Public Storage Self-Storage Units at 120 West Easy Street, Simi Valley, CA

Talked with both Tanner and Stephanie on different occasions and they have been super helpful in all the info I need about renting here. Also have moving supplies on hand to buy which has been helpful in not needing to make multiple stops while moving. Definitely will continue to do business here.

Kelsie has been extremely helpful yesterday with my check-in and the Rental process and with the Returning of the Lock as well. I appreciate the location of the storage unit and the closeness to the elevator, the flat bed to assist inside. When one experiences physical challenges assistance as what she gave was beyond helping again thank you so much words cannot Express my Gratitude Grace upon Grace 🔑thank you for being a part of the Best part of “Public Storage”

Kelsie and Stephany* have always been helpful when I need to come into the office

Thank you for your great service!

Stephanie was great! I just started my business and needed a cost effective storage for my equipment and supplies, she made it a breeze and found me something that will work in my budget. Would highly recommend!

I had the pleasure of talking to Stephanie, Andres, Tanner

The staff is helpful. Very good location, clean and easy to access.

Stephanie at Public Storage / Easy Street Simi Valley is an excellent property manager. I want management to know they’ve ‘scored’ with Stephanie; she’s what every business owner is seeking to represent their business. I’ve needed storage for my work and went looking at multiple companies but didn’t quite feel right. Then I called PS on Easy Street. On the phone Stephanie was efficient, clear with options, prompting me to set an appointment for a viewing. When I arrived, she knew who I was, showed me available units, answered my questions, and within minutes I rented a unit. As I was leaving she handed me a card with her name and office phone number. The personalization gave me confidence and a positive feeling about safety etc. I’ve been to my unit multiple times, and the facility is always neat, tidy, and safe. I was even here during a power outage, and it was fine. Today, I have just rented another unit (moving my elderly mother’s residence). When the issue came up of what to do with excess furniture, I didn’t hesitate. I called Stephanie told her what I needed, and voila! Immediate solution. Highly recommend.

I highly recommend seeing Stephanie, she has been incredibly helpful and professional helping me through the rental process! This facility very clean and Stephanie is great!

Victor was very helpful and assisted me in making a decision on which size storage unit would fit my requirements. Truly a very valuable asset to the company. Thank you.

Stephanie is amazing! Will definitely come back.

Vic was amazing! Wonderful service

Stephanie at Public Storage was incredibly amazing. Showed us around to the different sized units & was so friendly. Best prices in Simi. Clean, friendly & safe atmosphere. I highly recommend this location. BEST IN SIMI ⭐️⭐️⭐️⭐️⭐️

Víctor fue muy amable en mi visita y súper recomendado en su trabajo

Stephanie es sumamente amable, excelente lugar, muy limpio y buena atencion

Victor was so very patient and very helpful with my needs today.

I had the experience on a lifetime with Stephanie yesterday. She was one of the nicest persons I have ever met in my life and it’s honestly a pleasure to be renting with her.

Stephanie was great! I just started my business and needed a cost effective storage for my equipment and supplies, she made it a breeze and found me something that will work in my budget. Would highly recommend!

Unfortunately, I don’t have much good to say about Public Storage. The people put on a show of kindness but it’s very fraudulent upfront. They keep raising my rent every six months I’m up to $300 now it’s ridiculous for a small little spot about a year ago they incurred, a fraudulent lien on my unit broke my locks and stole about $600 worth of my items and I’m pretty sure it was the Public Storage corporate staff or staff alone that stole my personal belongings no one else had access and the only person that broke my locks was Public Storage after the fraudulent lien was incurred. Would not recommend this business to anyone of you want to keep your money and your personal belongings.

Great place, 100% recommended

I spoke to Ryan the other day. He was so helpful patient and knowledgeable. I really appreciated him helping me out and giving me information that would help me pick a unit that would suit my needs ! His customer service is outstanding. Judy was amazing so so helpful. Thankful for the help !!

Vic was great, super helpful and got me the storage unit I was looking for!

