Public Storage Self-Storage Units at 875 W Los Angeles Ave, Moorpark, CA

Katie was extremely nice, accommodating, and went above and beyond to help me out. I don't ever write reviews, but her help today deserves public merit. Thank you again!

I was looking for a space to rent after having the worst experience over at Extra Space storage over in Simi, and Tanner was the kindest soul. He made the move in process so seamlessly smooth. The property looked clean and I am very happy with my experience at this facility. Highly recommend for their excellent customer service.

Tanner was an amazing help this morning. I lost my keys and he was able to help me with such quickness and kindness. They need a raise! I can’t imagine working an entire property by myself!

Tanner was an amazing help! He was so patient and kind when I was moving in. You don’t get customer service like that these days anymore. Thank you so much!!!

I decided to visit this property as I am looking for somewhere to place my belongings while I’m home from school. Tanner gave me a tour of the property and showed me a couple of units. The property was so clean! Tanner was awesome when assisting me in finding a unit size that I needed!

This storage property is great and always clean. Tanner has been a great help in providing info for a unit. I very much appreciate the level of customer service and services offered at this storage facility.

Thank you Tanner for the great customer service!!

Tanner and Lori were amazing! Great service.

Gracias Lluri & Tanner, gran servicio

I’m moving in the area from out of state and had the pleasure of speaking with Tanner. He made it so easy and gave me all the information needed! The property is super clean and is a pleasure having a unit at this property.

The staff, in particular Ryan, Tanner, & Katie, are amazing! Always friendly, professional and willing to help if you have an issue. The Moorpark facility is the best around and the spacious freight elevators are a major plus!

Great property and friendly staff!

I was looking at getting a storage unit and Tanner was an immense help within the office. He needs a raise!

Thank you!

I have many spaces all over simi. This moorpark facility is great also, Tanner and team are helpful and ready to help, property is clean and well kept.

Tanner was an amazingly great help, and was super patient with me when I came in to see a unit! The property was pretty clean and I really appreciated the level of customer service he gave me.

I cannot say enough good things about this location! As someone who had never rented storage before, the process was painless. Tanner is so professional and answered all of my questions wonderfully. I would definitely rent from this location again! Updating here to say that Tanner again SAVED MY DAY this weekend when I went into make make a large purchase of moving supplies. This location ROCKS!

Tanner made our rental process run smoothly! Feel safe keeping my belongings here.

I would give them a higher score HOWEVER their communication is terrible. I transferred units, I was told you have 3 days, I did it in two. Then I got slapped with 2 days of additional rent. Now it’s not a lot but it’s the principle that they went against the agreement because their employees can’t figure out what their own policy is. I tried to call and was threatened with being sent to Collections by a person that doesn’t even work at the site I rent at. I’ve asked multiple times for a manager to contact me since they can’t seem to figure out how to help. I have never been contacted and it’s been about 5 months at this point. I’m leaving messages in person and over the phone, and never been called back. Maybe they contact me here and will know their staff lacks customer service and competence. Secondly I’ll add that once you’re in, they will eventually start hiking up your rate cause they can. My mom’s unit went from just over $200 to almost $500 and it was only a 10x15! Sure they’ll give you an extra 6 months at the older rate if you ask but the percentage increase is absurd.

Wonderful customer service. My concerns and needs were met with kindness and patience. Thank you Tanner for helping me out!!

Tanner was great! Really knew his stuff !

As a customer of Extra Storage Space for that last year, I can honestly say I’ve never had a more professional and personable experience with customer service as I did here with Tanner! Tanner is quite literally the reason I will be moving my business here! If you need a storage spot, they will take good care of you here!

Está bien

I rented a space with Public Storage today for the first time. Katie, the manager at the Moorpark, Ca location, was a pleasure to work with. She was knowledgeable, friendly and made me feel comfortable and at ease with my rental. She personally walked me to my new storage space. I would recommend anyone interested in renting a space to go see Katie first, hands down.

I recently inquired on storage options and Tanner helped me. He was courteous, answered all of my questions, and I took note of how well kept this location is.

Was chilling over there and saw Dweezil

Good and wondering like it, someone help me so appreciate with tanner so amazing!

Be very careful about renting here. Read the fine print. I started off paying in the 200’s for rent , they raised it by 20 percent every 6 months. I am up to $400 a month. That’s a big jump every six months. The light in my storage unit does not even work. I have told them plenty of times. You can rent someone Garage cheaper than here. I never had a storage raise my rent like this ever. Just heads up.

Good but it's your luck to get the trolly

Money hungry

Be wary of this place. They hit me with a 25% increase which made the rent almost 50% higher than similar sized units. Nice way to treat a long term customer.

Katie and Ms Alverez helped through some tech difficulties of my online reservation. They got me taken care of my rental quickly.

Emily was super friendly and helpful! She took the time to show me the storage unit and was able to answer all my questions. Very professional and made renting a storage unit a breeze.

Very welcoming place , one person did stand out his name was (Tanner) he helped a lot explaining the rental process and how everything would go. Reasonable prices highly recommend this place.

I went to the property today to see the unit I was interested in, and it was really clean! Tanner helped me and showed me around. He’s awesome!!! I am so glad I went in today!

Tanner was a good help on the phone and helped me with the sizing for the storage I wanted. He helped me understand the value of each and made it made sense! Thank you Tanner!

After storing at this facility, I can say that it’s usually kept really clean. Tanner made the move out process for me really smooth. I wish I didn’t have to leave! Highly recommend this facility.

I just want to update this review . It has been a few years now and PS upped their rates . SIGNIFICANTLY . I talked with one of the sales associates at the moorpark office . SEAN (SHAWN) Major cudos to him. He helped me review my storage needs and REDUCE the monthly fee by switching the unit size . We got this all moved and set up in a flash .. This is the kind of service that is sorely lacking in so many customer focused businesses these days .. Thank you SEAN (SHAWN). Dave the property manager was great. When we first arrived we had doubts about the travel time to the facility. Dave went immediately to the computer to find another available space. While he was doing that we asked him some questions about the facility. One of our concerns and the main reason we were seeking a storage unit was the recent wildfires in our area. Dave informed us that the Moorpark structure was a concrete and steel design.That tid bit of info and his helpful demeanor sealed the deal. It may be a few more minutes drive time but we feel this facility is a secure choice...

Moorpark Public Storage is great! Tanner, the manager there, is super helpful and accommodating. I am lucky to have found this place!

I’ve never had to rent extra storage, Sean was able to answer all my questions and recommend the unit that would best fit my needs. Me and all my junk are going to be happy at PS Moorpark

I was able to move out today! However public storage has always done right by me and Sean helped me check out. He had a great attitude and great service.

I needed a storage unit and everywhere else in town didn’t have anything available. I found one online with Public Storage and booked it. Within minutes of registering, an employee named Sean called me to set up an appointment to look at the unit. I arrived and was greeted by Sean, who gave me the rundown on how everything works and he was able to get me one of the last units available. Talk about perfect timing. He was very helpful, attentive and I couldn’t have asked for a better welcome to the world of storage than from Sean in Moorpark, CA. It was my first time renting and he made it so easy! I look forward to doing business with Public Storage for years to come. I’d give this place more stars if I could.

She was very nice and helpful 🤩

Sean in front desk made it a very pleasant The unit was clean. Good experience. Would definitely recommend to my friends.

Quick sign up process, Sean made the whole process very easy and had me signed up and ready to go in 10 minutes.