. I appreciate his knowledge and kindness when doing the rental. Highly recommend others to store here.

"Christian at Public Storage provides exceptional customer service! From the moment I walked in, he was attentive, knowledgeable, and went above and beyond to ensure my storage needs were met. His professionalism and friendly demeanor made the entire process smooth and stress-free. I highly recommend Public Storage, especially with Christian as the general manager. Thank you for the excellent service!"

Been renting this location for long time, great customer service ! Christian helps me out many times! Storage is nice and clean. Greatly recommended !

Property manager Christian was very professional and helpful.Very straight forward and customer service she provided was amazing.

I want to express a big thank you to Christian for the phenomenal customer service he has provided to me and my husband. Every time we call or come into the office he immediately assist us and returns calls. He truly is a great asset to your company, Thank you Storage West for hiring this great young man. Thank you.

Excellent customer service I like that it’s was very secure and clean Affordable pricing

I had two angels show up for me today, and my experience was so amazing that it deserves two reviews and specific shout outs but will only let me submit one. :) For my first, I want to thank Nicole! As a single father, riding the roller coaster of life, I called in against the clock and not only did she listen and empathize, but helped guide me through the process, take care of what I needed to, and help me connect with my second angel Christian which will be featured in my next review. I felt like I was blessed by a small miracle this morning, and thanks to their help, my issue was resolved with literal minutes to spare. I am beyond grateful to you Nicole, I wouldnt have got through it without you, thank you for guiding me through and genuinely caring for my situation 🙏✨️ I hope this review serves as a testament to how the people at public storage Rancho Cucamonga are more like family than simply business. For my second, I wanted to thank Christian who immediately jumped on and not only called me with amazing news when we were able to resolve everything, but went above and beyond to offer insight and solutions that could further help me resolve the situation. I can't thank you enough Christian for going above and beyond, even helping me explore future solutions. I could feel how much they both cared and were rooting for me to succeed, this coupled by the small miracle of it all coming together, has me feeling truly blessed today. In a crazy life, moment like these are priceless and wanted to make sure to come here and share, and to tell them Mack says thank you if you go in after reading this review. Rest assured, Christian and Nicole have your back! 🙏✨️

Clean facility and helpful staff. I have been a customer for a year and have always had a great experience and question always answered in a professional way. Location is very convenient for my use and easy to get in and out of without any hassle. The manager, Christian, is the best I already have a unit at the location and needed to downsize Christian took the time to explain to me how a transfer works from one unit to another and it happened without a hitch. When I was looking to move to a smaller unit Christian took the time to see what I had in my current unit and suggested the next size that would work for my needs. That help actually confirmed staying with Public Storage. Thank you Christian for your expertise. Cecilia Vieth

This location has given me the best customer service that I have ever received from a storage facility. I have been renting 2 spaces for some time now. In an effort to save money, Kaydi suggested I look at another unit. As we discussed my situation Kaydi was not only attentive to my needs, but a pleasure to speak with. Her kindness, professionalism and delightful personality made my day! (Not to mention the money she saved me by moving into 1 unit larger) Thank you so much!!

The Rancho Cucamonga Public Storage location is awesome! The storage units are clean and prices are most affordable than most all of the other storage companies in Rancho. Dylan the (office staff) was very friendly, professional and courteous and did an excellent job of finding me the right storage space within my budget and helped me with the sign up process. I highly recommend Public Storage of Rancho Cucamonga!

I initially was uncertain if I wanted to store my belongings, as I’ve never had to keep them elsewhere. However, the facility was secure and safe. There was no one present when I arrived, although they were clearly open. I called the number in the door, the CSR was helpful and soon enough Christian appeared after he completed his routine locker checks of the facility. He cheerfully greeted me and his professional demeanor immediately made me feel calm and help me realize my belongings were going to be safe. He made the experience easy, explained everything and walked me through each step to ensure I would not have any issues. Highly recommend.

Christian was amazing he kept me a loyal customer ….. More workers need to be like him “ 5star”

Dylan and Christian were an amazing help and super friendly!!!!

Had a great experience renting from this location. Clean facility and helpful staff. Location is very convenient for my use and easy to get in and out of without any hassle. The location manager, Christian, took the time to explain a lot of the legal paperwork and procedures, and to help me find the perfect unit that fits my needs.

Great location. The staff is friendly and the manager, Christian, is extremely accommodating and helpful! Highly recommend

Helpful staff clean property..

I called Public Storage today to get an issue resolved regarding my unit. Christian was extremely helpful and informative. He assessed my current unit that I have and determined I could easily move down in size of unit and save a lot of money. As a customer I so appreciate that he looks out for his customers. Attn: Management at Public Storage you need more people like Christian! Signed: one very satisfied customer.

Aside from the efficiency and cleanliness of the property compared to others I’ve used in the past I needed to come on and review how sweet and helpful the property manager was! Having little experience with Public Storage in the first place Christian made it easy to understand and reassuring to move forward with deciding this place.

It's an Oustanding location, but it's because of the great Customer Service rep. Christian. During an EXTREMELY DIFFICULT Financial time-great loss this young man made the whole process easy to walk through- His knowledge and proactive follow through to assist & help us was undeniably a bit of a life saver. The location is extremely well kept clean & functional at every time I there during his days present. Christian keep it up.

This was my first visit to a storage facility and I had tons of questions. Christian helped me and was very friendly. He’s a funny guy. The place was clean and welcoming.

The manager Christian is outstanding. His Services world class is customer service skills are above and beyond anything I've ever experienced in the rental industry ever experienced in the rental unit industry all righ

I’ve been here for 10 years for my storage

Christian was very helpful and helped me lower my rent highly recommend this place.

The place is really clean and the manager Chris is really helpful and friendly, best place to store your belonging