Gran servicio el de Stephanie, puntual y muy claro, recomendado sin duda.

Steph is the most amazing! She was thorough, she answered all my questions, and was the nicest person to speak with! Will definitely refer all my friends!

I’m very happy right now with the unit that I have On the ground floor with a floor that could support the shelves that I am utilizing. The people managing the facility are extremely helpful and professional. Initially, I moved into a unit on an upper floor, and the floorboards in the unit were very unstable and the shelves that I brought up there were rocking, and it was extremely unsafe. Luckily, a ground floor unit became available that was able to accommodate the shelving with that I was using. I moved into the upper unit a couple days after I reserved it and moved out a day later after the Floor was found to be unacceptable. Unfortunately, I was charged a full month rent for essentially one day of occupancy in an unsafe unusable unit.

I went to this public storage and was warmly welcomed by Katie, she was so pleasant and helpful. Super stoked to be changing my storage company to public storage.

Updated: Stephanie and Katie was an absolute amazing help when moving in. I couldn’t recommend a better facility to store at with how friendly the staff are, and how clean it is!

Stephanie was great! I just started my business and needed a cost effective storage for my equipment and supplies, she made it a breeze and found me something that will work in my budget. Would highly recommend!

Tanner had great service and was very helpful showing us the storage unit.

Thank you Kelsie and Stephanie for all of your help!

Stephanie was great! I went in there needing some help and she answered all my questions with a smile on her face. It’s so refreshing to have nice workers behind the desk. What a great experience time and time again! Thank you Stephanie, much appreciated.

Stephanie helped with all my questions!!

I wish I could do 10 out of 10 stars! Stephanie was incredibly helpful and knowledgeable. She went above and beyond to make this a great experience.

Loved my experience at this storage location. Stephanie at the front was a great help with all my requests and wants. So glad I made the switch to public storage! Thanks again!!

Vic is da Man!!!!!

Great facility, and nice managers. Stephanie and Ryan are nice and attentive.

Stephanie was an amazing help! She answered all my questions and showed me around the property. I will definitely be coming here when I need a unit in a few months!

The POSITIVE REVIEWS HERE ARE DEFINITELY manufactured. They ARE LYING TO THE PUBLIC READ them, they are all manufactured!!! The facilities have zero climate control!!! If it’s 100° out it’s going to be over 100 in this place. We signed a contract with a rider for no increase for at least a year for $66 and they raised it immediately three months later to almost $100 for a tiny space in an uncontrolled climate. They do not give you a three day move out. They try to charge the entire month for the day of moving out on the first of the month after you find out that they will not lower the rent back to what we contracted for. This location is the worst storage location I’ve seen in my 55 years .

Ryan was so nice and informative. Would rent from here again 😁

TERRIBLE!!!!!! I was robbed on the second floor with 2 locks. DO NOT USE

Stephanie was great she found us the perfect unit we needed. Highly recommend this place !!!

Moving in was absolutely stressful, but Stephanie was so sweet and sensitive to my frustrations. I appreciated all the help every step of the way! Also tanner was really kind over the phone so I also have to mention his amazing customer service! Thank you both!!

Ryan was great. Very professional, friendly and eager to help. Spent unhurried time with us and explained and showed us different options. Because of this, we rented a storage unit from him.

Victor made it easy and fast to get the right storage unit I needed. Amazing service. Would recommend to everyone I know looking for extra storage.

Victor was amazing. Super helpful and knowledgeable.

Be warned. If you move out 1 day after a month of rent, Public Storage will charge you for the ENTIRE NEXT MONTH AND THERE IS NO PRO RATED REFUND. Thought I'd put that in bold print, since apparently my warning was in small print.

Nice facility. However they are quick to try to put a lien on your storage unit if you are late.

Victor was super awsome

Victor was a great help

Victor was an awesome help! Thank you for everything!

Stephanie was absolutely amazing! I've never rented a storage before but she made it soooo easy for me! She asked me how many thing I was planning on bringing and picked the perfect unit for me!! Thank you Stephanie for making a nightmare moving situation into such an easy process! The facility was also very clean and well maintained! If I ever find myself needing storage again I will 100% be coming back.

Lousy security. My unit was broken into and a bunch of stuff was stolen. Then I find out they have no cameras in the aisles with the storage units, only outside of the building. Also they give you a low move in rate and after a while start jacking up the price, they keep raising it higher and higher.

This was an amazing time we have 5 stars all the way

Well, I've been a little customer since 2013, and I think a label of communication between the company and the renters, is a good way of putting, what I even m experienced. Sometime between then and a year ago, the switched insurance companies. They didn't inform me of this and I thought I was paying for insurance all these years, but found out, I wasn't. It rained a few times this year really, really hard, and my unit is on the 3rd floor. So I get the roof over me instead of another unit. I doubt cover my unit too often and it had just rained again that day before. When I went there and was moving some things, I found puddles of water on my totes, and some of my stuff was soaked and starting to get moldy. I immediately got busy, finding what else it had leaked on. I took pictures and cleaned up the mess, then called to file a claim. Long story short, the insurance company had changed, I found out, I didn't have any insurance, so my claim got rejected. They said if I did have in insurance, there would be a $100 deductable, which the deduct from any money that they pay you for the damages. Now, the problem I am hanging with this whole situation is, why should I have to pay anything to them, if it was their building that leaked and ruined my stuff. I personally think that insurance or not, that was, 100% their fault and shouldve paid for my things, without question. I absolutely had proof of it leaking. If was still dripping, when I brought the manager there to look at it. Finally after 3 more months of rain and waiting for them to fix it, I finally just moved to another unit. To this day, it still isn't fixed.

If you’re looking to store at a clean, we’ll keep facility, then look no further. This location is tucked away and has drive-up and indoor units with 6am-9pm gate access. The property manager Stephanie is absolutely amazing! She has definitely taken ownership of her property and is always on the move cleaning and making sure the property is up to par. I’ve personally seen her go out of her way for customers time after time as well. Thank you Stephanie, for providing consistent exceptional service. I hope Public Storage values your dedication as much as we the customers do.

Emily was of great help and very professional.

Jean the manager was very quick and accommodating! It was a great experience!

I am a new customer to this location, and was greeted by the warmest customer service on my first visit back! Sean was attentive and very responsive, immediately helping me with my unit and questions. He offered very knowledgeable advice and made sure I had all of my concerns addressed before returning to his work. His friendly conversation made for a pleasant visit and I'm feeling happy about choosing this location. Thanks!

Humble, helpful, and high-spirited, SEAN helped my husband and I move some of our stuff into the back of our truck, and even came up to check on us at our unit after my husband told him he recently had a heart transplant. Sean is the shiny nugget at the bottom of the gold pan. And you don't find too many people like that in customer service anymore. It's worth the 20-mile drive to be helped by such a fellow.

Wanted to give a shout out to Shawn for helping us out today at the Easy Street facility (twice!). He saved us a lot of time and headaches. Very nice & professional. Kudos to Shawn!

Stephanie is awesome! She answered all the questions I had about the process and lease. I didn’t feel pressured to commit today. It's my first storage rental.

I just want to say that Stephanie at public storage on Easy Street is so amazing she was so helpful so knowledgeable and went over above and beyond . What an amazing worker everyone should be so lucky to have someone working for them who is not only upbeat nice and helpful but she is just fantastic !!five Stars Stephanie way to go!

Public Storage

Property was incredibly clean when I was there, Madison was very helpful for everything I needed and even helped me find my space when I got lost! Thank you Madison!!

Elevator did not work. Sign on Elevator said see management. Went to office 3 times but no management on site. This meant you couldn't get a big cart either.

Stephanie has helped me many times in the past and today she was extraordinary, helping me with my financial situation. She is an asset to your company and I really appreciate her happy attitude and willingness to help.